HealthRIGHT 360 jobs

HealthRIGHT 360 is a social justice organization that believes that all people deserve equal access to healthcare services. HealthRIGHT 360 gives hope, builds health, and changes lives for people in need. We do this by providing compassionate, integrated care that includes primary medical, mental health, substance use disorder treatment and re-entry services. The Managing Director of Northern California Outpatient Programs is responsible for overseeing the design, development, implementation, management of behavioral health Outpatient programs in Southern California for HealthRIGHT 360. HealthRIGHT 360's Northern California behavioral health Outpatient services include programs in San Fransisco, San Mateo and Santa Clara counties. Key Responsibilities Program Leadership: Directly supervises managers/directors of programs. Performs all aspects of senior management, including general supervision, mentoring of subordinate management staff, and training new management on policies, procedures, and norms of HealthRIGHT 360. Helps new management to understand HealthRIGHT's corporate culture. Identifies innovations and opportunities for integration across HealthRIGHT's programs and works with colleagues to implement same. Oversees and participates in supervisory activities, e.g., including all aspects of staff development, new program activation, hiring, training, motivating, evaluating, performance management, and terminations as needed. Planning/Development: Attends external meetings and events to learn about the changes in the Behavioral Health field and to represent HR360. Assesses program needs in order to identify gaps and suggest other avenues to search for funding. Assists with development of future grants, participates in grant writing as needed, taking the lead when necessary. Examines community and known funders for opportunity to seek additional funding and acquire new funding streams. Identifies service gaps, expands community resources, creates coordinated systems of care and helps address unmet needs of client population. Acts as liaison between funding sources and Agency administration. Understands HR360 strategic vision and finds ways to implement and execute the clinical vision at the treatment services level. Reviews policies and procedures presented by leadership to adjust programming needs. Responsible for drafting policies to meet the needs of specific funders. Responsible for clinical innovations being responsive to needs of participants and demands of funders. Serve as the voice for your programs and your clients. The Managing Director for OP Services works in collaboration with the Managing Director of NorCal Residential Services. Administrative Responsibilities: Organizes and submits monthly reports to Vice President. Is timely with all tasks. Coordinates monthly reports to funding agencies. Assures that programs utilize accepted principles of client records management and confidentiality. Develops and participates in creation of Annual Reports, Biannual Reports, Continuation Reports, Corrective Action Reports (when needed) to funders. Oversees management of contracts and adherence to contract mandates for programs. Serves on various internal program development committees. Serves as agency representative to external committees. Understands and ensures compliance with policies and procedures. Coordinates with Quality Improvement to review programmatic outcomes, critical incidents and satisfaction related data to identify potential trends and opportunities for improvement. Ensures compliance with all contract, regulatory and accreditation bodies. Ensures compliance with HealthRIGHT 360 policies and procedures, HIPAA, 42CFR regulations and all other licensing requirements. Ensures that all staff are informed on quality-of-care concerns, opportunities for improvement and other policy related changes. Clinical Responsibilities: Responsible for setting and guiding clinical strategies and treatment philosophy for HealthRIGHT 360s direct service providers, including but not limited to employing a “whatever it takes” mentality. Ensures that all programs are maintaining quality treatment services and evidence-based practices and guidelines are used to inform programmatic decisions and are delivered consistently to clients. The Managing Director for OP Services works integrally with the Managing Director of NorCal Residential Services to ensure that clinical needs across programs are being met. Education and Knowledge, Skills and Abilities Education and Experience Required: Ph.D. in Psychology, or Master's Degree in Social Work or related field, from an accredited college. Clinical license in the State of California and at least two years post licensure. A minimum of five years leadership experience with progressively responsible positions in the social services field in either a public or private organization. Must have demonstrated knowledge and experience in substance abuse treatment, including relapse and recovery, an understanding of child development, child abuse issues, and experience in assigning and monitoring others' work. Desired: Knowledge of community resources for non-profit substance abuse and mental health treatment facilities. Experience with government contracts and compliance. Knowledge of community resources for non-profit substance abuse treatment facilities and mental health. Leadership development for Managers/Directors. Has excellent time management, organizational and communication skills. Knowledge of DEI and how it impacts organizations/communities/programs. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Job Description Program Operations Supervisor I, II or III Department: Reports To: Program Director Responsible for overall day-to-day supervision of assigned staff and the shift-to-shift or day to day operations of program or unit. This includes oversight of patient activities and staff responsibilities as they relate to patient functions. Implement the treatment philosophy of Tarzana Treatment Centers, Inc. (TTC). HOURS 8 per Day / 5 Days per Week CATEGORIES OF DUTIES Responsible for supervision of staff as assigned by Director. Depending on the nature or type of department, office, program, or unit, this may include counselors, case managers, outreach workers, intake specialists, technicians, dietary, maintenance, housekeeping, or front office staff. Specific areas of responsibility may include revenue cycle training, credentialing registration, claims management, billing, collections, patient insurance, data processing, integrity of patient accounts, accounts receivable management, practice management system file maintenance, and third-party revenue cycle vendors. Performs and/or oversees regular chart audits, record keeping, and other reporting and documentation functions as assigned to ensure that all records are maintained in accordance with all applicable TTC policies, procedures, and external regulations and standards to include but not limited to JCAHO, State, County, City sources. Completes or participates in the development and submission of various reporting requirements as assigned. Such reporting may include Continuous Quality Assurance reports, various performance improvement reports, data reports of various types, prevention, repair, and other maintenance reports to include fire life safety and other environment of care reporting. Responsible for provider reimbursement programs, policies, and strategies to ensure unit cost controls meet or exceed corporate objectives. Attending in-service training and educational workshops. Attending all required staff meetings. Cooperates and communicates fully with other staff members and supervisors regarding patient and/or staff behavior, progress, activities, as appropriate. Conducts self in a professional manner in areas of dress, language, attitude, and behavior. At all times is a role model for other staff and patients. Exhibits full knowledge and support of the philosophy and objectives of the Agency. Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality. Participation in medical record and other report and record reviews as assigned. Utilization review activities, as required. Develop, implement, and maintain revenue cycle standard operating procedures (SOPs) in area of responsibility. Conducts or participates in performance evaluations of interns and other staff, as required. Attends clinical and administrative committee meetings, as requested. Manage projects which may include revenue cycle projects and provide upper management with audit findings, metrics, and presentations. Additional functions as specifically requested by the Program Director and/or Administrator. Staff Supervision Orientation of new employees Scheduling staff coverage, time-off requests, etc. Evaluations Assisting Director with Hiring Assisting Director with Discipline E-Time Support to staff Ongoing supervision of documentation compliance in medical records. Chart and other record audits with others on Management team Taking outcome of chart/record audits back to those on each shift to manage compliance. Administration Active participation in agency-wide committees as assigned. Support the management team and to act as an agent of the organization in all situations- utilize management team meetings as a forum to resolve differences. Attends weekly management meetings with Program Director Attending in-service training and educational workshops. Attending all required staff meetings. Other Work closely with staff to monitor adherence to organizational philosophy goals and objectives. EDUCATION/EXPERIENCE/QUALIFICATIONS GUIDELINES Title Approximate Number of Employees supervised Degrees/ certification Experience may be substituted for education with CEO approval Approximate Years of supervisory experience, other factors may be considered with CEO approval. Operations Supervisor I 1 to 5 High School Diploma/GED Academic counseling certificate 0-2 Operations Supervisor II 6 to 12 State approved Counseling Certificate, AA, or BA 4 Operations Supervisor III Over 12 May supervise a Level I or Level II Supervisor Bachelor's or Master's Degree 6 SETTING Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation, and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job. #SJ2021

