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HealthEquity jobs

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  • VP Consumer Marketing

    Healthequity 4.3company rating

    Remote Healthequity Job

    Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. How you can make a difference Reporting to the SVP & Chief Marketing Officer, the VP, Consumer Marketing will transform HealthEquity's consumer engagement capabilities and vision. This role involves: Leading a unified consumer strategy using advanced data capabilities. Implementing behavioral-based engagement tactics to drive enrollment into services. Increasing utilization and improving member satisfaction through targeted strategies. The ideal candidate has successfully led a digital consumer transformation within enrollment and lifecycle marketing, resulting in a measurable improvement in member satisfaction. Leading a team of 15-25 marketers, including campaign strategists, engagement consultants, learning delivery professionals, and professional engagement services. This team will collaborate closely with leaders in technology, product, security, and data to drive consumer outreach across the enterprise. What you'll be doing Enrollment and Lifecycle Marketing Leading the development of strategic marketing initiatives to drive greater adoption and utilization of HealthEquity services. Creating acquisition strategies and campaigns that deliver strong results while maintaining an attractive cost of acquisition. Designing innovative, behavior-based marketing programs across earned, paid, and owned channels to support member engagement and drive desired behaviors. Developing and executing creative, programmatic marketing campaigns to nurture and grow relationships with both prospective and existing members. Optimizing marketing strategies to enhance member lifetime value across diverse products, including HSA, FSA, Commuter, and COBRA offerings. External Client and Partner Value Creation Providing marketing thought leadership within a complex partner ecosystem, fostering strong relationships with key partners to deliver collaborative and co-branded initiatives. Developing strategies with partners to increase adoption and improve the utilization of HealthEquity services. Analyzing employer plan performance and creating tailored marketing solutions to drive engagement and results. Representing HealthEquity at key client meetings, industry events, and conferences, acting as a brand ambassador and thought leader. Strategic Leadership in Consumer Engagement Championing consumer-focused marketing strategies that prioritize innovation, creativity, and measurable outcomes. Establishing frameworks for outreach strategies, including messaging alignment, channel effectiveness, and frequency. Driving the roadmap for consumer-centric initiatives, ensuring alignment with organizational goals, and delivering exceptional engagement experiences. Collaborating with cross-functional teams to harmonize marketing efforts with product, technology, and service strategies. Consumer Engagement Product Management Determining the appropriate framework for consumer outreach, including frequency, channel management, and messaging hierarchy, while leveraging CRM platforms and marketing automation tools. Developing processes for roadmap items related to consumer engagement, including martech integration, data-driven personalization, and predictive analytics to enhance engagement strategies. Providing input on technical requirements for systems such as Data Cloud, CDP, and Data Bricks to ensure robust data capabilities and alignment with marketing objectives. Implementing engagement guidelines through collaboration with technology partners while ensuring seamless integration across various digital channels. Driving the development and application of reporting and attribution methodologies to refine marketing efforts, supported by tools for data visualization and performance tracking. Team and Organizational Leadership Providing inspirational leadership to the marketing team, fostering a positive, collaborative, and inclusive environment that aligns with HealthEquity's values. Regularly reporting progress, strategic insights, and resourcing needs to senior leadership and the Board of Directors. Establishing a clear vision and strategic direction for the marketing department, ensuring alignment with enterprise priorities and cascading goals across the organization. Hiring, mentoring, and managing a high-performing team, promoting professional growth, and achieving exceptional results through collaboration and creativity. What you will need to be successful 15+ years consumer engagement leadership experience in a product or marketing capacity, perferrably at least 5 years in a marketing leadership role. Proven track record of developing and executing successful marketing campaigns. Strong strategic thinking and analytical skills. Excellent communication and interpersonal skills. Ability to lead and inspire a team. Experience with digital marketing, social media, and other modern marketing channels. Bachelor's degree in Marketing, Business, or a related field; MBA preferred. 10+ years' experience running a communications platform, including marketing technology (martech) and data roadmaps preferably using advanced modeling and/or AI capabilities. Strong understanding of enrollment, customer lifecycle marketing, CRM and consumer segmentation, with particular emphasis on data-driven, behavioral-based journeys. Experience developing multichannel personal journey campaigns, content marketing programs and other programmatic efforts to drive engagement and behavioral change. Comfort establishing KPIs, managing to performance targets and sourcing and extracting insights from data. Up to 30% travel to attend training, conferences, internal meetings or client events may be required. #LI-Remote This is a remote position. Salary Range $175500.00 To $232500.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off
    $175.5k-232.5k yearly 32d ago
  • GenAI Data Scientist for Fraud and Security

    Healthequity 4.3company rating

    Remote Healthequity Job

    Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. How you can make a difference Join our team as a GenAI Data Scientist and become the architect of our next-generation detection, prevention, and automation strategies and models for enhanced fraud detection and cybersecurity capabilities. This is a game-changing role driving innovation with GenAI, building AI agents that proactively identify and mitigate fraud before it impacts our organization. Innovate with GenAI by leading the development of advanced tools that summarize complex case dossiers and recommend next steps, while continuously refining models for high precision in detecting cybercriminals. You'll build and deploy cutting-edge AI agents using platforms like Azure and Langchain, creating intelligent systems that can autonomously detect anomalous activities. This position offers a unique opportunity to collaborate and lead cross-functional efforts with internal investigations and law enforcement on synchronized fraud-ring takedown operations, constantly evolving detection patterns through threat intelligence. What you'll be doing Innovate with GenAI: Lead the development of retrieval-augmented GenAI tools to answer complex queries, auto-summarize case dossiers, and recommend next steps in fraud or security investigations. Continuously refine prompts, vector stores, and retrieval strategies to achieve high precision in detection for cybercriminals and fraudster related activities. Build AI Agents: Design, build, and deploy AI agents that enhance fraud and security operations. Utilize tools like Copilot on Azure and Langchain to create intelligent systems that can detect anomalous activities in a fully autonomous or semi-supervised fashion. Collaborate and Lead: Partner with cross-functional teams, including Internal Investigations and law enforcement, to coordinate fraud-ring takedown operations. Ingest threat intelligence, and post-takedown activities to retrain models and evolve detection patterns. Drive Innovation: Prototype advanced techniques such as graph neural networks and anomaly detection to predict emerging fraud tactics. GenAI Assistant Development: Lead the development of retrieval-augmented LLM tools to answer analyst queries, auto-summarize case dossiers, and recommend next investigative steps. Continuously refine prompts, vector stores, and retrieval strategies for high precision in a fraud context. AI Agent Deployment: Build and deploy AI agents for fraud detection and security using Azure and OpenAI frameworks. Implement Model Context Protocol (MCP) and Agent-to-Agent Protocol for seamless communication between AI agents. Data-Driven Insights: Utilize large datasets to inform fraud detection models and generate actionable insights. Focus on building AI agents without the need for deep expertise in image-based AI models. Cross-Functional Collaboration: Partner with Internal Investigations, FBI, and other law enforcement agencies on evidence gathering and synchronized fraud-ring takedown operations. What you will need to be successful Technical Expertise: Proficiency in Python, SQL, and experience with Azure and OpenAI frameworks. Knowledge of Model Context Protocol (MCP) and Agent-to-Agent Protocol. Innovative Mindset: Strong understanding of building and deploying AI agents, with a focus on fraud detection and security applications. Collaboration Skills: Ability to work effectively with cross-functional teams and external partners to achieve common goals. Problem-Solving Skills: Excellent problem-solving skills and attention to detail, with the ability to translate complex analytical results into clear, actionable insights.
    $73k-96k yearly est. 1d ago
  • Senior Adversary Emulation Operator (Red Team)

