Bilingual Customer Retention Representative (Remote)
McKinney, TX jobs
Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.
Role Overview:
Could you be our next Bilingual Customer Retention Representative? Globe Life is looking for a Bilingual Customer Retention Representative to join the team!
As a Customer Retention Representative, you will play a critical role in maintaining Globe Life's customer base by engaging with policyholders who are considering cancellation or have policies in a lapsed status. This role focuses on building relationships, understanding customer needs, and providing solutions to retain valuable life insurance coverage.
This is a remote / work-from-home position. We have full-time and part-time positions available with morning and evening shifts.
What You Will Do:
* Inbound Cancellation Support: Handle incoming calls from policyholders requesting policy cancellations, working to understand their concerns and explore retention options.
* Outbound Lapse Recovery: Proactively contact customers with lapsed life insurance policies to discuss opportunities and payment solutions.
* Customer Consultation: Assess individual policyholder situations and recommend appropriate coverage adjustments.
* Relationship Building: Demonstrate clear, empathetic, and professional communication by actively listening to policy holder concerns, asking clarification questions to fully understand their situation, and explaining policy options and solutions in simple, easy-to-understand language.
* Documentation: Maintain accurate records of all customer interactions, retention efforts, and outcomes in company systems.
* Product Knowledge: Stay current on life insurance products, policy features, and company procedures to provide accurate information.
* Communication: Adapt communication style to meet individual customer needs, maintain a calm and supportive tone during difficult conversations, and ensure all the information provided is accurate and complete. Follow up with customers as needed to confirm understanding and satisfaction with proposed solutions.
* Performance Metrics and KPI Achievement: Meet or exceed established contact center key performance indicators (KPIs) including call volume targets, retention rate goals, first call resolution, adherence targets, call quality targets, and attendance expectations. Efficiently manage daily call quotas for both inbound cancellation calls and outbound lapse recovery contacts while maintaining quality standards.
What You Can Bring:
* Must be fully bilingual in English and Spanish, with the ability to speak, read, and write fluently in both languages.
* High school diploma or equivalent.
* Basic Microsoft Office Skills, including Word, Excel, and Outlook.
* Minimum Typing speed of 30 wpm.
* Experience in a call center environment preferred.
* Some experience in insurance and/or sales is preferred.
* Excellent verbal and written communication skills.
* Ability to solve complex policyholder issues with a positive attitude.
* Ability to work in a fast-paced environment and work well under pressure.
* Knowledge of life and/or health insurance terminology preferred.
Applicable To All Employees of Globe Life Family of Companies:
* Reliable and predictable attendance of your assigned shift.
* Ability to work full-time and/or part-time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've created a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
* Competitive compensation designed to reflect your expertise and contribution.
* Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
* Robust life insurance benefits and retirement plans, including a company-matched 401 (k) and pension plan.
* Paid holidays and time off to support a healthy work-life balance.
* Parental leave to help our employees welcome their new additions.
* Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
* Company-paid counseling for assistance with mental health, stress management, and work-life balance.
* Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
* Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
INDGLA1001
Location: 7677 Henneman Way, McKinney, Texas
Marketing Assistant - Part Time
South Jordan, UT jobs
POSITION: Part Time Marketing Assistant (20 hours a week)
COMPENSATION: Hourly $25-$35 depending on education and experience plus additional performance based variable incentive compensation. Partial benefits package also provided
POSITION SUMMARY:
Under the direction of the Marketing and Communications Director, this position will coordinate social media profiles, design ads, write articles, and generate internal and external communications.
MAJOR RESPONSIBILITIES:
Coordinate Western AgCredit s social media profiles including calendaring, posting regularly, building company s following, and adding new channels as time allows. Leverage assets and repurpose them for multiple use in social channels.
Help with market research development.
Create and distribute email and text communications.
Write and distribute press releases about new employees, corporate gifts and other association happenings.
Contribute to the development of quarterly newsletter.
Develop direct mail pieces and ads to run in industry publications.
Organize and arrange travel for customer groups.
Coordinate branch marketing requests.
Assist with administering grant and giving programs, including tracking and spotlights on recipients.
QUALIFICATIONS:
Bachelor s degree or commensurate experience with emphasis in marketing, public relations, agriculture or business.
Entry level candidates will be considered. However, preference will be given to those with at least two (2) years of experience in marketing, communication or related field.
Strong communication skills, both written and verbal.
Knowledge of marketing principles, strategies, and market analysis methods.
Proficient using Adobe Creative Suite and Microsoft Office Suite of Software.
Experience managing social media profiles.
Ability to represent the association to customers and the public in an effective manner.
Strong skills in planning, organization, and attention to detail.
General knowledge of production agriculture.
Mobility on unimproved properties and ability to lift 40 pounds or more required. Some travel required in performance of job.
FINAL FILING DATE: Posting will be open until filled.
If you have any questions or need additional information please call **************.
Date: December 15, 2025
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EEO/AA Employer M/F/V/D
Residential Case Manager, PRN
Moab, UT jobs
Part-time Description
FCCBH seeks a dependable individual for Residential Case Manager, “as needed” in Moab. The role is to help develop independent living skills for adult residents with serious mental illness. Covers for staff absences, often on nights, weekends, and/or holidays. The minimum number of hours cannot be guaranteed. We can offer flexibility for you in return. The position is offered "as needed" at $18.21/hour, plus a $3.00/hour housing differential, which equals $21.21/hour. Hiring preference will be given to those willing to participate in the after-hours on-call rotation.
Maintaining confidentiality is an essential job requirement. EOE w/ a drug-free workplace. Drug test, background check, and driver's license/state ID required. For more information call *************.
Position open until filled.
Salary Description $21.21 + per hour
Work From Home Representative | Entry Level | Flexible Schedule | Hiring Immediately
Houston, TX jobs
START YOUR NEW CAREER FROM HOME - APPLY TODAY, START THIS WEEK! We're looking for motivated individuals ready to take control of their future. At Globe Life AO, you'll enjoy:
Flexible schedules
Full training provided
High income potential
All without leaving your home. No experience? No problem. We'll give you everything you need to succeed.
✅ WHAT WE OFFER:
High earning potential - No cap on income
Full training provided - No experience required
Flexible schedules (Full-time or Part-time)
100% remote work from home
Rapid career growth opportunities
Hiring immediately - Start this week
YOUR ROLE:
Making outgoing calls, emails, texts and chats from clients
Provide clear answers and process requests.
Maintain professionalism and positivity.
REQUIREMENTS:
Computer/laptop with internet access.
