Interpreter/Registration - Spanish
Healthnet, Inc. job in Indianapolis, IN
Southwest Health Center - 1522 W Morris Street, Indianapolis, IN 46221 Fair Labor Standards Act Classification: Non-Exempt Starting pay at $20/hr. What you'll do as an Interpreter at HealthNet: The Interpreter/Registration position exists to provide services at the HealthNet Health Centers for non-English speaking patients and family members. This position also exists to assure compliance with ADA and to provide equal access to people with all levels of abilities.
* Translate English for Spanish patients and their families.
* Serve as a liaison between non-English speaking communities and the organization Health.
* Respond to concerns regarding language interpreting and communication for patients and their families.
* Assist in collecting patient information.
* Provide support such as financial screening, answering telephones, making appointments, assisting in cashier area and the medical records area.
* Provide culture education to other employees.
* If the employee is a certified Medical Assistant, they are expected to be proficient in additional patient care areas.
When you'll work as an Interpreter at HealthNet:
* Full-time
* Potential schedule includes Monday 8am-8pm, Tuesday-Thursday 7:30am-4:30pm, Friday 8am-5pm, Saturday 8am-12pm.
Job responsibilities listed above is a summary and does not include other tasks requested by physician or clinic manager.
Who is HealthNet?
******************************
HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet's mission is to improve lives with compassionate health care and support services, regardless of ability to pay.
Requirements
(Please, consider applying even if you do not meet all of the listed criteria below. We would love to engage with you for other possible opportunities or explore your areas of skill a little deeper)
What you'll need as an Interpreter at HealthNet:
* Currently not sponsoring for work visa.
* Requires High School Diploma or GED.
* Requires knowledge and experience translating Spanish in a medical setting.
* Must be or be willing to be certified in translation.
The skills you'll bring as an Interpreter at HealthNet:
* Excellent interpersonal skills.
* Appreciation and understanding of Hispanic/Latino communities.
* Customer service skills required.
* May be subject to travel to assist other Health Centers.
* Reliable transportation required.
Physical Requirements:
* Able to be involved in degrees of prolonged standing, walking, sitting, bending, squatting, and stooping; as well as abilities of repeated bending, stooping, and squatting.
* Able to lift, push, and/or pull light to moderately heavy weight up to 20-30 pounds is a necessary function of this position.
* Able to perform duties during periods of varied and/or prolonged work hours.
* Must be able to read, write, hear, and communicate effectively in the English language by both orally and written.
Why work at HealthNet?
* Competitive Compensation
* Medical, Dental, and Vision Plan
* Short-Term & Long-Term Disability
* Health Savings Account & Difference Card Available within certain medical plans
* Flexible Spending Account
* Life Insurance, AD&D
* Group Accident, Critical Illness & Hospital Indemnity
* Domestic Partner Leave
* Wellness Programs
* 401k Match
* Paid Time Off accumulates at start of employment and available to use.
* Tuition Reimbursement
* Employee Referral program
EQUAL EMPLOYMENT OPPORTUNITY:
HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.
Intern-Marketing - HealthNet
Healthnet, Inc. job in Indianapolis, IN
Since 1968, HealthNet has improved the health status of Indianapolis' inner-city neighborhoods by making quality health services accessible to everyone. From its beginnings in a converted bank building staffed by one physician, HealthNet has grown to a citywide organization with 33 locations and more than 600 employees. It is one of the nation's largest Federally Qualified Health Centers (FQHC).
Through its network of seven community-based, comprehensive primary care health centers, one OB/GYN care center, a pediatric/adolescent care center, seven school-based clinics, and support services, HealthNet annually provides affordable health care to nearly 60,000 individuals - many of whom live at or below the federal poverty level.
Responsibilities:
HealthNet's Marketing and Development Department helps raise awareness in the community about the services HealthNet provides. Interns receive hands on experience in various areas such as publication design, video production, social media planning, health promotions, community outreach event planning, internal communications, and website content writing.
Time frame of the internship:
Spring Semester - Third week of January through the third week of May.
Details: Full-time or part-time; unpaid. We will work with you on any class credit requirements.
Location: Currently, the majority of the internship is held at our Administrative Office. However, interns will travel periodically to various HealthNet locations within Marion County.
Requirements:
Must be in junior or senior year of college. Currently we accept Public Relations, Marketing, and Communications majors.
Auto-ApplyCustomer Service Representative - Indianapolis, IN
Indianapolis, IN job
Description & Requirements The Customer Service Representative - Eligibility Specialist (ES) is responsible for receiving high volume, often back-to-back, inbound calls about Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs. CSRs will assist customers by answering queries, handling complaints and troubleshooting problems in a professional manner ensuring effective resolution and customer satisfaction. During calls, a Customer Service Rep is expected to also process applications and complete case maintenance activities such as changes to cases in the State eligibility system. Additionally, a CSR should ensure all client service issues are resolved in a timely manner and in accordance with stated policies and procedures.
The Customer Service Representative is responsible for taking inbound calls from Medicaid, SNAP, and TANF applicants, recipients, and other members of the community.
Position Details & Benefits Package:
* Class Start Dates: Thursday, November 20th and Wednesday December 17th, 2025
* Location: Onsite - Indianapolis, IN
* Work Hours: 8:00 AM - 4:30 PM, Mon-Fri
* Base rate $18.00/hr
* Career development and promotional opportunities
* Competitive Compensation - Bonuses based on performance included!
* Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
* Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
* Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
* Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
* Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
* Tuition Reimbursement - Invest in your ongoing education and development.
* Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
* Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
* Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
* Receive, assess, and screen applications, proactively communicating with clients to collect any outstanding information.
* Validate and calculate income, assess eligibility, and manage case referrals.
* Engage regularly with program participants on a daily basis.
* Potentially educate clients on fundamental program services and eligibility prerequisites.
* Collaborate with clients to establish and attain program objectives, ensuring continuity of services and eligibility.
* Fulfill additional responsibilities as delegated by Management.
Minimum Requirements
* High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
* Proven customer support or Client Service Representative experience strongly preferred.
* Ability to handle complex service inquiries via telephone.
* Strong critical thinking and problem-solving skills.
* Moderate difficulty assignments requiring judgment and issue resolution.
* Understanding of work implications and ability to recommend solutions.
* Accurate data entry (40 keystrokes/minute), strong interpersonal skills.
* Positive relationship-building with customers and state eligibility consultants.
* Attention to detail; excellent organizational, verbal, and written communication skills.
* Comfortable in a fast-paced, deadline-oriented environment.
* Capable of executing many complex tasks simultaneously.
* Team player with the ability to work independently.
* Ability to remain stationary for an extended period.
Preferred Qualifications:
* Some college or a college degree.
* 2+ years of relevant professional experience.
