Business Analyst III - Data Infrastructure & Analytics Team
Healthright 360 4.5
Healthright 360 job in San Francisco, CA or remote
This is a remote position. There is limited expectations for regular in-person, in-office activities.
You're not the person who will settle for just any role. Neither are we. Because we're out to create a better world, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to be HR360's new Business Analyst III.
The Business Analyst will work closely with HR360's internal and external stakeholders to turn data into information and knowledge that can be used to make sound business decisions. This data helps drive improvement in key business metrics, stakeholder experience and business results. The Business Analyst will also interact with various development teams, project managers, senior management, and external vendors.
This individual understands how data is turned into information and knowledge, and how the knowledge supports and enables key business processes. The Business Analyst must develop an in-depth understanding of the business environment and possess both strong analytical and communication skills. Further, the Business Analyst must work well within a team environment.
The Business Analyst III has advanced experience in performing business case analyses which measures/quantifies the impact and effectiveness of specific programs and performance. The Business Analyst III works cross functionally and directly supports department leaders in the development, analysis and interpretation of HealthRIGHT's scope of business.
Key Responsibilities
Provide analytical expertise to leadership in areas critical to the organization's overall strategy and performance.
Possess an in-depth understanding of business strategy, processes, services, roadmap, and context in which the business operates to identify opportunities and direct projects.
Recommend solutions in areas critical to organization's overall and service line performance to inform agency decisions, strategy, and tactics.
Collect, understand, and translate stakeholder requirements into actionable parameters for projects.
Design and implement business solutions by building relationships and partnerships with key stakeholders.
Develop Return On Investment (ROI) analysis for new strategies to improve organization performance.
Maintain clear, accurate project documentation including the development of business cases, proposals, and summaries using project management methodologies. Identify risks and mitigate threats by managing issues and resolutions.
Exhibit leadership for business analysts, and broader organization where appropriate.
Act as critical liaison between business, technical, program and support teams translating technical ideas and analytical results to non-technical peers and stakeholders across all levels of the organization.
Produce understandable reports and presentations that describe and communicate complex findings for a variety of technical and non-technical audiences.
Write SQL queries to develop, implement, and utilize databases and reporting tools to extract data, using data analysis programs. Visualize data using Power BI, Excel, or other visualization programs.
Check ticking system for incoming requests; provide customer-centered, primary line of support for report/dashboard problems, data requests and other issues. Provide solution by researching problems and questions, diagnosing, troubleshooting, and applying available information and resources.
Attend staff meetings, in-service meetings and participate in agency committees and task force activities as required.
Demonstrate respectful, professional and appropriate behavior that supports a team oriented work environment.
Demonstrate a commitment to the mission, core values and goals of HealthRIGHT 360 including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services.
Other duties as assigned by supervisor.
Education and Knowledge, Skills and Abilities
Education, Certification, and Experience Required:
Bachelor's degree in a quantitative discipline such as Mathematics, Epidemiology, Metrics and Evaluation or Statistics, or equivalent 5 years or more of relevant experience.
Proven analytical and quantitative skills, including experience with managing and modeling of large data sets, required.
Desired:
Master's degree in Public Health, Health Analytics/Informatics or related preferred.
5-7 years of experience analyzing data in a healthcare environment preferred.
Intermediate experience with or knowledge of data visualization techniques.
Established business acumen including understanding of market dynamics, financial/budget management, data analysis and decision-making.
Healthcare coding conventions and health plans experience a plus.
3+ years of experience designing, writing, and maintaining Epic reports and dashboards desired.
Certification or knowledge of Epic Cogito, Caboodle data model, SlicerDicer, or Clarity data model a plus.
Background Clearance:
Must not be on active parole or probation, clear with OIG database.
Ability to obtain and maintain satisfactory background check.
Knowledge Required:
Advanced ability to operate computers and related software programs including Word, Excel, Outlook and other Microsoft Office applications.
Experience writing SQL queries to develop, implement, and utilize databases and reporting tools to extract data.
Experience conducting analyses using data analysis programs.
Experience visualizing data using Power BI, Excel, or other visualization programs.
Demonstrated healthcare experience in quantifying, measuring and analyzing financial and utilization metrics of healthcare.
Skills and Abilities Required:
Ability to read, analyze, and interpret common industry related journals, financial reports, and legal documents.
Ability to respond to common inquiries from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to top management, clients, and/or external groups.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
We will consider for employment qualified applicants with arrest and conviction records.
$71k-90k yearly est. Auto-Apply 60d+ ago
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Case Manager, Medical - 815 Residential Detox
Healthright 360 4.5
Healthright 360 job in San Francisco, CA
. Reporting directly to the Director of Nursing, the Case Manager, Medical (Medical Case Manager, MCM) primary focus is to address the specialized medication case management and treatment authorization needs of participants in a social model substance use detoxification program. The MCM works in coordination with internal and external stakeholders to address the broad array of client needs through coordinating funding, and in obtaining critical medications required for safe Withdrawal Management (WM). The MCM acts primarily as a care coordinator and treatment case manager, and may perform duties that include crisis intervention, health education, referral to providers of necessary services, and benefits counseling. The MCM works with an interdisciplinary team, ensures accurate and timely flow of documentation to support appropriate treatment length episodes and maintains quality assurance of files. As part of the MCM routine duties they will interact with other governmental, non-profit service agencies, and local businesses for client services.
KEY RESPONSIBILITIES
Case Management: Prepares extended treatment episode authorization requests and routes to medical leadership for review. Forwards finalized document to Department of Public Health for authorization and, if received, ensures the authorization information is relayed to internal stakeholders. Facilitates the confidential exchange of client's protected health information (PHI) between Admissions and WM to adequately evaluate unit appropriateness for client's needs. Monitors, coordinates, and resolves obstacles between prescribing providers, payors, and retail pharmacies to make certain that clients receive critical Medication Assisted Therapies (MAT) with few to no lapses in treatment days.
Outreach and Relationship Management: Collaboratively work and communicate with other agencies and local pharmacies to provide information regarding resources and service opportunities.
Leadership Responsibilities: Works collaboratively with all invested staff. Provides administrative leadership for client medication support, and within the quality improvement infrastructure of the healthcare and residential program. Participates in matters related to performance and quality improvement, planning, protocols, and goal setting. Comfortable in changing systems, and champions change.
Organizational Responsibilities: Accurately and consistently documents required information on records and reports. Keeps up to date with operational and procedural requirements. In conjunction with WM Nurse Manager, Behavioral Health Nurse Director, and/or Director of Addiction Medicine, assures organizational readiness for accreditation surveys and ongoing monitoring and reporting of conformance to quality within the program. Provides direct care coordination support for clients to access all aspects of HR360 healthcare services.
And perform other duties as assigned.
QUALIFICATIONS
Education, Certification, and Experience
Required:
Possess a minimum of an AA degree in a related field; or 3-5 years related experience.
BLS and First Aid Certification must be obtained within 30 days of hire.
Experience and interest in working with safety-net populations and in treating substance use disorders.
Experience working successfully with issues of mental health, criminal background, and other potential barriers to economic self-sufficiency.
$45k-63k yearly est. 42d ago
Case Manager I
Tarzana 4.0
Long Beach, CA job
Case Manager I Department: All Sites Reports To: Community Supports Program Operations Supervisor Seeking a full-time Housing Case Manager to join our CalAIM - Community Supports team. The Housing Case Manager will offer case management services to Justice Involved (JI) individuals transitioning from homelessness to temporary or permanent housing or assist those formerly homeless in retaining housing. The ideal candidate will have a client-centered approach and provide excellent customer service, addressing the challenges faced by homeless individuals with medical or behavioral health issues as they transition to permanent housing. The ideal candidate will possess extensive knowledge of local resources and community agencies and demonstrate strong communication and problem-solving skills to effectively address members' needs. Experience conducting in-home visits, visiting homeless encampments, and interacting within correctional facilities is essential. Preference will be given to candidates with personal experience of the justice system or a proven record of working with individuals involved with the justice system.
