Health support specialist job description

US-OR-Portland

Type: Part Time - Benefitted
Unity

Overview

We continue our commitment to raise the bar on the quality of behavioral health care provided to those in our community who suffer from mental illness. Finding the best people to join our team is crucial in meeting our goals. If you thrive in a team environment and you want to provide administrative support and customer service in a patient care setting, join us as we build an integrated, qualified team dedicated to behavioral health.

Responsibilities

The behavioral health unit specialist participates with the health care team in delivering quality and customer focused health care to patients. The behavioral health unit specialist provides administrative and clerical services for a behavioral health nursing unit(s). The behavioral health unit specialist escorts and provides visitor management, manages legal status documentation and documents, communicates relevant information to the greater health care team, assists in supporting the unit leadership in scheduling appointments, assists with the patient belongings process, assists with collection and management of quality reporting, and supports day to day unit operations. The behavioral health unit specialist must have critical thinking skills, high attention to detail and integrity.

Qualifications

Education : High school diploma or equivalent.

Experience : Six months of office/clerical experience is required; six months of office/clerical experience in a behavioral health setting is preferred. Experience working with trauma informed care highly preferred.

Skills : Proficient in understanding of medical and behavioral health terminology strongly preferred. Demonstrated ability to perform detailed work accurately. Expert communication skills required. Ability to effectively communicate with licensed independent providers, social workers, and other health care professionals. Excellent teamwork skills required. Must be able to proficiently operate applicable computer systems. Knowledge of legal proceedings as they apply to a behavioral health population.

LEGACY'S VALUES IN ACTION:

Follows guidelines set forth in Legacy's Values in Action.

Equal Opportunity Employer/Vet/Disabled

PI193359038

Physician Support Specialist 2- Healthpark - (220001PK) Description Facility Profile
TGH is the area's only level I trauma center and one of just two ABA-verified adult & pediatric burn centers in Florida. With five medical helicopters*, we transport critically injured or ill patients from 23 surrounding counties to receive the advanced care they need. The hospital is home to one of the busiest solid organ transplant centers in the country. TGH is a nationally designated comprehensive stroke center, and has a 32-bed Neuroscience Intensive Care Unit. Other outstanding centers include cardiovascular, orthopedics, high-risk and normal obstetrics, urology, ENT, endocrinology, and the Children's Medical Center, which features a nine-bed pediatric intensive care unit and pediatric kidney transplant services. As the region's leading safety net hospital, Tampa General is committed to providing area residents with world-class and compassionate health care ranging from the simplest to the most complex medical services.

Tampa General Hospital was named the #1 hospital in Tampa Bay by U.S. News & World Report, 2020-2021, and recognized as one of America's Best Hospital's in five medical specialties: Cardiology & Heart Surgery, Diabetes & Endocrinology, Gastroenterology & GI Surgery, Nephrology, and Orthopedics. Tampa General Hospital has been designated a Magnet Hospital by the American Nurses Credentialing Center (ANCC), the highest recognition for nursing excellence, for the fourth consecutive time - an accomplishment that fewer than one percent of hospitals nationwide have earned. TGH is accredited by The Joint Commission and was awarded disease-specific certification in five medical specialties. TGH is also accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). *Air transport provided by Metro Aviation, Inc.
Department Profile
Tampa General Medical Group (TGMG) is an affiliate of Tampa General Hospital and includes physicians specializing in cardiology, digestive disorders, endocrinology, family practice, hepatology (liver disease), internal medicine, organ transplantation, pediatrics and surgery. TGMG physicians provide care at convenient locations throughout the Tampa area.

Job Summary
Under general supervision of the Office Supervisor, follows established policies and procedures; gathers and records all necessary information in the process of scheduling an office procedure and generating an office account. Demonstrates expertise with all proficiencies of a PSS 1. Responsible for obtaining and verifying demographic, confidential clinical and financial information necessary to accurately and efficiently schedule surgery and other office/hospital procedures. Pre-registers patient, verifies insurance eligibility and benefits, identifies those services that require an insurance authorization, notification and/or Precert. Recognizes and adheres to all CMS, JCAHO, and HIPAA requirements when creating a hospital account. Works directly with nurses, medical staff, ancillary departments, insurance carriers and other external professionals to assist patients with obtaining health care and financial services. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital.
Qualifications Required Skills
High School Diploma or GED required.
Approved medical terminology certification or med term course completion and 2 years of PSS1 Experience OR Graduate of Medical Assistant Program.
Primary Location: TampaWork Locations: Family Care Center Healthpark 5802 N. 30th Street Tampa 33610Job: AmbulatoryOrganization: USFTGPSchedule: Full-time Shift: Day JobJob Posting: Sep 26, 2022, 7:12:17 PM

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?
Benefits

* Annual Employee Incentive Bonus
* $6,000 Student Loan Repayment ($5,000 part-time)
* $5,250 Tuition Reimbursement per year ($3,000 part-time)
* $1,000 Professional Development per year ($500 part-time)
* $250 Wellbeing Fund per year

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Description

Northwestern Medicine, Ben Gordon Center is seeking both new graduates and experienced Behavioral Health On-Call Crisis Referral Services Recovery Support/Engagement Specialists to join our team!

This position is responsible to respond and provide crisis services in the evening and on weekends within the greater DeKalb County area within one hour of being called. The duties include but are not limited to completing a crisis risk assessment and evaluation to determine safety plan and disposition.

The Recovery Support/Engagement Specialist is responsible for providing high quality services to the patient and the patients' family in order to promote optimal social and emotional functioning. These services include direct service to patients and their families. The Recovery Support/Engagement Specialist coordinates options and services to meet the patients' needs through collaboration and consultation with physicians and other healthcare personnel. On-call social services are provided to patients in the Emergency Department, medical floors, community mental health center, and in the DeKalb County community (e.g. individuals' homes, schools, and other natural settings).

A Recovery Support/Engagement Specialist must possess (or obtain within 1 year) the CRSS (Certified Recovery Support Specialist) credential and identify as an individual with lived experience with mental health and/or substance use recovery. This position would serve on the 590 Crisis Team and respond to crises with a clinician as part of a Mobile Crisis Response (MCR) Team. The 590/MCR team is a 24/7/365 rapid response model to assess an individual in a crisis situation any age, anywhere, and anytime, offering community-based interventions and stabilization where the individual is located (for example at home, work, school, or anywhere else in the community).

#INDW

Qualifications

Required:

* Bachelor's degree with major in social work or related field with equivalent in education, training, or experience and documented mental health training or experience.
* Documented experience providing direct service to patients.
* Knowledge of the mental health code.
* Knowledge of normal characteristics of growth and development throughout the span of life.
* Demonstrates ability to work productively and effectively in a timely manner, ability to function well as a member of a multidisciplinary team, and ability to represent the program well in interactions both inside and outside the host hospital.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.