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Become A Health Services Administrator

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Working As A Health Services Administrator

  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Evaluating Information to Determine Compliance with Standards
  • Developing and Building Teams
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Make Decisions

  • $85,000

    Average Salary

What Does A Health Services Administrator Do

Medical and health services managers, also called healthcare executives or healthcare administrators, plan, direct, and coordinate medical and health services. They may manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians. Medical and health services managers must adapt to changes in healthcare laws, regulations, and technology.

Duties

Medical and health services managers typically do the following:

  • Work to improve efficiency and quality in delivering healthcare services
  • Develop departmental goals and objectives
  • Ensure that the facility in which they work is up to date on and compliant with new laws and regulations
  • Recruit, train, and supervise staff
  • Manage the finances of the facility, such as patient fees and billing
  • Create work schedules
  • Prepare and monitor budgets and spending to ensure departments operate within allocated funds
  • Represent the facility at investor meetings or on governing boards
  • Keep and organize records of the facility’s services, such as the number of inpatient beds used
  • Communicate with members of the medical staff and department heads

Medical and health services managers work closely with physicians and surgeons, registered nurses, medical and clinical laboratory technologists and technicians, and other healthcare workers. Others may interact with patients or insurance agents.

Medical and health services managers’ titles depend on the facility or area of expertise in which they work. The following are examples of types of medical and health services managers:

Nursing home administrators manage staff, admissions, finances, and care of the building, as well as care of the residents in nursing homes. All states require licensure for nursing home administrators; licensing requirements vary by state.

Clinical managers oversee a specific department, such as nursing, surgery, or physical therapy, and have responsibilities based on that specialty. Clinical managers set and carry out policies, goals, and procedures for their departments; evaluate the quality of the staff’s work; and develop reports and budgets.

Health information managers are responsible for the maintenance and security of all patient records and data. They must stay up to date with evolving information technology, current or proposed laws about health information systems, and trends in managing large amounts of complex data. Health information managers must ensure that databases are complete, accurate, and accessible only to authorized personnel. They also may supervise the work of medical records and health information technicians.

Assistant administrators work under the top administrator in larger facilities and often handle daily decisions. Assistants might direct activities in clinical areas, such as nursing, surgery, therapy, medical records, or health information. They also handle administrative tasks, such as ensuring that their department has the necessary supplies and that equipment is operational and up to date.

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How To Become A Health Services Administrator

Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.

Education

Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.

Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.

Work Experience in a Related Occupation

Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.

Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.

Important Qualities

Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.

Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.

Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.

Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.

Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.

Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.

Licenses, Certifications, and Registrations

All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.

A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.

Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.

Advancement

Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.

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Health Services Administrator Career Paths

Health Services Administrator
Registered Nurse Supervisor Registered Nurse Case Manager
Assistant Director Of Nursing
7 Yearsyrs
Registered Nurse Supervisor Nursing Director
Clinical Services Director
11 Yearsyrs
Registered Nurse Supervisor Nurse Manager Nursing Director
Chief Nursing Officer
13 Yearsyrs
Nurse Manager Nursing Director
Director Of Health Services
10 Yearsyrs
Nurse Manager Manager Senior Project Manager
Director Of Professional Services
11 Yearsyrs
Registered Nurse Case Manager Clinical Manager Practice Manager
Senior Practice Manager
10 Yearsyrs
Registered Nurse Case Manager Clinical Manager
Clinical Operations Manager
10 Yearsyrs
Office Manager Business Office Manager
Business Office Director
8 Yearsyrs
Office Manager Case Manager Program Director
Branch Director
8 Yearsyrs
Office Manager Assistant Director
Managed Care Director
9 Yearsyrs
Consultant Owner/Operator Food Service Manager
Patient Services Manager
7 Yearsyrs
Consultant Service Manager Service Director
Administrative Services Director
10 Yearsyrs
Consultant Case Manager Clinical Director
Health Director
9 Yearsyrs
Program Manager Director Administrative Director
Director Of Operations Administration
9 Yearsyrs
Program Manager Information Technology Director Chief Technologist
Imaging Services Director
11 Yearsyrs
Case Manager Operations Manager Practice Manager
Consulting Practice Manager
9 Yearsyrs
Program Manager Service Program Manager Clinical Supervisor
Health Services Manager
7 Yearsyrs
Health Services Manager Medical Manager Medical Office Manager
Medical Practice Manager
7 Yearsyrs
Regional Manager Assistant Director Interim Director
Director Of Laboratory Services
12 Yearsyrs
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Do you work as a Health Services Administrator?

Average Yearly Salary
$85,000
View Detailed Salary Report
$51,000
Min 10%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$140,000
Max 90%
Best Paying Company
Henry Ford Health System
Highest Paying City
Portland, ME
Highest Paying State
Maine
Avg Experience Level
3.7 years
How much does a Health Services Administrator make at top companies?
The national average salary for a Health Services Administrator in the United States is $85,086 per year or $41 per hour. Those in the bottom 10 percent make under $51,000 a year, and the top 10 percent make over $140,000.