Duties include but are not limited to serving as the main contact and advocate for justice involved individuals. This role includes outreach, housing assessments, creating Housing Support Plans, setting goals, addressing barriers, providing rental assistance, linking to health and support services, benefit establishment, transportation, crisis management, eviction prevention, client and landlord education, and housing location services. The position also requires maintaining active engagement and interaction with program-enrolled members to ensure proper coordination of care.
Candidate must have a minimum of 1 year experience working as a Housing Case Manager, as well as a background in working with individuals who have mental health conditions and substance use disorders. Candidates must have a flexible schedule that includes late evenings and weekends.
HOURS
8 per Day / 5 Days per Week
Benefits Package
* Medical Insurance
* Dental Insurance
* Vision Care Plan
* Life Insurance
* Paid Holidays
* Flexible Spending Account (FSA)
* Paid Vacation Time
* Sick Time
* 401(k) Retirement Plan
* Competitive wages
* Stability and career advancement
* Continuing Education Opportunities
CATEGORIES OF DUTIES
General Duties:
* Conducts self in a professional manner in areas of dress, language, attitude and behavior.
* Exhibits full knowledge and support of the philosophy and objectives of the Agency.
* Fully understands and maintains policies regarding professional ethics.
* Inform patients about other services offered by Tarzana Treatment Centers, Inc. (TTC) that may be appropriate for the patient's family members.
* Attends in-services trainings and educational workshops.
* Attends all required staff meetings.
* Cooperates and communicates fully with other staff members regarding patient behavior, progress activities, etc.
* As appropriate works closely with other multi-disciplinary team members to develop a comprehensive Individualized Treatment Plan on assigned patients and to ensure that all identified problems are addressed.
* Assist with employment/vocational referrals, provide vocational counseling re resume preparation, job interviewing etc.
* Provides outreach and follow up services to patients in and out of treatment, to check progress, offer additional services, help reengage in treatment, make needed referrals.
* Facilitates discharge-planning efforts, commencing at time of admission on all assigned patients, including areas of housing, employment, medical psychiatric, financial, aftercare, etc.
* Makes direct contact within agency and with outside entities as appropriate, in order to assist patients in resolution of legal, financial, housing, medical, psychiatric and discharge planning issues
* Provides regular, comprehensive progress note charting in patient's Medical Record which document contacts, progress towards identified goals, program participation, referrals, discharge planning and other case management activities.
* Performs other duties as assigned by Director and/or Administrator.
EXPERIENCE
1. For AOD Programs:
* Enrollment in an academic Addiction Studies program and registration with CCAPP, CAADE, or CADTP
* 1 year experience in a Behavioral Healthcare setting.
2. For all other Programs:
* 1 year experience in a Behavioral Healthcare setting (HIV programs) and DVSS Certification for DV specific staff
3. Bilingual English/Spanish preferred
4. Valid driver's license and insurance
LICENSES/CERTIFICATES
For AOD programs, registration or certification with a DHCS approved state level counselor certification agencies.
SETTING
Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency.
EQUAL OPPORTUNITY EMPLOYER
Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices.
ADA REQUIREMENT
Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.
$44k-68k yearly est. 17d ago
Admission Clerk II
Tarzana 4.0
Los Angeles, CA job
Admission Clerk II Department: Admission Reports To: Intake and Admission Supervisor I/II Provides oversight of the operations of admission reporting directly to the Supervisor or Administrator. Maintain direct services of benefit verification, lobby support and data entry. Ensure quality assurance of data entry and training as needed.
We offer a competitive benefits package:
* Medical Insurance
* Dental Insurance
* Vision Care Plan
* Life Insurance
* Paid Holidays (12)
* Paid Vacation Time
* Sick Time
* 401(k) Retirement Plan
* Competitive wages
* Stability and career advancement
* Continuing Education Opportunities
HOURS
Up to 40 hours per week.
CATEGORIES OF DUTIES
* Responsible for ensuring a professional setting, engaging patients with best practices and providing customer care.
* Responsible for scheduling patient referrals in Avatar Scheduler
* Verifies discharges at the end of the day and prepares for next day scheduling
* Provides liaison for the reception area and or between TTC Departments on behalf of patient seeking services and admission.
* Provides lead for Admission Clerks and workflow in the absence of, or as directed by, the Supervisors of Admissions.
* Assists in training new hires on accurate data entry to assure quality admission practices
* Responsible for correcting data in required data systems as requested by Supervisor.
* Gathers supply orders for the Department to maintain business expectations.
* Prepare End of Shift Transition emails.
* Conducts body and property searches of patients in accordance with the search policy and procedure and maintain annual certification in these procedures.
* Perform UA testing of patients, in accordance with the UA testing policy and procedure, and maintain annual certification in these procedures.
* Responsible for benefit verification and reporting benefit issues to appropriate Departments
* Completes data entry in all patient portal systems related to referrals admissions and transfers
* Manages faxes, scans and uploading functions as needed.
* Assists with the development of and submits accurate reports regarding on activities, data reports on patient information and or other TTC business interests as needed.
* Communicates with other Departments as it relates to patient admission and care.
* Other duties as assigned by Supervisor, Director and/or Administration.
LICENSES/CERTIFICATES
None.
EDUCATION/EXPERIENCE
High School diploma or G.E.D. Two (2) years of college preferred. At least two (2) years data entry experience preferred. Computer skills required. Experience working with underserved populations helpful.
SETTING
Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency.
EQUAL OPPORTUNITY EMPLOYER
Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices.
ADA REQUIREMENT
Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.
$28k-36k yearly est. 27d ago
Dietary Aide II
Tarzana Treatment Centers, Inc. 4.0
Lancaster, CA job
Job Description
Dietary Aide II
Department: Dietary Services
Reports To: Dietary Manager
Responsible for setting up service for breakfast, lunch, and dinner. Responsibilities include Maintaining of proper temperature of food; proper and attractive service to patients and staff; cleaning of all cafeteria areas. Maintains a clean, neat, and well-groomed appearance. Follows directions and completes tasks in a timely manner.
HOURS
8 per Day / 4-5 Days per Week
Benefits Package
Medical Insurance
Dental Insurance
Vision Care Plan
Life Insurance
Paid Holidays
Flexible Spending Account (FSA)
Paid Vacation Time
Sick Time
401(k) Retirement Plan
Competitive wages
Stability and career advancement
Continuing Education Opportunities
CATEGORIES OF DUTIES
Setting-up areas of cafeteria beverages, food items. Desserts, salad bar, fruits and garish, soups, etc.
Serves hot and cold foods as directed by the Dietary Supervisor.
Set-up area with proper dishes, glasses, cups, and other eating utensils for meals. Also, makes sure to have all paper supplies on hand.
Prepares snacks at required times according to facility policy, records temperature of refrigerator and freezer.
Cleans and sanitizes utensils and food preparation areas after each use.
Follows posted cleaning schedules utilizing proper sanitation and cleaning methods.
Practices safety infection control and emergency procedures according to facility policies.
Attends in-service education and staff meetings as required.
Is courteous, considerate, and cooperative when communicating with all facility personnel and residents.
Performs other duties as assigned by the Dietary Service Supervisor and/or Administration.
EDUCATION/EXPERIENCE
Ability to read, write, speak, and understand English.
Dependable, with previous experience working in quality food production.
SETTING
Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency.
EQUAL OPPORTUNITY EMPLOYER
Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation, and disability in its hiring practices.
ADA REQUIREMENT
Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.
$29k-36k yearly est. 2d ago
Overnight SUD Counselor I Floor Staff/Food Tech - MLK BHC
Healthright 360 4.5
Healthright 360 job in Los Angeles, CA
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The SUD Counselor I must be registered as a Substance Abuse Counselor from an approved/accredited California agency with preferably a minimum of two years' experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery.
As per contract, all staff hired MUST be fully vaccinated against COVID-19 and when eligible, receive their booster shot.
