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  • Radiology Coordinator - Urgent Care

    Middlesex Health 4.7company rating

    New London, CT jobs

    Highlights Department: Urgent Care Middletown Hours: 38.00 per week Shift: Shift 1 The Radiology Coordinator supervises, coordinates and oversees the daily operations, workflow, customer service and quality control of imaging services within the Urgent Care modality. Essential Duties & Responsibilities Provides patient care essential to imaging procedures. Exercises professional judgment in the performance of procedures and in accordance with the health system policies, protocols and standards. Function as a Medical Assistant to room patients; obtain vitals, reconcile medications, and interview patients to identify chief complaints. Provides a high level of expertise to mentor staff/students and problem solving. Perform regular QC checks and coordinate machine maintenance as needed. Perform regular QA checks for each technician. Provide coaching and additional training when necessary. Address and record any errors or incidents with technicians. Acts as liaison between the Radiology Department and Urgent Care clinics to ensure up to date practice for all techs. Using initiative, good judgment and technical expertise to perform a wide-range of imaging procedures. Acts as a positive role model/mentor for staff and students in demonstrating good behaviors, interpersonal relations and promotes a high degree of morale. Applies the principles of teamwork in all aspects of providing patient services. Minimum Qualifications Graduate of a JRCERT accredited Radiography program. ARRT Certification/Eligible in good standing State of Connecticut License/Eligible High School Diploma or GED equivalent Preferred Qualifications Three to five years experience as Registered Radiologic Technologist (ARRT, RDMS, NMTCB etc) required. One to three years leadership experience including coaching and counseling staff, and developing staff schedules. Bachelor degree or equivalent experience preferred. Demonstrated high level of technical expertise and competency in two or more imaging modalities. Demonstrated good communication skills (oral and written) with the ability to interact positively with all levels of health care workers and guests required. Demonstrated good organizational skills with the ability to handle several tasks/projects simultaneously required. Demonstrated good judgment and problem solving skills with the ability to function independently and make decisions required. Demonstrated flexibility, teamwork and the ability to build consensus required. Computer skills including word processing and spreadsheets preferred. Comprehensive Benefits Offered Competitive and affordable benefits package Shift Differentials Continuing Education assistance Tuition reimbursement Student Loan relief through Fiducius Quick commute access from I-84, Route 9 and surrounding areas About Middlesex Health The Smarter Choice for your Career! Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.
    $26k-30k yearly est. 1d ago
  • Patient Financial Rep - Per Diem

    Mohawk Valley Health System 4.6company rating

    Utica, NY jobs

    The Patient Financial Representative is responsible for the accurate and timely verification of insurance and benefit information for patients receiving inpatient medical, inpatient psychiatric, observation, ambulatory surgery and/or outpatient procedure related services. Plays a key role in the organization's financial health by obtaining or ensuring that insurance authorizations or pre-authorizations are on file and accurate prior to the service being rendered. This position must also ensure patient demographic and insurance information is correct, resulting in accurate claims for reimbursement. Position provides excellent customer service during all interactions. Core Job Responsibilities For designated services, this position is responsible for ensuring that each patient account has accurate insurance information entered in the correct billing order and that each insurance listed has been verified as eligible for the designated date of service range. For each insurance, benefit information is obtained and documented. Verification and benefit information can be obtained via electronic or verbal method but must be completed prior to services being rendered. Position must have or develop excellent working rapport with surgeons' office staff, as well as hospital nursing staff. For pre-scheduled services, this position is responsible for verifying that authorization is on file with each of the appropriate insurance companies and that authorization is accurate based upon location, CPT code, service type, surgeon, date range and any or all other necessary elements to secure payment for services rendered. For emergent or urgent services, this position is responsible for accurately and timely requesting that each verified insurance company has been notified of patient services being rendered and also request authorization for requested services. Position must have or develop excellent working rapport with insurance company representatives, surgeons' office staff, as well as hospital nursing staff. Ensures each patient account has accurate insurance information entered in the correct billing order and that each insurance company listed has been verified as eligible for the designated date of service range. Secures and documents any and all authorization requirements in appropriate computer systems with relevant information to capture authorization timely. Enters pertinent information in all necessary systems. Retains any written documents received. Performs related duties as assigned. Education/Experience Requirements REQUIRED: High school diploma or equivalent. Minimum 3 years of pre-authorization and/or insurance verification experience. Demonstrated computer proficiency and ability to learn new applications rapidly. Strong documentation skills. Strong follow up skills, accuracy and attention to detail. Excellent customer service and interpersonal skills. Ability to work under restrictive time. PREFERRED: Associate's degree in healthcare related field. 4 years or more of hospital, medical office, coding or billing experience; or 6 years of experience in other healthcare related field. Proficient with EMR, QES, MIDAS, SIS and related computer programs. Licensure/Certification Requirements PREFERRED: Medical terminology certification. Disclaimer Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Job Details Req Id 95876 Department PATIENT ACCESS SVCS Shift Days Shift Hours Worked 8.00 FTE 0.19 Work Schedule HRLY NON-UNION Employee Status A7 - Occasional Union Non-Union Pay Range $19 - $25/Hourly #Evergreen
    $19-25 hourly 2d ago
  • MEDICAID BILLER

