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  • Payload Specialist

    Battelle Memorial Institute 4.7company rating

    Hearing specialist job in Columbus, OH

    Battelle delivers when others can't. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients-whether they are a multi-national corporation, a small start-up or a government agency. We recognize and appreciate the value and contributions of individuals from a wide range of backgrounds and experiences and welcome all qualified individuals to apply. **Job Summary** As a Payload Specialist you will collaborate with solution architects and systems designers to perform live-fire evaluation of energetic solutions to enable effectiveness testing analysis (i.e. penetration, fragmentation, incendiary, etc). The energetics testing will help provide rapid assessment of materials, components, or payloads and inform strategic decision-making processes to help maximize mission effects while meeting safety, interoperability, customization, and affordability requirements. **Responsibilities** + Translate operational requirements into payload and component specifications for energetic materials and solutions. + Develop and implement Test Safety Plans (TSPs) and hazard analyses to ensure safe execution of live-fire and laboratory tests. + Plan and execute tailored test series including modeling, simulation, benchtop trials, and instrumented arena/chamber tests for payload effectiveness. + Operate and utilize advanced diagnostics such as high-speed video, flash X-ray, photon Doppler velocimetry (PDV), and pressure/Time of Arrival (TOA) probes during testing. + Support formulation tailoring, pressing, casting, and component/housing interface customization to optimize lethality, impulse, and fragmentation signatures. + Participate in small-scale sensitivity and shock-to-detonation transition experiments to assess and improve payload safety and performance. + Support integration of computational modeling and scale-up processes to close the loop between chemistry, processing, and measured performance. + Document and report test results, post-test analysis, and recommendations for operational tailoring and further development. **Key Qualifications** + Associate's degree in a related field with 7+ years of experience, or an equivalent combination of education and experience. + Demonstrated ability to solve complex problems and work as a part of team. + Exhibits technical knowledge and troubleshooting skills to complete complex assignments. + Ability to generate and follow procedures of significant complexity. + Demonstrates knowledge and understanding behind applications by creatively troubleshooting and correctly interpreting results. **Nice to Have** + Experience with model-based systems engineering (MBSE) methodologies. + Experience with DoD Architecture Framework (DoDAF) and/or Unified Architectural Framework (UAF). + Experience supporting DoD programs. + Active Top-Secret Clearance. **Benefits: Live an Extraordinary Life** We care about your well-being, not just on the job. Battelle offers comprehensive and competitive benefits to help you live your best life. + **Balance life through a compressed work schedule** : Most of our team follows a flexible, compressed work schedule that allows for every other Friday off-giving you a dedicated day to accomplish things in your personal life without using vacation time. + **Enjoy enhanced work flexibility, including a hybrid arrangement:** You have options for where and when you work. Our Together with Flexibility model allows you to work 60% in-office and 40% remote, with Monday and Tuesday as common in-office days, dependent on team and position needs. + **Take time to recharge** : You get paid time off to support work-life balance and keep motivated. + **Prioritize wellness** : Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits. + **Better together** : Coverage for partners, gender-affirming care and health support, and family formation support. + **Build your financial future** : Build financial stability with an industry-leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that. + **Advance your education** : Tuition assistance is available to pursue higher education. **A Work Environment Where You Succeed** For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanity's most pressing challenges and creating a safer, healthier and more secure world. You will have the opportunity to thrive in a culture that inspires you to: + Apply your talent to challenging and meaningful projects + Receive select funding to pursue ideas in scientific and technological discovery + Partner with world-class experts in a collaborative environment + Nurture and develop the next generation of scientific leaders + Give back to and improve our communities **Vaccinations & Safety Protocols** _Battelle may require employees, based on job duties, work location, and/or its clients' requirements to follow certain safety protocols and to be vaccinated against a variety of viruses, bacteria, and diseases as a condition of employment and continued employment and to provide documentation that they are fully vaccinated. If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act or the Rehabilitation Act or for a sincerely held religious belief under Title VII of the Civil Rights Act of 1964 (and related state laws)._ _Battelle is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Battelle._ The above statements are intended to describe the nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, activities and skills required of staff members. **No statement herein is intended to imply any authorities to commit Battelle unless special written permission is granted by Battelle's Legal Department.** For more information about our other openings, please visit ************************
    $82k-103k yearly est. 2d ago
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  • BIM Specialist

