Service Center Representative - Orthopedic Call Center
Healthpartners job in Bloomington, MN
TRIA is looking to hire a Service Center Representative to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
The primary work of the Service Center Representative will be dedicated to managing and responding to a high volume of incoming calls. Calls are a mixture of scheduling, messaging as well as assuring the patient is prepared for the next interaction with the care team.
The employee will follow processes and procedures that support standard work including defined specific scripts that assure all calls and requests are handled in a timely, accurate and professional manner. The major focus of the Service Center is to provide the best service that supports the goal of Everyone Caring Every Day while building relationships.
In addition, employees will support areas within a medical setting with strong interpersonal skills and flexibility. Employees will maintain patient confidentiality to protect patient rights. Furthermore, employees will provide excellent customer service (i.e. providing a pleasant greeting and a “I'm here to help you attitude”), complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area.
Work Schedule:
M-F 8:30a-5:00p
Minimum Qualifications:
Knowledge, Skills, and Abilities:
Critical thinking to manage the complexity of using multiple processes and applications while supporting patient safety needs and experience.
Ability to handle and implement frequent changes in processes and protocols.
Strong verbal and written communication, human relations sensitivity and strong customer service skills, listening and telephone etiquette skills, medical terminology knowledge desirable, accurate computer/keyboarding skills required, comfort in asking patients for copays and payments, ability to promote and maintain good patient relations and patient confidentiality, demonstrates knowledge of age related growth and development principles necessary to provide appropriate service and assure safety of patients.
Preferred Qualifications:
Education, Experience or Equivalent Combination:
Some post-secondary education preferred.
Licensure/ Registration/ Certification:
NA
Knowledge, Skills, and Abilities:
Computer skills required including using dual monitors.
Call Center experience a plus.
Some medical background preferred.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
Auto-ApplyDental Network Contract Coordinator
Healthpartners job in Bloomington, MN
HealthPartners is currently hiring for a Dental Network Contract Coordinator. Provide support and assist with provider recruitment activities is a part of this role that will be calling providers and speaking to opportunities within our organization.
POSITION PURPOSE:
To serve as the dental division's primary business reporting representative for all initiatives and interfaces that pertain to the Consolidated Provider Network (CPN) data systems, including HealthPartners Customer Service System (HCSS), HealthPartners.com, directory application.
To participate in making the dental division's provider and network data available for organizational needs through the creation and running of ad hoc and standard reports.
To develop, document and carry out business user test plans and scenarios related to modifications of dental network support systems.
To develop, document and carry out audit processes for dental provider and network data.
To serve as an administrative and operational contact for both primary and specialty contracted and PPO dental providers in regards to HPI products, policies, procedures, and systems. This network consists of over 2,300 dental providers serving HealthPartners dental members.
To develop, maintain and improve quality relationships with dental contracted groups through frequent and varied communications. This position is responsible for problem resolution and process improvement with contracted dental providers.
Assist in the implementation of a new contracted dental office including provider relations activities coordination of internal communication of information to various areas for new clinic set-up.
ACCOUNTABILITIES:
Provide dental business knowledge to multi-departmental work groups involved in provider systems development and modifications. This includes initiatives dedicated to interface development for business systems requiring dental provider data.
Maintain provider and network data using the CPN, and CACTUS applications.
Maintain network data including products, delivery networks, referral associations, and plan set up for the HealthPartners website using the CPN applications.
Develop and implement user test plans and scenarios for CPN, HCSS, and HP.com modifications.
Analyze, maintain and provide information regarding confidential contracted provider fee schedules and fee arrangements.
Support communications with external HealthPartners customers and/or partners on issues related to providers and clinic data.
Review and approve confidential provider data from Dental Change reports generated by Dental Credentialing through CACTUS.
Liaison to Member Services on all provider, dental products, network issues and questions or issues related to provider and clinic data.
Complete special dental network management related projects including updating provider manuals, coordinating the implementation of electronic connectivity programs and provider reports.
Assist in the coordination of processes related to the termination of a dental clinic/group. This includes developing a work plan for large clinic groups, communications and coordination of member communications.
Provide support and assist with provider recruitment activities.
Perform other related duties at the request of the Manager of Dental Contracting.
REQUIRED QUALIFICATIONS:
(Minimum qualifications needed for this position)
Associate degree or equivalent experience in a provider relations or similar position requiring direct responsibilities related to the administration of provider networks.
Two to three years of experience in a provider relations, customer service, health care management, or related position.
Provider perspective as evidenced by two years experience in a health care setting.
Two years of experience in PC based systems and applications including: strong Word and Excel skills such as mail merges, newsletter or manual production; creation and manipulation of Excel spreadsheets.
Experience in auditing and analyzing data
Strong verbal and interpersonal communication skills
Ability to identify and resolve problems independently
Demonstrated excellent aptitude for details, organization and self-motivation.
Ability to prioritize and work on multiple projects simultaneously while under deadline
Ability to make well-thought decisions within his/her range of responsibilities.
Knowledge of relational database structure.
Demonstrated aptitude for details and self-audit.
Ability to make well-thought decisions within his/her range of responsibilities with very strong organization skills and the ability to work independently.
PREFERRED QUALIFICATIONS:
Bachelor's degree in a related field
Three years of provider relations experience in a managed care setting (HMO, DMO).
One year experience with data query tools such as Microsoft Access or Business Objects.
One year experience with HealthPartners provider systems (CPN, CCS, or HCSS).
Knowledge of dental terminology.