This is a remote position. There is limited expectations for regular in-person, in-office activities. You're not the person who will settle for just any role. Neither are we. Because we're out to create a better world, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to be HR360's new Business Analyst III. The Business Analyst will work closely with HR360's internal and external stakeholders to turn data into information and knowledge that can be used to make sound business decisions. This data helps drive improvement in key business metrics, stakeholder experience and business results. The Business Analyst will also interact with various development teams, project managers, senior management, and external vendors. This individual understands how data is turned into information and knowledge, and how the knowledge supports and enables key business processes. The Business Analyst must develop an in-depth understanding of the business environment and possess both strong analytical and communication skills. Further, the Business Analyst must work well within a team environment. The Business Analyst III has advanced experience in performing business case analyses which measures/quantifies the impact and effectiveness of specific programs and performance. The Business Analyst III works cross functionally and directly supports department leaders in the development, analysis and interpretation of HealthRIGHT's scope of business. Key Responsibilities Provide analytical expertise to leadership in areas critical to the organization's overall strategy and performance. Possess an in-depth understanding of business strategy, processes, services, roadmap, and context in which the business operates to identify opportunities and direct projects. Recommend solutions in areas critical to organization's overall and service line performance to inform agency decisions, strategy, and tactics. Collect, understand, and translate stakeholder requirements into actionable parameters for projects. Design and implement business solutions by building relationships and partnerships with key stakeholders. Develop Return On Investment (ROI) analysis for new strategies to improve organization performance. Maintain clear, accurate project documentation including the development of business cases, proposals, and summaries using project management methodologies. Identify risks and mitigate threats by managing issues and resolutions. Exhibit leadership for business analysts, and broader organization where appropriate. Act as critical liaison between business, technical, program and support teams translating technical ideas and analytical results to non-technical peers and stakeholders across all levels of the organization. Produce understandable reports and presentations that describe and communicate complex findings for a variety of technical and non-technical audiences. Write SQL queries to develop, implement, and utilize databases and reporting tools to extract data, using data analysis programs. Visualize data using Power BI, Excel, or other visualization programs. Check ticking system for incoming requests; provide customer-centered, primary line of support for report/dashboard problems, data requests and other issues. Provide solution by researching problems and questions, diagnosing, troubleshooting, and applying available information and resources. Attend staff meetings, in-service meetings and participate in agency committees and task force activities as required. Demonstrate respectful, professional and appropriate behavior that supports a team oriented work environment. Demonstrate a commitment to the mission, core values and goals of HealthRIGHT 360 including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services. Other duties as assigned by supervisor. Education and Knowledge, Skills and Abilities Education, Certification, and Experience Required: Bachelor's degree in a quantitative discipline such as Mathematics, Epidemiology, Metrics and Evaluation or Statistics, or equivalent 5 years or more of relevant experience. Proven analytical and quantitative skills, including experience with managing and modeling of large data sets, required. Desired: Master's degree in Public Health, Health Analytics/Informatics or related preferred. 5-7 years of experience analyzing data in a healthcare environment preferred. Intermediate experience with or knowledge of data visualization techniques. Established business acumen including understanding of market dynamics, financial/budget management, data analysis and decision-making. Healthcare coding conventions and health plans experience a plus. 3+ years of experience designing, writing, and maintaining Epic reports and dashboards desired. Certification or knowledge of Epic Cogito, Caboodle data model, SlicerDicer, or Clarity data model a plus. Background Clearance: Must not be on active parole or probation, clear with OIG database. Ability to obtain and maintain satisfactory background check. Knowledge Required: Advanced ability to operate computers and related software programs including Word, Excel, Outlook and other Microsoft Office applications. Experience writing SQL queries to develop, implement, and utilize databases and reporting tools to extract data. Experience conducting analyses using data analysis programs. Experience visualizing data using Power BI, Excel, or other visualization programs. Demonstrated healthcare experience in quantifying, measuring and analyzing financial and utilization metrics of healthcare. Skills and Abilities Required: Ability to read, analyze, and interpret common industry related journals, financial reports, and legal documents. Ability to respond to common inquiries from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, clients, and/or external groups. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. We will consider for employment qualified applicants with arrest and conviction records.

. The Specialized Treatment for Optimized Programming (STOP) Program Area Six connects California Department of Corrections and Rehabilitation inmates and parolees to comprehensive, evidence-based programming and services during their transition into the community, with priority given to those participants who are within their first year of release and who have been assessed to as a moderate to high risk to reoffend. Area Six includes San Diego, Orange, and Imperial counties. STOP subcontracts with detoxification, licensed residential treatment programs, outpatient programs, professional services, and reeentry and recovery housing throughout the program area to assist participants with reentry and recovery resources. The Billing Coordinator is responsible for coordinating receipt of and reviewing Community Based Provider (CBP) subcontractor client data for accuracy and entering and retrieving data from/to the Automated Reentry Management System (ARMS) as needed for the purpose of reconciliation, invoicing and billing. Key Responsibilities Data Entry and Reconciliation Responsibilities: Review outgoing and incoming CBP subcontractor client data for accuracy. Enter data found on the verification form into the STOP database to begin the reconciliation process. When discrepancies are found, coordinate with CBPs and internal departments to resolve and reconcile the discrepancies. Ensure accuracy of all data entered. Billing and Invoicing Responsibilities: Process STOP CBP weekly verifications by extracting from the STOP database, and possibly further verifying in the ARMS database, and forwarding to the CBPs via email (and sometimes fax) for approval. Produce the monthly billing and forward to CBPs for billing authorization and approval. Ensures accuracy of all billing and resolves any discrepancies identified. Act as liaison between Fiscal department and STOP to ensure ease of information flow. Produce invoices for other various services (i.e. transportation, links etc.). Administrative Responsibilities: Produce monthly client and CBP related reports as needed for the California Department of Corrections and Rehabilitation (CDCR), with supervisor review and approval, using the ARMS database. Assure confidentiality of all incoming and outgoing client data. As assigned, performs other clerical tasks. And, other duties as assigned. Education and Knowledge, Skills and Abilities Education and Experience Required: High School Diploma or equivalent. Previous work experience working with spreadsheets. Previous work experience performing data entry. Type 45 wpm. Strong math skills. Desired: Bilingual. AA Degree; Experience may substitute for this on a year-by-year basis. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