#INEligibility #INCallCenterOps #INCSR #LI-Onsite #max Priority
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Social Value Manager - Restart
Indianapolis, IN job
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role will require 1 day per week working across London so candidates must live in/or can commute to London. Interviews will be taking place face to face in our London office. This role is a 12 month FTC.
The Social Value Manager will work closely with our internal and external stakeholders to deliver an agreed programme of social value initiatives that will include but is not limited to increasing local employment opportunities, developing basic work skills, environmental initiatives, educational programmes, and local community engagement projects.
The role is primarily to support delivery of social value initiatives on Functional Assessment Service, where we are both prime and sub-contractor for the Department of Work & Pensions in the two large geographies comprising Scotland and Northern England, Midlands and Wales travel will be required to locations across either areas, to support in driving key strategies.
You will play a critical role in coordinating and implementing strategies to ensure social value is 'brought to life' across the contract delivery within both our organisation and our sub-contractors. Your role will require you to establish sustainable working relationships with various external organisations with the aim of providing tangible and measurable benefit to the local communities in which we operate. Whilst the role is primarily to support the Functional Assessment Service, there will be opportunity to work with the Social Value team to further the overall advancement of our Responsible Business programme and to participate in supporting team as we bid for contracts and showcase our work in this area.
Role duties:
• Coordination of our Social Value activity across Functional Assessment Service, based on client requirements to ensure efficient delivery and alignment of initiatives.
• Supporting Social Value initiatives which are centrally implemented within Maximus, to ensure we maintain momentum as a group.
• Promotion and communication of Social Value to all stakeholders across the business and providing regular reporting to the Leadership Teams
• Increase colleague commitment through active encouragement to achieve tangible participation and engagement
• Maintaining close working relationships with our Business Development team to advise and consult on Social Value deliverables for potential contracts, both for new business and retendering for existing business, alongside other colleagues with social value responsibilities
• Develop strong partnerships with appropriate representatives from client contracts to fully understand their Social Value requirements and to establish meaningful and achievable deliverables
• Develop and provide Management information to track our progress against commitments and develop case studies of success and other collateral
• Working alongside key stakeholders and business leaders to ensure accurate reporting against key commitments. Understanding the strategies of key business divisions across Maximus, to complement the Social Value strategy
• Understand and in tune with National Themes to ensure our Social Value deliverables are relevant, beneficial, and topical. Creating new and innovative ways to engage across the CPA's to develop our Social Value offer
• Participation in various focus groups and committees, both internal and external, to promote Social Value work and forge working partnerships with relevant organisation that can further our Social Value delivery
• Engaging with Supply Chain Partners, to drive forward the Social Value commitments, whilst working collaboratively with colleagues within procurement to demonstrate contract targets are achieved
• Presenting at external events and meetings, to represent Maximus and showcase the delivery of our commitment to social value
• Liaising with the Head of Community Partnerships to build a successful and meaningful strategy to deliver our Social Value offer.
Key Contacts & Relationships:
Internal - Stakeholders at all levels - primarily managers
External - Client organisations / suppliers / community groups.
Qualifications & Experience
• Similar role previous, or working within CSR.
• Developing KPIs and measures
• Presenting information and reports
• Influencing stakeholders
• Project Management
• Managerial experience.
Individual Competencies
• Excellent communicator
• Organisational skills
• High Level of agreeableness
• Conscientious
• Excellent IT skills
• Analytical skills
• Passion for community Impact.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
40,000.00
Maximum Salary
£
49,000.00
Behavioral Health Consultant
Indianapolis, IN job
We are actively recruiting for a Behavioral Health Consultant. This position is responsible for providing behavioral healthcare services to include, but are not limited to, assessment, diagnosis, brief interventions, referral, case management, consultation and staff education.
For full description, see PDF: *******************************************************************************************************************
Bilingual Health Specialist
Indianapolis, IN job
Description & Requirements The Health Specialist role is to provide advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.
***This position is a BYOD which means you will need to use your own device, personal computer or laptop, for training. (Tablets, iPads, and Chromebooks are not permitted.) ***
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
- Provide advanced clinical inquiry responses (verbal and written) to health related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices.
- Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few
- Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events
- Perform advanced database searches
- Perform assigned work in accordance with quality assurance measures
- Respond to medical personnel and clinicians in both verbal and written formats
Education and Required Experience:
Bachelor's Degree in Nursing and current RN license is required.
- English and Bilingual (English/Spanish)
- Experience in medical, scientific and public health discipline
- Clinical knowledge of and experienced in CDC related topics
- Proficient internet search skills
- Working knowledge of Microsoft Office and ability to learn and utilize software applications
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Ability to work independently and communicate effectively
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
- Must currently and permanently reside in the Continental US
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ******************
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
34.85
Maximum Salary
$
68.55
Lead Specialist - Financial Systems
Indianapolis, IN job
Description & Requirements The Financial Systems Lead Specialist is responsible for assisting the Director of Financial Systems in managing the overall performance and delivery of cross-functional projects; enhancements and provide end user support. Essential Duties and Responsibilities:
- Provide ongoing production support of the financial and budgeting systems, support system enhancements, assist in testing and implementation of upgrades and patches/hotfixes.
- Play a key role in rolling out new reporting platforms and tools.
- Ensure policy and procedures exist, are updated, and are well documented. Responsible for creating & maintaining desktop procedures and training materials.
- Work across departments to define opportunities for improvement.
- Provide functional support for accounting and finance users.
- Troubleshoot user issues and provide resolution.
- Deliver trainings to end users.
- Serve as a liaison between the financial systems and accounting teams.
- Responsible for ad hoc reporting requests.
-Establish best practices for financial systems use and ensure that these practices are used throughout the organization.
- Responsible for providing excellent customer service and meeting assigned deliverables for assigned projects.
Minimum Requirements
- Bachelor's Degree
- 7-10 years of experience
- Knowledge of GAAP and government contract accounting principles and FAR
- Strong finance/accounting background.
- Experience in financial analysis and forecasting.
- Proficiency in Excel Government contracting experience.
Additional Minimum Requirements:
• 5-8 years of finance/accounting including data analytics and systems analysis is required.
• Additional years of relevant experience will be considered in lieu of Bachelor's degree.
• Experience with Deltek (Costpoint) and/or IBM Cognos Analytics and Planning Analytics (TM1) is required.
• Great analytical skills, with in-depth attention to details, well organized with the ability to multitask.
• Advanced knowledge of Microsoft Office suite (Excel, Word, PowerPoint) is required.
• Excellent communication skills and able to collaborate effectively with internal and external stakeholders.
• Strong organization skills and work well under pressure.
• Work requires considerable judgment and initiative.
• Strong ability to collaborate with individuals across the organization to achieve results.
• Excellent verbal and written communication skills.
• Excellent interpersonal and presentation skills.