Knowledge of Business Objects and/or Access Reporting databases
Knowledge of relational databases.
One year experience working with a relational provider database.
Experience in data auditing
DECISION MAKING:
The Dental Network Coordinator will operate with a high degree of independence in the
execution of agreed upon responsibilities. He/she must represent and make decisions surrounding the
business needs of the dental division in regards to design needs and modification of provider systems.
Included in this area is the analysis and approval of specification for system design modifications. The
Coordinator will also make decisions on the most effective and appropriate strategies for dental
provider data collection, auditing and reporting, in order to meet the needs of both internal and external
customers. He/she will be the provider relations contact for contracted dental groups and must have the
ability to make decisions and resolve issues that is in the best interest of the provider/clinic as well as
balancing with the objectives of HPI, when the manager isn't available.
Auto-ApplyCasual Outreach ATC
Lakeville, MN job
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.
The Athletic Trainer - Certified (ATC) - Sports Outreach role in the Sports Service Line provides athletic training services to our Community Outreach partners, as assigned. This includes travel to a variety of high school sports events, generally in the evenings and weekends. Coordinates care and treatment of the student athlete in collaboration with orthopedic surgeons, sports medicine physicians and other health care providers, as needed.
This is a casual opportunity, Casual is defined as covering a minimum of two shifts/events per month. Primary coverage will be needed with the Lakeville and South Washington County School districts. We also have various contracts with local sports clubs for ATC coverage.
Travel to contracted high school to provide athletic training services on an as need basis to cover for events as signed up for and facilitated by Summit Orthopedics ATC Outreach Lead.
Effective injury documentation and communication to appropriate staff members.
Provides athletic training coverage at athletic events sponsored by Summit Orthopedics.
Coordinate the clinical access of the injured athlete in an effective and appropriate manner.
Event coverage may range from 0-20 hours per week.
Must be available for evening and weekend hours.
Performs other duties, as assigned.
Summit's hiring range for this position is $29.05 to $36.31 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
Supervisor, Clinic Operations West Metro
Plymouth, MN job
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.
Under the direction of the Practice Development Manager, the Clinic Operations Supervisor provides general administrative oversight and leadership for assigned physician teams. This includes communicating with physicians as appropriate, scheduling of staff, process improvement, implementation and measurement of operational metrics, and overall responsibilities for assigned clinic locations, including outreach. Partners with the Practice Development Manager to develop service plans and performance, including strategy for short- and long-term success, employee engagement and performance patient satisfaction, compliance and quality and clinic site operations.
This is a full-time role that will provide primary leadership for our West Metro Summit campuses. Primary location for this role will be at our new Plymouth Bass Lake Clinic with flexibility to float to other Summit campuses as needed. Monday - Friday schedule of 7:30 am to 4:00 pm (schedule subject to change based on clinic needs).
Primary duties:
* Engage in employee staffing and supervisory duties for the assigned physician team members, including interviewing and hiring employees; appraising performance; rewarding and coaching employees; processing timecards; addressing complaints and resolving problems; and ensuring completion of required paperwork, records, documents etc.
* Support physician team members' daily work and fill in as needed.
* Prioritize, schedule and delegate work assignments, ensure Physician teams have adequate coverage, space and facilities for optimized patient care.
* Partner with Practice Development Manager on initiatives and workflow improvements to enhance physician practice, service line development, and Summit services as a whole.
* Direct the training of new and present employees in the processes and methods required to achieve the practice's standards for quality, quantity, and safety.
* Oversee and coordinate the development, design and improvement of processes, methods, equipment and furniture within assigned areas. Participate on cross-functional teams to ensure the continuous, on-going improvement of processes, methods, productivity and quality, while reducing costs.
* Ensure compliance with all local, state and federal regulatory agencies, in addition to safety and work regulations and the maintenance of housekeeping standards.
* Process and resolve patient and/or client complaints
* Performs other duties as assigned
Summit's hiring range for this position is $75,297 - $94,122 per year. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
Physician Research Investigator - Dementia Research
Healthpartners job in Bloomington, MN
HealthPartners Institute is seeking a Physician Research Investigator - Dementia Research with both clinical and research experience in Alzheimer's disease and related dementias, age-related cognitive decline, or dementia caregiving. Candidates with prior experience in investigator-initiated clinical trials are strongly encouraged to apply. Applicants with expertise in health services research, clinical decision support, or implementation science will also be considered. Research Investigators at HealthPartners Institute may obtain or maintain external academic appointments. Eligible candidates would be encouraged to practice part-time as a neurologist or geriatrician within the HealthPartners Center for Memory & Aging, as part of a multidisciplinary team caring for people with dementia.
At HealthPartners Institute, Researcher Investigators are expected to support and develop externally funded research programs, conduct nationally and internationally recognized scholarly clinical or health services research, and collaborate with other investigators, clinicians, and leaders to improve health outcomes and care delivery. Successful candidate(s) will be accountable for conceptualizing and designing research projects, leading, and collaborating on such projects, and disseminating research results through presentations and publication in peer-reviewed journals and conferences. Service on committees and participation in scientific peer-review processes are also expected. HealthPartners Institute Research Investigators are primarily supported through grants and contracts from external sources, including the National Institutes of Health (NIH), Centers for Disease Control and Prevention (CDC), and the Patient-Centered Outcomes Research Institute (PCORI).
HealthPartners Institute is focused on improving health and well-being through research, education, and practice. Our Research Investigators are embedded in an integrated health system and our research draws on rich clinical data derived from a comprehensive, fully integrated state-of-the-art electronic medical and dental record and claims data from over a million HealthPartners patients and members.
Required Qualifications:
MD/DO or equivalent degree and clinical experience in geriatrics, neurology, or related discipline
Current Minnesota Medical license or eligible for MN medical license, based on active medical license in another state and in good standing.
Prior record leading research projects and independent scholarly publications in the peer-reviewed scientific literature
Strong methodologic expertise
Strong interpersonal skills
Strong oral and written communication skills
Preferred Qualifications:
Master's degree in public health or similar formal training in research methodology
Early to mid-career investigator with demonstrated potential to lead active portfolio of externally funded research.
Demonstrated history of successful collaboration in interdisciplinary project teams
3+ years of health care or clinical trial research experience
Experience working with electronic health records or other health care data.
Experience writing research proposals.
For more information on HealthPartners Institute, please visit ******************************************
Auto-ApplyMedicare Product Consultant
Healthpartners job in Bloomington, MN
HealthPartners is currently hiring a Medicare Product Consultant. This role serves as a regulatory subject matter expert for Medicare Part D and leads the management of vended Medicare benefit solutions, including Fitness and Over the Counter (OTC) programs.
The consultant plays a pivotal role in optimizing cost management by evaluating benefit design and vendor performance to ensure financial sustainability and maximize member value. The role also oversees strategic relationships with vendors and partners to deliver seamless, high-quality member experiences.
Reporting to the Manager, Medicare Programs, the consultant will collaborate closely with a small, focused team that includes a Senior Medicare Programs Coordinator
Required Qualifications:
Bachelor's degree or equivalent years of related work experience.
4 years of professional experience in a health plan or managed care setting, with relevant work in Medicare Part D, Medicare Advantage, or other Medicare products
Strong analytical skills with proficiency in Excel and contract review.
Demonstrated ability to read, interpret, and summarize complex Part D regulations and policies.
Excellent internal and external communication and stakeholder engagement abilities.
Proven history of building and sustaining collaborative relationships across all levels of an organization, including senior leadership and cross-functional teams.
Preferred Qualifications:
In-depth knowledge of Medicare products, regulations
Medicare Part D Program experience
Previous experience with vendor management and/or collaboration.
Experience with managing Medicare supplemental benefits
Responsibilities:
(50%) - Part D
Serve as a subject matter expert on Medicare Part D regulations and compliance.
Monitor changes in legislation and policy affecting Part D.
Analyze CMS guidance and ensure organizational adherence.
Support formulary development and benefit design.
Collaborate with pharmacy teams, compliance, member experience teams and actuarial departments.
Maintain up-to-date knowledge of the Medicare Part D program and evolving Federal landscape, including evolving formulary design strategies and management, benefit configuration, and reporting standards.
(40%) - Vendor Management & Oversight
Serve as the primary vendor liaison, negotiating contracts and overseeing execution, amendments, and service delivery.
Manage vendor onboarding and offboarding processes.
Led end-to-end RFP process for Medicare services, synthesizing vendor responses across pricing, implementation, service models, and data integration, and evaluating alignment with program goals.
Maintain and update operational documentation and work instructions to reflect vendor solutions.
(10%) - Compliance & Reporting
Ensure adherence to CMS regulations and internal compliance standards.
Prepare and present data-driven insights to leadership and workgroups for program optimization.
Track and report on vendor performance, eligibility file accuracy, and operational outcomes.
* rankings/percentages are intended to reflect normal averages over an extended period of time and are subject to daily variances. Quality and efficiency standards should at no time be compromised to meet the average expectations expressed above. Job descriptions are subject to change to accommodate organization or department needs.
Auto-ApplyEpic Health Informatics Analyst
Healthpartners job in Bloomington, MN
HealthPartners is currently hiring for an Epic Health Informatics Analyst. The analyst is responsible for driving the adoption and use of data and analytic services and products to positively impact the health, costs, and experiences, or our patients and members. It works within collaborative scrum teams consisting of developers, data scientists, and data engineers. The analyst maintains a working knowledge of business domains and its associated data and provides visualization, analysis, validation, and consultation services to clinical and operational stakeholders. In collaboration with others, the analyst builds scalable solutions to extract knowledge from data and delivers that knowledge to key decision makers.
This position is responsible for assisting in the development of HealthPartners Medical Group & Clinics reporting and process control. It is responsible for designing, developing, testing, and deploying Epic Clarity reporting to ensure the user community is supplied with the reports they require. The analyst is also tasked with maintaining operational, management, and ad hoc reports in response to departmental and care delivery business requirements. This role will problem solve and address operational issues via reporting.
The analyst is responsible for data analysis including the development of new and use of existing departmental databases to provide management reports/tools to the following stakeholders:
Clinic Systems staff.
Coding Services and Compliance staff.
HPMG & C management.
HPMG & C providers.
Patient Accounting and Finance.
Required Qualifications:
Bachelor's degree in economics, mathematics, business, computer science, data or social science, operations research, statistics, or a related quantitative field. Alternate experience and education in equivalent areas is acceptable.
One (1) year of experience using data visualization tools such as Microsoft Power BI, Tableau, etc.
Proven knowledge of SQL and relational database design
Familiarity with Python, R, etc. (“or similar”)
Must have the ability to tell stories using data.
Working knowledge or training using technical and analytical skills to extract, integrate, layout and interpret complex and disparate data sources.
Demonstrated ability to present findings and actionable recommendations.
Must be motivated, self-driven, curious, and creative.
