HealthEdge jobs - 36 jobs

Position Overview: This individual contributor role is a critical, hands-on role responsible for ensuring the effectiveness and success of our global compensation programs, with focus on contributing to the development of and implementing regional programs for North America, US and Mexico operations. This individual will drive the implementation and administration of regional compensation initiatives and projects, serve as a key escalation point for all compensation matters in the region, and be the global technical lead for compensation systems. This role requires a blend of deep analytical skills, technical system expertise, and the ability to manage complex projects. Our ideal candidate thrives in a fast-paced, dynamic environment and combines project management expertise with subject matter expertise, allowing s/he to oversee, and facilitate medium and large-scale, complex projects within the Compensation function. About Center of Excellence: Centers of Excellence (COE) are teams whose primary goal is to provide expertise in a specific field. COEs will usually provide support through training, research, and skilled leaders. In the case of HealthEdge, our Centers of Excellence incorporate the Human Resources, IT, Legal and Financial fields, all of which provide support to our Product divisions and allows the enterprise to move forward and achieve its goals. Your Impact:Program Leadership & Project Management * Program Ownership & Administration: Lead, drive, and manage the life cycle of the annual merit increase, bonus payout, and promotion processes, ensuring requirements, communications, training, budget roll-ups, salary planning, and other post-cycle activities are executed with excellence. * Own equity process from end-to-end including establishing an equity administration process and serve as primary escalation point for day-to-day issues. * Global Process Assurance: Partner with the India-based team to ensure effective Global Year-End (YE) processes, contributing to process design and system configuration * Project Management: * Lead medium-to-large-scale Compensation projects across teams, regionally or globally, focusing on continuous improvement in processes and tools for efficiency, effectiveness, and quality. * Lead the administration of incentive programs, including data management, reports, bonus templates and calculations, and employee communications. Compensation Technology & Data * Global Tool Management: Oversee the management, maintenance, and optimization of all compensation software tools used for market pricing and equity administration (e.g., Workday, Better Comp, Carta). * Compensation Analytics: Assist in the development of sophisticated compensation analytics and models to inform decision-making. Consultative Operations, Support & Strategy Alignment * Integration Support: Participate in merger discovery and integration efforts. Ownership of portions of Compensation integration workstream related to business changes, including supporting the harmonization of Job Architectures (JA). * Consultative Partnership: Work with the Director, Compensation and business leadership to address business needs with a balanced approach while considering the Compensation philosophy, market data, and business condition. * Day-to-day Compensation: Provide consultative support across HealthEdge in areas including day-to-day compensation evaluation, role leveling, market analysis/benchmarking, and communication. * Offer & Retention Guidance: Provide expert guidance and consultation on offers, retention strategies, and counter-offers for critical talent. * Executive Compensation: Support the VP & Director with executive compensation projects, as needed, ensuring high levels of confidentiality and accuracy. * Process Improvement: Collaborate with stakeholders/partners/team members to continually improve compensation processes and tools with focus on efficiency, effectiveness, and quality Training & Market Expertise * Market Trends: Identify emerging market trends and best practices (general and industry specific). * Training/Coaching: Coach the broader People team to ensure they are up-to-date on compensation trends and compensation subject matter knowledge. What You Bring: * 8+ years of progressive experience in Compensation, experience in a global or multi-regional role preferred. Experience in a high-growth technology or global organization is highly desirable. * Prior experience with merger integration is a plus. * Proven expertise in HRIS platforms, managing and administering compensation planning and equity administration software. Experience with Workday, UKG, Better Comp, Carta, compensation planning software, strongly preferred. Excellent MS Excel skills required. * Prior experience providing business requirements and implementing compensation planning software is strongly preferred. * Surveys: Familiar with Radford and Mercer Comptryx, as well as Radford job architecture, preferred * Global Acumen: Solid understanding of compensation principles and compliance requirements in North America (US/Mexico) and familiarity with general global compensation practices. * Education: Bachelor's degree in Human Resources, Business, or a related field. Certified Compensation Professional (CCP) designation is a plus. * Comfortable working in a fast paced environment, with ability to shift priorities and be comfortable working in ambiguous, evolving situations. * Strong organization and time management skills, as well as project management experience * Ability to hold a high degree of accuracy, confidentiality, and timelines for completion of projects * Ability to interact and communicate effectively with all levels of the organization including presenting information * Collaborative, client focused approach, ability to work with a team and cross functionally * Strong analytical skills * Self-motivated individual with ability to take initiative * General overall knowledge and experience within HR with demonstrated ability to apply technical solutions to solve business problems in an effective manner, preferred. HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility: While HealthEdge is located in Boston, MA you may live anywhere in the USType of Employment: Full-time, permanent Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: * The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. * Work across multiple time zones in a hybrid or remote work environment. * Long periods of time sitting and/or standing in front of a computer using video technology. * May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check. HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote The annual US base salary range for this position is $107,000 to $148,000. This salary range may cover multiple career levels at HealthEdge. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.

Join one of the nation's leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation's leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: Data: integrate data in a flexible, open & scalable platform to power healthcare's digital transformation Analytics: deliver analytic applications & services that generate insight on how to measurably improve Expertise: provide clinical, financial & operational experts who enable & accelerate improvement Engagement: attract, develop and retain world-class team members by being a best place to work Role: Client Advocate SpecialistProduct Team: CRStarLocation: US RemoteTravel: Provide first line of support for client questions and issues. Assist in issues pertaining to the use of the software. Engage with clients to better understand changing needs and priorities, in turn to help prioritize new features and services. Develop and maintain client relationships; proactively engage with clients in designated territory to understand their utilization, changing needs, broader circumstance around registry engagement with the cancer center administration with the goal of engaging with Registry Team leaders, Cancer Center leaders or Oncology Service Line leaders. Coordinate implementation efforts with new clients to include building the plan, training and set up Engage with regional state associations with the objective of establishing leadership credentials. Attend regional state and national conferences as needed. Maintain knowledge of state and national standards Assist and coordinate with the Manager of Education to provide ongoing education and training for existing clients. Assist the Director, Growth with new prospects in the designated region, which may include software demonstrations on line or on site Periodically, support continuing Product Management and enhancement efforts Periodically, support Software quality and testing efforts as needed. Become the Subject Matter Expert in one key area that will support the company's objectives. What you bring to this role: Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Excellent computer proficiency (MS Office - Word, Excel and PowerPoint) Good presentation skills At least 3 years Cancer Registry experience, preferably with CRStar. Active Certified ODS-C, certification required Information Security and Compliance Responsibilities: Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security. Adhere to and comply with the organizations Acceptable Use Policy. Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers. The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst. Studies show that candidates from underrepresented groups are less likely to apply for roles if they don't have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don't meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit. At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.