Prototypes, a program of HealthRIGHT 360's residential substance use disorder (SUD) program is a new program contracted with Department of Public Health's (DPH) Substance Abuse Prevention and Control (SAPC) program for residential drug Medi-Cal (DMC) services for up to 99 adult men and women: 33 that are for men who are judicially involved, 33 for men, and 33 for women. The BHC's residential DMC program will employ 100 people and works closely with the other BHC programs to provide a continuum of services for low income/Medi-Cal population. The program is located on the campus of Martin Luther King Jr. Hospital in the Willowbrook area of South Los Angeles and will serve all LA County residents.
The SUD Counselor I (Floor Staff/Food Tech) is a registered substance use disorder professional who maintains registration from an approved/accredited California agency. The SUD Counselor I works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT 360's philosophy, goals, policies, mission and vision. The SUD Counselor I provides supervision and oversite of the clients throughout the facility with shifts ranging to provide 24/7 coverage. SUD Counselor I provides facility coverage by supervising the clients during chores, visiting hours, meal times, medication line, detox, donations, groups, and free time. The SUD Counselor I is customer service focused and frequently provides crisis intervention and client stabilization. The SUD Counselor I has a high degree of self-awareness and the ability to stay calm under pressure.
Key Responsibilities
Knowledge Required:
Knowledge issues of related to substance abuse, mental health, and criminal background.
Culturally competent and able to work with a diverse population.
Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
Skills and Abilities Required:
Professionalism, punctuality, flexibility and reliability are imperative -Strong computer skills, including Outlook, Excel, Word and PowerPoint.
Excellent verbal, written, and interpersonal skills -Integrity to handle sensitive information in a confidential manner.
Action oriented.
Strong problem-solving skills.
Excellent organization skills and ability to multitask and juggle multiple priorities.
Outstanding ability to follow-through with tasks.
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
Strong initiative and enthusiasm and willingness to pitch in whenever needed.
Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.
Education and Knowledge, Skills and Abilities
Education Requirements:
Registration as Substance Abuse Counselor from an approved/accredited California agency.
Experience:
Preferably a minimum of two years' experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery.
Experience working with clients experiencing acute withdrawal from substances.
Knowledge of and experience with providing trauma informed services.
Experience delivering evidence-based practices.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
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The Youth Substance Use Prevention program is a school-based and community-based program that aims to prevent the use of alcohol, marijuana, tobacco, meth, Rx, and other drugs in youth. We achieve our goals through life skills education in the classroom, groups for youth involved with substances, mentoring through our Pomona Youth Prevention Council, engaging youth in community campaigns, and advocacy on policies that impact the lives of youth and their community. We work with youth ages 11 through 18, their parents, and with dedicated adults in the Pomona community. The Youth Prevention program is apart of the Family Resource Center at Protoypes.
Are you passionate about helping youth? If so, we are currently looking to fill a Youth Prevention Specialist position in our Youth Substance Use Prevention program at The Family Resource Center in Pomona. The ideal candidate has experience working with youth, providing prevention education or training in prevention, classroom or behavioral management skills, experience running groups, loves working as a part of a team, and is passionate about working with the community.
Key Responsibilities
Conduct evidence-based youth prevention education lessons about alcohol, tobacco and other drugs at schools. (We will provide training.).
Conduct parent meetings and or parent education workshops and classes.
Facilitate groups at schools with youth who have been involved with alcohol, tobacco, and other drugs.
Coordinate referrals to mental health, alcohol and drug treatment programs as well as community services as needed.
Facilitate the coordination of program sponsored school or commuity-wide prevention activities/campaigns and alternative social activities for youth.
Document youth progress and participation, parent progress and participation, all work related activities and outcomes.
Support the Pomona Youth Prevention Council leadership development, mentoring activities, prevention education, and community engagement.
Collect pre/post-test surveys and assessments.
Actively participate in community meetings, community and coalition building, events and campaigns that support parents and youth.
Be available occasionally on weekends and evenings for events.
Education and Knowledge, Skills and Abilities
Must possess a Bachelor's Degree in public health, social work or related field.
One (1) year experience providing alcohol, tobacco and other drug prevention services.
Education may be substituted for experience when coursework is directly related to alcohol, tobacco and other drug prevention OR public health.
A minimum of (2) year's experience in the human services field.
California Driver's License and proof of insurance.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
$56k-95k yearly est. Auto-Apply 60d+ ago
Medical Assistant I
Tarzana Treatment Centers, Inc. 4.0
Palmdale, CA job
Medical Assistant
Department: OTP
Reports To: OTP Director
Reports to the Director of OTP. Works under the direct supervision of the Licensed Medical Care Provider. Responsible for providing basic nursing care to the patients assigned to the Primary Care Clinic.
Benefits Package
Medical Insurance
Dental Insurance
Vision Care Plan
Life Insurance
Paid Holidays
Flexible Spending Account (FSA)
Paid Vacation Time
Sick Time
401(k) Retirement Plan
Competitive wages
Stability and career advancement
Continuing Education Opportunities
CATEGORIES OF DUTIES
1. Interview, screen, and perform health assessments per established protocols.
2. Reports and records observations that reflect the nursing care given and the patients' progress.
3. Assist in formulation of the treatment plan.
4. Apply and remove bandages and dressings; apply orthopedic appliances: immobilizer, envelope slings, orthotics, and similar devices; remove casts, splints and other external devices; obtain impressions for orthotics, padding, and custom molded shoes; select and adjust crutches to patient and instruct patient in proper use of crutches.
5. Perform ophthalmic testing not requiring interpretation by the medical assistant to obtain test results.
6. Remove sutures or staples from superficial incisions or lacerations.
7. Perform ear lavage to remove impacted cerumen.
8. Collect specimens by non-invasive techniques and preserve for testing, including urine, sputum, semen, and stool.
9. Assist patients in ambulation and transfers.
10.Prepare patients for and assist the physician, physician assistant, or registered nurse in examinations or procedures, including positioning, draping, shaving, and disinfecting treatment sites; prepare patients for gait analysis testing.
11.As authorized by a physician, provide patient information and instructions.
12.Collect and record patient data including height, weight, temperature, pulse, respiration rate, and blood pressure, and basic information about the presenting and previous conditions.
13.Perform simple laboratory and screening tests customarily performed in a medical office.
14.Cut nails on otherwise healthy patients.
15.Administer first aid and CPR in an emergency.
16.Performs front office duties such as answering phones, filing, scheduling appointments, computer input, patient/public relations.
17.Orders medical and clinical supplies and keeps rooms stocked appropriately.
18.Able to identify possible infections, report, and document as appropriate; initiate standard precautions if needed.
19.Administers waived tests (urine pregnancy test, blood glucose test, breath alcohol test, UA drug screen, hemoglobin [HbA1c], COVID 19 and flu A+B tests, and fentanyl urine screen) to patients and maintains annual waived testing requirements/trainings.
20.All other duties as required by Supervisor/Administration.
21. Blood draws when required.
22. EKG's When required.
EDUCATION
Medical Assistant I:
High School Diploma or GED Completion of a medical assistant program approved by the State of California. Phlebotomy Certificate a plus.
EXPERIENCE
Three (3) months to One (1) year experience working as a medical assistant in a doctor's office, clinic setting or hospital or completion of internship with Tarzana Treatment Centers, Inc
SETTING
Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency.
EQUAL OPPORTUNITY EMPLOYER
Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices.
ADA REQUIREMENT
Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.
#SJ2021
$37k-43k yearly est. Auto-Apply 60d+ ago
Managing Dir. of NorCal Outpatient Programs
Healthright 360 4.5
Healthright 360 job in San Francisco, CA
HealthRIGHT 360 is a social justice organization that believes that all people deserve equal access to healthcare services. HealthRIGHT 360 gives hope, builds health, and changes lives for people in need. We do this by providing compassionate, integrated care that includes primary medical, mental health, substance use disorder treatment and re-entry services.
