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Health services administrator skills for your resume and career

Updated January 8, 2025

3 min read

Quoted experts

Dr. Anna Frank,

Jessica Cataldo Ph.D.

Below we've compiled a list of the most critical health services administrator skills. We ranked the top skills for health services administrators based on the percentage of resumes they appeared on. For example, 19.7% of health services administrator resumes contained patients as a skill. Continue reading to find out what skills a health services administrator needs to be successful in the workplace.

15 health services administrator skills for your resume and career

1. Patients

Here's how health services administrators use patients:

Led transformation form top-down controlled organization to a model focused on everyone's accountability to patients and co-workers.
Prepared quality assurance activities and developed and maintained tracking system for all patients enrolled in behavioral health services.

2. ACA

Here's how health services administrators use aca:

Ensured compliance with ACA and/or NCCHC standards and Correctional Medical Services (CMS) clinical services and administrative policies and procedures.
Conducted training in health services, prepared the department for the initial ACA survey which we passed with flying colors.

3. Cost Effectiveness

Here's how health services administrators use cost effectiveness:

Drafted present proposal aimed at expediting inmates' cases which is beneficial to the inmate, and impacts cost effectiveness.

4. Medical Services

Here's how health services administrators use medical services:

Manage orientation of new Correctional Medical Services personnel by conducting and coordinating all initial new hire and annual orientation/training activities.
Focused on integrating existing labor into the facilities master schedule to maximize the coordination of medical services.

5. Statistical Data

Statistical data is a numerical data collected by censuses and/or survey from respondents, or from administrative sources to be edited, imputed, aggregated, and/or used in the compilation and production of official statistics.

Here's how health services administrators use statistical data:

Coordinate facility capability reports, compile statistical data, and ensure the accuracy of all documentation.
Collected infection control data, secured statistical data, and implemented infection control procedures/policies.

6. Operational Efficiency

Operational Efficiency is a form of measurement that determines the profit a company makes given the investment of funds into the company's operation. A company's operating costs may include any overhead -- an office's leased space -- in addition to office material costs, such as paper, ink, and staples; employee salaries; and any resources required to make the product.

Here's how health services administrators use operational efficiency:

Assisted in development, implementation, monitoring and annual review of health care policies and recommended ways to improve operational efficiency.
Review all incoming bills and monitor, evaluate and recommend methods to improve operational efficiency and cost containment effectiveness.

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7. Healthcare Administration

Here's how health services administrators use healthcare administration:

Cleared all Agency for HealthCare Administration Surveys on first follow up.
Develop strategically customized proposals demonstrating the company's competitiveness in the healthcare administration marketplace.

8. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how health services administrators use patient care:

Provided professional administrative support to medical staff in ensuring optimal patient care and smooth daily functioning of services.
Promoted health and wellness programs through direct patient care within psycho-social-behavioral-medical model while in an intensive rehabilitation community.

9. Health Care Services

Here's how health services administrators use health care services:

Monitor daily operations and ensure prompt administrative action on all matters impacting the delivery of health care services and client care.
Assisted in determining conditions, resources and policies essential to the delivery of the health care services.

10. Contract Services

Here's how health services administrators use contract services:

Managed contract services including budget, quality assurance, utilization review, pharmacy, lab and x-ray.
Monitor and implement all contract services.

11. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how health services administrators use mental health:

Coordinated and supervised physician medical and mental health care.
Manage thirty-six health care professionals representing dentistry, mental health, chronic care clinic, infirmary, psychiatry, and pharmacy.

12. Correctional Facility

A correctional facility is a place where people who commit crimes and have been lawfully arrested are kept for some time. The facility is also reserved to correct bad behaviors in citizens of a particular region. A correctional facility can be a prison, jail, penitentiary, detention center, or any other building exclusive for housing incarcerated people (people sentenced to jail terms by law).

Here's how health services administrators use correctional facility:

Contract Manager of 24/7 ambulatory care clinic within a county correctional facility.
Acted as the change agent for the operational and administrative aspects of the medical unit within a 433 bed correctional facility.

13. Clinical Services

Here's how health services administrators use clinical services:

Supervised all external contracts to ensure adequate reimbursement for clinical services and adherence to contract requirements.
Direct and administer the operations for Clinical Services work units through subordinate supervisors, Health Service Administrators, in assigned regions.

14. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how health services administrators use human resources:

Revamped existing human resources program, including revision of orientation and staff development initiatives to decrease attrition of all staff positions.
Implemented process improvement initiatives to maximize human resources through efficient delegation of tasks and coordination of staffing patterns.

15. Healthcare Delivery System

Here's how health services administrators use healthcare delivery system:

Assisted the court-appointed receiver in developing a healthcare delivery system for the inmate population, fully meeting the court-ordered mandate.
Manage the healthcare delivery system and coordinate with other functions within the institute.

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What skills help Health Services Administrators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on health services administrator resumes?

Dr. Anna Frank

Exercise Science, DePaul University

First, a degree from a highly respected university. Our graduates have been highly sought after. Experience working with a variety of individuals in a variety of settings is significant. Future professionals must then be committed to social justice, how are explicit in supporting the health and recreational needs of ALL individuals, not just those who can purchase a Peloton.

What soft skills should all health services administrators possess?

Jessica Cataldo Ph.D.

Assistant Professor & Internship Coordinator, Southern Illinois University Carbondale

Much of health administration requires strong, soft skills, such as communication and leadership; however, technical skills are also important. Financial management, such as budgeting and revenue cycle management, billing/coding; project management; and data analysis skills are important. Additionally, computer skills are critical in today's environment. Medical and administrative software, such as electronic health records, are integral parts of every healthcare organization, and data analysis programs, such as Microsoft Excel or Tableau, are used regularly by administrators. And of course, we cannot overlook the importance of a strong understanding of the healthcare environment, such as an understanding of state and federal regulations.

What health services administrator skills would you recommend for someone trying to advance their career?

Eileen Cyr Ed.D.

Professor, Springfield College

The pandemic, the polarization of the election, and the Black Lives Matter movement have reinforced today's educators' need to understand how to create a safe learning environment and build a school community. I would encourage students in a gap year to educate themselves on Social Emotional Learning (SEL) and Family and Community Engagement (FACE). This can be accomplished via independent research, participation in MOOCs, and service projects.

What type of skills will young health services administrators need?

Veronica Cochran

CEO, International Association of Administrative Professionals

Those entering the administrative profession in the upcoming years will find it beneficial to understand what it means to be a strategic partner to their direct manager/supervisor, department, and organization at-large. As strategic partners, their role will extend beyond being a support person. It will involve strategically aligning oneself to fulfilling the organization's mission and vision while achieving business outcomes and success. The following skills will optimize both professional and organizational effectiveness:

1. Time management and organization
2. High EQ and interpersonal communication
3. Leadership effectiveness and accountability
4. Relationship management - (high inclusion capacity and high collaboration)
5. Problem-solving and innovation
6. Strategic planning and adaptability

What technical skills for a health services administrator stand out to employers?

Robin Kerkstra

Assistant Professor, Junior Clinic Coordinator, University of New Haven

Technical skills required for employment as a dental assistant will vary from state to state based on the state's dental practice act. Possessing the certifications needed to perform the technical skills allowed by each state is an important aspect to obtaining employment in the dental field. It will be important to be well-versed and up to date on the latest recommendations for dental offices from the CDC and the American Dental Association related to Covid-19. Additional skills such excellent organization, a detail-oriented personality, good dexterity, professional demeanor, strong communication skills, and a compassionate attitude will stand out to employers.

Do you want to know more?

List of health services administrator skills to add to your resume

The most important skills for a health services administrator resume and required skills for a health services administrator to have include:

Patients
ACA
Cost Effectiveness
Medical Services
Statistical Data
Operational Efficiency
Healthcare Administration
Patient Care
Health Care Services
Contract Services
Mental Health
Correctional Facility
Clinical Services
Human Resources
Healthcare Delivery System
Contract Compliance

Correctional Health
Nursing Home
Social Work
Home Health
Ncchc
Financial Performance
Disciplinary Actions
Clinical Operations
Related Training
County Jail
Employee Training
Federal Regulations
Administrative Supervision
Medication Administration
Infection Control
Fiscal Management

Medical Care
Direct Reports
Administrative Functions
Performance Appraisals
Periodic Cost
Medicaid
Corrective Action
FTE
HIPAA
Primary Care
Administrative Policies
Continuous Quality
Chronic Care
CQI
Medical Clinic
Sick Call

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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