HealthLinc jobs

As a Certified Nurse Midwife or Women's Health Nurse Practitioner, you will provide medical care and education to obstetrical patients, deliver babies, and assist in the maintenance of HealthLinc protocols as assigned. This position will work closely and will report to the Site Medical Director. JOB RESPONSIBILITIES: * Provides reproductive, obstetric and gynecologic care and treatment to female patients under supervision of obstetrician-gynecologist or family practitioner. * May deliver babies in a hospital, as part of an obstetric rotation. * Instructs patients in prenatal and postnatal health practices. * Participates in initial examination of OB patient and is assigned responsibility for care and treatment. * May conduct classes for groups of patients and families to provide information concerning pregnancy, childbirth, and family orientation. * May instruct in midwifery and women's health within HealthLinc and provide training. * Participates in Peer Review and performance audits as assigned. * Assists in the development and maintenance of HCHC practice guidelines (protocols) as assigned. * Participates in the QA Committee as assigned. * Makes presentations in the community when requested. * Represents the provider staff at the HCHC Board or other local organizations if requested. * Teaches students as assigned. * Attends yearly continuing education meeting as required for mandatory certification. * Attends regional or national Community Health Center meetings as requested. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Performs other duties as assigned.

Job Details Portage, IN Chesterton, IN; Chesterton, IN; Lake Station, IN; Valparaiso, INDescription Summary/Objective The Regional Clinical Services Manager will manage the clinical support team members in their assigned region and collaborate with others in the leadership team to ensure full integration of clinical functions into the operations of the health center. They will oversee clinical performance, including development and implementation of protocols and standardization of workflow. Essential Functions Foster a positive and supportive work environment Sets performance objective and goals for assigned clinical staff Conducts and reviews monthly chart audits with staff, and initiates corrections as needed Assists with staff training and development, in collaboration with the Clinical Education Team Ensuring clinical staff's tasks are completed in a timely manner Initiating all corrective action and performance improvement plans for assigned clinical staff Reviewing staff competencies are completed timely Monitoring clinical staff processes and workflow issues Review and maintain clinical supply ordering and reviewing inventory and PAR levels Managing internal and external communication with clinical staff Enforcing chain of command with assigned staff Hiring staff and monitoring staffing needs/coverage Collaborating with the Quality team on performance metrics and gaps in care Management of all VFC ordering and data logger downloads for assigned health centers, in addition to VFC temperature excursions, returns, decrementing, and reconciliation Provides coverage for other regions, as needed for absences, included by not limited to providing clinical staff coverage Develop protocol and procedures to improve staff productivity and morale in collaboration with Risk Managment team Train and review huddle processes with Practice Managers/new staff Monitor and manage assigned clinical staff schedules in Teams, including all time/attendance concerns Completes Quest billing trailers and failed lab reports to resolve patient lab billing issues Perform other necessary duties, as required by NorthShore, to maintain PCMH/HRSA compliance *These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion. Competencies Planning and strategic foresight Responsible Decision Making and Problem Solving Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be frequent for this position. This position is hybrid. Qualifications Required Role Qualifications Minimum required education per state of Indiana/HRSA Certified/Registered Medical Assistant, Licensed Practical Nurse, Advanced Practical Nurse or Registered Nurse licensing Minimum of 3 years of experience working within healthcare or a healthcare related setting Valid certification in a healthcare related field, in lieu of an Associates and/or bachelor's degree Preferred Role Qualifications Three years of supervisory experience in an outpatient healthcare clinic. Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical, Visual, and Audible Requirements Physical Requirements Activity Occasionally (1 -33%) Frequently (34-66%) Continuously (67-100%) Sitting x Walking x x Standing x x Bending x x Squatting/Crouching x Climbing x Kneeling x Twisting/Turning x Hand dexterity/Fine Motor Manipulation x Lifting 0 - 50lbs x Lifting 50+lbs x Carrying 0 - 50lbs x Carrying 50+lbs x Pushing 0 - 300lbs x Visual & Audible Requirements - Employee mark an “x” for “YES” or “NO” Activity Yes No Can see without corrective eyewear Can differentiate colors/see color differences clearly Can hear without hearing assistance I acknowledge that I may be exposed to infectious and contagious diseases. I acknowledge that I may be in contact with patients under a wide variety of circumstances. I acknowledge that I can handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures. I acknowledge that I may occasionally be subject to irregular working hours. I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary. *Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job described.