#maxcorp #LI-AM1 #HotJobs1007LI #HotJobs1007FB #HotJobs1007X #HotJobs1007TH #TrendingJobs #HotJobs1111LI #HotJobs1111FB #HotJobs1111X #HotJobs1111TH
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
111,605.00
Maximum Salary
$
135,000.00
Medical Assistant
Indianapolis, IN job
Job DescriptionDescription:
We are seeking a highly motivated and skilled Medical Assistant to join our team. The ideal candidate will be responsible for providing exceptional patient care and support to our medical staff.
Scope of Tasks & Responsibilities:
Perform duties associated with direct patient care
Provide efficient, quality care in accordance with protocols and health regulations in a manner consistent with the Raphael Health Center mission
Develop effective working relationships with patient, families and health professionals
Observe, document and communicate patient conditions with medical staff for initial patient assessment
Addresses and documents all voicemails according to protocol, returning patient calls within 48 hours
Completes desktop tasks daily, addressing patient/provider needs within 48-72 hours
Manages all prescription refill requests following established protocol within 48 hours
Completes preparation for all specialized visits such (well child visits) following proper protocol
Completes all prior authorization requests according to RCH protocol
Collect medical information from patients in person or by telephone
May perform patient intake operations
Safely perform phlebotomy, injections and other clinical procedures, administering treatment according to established protocol
Completes quality tasks in the lab when scheduled for both daily opening and closing and documents task completion directing questions or concerns to the lab champion
Follows protocol for supply acquisition and stocking of rooms and clinical stations, directing all questions and concerns to the supply champion
Attends and completes the required annual trainings set forth by RHC
Prepare and label specimens and fill out forms accurately
Assist in answering phones; take messages or direct calls to appropriate person
Attend required training (OSHA, CPR, etc.)
Maintain patient confidentiality
Assist with patient education
Assist with front office procedures
May schedule appointments and referrals
Requirements:
Required Education, Certification, Experience and Skill:
High school diploma or equivalent
Graduate of an accredited Medical Assistant program with certificate
Current medical assistant certification through an accredited organization.
Current CPR certification
Current TB certification or achieves within 1 year
Achieves CCMA national certification through NHA or other nationally recognized organization within a year of hire if not already certified
5 years professional experience as a Medical Assistant in a health care setting preferred
Knowledge of medical terminology and the function of medical equipment and supplies
Knowledge and understanding of legal implications of patient care activities
Able to function independently and handle a variety of responsibilities
Exceptional customer service skills
Bilingual in Spanish preferred
Senior Engineer - DevOps
Indianapolis, IN job
Description & Requirements We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award.
As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals.
Essential Duties and Responsibilities:
- Develop and implement the configuration management system which supports the enterprise software development life cycle (SDLC.)
- Manage source code within the version control system (i.e. branching, sync, merge), compile, assemble, and package software from source code.
- Participate in defining and providing guidance on standards/best practices.
- Develop automation scripts for build, deployment, and versioning activities.
- Research and resolve technical problems associated with version control and continuous integration systems.
- May provide guidance, coaching, and training to other employees within job area.
Project-Specific Duties and Responsibilities:
Salesforce Development & Customization
o Design and implement custom Salesforce solutions using Apex, Visualforce, Lightning Components, and Flows.
o Manage Salesforce integrations with external systems via APIs, middleware, and DXHub.
DXHub Integration
o Develop and maintain secure data exchange pipelines between Salesforce and DHA systems using DXHub.
o Ensure compliance with DHA data standards and security protocols.
System Architecture & Design
o Collaborate with architects and stakeholders to define technical requirements and system architecture.
o Lead the development of scalable microservices and RESTful APIs for system interoperability.
Security & Compliance
o Implement secure coding practices and ensure solutions meet DoD cybersecurity and HIPAA requirements.
o Support ATO (Authority to Operate) documentation and technical reviews.
Team Leadership & Mentorship
o Provide technical guidance to junior developers and participate in code reviews.
o Contribute to agile ceremonies and sprint planning.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Project-Specific Minimum Requirements:
• Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred).
• 7+ years of software development experience, with 3+ years in Salesforce development.
• Strong experience with DXHub, Salesforce APIs, and integration with federal health systems.
• Proficiency in Apex, JavaScript, REST APIs, and middleware platforms (e.g., MuleSoft, Boomi).
• Familiarity with DHA systems, FHIR, HL7, and DoD health data standards.
• Ability and willingness to obtain a Public Trust security clearance.
• Excellent problem-solving, communication, and documentation skills.
#c0rejobs #HotJobs1111LI #HotJobs1111FB #HotJobs1111X #HotJobs1111TH #TrendingJobs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
134,300.00
Maximum Salary
$
174,300.00
Operations Manager/Deputy Project Manager
Indianapolis, IN job
Description & Requirements Maximus is looking to hire an Operations Manager/Deputy PM. This position is remote with occasional travel to the work site in Alexandria, Virginia required. The selected candidate must have an active Public Trust clearance or be able to pass a clearance process to obtain a position of Public Trust.
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures. Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Job-Specific Essential Duties and Responsibilities:
- Oversee the daily operations of the TAC to ensure performance metrics are met
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures. Provide updates to staff regarding these policies and procedures
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be US citizens. Green Card holders or those requiring sponsorship cannot be considered.
- Additionally, the selected candidate must currently have or be able to pass the process for a position of Public Trust.
- Bachelor's degree in related field of study. Experience may be substituted in lieu of a degree.
- Although this role may be performed remotely, candidate must be willing to travel as needed on site in Alexandria, VA.
- Ability to lead teams to exceed SLA's and KPI's
- Proven experience improving first call resolution (FCR)
- Strong knowledge of contact center tools
- 5+ years in contact center leadership
Preferred Skills and Qualifications:
- Strong leadership skills
- Excellent written and oral presentation skills
- Experience communicating with clients and senior management
- Knowledge of WFM, Quality, and Training processes
- Creative problem solver
- Ability to work independently
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
120,000.00
Maximum Salary
$
130,000.00
Instructional Design - Training Director
Indianapolis, IN job
Description & Requirements Maximus is currently hiring an Instructional Design - Training Director. This is a remote opportunity. The Instructional Design - Training Director leads the strategic planning and execution of comprehensive training initiatives, overseeing the design, development, and delivery of both technical and end-user learning programs. This role ensures alignment with organizational goals while driving impactful learning experiences that enhance performance and engagement across the board scope and multiple lines of business.
Essential Duties and Responsibilities:
- Collaborate with organizational leaders to identify needs for Corporate Learning & Development and organizational development.
- Develop and implement new Corporate Learning & Development and organizational development initiatives as needed.
-Design, review, develop and distribute Corporate Learning & Development new and existing programs and materials through collaboration with the L&D team, management, and stakeholders.
- Plan, launch, monitor, and act on long-range learning initiatives in line with the organization's strategic goals.
