HealthLinc jobs

As a Certified Nurse Midwife or Women's Health Nurse Practitioner, you will provide medical care and education to obstetrical patients, deliver babies, and assist in the maintenance of HealthLinc protocols as assigned. This position will work closely and will report to the Site Medical Director. JOB RESPONSIBILITIES: * Provides reproductive, obstetric and gynecologic care and treatment to female patients under supervision of obstetrician-gynecologist or family practitioner. * May deliver babies in a hospital, as part of an obstetric rotation. * Instructs patients in prenatal and postnatal health practices. * Participates in initial examination of OB patient and is assigned responsibility for care and treatment. * May conduct classes for groups of patients and families to provide information concerning pregnancy, childbirth, and family orientation. * May instruct in midwifery and women's health within HealthLinc and provide training. * Participates in Peer Review and performance audits as assigned. * Assists in the development and maintenance of HCHC practice guidelines (protocols) as assigned. * Participates in the QA Committee as assigned. * Makes presentations in the community when requested. * Represents the provider staff at the HCHC Board or other local organizations if requested. * Teaches students as assigned. * Attends yearly continuing education meeting as required for mandatory certification. * Attends regional or national Community Health Center meetings as requested. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Performs other duties as assigned.

Job Details Portage, IN Chesterton, IN; Chesterton, IN; Lake Station, IN; Valparaiso, INDescription Summary/Objective The Regional Clinical Services Manager will manage the clinical support team members in their assigned region and collaborate with others in the leadership team to ensure full integration of clinical functions into the operations of the health center. They will oversee clinical performance, including development and implementation of protocols and standardization of workflow. Essential Functions Foster a positive and supportive work environment Sets performance objective and goals for assigned clinical staff Conducts and reviews monthly chart audits with staff, and initiates corrections as needed Assists with staff training and development, in collaboration with the Clinical Education Team Ensuring clinical staff's tasks are completed in a timely manner Initiating all corrective action and performance improvement plans for assigned clinical staff Reviewing staff competencies are completed timely Monitoring clinical staff processes and workflow issues Review and maintain clinical supply ordering and reviewing inventory and PAR levels Managing internal and external communication with clinical staff Enforcing chain of command with assigned staff Hiring staff and monitoring staffing needs/coverage Collaborating with the Quality team on performance metrics and gaps in care Management of all VFC ordering and data logger downloads for assigned health centers, in addition to VFC temperature excursions, returns, decrementing, and reconciliation Provides coverage for other regions, as needed for absences, included by not limited to providing clinical staff coverage Develop protocol and procedures to improve staff productivity and morale in collaboration with Risk Managment team Train and review huddle processes with Practice Managers/new staff Monitor and manage assigned clinical staff schedules in Teams, including all time/attendance concerns Completes Quest billing trailers and failed lab reports to resolve patient lab billing issues Perform other necessary duties, as required by NorthShore, to maintain PCMH/HRSA compliance *These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion. Competencies Planning and strategic foresight Responsible Decision Making and Problem Solving Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be frequent for this position. This position is hybrid. Qualifications Required Role Qualifications Minimum required education per state of Indiana/HRSA Certified/Registered Medical Assistant, Licensed Practical Nurse, Advanced Practical Nurse or Registered Nurse licensing Minimum of 3 years of experience working within healthcare or a healthcare related setting Valid certification in a healthcare related field, in lieu of an Associates and/or bachelor's degree Preferred Role Qualifications Three years of supervisory experience in an outpatient healthcare clinic. Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical, Visual, and Audible Requirements Physical Requirements Activity Occasionally (1 -33%) Frequently (34-66%) Continuously (67-100%) Sitting x Walking x x Standing x x Bending x x Squatting/Crouching x Climbing x Kneeling x Twisting/Turning x Hand dexterity/Fine Motor Manipulation x Lifting 0 - 50lbs x Lifting 50+lbs x Carrying 0 - 50lbs x Carrying 50+lbs x Pushing 0 - 300lbs x Visual & Audible Requirements - Employee mark an “x” for “YES” or “NO” Activity Yes No Can see without corrective eyewear Can differentiate colors/see color differences clearly Can hear without hearing assistance I acknowledge that I may be exposed to infectious and contagious diseases. I acknowledge that I may be in contact with patients under a wide variety of circumstances. I acknowledge that I can handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures. I acknowledge that I may occasionally be subject to irregular working hours. I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary. *Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job described.

As a Referral Representative, you will act as a liaison between patients, our providers, and specialty sites; check patient eligibility and maintain accurate and timely documentation. This position will report to the Assistant Site Operations Director. JOB RESPONSIBILITIES: * Organizes appropriate referrals to specialists and remains a resource for patients and staff regarding the referral agencies and process. * Checks Medicaid, Medicare, and private insurance websites for patients provider coverage. * Completes referral information for patients as requested by the Providers. * Maintains and updates referral resource binder. * Manages open referral orders by finding documents and follows up with all parties involved. * Assists with patient phone calls and questions. * Follows up with specialty clinics to coordinate patients medical information flow. * Maintains accurate and timely documentation. * Obtain prior authorization for specific testing. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Perform other duties as assigned.

