HealthEdge jobs

Senior Payroll Manager - APACLocation: Pune, Hyderabad, or Chennai (Hybrid) Experience: 14-15 years About the Role:HealthEdge is expanding its Global Payroll team! We are seeking a Sr. Payroll Manager - APAC to lead payroll operations across India and the Philippines. This role involves managing end-to-end payroll processes, audits, and system migrations (Workday, ADP, etc.), while collaborating with global HR, Finance, and business leaders. If you are detail-oriented, tech-savvy, and thrive in a dynamic, cross-functional environment, this is the role for you. Key Responsibilities: * Lead APAC payroll team to ensure accurate, timely payroll, including base pay, stock compensation, payroll taxes, pension, statutory & supplemental benefits. * Manage relationships with external payroll providers. * Support payroll system migration and Workday/ADP integrations; ensure smooth data transfer and process continuity. * Consolidate and verify employee data, maintain records, and assist internal/external audits. * Ensure compliance with tax, PF, ESI, PT, and other statutory regulations. * Partner with internal stakeholders to provide employees with an exceptional payroll experience. * Prepare management reports and payroll statistics proactively. * Mentor and coach APAC payroll team for growth and development. * Identify process gaps, recommend automation, and support system enhancements. * Anticipate payroll risks, troubleshoot proactively, and ensure business continuity. What We're Looking For: * Strong knowledge of payroll in APAC, including India & Philippines. * Expertise in end-to-end payroll processes and internal control concepts. * Ability to assess business process changes and provide strategic input. * Excellent communication and relationship-building skills with internal and external teams. * Strong leadership, conflict resolution, and team management skills. * Ability to work independently and across multiple time zones. * Highly analytical, accurate, detail-oriented, and proactive. * Comfortable managing ambiguity, risk, and change. Skills & Qualifications: * 14-15 years of hands-on payroll experience. * Experience with GreytHR, ADP, Mynd; Workday or other HR systems is a plus. * Advanced Excel and Microsoft Office skills; ability to handle large datasets. * Knowledge of international equity and mobility programs. * Strong understanding of Indian payroll, statutory compliance, and benefits administration. * Excellent written and verbal communication skills; fluency in English required. * Quick learner, adaptable, and able to prioritize multiple deadlines. Why This Role Matters:You will manage payroll for 3500+ employees across multiple centers, ensuring accuracy, compliance, and readiness for the next phase of digital payroll transformation. Your work directly impacts employee satisfaction and organizational efficiency.

Join one of the nation's leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation's leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: Data: integrate data in a flexible, open & scalable platform to power healthcare's digital transformation Analytics: deliver analytic applications & services that generate insight on how to measurably improve Expertise: provide clinical, financial & operational experts who enable & accelerate improvement Engagement: attract, develop and retain world-class team members by being a best place to work Role: VP/SVP of Revenue Cycle Department: Healthcare Financial Solutions Location: Remote + Travel Travel: 20-30% *This position is currently not eligible for immigration sponsorship* Position Summary: Health Catalyst is seeking a strategic and experienced leader to own and drive the product strategy, delivery and overall P&L accountability for our critical revenue cycle solutions portfolio. Reporting to the Chief Product Officer, you will be responsible for deeply understanding the market, defining a clear product vision and driving the overall growth and success of the business. You will be a key subject matter expert and evangelist for our product offerings, ensuring they are strategically aligned and effectively brought to market. What you'll own in this role: Market Mastery & Vision: Develop and maintain a deep, nuanced understanding of the market landscape, including customer needs, industry trends, and the competitive environment. Define and articulate a compelling, long-term vision and strategy for the product line that establishes a differentiated market position with critical milestones along the way as part of our wider product portfolio. Be the primary evangelist for this vision, both internally to guide teams and externally to lead customers and prospects. Go-to-Market (GTM) Leadership: Own the end-to-end GTM strategy, including market segmentation, pricing, packaging, promotion, and channel strategy in partnership with other teams as appropriate. Define and own the product line's market positioning, clearly articulating our competitive differentiation, value, and ideal customer profile. Partner closely with Growth/Sales, Marketing, and Customer Success to ensure flawless execution of the GTM plan. Personally engage with key customers and prospects to build relationships, validate strategy, close strategic deals, and ensure client success and retention. Business Ownership: Own accountability for the P&L and overall business performance of the product line, including bookings targets, revenue, and margin performance. Define and track key business and product metrics (KPIs) to measure success and drive accountability. Present strategy, plans, and business performance to the executive leadership team and the board. Cross-Functional Leadership: Lead, hold accountable and inspire a dedicated, cross-functional team of product managers, engineers, SMEs, and others, including sales, marketing, and services. Foster a culture of customer-centricity, innovation, and accountability within the product line organization. Ensure tight alignment and clear communication across all functions to drive toward the common vision. Key Performance Indicators (KPIs) Market Leadership: Market Share, Share of Voice, Customer NPS/Satisfaction. Business Growth and Retention: Annual Recurring Revenue (ARR), Bookings, Gross Margin. Product Success: Product Adoption & Usage, Outcomes Delivered, Customer Retention (Gross & Net). Team Health: Employee Engagement & Retention within the Product Line. Who you are: Bachelor's degree in Business, Finance, Healthcare Administration, Health Informatics, Computer Science, or a related field, or equivalent practical experience. 10+ years of experience in product management or product strategy, preferably within the software (SaaS) or technology industry. Significant experience working within or building solutions for the healthcare industry. Demonstrable understanding of healthcare financial concepts, such as revenue cycle management, value-based care principles, bundled payment models, cost accounting (activity-based costing preferred), and general hospital/provider finance. Proven ability to build and manage to budgets, build forecasts and manage a P&L Proven customer engagement and ability to excel at high level customer relationships to build trust Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization. Strong analytical and strategic thinking capabilities. Experience working in agile development environments. Preferred Qualifications: Master's degree (MBA, MHA, MS in Finance, etc.). Direct product management experience specifically with healthcare financial software related to bundled payments, value-based care administration, or activity-based costing. Demonstrated experience applying formal positioning methodologies to define and differentiate products. Experience working directly with healthcare providers or payers on financial initiatives. Technical aptitude or background, with an understanding of data analytics, data warehousing, or cloud technologies in a healthcare context. Experience at Health Catalyst or a similar healthcare data and analytics company. What We Offer: Opportunity to shape strategy for critical solutions at the intersection of healthcare and finance. A collaborative environment focused on improving healthcare outcomes. Work with talented teams dedicated to innovation. Information Security and Compliance Responsibilities: Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security. Adhere to and comply with the organizations Acceptable Use Policy. Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers. The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst. Studies show that candidates from underrepresented groups are less likely to apply for roles if they don't have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don't meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit. At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.