- Oversee the development of Corporate Learning & Development schedules with the Corporate Learning & Development team in coordination with management.
- Design and establish benchmarks that measure the impact and effectiveness of organizational development programs on the organization's overall performance.
- Develop a method to measure the effectiveness of Corporate Learning & Development programs developed or administered through evaluation, testing, and assessment of program outcomes (e.g. Kirkpatrick Model).
- Recommend changes to policies and procedures in alignment with business process and corporate requirements and communicate changes to staff.
- Lead the delivery of staff and internal client Corporate Learning & Development on a regular and ongoing basis covering core corporate business skills, competencies, functional skills.
- Provide oversight of all modalities of Corporate Learning & Development including: in-person, online, distance learning, experiential learning, and utilization of resources.
- Manage the curation of content across a wide range of deliverables to include, core-corporate content, project level content, and partnership developed content resulting in a comprehensive learning program supporting employee career and skills development.
- Participate in corporate development of methods, techniques and evaluation criteria for projects, programs, and people.
- Ensure budget and schedule meet corporate requirements.
Minimum Requirements
- Bachelor's degree required, five (5) years of people management experience, ten (10) years of experience in areas of learning, Corporate Learning & Development, facilitation, design, development, or related field.
- Comprehensive project management skills, including planning, execution, and delivery of complex initiatives.
- Strong client management abilities to build and maintain effective relationships.
- In-depth knowledge of instructional design principles.
- Expertise in adult learning theory and its application in training programs.
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
105,000.00
Maximum Salary
$
125,000.00
Supervisor - Call Center (Temporary)
Indianapolis, IN job
Description & Requirements Maximus is looking for a Remote Call Center Supervisor to join our Department of Education portfolio. The Call Center Supervisor monitors the daily operations of the agents to ensure contractual metrics are met, while provide departmental leadership and supervision of call center employees.
This is a Limited Service position. This position is temporary with an expected date of 4/30/2026.
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Additional Requirements Per Client:
- Must reside in the U.S
- Must be a U.S. Citizen
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any Federal Student Loans.
- May be required to work scheduled holidays, overtime, and Saturdays.
- Adhere to policies as they relate to protecting personally identifiable information.
- Must have the ability to write using proper grammar and punctuation.
- Must have the ability to work independently and in a team environment.
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks.
- Must be able to navigate Microsoft Excel spreadsheets.
- Must have a logical thought process.
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree or demonstrated ability to perform the role successfully.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
- Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
- Private and Secure workspace from home
- Access to Wi-Fi, LAN (wired connection/ethernet) or both at home
- Internet provider that offers enough speed for multiple users without latency or lag? (i.e. housemate also WFH, kids playing video games or streaming shows, etc.)
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
55,000.00
Maximum Salary
$
63,000.00
Contact Centre Advisor
Indianapolis, IN job
Description & Requirements This role is a hybrid opportunity working a minimum 2 days in the office. When in the office you will be based at Arden House, Regent Centre, Gosforth, Newcastle Upon Tyne, NE3 3LZ. You will work shifts of 8-4, 9-5, 10-6, 11-7, 12-8 Monday - Friday and on occasions a 9-54 shift on a Saturday.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time management and organisational skills to meet deadlines.
Salary Range
Non-London: £24,570
Provides a single point of contact for customers' enquiries.
Takes ownership & responsibility for calls - from initial contact, through to resolution.
Deals with all customer calls in a professional and courteous manner to ensure excellent customer relationship.
Follows scripted procedures to ensure all calls are answered in an accurate and consistent manner.
Offers advice and guidance to customers, where appropriate.
Ensures all information taken from calls is accurately logged onto the system; and where necessary, referred on appropriately for action.
Attention to detail.
Good written and verbal communication skills.
Ability to work within a targeted driven environment.
Excellent Customer Service skills - particularly on telephone.
Excellent listening skills.
Good interpersonal skills - able to establish and build good working relationships.
Good analytical & problem solving skills.
IT literate and good keyboard skills.
Good organisation and time management skills.
Self motivator; able to work as a team as well.
Previous experience and understanding of using Siebel or another call management system preferred.
Ability to act as a reference point for less experienced staff - support and train new employees.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
24,570.00
Maximum Salary
£
24,570.00
Bilingual (Spanish) Patient Navigator-HN
Healthnet, Inc. job in Indianapolis, IN
This position participates as a team member responsible for delivering integrated primary and behavioral health care in the primary care clinics and will coordinate mental health services. Position is responsible to assist in screening patients mental health needs and keep other team members such as but not limited to the physicians, nurses, OB primary providers, mental health providers, social workers and support staff apprised of mental health services available and/or offered to patients. The position exists to gather information from patients or other team members and screen for specific diagnoses to connect patients with the appropriate mental health counselors, if necessary. This position may also provide linkages to community resources or others that would be beneficial to the patients overall behavioral health.
Essential Functions
Assessment Screening:
Administers semi-structured and structures psychosocial assessments in order to determine risk factors that may indicate mental health deficiencies. Assessment involves gathering information from the patient in a conversational non-intrusive manner while discussing information of a highly sensitive nature. Assessment also involves administering specific assessment tools such as but not limited to: Patient Health Questionnaire (PHQ-9), General Anxiety Disorder tool (GAD), substance abuse assessment tool (CAGE), adult needs strengths assessment tool (ANSA), etc. Issues explored include but are not limited to childhood history; criminal/mental health / substance abuse; incidences of abuse, low self-esteem, social isolation, depression, suicide, no lifelines, multiple crises or stresses; history of violence; rigid and unrealistic expectations, etc. Identify urgency of patient referral and work with therapist to schedule or implement services as directed by therapist.
Documentation and Data Collection:
Documents the assessment thoroughly and completely and in adherence with best practice standards. Completes and scores standardized risking tools that determines eligibility for services. Provides accurate and timely documentation of patient interventions for the client record. Maintains all data bases and related records and provides to the appropriate contacts. Coordinates data collection and scores for quality management reporting.
Supportive Services:
Assists to identify patient and/or family needs and may make appropriate referrals to ensure integrated health care services and/or community resources are offered and utilized. Assists with client support and care follow-up as directed.
Community/Patient Coordination & Communication:
This position may assist to provide outreach services to the community, clients, patients and/or families living in the targeted by creating positive messages to attempt to engage the clients/patients in the appropriate services. Many times this effort involves collaborating with the integrated healthcare team or other service providers in trying to make or maintain contacts with hard-to-reach patients, clients or families.
The preceding essential function statements are not intended to be an exhaustive list of tasks and functions for this position. Job descriptions provide a representative summary of the major duties and responsibilities performed by incumbents. Other tasks and functions may be assigned as needed to fulfill the mission of the organization.
QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES:
Bilingual (Spanish)
Requires Basic Life Support certification through the AHA. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
Prefers experience in behavioral / mental health assessment and case management experience.
Requires proficiency in interviewing skills, listening skills, and excellent interpersonal skills.
Prefers a Bachelor's degree in Social Work, Social Services, Psychology, Sociology or related field of study or significant equivalent work experience.
Requires familiarity with resources and the consistent use to meet the needs of clients.
Requires excellent written communication skills and the ability to accurately complete all paperwork on a timely basis.
Requires excellent organizational skills in independently managing workload and related responsibilities.
Requires ability to recognize needs for professional interview and consults with the others regarding appropriate referrals.
Requires excellent teamwork ability and maturity in interpersonal staff relationships.
Requires strong interpersonal skills/abilities to relate to people with respect for their individuality and privacy.
Requires computer experience utilizing Microsoft products as well as Electronic Medical Records.
Requires flexibility to adjust to variations in the work environment.
Requires a non-judgmental attitude and ability to establish quick rapport and trust with families who often have trust issues.
Requires a multi-tasking orientation that supports beginning and completing a project or task within a specific time frame.
Requires experience working with culturally diverse communities and families with the ability to be culturally sensitive and appropriate.
Required to maintain all related education and/or knowledge base to deliver high quality services.
Prefer bilingual skills.
EVALUATION OF PERFORMANCE:
The Patient Navigator will receive annual performance evaluations that rate job performance in accordance with HealthNet vision, mission, policies and procedures. The evaluations may include, but not be limited to, performance of many of the specific skills and abilities noted above. The Patient Navigator is expected to present an exemplary professional image; maintain a positive attitude toward work and HealthNet; display a willingness to accept and complete assigned job responsibilities and duties; demonstrate the ability to independently exercise judgment, supervise staff if applicable, and complete all phases of assigned tasks or projects; and serve as a positive role model for other HealthNet staff.
EQUAL EMPLOYMENT OPPORTUNITY:
HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.
Auto-ApplySpeclst-Housing
Healthnet, Inc. job in Indianapolis, IN
The Housing Specialist contributes to HIP's Mission by ensuring that all clients seeking housing will be assisted with professional services in a kind atmosphere offering full service and linkage to meet all expressed needs. Key outcomes include: assessing clients housing barriers and needs; housing search and placement including all aspects of finding permanent, safe and affordable housing; developing and maintaining positive relationships with landlords, management companies and local housing agencies; consistent communication with clients and Case Managers; and ensuring that all guidelines for housing placement services are followed and all data entry and documentation is submitted in a timely manner.
Evaluation of Performance
Performance will be evaluated based on achieving key outcomes described in this job description, including specific goals, deadlines, and other quality indicators; working effectively in a team environment; interacting positively with all partners; demonstrating excellent customer service; and working effectively and efficiently within required specifications, policies, and standards established by HealthNet and HIP.
Performance Metrics
Performance metrics for this position will be established annually based on: meeting all deadlines associated with data collection and entry; accuracy, quality, and timeliness of work; collaboration with essential key partners and colleagues; participation at meetings and events.
Key Expected Outcomes
Actively participate in all scheduled staff/team and supervision meetings.
Actively participate in HIP Housing Committees to develop housing goals on client centered care plan.
Stay in close communication with all partners, internal and external, regarding where a client is in housing search and placement process.
Assess housing barriers of individuals and families experiencing homelessness to determine housing and service needs.
Provide direct support to clients in all aspects of permanent, safe and affordable housing placement including assistance with applications for non- subsidized and subsidized housing, including state and federal housing, project-based section 8, and with income restricted housing (LIHTC, HOME programs) as well as market rate housing in the greater Indianapolis area of client's choice.
Ensure all units pass a Housing Quality Standards inspections prior to a client moving in.
Participate in the development and facilitation of housing Rent Smart Workshops that both educate and inform clients about housing options, fair housing, tenant rights, etc.
Develop and maintain positive working relationships with housing authorities, landlords, and management companies and outside agencies in order to maximize housing options for clients.
Provide mediation and advocacy with landlords, debtors, and creditors on behalf of the client; develop a workable plan to obtain and or maintain housing.
Collaborate with other agencies and community supports to maximize client outcomes, program goals and agency mission.
Transport clients as necessary.
Collect and report program data, including but not limited to HMIS reporting and funding required data.
Assume other responsibilities as assigned.
Establish and promote positive communication among all team members of HIP to increase collaborations and efficiency.
Represent HIP in a professional manner at all times, providing courteous service to both internal and external partners and presenting a positive image of HIP so as to always act as an ambassador of HIP services.
Critical Skills, Knowledge, and Behaviors
Knowledge of affordable housing programs and different requirements of various subsidy applications and documentation processes.
Knowledge of housing issues, including tenant's rights and landlord/tenant law.
Possess strong organizational skills, and attention to detail to accurately complete documentation requirements.
Strong group facilitation and presentation skills.
Ability to work effectively with families and individuals with a variety of needs, abilities, and social economic backgrounds
Experience working independently to accomplish goals and tasks assigned.
Effective problem-solving skills, including successful conflict resolution.
Ability to respond flexibly to a fluid and evolving program environment.
Requires knowledge and belief in “Housing First” philosophy and strategies.
Excellent communication, listening, mediation, and writing skills.
Creative thinker with an adaptive personality.
Demonstrate knowledge of community resources, social service agencies, and landlords.
The ability to work collaboratively with other personnel and/or service providers or professionals.
The capacity to empower clients and to intervene appropriately to meet service goals.
Ability to act independently in performing duties requiring discretion, critical thinking, self-direction, sound judgment and flexibility in work situations.
Education, Experience, Degrees, Licenses
· Requires a minimum of two years of previous experience in related field performing similar duties: property management, housing advocacy, or social service.
· Requires strong written and oral communication skills with ability to present to groups
· Requires experience with Microsoft office
· Requires organizational, problem solving, and critical thinking skills
· Requires professional appearance and manner
· Requires ability to work independently, effectively as part of a team and with a diverse group of clients, staff and community members.
· Requires experience with computer and knowledge of Microsoft Office.
Work Environment and Physical Demands
· Maintain expected work schedule of Monday through Friday 8 a.m. to 5 p.m. with possibility of extended hours to ensure timely reporting and client/staff safety.
· Must be able to work proficiently in Microsoft office
· Must be able to travel for meetings throughout the community
· Must have reliable transportation. Drivers of privately-owned vehicles must have valid driver's license and meet state required automobile insurance minimums. May be required to transport clients
· Must be able to pass a background check consisting of National Sex Offender Registry, Criminal History and driving record.
· Valid driver's license required.
EVALUATION OF PERFORMANCE:
The Housing Specialist will receive annual performance evaluations that rate job performance in accordance with HealthNet vision, mission, policies and procedures. The evaluations may include, but not be limited to, performance of many of the specific skills and abilities noted above. The Housing Specialist is expected to present an exemplary professional image; maintain a positive attitude toward work and HealthNet; display a willingness to accept and complete assigned job responsibilities and duties; demonstrate the ability to independently exercise judgment, supervise staff if applicable, and complete all phases of assigned tasks or projects; and serve as a positive role model for other HealthNet staff.
EQUAL EMPLOYMENT OPPORTUNITY:
HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.
Auto-ApplyHealthcare Reporting Project Analyst (PMO Analyst)
Indianapolis, IN job
Description & Requirements We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award.
As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals.
The Business & Reporting PMO Analyst will be responsible for assessing current practices by collecting information and analyzing industry trends to determine organizational objectives. The Business Analyst will also design new projects/programs by analyzing clients' requirements.
***Please note that this position is contingent upon bid award***
Essential Duties and Responsibilities:
- Identify and determine business requirements and define processes, including clarification on any requirement discrepancies.
- Understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals.
- Extract, tabulate, and analyze data to support program activity and assist management with decision making.
- Review and edit requirements, specifications, business processes and recommendations related to new processes, functionalities, and/or proposed solutions.
- Process all Production Support Requests by receiving defect reports and cross-referencing the defect with the business requirements.
-Make recommendations and improves system by studying the products.
-Prepares technical reports by analyzing and summarizing the information and trends.
-Performs work under general supervision.
-Handles moderately complex issues and problems; and refers more complex issues to higher-level staff.
-Possesses solid working knowledge of subject matter.
-May provide leadership, coaching, and/or mentoring to a subordinate group.
Additional essential duties and responsibilities may include:
- Collect and analyze the project's business requirements and transfer the same knowledge to technical and management team.
- Prepare accurate and detailed requirement specifications documents, user interface guides and functional specification documents.
- Communicate effectively with external clients and internal teams to deliver product's functional requirements.
- Document the acquired results of analysis and workflows as well as obtain sign-off from the appropriate client.
- Manage any change requests related to the working project plans daily to meet the agreed deadlines.
- Research, analyze and provide recommendations for resolving issues impacting on program execution.
- Gather, document and analyze business needs and technical requirements, by meeting with users/stakeholders.
- Perform analysis, development and review of program processes and procedures.
- Responsible for recording detailed meeting minutes and action items during assigned meetings, following up with responsible parties and ensuring regular updates are made.
- Responsible for writing and editing documents in support of the client's requirements.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree
-4+ years of Business Analysis experience.
-Healthcare claims technical reporting experience is preferred.
-Must have direct problem-solving skills.
-High level or oral and written communication skills with the ability to support a variety of stakeholders and provide client centric services
-Ability to build collaborative relationships.
-Analytical thinking skills and solid working knowledge of subject matter.
-May provide leadership, coaching, and/or mentoring to a subordinate group.
#c0rejobs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
62,000.00
Maximum Salary
$
112,000.00
Engnr - Solutions Architect
Indianapolis, IN job
Description & Requirements Maximus is currently seeking an experienced Systems Engineer & Solutions Architect with demonstrated success designing and developing solutions for complex government customer application requirements, system administration issues, or network concerns. In addition, we are looking for an engineer with proven success leading systems management and integration functions for cloud-based applications and infrastructures along with experience across government proposal/solution processes and stakeholder/product management. This position requires comfort and experience with both the technical solutioning and customer/product management aspects of our work.
The Solution Architect will play a critical role in defining and implementing technology solutions that align with our business objectives. This role requires an understanding of the Software Development Lifecycle (SDLC), Product Development Lifecycle (PDLC), and Agile Development methodologies. The ideal candidate will have a proven track record of designing and delivering complex software systems, excellent problem-solving skills, and the ability to collaborate effectively with cross-functional teams.
This position requires one onsite day a week in our Tyson's Headquarters.
Essential Duties and Responsibilities:
- Develop and maintain architecture that guide the development and integration of solutions.
- Provide technical leadership and guidance to development teams throughout the SDLC, ensuring best practices and standards are followed to meet business needs.
- Work closely with product managers, business analysts, business development and other stakeholders to understand requirements and translate them into technical solutions.
- Evaluate and recommend tools, technologies, and processes to ensure the highest quality and performance of software solutions.
- Identify and mitigate technical risks throughout the project lifecycle.
- Create and maintain comprehensive documentation for architectural designs, technical specifications, and project plans.
Job-Specific Essential Duties and Responsibilities:
- Architectural Design: Develop and maintain architecture that guide the development and integration of solutions.
- Technical Leadership: Provide technical leadership and guidance to development teams throughout the SDLC, ensuring best practices and standards are followed to meet business needs.
- Stakeholder Collaboration: Work closely with product managers, business analysts, business development and other stakeholders to understand requirements and translate them into technical solutions.
- Solution Evaluation: Evaluate and recommend tools, technologies, and processes to ensure the highest quality and performance of software solutions.
- Risk Management: Identify and mitigate technical risks throughout the project lifecycle.
- Documentation: Create and maintain comprehensive documentation for architectural designs, technical specifications, and project plans.
- Product Management: Assisting in product management to develop, drive, and maintain for one of our mission thread frameworks as needed (e.g. Total Experience, Intelligent Document Processing).
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Due to program requirements, this position requires the ability obtain and maintain a Public Trust clearance.
- Due to program requirements, this position requires US Citizenship.
- Broad experience with infrastructure and compute environments like AWS, Azure, VMWare. As well as SDLC, PDLC, and Agile methodologies
- Prior experience with government proposal leading solution development.
- Experience in designing and integrating complex systems.
- Strong analytical and problem-solving abilities, with a focus on delivering high-quality solutions.
- Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders both internal and external.
Minimum Education requirement:
- University degree (BS) in a closely related field (Engineer, Computer Science, or related)
Years of Required Work-Related Experience:
- 4+ years of experience as an analyst, engineer, architect, or solution architect.
#techjobs #VeteransPage
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
85,000.00
Maximum Salary
$
125,000.00
Head of Data Solutions
Indianapolis, IN job
Description & Requirements This role is only open to UK based candidates. This role is a 5 months fixed term opportunity covering maternity, so ideally looking for someone who is immediately available. Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Senior member of the Data and Analytics function, leading the data solutions, managing the architecture, engineering, and data science roles. As part of the role you will contribute to the definition of data and BI Roadmaps for each business unit, supplying architecture, technical oversight and governance controls to aid successful delivery of the Data & Analytics solutions. This includes new bids/contracts, and also highlighting opportunities for additional value from data and analytics.
Are you an experienced data professional with a technical background in data engineering, architecture, data science? Have you managed data teams and built capability? Do you want to be part of a maturing team, wanting to make a difference? We have an exciting opportunity for you to become our Head of Data Solutions at Maximus UK to cover maternity for 5 months.