    Lifebridge Health 4.5company rating

    Owings Mills, MD jobs

    MEDICAID BILLER Owings Mills, MD SINAI CORPORATE Full-time - Day shift - 8:00am-4:30pm Professional 92200 $19.75-$30.09 Experience based Posted: October 21, 2025 Apply Now // Setting the Saved Jobs link function setsavedjobs(externalidlist) { if(typeof externalidlist !== 'undefined') { var saved_jobs_query = '/jobs/search?'+externalidlist.replace(/\-\-/g,'&external_id[]=')+'&saved_jobs=1'; var saved_jobs_query_sub = saved_jobs_query.replace('/jobs/search?','').replace('&saved_jobs=1',''); if (saved_jobs_query_sub != '') { $('.saved_jobs_link').attr('href',saved_jobs_query); } else { $('.saved_jobs_link').attr('href','/pages/saved-jobs'); } } } var is_job_saved = 'false'; var job_saved_message; function savejob(jobid) { var job_item; if (is_job_saved == 'true') { is_job_saved = 'false'; job_item = ''; $('.saved-jobs-alert__check').toggle Class('removed'); $('.saved-jobs-alert__message').html('Job has been removed.'); } else { is_job_saved = 'true'; job_item = ''+'--'+jobid; $('.saved-jobs-alert__check').toggle Class('removed'); $('.saved-jobs-alert__message').html('Job has been saved!'); } document.cookie = "c_jobs="+job_item+';expires=;path=/'; $('.button-saved, .button-save').toggle Class('d-none'); $('.button-saved').append(' '); $('.saved-jobs-alert-wrapper').fade In(); set Timeout(function() { $('.button-saved').html('Saved'); $('.saved-jobs-alert-wrapper').fade Out(); }, 2000); // Setting the Saved Jobs link - function call setsavedjobs(job_item); } Save Job Saved Summary Who We Are: LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. About the Role: Edits all healthcare claims for accurate submission according to local and federal regulations. Meets individual quality and quantity performance goals and expectations. Assists the department in meeting performance goals. Imports, edits, corrects and transmits claims to third party payers on a daily basis. Prepares daily claims submission tracking and error reports. Assists in implementing billing system upgrades. Information and claim resolution and correction. Key Responsibilities: Edits all healthcare claims Investigates and/or refers to management systemic issues that cause delays in reimbursement. Manages billing compliance. Requirements: Education: HS Diploma/GED preferred Experience: 1 to 3 years of experience of account follow up experience in multi-payer hospital setting. Prefer inpatient medicaid experience. Prefer experience with Telligen and 3808 process. Once training is successfully completed, opportunity to work remotely 3 days per week!! KEY WORDS: Medicaid Biller Additional Information What We Offer: Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. Growth : Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license. Benefits : Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health? With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Share: talemetry.share(); Apply Now var jobsmap = null; var jobsmap_id = "gmapbnsta"; var cslocations = $cs.parse JSON('[{\"id\":\"2093718\",\"title\":\"MEDICAID BILLER\",\"permalink\":\"medicaid-biller\",\"geography\":{\"lat\":\"39.4011979\",\"lng\":\"-76.7788563\"},\"location_string\":\"10090 Red Run Blvd, Owings Mills, MD\"}]'); function tm_map_script_loaded(){ jobsmap = new csns.maps.jobs_map().draw_map(jobsmap_id, cslocations); } function tm_load_map_script(){ csns.maps.script.load( function(){ tm_map_script_loaded(); }); } $(document).ready(function(){ tm_load_map_script(); });
    $37k-44k yearly est. 1d ago
  • Referral Coordinator