    Centene 4.5company rating

    Remote or Ephrata, WA Job

    You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Are you passionate about cybersecurity and eager to lead innovative red team operations? Join our dynamic team and take charge of planning and executing red team engagements. In this 100% remote role, you'll collaborate with talented professionals to test and enhance our security processes, procedures, and controls, ensuring our enterprise is protected against advanced threats. Your expertise will be crucial in identifying vulnerabilities and developing cutting-edge solutions to safeguard our systems. Plan, coordinate, and execute red team exercises to identify vulnerabilities, control gaps, and potential attack vectors in Centene information systems, both on-premises and in cloud environments. Develop and refine supporting processes for all red team activities, including standard operating procedures and playbooks. Research and experiment with new tools and methodologies to improve the Red Team's capabilities. Utilize security tools and C2 frameworks effectively. Ability to lead / plan / operate all phases of a red team engagement. Demonstrate a strong understanding of exploitation of Microsoft platforms used in the enterprise environment such as Windows Server, Windows 10/11, Active Directory, Certificate Services, and Azure. Participate in quarterly purple team exercises, sharing insights and knowledge to improve overall security posture. Work cooperatively and professionally with co-workers, customers, and management on a daily basis, either remotely or in person. Provide mentorship for Red Team Operators I and II. Performs other duties as assigned. Complies with all policies and standards. Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and Requires 4 - 6 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills: 3+ years hands-on technical red team, pen test, or purple team experience. Hands-on experience with using, modifying, and customizing penetration testing and red teaming software frameworks (Cobalt Strike, Brute Ratel, Mythic, etc.) to meet operational requirements. Experience in professionally delivering technical and executive-level red team reports and briefings. Ability to independently research new vulnerabilities in software products. Familiarity with fundamentals of software exploitation on modern operating systems and cloud environments. AWS training and experience are desired. Soft Skills: Intermediate - Seeks to acquire knowledge in area of specialty Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions Intermediate - Ability to work independently Intermediate - Demonstrated analytical skills Intermediate - Demonstrated project management skills Intermediate - Demonstrates a high level of accuracy, even under pressure Intermediate - Demonstrates excellent judgment and decision making skills License/Certification: Certifications are desired, but not required: Global Information Assurance Certification (GIAC) Offensive Security Certified Professional (OSCP) Offensive Security Experienced Penetration (OSEP) ZeroPointSecurity (CRTO) Other relevant cybersecurity certifications Pay Range: $85,300.00 - $158,100.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
    $85.3k-158.1k yearly 2d ago
  • Medicare Sales Compliance Specialist

    Centene 4.5company rating

    Remote or Saint Louis, MO Job

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Applicants for this job have the flexibility to work remote from home anywhere in the Continental United States Position Purpose: Supports the Medicare Sales Compliance team in the management of regulatory requirements associated with the Medicare sales compliance and third-party marketing materials. Consults on sales compliance topics, audits of Medicare sales activities and participates in the oversight, analysis, review, and approval of all third-party beneficiary-facing Medicare materials. Performs comprehensive, complex regulatory analyses, including the review, summarization and dissemination of key regulatory updates and changes. Performs routine audits of various sales activities, including sales events, third-party websites, and telephonic recordings. Provides regulatory support and advice to business owners as new regulations emerge. Partners with business areas to help ensure processes and policies are implemented to comply with CMS regulatory and contractual requirements. Analyzes audit data for trends, outliers, and spikes. Transforms data into presentations and recommendations for improved compliance Reviews all third-party marketing materials. Develops and hosts training sessions for business partners. Monitors and reports on the status of assigned projects, anticipating and identifying issues that could inhibit achieving the project goals and objectives, and implementing corrective actions and mitigation strategies. Provides project leadership, including the review of documents, summarizing results and implementing recommendations. Coordinates the filing of regulatory forms, reports, marketing materials, etc. May also assist other departments in understanding and complying with regulatory requirements and data entry of submission and preparation of regulatory forms, reports, and data. Tracks all sales issues referred to the Medicare Compliance Department up to and including resolution. Performs special projects as assigned. Education/Experience: Bachelor's degree in Health Administration, related field, or equivalent experience required. 3+ years of experience in Managed Care/Health Insurance/Public Health/Health Care Administration/ Medicare Part D or related field required. Some experience in State or Federal managed care compliance required. Pay Range: $55,100.00 - $99,000.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
    $55.1k-99k yearly 3d ago
  • Utilization Review Clinician - Behavioral Health

    Centene Corporation 4.5company rating

    Remote or Tallahassee, FL Job

    You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Performs a clinical review and assesses care related to mental health and substance abuse. Monitors and determines if level of care and services related to mental health and substance abuse are medically appropriate. Evaluates member's treatment for mental health and substance abuse before, during, and after services to ensure level of care and services are medically appropriate Performs prior authorization reviews related to mental health and substance abuse to determine medical appropriateness in accordance with regulatory guidelines and criteria Performs concurrent review of behavioral health (BH) inpatient to determine overall health of member, treatment needs, and discharge planning Analyzes BH member data to improve quality and appropriate utilization of services Provides education to providers members and their families regrading BH utilization process Interacts with BH healthcare providers as appropriate to discuss level of care and/or services Engages with medical directors and leadership to improve the quality and efficiency of care Formulates and presents cases in staffing and integrated rounds Performs other duties as assigned Complies with all policies and standards This is a remote position. Candidates must be licensed and located in Florida. Ideal candidates will have an LCSW, LMFT or LMHC licensure. Education/Experience: Requires Graduate of an Accredited School Nursing or Bachelor's degree and 2 - 4 years of related experience. License to practice independently, and/or have obtained the state required licensure as outlined by the applicable state required. Master's degree for behavioral health clinicians required. Clinical knowledge and ability to review and/or assess treatment plans related to mental health and substance abuse preferred. Knowledge of mental health and substance abuse utilization review process preferred. Experience working with providers and healthcare teams to review care services related to mental health and substance abuse preferred. License/Certification: LCSW- License Clinical Social Worker required or LMHC-Licensed Mental Health Counselor required or LPC-Licensed Professional Counselor required or Licensed Marital and Family Therapist (LMFT) required or Licensed Mental Health Professional (LMHP) required or RN - Registered Nurse - State Licensure and/or Compact State Licensure required Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
    $55k-71k yearly est. 9d ago
  • Associate General Counsel, Procurement - Remote