    Kodiak Construction Recruiting & Staffing

    Remote hearing specialist job

    HVAC/Plumbing Designer Location: Fort Worth, Tx | Schedule: Full-Time, On-Site We are a leading provider of commercial service and construction solutions in the North Texas area. Our team is expanding, and we're seeking an experienced HVAC/Plumbing Designer to join our on-site team. This is a hands-on, in-person role requiring close collaboration with project managers and field teams to deliver high-quality design and coordination for commercial projects. What You'll Do Design and coordinate mechanical ductwork and plumbing systems for commercial projects Collaborate with project managers to resolve design conflicts and document updates Produce accurate, detailed coordination drawings and submittals Attend meetings and visit job sites to ensure design accuracy and alignment Monitor progress, report changes, and support fabrication standards What You Bring Strong understanding of mechanical principles and Plumbing Code Ability to read and interpret drawings, specifications, and submittals Excellent coordination and time management skills Professional communication with internal and external partners Field experience as a sheet metal mechanic, foreman, or licensed plumber Availability to work full-time, on-site, Monday through Friday Flexibility to perform overtime work remotely as needed What You Can Expect Exceptional health, dental, and vision insurance (paid employee-only medical coverage) 401(k) match, paid time off, holiday pay, and annual incentive program Career growth opportunities in operations, sales, or leadership In-house and manufacturer-led training and development programs Stable, long-term work with a guaranteed 40-hour minimum work week Working Environment This position is 100% on-site during standard business hours, with the option to complete any overtime assignments remotely. You'll collaborate closely with project teams in a professional office setting and visit job sites as needed. Equal Opportunity Employer We are proud to provide equal employment opportunities to all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, age, disability, or any other protected status.
    $44k-87k yearly est. 2d ago
  • Coatings and Restoration Specialist

    Polyglass USA, Inc./Mapei Group

    Hearing specialist job in Columbus, OH

    Polyglass USA, Inc ., a premier roofing materials manufacturer, has an opening for a Coatings and Restoration Specialist located in the Midwest. This role is primarily responsible for providing a defined territory sales and field technical support, product knowledge/training, and project support to consultants, architects, engineers, contractors, and distributors with the goal of educating/training customers and achieving a target revenue goal for that territory and driving repeat business. What You Get to Do: Attain/exceed territory revenue goals by providing sales support to customers in a defined territory Sales support responsibilities include but are not limited to providing job leads to contractors, processing substitution requests, developing contacts/repeat customers in the contractor, architectural, consultant, engineering, and distribution community within the defined territory Develop sales strategy and execute for the defined territory, including developing the appropriate product and customer mix to attain the defined revenue Support the Technical Services Manager with waterproofing and air and vapor barrier installation and design needs Represent the entire BES portfolio by seeking out both waterproofing and roofing opportunities, and work with the roofing group to develop and communicate leads Design and develop technical content upon request, including but not limited to guide specifications, installation instructions, CAD drawings/system details, etc.) Provides project support to contractors, specifiers, consultants, architects, and building owners on the job site, in person or via conference calls, to ensure successful project completions Provide voice of customer from the field to product management and R&D for new product development projects Support the BES training initiatives for both internal and external parties upon request Manage relationships and promote Polyglass image/goals within requested industry associations (for example, IIBEC, CSI, SWRI, etc.) What You Bring: 7+ years of related industry experience in a technical and or sales role Ability to travel up to 30% Join the Polyglass family today. ************************
    $35k-68k yearly est. 5d ago
  • Mailroom Specialist