• Develop a high-level future state vision and delivery roadmap for BI architecture, data management and analytics
• Lead the definition of Data & Analytics solutions for bids and new contracts
• Continually develop best practice and increase BI effectiveness
Data & BI Architecture
• Develop technical relationships with internal and external clients, and data suppliers and maintain an appropriate understanding of business processes, application systems and data.
• Partner with Technology colleagues on the definition, delivery and maintenance of Data & BI infrastructure and platforms including reporting & analytical toolsets
• Ensure architecture and solutions meet Legal, Regulatory and Contractual requirements for Data Protection and Information Security
Data Management & Visualisation
• Lead delivery and maintenance of effective data platforms, data pipelines and analytical databases across MAXIMUS UK
• Lead data architecture, data lake / data warehouse design using Azure BI / Analytics platform, and publishing of data within reporting / analytical platforms
• Provide the standards and technical approach for visualisation and reporting for the DnA team.
• Support effective Data Governance and ensuring data quality, security, availability and timeliness
Data Science & Innovation
• Drive the technical solutions for AI and ML across the MAXIMUS UK businesses
• Develop capability within the team for developing AI, LLM, and ML solutions that that support innovation from proof of concept through to production.
Qualifications and/or Experience
• Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
• Significant experience as a Data / BI head of function or similar level in Technology leadership
• Experienced in recruiting, motivating and managing teams in Agile environments
• Comprehensive knowledge of data management, visualisation and analytics platforms, systems and solutions
• Understanding of Azure Data Lake and analytics components including as Data Bricks / Python, Data Factory, Synapse and Analysis Services
• Experience of defining and monitoring budgets, and contributing to business planning processes
• Track record delivering strategic data insights including test and learn using ROI measurement
• Experience of analysis of complex data sets and design of integrated data models / data flows
Individual competencies
• Ability to lead development and delivery of end-to-end data and analytics solutions
• Strong business acumen and good level of commercial awareness
• Excellent collaborator, bringing together Technology and Customer stakeholders internally and externally to deliver projects
• The ability to clearly articulate complex technical solutions to non-specialist audiences
• Experience of creating and giving presentations to a varied group of internal and external stakeholders
• Comfortable in empowering and motivating individuals and teams
• Strong leadership and communication skills with a strong sense of prioritisation and time management
• Strong analytical skills set with an ability to think strategically, challenge the status quo, and provide recommendations
• Passionate about BI products and driving best in class customer experience
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
95,000.00
Maximum Salary
£
105,000.00
Chiropractor Assistant - Spanish Bilingual
Healthnet, Inc. job in Speedway, IN
Speedway Health Center - 6020 Crawfordsville Road, Suite 102, Indianapolis, IN 46224 Martindale Brightwood Health Center - 2855 N Keystone Avenue, Suite 100, Indianapolis, IN 46218 * Will travel between both locations Pay dependent on experience, starting pay at $20/hr.
Fair Labor Standards Act Classification: Non-Exempt
What you'll do as a Chiropractic Assistant at HealthNet
The Chiropractic Assistant is responsible for providing assistance to Chiropractic providers, in order to ensure quality health care is delivered in a timely fashion.
Patient Care
* Provide quality, efficient, and effective care to patients being treated in Chiropractic services.
* Perform patient assessment and documentation prior to a provider visit to include vital signs appropriate for patient age, initial assessment screening questions, and document the assessment thoroughly and completely and in adherence with best practice standards.
* Notify provider regarding any unusual or unexpected events or problems requiring direct medical consultation.
* Prepare equipment and assists provider during examinations and treatment.
* Provide health education to patients and families.
* Responsible for initiating, supervising, delegating activities associated with patient treatment plan.
* Prepare equipment and assist provider during examinations and treatment.
* Facilitate patient and family access to health care, school, and community resources including specialists, pharmaceutical assistance services, mental health and drug treatment programs.
* Comply with all federal and state laws as well as all Company policies, procedures, rules and regulations
* Assist in developing ideas and programs to reach more students and staff members at the local school.
Records/Reporting
* Write progress notes on patients charts or enters information in EMR, as appropriate, documents patient status and treatment procedures performed; maintains other records as required.
* Communicate status of patients to incoming personnel, communicate with the Chiropractor regarding the care of patients, transcribes, clarifies, and implements provider's orders.
* Develop and maintain department quality assurance and quality control standards
Clerical
* Assist in performing administrative duties including, but not limited to, answering phones, scheduling appointments, filing, faxing, copying patient medical records, and basic medical records maintenance.
* Perform appropriate telephone triage using established practice guidelines.
Professional Development
* Enhance professional growth and development through participation in educations programs, current literature, in-service meetings, and workshops as needed
* Serve on at least one Community Health Center committee
* Demonstrate ongoing professional growth and development through participation in relevant educational endeavors, current literature, in-service meetings, appropriate associations, and workshops as needed.
When you'll work as a Chiropractic Assistant at HealthNet:
* Full-time
* Potential schedule includes Monday-Friday 8am-5pm
Job responsibilities listed above is a summary and does not include other tasks requested by Provider or Clinic Manager.
Who is HealthNet?
******************************
HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet's mission is to improve lives with compassionate health care and support services, regardless of ability to pay.
Requirements
Qualifications, Skills, Abilities
* Currently not sponsoring work visa.
* Requires High School Diploma or GED equivalent.
* Requires Basic Life Support certification through the AHA. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
* Requires knowledge of medical equipment and instruments to administer patient care.
* Requires ability to pay attention to detail, handle multiple tasks and priorities.
* Ability to effectively interact with a widely diverse population of patients, visitors and staff.
* Requires computer use proficiency
* Requires excellent verbal and written communication skills
* Requires excellent organizational skills in independently managing workload and related responsibilities.
* Requires ability to anticipate and adjust for difficulties
* Requires ability to work independently and as a team.
* Required to maintain all related education and/or knowledge base to deliver high quality services.
* Requires an ability to react calmly and effectively in emergency situations.
* Experience in chiropractic office setting preferred.
* Bilingual preferred, but not required
Physical Requirement
* Prolonged periods of sitting at a desk and working on a computer.
* Able to be involved in degrees of prolonged standing, walking, sitting, bending, squatting, and stooping; as well as abilities of repeated bending, stooping, and squatting.
* Able to lift, push, and/or pull equipment, light to moderately heavy weight up to 20-30 pounds is a necessary function of this position.
* Able to perform duties during periods of varied and/or prolonged work hours.
* Will be exposed to all patient elements.
* Must be able to read, write, hear, and communicate effectively in the English language by both orally and written.
Why work for HealthNet?