    Sentara Health 4.9company rating

    Virginia Beach, VA jobs

    City/State Virginia Beach, VA Work Shift First (Days) Provides a direct link between patients, primary care providers, specialty providers, and insurance companies. Coordinates referral process from primary care providers as well as pre-authorization approvals for drugs and other services as ordered by provider. Medical terminology preferred. Knowledge of Medicare, Medicaid and third party payers. One year of experience with insurance verification/referral processing preferred. Knowledge of EPIC preferred. Proficient in use of computers and excellent organizational skills. Education HS Diploma required Certification/Licensure None required Experience 1 year of health insurance experience required. Keywords: Talroo-Allied Health, Referral Coordinator . We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$17.31 - $28.85. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $17.3-28.9 hourly 11d ago
  • Senior Patient Access Representative

    Sentara Health 4.9company rating

    Virginia Beach, VA jobs

    City/State Virginia Beach, VA Work Shift Second (Evenings) Full-Time, Evenings The Senior Patient Access Representative is a working resource to the patient registration teams. Responsibilities include registering patients for the Emergency Department, and/or various registration areas of the hospital. The Patient Access Team Leader also assists the Team Coordinator and department leadership by serving as registration system super-user, taking on-call rotation during the week and on the weekends, participating in the interviewing process, preparing and reviewing reports, performing QA audits, mentoring and training staff, managing department supply levels, and participating in meetings and workgroups. The Team Lead is required to meet the written requirements and competency to serve as a preceptor and to provide department orientation. If you desire, there are promotional opportunities in Patient Access such as a Team Coordinator. Up to $1,500Sign-On Bonus for Qualified Candidates! Education HS - High School Grad or Equivalent Certification/Licensure No specific certification or licensure requirements Experience 2 years of Customer Service and/or Data Entry Associate or bachelor's degree in Lieu of two years of experience Two years of previous experience in a healthcare environment in a related area Proficiency in Keyboarding K eywords: Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical, monster . Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Princess Anne Hospital is a 174-bed acute care hospital that provides quality clinical outcomes, experienced physicians, advanced technology, and a patient-centered approach to care in southern Virginia Beach, as well as neighboring Chesapeake and Northeastern North Carolina communities. As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, the hospital specializes in orthopedic and spine care, heart, vascular, advanced imaging, gynecological, comprehensive breast care services, and family maternity with a state-of-the-art neonatal intensive care unit. Our facility also is home to Virginia's only Ornish Lifestyle Medicine program. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $28k-32k yearly est. 10d ago
  • SENIOR PATIENT ACCESS REP

    Sentara Health 4.9company rating

    Virginia Beach, VA jobs

    City/State Virginia Beach, VA Work Shift First (Days) Full-Time, Days The Senior Patient Access Representative is a working resource to the patient registration teams. The responsibilities include registering patients, coordinating staffing and work assignments during the shift, real-time monitoring of registration performance to ensure department standards and procedures are followed, and researching and resolving the team's insurance verification issues using the insurance verification tools (Change Health, Epic RTE). They serve as point-of-contact to both internal and external customers for the assigned shift and registration area and address problems at the time they occur. The Senior Patient Access Representative also assists the Supervisor and department leadership by serving as registration system super-user, taking on-call rotation during the week and the weekends, participating in the interviewing process, preparing and reviewing reports, performing QA audits, mentoring and training staff, managing department supply levels, and participating in meetings and workgroups. Up to $1,500Sign-On Bonus for Qualified Candidates! Education HS - High School Grad or Equivalent Certification/Licensure No specific certification or licensure requirements Experience 2 years of Customer Service and/or Data Entry Associate or bachelor's degree in Lieu of two years of experience Two years of previous experience in a healthcare environment in a related area Proficiency in Keyboarding K eywords: Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical, monster . Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Princess Anne Hospital is a 174-bed acute care hospital that provides quality clinical outcomes, experienced physicians, advanced technology, and a patient-centered approach to care in southern Virginia Beach, as well as neighboring Chesapeake and Northeastern North Carolina communities. As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, the hospital specializes in orthopedic and spine care, heart, vascular, advanced imaging, gynecological, comprehensive breast care services, and family maternity with a state-of-the-art neonatal intensive care unit. Our facility also is home to Virginia's only Ornish Lifestyle Medicine program. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $28k-32k yearly est. 11d ago
  • Senior, Patient Access Representative