    Adecco Us, Inc. 4.3company rating

    Hearing specialist job in Springfield, OH

    Adecco is currently assisting a local Customer in their search for Mailroom Specialist (Temp to Hire) positions in Springfield, OH. This is a great opportunity to build on your administrative and document-processing skills while gaining experience in a structured mailroom environment. The best part is you'll be joining a winning culture with Adecco while on assignment and have access to all our Adecco Perks. This is an onsite role located at: Assurant Way, Springfield, OH 45505 **Perks:** + Shift: 2nd Shift - Full Time, Monday-Friday, 4:00 PM - 12:30 AM + Weekly paycheck + **Pay: $** **16.00/hour** + Access to Adecco's Aspire Academy with thousands of free upskilling courses **Responsibilities:** + Prep incoming electronic mail (E-Prep / FTP) and prepare hazard mail documents electronically for transfer to other departments + Sort and organize mail for associates; operate opening/scanning machines and feed documents for imaging + Perform manual paperwork as needed in support of mail processing + This is a computer-based role involving document prep, scanning, sorting, and manual paperwork. It is not high stress but can be fast-paced depending on daily mail volume. **Requirements:** + High School Diploma or GED (required) + Basic computer skills and comfort working on a computer + Ability to sit and/or stand for long periods and lift up to 40 lbs + Flexibility and ability to learn multiple policies and procedures This role is being recruited for by one of our Centralized Delivery Team and not your local Branch. To be considered, please follow the steps included upon your application. For instant consideration for this Mailroom Specialist position with Adecco in Springfield, OH, apply today! **Pay Details:** $16.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $16 hourly 2d ago
  • Hearing Instrument Specialist REMOTE

    Hire Life Recruiting and Consulting

    Remote hearing specialist job

    ! is 100% REMOTE in the following locations: California Colorado Florida Illinois Indiana Louisiana Michigan Mississippi North Carolina Pennsylvania Tennessee Texas Utah Are you looking for a competitive base wage + commission with great benefits for full-time employees? Want to join a supportive, collaborative team committed to helping people hear better without the extravagant prices? What if you could walk into work every day knowing the work you do dramatically improves the quality of life for tens of thousands of people per year? Do you want to be on the leading edge of providing hearing care via telemedicine and virtual hearing support working for one of the largest direct-to-consumer eCommerce companies in Chicago? What if you could have stepped into a product support position at Warby Parker, Dollar Shave Club, Smile Direct Club, or Casper Mattress right as they started to take off? If this sounds interesting, keep reading. We seek a Hearing Instrument Specialist to help expand our customer care and telemedicine programs. Our customer care team is already super helpful and beloved by our customers, and we're expanding to keep up with growing customer demand. You'll help our customers successfully adjust to new hearing expectations, educate them on properly using and caring for their new hearing aids, and upsell appropriate add-on products and services to ensure their success. MD Hearing improves customers' lives through better hearing, and that's where you come in - you'll be the face and voice for our customers. You must love helping people with a mountain of patience. The ideal candidate will be highly empathetic, patient, and committed to helping customers improve their lives through better hearing with our products and your support. You will thrive in a "Talk and Type" environment and will become a Zendesk master along the way. You will be laser-focused on ensuring new customers stay with us for a lifetime by helping them learn how to use and care for a hearing aid. You will embrace using new technologies to proactively help more customers. You'll be eager to educate your customers so they purchase only what they need to ensure their own success, and you'll be handsomely rewarded financially (and emotionally) for doing so. Values and Drive - Does This Sound Like You? You possess deep empathy for others with a commitment to help others succeed You must love helping elderly people, even when they struggle to hear you You are relentlessly driven to achieve results; you set goals and cut ineffective activities You will never be accused of being a used car salesperson - you are comfortable asking customers for money only when it helps them succeed. You're a helpful educator, not a "feature preacher" You challenge the status quo and are driven to improve over time People around you marvel at your patience with people You love to learn and go deep on subjects, you're curious You don't pretend to know things you don't know You enjoy working with a team of driven, humble people that love to produce results Who is MD Hearing? MD Hearing is disrupting the way consumers buy hearing aids, much like Warby Parker, Casper, and Dollar Shave Club disrupted their industries. MD Hearing sells hearing aids "direct to consumer" (D2C) through its website and call centers, without operating a network of stores. This allows us to sell medical-grade hearing aids for hundreds of dollars, instead of thousands of dollars when purchased through traditional channels. A Chicago Ear, Nose, and Throat doctor founded MD Hearing ten years ago when he got frustrated that the high price of hearing aids forced his patients to spend thousands of dollars or suffer through hearing loss. HAL Investments B.V. (www.halinvestments.nl), a Dutch long-term investment company with a market cap of US $12 billion, purchased MD Hearing in 2017. Prior to the purchase, HAL sold its AudioNova hearing aid business (a network of 1,300 European hearing aid retail stores) for nearly a billion dollars in order to focus on selling hearing aids directly to consumers. MD Hearing combines high-quality, affordable hearing aids with leading-edge software, hardware, customer care, account management, and telemedicine to bring affordable hearing care to everyone. Come join us! Essential duties and responsibilities We will count on you to execute tirelessly on the following activities. We hope you grow to take on more than this list, but these represent the minimum you must do to meet expectations. Empathetically and patiently coach, educate, and train customers on new hearing expectations, how to properly use and properly care for hearing aids Sell appropriate add-on solutions whenever they will help customers be more successful Develop and launch effective customer retention strategies designed to ensure customer success Reduce the return rate compared to historical return rates Embrace new technologies and techniques that will allow you to help more customers Increase email and text signups from customers Report results on a daily, weekly, and monthly basis Qualifications Demonstrable results as a hearing professional role requiring upsell success. Direct-to-consumer experience is a plus, not required Active license in good standing as a Hearing Instrument Specialist/Dispenser, Hearing Aid Salesperson or Dealer is required Strong computer skills are essential - you're tech-savvy and curious. Proven results in educating or demonstrating complex consumer products in simple, easy to understand terms Excellent writing, communication, and people skills Experience in telemedicine and remote care is a plus, not required If you lack any of these but have the values and drive, show us you can do the job anyway Extra Credit We want passionate team members looking to do more and be part of something great. To that end, tell us what you've done that demonstrates that. Have you ever started your own business? Did you put yourself through school? Ever take on a challenge others ran from...and won? Ever been recognized as a customer service champion? Do you have big career goals? Do you read books like Good to Great, Scaling Up, Turn the Ship Around, or First, Break All the Rules for fun? Don't be shy, tell us your story.
    $37k-68k yearly est. 60d+ ago
  • Audiologist or Hearing Instrument Specialist