Job Code / Job Title 1029 Health Programs Coordinator FLSA Status Hourly / Non-exempt Department Administration Reports to Director of Patient Advocacy No OSHA Classification Category 2 Last Reviewed & Updated: Details Summary/Objective The Health Programs Coordinator will be responsible for assisting in planning, implementing, and evaluating comprehensive health education and health promotion programs. Health education and health promotion programs will be designed to promote and improve patient and community wellness, encourage healthy behaviors, and reduce health risks through education and support. Through collaboration with other departments and subject matter experts, this role will work to deliver effective and preventive health programs to meet the needs of the organization with long term improved health outcomes of the patients and communities that we serve. The Health Programs Coordinator will play a key role in promoting health and well-being through education and advocacy. Essential Functions * Assist in Program Planning & Development * Assess community or organizational health needs and what hinders positive health outcomes. * Assessment development may include survey work, focus group facilitation, and data analysis. * Work with other departments and subject matter experts to design targeted health promotion programs (e.g., smoking cessation, nutrition, mental health, physical activity). * Health promotion programs may include curriculum/presentations, surveys, handouts, and other program materials to raise health literacy and enhance the health efficacy of patients. * Set goals and measurable objectives based on public health guidelines and organizational needs. * Create education materials for patient and provider consumption by gathering, compiling, and synthesizing evidence, research-based, and scientifically sound information. * Assist in Implementation * Collaborate with appropriate leadership and staff in developing health awareness programs and events that are evidence-based and supportive of individual or community health needs. * Organize health education workshops, campaigns, and events in accordance with patient and community needs. * Coordinate logistics like materials, venues, facilitators, and guest speakers. * Assist in Evaluation & Reporting * Collect data to evaluate program effectiveness (e.g., surveys, participation rates, health outcomes). * Analyze results and prepare reports to improve future efforts. * Track key health metrics or behavior changes over time. * Community Education * Collaborate with other departments within the organization and community agencies to create and deliver prevention services and educational opportunities. * Deliver presentations or health education sessions * Centering * Assist in planning and organizing centering group sessions. * Assist in recruiting patients into the program through direct interactions and targeted outreach. * Assist with data collection and report preparation. * Administrative Duties * Assist in maintaining records and documentation for accountability and reporting. * Assist in maintaining education page on intranet (ENGAGE) * Update education calendar. * Monthly post highlighting education. * Update other content as needed. * Quality * Assist in evaluating the effectiveness of education and workshops. * Collaborate with both clinical and nonclinical teams to assist with quality assurance and improvement initiatives. * Assist in monitoring quality measures to identify opportunities to improve health outcomes through education and initiatives. * Assist in creating patient education to raise health literacy and improve self-management in line with the Patient Centered Medical Home (PCMH) Model. * These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. Competencies * Planning and strategic foresight * Responsible Decision Making * Integrity and accountability * Innovation and creativity * Adaptive and flexible * Leadership, teamwork, and conflict resolution * Professionalism and work ethic * Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be frequent for this position. Qualifications Required Role Qualifications * Bachelor's degree in Public Health, Health Sciences, or Education * Mental Health First Aid (MHFA) certified within 12 months of hire Preferred Role Qualifications * Two years of experience working within a healthcare setting. Required Skills * Ability to analyze situations and solve problems at strategic and tactical levels * Excellent interpersonal and customer service skills * Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies * Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors * Practiced at organization and planning * Employ Critical thinking and problem solving * Maintains composure and operates with emotional intelligence * Ethical reasoning and decision-making * Strong attention to detail * Receptive and responsive to feedback * Excellent verbal and written communication skills * Time management, prioritization, and sense of urgency * Proficient with Microsoft Office Suite or related software Physical, Visual, and Audible Requirements Physical Requirements Activity Occasionally (1 -33%) Frequently (34-66%) Continuously (67-100%) * Sitting X * Walking X * Standing X * Bending X * Squatting/Crouching X * Climbing X * Kneeling X * Twisting/Turning X * Hand dexterity/Fine Motor Manipulation X * Lifting 0 - 50lbs X * Lifting 50+lbs X * Carrying 0 - 50lbs X * Carrying 50+lbs X * Pushing 0 - 300lbs X Visual & Audible Requirements - Employee mark an "x" for "YES" or "NO" Activity Yes No Can see without corrective eyewear Can differentiate colors/see color differences clearly Can hear without hearing assistance * I acknowledge that I may be exposed to infectious and contagious diseases. * I acknowledge that I may be in contact with patients under a wide variety of circumstances. * I acknowledge that I am able to handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures. * I acknowledge that I may occasionally subject to irregular working hours. * I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary. * Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the job.

As a Referral Representative, you will act as a liaison between patients, our providers, and specialty sites; check patient eligibility and maintain accurate and timely documentation. This position will report to the Assistant Site Operations Director. JOB RESPONSIBILITIES: * Organizes appropriate referrals to specialists and remains a resource for patients and staff regarding the referral agencies and process. * Checks Medicaid, Medicare, and private insurance websites for patients provider coverage. * Completes referral information for patients as requested by the Providers. * Maintains and updates referral resource binder. * Manages open referral orders by finding documents and follows up with all parties involved. * Assists with patient phone calls and questions. * Follows up with specialty clinics to coordinate patients medical information flow. * Maintains accurate and timely documentation. * Obtain prior authorization for specific testing. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Perform other duties as assigned.