Ability to communicate and work with development teams, end users and business partners.
Demonstrated ability to support and complement the work of a diverse development and / or operations team.
Preferred Qualifications:
Experience with Epic Clarity, Caboodle Data Warehouse
Prior Experience with Cogito SQL/Reporting Workbench reporting tool.
Exposure to agile/scrum (including tools like JIRA)
Knowledge of programming skills using Python, R, etc. (“or similar”)
Experience working with Databricks
Experience working with GitHub.
Knowledge of health care operations
Willingness to learn medical terminology, medical coding systems; ICD-10, CPT4, DRG, GPI.
Familiarity with software development, data, and integration architecture
Epic Clarity/Caboodle Certification
Hours/Location:
M-F; Core business hours
May work remotely but will prefer local applicants for occasional onsite needs.
Accountabilities:
All team members must champion and model our values of partnership, curiosity, compassion, integrity, and excellence, and must contribute to a culture of continuous learning.
Partners with domain experts, business groups, and data engineers to frame problems, model, clean and integrate data, and determine the best way to leverage that data in service of a goal.
Works with business partners to understand and create their “user stories;” they support opportunities to leverage data analytics in service of customer or business value.
Partners with other analysts to create, deploy, monitor, and maintain highly interactive data visualizations.
Participates in strategic measurement activities, including Return on Investment (ROI) analyses, Key Performance Indicator (KPI) development, risk assessment and indexing, as well as domain-specific measurements (example: Timely Follow Up rates)
Works with their teams to ensure data accessibility, accuracy, and quality.
May provide consultative, data-driven support on product and business strategy development.
Executes test cases to validate that analytic and software solutions meet the business acceptance criteria.
Data analysts leverage internal and external sources to validate data accuracy and benchmark results.
Promotes and champions our security and de-identification standards, while they manage sensitive administrative data (medical and pharmacy claims, clinical data, and other sensitive organizational data assets).
Auto-ApplyPathologist's Assistant
Healthpartners job in Saint Louis Park, MN
Park Nicollet is looking to hire a Pathologists' Assistant to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
A Pathologists' Assistant is a professional who is qualified by academic and practical training to provide service in anatomic pathology under the direction of a qualified Pathologist who is responsible for the performance of the Assistant.
Required Qualifications:
Education, Experience or Equivalent Combination:
A Master of Science (M.S.) degree in Pathology Assistants training or equivalent training may substitute.
Equivalent training encompasses Pathologists' Assistant on the job training and a Baccalaureate degree with a major or minor in any of the biological or allied health sciences.
Three (3) years' experience as a Pathologists' Assistant (OJT) or equivalent.
Certification as a Pathologist Assistant by the American Association of Pathologist Assistants (AAPA) or American Society of Clinical Pathology (ASCP)
Proficiency in using Microscope, Computer, Tissue Processor, Scalpels/Procurement Tools (i.e. knives, forceps) Fume Hood, Cryostat, Automated cover slipper, Tissue Stainer's, Xylene Recycler, Gross cutting station, Aspirator, Tissue or bone saw, Telephone, Copy Machine, Facsimile
Preferred Qualifications:
Knowledge, Skills, and Abilities:
Knowledge of specialized techniques needed to locate, identify, and sample human surgical and postmortem tissue specimens.
Thorough knowledge of specimen flow through the histology laboratory and morgue and tests performed. Thorough knowledge of dictation procedures for human surgical specimens and postmortem exams
Knowledge of the operation and maintenance of surgical hardware and the ability to perform limited repairs and recognize the need for major repair and/or replacement.
Ability to assemble a concise clinical history from available data (i.e., chart, computers, etc.)
Thorough knowledge of macro and microphotography
Working knowledge of human anatomy
Extensive knowledge of all entry level requirements
Extensive knowledge of Anatomic Pathology and other health information systems
Ability to organize and present surgical and autopsy material for departmental conferences.
Knowledge of special preparation procedures for muscle, nerve, parathyroid and kidney biopsies
Knowledge of regulatory and accreditation requirements pertaining to Anatomic Pathology policies and procedures
Knowledge of the theory, operation, and maintenance of automated equipment in anatomic pathology
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
Auto-ApplyClinical Athletic Trainer, Navigator
Healthpartners job in Woodbury, MN
TRIA is looking to hire a Clinical Athletic Trainer Navigator to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
The Athletic Trainer (AT) Navigator is a multi-skilled healthcare professional who collaborates with physicians and other healthcare providers to optimize health, wellness, activity and participation of patients and clients across age and care continuums. Services provided by athletic trainers include injury and illness prevention, wellness promotion and education, emergent care, examination and clinical diagnosis, therapeutic intervention, and rehabilitation of injuries and medical conditions. Athletic Trainers work under physicians as prescribed by the MN Board of Medical Practice.
The TRIA Athletic Trainer Navigator will utilize broad-based skills in patient care, ancillary services, and business office practices, always upholding all aspects of customer service and patient care. The AT Navigator will be responsible for the coordination of care for all patients in their department and will interact across the enterprise to facilitate necessary services as determined by the Physician in accordance with PNHS standards and policies.
The duties of the Athletic Trainer Navigator working across TRIA's clinics include: clinic appointment check-in, insurance verification, co-payment collection, standard rooming, history and evaluation, diagnosis, clinical procedures, medication preparation, post-operative management, wound care, casting, splinting, DME fitting and application, triage, therapeutic intervention and rehabilitation, after visit and pre-procedure education, documentation/scribing provider assessment and plan in real time, patient care management and communication including coordination of care across the enterprise, scheduling, patient paperwork coordination, care coordination and patient discharge.
Within the job duties of the AT Navigator in a clinical setting will be designated outreach activities through school contracts or other event coverage and will be expected to cover various events per year including but not limited to sports medicine outreach and/or marketing outside the normal clinical setting. The AT Navigator assigned primarily to the orthopedic clinics, orthopedic urgent care, physical therapy, or specialty program clinic(s) without a specific, designated outreach contract assignment will be responsible for a minimum of 5 events per year.
Work Schedule:
M-F Days
Required Qualifications:
Education, Experience or Equivalent Combination:
Bachelor's Degree required.
Licensure/ Registration/ Certification:
Current BOC Certified Athletic Trainer required.
Current license with the Minnesota & Wisconsin Board of Medical Practice required.
Must have a valid NPI number.
Knowledge, Skills, and Abilities:
Strong clinical and human relations skills are required.
Ability to effectively communicate both orally and in writing and maintain standards of clinical skills and professional ethics as established by the NATA and BOC.
Basic computer/keyboarding/mouse skills required.
Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and ensure safety of patients.
Can make autonomous decisions regarding patient care related issues and be able to make independent decisions based on scope of practice and protocols established with their physician.
Excellent interpersonal, listening, critical thinking and organizational skills. Team player that collaborates to achieve highest outcomes.
Proficient use of athletic training apparatus related to area of expertise.
Safely and effectively operate the following: Various Health Testing Equipment (depending upon specialty area), Personal Computer, Photocopier, Printer, FAX Machine, and Telephone.
Proficient in work processing, electronic medical records, PACS (radiology software), ECG, dynamap, defibrillator, and various Orthopedic and Sports Medicine tests/equipment/braces/splinting.
Preferred Qualifications:
Education, Experience or Equivalent Combination:
Master's degree preferred.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
Auto-ApplyPractice Development Manager
Plymouth, MN job
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.
Under the direction of the Manager of Clinic Operations, the Practice Development Manager provides leadership and general administrative oversight for Physician teams, service lines, clinics and/or departments. The position manages performance of the clinical site and associated teams in regard to the goals of strategic initiative achievement and continuous progression toward Summit's vision.
The position's principal operational role involves management and administration of patient care teams and sites including the responsibility for the implementation and measurement of operational metrics, process improvement, procedural compliance, service plans, and performance. This includes, but not limited to recommendation of strategy for short- and long-term success, employee engagement and performance, financial results, customer satisfaction, compliance and quality.
This full-time opportunity will provide leadership to our Orthopedic Urgent Care and Hospitalist Service Lines. Home location is TBD. This role will require travel between the Summit locations as necessary.
Primary responsibilities:
* Prioritize, schedule and delegate work assignments, and directly or indirectly supervise the staff of assigned departments to ensure the highest level of care. Assists patients and third parties via phone.
* Implement and manage the departmental and Physician team budgets preparing and analyzing financial information, comparing actual performance to budgeted performance, and overseeing and/or approving clinic expenses
* Lead Service Line initiatives and clinic workflow improvements to enhance physician practice, service line development, and Summit services as a whole.
* Provide internal and external efficiency opportunities as well as relationship building to promote Summit service line and services.
* Ensure department compliance with all local, state and federal regulatory agencies, in addition to safety and work regulations and the maintenance of housekeeping standards.
* Engage in employee staffing and supervisory duties, including interviewing and hiring employees; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and ensuring the completion of required paperwork, records, documents, etc.
* Direct the training of new and present employees in the processes and methods required to achieve the practice's standards for quality, quantity, and safety.
* Participate on cross-functional teams to ensure the continuous, on-going improvement of processes, methods, productivity and quality, while reducing costs.
* Ensure that all patient concerns arising from the assigned departments, locations and teams are addressed in an effective, compassionate and timely manner.
* Performs other duties as assigned.
Summit's hiring range for this position is $98,256 to $122,820 per year. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full-spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
Audiologist
Healthpartners job in Stillwater, MN
We are looking for a part-time Audiologist to join our team in Stillwater!
The position is responsible for providing hearing impairment testing and making recommendations for the appropriate treatment plan. The Audiologist acts as a professional resource for primary care clinicians.
This position is expected to support the mission, goals and objectives of the Stillwater Medical Group.
Must possess a Doctorate degree from an accredited University Program.
Must possess and maintain current Minnesota Audiology license or possess current Temporary Audiology license and on expiration of this temporary license possess and maintain current Minnesota Audiology license.
Must possess and maintain licensure or registration which allows for dispensing of Hearing Aid Dealers within the State of Minnesota. If not in possession of this credential at the time of hire, it must be obtained within 90 days of hire
Skills Required:
Strong leadership, organizational and problem solving skills
Ability to interact with patients and staff in a courteous and cooperative manner.
Experience:
A minimum of one year experience working as an Audiologist preferred.
A minimum of one year experience dispensing hearing aids preferred.
Computer proficiency:
Keyboarding skills
A. Function: Effectiveness Factors
Maintains confidentiality by handling confidential material in a responsible and discrete manner.
Exhibits professional conduct in interactions with patients, other staff and outside vendors.
Problem solves effectively by using sound judgment and taking appropriate action.
Communicates effectively by:
sharing information that others need
being direct, honest and constructive
listening and asking if not understanding
Takes responsibility to maintain and enhance job related competence by
Identifying problems in work area and seeking solutions utilizing appropriate resources at all times
Assumes responsibility for self-development and growth by attending appropriate educational opportunities and department meetings
Maintains knowledge of SMG operations, policies and procedures through participation in training, department meetings, and in-services.
