How to hire a health service coordinator

How to hire a health service coordinator, step by step

Here's a step-by-step health service coordinator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a health service coordinator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new health service coordinator
• Step 8: Go through the hiring process checklist

What does a health service coordinator do?

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1. Identify your hiring needs

   Before you start hiring a health service coordinator, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A health service coordinator's background is also an important factor in determining whether they'll be a good fit for the position. For example, health service coordinators from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of health service coordinators and their corresponding salaries.

   Type of Health Service Coordinator	Description	Hourly rate
   Health Service Coordinator	Social and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.	$16-33
   Service Aide	A family service aide is a professional social worker who addresses the behavior of clients as well as utilizes crisis intervention techniques in the effort to assist with symptom management and stabilization. Family service aides are required to monitor the progress of clients and prepare reports in preparation for court cases if needed... Show more	$11-18
   Volunteer Program Coordinator	A volunteer program coordinator usually works for non-profit organizations where they are primarily in charge of managing and coordinating all volunteer related aspects of events and programs. It is their responsibility to oversee recruitment and training processes from planning to execution, supervise all volunteers, set schedules and objectives, and ensure operations adhere to guidelines and policies... Show more	$14-26

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Behavioral Health
   • CPR
   • Community Resources
   • Mental Health
   • Mental Illness
   • Rehabilitation
   • Patients
   • Social Work
   • Hippa
   • Tuberculosis
   • Pathogens
   • Community Services
   • Substance Abuse
   • Public Health

   Check all skills

   Responsibilities:

   • Maintain national staffing Microsoft SharePoint site in order to manage staffing requisitions and available resources for business needs
   • Maintain an HIPPA and NIH approve file registration of the served clientele.
   • Train and familiar with computerize medical records practice and HIPPA policy and procedures.
   • Coordinate all in-service training; i.e., CPR, a, emergency response staff.
   • Initiate tracking systems for legal cases and HIPAA violations, bringing the organization into compliance with federal law.
   • Perform patient medication education while administering medication to patients.

   More health service coordinator duties

3. Make a budget

   Including a salary range in your health service coordinator job description is one of the best ways to attract top talent. A health service coordinator can vary based on:

   • Location. For example, health service coordinators' average salary in south dakota is 45% less than in california.
   • Seniority. Entry-level health service coordinators 51% less than senior-level health service coordinators.
   • Certifications. A health service coordinator with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a health service coordinator's salary.

   Average health service coordinator salary

   $49,148yearly

   $23.63 hourly rate

   ---

   Entry-level health service coordinator salary

   $34,000 yearly salary

   Updated December 16, 2025

   Average health service coordinator salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$65,353	$31
   2	Nevada	$61,802	$30
   3	New Mexico	$58,574	$28
   4	Illinois	$55,216	$27
   5	New Jersey	$53,129	$26
   6	Texas	$50,305	$24
   7	Oregon	$49,941	$24
   8	Massachusetts	$49,149	$24
   9	Arizona	$47,397	$23
   10	Colorado	$46,426	$22
   11	New York	$45,096	$22
   12	Florida	$44,640	$21
   13	Pennsylvania	$41,820	$20
   14	Maryland	$41,657	$20
   15	Michigan	$39,495	$19
   16	Minnesota	$38,928	$19
   17	Georgia	$38,083	$18
   18	Indiana	$36,238	$17

   Average health service coordinator salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Cook Children's Medical Center	$62,252	$29.93	8
   2	Halifax Health	$61,430	$29.53	7
   3	Encompass Health	$60,247	$28.96	464
   4	Monroe County	$59,972	$28.83	1
   5	TALENT Software Services	$59,193	$28.46
   6	Dignity Health	$58,935	$28.33	72
   7	Forsyth County	$58,080	$27.92
   8	University of California-Berkeley	$57,178	$27.49
   9	The University of Chicago	$56,298	$27.07	15
   10	Prime Healthcare	$55,271	$26.57	11
   11	Monroe County Community School	$55,120	$26.50
   12	Brigham and Women's Hospital	$55,054	$26.47	31
   13	Presbyterian	$54,971	$26.43	2
   14	Waters	$54,888	$26.39	3
   15	Culver City Unified School District	$54,555	$26.23
   16	St. Charles Health System	$54,444	$26.18	2
   17	Froedtert Hospital	$54,232	$26.07	8
   18	Fort Bend County	$53,905	$25.92	4
   19	Medstar Health	$52,828	$25.40	5
   20	Douglas Elementary School	$52,767	$25.37	1