Details The Clinical Training Specialist is responsible for overseeing and delivering comprehensive clinical education for Registered Nurses, Medical Assistants, and other clinical support staff across NorthShore Health Centers. This role ensures that high-quality, consistent patient care is supported through effective training and competency development. The specialist partners closely with the clinical operations and quality team to plan, implement, help create, and align training initiatives with the health systems alignment in mind. They collaborate with a diverse network of stakeholders to assess needs, design curriculum, and support staff development across all sites. Educational programming facilitated by this role includes competencies and skills training, emergency preparedness, and continuing education for Certified Medical Assistants, along with additional training as new needs and opportunities arise. * Design, carry out, and assess educational programs and practices to provide high-quality, cost-effective clinical training for employees, continually seeking ways to improve and innovate training approaches. * Organize, schedule, and lead education related to new employee orientation, annual education, professional development, and other areas as needed, ensuring a smooth and supportive learning experience. * Address emerging needs, including urgent issues, by collaborating with leadership, thinking creatively, and developing responsive programming when necessary. * Create and maintain a centralized, easy-to-navigate system for managing staff education records to support compliance and efficiency. * Provide expert knowledge on staff education principles and practices, including healthcare education, adult learning strategies, and professional practice standards. * Develop best-practice education using evidence from literature, national benchmarks, professional organizations, and other credible resources, incorporating new methods when appropriate. * Train staff and manage the Vaccines for Children program throughout NorthShore and maintain state compliance needs * Develop and implement quality improvement activities related to educational programming, using data to guide decisions and measure impact. * Participate in clinical work assignments, as needed, to maintain competency, understand workflow, and anticipate education needs from the front-line perspective. * Participate in organizational policy and protocol development, supporting consistency across ambulatory settings and proactively identifying related training needs. * Create and deliver clear, concise, executive-level documents and presentations that support decision-making. * Identify and evaluate opportunities to create efficiencies across NorthShore Health Centers, recommending improvements that enhance training outcomes and operational flow * Regularly request, value, and integrate feedback from stakeholders to continuously strengthen programs and practices. * Participate as a member of various standing committees and workgroups related to the role, contributing insights and innovative ideas. * These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. * Strategic Planning and Foresight * Clinical Knowledge and Technical Competency * Responsible Decision Making * Adult Learning and Instructional Design * Communication and Presentation Skills * Collaboration and Relationship Building * Professionalism and Accountability * Innovation and Continuous Improvement * Adaptability and Resilience * Leadership, Teamwork, and Conflict Resolution Work is primarily performed in an office setting, with frequent in-person and telephone interaction with patients, physicians, and other healthcare staff. The role may involve periods of stress, and regular interruptions and ongoing collaboration with others should be expected. Travel within Northshore locations will be occasional for this position. Travel outside of Northshore locations will be rare for this position. Qualifications Required Role Qualifications * High School Diploma, Transcripts, or equivalent education based on credentialing * Medical Assistant (MA), Licensed Practical Nurse (LPN), Registered Nurse (RN) * Basic Life Support (BLS) certified within 2 weeks of hire * Minimum of two years of clinical experience in a healthcare setting. Preferred Role Qualifications * Two or more years of experience in clinical education, staff training, or instructional roles, particularly with adult learners. * Experience in an ambulatory or community health setting, preferably within an FQHC or similar environment. * Familiarity with quality improvement methods, such as PDSA cycles, root-cause analysis, or performance metrics. * Experience developing training materials, e-learning modules, or competency assessments. * Knowledge of state and federal compliance requirements, including Vaccines for Children (VFC), HRSA, and clinical certification standards. Required Skills * Strong analytical, critical-thinking, and problem-solving skills. * Excellent interpersonal, communication, and customer service skills. * Ability to manage multiple priorities, work independently, and adapt to changing needs. * Commitment to maintaining confidentiality, professionalism, and high ethical standards. * Ability to interpret and apply relevant laws, regulations, and organizational policies. * Strong organizational and planning abilities with effective time management. * Demonstrated emotional intelligence, professionalism, and composure under pressure. * High attention to detail and accuracy. * Receptive to feedback and committed to continuous improvement. * Ethical judgment and responsible decision-making. * Proficient with Microsoft Office Suite or related software Physical, Visual, and Audible Requirements Physical Requirements Activity Occasionally (1 -33%) Frequently (34-66%) Continuously (67-100%) * Sitting X * Walking X * Standing X * Bending X * Squatting/Crouching X * Climbing X * Kneeling X * Twisting/Turning X * Hand dexterity/Fine Motor Manipulation X * Lifting 0 - 50lbs X * Lifting 50+lbs X * Carrying 0 - 50lbs X * Carrying 50+lbs X * Pushing 0 - 300lbs X Visual & Audible Requirements - Employee mark an "x" for "YES" or "NO" Activity Yes No Can see without corrective eyewear Can differentiate colors/see color differences clearly Can hear without hearing assistance * I acknowledge that I may be exposed to infectious and contagious diseases. * I acknowledge that I may be in contact with patients under a wide variety of circumstances. * I acknowledge that I am able to handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures. * I acknowledge that I may occasionally subject to irregular working hours. * I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary. * Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the job.

As a Peer Recovery Coach you will provide peer support services, serve as an advocate, and provide education and information about substance use and recovery to patients at HealthLinc and individuals served as a part of the Mobile Response Team (MRT). The MRT is comprised of the PRC and a law enforcement or EMS professional. This position will work with community members, MRT, HealthLinc patients and will report to the Mobile Integrated Response Coordinator. JOB RESPONSIBILITIES: * Provides recovery education to patients for every phase of the recovery journey from pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery maintenance. * Works in partnership with local law enforcement and emergency service professionals to assist with home visits to persons referred to the MRT from a community partner or after an overdose. * Maintains follow-up contact with recovering person to ensure their ongoing success and to provide re-engagement support in partnership with others in partner agencies if needed. Long-term engagement, support, and encouragement. * In collaboration with the MIR Coordinator, utilize community resources and assess for appropriateness of services to patients. * Transports patients to their MAT appointments if necessary. * Assists patients in articulating personal goals, steps and barriers for recovery. * Assists patients in identifying personal strengths in daily living and recovery skills. * Observes and reinforces positive progress that patients make toward recovery goals. * Supports the vocational choices patients make and assist them in overcoming job-related anxieties and conflicts. * Utilizes his/her unique recovery experience to teach and role model the value of every individual's recovery experience. * Maintains effective coping and self-help techniques. * Supports connections to community based, mutual self-help groups and link individuals to appropriate professional resources when needed. * Provides vision-driven hope and encouragement for opportunities at varying levels of involvement in community-based activities (e.g., work, school, relationships, physical activity, hobbies, etc.). * Maintains confidentiality of patient information. * Maintains appropriate professional boundaries with patients and avoids dual relationships within the community. * Fulfills documentation requirements accurately and in a timely manner. * Uses inclusive, culturally appropriate language and attitudes with all clients and staff * Travels every day to meet with individuals within the assigned county. * Alternating on-call schedule will be required. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Performs other duties as assigned.