* Competitive Compensation
* Medical, Dental, and Vision Plan
* Short-Term & Long-Term Disability
* Health Savings Account & Difference Card Available within certain medical plans
* Flexible Spending Account
* Life Insurance, AD&D
* Group Accident, Critical Illness & Hospital Indemnity
* Domestic Partner Leave
* Wellness Programs
* 401k Match
* Paid Time Off accumulates at start of employment and available to use.
* Tuition Reimbursement
* Employee Referral program
EQUAL EMPLOYMENT OPPORTUNITY:
HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.
Health and Wellbeing Coach
Indianapolis, IN job
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role requires travel across Oxfordshire so access to own vehicle and valid driving license is required. Travel expenses/time is paid.
This role will require working 1/2 day on Saturdays and up to 3 evenings per week (sessions are until 8/8:30pm).
The Health and Wellbeing Coach provides personalised support to individuals to empower them take control of their own health and wellbeing with a focus on lifestyle behaviour change, inclusive but not limited to the core areas of:
Healthy Eating and Nutrition
Physical Activity
Weight Management.
As a Health and Wellbeing Coach, you will facilitate people in establishing and attaining health-promoting goals, set by the person to change lifestyle-related behaviours, with the intent of reducing health risks, improving self-management of chronic conditions, and improving quality of life. The Health and Wellbeing Coach is also responsible for delivering face-to-face, telephonic, and digital health coaching support to individuals from a wide range of community and healthcare settings via a combination of one-to-one and group-based support in line with need, location and offer.
To provide a health coaching service for eligible participants that supports people to gain and use the knowledge, skills, and confidence to become active participants in their health and wellbeing so that they can reach their self-identified health and wellbeing goals, including, but not limited to:
Triage and assessment
Agenda setting
Lifestyle behaviour change support to (e.g.) stop smoking, move more, achieve a healthy weight/diet, reduce alcohol consumption levels.
Problem solving
Motivational interviewing
Goal setting
Signposting
Delivery multi-channel, personalised health coaching support to individuals and groups in line with their needs and preferences including:
Face-to-face, telephonic, and digital health coaching
Multi-mix communications methods including in-app messaging, text, and email.
Share helpful and supportive resources in line with goal, stage of journey, confidence, and motivation
Advocate the use of behaviour tracking tools (online or offline)
Appraise individuals and population caseloads daily to ensure participants are provided with the right intensity and frequency of support to drive sustained behaviour change
A strength-based approach, that maximising opportunities to utilise local community assets and efficient utilisation of the wider health and wellbeing economy.
To deliver services in line with quality standards, national / government guidelines, and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately - inclusive on supporting onward referral to wider services.
Support with outreach community engagement work inclusive, but not limited to:
Community and stakeholder events
External meetings and networks
Roadshows and pop-ups
To deliver services in line with quality standards, national / government guidelines and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately - inclusive on supporting onward referral to wider services.
Work in line with business and contract performance requirements including:
Implementing Standard Operating Procedures (SOP)
Fulfilling policies and quality management framework expectations including (but not limited to), data protection, information security, Health and safety and safeguarding
Participate in regular audits and performance observations, with a pro-active commitment to providing high quality services and continuous professional development
A proactive approach to supervision and training with a demonstrated commitment to personal development, achievement of quality standards, high performance in line with agreed objectives and Key Performance Indicators KPIs.
To ensure accurate reporting and data collection in line with contractual and case management system requirements to ensure:
Caseloads can be managed efficiently, effectively and at scale
Team members are able to support in population behaviour change as required and in line with need
Wider informal and formal care givers / specialists can complement and enhance the behaviour change journey
Service users / participants only have to tell their story once and where behaviour changes occur sequentially or concurrently, we are able to offer a comprehensive and coordinated supportive services
Data audits accurately capture activity, productivity, utilisation, and outcomes.
Salary £24,570 - 28,700 DOE.
Qualifications & Experience
Essential
Relevant health coaching qualification or an accredited health coaching skills programme
A minimum of six months of direct health coaching delivery
Experience in delivering behaviour change interventions for specific lifestyle related issues (e.g., smoking cessation, physical activity, NHS Health Checks, weight management, alcohol reduction)
Evidence of supporting vulnerable individuals through a change process
Experience of caseload management demonstrated via the use of a Case Management System
Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace.
Experience of supporting vulnerable individuals through a change process
Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard.
Experience of working in a health, community or social care environment or good understanding of the issues around maintaining a healthy lifestyle Desirable:
Membership of professional body (ICF, EMCC, AoC, UKHCA)
Experience of managing and supervising individuals and teams
Educated to degree level in a relevant subject e.g., Psychology, Behavioural Science etc.
Experience of supporting people remotely / telephonically / digitally
Evidence of working with individuals with long term health conditions.
Individual Competencies
Essential
A strong understanding of the social determinants of health
A strong understanding of population-based approaches including segmentation and risk stratification.
A strong understanding of behaviour change principles and methodology including the COM-B model and behaviour change wheel.
Excellent oral and written communication skills with people from a wide variety of backgrounds.
Demonstrable core skills and competencies as set out in best practice standards including:
Select and apply a range of health coaching models, conversation frames and techniques.
Detailed knowledge of the core concepts and principles of personalisation, patient activation, health behaviour change, self efficacy, intrinsic motivation, and assets-based approaches.
Detailed understanding of self management support and associated techniques.
Advanced skills development incorporating practice, reflection and planning for the application of learning to practice.
Excellent internal and external stakeholder engagement and management.
Good understanding of principles of confidentiality and safeguarding.
Strong written and verbal communication skills with the ability capture essential information that supports effective case management.
A strong track record of interpersonal relationships including the ability to build, develop and maintain relationships.
Effective caseload management inclusive of accurate data collection, data entry, timely recording, and delivery against agreed Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs).
Confident in the use of evolving digital technologies to support people through behaviour change processes.
The ability to manage time independently and effectively and work to deadlines.
Effective safe and sensitive data management in line with information security standards.
Excellent Microsoft Office skills and ability to learn quickly when using news systems and processes.
Commitment to personal development / training.
Commitment to flexible working (including evenings and weekends), ensuring the service is available to all residents including, those who work during the day, shift workers and those with children of school age.
Commitment to supporting overall team/contract performance to the highest standards, undertaking a range of duties in line with business requirements.
Desirable
Experience of delivery health screening services (e.g., NHS Health Check)
Effective delivery of programmes in line with contractual requirements and SLAs.
Key Business Priorities
Internal
Co-workers, managers, and wider team
Health Division colleagues
Maximus central division
Maximus companies and associates
Colleague forums
External
Local Authority
Integrated Care Partnerships / Boards
Community and Voluntary sector
Population being served / supported
Sub-contractors and key partners
Community stakeholders
Co-location cooperatives
Venue providers
Healthcare settings including GP Practices / Primary Care Networks
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
24,570.00
Maximum Salary
£
28,700.00