    Unitedhealth Group 4.6company rating

    Remote or Minneapolis, MN Job

    UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together. As part of a corporate legal team, this attorney will be expected to independently drive sophisticated projects to completion while operating within a team-oriented, results-driven practice group which works collaboratively with its clients on complex legal matters. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Provide transactional and strategic legal support for UnitedHealth Group's Enterprise Procurement team in a wide range of categories, including international services, human resources, clinical, healthcare / regulatory, advertising, marketing, transactional intellectual property and business process outsourcing Negotiate and draft complex and sophisticated agreements, including master services agreement, business process outsourcing agreements, pilot agreements, equipment purchase and lease agreements, software license agreements, software as a service / cloud computing agreements, data licenses and other similar complex commercial agreements Interpret vendor agreements and advise business leaders and other stakeholders on associated rights, risks, remedies and obligations Provide intellectual property and information technology diligence support and deal document negotiation for mergers & acquisitions transactions Create and maintain template agreements and related negotiation support tools, such as playbooks and checklists Develop and deliver training and support on current legal issues and developments Manage and resolve pre-litigation disputes with vendors You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Juris Doctorate degree 5+ years of sophisticated commercial / transactional legal experience 5+ years of relevant experience including: negotiation and drafting of sophisticated vendor / supplier contracts, clinical procurement, pilot / proof of concept agreements, business process outsourcing agreements, information technology / licensing negotiations, advertising, marketing, human resources, and other commercial ad hoc agreements as the need arises Current admission to a U.S. state bar, and admission to the Minnesota bar within one year of accepting offer of employment if located in Minnesota Preferred Qualification: Major law firm experience Experience managing and prioritizing multiple projects in a fast-paced environment while driving same to successful resolution in a timely and effective manner Experience meeting client needs and building trust and confidence across broad client base including senior executives Experience advocating / problem-solving in real time while negotiating with sophisticated Vendors / opposing counsel as necessary to obtain desired outcomes and meet regulatory requirements Experience working independently yet collaboratively in a team setting with other attorneys, subject matter experts and business partners of all levels Experience working in a matrixed environment Experience working in the healthcare or other highly regulated industry Proficiency with Word, PowerPoint, Excel, and other standard tools Minnesota location *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $132,200 to $226,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #J-18808-Ljbffr
    $132.2k-226.6k yearly 5d ago
  • Registered Nurse (RN) - Manager - $33+ per hour

    Tenet Massachusetts 4.5company rating

    Washington, DC Job

    Tenet Massachusetts is seeking a Registered Nurse (RN) Manager for a nursing job in Cherry Valley, Massachusetts. Job Description & Requirements * Specialty: Manager * Discipline: RN * Duration: Ongoing * 36 hours per week * Shift: 12 hours * Employment Type: Staff Saint Vincent Hospital offers a whole new experience in health care. By combining our advanced, state-of-the-art facility with our commitment to providing the best quality of life to the many members of our Worcester community. Saint Vincent Hospital excels at offering the best care in a friendly atmosphere. From our advanced heart and vascular services, to our comprehensive orthopedics and rehabilitation programs, our robust surgical facility including our Da Vinci robotic surgery and Cyberknife technology, to our comfortable and compassionate women & infants programs - you don't have to travel far for high-quality health care: We're right here, in the heart of Worcester. Onboarding Process: Please be advised that candidates must successfully complete a background check and pre-employment health screening which includes a drug screen. Summary Supervises and coordinates activities of nursing personnel in one or more patient care units. Verifies that patients' needs are met and evaluates unit nursing care and performance. Participates in planning work of assigned units and coordinates activities with other patient care units and related departments. Responsibilities Plans and organizes training for unit staff members and participates in guidance and educational programs. Qualifications: Education Required: Academic degree in nursing. Preferred: Bachelor's or master's degree. Certifications Required: Currently licensed, certified, or registered to practice profession as required by law, regulation in state of practice or policy; CPR. Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. #LI-LO1 Tenet Mass Job ID #**********-9. Posted job title: RN Supervisor Bed Management PT Nights About Tenet Massachusetts Facilities: Saint Vincent Hospital - Worcester, MA MetroWest Medical Center - Framingham, MA Leonard Morse Hospital - Natick, MA (part of MWMC) MA - SVH Tenet's Saint Vincent Hospital has been providing high-quality health care to Worcester and the surrounding communities for more than 125 years. At Saint Vincent Hospital, we believe you should have access to the treatments you need without having to travel far from home. We are proud to have been the first hospital in central Massachusetts to offer robotically assisted surgical procedures and minimally invasive, computer-assisted joint replacements. Among the distinctions that we have received include our designations as a Blue Distinction Center for Cardiac Services, Bariatric Surgery, and both Knee and Hip Replacement. We continue to be leaders in state-of-the-art treatments like our CyberKnife Radiosurgery, and our Cardiac Rehabilitation Program which offers a unique, specialized approach to overcoming heart health challenges. Healthgrades awarded Saint Vincent Hospital #1 in Cardiology in the state and one of America's 100 Best Hospitals for Coronary Intervention in 2023 and 2024, which puts Saint Vincent Hospital in the top 5% of hospitals nationwide for coronary intervention. At Saint Vincent Hospital, you can grow your career skills through a wide range of specialties, and help support the overall health of our community. MA - MWMC Tenet's MetroWest Medical Center has been serving the community since we opened as the first public medical facility in Framingham in 1893. MetroWest Medical Center is comprised of Framingham Union Hospital and Leonard Morse Hospital, a unique behavioral health specialty center located in Natick dedicated to the mental health of our community. At Framingham Union Hospital, you'll find comprehensive health care services for your entire family including 24-hour emergency care, advanced cardiac care, high-tech cancer treatments, and advanced maternity care including our Special Care Level IIB nursery and high risky pregnancy care. MetroWest Medical Center was recognized by the Joint Commission with a Gold Seal of Approval, a symbol of quality that reflects our commitment to meeting performance standards and providing safe and effective patient care. Our skilled cardiac team has been recognized as one of Healthgrades' America's 100 best hospitals for Coronary Intervention and ranked among the top 5% in the nation for coronary interventional procedures in 2023. At MetroWest Medical Center, you can grow your career skills and be a vital member of our team dedicated to improving the health of our community. Benefits * Medical benefits * Dental benefits * 401k retirement plan
    $101k-120k yearly est. 1d ago
  • Care Manager Transition of Care - Discharge

    Centene 4.5company rating

    Remote or Ephrata, WA Job

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Remote position - Requires Washington State Residency. RN strongly preferred. Position Purpose: Performs care management duties to assess, plan and coordinate aspects of medical and supporting services across the continuum of care for post-discharge members, promoting quality and cost effective care. Completes medication review for pre-admission and post-discharge reconciliation. Works with the care management and coordination teams to identify transition support services. Evaluates the needs of the member by completing post discharge assessments for members transitioning from healthcare facilities Evaluates medication and performs reconciliation between pre-admit and post-discharge medications Develops a care/service plan and collaborates with discharge planners, providers, specialists, and interdisciplinary teams to support member transition and discharge needs Assesses member current health status, resource needs, services, and treatment plans and provides appropriate interventions Facilitates the transition into active care management based on member needs Provides or facilitates education and resource materials to members, authorized caregivers, and providers to promote wellness activities to improve member overall quality of care Facilitates services between Primary Care Physician (PCP), specialists, medical providers, and non-medical resources as necessary to meet the medical and socio economic needs of members May perform telephonic, digital, home and/or other site outreach to assess member needs and collaborate with resources Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and third-party payer regulations Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner Other duties or responsibilities as assigned by people leader to meet business needs Performs other duties as assigned Complies with all policies and standards Remote position - Requires Washington State Residency. RN strongly preferred. Education/Experience: Requires a Master's degree in Behavioral Health or Social Work or a Degree from an Accredited School of Nursing and 2 - 4 years of related experience. License/Certification: LISW, LCSW, LMSW, LMFT, LMHC, LPC, or RN required Pay Range: $55,100.00 - $99,000.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
    $55.1k-99k yearly 2d ago
  • Member Service Call Center Representative