The Mentoring and Peer Support (MAPS) program provides mentoring and support to individuals who have an active criminal care and are struggling with one or several of the following: mental illness, a substance use disorder, and/or experience in the armed forces. The goal of the programs is to support client recovery and assist with navigating the criminal justice system. Goals of the program include helping clients to maintain recovery, comply with court requirements and maintain engagement in treatment. Peer Mentors work with client both in the jail and in the community. Peer Mentors are proactive in their outreach to clients, are able to work independently and have excellent communication skills. MAPS Peer Mentors work with clients individually and in group settings with a focus on peer counseling and support. Mentors are expected to be able to work independently while also regularly communicating with their supervisor and accounting for their time. Mentors must document on all patient encounters in a timely manner and collect data for reporting purposes as directed. Mentors work as a team and communicate with and support other mentors as needed. Key Responsibilities Provide regular support to mentees. Report to and collaborate with the Mentoring And Peer Support (MAPS) program's Program Coordinator and the Deputy Director of Jail Health Reentry Services. Assist mentees with resource linkage and navigating community resources (e.g., transportation, mobility, housing, decision-making, assistive technology, language, government programs, cultural adjustment, immigration services, food assistance, legal assistance, women's services, medical assistance, mental health services, vocational services, volunteerism, and education programs, and any other services that may support the client on overcoming external barriers to well-being and self-sufficiency). Conduct outreach to residential, community and hospital settings to connect with mentees. Provides one on one peer mentoring. Routinely communicate and collaborate with the client's treatment team (case manager, psychiatrist, etc). Organize and facilitate support groups in the jail(s), as requested. Education and Knowledge, Skills and Abilities Firsthand understanding of and experience with one of the following: being a member of the armed forces and/or suffering from a mental illness, substance use disorder or co-occurring mental health and substance use disorders. Knowledge of behavioral health issues such as (but not limited to) depression, substance abuse, psychosis or anxiety, and a willingness to share that experience. Completion of a mental health certificate program or equivalent education, preferred. Familiarity with various supportive counseling strategies and wellness and recovery principles in working with clients with mental health, substance abuse, or co-occurring conditions, preferred. At least 3-5 years of ‘lived experience' with the community behavioral health system and/or the Department of Veterans Affairs, preferably in San Francisco. Strong interpersonal and active listening skills. Sensitivity to and experience working with the ethnically, culturally, socially, and sexually diverse individuals, communities, agencies, and organizations and persons who have experienced homelessness, incarceration, mental illness and/or substance abuse. Ability to work independently within a multidisciplinary team and interact effectively with the medical and criminal justice system as well as community providers in order to facilitate comprehensive mental health care delivery. Ability to respond quickly and use good judgment in unusual and emergency situations. Willingness to work with clients in the community. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

. The SUD Counselor I must be registered as a Substance Abuse Counselor from an approved/accredited California agency with preferably a minimum of two years' experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery. As per contract, all staff hired MUST be fully vaccinated against COVID-19 and when eligible, receive their booster shot. Prototypes, a program of HealthRIGHT 360's residential substance use disorder (SUD) program is a new program contracted with Department of Public Health's (DPH) Substance Abuse Prevention and Control (SAPC) program for residential drug Medi-Cal (DMC) services for up to 99 adult men and women: 33 that are for men who are judicially involved, 33 for men, and 33 for women. The BHC's residential DMC program will employ 100 people and works closely with the other BHC programs to provide a continuum of services for low income/Medi-Cal population. The program is located on the campus of Martin Luther King Jr. Hospital in the Willowbrook area of South Los Angeles and will serve all LA County residents. The SUD Counselor I (Floor Staff/Food Tech) is a registered substance use disorder professional who maintains registration from an approved/accredited California agency. The SUD Counselor I works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT 360's philosophy, goals, policies, mission and vision. The SUD Counselor I provides supervision and oversite of the clients throughout the facility with shifts ranging to provide 24/7 coverage. SUD Counselor I provides facility coverage by supervising the clients during chores, visiting hours, meal times, medication line, detox, donations, groups, and free time. The SUD Counselor I is customer service focused and frequently provides crisis intervention and client stabilization. The SUD Counselor I has a high degree of self-awareness and the ability to stay calm under pressure. Key Responsibilities Knowledge Required: Knowledge issues of related to substance abuse, mental health, and criminal background. Culturally competent and able to work with a diverse population. Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. Skills and Abilities Required: Professionalism, punctuality, flexibility and reliability are imperative -Strong computer skills, including Outlook, Excel, Word and PowerPoint. Excellent verbal, written, and interpersonal skills -Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Education and Knowledge, Skills and Abilities Education Requirements: Registration as Substance Abuse Counselor from an approved/accredited California agency. Experience: Preferably a minimum of two years' experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery. Experience working with clients experiencing acute withdrawal from substances. Knowledge of and experience with providing trauma informed services. Experience delivering evidence-based practices. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

. The Youth Substance Use Prevention program is a school-based and community-based program that aims to prevent the use of alcohol, marijuana, tobacco, meth, Rx, and other drugs in youth. We achieve our goals through life skills education in the classroom, groups for youth involved with substances, mentoring through our Pomona Youth Prevention Council, engaging youth in community campaigns, and advocacy on policies that impact the lives of youth and their community. We work with youth ages 11 through 18, their parents, and with dedicated adults in the Pomona community. The Youth Prevention program is apart of the Family Resource Center at Protoypes. Are you passionate about helping youth? If so, we are currently looking to fill a Youth Prevention Specialist position in our Youth Substance Use Prevention program at The Family Resource Center in Pomona. The ideal candidate has experience working with youth, providing prevention education or training in prevention, classroom or behavioral management skills, experience running groups, loves working as a part of a team, and is passionate about working with the community. Key Responsibilities Conduct evidence-based youth prevention education lessons about alcohol, tobacco and other drugs at schools. (We will provide training.). Conduct parent meetings and or parent education workshops and classes. Facilitate groups at schools with youth who have been involved with alcohol, tobacco, and other drugs. Coordinate referrals to mental health, alcohol and drug treatment programs as well as community services as needed. Facilitate the coordination of program sponsored school or commuity-wide prevention activities/campaigns and alternative social activities for youth. Document youth progress and participation, parent progress and participation, all work related activities and outcomes. Support the Pomona Youth Prevention Council leadership development, mentoring activities, prevention education, and community engagement. Collect pre/post-test surveys and assessments. Actively participate in community meetings, community and coalition building, events and campaigns that support parents and youth. Be available occasionally on weekends and evenings for events. Education and Knowledge, Skills and Abilities Must possess a Bachelor's Degree in public health, social work or related field. One (1) year experience providing alcohol, tobacco and other drug prevention services. Education may be substituted for experience when coursework is directly related to alcohol, tobacco and other drug prevention OR public health. A minimum of (2) year's experience in the human services field. California Driver's License and proof of insurance. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