Manages time effectively by:
Arriving for work on time
Adhering to break times
Completing work within scheduled time
Assisting others when time is available
Making calm sensible decisions under various work situations
Follows all safety precautions, procedures and guidelines as defined by SMG policy.
Function: Customer Service and Teamwork
1. Provides patient/customer satisfaction by demonstrating concern for meeting internal and external customers' needs.
Evaluates work and determines if further steps are needed to meet patient needs.
Demonstrates an attitude of concern, compassion and respect when dealing with patients.
Responds to patient complaints in a professional manner and works toward successful resolution, documents complaint according to SMG policy.
Represents SMG in a positive way with all customers both on the phone and in person and serves as a role model for other employees.
2. Functions as part of the team by:
Assisting in the orientation and training of new employees
Maintaining a helpful and positive attitude and a willingness to take on new and different responsibilities not specifically outlines in the job description.
Using a multidisciplinary approach
Working together as an organization, not only as individuals or department
3. Participates in process improvement and contributes to program growth initiatives
C. Function: Clinical Skills
Basic audiological evaluation, including pure tone air conduction, bone conduction and speech testing
Clinical impedence audiometry
Special diagnostic testing for site of lesion, malingering and other diagnostic problems
Skills to test both children and adults
Neonatal testing
ABR testing
ENG testing
D. Function: Hearing Aid Dispensing Skills
Evaluate basic patient's need for amplification with appropriate audiological testing and appraisal of patient's hearing requirements
Evaluate patient's hearing aid using real-ear testing, 2 cc coupler testing and functional-gain testing.
Counsel patients regarding the use and care of their hearing aid, as well as the benefits of amplification and the importance of wearing a hearing aid.
Perform minor repairs and modifications of hearing aids.
Take earmold impressions and send them to an approved vendor.
Understand and explain to patients the various types of batteries available for their hearing aid, cost, and hours of usage.
Working understanding of and perform fitting of blue-tooth accessories and FM systems
E. Function: Administrative Skills
Work with manufacturers and vendors of hearing aids and batteries to establish a cost effective hearing aid program, including the sale of the batteries and possibly other assistive listening devices.
Work with physicians to set up an effective referral process for audiological evaluation and hearing aid dispensing.
Train support staff to take earmold impressions, clean and make minor repairs of hearing aids.
Provide ongoing training and guidance to nurses and technicians doing hearing screenings and typanometry in the system-wide clinics.
Teach occasional classes in hearing conversation, testing and amplification to patients and staff.
Auto-ApplyMarketing Assistant
Woodbury, MN job
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.
The Marketing Assistant provides vital support to the marketing department by assisting with the planning, execution, and tracking of various marketing initiatives and campaigns. This role involves a blend of administrative support, creative input, and data analysis to ensure the smooth and efficient operation of marketing activities, ultimately contributing to brand visibility and company growth.
This is a full-time position based at our Corporate Office located in Woodbury, MN. Monday - Friday schedule of 8:00 AM to 4:30 PM (schedule subject to change). Must be flexible to float to other Summit locations as needed.
Primary responsibilities:
Manages the main Marketing inbox, routing requests for design, content, and digital updates to the appropriate team members.
Create and update internal content on the company intranet, including news blogs and announcements.
Maintains and orders promotional items.
Maintains projects for marketing team utilizing project management software.
Maintains and organizes vendor contracts within the company's contract management system.
Reconcile credit card statements and handle expense reporting to support the team's budget.
Assist with a variety of marketing tasks, including creating content for social media, updating the company website, and email campaigns.
Other duties as assigned.
Summit's hiring range for this position is $20.23 to $25.29 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
Appointment Scheduler
Woodbury, MN job
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis.â¯â¯ Be part of a patient-first environment that lives into our values of:⯠Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.â¯
The Appointment Scheduler will be responsible for registering and scheduling inpatient and outpatient procedures and surgical appointments for patients, clinics, physicians, and staff in a courteous and efficient manner. Customer and quality service are the main objectives.
This is a full-time Appointment Scheduler opportunity based at our Corporate Office in Woodbury, MN. Scheduled work hours are Monday - Friday, 8:30 am - 5:00 pm (subject to change). This role will also be cross trained in some switchboard and clinic navigator duties in addition to the scheduling role.
Serve as the front line of communication to patients by answering incoming phone calls and providing a high level of customer service.
Review existing patient personal and insurance information for accuracy and completeness.
Register new patients by obtaining personal demographics, insurance information, and verifying insurance eligibility.
Search appointment schedules for the physician, location, date, and time that most closely meet the patient's need.
Schedule and confirm patient appointments.
Work with physician teams and/or triage patient issues to determine the need for same day appointments.
Coordinate an interpreter for deaf or non-English speaking patients.
Follow all appointment scheduling protocols established by the physician teams.
Reschedule all patients that have been scheduled on days that become blocked out.
Determine when to initiate communication with other departments/clinic teams/customers to resolve issues.
Take and respond to patient complaints regarding appointment scheduling and route all others as appropriate.
Identify and communicate errors on patient accounts to appropriate departments or members of management.
Perform other related duties and special projects as assigned.
Summit's hiring range for this position is $18.39 to $22.99 per hour The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.â¯
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
Aide, Nutrition
Healthpartners job in Stillwater, MN
As a Nutrition Aide you will prepare cold food and nourishments, serve food to customers in the cafeteria and on the patient tray line, operate the cash register, and wash dishes, pots and pans, etc. used in daily meal service. In the Bistro, you will prepare and serve coffee and tea drinks.
In the Bistro you will be taking orders for the Espresso, coffee shop, making baked goods and delivering excellent customer service.
Work Schedule: 0.5 FTE - Days, evenings, every other weekend.
Required Qualifications:
Ability to follow oral and written instructions
Ability to lift up to 30 lbs.
Ability to be on feet up to 8 hours a day
Outstanding customer service skills
Enjoys working alone as well as working with other staff
Coffee shop experience
waiting tables experience
Preferred Qualifications:
High school diploma or equivalent, prior equivalent work experience may be considered in lieu of diploma
baking pastries, espresso and coffee equipment knowledge a plus
Auto-ApplyClinic Specimen Collector
Saint Paul, MN job
At Minnesota Occupational Health (MOH) our mission in treating and managing work injuries is to help injured workers remain mobile, active and productive. Be part of an organization that offers an exciting, dynamic, fast-paced environment with a patient mix that changes day to day and Staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.
The Onsite Collector travels to employer sites to collect, document and transport samples such as urine, hair, saliva, breath alcohol and oral fluid conducted at an employer site or in the clinical area. Onsite Collector will also perform collections and other functions within MOH clinics.
This is a casual position and will require flexibility to float to all MOH locations (Eagan, Shakopee, St. Paul, Woodbury and Coon Rapids). Monday - Friday schedule with variable start times (5:00 AM - 9:00 AM). This position also requires occasional weekend/holiday coverage.
* Collect, document and transport samples such as urine, hair, saliva, breath alcohol and oral fluid.
* Verify test requisitions by comparing information with nursing station log, bringing discrepancies to the attention of unit personnel.
* Verify patient by reading patient identification.
* Track collected specimens by initialing, dating and noting times of collection; maintaining daily tallies of collections performed.
* Maintain quality results by following department procedures and testing schedule, recording results in a quality control log.
* Identifies and reports any changes needed.
* Must be able to pick up 1-2 weekends per quarter.
Summit's hiring range for this position is $19.65 to $24.56 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Minnesota Occupational Health (a division of Summit Orthopedics) has the trust of thousands of employers with their occupational medicine needs. Employers value our service ethic, clinical expertise, timely communications, walk-in services, on-site services and true partnership. Our teams of occupational medicine physicians, advanced practice providers, occupational therapists and clinical staff are ready to support you in hiring and retaining a healthy and safe workforce.
Minnesota Occupational Health is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
Burn and Trauma Registrar
Healthpartners job in Saint Paul, MN
Grow in your registry experience! We have an exciting opportunity to join our team with Regions Hospital as a Burn, Adult, and Pediatric Trauma Registrar. This position is a vital and integral part of the trauma team and collaborates closely with Trauma Center staff to maintain the efficient operations of hospital, state, and national trauma registry.
This position is responsible for the clinical case management and care coordination of the trauma patient. Vital to this position is strong communication with the pre-hospital, primary, and referral providers and prompt identification relating to trauma performance improvement activities on a concurrent basis. Education and injury prevention are also key components of the role of the TNC.
The Burn, Adult, and Pediatric Trauma Registrar will be responsible for:
* Maintaining and utilizing Regions Hospital burn, adult, and pediatric trauma registries.
* Reviewing medical records, high quality collection of data and entry of data into the computer.
Registrar with Nursing Experience:
* Create meaningful reports utilizing the registry, reporting of data from Regions Hospital into the trauma registry and report generation.
* Analyze data, and evaluate the TQIP and BCQP reports.
Work schedule: On-Call/Casual, Day Shift
Required Qualifications:
Education: Completion of an approved two year or four-year Health Information Management or Nursing Program and eligibility for registration through the American Health Information Management Association. 2-3 years of experience with coding and/or abstraction will substitute for the two or four-year Health Information Management Program or Nursing Program
Licensure/ Registration/ Certification: Within the first 6 months of employment, it is required that the employee take the Trauma Registrar Course, ICD-10 Course Certificate dated within the past 5 years as well as the AAAM Injury Severity Scoring Course if not already completed. (tracked in department)
Preferred Qualifications:
Experience: Experience with data base management, burn or trauma registries, utilization review and/or performance improvement (PI) processes, and report writing preferred. Experience with human anatomy/physiology and injuries associated with trauma and burn preferred.
Licensure/ Registration/ Certification: Registered Health Information Technician (RHIT), Registered Health Information Administrator(RHIA), or Registered Nurse.
Auto-ApplyUrgent Care Physician -Hugo Urgent Care Clinic
Healthpartners job in Hugo, MN
HealthPartners is looking for an Urgent Care physician to join our Urgent Care team at our HealthPartners North Suburban Family Physicians - Hugo Clinic. Being a part of our team means you will have an impact on the care that our patients receive every day.
As an Urgent Care physician, you will be part of the largest multi-specialty care system in the Twin Cities. The position requires board certification/board eligibility in Emergency Medicine, Family Medicine or Internal Medicine/Pediatrics. This is an out-patient position where you will have the ability to perform a range of in-clinic procedures.
You will be joining a team that is supportive and respectful of one another and deeply committed to the mission of HealthPartners. Here, you'll become a partner for good, helping to improve the health and well-being of our patients, members and community. Our commitment to excellence, compassion, partnership and integrity is behind everything we do. It's the type of work that makes a difference, the kind of work you can be proud of. We hope you'll join us.