The Managing Director of Northern California Outpatient Programs is responsible for overseeing the design, development, implementation, management of behavioral health Outpatient programs in Southern California for HealthRIGHT 360. HealthRIGHT 360's Northern California behavioral health Outpatient services include programs in San Fransisco, San Mateo and Santa Clara counties.
Key Responsibilities
Program Leadership: Directly supervises managers/directors of programs. Performs all aspects of senior management, including general supervision, mentoring of subordinate management staff, and training new management on policies, procedures, and norms of HealthRIGHT 360. Helps new management to understand HealthRIGHT's corporate culture. Identifies innovations and opportunities for integration across HealthRIGHT's programs and works with colleagues to implement same. Oversees and participates in supervisory activities, e.g., including all aspects of staff development, new program activation, hiring, training, motivating, evaluating, performance management, and terminations as needed.
Planning/Development: Attends external meetings and events to learn about the changes in the Behavioral Health field and to represent HR360. Assesses program needs in order to identify gaps and suggest other avenues to search for funding. Assists with development of future grants, participates in grant writing as needed, taking the lead when necessary. Examines community and known funders for opportunity to seek additional funding and acquire new funding streams. Identifies service gaps, expands community resources, creates coordinated systems of care and helps address unmet needs of client population. Acts as liaison between funding sources and Agency administration. Understands HR360 strategic vision and finds ways to implement and execute the clinical vision at the treatment services level. Reviews policies and procedures presented by leadership to adjust programming needs. Responsible for drafting policies to meet the needs of specific funders. Responsible for clinical innovations being responsive to needs of participants and demands of funders. Serve as the voice for your programs and your clients. The Managing Director for OP Services works in collaboration with the Managing Director of NorCal Residential Services.
Administrative Responsibilities: Organizes and submits monthly reports to Vice President. Is timely with all tasks. Coordinates monthly reports to funding agencies. Assures that programs utilize accepted principles of client records management and confidentiality. Develops and participates in creation of Annual Reports, Biannual Reports, Continuation Reports, Corrective Action Reports (when needed) to funders. Oversees management of contracts and adherence to contract mandates for programs. Serves on various internal program development committees. Serves as agency representative to external committees. Understands and ensures compliance with policies and procedures. Coordinates with Quality Improvement to review programmatic outcomes, critical incidents and satisfaction related data to identify potential trends and opportunities for improvement. Ensures compliance with all contract, regulatory and accreditation bodies. Ensures compliance with HealthRIGHT 360 policies and procedures, HIPAA, 42CFR regulations and all other licensing requirements. Ensures that all staff are informed on quality-of-care concerns, opportunities for improvement and other policy related changes.
Clinical Responsibilities: Responsible for setting and guiding clinical strategies and treatment philosophy for HealthRIGHT 360s direct service providers, including but not limited to employing a “whatever it takes” mentality. Ensures that all programs are maintaining quality treatment services and evidence-based practices and guidelines are used to inform programmatic decisions and are delivered consistently to clients. The Managing Director for OP Services works integrally with the Managing Director of NorCal Residential Services to ensure that clinical needs across programs are being met.
Education and Knowledge, Skills and Abilities
Education and Experience Required:
Ph.D. in Psychology, or Master's Degree in Social Work or related field, from an accredited college.
Clinical license in the State of California and at least two years post licensure.
A minimum of five years leadership experience with progressively responsible positions in the social services field in either a public or private organization.
Must have demonstrated knowledge and experience in substance abuse treatment, including relapse and recovery, an understanding of child development, child abuse issues, and experience in assigning and monitoring others' work.
Desired:
Knowledge of community resources for non-profit substance abuse and mental health treatment facilities.
Experience with government contracts and compliance.
Knowledge of community resources for non-profit substance abuse treatment facilities and mental health.
Leadership development for Managers/Directors.
Has excellent time management, organizational and communication skills.
Knowledge of DEI and how it impacts organizations/communities/programs.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
$134k-186k yearly est. Auto-Apply 60d+ ago
Billing Coordinator - Stop Area Six
Healthright 360 4.5
Healthright 360 job in San Diego, CA
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The Specialized Treatment for Optimized Programming (STOP) Program Area Six connects California Department of Corrections and Rehabilitation inmates and parolees to comprehensive, evidence-based programming and services during their transition into the community, with priority given to those participants who are within their first year of release and who have been assessed to as a moderate to high risk to reoffend. Area Six includes San Diego, Orange, and Imperial counties. STOP subcontracts with detoxification, licensed residential treatment programs, outpatient programs, professional services, and reeentry and recovery housing throughout the program area to assist participants with reentry and recovery resources.
The Billing Coordinator is responsible for coordinating receipt of and reviewing Community Based Provider (CBP) subcontractor client data for accuracy and entering and retrieving data from/to the Automated Reentry Management System (ARMS) as needed for the purpose of reconciliation, invoicing and billing.
Key Responsibilities
Data Entry and Reconciliation Responsibilities: Review outgoing and incoming CBP subcontractor client data for accuracy. Enter data found on the verification form into the STOP database to begin the reconciliation process. When discrepancies are found, coordinate with CBPs and internal departments to resolve and reconcile the discrepancies. Ensure accuracy of all data entered.
Billing and Invoicing Responsibilities: Process STOP CBP weekly verifications by extracting from the STOP database, and possibly further verifying in the ARMS database, and forwarding to the CBPs via email (and sometimes fax) for approval. Produce the monthly billing and forward to CBPs for billing authorization and approval. Ensures accuracy of all billing and resolves any discrepancies identified. Act as liaison between Fiscal department and STOP to ensure ease of information flow. Produce invoices for other various services (i.e. transportation, links etc.).
Administrative Responsibilities: Produce monthly client and CBP related reports as needed for the California Department of Corrections and Rehabilitation (CDCR), with supervisor review and approval, using the ARMS database. Assure confidentiality of all incoming and outgoing client data. As assigned, performs other clerical tasks.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Education and Experience Required:
High School Diploma or equivalent.
Previous work experience working with spreadsheets.
Previous work experience performing data entry.
Type 45 wpm.
Strong math skills.
Desired:
Bilingual.
AA Degree; Experience may substitute for this on a year-by-year basis.
We will consider for employment qualified applicants with arrest and conviction records.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
$45k-55k yearly est. Auto-Apply 60d+ ago
Addiction Medicine Physician (Part-time)
Healthright 360 4.5
Healthright 360 job in Pomona, CA
The Addiction Medicine Physician (AMP) part-time, 20 hours a week, oversees the management of withdrawal symptoms and the initiation, ongoing treatment, and support of Medication-Assisted Treatment (MAT) for clients with alcohol and drug use disorders. The AMP handles tasks such as taking medical histories, conducting physical exams, utilizing screening tools, ordering and interpreting lab tests, and diagnosing and treating common medical conditions. Additionally, the AMP works closely with the Intake Department to ensure the safe admission of patients into detoxification and residential treatment programs for substance use disorders.
KEY RESPONSIBILITIES
Assessment and Diagnosis
Assess drug and alcohol use and determine the level of severity using screening tools and current DSM criteria.
Analyze and interpret patient history, symptoms, physical findings, and/or diagnostic information to develop appropriate diagnoses.
Diagnose and treat illnesses and injuries related to addiction use disorder, such as HIV PrEP, Hep C treatment, and other incidental medical services.
Patient Care and Coordination
Take medical histories, perform physical examinations, order and interpret laboratory tests, and diagnose and treat common illnesses and injuries.
Provide oversight for Advanced Practice Providers, including entering into a Collaborative Agreement with them, providing supervision, participating in clinical review, performance appraisal, peer review, and hiring and termination of Physicians and clinical support staff.
Collaborate with behavioral health teams.
Consult with the SoCal Director of Addiction Medicine for treatment or referral options.
Treatment and Management
Determine medication withdrawal management for patients detoxing from drugs and alcohol to prevent withdrawal complications.
Determine the appropriate level of treatment based on current drug and alcohol use.
Prescribe various Medication Assisted Treatments to reduce harm and prevent complications from drug and alcohol use.