As a Dental Assistant I, you will systematically analyze patient health information, manage and track coordination of pro-active care for patients with chronic conditions, and identify wellness and/or preventative service for clinical patients. This position will work closely with the dental staff and will report to the Dental Coordinator. As a Dental Assistant II, you will perform all the duties of Dental Assistant I, place and shape composite resin restorations, and facilitate dental equipment repairs and tracking processes As a Dental Assistant III, you will perform all the duties of Dental Assistant I and Dental Assistant II, direct billing tasks to the appropriate personnel, and collaboratively monitor dental schedules JOB RESPONSIBILITIES: Level 1 * Receives and prepares patients for treatment, including seating positioning chair, and placing napkin. * Takes and records vital signs. * Identifies intraoral anatomy. * Performs mouth mirror inspection of the oral cavity. * Exposes and evaluates radiographs for diagnostic quality. * Charts existing restorations or conditions. * Provides patient preventive education and oral hygiene instruction. * Applies topical anesthetic to the injection site. * Identifies features of rotary instruments. * Places and removes dental dam. * Maintains field of operation during dental procedures via retraction, suction, irrigation, drying, placing and removing cotton rolls, etc. * Using the concepts of four- handed dentistry, assists with basic restorative and intraoral surgical procedures, including prosthodontics, restorative dentistry extractions, periodontics, and endodontics. * Transfers dental instruments. * Places and removes matrix bands. * Places amalgam for condensation by the dentist. * Provides pre- and post-operative instructions. * Recognizes and responds to basic medical/dental emergencies such as post-surgical bleeding. * Removes sutures. * Phones in prescriptions at the direction of the dentist. * Takes preliminary impressions. * Selects and manipulates gypsums and waxes. * Mixes dental materials. * Pours, trims, and evaluates the quality of diagnostic casts. * Completes laboratory authorization forms. * Places and removes retraction cord. * Fabricates, places, and removes temporary crowns and cements. * Cleans and polishes removable appliances and prostheses. * Prepares procedural trays/armamentaria set-ups. * Performs sterilization and disinfection procedures. * Performs coronal polishing procedures pending appropriate certification achieved. * Applies topical fluoride and pit and fissure sealants upon achieving appropriate certifications. * Performs routine maintenance of dental equipment. * Maintains emergency kit. * Acts as a backup for the Dental Patient Services Representative as needed. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Performs other duties as assigned. Level 2 (In addition to above) * Placing, packing and carving of amalgam restorations. * Places and shapes composite resin restorations. * Applies liners and bases. * Performs pulp capping procedures. * Precepts dental assistant externs. * Orders supplies and tracks inventory. * Tracks lab cases and manages invoices. * Facilitates and tracks Dental Equipment repairs. * Completes all assigned Relias training on time. * Performs other duties as assigned. Level 3 (In addition to above) * Performs all the duties of Dental Assistant I and Dental Assistant II. * Directs billing tasks to appropriate personnel. * Trains Dental Assistant I. * Collaboratively monitors dental schedules. * Completes all assigned Relias training on time. * Performs other duties as assigned.

Job Details Lake Station, INDescription Summary/Objective Practice Manager will cultivate a positive work environment, collaborate with department managers, enforce policies, and ensure operational efficiency. Essential Functions Foster a positive and supportive work environment. Cultivate an open, honest, team-oriented work culture Respond to concerns of patients, providers, and staff patiently and with the goal of helping everyone succeed Works closely with Department Managers to oversee daily work activities. Troubleshooting challenges that arise and delegating to the appropriate manager. Keeping open communication and meeting regularly to address concerns. Daily review of time and attendance ensuring that site has appropriate coverage and reaching out to Regional/Department Manager as issues need addressed Enforcing NorthShore policies regarding professionalism, punctuality, dress code, and culture for all employees with their clinic Ensures exam rooms, workstations, all equipment, and other work areas are organized, clean, and functional Monitors supply inventories to ensure operational levels are maintained Monitors, inspects, and reports incidents as they arise within clinic Works with the compliance department and coordinates all site-specific programs Responsible for monthly and quarterly site inspections and conducts all required drills and inspections Address Safety Zone issues Provide support to other NSHC sites of varying levels as needed *These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. Competencies Planning and strategic foresight Responsible Decision Making Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Role Qualifications Must be at least 18 years of age Must have reliable transportation High school diploma or equivalent Preferred Experience Requirements Two years of experience working within a healthcare setting. Minimum Education Requirements Bachelor's degree in business, or healthcare related studies Preferred Education Requirement Master's degree in business, leadership, or healthcare related studies. Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical Requirements While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 lbs. While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.

Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level. IHC Bedford seeks a compassionate Licensed Behavioral Health Professional to join our team! You will be crucial in providing integrated behavioral health services within the Primary Care Behavioral Health model. The Behavioral Health Professional is an essential member of our integrated care team and is vital in delivering evidence-based and high-quality care to the individuals and families we serve in our community. Meet our Bedford Team: ************************************************** Clinic Hours of Operation Monday - 7:30 a.m. - 5:00 p.m. Tuesday - 7:30 a.m. - 5:00 p.m. Wednesday - 7:30 a.m. - 5:00 p.m. Thursday - 7:30 a.m. - 6:00 p.m. Friday - 7:30 a.m. - 4:00 p.m. Role Highlights: 100% outpatient 4-day work week option Dedicated administrative time built into your schedule No weekends, evenings, off on major holidays, and generous PTO Administrative support Mission-driven hybrid flexibility Dedicated case manager Ongoing professional development training Challenging and rewarding work environment IHC's robust benefits and compensation package includes: $5,000.00 retention bonus paid after one year $2,500.00 paid for continuing education, including paid licensing fees and tuition reimbursement Paid malpractice Day 1 Insurance benefits eligibility Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions 403(b) Retirement Plan matching at one year of employment Generous Paid Time Off and Floating Holidays Flexible Leave of Absence programs Personify Health Wellness program with paid incentives for participation SupportLinc Employee Assistance Program with 24/7 access to therapy consultation services Licensed Behavioral Health Professional Job Responsibilities: Provide comprehensive assessment and diagnosis of behavioral health patients Assists providers in recognizing and treating mental, psychosocial, and substance abuse disorders Provide effective treatment planning and assist patients in achieving goals Evaluate crises and apply appropriate interventions and referrals Provide assessment, consultation, and brief intervention for psychological/psychiatric disorders Maintain an active presence and communicate with Primary Care Providers (PCPs) during clinic hours Available for same-day and scheduled initial interventions with patients Performs brief, limited follow-up visits for selected patients Actively participate in meetings that support IHC's integrated healthcare model to provide comprehensive care for patients Assist in the detection of “at risk” patients and the development of plans to prevent further psychological or physical deterioration Assist the primary care team in developing care management processes such as the use of guidelines, disease management techniques, case management, and patient education to improve self-management of chronic disease, including substance use Teach patients, families, and staff care, prevention, and treatment enhancement techniques Monitor the site's behavioral health program, identifying problems related to patient service and make recommendations for improvement Desired skillset: The ideal candidate will have excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions Comfortable with the pace of primary care, working with an interdisciplinary team Ability to design and implement clinical pathways and protocols for treatment of chronic conditions Ability to work through brief patient contacts and make quick and accurate clinical assessments Strong communication skills Cultural awareness and sensitivity Good knowledge of psychopharmacology Requirements Master's degree in social work from an accredited university/college LCSW, LMFT, or LCMHC licensure in the state of Indiana Basic Life Support (BLS) certification (AED included) Active and clean Indiana driver's license, including state-mandated auto insurance At least 1 year of experience, 3 years or more preferred Equal Employment Opportunity Statement We are an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Salary Description $83,430.00-93,441.60 (education/experience based)