BENEFITS:
HealthPartners benefit offerings (for 0.5 FTE or greater) include medical insurance, dental insurance, 401k with company contribution and match, 457(b) with company contribution, life insurance, AD&D insurance, disability insurance, malpractice insurance for work done on behalf of HealthPartners as well as a CME reimbursement account. Our clinician well-being program provides a wealth of information, tools, and resources tailored to meet the unique needs of our health care professionals, including physicians, advanced practice clinicians (APCs) and dentists. HealthPartners is a qualified non-profit employer under the federal Public Service Loan Forgiveness program.
NEIGHBORHOOD:
Located just 18 miles from downtown St. Paul, Hugo feels like a rural small town while still being close enough to your favorite Twin Cities attractions. Hugo is truly a little hidden gem in the metro area.
TO APPLY:
For additional information, please contact Holly Pietruszewski, Physician and APC Recruiter, ****************************************.
For immediate consideration, please apply online.
Auto-ApplyLaboratory Assistant 2, Hospital Phlebotomist
Healthpartners job in Saint Louis Park, MN
Park Nicollet is looking to hire a Laboratory Assistant 2 to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
The Lab Assistant will provide a wide range of laboratory services including specimen collection, client service and reception desk duties, ordering/ scheduling/ billing functions, laboratory testing, phlebotomy, dispatching, specimen processing, centrifuging, delivery of specimens to appropriate lab/ department and assuring proper efficiency and workflow management. Position will also serve as a resource for questions from hospital and clinic staff regarding specimen handling and processing.
Required Qualifications:
High school graduate or equivalent is required.
Strong customer service skills.
Ability to work independently.
Good problem-solving skills.
Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
Demonstrates strong organizational skills with the ability to meet time sensitive customer requests and changes on short notice.
If travel is required for the position, team member must have a valid driver's license and meet the insurability requirements relating to Park Nicollet's motor vehicle violation criteria.
Preferred Qualifications:
Experience in a medical related field or an applied science degree is desirable.
Certification in phlebotomy and one year hospital experience.
ASCP certification for phlebotomy.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
Auto-ApplyNurse Triage (phone triage, orthopedics), casual position
Healthpartners job in Bloomington, MN
TRIA is looking to hire RN to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
RN phone triage, post op clinic, MRSA swabs, etc.
The Nurse Line Triage nurse works independently providing professional appropriate telehealth nursing services to patients and/or family members. This is done utilizing a systematic approach to nursing practice incorporating assessment, planning, nursing diagnosis, implementation, and evaluation in accordance with the Nurse Practice Act and its recognized professional standards. Park Nicollet and other approved Triage Guidelines and Protocols are used to support assessment and plan of care. Implements Population based standing orders to treat patients when appropriate, based on Park Nicollet Health Services standing orders and policies. Will function as a liaison between physicians, patients, and staff in the delivery of complex telephone care. The individual must be flexible and have strong interpersonal skills. The nurse must be a patient advocate, maintaining the patient's confidentiality and patient rights. The nurse resolves patient concerns or complaints while maintaining a positive, personalized, and friendly attitude, addressing patient needs in a timely and appropriate manner. Functions as a mentor to other team members and works collaboratively with team members to identify and resolve department and/or guideline issues through established procedures. Supports a team environment which allows clear communication, positive support, and creative thinking.
Work Schedule:
casual position - minimum 2 shifts per month. M-F 8-5.
Required Qualifications:
Education, Experience or Equivalent Combination:
Graduate from course of study in nursing resulting in an associate degree, diploma, or baccalaureate degree in nursing.
One or more years of broad-based nursing experience is required preferably in a clinic, hospital, urgent care, or transitional care setting.
Licensure/ Registration/ Certification:
Must have and maintain a valid Minnesota Registered Nurse License.
BLS provider status in accordance with American Heart Association (AHA) guidelines.
Minimum Qualifications:
Must demonstrate knowledge of age-related growth and development principles necessary to provide appropriate service and ensure safety of patients.
Effective oral and written communication skills, basic computer/keyboarding/mouse skills required.
Proven proficiency in the operation of the following: Personal Computer, Telephone, Fax Machine, Photocopier, Printer, and electronic medical record.
Telephone Triage Experience is desirable.
V skills, EKG skills, Rhythm Strip and Telephone triage skills
Strong clinical and human relations skills. Will maintain standards of clinical skills and professional ethics as established by the Nurse Practice Act and Park Nicollet Health Services.
Analytical ability to assess situations and choose effective solutions.
Ability to conceptualize workflow, develop plans and implement appropriate actions.
The ability to handle multiple priorities, ambiguity, frequent change, and stressful situations.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
Auto-ApplyAssistant, Diabetes and Nutrition
Healthpartners job in Stillwater, MN
The Diabetes & Nutrition Assistant performs a variety of clerical and clinical tasks assisting the Diabetes and Nutrition Team in providing outstanding patient care experiences and services. This position is located in the Diabetes and Nutrition outpatient setting, where they create and maintain a welcoming, high quality customer service environment for all patients and visitors, including scheduling, admitting, rescheduling, and assisting with department community programs.
Work Schedule: 20 hrs. weekly / .5 FTE; Tuesday-Friday, days.
Required Qualifications:
High school diploma or equivalent
Microsoft Office Suite knowledge, including PowerPoint and Excel
Excellent organizational and customer service skills
Able to multitask
Preferred Qualifications:
Experience with EPIC and patient care
Auto-Apply