    Randolph-Brooks Federal Credit Union 4.0company rating

    Remote or San Antonio, TX Job

    Job Description and Requirements Randolph-Brooks Federal Credit Union is seeking candidates for full time employment opportunities with our Member Service Call Center team starting at $20.00/hour! Bilingual in Spanish and English? Candidates can earn an additional $2.00 differential upon the successful completion of the RBFCU Bilingual Spanish/English certification. The Member Service Call Center Representative will have the ability to work from home after a period of training and performance evaluations (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. Applicants who work from home must reside within the State of Texas and have the capability of performing all of the work from their home in Texas. To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided). Must be able to provide a workspace at home that is safe, suitable for work, and within a distraction free environment. As a Member Service Call Center Representative, you will provide exceptional service to members, non-members, branches and internal departments through multiple communication channels. Process a variety of transactions and inquires in accordance with policies, procedures, regulatory laws with supervision. Identify member needs and conduct all duties in a manner intended to enhance the brand and contribute to the growth of the Credit Union by recommending appropriate products/services and/or solutions to enhance member experience. Essential Functions and Responsibilities: Responsible for creating an exceptional member experience and non-members through all contact center channels. Ability to communicate, multitask and operate contact center phone, email, and chat systems in a fast pace, high volume environment. Use cognitive judgment to identify, analyze and address all inquiries while maintaining current working knowledge of RBFCU policies and procedures and regulatory laws. Apply fraud detection techniques, submit debit card fraud claims and transaction disputes to maintain and safeguard member and credit union interests and sensitive information. Assist and fulfill general member transactions and inquiries on behalf of various departments. Including, but not limited to, account research, balance inquiries, deposit account transactions, opening/updating accounts, provide online banking support, consumer loan inquiries and submitting applications, and mortgage inquiries. Discuss and recommend products and services to meet the needs of the member and the mission of RBFCU. Educate and promote the use of self-service options available through RBFCU.org and RBFCU Mobile App. Identify concerns, feedback, and record complaint entries to improve and enhance member experiences and the brand of RBFCU. Works with department supervisors and displays accountability with real time decision making that directly impacts member interactions and accounts. Strive to meet or exceed department goals and objectives through key performance indicators and core values. Dedication to developing strong relationships with co-workers, management, and other departments. Perform duties proficiently with utilizing the following software: DNA-Prod, DSI Avaya Marquee, Loans PQ, Workday, Calabrio, WireExchange, Onbase, Call Monitoring Software, Twilio, Twilio Cloud Alerts, Check Free. All other duties as assigned (note: essential functions, responsibilities, and programs may change, or new ones may be assigned at any time with or without notice). Requirements: High School Diploma or GED 6 months of work experience in a Call Center or Financial Institution OR Customer Service Must be able to work a flexible Monday-Saturday schedule (Hours of operation: Monday - Friday 8:00 a.m. - 6:00 p.m. and Saturday 8:30 a.m. - 4:00 p.m.) Must have good organizational, communication, interpersonal and sales skills, along with the ability to multi task and manage time effectively with a close attention to detail. Attendance and promptness is pertinent Ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form Ability to handle problems involving several concrete variables in standardized situations Skills: Must be proficient in using PC, Microsoft applications software, Internet Explorer, and other office equipment To ensure expectation of service is upheld, must have good organizational, communication, interpersonal and sales skills Capable of demonstrating the ability to multi-task, manage time effectively, be detail oriented, accept ownership, and adapt to needs of department Self-initiate and apply logic to problem solve with few concrete variables Attendance and promptness is pertinent Preferred: Bilingual (English/Spanish) All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
    $20 hourly 6d ago
  • Registered Nurse (RN) - Med Surg - $34-44 per hour

    Tenet-Az Region 4.5company rating

    Washington, DC Job

    Tenet-AZ Region is seeking a Registered Nurse (RN) Med Surg for a nursing job in Nogales, Arizona. Job Description & Requirements * Specialty: Med Surg * Discipline: RN * Duration: Ongoing * 36 hours per week * Shift: 12 hours * Employment Type: Staff Up to $1,250 Bonus Based on Eligibility Welcome to Carondelet Health Network, where making a real difference in people's lives is at the heart of everything we do. Beyond just medical treatments, we believe in the power of genuine connections and heartfelt compassion. It's what sets us apart and makes us truly special. When you join our team, you're not just stepping into a job - you're becoming part of a community that uplifts and supports each other every day. We know that healthcare requires a unique blend of talent and dedication, and we are fully committed to providing an environment that enriches and rewards your journey. Picture yourself among the brightest healthcare professionals, all united by a common purpose: caring for our community with unwavering commitment. At Carondelet, you won't just find colleagues; you'll find awe-inspiring teammates who share your passion for making a meaningful impact. If you're ready to go above and beyond, to embrace the energy and camaraderie that Carondelet Health System offers, then join us on this incredible adventure. Together, we'll create a healthier, happier world - one patient at a time. Let your career find its purpose here at Carondelet. Patient Care Tech Med Surg Part Time Rotating Position Summary The Patient Care Technician (PCT) provides specific nursing care under the direction of a Registered Nurse (RN) or Licensed Practical Nurse (LPN). The PCT is required to provide an excellent patient experience consistent with Relationship-Based Care. Prepare hospital room for new admission. Anticipate patient needs. Respond to patient requests in a timely and appropriate manner. Perform patient rounding according to unit-specific guidelines. Provide care that is intentional and patient-focused. Ensure that environment is orderly and comfortable. Approach patients and families with compassion and offer emotional support. Demonstrate courtesy, respect, and professionalism. Recognize and respect cultural and spiritual differences and demonstrate culturally competent care. Works in a secure department with access to areas where medications are stored. THE PATIENT CARE TECH MED SURG PART TIME ROTATING CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE. EDUCATION Required: High School Diploma or General Education Diploma (G.E.D.). Has completed PCT training, CNA training or equivalent training program. Preferred: Current CNA Licensure. LICENSURE/CERTIFICATION/REGISTRATION Required: CPR Certification Skills Required: Must possess effective written and verbal communication skills. WORK EXPERIENCE Preferred: Knowledge of hospital environment desired. Previous hospital and/or health care related experience preferred. Other Required: Must be at least 18 years old. Must be able to work variable shifts, holidays and/or weekends. Must be able to perform required duties, including lifting and transferring, using proper body mechanics. #LI-CL1 Tenet AZ Job ID #**********-0. Posted job title: PCT Med Surg PT Rotating
    $109k-130k yearly est. 3d ago
  • Inpatient Care Management Medical Director - Remote