Positive, coachable, and reliable.
Ability to work independently and with a team.
No prior experience required - we train you!
Must be willing to get Licensed in Life and Health Insurance
Must be a US Resident
AVERAGE EARNINGS:
$800-$1,200 weekly (Weekly Commission based Salary + performance bonuses).
APPLY NOW - INTERVIEWS ARE FILLING FAST!
Your future is one click away. Hit Apply Now and start your new career from home this week. Spots are limited - don't wait!
Auto-ApplyVP, Controller
Saint Cloud, MN jobs
At Stearns Bank, we're helping people, entrepreneurs, small businesses, and local communities nationwide reach their full financial potential. Sound like something you want to be a part of? If so, we're currently looking for a VP, Controller. This is a fully remote position.
Come see how we're doing business unusual and charting our own path to reimagine a more inclusive financial services and banking ecosystem for all.
Benefits
Stearns Bank understands and respects that everyone is managing unique career, family, and wellness needs. That's why we offer industry-leading benefits to employees to help them live healthy lives and bring their full selves to work every day. Benefits may vary for part-time positions. Some of those benefits include:
Employee Stock Ownership Plan & 401k Plan
Healthcare (Medical, Dental, Vision, Telehealth, Life insurance)
12-week Paid Medical Leave
Paid Parental Leave: 21-weeks Primary Care Parent, 14-weeks Secondary Care Parent
$5,000 Family Care Reimbursement: Childcare, Elder Care, Student Loan Debt, Pet expenses, down payment assistance
PTO from 13 to 23 days depending on tenure. Cashout and Carryover options.
10 Days Sick Time
11 Paid Holidays
4 Days Volunteer Time
2 Days Self Allowance Time
Tuition Assistance
For this position, we anticipate an annual range between $150,000 - $190,000.
Final employment offers will be dependent upon the selected candidate's relevant qualifications and experience.
JOB SUMMARY
Plans and direct the accounting operations of the company.
RESPONSIBILITIES
Oversees corporate operations of the Finance Department, which include accounts payable/ receivable, internal/external/regulatory financial reporting, and bank/general ledger account reconciliations.
Maintains a documented system of accounting policies and procedures; implements a system of internal controls over accounting transactions and works with internal audit to ensure compliance with all accounting FDICIA controls.
Oversees the production of periodic financial reports; ensures that the reported results comply with Generally Accepted Accounting Principles in the United States (US GAAP).
Develop and prepare and non-US GAAP ad hoc management reports as requested
Assists Chief Financial Officer with financial analysis, with emphasis on mergers & acquisitions, capital planning, and contract negotiations.
Prepares accounting and regulatory proformas for potential merger and acquisition targets.
Prepares Day 1 purchase accounting entries for acquisitions.
Responsible for oversight of the federal and state income tax estimates and tax returns preparation with the company's CPA firm.
Works with internal and external auditors to provide needed information for the annual consolidated financial statement audit, annual U.S. Department of Housing and Urban Development (HUD) audit, and annual employee benefit plans (ESOP/401k) audits.
Prepare resolutions for the Board of Directors for dividend approvals, annual FRB daylight overdrafts, and other resolutions as needed.
Oversee and manage the annual companywide insurance and fidelity bond renewal process
Oversee the financial reporting of all holding company and bank owned non-bank subsidiaries
Review and implement any new Accounting Standard Updates (ASU) from the FASB
Collect annual Regulation O information and track throughout the year
Ensures compliance with local, state, and federal government requirements.
Performs other related duties as necessary or assigned.
Loss prevention and security as applicable for this position.
Maintain a working knowledge of all legal and regulatory compliance issues as they pertain to this position.
Perform other duties as necessary for the efficient operations of the department and organization.
Complete required training.
REQUIREMENTS
Occasionally lift and/or move up to 25 lbs.
Literacy in English.
Ability to sit for extended periods of time, twist, bend, sit, walk use hands to twist, handle or feel objects, tools or controls, such as computer mouse, computer keyboard, calculator, stapler, telephone, staple puller, etc., reach with hands and arms, balance, stoop, kneel, talk or hear.
Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
QUALIFICATIONS
Bachelor's Degree (B.A.) from a four-year college or university; or seven - ten years related experience in the finance/accounting industry and/or training, or equivalent education and experience.
Five + year's management experience.
CPA accreditation preferred.
Excellent oral and written communication skills.
Flexible.
Detail oriented.
Strong organizational skills and ability to prioritize multiple tasks.
Strong computer skills.
THE COMPANY
Founded in 1912, Stearns Financial Services Inc. (SFSI) is a $3.2 billion, independently owned financial institution with locations in Minnesota, Florida and Arizona, and over 35,000 small business customers nationwide. Specializing in affordable housing financing, USDA and SBA lending, and small business and equipment financing, Stearns Bank is regularly recognized as one of the country's top-performing banks and “Best Banks to Work For” by American Banker.
As a Star Tribune Top Workplaces award recipient and an award recipient of the Minnesota Business Magazine 100 Best Places to Work in Minnesota, Stearns takes pride in their team and holds their employees in extremely high regard. We offer a competitive salary and benefit package including our Employee Stock Ownership Program-one of the best long-term incentive programs in the nation. To learn more about Stearns Bank, visit www. StearnsBank.com
EQUAL OPPORTUNITY EMPLOYER /AFFIRMATIVE ACTION PLAN
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, or creed, religion, sex, marital status, familial status, sexual orientation, national origin, age, disability, veteran's status, status with regard to public assistance, or any other class protected by Federal, State, local laws governing nondiscrimination in employment.
Auto-ApplyDiligence Quality Control II (Part-Time)
Remote
Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
Position Summary: Diligence Quality Control II (Part-Time) is focused on controlling a high quality product, enhancing loan review processes and developing specialist expertise for long term career growth.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Responsible for the Quality Control examination of loan reviews completed by Loan Review Analysts.
Provide real time loan kick back feedback to Loan Review Analysts pertaining to errors and determining corrective actions.
Ensure regulatory compliance for loans reviewed.
Escalate error trends to management.
Develop deep understanding of specific client guidelines.
Handle escalated and countered client conditions with minimal guidance.
Assists with loan review system testing and enhancement.
Ongoing development of subject matter expertise - aim to become go to subject matter expert for various specialist loan review QC topics.
Assist with problem solving, issue resolution and loan review guidance.
Assist in providing guidance on daily matters, such as, questions regarding Underwriting Guidelines or Compliance questions relating to TRID, Reg X, TILA or others to LRAs.
Maintains high level of confidentiality to protect privacy rights.