Join one of the nation's leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation's leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: Data: integrate data in a flexible, open & scalable platform to power healthcare's digital transformation Analytics: deliver analytic applications & services that generate insight on how to measurably improve Expertise: provide clinical, financial & operational experts who enable & accelerate improvement Engagement: attract, develop and retain world-class team members by being a best place to work Job Title: Clinical Abstraction Specialist Team: TEMS (Tech-Enabled Managed Services) Location: US Remote Travel: 0% **This position is currently not eligible for visa sponsorship** Job Summary The Clinical Abstraction Specialist is a skilled professional abstractor responsible for collecting, screening and analyzing data that profiles the appropriateness, utilization management, quality and outcome of patient care provided by the healthcare team. This individual must maintain professional confidentiality and is responsible for the understanding and knowledge of specific regulatory data requirements for the National Surgical Quality Improvement Program (NSQIP). Data abstraction and process improvement will occur concurrently and retrospectively to evaluate the quality of patient care. This individual will be responsible for utilizing clinical expertise to analyze and evaluate medical records and collaborate with physicians and coding staff as appropriate. This individual will possess excellent clinical judgment in the area of related care and outcomes management. What you'll own in this role: The following functions describe the essential duties of this role including but not limited to: Aligns all work and resource management with Health Catalyst's mission, cultural attributes, and operating principles. Obtain certification and maintain American College of Surgeons Certification. Works directly with customers to understand and help achieve goals and expectations. Interacts with the medical staff and other key stakeholders to: educate, obtain and/or provide pertinent information specific to what is required to meet metrics and to provide excellent patient care. May act as a subject matter expert (SME) to assist with escalations and educate external and internal stakeholders. Review, abstract, and evaluate clinical data on a case by case basis in a timely manner. Reviews, validate, and communicate data specific to outliers, failures, opportunities for improvement, and refers cases to appropriate parties for additional review if needed. Maintains knowledge of current regulatory guidelines, definitions of data variables and compliance with data outcomes. May monitor and appropriately query physicians or members of the multi-disciplinary team for documentation to support accuracy or clarity in the medical record. Able to review and abstract medical records within predefined standards as measured by internal and external audits. Provide back up support to other registries as business need arises. Additional duties as required. What you bring to this role: Exceptional organizational skills with attention to detail and ability to prioritize. Must work well independently and remotely. Must work well under constantly changing and stressful situations. Ability to understand and operationalize quality improvement philosophy, principles, and technology. Demonstrated ability in communication, creativity, flexibility, and problem-solving aligned with Health Catalyst operating principles and cultural attributes. Ability to establish partnerships with customers to accomplish the goals of the work. Knowledge of or ability to learn Microsoft Office products including but not limited to Outlook, Excel, Word, etc. Knowledge of or ability to learn how to navigate various databases including but not limited to Epic and ACS NSQIP/IQVIA platforms. Education, Certification/Licenses, & Relevant Experience: Clinical Data Abstraction experience for the National Surgical Quality Improvement Program (NSQIP) Registry is required. Current NSQIP SCR Certification. Current Registered Nurse (RN) license Minimum of three (3) to five (5) years' experience in a clinical setting to include deep clinical knowledge. Information Security and Compliance Responsibilities Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security. Adhere to and comply with the organizations Acceptable Use Policy. Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers. The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst. Studies show that candidates from underrepresented groups are less likely to apply for roles if they don't have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don't meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit. At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.

Join one of the nation's leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation's leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: Data: integrate data in a flexible, open & scalable platform to power healthcare's digital transformation Analytics: deliver analytic applications & services that generate insight on how to measurably improve Expertise: provide clinical, financial & operational experts who enable & accelerate improvement Engagement: attract, develop and retain world-class team members by being a best place to work Role: Client Strategy Manager Team: Upfront Products Location: US Remote Travel: none anticipated **This position is currently not eligible for visa sponsorship** Position Overview In this role, the Senior Client Strategy Manager owns the strategic partnership for a portfolio of complex enterprise clients with a clear focus on retention, satisfaction, and expansion. You will operate as a trusted advisor to executive client leaders, define measurable goals, maintain an enterprise strategic roadmap, and ensure Upfront work stays aligned to client priorities and outcomes. You track progress against goals, document results, and translate work into an executive-ready value narrative that supports renewals and growth. You will monitor and improve overall client health using qualitative and quantitative signals (e.g., KLAS, NPS, adoption trends), coordinate cross-functional teams to deliver against priorities, and proactively manage risks. This is a senior, high-ownership role requiring strong executive presence, comfort facilitating difficult conversations, and the ability to operate independently-escalating and aligning leadership when needed. What you'll own in this role Retention, satisfaction, and expansion outcomes: Drive a clear plan for renewal readiness, value realization, and growth; identify and pursue opportunities to expand impact and increase CARR. Executive partnership & stakeholder management: Lead executive-level QBRs/EBRs and strategic operating cadences-bringing insights, recommendations, progress to goals, risks, and decisions required. Build and maintain stakeholder relationships that deepen trust, reduce single-thread risk, and drive alignment at the VP/SVP/C-suite level. Measurable goals & success plans: Establish and track measurable client goals, define what success looks like, and maintain a documented plan that delivers outcomes within defined timelines. Client health management: Support renewals and expansion by measuring and improving client health through adoption, sentiment, delivery performance, and experience signals (e.g., KLAS/NPS). Proactively create and run action plans to address risks early. Cross-functional orchestration: Align Product, Delivery/Implementation, Support, Analytics, and Sales around client priorities; ensure commitments and issue resolutions are clear, owned, and delivered. Drive timely and well informed decisions and follow-through. Account planning & CRM excellence: Maintain robust account plans in the CRM (objectives, strategy, stakeholders, renewals, risks, and engagement history) to track progress, milestones, and results for visibility and executive reporting. Commercial fluency: Partner with Sales and Leadership on renewal and expansion motions; help shape the narrative and plan based on demonstrated outcomes and client priorities. Team leadership (without direct reports): Model best practices and mentor peers through structured planning, crisp communication, and strong customer judgment. What you bring to this role: 7+ years of experience in Client Success / Account Management / Client Strategy / Healthcare Consulting (B2B SaaS preferred), including 3+ years supporting enterprise customers with complex stakeholder environments. Demonstrated success improving retention and satisfaction while identifying and driving expansion opportunities (increasing CARR); comfort partnering on renewals and navigating commercial conversations. Proven ability to lead executive-facing communications (VP/SVP/C-suite), facilitate QBRs/EBRs, and drive alignment and decisions across diverse stakeholders. Strong cross-functional leadership skills-able to drive progress through influence, structure, and follow-through in ambiguous situations. Comfort managing escalations and ensuring support issues are resolved with high-quality communication and accountability. Excellent written and verbal communication, including executive-ready storytelling and strong meeting facilitation. Strong organizational discipline (documentation, CRM hygiene, operating cadence, and stakeholder management). Healthcare experience required, including familiarity with healthcare delivery operations and comfort collaborating with clinical, operational, and IT stakeholders. Healthcare technology (EHR systems and integrations e.g., Epic, Oracle Health/Cerner, MEDITECH ) and/or patient engagement experience preferred. Skill and Ability Requirements Retention & growth: Renewal readiness, retention outcomes, and contribution to expansion pipeline and increased CARR. Client health & experience: Improved client health trends and experience signals (including proactive risk reduction). Value realization: Measurable goals achieved, tracked, and communicated in QBRs and executive narratives. Operational excellence: Consistent cadence, clear documentation, strong follow-through, and cross-functional alignment. Support experience: Timely, accountable issue tracking and resolution with clear client communication. Information Security and Compliance Responsibilities: Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security. Adhere to and comply with the organizations Acceptable Use Policy. Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers. NOTE: This job description is not intended to be all-inclusive. Applicants may perform other related duties as negotiated to meet the ongoing needs of the organization. The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst. Studies show that candidates from underrepresented groups are less likely to apply for roles if they don't have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don't meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit. At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.

