Unit Secretary jobs at Encompass Health

Unit Secretary - Per Diem Schedule: PRN / Per Diem / 12-Hour Shifts Compensation: $19 per hour SSH-Columbus - Vic Village is a critical illness recovery hospital committed to providing world-class inpatient post-ICU services to chronic, critically ill patients who require extended healing and recovery. We help patients during some of the most vulnerable, painful moments of their lives - and every team member plays a central role in providing compassionate, excellent care every step of the way. Why Join Us: Start Strong: Extensive orientation program to ensure a smooth transition into our setting. Opportunity for Advancement: Demonstrate your skills and dedication which could lead to potential full-time opportunities Foster Well-being: We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time/Per Diem positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees. Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care Responsibilities Use independent judgment to provide clerical services to the patient care units, including correct transcription of orders, filing of all reports and arranging for transportation and follow-up/outside tests. Answering the telephone, taking and delivering messages by phone or verbally. Maintaining close communication with the Charge Nurse/House Supervisor. Handling all necessary paperwork in a timely manner. Ordering supplies, as needed, from Materials Management. Verifying physician privileges prior to transcribing orders. Appropriately transcribing and flagging orders from charts. Arranging for transport of patients for tests that are not offered in the hospital. Qualifications Minimum Qualifications High school diploma or equivalent preferred. Experience with medical files and terminology. Additional Data Equal Opportunity Employer/including Disabled/Veterans

OhioHealth Rehabilitation Hospital Joint venture with Select Medical Unit Secretary Schedule: Per Diem/ PRN Compensation: $19.00/hr Our inpatient rehabilitation hospital is committed to providing exceptional and compassionate care to best address the medical, physical, emotional, and vocational challenges for individuals with brain injuries, spinal cord injuries, neurological disorders, orthopedic issues, amputation, and multiple traumas. Why Join Us: Start Strong: Extensive orientation program to ensure a smooth transition into our setting. Opportunity for Advancement: Demonstrate your skills and dedication which could lead to potential full-time opportunities Foster Well-being: We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time/Per Diem positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees. Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care Responsibilities Performs clerical functions for the nursing unit, including record keeping, maintenance of logs, and chart organization. Notifies the nursing staff and/or nurse manager in a timely manner of pertinent patient information, including physician orders, laboratory or test results, and communication from other departments. Qualifications Minimum Qualifications Proficient computer skills required Preferred Experience A minimum of 1 year of clerical experience in a medical setting High School Graduate or equivalent preferred Additional Data Equal Opportunity Employer, including Disabled/Veterans

OhioHealth Rehabilitation HospitalJoint venture with Select MedicalPosition: Unit SecretaryLocation: Columbus, OHSchedule: Per Diem/ PRNCompensation: $19.00/hr Our inpatient rehabilitation hospital is committed to providing exceptional and compassionate care to best address the medical, physical, emotional, and vocational challenges for individuals with brain injuries, spinal cord injuries, neurological disorders, orthopedic issues, amputation, and multiple traumas. Why Join Us: * Start Strong: Extensive orientation program to ensure a smooth transition into our setting. * Opportunity for Advancement: Demonstrate your skills and dedication which could lead to potential full-time opportunities * Foster Well-being: We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time/Per Diem positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees. * Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care Responsibilities Performs clerical functions for the nursing unit, including record keeping, maintenance of logs, and chart organization. Notifies the nursing staff and/or nurse manager in a timely manner of pertinent patient information, including physician orders, laboratory or test results, and communication from other departments. Qualifications Minimum Qualifications * Proficient computer skills required Preferred Experience * A minimum of 1 year of clerical experience in a medical setting * High School Graduate or equivalent preferred Additional Data Equal Opportunity Employer, including Disabled/Veterans

**OhioHealth Rehabilitation Hospital** **Joint venture with Select Medical** ** Unit Secretary **Schedule:** Per Diem/ PRN **Compensation: $19.00/hr** Our inpatient rehabilitation hospital is committed to providing exceptional and compassionate care tobest address the medical, physical, emotional, and vocational challenges for individuals with brain injuries,spinal cord injuries, neurological disorders, orthopedic issues, amputation, and multiple traumas. **Why Join Us:** + **Start Strong:** Extensive orientation program to ensure a smooth transition into our setting. + **Opportunity for Advancement:** Demonstrate your skills and dedication which could lead to potential full-time opportunities + **Foster Well-being:** We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time/Per Diem positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees. + **Your Impact Matters:** Join a team of over 44,000 committed to providing exceptional patient care **Responsibilities** Performs clerical functions for the nursing unit, including record keeping, maintenance of logs, and chart organization. Notifies the nursing staff and/or nurse manager in a timely manner of pertinent patient information, including physician orders, laboratory or test results, and communication from other departments. **Qualifications** **Minimum Qualifications** + Proficient computer skills required **Preferred Experience** + A minimum of 1 year of clerical experience in a medical setting + High School Graduate or equivalent preferred **Additional Data** **_Equal Opportunity Employer, including Disabled/Veterans_** Apply for this job (*************************************************************************************************************************************** Share this job **Job ID** _349259_ **Experience (Years)** _1_ **Category** _Administrative - Administrative Services_ **Street Address** _1087 Dennison Avenue, 4th Floor_