As a Peer Recovery Coach you will provide peer support services, serve as an advocate, and provide education and information about substance use and recovery to patients at HealthLinc and individuals served as a part of the Mobile Response Team (MRT). The MRT is comprised of the PRC and a law enforcement or EMS professional. This position will work with community members, MRT, HealthLinc patients and will report to the Mobile Integrated Response Coordinator. JOB RESPONSIBILITIES: * Provides recovery education to patients for every phase of the recovery journey from pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery maintenance. * Works in partnership with local law enforcement and emergency service professionals to assist with home visits to persons referred to the MRT from a community partner or after an overdose. * Maintains follow-up contact with recovering person to ensure their ongoing success and to provide re-engagement support in partnership with others in partner agencies if needed. Long-term engagement, support, and encouragement. * In collaboration with the MIR Coordinator, utilize community resources and assess for appropriateness of services to patients. * Transports patients to their MAT appointments if necessary. * Assists patients in articulating personal goals, steps and barriers for recovery. * Assists patients in identifying personal strengths in daily living and recovery skills. * Observes and reinforces positive progress that patients make toward recovery goals. * Supports the vocational choices patients make and assist them in overcoming job-related anxieties and conflicts. * Utilizes his/her unique recovery experience to teach and role model the value of every individual's recovery experience. * Maintains effective coping and self-help techniques. * Supports connections to community based, mutual self-help groups and link individuals to appropriate professional resources when needed. * Provides vision-driven hope and encouragement for opportunities at varying levels of involvement in community-based activities (e.g., work, school, relationships, physical activity, hobbies, etc.). * Maintains confidentiality of patient information. * Maintains appropriate professional boundaries with patients and avoids dual relationships within the community. * Fulfills documentation requirements accurately and in a timely manner. * Uses inclusive, culturally appropriate language and attitudes with all clients and staff * Travels every day to meet with individuals within the assigned county. * Alternating on-call schedule will be required. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Performs other duties as assigned.

As a Dental Assistant I, you will systematically analyze patient health information, manage and track coordination of pro-active care for patients with chronic conditions, and identify wellness and/or preventative service for clinical patients. This position will work closely with the dental staff and will report to the Dental Coordinator. As a Dental Assistant II, you will perform all the duties of Dental Assistant I, place and shape composite resin restorations, and facilitate dental equipment repairs and tracking processes As a Dental Assistant III, you will perform all the duties of Dental Assistant I and Dental Assistant II, direct billing tasks to the appropriate personnel, and collaboratively monitor dental schedules JOB RESPONSIBILITIES: Level 1 * Receives and prepares patients for treatment, including seating positioning chair, and placing napkin. * Takes and records vital signs. * Identifies intraoral anatomy. * Performs mouth mirror inspection of the oral cavity. * Exposes and evaluates radiographs for diagnostic quality. * Charts existing restorations or conditions. * Provides patient preventive education and oral hygiene instruction. * Applies topical anesthetic to the injection site. * Identifies features of rotary instruments. * Places and removes dental dam. * Maintains field of operation during dental procedures via retraction, suction, irrigation, drying, placing and removing cotton rolls, etc. * Using the concepts of four- handed dentistry, assists with basic restorative and intraoral surgical procedures, including prosthodontics, restorative dentistry extractions, periodontics, and endodontics. * Transfers dental instruments. * Places and removes matrix bands. * Places amalgam for condensation by the dentist. * Provides pre- and post-operative instructions. * Recognizes and responds to basic medical/dental emergencies such as post-surgical bleeding. * Removes sutures. * Phones in prescriptions at the direction of the dentist. * Takes preliminary impressions. * Selects and manipulates gypsums and waxes. * Mixes dental materials. * Pours, trims, and evaluates the quality of diagnostic casts. * Completes laboratory authorization forms. * Places and removes retraction cord. * Fabricates, places, and removes temporary crowns and cements. * Cleans and polishes removable appliances and prostheses. * Prepares procedural trays/armamentaria set-ups. * Performs sterilization and disinfection procedures. * Performs coronal polishing procedures pending appropriate certification achieved. * Applies topical fluoride and pit and fissure sealants upon achieving appropriate certifications. * Performs routine maintenance of dental equipment. * Maintains emergency kit. * Acts as a backup for the Dental Patient Services Representative as needed. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Performs other duties as assigned. Level 2 (In addition to above) * Placing, packing and carving of amalgam restorations. * Places and shapes composite resin restorations. * Applies liners and bases. * Performs pulp capping procedures. * Precepts dental assistant externs. * Orders supplies and tracks inventory. * Tracks lab cases and manages invoices. * Facilitates and tracks Dental Equipment repairs. * Completes all assigned Relias training on time. * Performs other duties as assigned. Level 3 (In addition to above) * Performs all the duties of Dental Assistant I and Dental Assistant II. * Directs billing tasks to appropriate personnel. * Trains Dental Assistant I. * Collaboratively monitors dental schedules. * Completes all assigned Relias training on time. * Performs other duties as assigned.