Join one of the nation's leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation's leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: Data: integrate data in a flexible, open & scalable platform to power healthcare's digital transformation Analytics: deliver analytic applications & services that generate insight on how to measurably improve Expertise: provide clinical, financial & operational experts who enable & accelerate improvement Engagement: attract, develop and retain world-class team members by being a best place to work Role: Hospital Price Transparency Analyst Team: Implementation Location: US remote Travel: none anticipated **This position is currently not eligible for visa sponsorship** Join our World-Class Team: The Hospital Price Transparency Analyst will work with the content team and the development team to maintain and optimize automated processes related to the Hospital Price Index™ tool, including but not limited to, analyzing hospital claims data, auditing the results for data integrity, and resolving identified data issues. The HPI Business Analyst will also be responsible for maintaining and optimizing the proprietary HPI rule engine to ensure optimal client experience and compliance with current industry regulations. Additionally, the HPI Business Analyst will work with the implementation team to ensure that service level agreements are met. What you'll own in the role: Maintains established proprietary HPI rule engine to ensure that product is compliant with current regulations and code sets. Audits HPI results after data parsing and works with the development team to resolve any identified data issues. Creates HPI reports in a client-friendly format following confirmation of data integrity. Evaluates the need for and participates in the development of future HPI product enhancements, including defining acceptance criteria and translating user-level requirements into a logical design that meets compliance requirements. Tests development work to assure accuracy of and consistency with product specifications. Answers product questions from project management, product implementation consultants, marketing, and sales teams in addition to client questions. Attends virtual meetings with clients to review files and ask / address questions relating to the client's specific dataset. Keeps abreast of evolving regulatory requirements and code changes; applies this information appropriately to ensure integrity of HPI product. Supports other departments by providing relevant input and industry expertise to optimize the client experience. What you bring to this role: Advanced awareness and understanding of government regulations and resources impacting hospital price transparency rules. Practical knowledge of healthcare provider business processes including, but not limited to the following: clinical coding, chargemaster management, charge capture, billing and charge reconciliation. Able to consistently interpret and apply official regulatory guidelines to real-world scenarios. Strong attention to detail. Able to work address objectives at times with little supervision. Strong customer service and communication skills, i.e., able to handle and resolve issues or objections diplomatically and respectfully. Able to write well-reasoned responses to client questions using official regulatory resources. Able to organize and present content in a clear and concise manner. Flexible and comfortable in a fast-paced working environment. Nice to Have Soft & Technical Skills Strong Microsoft Office skills. Active coding certification from the American Health Information Management Association (AHIMA) or the American Academy of Professional Coders (AAPC). Relevant Experience & Education High-school diploma (or GED equivalent). Minimum of 5 years inpatient/outpatient combined coding and/or billing experience in a healthcare environment. Information Security and Compliance Responsibilities (This section cannot be changed or modified) Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security. Adhere to and comply with the organizations Acceptable Use Policy. Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers. The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst. Studies show that candidates from underrepresented groups are less likely to apply for roles if they don't have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don't meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit. At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.

Join one of the nation's leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation's leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: Data: integrate data in a flexible, open & scalable platform to power healthcare's digital transformation Analytics: deliver analytic applications & services that generate insight on how to measurably improve Expertise: provide clinical, financial & operational experts who enable & accelerate improvement Engagement: attract, develop and retain world-class team members by being a best place to work Data Engineer, Senior - Vital CDM (Vitalware) Department: Product Development Reports To: Manager, Data Engineering Employment Type: Full-time Location: Remote, US Position Overview The Senior Data Engineer supports the Product Development department and is responsible for working with a team of web application and data engineers to implement database solutions for long term scalability, reliability and performance in a multi-platform, SaaS environment, leveraging both RDBMS and NoSQL Solutions. The position requires cross-team communication, attention to detail and the ability to develop innovative technologies and approaches for building high availability data persistent systems. The Senior Data Engineer takes direction from the Manager, Data Engineering. This position includes helping scale and refactor an existing public facing website database and related services, moving resources to Azure, creating and releasing new features for the product, and managing related backend data services. This is a small dynamic team and a great opportunity to shape the future of a meaningful product. You will be expected to help support and expand the current product while thinking about scale and the future with Azure PaaS. What you'll own in this role: Implement features in collaboration with Product Managers and developers within Agile / Scrum methodology. Build solutions that are automated, scalable, and sustainable while minimizing defects and technical debt. Evaluate and analyze the current system architecture. Create scalable solutions to improve uptime and responsiveness while providing direction for future state. Drive development effort End-to-End for on-time delivery of high-quality solutions that conform to requirements and comply with all applicable standards. Research, identify, analyze and correct any technical issues receiving claim transactions and/or provider data. Resolve complex data issues and perform quality data checks Receive and understand business requirements and create data mapping specifications Integrate client's data into our product suite Maintain and optimize several complex databases. Investigate and troubleshoot complicated database applications and stability issues. Ensure MSSQL databases are operational and provide valid and relevant data. Guide our efforts in all areas of database design, performance, and reliability. Participate in code reviews that include database changes and effectively communicate issues and risks. Integrate new products and software packages and ensure data produced is accurate. Optimize code for maximum scalability and maintainability. Incorporate unit testing and regression testing to ensure defect-free builds and releases. What you'll bring to this role: BS or MS in Computer Science or equivalent professional experience. 6+ years MSSQL Server and/or RDBMS experience with current technology required. 6+ years SQL optimization experience required (Index optimization strategies, Data normalization/de-normalization strategies, Plan analysis, Recompilation, Caching and buffering, Optimization tools including SQL Server Extended Events or similar, Statistics and their role). 3+ years of experience with high transaction OLTP environment with 4+ TB in size. A solid understanding of data structures (e.g., XML/SGML/DTD/JSON). A solid understanding of parsing and transforming JSON data in SQL Server. Experience writing complex and efficient SQL stored procedures. Deep SQL Server working knowledge including order of operations, transactions and concurrency, file tables and security, brokering technologies, transactional replication, indexing strategies and maintenance, backup and recovery models, multi-node clustering and high availability. Familiar with Git and branching strategies. Familiar with creating and/or consuming REST APIs using C#, NodeJS, Python, etc. Familiar with NoSQL (MongoDB and/or Elasticsearch). Azure knowledge highly desired. Demonstrable experience implementing enterprise-scale, high volume, high availability systems. Demonstrated ability to deliver major critical projects. Experience with Agile and Scrum team development environments Skill and Ability Requirements Must be well organized, accurate and detail oriented. Excellent written and verbal communication with technical and non-technical staff. Ability to work in complex code bases written by others. Strong organizational, presentation, interpersonal and consultative skills a must. Ability to manage multiple projects/tasks simultaneously. Good judgment and decision-making skills. Enthusiastic about sharing knowledge and experience. Maintains a positive and results-oriented attitude. NOTE: This job description is not intended to be all-inclusive. Applicants may perform other related duties as negotiated to meet the ongoing needs of the organization. The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst. Studies show that candidates from underrepresented groups are less likely to apply for roles if they don't have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don't meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit. At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.