. HealthRIGHT 360, a family of programs, operates in 11 counties throughout California. Offering a comprehensive range of medical and behavioral health services, HealthRIGHT 360 serves marginalized communities, including primary care, mental health support, detoxification, residential and outpatient substance use disorder treatment, and transitional services tailored to individuals involved in the criminal justice system. The Martin Luther King Jr. Behavioral Health Center (MLK BHC) is a program of HealthRIGHT 360 and is contracted with the Department of Public Health's Substance Abuse Prevention and Control (SAPC) program. MLK BHC offers residential Drug Medi-Cal (DMC) services for a maximum of 99 adult individuals, comprising 33 beds each for judicially involved men, men, and women. MLK BHC collaborates closely with other Behavioral Health Center programs to ensure a comprehensive range of services for low-income and Medi-Cal-eligible individuals. Situated on the Martin Luther King Jr. Hospital campus in the Willowbrook area of South Los Angeles, the program serves residents of all Los Angeles County. The Lead Client Safety Navigator (CSN) ensures and maintains a safe, respectful, and welcoming environment for all clients, staff, and visitors. Lead CSN works with program leadership, Sherriff's or local law enforcement, and other teams to respond to emergency and crisis situations, including client drug use, overdose, programmatic interruptions, and other situations. KEY RESPONSIBILITIES Safety and Security: * Oversee all Pods to ensure safety is maintained and to provide support and feedback to all CSNs on shifts as needed. * Ensure and maintain a safe and orderly environment for clients, staff, and visitors. * Monitor security cameras and attend building security meetings. * Make regular rounds to monitor entrances, exits, offices, common areas, and building perimeters. * Clear areas of crowds, debris, and out-of-place items. * Direct and deflect traffic. * Work with local law enforcement as needed. * Maintain appropriate boundaries and adhere to the organization's code of conduct. * Ensure compliance with HIPAA, 42 CFR Part 2, and other funding requirements. * File incident reports as needed. Client and Visitor Management: * Welcome and assist clients when returning from appointments. * Ensure clients sign in and check belongings for contraband. * Welcome visitors, check credentials, ensure signing in, and escort them to the supervisor on duty. * Maintain client and visitor logs. Crisis Intervention and Emergency Response: * Carry Narcan, recognize signs of overdose, and administer Narcan as necessary to reverse drug overdose. * De-escalate emotionally charged situations and maintain non-confrontational behavior during observation and intervention. Administrative and Professionalism: * Maintain positive, respectful, non-confrontational behavior. * Assist with onboarding of new CSN and training or mentoring new and existing CSNs. * Documentation must be maintained in compliance with agency standards, HIPAA, 42 CFR Part 2, and other funding requirements to satisfy internal and external evaluating requirements. QUALIFICATIONS Education, Certification, Experience ,or Licensure * High school diploma or equivalent required. Higher education preferred. * Possess a valid First Aid and CPR certification or ability to obtain within 30 days of hire. * Three years of job-related experience working or "lived experience" with the criminal justice population or with the community behavioral health system.

Men's Residential and Detox or 890 Residential Services is a program of HealthRIGHT 360 that serves male-identifying clients. This program has approximately 105 beds and provides residential treatment for substance use disorder (SUD) for up to 90 days. Clients are supported by a team of behavioral health professionals who provide counseling and education for substance abuse disorders, life skills, as well as individual and group therapy. The Program Director is responsible for overseeing and implementing residential behavioral health program services, clinical activities, and staffing to ensure program compliance with contracts and licensing regulations for the 115-bed residential substance use disorder treatment program at 890 Hayes Men's Residential program. The Program Director sets the clinical tone, utilizing trauma-informed, client-centered, gender-responsive, evidence-based, and harm reduction approaches. Coordinates with other departments within and outside of the agency to ensure that client needs are being met in support of health and recovery. KEY RESPONSIBILITIES Program Management Responsibilities: Directs clinical treatment and coordination of various activities and departments within facility as well as coordination of external stakeholders. Ensures treatment is in accordance with contracts/license expectations, including new Drug Medi-Cal (DMC) requirements. Has ultimate responsibility for retention and completion of all participants. Facility Management Responsibilities: Responsible for oversight of the program needs, including but not limited to safety and security, compliance, and accountability. Must be available afterhours and on weekends to respond to facility emergencies, outstanding crisis, or events. Supervisory Responsibilities: Oversees management of staff and agency volunteers, which includes Clinical Manager, Supervising registered and certified SUD counselors, and masters/doctorate-level mental health clinicians. Duties include direct supervision and mentoring of subordinate supervisory staff, including program managers, providing verbal, and written qualitative and quantitative feedback of their work. Duties include but are not limited to, hiring, training, motivating, evaluating, disciplining, and terminating. Ensures all staff are trained in and competent with program policies, procedures, and practices. Resolves many employee deficiencies through several avenues: performance improvement plans, written warnings in collaboration with HR, encouraging the utilization of staff benefits like PTO and the EAP, and termination. Administration and Compliance: Ensures that each client receives all services stated in applicable contracts, including multi-county DMC contracts (Alameda, Contra Costa, Marin, San Francisco, San Mateo). Ensures compliance with codes and regulations at local and state levels. Responsible for client capacity within the program, which can range from 80 - 115 clients across all residential and withdrawal management beds. Works closely with our agency's compliance department in developing, disseminating, and ensuring adherence to programmatic policies and procedures. Conducts monthly quality reviews of all charts and of staff performance and productivity. Leads a weekly staff meeting to discuss program updates, issues, policies, and procedures. Ensures client rights mandated by governmental codes and agency norms. Responsible for quality assurance for charts and treatment plans. Ensures proper handling and transfer of documents and records. Responsible for oversight of the Electronic Health Records (EHR) system for the program, including but not limited to running reports such as discrepancy, retention, productivity, utilization and ensuring all discrepancies are corrected in timely manner. And perform other duties as assigned. QUALIFICATIONS Education, Certification, and Experience Certified SUD Counselor from an accrediting professional organization and at minimum 5 years of experience in providing SUD services and 3 years supervising staff. OR Bachelor of Arts or Sciences degree from an accredited college or university, Certified SUD Counselor from an accrediting professional organization, and 3 years of experience in providing SUD services and supervising staff. OR MSW, MFT, LPCC, or PsyD from a regionally accredited graduate school, registration or licensure with the Board of Behavioral Sciences (BBS) or the California Board of Psychology (CBP), and at least 1 (one) year of experience in providing SUD services and supervising staff. Desired: Preferred experience working with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency. Master's or Doctorate degree in Social Work, counseling, psychology, or related field. Experience with efficient and effective treatment and management of clients with co-occurring mental health and substance use disorders. Experience with government contracts and compliance. Knowledge and Skills Knowledge of and experience with providing trauma informed services. Strong computer skills, including Outlook, Excel, Word and PowerPoint. Knowledge of gender-responsive, trauma-informed, and co-occurring treatment. Knowledge of clinical documentation (treatment plans, progress notes, etc.). Knowledge of community resources for non-profit substance abuse treatment facilities. Understanding of ASAM Levels of Care. Understanding of the principles of Motivational Interviewing and Harm Reduction in Substance Use Treatment Programs. Understanding of the California's Department of Healthcare Services Drug Medi-Cal Organized Service Delivery System Background Check and Other Requirements Qualified candidates with arrest and conviction records will be considered for employment. Must be capable of obtaining and maintaining a satisfactory background check. Must be capable of meeting health screening and tuberculosis testing requirements. Must be capable of maintaining credential requirements. Must be capable of meeting the program and funder requirements.

Job Description Medical Assistant Department: Primary Care Reports To: Primary Care Director Reports to the Director of Primary Care. Works under the direct supervision of the Licensed Medical Care Provider. Responsible for providing basic nursing care to the patients assigned to the Primary Care Clinic. Temporary-Full Time Position CATEGORIES OF DUTIES 1. Interview, screen, and perform health assessments per established protocols. 2. Reports and records observations that reflect the nursing care given and the patients' progress. 3. Assist in formulation of the treatment plan. 4. Apply and remove bandages and dressings; apply orthopedic appliances: immobilizer, envelope slings, orthotics, and similar devices; remove casts, splints and other external devices; obtain impressions for orthotics, padding, and custom molded shoes; select and adjust crutches to patient and instruct patient in proper use of crutches. 5. Perform ophthalmic testing not requiring interpretation by the medical assistant to obtain test results. 6. Remove sutures or staples from superficial incisions or lacerations. 7. Perform ear lavage to remove impacted cerumen. 8. Collect specimens by non-invasive techniques and preserve for testing, including urine, sputum, semen, and stool. 9. Assist patients in ambulation and transfers. 10.Prepare patients for and assist the physician, physician assistant, or registered nurse in examinations or procedures, including positioning, draping, shaving, and disinfecting treatment sites; prepare patients for gait analysis testing. 11.As authorized by a physician, provide patient information and instructions. 12.Collect and record patient data including height, weight, temperature, pulse, respiration rate, and blood pressure, and basic information about the presenting and previous conditions. 13.Perform simple laboratory and screening tests customarily performed in a medical office. 14.Cut nails on otherwise healthy patients. 15.Administer first aid and CPR in an emergency. 16.Performs front office duties such as answering phones, filing, scheduling appointments, computer input, patient/public relations. 17.Orders medical and clinical supplies and keeps rooms stocked appropriately. 18.Able to identify possible infections,report, and document as appropriate; initiate standard precautions if needed. 19.Administers waived tests (urine pregnancy test, blood glucose test, breath alcohol test, UA drug screen, hemoglobin [HbA1c], COVID 19 and flu A+B tests, and fentanyl urine screen) to patients and maintains annual waived testing requirements/trainings. 20.All other duties as required by Supervisor/Administration. EDUCATION Medical Assistant I: High School Diploma or GED Completion of a medical assistant program approved by the State of California. Phlebotomy Certificate a plus. EXPERIENCE Three (3) months to One (1) year experience working as a medical assistant in a doctor's office, clinic setting or hospital or completion of internship with Tarzana Treatment Centers, Inc. SETTING Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.

. Reporting directly to the Director of Nursing, the Case Manager, Medical (Medical Case Manager, MCM) primary focus is to address the specialized medication case management and treatment authorization needs of participants in a social model substance use detoxification program. The MCM works in coordination with internal and external stakeholders to address the broad array of client needs through coordinating funding, and in obtaining critical medications required for safe Withdrawal Management (WM). The MCM acts primarily as a care coordinator and treatment case manager, and may perform duties that include crisis intervention, health education, referral to providers of necessary services, and benefits counseling. The MCM works with an interdisciplinary team, ensures accurate and timely flow of documentation to support appropriate treatment length episodes and maintains quality assurance of files. As part of the MCM routine duties they will interact with other governmental, non-profit service agencies, and local businesses for client services. KEY RESPONSIBILITIES Case Management: Prepares extended treatment episode authorization requests and routes to medical leadership for review. Forwards finalized document to Department of Public Health for authorization and, if received, ensures the authorization information is relayed to internal stakeholders. Facilitates the confidential exchange of client's protected health information (PHI) between Admissions and WM to adequately evaluate unit appropriateness for client's needs. Monitors, coordinates, and resolves obstacles between prescribing providers, payors, and retail pharmacies to make certain that clients receive critical Medication Assisted Therapies (MAT) with few to no lapses in treatment days. Outreach and Relationship Management: Collaboratively work and communicate with other agencies and local pharmacies to provide information regarding resources and service opportunities. Leadership Responsibilities: Works collaboratively with all invested staff. Provides administrative leadership for client medication support, and within the quality improvement infrastructure of the healthcare and residential program. Participates in matters related to performance and quality improvement, planning, protocols, and goal setting. Comfortable in changing systems, and champions change. Organizational Responsibilities: Accurately and consistently documents required information on records and reports. Keeps up to date with operational and procedural requirements. In conjunction with WM Nurse Manager, Behavioral Health Nurse Director, and/or Director of Addiction Medicine, assures organizational readiness for accreditation surveys and ongoing monitoring and reporting of conformance to quality within the program. Provides direct care coordination support for clients to access all aspects of HR360 healthcare services. And perform other duties as assigned. QUALIFICATIONS Education, Certification, and Experience Required: Possess a minimum of an AA degree in a related field; or 3-5 years related experience. BLS and First Aid Certification must be obtained within 30 days of hire. Experience and interest in working with safety-net populations and in treating substance use disorders. Experience working successfully with issues of mental health, criminal background, and other potential barriers to economic self-sufficiency.

. To provide excellent customer service to both external and internal clients, answer high volume of calls, schedule medical, dental, and behavioral health appointments, provide support to clinic, direct phone inquiries to appropriate departments, and provide program information to all callers. Key Responsibilities Incoming calls: Answers a high volume of calls and schedules appointments for all patients with a high degree of accuracy. Knowledgeable of primary medical care, behavioral, and dental services to provide accurate information to all callers. Maintains average call time and call volume as indicated in call center guidelines. Monitors incoming calls, and works with Call Center Manager to minimize abandoned call rates. Knowledgeable about insurances and funding programs, such as MediCal, MediCare, Healthy San Francisco, Family PACT, and commercial insurances. Communicates sliding fee scale policies to patients appropriately. Communicates clearly on the phone and accurately documents and assigns messages and faxes. Confirms and updates contact information for all patients at every contact. Outgoing calls: Makes follow-up calls for any messages left. Completes robust confirmation calls for all next day appointments. Robust confirmation calls include confirming reason for visit, necessity of visit, appointment time, appointment provider, verification of insurance, notification of any co-pays, deductibles, share of costs, or payments due, and any paperwork that may be needed to be completed. Assist with scheduling changes by contacting patients to reschedule appointments. Documentation Responsibilities : Accurately documents and routinely updates required patient information in electronic health record system. Documents billing notes and general medical appointment reminders in the appointment screen, as well as in the patient information screens. Collects and verifies contact information at every call. Enters patient insurance information for patients, and verifies eligibility with patient. Documents appointment visit status, including rescheduled, cancelled, confirmed, left voice message, or any other status appropriately. Customer Service: All communications, both internal and external, must be delivered with excellent customer service. Must be courteous and professional for all patient interactions. Must talk to patients and clients in a caring and non-judgmental manner. Must be able to deliver care in a culturally and linguistic sensitive manner. Must ensure to use patient's preferred name and pronouns. Must adhere to scripted phrases, welcoming patients and thanking them for their phone calls. Listens and documents patient complaints, and routs calls to appropriate staff for swift resolution. And, other duties as assigned. Education and Knowledge, Skills and Abilities Required Qualifications: Prior experience in front desk reception, administrative and/or customer service Exhibits a professional demeanor, and can discreetly handle sensitive and confidential information and ability to work under pressure Strong organizational, interpersonal, listening, speaking and written communication skills Ability to assist callers in an approachable and welcoming manner Ability to work effectively with all levels and types of employees, management, clients and guests Ability to work cooperatively and effectively as part of a team Ability to multi-task and work well independently and under pressure in a fast-paced environment; detail-oriented Strong proficiency with Microsoft Office applications(Excel, Outlook and Word), specifically Word Outlook and internet applications Experience working with staff and volunteers Working knowledge of computerized medical scheduling and billing systems Knowledge of HIPAA regulations Excellent attention to detail, ability to work independently and strong organizational skills Commitment to working with diverse communities, including communities of color, homelessness, and users of illegal substances, HIV/AIDS patients and persons with mental health concerns High School Diploma or GED equivalent Desired Qualifications: 2 years experience working in a medical setting (or call center), preferably in a community clinic with medical experience Familiarity with other community agencies in the Bay Area to make appropriate referrals Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services Bilingual language capacity (Spanish/English) We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

. The Community Outreach & Education Specialist must have a Bachelor's degree in social sciences field required; bachelor's degree in social work preferred. Registration or Certification as Substance Abuse Counselor from an approved/accredited California agency. As per contract, all staff hired MUST be fully vaccinated against COVID-19 and when eligible, receive their booster shot. Prototypes, a program of HealthRIGHT 360's residential substance use disorder (SUD) program is a new program contracted with Department of Public Health's (DPH) Substance Abuse Prevention and Control (SAPC) program for residential drug Medi-Cal (DMC) services for up to 99 adult men and women: 33 that are for men who are judicially involved, 33 for men, and 33 for women. The BHC's residential DMC program will employ 100 people and works closely with the other BHC programs to provide a continuum of services for low income/Medi-Cal population. The program is located on the campus of Martin Luther King Jr. Hospital in the Willowbrook area of South Los Angeles and will serve all LA County residents. The Community Outreach & Education Specialist conducts outreach directly to potential clients (street outreach, jail in-reach, shelter visits, community events) to increase awareness and understanding of SUD treatment generally, and of the services at MRT BHC specifically. Uses motivational interviewing and harm reduction skills, as well as trauma-informed approach, to encourage eligible clients to choose treatment. Also conducts outreach to other service providers and stakeholders to market the MRT BHC program, to increase awareness of its services and target population among providers who might refer eligible clients to the program. Educates community members, service providers, MRT BHC partners, and other County department personnel about SUD, treatment, and care coordination. Knowledgeable about all of the above and responsive to client, family, and stakeholder questions. Key Responsibilities Direct Service: Engage potential clients at various locations (e.g., streets, community services organizations, shelters, etc.), at frequent and regular intervals to educate and motivate them to engage in SUD treatment services. Establishes and maintains cooperative linkages with other providers (e.g., hospital emergency departments, law enforcement, public, private, and other social, economic, health, legal, vocational, and mental health partners) to make appropriate referrals that address unmet client needs. Conduct presentations for other County departments and partners in the MRT BHC and on the MLKCH campus, as well as potential referral partners on SUD treatment including, but not limited to: the SUD treatment system, the referral process, and how to improve care coordination. Promote culturally and linguistically relevant public awareness about SUDs and inform the community about available SUD treatment options. May need to also provide client care hours and submit progress notes within 72 hours of service delivery. Documentation must maintain in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards. Assists the client with intake by completing case management assessment and entering financial and benefit information. Supports the client in apply for Medi-cal or transfer Medi-cal county when appropriate. Assess the client's case management needs and completes all releases of information. Connects the client to benefits, mental health, physical health, employment, probation, DCFS, employment, housing, community resources, outpatient substance use disorder services, and aftercare. Coordinates communication and external service linkage including: assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrist. May completes the VI-SPDAT and connects the client to safe housing options. Education and Knowledge, Skills and Abilities Education and Certification: Bachelor's degree in social sciences field required; bachelor's degree in social work preferred. CPR certified preferred - Registration or Certification as Substance Abuse Counselor from an approved/accredited California agency. Possession of valid CA driver's license and clean driving record Experience: Minimum two (2) years' experience working with individuals who are homeless, mentally ill, HIV positive, substance-using, and/or involved in the criminal justice system. Experience working with diverse populations regarding lifestyle, age, gender and sexual orientation/identity, cultural background, and economic status. Background Clearance Required: Must be able to pass live scan fingerprint clearance and jail clearance. Must not be on parole or probation for a minimum of two years prior to employment. Other Requirements: Must be fully vaccinated against COVID-19, including booster shots; there are no medical or religious exemptions available for this position. Knowledge, Skills, and Abilities Required: Fluent/certified bilingual (English/Spanish). Excellent organizational, written, and verbal communication skills. Eagerness to cultivate new professional contacts and encourage utilization of MRT BHC Residential SUD Treatment Services. Culturally competent and able to work with a diverse population. Ability to work alone as well as cooperatively with others and demonstrate good judgment in unusual or emergent situations. Ability to work independently and manage multiple tasks simultaneously. Ability to provide a high degree of accuracy in projects and tasks assigned. Willing and able to work flexible hours, which may include some evening and/or weekend work. Comfortable working in an environment a client population struggling with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency. Strong proficiency with Microsoft Office applications, specifically Word, Outlook, and internet applications. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