    Unitedhealth Group 4.6company rating

    Remote or Houston, TX Job

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. We are currently seeking an Inpatient Care Management Medical Director to join our Optum team. This team is responsible for conducting acute level of care and length of stay reviews for medical necessity for our members being managed within the continuum of care. Our clients include local and national commercial employer, Medicare, and state Medicaid plans. The Medical Directors work with groups of nurses and support staff to manage inpatient care utilization at a hospital, market, regional or national level. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Participate in telephonic outreach for collaboration with treating providers. This will include discussion of evidence - based guidelines, opportunities to close clinical quality / service gaps, and care plan changes that can impact health care expenses Responsible to collaborate with operational and business partners on clinical and quality initiatives at the site and customer level to address customer expectations Is grounded in the use and application of evidence-based medicine (EBM) such as InterQual care guidelines and criteria review Occasionally, may participate in periodic market oversight meetings with the outward facing Chief Medical Officers, network contractors, nurse management and other internal managers Maintain proficiency in all required software and platforms Although the United Health Services ICM Medical Director's work is typically concentrated in a region, they are part of a national organization and team, and collaborate with peers, nurse managers, and non-clinical employees from across the country. In response to customer needs and expectations, Optum is continuously modifying its programs and approaches. Although not a primary job function, Medical Directors with the interest in doing so often can be involved with change design and management. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: MD or DO with an active, unrestricted medical license Current Board Certification in an ABMS or AOBMS specialty 3+ years of clinical practice experience post residency Private home office and access to high-speed Internet Technical proficiency in computer software and systems Preferred Qualifications: Licensure in either HI, AK, OR, ID, WA, UT a plus 2+ years of managed care, Quality Management experience and/or administrative leadership experience Prior UM experience Clinical experience within the past 2 years *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
    $256k-363k yearly est. 2d ago
  • Sr Mobile UX Designer

    Healthequity 4.3company rating

    Remote Healthequity Job

    Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. How you can make a difference The Senior UX Designer will have a deep understanding of our products and the end-to-end user experience, leveraging insights to guide strategic design decisions that drive meaningful user outcomes. In this role, you'll lead specific journeys in the member experience, creating intuitive, mobile-first solutions that simplify complex processes. You'll own and continuously optimize experiences, fostering innovation and adoption in the HSA, HRA, and Benefits RA domains. By collaborating closely with other designers, product managers, and engineers, you'll influence product vision and significantly enhance our members' lives. What you'll be doing Design and deliver intuitive, engaging, and mobile-first experiences specifically targeting the end-to-end journeys for members Lead design initiatives from discovery through implementation, actively engaging in user research and iterative design to continuously improve the member experience. Collaborate closely with product and engineering teams to understand business objectives and translate these into user-centric design solutions, ensuring alignment throughout the product lifecycle Create clear and simplified user flows, wireframes, interactive prototypes, and high-fidelity visual designs that clarify complex reimbursement processes. Own and advocate for the end-to-end member journey, synthesizing research and insights, creating detailed personas, mapping comprehensive user journeys focused on claims and reimbursements, and tracking engagement metrics to measure success and guide continuous improvements. Clearly articulate and present design decisions to stakeholders, providing evidence-based rationale derived from user insights and research What you will need to be successful Proven experience leading UX design for customer-facing applications, preferably within payments, claims, and reimbursements related to medical expenses. Strong track record in designing mobile-first applications that simplify complex user journeys. Understanding of the claims and reimbursement process in healthcare benefits, including familiarity with regulatory compliance and privacy considerations. Expertise in human-centered design methodologies and user research practices, adept at deriving actionable insights to drive design decisions. Proficiency in Figma & FigJam for design, prototyping, and collaboration. Exceptional communication skills, capable of clearly presenting design strategies and user insights to diverse audiences. Detail-oriented approach to visual design, maintaining consistency and high-quality standards across products. Experienced facilitator, comfortable leading discovery workshops and design sessions that encourage innovation and alignment across teams. #LI-Remote This is a remote position. Salary Range $99,500.00 To $129,500.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity - you feel welcome and included. We ensure equal opportunity for
    $99.5k-129.5k yearly 1d ago
  • Advanced Authentication Engineer - CIAM, Passkey

    Healthequity 4.3company rating

    Remote Healthequity Job

    Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. How you can make a difference At HealthEquity, we're on a mission to simplify and secure digital access. As we modernize our identity strategy, we are leveraging Transmit Security to deliver a frictionless, passwordless user experience across our applications. We're looking for an expert in passwordless solutions and modern authentication methods to lead this transformation. This role will work closely with engineering, IAM, and product teams to design and deploy secure, user-friendly authentication experiences that eliminate passwords and reduce account takeover risk. This critical role will be responsible for integrating Transmit Security's cutting-edge identity and fraud prevention solutions to enhance the security and user experience for our millions of customers. Beyond implementation, you will become the primary Subject Matter Expert (SME) for Transmit Security within HealthEquity, guiding its evolution and ensuring its optimal performance. What you'll be doing Lead Transmit Security Implementation: Drive the end-to-end implementation of Transmit Security across HealthEquity's member-facing and internal applications, serving millions of customers. This includes architectural design, integration strategy, configuration, and deployment within our Azure ecosystem. Architect and Integrate Solutions: Design and implement robust API integrations between Transmit Security and HealthEquity's existing systems, leveraging Azure API Management, Azure Functions, and .NET Core/C# to connect with core applications, CRM, data warehouses, and other critical platforms. Develop Secure Mobile & Web Integrations: Work closely with mobile and web development teams to integrate Transmit Security SDKs and APIs into ASP.NET Core applications and mobile solutions, ensuring secure and seamless authentication and user journeys across all customer touchpoints. Optimize Authentication & Fraud Prevention: Leverage Transmit Security's capabilities to implement advanced, risk-adaptive authentication policies, behavioral biometrics, and fraud detection mechanisms tailored to our customer base, integrating with existing Azure AD B2C or Azure AD solutions as appropriate. Transmit Security SME: Post-implementation, serve as the definitive Subject Matter Expert for Transmit Security, providing technical guidance, training, and support to engineering, security, product, and operations teams on its optimal use within a .NET/Azure framework. Drive Continuous Improvement: Proactively identify opportunities to optimize Transmit Security configurations, enhance security posture, improve user experience, and reduce fraud vectors, making full use of Azure monitoring and analytics tools. Collaborate Cross-Functionally: Partner closely with Security Operations, Product Management, Engineering, and Compliance teams to ensure Transmit Security aligns with business goals, security policies, and regulatory requirements, particularly in the context of Azure security best practices. Troubleshoot and Resolve: Provide advanced troubleshooting and incident response support related to Transmit Security, leveraging Azure diagnostic tools and .NET debugging skills, ensuring high availability and performance. Stay Current: Keep abreast of the latest developments in identity management, authentication technologies, fraud prevention, Transmit Security platform updates, and Microsoft Azure security services. What you will need to be successful 10+ years of experience in Identity & Access Management (IAM), security engineering, or a related field, with at least 3+ years of direct, hands-on experience implementing and managing CIAM and passwordless solutions. Proven track record of successfully implementing complex IAM/security solutions for large-scale enterprise environments (millions of users), ideally in an Azure cloud environment. Deep expertise in CIAM platforms, including its authentication orchestration, fraud prevention capabilities, APIs, SDKs, and configuration best practices. Strong proficiency in API integration, custom development, and automation ideally in C# and .NET Core or related. Cloud experience with Microsoft Azure services preferred i.e. Azure Active Directory (Azure AD, Azure AD B2C), Azure API Management, Azure Functions, Azure Logic Apps, Azure App Service, Azure Key Vault, Azure Monitor/Application Insights In-depth understanding of authentication protocols (SAML, OAuth, OpenID Connect) and their practical application within an cloud context. Solid grasp of fraud detection methodologies, risk-based authentication, and adaptive security principles. Experience with mobile development (iOS/Android) and integrating SDKs into native and cross-platform applications (e.g., Xamarin, React Native for .NET developers) is desirable. Strong experience with CI/CD pipelines using Azure DevOps or similar tools. Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred. Relevant security certifications (e.g., CISSP, CISM, GSEC) and Azure certifications (e.g., Azure Security Engineer Associate, Azure Solutions Architect Expert) are a significant plus. #LI-Remote This is a remote position. Salary Range $142,500.00 To $175,500.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym
    $142.5k-175.5k yearly 1d ago
  • IT Enterprise Backup Administrator