Software International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US/Europe. We are currently looking for a Operations Security Specialist- Cloud Operations and Delivery for our client that specializes in SAP consulting on an international level. This role involves working with many of their clients in the US. Role(s) Required: Operations Security Specialist- Cloud Operations and Delivery Location: Remote Employment Type: Contract to start, then can move into permanent Duration: 12 months + and potential conversion to permanent after 1 year Required Start Date: ASAP Total Hours Approved Per Role: 40h/week Rate/Salary: $70 - $80/hr USD C2C End Client Location: Herndon, VA Other: MUST BE US CITIZEN due to required security clearance Our client a multinational SAP consulting firm is seeking a Operations Security Specialist- Cloud Operations and Delivery to work with a major client in the US on an initial contract basis. The role has strong potential to turn into a permanent role. Project Description: Description: *Must be US Citizen* *Possible convert to hire after 1 year* *Fully Remote* *Must be able to obtain Public Trust clearance* Job Title: Operations Security Specialist- Cloud Operations and Delivery Job Summary: The Security Specialist is responsible for ensuring the security and integrity of the organization's cloud infrastructure and services. This role involves implementing, monitoring, and managing security measures to protect data, systems, and networks from unauthorized access, vulnerabilities, and threats. The Security Specialist will work closely with cross-functional teams to integrate security best practices into the development and operational processes. This role will be primarily focused on interfacing with other security teams within the organization to ensure streamlined communication and effective processing of security deliverables. Key Responsibilities: · Security Management: o Develop and implement security policies, protocols, and procedures for cloud environments. o Monitor cloud infrastructure and applications for security breaches and respond promptly to incidents. o Conduct regular security assessments, vulnerability scans, and penetration testing. · Compliance and Risk Management: o Ensure compliance with industry standards, legal requirements, and organizational policies (e.g., GDPR, HIPAA, PCI-DSS). o Identify and assess security risks, developing strategies to mitigate them. o Prepare and maintain documentation related to security practices and compliance efforts. · Collaboration and Communication: o Work closely with IT, DevOps, and Development teams to ensure security is integrated into all stages of the software development lifecycle. o Provide security training and awareness programs for employees. o Liaise with external partners and vendors to assess the security posture of third-party services and products. · Incident Response: o Develop and maintain an incident response plan to manage security incidents effectively. o Investigate and document security breaches, providing detailed reports and recommendations for prevention. o Participate in disaster recovery planning and testing. · Continuous Improvement: o Stay current with emerging security trends, threats, and technologies. o Propose improvements to security architecture, tools, and processes. o Evaluate and implement security solutions that enhance the organization's security posture. Qualifications: · Education and Experience: o Bachelor's degree in Computer Science, Information Security, or a related field. o Minimum of 3-5 years of experience in cloud security, cybersecurity, or a related role. · Technical Skills: o Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud. o Experience with security tools and technologies (e.g., firewalls, IDS/IPS, SIEM). o Knowledge of scripting and automation tools for security tasks. o Familiarity with regulatory frameworks and compliance standards. · Certifications: o Relevant security certifications such as CISSP, CISM, CEH, or AWS Certified Security Specialty are preferred. · Soft Skills: o Excellent problem-solving skills and attention to detail. o Strong communication and interpersonal skills. o Ability to work independently and as part of a team in a fast-paced environment. Preferred Experience: Hands-on experience with cloud operations processes and implementations Strong understanding of cloud infrastructure management, including provisioning, scaling, and maintaining cloud services. Experience working with cloud service providers such as AWS, Azure, or Google Cloud to deploy and optimize cloud-based applications. Familiarity with best practices in cloud automation, cost management, and operational monitoring. · Experience in cloud security governance and compliance management Proven ability to develop, implement, and enforce cloud security policies, ensuring alignment with industry standards and regulatory frameworks such as NIST, CIS, ISO 27001, GDPR, HIPAA, or FedRAMP. Experience conducting security audits, risk assessments, and compliance reviews to ensure cloud environments meet organizational and legal security requirements. Ability to work with stakeholders across security, compliance, and operations teams to drive governance initiatives and maintain security posture.

Job DescriptionBenefits: 401(k) Health insurance Flexible schedule Clarity Mental Health is looking for a Licensed Therapist to deliver high-quality care to individuals via telehealth. We take care of all the new client marketing and administrative heavy-lifting, allowing providers to focus on what they do best; helping clients get better. We are expanding our network of licensed providers in Colorado. Providers are 1099 contractors, have no minimum caseloads and complete schedule autonomy. Compensation Details LPC: $60 per hourly session (53-minutes) Guaranteed payment every two weeks via direct deposit Minimum Qualifications Must be licensed as a Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC) Must be licensed in Colorado Must be able to provide telehealth Work Remotely Yes CO, US This is a remote position.

Senior Payroll Manager - APAC Experience: 14-15 years About the Role: HealthEdge is expanding its Global Payroll team! We are seeking a Sr. Payroll Manager - APAC to lead payroll operations across India and the Philippines. This role involves managing end-to-end payroll processes, audits, and system migrations (Workday, ADP, etc.), while collaborating with global HR, Finance, and business leaders. If you are detail-oriented, tech-savvy, and thrive in a dynamic, cross-functional environment, this is the role for you. Key Responsibilities: Lead APAC payroll team to ensure accurate, timely payroll, including base pay, stock compensation, payroll taxes, pension, statutory & supplemental benefits. Manage relationships with external payroll providers. Support payroll system migration and Workday/ADP integrations; ensure smooth data transfer and process continuity. Consolidate and verify employee data, maintain records, and assist internal/external audits. Ensure compliance with tax, PF, ESI, PT, and other statutory regulations. Partner with internal stakeholders to provide employees with an exceptional payroll experience. Prepare management reports and payroll statistics proactively. Mentor and coach APAC payroll team for growth and development. Identify process gaps, recommend automation, and support system enhancements. Anticipate payroll risks, troubleshoot proactively, and ensure business continuity. What We're Looking For: Strong knowledge of payroll in APAC, including India & Philippines. Expertise in end-to-end payroll processes and internal control concepts. Ability to assess business process changes and provide strategic input. Excellent communication and relationship-building skills with internal and external teams. Strong leadership, conflict resolution, and team management skills. Ability to work independently and across multiple time zones. Highly analytical, accurate, detail-oriented, and proactive. Comfortable managing ambiguity, risk, and change. Skills & Qualifications: 14-15 years of hands-on payroll experience. Experience with GreytHR, ADP, Mynd; Workday or other HR systems is a plus. Advanced Excel and Microsoft Office skills; ability to handle large datasets. Knowledge of international equity and mobility programs. Strong understanding of Indian payroll, statutory compliance, and benefits administration. Excellent written and verbal communication skills; fluency in English required. Quick learner, adaptable, and able to prioritize multiple deadlines. Why This Role Matters: You will manage payroll for 3500+ employees across multiple centers, ensuring accuracy, compliance, and readiness for the next phase of digital payroll transformation. Your work directly impacts employee satisfaction and organizational efficiency.

Reporting to the Manager of Business Services Consulting, the Business Consultant will play a pivotal role in driving the successful implementation and optimization of healthcare claims software solutions for our clients. This role requires a deep understanding of healthcare claims processes, strong project organization skills, and relationship management skills. The ideal candidate will have a proven track record of delivering mid-to-complex software projects, accurately forecasting and scheduling business deliverables to meet project timelines. The Business Consultant engages in high-level client-facing consulting and is responsible for the delivery of business tasks associated with the implementation and support of the HealthRules products. This includes supporting the Value Stream Lead in client discovery sessions and design workshops to tailor solutions to customer needs. This role assists the value stream lead in triaging implementation issues, evaluating process quality and defining standards, forecasting and scheduling the business deliverables, and testing requirements. The Business Consultant will partner with Value Stream Lead to complete tasks assigned to support the implementation. About Global Professional Services: Our Global Professional Services team supports customer-funded service delivery initiatives separate from standard SaaS license support activities. Examples include customer implementations, business expansion, and optimization initiatives. Your Impact: Project Support for Consultants: Support the end-to-end healthcare claims software implementation projects, within assigned Value Stream, ensuring alignment with client objectives and timelines. Collaborate with other team members within the assigned value stream. Client Engagement: Engaging with clients, to build strong relationships and ensuring client satisfaction within the assigned responsibilities. Solution Design: Collaborate with clients to understand their needs and support the design of tailored software solutions that meet their business requirements within the assigned Value Stream. This involves configuration of HealthRules Payor and related solutions. Risk Management: Identify potential project risks and develop mitigation strategies to ensure project success. Proactively monitor risks throughout the project to ensure successful outcomes. Quality Assurance: Ensure that all deliverables meet the highest standards of quality and compliance with industry regulations. Continuous Improvement: Stay current with healthcare industry trends and best practices, continuously seeking opportunities to improve our implementation processes. About Global Professional Services: Our Global Professional Services team supports customer-funded service delivery initiatives separate from standard SaaS license support activities. Examples include customer implementations, business expansion, and optimization initiatives. Your Impact: Customer consultation Support the assessment of the client's current business requirements, based on the value streams, Plan Management, Provider Management, Member Management, Claims Management, Customer Service, and User Security. Coordinate and lead activities with customers, third-party vendors, and HealthEdge internal stakeholders as directed in the assigned Value Stream Consult on optimization and troubleshooting HealthRules Payer functionality Aid clients with capturing defects, performing initial triage, tracking and re-testing remediation Be prescriptive in consultation of recommendations in requirements and solutions, while always maintaining a customer-centric mentality Knowledge and thought leader in Consulting Services Subject Matter Expert in (1) Value Stream Participates in process optimization efforts within the Consulting Services organization and in assigned Value Streams. Familiarize and adhere to the role-specific documentation and training materials in support of Value Stream initiatives Perform all job functions consistent with HealthEdge policies and procedures, including those which govern the handling of PHI and PII Familiarize and adhere to playbooks Execution of Business tasks Responsible for identifying functional gaps within HealthRules Payer Suite. Support the customer in creation of requirement documents needed when they are requesting an enhancement or new feature Business Project Management Digital Planner, timelines and estimates for Business tasks within the implementation statement of work for the assigned Value Stream Maintain delivery timeline and quality attributes using approved processing tools Oversees Business backlog, including issues and requirements, within assigned Value Stream Leads completion of the Business transition to support artifacts for their assigned Value Stream Other duties as assigned What You Bring: Bachelor's degree in related field 5 years of experience in a customer-facing, business consulting/product implementation/business analysis role. 5 years prior health plan industry (HMO, PPO, POS, MAPD, Medicare, Medicaid, Dental etc.) experience 5 years prior Business Consulting/Analyst experience 5 years prior ITS/BlueCard experience a plus Experience with Health Plan Claims and Benefits administration Software Excellent written and verbal communications skills Ability to remain calm in challenging situations Ability to work in a fast-paced environment Ability to communicate change within a project hands-on experience using HealthRules Payer Suite Prior experience with Health Plan core system implementation Ability to work under pressure, react and manage change Manage Conflict and facilitate resolution to client issues Dealing with ambiguity while guiding customers HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. Geographic Responsibility: While HealthEdge is located in Boston, MA you may live anywhere in the US Type of Employment: Full-time, permanent Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work across multiple time zones in a hybrid or remote work environment. Long periods of time sitting and/or standing in front of a computer using video technology. May require travel dependent on company needs. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check. HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote ** The annual US base salary range for this position is $91,000 to $125,000. This salary range may cover multiple career levels at HealthEdge. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.