At HealthLinc, we understand that mental health and physical health can affect each other, both positively and negatively. That is why we have integrated care teams with primary care providers, pharmacists, nurses, community health workers, peer support professionals, and Integrated Behavioral Health Therapists who provide integrated, holistic health services to improve patients' mental and physical well-being. As an Integrated Behavioral Health Therapist, you will provide single session therapy (SST) or ongoing therapy interventions to patients who have mental health, substance use, and/or physical health conditions impacting their well-being, while integrating your care with professionals on the care team. You will report to the Site Operations Director and receive clinical guidance and support from clinical leaders. JOB RESPONSIBILITIES: * Utilize practice-based learning through review of literature, outcomes data, and reflection on interventions provided to patients for self-improvement. * Available for warm handoffs from care team members by being in the clinic. * Provides evidence-based single session therapy or ongoing therapy interventions in 20-40 minute sessions for all ages and conditions based on the patient's needs and preferences. * Provides primary care providers with same-day verbal feedback on patient encounters either in person or via EHR. * Participate in regular consultation and staffing with the primary care providers, psychiatry, community health workers, pharmacists, peer support professionals, and other care team members to provide integrated care. * Provides specialty behavioral health referrals for specialized treatment, intensive outpatient programs (IOP), residential, or inpatient care when appropriate. * May provide occasional intensive case management services. * Provides a range of services including screening and interventions related to chronic disease management programs. * Conducts risk assessments, as indicated. * Provides psychoeducation for patients' families. * Writes clear and concise progress notes in the EHR explaining assessment findings, interventions delivered, and recommendations made to the primary care provider, while adhering to administrative requirements. * Educates primary care providers in the basic principles of brief behavioral interventions, evidence-based therapy and cognitive behavioral interventions and reinforce their use in the medical visit. * Provides assistance in capturing program evaluation and fidelity measures. * Attends relevant meetings, including all staff, clinical, and provider meetings. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

Job Details Lake Station, INDescription Summary/Objective Practice Manager will cultivate a positive work environment, collaborate with department managers, enforce policies, and ensure operational efficiency. Essential Functions Foster a positive and supportive work environment. Cultivate an open, honest, team-oriented work culture Respond to concerns of patients, providers, and staff patiently and with the goal of helping everyone succeed Works closely with Department Managers to oversee daily work activities. Troubleshooting challenges that arise and delegating to the appropriate manager. Keeping open communication and meeting regularly to address concerns. Daily review of time and attendance ensuring that site has appropriate coverage and reaching out to Regional/Department Manager as issues need addressed Enforcing NorthShore policies regarding professionalism, punctuality, dress code, and culture for all employees with their clinic Ensures exam rooms, workstations, all equipment, and other work areas are organized, clean, and functional Monitors supply inventories to ensure operational levels are maintained Monitors, inspects, and reports incidents as they arise within clinic Works with the compliance department and coordinates all site-specific programs Responsible for monthly and quarterly site inspections and conducts all required drills and inspections Address Safety Zone issues Provide support to other NSHC sites of varying levels as needed *These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. Competencies Planning and strategic foresight Responsible Decision Making Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Role Qualifications Must be at least 18 years of age Must have reliable transportation High school diploma or equivalent Preferred Experience Requirements Two years of experience working within a healthcare setting. Minimum Education Requirements Bachelor's degree in business, or healthcare related studies Preferred Education Requirement Master's degree in business, leadership, or healthcare related studies. Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical Requirements While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 lbs. While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.

Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level. IHC Jackson County in Seymour, IN seeks a compassionate Licensed Behavioral Health Professional to join our team! You will be crucial in providing integrated behavioral health services within the Primary Care Behavioral Health model. The Behavioral Health Professional is an essential member of our integrated care team and is vital in delivering evidence-based and high-quality care to the individuals and families we serve in our community. Role Highlights: 100% outpatient 4-day work week option Dedicated administrative time built into your schedule No weekends, evenings, off on major holidays, and generous PTO Administrative support Mission-driven hybrid flexibility Dedicated case manager Ongoing professional development training Challenging and rewarding work environment IHC's robust benefits and compensation package includes: $5,000.00 retention bonus paid after one year $2,500.00 paid for continuing education, including paid licensing fees and tuition reimbursement Paid malpractice Day 1 Insurance benefits eligibility Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions 403(b) Retirement Plan matching at one year of employment Generous Paid Time Off and Floating Holidays Flexible Leave of Absence programs Personify Health Wellness program with paid incentives for participation SupportLinc Employee Assistance Program with 24/7 access to therapy consultation services Licensed Behavioral Health Professional Job Responsibilities: Provide comprehensive assessment and diagnosis of behavioral health patients Assists providers in recognizing and treating mental, psychosocial, and substance abuse disorders Provide effective treatment planning and assist patients in achieving goals Evaluate crises and apply appropriate interventions and referrals Provide assessment, consultation, and brief intervention for psychological/psychiatric disorders Maintain an active presence and communicate with Primary Care Providers (PCPs) during clinic hours Available for same-day and scheduled initial interventions with patients Performs brief, limited follow-up visits for selected patients Actively participate in meetings that support IHC's integrated healthcare model to provide comprehensive care for patients Assist in the detection of “at risk” patients and the development of plans to prevent further psychological or physical deterioration Assist the primary care team in developing care management processes such as the use of guidelines, disease management techniques, case management, and patient education to improve self-management of chronic disease, including substance use Teach patients, families, and staff care, prevention, and treatment enhancement techniques Monitor the site's behavioral health program, identifying problems related to patient service and make recommendations for improvement Desired skillset: The ideal candidate will have excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions Comfortable with the pace of primary care, working with an interdisciplinary team Ability to design and implement clinical pathways and protocols for treatment of chronic conditions Ability to work through brief patient contacts and make quick and accurate clinical assessments Strong communication skills Cultural awareness and sensitivity Good knowledge of psychopharmacology Requirements Master's degree in social work from an accredited university/college LCSW, LMFT, or LCMHC licensure in the state of Indiana Basic Life Support (BLS) certification (AED included) Active and clean Indiana driver's license, including state-mandated auto insurance At least 1 year of experience, 3 years or more preferred Equal Employment Opportunity Statement We are an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Salary Description $83,430.00-93,441.60 (education/experience based)

Job Details Portage, IN HybridDescription Details Summary/Objective The Patient Access Representative Position at NorthShore Health Centers requires excellent customer service skills. The job duties of Patient Access Representative are to schedule appointments for patients who call in by telephone, making sure they utilize appropriate scheduling guidelines in accordance with the purpose for the appointment. Essential Functions Answers incoming calls in a courteous and professional manner, addresses the nature of the call, and if the call is for a reason other than scheduling an appointment, directs to appropriate department to ensure good customer satisfaction. If caller wishes to schedule an appointment, asks appropriate questions to determine nature of appointment, provider requested, etc., and utilizing EHR scheduling template guidelines, schedules the patient appointment accordingly. Follows HIPAA policies and practices at all times when handling incoming calls to protect patient confidentiality. When scheduling an appointment, always enters/updates patient information in NextGen practice management software. Explains to caller about financial information they must bring with them to their appointment to qualify for: Sliding Fee, Commercial Insurance Visit, or Medicaid enrollment; to ensure patient receives healthcare services that are affordable. Makes sure that all patient questions have been addressed satisfactorily before disengaging call. Educates patients on all services that are provided at NorthShore. Attends meetings and training sessions as required. Maintains a working knowledge of department policies and procedures. Handle reschedules of patient appointments as directed by Patient Access Supervisor or Director of Patient Services. Check and review all provider schedules and report any errors found. Contact patient to schedule appointment as follow up to Patient Portal Messages. Confirm patient appointments as instructed Manage in house referrals as directed. Executes other verbal or written specific assigned tasks, requiring similar or lesser skills and abilities, some which are continuing while others are occasional in nature. *These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. Competencies Planning and strategic foresight Responsible Decision Making Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Role Qualifications Must be at least 18 years of age Must have reliable transportation High school diploma or equivalent Preferred Experience Requirements Two years of experience working within a healthcare setting. Minimum Education Requirements High school diploma or equivalent Preferred Education Requirement Associate's degree in business, or healthcare related studies Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical Requirements While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 lbs. While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.

As a Site Operations Director, you will oversee and act as a resource for support staff, assure efficient operation of clinic-based services, assist with the hiring of quality staff, and uphold HealthLincs policies and procedures. This position oversees all clinic personnel, works closely with the Assistant Site Operation Director and Site Medical Director, and reports to the Chief Operating Officer. JOB RESPONSIBILITIES: * Supervises and coordinates various personnel actions including, but not limited to, recruiting, directing, training, competencies, performance appraisals, promotions, monitoring time and attendance, and vacation schedules to ensure the clinic operates in an efficient manner. * Remains knowledgeable of support staffs roles and responsibilities, as well as all areas of practice in order to provide continuity of services during position vacancies. * Reviews and recommends changes to the COO in operational procedures that promote high quality patient centered care, productivity enhancement, risk management, cost savings, employee engagement and patient satisfaction. * Plans and oversees practice activities including monthly staff meetings and preparing agendas. * Coordinates with Finance on billing issues, assuring encounters are closed timely and the budget process is maintained. * Ensures all patient concerns are handled correctly by recommending and implementing corrective actions including documenting and reporting of results. * Coordinates with the Site Medical Director regarding the scheduling of clinical staff, including after-hours call, to ensure appropriate coverage. * Monitors and ensures that all staff possess a high-quality appearance, practice knowledge, and professionalism, assignment of mentors and actively participates in new staff onboarding process. * Provides leadership, conflict resolution, motivation and promotes team work of subordinates in achieving agency goals and productivity thresholds. * Maintains compliance standards in accordance with the Compliance policies, FTCA and the Code-of-Conducts and reports concerns timely and appropriately providing resolution and follow-up to the COO. * Ensures current HL policies and procedures, manuals, OSHA, HIPAA and HL regulations are followed by every staff member. * Ensures bank deposits are made daily. * Participates in community outreach projects as coordinated with the COO. * Assists with the development of the annual HealthLinc budget and the employee engagement budget. * Ensures all assigned staff have adequate equipment, materials and supplies to complete their assigned tasks in an efficient, safe, and cost-effective manner. * Responds quickly in crisis situations and assures all staff are knowledgeable of safety policies and procedures. * Conducts emergency drills and assures documentation is recorded and available for inspections. * Assures the facility is maintained in cleanliness, sanitary, safe and orderly manner; working in conjunction with the Facilities Manager to achieve HealthLincs high standards. * May serve as a supervisor for Nurse Practitioner Residency Program (site specific). * Coordinates schedules and training for the Telehealth unit (site specific). * Approves purchase orders for all departments and budgets. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Performs other duties as assigned.