    Randolph-Brooks Federal Credit Union 4.0company rating

    Remote or San Antonio, TX Job

    Job Description and Requirements Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Enterprise Backup Administrator to join our amazing IT Platform Services team! The IT Enterprise Backup Administrator will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas. To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided). Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment The IT Enterprise Backup Administrator is responsible for the operation, administration, maintenance, and troubleshooting of all components of the enterprise backup system to ensure functionality and efficiency that meets internal customer needs. Participates in the planning and implementation of backup procedures and policies to ensure backup storage provisioning, backup scheduling, and archiving is consistent with company goals. Responds to after-hour calls; and performs related duties as required. Essential Functions and Responsibilities: Maintain, configure, install, manage and support enterprise backup and recovery systems, including Commvault Enterprise and storage platform attached. Maintain and support backup storage space and requirements across the enterprise. Support OS, file level, and VSA virtual as well as SQL Server and Oracle database backup and restorations. Prepare backup reports for management review and backup documentation. Maintain service level agreements and participates in IT backup audits. Work with business, technical staff, and management to design backup and recovery strategies to meet RTO/RPO requirements. Ensure restoration procedures are configured and tested. Perform security updates and patches on backup system servers on a monthly basis. Remediation of missing security updates as reported by Information Security and vulnerability management system. Other duties as assigned (note: essential functions and responsibilities may change or new ones assigned at any time with or without notice). Requirements: Successful completion of an Associates Degree is required or an equivalent of two years of work-related experience in lieu of degree Minimum 3 years of backup application support experience and engineer type Experience with Commvault Simpana Experience with Microsoft Server 2008, 2012, 2016, 2019 Experience with Red Hat Enterprise Linux Experience with VMware virtualization technologies and principles Experience with Citrix VDI technologies and principles Experience with storage area network technologies Experience with Active Directory, DNS, DHCP, and group policy concepts Working knowledge of IT Security vulnerability management best practices Understanding of networking concepts Ability to adapt to changing organizational and operational needs Ability to communicate effectively, both verbally and in writing, and to establish/maintain effective working relationships with co-workers, employees and the general public All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status .
    $57k-64k yearly est. 16d ago
  • Internal Auditor I

    State Employees Credit Union 3.8company rating

    Remote or Santa Fe, NM Job

    Job Description Internal Auditor I REPORTS TO: Internal Audit Manager SUPERVISES: N/A JOB STATUS: Exempt *Remote Work Flexible - In the State of New Mexico: While this position is primarily onsite, we are open to considering remote work arrangements for the right candidate based on demonstrated performance. Candidates must be able to routinely report to Santa Fe to perform essential functions of their role. JOB SUMMARY: The Internal Auditor is responsible for performing independent, objective audits to assess the effectiveness and soundness of internal controls, risk management, and governance processes within the credit union. This position ensures compliance with regulatory requirements, internal policies and procedures, and established industry best practices. Further responsible for identifying areas for operational improvement and fraud prevention, as well as developing, monitoring, and delivering reports for credit union action items, while liaising directly with cross-functional leadership within the organization. All employees of State Employees Credit Union are proactive, result driven, and fully committed to the Credit Union's mission and vision. They strive to achieve the highest standards of excellence and consistently exceed the expectations established by Credit Union Management. Duties/Responsibilities: Assess whether internal accounting controls are adequate to ensure compliance with Credit Union goals, objectives, policies, procedures and applicable laws and regulations. Provide support and make recommendations in establishing auditing procedures and techniques to be used in the Credit Union. Work with the Internal Audit Manager in developing, executing, and monitoring an annual audit plan and timetable for all projects and activities, as well as coordinating the compliance audit program. Review financial data and supporting records regarding material assets, liabilities, net worth, income, and expenditures to determine the reliability and integrity of financial reporting. Obtain, analyze, and appraise data as a basis for an informed objective opinion on the systems and activities being reviewed. Determine whether operating policies and procedures are adequate to measure and control the economical and efficient use of resources. Examine information systems to ensure output is accurate and complete. Inspect items in books of original entry to determine if accepted accounting procedures were followed in recording transactions and if such entries are in accordance with Credit Union policy. Ensure all subsidiary ledgers have been reconciled to the general ledger. Coordinate and conduct investigations of suspected and actual internal fraud. Conduct investigations or special audits at the request of management. Examine applicable personnel records to determine compliance to organization policy and regulatory requirements (assigned limits, keys, authorities, etc.). Prepare written and verbal audit reports for management and the Supervisory Committee, including routine, bi-annual, and annual and/or as needed basis. Communicate internal control weaknesses to Management/Supervisory Committee based on audits. Review samplings of all new loans for exceptions to policies and procedures. Serve as staff liaison with outside auditors and regulatory examiners, demonstrating the highest levels of professionalism, confidentiality, and tact. Maintain working knowledge of all developments in regulatory requirements, general accounting principles, and other applicable audit techniques, ensuring adherence to NCUA, State Regulations, and internal polices. Maintain audit work-papers and files to evidence the audit work performed. This includes administrative oversight and support for the credit union management system for warehousing audit findings, follow-up, and related activities. On an ongoing basis, review laws and regulations that impact the Credit Union's compliance requirements including but not limited to the Bank Secrecy Act; AML; Reg P; Patriot Act, FACT Act, and other laws and regulations related to lending. Collaborate with various departments to improve processes, reduce risk exposure, and enhance operational efficiency. Participate in special projects, process improvement initiatives, and system implementations as assigned. Maintain professional knowledge of audit standards, risk assessment methodologies, and industry trends through training and certifications. Perform other duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills are necessary. Excellent organization, time management, and project management skills, with a demonstrated ability to manage competing projects and assignments effectively. Thorough knowledge of Credit Union products, services, policies, and procedures. Advanced knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities. Proficient in audit software, data analysis tools, Microsoft Office Suite (Excel, Word, PowerPoint), and Credit Union systems and software required to perform job duties. Ability to perform audits and as necessary conduct investigations with a high-degree of patience, professionalism, and tact. Ability to effectively work with Members of Executive, Board, and Senior Leadership to research, recommend, and resolve operational opportunities. Knowledgeable of auditing principles, risk assessments, and internal control frameworks. Ability to manage and review the work-product of junior/other staff, while providing relevant coaching and mentorship in coordination with the Internal Audit Manager. Ability to maintain confidentiality and privacy at all times in performing job duties. High level of integrity and objectivity. Education/Experience: Education or experience equivalent to a Bachelor's degree in Business, Management, Finance or equivalent, in addition to 3 plus years' progressively responsible experience in internal auditing, external auditing, compliance, risk management, or related field. Financial Services experience preferred but not required. Relevant professional certifications are preferred but not required. This may include but is not limited to: Certified Internal Auditor (CIA) Certified Fraud Examiner (CFE) Certified Public Accountant (CPA) General Requirements: Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to: Work in a safety conscientious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace. Adhere to policy on Drug Free Workplace. Comply with company policies and procedures and local, state and federal regulations. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to fifteen (15) pounds at times. Must be able to access and navigate credit union facilities. State Employees Credit Union offers a highly competitive benefits package Applications must be received by Human Resources State Employees Credit Union of New Mexico is an Equal Opportunity Employer Equal Opportunity Employer, including disabled and veterans.
    $45k-54k yearly est. 14d ago
  • Associate Mortgage Loan Specialist