Details Summary/Objective The Patient Access Representative is a first is a first point of contact between NorthShore Health Centers and its patients. Under the direction of the Patient Access Manager, the Patient Access Representatives are to schedule appointments for patients who call in by telephone, ensuring they adhere to set scheduling guidelines in accordance with the purpose and severity of the appointment. Essential Functions * Answers incoming calls in a courteous and professional manner, addresses the nature of the call, and if the call is for a reason other than scheduling an appointment, directs to appropriate department to ensure good customer satisfaction. * If caller wishes to schedule an appointment, asks appropriate questions to determine nature of appointment, provider requested, etc., and utilizing EHR scheduling template guidelines, schedules the patient appointment accordingly. * Always follows HIPAA policies and procedures when handling incoming calls to protect patient confidentiality. * When scheduling an appointment, always enters/updates patient information in NextGen practice management software. * Explains to caller about financial information they must bring with them to their appointment to qualify for: Sliding Fee, Commercial Insurance Visit, or Medicaid enrollment; to ensure patient receives healthcare services that are affordable. * Makes sure that all patient questions have been addressed satisfactorily before disengaging call. * Educates patients on all services that are provided at NorthShore. * Attends meetings and training sessions as required. * Maintains a working knowledge of department policies and procedures. * Handle reschedules of patient appointments as directed by Patient Access Supervisor or Director of Patient Services. * Check and review all provider schedules and report any errors found. * Contact patient to schedule appointment as follow up to Patient Portal Messages. * Confirm patient appointments as instructed * Manage in house referrals as directed. * Executes other verbal or written specific assigned tasks, requiring similar or lesser skills and abilities, some which are continuing while others are occasional in nature. * These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. Competencies * Planning and strategic foresight * Responsible Decision Making * Integrity and accountability * Innovation and creativity * Adaptive and flexible * Leadership, teamwork, and conflict resolution * Professionalism and work ethic * Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. This role may be eligible for hybrid/remote opportunities, at the discretion of the Patient Access Manager. Travel Travel outside of Northshore locations will be rare for this position. Required Role Qualifications * High School Diploma, Transcripts, or Equivalent Preferred Role Qualifications * Associate's Degree in Health Services, Healthcare Administration, or related field * Two years of experience working within a healthcare setting Required Skills * Ability to analyze situations and solve problems at strategic and tactical levels * Excellent interpersonal and customer service skills * Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies * Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors * Practiced at organization and planning * Employ Critical thinking and problem solving * Maintains composure and operates with emotional intelligence * Ethical reasoning and decision-making * Strong attention to detail * Receptive and responsive to feedback * Excellent verbal and written communication skills * Time management, prioritization, and sense of urgency * Proficient with Microsoft Office Suite or related software

Job Details Gary, INDescription Summary/Objective The Ultrasound Technician operates diagnostic imaging equipment, and performs diagnostic imaging procedures to assist Providers in treating & diagnosis patients. The Radiology Technologist documents outcomes and presents imaging results to the Provider for interpretation. Essential Functions Explains procedures to the patient to reduce anxieties and obtain patient cooperation. Records any relevant medical history. Moves ultrasound equipment to specific positions and adjusts controls to set exposure factors based on knowledge of radiographic exposure techniques and protocols. Practices radiation protection techniques by using beam restrictive devices, and patient shielding skills. Follows prescribed safety standards in operating all required equipment. Selects length and intensity of radiation exposure by adjusting equipment on an individual basis. Examines radiographic digital images for image quality. Ensures equipment is in proper working order at all times. Maintains x-ray rooms and work areas. Orders and stocks all ultrasound supplies, cleans and maintains ultrasound equipment. Performs all required quality assurance testing to comply with State requirements/regulations Complies with all regulatory regulations, including NorthShore Health Centers Policies and Procedures, and Indiana State Department of Health regulations. Complies with OSHA, universal precautions, and Exposure Control Plan. Maintains patient confidentiality at all times. Processes routine paperwork. Participates in professional development activities and maintains professional affiliations. Prepares all required reports and data pursuant to State requirements. Assists with departmental Quality Assurance reporting. Attends in-services, meetings, and mandatory training as required. Execute verbal and/or written specific assigned tasks requiring similar or lesser skills and abilities some of which are continuing while others are occasional in nature. *These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. Competencies Planning and strategic foresight Responsible Decision Making Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Role Qualifications Must be at least 18 years of age Must have reliable transportation Licensed Rad Tech in the State of Indiana American Registry of Radiologic Technology (ARRT) certified CPR Certification Preferred Experience Requirements Two years of experience working within a healthcare setting. Minimum Education Requirements Associate's degree in Radiography Preferred Education Requirement Bachelor's degree in Radiography Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical Requirements While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 lbs. While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.