Job Details Gary, INDescription Summary/Objective The Ultrasound Technician operates diagnostic imaging equipment, and performs diagnostic imaging procedures to assist Providers in treating & diagnosis patients. The Radiology Technologist documents outcomes and presents imaging results to the Provider for interpretation. Essential Functions Explains procedures to the patient to reduce anxieties and obtain patient cooperation. Records any relevant medical history. Moves ultrasound equipment to specific positions and adjusts controls to set exposure factors based on knowledge of radiographic exposure techniques and protocols. Practices radiation protection techniques by using beam restrictive devices, and patient shielding skills. Follows prescribed safety standards in operating all required equipment. Selects length and intensity of radiation exposure by adjusting equipment on an individual basis. Examines radiographic digital images for image quality. Ensures equipment is in proper working order at all times. Maintains x-ray rooms and work areas. Orders and stocks all ultrasound supplies, cleans and maintains ultrasound equipment. Performs all required quality assurance testing to comply with State requirements/regulations Complies with all regulatory regulations, including NorthShore Health Centers Policies and Procedures, and Indiana State Department of Health regulations. Complies with OSHA, universal precautions, and Exposure Control Plan. Maintains patient confidentiality at all times. Processes routine paperwork. Participates in professional development activities and maintains professional affiliations. Prepares all required reports and data pursuant to State requirements. Assists with departmental Quality Assurance reporting. Attends in-services, meetings, and mandatory training as required. Execute verbal and/or written specific assigned tasks requiring similar or lesser skills and abilities some of which are continuing while others are occasional in nature. *These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. Competencies Planning and strategic foresight Responsible Decision Making Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Role Qualifications Must be at least 18 years of age Must have reliable transportation Licensed Rad Tech in the State of Indiana American Registry of Radiologic Technology (ARRT) certified CPR Certification Preferred Experience Requirements Two years of experience working within a healthcare setting. Minimum Education Requirements Associate's degree in Radiography Preferred Education Requirement Bachelor's degree in Radiography Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical Requirements While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 lbs. While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.

Job Details Crown Point, INDescription Summary/Objective The Women's Health Coordinator (WHC) is responsible for coordinating maternal and women's health care to achieve the best possible health results for mothers and newborns. The WHC will help coordinate maternity services, prenatal education programs, gynecological care coordination, addressing social factors, connecting to resources, and hospital coordination. The WHC works closely with the Pediatric Care Coordination team to ensure proper transition of care. Essential Functions Ensures pregnant women are obtaining prenatal care, and consistently making prenatal appointments Performs Non-Stress Test per doctor's orders, monitoring fetal wellbeing Reinforces visit summary instructions from various service providers Assists with referrals to WIC, Maternal/Fetal Medicine, requests for durable medical equipment, etc. Assists in obtaining pre-birth selection forms and entering information into the Indiana State database Obtains initial medical and obstetric history, provides pregnancy related education for prenatal patients Assists patients in making informed decisions regarding family planning options by providing effective education and resources Provides education and resources regarding women's health conditions Assists clinical staff by performing free pregnancy tests, covering lunch/breaks, etc. Keeping open and ongoing communication between patients, their families, and healthcare providers Assists at developing educational classes and programs for at risk pregnant women at NorthShore and our servicing communities Train and educate patients and their families on care coordination, creating SMART goals, available organizational and community services, and self-management techniques Completes proper documentation in patient medical records, as well as productivity managing software Maintain Indiana Child Passenger Safety Technician certification by completing seat safety checks, education and installations Attends staff meeting, department training/meetings, etc. Promote NorthShore services to patients and families and assist with transition of care to the Pediatric Care Coordination team Coordinate access to prenatal care and linkage to services that include medical home health, healthy eating, centering classes, breast feeding classes and other services based on client needs Other related duties assigned by the Care Coordination Manager *These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion. Competencies Planning and strategic foresight Responsible Decision Making Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Required Role Qualifications Minimum required education per state of Indiana/HRSA Certified/Registered Medical Assistant Two years of experience working within a healthcare setting Ability to obtain Indiana Child Passenger Safety Technician Certification within 1 year of hire Ability to obtain Neonatal Stress Test Certification within 90 days (about 3 months) of hire Preferred Role Qualifications Registered nurse with valid licensure in the State of Indiana. 1+ year experience as a Registered Nurse in Maternity, Labor and Delivery, OB or related specialty area Bilingual in Spanish Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical, Visual, and Audible Requirements Physical Requirements Activity Occasionally (1 -33%) Frequently (34-66%) Continuously (67-100%) Sitting x Walking x Standing x Bending x Squatting/Crouching x x Climbing x Kneeling x Twisting/Turning x Hand dexterity/Fine Motor Manipulation x Lifting 0 - 50lbs x Lifting 50+lbs x Carrying 0 - 50lbs x Carrying 50+lbs x Pushing 0 - 300lbs x Visual & Audible Requirements - Employee mark an “x” for “YES” or “NO” Activity Yes No Can see without corrective eyewear Can differentiate colors/see color differences clearly Can hear without hearing assistance I acknowledge that I may be exposed to infectious and contagious diseases. I acknowledge that I may be in contact with patients under a wide variety of circumstances. I acknowledge that I can handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures. I acknowledge that I may occasionally be subject to irregular working hours. I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary. *Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job described.