    State Employees' Credit Union 3.8company rating

    Remote or Camden, NJ Job

    If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose Entry level real estate lending position with focus on development and training. The Associate Mortgage Loan Specialist (MLS) position is responsible for obtaining the required knowledge and experience needed to guide current and prospective members through the real estate loan application process. Duties Receive and assist in the completion of real estate loan applications, while serving as the primary point of contact for applicants during the origination process via phone, digital delivery, email, and chat. Assess, underwrite, and make recommendations for decision on loan applications considering applicant(s) credit worthiness, ability to repay, collateral valuation, and organizational risk. Communicate approval or denial decisions to members in a clear and professional manner. Evaluate and verify income documentation, including personal and business tax returns, to make informed approval or denial decisions. Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications and obtaining required documentation to facilitate initial loan approval with assistance when needed. Proactively stay updated on market trends, interest rates, and changes in lending policies and regulations to provide members with accurate and timely information. Assist membership with servicing of existing mortgage and home equity loans. Follow up with prequalified applicants and on other leads in a timely and effective manner. Price and disclose loan applications by determining the interest rates and fees associated with a loan, based on factors such as borrower's creditworthiness, loan amount, term, and market conditions. Successful completion of Consumer Lending Program courses and subsequent exam is required. After completion and proficiency shown, granted initial lending limits (Tier 2) with SVP recommendation. Coordinate member engagement with the Real Estate Lending Processing Center. Maintain a comprehensive knowledge of all real estate lending products, policies, procedures, and regulatory compliance. Educate members on available services and make referrals for other Credit Union products and services based on their needs. Ensure well documented, easy to review loan application history notes within the Loan Origination System. Work various contact and follow-up reports to cultivate member engagement throughout the home buying process and make SECU their lender of choice. Maintain strong adherence to set schedule while meeting minimal set expectations and established KPIs and metrics for role. Complete additional tasks as assigned by management. Requirements Must have high school diploma or GED equivalent. Preferred - bachelor's degree, or CCUE Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP). Attend Excel and Elevate - New Employee Training (E&E) Complete assigned modules. Previous SECU and/or lending experience preferred. Minimum tier one lending limits assigned at this level. Must possess the highest level of integrity and objectivity. Must possess excellent communication skills, both verbal and written. Must be able to communicate with SECU personnel, VPs, SVPs, attorneys, members, appraisers, realtors, etc. Must have strong networking and relationship development skills. Meets compliance and regulatory standards. Makes lending decisions consistent with SECU loan policies. Has or is eligible to be registered as an active MLO with the NMLS. Must be organized and meticulous. Ability to manage multiple responsibilities simultaneously while actively prioritizing incoming phone calls. Must be willing to engage in ongoing training and professional development. Must have basic computer skills with an ability to learn more complex software for processing of applications and completing loan servicing. Has completed all required quarterly training courses & other training assigned by management. Consistently demonstrates SECU's Core Values. Recommendation of VP/SVP for advancement to this level. Must be able to speak and write English fluently. Must understand and be dedicated to the Credit Union philosophy and work ethic. Must adhere to the work schedule and attendance policies established by the Credit Union. Job Environment Office setting with physical proximity to other employees and members. Some background noise from other employees, copy machine, and telephone. Some local travel may be required while training. Possibility of remote/hybrid work. In the event of remote work, employee must possess a professional home environment free from distractions. Some evening, weekend, and holiday work may be required. Physical Demands Must be able to comprehend and carry out job requirements. Job requires a substantial amount of sitting. Use hands and fingers to press keys on a computer keyboard to enter or retrieve information. Answer and operate a telephone. Lift up to 15 lbs. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
    $48k-58k yearly est. 60d+ ago
  • Principal Engineer, Attack Surface and Vulnerability Management (ASVM)

    Healthequity 4.3company rating

    Remote Healthequity Job

    Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. How you can make a difference HealthEquity is seeking a highly skilled and visionary Principal Engineer to join our Attack Surface and Vulnerability Management (ASVM) team. This role is instrumental in safeguarding our infrastructure by driving automation, managing our external attack surface, and applying AI to streamline security operations. What you'll be doing Lead the design and implementation of automation solutions to streamline vulnerability and attack surface management. Aggregate and manage vulnerability data in ServiceNow, ensuring accuracy for reporting and decision-making. Identify, assess, and prioritize infrastructure vulnerabilities; guide remediation strategies. Monitor and manage HealthEquity's external attack surface with high fidelity and responsiveness. Integrate AI technologies to enhance automation and reduce manual intervention. Collaborate with penetration testing and other security teams to ensure comprehensive coverage. Define and implement security controls across cloud and on-prem infrastructure. Support Purple Team exercises and contextualize vulnerabilities for business impact. Build business cases for security investments and support roadmap development. Lead vendor engagements for penetration testing and assessments. Mentor junior engineers and foster a culture of knowledge sharing. Stay current with emerging threats and partner with Cyber Threat Intelligence. What you will need to be successful 8+ years in information security with a focus on infrastructure and vulnerability management. Bachelor's degree in a relevant field or equivalent experience. Deep expertise in Tenable, Tanium, Defender for EASM, Shodan, Azure, Splunk, and Kali. Strong scripting and automation skills (Python, PowerShell, Selenium, API integration). Proficiency in ServiceNow, especially the Vulnerability Response module. Experience with tools such as Arnica, SonarQube, Aqua, Veracode. Familiarity with industry frameworks (NIST CSF, ISO 27001, OWASP, CISA KEV, CIS Top 20). Strong communication skills with experience presenting to technical and executive audiences. Business intelligence experience (Power BI, Tableau). Relevant certifications such as CISSP, CISM, OSCP, or CCSP. An automation-first mindset with a passion for applying AI to security challenges. Deep infrastructure domain expertise and strategic thinking. A collaborative spirit and ability to influence across teams and levels. #LI-Remote This is a remote position. Salary Range $127000.00 To $165,000.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth
    $127k-165k yearly 32d ago
  • Per Diem / PRN Nurse RN - Nurse Extern - $16+ per hour