Tech Lead Fullstack Software Engineer (Java & React) Why HealthEdge? The U.S. healthcare industry is a massive and essential sector, valued at $4.4 trillion. It offers around 1.8 million job openings in the healthcare tech industry annually. This reflects the industry's vast opportunities and the growing need for technological advancements. Specifically, the U.S. health insurance industry, where HealthEdge operates, is valued at $1.1 trillion. This sector is known for its stability and sustainability, often remaining resilient during economic downturns and other challenging events. Impact and Scale: HealthEdge serves over 81 million lives by ensuring their health insurance claims are processed quickly and accurately. With more than 130 customers and over 100 third-party integrations, HealthEdge tackles unique problems at an extraordinary scale daily. We support 48 out of 50 states in the U.S. Innovative Transformation: Founded in 2005, HealthEdge is transitioning from a monolithic application architecture to a modern microservices-based architecture. This involves building new services using microservices and migrating legacy services to modern architecture, one step at a time. Unique Challenges and Opportunities: Working at HealthEdge offers a unique opportunity to gain unmatched experience. Migrating such a large-scale product with hundreds of customers and processing millions of transactions daily presents challenges that are rare in the industry. At HealthEdge, you'll be part of an exciting journey to revolutionize the health insurance industry through innovative technology solutions. We hope you're as excited as we are to take on this challenge and make a significant impact in the healthcare sector. Your Role HealthEdge is looking for a Senior Fullstack Software Engineer who is passionate about solving real-world business problems to join our team. As a Senior member of the team, you will be working on developing solutions that help our customers integrate with our product suite. You will be working as a problem solver with plenty of unique assignments within the department. You will be a key member involved with design discussions, coding on both the backend and frontend, and working heavily with the database and J2EE/integration technologies. Your impact: Work as part of an agile team to implement new features according to the requirements while adhering to the best coding development standards. Conduct detailed designs and lead design whiteboarding and creation of solution architecture. Lead in work-breakdown of tasks. Lead peer reviews of design and code. Coordinate release management and bug triaging. Lead technical discussions with HealthEdge customers to find the best possible solutions. Conduct bug fixing, implement configuration migration processes, and other UAT readiness technical tasks. Perform data loads for UAT readiness and during UAT as requested by the UAT plan. Support resolution of UAT identified issues and their triage. Contribute to authoring the Implementation Operational Information and companion spreadsheet for feeds. Perform configuration migration processes and other PROD readiness technical tasks. Perform data loads for PROD readiness. Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII. Backend Requirements: Minimum of 9 years of development experience in Java/J2EE technologies. Hands-on experience with XML, Web Services (SOAP, WSDL, etc.), JMS, Spring and SQL. Experience in complex data analysis, data migrations, and system integration of software products into complex IT environments. Experience in writing/understanding quality database queries or stored procedures that are reliable, scalable, and reusable. Development experience on the Linux operating system and WebLogic Application Server. Experience working with integration middleware or enterprise system bus (ESB) technologies such as iWay, Spring, or Apache Camel and OSGI containers like Apache Karaf. Experience with Design Patterns and Enterprise Integration Patterns, including file transfers, messaging, routing, transforming, enriching, etc. Experience with source control software (Bitbucket), unit testing (JUnit), and build automation/CI (Jenkins). Frontend Requirements: Proficiency in React.js and its core principles. Knowledge of React Hooks, Props, Redux, and Reducer framework. Experience with use Query and use Mutation APIs. Familiarity with Context API. Strong understanding of TypeScript. Knowledge of Kendo UI is a plus. Other Details: BS/BA in CS or related field. Excellent analysis, consulting, and communication skills. Previous experience in customer-facing roles on professional services engagements. Experience in the health insurance industry (Payors) preferred. Experience with agile development methodology such as SCRUM or Kanban. Travel for this position is typically less than 10%.

Job Title: Associate TSS Engineer We are seeking an Associate Technical Services Engineer who will provide frontline product and technical support to customers, troubleshooting issues, identifying solutions, and ensuring timely resolution within SLA guidelines. This role requires strong problem-solving skills, effective communication, and collaboration with cross-functional teams to deliver exceptional customer experiences and drive continuous improvement. The ideal candidate will demonstrate a proactive learning mindset and thrive in a fast-paced environment where priorities can shift rapidly based on customer needs. SUPERVISORY RESPONSIBILITIES Associate Production Support is not a supervisory role. Our Products: HealthEdge delivers an entire healthcare ecosystem, providing customers with one set of healthcare solutions to manage all their complex needs and prepare for the future. Deployed individually or in combination, these healthcare solutions deliver what health plans need to succeed in an ever-changing market while ushering in the future of healthcare. Key Responsibilities * Provide first-line product and technical support by diagnosing customer issues, researching solutions, and resolving tickets within established SLA guidelines * Troubleshoot technical problems through systematic analysis and collaborate cross-functionally to identify root causes and implement effective solutions * Triage and prioritize customer issues, delivering timely workarounds and guiding users on best practices and preventive measures * Escalate complex issues appropriately while maintaining clear communication with customers throughout the resolution process * Contribute to knowledge base documentation and develop reusable scripts to improve team efficiency and customer self-service capabilities * Maintain flexible availability to support customer needs across time zones, including occasional early morning or evening shifts (India time) for US team collaboration * INDIA specific: Expected to work during US (EDT) business hours to ensure alignment with client operations and support needs KNOWLEDGE AND RESPONSIBILITIES Fully applies basic principles, theories, and concepts to job assignments. Work, still closely managed, involves limited problem solving, following standardized practices and procedures. Typically interfaces with Engineers, Customer Success Managers, Account Managers, Senior QA members and leaders in work group. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE * Bachelor's degree in IT, Computer Science, Engineering, or a related field. * 1-3 years of experience providing software support to end users * Preferably, experience in the health insurance industry * 1+ years of experience as a Business Analyst a plus. Business & Analytical Skills * Strong aptitude for critical thinking, analytical reasoning, and problem-solving. * Ability to document standard operating procedures and manage ticket lifecycles using tools like Salesforce and Jira. * Experience engaging with customers and managing competing priorities effectively. * Ability to work on multiple initiatives at once and be able to adapt to shifting priorities * Ability to work independently and collaboratively with multidisciplinary teams * Ability to prioritize and execute tasks in a high-pressure environment Technical Proficiency: We're looking for associates with technical curiosity and strong learning aptitude. While prior experience is a plus, we value the ability to quickly absorb new concepts and grow into these technical areas: * Excellent computer skills, proficiency with Jira and Microsoft Office (Excel, Word, PowerPoint) * Microsoft based applications and troubleshooting * SQL query development and debugging * Relational databases and version control * Data formats and log analysis Soft Skills: * Exceptional customer service orientation * Excellent communication and interpersonal skills. * Ability to prioritize issues, manage schedules, and work collaboratively in a fast-paced environment. * A proactive, driven mindset with a strong desire to understand both business and technical problems. LOCATION/TRAVEL * This position is based out of our office located in Hyderabad, India.