Educate and prescribe opioid reversal agents such as naloxone to patients to reduce harm from drug use.
Educate, support, and care for patients receiving medication-assisted treatment in continuity and maintenance.
Documentation and Compliance
Maintain complete and detailed records of patients' history, assessment, and health care plans.
Oversee medication room management, including performing routine audits to ensure compliance with policies and procedures, and reporting findings back to the SoCal Director of Addiction Medicine regularly.
People Management
Interview, select, hire, and terminate employees in collaboration with Human Resources.
Manage assigned staff such as Advanced Practice Providers, Nurse Practitioners, Physician Assistants, Interns, Volunteers, and other assigned personnel.
Ensure that all assigned personnel are in compliance with HealthRIGHT 360's policies, procedures, position expectations, performance goals, and contractual requirements.
Provide ongoing feedback, coaching, support, and conduct formal performance evaluations in a timely manner.
Identify direct reports' strengths and weaknesses and strive to develop each team member to their fullest potential.
Deliver and arrange training and resources to ensure that direct reports are successful in their roles and to ensure that the medical behavioral health team is in compliance with all standard and regulatory requirements.
Ensure proper coverage of the program by creating work schedules and approving time away from work.
Deliver all communications necessary to all team members to remain current with HealthRIGHT 360's policies and procedures and to inform them of quality-of-care concerns.
Address interpersonal or team conflicts promptly and diplomatically to maintain a positive work environment.
Lead weekly staff meetings to discuss program updates, issues, policies, and procedures.
Administrative
Provide clinical supervision to medical team members such as med techs, LPTs, and nurses.
Attend leadership or clinical meetings as required.
QUALIFICATIONS
Education, Certification, or Licensure
Medical degree (MD or DO) from an accredited institution.
Successful completion of a residency in Internal Medicine, Family Medicine, Psychiatry, or Emergency Medicine.
Active and unrestricted medical license in California.
Valid and active DEA license.
Board certification in a primary specialty (e.g. Internal Medicine, Psychiatry) in California.
Board certification or eligible for certification in subspecialty of Addiction Medicine in California.
Eligible to participate in the CMS Medicaid/Medicare reimbursement programs.
$212k-316k yearly est. 60d+ ago
AARS Youth SUDS - Peer Mentor
Healthright 360 4.5
Healthright 360 job in San Jose, CA
Asian American Recovery Services (AARS) provides individualized support sessions to address substance abuse and anger management/conflict resolution. Cognitive behavioral approaches are generally combined with cognitive-restructuring or skill-building methods, to reinforce learning and model as well as shape and reward pro-social behaviors. The Seven Challenges treatment model is used with those young people in Juvenile Hall who are identified as needing on-going substance abuse treatment services.
The Peer Mentor is employed by Asian American Recovery Services (AARS) a program of HealthRIGHT 360 to deliver and coordinate services for youth clients referred by the Santa Clara County Department of Behavioral Health Services (BHSD) Substance Use Treatment Services Division. AARS is looking for committed, client-centered, full-time Peer Mentors who are passionate about serving clients in an outpatient substance use disorder treatment program. Hours of operation are Mondays and Fridays from 9:00AM to 6:00pm; Tuesdays, Wednesdays, and Thursdays from 9:00AM to 8:00PM.
The Peer Mentor will be an individual whose lived experience resembles the target population - ex-offenders, substance use history, etc. The Peer Mentor will act as liaison to clients, help find community resources, and support organizing pro-social recreational activities and monthly family nights. The Peer Mentor will support clients as they enter the program, throughout their treatment, and link clients to peer support in our continuing care program. This linkage will play a critical role in clients' continued recovery process by connecting individuals to a recovery community. The Peer Mentor will also connect clients to other supportive community resources. These relationships will enable clients to build responsible, fruitful friendships with their peers who may serve as role models, conduits to other services, and linkage to continuum care.
Education and Knowledge, Skills and Abilities Education Required:
High school diploma and GED
Lived experience similar to that of targeted population.
Valid California driver's license.
Skills Required:
Ability to engage and motivate criminal justice involved populations.
Ability to enter data into various paper and electronic systems while maintaining the integrity and accuracy of the data.
Professionalism, punctuality, flexibility and reliability are imperative.
Excellent verbal, written, and interpersonal skills.
Integrity to handle sensitive information in a confidential manner.
Action oriented. Strong problem-solving skills.
Excellent organization skills and ability to multitask and juggle multiple priorities.
Outstanding ability to follow-through with tasks.
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
Strong initiative and enthusiasm and willingness to pitch in whenever needed.
Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.
Ability to work a flexible work week schedule, including at minimum one late day (until 8pm).
Willing to work towards State Peer Mentor certification.
$28k-36k yearly est. 16d ago
Incidents & Licensing Coordinator - Compliance
Healthright 360 4.5
Healthright 360 job in San Francisco, CA
Under the umbrella of the Operations and Innovations Team of HealthRIGHT 360, the Compliance Department is responsible for ensuring that all HealthRIGHT 360 programs and staff throughout California are in compliance with local, state, and federal regulations established for the protection, safety, and well-being of clients, as well as quality of services. The Compliance Department includes a Licensing & Certification team which is responsible for applying for and/or renewing all licenses and permits necessary to keep our facilities operational, in addition to providing key support to the organization with incident reporting in the new Compliatric system, as well as providing other auxiliary support as needed. The Compliance Department works closely with Human Resources, Accounts Payable, Program Directors, and Executive Management.
Key Responsibilities
The Licensing & Certification Coordinator has 3 primary responsibilities:
Receive and process incident reports agency-wide, including reporting to County and/or State agencies per regulations.
Process hire and termination sheets to add or remove behavioral health staff for updating and reporting in the DHCS PAVE system.
Provide support to the Manager of Licensing & Certification with facility license/certification renewals, report requests, and other tasks as needed.
On an average day, this position will entail: 70% data review and entry; 20% emails and phone calls; 10% meetings.
Receive and process incident reports received agency-wide, and transmit reportable incidents to County and/or State as required.
Collaborate with Human Resources and program leadership to collect staffing data to submit monthly reports to the DHCS PAVE system, as well as for facility license renewals.
Assist with applications/renewals for state licenses, business licenses, fire clearances, and other permits as needed.
Provide auxiliary support as needed for annual reports, site visits, or other internal or external requests for data.
Support the Compliance Department with organizing and maintaining archived files and records for easy reference and accuracy.
Participate in department and larger Operations and Innovations team meetings to provide feedback and improve processes.
Education and Knowledge, Skills and Abilities
REQUIRED:
Bachelor's Degree (Public Health, Health Science, Psychology, or related field preferred).
Proficiency with Microsoft Office, Outlook, and web browsers (Computer Skills test will be administered).
Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
Professionalism, punctuality, flexibility and reliability are imperative. • Excellent interpersonal skills.
Integrity to handle sensitive information in a confidential manner.
Action and solution-oriented, with strong problem-solving skills.
Excellent organization skills and ability to multi-task and juggle multiple priorities.
Outstanding ability to follow-through with tasks.
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
Strong initiative, enthusiasm, and willingness to pitch in whenever needed.
Able to communicate well at all levels of the organization including working with organizational leadership and high-level.
PREFERRED:
Above-average level of attention to detail.
Above-average level of written and verbal communication skills.
Highly organized and skilled in planning.
Proficiency in creating/editing forms in Adobe Acrobat Pro.
Knowledge of graphic design or desktop publishing with a focus on improving end-user experience.
Background in compliance or healthcare administration.
Familiarity with HIPAA and client privacy requirements.
Experience working successfully with clients presenting issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
$41k-54k yearly est. Auto-Apply 60d+ ago
Monitor (SUD Certified), Health and Safety - NCSH Residential
Healthright 360 4.5
Healthright 360 job in Escondido, CA
North County Serenity House (NCSH), a residential program of HealthRIGHT 360, was founded in 1966 to provide substance use disorder services in the community. NCSH provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.
The Monitor II, Health and Safety collaborates with other members of the multidisciplinary team to ensure optimal treatment outcomes for clients, in alignment with HealthRIGHT 360's philosophy, goals, policies, mission, and vision. This role involves overseeing clients and their children throughout the facility, with shifts that provide 24/7 coverage. Oversight is maintained at all times, including but not limited to clients during chores, visiting hours, mealtimes, medication administration, detox, donations, group activities, and free time. The Monitor II, Health and Safety also provides crisis intervention and client stabilization.
This is a union position.
KEY RESPONSIBILITIES
Direct Service:
Remain alert and stay awake during the entire overnight shift.
Maintain a high degree of self-awareness and the ability to stay calm under pressure.
Assist clients with intake, assessment, and orientation to program upon admission.
Assist with checking clients in and ensuring unsafe items are not brought into the facility.
Utilize trauma-informed care while applying crisis intervention, motivational interviewing, and supervision of the clients.
Complete facility rounds on a regular basis to maintain supervision of the clients and facility.
Provide facility coverage by supervising the clients during chores, visiting hours, mealtimes, medication line, detox, donations, groups, and free time.
Seek clinical consultation when encountering new and/or high-risk clinical circumstances.
Monitor visiting hours and address safety concerns.
Work collaboratively with other members of the treatment team and communicate any behavioral concerns to the client's Case Manager, Therapist, Medical, Psychiatrist, and others.
Maintain frequent communication with the treatment team and engage in regular consultations.
May monitor medication line as needed or assigned.
Conduct random and planned room searches.
Aid in storing and accounting for client's belongings at time of admission and at discharge. For clients that leave for unplanned reasons, assist in packing up their belongings and storing per policy and procedure.
Complete random and planned urinalysis test and document test results.
Transport clients as needed.
Clinical Documentation:
Write and complete all progress notes within 72 hours of service delivery.
Maintain compliance with due dates for all clinical documentation.
Documentation must be maintained in compliance with agency policy and procedures to satisfy internal and external evaluating requirements.
Document all participant UA's using the UA form and a progress note.
Complete same day incident reports.
Document behavioral support rounds every 30 minutes as assigned.
Administrative:
Maintain full compliance with requirements for registration or certification.
Attend and actively participate in assigned Clinical Supervision.
Actively participate in agency and team meetings.
Complete all assigned training in a timely manner.
Read and respond to email when appropriate.
And perform other duties as assigned.
QUALIFICATIONS
Education, Certification, or Licensure
High school diploma or equivalent required. Bachelor's degree in Health and Human Services, Social Work, Psychology, or other related field preferred.
Certified as a Substance Use Disorder Counselor from an accredited California agency (CCAPP, CAADE, CADTP).
Valid First Aid and CPR certification or ability to obtain within 30 days of hire.
Valid California Driver's License and access to registered and insured transportation.
Experience
Preferably a minimum of two years' experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery.
Experience working with clients experiencing acute withdrawal from substances.
$25k-30k yearly est. 60d+ ago
Call Center Agent - Call Center
Healthright 360 4.5
Healthright 360 job in San Francisco, CA
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To provide excellent customer service to both external and internal clients, answer high volume of calls, schedule medical, dental, and behavioral health appointments, provide support to clinic, direct phone inquiries to appropriate departments, and provide program information to all callers.
Key Responsibilities
Incoming calls:
Answers a high volume of calls and schedules appointments for all patients with a high degree of accuracy. Knowledgeable of primary medical care, behavioral, and dental services to provide accurate information to all callers. Maintains average call time and call volume as indicated in call center guidelines. Monitors incoming calls, and works with Call Center Manager to minimize abandoned call rates. Knowledgeable about insurances and funding programs, such as MediCal, MediCare, Healthy San Francisco, Family PACT, and commercial insurances. Communicates sliding fee scale policies to patients appropriately. Communicates clearly on the phone and accurately documents and assigns messages and faxes. Confirms and updates contact information for all patients at every contact.
Outgoing calls:
Makes follow-up calls for any messages left. Completes robust confirmation calls for all next day appointments. Robust confirmation calls include confirming reason for visit, necessity of visit, appointment time, appointment provider, verification of insurance, notification of any co-pays, deductibles, share of costs, or payments due, and any paperwork that may be needed to be completed. Assist with scheduling changes by contacting patients to reschedule appointments.
Documentation Responsibilities
: Accurately documents and routinely updates required patient information in electronic health record system. Documents billing notes and general medical appointment reminders in the appointment screen, as well as in the patient information screens. Collects and verifies contact information at every call. Enters patient insurance information for patients, and verifies eligibility with patient. Documents appointment visit status, including rescheduled, cancelled, confirmed, left voice message, or any other status appropriately.
Customer Service:
All communications, both internal and external, must be delivered with excellent customer service. Must be courteous and professional for all patient interactions. Must talk to patients and clients in a caring and non-judgmental manner. Must be able to deliver care in a culturally and linguistic sensitive manner. Must ensure to use patient's preferred name and pronouns. Must adhere to scripted phrases, welcoming patients and thanking them for their phone calls. Listens and documents patient complaints, and routs calls to appropriate staff for swift resolution.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Required Qualifications:
Prior experience in front desk reception, administrative and/or customer service
Exhibits a professional demeanor, and can discreetly handle sensitive and confidential information and ability to work under pressure
Strong organizational, interpersonal, listening, speaking and written communication skills
Ability to assist callers in an approachable and welcoming manner
Ability to work effectively with all levels and types of employees, management, clients and guests
Ability to work cooperatively and effectively as part of a team
Ability to multi-task and work well independently and under pressure in a fast-paced environment; detail-oriented
Strong proficiency with Microsoft Office applications(Excel, Outlook and Word), specifically Word Outlook and internet applications
Experience working with staff and volunteers
Working knowledge of computerized medical scheduling and billing systems
Knowledge of HIPAA regulations
Excellent attention to detail, ability to work independently and strong organizational skills
Commitment to working with diverse communities, including communities of color, homelessness, and users of illegal substances, HIV/AIDS patients and persons with mental health concerns
High School Diploma or GED equivalent
Desired Qualifications:
2 years experience working in a medical setting (or call center), preferably in a community clinic with medical experience
Familiarity with other community agencies in the Bay Area to make appropriate referrals
Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services
Bilingual language capacity (Spanish/English)
We will consider for employment qualified applicants with arrest and conviction records.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
$31k-37k yearly est. Auto-Apply 60d+ ago
Community Outreach/Education Specialist - MLK Behavioral Health
Healthright 360 4.5
Healthright 360 job in Los Angeles, CA
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The Community Outreach & Education Specialist must have a Bachelor's degree in social sciences field required; bachelor's degree in social work preferred. Registration or Certification as Substance Abuse Counselor from an approved/accredited California agency.
As per contract, all staff hired MUST be fully vaccinated against COVID-19 and when eligible, receive their booster shot.
Prototypes, a program of HealthRIGHT 360's residential substance use disorder (SUD) program is a new program contracted with Department of Public Health's (DPH) Substance Abuse Prevention and Control (SAPC) program for residential drug Medi-Cal (DMC) services for up to 99 adult men and women: 33 that are for men who are judicially involved, 33 for men, and 33 for women. The BHC's residential DMC program will employ 100 people and works closely with the other BHC programs to provide a continuum of services for low income/Medi-Cal population. The program is located on the campus of Martin Luther King Jr. Hospital in the Willowbrook area of South Los Angeles and will serve all LA County residents.
The Community Outreach & Education Specialist conducts outreach directly to potential clients (street outreach, jail in-reach, shelter visits, community events) to increase awareness and understanding of SUD treatment generally, and of the services at MRT BHC specifically. Uses motivational interviewing and harm reduction skills, as well as trauma-informed approach, to encourage eligible clients to choose treatment. Also conducts outreach to other service providers and stakeholders to market the MRT BHC program, to increase awareness of its services and target population among providers who might refer eligible clients to the program. Educates community members, service providers, MRT BHC partners, and other County department personnel about SUD, treatment, and care coordination. Knowledgeable about all of the above and responsive to client, family, and stakeholder questions.
Key Responsibilities
Direct Service:
Engage potential clients at various locations (e.g., streets, community services organizations, shelters, etc.), at frequent and regular intervals to educate and motivate them to engage in SUD treatment services.
Establishes and maintains cooperative linkages with other providers (e.g., hospital emergency departments, law enforcement, public, private, and other social, economic, health, legal, vocational, and mental health partners) to make appropriate referrals that address unmet client needs.
Conduct presentations for other County departments and partners in the MRT BHC and on the MLKCH campus, as well as potential referral partners on SUD treatment including, but not limited to: the SUD treatment system, the referral process, and how to improve care coordination.
Promote culturally and linguistically relevant public awareness about SUDs and inform the community about available SUD treatment options.
May need to also provide client care hours and submit progress notes within 72 hours of service delivery.
Documentation must maintain in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards.
Assists the client with intake by completing case management assessment and entering financial and benefit information.
Supports the client in apply for Medi-cal or transfer Medi-cal county when appropriate.
Assess the client's case management needs and completes all releases of information.
Connects the client to benefits, mental health, physical health, employment, probation, DCFS, employment, housing, community resources, outpatient substance use disorder services, and aftercare.
Coordinates communication and external service linkage including: assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrist.
May completes the VI-SPDAT and connects the client to safe housing options.
Education and Knowledge, Skills and Abilities
Education and Certification:
Bachelor's degree in social sciences field required; bachelor's degree in social work preferred.
CPR certified preferred - Registration or Certification as Substance Abuse Counselor from an approved/accredited California agency.
Possession of valid CA driver's license and clean driving record
Experience:
Minimum two (2) years' experience working with individuals who are homeless, mentally ill, HIV positive, substance-using, and/or involved in the criminal justice system.
Experience working with diverse populations regarding lifestyle, age, gender and sexual orientation/identity, cultural background, and economic status.
Background Clearance Required:
Must be able to pass live scan fingerprint clearance and jail clearance.
Must not be on parole or probation for a minimum of two years prior to employment.
Other Requirements:
Must be fully vaccinated against COVID-19, including booster shots; there are no medical or religious exemptions available for this position.
Knowledge, Skills, and Abilities Required:
Fluent/certified bilingual (English/Spanish).
Excellent organizational, written, and verbal communication skills.
Eagerness to cultivate new professional contacts and encourage utilization of MRT BHC Residential SUD Treatment Services.
Culturally competent and able to work with a diverse population.
Ability to work alone as well as cooperatively with others and demonstrate good judgment in unusual or emergent situations.
Ability to work independently and manage multiple tasks simultaneously.
Ability to provide a high degree of accuracy in projects and tasks assigned.
Willing and able to work flexible hours, which may include some evening and/or weekend work.
Comfortable working in an environment a client population struggling with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
Strong proficiency with Microsoft Office applications, specifically Word, Outlook, and internet applications.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
$52k-84k yearly est. Auto-Apply 60d+ ago
On-call Health and Wellness Coordinator - 815 Residential Services
Healthright 360 4.5
Healthright 360 job in San Francisco, CA
. JOB SUMMARY HealthRIGHT 360, a family of programs, is located across 13 different counties in California. HealthRIGHT 360 provides an array of medical and behavioral health services to some of the most marginalized populations, ranging from primary care, mental health services, detox, substance use disorder treatment in both residential and outpatient settings and transitional services for the criminal justice population.
815 Buena Vista West in San Francisco is an alcohol rehab program providing substance abuse treatment, detoxification, and a halfway house or sober living home with residential short-term treatment and residential long-term treatment. Dual diagnosis or persons with co-occurring disorders, persons with HIV or AIDS, gays and lesbians, seniors, or older adults, pregnant or postpartum women, women, men, and criminal justice clients are supported for this drug treatment center.
Under the supervision of the Medical Director, Behavioral Health Nurse Director, Nurse Manager, and/or licensed nurse, the On-call Health and Wellness Coordinator (HWC) is responsible for maintaining the secure inventory of medications, medication administration records, and directly observing and documenting self-administration of medication therapies for approximately 99 clients in withdrawal management and/or treatment for substance use disorders. Provides health information within scope, supports clients in learning to coordinate their own health care, and acts as a resource in navigating the health care system. They adhere to delivering treatment and services in Trauma-Informed and Harm Reduction modalities.
KEY RESPONSIBILITIES Client and Medical Responsibilities: Closely collaborates with Medication Assisted Therapy (MAT), Withdrawal Management, and other Health & Wellness teams to ensure treatment plans and medication regimens are accurately implemented on the unit. They are responsible for management of client medications, including psychotropic medications and controlled substances and associated documentation, secure storage, count/inventory, and destruction according to policy. Acts as liaison with other staff and providers to relay requested information and reports on client adherence to medications. Ensures timely TB clearance for all new admissions as needed. Responds to medical emergencies and first aid needs as needed.Administrative Responsibilities: Maintains all medication documentation, including Centrally Stored Medication and Destruction logs, Medication Self-Administration forms, Shift-to-Shift Controlled Substance Logs, Discharge/Transfer Medication forms, and various standard letters to physicians and agencies. Ensures intra-agency providers receive current medication lists and/or medication administration records prior to Integrated Care Center appointments. Audits charts for required medical documentation utilized by payors and/or regulators.Preparation Responsibilities: Perform intake, including vital signs, list chief complaints, allergies, immunization histories and complete chart forms, as appropriate to patient type. Place patients in rooms and prepare them for examination. Clean, prepare and stock examination rooms. Coordination Responsibilities: Receive and return telephone calls from patients and pharmacies. Assist in scheduling specialty appointments and consultations. Monitor and ensure quality assurance of basic clinic functions. Oversee patient flow and ensure smooth, efficient patient flow throughout patient's clinic experience.• Works collaboratively with all Health and Wellness staff.• Monitors patient medication use and helps to mitigate risk to patient by flagging high dose medications and potential medication interactions to the Director of Addiction Medicine.• Supports Medication Assisted Treatment through counseling, education, and administration of injectable medications under the supervision of the addiction provider and standing orders.• Provides appropriate client care, education and counseling.• Provides complex care and care coordination for all clients accessing healthcare services internal and external to HealthRIGHT 360.• Works closely with stat collecting and reporting contractual data as necessary.And perform other duties as assigned.
QUALIFICATIONSEducation, Certification, and Experience • High school diploma or equivalent & 1 year of experience in healthcare.• First Aid certified within 30 days of employment.• CPR certified within 30 days of employment.• Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.Desired:• Medical Assistant Certification, i.e., AAMA/CCBMA Certification.• Two years of experience in a substance abuse treatment setting.• Course work in related subjects, i.e., co-occurring disorders, Trauma-Informed Care, Motivational Interviewing, HIV, HCV, Harm Reduction, etc.• Bachelor's Degree in related field.Knowledge • Knowledge of gender-responsive, trauma-informed, and co-occurring treatment preferred.
$37k-74k yearly est. 48d ago
Lead Client Safety Navigator, MLK BHC Residential
Healthright 360 4.5
Healthright 360 job in Los Angeles, CA
The Martin Luther King Jr. Behavioral Health Center (MLK BHC) is a program of HealthRIGHT 360 and is contracted with the Department of Public Health's Substance Abuse Prevention and Control (SAPC) program. MLK BHC offers residential Drug Medi-Cal (DMC) services for a maximum of 99 adult individuals, comprising 33 beds each for judicially involved men, men, and women. MLK BHC collaborates closely with other Behavioral Health Center programs to ensure a comprehensive range of services for low-income and Medi-Cal-eligible individuals. Situated on the Martin Luther King Jr. Hospital campus in the Willowbrook area of South Los Angeles, the program serves residents of all Los Angeles County.