    Sentara Health 4.9company rating

    Elizabeth City, NC jobs

    City/State Elizabeth City, NC Work Shift Third (Nights) Full-Time, Nights The Senior Patient Access Representative is a working resource to the patient registration teams. Responsibilities include registering patients for the Emergency Department, and/or various registration areas of the hospital. The Patient Access Team Leader also assists the Team Coordinator and department leadership by serving as registration system super-user, taking on-call rotation during the week and on the weekends, participating in the interviewing process, preparing and reviewing reports, performing QA audits, mentoring and training staff, managing department supply levels, and participating in meetings and workgroups. The Team Lead is required to meet the written requirements and competency to serve as a preceptor and to provide department orientation. If you desire, there are promotional opportunities in Patient Access such as a Team Coordinator. Up to $1,500Sign-On Bonus for Qualified Candidates! Education HS - High School Grad or Equivalent Certification/Licensure No specific certification or licensure requirements Experience 2 years of Customer Service and/or Data Entry Associate or bachelor's degree in Lieu of two years of experience Two years of previous experience in a healthcare environment in a related area Proficiency in Keyboarding K eywords: Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical, monster . Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Albemarle Medical Center , located in Elizabeth City, NC, serves northeastern North Carolina with a caring team of approximately 650 employees and 150 medical providers. We think of each other as family, with those bonds extending into our close-knit community and serving as the foundation for our patient care. Our 182-bed facility features 25 specialties including emergency, maternity, orthopedics, medical, and surgical care in addition to our outpatient laboratory, imaging, and comprehensive breast services. In 2022, Sentara broke ground on a new campus, a state-of-the-art 88-bed hospital to replace the current 60-year-old facility on North Road Street. The 135-acre campus, coming out of the ground at Halstead Boulevard Extended and Thunder Road, will be known as the Sentara Albemarle Regional Health Campus. It is projected to cost about $200 million, up from the original estimate of $158 million, due to sharp spikes in costs for building materials and medical equipment. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $30k-34k yearly est. 11d ago
  • Registration Specialist II - Cox Monett

    Coxhealth 4.7company rating

    Monett, MO jobs

    :The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department. Education ▪ Required: High school diploma or equivalent Experience ▪ Preferred: At least 1-2 years prior registration experience Skills ▪ Proficient in using computers and computer systems ▪ Excellent customer service skills and ability to work with the public and co-workers ▪ Excellent verbal and written communication skills. ▪ Ability to multi-task in a fast-paced environment ▪ Able to work independently and collaboratively in a team Licensure/Certification/Registration ▪ N/A
    $26k-29k yearly est. 6d ago
  • Scheduling Coordinator - $19.39 - 23.76/hr

    Yakima Valley Farm Workers Clinic 4.1company rating

    Kennewick, WA jobs

    Join our team as a Scheduling Coordinator at Miramar Health Center in Kennewick, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at ************* to learn more about our organization. Position Highlights: $19.39-$23.76 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Manages the multi-line scheduling phone queue and transfers calls to appropriate personnel as needed. Schedules patient appointments for medical and integrated providers according to scheduling guidelines, appointment type, and time needed. Verifies and updates current patient demographic information including contact information, insurance, and income verification. Notifies patient of schedule adjustments at direction of Supervisor including rescheduled and cancelled appointments. Updates the schedule for any changes. Assesses patient's need to meet with the Patient Benefits Coordinator (PBC) regarding benefits and insurance options. Schedules appointments with the PBC as needed. Manages various scheduling work queues daily including: Cancellation/No Show, Recall, Rescheduling and Waitlist. Provides outgoing calls related to registries and outreach for patients. Provides backup support to other Front Office positions as needed. Qualifications: High School Diploma or General Education Diploma (GED). One year of office, administrative, patient care, call center or customer service experience. One year's experience working in a call center, scheduling appointments, and/or clerical work in a healthcare environment preferred. Bilingual (English/Spanish) required. Must demonstrate the ability to communicate at level 9 on the language proficiency scale Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Strong interpersonal skills with the ability to interact with patients, providers and staff in a professional manner. Basic knowledge of medical terminology preferred. Basic knowledge of the Epic systems preferred. Basic proficiency with a variety of computer programs including Word and Excel. Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates inclusivity. We are committed to equal-opportunity employment.
    $38k-45k yearly est. 11d ago
  • Scheduling Coordinator - Full Time