The Sr Manager, Compensation will manage the regional Comp team and lead the team in end-to-end Compensation support for India and Philippines and will drive the implementation and administration of regional compensation program projects. This role is the regional lead and will be a key escalation point for all compensation matters India/PHP region. The ability to thrive in a fast-paced, dynamic environment and combine project management expertise with technical subject matter expertise and strong analytical skills is strongly preferred. This role will encompass navigating, overseeing, and facilitating projects, and establishing new processes and programs, while navigating ambiguity. Primary Duties and Responsibilities: Program Leadership & Project Management * Program Ownership & Administration: In partnership with the global lead, oversee and manage the life cycle of the regional merit increase and bonus payout processes ensuring requirements, communications, training, salary planning, and other post-cycle activities are executed with excellence. * Project Management: * Lead and manage regional projects across cross functional teams, focusing on continuous improvement in processes and tools for efficiency, effectiveness, and quality. * In partnership with the global lead, oversee the administration of annual programs, including data management, reports, bonus templates and calculations, and related employee communications. Consultative Operations, Support & Strategy Alignment * Continue building our regional Compensation COE and expanding services across the region * Assist in identifying and developing compensation analytics and models to inform decision-making. * Integration Support: Lead India and PHP merger discovery and integration efforts and lead portions of Comp workstream related to business changes, including supporting the harmonization of Job Architectures (JA). * Consultative Partnership: Work with the Director, Compensation and business leadership to address business needs with a balanced approach using the Compensation philosophy, market data, and business conditions to present creative solutions. * Day-to-day Compensation: Serve as escalation point; responsible for ensuring consultative support across HealthEdge in areas including day-to-day compensation evaluation, role leveling, market analysis/benchmarking, and communication. * Offer & Retention Guidance: Provide expert guidance and consultation on offers, retention strategies, and counter-offers for critical talent. * Process Improvement: Collaborate with stakeholders/partners/team members to continually improve compensation processes and tools with focus on efficiency, effectiveness, and quality Training & Market Expertise * Market Trends: Identify emerging market trends and best practices and apply to HealthEdge practices and programs. * Training/Coaching: Coach the People team to ensure they are up-to-date on compensation trends and compensation subject matter knowledge. Qualifications * Experience: 10+ years of progressive experience in Compensation, including managing a remote team. * Experience in a global or multi-regional role preferred. Experience in a high-growth technology or global organization is highly desirable. * Prior experience with merger integration preferred. * Technical Experience: Proven expertise in HRIS platforms, managing and administering compensation planning. Experience with Workday, UKG, Better Comp, and compensation planning software, strongly preferred. Excellent MS Excel skills required. * Surveys: Familiar with Radford and Mercer Comptryx, as well as Radford job architecture, preferred * Global Acumen: Solid understanding of compensation principle, practices, and compliance requirements in India required, Philippines would be a plus. * Education: Bachelor's degree in Human Resources, Business Administration, or a related field. Desired Skills: * Comfortable working in a fast-paced environment, with ability to shift priorities and be comfortable working in ambiguous, evolving situations. * Strong organizational skills, project management experience, time management skills, excellent attention to detail, ability to maintain confidential information and ability to work well in a team environment * Ability to interact and communicate effectively with all levels of the organization including presenting information * Collaborative, client focused approach, ability to work with a team and cross functionally * Strong analytical skills * Self-motivated individual with demonstrated ability to take initiative * Ability to hold a high degree of accuracy, confidentiality, and timelines for completion of projects * General overall knowledge and experience within HR with demonstrated ability to apply technical solutions to solve business problems in an effective manner, preferred. Job Requirements Geographic Responsibility: India/Philippines; ability to work hours overlapping with US team members Type of Employment: Full-Time Travel%: 0 - 5% FLSA Classification (USA Only): Exempt Internal Relationships: People & Culture, Finance, Operations, IT etc. External Relationships: Third party vendors Work Environment: Remote position Budget/Revenue Responsibility: None

ServiceTrade is seeking a Senior Manager of Product Design & User Experience Research (UXR) to lead and scale our end-to-end product design and research capabilities. This leader will be accountable for design strategy, UX research excellence, and the delivery of intuitive, high-impact experiences across our platform serving commercial service contractors and their customers. In addition, this role will help spearhead the evolution of design in an AI-powered product organization-championing invisible design, exceptional attention to user experience, and rapid AI-driven prototyping. This leader will shape how ServiceTrade designs products in a world where intelligence is embedded, workflows are adaptive, and value is delivered through clarity, trust, and ease rather than surface-level features. The Senior Manager will partner closely with Product Management, Engineering, Customer Success, and Marketing to translate customer needs and business strategy into elegant, usable, and differentiated product experiences. This role combines hands-on leadership with organizational design, coaching, and operational rigor to ensure design and research are embedded throughout the product development lifecycle-including fast-paced experimentation and AI-enabled discovery. Key Responsibilities and Activities: Design & Research Leadership Define and own the vision, principles, and standards for Product Design and UXR across ServiceTrade, including principles for AI-native and invisible design. Lead a team of product designers and UX researchers, setting clear expectations, goals, and development plans. Ensure consistent, high-quality interaction design, visual design, information architecture, and usability across the product portfolio. Champion customer-centered design practices, ensuring research insights meaningfully inform product strategy and roadmap decisions-especially as AI-driven capabilities are introduced and scaled. Establish how design contributes to trust, explainability, and confidence in AI-powered workflows. User Experience Research (UXR) Establish and scale a rigorous UXR practice, including qualitative and quantitative research methodologies. Partner with Product and Data teams to define research priorities aligned to business outcomes and AI-driven use cases. Oversee user discovery, usability testing, journey mapping, and concept validation across the product lifecycle, including rapid validation of AI concepts and prototypes. Translate research findings into clear, actionable insights that guide both traditional product decisions and AI-assisted experiences. Product Partnership & Execution Serve as a strategic partner to Product Management and Engineering to drive discovery, prioritization, and delivery. Embed design and research into agile product teams, ensuring early and continuous customer feedback. Lead fast, iterative prototyping-including low- and high-fidelity prototypes-to explore AI-enabled workflows and test assumptions quickly. Balance user needs, technical constraints, and business objectives to deliver impactful solutions where intelligence feels natural, supportive, and unobtrusive. Provide executive-ready narratives and artifacts (journey maps, prototypes, research readouts) to support decision-making in an increasingly AI-driven roadmap. Design Systems & Operations Own and evolve the ServiceTrade design system, ensuring scalability, accessibility, and brand consistency across both traditional and AI-powered experiences. Define processes, tooling, and metrics to improve design efficiency, quality, and impact in a rapid experimentation environment. Establish best practices for accessibility, inclusive design, and usability standards-particularly as automation and AI are introduced into core workflows. Partner with Product Operations (if applicable) to improve intake, prioritization, and capacity planning for design and research work. People Development & Culture Recruit, onboard, and retain top-tier design and research talent with strengths in systems thinking, experimentation, and AI-adjacent design. Foster a culture of collaboration, experimentation, and continuous improvement. Coach managers and senior ICs to grow their leadership, craft excellence, and business acumen in a modern AI product organization. Advocate for design and research as strategic capabilities-and as critical drivers of clarity, trust, and usability in AI-powered products. Knowledge and Skills: Required 6+ years of experience in product design, UX, or user research Experience designing AI Inquisitive, entrepreneurial and adaptive Proven experience leading product design and/or UXR teams in a B2B SaaS environment. Strong portfolio demonstrating customer-centered problem solving, system-level thinking, and business impact. Deep understanding of modern product development practices (discovery, agile, dual-track). Exceptional communication skills, with the ability to influence executives and cross-functional partners. Preferred Experience scaling design and research practices in a growth-stage SaaS company. Familiarity with complex, workflow-driven products (e.g., field service, construction tech, ERP, or operations platforms). Experience designing or prototyping AI-powered or data-driven product experiences. Experience building and maintaining design systems at scale. Working knowledge of accessibility standards (WCAG) and inclusive design principles. A few things you want to know: What does ServiceTrade do? Founded in 2012, ServiceTrade is the software platform for commercial mechanical and fire contractors. More than 1,300 contractors use ServiceTrade to increase profit and deliver more work during a persistent skilled labor shortage by improving service and project operations, helping technicians be more productive and do their best work, selling more service and inspection agreements, and growing customer loyalty. Over 10% of the commercial or industrial buildings in the United States are serviced by contractors using ServiceTrade to manage 13 million equipment assets and invoice more than $7.5 billion of service-related commerce. Ok, so why should I care about that? Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It's why we get excited about serving a market that you might never have thought about before. What kind of working environment do you have? We've transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our About Us page. What kind of benefits do you offer? Medical with Cigna (2 options) Dental and Vision with Unum Company-paid Life insurance, STD and LTD Voluntary benefits including Supplemental Life Insurance, HSA, FSA and Dependant Care, Critical Illness, Accident and Pet Insurance 401(k) with up to 3% employer match and NO vesting period Flexible PTO policy 10 company holidays Parental Leave Community Impact Program (Volunteer) Employee Reimbursement Program #LI-Remote EEO Statement: ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered. (AL, AR, AZ, CA, CO, CT, DE, FL, GA, IL, IN, KY, MD, MI, MN, MO, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA) Please Be Aware of Recruiting Scams To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name ********************, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.

The Technical Services Engineer provides advanced technical support for the GuidingCare platform, ensuring high-quality service delivery to clients. GuidingCare is a complete care management platform for patient-centered care, offering health plans and provider organizations easy-to-use, next-generation data integration and workflow management tools.This role involves troubleshooting, issue resolution, and collaboration with cross-functional teams to maintain and improve system performance. Key Responsibilities Translate customer requirements into technical solutions and architecture. Collaborate with product, engineering, and database teams to resolve technical issues. Provide Tier II/III support for complex enterprise systems. Lead technical aspects of projects, including troubleshooting and risk management. Improve support processes, tools, and infrastructure for efficiency and customer satisfaction. Conduct root cause analysis and implement strategies for recurring issues. Mentor team members and document technical processes. Coordinate with global teams to resolve priority issues. Qualifications Education: BS in Computer Science, IT, Engineering (Master's preferred). Experience: 5+ years in technical services or related roles. Technical Skills: ASP.Net, MVC, C#.Net, HTML, JQuery, Web Services, Web APIs, SQL Server (2008/2012). Proven ability to deliver under deadlines and achieve high customer satisfaction. Strong problem-solving, analytical, and communication skills. Ability to manage change and work in fast-paced environments. Understanding of HIPAA regulations preferred. The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check. HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. #LI-Remote ** The annual US base salary range for this position is $80,000 to $110,000. This salary range may cover multiple career levels at HealthEdge. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.

Engineering Director (Source) Job Summary: We are seeking a highly experienced and technical Engineering Director to lead our engineering teams and manage multiple teams within the Source engineering organization in India. This individual will be responsible for establishing a high-tech engineering culture, attracting and hiring top talent, providing full support to a business value stream, and developing team members. The ideal candidate will have extensive experience in building distributed cloud systems with high availability and scale and will be accountable for the entire product delivery. Key Responsibilities: * Leadership and Management: * Lead and manage engineering teams, fostering a culture of accountability and high performance. * Establish and maintain a high-tech engineering culture, promoting innovation and continuous improvement. * Attract, hire, and retain top engineering talent, reducing attrition and developing team members. * Provide technical leadership and mentorship to engineering teams, ensuring alignment with company goals and objectives. * Lead and support cross-functional teams within a specific value stream by fostering close partnerships with business stakeholders. Champion the alignment of technical and domain-specific solutions with strategic objectives, ensuring timely delivery and a steadfast commitment to quality. Serve as a key liaison, driving collaboration, accountability, and continuous improvement across the organization. * Provide strategic leadership and mentorship by guiding team members in both technical and domain areas. Leverage coaching opportunities to foster professional growth, enhance individual capabilities, and elevate the overall skillset and performance of the team. * Product Delivery: * Oversee the entire product development lifecycle, from concept to delivery, ensuring high-quality and timely releases. * Collaborate with cross-functional teams, including product management, to align objectives, priorities, and trade-offs. * Drive the execution and delivery of features by coordinating with multiple teams and stakeholders. * Drive high-quality, on-time product delivery by leveraging industry best practices and AI-driven solutions to meet client needs. * Operate with a metrics-focused mindset to transparently report progress, identify trends, and uncover opportunities for continuous improvement and innovation. * Technical Expertise: * Provide technical guidance and direction for the development of distributed cloud systems with high availability and scale. * Stay updated with the latest technological advancements and introduce new technologies to improve products and drive innovation. * Ensure the scalability, reliability, and performance of applications, systems, and integrations. * Actively contribute to the internal Architecture Review Board by evaluating proposed solutions and offering expert recommendations that promote scalability, long-term maintainability, and architectural integrity of the Source platform. * Champion the integration of AI throughout the Software Development Lifecycle, advocating for its strategic adoption to accelerate delivery and elevate product quality. * Operational Excellence: * Develop and implement metrics to measure performance, efficiency, and scalability of products and services. * Drive performance optimization initiatives using data analytics and key performance indicators (KPIs). * Establish and maintain a comprehensive quality management system, ensuring the highest levels of quality in deliverables. Qualifications: * Bachelor's or Master's degree in computer science, Engineering, or a related field. * 15+ years of experience in software engineering, including 5+ years in leadership roles, with a strong track record of delivering enterprise-scale solutions and driving high-performing teams. * Strong technical background with expertise in .Net, C#, Java, databases, AWS/Azure cloud, SaaS, Angular and/or React, and design and architectural patterns. * Experience in managing and leading globally distributed engineering teams in a highly agile/scrum environment. * Excellent leadership, communication, and interpersonal skills. * Proven ability to attract, hire, and retain top engineering talent. * Strong problem-solving skills and the ability to make critical decisions that contribute to the success of the product. Preferred Qualifications: * Experience in Healthcare Technology and highly regulated industries. * Experience in building and managing distributed cloud systems with high availability and scale. * Demonstrated experience or certification in prompt engineering, particularly in the context of AI-assisted development.

Software Engineer Full stack We are seeking an adept Full Stack Software Engineer with a strong background in Java, ReactJS and Spring Boot development. The ideal candidate will possess 2-4 years of hands-on experience in architecting and building robust applications using Java and Spring Boot frameworks. Strong communication skills and the ability to collaborate effectively with cross-functional teams are essential. If you are passionate about leveraging technology to transform Digital Health Management, possess the requisite skills and experience, and align with our values of customer-centricity, innovation, and ownership, please contact our talent acquisition team with your resume. Responsibilities: * Develop and maintain customer-centric software using Java, Spring Boot and ReactJS. * Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions. * Translate business and technical requirements into clean, efficient code. * Optimize components for performance and scalability. * Participate in code reviews, prototyping, and proof-of-concept development. * Contribute to the full software development lifecycle including design, development, testing, and deployment. * Follow best practices in coding, testing, and documentation. * Ensure software meets operational and security standards. * Communicate effectively with team members and stakeholders. * Hands on experience in taking full ownership of software development lifecycle including planning, design, architecture, development, test & deployment. Requirements: * Bachelor's or Master's degree in computer science, Engineering, or a related field. * Minimum of 2 years of professional experience in Java development with expertise in core Java, JDK, data structures, and multithreading. * Strong experience with Spring and Spring Boot frameworks. * Minimum of 2 years of professional experience in Frontend development with expertise in ReactJS. * Strong understanding of software design principles, architecture, and best practices * Familiarity with server technologies, including Tomcat and WebLogic. * Proficiency in working with relational databases such as Oracle and PostgreSQL * Good to have experience with messaging queues, particularly JMS MQ or Artemis MQ. * Hands-on experience with Kubernetes and containerization technologies in building scalable, resilient, and distributed environments. * Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and collaboration skills

Product Manager We are seeking a forward-thinking Product Manager to shape and advance the strategy, development, and evolution of our healthcare claims administration platform. In this role, you will manage the product lifecycle from concept through release, driving initiatives that address complex business challenges and deliver measurable value to customers. You will partner across the organization to define requirements, prioritize features, and ensure solutions are aligned with market trends, regulatory needs, and our long-term product vision.The ideal candidate blends healthcare industry expertise with strong product management skills, bringing a data-informed, customer-centric approach to decision-making. Experience leveraging AI-enabled tools to accelerate requirements definition, backlog management, and analysis is a plus. ESSENTIAL DUTIES AND RESPONSIBILITIES: Product Strategy & Roadmap Execution * Contribute to the product roadmap in partnership with senior product leadership, ensuring alignment with market needs, business priorities, and strategic objectives * Identify and evaluate opportunities to enhance product competitiveness through emerging technologies, regulatory changes, or evolving customer needs * Collaborate with engineering, design, and quality assurance teams to deliver features that meet scope, quality, and timeline commitments * Develop clear, value-driven epics, user stories, and acceptance criteria informed by market insights and stakeholder input * Actively participate in Agile ceremonies and ensure delivery plans remain on track and adaptable to shifting priorities Market Insight & Requirements Leadership * Gather and synthesize insights from customers, market research, and internal teams to inform product decision * Translate complex business requirements into actionable development items, leveraging AI-enabled tools for efficiency and consistency * Prioritize backlog items based on business impact, market urgency, and customer value * Partner with compliance teams to ensure product features meet healthcare regulations and security standards Cross-Functional Influence & Collaboration * Serve as a bridge between technical and non-technical teams, ensuring shared understanding of product goals and constraints * Work closely with UX/UI to advocate for user-centered design and optimal user experiences * Partner with customer success, support, and marketing to enable effective go-to-market strategies, adoption, and customer education * Engage with leadership to provide visibility into progress, risks, and product performance metrics Product Performance & Continuous Improvement * Analyze product usage data, KPIs, and customer feedback to identify enhancements and drive continuous optimization * Support impact analysis for proposed changes and contribute to release planning to ensure seamless delivery * Maintain awareness of industry shifts, competitive offerings, and payer/provider needs to inform future iterations and long-term vision MINIMUM REQUIRED QUALIFICATIONS * Bachelor's degree in Business, Healthcare Administration, Computer Science, or a related field5+ years of experience in product management, business analysis, or Agile product delivery * Familiarity with healthcare or healthtech domains, ideally in payer systems or claims processing * Experience working with cross-functional teams in a SaaS or software development environment * Experience with Agile tools (e.g., Jira, Confluence) for backlog and requirements management * Familiarity with AI-powered tools for requirements generation or analysis (preferred, not required) * Understanding of Agile software development methodologies (Scrum or Kanban) * Basic understanding of APIs, system integrations, and technical product documentation * Working knowledge of healthcare claims workflows, medical billing, and reimbursement models * Familiarity with healthcare regulatory frameworks (HIPAA, HITECH) and data standards (HL7, X12, FHIR) * Strong communication and interpersonal skills * Detail-oriented with excellent organization and documentation abilities * Comfortable working in a fast-paced environment with shifting priorities * Ability to work independently and as part of a collaborative team Preferred Qualifications * Certified Scrum Product Owner (CSPO), Pragmatic Institute, or equivalent certification * Experience supporting AI-driven or data-intensive product initiatives * Exposure to healthcare cloud solutions or interoperability platforms * Knowledge of payer systems, provider workflows, or value-based care initiatives

Overview Project ManagerHealthEdge The Project Manager is responsible for ensuring the successful project management and delivery of the customer environment upgrades and internal initiatives for the all Healthedge products. In this role, you will be working across cross teams and departments, build strong partnership and relationships and will ensure a track record of on-time delivery with excellent customer satisfaction. Using standard project management methodologies, the Project Manager is a hands-on leader who will manage all aspects of the delivery. This person will manage a team of infrastructure, customer success and customer support resources in a matrixed environment. About HealthEdge: HealthEdge's mission is to revolutionize healthcare through transaction automation and enablement of real-time business and clinical engagement among healthcare payers, providers, and patients. Our passionate, collaborative, and results-oriented team works remotely from coast to coast within the US as well as in various locations across India, with employees who specialize in healthcare payer business and technology. Responsibilities: Partner with team and department leaders for the delivery of project-based activities. Provide estimates and project charter documentation in support of on-going and new department initiatives Maintain direct control over project planning. Must be able to set up measures to build the proper foundation that will be a stepping-stone to project success. Develop and manage the overall program/project plans and timeline, including key milestones and dependencies, and tracking progress against the plan. Partner with cross-functional teams, including engineering, operations, product management, and security, to develop and execute the migration strategy. Identify and manage project risks and issues, and drive resolution of roadblocks to keep the program on track. Ensure that project deliverables are of high quality, best practices and meet customer requirements. Communicate project status, risks, and issues to key stakeholders and executive leadership, including regular program updates and presentations. Demonstrate excellence and proven experience in developing project plans and managing project stakeholders, project teams, risks, schedules and budgets. Participate and contribute thought leadership to help drive Customer Operations strategies. Act as a liaison between various internal organizations (Engineering, Professional Services, Product Management, etc.) for project-based continuity. Provide thought leadership vis-à-vis best practices to help scale and improve the organization. All other duties as assigned. Perform all job functions consistent with HealthEdge's policies and procedures, including those which govern handling PHI and PII. Requirements Qualification: BA/BS degree in related field, PMP certification is a plus 5+ years of experience managing large scale, enterprise-class, software delivery-based projects. Develop and manage the overall program/project plans and timeline, including key milestones and dependencies, and tracking progress against the plan. Partner with cross-functional teams, including engineering, operations, product management, and security, to develop and execute the migration strategy. Identify and manage project risks and issues, and drive resolution of roadblocks to keep the program on track. Ensure that project deliverables are of high quality, best practices and meet customer requirements. Communicate project status, risks, and issues to key stakeholders and executive leadership, including regular program updates and presentations. Solid understanding/experience of Project Management tools (Smartsheet is a plus) Experience managing projects using the Scrum Agile software development framework. Preference that you have a general understanding of healthcare payor workflows including claims processing, benefits configuration, member enrollment, correspondence, medical management, and provider contracting. Strong knowledge of industry business practices and value offerings. Demonstrated leadership skills