The Lead Client Safety Navigator (CSN) ensures and maintains a safe, respectful, and welcoming environment for all clients, staff, and visitors. Lead CSN works with program leadership, Sherriff's or local law enforcement, and other teams to respond to emergency and crisis situations, including client drug use, overdose, programmatic interruptions, and other situations.
KEY RESPONSIBILITIES
Safety and Security:
Oversee all Pods to ensure safety is maintained and to provide support and feedback to all CSNs on shifts as needed.
Ensure and maintain a safe and orderly environment for clients, staff, and visitors.
Monitor security cameras and attend building security meetings.
Make regular rounds to monitor entrances, exits, offices, common areas, and building perimeters.
Clear areas of crowds, debris, and out-of-place items.
Direct and deflect traffic.
Work with local law enforcement as needed.
Maintain appropriate boundaries and adhere to the organization's code of conduct.
Ensure compliance with HIPAA, 42 CFR Part 2, and other funding requirements.
File incident reports as needed.
Client and Visitor Management:
Welcome and assist clients when returning from appointments.
Ensure clients sign in and check belongings for contraband.
Welcome visitors, check credentials, ensure signing in, and escort them to the supervisor on duty.
Maintain client and visitor logs.
Crisis Intervention and Emergency Response:
Carry Narcan, recognize signs of overdose, and administer Narcan as necessary to reverse drug overdose.
De-escalate emotionally charged situations and maintain non-confrontational behavior during observation and intervention.
Administrative and Professionalism:
Maintain positive, respectful, non-confrontational behavior.
Attend and participate in meetings.
Participate in and complete all assigned training.
Assist with onboarding of new CSN and training or mentoring new and existing CSNs.
Documentation must be maintained in compliance with agency standards, HIPAA, 42 CFR Part 2, and other funding requirements to satisfy internal and external evaluating requirements.
QUALIFICATIONS
Education, Certification, or Licensure
High school diploma or equivalent required. Higher education preferred.
Possess a valid First Aid and CPR certification or ability to obtain within 30 days of hire.
Experience
Three years of job-related experience working or "lived experience" with the criminal justice population or with the community behavioral health system.
$40k-72k yearly est. 60d+ ago
Criminal Justice Care Coordinator
Healthright 360 4.5
Healthright 360 job in Escondido, CA
North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.
Criminal Justice Care Coordinators are responsible for assessing participant strengths in relation to their criminal justice needs and concerns. Responsible for supporting health and recovery in a structured, safe and culturally sensitive setting. In conjunction with participant and the treatment team, the Criminal Justice Care Coordinator assists participants in completing treatment plan goals through individual counseling that includes, but not limited to, substance abuse recovery skills, strategies for coping with trauma, parenting interventions, family relationship skill building, enhancement of educational skills, health awareness, vocational development, treatment planning and ongoing assessments, etc. based on participant need. Criminal Justice Care Coordinators assist participant's in navigating systems of care while maintaining communication and compliance will legal stakeholders within a supportive treatment environment.
Key Responsibilities
Facilitates individual case management sessions with each caseload participant who is involved with probation, parole or other legal systems and Keeps consistent contact with probation and parole officers.
Proactively links participants to both internal and external resources based on their treatment needs and follows up on the progress/status.
Facilitates case conferences which include all parties involved in participant's case as needed. Provides advocacy and support for participants within and without the milieu.
Facilitates group sessions as assigned.
Performs crisis intervention and communicates with treatment team as unforeseen situations arise.
Documents participant updates, incidents, changes in legal status in the facility log daily.
Attends required trainings and meetings.
Maintains accurate records by entering documentation into various electronic systems for all participants in accordance with guidelines established by HealthRIGHT 360, HIPAA, 42CFR, Drug Medi-Cal and funder standards to satisfy internal and external evaluating requirements.
Collaborates with each caseload participant and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the participant.
Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in timely manner.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Required:
Registration with Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS).
High School diploma or equivalent.
First Aid Certified within 30 days of employment.
CPR Certified within 30 days of employment.
A valid California driver's license.
Culturally competent and able to work with a diverse population.
Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency.
Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
Professionalism, punctuality, flexibility and reliability are imperative.
Excellent verbal, written, and interpersonal skills.
Integrity to handle sensitive information in a confidential manner.
Action oriented. Strong problem-solving skills.
Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks.
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
Strong initiative and enthusiasm and willingness to pitch in whenever needed.
Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.
Desired:
Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS).
Bachelor's Degree in related field.
Experience with Drug Medi-Cal Organized Delivery System.
Experience with ASAM Diagnostic Assessment.
Knowledge of gender-responsive, trauma informed and co-occurring treatment.
Knowledge of Clinical documentation (treatment plans, progress notes etc.).
Experience working with criminal justice population.
Bilingual English/Spanish.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
$41k-54k yearly est. Auto-Apply 60d+ ago
Pomona Women's Center - On-Call SUD Counselor
Healthright 360 4.5
Healthright 360 job in Pomona, CA
Prototypes is one of the nation's leading behavioral healthcare providers and is a “prototype” for such organizations. Prototypes Women's Center in Pomona is a 180-bed residential facility for women and women with children. Our interdisciplinary team of professionals provides comprehensive substance use disorders, mental health, and psychiatric treatment that ranges from 60 days to 6 months.
The On-Call SUD Counselor is a registered or certified substance use disorder professional who maintains registration from an approved/accredited California agency. The Counselor works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT 360's philosophy, where program schedule requires additional staff. The On Call SUD Counselor provides supervision and oversight of the clients and children throughout the facility with shifts ranging to provide 24/7 coverage.
The On-Call SUD Counselor is an integral part of an interdisciplinary team that supports our clients through assessment of their needs and strengths in support of their health and recovery. On-Call SUD Counselor will perform counseling in individual and group setting, deliver curricula in accordance with program specific requirements and case management, and assist clients in navigating systems of care while providing a supportive treatment environment.
This is a union position
KEY RESPONSIBILITIES
Facilitate group counseling sessions, community meetings, and teach classes on various treatment-related topics to assist clients in meeting their treatment goals.
Perform crisis intervention and communicate with treatment team as unforeseen situations arise.
Properly document all group counseling sessions and all individual sessions as needed within 24-72 hours per contract requirements.
Must meet residential service delivery goal of 60%.
Proactively link clients to both internal and external resources based on their treatment needs.
Follow up on the progress or status of clients' treatment.
Document client updates and incidents daily.
Maintain safety and security of the clients in the facility by performing periodic house runs.
Ensure client medications are securely stored and properly accounted for as needed.
Monitor and document client administration of medication.
Assign client duties and sign off upon completion.
As needed, accompany clients to offsite appointments related to their treatment.
Collaborate with client and other internal and external resources to develop or maintain problem lists and/or treatment plans, transition plans, progress notes, and appropriate updates in support of their health and recovery.
Complete discharge paperwork/process and other required agency assessments in a timely manner.
Support intake process such as preparing rooms and maintaining supplies.
Perform property and room searches as needed.
Respond to overdose and other medical emergencies.
Perform tests for substance use such as urinalysis and breathalyzer.
Observe clients every 30 minutes and document on observation log, per program requirements.
Collect, clean, or dispose of biohazard waste.
Disinfect and clean rooms and common areas as needed.
Accurately enter data in various electronic systems for all clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.
Read and respond to emails, calls, and Teams messages in a timely manner.
Complete assigned training as needed and as required by the due date.
Attend and actively participate in meetings.
Plan and facilitate celebrations and special events.
Work on weekends and holidays as needed.
Perform other duties as assigned.
Education, Certification, or Licensure
High school diploma or equivalent required. Bachelor's degree in Health and Human Services, Social Work, Psychology, or other related field preferred.
Must be registered as an Alcohol and Other Drug Counselor or as a Substance Abuse Counselor with a California approved certifying agency (CCAPP, CADTP, or CAADE).
Possess current First Aid and CPR certification or ability to obtain within 30 days of hire.
Possess a valid CA driver's license.
Experience
Experience as a registered counselor or recovery specialist in community mental health preferred.
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