Adheres to internal controls to reduce errors and customer complaints.
Responsive to internal and external customers' needs in a timely, accurate and professional manner.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have:
Maintains a current knowledge of underwriting guidelines, investor guidelines, regulatory compliance and TRID practices.
Minimum 3-5 years mortgage underwriting and mortgage quality control within the origination or due diligence space.
Strong understanding of condition clearing processes and their impact on loan grades.
Basic understanding of the credit rating agency requirements.
Knowledge of USPAP standards, supplemental valuation products and reconciliation.
Ability to produce underwriting reports, analyze results, identify issues and take corrective actions.
Experienced with reading, analyzing and understanding various loan servicer pay histories and servicing documentation.
Developing leadership skills with the ability and experience to manage people.
Effectiveness as a team player.
Ability to easily prioritize job duties according to the needs of the company.
Strong sense of professionalism and positivity.
Excellent oral and written communication skills.
Ability to develop rapport with all levels of associates and establish credibility.
Excellent listening skills and the ability to use good judgment.
Strong interpersonal/relationship building skills.
Problem solving and decision making ability.
Ability to produce quality work.
Ability to think and solve problems strategically.
Strong analytical and organizational skills.
Excellent attention to detail.
Ability to multi-task and consistently meet multiple deadlines.
Education/Experience: Minimum 3-5 years' experience with emphasis on non-agency underwriting and QC desired. Experience in second level reviews; escalations and performance management required. Bachelor's degree preferred.
Computer Skills: Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook). Previous experience with mortgage due diligence software, Andor, MSP, Black Knight/LPS and Fiserv preferred.
Why Selene?
Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
Paid Time Off (PTO)
Medical, Dental &Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays
Company paid Life Insurance
Matching 401(k) Plan
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
Privacy Policy - Selene (seleneadvantage.com)
Auto-ApplyTechnical Account Manager
Salt Lake City, UT jobs
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Technical Account ManagerOverview
Mastercard is a leading provider of innovative API-based financial products, empowering businesses with seamless access to financial data and services. The Open Banking Technical Account Management team is seeking a dynamic and highly skilled Technical Account Manager with a strong technical background to join our team. As a part of this team, you will play a critical role in providing technical guidance to our largest and most strategic clients.
Responsibilities
1. Technical Solution Design:
• Analyze client needs and tailor our API solutions to meet their specific requirements, ensuring optimal integration and performance.
• Collaborate with cross-functional teams to design and architect effective technical solutions that align with the client's objectives and needs.
2. Post-sales Implementation:
• Lead the technical implementation process, ensuring smooth integration and deployment of our API-based financial products within the client's ecosystem.
• Provide technical guidance and support to clients during the implementation phase, addressing any integration challenges and ensuring successful project delivery.
3. Client Relationship Management:
• Establish strong relationships with clients, acting as a technical advisor and ensuring their ongoing satisfaction with our solutions.
• Gather feedback and insights from clients to continuously improve our products and services, communicating their needs to internal teams.
4. Technical Expertise and Support:
• Utilize in-depth knowledge of REST APIs and SQL querying to provide technical expertise and support to both internal teams and integrating clients.
• Troubleshoot and resolve technical issues, collaborating with the development and support teams to deliver effective solutions.
All About You
• Previous experience in a Solution Engineering or Technical Account Management role.
• Strong knowledge of REST APIs and experience in integrating them into various applications/ API-based solutions.
• Excellent problem-solving skills and ability to troubleshoot technical issues effectively.
• Problem-solving mindset and ability to work independently and within a team.
• Familiarity with financial industry standards and protocols (e.g., OAuth, FDX, OpenID Connect, PCI-DSS).
• Strong communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Proven ability to work effectively in a collaborative, team-oriented environment.
• Adaptability and willingness to learn new technologies and stay updated on industry trends.
• Proficiency in SQL querying and database management.
• Understanding of software development life cycle (SDLC) and integration methodologies.
• Strong organizational skills and attention to detail.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
Salt Lake City, Utah: $106,000 - $175,000 USD
Auto-ApplySenior Inpatient Medical Coder
Eden Prairie, MN jobs
$5,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
We're focused on improving the health of our members, enhancing our operational effectiveness and reinforcing our reputation for high - quality health services. As Senior Inpatient Medical Coder you will provide coding services directly to providers. You'll play a key part in healing the health system by making sure our high standards for documentation processes are being met. This is a virtual, remote, position that requires candidates to be highly organized, self-starters, and well-versed in technical applications. Previous success in a remote environment is preferred.
We offer 4 weeks of training. The hours during training will be 8:00 AM - 5:00 PM Monday-Friday. Training will be conducted virtually from your home.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
* Identify appropriate assignment of ICD - 10 - CM and ICD - 10 - PCS Codes for inpatient services provided in a hospital setting and understand their impact on the DRG with reference to CC / MCC, while adhering to the official coding guidelines and established client coding guidelines of the assigned facility
* Abstract additional data elements during the Chart Review process when coding, as needed
* Adhere to the ethical standards of coding as established by AAPC and / or AHIMA
* Adhere to and maintain required levels of performance in both coding quality and productivity as established by Optum360
* Provide documentation feedback to providers and query physicians when appropriate
* Maintain up-to-date Coding knowledge by reviewing materials disseminated / recommended by the QM Manager, Coding Operations Managers, and Director of Coding / Quality Management, etc.
* Participate in coding department meetings and educational events
* Review and maintain a record of charts coded, held, and / or missing
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
* Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
* Medical Plan options along with participation in a Health Spending Account or a Health Saving account
* Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
* 401(k) Savings Plan, Employee Stock Purchase Plan
* Education Reimbursement
* Employee Discounts
* Employee Assistance Program
* Employee Referral Bonus Program
* Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
* More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* High School Diploma/GED (or higher)
* Professional coder certification with credentialing from AHIMA and/or AAPC (RHIA, RHIT, CCS, CCS-P CPC, OR CPC-H) to be maintained annually
* 3+ years of Acute Care inpatient medical coding experience (hospital, facility, etc.)