At HealthLinc, we understand that mental health and physical health can affect each other, both positively and negatively. That is why we have integrated care teams with primary care providers, pharmacists, nurses, community health workers, peer support professionals, and Integrated Behavioral Health Therapists who provide integrated, holistic health services to improve patients' mental and physical well-being. As an Integrated Behavioral Health Therapist, you will provide single session therapy (SST) or ongoing therapy interventions to patients who have mental health, substance use, and/or physical health conditions impacting their well-being, while integrating your care with professionals on the care team. You will report to the Site Operations Director and receive clinical guidance and support from clinical leaders. JOB RESPONSIBILITIES: * Utilize practice-based learning through review of literature, outcomes data, and reflection on interventions provided to patients for self-improvement. * Available for warm handoffs from care team members by being in the clinic. * Provides evidence-based single session therapy or ongoing therapy interventions in 20-40 minute sessions for all ages and conditions based on the patient's needs and preferences. * Provides primary care providers with same-day verbal feedback on patient encounters either in person or via EHR. * Participate in regular consultation and staffing with the primary care providers, psychiatry, community health workers, pharmacists, peer support professionals, and other care team members to provide integrated care. * Provides specialty behavioral health referrals for specialized treatment, intensive outpatient programs (IOP), residential, or inpatient care when appropriate. * May provide occasional intensive case management services. * Provides a range of services including screening and interventions related to chronic disease management programs. * Conducts risk assessments, as indicated. * Provides psychoeducation for patients' families. * Writes clear and concise progress notes in the EHR explaining assessment findings, interventions delivered, and recommendations made to the primary care provider, while adhering to administrative requirements. * Educates primary care providers in the basic principles of brief behavioral interventions, evidence-based therapy and cognitive behavioral interventions and reinforce their use in the medical visit. * Provides assistance in capturing program evaluation and fidelity measures. * Attends relevant meetings, including all staff, clinical, and provider meetings. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

As a Medical Assistant, you will prepare patients for examination, administer immunizations, perform simple medical procedures, and perform other administrative and clinical duties. This position works closely with the Medical Assistant staff and will report to the Medical Assistant Supervisor. JOB RESPONSIBILITIES: * Prepares patients for examination: * Greets patients * Obtains chief complaint from patient. * Takes B/P, weight, height, temperature, etc. * Assists with laboratory requisitions and assures lab pick-up. * Administers immunizations and other injections under the direction of a medical provider. * Updates and maintains patient charts. * Answers telephone calls and callbacks as instructed by registered nurse or a medical provider. * Performs simple medical procedures, such as earwax removal. * Identifies unsafe patient environment and discusses situations with the medical provider or designee. * Assists medical provider with wide variety of patient care procedures and tests; collects, labels, and processes specimens as required and in accordance with policies and procedures. * Performs routine tests (i.e. BS, UA, Pregnancy test, Strep test, blood draws, administering and reading TB tests, etc.) as ordered and/or performs Standing Orders according to established policies and procedures. * Cleans and sterilizes equipment/instruments according to established policies and procedures. * Maintains room cleaning schedule and restocks examination rooms according to established policies and procedures. * Conducts inventory of supplies and equipment for medical office/clinical area as needed or requested. * Maintains temperature controls on refrigerator for vaccine storage as required. * Calls patients regarding test results. * Identifies and draws up medication for immediate verification and use by medical provider * Works on a rotating basis as a Seated MA answering phones, taking off/separating faxes, checks labs for scanning; directing scanner regarding what labs go to which provider; * Maintains logs (i.e. medical logs, inventory update, etc.) and records for clinical area. * May be required to request medical records from other health care providers. * Occasionally supervises and acts as a trainer/preceptor for students and/or temporary staff. * Assists the Medical Assistant Supervisor as needed. * Relieves and substitutes for other medical assistants in all clinical areas as needed. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Performs other duties as assigned.

Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level. IHC is seeking a credentialed RN or LPN, preferably with OB experience, to join our South Bend (Western Ave.) team. The Clinic Nurse is at the heart of the IHC team, collaborating closely with our providers to elevate patient care and education. This incredible opportunity comes with an exceptional benefits package, including a $2000.00 retention bonus, generous paid time off encompassing major holidays, and much more! Meet our South Bend (Western Ave) Team: ***************************************************** Clinic Hours of Operation: Monday - 8:00 a.m. - 5:00 p.m. Tuesday - 8:00 a.m. - 6:00 p.m. Wednesday - 8:00 a.m. - 6:00 p.m. Thursday - 8:00 a.m. - 6:00 p.m. Friday - 8:00 a.m. - 4:00 p.m. Saturday (1st and 3rd) - 8:00 a.m. - 12:00 p.m. IHC's robust benefits and compensation package includes: $2,000.00 retention bonus paid after one year No nights or weekends Generous Paid Time Off and Floating Holidays Day 1 Insurance benefits eligibility 403(b) Retirement Plan matching at one year of employment Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions Flexible Leave of Absence programs Personify Health Wellness program with paid incentives for participation SupportLinc Employee Assistance Program with 24/7 access to therapy consultation services Clinic Nurse Job Overview: Assesses patients' unmet health and social needs Assists providers with Chronic Disease management Orders, inventories, and is responsible for medication room supplies Responsible for proper dispensing of medications to clients Functions as a support team member for providers by reinforcing patient education Maintains positive professional relationships with pharmaceutical vendors Participates in the preparation and maintenance of accurate client medical records Performs related work as required Follows HIPAA and OSHA standards Performs other work assignments related to licensure requirements Telephone Triage for hospital follow-up appointments and same-day appointments Referral management Management of medication refill Requests Prior authorizations for medications Required Skills: Demonstrate analytical problem solving and decision-making skills. Demonstrate proficiency in basic mathematics. Demonstrate effective verbal and written communication and strong interpersonal skills. Effectively communicate with diverse individuals. Establish and maintain good working relationships with other team members. Resolve conflicts and negotiate to achieve desired outcomes. Demonstrate considerable knowledge of current theory and practice of public health nursing. Demonstrate skill in the use of standard medical examination instruments and equipment. Perform nursing-related procedures of varying degrees of difficulty. Maintain accurate electronic medical records. Requirements Graduation from an accredited RN or LPN program Currently credentialed as a Registered Nurse or Licensed Practical Nurse in the state of Indiana Previous OB experience preferred Proof of current Basic Life Support (BLS) Certification (AED included) Experience with electronic health records preferred Bilingual in Spanish preferred but not required Equal Opportunity Employment Statement We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Salary Description $24.09 - $34.07 RN/LPN edu level & experience

Job DescriptionDescription: Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level. IHC Jackson County in Seymour, Indiana is seeking a full-time Pediatrician to join our dedicated and compassionate team! The role involves providing medical care to underserved communities in Southern Indiana. This is a perfect opportunity for a pediatrician who wants to impact children's lives positively. Whether you're a seasoned professional or a new graduate ready to start your journey, we welcome you to be part of something truly meaningful! Meet our Jackson County Team: ********************************************************* Clinic Hours of Operation: Monday - 7:30 a.m. - 6:00 p.m. Tuesday - 7:30 a.m. - 6:00 p.m. Wednesday - 7:30 a.m. - 6:00 p.m. Thursday - 7:30 a.m. - 6:00 p.m. Friday - 7:30 a.m. - 4:00 p.m. Role Highlights: 100% outpatient A supportive work environment with a focus on work-life balance Flexible schedule No weekends, evenings, off on major holidays, and generous PTO Onsite Integrated Behavioral Health Opportunities for professional growth and development eClinicalWorks EMR Team-based collaborative care model IHC's robust benefits and compensation package includes: J-1/H1-B visa sponsorship $100,000 loan repayment $5,000.00 CME and 40 hours of time off for CME purposes $5,000.00 relocation reimbursement Retention bonus Guaranteed 2.5% minimum annual salary increase Paid malpractice with 100% tail insurance covered through the Federal Torts Claims Act (FTCA) Eligible for National Health Service Corps (NHSC) and company loan repayment program Paid license DEA board certifications Day 1 Insurance benefits eligibility Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions 403(b) Retirement Plan matching at one year of employment Generous Paid Time Off and Floating Holidays Flexible Leave of Absence programs SupportLinc Employee Assistance Program with 24/7 access to therapy consultation services Requirements: Doctor of Medicine (M.D.) or Doctor of Osteopathy (D.O.) from an accredited school of medicine Licensed or eligible for licensure in Indiana Completion of an accredited Residency Program Board-Certified or Board-Eligible Commitment to the mission of Indiana Health Centers, Inc. Prefer working at an FQHC, CHC, or PCMH Equal Opportunity Employment Statement We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Objective The Care Coordinator is a core member of the care team, including the patient's medical provider and psychiatric consultant, and the larger primary care team. The Care Coordinator is responsible for supporting and coordinating the overall health of patients, with a focus on chronic conditions, preventative care, and healthy behaviors. Essential Functions * Communicates to patients the purpose of the program and the impact it may have on their wellbeing. * Helps patients identify social determinates of health that affect their overall health and develop health and social management plans and goals. * Educates the patient on the proper use of the emergency room and provides information for alternatives. * Assists patients in understanding care plans and instructions. Motivates patients to be active and engaged participants in their health and overall wellbeing. * Responsible for developing a comprehensive individualized plan of care and targeted interventions incorporating the patient's preferences and SMART goals. * Effectively communicates with the patient's care team / PCP to exchange information about the patient and give updates on progress made with self-management support services. * Ensures age applicable health assessments/screenings are completed timely and documented in the electronic health record appropriately. * Continual development of knowledge and understanding of community resources, NorthShore services, and programs offered. * Completing transitions of care for ER/IP visits for patients within 72 hours of discharge and documenting findings appropriately in the patient's electronic health record. * Closing the loop on all external referrals and obtaining outside records and results. * Addressing gaps in care and documenting results in the patient's electronic health record. * Assists with patient/provider requests for durable medical equipment, home health services, FMLA requests, etc. * Completes glucose testing, Continual Glucose Monitoring Device (CGM) placements, basic vitals, and other tests assigned by management. * Provides follow up to patients to find out if they are meeting goals and how they are managing health issues, celebrates successes, and provides suggestions to overcome barriers to care. * Maintains top quality proficiencies across all training areas in daily work. * Attends meetings and training sessions as required. * Executes other assigned tasks as requested by management. * These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion. Competencies * Planning and strategic foresight * Responsible Decision Making and Problem Solving * Integrity and accountability * Innovation and creativity * Adaptive and flexible * Leadership, teamwork, and conflict resolution * Professionalism and work ethic * Empathy Work Environment Work is performed in an ambulatory care environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Required Role Qualifications * Minimum required education per state of Indiana/HRSA * 1 year of care coordination experience * Community Health Worker Certification within 1 year of hire * Valid CPR certification Preferred Role Qualifications * Two years of experience working within a healthcare setting. * Certified/Registered Medical Assistant, Licensed Practical Nurse, Advanced Practical Nurse or Registered Nurse licensing * Bilingual preferred Required Skills * Ability to analyze situations and solve problems at strategic and tactical levels * Excellent interpersonal and customer service skills * Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies * Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors * Practiced at organization and planning * Employ Critical thinking and problem solving * Maintains composure and operates with emotional intelligence * Ethical reasoning and decision-making * Strong attention to detail * Receptive and responsive to feedback * Excellent verbal and written communication skills * Time management, prioritization, and sense of urgency * Proficient with Microsoft Office Suite or related software Physical, Visual, and Audible Requirements Physical Requirements Activity Occasionally (1 -33%) Frequently (34-66%) Continuously (67-100%) * Sitting X * Walking X * Standing X * Bending X * Squatting/ Crouching X * Climbing X * Kneeling X * Twisting/Turning X * Hand dexterity/Fine Motor Manipulation X * Lifting 0 - 50lbs X * Lifting 50+lbs X * Carrying 0 - 50lbs X * Carrying 50+lbs X * Pushing 0 - 300lbs X Visual & Audible Requirements - Employee mark an "x" for "YES" or "NO" Activity Yes No Can see without corrective eyewear Can differentiate colors/see color differences clearly Can hear without hearing assistance * I acknowledge that I may be exposed to infectious and contagious diseases. * I acknowledge that I may be in contact with patients under a wide variety of circumstances. * I acknowledge that I can handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures. * I acknowledge that I may occasionally be subject to irregular working hours. * I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary. * Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job described.