** Unit Secretary - Per Diem **Schedule:** PRN / Per Diem / 12-Hour Shifts **Compensation:** $19 per hour **SSH-Columbus - Vic Village** is a critical illness recovery hospital committed to providing world-class inpatient post-ICU services to chronic, critically ill patients who require extended healing and recovery. We help patients during some of the most vulnerable, painful moments of their lives - and every team member plays a central role in providing compassionate, excellent care every step of the way. **Why Join Us:** + **Start Strong:** Extensive orientation program to ensure a smooth transition into our setting. + **Opportunity for Advancement:** Demonstrate your skills and dedication which could lead to potential full-time opportunities + **Foster Well-being:** We offer benefits which support the financial, work/life and emotional well-being of you and your family members. **Part time/Per Diem** positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees. + **Your Impact Matters:** Join a team of over 44,000 committed to providing exceptional patient care **Responsibilities** + Use independent judgment to provide clerical services to the patient care units, including correct transcription of orders, filing of all reports and arranging for transportation and follow-up/outside tests. + Answering the telephone, taking and delivering messages by phone or verbally. + Maintaining close communication with the Charge Nurse/House Supervisor. + Handling all necessary paperwork in a timely manner. + Ordering supplies, as needed, from Materials Management. + Verifying physician privileges prior to transcribing orders. + Appropriately transcribing and flagging orders from charts. + Arranging for transport of patients for tests that are not offered in the hospital. **Qualifications** Minimum Qualifications + High school diploma or equivalent preferred. + Experience with medical files and terminology. **Additional Data** _Equal Opportunity Employer/including Disabled/Veterans_ Apply for this job (*************************************************************************************************************************************** Share this job **Job ID** _349914_ **Experience (Years)** _1_ **Category** _Administrative - Administrative Services_ **Street Address** _1087 Dennison Avenue_

Cleveland Clinic Rehab HospitalJoint venture with Select MedicalPosition: Unit SecretaryLocation: Beachwood, OHSchedule: Per Diem/ PRNCompensation: $20/hour Our inpatient rehabilitation hospital is committed to providing exceptional and compassionate care to best address the medical, physical, emotional, and vocational challenges for individuals with brain injuries, spinal cord injuries, neurological disorders, orthopedic issues, amputation, and multiple traumas. Why Join Us: * Start Strong: Extensive orientation program to ensure a smooth transition into our setting. * Opportunity for Advancement: Demonstrate your skills and dedication which could lead to potential full-time opportunities * Foster Well-being: We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time/Per Diem positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees. * Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care Responsibilities Performs clerical functions for the nursing unit, including record keeping, maintenance of logs, and chart organization. Notifies the nursing staff and/or nurse manager in a timely manner of pertinent patient information, including physician orders, laboratory or test results, and communication from other departments. Qualifications Minimum Qualifications * Proficient computer skills required Preferred Experience * A minimum of 1 year of clerical experience in a medical setting * High School Graduate or equivalent preferred * Post offer employment testing (POETs) are completed as part of the onboarding process and are to be completed before an employee's first day of work.* Additional Data Equal Opportunity Employer, including Disabled/Veterans

Cleveland Clinic Rehab Hospital Joint venture with Select Medical Unit Secretary Schedule: PRN/Per Diem Compensation: $20 per hour Our inpatient rehabilitation hospital is committed to providing exceptional and compassionate care to best address the medical, physical, emotional, and vocational challenges for individuals with brain injuries, spinal cord injuries, neurological disorders, orthopedic issues, amputation, and multiple traumas. Why Join Us: Start Strong: Extensive orientation program to ensure a smooth transition into our setting. Opportunity for Advancement: Demonstrate your skills and dedication which could lead to potential full-time opportunities Foster Well-being: We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time/Per Diem positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees. Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care. Responsibilities Performs clerical functions for the nursing unit, including record keeping, maintenance of logs and chart organization. Notifies the nursing staff and/or nurse manager in a timely manner of pertinent patient information, including physician orders, laboratory or test results, and communication from other departments. Qualifications Minimum Qualifications Proficient computer skills required Preferred Experience A minimum of 1 year of clerical experience in a medical setting High School Graduate or equivalent preferred *Post offer employment testing (POETs) are completed as part of the onboarding process and are to be completed before an employee's first day of work.* Additional Data Equal Opportunity Employer, including Disabled/Veterans