    Yakima Valley Farm Workers Clinic 4.1company rating

    Walla Walla, WA jobs

    Join our team as a Scheduling Coordinator at Family Medical Center in Walla Walla, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family" and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at ************* to learn more about our organization. What We Offer $19.39-$23.76/hour DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, eight paid holidays, and much more! What You'll Do: Manage scheduling phone queue, transfer calls to appropriate staff Schedule patient appointments based on guidelines and provider availability Verify and update patient demographic and insurance information Notify patients of schedule changes and adjust appointments Assess patient needs to meet with Patient Benefits Coordinator, schedule appointments as needed Handle daily scheduling work queues and provide patient outreach Offer backup support to Front Office positions as required May perform Lead duties by acting as a liaison between line staff and the direct supervisor. Responsible for maintaining the day-to-day flow of the department, including managing breaks, lunches, sick calls, and overtime. Provide insights to management regarding the skill level and performance of employees. Provide training to new employees and existing staff when needed. Perform quality audits and report findings to management. Qualifications: High School Diploma or General Education Diploma (GED) One year of office, administrative, patient care, call center or customer service experience is required. One year's experience working in a call center, scheduling appointments, and/or clerical work in a healthcare environment is preferred. Bilingual (English/Spanish) required at a level 9 Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions Strong interpersonal skills with the ability to interact with patients, providers, and staff in a professional manner Basic knowledge of medical terminology is preferred Basic knowledge of the Epic systems is preferred Basic proficiency in Word and Excel Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at ************** to learn more about this opportunity!
    $19.4-23.8 hourly 11d ago
  • Referral Specialist - $19.58 - 23.98/hr

    Yakima Valley Farm Workers Clinic 4.1company rating

    Hermiston, OR jobs

    Join our team as a Referral Specialist at Mirasol Family Health Center in Hermiston, OR! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at ************* to learn more about our organization. What We Offer $19.58-$23.98/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, eight paid holidays, and much more! What You'll Do: Manage work queues regarding referral activity daily to ensure timely processing and/or completion Assist with patient referrals for additional services needed with internal and external medical facilities Assist with patient insurance authorization Assist with appointment setup as needed Coordinate follow-up between referral source and patient Ensure chart notes and follow-up documentation are linked to the referral Provide translated educational materials and directions to patients when necessary Process incoming correspondence and respond to calls, emails, and faxes Perform other duties as assigned Qualifications: High School Diploma or General Education Diploma (GED) One year's experience working in an office setting, preferably a medical or dental office. Bilingual (English/Spanish) is required at level 9 Knowledge of or ability to learn medical terminology required Ability to prioritize work, handle a variety of tasks simultaneously and complete projects in a fast-paced environment Excellent communication and interpersonal skills Strong organizational skills Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates inclusivity. We are committed to equal-opportunity employment.
    $19.6-24 hourly 11d ago
  • Scheduling Coordinator - Full Time

    Yakima Valley Farm Workers Clinic 4.1company rating

    Yakima, WA jobs

    Join our team as a Scheduling Coordinator at West Valley Family Health in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at ************* to learn more about our organization. Position Highlights: $18.47-$22.62 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Manages the multi-line scheduling phone queue and transfers calls to appropriate personnel as needed. Schedules patient appointments for medical and integrated providers according to scheduling guidelines, appointment type, and time needed. Verifies and updates current patient demographic information including contact information, insurance, and income verification. Notifies patient of schedule adjustments at direction of Supervisor including rescheduled and cancelled appointments. Updates the schedule for any changes. Assesses patient's need to meet with the Patient Benefits Coordinator (PBC) regarding benefits and insurance options. Schedules appointments with the PBC as needed. Manages various scheduling work queues daily including: Cancellation/No Show, Recall, Rescheduling and Waitlist. Provides outgoing calls related to registries and outreach for patients. Provides backup support to other Front Office positions as needed. Qualifications: High School Diploma or General Education Diploma (GED). One year of office, administrative, patient care, call center or customer service experience. One year's experience working in a call center, scheduling appointments, and/or clerical work in a healthcare environment preferred. Bilingual (English/Spanish) required at level 9. Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Strong interpersonal skills with the ability to interact with patients, providers and staff in a professional manner. Basic knowledge of medical terminology preferred. Basic knowledge of the Epic systems preferred. Basic proficiency with a variety of computer programs including Word and Excel. Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates inclusivity. We are committed to equal-opportunity employment.
    $39k-45k yearly est. 11d ago
  • Registration Specialist II Direct Admit South