Join one of the nation's leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation's leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: Data: integrate data in a flexible, open & scalable platform to power healthcare's digital transformation Analytics: deliver analytic applications & services that generate insight on how to measurably improve Expertise: provide clinical, financial & operational experts who enable & accelerate improvement Engagement: attract, develop and retain world-class team members by being a best place to work Role: Sr. Cloud Engineer Team: Technology (Central Infrastructure Engineering) Location: US Remote Travel: none anticipated **This position is currently not eligible for visa sponsorship** As a Senior Cloud Engineer on this Central Infrastructure Engineering team, you will help design, automate, and operate the foundational cloud infrastructure that powers the Ignite platform and the broader Health Catalyst engineering ecosystem. You'll collaborate with a cross-functional team focused on enabling scalability, reliability, and security through automation, Infrastructure as Code (IaC), and strong engineering practices. This role combines deep cloud engineering expertise with a developer mindset. You'll contribute to and support internal platform automation tools and services used throughout our environment provisioning and deployment processes. The ideal candidate brings hands-on Databricks and Azure experience, strong automation skills with Terraform and pipelines, and familiarity with modern software development practices. Who You Are You thrive in solving complex, cross-disciplinary infrastructure problems that push you out of your comfort zone. You collaborate effectively across teams and technical domains to deliver scalable solutions. You are experienced with Databricks and understand how to deploy, secure, and automate workspaces. You take pride in building automation that improves reliability and reduces manual effort. You enjoy working with both infrastructure and application code, and understand how they intersect. You mentor teammates, contribute to code reviews, and foster a culture of learning and quality. You are a continuous learner that invests in learning about new and changing technologies that help solve infrastructure and operational problems through code and at scale. You foster a team culture of collaboration, open communication, and of shared ownership. You are reflective and continuously seek ways to simplify, automate, and improve. What You Will Own Collaborate with the Platform Services team to design, build, and maintain the cloud foundations that support Ignite and other internal engineering systems. Deploy and manage Azure and Databricks infrastructure using Terraform, Azure DevOps, custom services and automated pipelines. Implement and maintain platform automation, infrastructure provisioning, and configuration tools. Manage Databricks workspaces, including networking, access control, and compute configuration. Support the reliability, observability, and scalability of platform components through proactive monitoring and automation. Partner with other engineering teams to integrate platform tooling into CI/CD workflows. Participate in 24x7 on-call rotations to ensure availability and stability of critical platform services. Important Technical Skills Databricks (1+ years required): Workspace setup, networking, access control, compute configuration, and Terraform automation. Infrastructure as Code (IaC): Terraform (required), Azure CLI, and scripting for configuration and provisioning. Architecture: An understanding of best practices for building well-architected solutions on Azure or public cloud environments. Azure DevOps: Required experience with pipeline creation, YAML templates, and environment deployments. Cloud Infrastructure (3+ years required): Hands-on experience with Azure (preferred) or another major public cloud. Networking: Solid understanding of VNets, subnets, private endpoints, NAT, DNS, and routing. Security & Governance: Implementing secure access patterns, managing secrets, and enforcing compliance standards. DevOps Practices: CI/CD pipelines, source control, automated testing, and environment promotion workflows. Software Development: PowerShell, SQL, YAML, and other scripting languages. Nice-to-Have Technical Skills Software Development: Experience with .NET (C#), Python - supporting internal tools and automation services. Automation Frameworks: Familiarity with Ansible or other configuration management tools. Identity & Access Management: Understanding of Azure Entra ID or Okta in cloud environments. Monitoring & Observability: Experience with Azure Monitor, Log Analytics, or third-party observability tools. Software Development Life Cycle: Familiarity with pull request workflows, version control branching strategies, and automated testing frameworks. Information Security and Compliance Responsibilities Maintain compliance with required internal, Information Security, HIPAA, and Acceptable Use Policy training. Adhere to and comply with the organization's Acceptable Use Policy. Safeguard organizational systems by identifying and reporting potential security risks. Follow established policies and best practices for protecting data and system assets. The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst. Studies show that candidates from underrepresented groups are less likely to apply for roles if they don't have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don't meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit. At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.

Software International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US/Europe. We are currently looking for a Operations Security Specialist- Cloud Operations and Delivery for our client that specializes in SAP consulting on an international level. This role involves working with many of their clients in the US. Role(s) Required: Operations Security Specialist- Cloud Operations and Delivery Location: Remote Employment Type: Contract to start, then can move into permanent Duration: 12 months + and potential conversion to permanent after 1 year Required Start Date: ASAP Total Hours Approved Per Role: 40h/week Rate/Salary: $70 - $80/hr USD C2C End Client Location: Herndon, VA Other: MUST BE US CITIZEN due to required security clearance Our client a multinational SAP consulting firm is seeking a Operations Security Specialist- Cloud Operations and Delivery to work with a major client in the US on an initial contract basis. The role has strong potential to turn into a permanent role. Project Description: Description: *Must be US Citizen* *Possible convert to hire after 1 year* *Fully Remote* *Must be able to obtain Public Trust clearance* Job Title: Operations Security Specialist- Cloud Operations and Delivery Job Summary: The Security Specialist is responsible for ensuring the security and integrity of the organization's cloud infrastructure and services. This role involves implementing, monitoring, and managing security measures to protect data, systems, and networks from unauthorized access, vulnerabilities, and threats. The Security Specialist will work closely with cross-functional teams to integrate security best practices into the development and operational processes. This role will be primarily focused on interfacing with other security teams within the organization to ensure streamlined communication and effective processing of security deliverables. Key Responsibilities: · Security Management: o Develop and implement security policies, protocols, and procedures for cloud environments. o Monitor cloud infrastructure and applications for security breaches and respond promptly to incidents. o Conduct regular security assessments, vulnerability scans, and penetration testing. · Compliance and Risk Management: o Ensure compliance with industry standards, legal requirements, and organizational policies (e.g., GDPR, HIPAA, PCI-DSS). o Identify and assess security risks, developing strategies to mitigate them. o Prepare and maintain documentation related to security practices and compliance efforts. · Collaboration and Communication: o Work closely with IT, DevOps, and Development teams to ensure security is integrated into all stages of the software development lifecycle. o Provide security training and awareness programs for employees. o Liaise with external partners and vendors to assess the security posture of third-party services and products. · Incident Response: o Develop and maintain an incident response plan to manage security incidents effectively. o Investigate and document security breaches, providing detailed reports and recommendations for prevention. o Participate in disaster recovery planning and testing. · Continuous Improvement: o Stay current with emerging security trends, threats, and technologies. o Propose improvements to security architecture, tools, and processes. o Evaluate and implement security solutions that enhance the organization's security posture. Qualifications: · Education and Experience: o Bachelor's degree in Computer Science, Information Security, or a related field. o Minimum of 3-5 years of experience in cloud security, cybersecurity, or a related role. · Technical Skills: o Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud. o Experience with security tools and technologies (e.g., firewalls, IDS/IPS, SIEM). o Knowledge of scripting and automation tools for security tasks. o Familiarity with regulatory frameworks and compliance standards. · Certifications: o Relevant security certifications such as CISSP, CISM, CEH, or AWS Certified Security Specialty are preferred. · Soft Skills: o Excellent problem-solving skills and attention to detail. o Strong communication and interpersonal skills. o Ability to work independently and as part of a team in a fast-paced environment. Preferred Experience: Hands-on experience with cloud operations processes and implementations Strong understanding of cloud infrastructure management, including provisioning, scaling, and maintaining cloud services. Experience working with cloud service providers such as AWS, Azure, or Google Cloud to deploy and optimize cloud-based applications. Familiarity with best practices in cloud automation, cost management, and operational monitoring. · Experience in cloud security governance and compliance management Proven ability to develop, implement, and enforce cloud security policies, ensuring alignment with industry standards and regulatory frameworks such as NIST, CIS, ISO 27001, GDPR, HIPAA, or FedRAMP. Experience conducting security audits, risk assessments, and compliance reviews to ensure cloud environments meet organizational and legal security requirements. Ability to work with stakeholders across security, compliance, and operations teams to drive governance initiatives and maintain security posture.