Cleveland Clinic Rehab Hospital Joint venture with Select MedicalPosition: Unit SecretaryLocation: Avon, OHSchedule: PRN/Per DiemCompensation: $20 per hour Our inpatient rehabilitation hospital is committed to providing exceptional and compassionate care to best address the medical, physical, emotional, and vocational challenges for individuals with brain injuries, spinal cord injuries, neurological disorders, orthopedic issues, amputation, and multiple traumas. Why Join Us: * Start Strong: Extensive orientation program to ensure a smooth transition into our setting. * Opportunity for Advancement: Demonstrate your skills and dedication which could lead to potential full-time opportunities * Foster Well-being: We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time/Per Diem positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees. * Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care. Responsibilities Performs clerical functions for the nursing unit, including record keeping, maintenance of logs and chart organization. Notifies the nursing staff and/or nurse manager in a timely manner of pertinent patient information, including physician orders, laboratory or test results, and communication from other departments. Qualifications Minimum Qualifications * Proficient computer skills required Preferred Experience * A minimum of 1 year of clerical experience in a medical setting * High School Graduate or equivalent preferred * Post offer employment testing (POETs) are completed as part of the onboarding process and are to be completed before an employee's first day of work.* Additional Data Equal Opportunity Employer, including Disabled/Veterans

**Cleveland Clinic Rehab Hospital** **Joint venture with Select Medical** ** Unit Secretary **Schedule: PRN/Per Diem** **Compensation: $20 per hour** Our inpatient rehabilitation hospital is committed to providing exceptional and compassionate care tobest address the medical, physical, emotional, and vocational challenges for individuals with brain injuries,spinal cord injuries, neurological disorders, orthopedic issues, amputation, and multiple traumas. **Why Join Us:** + **Start Strong:** Extensive orientation program to ensure a smooth transition into our setting. + **Opportunity for Advancement:** Demonstrate your skills and dedication which could lead to potential full-time opportunities + **Foster Well-being:** We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time/Per Diem positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees. + **Your Impact Matters:** Join a team of over 44,000 committed to providing exceptional patient care. **Responsibilities** Performs clerical functions for the nursing unit, including record keeping, maintenance of logs and chart organization. Notifies the nursing staff and/or nurse manager in a timely manner of pertinent patient information, including physician orders, laboratory or test results, and communication from other departments. **Qualifications** **Minimum Qualifications** + Proficient computer skills required **Preferred Experience** + A minimum of 1 year of clerical experience in a medical setting + High School Graduate or equivalent preferred **_*Post offer employment testing (POETs) are completed as part of the onboarding process and are to be completed before an employee's first day of work.*_** **Additional Data** **_Equal Opportunity Employer, including Disabled/Veterans_** Apply for this job (********************************************************************************************************************************** Share this job **Job ID** _347227_ **Experience (Years)** _1_ **Category** _Administrative - Administrative Services_ **Street Address** _33355 Health Campus Blvd_

Receptionist Schedule: PRN/Per Diem/As Needed Compensation: $15 per hour Our hospital is a critical illness recovery hospital committed to providing world-class inpatient post-ICU services to chronic, critically ill patients who require extended healing and recovery. We help patients during some of the most vulnerable, painful moments of their lives - and every team member plays a central role in providing compassionate, excellent care every step of the way. Why Join Us: Start Strong: Extensive orientation program to ensure a smooth transition into our setting. Opportunity for Advancement: Demonstrate your skills and dedication which could lead to potential full-time opportunities Foster Well-being: We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time/Per Diem positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees. Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care Responsibilities Greeting families and visitors. Receiving incoming calls and assisting in all inquiries. Notifying administration of any requests for service. Addressing customers in a courteous, friendly manner. Assisting the customers with requests. Filing, drafting letters and sorting mail. Qualifications Minimum Qualifications: High school diploma or equivalent required. Additional Data Equal Opportunity Employer/including Disabled/Veterans