Under the umbrella of the Operations and Innovations Team of HealthRIGHT 360, the Compliance Department is responsible for ensuring that all HealthRIGHT 360 programs and staff throughout California are in compliance with local, state, and federal regulations established for the protection, safety, and well-being of clients, as well as quality of services. The Compliance Department includes a Licensing & Certification team which is responsible for applying for and/or renewing all licenses and permits necessary to keep our facilities operational, in addition to providing key support to the organization with incident reporting in the new Compliatric system, as well as providing other auxiliary support as needed. The Compliance Department works closely with Human Resources, Accounts Payable, Program Directors, and Executive Management. Key Responsibilities The Licensing & Certification Coordinator has 3 primary responsibilities: Receive and process incident reports agency-wide, including reporting to County and/or State agencies per regulations. Process hire and termination sheets to add or remove behavioral health staff for updating and reporting in the DHCS PAVE system. Provide support to the Manager of Licensing & Certification with facility license/certification renewals, report requests, and other tasks as needed. On an average day, this position will entail: 70% data review and entry; 20% emails and phone calls; 10% meetings. Receive and process incident reports received agency-wide, and transmit reportable incidents to County and/or State as required. Collaborate with Human Resources and program leadership to collect staffing data to submit monthly reports to the DHCS PAVE system, as well as for facility license renewals. Assist with applications/renewals for state licenses, business licenses, fire clearances, and other permits as needed. Provide auxiliary support as needed for annual reports, site visits, or other internal or external requests for data. Support the Compliance Department with organizing and maintaining archived files and records for easy reference and accuracy. Participate in department and larger Operations and Innovations team meetings to provide feedback and improve processes. Education and Knowledge, Skills and Abilities REQUIRED: Bachelor's Degree (Public Health, Health Science, Psychology, or related field preferred). Proficiency with Microsoft Office, Outlook, and web browsers (Computer Skills test will be administered). Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. • Excellent interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action and solution-oriented, with strong problem-solving skills. Excellent organization skills and ability to multi-task and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative, enthusiasm, and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organizational leadership and high-level. PREFERRED: Above-average level of attention to detail. Above-average level of written and verbal communication skills. Highly organized and skilled in planning. Proficiency in creating/editing forms in Adobe Acrobat Pro. Knowledge of graphic design or desktop publishing with a focus on improving end-user experience. Background in compliance or healthcare administration. Familiarity with HIPAA and client privacy requirements. Experience working successfully with clients presenting issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

Job

COVID-19 vaccine and booster required. Salary listed is the base salary but negotiable based on experience. The Integrated Care Center Clinic is a federally qualified health centers that provide primary care, behavioral health, addiction treatment, psychiatry, dental care, and more. We provide care to those mos in need including those who are suffering from homelessness, mental illness, substance use, mental illness, and chronic medical conditions. We provide team based care in an integrated care setting. We are looking for a mission driven, service leader who works well in a team, has experience with managing and supporting staff, champions quality improvement, leads change, and is excited to innovate. It is the responsibility of the Staff Physician - MD/DO - to act as a clinical leader by providing quality primary care services to HealthRIGHT360 (HR360) patients in an integrated delivery model, helping to grow the overall practice, and promoting team functioning. The staff physician, MD/DO, provides full supervision in addition clinical supervision and oversight for Advanced Practice Providers including entering in to Collaborative Agreements with the Advanced Practice Provider, providing supervision and having input in the clinical review, performance appraisal, peer review and hiring and termination providers and clinical support staff Also provides supervision to the healthcare treatment team. Supervises the medical assistant functions which are under the purview of the provider. The Staff Physician is responsible for the provision of primary and preventive health care services to the patient population of HealthRIGHT 360; including but not limited to chronic disease management, addiction medicine, pain management, caring for the medical needs of patients presenting with co-occurring disorders and homeless in a team based care model. The Staff Physician works well with Advanced Practice Providers. May be required to work nights and weekends. Key Responsibilities Clinical Care Responsibilities: Provides comprehensive care, within the scope of credentialed privileges and standardized procedures, to HR360 patients within an integrated delivery model. Documents care promptly and following charting protocols and applicable CA state licensing requirements. Completes patient sessions in a timely manner. Ensures appropriate follow-up for all aspects of ordered care (e.g., specialty referrals, laboratory results, radiology reports, etc.). Responds to patient requests for information and assistance (e.g., form completion, prescription refills, etc.) in a timely manner. Leadership/Supervision Responsibilities: Provides clinical leadership, supervision and oversight to advanced practice providers, support staff, nurses, medical assistants, patient care coordinators, and interns/students. Enters into collaborative agreement with an advanced practice provider including input into the performance appraisal, peer review and hiring or termination of the provider or clinical support staff. Demonstrates comfort in changing systems, champions change, and leads change processes. Performance and Quality Improvement Responsibilities: Meets benchmarks for applicable quality indicators as noted in the annual quality improvement plan including the development of an appropriately sized continuity panel of patients and the maintenance of current productivity standards along with colleagues, assists in continuous quality improvement through on-going problem/needs identification and problem solving and, as requested, acts as change champion or lead in improvement activities. Organizational Responsibilities: Supervises advanced practice providers, support staff including nurse and medical assistants, students, interns and residents. Maintains availability for various administrative/clinical duties as requested by supervisor e.g., case presentations; in-service training to staff. Represents HealthRIGHT 360 at and/or attends professional conferences, in-service trainings, and meetings at the request or with approval of supervisor. Completes all mandatory trainings on an annual basis. Education and Knowledge, Skills and Abilities Education and Experience Required: Graduation from an accredited allopathic or osteopathic medical school. Possession of a valid California license as a physician. Possession of national board certification in appropriate field. Possession of BCLS/CPR certification. Possession of DEA Controlled Substances Registration Certificate. Possession of Data 2000 Waiver to prescribe controlled substances or must attain within 3 months of hire. Desired: Experience working in ambulatory care and/or a community health center. Experience working with populations with varying lifestyles, ages, sexual orientations, ethnic and culture backgrounds and economic status. Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency. Knowledge Required: Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. Experience with electronic medical records. Knowledge of co-occurring disorders and trauma informed treatment. Desired: Bilingual Spanish/English. Experience with electronic medical records. Comfort working on teams and with safety net populations. Tag: IND100.

. JOB SUMMARY HealthRIGHT 360, a family of programs, is located across 13 different counties in California. HealthRIGHT 360 provides an array of medical and behavioral health services to some of the most marginalized populations, ranging from primary care, mental health services, detox, substance use disorder treatment in both residential and outpatient settings and transitional services for the criminal justice population. 815 Buena Vista West in San Francisco is an alcohol rehab program providing substance abuse treatment, detoxification, and a halfway house or sober living home with residential short-term treatment and residential long-term treatment. Dual diagnosis or persons with co-occurring disorders, persons with HIV or AIDS, gays and lesbians, seniors, or older adults, pregnant or postpartum women, women, men, and criminal justice clients are supported for this drug treatment center. Under the supervision of the Medical Director, Behavioral Health Nurse Director, Nurse Manager, and/or licensed nurse, the On-call Health and Wellness Coordinator (HWC) is responsible for maintaining the secure inventory of medications, medication administration records, and directly observing and documenting self-administration of medication therapies for approximately 99 clients in withdrawal management and/or treatment for substance use disorders. Provides health information within scope, supports clients in learning to coordinate their own health care, and acts as a resource in navigating the health care system. They adhere to delivering treatment and services in Trauma-Informed and Harm Reduction modalities. KEY RESPONSIBILITIES Client and Medical Responsibilities: Closely collaborates with Medication Assisted Therapy (MAT), Withdrawal Management, and other Health & Wellness teams to ensure treatment plans and medication regimens are accurately implemented on the unit. They are responsible for management of client medications, including psychotropic medications and controlled substances and associated documentation, secure storage, count/inventory, and destruction according to policy. Acts as liaison with other staff and providers to relay requested information and reports on client adherence to medications. Ensures timely TB clearance for all new admissions as needed. Responds to medical emergencies and first aid needs as needed.Administrative Responsibilities: Maintains all medication documentation, including Centrally Stored Medication and Destruction logs, Medication Self-Administration forms, Shift-to-Shift Controlled Substance Logs, Discharge/Transfer Medication forms, and various standard letters to physicians and agencies. Ensures intra-agency providers receive current medication lists and/or medication administration records prior to Integrated Care Center appointments. Audits charts for required medical documentation utilized by payors and/or regulators.Preparation Responsibilities: Perform intake, including vital signs, list chief complaints, allergies, immunization histories and complete chart forms, as appropriate to patient type. Place patients in rooms and prepare them for examination. Clean, prepare and stock examination rooms. Coordination Responsibilities: Receive and return telephone calls from patients and pharmacies. Assist in scheduling specialty appointments and consultations. Monitor and ensure quality assurance of basic clinic functions. Oversee patient flow and ensure smooth, efficient patient flow throughout patient's clinic experience.• Works collaboratively with all Health and Wellness staff.• Monitors patient medication use and helps to mitigate risk to patient by flagging high dose medications and potential medication interactions to the Director of Addiction Medicine.• Supports Medication Assisted Treatment through counseling, education, and administration of injectable medications under the supervision of the addiction provider and standing orders.• Provides appropriate client care, education and counseling.• Provides complex care and care coordination for all clients accessing healthcare services internal and external to HealthRIGHT 360.• Works closely with stat collecting and reporting contractual data as necessary.And perform other duties as assigned. QUALIFICATIONSEducation, Certification, and Experience • High school diploma or equivalent & 1 year of experience in healthcare.• First Aid certified within 30 days of employment.• CPR certified within 30 days of employment.• Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.Desired:• Medical Assistant Certification, i.e., AAMA/CCBMA Certification.• Two years of experience in a substance abuse treatment setting.• Course work in related subjects, i.e., co-occurring disorders, Trauma-Informed Care, Motivational Interviewing, HIV, HCV, Harm Reduction, etc.• Bachelor's Degree in related field.Knowledge • Knowledge of gender-responsive, trauma-informed, and co-occurring treatment preferred.

North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders. Criminal Justice Care Coordinators are responsible for assessing participant strengths in relation to their criminal justice needs and concerns. Responsible for supporting health and recovery in a structured, safe and culturally sensitive setting. In conjunction with participant and the treatment team, the Criminal Justice Care Coordinator assists participants in completing treatment plan goals through individual counseling that includes, but not limited to, substance abuse recovery skills, strategies for coping with trauma, parenting interventions, family relationship skill building, enhancement of educational skills, health awareness, vocational development, treatment planning and ongoing assessments, etc. based on participant need. Criminal Justice Care Coordinators assist participant's in navigating systems of care while maintaining communication and compliance will legal stakeholders within a supportive treatment environment. Key Responsibilities Facilitates individual case management sessions with each caseload participant who is involved with probation, parole or other legal systems and Keeps consistent contact with probation and parole officers. Proactively links participants to both internal and external resources based on their treatment needs and follows up on the progress/status. Facilitates case conferences which include all parties involved in participant's case as needed. Provides advocacy and support for participants within and without the milieu. Facilitates group sessions as assigned. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents participant updates, incidents, changes in legal status in the facility log daily. Attends required trainings and meetings. Maintains accurate records by entering documentation into various electronic systems for all participants in accordance with guidelines established by HealthRIGHT 360, HIPAA, 42CFR, Drug Medi-Cal and funder standards to satisfy internal and external evaluating requirements. Collaborates with each caseload participant and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the participant. Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in timely manner. And, other duties as assigned. Education and Knowledge, Skills and Abilities Required: Registration with Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS). High School diploma or equivalent. First Aid Certified within 30 days of employment. CPR Certified within 30 days of employment. A valid California driver's license. Culturally competent and able to work with a diverse population. Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency. Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Desired: Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS). Bachelor's Degree in related field. Experience with Drug Medi-Cal Organized Delivery System. Experience with ASAM Diagnostic Assessment. Knowledge of gender-responsive, trauma informed and co-occurring treatment. Knowledge of Clinical documentation (treatment plans, progress notes etc.). Experience working with criminal justice population. Bilingual English/Spanish. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.