* 2+ years of experience working in a Level 2 (or higher) trauma center and/or teaching hospital with a mastery of complex procedures, major trauma ER encounters, cardiac catheterization, interventional radiology, orthopedic and neurology cases, and observation coding
* 2+ years of ICD - 10 (CM & PCS) and DRG coding experience
* Ability to pass all pre-employment requirements including, but not limited to, drug screening, background check, and coding
Preferred Qualifications:
* 2+ years of outpatient facility coding experience
* Experience working in a Level 1 Trauma center
* Experience with OSHPD reporting
* Experience with various encoder systems (eCAC, 3M, EPIC)
* Ability to use a personal computer in a Windows environment, including Microsoft Excel (create, edit, save, and send spreadsheets) and EMR systems
* Ability to work the weekly schedule (40 hours / week) with the opportunity to choose between Tuesday - Saturday OR Sunday - Thursday including the flexibility to work occasional overtime and 1 weekend day based on business needs
* All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 to $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #GREEN
Financial Service Trainee - Knoxville, TN - Customer Service
Knoxville, TN jobs
Customer Service - Financial Service Representative - Full-Tme Schedules - Evenings and Saturday or Sunday Required! Compensation: $17.00 an hour, plus (evening, weekend, holiday) Shift Differentials of +$2-$5 an hour! Bilingual (Spanish) Shift Differential of +$1.00/an hour for those that qualify.
Hours: Our contact center is open 24 hours a day 7 days a week - more hours to serve our client's needs creates a variety of schedule options for our staff based on our business needs.
DESCRIPTION
In this exciting, fast-paced position, you will be responsible for providing remarkable customer service on behalf of Credit Unions/Banks nationwide by handling primarily inbound calls, as well as occasionally returning messages left by members/customers requesting a call back.
Summary: Service banking transactions on behalf of a credit union or bank by accessing sensitive information and completing the transaction in the various computer platforms. You will be responsible for protecting the account by ID verifying every caller (fraud prevention) along with answering and resolving a lengthy list of banking inquiries (not all inclusive): view and reconcile account and loan related inquiries, online banking issues, transfer funds, reorder checks, use third party platforms to resolve various issues (unblock debit cards, submit loan payments), view and explain why funds are on hold, and provide loan and deposit rates. A Financial Service Representative answers back-to-back calls and typically handles 10-12 calls per hour. You will also provide Product and Service Education to members/customers, as it relates to our Clients and have the opportunity to learn additional skills by cross-training within or outside of your department based on performance and/or business need.
Competencies:
* Language Skills: Ability to read, write, and comprehend complex instructions while clearly and professionally communicating in an accurate and timely manner.
* Mathematical Skills: Ability to accurately add, subtract, divide, and multiply to provide callers with accurate account data.
* Computer Skills: Type approximately 40 net words per minute and have the ability to troubleshoot basic computer issues.
* Physical Demands/Work Environment: While multi-tasking (reading, typing, and listening) the employee is regularly required to sit for an extended time, use a keyboard, and talk to callers via a hands-free headset. The noise level in the contact center is usually moderate, but at times there could be 100 employees on interactions. If working remotely, the noise level is minimal.
Essential Job Functions/Qualifications
* Experience with general banking knowledge/terminology and banking platforms (mobile, online banking) preferred
* Proficient typing, listening, computer, and reading skills
* Exceptional attendance record - ability to work scheduled days/evenings, Saturday or Sunday and some Holidays
* Quickly and efficiently navigate through several computer programs simultaneously while accurately documenting interaction details
* Excellent problem-solving skills with the ability to multi-task
* Ability to communicate clearly and professionally while effectively handling and diffusing challenging situations based on reason for call and
temperament of the caller
* Ability to manage and control emotions and stress while maintaining excellent customer service on all interactions
* Professional and upbeat attitude that thrives in a fast-paced environment
* Desire and ability to provide excellent customer service on every interaction
* Ability to meet the following metrics (not all inclusive): Monthly average talk time 7 minutes or less, Monthly average less than 12 minutes on chats, 98.5% or higher in-production status's, Monthly average wrap up time 40 seconds or less, and Monthly average Quality Review score 85% or higher
Work From Home:
Work-from-home eligibility is not guaranteed and will be based on performance and schedule adherence. Candidates must be prepared to work onsite as required.
EDUCATION
High school/GED or better (minimum)
OUR BENEFITS INCLUDE:
* Paid Training
* Shift Differentials ($2-$5 an hour) for hours worked in the evenings, weekends and observed holidays
* Spanish Bilingual Differential + Incentives for Eligible Bilingual Interactions
* Work-From-Home opportunity upon meeting all performance and attendance requirements, policies, and RWA eligibility requirements
* Relaxed dress environment
* Generous Paid Time Off - rest and relaxation!
* Year-round employee appreciation events and online recognition award program - you are awesome!
* Free Coffee at all LSI facility locations
* Medical, Dental and Vision Insurance for Full and Part-time employees (+30 hrs/wk)
* Life and Disability Insurance
* Pet Insurance
* Paid Volunteer Time Off - give back to your community!
* Educational Assistance and Employee-Assistance-Program
* 401k/Profit Sharing with Safe Harbor Match
* Growth opportunities - 90% of leadership positions are filled from within!
Apply ONLINE at ****** LSIcareers.com!
Applicants, as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants, as well as employees are encouraged to contact the Human Resources Department to initiate the interactive process if a reasonable accommodation is needed to perform the essential job functions of the position. Accommodation Requests will be reviewed and approved or declined on a case-by-case basis.
Manager, Product Management
Salt Lake City, UT jobs
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product ManagementWho is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution
Overview
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution
The Mastercard Financial Institution Direct Integrations (FIDI) team within Data Access is responsible for building, maintaining, and helping to operate the API connections which supply customer permissioned data to power use cases across a suite of open banking products. The product manager will have a primary responsibility for execution, planning, and delivery of these connections. The product manager will work with the PO team based in Mumbai to ensure that requirements are documented, understood, and effectively delivered using an agile development cycle. The product manager will be responsible for managing the end to end product lifecycle, identifying opportunities to improve the processes, and facilitating the product objectives of the Mastercard global product team.
Role
• Define and execute the product strategy, roadmap, and priorities for the data access integration team. Ensure alignment with Mastercard Open Banking overall objectives and market needs.
• Product Management & Product Development: Lead the ideation, development, and launch of the individual connections, application management, and overall product flows. Oversee all stages of the product lifecycle, from concept to delivery. Almost any product within the Mastercard Open Banking catalog will have a dependency on this role.
• Test the product value proposition, desirability, and feasibility with customers. Gather and analyze feedback to validate assumptions and refine the product.
• Work closely with engineering, design, and other cross-functional teams to deliver the product roadmap. Ensure timely and efficient execution of product development stages.
• Engage with external stakeholders, including data providers and recipients, to gather feedback and ensure the solution meets market needs.
• Prioritize client requirements and reflect them in the product roadmap and development process.
All About You
- Understanding of Agile Product Management
- Strong organizational and product/project tracking skills
- SQL knowledge is a plus but not required
- Experience in Jira
- Experience in Aha
- Ability to function as part of a cross-regional and cross-border team.
- Strong written & verbal communication, comfortable presenting, influencing, and negotiating at management level, able to shift gears for audiences from different business disciplines of varying technical ability. It is important to communicate to both engineers and sales level understanding of API products.
- Critical thinking, analysis, and constructive debate skills. Ability to document, analyze, present, and defend alternative solutions/approaches is a regular part of the role.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
Salt Lake City, Utah: $130,000 - $221,000 USD
Auto-ApplyLead Account Executive - Global Operations (Remote-Eligible)
Chicago, IL jobs
The Lead Account Executive provides essential operational support for business partners. This includes project managing partner and product onboarding, as well as training partners on our proprietary tools and systems. The individual in this role will lead operational projects focused on implementing new products, releases, and solutions, while also resolving escalated customer issues. Furthermore, the role is responsible for managing operational relationships with complex and large partners, actively managing risk, and escalating any customer-impacting issues to management within day-to-day responsibilities.
Responsibilities:
Providing dedicated operational support to various stakeholders, including acquirers, network partners, issuers and processors
Conducting research on complex situations and troubleshooting issues related to end-to-end transaction processing, acceptance complaints and issuer launches
Supporting business development through the onboarding of new franchises, issuers, acquirers, processors, and software vendors, as well as assisting with contract negotiation and due diligence
Managing compliance with operating rules and regulations, coordinating certification and supporting participants through the semi-annual release process
Leading internal projects, ensuring documentation meets auditing requirements, and serving as a Subject Matter Expert (SME) on key authorization and settlement applications, internal systems and tools
Managing strategically important partners and driving continuous improvement by seeking holistic solutions for client-impacting issues
Client Engagement: This is a client-facing role requiring approximately 10% travel
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 6 years of payments industry experience within financial services
Preferred Qualifications
Bachelor's Degree in Business, Finance, Information Technology, Engineering
8+ years of payments industry experience within financial services
Experience influencing key stakeholders, executive level clients or internal business partners
Capital One is open to hiring a Remote Employee for this opportunity.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $106,700 - $121,700 for Lead Account Executive
Riverwoods, IL: $106,700 - $121,700 for Lead Account Executive
Chicago, IL: $106,700 - $121,700 for Lead Account Executive
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Auto-ApplySr. Life Insurance Underwriter (Remote)
McKinney, TX jobs
Primary Duties & Responsibilities At Globe Life, we continually seek talented Senior Life Insurance Underwriters who can play a pivotal role in the company's expansion. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.
We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Sr. Life Insurance Underwriter? Globe Life is actively networking with experienced Sr. Life Insurance Underwriters who are open to new opportunities!
In this role, you will be responsible for evaluating life insurance applications, making critical decisions on risk selection, and determining whether to issue standard rates or decline applications. Guided by underwriting standards and written guidelines, you'll implement underwriting policies and procedures to efficiently process new business while also collaborating with other departments.
This is a remote / work-from-home position.
What You Will Do:
* Screen life insurance applications, including trial applications, to select risks and determine standard, rate, or reject disposition.
* Implement underwriting policies and procedures for new business processing and other department processes.
* Utilize Swiss Re Underwriting manual and internal company notes to implement medical guidelines.
* Report and interpret MIB codes, as well as evaluate results of oral saliva tests and agent verification calls.
* Review and assess motor vehicle records (MVRs), prescription histories (Rx), medical records (APSs), and paramedical exams/lab results.
* Respond to customer inquiries regarding dispositions and evaluate health information received with add-ons, modifications, and reinstatements.
* Act as the underwriting contact for top-level Agents for information and escalated issues, handling sensitive cases and positive drug screens.
* Manage aging cases and referrals from other underwriters and screeners.
* Assist in training underwriters and screeners and support other necessary underwriting areas as directed by department management.
What You Can Bring:
* Some college coursework; Bachelor's degree preferred; will consider 5+ years of life insurance experience in place of a degree.
* Required certifications: LOMA 280/281, LOMA 290/291; pursuit of FLMI preferred; consideration given to other industry courses.
* Mandatory certification in LOMA Underwriting (UND) and knowledge of medical terminology.
* Minimum of 3 years' experience in an Underwriter role or above.
* Daily application of critical thinking and complex problem-solving skills.
* Strong verbal and written communication skills.
* Proficiency in PC skills, including Excel, MS Word, and MS Outlook; familiarity with MS Access is a plus.
Applicable To All Employees of Globe Life Family of Companies:
* Reliable and predictable attendance of your assigned shift.
* Ability to work full-time and/or part-time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
* Competitive compensation designed to reflect your expertise and contribution.
* Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
* Robust life insurance benefits and retirement plans, including a company-matched 401 (k) and pension plan.
* Paid holidays and time off to support a healthy work-life balance.
* Parental leave to help our employees welcome their new additions.
* Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
* Company-paid counseling for assistance with mental health, stress management, and work-life balance.
* Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
* Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Location: 7677 Henneman Way, McKinney, Texas
Manager, Regulatory Compliance (Remote)
McKinney, TX jobs
Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.
We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Manager, Regulatory Compliance? Globe Life is looking for a Manager, Regulatory Compliance to join the team!
In this role, you will be responsible for managing the compliance team. The Manager ensures that project and department milestones and goals are met while adhering to approved budgets. They are also responsible for leadership and team development, ensuring staff are educated on all current DOJ standards and trained to adapt to the evolving regulatory environment.
This is a remote / work-from-home position.
What You Will Do:
* Train the team on the value and implementation of the compliance framework and practices for risk assessment and policy development.
* Monitor both progress and performance of senior and junior compliance analysts to formulate any needed recommendations for improvements.
* Track team velocity progression and provide leadership insights.
* Prepare and present compliance program analysis for inclusion in Senior Level reporting.
* Organize, lead, and direct cross-functional meetings that advise and facilitate the navigation of extenuating circumstances and business complexities.
* Develop and execute enterprise-wide compliance strategies with support from the Senior Director of Regulatory Compliance.
* Manage (internal) regulatory relationships and interactions.
* Provide guidance on complex compliance matters to the team and stakeholders.
* Mentor and coach junior compliance team members.
* Implement changes to compliance processes due to new or amended regulations.
* Utilize established internal controls and auditing systems to identify, detect, and correct noncompliance.
* Prepare and update communication materials.
* Assist with training initiatives that educate stakeholders about compliance requirements.
* Assess current projects for complexity and highest priority, managing multiple when necessary.
What You Can Bring:
* Bachelor's degree in business, finance, or related field.
* 7+ years of experience in the compliance field, preferably within the life insurance industry.
* 3+ years of experience as a people leader or in an SME/mentoring role.
* Advanced Compliance Certifications preferred (CCEP, ISO 37301, FLMI, AIRC, ACAMS, etc.).
* Extensive knowledge of regulatory frameworks, industry trends, and best practices.
* Proven leadership and project management skills.
* Strong people leading and development skills.
* Strong interpersonal and stakeholder influencing skills.
* Excellent communication and collaboration skills.
* Ability to present information with confidence and clarity for Senior Management and Board-level reporting.
* Utilize strong observation, analytical, and problem-solving skills.
* Commercially savvy with the ability to exercise discretion with respect to highly confidential/sensitive information.
* Ability to exhibit integrity, ethical standards, and sound judgment.
Applicable To All Employees of Globe Life Family of Companies:
* Reliable and predictable attendance of your assigned shift.
* Ability to work full-time and/or part-time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
* Competitive compensation designed to reflect your expertise and contribution.
* Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
* Robust life insurance benefits and retirement plans, including a company-matched 401 (k) and pension plan.
* Paid holidays and time off to support a healthy work-life balance.
* Parental leave to help our employees welcome their new additions.
* Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
* Company-paid counseling for assistance with mental health, stress management, and work-life balance.
* Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
* Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Location: 7677 Henneman Way, McKinney, Texas
Bilingual Insurance Verification Specialist (Remote)
McKinney, TX jobs
Primary Duties & Responsibilities At Globe Life we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.
Role Overview:
Could you be our next Bilingual Insurance Verification Specialist? Globe Life is looking for a Bilingual Insurance Verification Specialist to join the team!
In this role, you will verify life and health insurance applications directly with potential customers. This is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly affects whether the Company will decline or issue a policy.
This is a remote / work-from-home position.
What You Will Do:
* Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment.
* Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed.
* Clearly explain the application process to potential customers.
* Accurately complete additional paperwork as needed.
* Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database.
* Transfer calls to the appropriate department as needed.
* Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's).
What You Can Bring:
* Minimum typing requirement of 35 wpm.
* Excellent oral and written communication in both English and Spanish Required.
* Superior customer service skills required - friendly, efficient, good listener.
* Proficient use of the computer, keyboard functions, and Microsoft Office.
* Ability to multitask and work under pressure.
* Knowledge of medical terminology and spelling is a plus.
* Excellent organization and time management skills.
* Must be detail-oriented.
* Have a desire to learn and grow within the Company.
Applicable To All Employees of Globe Life Family of Companies:
* Reliable and predictable attendance of your assigned shift.
* Ability to work full-time and/or part-time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've created a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
* Competitive compensation is designed to reflect your expertise and contribution.
* Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
* Robust life insurance benefits and retirement plans, including a company-matched 401 (k) and pension plan.
* Paid holidays and time off to support a healthy work-life balance.
* Parental leave to help our employees welcome their new additions.
* Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
* Company-paid counseling for assistance with mental health, stress management, and work-life balance.
* Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
* Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
INDGLA1001
Location: McKinney, Texas
Loan Asst*
Roseville, CA jobs
Job Title: Licensed Loan Officer Assistant
Department: Production
Reports to: Branch Manager
FLSA Status: Non-Exempt
Prepared By:Human Resources
Management Approval: VP of HR
Salary: $20.00 - $25.00 per hour with ability to make 50 BPS per file bonus
***** THIS IS A PART TIME REMOTE POSITION*****
Summary: American Pacific Mortgage is seeking a Licensed Loan Officer Assistant to provide administrative and customer service support to our Loan Officers while maintaining and enhancing client relationships. This role is ideal for someone who thrives in a fast-paced, customer-focused environment and has a passion for the mortgage industry. The Loan Officer Assistant/Relationship Manager will play a critical role in ensuring a seamless loan process by assisting with loan applications, managing communications, and supporting the loan officer's efforts to meet clients' needs throughout the loan lifecycle.
Essential Duties & Responsibilities:
Loan Application and Processing Support:
Assist with Loan Origination:
Provide administrative support to Loan Officers by gathering necessary documents, inputting data into loan origination systems, and preparing loan applications.
Ensure all client documentation (pay stubs, tax returns, bank statements, etc.) is accurate and complete for timely submission to underwriting.
Review loan applications for completeness, verifying that all necessary paperwork is collected before submission to underwriting.
Communication and Follow-Up:
Maintain regular communication with clients, agents, and third-party vendors (such as appraisers, title companies, etc.) to provide updates on the status of loan applications.
Follow up on outstanding documentation, ensuring all requested items are submitted promptly and accurately.
Provide clear and timely updates to clients about the loan process, answer questions, and ensure a positive experience.
Coordination of Loan Processing:
Assist the loan officer in managing the pipeline of loan applications, ensuring that loans move smoothly from initial application to final approval and closing.
Collaborate with underwriters and processors to ensure that all conditions are met before submitting the loan for final approval.
Review and help manage conditions, follow up on loan status, and assist with final document preparation.
Customer Service and Relationship Management:
Client Relationship Building:
Build and maintain strong, positive relationships with clients, real estate agents, and other partners.
Serve as the point of contact for clients throughout the loan process, ensuring they feel informed, supported, and confident in their loan journey.
Handle client inquiries, resolve any concerns, and proactively ensure a smooth and positive experience.
Proactive Client Engagement:
Help identify client needs and provide timely solutions to improve the overall client experience.
Assist the Loan Officer in maintaining long-term relationships with clients by sending follow-up emails, making calls, and providing reminders about future mortgage needs, such as refinancing opportunities.
Help coordinate post-closing follow-ups to ensure client satisfaction and increase repeat business and referrals.
Administrative Support:
Document Preparation and Management:
Prepare loan files, ensuring that they are organized, complete, and in compliance with regulatory requirements.
Assist with the preparation of loan disclosures, and other required documents, ensuring timely and accurate delivery to clients.
Maintain accurate and up-to-date client records in the loan management system, ensuring compliance with privacy and regulatory guidelines.
Scheduling and Coordination:
Schedule meetings, phone calls, and client appointments for the Loan Officer.
Coordinate and manage loan officer's calendar to ensure maximum efficiency.
Ensure the Loan Officer is prepared for client meetings with all necessary information and documents.
Marketing and Business Development:
Support Business Development Efforts:
Assist in the creation of marketing materials, social media posts, and email campaigns to attract new clients and partners.
Help manage and track leads from real estate agents, builders, and other referral sources, and maintain a system to track referral relationships.
Support the Loan Officer with marketing events, webinars, and client appreciation activities to build business relationships and generate new loan opportunities.
Brand Representation:
Represent the Loan Officer and American Pacific Mortgage with professionalism and integrity at all times.
Participate in local events, client meetings, and networking opportunities to enhance visibility in the market.
Compliance and Industry Knowledge:
Compliance Adherence:
Ensure all client interactions, loan processing tasks, and document submissions comply with applicable federal, state, and local regulations.
Stay up-to-date with changes in mortgage industry regulations and standards and assist in ensuring compliance with these changes.
Product Knowledge:
Stay informed on available mortgage products, interest rates, and industry trends to effectively communicate options to clients and provide guidance.
Assist clients in understanding mortgage options and recommend the best solutions for their needs.
Supervisory Responsibilities: None
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Superior analytical, evaluative, and problem-solving. Identifies and resolve problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Detail Oriented - Keen attention to detail
Interpersonal Skills - Proven leadership ability. Ability to set and manage priorities judiciously Maintains confidentiality; keeps emotions under control.
Oral Communication - Ability to present ideas in business-friendly and user-friendly language. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information.
Teamwork - Ability to motivate in a team-oriented, collaborative environment. Contributes to building a positive team spirit.
Attendance/Punctuality - Is consistently at work and on time, ensures work responsibilities are covered when absent.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; complete tasks on time or notifies appropriate person with an alternate plan.
Initiative - Exceptionally self-motivated and directed. Volunteers readily; undertakes self-development activities; seeks increased responsibilities.
Innovation - Displays original thinking and creativity; generates suggestions for improving work.
Education & Experience:
2+ years of experience in the mortgage or real estate industry is preferred.
Experience in customer service or relationship management is a plus.
Strong administrative and organizational skills, with experience supporting loan officers or other financial professionals.
Technical Skills:
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Experience with loan origination software (e.g., Encompass, Calyx, or similar systems) is a plus.
Familiarity with mortgage regulations and documentation is preferred.
Licensing:
Mortgage Loan Originator (MLO) license or the ability to obtain it is required.
Skills:
Industry Specific Skills: Ability to establish and maintain effective accounting systems and procedures. Ability to analyze large volumes of data related to complex processes, and visually present the results in a clear and concise manner.
Language Skills: Ability to read and interpret documents and writes routine correspondence. Ability to speak effectively with customers/vendors or other employees.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situation.
Computer Skills: Advanced proficiency in Excel. Attention to details in the accuracy and presentation of reports.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to walk and stoop.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level and temperature in the work environment is usually moderate.
This does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated.
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this position description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
Auto-ApplyFlexible Part Time Nurse Practitioner - Home Based Medical Care - Muscogee County, GA
Columbus, GA jobs
**$3,500 Sign On Bonus for External Candidates** **Optum is seeking a Flexible Part Time Nurse Practitioner to join our Home-based Medical Care team in Muscogee County, GA. Optum is a clinician-led care organization, that is creating a seamless health journey for patients across the care continuum.**
**As a member of our Landmark team, you will help bring home-based medical care to complex, chronic patients. This life-changing work helps give older adults more days at home.**
At Optum, the integrated medical teams who practice within Home and Community Care are creating something new in health care. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while **Caring. Connecting. Growing together.**
**Position Highlights & Primary Responsibilities:**
+ Establishes and maintains effective relationships with patients, care givers, and/or their legal representatives, IDT members, PCPs, other collaborating physicians/providers, and facility staff when applicable
+ Performs an initial comprehensive assessment on all newly enrolled patients and provides ongoing care thereafter, including visits to address changes in condition
+ Develops a patient management care plan upon enrollment and updates it as needed when changes in condition warrant or following hospitalization
+ Consults with Physician Leaders and coordinate with PCP in these decisions as available
+ Comfortable with basic procedures of episodic nursing care, including IV placement, blood draws, injections, foley catheters, nasal packing, basic wound care, etc. New hire and annual skills training provided
+ Performs post discharge visits to ensure patient stability is consistent with their goals of care
+ Participates in HEDIS measure campaigns and other quality initiatives to ensure the highest standards of care and to promote the improvement of care management and delivery
+ Participates in clinical after hours on-call program on rotational basis
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Certification through the American Academy of Nurse Practitioners (AANP), American Nurses Credentialing Center (ANCC), or the National Commission on Certification of Physician Assistants (NCCPA)
+ Current, unrestricted NP or PA licensure in State of Practice
+ Nurse Practitioner must actively hold, unrestricted RN licensure in State of Practice
+ Access to reliable transportation; if you are driving a vehicle, you must comply with all the terms of the Optum Motor Vehicle Safety policy
**Preferred Qualifications:**
+ 2+ years of clinical experience, primary care, home-based medical care, geriatrics, palliative care, emergency/urgent care, or similar setting
+ Proven knowledge of long-term care, community resources and cost-effective alternatives regarding patient care delivery systems
+ Proven knowledge of CPT, ICD-10 and HCPC codes
+ Proven knowledge of clinical standards of care
+ Demonstrated awareness of NCQA requirements, CMS guidelines, Medicaid/Medicare contracts and benefit systems
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $43.22 to $77.21 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
City Experience Manager, San Francisco - Velocity Black (Remote)
Richmond, VA jobs
Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives.
From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It's concierge, reimagined for the digital age.
What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.
Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for.
What You'll do:
You will be responsible for the delivery of our promise to our members in San Francisco - 'localizing the core DNA of Velocity Black'.
Leveraging the global reach, resources and brand of Velocity Black with granular local expertise and up to the minute knowledge of the best San Francisco has to offer in order to develop the local member community.
Growing the community of high performance, HNW members in San Francisco
Managing the P&L for your city, ensuring it is utilized with the highest ROI with regard to maximizing the relevant KPIs.
Owning the Content & Engagement strategy for your city's member cohort.
Overseeing the conceiving of and execution of regular member events at inspired locations in your city.
You will work closely with our Membership, CRM, and Operations teams to ensure frictionless integration of city-level and corporate-level operations.
You will be responsible for the upholding of our Velocity culture throughout your teams - focused around high performance and exceeding customer expectations.
Our cultural pillars of Adaptability, Initiative, Yes First, Resilience and Ownership should be conspicuous in everything your team does.
You will need to be extremely organized, and able to move seamlessly from assisting a team member with a challenging customer situation, to assessing priorities and progress from strategic altitude.
Basic Qualifications:
High School Diploma, GED, or Equivalent Certification
At least 5 years experience in the hospitality industry in San Francisco, CA
Preferred Qualifications:
Strong relationship building skills, customer focus and ability to collaborate
Strong interest and knowledge of the hospitality market and industry
Ability to work quickly and efficiently under pressure
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $115,200 - $131,500 for Manager, Concierge Specialist
Richmond, VA: $115,200 - $131,500 for Manager, Concierge Specialist
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Auto-ApplyFinancial Services Specialist (Remote)
Georgia jobs
About Us
We seek motivated, positive, and energetic individuals with a passion for teaching financial literacy basics, adding value, and inspiring families to dream again. We are the fastest-growing financial services brokerage in the world to meet a growing demand for financial literacy and support, not only in the United States but globally.
Our World-Class Training and Development Program will prepare you to achieve independence and gain the skills necessary to succeed as an entrepreneur. If you're new to the industry, you'll find our part-time options ideal for transitioning at your own pace to a full-time role.
Role Description
Teach the basics of financial literacy i.e how money works, how it grows, and how taxes work
Conduct Financial Needs Analysis to uncover financial goals of the client
Formulate tailored financial plans for them
Narrow down the best company that fits the clients needs out of the 25+ platinum providers we have on our shelf
Conduct semi annual and annual reviews
Experience
All experience levels are welcome, you'll be partnered with an experienced and successful broker who will guide you through every step, ensuring you're fully equipped to succeed. Our team is composed of individuals from diverse backgrounds doctors, nurses, lawyers, realtors, construction workers, military personnel, and more.
Helpful traits and skills include:
Entrepreneurial Mindset
Leadership
Self-Motivation
Organization & Initiative
High Ambition & Positive Energy
Work Schedule & Benefits
Flexible Schedule & Remote: The pandemic reshaped this industry, allowing us to support families, individuals, and business owners across the U.S. via Zoom. You'll have the flexibility to design your workday around your life and/or current employment.
Personal & Professional Growth: Benefit from our world-class training and mentorship programs designed to help each team member achieve their full potential with achievable advancement opportunities.
Cutting-Edge Technology: Multiple partnerships with fintech companies that offer proprietary software to streamline the client experience.
Rewarding Career: Make a lasting difference by teaching financial literacy and helping people achieve their financial dreams and goals, while also protecting their families.
Supportive Team Environment: Our successful plug-and-play system, paired with friendly competition, motivates our team to reach outstanding achievement levels.
Compensation
Financial Services is the most lucrative industry in the world, 100% Uncapped Commission- varies by client can be a $2,000, while another client can be a $10,000
Multiple income streams: Personal Income, Agency Bonus, Agency Income, Yearly Renewals 1-2%, and Referrals
Biweekly paydays every Tuesday and Friday (Paid 8 to 9 times a month)
Non-Negotiable Qualifications
Willingness to get licensed in 7-10 days via a state-approved course
Ability to pass a background check
Legally authorized to work in the United States
No Felonies
Find us on:
Instagram | LinkedIn | TikTok | GFI Website
NP Home Based Medical Care 10 Hours Per Week: Beaufort County, NC
Washington, NC jobs
10 Hours Per Week - Providers can work flexible hours between 8AM-8PM, seven days a week $5,000 Sign On Bonus For External Candidates Home Base Medical Care, part of the Optum family of businesses, is seeking a Part Time Nurse Practitioner to join our Home-based Medical Care team to see patients for 10 hours per week in Beaufort County, NC. Optum is a clinician-led care organization that is changing the way clinicians work and live.
Home Based Medical Care involves travel to patient residences. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.
At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.
Position Highlights & Primary Responsibilities:
* Establishes and maintains effective relationships with patients, care givers, and/or their legal representatives, IDT members, PCPs, other collaborating physicians/providers, and facility staff when applicable
* Performs an initial comprehensive assessment on all newly enrolled patients and provides ongoing care thereafter, including visits to address changes in condition
* Develops a patient management care plan upon enrollment and updates it as needed when changes in condition warrant or following hospitalization
* Consults with Physician Leaders and coordinate with PCP in these decisions as available
* Comfortable with basic procedures of episodic nursing care, including IV placement, blood draws, injections, foley catheters, nasal packing, basic wound care, etc. New hire and annual skills training provided
* Performs post discharge visits to ensure patient stability is consistent with their goals of care
* Participates in HEDIS measure campaigns and other quality initiatives to ensure the highest standards of care and to promote the improvement of care management and delivery
* Participates in clinical after hours on-call program on rotational basis
Home Base Medical Care, a part of Optum, was created to transform how healthcare is delivered to the most medically vulnerable members in our community. Our medical group provides home-based medical care to patients. Our clinical teams can spend quality-time caring for a smaller number of patients, giving all patients the space, respect, compassion and care they deserve. At Home Base Medical Care, our interdisciplinary teams collaboratively manage our complex patient panels. Join Home Base Medical Care to be part of a growing company full of purpose-driven, action-oriented, and compassionate team members working to dramatically transform healthcare for our communities. Together, we're making health care work better for everyone.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* Certification through the American Academy of Nurse Practitioners (AANP), or the American Nurses Credentialing Center (ANCC)
* Current, unrestricted NP licensure in State of Practice, or the ability to obtain by assigned start date
* Nurse Practitioner must actively hold, unrestricted RN licensure in State of Practice, or the ability to obtain by assigned start date
* Current, active DEA licensure/prescriptive authority or ability to obtain post-hire, per state regulations (unless prohibited in state of practice)
* Access to reliable transportation; if you are driving a vehicle, you must comply with all the terms of the Optum Motor Vehicle Safety policy
Preferred Qualifications:
* 2+ years of clinical experience, primary care, home-based medical care, geriatrics, palliative care, emergency/urgent care, or similar setting
* Proven knowledge of long-term care, community resources and cost-effective alternatives regarding patient care delivery systems
* Proven knowledge of CPT, ICD-10 and HCPC codes
* Proven knowledge of clinical standards of care
* Demonstrated awareness of NCQA requirements, CMS guidelines, Medicaid/Medicare contracts and benefit systems
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $43.22 to $77.21 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Part Time (30 Hours) Associate Banker, West Valley City Branch, Salt Lake City, UT Bilingual Spanish Required
Salt Lake City, UT jobs
JobID: 210692151 JobSchedule: Part time JobShift: Variable : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Spanish fluently is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experience.
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