4. Writing a health service coordinator job description

   A job description for a health service coordinator role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a health service coordinator job description:

   Health service coordinator job description example

   Performs as an information and systems coordinator for the Pharmacy Department. Develops, implements, maintains and trains of all pharmacy information systems and applications. Performs special information system projects. Functions as a pharmacy technician when needed.
   Essential Functions
   
   Solves problems independently utilizing policies & procedures. Provides accurate shift to shift communication regarding unsolved situations Educates the pharmacy and nursing staff regarding functionality of the automate dispensing machines, Pyxis Connect, Secure Vault, MedCarousel, Connect Rx Serves as a liaison between Pharmacy and Information System (IS) regarding factors impacting computer system administration. Audits automated dispensing machine charge discrepancy reports and responds to discrepancies; Sends out informational letters to nurses to correct errors. Acts as a primary troubleshooter for hardware and software problems for operations and staff. On call as needed for hardware and software problems. Responsible for software testing, training, and documentation of the automated dispensing machines. Manages inventory, including shortage notification, restocking, invoice discrepancies, and par levels. Troubleshoots problems relating to drug distribution. Coordinates changes, updates, and system requirements with related departments. Maintains passwords and IDs; Prints reports and archives data. Responsible for maintaining formulary changes to the automated dispensing machines. Takes necessary corrective action to resolve problems or arrange for repair of departmental equipment and automated dispensing machines. Manages monthly unit inspections and completes documentation. Maintains, documents. Makes monthly unit inspection assignments and ensures other pharmacy team members have performed their monthly unit inspections. Alerts management if unit inspections are not done timely. Serves as a trainer and resource for all pharmacy team members. Physical Requirements
   
   Works primarily in the pharmacy. Delivers medications to nursing units. Requires considerable walking, standing, pushing mobile cart of 50 lbs. maximum and lifting 25 pounds of material. May be required to frequently stretch, bend, twist, squat, or kneel to perform job. Exposure to cancer chemotherapy agents. Otherwise, hazards are very minor such as minor cuts, bruises, and non-contaminated needle pricks. Exposed to various conditions throughout the workday such as walking on hard surfaces, climbing stairs and changes in temperature and humidity. Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines. Must have use of both hands, can see clearly and read small type such as that on unit-dose medication packages and syringes. Must be able to speak and be understood by others. Must be able to hear normal sounds with moderate background noises. Involves rotating shifts.
   
   Education, Experience and Certifications
   
   High School Diploma or GED required. 12 months within the System as a pharmacy technician II preferred and 3 years' experience in pharmacy computer systems required. Pharmacy Technician Certification preferred.
   
   About Us
   
   Atrium Health is one of the nation's leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region's largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care.
   
   We've been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors' offices to behavioral health centers to nursing homes.
   
   Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.
   
   About the Team
   
   Our Mission Statement, Vision and Values
   
   Our Mission: To improve health, elevate hope and advance healing - for all.
   
   Our Vision: To be the first and best choice for care.
   Our Values: We recognize that employees are our most valuable asset. We have identified four core values we hold in the highest regard: caring, commitment, integrity and teamwork.

   Copy this example

   

5. Post your job

   To find health service coordinators for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any health service coordinators they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level health service coordinators with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your health service coordinator job on Zippia to find and recruit health service coordinator candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit health service coordinators, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new health service coordinator

   Once you've selected the best health service coordinator candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new health service coordinator first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a health service coordinator?