    Tenet South Carolina 4.5company rating

    Washington, DC Job

    Tenet South Carolina is seeking a per diem / prn nurse RN Nurse Extern for a per diem / prn nursing job in Rock Hill, South Carolina. Job Description & Requirements * Specialty: Nurse Extern * Discipline: RN * Duration: Ongoing * Up to 36.00 hours per week * Shift: 12 hours * Employment Type: Per Diem Nurse Extern Oncology PRN Days Position Summary The Nurse Extern role is designed to provide expanded clinical experience for professional (RN) nursing students and to assist the Registered Nursing staff by performing patient care activities, which includes participating in patient care planning, implementation, observation and evaluation, as well as reporting significant observations to a Registered Nurse THE NURSE EXTERN ONCOLOGY PRN DAYS CANDIDATE WILL POSSESS THE FOLLOWING?EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE. Individual must possess the ability to: The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with The Americans with Disabilities Act (ADA), it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Education/Other Qualifications: Minimum Education: High school diploma or equivalent required. Nursing Students who have completed their first clinical rotation of an accredited professional (RN) school of nursing program. Tenet South Carolina Job ID #**********-0. Posted job title: Nurse Extern Oncology PRN Days
    $45k-55k yearly est. 1d ago
  • IT System Engineer

    Randolph-Brooks Federal Credit Union 4.0company rating

    Remote or San Antonio, TX Job

    Job Description and Requirements Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Systems Engineer to join our amazing IT Branch Technology Support team! The IT Systems Engineer will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas. To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided). Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment Working under limited supervision, the IT Systems Engineer provides level 3 technical support and customer service for our Automated Teller Machine (ATM), Enhanced Teller Machine (ETM), Teller Cash Recycler (TCR), Electronic Vault Attendant (EVA), and Verifast Tablet product environments. Essential Functions and Responsibilities: Consult with users via all available communications channels to provide level 3 technical support for Branch ATM, ETM, TCR, Electronic Vault Attendant and Verifast Tablet environments to ensure maximum availability and acceptable levels of performance and functionality. Provide 24X7 on call support for member facing systems as necessary. Serve as site/ vendor coordinator for the installation and configuration of new or supported equipment/software. Coordinate, engage, and monitor vendor support efforts. Train and mentor IT Branch Support Technicians. Document hardware/software installation processes. Validate daily procedures and evaluate documentation enhancements for internal and external processes. Assist with negotiation and coordination of contracts for new equipment, upgrades, maintenance, etc. including contract renewals. Assist with evaluation of near and long-term technology implementation and product assessments. Advise on and ensure network connectivity for new equipment and troubleshoot communication problems and coordinate with internal teams when necessary. Advise on and evaluate software patches and firmware updates for supported equipment/software. Ability to analyze and resolve complex technical issues. All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice). Requirements: High School Diploma or GED Minimum of one year ATM and/or Cash Recycler experience in a product system engineering capacity Strong mechanical engineering skills Understanding of ISO message formats, message protocols, data encryption standards, and TCP/IP networking Preferred: Bachelor of Science in Mechanical Engineering or an equivalent of four years of work-related experience in lieu of degree All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
    $51k-59k yearly est. 7d ago
  • VP Consumer Marketing

    Healthequity 4.3company rating

    Remote Healthequity Job

    Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. How you can make a difference Reporting to the SVP & Chief Marketing Officer, the VP, Consumer Marketing will transform HealthEquity's consumer engagement capabilities and vision. This role involves: Leading a unified consumer strategy using advanced data capabilities. Implementing behavioral-based engagement tactics to drive enrollment into services. Increasing utilization and improving member satisfaction through targeted strategies. The ideal candidate has successfully led a digital consumer transformation within enrollment and lifecycle marketing, resulting in a measurable improvement in member satisfaction. Leading a team of 15-25 marketers, including campaign strategists, engagement consultants, learning delivery professionals, and professional engagement services. This team will collaborate closely with leaders in technology, product, security, and data to drive consumer outreach across the enterprise. What you'll be doing Enrollment and Lifecycle Marketing Leading the development of strategic marketing initiatives to drive greater adoption and utilization of HealthEquity services. Creating acquisition strategies and campaigns that deliver strong results while maintaining an attractive cost of acquisition. Designing innovative, behavior-based marketing programs across earned, paid, and owned channels to support member engagement and drive desired behaviors. Developing and executing creative, programmatic marketing campaigns to nurture and grow relationships with both prospective and existing members. Optimizing marketing strategies to enhance member lifetime value across diverse products, including HSA, FSA, Commuter, and COBRA offerings. External Client and Partner Value Creation Providing marketing thought leadership within a complex partner ecosystem, fostering strong relationships with key partners to deliver collaborative and co-branded initiatives. Developing strategies with partners to increase adoption and improve the utilization of HealthEquity services. Analyzing employer plan performance and creating tailored marketing solutions to drive engagement and results. Representing HealthEquity at key client meetings, industry events, and conferences, acting as a brand ambassador and thought leader. Strategic Leadership in Consumer Engagement Championing consumer-focused marketing strategies that prioritize innovation, creativity, and measurable outcomes. Establishing frameworks for outreach strategies, including messaging alignment, channel effectiveness, and frequency. Driving the roadmap for consumer-centric initiatives, ensuring alignment with organizational goals, and delivering exceptional engagement experiences. Collaborating with cross-functional teams to harmonize marketing efforts with product, technology, and service strategies. Consumer Engagement Product Management Determining the appropriate framework for consumer outreach, including frequency, channel management, and messaging hierarchy, while leveraging CRM platforms and marketing automation tools. Developing processes for roadmap items related to consumer engagement, including martech integration, data-driven personalization, and predictive analytics to enhance engagement strategies. Providing input on technical requirements for systems such as Data Cloud, CDP, and Data Bricks to ensure robust data capabilities and alignment with marketing objectives. Implementing engagement guidelines through collaboration with technology partners while ensuring seamless integration across various digital channels. Driving the development and application of reporting and attribution methodologies to refine marketing efforts, supported by tools for data visualization and performance tracking. Team and Organizational Leadership Providing inspirational leadership to the marketing team, fostering a positive, collaborative, and inclusive environment that aligns with HealthEquity's values. Regularly reporting progress, strategic insights, and resourcing needs to senior leadership and the Board of Directors. Establishing a clear vision and strategic direction for the marketing department, ensuring alignment with enterprise priorities and cascading goals across the organization. Hiring, mentoring, and managing a high-performing team, promoting professional growth, and achieving exceptional results through collaboration and creativity. What you will need to be successful 15+ years consumer engagement leadership experience in a product or marketing capacity, perferrably at least 5 years in a marketing leadership role. Proven track record of developing and executing successful marketing campaigns. Strong strategic thinking and analytical skills. Excellent communication and interpersonal skills. Ability to lead and inspire a team. Experience with digital marketing, social media, and other modern marketing channels. Bachelor's degree in Marketing, Business, or a related field; MBA preferred. 10+ years' experience running a communications platform, including marketing technology (martech) and data roadmaps preferably using advanced modeling and/or AI capabilities. Strong understanding of enrollment, customer lifecycle marketing, CRM and consumer segmentation, with particular emphasis on data-driven, behavioral-based journeys. Experience developing multichannel personal journey campaigns, content marketing programs and other programmatic efforts to drive engagement and behavioral change. Comfort establishing KPIs, managing to performance targets and sourcing and extracting insights from data. Up to 30% travel to attend training, conferences, internal meetings or client events may be . #LI-Remote This is a remote position. Salary Range $175500.00 To $232500.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off
    $175.5k-232.5k yearly 52d ago

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HealthEquity may also be known as or be related to HEALTHEQUITY INC, HEALTHEQUITY INC., HealthEquity, HealthEquity Inc, HealthEquity, Inc. and Healthequity.