    L.E. Cox Medical Centers 4.4company rating

    Springfield, MO jobs

    :The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department. Education ▪ Required: High school diploma or equivalent Experience ▪ Preferred: At least 1-2 years prior registration experience Skills ▪ Proficient in using computers and computer systems ▪ Excellent customer service skills and ability to work with the public and co-workers ▪ Excellent verbal and written communication skills. ▪ Ability to multi-task in a fast-paced environment ▪ Able to work independently and collaboratively in a team Licensure/Certification/Registration ▪ N/A
    $23k-28k yearly est. 17d ago
  • Scheduling Coordinator - $19.58 - 23.98/hr

    Yakima Valley Farm Workers Clinic 4.1company rating

    Salem, OR jobs

    Join our team as a Scheduling Coordinator at Lancaster Family Health Center at Lancaster in Salem, OR! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at ************* to learn more about our organization. Position Highlights: $19.58-$23.98 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Manages the multi-line scheduling phone queue and transfers calls to appropriate personnel as needed. Schedules patient appointments for medical and integrated providers according to scheduling guidelines, appointment type, and time needed. Verifies and updates current patient demographic information including contact information, insurance, and income verification. Notifies patient of schedule adjustments at direction of Supervisor including rescheduled and cancelled appointments. Updates the schedule for any changes. Assesses patient's need to meet with the Patient Benefits Coordinator (PBC) regarding benefits and insurance options. Schedules appointments with the PBC as needed. Manages various scheduling work queues daily including: Cancellation/No Show, Recall, Rescheduling and Waitlist. Provides outgoing calls related to registries and outreach for patients. Provides backup support to other Front Office positions as needed. Qualifications: High School Diploma or General Education Diploma (GED). One year of office, administrative, patient care, call center or customer service experience. One year's experience working in a call center, scheduling appointments, and/or clerical work in a healthcare environment preferred. Bilingual (English/Spanish) required. Must demonstrate the ability to communicate at level 9 on the language proficiency scale Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Strong interpersonal skills with the ability to interact with patients, providers and staff in a professional manner. Basic knowledge of medical terminology preferred. Basic knowledge of the Epic systems preferred. Basic proficiency with a variety of computer programs including Word and Excel. Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates inclusivity. We are committed to equal-opportunity employment.
    $35k-41k yearly est. 11d ago
  • Registration Specialist II

    Coxhealth 4.7company rating

    Springfield, MO jobs

    :The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department. Education ▪ Required: High school diploma or equivalent Experience ▪ Preferred: At least 1-2 years prior registration experience Skills ▪ Proficient in using computers and computer systems ▪ Excellent customer service skills and ability to work with the public and co-workers ▪ Excellent verbal and written communication skills. ▪ Ability to multi-task in a fast-paced environment ▪ Able to work independently and collaboratively in a team Licensure/Certification/Registration ▪ N/A
    $26k-29k yearly est. 31d ago
  • Scheduling Coordinator - $19.39 - 23.76/hr

    Yakima Valley Farm Workers Clinic 4.1company rating

    Milton-Freewater, OR jobs

    Join our team as a Scheduling Coordinator at Family Medical Center in Walla Walla, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family" and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at ************* to learn more about our organization. What We Offer $19.39-$23.76/hour DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, eight paid holidays, and much more! What You'll Do: Manage scheduling phone queue, transfer calls to appropriate staff Schedule patient appointments based on guidelines and provider availability Verify and update patient demographic and insurance information Notify patients of schedule changes and adjust appointments Assess patient needs to meet with Patient Benefits Coordinator, schedule appointments as needed Handle daily scheduling work queues and provide patient outreach Offer backup support to Front Office positions as required May perform Lead duties by acting as a liaison between line staff and the direct supervisor. Responsible for maintaining the day-to-day flow of the department, including managing breaks, lunches, sick calls, and overtime. Provide insights to management regarding the skill level and performance of employees. Provide training to new employees and existing staff when needed. Perform quality audits and report findings to management. Qualifications: High School Diploma or General Education Diploma (GED) One year of office, administrative, patient care, call center or customer service experience is required. One year's experience working in a call center, scheduling appointments, and/or clerical work in a healthcare environment is preferred. Bilingual (English/Spanish) required at a level 9 Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions Strong interpersonal skills with the ability to interact with patients, providers, and staff in a professional manner Basic knowledge of medical terminology is preferred Basic knowledge of the Epic systems is preferred Basic proficiency in Word and Excel Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at ************** to learn more about this opportunity!
    $19.4-23.8 hourly 11d ago
  • Centralized Scheduler - Central Scheduling - Full Time