Receptionist Schedule: PRN/Per Diem/As NeededCompensation: $15 per hour Our hospital is a critical illness recovery hospital committed to providing world-class inpatient post-ICU services to chronic, critically ill patients who require extended healing and recovery. We help patients during some of the most vulnerable, painful moments of their lives - and every team member plays a central role in providing compassionate, excellent care every step of the way. Why Join Us: * Start Strong: Extensive orientation program to ensure a smooth transition into our setting. * Opportunity for Advancement: Demonstrate your skills and dedication which could lead to potential full-time opportunities * Foster Well-being: We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time/Per Diem positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees. * Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care Responsibilities * Greeting families and visitors. * Receiving incoming calls and assisting in all inquiries. * Notifying administration of any requests for service. * Addressing customers in a courteous, friendly manner. * Assisting the customers with requests. * Filing, drafting letters and sorting mail. Qualifications Minimum Qualifications: * High school diploma or equivalent required. Additional Data Equal Opportunity Employer/including Disabled/Veterans

Receptionist** **Schedule: PRN/Per Diem/As Needed** **Compensation: $15 per hour** Our hospital is a critical illness recovery hospital committed to providing world-class inpatient post-ICU services to chronic, critically ill patients who require extended healing and recovery. We help patients during some of the most vulnerable, painful moments of their lives - and every team member plays a central role in providing compassionate, excellent care every step of the way. **Why Join Us:** + **Start Strong:** Extensive orientation program to ensure a smooth transition into our setting. + **Opportunity for Advancement:** Demonstrate your skills and dedication which could lead to potential full-time opportunities + **Foster Well-being:** We offer benefits which support the financial, work/life and emotional well-being of you and your family members. **Part time/Per Diem** positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees. + **Your Impact Matters:** Join a team of over 44,000 committed to providing exceptional patient care **Responsibilities** + Greeting families and visitors. + Receiving incoming calls and assisting in all inquiries. + Notifying administration of any requests for service. + Addressing customers in a courteous, friendly manner. + Assisting the customers with requests. + Filing, drafting letters and sorting mail. **Qualifications** Minimum Qualifications: + High school diploma or equivalent required. **Additional Data** _Equal Opportunity Employer/including Disabled/Veterans_ Apply for this job (****************************************************************************************************************************** Share this job **Job ID** _346768_ **Experience (Years)** _0_ **Category** _Administrative - Administrative Services_ **Street Address** _6990 Engle Road_

SCHEDULE: 3 days/week, 8a - 5pm Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards

SCHEDULE: 3 days/week, 8a - 5pm Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards Additional Data This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans

Patient Service Specialist Type of Employment: Full-time Schedule: Monday - Friday (8:30am -4pm and 2 evenings till 7pm per week) Compensation: $15.50 - $17.00/hour (pending experinece) When patients enter our outpatient physical therapy center in Hudson, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Why Join Us: (benefits for full-time at 32+ hours/week) Start Strong: Our mentorship and orientation programs ensure a successful transition Recharge & Refresh: Generous PTO to maintain a healthy work-life balance Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications Minimum: High School Diploma or GED Preferred: 1 Year Front Desk experience Healthcare experience Additional Data Equal Opportunity Employer/including Disabled/Veterans

** Patient Service Specialist **Type of Employment:** Full-time **Schedule:** Monday - Friday (8:30am -4pm and 2 evenings till 7pm per week) **Compensation:** $15.50 - $17.00/hour (pending experinece) When patients enter our outpatient physical therapy center in Hudson **,** we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. **Why Join Us:** **(benefits for full-time at 32+ hours/week)** + **Start Strong** : Our mentorship and orientation programs ensure a successful transition + **Recharge & Refresh:** Generous PTO to maintain a healthy work-life balance + **Your Health Matters:** Comprehensive medical/RX, health, vision, and dental plan offerings + **Invest in Your Future:** Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! **Responsibilities** + Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out + Schedule patient appointments in person and via phone + Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team + Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications **Qualifications** **Minimum:** + High School Diploma or GED **Preferred:** + 1 Year Front Desk experience + Healthcare experience **Additional Data** _Equal Opportunity Employer/including Disabled/Veterans_ Apply for this job (************************************************************************************************************************************************************* Share this job **Job ID** _350005_ **Experience (Years)** _0_ **Category** _Administrative - Administrative Services_ **Street Address** _5844 Darrow Road_ **Min** _USD $15.50/Hr._ **Max** _USD $17.00/Hr._

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Poisition will float between Norwood and Sharonville centers. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans