UM Administration Coordinator
Charleston, WV jobs
**Become a part of our caring community and help us put health first** The UM Administration Coordinator provides clerical support for the department. We are the beginning, middle and end of processes for utilization management. This role partners with leadership, Medical Directors, Nurses and with other team members.
**Achieve your best at Humana. Join Us!** The UM Administration Coordinator provides non-clinical support for the policies and procedures ensuring best and most appropriate treatment, care or services for members.
The Home Solutions UM Team is hiring for a UM Administration Coordinator 2 that will provide non-clinical support for the policies and procedures ensuring best and most appropriate treatment, care or services for members utilizing Home Health and Skilled Nursing Facility services. This team sits in the Home Solutions organization and contributes to the Value-Based segment partnering with CenterWell and Onehome.
+ Manages NLP's for chart reviews for the nursing team
+ Builds and pends authorizations for review
+ Responsible for inbound and outbound calls to engage providers and members to verify clinical information/discharge date and admission status throughout the day
+ Documents calls and attaches clinical information received
+ Requests clinical information from providers/facilities
+ Creates and sends out written correspondence
+ Creates and distributes determination letters
+ Collaborates with multiple roles/departments/providers/team members
**** REMINDER: ATTACH A COPY OF YOUR RESUME****
In addition to being a great place to work, Humana also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:
+ Medical Benefits
+ Dental Benefits
+ Vision Benefits
+ Health Savings Accounts
+ Flex Spending Accounts
+ Life Insurance
+ 401(k)
+ PTO including 8 paid holidays, one personal holiday, one day of volunteer time off, 23 days of annual PTO, parental leave, caregiving leave, and weekly well-being time
+ And more
**Use your skills to make an impact**
**Required Qualifications**
+ 1+ years' experience working in an administrative support capacity
+ Prior professional experience of Microsoft Word, Outlook and Excel with the ability to type and enter data accurately
+ Ability to quickly learn new systems (proficient to advanced)
**Preferred Qualifications**
+ Experience with Utilization Review and/or Prior Authorization, preferably within a managed care organization
+ Proficient utilizing electronic medical record and documentation programs
+ Proficient and/or experience with medical terminology and/or ICD-10 codes
+ Prior member service or customer service telephone experience desired
+ Experience with SNF and/or Home Health
+ Prior experience with CGX, SRO and HCHB
+ Prior experience in a metric driven environment
+ Prior experience in the healthcare industry
**Additional Information**
+ **Remote position with possibility of flexible working hours Monday to Friday between 8am and 8pm EST (8 paid hours per business day)**
+ **Overtime available based upon business needs**
+ **Weekend and/or holiday work possible for this role**
Work at Home/Remote Requirements
**Work-At-Home Requirements**
+ To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.
+ Wireless, Wired Cable or DSL connection is suggested.
+ Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership. (See Wireless, Wired Cable or DSL Connection in Exceptions, Section 7.0 in this policy.)
+ Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota. Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
**Our Hiring Process**
As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called HireVue. HireVue Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.
If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.
\#LI-LM1
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$40,000 - $52,300 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 12-05-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Provider Engagement Executive
Charleston, WV jobs
**Become a part of our caring community and help us put health first** The Provider Engagement Executive develops and grows positive, long-term relationships with physicians, providers and healthcare systems in order to support and improve financial and quality performance within the contracted working relationship with the health plan. The Provider Engagement Executive works on problems of diverse scope and complexity ranging from moderate to substantial.
The Provider Engagement Executive represents the scope of health plan/provider relationship across such areas as financial performance, incentive programs, quality and clinical management, population health, data sharing, connectivity, documentation and coding, HEDIS and STARs performance, operational improvements and other areas as they relate to provider performance, member experience, market growth, provider experience and operational excellence. The Provider Engagement Executive will work with value based Primary Care Physicians and has the potential to work with value-based Specialty programs and providers. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determining the best course of action.
**Use your skills to make an impact**
**Required Qualifications**
+ Minimum of Associate's Degree
+ 4 or more years of Health care or managed care with Provider Contracting, Network Management or Provider Relations experience
+ Experience working with HEDIS and/or Stars measures and programs
+ 1 or more years of demonstrated project management experience
+ Experience partnering with senior leadership on strategic initiatives
+ Proven planning, preparation and presenting skills
+ Demonstrated ability to manage multiple projects and meet deadlines
+ Comprehensive knowledge of all Microsoft Office applications
+ Must live within the region (OH, KY, IN, MI, WV)
+ Ability to travel as needed
**Preferred Qualifications**
+ Bachelor's Degree
+ Established knowledge of reimbursement and bonus methodologies
+ Proficiency in analyzing and interpreting financial trends for health care costs, administrative expenses and quality/bonus performance
+ Comprehensive knowledge of Medicare policies, processes and procedures
**Additional Information**
This role is "remote/work at home", however, you must live within the region (OH, KY, IN, MI, WV) to be considered for this opportunity.
**Work at Home Information**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
+ Satellite, cellular and microwave connection can be used only if approved by leadership.
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$86,300 - $118,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Privacy & Ethics Lead
Charleston, WV jobs
**Become a part of our caring community and help us put health first** The Privacy & Ethics Lead monitors compliance in accordance with government regulations relating to the Health Insurance Portability and Accountability Act (HIPAA). This critical role is responsible for ensuring organizational compliance with evolving privacy regulations-particularly the Telephone Consumer Protection Act (TCPA)-and other emerging standards in data protection and automated technologies. As a trusted advisor across the enterprise, the Privacy Lead will ensure privacy principles are embedded within Humana's systems, processes, and organizational culture, with a focus on monitoring, implementing, and operationalizing privacy compliance throughout our enterprise. The Privacy & Ethics Lead works on problems of diverse scope and complexity ranging from moderate to substantial.
The Privacy & Ethics Lead will research and coordinate the implementation of specialized and technical privacy information, including HIPAA's transaction, privacy, and security standards. The Lead may also serve as a resource for HIPAA-related issues for affiliates. Serving as a connector between compliance, business operations, IT, and member-facing functions, the Privacy Lead ensures compliance with evolving regulations such as TCPA, as well as requirements for cookie tracking, automated technologies, and digital communications. The role provides executive advice on functional strategies, exercises independent judgment on complex issues, and operates with minimal supervision.