As a Medical Assistant, you will prepare patients for examination, administer immunizations, perform simple medical procedures, and perform other administrative and clinical duties. This position works closely with the Medical Assistant staff and will report to the Medical Assistant Supervisor. JOB RESPONSIBILITIES: * Prepares patients for examination: * Greets patients * Obtains chief complaint from patient. * Takes B/P, weight, height, temperature, etc. * Assists with laboratory requisitions and assures lab pick-up. * Administers immunizations and other injections under the direction of a medical provider. * Updates and maintains patient charts. * Answers telephone calls and callbacks as instructed by registered nurse or a medical provider. * Performs simple medical procedures, such as earwax removal. * Identifies unsafe patient environment and discusses situations with the medical provider or designee. * Assists medical provider with wide variety of patient care procedures and tests; collects, labels, and processes specimens as required and in accordance with policies and procedures. * Performs routine tests (i.e. BS, UA, Pregnancy test, Strep test, blood draws, administering and reading TB tests, etc.) as ordered and/or performs Standing Orders according to established policies and procedures. * Cleans and sterilizes equipment/instruments according to established policies and procedures. * Maintains room cleaning schedule and restocks examination rooms according to established policies and procedures. * Conducts inventory of supplies and equipment for medical office/clinical area as needed or requested. * Maintains temperature controls on refrigerator for vaccine storage as required. * Calls patients regarding test results. * Identifies and draws up medication for immediate verification and use by medical provider * Works on a rotating basis as a Seated MA answering phones, taking off/separating faxes, checks labs for scanning; directing scanner regarding what labs go to which provider; * Maintains logs (i.e. medical logs, inventory update, etc.) and records for clinical area. * May be required to request medical records from other health care providers. * Occasionally supervises and acts as a trainer/preceptor for students and/or temporary staff. * Assists the Medical Assistant Supervisor as needed. * Relieves and substitutes for other medical assistants in all clinical areas as needed. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Performs other duties as assigned.

As an Outreach and Enrollment Representative you will participate in all aspects of community relations and outreach for HealthLinc. You will coordinate and attend the outreach and educational activities throughout the year. In addition, this position will serve as a Certified State Navigator and will conduct enrollment activities for the new Marketplace, providing enrollment services, education and serving as a resource to patients, consumers and businesses about the availability of these programs. This position will work with the public, Healthlinc patients and the entire Outreach team and will report to the Outreach and Enrollment Manager JOB RESPONSIBILITIES: * Attends any assigned Outreach events in the community, with the understanding that some might be outside of the regular business hours (evenings, weekends, etc.) * Performs outreach and assists consumers with completing applications for health coverage per standards and provide unbiased and accurate information on Qualified Health Plan (QHP) options to support consumers in choosing the health plan that is the best fit for their needs * Provides local communications strategy and support for program activities. * Identifies and provides information and referrals on local resources and patient referrals. * Serves as liaison to public community organizations, medical facilities, and health professionals. * Conducts public education activities to raise awareness about HealthLinc and the full range of health insurance coverage options. * Keeps current of ongoing changes to the public healthcare system and communicates this information to HL patients and partners while maintaining expertise in eligibility, enrollment and program specifications. * Keeps immediate supervisor and staff informed of activities and project timelines, including areas of concern and challenges, within areas of responsibility. * Develops specialty in one, or more, of the assigned areas: quality, monthly initiative educator, trainer, Medicaid/marketplace educator, event planner, mobile unit outreach, ob/pediatrics, school outreach. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). Performs other duties as assigned.

Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level. IHC Jackson County in Seymour, Indiana is seeking a full-time Pediatrician to join our dedicated and compassionate team! The role involves providing medical care to underserved communities in Southern Indiana. This is a perfect opportunity for a pediatrician who wants to impact children's lives positively. Whether you're a seasoned professional or a new graduate ready to start your journey, we welcome you to be part of something truly meaningful! Meet our Jackson County Team: ********************************************************* Clinic Hours of Operation: Monday - 7:30 a.m. - 6:00 p.m. Tuesday - 7:30 a.m. - 6:00 p.m. Wednesday - 7:30 a.m. - 6:00 p.m. Thursday - 7:30 a.m. - 6:00 p.m. Friday - 7:30 a.m. - 4:00 p.m. Role Highlights: 100% outpatient A supportive work environment with a focus on work-life balance Flexible schedule No weekends, evenings, off on major holidays, and generous PTO Onsite Integrated Behavioral Health Opportunities for professional growth and development eClinicalWorks EMR Team-based collaborative care model IHC's robust benefits and compensation package includes: J-1/H1-B visa sponsorship $100,000 loan repayment $5,000.00 CME and 40 hours of time off for CME purposes $5,000.00 relocation reimbursement Retention bonus Guaranteed 2.5% minimum annual salary increase Paid malpractice with 100% tail insurance covered through the Federal Torts Claims Act (FTCA) Eligible for National Health Service Corps (NHSC) and company loan repayment program Paid license DEA board certifications Day 1 Insurance benefits eligibility Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions 403(b) Retirement Plan matching at one year of employment Generous Paid Time Off and Floating Holidays Flexible Leave of Absence programs SupportLinc Employee Assistance Program with 24/7 access to therapy consultation services Requirements Doctor of Medicine (M.D.) or Doctor of Osteopathy (D.O.) from an accredited school of medicine Licensed or eligible for licensure in Indiana Completion of an accredited Residency Program Board-Certified or Board-Eligible Commitment to the mission of Indiana Health Centers, Inc. Prefer working at an FQHC, CHC, or PCMH Equal Opportunity Employment Statement We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Salary Description Minimum salary $237,836.00

Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level. The Pharmacy Technician (PT) contributes to IHC's mission and goals of patient satisfaction, quality of care, and productivity. This position is responsible for the resolution of third-party rejections and responding to high-volume customer inquiries, working under direct supervision. The PT is also responsible for using pharmacy systems to obtain patient and drug information. The Pharmacy Technician filling this job opening will float between the IHC Marion and IHC Kokomo pharmacies to provide additional coverage on busy days and for primary staff PTO. Learn More About Pharmacy at IHC: ***************************************** Kokomo & Marion Pharmacy Hours of Operation: Monday - 8:00 a.m. - 5:00 p.m. Tuesday - 8:00 a.m. - 5:00 p.m. Wednesday - 8:00 a.m. - 5:00 p.m. Thursday - 8:00 a.m. - 5:00 p.m. Friday - 8:00 a.m. - 4:00 p.m. IHC's robust benefits and compensation package includes: $2,000.00 retention bonus paid after one year of employment No nights or weekends Generous Paid Time Off and Floating Holidays Day 1 Insurance benefits eligibility 403(b) Retirement Plan matching at one year of employment Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions Flexible Leave of Absence programs Personify Health Wellness program with paid incentives for participation SupportLinc Employee Assistance Program with 24/7 access to therapy consultation services Pharmacy Technician Role Responsibilities: Processes new patient registration by entering data into the pharmacy software system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry-related exceptions. Transitions inventory through different workflow stages with a focus on quality control. Counts and fills prescriptions. Cleans and helps maintain the pharmacy and keeps the work area orderly. Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Provides assistance to Pharmacists by identifying and communicating issues as appropriate. Performs duties and responsibilities according to the philosophy and standards of the organization, including conveying courtesy, respect, enthusiasm and positive attitudes in work situations with clients, peers and visitors. Maintains client and associate confidentiality. Responsible for understanding all the applicable policies and procedures of the department necessary to perform essential job functions as well as the employee handbook. The position may be requested to perform job-related tasks other than those stated in this description as directed by the Pharmacy Manager. Adheres to the organization's prescription data entry procedures and guidelines. Performs other related duties as assigned. Ensures pharmacy services are in line with state and federal requirements. Required skills and experience: High degree of interpersonal and organizational skills. Proficiency with written and verbal communication skills. Experience in an FQHC or safety-net healthcare environment. Experience with the 340b program. Experience integrating pharmacy services into primary care. Pharmacy experience in a retail setting, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software, and technology systems and insurance. Experience performing prescription dispensing. Strong working knowledge of applicable state and federal controlled substance laws. Requirements High school diploma or equivalent. Active Pharmacy Technician License. Pharmacy Technician certification (PTCB) preferred. 1 year of experience in retail pharmacy as a Pharmacy Technician preferred. Technology Basic level PC skills. Proficiency with pharmacy management software such as Liberty Software. Equal Opportunity Employment Statement We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, and a Mobile Health Unit, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level. Position Title: Pharmacy Manager Location: IHC Jackson County in Seymour, Indiana Employment Type: Full-Time Facility Type: Federally Qualified Health Center (FQHC) Reports To: Director of Pharmacy We are seeking a dedicated and experienced Pharmacy Manager to lead the operations of our IHC Jackson County outpatient pharmacy for a Federally Qualified Health Center (FQHC) located in Seymour, Indiana. The Pharmacy Manager will play a key leadership role in ensuring the delivery of safe, efficient, and culturally competent pharmaceutical care to our diverse patient population. This is an excellent opportunity for a mission-driven pharmacist who is passionate about improving access to care, managing 340B compliance, and driving pharmacy-based clinical services in an underserved community setting. Learn More About Pharmacy at IHC: ***************************************** Meet our Jackson County Team: ********************************************************* IHC's robust benefits and compensation package includes: $4,000.00 retention bonus paid after one year Day 1 Insurance benefits eligibility Employer-paid Group Life, Short-term disability, and Long-term disability coverages, and HSA employer contributions 403(b) Retirement Plan matching at one year of employment Generous Paid Time Off and Floating Holidays Flexible Leave of Absence programs Personify Health Wellness program with paid incentives for participation SupportLinc Employee Assistance Program with 24/7 access to therapy consultation services Annual reimbursement for CME Student Loan repayment eligibility Pharmacy Manager Job Overview: The Pharmacy Manager contributes to IHC's mission and goals of patient satisfaction, quality of care, and productivity; oversees and ensures the effective and efficient management of the overall operation of all Indiana Health Centers through cooperative policy development, regular monitoring, and follow-up. Ensures compliance with federal and state laws and regulations, IHC's mission, vision, values, and strategic plan. Typical duties and responsibilities: Managing all pharmacy employees, policies, and procedures. Preparing drugs and prescription orders for collection or delivery. Overseeing the ordering of equipment and supplies. Controlling inventory. Applying best practice protocols when storing prescription drugs and controlled substances. Verifying prescription details with the healthcare specialists who prescribed them when required. Maintaining an approved drug and controlled substances list and verifying expiry dates. Monitoring product displays, shelves, and the general appearance of the pharmacy. Addressing customers' requests and complaints. Hiring and training new pharmacy employees and scheduling shifts. Keeping accurate records of inventory, patient information, and insurance claims. Develop and maintain the retail pharmacy Will assist with opening the new pharmacy in Marion. Providing telepharmacy support. Collaborate with the Executive Leadership Team on the progress and needs of the pharmacy staff. Ensuring pharmacy services are in line with state and federal requirements. Required Skills: Up to date knowledge of the pharmacological uses and side effects of prescription drugs and controlled substances. Advanced knowledge of protocols regulating the safe storage of prescription drugs and controlled substances. Exceptional communication skills in advising customers and managing employees. Excellent attention to detail Proficient with learning multiple pharmacy software systems Excellent written and verbal communication skills. Ability to oversee and evaluate the work of technical and professional staff. Able to establish and maintain effective relationships with the public, employees, departmental staff, and supervisors. Requirements A doctor of pharmacy degree (PharmD) accredited by the accreditation council for pharmacy education. State-approved license to practice as a pharmacist. Certified immunizer. 3+ years of pharmacy managerial experience preferred. Experience in a Community Health Center and/or administering a 340B program preferred. Equal Opportunity Employment Statement We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

As a Patient Service Representative, you will be checking patients in and out of their appointments, verifying insurance, accepting payments, and scheduling for new appointments. This position works closely with the other Patient Service Representatives and reports to the Assistant Site Operations Director. JOB RESPONSIBILITIES: * Greets public, staff, and others in a professional and courteous manner. * Schedules patients and checks them in and out for their appointments. * Verifies and updates insurance information at every patient visit. * Receives, screens and routes calls to appropriate destination. * Accepts payments, issues receipts, and updates journal as needed. * Coordinates with providers on patient prescription refills as needed. * Registers new patients in accordance with policies and procedures. * Runs Automatic Eligibility Verifications. * Follows up with Voice mail messages and setting appointments. * Maintains general knowledge of HealthLinc Patient Resources. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Performs other duties as assigned. Level 2 (in addition to above) * Generates patient demographic sheet and route slip for each medical visit. * Posts patient payments for Medical/Dental. * Performs financial intakes on all referred patients as needed. Level 3 (in addition to above) * Closes medical/dental encounters daily.

Job Details Portage, INDescription Summary/Objective Operates radiologic equipment and performs mammography procedures to assist physicians in the diagnosis of disease. Records the outcomes of results and presents the results and patient history to the physician for his or her interpretation. Essential Functions Explains procedures to the patient to reduce anxieties and obtains patient cooperation. Records any relevant medical history. Operates mammographic equipment and adjust it to specific positions and setting based on knowledge of radiographic exposure techniques and protocols. Practices radiation protection techniques by using beam restrictive devices, and patient shielding skills. Follows prescribed safety standards in operating all required equipment. Selects length and intensity of radiation exposure by adjusting equipment on an individual basis. Examines radiographic digital images for image quality. Ensures equipment is in proper working order at all times. Maintain examination rooms and work areas. Orders and stocks all mammography supplies, cleans and maintain mammography equipment. Performs all required technologist QA testing to comply with State requirements/regulations. Complies with all regulatory regulations, including NorthShore Health Centers Policies and Procedures and Indiana State Department of Health regulations. Participates in department specific Quality Assurance programs. Complies with OSHA, universal precautions, and Exposure Control Plan. Maintains patient confidentiality at all times. Processes routine paperwork. Participates in professional development activities and maintains professional affiliations. Prepares all required reports and data pursuant to State requirements. Assists the Radiologist with quality assurance reporting. Attends in-services, meetings, and mandatory trainings as required. Execute verbal and/or written specific assigned tasks requiring similar or lesser skills and abilities some of which are continuing while others are occasional in nature. *These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. Competencies Planning and strategic foresight Responsible Decision Making Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Role Qualifications Degree or certification from an accredited college, university, vocational or technical school for performing diagnostic mammography imaging. Two years' experience in diagnostic imaging is preferred. Current certification with the ARRT. Valid Radiography licensing with the State of Indiana. Current CPR certification. Shows respect and sensitivity for cultural differences, promotes a harassment-free work environment, and is capable of relating to people of diverse age, ethnic, racial, cultural, and socioeconomic backgrounds. Completes all certification processes and required Continuing Education in a timely manner. Preferred Experience Requirements Two years of experience working within a healthcare setting. Minimum Education Requirements Associate's degree in Radiography Preferred Education Requirement Bachelor's degree in Radiography Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical Requirements While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 lbs. While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.