Job DescriptionBenefits: 401(k) Health insurance Flexible schedule Clarity Mental Health is looking for a Licensed Therapist to deliver high-quality care to individuals via telehealth. We take care of all the new client marketing and administrative heavy-lifting, allowing providers to focus on what they do best; helping clients get better. We are expanding our network of licensed providers in Colorado. Providers are 1099 contractors, have no minimum caseloads and complete schedule autonomy. Compensation Details LPC: $60 per hourly session (53-minutes) Guaranteed payment every two weeks via direct deposit Minimum Qualifications Must be licensed as a Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC) Must be licensed in Colorado Must be able to provide telehealth Work Remotely Yes CO, US This is a remote position.

Job Description for the Senior Technical Writer Qualification Criteria: 7 to 10 years of experience as a ‘Senior Technical Writer' or ‘Senior Information Developer' in a product organization. Bachelor's or Master's degree in English, Communications, or Engineering. Proficiency with tools such as MadCap Flare, Adobe Acrobat, and MS Office. Familiarity with the JIRA project management tool and an Agile development environment. Ability to learn new products independently with minimal guidance. Ability to leverage artificial intelligence (AI) for documentation purposes. Job Responsibilities: Producing high-quality documentation that meets applicable standards and is appropriate for its intended audience. Understanding and translating the conceptual details of a product and its related technologies into effective end-user documentation. Taking complete ownership and responsibility for product documentation with minimal supervision. Focusing on end-users by presenting information in the most organized, clear, and concise manner possible. Collaborating with Development and QA teams to gain an in-depth understanding of the product and documentation requirements. Analyzing source documents such as Software Requirements, Product Specifications, Technical Specifications, and Change Requests. Writing comprehensive Release Notes, Installation Guides, and User Guides. Crafting API documentation for API users, including API references and developer guides. Exhibiting attention to detail and consistency in formatting and language, with a strong emphasis on grammar, usage, and punctuation. Demonstrating excellent written and oral communication skills, structuring content effectively, understanding technology trends, and conducting independent research. Having a solid understanding of Information Mapping, Agile development, SDLC, and DDLC methodologies. Possessing in-depth knowledge of MadCap Flare, Confluence, and MS Word.

JOB TITLE: Interface Developer JOB LOCATION: REMOTE EMPLOYMENT IS AVAILABLE FOR THIS POSITION. POSITION REPORTS TO ALEXANDRIA, VA 22314 OFFICE. REQUIRED TRAVEL: Ability to travel to headquartered locations in Burlington, MA, Boston, MA, and Alexandria, VA for team meetings as needed. HOURS: Full-time. This role requires occasional support during weekends and consistent work during Eastern Standard Time business hours. REQUIRED DUTIES: Design, Implement and Support ETL processes that process large healthcare data sets. Develop new features and enhancements to match product releases. Recommend and design best practices for performant data loads. Deploy, Orchestrate and Monitor jobs. Create process, architecture and deployment documents. Interact with customers to troubleshoot technical issues. Perform Production Support activities, analyze issues, provide effective and immediate solutions. Actively participate in team meetings and scrum activities. Communicate effectively. Provide high quality work and identify opportunities for continuous improvement. Provide occasional support during weekends. Expected to work during EST business hours to ensure alignment with client operations and support needs. Seek out and embrace feedback, take on tough assignments to improve skills, keep knowledge and skills up-to-date and turn mistakes into learning opportunities. Perform all responsibilities in compliance with all HealthEdge policies, including without limitation those related to information privacy and security. Ready to learn and maintain proficiency in using HealthEdge's platform, understanding HealthEdge and its partner products and services. EXPERIENCE AND EDUCATION REQUIREMENTS: Bachelor's degree in Computer Science, Information Systems, or a closely related field (foreign equivalent is acceptable) plus 18 months of employment experience. Employment experience must include: A minimum of 18 months of experience developing and deploying web applications using technologies such as C# A minimum of 18 months of experience working with SQL, query optimizations, writing stored procedures and functions A minimum of 18 months of experience in all levels of software development life cycle (SDLC), including collecting the requirements, analyzing, design, coding, implementation, debugging, development testing, and deploying A minimum of 18 months of experience using Azure DevOps services for source code maintenance, test plans, scrum boards, and deployments HealthEdge provides modern, disruptive technology that delivers for the first time, a suite of products that enables healthcare payors to leverage new business models, improve outcomes, drastically reduce administrative costs and connect everyone in the healthcare delivery cycle. Our next-generation enterprise product suite, HealthRules , is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or on-site deployment. An award-winning company, HealthEdge empowers payors to capitalize on the innovations, challenges and opportunities that await in the new healthcare economy. For more information, visit ************************** HealthEdge is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.

We are seeking a customer-oriented, highly organized, and technical Program Manager to serve as the dedicated Single Point of Contact (SPOC) for our strategic partnership with a key customer. In this critical role, you will be responsible for managing the delivery and ongoing support of GuidingCare, HealthEdge's enhanced care management platform, across the customer's Medicaid organization, which spans several states and serves several million Medicaid members. The ideal candidate will have a proven track record of successfully delivering complex, high-visibility software programs from implementation through ongoing optimization, with particular strengths in managing stakeholder relationships at the director and manager level, leveraging program and project management best practices, and translating between business needs and technical solutions. This role requires someone who can navigate large, matrixed organizations, take clear ownership and accountability across multiple internal workstreams, and drive customer value through influence and collaboration rather than direct authority. About Center of Excellence: Centers of Excellence (COE) are teams whose primary goal is to provide expertise in a specific field. COEs will usually provide support through training, research, and skilled leaders. In the case of HealthEdge, our Centers of Excellence incorporate the Human Resources, IT, Legal and Financial fields, all of which provide support to our Product divisions and allows the enterprise to move forward and achieve its goals. Your Impact: Client Relationship Management & Accountability * Serve as the primary Single Point of Contact (SPOC) for all GuidingCare and clinical-related concerns for the customer account * Lead director and manager-level engagements primarily with the customer's Product Owners, Delivery Managers, and Business Analysts * Take clear accountability for workstreams across HealthEdge Product, Engineering, Operations, and Services teams * Partner closely with executive stakeholders and the Customer Success Executive to understand the customer's business goals, strategic initiatives, and priorities, and how our platform advances their business objectives * Translate customer business requirements into technical specifications and work with internal product & engineering teams to evaluate feasibility, effort, and alternative solutions * Interpret technical constraints, performance considerations, and system limitations for customer stakeholders in business terms that relate to their operational and strategic objectives * Build and maintain trust with customer leadership through consistent, transparent communication and reliable delivery Program Delivery & Value Realization * Responsible for overall delivery and value realization of concurrent implementation/expansion and enhancement projects * Demonstrate program value by providing measurable results, proactively monitoring risks to delivery, and resolving issues at the lowest possible level * Orchestrate cross-functional teams to develop high-quality, detailed project plans that achieve program goals * Define project plans that identify key objectives, timelines, dependencies, resources needed, and change management strategies * Monitor project timelines for task completion and ensure adherence by identifying and mitigating issues before they occur or troubleshooting problems when they arise * Conduct program-wide risk and issue management, ensuring appropriate escalation paths and timely resolution * Evaluate technical design proposals and solution approaches, assessing trade-offs between technical complexity, delivery timelines, and business value * Participate in technical discussions to understand root causes of issues, validate proposed solutions, and assess impact on customer operations Communication & Coordination * Take excellent meeting notes with detailed action items and follow-ups * Drive proactive communication and ensure timely execution of deliverables across multiple internal teams * Translate internal product complexity into clear business language for customer stakeholders * Communicate customer business needs, workflow requirements, and operational constraints to technical teams in sufficient detail to inform design and implementation decisions * Create presentations to report on progress, activities, and milestones to senior stakeholders both internally and externally * Manage portfolio and executive-level expectations and communications * Maintain a customer-facing single source of truth for program status, decisions, and next steps * Keep an eye toward process improvement opportunities and implement changes that unlock customer value Cross-Functional Partnership * Partner with internal teams (Product, Engineering, Customer Success, Customer Operations, Services) to ensure seamless delivery and support for customer initiatives * Coordinate across HealthEdge's matrixed organization to secure resources and navigate blockers * Support portfolio-level processes by ensuring priorities are effectively managed within the program in accordance with project needs * Establish and enhance program management processes that support successful oversight, management, and reporting at the program and project level * Ensure projects within the program are prioritized, staffed, and resourced to deliver expected results and benefits * Collaborate with Product and Engineering teams to assess technical feasibility of customer requests and recommend alternative approaches when original requests are not viable What You Bring: * Bachelor's Degree in a related field or equivalent combination of technical education and experience * 7 or more years of experience leading complex, billable, software delivery-based projects for external clients * Proven experience serving as a Single Point of Contact for large enterprise accounts * Demonstrated ability to lead director and manager-level stakeholder engagements * Familiarity with care management platforms and how they support payer business operations * Solid understanding of software development processes including agile methodologies such as SCRUM/Kanban * Strong technical acumen with ability to understand system architectures, data models, API integrations, and technical dependencies * Demonstrated capability to participate credibly in technical discussions with engineering teams while maintaining focus on business outcomes * Strong technical acumen to understand product capabilities and how they map to customer business needs * Superior problem-solving abilities coupled with strong decision-making capabilities * Outstanding verbal and written communication skills, including the ability to take detailed meeting notes and drive follow-through * Exceptional organizational skills with meticulous attention to detail * Proven track record of taking ownership and driving accountability across matrixed organizations without direct authority Bonus Points: * Experience with JIRA * Experience with SmartSheet * PMP Certification * Familiarity with healthcare payer operations, particularly Medicaid programs * Awareness of regulatory compliance requirements in healthcare (NCQA, state regulations) * Experience working with large, multi-state health plans or payer organizations * Background in care management, utilization management, or population health operations * Experience with API integrations, web services, and system-to-system data exchange * Knowledge of cloud platforms (AWS, Azure) and modern software architecture patterns HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility: While HealthEdge is located in Boston, MA, you may live anywhere in the U.S. Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: * The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. * Work across multiple time zones in a hybrid or remote work environment. * Long periods of time sitting and/or standing in front of a computer using video technology for client meetings and internal collaboration. * Travel may be required depending on client needs and program requirements (estimated 10-20% annually). The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check. HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote

Tech Lead Fullstack Software Engineer (Java & React) Why HealthEdge? The U.S. healthcare industry is a massive and essential sector, valued at $4.4 trillion. It offers around 1.8 million job openings in the healthcare tech industry annually. This reflects the industry's vast opportunities and the growing need for technological advancements. Specifically, the U.S. health insurance industry, where HealthEdge operates, is valued at $1.1 trillion. This sector is known for its stability and sustainability, often remaining resilient during economic downturns and other challenging events. Impact and Scale: HealthEdge serves over 81 million lives by ensuring their health insurance claims are processed quickly and accurately. With more than 130 customers and over 100 third-party integrations, HealthEdge tackles unique problems at an extraordinary scale daily. We support 48 out of 50 states in the U.S. Innovative Transformation: Founded in 2005, HealthEdge is transitioning from a monolithic application architecture to a modern microservices-based architecture. This involves building new services using microservices and migrating legacy services to modern architecture, one step at a time. Unique Challenges and Opportunities: Working at HealthEdge offers a unique opportunity to gain unmatched experience. Migrating such a large-scale product with hundreds of customers and processing millions of transactions daily presents challenges that are rare in the industry. At HealthEdge, you'll be part of an exciting journey to revolutionize the health insurance industry through innovative technology solutions. We hope you're as excited as we are to take on this challenge and make a significant impact in the healthcare sector. Your Role HealthEdge is looking for a Senior Fullstack Software Engineer who is passionate about solving real-world business problems to join our team. As a Senior member of the team, you will be working on developing solutions that help our customers integrate with our product suite. You will be working as a problem solver with plenty of unique assignments within the department. You will be a key member involved with design discussions, coding on both the backend and frontend, and working heavily with the database and J2EE/integration technologies. Your impact: Work as part of an agile team to implement new features according to the requirements while adhering to the best coding development standards. Conduct detailed designs and lead design whiteboarding and creation of solution architecture. Lead in work-breakdown of tasks. Lead peer reviews of design and code. Coordinate release management and bug triaging. Lead technical discussions with HealthEdge customers to find the best possible solutions. Conduct bug fixing, implement configuration migration processes, and other UAT readiness technical tasks. Perform data loads for UAT readiness and during UAT as requested by the UAT plan. Support resolution of UAT identified issues and their triage. Contribute to authoring the Implementation Operational Information and companion spreadsheet for feeds. Perform configuration migration processes and other PROD readiness technical tasks. Perform data loads for PROD readiness. Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII. Backend Requirements: Minimum of 9 years of development experience in Java/J2EE technologies. Hands-on experience with XML, Web Services (SOAP, WSDL, etc.), JMS, Spring and SQL. Experience in complex data analysis, data migrations, and system integration of software products into complex IT environments. Experience in writing/understanding quality database queries or stored procedures that are reliable, scalable, and reusable. Development experience on the Linux operating system and WebLogic Application Server. Experience working with integration middleware or enterprise system bus (ESB) technologies such as iWay, Spring, or Apache Camel and OSGI containers like Apache Karaf. Experience with Design Patterns and Enterprise Integration Patterns, including file transfers, messaging, routing, transforming, enriching, etc. Experience with source control software (Bitbucket), unit testing (JUnit), and build automation/CI (Jenkins). Frontend Requirements: Proficiency in React.js and its core principles. Knowledge of React Hooks, Props, Redux, and Reducer framework. Experience with use Query and use Mutation APIs. Familiarity with Context API. Strong understanding of TypeScript. Knowledge of Kendo UI is a plus. Other Details: BS/BA in CS or related field. Excellent analysis, consulting, and communication skills. Previous experience in customer-facing roles on professional services engagements. Experience in the health insurance industry (Payors) preferred. Experience with agile development methodology such as SCRUM or Kanban. Travel for this position is typically less than 10%.

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Tech Services Engineer We are looking for Technical Support Engineers who are proficient with Java-based technologies and frameworks. As a Senior Software Engineer in Product Support, your primary focus is to troubleshoot HealthEdge customers issues and improve user experience over time and provide technical support to internal and external clients, for both hosted and on-premises solutions by supporting our diverse product portfolio. You will collaborate through innovation with IT, operations teams, product development and product management and various stake holders. What you will do: •Issue Triage and code debugging. •Assist the customers to quickly identify issues or get workarounds for the various issues. •Act as a liaison between engineering, IT Operations, and consulting teams to resolve incidents. •Exercise judgment within defined practices and procedures, provide status on progress and makes recommendations on process improvements. •Manage work assignments, priorities, and schedules with input from senior specialists or direct manager. •Participate in peer reviews of issue analysis. •Have technical/Functional discussions with customers to find the best possible solutions. •Build and deploy tools to identify product issues proactively. •Identify common issues and recommend resolutions to Product development. •Proactively fix Failed Transactions, Stuck Claims and DW streaming issues which cause most of the business disruption leading to escalations. •Provide feedback into fixing bugs to all active releases. •Participate in customer calls to guide them towards best practices and help explain workarounds/cleanup scripts. •Partner with product teams on preventive measures in the software. •Contribute to KB on generic scripts to fix common issues. •Might involve some early morning shift or evening shifts (India time) to overlap work with US teams along with On-call support. Mostly will not involve very late-night shifts. Requirements What you bring: •5+ years of experience in analysis, maintenance and support, implementation, and testing of software systems in Java, J2EE, and Internet technologies. •Experience in SOAP and REST based Web services. •Experience in understanding and debugging Java 7+ version code, WebLogic, Oracle RDBMS based applications. •Hands on with Linux and shell or other Unix scripting languages. •Experience with code versioning tools such as GIT, Bitbucket. •Hands-on experience in SQL basics and SQL joins. •Prior experience with performance optimization and troubleshooting of Java applications and familiar with application performance management tools like AppDynamics, Splunk, solar winds. •Familiarity with modern front-end CI-CD build pipelines and tools (Maven). •Good to have domain knowledge on Healthcare/US Health Insurance

PRODUCT MANAGER As a Product Manager for HealthEdge Source, you will be dedicated to developing innovative solutions for healthcare payment integrity. Your role involves close collaboration with customers, agile engineering teams, and internal functions to define roadmap initiatives and guide product delivery. This opportunity allows you to make a significant impact at HealthEdge and on how care is delivered at a national scale. THE PRODUCT: With Source, we're changing the industry narrative, providing a more holistic approach to payment integrity that focuses on comprehensive reimbursement, agile editing, and integrated analytics. Our interoperable, cloud-based solution is modular to meet a health plan's needs today and extensible to grow with their organization over time-bringing disparate parts of a payer's organization together for improved accuracy and insights. The Source platform offers the ability for clients to unlock transformation at the reimbursement, payment integrity, and enterprise level. Our Reimbursement Transformation features Medicare and Medicaid content coupled with flexible contract configuration capabilities for commercial lines of business. Payment Integrity Transformation includes rich editing libraries with history-based capabilities, easy development of customized edits, and improved transparency to reduce vendor dependency and increase control. As a complete solution, clients can achieve Enterprise Transformation, where root-cause issues are identified and addressed upstream, and all aspects of claims operations are centralized for comprehensive business intelligence. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience. YOUR IMPACT: Manage the Product Lifecycle: Conduct all stages of product development life cycle: discovery, definition, development, validation, delivery, commercialization, and analysis Collaborate with Customers: Work with customers to understand their needs, validate product development plans, and ensure their ongoing success at and after feature launch Define Product: Determine the business and customer value of product efforts, then define detailed requirements which will realize that value Guide Feature Development: Prioritize requirements and features according to value, urgency, development lift, risk, and strategic investment Be the Expert: Act as subject matter expert and primary point of contact about the products and features you own Organize Delivery: Coordinate with engineering to plan feature work and deliver it on time. Validate that development matches requirements, quality standards, and customer expectations Manage Stakeholders: Report out project progress, risks, and action plans to cross-role stakeholders Measure Success: Measure and analyze customer use and success with the product Develop Vision: Inform product roadmap and identify strategic opportunities alongside other product team members MINIMUM REQUIRED QUALIFICATIONS 5 or More Years of Product Management Experience: A proven track record as a Product Manager at an organization delivering SaaS. Healthcare industry experience is preferred. Data & Integration Expertise: You've managed products that focus on data and database architectures, APIs, or cross-product integrations Product Fundamentals: Working in an agile environment Building SaaS products Managing a backlog Writing and prioritizing features Conducting user research and client discovery Proficiency in Tools: Familiarity with tools such as Jira, Azure DevOps, etc. Excellent Communication: Ability to clearly articulate both high-level value offered by an effort and specific, detailed requirements for realizing that value Adaptable Problem-Solving: You determine the best path forward and progress through ambiguity when faced with uncertainty or conflicting needs Detail-Oriented Organization Skills: Highly organized with the ability to break down complex technical problems into smaller, achievable steps for Engineering. Collaborative Approach: You work effectively with software development, QA, design, customer success, and operations to achieve shared goals

Join one of the nation's leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation's leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: Data: integrate data in a flexible, open & scalable platform to power healthcare's digital transformation Analytics: deliver analytic applications & services that generate insight on how to measurably improve Expertise: provide clinical, financial & operational experts who enable & accelerate improvement Engagement: attract, develop and retain world-class team members by being a best place to work Role: Client Advocate SpecialistProduct Team: CRStarLocation: US RemoteTravel: Provide first line of support for client questions and issues. Assist in issues pertaining to the use of the software. Engage with clients to better understand changing needs and priorities, in turn to help prioritize new features and services. Develop and maintain client relationships; proactively engage with clients in designated territory to understand their utilization, changing needs, broader circumstance around registry engagement with the cancer center administration with the goal of engaging with Registry Team leaders, Cancer Center leaders or Oncology Service Line leaders. Coordinate implementation efforts with new clients to include building the plan, training and set up Engage with regional state associations with the objective of establishing leadership credentials. Attend regional state and national conferences as needed. Maintain knowledge of state and national standards Assist and coordinate with the Manager of Education to provide ongoing education and training for existing clients. Assist the Director, Growth with new prospects in the designated region, which may include software demonstrations on line or on site Periodically, support continuing Product Management and enhancement efforts Periodically, support Software quality and testing efforts as needed. Become the Subject Matter Expert in one key area that will support the company's objectives. What you bring to this role: Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Excellent computer proficiency (MS Office - Word, Excel and PowerPoint) Good presentation skills At least 3 years Cancer Registry experience, preferably with CRStar. Active Certified ODS-C, certification required Information Security and Compliance Responsibilities: Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security. Adhere to and comply with the organizations Acceptable Use Policy. Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers. The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst. Studies show that candidates from underrepresented groups are less likely to apply for roles if they don't have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don't meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit. At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.

Senior Fullstack Software Engineer (Java & React) Why HealthEdge? The U.S. healthcare industry is a massive and essential sector, valued at $4.4 trillion. It offers around 1.8 million job openings in the healthcare tech industry annually. This reflects the industry's vast opportunities and the growing need for technological advancements. Specifically, the U.S. health insurance industry, where HealthEdge operates, is valued at $1.1 trillion. This sector is known for its stability and sustainability, often remaining resilient during economic downturns and other challenging events. Impact and Scale: HealthEdge serves over 81 million lives by ensuring their health insurance claims are processed quickly and accurately. With more than 130 customers and over 100 thirdparty integrations, HealthEdge tackles unique problems at an extraordinary scale daily. We support 48 out of 50 states in the U.S. Innovative Transformation: Founded in 2005, HealthEdge is transitioning from a monolithic application architecture to a modern microservices-based architecture. This involves building new services using microservices and migrating legacy services to modern architecture, one step at a time. Unique Challenges and Opportunities: Working at HealthEdge offers a unique opportunity to gain unmatched experience. Migrating such a large-scale product with hundreds of customers and processing millions of transactions daily presents challenges that are rare in the industry. At HealthEdge, you'll be part of an exciting journey to revolutionize the health insurance industry through innovative technology solutions. We hope you're as excited as we are to take on this challenge and make a significant impact in the healthcare sector. Your Role HealthEdge is looking for a Senior Fullstack Software Engineer who is passionate about solving real-world business problems to join our team. As a Senior member of the team, you will be working on developing solutions that help our customers integrate with our product suite. You will be working as a problem solver with plenty of unique assignments within the department. You will be a key member involved with design discussions, coding on both the backend and frontend, and working heavily with the database and J2EE/integration technologies. Your impact: • Work as part of an agile team to implement new features according to the requirements while adhering to the best coding development standards. • Conduct detailed designs and lead design whiteboarding and creation of solution architecture. • Lead in work-breakdown of tasks. • Lead peer reviews of design and code. • Coordinate release management and bug triaging. • Lead technical discussions with HealthEdge customers to find the best possible solutions. • Conduct bug fixing, implement configuration migration processes, and other UAT readiness technical tasks. • Perform data loads for UAT readiness and during UAT as requested by the UAT plan. • Support resolution of UAT identified issues and their triage. • Contribute to authoring the Implementation Operational Information and companion spreadsheet for feeds. • Perform configuration migration processes and other PROD readiness technical tasks. • Perform data loads for PROD readiness. • Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII. Backend Requirements: • Minimum of 6 years of development experience in Java/J2EE technologies. • Hands-on experience with XML, Web Services (SOAP, WSDL, etc.), JMS, Spring and SQL. • Experience in complex data analysis, data migrations, and system integration of software products into complex IT environments. • Experience in writing/understanding quality database queries or stored procedures that are reliable, scalable, and reusable. • Development experience on the Linux operating system and WebLogic Application Server. • Experience working with integration middleware or enterprise system bus (ESB) technologies such as iWay, Spring, or Apache Camel and OSGI containers like Apache Karaf. • Experience with Design Patterns and Enterprise Integration Patterns, including file transfers, messaging, routing, transforming, enriching, etc. • Experience with source control software (Bitbucket), unit testing (JUnit), and build automation/CI (Jenkins). Frontend Requirements: • Proficiency in React.js and its core principles. • Knowledge of React Hooks, Props, Redux, and Reducer framework. • Experience with use Query and use Mutation APIs. • Familiarity with Context API. • Strong understanding of TypeScript. • Knowledge of Kendo UI is a plus. Other Details: • BS/BA in CS or related field. • Excellent analysis, consulting, and communication skills. • Previous experience in customer-facing roles on professional services engagements. • Experience in the health insurance industry (Payors) preferred. • Experience with agile development methodology such as SCRUM or Kanban. • Travel for this position is typically less than 10%.

Engineering Director (Source) Job Summary: We are seeking a highly experienced and technical Engineering Director to lead our engineering teams and manage multiple teams within the Source engineering organization in India. This individual will be responsible for establishing a high-tech engineering culture, attracting and hiring top talent, providing full support to a business value stream, and developing team members. The ideal candidate will have extensive experience in building distributed cloud systems with high availability and scale and will be accountable for the entire product delivery. Key Responsibilities: Leadership and Management: Lead and manage engineering teams, fostering a culture of accountability and high performance. Establish and maintain a high-tech engineering culture, promoting innovation and continuous improvement. Attract, hire, and retain top engineering talent, reducing attrition and developing team members. Provide technical leadership and mentorship to engineering teams, ensuring alignment with company goals and objectives. Lead and support cross-functional teams within a specific value stream by fostering close partnerships with business stakeholders. Champion the alignment of technical and domain-specific solutions with strategic objectives, ensuring timely delivery and a steadfast commitment to quality. Serve as a key liaison, driving collaboration, accountability, and continuous improvement across the organization. Provide strategic leadership and mentorship by guiding team members in both technical and domain areas. Leverage coaching opportunities to foster professional growth, enhance individual capabilities, and elevate the overall skillset and performance of the team. Product Delivery: Oversee the entire product development lifecycle, from concept to delivery, ensuring high-quality and timely releases. Collaborate with cross-functional teams, including product management, to align objectives, priorities, and trade-offs. Drive the execution and delivery of features by coordinating with multiple teams and stakeholders. Drive high-quality, on-time product delivery by leveraging industry best practices and AI-driven solutions to meet client needs. Operate with a metrics-focused mindset to transparently report progress, identify trends, and uncover opportunities for continuous improvement and innovation. Technical Expertise: Provide technical guidance and direction for the development of distributed cloud systems with high availability and scale. Stay updated with the latest technological advancements and introduce new technologies to improve products and drive innovation. Ensure the scalability, reliability, and performance of applications, systems, and integrations. Actively contribute to the internal Architecture Review Board by evaluating proposed solutions and offering expert recommendations that promote scalability, long-term maintainability, and architectural integrity of the Source platform. Champion the integration of AI throughout the Software Development Lifecycle, advocating for its strategic adoption to accelerate delivery and elevate product quality. Operational Excellence: Develop and implement metrics to measure performance, efficiency, and scalability of products and services. Drive performance optimization initiatives using data analytics and key performance indicators (KPIs). Establish and maintain a comprehensive quality management system, ensuring the highest levels of quality in deliverables. Qualifications: Bachelor's or Master's degree in computer science, Engineering, or a related field. 15+ years of experience in software engineering, including 5+ years in leadership roles, with a strong track record of delivering enterprise-scale solutions and driving high-performing teams. Strong technical background with expertise in .Net, C#, Java, databases, AWS/Azure cloud, SaaS, Angular and/or React, and design and architectural patterns. Experience in managing and leading globally distributed engineering teams in a highly agile/scrum environment. Excellent leadership, communication, and interpersonal skills. Proven ability to attract, hire, and retain top engineering talent. Strong problem-solving skills and the ability to make critical decisions that contribute to the success of the product. Preferred Qualifications: Experience in Healthcare Technology and highly regulated industries. Experience in building and managing distributed cloud systems with high availability and scale. Demonstrated experience or certification in prompt engineering, particularly in the context of AI-assisted development.

Technical Writer 1s a technical writer on our team, you'll partner with subject matter experts to create documentation that helps healthcare payers process claims accurately and efficiently. We're looking for someone who's organized, naturally curious, loves diving into research, and gets genuine satisfaction from mastering new domains. This role dives deep into healthcare policy and technology-you'll need to move quickly from understanding healthcare reimbursement policies to explaining how our software implements them, all while keeping content accurate and accessible. Your work directly impacts our users who depend on clear documentation to make timely and accurate decisions for processing millions of dollars in healthcare claims daily. This is an opportunity to work in a rapid delivery environment where your content reaches users quickly. If you're a writer who enjoys continuous learning in a highly collaborative space, this role offers intellectual satisfaction and meaningful impact. Why HealthEdge? The U.S. healthcare industry is a massive and essential sector, valued at $4.4 trillion. It offers around 1.8 million job openings in the healthcare tech industry annually. This reflects the industry's vast opportunities and the growing need for technological advancements. Specifically, the U.S. health insurance industry, where HealthEdge operates, is valued at $1.1 trillion. This sector is known for its stability and sustainability, often remaining resilient during economic downturns and other challenging events. Impact and Scale: HealthEdge serves over 81 million lives by ensuring their health insurance claims are processed quickly and accurately. With more than 130 customers and over 100 third-party integrations, HealthEdge tackles unique problems at an extraordinary scale daily. We support 48 out of 50 states in the U.S. Innovative Transformation: Founded in 2005, HealthEdge is transitioning from a monolithic application architecture to a modern microservices-based architecture. This involves building new services using microservices and migrating legacy services to modern architecture, one step at a time. Unique Challenges and Opportunities: Working at HealthEdge offers a unique opportunity to gain unmatched experience. Migrating such a large-scale product with hundreds of customers and processing millions of transactions daily presents challenges that are rare in the industry. At HealthEdge, you'll be part of an exciting journey to revolutionize the health insurance industry through innovative technology solutions. We hope you're as excited as we are to take on this challenge and make a significant impact in the healthcare sector. What you will do: Translate complex healthcare policies and software functionality into accurate and user-friendly release notes, guides, UI copy, and reference materials. Analyze and comprehend process flow diagrams and decision trees to document software logic. Research and verify information against healthcare and technical resources to ensure documentation accuracy and build deep domain expertise. Collaborate with developers, analysts, and subject matter experts throughout the documentation lifecycle, from requirements refinement through final reviews. Proactively monitor project timelines and documentation needs within rapid release cycles, identifying gaps or potential issues before they impact deliverables. Maintain existing documentation as products evolve, including updating procedures, screenshots, and reference materials. Contribute to special projects when needed, including proofing, editing, and formatting content for internal and external users. What you bring: 4-year degree in technical writing, communications, journalism, English, or related field 1-3 years of technical writing or comparable experience Strong command of the English language-you write clearly, adapt your writing style for different audiences, and edit content for spelling, grammar, and mechanics Collaborative mindset with excellent communication skills-you build trust and work effectively with diverse stakeholder groups across different time zones Strong critical analysis skills and enthusiasm to learn-you enjoy researching, synthesizing complex and/or technical information, and translating topics into clear and concise written communication Strong organizational skills and proactive ownership-you balance multiple priorities and shifting deadlines, track projects through completion, and know when to ask for guidance Team-oriented mindset-you invest in building genuine relationships with teammates and believe the best work happens when people support each other What's nice to have: Familiarity with the healthcare industry Experience in an agile SDLC environment Experience with Madcap Flare and/or familiarity with HTML and CSS