Key responsibilities
+ **Monitor existing and upcoming privacy and data protection regulations, with emphasis on TCPA and automated communication technologies.**
+ **Assess regulatory impacts on business operations and develop implementation plans in partnership with affected business areas.**
+ **Advise cross-functional teams-including Legal, Marketing, IT, Product, and Operations-to ensure compliant process and technology design.**
+ **Implement and maintain enterprise privacy policies, procedures, and governance frameworks.**
+ **Partner with business areas to assess risks, design controls, and validate implementation effectiveness.**
+ **Oversee privacy compliance for cookie management, tracking technologies, and automated communication tools across member and provider platforms.**
+ **Develop and implement advanced compliance and performance reporting dashboards using Power BI and other analytics tools.**
+ **Define and monitor key privacy metrics and risk indicators to support executive visibility and informed decision-making.**
+ **Create automated and auditable reports**
+ **Develop and deliver enterprise-wide privacy training programs, fostering a culture of privacy awareness and accountability.**
+ **Support ongoing knowledge transfer to sustain privacy compliance processes across business functions.**
+ **Serve as a subject matter expert on TCPA and automation technologies.**
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree
+ Seven or more years of experience in privacy, compliance, or data governance
+ Proven history of collaborative work across the enterprise
+ Strong verbal and written communication skills
+ Comfort interacting with senior leaders
+ In-depth knowledge of privacy laws and regulations, including TCPA, CCPA/CPRA, and cookie/automated technology frameworks
+ Experience with Power BI or similar analytics and compliance reporting tools
+ Innovative and analytical thinking skills
+ Strong collaboration skills and ability to engage cross-functional stakeholders
+ Excellent communication, documentation, and presentation abilities
+ Demonstrated working experience with Microsoft Office products
+ Manages workload efficiently and independently, setting priorities and meeting deadlines with minimal oversight
**Preferred Qualifications**
+ Graduate or advanced degree
+ Privacy certification (e.g., Certified Information Privacy Professional (CIPP/US), Certified Information Privacy Manager (CIPM), or Certified in Healthcare Compliance (CHC))
+ Familiarity with digital engagement technologies, including CRM, text messaging, cookies, and web tracking tools
**Additional Information**
Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
WAH Internet Statement
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$115,200 - $158,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 12-07-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Senior Learning Design Professional
Charleston, WV jobs
**Become a part of our caring community and help us put health first** The Senior Learning Design Professional partners with IT leaders and associates to identify and address performance and knowledge gaps through strategic learning solutions. This role designs, delivers, and scales impactful learning experiences for IT Leadership Development and AI Learning. This role will build leadership capabilities across the IT organization and foster AI fluency among associates. Leveraging performance consulting, adult learning theory, and instructional design best practices, the Senior Learning Design Professional develops content collaborates with subject matter experts (SMEs) and stakeholders at all levels of the organization, through executives to drive continuous improvement and measurable outcomes. The Senior Learning Design Professional begins to influence departmental strategy, makes decisions on moderately complex to complex issues, and perform work without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
Designs and develop engaging, learner-centered experiences that drive performance and skill development. Collaborate with subject matter experts to analyze learning needs, write effective learning objectives, and create instructional materials including storyboards, scripts, performance support tools, mobile learning, and manuals. Writes effective learning objectives and coordinates performance assessments to measure training effectiveness. Ensure course materials are current and relevant to training needs. Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement. Provides instruction and guidance to Facilitators. Knows how to select and use appropriate learning technologies to support development and delivery (Articulate, Vyond, Cornerstone on Demand, etc.) and collaborative tools to facilitate learning. Plans, organizes, develops and delivers training curriculum, materials, job performance aids and programs to meet specific training needs. Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. Additionally, plays a key role in delivering engaging, learner-centered experiences that support skill development, knowledge acquisition, and performance improvement. This role may involve facilitating live and virtual sessions.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree in Instructional Design, Learning Technology, Adult Education or similar field
+ Demonstrated experience designing and delivering learning solutions to support development of skills in leadership or AI.
+ 5+ years of experience designing and delivering learning solutions, including e-learning modules and facilitated learning events
+ 3+ years of facilitating engaging in-person and virtual learning experiences using diverse instructional techniques
+ Proven ability to communicate learning approaches, outcomes, and insights clearly and persuasively to stakeholders at all levels, including senior leadership and executive audiences
+ Demonstrated ability to plan, execute, and manage learning projects effectively, including timelines, stakeholder communication, and risk mitigation
+ Track record of successful training design, development and implementation experience using various methods (e.g., paper-based, facilitated, webcasts, e-learning) · Proficient in creating and editing multimedia learning assets using industry-standard tools, including Adobe Creative Suite (After Effects, Animate, Audition , Express, Illustrator, Photoshop) and eLearning development platforms such as Articulate 360 and Adobe Captivate.
+ Experience managing courses in Cornerstone on Demand or a similar LMS
+ Highly organized with demonstrated ability to manage multiple projects, prioritize tasks effectively, and meet deadlines in a dynamic environment
+ Strong knowledge of eLearning standards and Adult Learning Theory
+ Demonstrated experience of adult learning theory, instructional design models (e.g., ADDIE, SAM), and performance improvement approaches
+ Detail-oriented with strong analytical skills to ensure accuracy, consistency, and effectiveness of all activities
**Preferred Qualifications**
+ Master's degree in Instructional Design, Education, Learning Technologies, or a related field
+ Certification in instructional design tools or methodologies (e.g., ATD, CPTD, Kirkpatrick)
+ Experience in IT, health care, or insurance environments
**Additional Informaton**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$71,100 - $97,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 12-14-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Associate Actuary, Analytics/Forecasting
Charleston, WV jobs
**Become a part of our caring community and help us put health first** The Associate Actuary, Analytics/Forecasting analyzes and forecasts financial, economic, and other data to provide accurate and timely information for strategic and operational decisions. Establishes metrics, provides data analyses, and works directly to support business intelligence. Evaluates industry, economic, financial, and market trends to forecast the organization's short, medium and long-term financial and competitive position. The Associate Actuary, Analytics/Forecasting work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
+ Join a newly established and rapidly growing team within Humana, where much of the work is built from the ground up to support our evolving goals.
+ Contribute to an area dedicated to delivering high-quality care to members in their home environments.
+ Engage in diverse responsibilities, including pricing contracts, forecasting savings, and handling various ad-hoc analytical projects.
The **Associate Actuary, Analytics/Forecasting** ensures data integrity by developing and executing necessary processes and controls around the flow of data. Collaborates with stakeholders to understand business needs/issues, troubleshoots problems, conducts root cause analysis, and develops cost effective resolutions for data anomalies. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
The position is in the Home organization at Humana. The role will be particularly focused on value-based care strategies and initiatives for the home health business at Humana. Some responsibilities involve but not limited to:
+ Standard reporting of VBC programs to track provider experience (tracking financial, operational, and quality metrics)
+ Financial modeling for financial impacts of various home health initiatives
+ Advanced analytics, trend detection, and deep-dive research to develop new metrics for our department
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's Degree
+ Associate of Society of Actuaries (ASA) designation
+ Meets eligibility requirements for Humana's Actuarial Professional Development Program (APDP)
+ Member of the American Academy of Actuaries
+ Strong communication skills
+ Successful completion of at least 3 actuarial exams
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
**Preferred Qualifications**
+ Experience working in coding languages such as SAS and SQL
+ Prior Medicare Advantage or health insurance background
+ Additional skills developing reports and dashboards in Power BI
+ Ability to work in a fast-paced environment
**Additional Information**
+ This role is remote (work at home)
+ This role provides a unique opportunity to get hands on Medicare Advantage experience in a rapidly growing area outside of bid season
+ The role will primarily focus on leading the analysis and pricing of Value Based Care Contracts related to Home Health
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$106,900 - $147,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 12-07-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Principal Service Designer
Charleston, WV jobs
**Become a part of our caring community and help us put health first** As a Principal Service Designer, you will lead complex, cross-functional design initiatives that span the entire service ecosystem. You'll work across insurance, digital, operations, clinical, and support teams to orchestrate experiences that are not only desirable for members-but also feasible and sustainable for the business.
You'll serve as a strategic partner and craft leader, helping teams zoom out to see the system, align on where to intervene, and design services that deliver clarity, reliability, and care.
**Key Responsibilities**
+ **Service Strategy & Vision:** Define and drive service design strategy across enterprise initiatives, connecting member needs to operational capabilities.
+ **Systems Thinking:** Create service blueprints, journey maps, and ecosystem models that bridge frontstage and backstage experiences, end-to-end.
+ **Cross-Functional Leadership:** Facilitate alignment across teams and business partners to deliver coherent, multi-touchpoint services.
+ **Practice Development:** Mentor designers, evolve service design methods, and contribute to the growth of Humana's design culture.
+ **Measurement & Impact:** Define success metrics and lead post-launch evaluations to ensure services deliver measurable value.
+ **Operational Integration:** Collaborate with process and operational teams to ensure services are deliverable, scalable, and grounded in real-world constraints.
+ **Storytelling & Influence:** Use compelling narratives and visual frameworks to build empathy, drive decisions, and influence senior stakeholders.
**Use your skills to make an impact**
**Required Qualifications**
+ 12+ years of experience in service design or systems-oriented experience design
+ Deep fluency in service design methods: blueprinting, journey mapping, prototyping, facilitation, and storytelling
+ Experience designing services that span digital tools and offline delivery (e.g., human interactions, physical spaces)
+ Proven ability to lead through ambiguity and drive clarity in complex systems
+ Strong collaboration and stakeholder engagement skills across business functions
+ Experience with Agile product teams and cross-functional delivery
+ Bachelor's or advanced degree in Design, HCD, or a related field
+ Portfolio demonstrating strategic service design leadership and measurable impact
**Work-At-Home Information**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
+ Satellite, cellular and microwave connection can be used only if approved by leadership.
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$150,000 - $206,300 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 12-04-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Code Edit Disputes Medical Coder
Charleston, WV jobs
**Become a part of our caring community and help us put health first** Code Edit Disputes team reviews and educates providers when there is a dispute on adjudicated claims that contain a code editing related denial or financial recovery. The Medical Coding Coordinator performs advanced administrative, operational, and customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.
**Where you Come In**
The Medical Coding Coordinator extracts clinical information from a variety of medical records and assigns appropriate procedural terminology and medical codes (e.g., ICD-10-CM, CPT) to patient records. Analyzes, enters and manipulates database. Responds to or clarifies internal requests for medical information. Decisions typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience and depth of knowledge of administrative processes and organizational knowledge.
**This is a remote position from anywhere in the US.**
**What Humana Offers**
We are fortunate to offer a remote opportunity for this job. Our Fortune 100 Company values associate engagement & your well-being. We also provide excellent professional development & continued education.
**Use your skills to make an impact**
**WORK STYLE:** Remote, work at home. While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**WORK HOURS:** Typical business hours are Monday-Friday, 8 hours/day, 5 days/week.
**Required Qualifications**
+ Coding Certification required: AAPC CPC (no Apprentice)
+ Minimum of 3 years' experience as a Certified Medical Coder
+ Demonstrate ability to problem-solve complex coding issues
+ Experience with Medicare and Medicaid coding guidelines
+ Strong data entry and attention to detail skills with the ability to manage multiple tasks in a fast-paced setting with competing priorities
+ Intermediate experience with Microsoft Word and Excel, Outlook, and Teams
**Preferred Qualifications**
+ Bachelor'sDegree
+ 5 or more years of experience as a Certified Medical Coder
+ CPMA certification
+ MS-DRG auditing or APR auditing experience
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
+ Experience in a production driven environment
**Additional Information**
**Work at Home Requirements**
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
- Satellite, cellular and microwave connection can be used only if approved by leadership
- Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
- Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
**Interview Format**
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Hire Vue (formerly Modern Hire) to enhance our hiring and decision-making ability. Hire Vue (formerly Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.
If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$48,300 - $65,900 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 12-18-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Associate Director, HEDIS Operations of Non-Standard Supplemental - Business Operations
Charleston, WV jobs
**Become a part of our caring community and help us put health first** The Associate Director, HEDIS Operations of Non-Standard Supplemental for business operations supports all aspects of configuration control, data management, and deficiency reporting. The Associate Director, Data Management requires a solid understanding of how organization capabilities interrelate across department(s).
The Associate Director of HEDIS Non-Standard Supplemental Operations supports all aspects of the non-standard supplemental (NSS) program; including: systems readiness, process improvements, resource deployment, technology implementation, and data management/reporting. The Associate Director of HEDIS Non-Standard Supplemental Operations requires a solid understanding of how organization capabilities interrelate across department(s) throughout the enterprise. This role creates a collaborative environment for their team and partners to determine, and oversee execution of, numerous strategies required to ensure success for our Medicare Stars and Medicaid LOBs. The ideal candidate for this role will thrive in a fast-paced and complex working environment, demonstrates a high level of business and operational acumen, have experience in executing high-priority projects with full accountability, monitor and respond to performance, and cultivate and mature partnerships within the enterprise.
+ Become an expert in HEDIS & Stars specifications, processes, and schedules
+ Interpretation of the NCQA technical specifications and regulatory audit requirements to partner on data/process updates; and to provide insights, impacts and guidance to the enterprise
+ Execution and oversight of seasonal program deliverables; including monitoring both current and upcoming weekly deliverables, ensuring satisfaction of program milestones, and providing transparency into potential risks
+ Governance of stakeholder deliverables, standards, timelines, milestones, escalations, and issue resolution
+ Provide leadership and management for the NSS season to ensure optimal outcomes from clinical reviews
+ Development and maintenance of operational workflows, processes, use of technology and systems
+ Drive development of new and upcoming systems to complement the operational process and increase productivity
+ Support clinical quality improvement by championing continuous improvements to operational processes and systems/tools development
+ Partner to drive and oversee comprehensive program to support quality improvements and holistic data capture
+ Manage multiple data sets from varying systems to inform resource needs, data value, and report metrics
+ Interpretation and presentation of data to identify trends and opportunities for improved member health and measure compliance
+ Internal and external partnerships to coordinate, guide, direct and oversee day-to-day HEDIS activities, including: contingency planning and mitigation, communications, metrics, reporting and prioritization
+ Identify opportunities across HEDIS processes to ensure compliance and audit requirements are satisfied, while also simultaneously maximizing gap closure
+ Assist with vendor staffing, strategy, and feedback assessment
**Use your skills to make an impact**
**Role Essentials**
+ Bachelor's Degree or equivalent work experience
+ 6+ years of relevant experience in operations and/or project management
+ 2 or more years of management/people leader experience
+ Demonstrated ability to articulate ideas effectively in both written and oral forms
+ Be agile and adaptable to shifting priorities
+ Proficient in balancing numerous projects and resource pools simultaneously
+ Able to learn and leverage multiple systems and data sets
+ Self-starter who assumes accountability for their team's success and strives to maximize results for the enterprise
**Role Desirables**
+ Master's Degree in Business Administration or a related field
**Additional Information**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for you.
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$117,600 - $161,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 12-25-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Easy ApplySenior Payment Integrity Professional
Charleston, WV jobs
**Become a part of our caring community and help us put health first** The Senior Payment Integrity Professional uses technology and data mining, detects anomalies in data to identify and collect overpayment of claims. Contributes to the investigations of fraud waste and our financial recovery. The Senior Payment Integrity Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Senior Payment Integrity Professional contributes to overall cost reduction, by increasing the accuracy of provider contract payments in our payer systems, and by ensuring correct claims payment. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree in Business, Finance, Healthcare Administration, Data Analytics, or a related field, or equivalent work experience.
+ Demonstrated experience in claims analysis, payment integrity, or healthcare data analytics, preferably within a managed care or payer environment.
+ Advanced proficiency in data mining tools (ie Power BI) and techniques for detecting overpayments.
+ Strong analytical and critical thinking skills; ability to evaluate complex data and variable factors to draw in-depth conclusions.
+ Ability to work independently with minimal direction, exercising sound judgment and considerable latitude in determining approaches to assignments.
+ Proven ability to manage and make decisions on moderately complex to complex technical issues and projects.
+ Effective communication and interpersonal skills, including the ability to influence departmental strategy and collaborate with cross-functional teams.
**Preferred Qualifications**
+ Master's degree in a related field.
+ Experience leading people, projects, and/or processes
+ Experience using the following systems: CAS, CISpro and CIS
+ Experience with provider contract payment analysis and knowledge of payer systems.
+ Knowledge of relevant regulatory requirements and industry best practices in claims payment integrity.
+ Familiarity with audit processes and recovery operations in a payer environment.
+ Experience in a fast paced, metric driven operational setting
**Additional Information**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$71,100 - $97,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 12-11-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Principal Medical Science Liaison
Charleston, WV jobs
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
Medical Affairs Group
Job Sub Function:
Medical Science Liaison
Job Category:
Scientific/Technology
All Job Posting Locations:
Ashland, Kentucky, United States, Ashland, Kentucky, United States, Atlanta, Georgia, United States, Baltimore, Maryland, United States, Birmingham, Alabama, United States, Boise, Idaho, United States, Charleston, South Carolina, United States, Charleston, West Virginia, United States, Charlotte, North Carolina, United States, Chicago, Illinois, United States, Cincinnati, Ohio, United States of America, Columbus, Ohio, United States, Dallas, Texas, United States, Denver, Colorado, United States, Des Moines, Iowa, United States, Detroit, Michigan, United States, Garden City, New York, United States, Hartford, Connecticut, United States, Indianapolis, Indiana, United States, Irvine, California, United States of America, Jackson, Mississippi, United States, Jacksonville, Florida, United States of America, Kansas City, Kansas, United States, Las Vegas, Nevada, United States, Lexington, Kentucky, United States {+ 15 more}
Job Description:
We are searching for the best talent to join our MedTech team as a Principal Scientist, Medical Science Liaison, Neurovascular . This role is Fully Remote in the United States.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************/
Purpose:
We are looking for a highly motivated Principal Scientist, Medical Science Liaison (MSL) in Johnson & Johnson MedTech - Neurovascular. In this role, you will be driving important initiatives in KOL engagement, advisory boards, research, publications, medical education, and field intelligence between our Neurovascular Scientific Affairs team and the academic/non-academic neurovascular community. This is a vital role that requires a blend of strategic understanding and expertise in Medical Affairs/Clinical Affairs to foster advancements in neurovascular technology and support the medical community. Primary responsibilities include developing and cultivating strong relationships with key opinion leaders (KOLs) and healthcare professionals, identifying unmet needs/scientific gaps in medical research and clinical practice paradigms, and cross functional collaboration with internal partners to deliver field and medical insights. You will participate in and/or drive special projects including: voice of customer events, physician initiated clinical studies and off-label conversations, internal and external education, and publication planning and execution. Your primary objective will be to bridge the gap between J&J MedTech Neurovascular and our neurovascular customers by maintaining detailed knowledge of our product platforms, understanding business and strategy objectives and goals, and staying updated on current literature and data in the neurovascular space.
Major Duties & Responsibilities
* Support the development and implementation of strategic engagement plans to establish and maintain relationships with KOLs, interventionalists, operating room staff, and relevant medical societies in the neuro-interventional field.
* Act as a scientific authority in neuro-intervention, providing medical, scientific, and practical / hands-on education to internal and external collaborators.
* Collaborate with cross-functional teams, including Product Development, Clinical Affairs, Marketing, Scientific Affairs, and Research & Development, to provide scientific input and insights.
* Communicate & streamline complex scientific information effectively to healthcare professionals, ensuring a clear understanding of the benefits and clinical utility of our neuro-interventional technology e.g., provide clinical support during voice of customers sessions.
* Stay up to date with the latest scientific research, medical publications, and emerging trends in neuro-intervention to provide up-to-date insights and guidance to internal and external partners.
* Own the preparation of materials needed to deliver presentations on the science supporting the portfolio and participate in scientific symposia, conferences, and educational programs to improve awareness and understanding of the platforms.
* Support clinical studies and research initiatives by providing scientific and technical expertise and maintaining open lines of communication to the external KOLs and authors.
* Provide training and education to internal teams, including Sales and Marketing, to ensure a deep understanding of scientific message.
* Participate in internal trainings from Professional Education, and Scientific Affairs University teams to ensure a deep and detailed understanding of our neuro-interventional technology.
* Organize, analyze, and review/report on customer, scientific, and market information on pre-launch and marketed products.
* Develop educational materials and support programs for personnel.
* Discuss Investigator Initiated and Collaborative study concepts with clinicians.
Requirements
* Advanced degree or equivalent required (MD, PhD)
* Minimum 3 years of experience working in the biotech industry, focusing on neuro-intervention preferred.
* Minimum of 2 or more years of experience in a Medical Affairs/Medical Science liaison/Clinical Practice preferred.
* Extensive knowledge of neuro-interventional technology and techniques preferred.
* Strong understanding of clinical research methodologies, regulatory guidelines, and medical terminology.
* Proven track record to establish and maintain relationships with KOLs, interventionalists, and other healthcare professionals.
* Ability to analyze and interpret scientific data quickly and accurately.
* Excellent interpersonal, communication and presentation skills, with the ability to effectively communicate complex scientific concepts to both scientific and non-scientific audience.
* Highly self-motivated, independent, and adaptable to changing priorities and environments.
* Given focus of role for US market, candidate must have work authorization in USA
* Excellent computer skills, especially with the use of Microsoft Office
* Travel Requirement: 75%
#LI-AM2
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource.
The anticipated base pay range for this position is :
$115,000-$197,000 ; California Bay Area: $139,000-$220,000
Additional Description for Pay Transparency:
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Employees are eligible for the following time off benefits: Vacation - up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. ******************************************** The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.
Auto-ApplySenior Insurance Product Compliance Professional-Remote
Charleston, WV jobs
**Become a part of our caring community and help us put health first** The Senior Insurance Product Compliance Professional performs consultation and research for policy and certificate language development. Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Senior Insurance Product Compliance Professional negotiates with state and federal regulatory agencies to obtain approval of insurance policy and certificate forms; supports implementation and maintenance of compliant insurance product policies and certificates; and begins to influence departmental strategy through subject matter expertise. An associate in this role is expected to make independent decisions on moderately complex to complex technical issues regarding project components; operate with minimal direction, and exercise latitude in determining objectives and approaches to assignments.
**Use your skills to make an impact**
**Responsibilities**
+ Monitor and analyze state/federal regulatory requirements to assess contract language impacts and provide consultative guidance to other associates within the team. Coordinate legislative updates between Group and Individual products where applicable.
+ Collaborate with various teams regarding state/federal requirements that impact existing products, new products, and product refreshes.
+ Create awareness of current regulatory issues and ensure compliance for new and existing policies, certificates, and other related forms.
+ Write generic and/or state-specific group contract language for Specialty policies/certificates to support product initiatives, administrative practices, and regulatory requirements, including applicable readability standards.
+ Facilitate discussions with operational and compliance partners to review and finalize drafted contract language or assist with negotiating regulatory approvals.
+ Research and develop written responses to or provide consultative support for regulatory objections, exams, and inquiries.
+ Maintain accurate and thorough documentation regarding the rationale for new or revised contract language.
+ Conduct quality reviews of generic and state-specific policy/certificate forms.
+ Serve as Subject Matter Expert (SME) for assigned Specialty lines of business and/or topics, triage and answer compliance related questions regarding policy and certificate language.
+ Assist Professional 2s with drafting state forms and understanding state and federal filing requirements.
+ Work with Professional 2s to ensure information on project tracking tools is accurate and current.
+ When needed, support product filings to include drafting, filing, and implementing production forms, including annual On-Exchange product filings/binders.
+ Recommend and support process improvements to maximize efficiency.
+ Draft or provide input to work instructions/process documentation.
+ In conjunction with the Lead(s), provide training and support to new and existing associates as needed.
+ Write and maintain ASO templates (Plan Management Agreement and Summary Plan Description) for assigned group Specialty product(s).
+ Prepare standard policy and certificate forms for use as templates for state and federal regulatory filings and subsequent implementation.
+ Research and provide responses to Request for Proposals (RFPs) and/or Pre-sale Quotes (PSQs).
+ Consult on application filings issues and coordinate filing of applications for group and/or individual Specialty products.
+ Conduct and/or assist with research requests.
+ All other duties as assigned.
**Required Qualifications**
+ Bachelor's Degree or equivalent experience in a healthcare/insurance compliance function
+ Minimum 5 years of healthcare / insurance industry experience
+ Knowledge of laws and regulations governing the healthcare / insurance industry experience, such as state Departments of Insurance and CMS
+ Ability to research and analyze state laws and regulations
+ Understanding of insurance products, including policy/certificate language
+ Proficient in Adobe Acrobat and Microsoft 365 (Office) applications, including Word, Excel, Teams, and SharePoint
+ Excellent oral and written communication skills. This includes ability to collaborate effectively with associates across all levels of the organization and reviewer-level state/federal regulators
+ Demonstrated attention to detail and accuracy
+ Proven analytical and problem solving ability
+ Self-Motivated and task oriented, with an ability to manage multiple priorities and work under pressure to meet deadlines
+ Must be passionate about contributing to an organization focused on ensuring compliance and continuously improving consumer experiences
**Preferred Qualifications**
+ Auditing or consulting experience
+ Project coordination or project management experience
+ Experience with filings in System for Electronic Rate and Form Filing (SERFF)
+ Experience with creating and delivering reports and presentations
**Additional information**
This role is posted remote - nationwide. Regardless of location, it is expected that this person will work East Coast hours.
SSN Alert Statement
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
WAH Internet Statement
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$71,100 - $97,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 12-07-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Easy ApplyLead Product & Strategy Manager - Provider Practice Management
Charleston, WV jobs
**Become a part of our caring community and help us put health first** We are looking for a dynamic Lead Product Manager to develop clinical solutions for our members and providers, with full accountability from strategy to execution. The Lead Product & Strategy Manager - Provider Practice Management role is a critical member of the multidisciplinary clinical initiatives team within Clinical Strategy and Analytics. This role is not a traditional software product manager role. Instead, it requires demonstrated expertise in healthcare delivery, provider performance improvement, operational redesign, and translating insights into actionable workflows for clinical practices.
The Lead Product & Strategy Manager will work across clinical initiatives focused on reducing 30-day Plan All-Cause Readmissions (PCR). They will partner closely with high-performing and low-performing provider groups to identify clinical best practices, understand operational gaps, and design and operationalize provider-facing improvements that lead to measurable performance lift. They must be highly collaborative, able to work cross-functionally across Humana and external provider partners, and able to drive execution (not just strategy) in a fast-moving environment.
**Key responsibilities of the position are as follows:**
Best Practice Identification
+ Engage with high-performing provider groups to understand clinical workflows, transitional care processes, and operational drivers that contribute to lower readmission rates.
+ Conduct targeted discovery with low-performing providers to identify barriers, workflow breakdowns, staffing constraints, or data usability issues that inhibit execution of best practices.
+ Translate field insights into a clear set of best practices and operational playbooks that provider organizations can adopt to meaningfully reduce readmissions.
Product & Insight Development
+ Partner with Clinical Analytics to understand key data patterns and root causes of readmissions and convert these signals into provider-friendly insights.
+ Lead the design and refinement of provider-facing data views (dashboards, insights, performance summaries) to ensure they are actionable, timely, and aligned to provider workflows.
+ Work with product leads and data teams to prioritize enhancements that make insights easier for providers to use - e.g., surfacing patients most likely to readmit, highlighting missed touchpoints, or flagging operational risk.
Execution With Providers & Internal Stakeholders
+ Serve as the primary operational liaison with targeted provider groups, ensuring best practices are activated and sustained.
+ Co-develop and support rollout of interventions such as transitional care workflows, follow-up protocols, huddle tools, or care-team guidance that directly reduce readmission risk.
+ Work with enterprise partners (e.g., care management, clinical programs, analytics, population health) to ensure alignment and remove operational barriers to provider adoption.
Strategy & Impact Measurement
+ Define the strategic roadmap for provider practice improvements related to PCR.
+ Set measurable targets, track provider engagement, and monitor performance lift over time.
+ Synthesize complex clinical, operational, and analytic information into clear recommendations for executive leadership.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree
+ 7 or more years of experience in population health strategy, health outcomes strategies and/or provider practice management OR 3 years of management consulting with additional 2-3 years of professional work experience
+ Strong understanding of transitional care management
+ Experience working directly with provider groups, clinical leaders, or care teams
+ Experience in advanced primary care or high-performance provider model organizations (e.g., ChenMed, Oak Street, Cityblock, Iora, CareMore)
+ Strong data literacy with demonstrated experience using analytics to drive operational insights
+ Excellent communication, relationship-building, and cross-functional collaboration skills
+ Ability to independently manage complex initiatives, work across departments, and drive execution without day-to-day oversight
**Preferred Qualifications**
+ Background as a clinician (RN, NP, PA, MD, PharmD, or similar)
+ Experience with population health workflows and drivers of 30-day readmissions
+ Experience in management consulting and clinical practice (ideal but not required)
+ Expertise in provider workflow optimization, care transitions, or readmission reduction programs
+ Familiarity with EHR workflows and system integrations
+ Demonstrated ability to translate analytics into operationally executable solutions
**Additional Information**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
+ Satellite, cellular and microwave connection can be used only if approved by leadership.
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$126,300 - $173,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 01-02-2026
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Easy ApplyLead Data Scientist - Safety Alignment
Charleston, WV jobs
**Become a part of our caring community and help us put health first** The Enterprise AI organization at Humana is a pioneering force, driving AI innovation across our Insurance and CenterWell business segments. By collaborating with world-leading experts, we are at the forefront of delivering cutting-edge AI technologies for improving care quality and experience of millions of consumers. We are actively seeking top talent to develop robust and reusable AI modules and pipelines, ensuring adherence to best practices in accountable AI for effective risk management and measurement. Join us in shaping the future of healthcare through AI excellence.
We are seeking a Lead Data Scientist to drive the safety, alignment, and ethical development of Agentic AI systems. You will lead initiatives to ensure our intelligent agents behave reliably, safely, and in accordance with human values across dynamic, multi-agent, and high-stakes environments. This is a cross-functional role bridging technical safety research, systems engineering, governance, and product implementation.
**Key responsibilities**
+ Design and implement safety architectures for Agentic AI systems, including guardrails, reward modeling, and self-monitoring capabilities
+ Lead and collaborate on alignment techniques such as inverse reinforcement learning, preference learning, interpretability tools, and human-in-the-loop evaluation
+ Develop continuous monitoring strategies for agent behavior in both simulated and real-world environments
+ Partner with product, legal, Responsible AI, governance, and deployment teams to ensure responsible scaling and deployment
+ Contribute to and publish novel research on alignment of LLM-based agents, multi-agent cooperation/conflict, or value learning
+ Proactively identify and mitigate failure modes, e.g., goal misgeneralization, deceptive behavior, unintended instrumental actions
+ Set safety milestones for autonomous capabilities as part of deployment readiness reviews
**Technical skills**
+ Proficiency in SQL, Python, and data analysis/data mining tools.
+ Experience with machine learning frameworks like PyTorch, JAX, ReAct, LangChain, LangGraph, or AutoGen
+ Experience with high performance, large-scale ML systems
+ Experience with deploying or auditing LLM-based agents or multi-agent AI systems
+ Experience with large-scale ETL
**Use your skills to make an impact**
**Required Qualifications**
+ Master's Degree and 4+ years of experience in research/ML engineering or an applied research scientist position preferably with a focus on developing production-ready AI solutions
+ 2+ years of experience leading development of AI/ML systems
+ Deep expertise in AI alignment, multi-agent systems, or reinforcement learning
+ Demonstrated ability to lead research-to-production initiatives or technical governance frameworks
+ Strong publication or contribution record in AI safety, interoperability, or algorithm ethics
**Preferred Qualifications**
+ Ph.D. in Computer Science, Data Science, Machine Learning, or a related field
+ Contributions to open-source AI safety tools or benchmarks
+ Understanding of value-sensitive design, constitutional AI, or multi-agent alignment
+ Experience in regulated domains such as healthcare, finance, or defense
**Additional Information**
**Location/Work Style:** Remote US
**Why Humana?**
At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:
+ Work-Life Balance
+ Generous PTO package
+ Health benefits effective day 1
+ Annual Incentive Plan
+ 401K - Excellent company match
+ Well-being program
+ Paid Volunteer Time Off
If you share our passion for helping people, we likely have the right place for you at Humana.
**Work at Home Guidance**
To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
+ Satellite, cellular and microwave connection can be used only if approved by leadership
+ Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
**SSN Alert Statement**
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$142,300 - $195,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 12-05-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Easy ApplyStaff Utilization Management Clinical Pharmacist
Charleston, WV jobs
**Become a part of our caring community and help us put health first** The Staff Utilization Management Pharmacist is a clinical expert responsible for conducting medical necessity and comprehensive medication reviews for prescriptions requiring prior authorization. This role involves evaluating complex clinical scenarios and applying evidence-based criteria to ensure appropriate medication use. The pharmacist addresses moderately complex to complex issues that require critical thinking and in-depth analysis of variable factors.
**_Earn a $5,000 hiring bonus!_** **Bonus is paid after 180 days of employment; you must be employed until that date to be eligible to receive the payment."**
**Location:** **Remote - United States**
**Schedule:**
+ 8-hour shifts, Monday through Friday, between 10:30 AM and 11:00 PM EST **OR**
+ 10-hour shifts, Tuesday through Friday, between 10:30 AM and 11:00 PM EST
+ Required to work **every 5th Saturday**
+ Required to work **1 company holiday per calendar year**
**Job Description:**
The Staff Utilization Management Pharmacist is a clinical professional responsible for conducting comprehensive reviews of medication care plans. This includes evaluating medical necessity, analyzing overall utilization, and identifying unusual usage patterns. The pharmacist may intervene and provide clinical guidance to patients and providers to support cost-effective medication use and promote high-quality patient outcomes.
**Use your skills to make an impact**
**Required Qualifications:**
+ **Bachelor's degree or Doctor of Pharmacy (Pharm.D.) from an accredited college of pharmacy**
+ Active pharmacist license in the state of residence
+ Eligibility to participate in federal prescription programs (e.g., Medicare/Medicaid)
+ Self-directed with the ability to work effectively both independently and in a team environment
+ Strong problem-solving skills and the ability to foster collaborative solutions
+ High attention to detail with a strong work ethic focused on accuracy and productivity
+ Excellent verbal and written communication skills
+ Proficiency with computer systems, including but not limited to:
+ Microsoft Office Suite (Word, Excel, Outlook)
+ Clinical decision support tools (e.g., Micromedex, Lexicomp)
+ Pharmacy benefit management (PBM) platforms
+ Electronic health records (EHRs)
+ Passion for contributing to an organization focused on continuously improving the consumer experience
**Preferred Qualifications:**
+ Experience in managed care pharmacy, particularly in utilization management review
**Additional Information:**
**Interview Format** : As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
**WAH Requirements:**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
**SSN Statement:**
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$94,900 - $130,500 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 12-08-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Easy ApplySenior Technology Implementation Professional
Charleston, WV jobs
**Become a part of our caring community and help us put health first** Do you thrive on improving processes, drive innovation, or wish you could influence what technology builds? As a Senior Technology Implementation Professional, you will work at the intersection between Finance and Technology teams to deliver new technology solutions to improve how financial systems and teams' work.
The Senior Technology Implementation Professional, Functional Business Analysis team provided thought leadership and partnership with stakeholders as new solutions are developed. This position will partner with Finance and Technology leaders to gather functional requirements to optimize outcomes and ensure solutions meet the business objectives. Leverage requirements to build strategic functional designs. Completes and/or coordinates implementation of design and requirements, testing, operational readiness, and transition to the appropriate production support team. Begins to influence department's strategy and become a trusted partner. Makes decisions on moderately complex to complex issues regarding approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's Degree in Business, Accounting or a related technical field
+ Experience in IT business analysis, including artifacts development
+ Experience problem solving and consultation within complex environments
+ Facilitating cross-functional teams' efforts
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
**Preferred Qualifications**
+ Master's Degree of Business Administration, Computer Science or a related field
**Additional Information**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$80,900 - $110,300 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 12-11-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Principal, Stars Enterprise Activation - Insurance Operations
Charleston, WV jobs
**Become a part of our caring community and help us put health first** The Stars Enterprise Activation Principal coordinates, implements, and manages oversight of the company's Medicare/Medicaid Stars Program for aligned areas. The Stars Improvement Principal provides strategic advice and guidance to functional team(s). Highly skilled with broad, advanced technical experience.
This role is responsible for supporting the Stars strategy within Insurance Operations, serving as a subject matter expert for Stars-related initiatives, and ensuring their effective activation and integration throughout the Insurance Operations organization. Insurance Operations encompasses critical functions including care coordination, quality measurement, billing, claims processing, and customer service, each essential to delivering a comprehensive and high-quality member experience.
In this role, you will identify and engage with each area under Insurance Operations that has Stars-related initiatives to understand the business strategy, scope, and goals, building a working knowledge to inform identification and validation of potential synergies, business-specific requirements, risks, and integration paths. This role will collaborate with key Stars and segment business partners to monitor existing work, gain alignment on cross-asset integration opportunities, identify and implement new initiatives, and measure the value of the work. In addition, this role will support the inventory of existing Stars initiatives and help to identify gaps and opportunities for greater collaboration across segments. This role requires a deep understanding of operations and how it connects with enterprise Stars governance and initiatives.
**Role Responsibilities:**
+ Oversight of related budget, vendor relationships, and program/ project management
+ Serve as the primary liaison for Stars initiatives within Insurance Operations, building deep operational knowledge of core functional areas (care coordination, quality, billing, claims, and customer service).
+ Collaborate with each Insurance Operations function to identify, understand, and align Stars-related business strategies, objectives, and operational requirements.
+ Evaluate business processes across Insurance Operations to identify synergies, integration opportunities, and operational risks related to Stars performance and compliance.
+ Coordinate with analytics and reporting teams to generate actionable insights, enabling data-driven prioritization of operational improvements that directly impact Stars measures.
+ Partner with segment and enterprise Stars leaders to advance cross-functional initiatives, ensuring alignment between operational execution and Stars strategy.
+ Maintain a comprehensive inventory of Stars initiatives within Insurance Operations, identifying gaps and facilitating collaboration to maximize impact across all operational areas.
+ Lead and support the design, implementation, and optimization of Stars-related programs and processes within Insurance Operations, including performance monitoring and continuous improvement.
+ Oversee test-and-learn pilots to validate solutions and measure operational effectiveness, using results to inform broader implementation.
+ Develop and deliver regular reports on Stars operational performance to executive leadership, providing clear visibility into progress, challenges, and opportunities.
+ Manage budgets, vendor relationships, and project plans to support the successful delivery of Stars-focused operational initiatives.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree
+ 8-9 + years of quality improvement, developing & advancing enterprise strategy, insurance operations experience, i.e.: claims, UM, CM, call center, enrollment, etc.
+ 5 years or more of CMS Stars program experience
+ Medicare Advantage experience
+ Previous leadership experience as a people leader, leading through influence, or leading complex projects with engagement from multiple areas of the company
+ Demonstrated track record of ability to tell the story, influence leaders and drive improvement activity in a matrixed organization
+ Strong executive presence
+ Ability to navigate business intelligence tools to review data insights & making data driven decisions
+ Comprehensive knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint
**Preferred Qualifications**
+ Master's Degree
**Additional Information**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
+ Satellite, cellular and microwave connection can be used only if approved by leadership
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$138,900 - $191,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 12-18-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Easy ApplyMedicaid Provider Hospital Reimbursement Methodologies Analyst
Charleston, WV jobs
**Become a part of our caring community and help us put health first** The Medicaid (PPS) Provider Hospital Reimbursement Analyst also known as a Senior Business Intelligence Engineer will be an integral part of the Pricer Business and System Support team responsible for administering complex Medicaid provider reimbursement methodologies. The associate will support existing Medicaid business and expansion into new states. The business needs of the team continue to evolve and grow, changing the composition of the team as it expands to accommodate the increased responsibilities.
The Senior Business Intelligence Engineer will be primarily responsible for implementation, maintenance and support of Medicaid provider reimbursement for hospitals and facilities. They will work closely with IT, the pricing software vendor, CIS BSS, Medicaid operations, claims operations, and other business teams involved in the administration of Medicaid business at Humana. The Senior Business Intelligence Engineer will develop and maintain expertise in Medicaid reimbursement methodologies rooted in complex grouping concepts (EAPG, APR-DRG, MS-DRG, etc). This role is within the Integrated Network Payment Solutions (INPS) department which falls under the Provider Process and Network Organization (PPNO).
The Senior Business Intelligence Engineer will be responsible for:
Researching state-specific Medicaid reimbursement methodologies for hospitals and facilities
Developing expertise in complex groupers (EAPG, APR-DRG, MS-DRG, etc) utilized in Medicaid reimbursement
Reviewing Medicaid RFPs and state contracts to identify provider reimbursement requirements
Supporting implementation of new Medicaid pricers including:
+ Reviewing pricing software vendor specifications.
+ Identifying system changes needed to accommodate state-specific logic.
+ Assisting with requirements development; and
+ Creating and executing comprehensive test plans
+ Ongoing Medicaid pricer maintenance, quality assurance, and compliance
+ Determining root causes driving issues and developing solutions
+ Working closely with IT and pricing software vendor to resolve issues
+ Developing Policies & Procedures
+ Identifying automation and improvement opportunities
+ Researching and resolving provider reimbursement inquiries
**Use your skills to make an impact**
**Required Qualifications**
+ 3+ years of experience researching state Medicaid hospital reimbursement methodologies that utilize MS-DRG, APR-DRG, APC or EAPG
+ 2+ years of experience with Optum Rate Manager
+ 2+ years of experience with Optum WebStrat or PSI applications
+ Experience reviewing facility claims
+ Prior professional experience utilizing Microsoft Excel (e.g. performing basic data analysis and utilizing pivot tables or various formulas or functions such as VLOOKUP)
**Preferred Qualifications**
+ Experience researching and resolving provider reimbursement inquiries
+ Experience researching MS-DRG, APR-DRG and/or EAPG grouper logic
+ Experience interacting with a State Medicaid or Federal government agency
+ Intermediate Microsoft Access skills
**Additional Information**
This role is "remote/work at home" and can be based anywhere in the United States
**Work at Home Information**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
+ Satellite, cellular and microwave connection can be used only if approved by leadership.
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
\#LI-Remote
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$89,000 - $121,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 12-15-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Telephonic Case Manager RN Medical Oncology
Charleston, WV jobs
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
We're making a solid connection between exceptional patient care and outstanding career opportunities. The result is a culture of performance that's driving the health care industry forward. As a Telephone Case Manager RN with UnitedHealth Group, you'll support a diverse member population with education, advocacy and connections to the resources they need to feel better and get well. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? Apply today!
The **Telephonic Case Manager RN Medical/Oncology** will identify, coordinate, and provide appropriate levels of care. The Telephonic Case Manager RN Medical/Oncology is responsible for clinical operations and medical management activities across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating). This includes case management, coordination of care, and medical management consulting.
**This is a full-time, Monday - Friday, 8am-5pm position in your time zone.**
You'll enjoy the flexibility to work remotely* as you take on some tough challenges.
**Primary Responsibilities:**
+ Make outbound calls and receive inbound calls to assess members current health status
+ Identify gaps or barriers in treatment plans
+ Provide patient education to assist with self-management
+ Make referrals to outside sources
+ Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
+ Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels
This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. Solid computer and software navigation skills are critical. You should also be solidly patient-focused and adaptable to changes.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Current, unrestricted RN license in state of residence
+ Active Compact RN License or ability to obtain upon hire
+ 3+ years of experience in a hospital, acute care or direct care setting
+ Proven ability to type and have the ability to navigate a Windows based environment
+ Have access to high-speed internet (DSL or Cable)
+ Dedicated work area established that is separated from other living areas and provides information privacy
**Preferred Qualifications**
+ BSN
+ Certified Case Manager (CCM)
+ 1+ years of experience within Medical/Oncology
+ Case management experience
+ Experience or exposure to discharge planning
+ Experience in a telephonic role
+ Background in managed care
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
Sr. Cloud Architect - NoSQL Database Engineer
Charleston, WV jobs
**Become a part of our caring community and help us put health first** The NoSQL Database Engineer will design, implement, and support MongoDB, Neo4j, and vector database solutions within Humana's enterprise architecture. The role requires hands-on experience with cloud platforms (Azure and/or GCP) and strong development skills using Python. The engineer will ensure secure, scalable, and high-performing database environments, collaborating with cross-functional teams to advance business goals and support modern technology initiatives.
**Job Description Summary:**
Humana is seeking a seasoned NoSQL Database Engineer to join the Data Platform Engineering team. The successful candidate will design, implement, and support MongoDB Atlas and MongoDB Enterprise, Neo4j, and Vector enabled database solutions within Humana's enterprise architecture. This role requires at least 10 years of experience, hands-on expertise with cloud platforms (Azure and/or GCP), strong Python development skills, and significant experience with Kubernetes for container orchestration. The engineer will ensure secure, scalable, and high-performing database environments, collaborating with cross-functional teams to advance business objectives and support modern technology initiatives.
**What you'll do:**
Design, implement, and optimize NoSQL database solutions using MongoDB Atlas, MongoDB Enterprise, Neo4j and AI features.
Develop and maintain infrastructure automation using Terraform, integrating with Azure and/or GCP.
Deploy, manage, and scale database workloads using Kubernetes to ensure reliability and operational efficiency.
Ensure robust database security, backup, recovery, and regulatory compliance in alignment with Humana's standards.
Monitor database performance, troubleshoot issues, and provide L3 support for production environments.
Collaborate with stakeholders and cross-functional teams to integrate database solutions within the enterprise architecture.
Develop Python-based automation and data workflows.
Document processes and solutions in accordance with established SDLC and cloud engineering standards.
**We're looking for someone who:**
Minimum of 10 years of experience in Database engineering experience working with MongoDB Atlas / Enterprise and Neo4j (equivalent).
Hands-on experience with Azure and/or GCP cloud platforms (Azure and/or GCP).
Strong proficiency in Python (preferred) for automating database tasks.
Demonstrable expertise with Kubernetes for managing containerized database workloads.
Hands-on experience with GitOps workflows and tools.
Experience utilizing AI development tools within engineering and data environments.
Experience with infrastructure-as-code tools, especially Terraform.
Familiarity with cloud security, access management, and regulatory compliance best practices.
Excellent communication and documentation skills.
Is eager to solve tough problems.
Has excellent communication skills.
Is curious, collaborative, and motivated.
**Success Measures**
**3 Month Goals:**
+ Successfully onboard to the Data Platform Engineering team and develop strong working relationships with cross-functional stakeholders.
+ Review Humana's enterprise architecture, DevOps governance, and cloud security standards (reference (********************************************************************************************************* ).
+ Assess current MongoDB Atlas, MongoDB Enterprise, Neo4j, and vector database environments; document initial findings and opportunities.
+ Demonstrate proficiency with Kubernetes orchestration and GitOps workflows through setup or enhancement of development environments.
+ Begin contributing Python automation scripts and infrastructure-as-code solutions using Terraform for cloud platforms (Azure and/or GCP).
**6 Month Goals:**
+ Lead the implementation or optimization of secure, scalable NoSQL solutions, with measurable improvements in performance and reliability.
+ Integrate AI development tools into data workflows to support analytics and innovation.
+ Deliver at least one successful production deployment using Kubernetes and GitOps principles.
+ Establish and document best practices for database security, backup, and compliance.
+ Collaborate with DevOps and cloud teams to refine CI/CD pipelines and ensure alignment with Humana's standards.
+ Track key performance indicators (KPIs) such as deployment frequency, reliability, and code quality metrics.
**12 Month Goals:**
+ Deliver fully operational, compliant, and high-performing NoSQL database environments supporting critical business applications.
+ Provide thought leadership in data platform modernization, leveraging AI, automation, and cloud-native technologies.
+ Achieve demonstrable improvements in uptime, incident response, and regulatory compliance across managed database environments.
+ Mentor junior engineers and contribute to knowledge sharing within the Data Platform Engineering team.
+ Document and present lessons learned, successes, and future recommendations to leadership.
+ Ensure continued alignment with Humana's enterprise cloud and security engineering standards.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree in Computer Science, Engineering, Information Technology, or related field. or 10 years of hands on NoSQL Cloud Architecture experience.
+ Proven experience with MongoDB and Neo4j in an enterprise environment.
+ Practical knowledge of vector databases and modern data technologies.
+ Strong experience with cloud platforms (Azure and/or GCP), including cloud-native application deployment.
+ Proficiency in Python development for automation and database management.
+ Hands-on experience with Kubernetes, including AKS (Azure Kubernetes Service) or GKE (Google Kubernetes Engine) for deployment, scaling, and management of containerized applications.
+ Solid understanding of database and cluster security, automation, and DevOps practices.
+ Excellent problem-solving and communication skills.
**Preferred Qualifications**
+ Certifications in NoSQL database technologies or cloud platforms.
+ Good knowledge of Kubernetes
+ Experience in healthcare, insurance, or other regulated industries.
+ Familiarity with data governance frameworks and compliance standards.
**Additional Information**
**Work-At-Home Requirements**
+ WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
+ A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
+ Satellite and Wireless Internet service is NOT allowed for this role.
+ A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
\#LI-Remote
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$129,300 - $177,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 12-14-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Senior Application Architect Contact Center AI/Chatbot
Charleston, WV jobs
**Become a part of our caring community and help us put health first** The Senior Application Architect designs and develops IT applications architecture solutions to business problems in alignment with the enterprise architecture direction and standards. The Senior Application Architect work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Senior Application Architect is responsible for Architecture design, planning, Cloud migration and performance of several platforms that are used to support Humana's members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at the core of our strategy to solicit direct feedback from the communities that we serve as well as enable the video channel for guidance centers supporting our senior population. You will be responsible for the architecture of multiple projects and ensure designs are being followed by team and provide technical advice. As we look to migrate and modernize our products to a cloud platform, you will be able to play a role in defining/implementing cloud architecture, mentoring team members on cloud technology and working with our enterprise groups to implement proper standards.
The Senior Application Architect performs technical planning, architecture development and modification of specifications. Develops specifications for new products/services, applications and service offerings. Making architectural decisions that will be followed by Software Engineers. Documenting application development processes, procedures, and standards .Assesses the compatibility and integration of products/services proposed as standards in order to ensure an integrated architecture across interdependent applications. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
**Use your skills to make an impact**
**Required Responsibilities:**
+ **Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform**
+ Partner with product managers and product owners to understand business needs and develop architecture solutions and blueprints for the customer experience center platform solutions
+ Lead and govern technical solutions meeting functional/non-functional requirements and drive technology solution implementations
+ Establish cloud platform governing and operating model
+ Provide best practice recommendations and optimization opportunities within the contact center experience platform
+ Collaborate with internal and external stakeholders for designing and building application architecture and components
**Preferred Skillset:**
+ **Experience as a Cloud Architect involving large scale cloud contact center experience solutions (SaaS vendor solutions like NICE, Genesys, etc.)**
+ Experience in implementing capabilities including (but not limited to): Omni-channel - "Queuing, routing, and experience", Softphone, Voice Authentication, Desktop Process Automation and Analytics, Speech Analytics, Call Recording, Workforce Management, AI/ML, Chatbots etc.
+ Experience integrating contact center applications with other SaaS cloud solution (like Salesforce, ServiceNow, MS Dynamics, etc.).
+ Technically hands-on experience with setting up pilots and POC for solution evaluations on the SaaS platform
+ Architecture development experience across Business, Application, Data and Technology domains
+ Excellent communication and influencing skills
+ Experience of leading major strategic business and IT transformation programs
+ Ability to explain complex technical issues in a way that non-technical people may understand
+ Proven track record of mentoring team in adopting new technologies
+ Working with vendors to enhance tool capabilities to meet enterprise needs
+ Using agile methodologies (ex: SAFe), have experience with waterfall as well
**Additional Information**
Why Humana?
At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:
- Work-Life Balance
- Generous PTO package
- Health benefits effective day 1
- Annual Incentive Plan
- 401K -
- Well-being program
- Paid Volunteer Time Off
- Student Loan Refinancing
If you share our passion for helping people, we likely have the right place for you at Humana!
**Work-At-Home Requirements**
To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
+ Satellite, cellular and microwave connection can be used only if approved by leadership
+ Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI/ HIPAA information.
**Alert:** Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number if it is not already on file. When required, an email will be sent from ******************** with instructions to add the information to the application at Humana's secure website.
+ Position reports to Manager, Technology Solutions, IT HPE - Digital Channels & Contact Centers
+ Technologies used include (but not limited to) .NET, C#, SQL Server, Azure DevOps, Azure Cloud, DB2 and MongoDB
+ Candidates selected for additional screening will receive a text message from Modern Hire (Montage) for additional questions. You have 48 hours to respond.
\#LI-Remote
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$106,900 - $147,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 12-04-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Easy Apply