    Guthrie 3.3company rating

    Sayre, PA jobs

    The Guthrie Clinic works with the communities we serve to help each person attain optimal, life‐long health and well‐being. The Centralized Scheduler will provide the highest quality patient care consistent with Guthrie's Vision of Improving Health through Clinical Excellence and Compassion; Every Patient. Every time. As a first point of contact for most patients, the Centralized Scheduler provides direct, daily operational support in a manner consistent with The Guthrie Clinic's Service Excellence Standards. The Centralized Scheduler will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Performing all centralized scheduling services and procedures (as assigned), including scheduling, pre‐registration, cancellation and insurance and benefits verification. Maintaining and applying detailed knowledge of Patient Access workflows and the centralized scheduling and registration system in order to address patient inquiries about scheduling, pre‐registration, cancellation, insurance and benefits verification/billing/payments, and any self‐pay/personal financial liabilities. Education, License & Cert: High school graduate or GED required. Experience: Prior healthcare customer service, scheduling, insurance billing and payment knowledge. Two years previous healthcare experience. Previous experience using or implementing Epic. Ability to use Windows programs such as MS Word and other software packages with knowledge of medical terminology. Excellent written, verbal communication and interpersonal skills. Strong typing skills and proper phone etiquette. Ability to make independent judgment decisions about the data being gathered Essential Functions: 1. Perform scheduling, pre‐registration, cancellation, and insurance and benefits verification and patient payment collection and all other centralized scheduling duties in compliance with customer service standards. 2. Strong customer service skills to ensure quality phone calls with the patients. 3. Execute front‐end centralized collection of all patient insurance benefits information to ensure accurate payment of services as well as educate patients on copays and previous balances. Schedule patients with financial counselors for assistance when appropriate or get patient to a customer representative to learn more about their balance. 4. Develop strong working relationships with physician offices, non‐centralized scheduling and registration areas, ancillary coding, and other areas as needed to ensure appropriate and effective communication and coordination of service delivery. 5. Assist patients with enrollment of my chart or any issues related to my chart and educate on the capabilities. 6. Adhere to all relevant policies and procedure as outlined by direct report. 7. Meet productivity, quality requirements and service goals as outlined in the performance expectations. 8. Function as a team member to assist other centralized schedulers with tasks as needed including assisting in training of all employees as assigned. 9. Communicate to direct report all centralized scheduling obstacles, concerns and system deficiencies impacting the team and provide support in dealing with complex issues. 10. Complete special projects, make outbound calls to schedule from referrals/orders, enter in orders and referrals, assist with conversational messaging with patient or work queues as assigned. 11. Operate and utilize the Epic System while staying current and learning new skills as needed to perform all aspects of the position. Other Duties: 1. Assist and participate in departmental meetings when needed. 2. Support the Guthrie Clinic's system‐wide vision and goals of central scheduling. 3. It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position The pay ranges from #17.06-26.61 Rev. 2-2-2024
    $27k-35k yearly est. 1d ago
  • Patient Services Representative

    Koch Eye Associates 3.5company rating

    Wakefield-Peacedale, RI jobs

    Koch Eye Associates is proud to have served the residents of Rhode Island with field-leading eye care for almost 40 years. We began our practice in 1981 out of a small office in Warwick, and now we have eight locations spanning Warwick, Cranston, North Kingstown, Wakefield, and Woonsocket. Our dedicated team of ophthalmologists and optometrists is devoted to providing top-notch, stress-free care to our patients. Description The Lead Patient Service Representative is the point person for the Patient Service Representative Team. The team is tasked with coordinating communication, managing patient inquiries, and ensuring positive and efficient patient experience while adhering to patient confidentiality and privacy regulations. Duties And Responsibilities Patient registration, scheduling, data entry and processing. Educates patients regarding benefits and collects patient payments, at point of service. Complete and accurate management of patient data in practice management system. Verify health insurances and obtain referrals. Organize and maintain medical records. Miscellaneous administrative tasks including, but not limited to scheduling, transportation, filing, faxing, etc. Must have a clear understanding of company policies including the company manual. Requirements Knowledge, Skills, and Abilities: Exceptional Customer Experience - Understands and anticipates customer needs, takes action to meet customer's needs and strives to exceed their expectations. Proactive- Keep others informed. Ask for help when needed, brings service challenges to supervisor. Drive for Results - Strives for improving the delivery of services with a commitment to continuous improvement. Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness. Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization. Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism. Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities. Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making. Education High School Diploma or equivalent preferred Typical Physical Demands Sitting, Standing, Bending, Reaching, Stooping, Walking and Lifting Ability to see, hear, and speak with sufficient capability to perform assigned tasks Driving independently to other facilities Our Full-time Employment Package Offers Medical, dental, and vision insurance begins first day of the month following date of hire FSA and HSA Paid long-term disability (LTD) Paid LIFE and AD&D insurance Paid Time Off (PTO) and holidays 401k Plan Competitive salary Career growth and leadership development We are committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of our clinical groups will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation, and gender identity and/or expression, other dimensions of diversity or common human decency. We value diversity in thought and culture and welcome highly skilled, capable, competent, collegial members to our team.
    $34k-40k yearly est. 4d ago
  • Medical Scheduler

    Health & Psychiatry 3.4company rating

    Oldsmar, FL jobs

    About us: At Health & Psychiatry, located in the heart of Oldsmar, Florida, with offices across the state, we are looking for a compassionate Medical Assistant to join our team. Our mission is to provide a healthcare experience centered around hope, health, and harmony through personalized behavioral health services. As a Medical Assistant with us, you will play a key role in delivering outstanding patient care in an environment that values compassion and excellence. Our top priority is the health and well-being of our patients, and we are growing as a company, expanding throughout Florida, the U.S., and internationally. We are proud to offer mental healthcare services globally through our cutting-edge telepsychiatry technology. If you're passionate about helping others and eager to be part of a growing, dynamic team, we'd love to hear from you! Please see our website for all that we offer! *********************************** Key Responsibilities: Medical Duties: ( included but no limited to:) Record and update patient medical histories Measure and record vital signs Process refill requests Administer ADHD test (training will be provided) Assist with Spravato treatments (training will be provided) Send and obtain medical records Schedule patient appointments Answer phone calls and manage patient inquiries regarding any medical issues. Maintain accurate patient records in compliance with HIPAA guidelines Key Skills and Competencies: Strong verbal and written communication skills Proficient computer skills EHR system knowledge preferred A strong desire to learn and expand knowledge Compassionate and patient-focused attitude
    $26k-30k yearly est. 4d ago
  • Scheduling Coordinator

    Tendercare Home Health Services, Inc. 3.9company rating

    Indianapolis, IN jobs

    At Tendercare Home Health, the Scheduling Coordinator plays a vital role as the voice of our patients and employee experience. In this key position for our company, you will ensure that our patients receive the best possible staffing support tailored to their needs while fostering an exceptional experience for both patients and employees. This role is key to our mission of delivering top-quality care, placing you at the forefront of supporting families through challenging situations and coordinating the services they need. Through effective communication via text, email, and phone, you will facilitate seamless care coordination, ensuring clients are appropriately staffed for their care needs. This position is on-site at our Tendercare office in Indianapolis. Essential Duties: Communicate clearly, kindly, and effectively as a primary representative of Tendercare Home Health. Acts as the main point of contact for patients and employees regarding schedules which can include hospitalizations, call-offs, etc. Build patient schedules that align with the patient's health insurance benefits (will be provided). Clear alerts in Tendercare's electronic medical records system, CellTrak. Collaborate with other departments to provide top quality, kind, and compassionate support to Tendercare patients, families, and employees. Must strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding privacy and security of health information of clients of Tendercare. Participate in a rotating Sunday on call schedule (8 a.m. Sunday to 8 a.m. Monday). Schedulers will also take turns covering on-call shifts on holidays. One scheduler should not do more than 2 holidays per year. Performs other duties as assigned. Required Qualifications: Excellent verbal and written communication skills. Must be a strong multitasker with exceptional follow-up skills. Exceptional interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Associate degree or equivalent experience preferred. Strong attention to detail within multiple platforms. Proficient with Microsoft Office Suite or related software. Experience with medical records systems or similar software is preferred. Ability to sit at a desk and work on a computer for extended periods (up to 8 hours per day). Ability to communicate clearly in person and over the phone. Tendercare Home Health Services has been a family-owned and operated business for the past 30 years. We believe in doing what's right for our patients and we do all we can to take care of our nurses. We're a top workplace and believe that a happy nurse equals a happy patient. We're looking for quality candidates to join our fast-growing company.
    $32k-39k yearly est. 2d ago

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