Job Title: Software Engineer The Software Engineer will collaborate with a team of developers and business analysts to develop new products and enhance existing systems. Success in this role requires strong critical thinking and problem-solving skills. Essential Duties and Responsibilities: Develop software according to given requirements and technical specifications. Work with WebAPI and JSON. Engage in database development, including SQL scripts, stored procedures, functions, and triggers. Create user interfaces and client displays. Design and develop complex application features. Produce well-organized, optimized, and documented source code. Debug existing source code and refine feature sets. Contribute to technical design documentation. Build and execute unit test cases to ensure code quality. Test the product in controlled, real situations before deployment. Innovate and develop high-value technology solutions to streamline processes. Coordinate with other developers and cross-functional teams. Work independently when required. Maintain attention to detail and ensure tasks are carried out to the highest standard. Supervisory Responsibilities: This is not a supervisory role. You will receive general instructions on routine work and detailed instructions on new projects or assignments. Education Qualification: Bachelor's or master's degree in Information Technology, Computer Science, or related work experience. 3-5 years of related experience. Skills and Competencies: Significant experience with Microsoft platform (.NET, MVC, C#, T-SQL). Experience with SQL Server and relational databases. Strong experience with SQL Queries (Stored procedures, Functions, Views, etc.). Experience working with APIs and microservices. Experience in MVC architecture. Proficiency with HTML 5, Web Services/SOAP, XML, JSON, WCF, and Web APIs. Experience with client-side JavaScript technologies like Angular or React (experience with both preferred). Experience integrating and working with 3rd party tools like AJAX, Kendo. Prior experience with performance tuning and related tools is an added advantage. Knowledge of design patterns and entity frameworks is an added advantage. Strong understanding of OOPS concepts. Experience with versioning tools like Tortoise SVN/Team Foundation Server/GIT. Solid background in Software Development Life Cycle. Enthusiasm for working on innovative products and technologies. Ability to work independently and in small teams. Adaptability to fast-paced environments and eagerness to stay updated with the latest trends.

Overview Project ManagerHealthEdge The Project Manager is responsible for ensuring the successful project management and delivery of the customer environment upgrades and internal initiatives for the all Healthedge products. In this role, you will be working across cross teams and departments, build strong partnership and relationships and will ensure a track record of on-time delivery with excellent customer satisfaction. Using standard project management methodologies, the Project Manager is a hands-on leader who will manage all aspects of the delivery. This person will manage a team of infrastructure, customer success and customer support resources in a matrixed environment. About HealthEdge: HealthEdge's mission is to revolutionize healthcare through transaction automation and enablement of real-time business and clinical engagement among healthcare payers, providers, and patients. Our passionate, collaborative, and results-oriented team works remotely from coast to coast within the US as well as in various locations across India, with employees who specialize in healthcare payer business and technology. Responsibilities: Partner with team and department leaders for the delivery of project-based activities. Provide estimates and project charter documentation in support of on-going and new department initiatives Maintain direct control over project planning. Must be able to set up measures to build the proper foundation that will be a stepping-stone to project success. Develop and manage the overall program/project plans and timeline, including key milestones and dependencies, and tracking progress against the plan. Partner with cross-functional teams, including engineering, operations, product management, and security, to develop and execute the migration strategy. Identify and manage project risks and issues, and drive resolution of roadblocks to keep the program on track. Ensure that project deliverables are of high quality, best practices and meet customer requirements. Communicate project status, risks, and issues to key stakeholders and executive leadership, including regular program updates and presentations. Demonstrate excellence and proven experience in developing project plans and managing project stakeholders, project teams, risks, schedules and budgets. Participate and contribute thought leadership to help drive Customer Operations strategies. Act as a liaison between various internal organizations (Engineering, Professional Services, Product Management, etc.) for project-based continuity. Provide thought leadership vis-à-vis best practices to help scale and improve the organization. All other duties as assigned. Perform all job functions consistent with HealthEdge's policies and procedures, including those which govern handling PHI and PII. Requirements Qualification: BA/BS degree in related field, PMP certification is a plus 5+ years of experience managing large scale, enterprise-class, software delivery-based projects. Develop and manage the overall program/project plans and timeline, including key milestones and dependencies, and tracking progress against the plan. Partner with cross-functional teams, including engineering, operations, product management, and security, to develop and execute the migration strategy. Identify and manage project risks and issues, and drive resolution of roadblocks to keep the program on track. Ensure that project deliverables are of high quality, best practices and meet customer requirements. Communicate project status, risks, and issues to key stakeholders and executive leadership, including regular program updates and presentations. Solid understanding/experience of Project Management tools (Smartsheet is a plus) Experience managing projects using the Scrum Agile software development framework. Preference that you have a general understanding of healthcare payor workflows including claims processing, benefits configuration, member enrollment, correspondence, medical management, and provider contracting. Strong knowledge of industry business practices and value offerings. Demonstrated leadership skills

Senior Payroll Manager - APAC Experience: 14-15 years About the Role: HealthEdge is expanding its Global Payroll team! We are seeking a Sr. Payroll Manager - APAC to lead payroll operations across India and the Philippines. This role involves managing end-to-end payroll processes, audits, and system migrations (Workday, ADP, etc.), while collaborating with global HR, Finance, and business leaders. If you are detail-oriented, tech-savvy, and thrive in a dynamic, cross-functional environment, this is the role for you. Key Responsibilities: Lead APAC payroll team to ensure accurate, timely payroll, including base pay, stock compensation, payroll taxes, pension, statutory & supplemental benefits. Manage relationships with external payroll providers. Support payroll system migration and Workday/ADP integrations; ensure smooth data transfer and process continuity. Consolidate and verify employee data, maintain records, and assist internal/external audits. Ensure compliance with tax, PF, ESI, PT, and other statutory regulations. Partner with internal stakeholders to provide employees with an exceptional payroll experience. Prepare management reports and payroll statistics proactively. Mentor and coach APAC payroll team for growth and development. Identify process gaps, recommend automation, and support system enhancements. Anticipate payroll risks, troubleshoot proactively, and ensure business continuity. What We're Looking For: Strong knowledge of payroll in APAC, including India & Philippines. Expertise in end-to-end payroll processes and internal control concepts. Ability to assess business process changes and provide strategic input. Excellent communication and relationship-building skills with internal and external teams. Strong leadership, conflict resolution, and team management skills. Ability to work independently and across multiple time zones. Highly analytical, accurate, detail-oriented, and proactive. Comfortable managing ambiguity, risk, and change. Skills & Qualifications: 14-15 years of hands-on payroll experience. Experience with GreytHR, ADP, Mynd; Workday or other HR systems is a plus. Advanced Excel and Microsoft Office skills; ability to handle large datasets. Knowledge of international equity and mobility programs. Strong understanding of Indian payroll, statutory compliance, and benefits administration. Excellent written and verbal communication skills; fluency in English required. Quick learner, adaptable, and able to prioritize multiple deadlines. Why This Role Matters: You will manage payroll for 3500+ employees across multiple centers, ensuring accuracy, compliance, and readiness for the next phase of digital payroll transformation. Your work directly impacts employee satisfaction and organizational efficiency.