Real Health Services Administrator Salaries

Job Title Company Location Start Date Salary
Health Services Administrator X-Treme Care LLC NY Sep 12, 2015 $83,480
Health Service Administrator Movement Matters Rehabilitation Pt OT PLLC New York, NY Sep 21, 2016 $81,435
Mecial and Health Services Administrator Yours Neighborhood Pharmacy Spring Hill, FL Sep 21, 2015 $80,434
Mecial and Health Services Administrator Yours Neighborhood Pharmacy Spring Hill, FL Feb 19, 2016 $80,434
Health Services Administrator Naushir I. Lalani Dentist PC NY Sep 15, 2014 $80,433
Health Services Administrator Naushir I. Lalani Dentist, P.C. NY Sep 15, 2011 $74,151
Health Services Administrator/Manager Noel R. Fajardo Md, PC Las Vegas, NV Nov 21, 2014 $65,395
Assistant Administrator--Health Services Health Dimensions Consulting, Inc. Waukesha, WI Oct 24, 2011 $64,000
Health Services Administrator Asian American Family Services Houston, TX Sep 17, 2013 $63,987
Assistant Health Services Administrator HARI Om NAMO Sc Wood Dale, IL Oct 01, 2013 $62,610 -
$73,045
Assistant Health Services Adnministrator HARI Om NAMO Sc Des Plaines, IL Oct 01, 2013 $62,610
Operations Health Services Administrator HARI Om NAMO S C Des Plaines, IL May 20, 2013 $62,610
Operations Health Services Administrator HARI Om NAMO S C Wood Dale, IL Aug 01, 2012 $62,610
Assistant Administrator-Health Services Health Dimensions Consulting, Inc. Minneapolis, MN Jul 22, 2013 $62,005
Health Services Administrator Siparadigm, LLC Oradell, NJ Dec 31, 2009 $61,942
Operations Health Services Administrator Suburban Home Physicians, LLC Schaumburg, IL Oct 07, 2011 $60,544
Health Services Administrator Los Angeles Metropolitan Medical Center Los Angeles, CA Mar 05, 2010 $60,502
Health Services Administrator Los Angeles Metropolitan Medical Center Los Angeles, CA Mar 10, 2010 $60,502
Rehabilitation & Health Service Administrator Northstar Board & Care Inc. Anaheim, CA Oct 01, 2012 $60,189
Rehabilitation & Health Service Administrator Northstar Board & Care Inc. Irvine, CA Oct 01, 2012 $60,189
Health Services Administrator (Bi-Lingual) Greenwood Physical Therapy & Acupuncture, Inc. Greenwood Village, CO Sep 15, 2011 $60,001
Operations Health Services Administrator Suburban Home Physicians, LLC Schaumburg, IL Oct 01, 2011 $59,897
Health Services Administrator Grace Adult Daycare, Inc. Farmers Branch, TX Aug 01, 2014 $58,436
Medical and Health Services Administrator Michigan Advanced Neurology Center PLLC Saginaw, MI Sep 04, 2014 $58,436
Medical & Health Services Administrator Good Health Associates, PLLC Murfreesboro, TN Oct 01, 2010 $55,000 -
$60,000

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Top Skills for A Health Services Administrator

  1. Mental Health Services
  2. Correctional Facility
  3. Health Care
You can check out examples of real life uses of top skills on resumes here:
  • Hired to review the Comprehensive Community Mental Health Services for Children and Their Families grant.
  • Contract Manager of 24/7 ambulatory care clinic within a county correctional facility.
  • Provided orientation to the Comprehensive Medical Contract staff regarding special considerations when delivering health care to incarcerated individuals.
  • Coordinated medical personnel augmentation support to three humanitarian relief missions to Central America during hurricane Mitch.
  • Direct a full range of medical administrative services including fiscal, personnel, supply, medical records administration and hospital housekeeping.

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Top 10 Best States for Health Services Administrators

  1. Delaware
  2. District of Columbia
  3. Rhode Island
  4. Massachusetts
  5. New York
  6. New Mexico
  7. South Dakota
  8. North Carolina
  9. North Dakota
  10. Nevada
  • (49 jobs)
  • (99 jobs)
  • (42 jobs)
  • (373 jobs)
  • (472 jobs)
  • (80 jobs)
  • (28 jobs)
  • (399 jobs)
  • (39 jobs)
  • (48 jobs)

Health Services Administrator Demographics

Gender

Female

57.5%

Male

30.2%

Unknown

12.3%
Ethnicity

White

61.3%

Hispanic or Latino

15.0%

Black or African American

12.4%

Asian

7.5%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

77.4%

French

9.7%

Italian

6.5%

Portuguese

3.2%

Danish

3.2%
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Health Services Administrator Education

Schools

University of Phoenix

20.5%

Walden University

8.0%

Grand Canyon University

6.7%

Webster University

5.8%

Strayer University

5.4%

Capella University

5.4%

Florida International University

4.9%

Troy University

4.5%

Excelsior College

4.5%

Community College of the Air Force

4.0%

Regis University

3.6%

Chamberlain College of Nursing

3.6%

Kaplan University

3.6%

University of Alabama at Birmingham

3.1%

University of Iowa

3.1%

South University

3.1%

Nova Southeastern University

2.7%

American InterContinental University

2.7%

Jacksonville State University

2.7%

University of Saint Francis

2.2%
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Majors

Nursing

40.6%

Business

17.7%

Health Care Administration

10.5%

Public Health

5.4%

Management

3.3%

Social Work

3.2%

Psychology

2.8%

Medicine

1.8%

Human Resources Management

1.6%

Education

1.5%

Public Administration

1.5%

Nursing Science

1.5%

Health Sciences And Services

1.4%

Biology

1.2%

Criminal Justice

1.2%

Computer Information Systems

1.1%

Health/Medical Preparatory Programs

1.0%

Counseling Psychology

0.9%

Communication

0.9%

Accounting

0.9%
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Degrees

Masters

33.4%

Bachelors

28.5%

Associate

15.2%

Other

12.1%

Doctorate

5.5%

Certificate

3.5%

Diploma

1.2%

License

0.5%
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