As an Outreach and Enrollment Representative you will participate in all aspects of community relations and outreach for HealthLinc. You will coordinate and attend the outreach and educational activities throughout the year. In addition, this position will serve as a Certified State Navigator and will conduct enrollment activities for the new Marketplace, providing enrollment services, education and serving as a resource to patients, consumers and businesses about the availability of these programs. This position will work with the public, Healthlinc patients and the entire Outreach team and will report to the Outreach and Enrollment Manager JOB RESPONSIBILITIES: * Attends any assigned Outreach events in the community, with the understanding that some might be outside of the regular business hours (evenings, weekends, etc.) * Performs outreach and assists consumers with completing applications for health coverage per standards and provide unbiased and accurate information on Qualified Health Plan (QHP) options to support consumers in choosing the health plan that is the best fit for their needs * Provides local communications strategy and support for program activities. * Identifies and provides information and referrals on local resources and patient referrals. * Serves as liaison to public community organizations, medical facilities, and health professionals. * Conducts public education activities to raise awareness about HealthLinc and the full range of health insurance coverage options. * Keeps current of ongoing changes to the public healthcare system and communicates this information to HL patients and partners while maintaining expertise in eligibility, enrollment and program specifications. * Keeps immediate supervisor and staff informed of activities and project timelines, including areas of concern and challenges, within areas of responsibility. * Develops specialty in one, or more, of the assigned areas: quality, monthly initiative educator, trainer, Medicaid/marketplace educator, event planner, mobile unit outreach, ob/pediatrics, school outreach. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). Performs other duties as assigned.

Job Details Merrillville, INDescription Summary/Objective Under the supervision of the Pharmacist, the Pharmacy Technician helps the Pharmacist provide medication and other health care products to patients. Before accepting the prescription from the patient, the technician verifies all the information on the prescription is present and correct. Technicians perform routine tasks to help prepare the medications, such as entering prescription data into the computer, counting drugs (excluding C-II drugs), and labeling the bottles. The technician also performs administrative duties, such as answering phones, stocking shelves, and operating cash registers and credit/debit card machines. Technicians refer any questions regarding prescriptions, drug information, or health matters to the pharmacist. Essential Functions Ensures all necessary information on the prescription is present: patient first and last name, date of birth, address, and telephone number; un-expired date, drug name, strength or dosage, quantity; and prescribing physician name and signature. Additionally, controlled substances must contain: prescribing physicians DEA number, number of refills and quantity box marked. The patient must show proof of identification and it must be recorded, such as a Driver's License or other acceptable form of I.D. Enter all required data into the computer for new and existing patients. Scan all handwritten prescriptions into the computer after entering all required information, including information needed for a prescription transferred from another pharmacy. Scan the barcode on the label and the drug to verify it is the correct drug before counting or filling the prescription. Count, bottle, and label the medications for each patient. Double count every prescription, even non-controlled substances. Ensure the pharmacist counsels patients regarding any questions, or concerns about medication, etc., whenever a prescription is picked up. If the patient has not had the prescription in the past, the technician will prompt the pharmacist for “new medication counseling”. Use the show and tell process before completing the sale to make sure the patient recognizes the medication in the bottle. Inventory, reordering drugs, stocking shelves, and cleaning duties are shared by all pharmacy staff. Technicians must follow HIPAA guidelines at all times, and are not to release any information about patients, drugs, diseases, or anything confidential to the pharmacy, pharmacist, or any other party that has not been authorized to receive PHI by the patient. Technicians can ONLY release information in connection with a criminal prosecution or proceeding AND to the person to whom the information relates is a party. The Pharmacy will attend NorthShore staff meetings, training meetings, etc., as requested by the Pharmacist/Pharmacy Director. All other duties as assigned by the Pharmacist/Pharmacy Director *These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. Competencies Planning and strategic foresight Responsible Decision Making Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Role Qualifications Must be at least 18 years of age Must have reliable transportation Licensed Pharmacy Technician in the State of Indiana CPR Certification Preferred Experience Requirements Two years of experience working within a healthcare setting. Minimum Education Requirements High School Diploma or equivalent Preferred Education Requirement Bachelor's degree in Pharmacology Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical Requirements While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 lbs. While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.

Job Details Portage, INDescription Summary/Objective Operates radiologic equipment and performs mammography procedures to assist physicians in the diagnosis of disease. Records the outcomes of results and presents the results and patient history to the physician for his or her interpretation. Essential Functions Explains procedures to the patient to reduce anxieties and obtains patient cooperation. Records any relevant medical history. Operates mammographic equipment and adjust it to specific positions and setting based on knowledge of radiographic exposure techniques and protocols. Practices radiation protection techniques by using beam restrictive devices, and patient shielding skills. Follows prescribed safety standards in operating all required equipment. Selects length and intensity of radiation exposure by adjusting equipment on an individual basis. Examines radiographic digital images for image quality. Ensures equipment is in proper working order at all times. Maintain examination rooms and work areas. Orders and stocks all mammography supplies, cleans and maintain mammography equipment. Performs all required technologist QA testing to comply with State requirements/regulations. Complies with all regulatory regulations, including NorthShore Health Centers Policies and Procedures and Indiana State Department of Health regulations. Participates in department specific Quality Assurance programs. Complies with OSHA, universal precautions, and Exposure Control Plan. Maintains patient confidentiality at all times. Processes routine paperwork. Participates in professional development activities and maintains professional affiliations. Prepares all required reports and data pursuant to State requirements. Assists the Radiologist with quality assurance reporting. Attends in-services, meetings, and mandatory trainings as required. Execute verbal and/or written specific assigned tasks requiring similar or lesser skills and abilities some of which are continuing while others are occasional in nature. *These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. Competencies Planning and strategic foresight Responsible Decision Making Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Role Qualifications Degree or certification from an accredited college, university, vocational or technical school for performing diagnostic mammography imaging. Two years' experience in diagnostic imaging is preferred. Current certification with the ARRT. Valid Radiography licensing with the State of Indiana. Current CPR certification. Shows respect and sensitivity for cultural differences, promotes a harassment-free work environment, and is capable of relating to people of diverse age, ethnic, racial, cultural, and socioeconomic backgrounds. Completes all certification processes and required Continuing Education in a timely manner. Preferred Experience Requirements Two years of experience working within a healthcare setting. Minimum Education Requirements Associate's degree in Radiography Preferred Education Requirement Bachelor's degree in Radiography Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical Requirements While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 lbs. While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.