    Hearing Healthcare Recruiters

    Hearing specialist job in Columbus, OH

    We are seeking an Audiologist or a Hearing Aid Specialist who is motivated by his/her career in the hearing industry! The candidate for this location must be licensed to dispense within the state. This position is full-time with a competitive base salary, a benefits package, and an opportunity for bonuses. HHR will disclose details in further conversation. Contact us today! ** This application and its contents are intended for HHR internal use only. Candidate information is NOT forwarded to any employer without the candidate's permission. The HHR Competitive Advantage: Don't limit your career search! Hearing Healthcare Recruiters represents a multitude of companies, which allows us to present open positions from across the industry rather than from a single employer. Our service comes to you at no charge and your confidentiality is 100% protected. Anyone can submit a resume or apply directly to an employer BUT Hearing Healthcare Recruiters has a strong relationship with the hiring authorities so we will make sure your resume is seen!! Relocating? We have over 150 positions across the United States and Canada that need to be filled. We serve as your guide & mentor throughout the entire process with frequent follow-ups. Nearly 25 years of experience working in the hearing industry - we know the ins and outs!! Hearing Healthcare Recruiters would love to serve as your primary source for outstanding employment opportunities across the United States. Hearing Healthcare Recruiters is a professional job placement and recruiting firm that focuses exclusively on the hearing industry. We work with Academia, Audiologists, ENTs, Hearing Industry Manufacturers, Hearing Instrument Specialists, Hospitals, Manufacturer Representatives, Private Practices, and Retail Dispensaries. George Mathis, former owner of HHR, spent nearly 20 years in the hearing industry as a manufacturer's representative and brought an intimate knowledge of the hearing industry to our recruiting process. Please note that our service comes to candidates at no charge, confidentiality is fully protected, and we will coach and mentor you through the entire process. Let's start a conversation - Hearing Healthcare Recruiters: ************ (Pacific Time Zone) HearingHealthcareRecruiters.com
    $36k-66k yearly est. Auto-Apply 60d+ ago
  • Licensed Hearing Aid Dispenser

    Costco Wholesale Corporation 4.6company rating

    Hearing specialist job in Columbus, OH

    California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco. Position Summary: Performs exams, takes ear impressions, orders product. Programs and fits hearing aids. Maintains customer computer files. Provides a high level of member service. For additional information about pay ranges, click here. We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.
    $36k-43k yearly est. 59d ago
  • Hearing Instrument Specialist/ Audiologist Columbus, OH

    Lucid Hearing 3.8company rating

    Hearing specialist job in Columbus, OH

    Our Mission: "Helping People Hear Better" About this Hearing Specialist / Audiologist opportunity in Columbus, OH: Lucid Hearing is looking for a hearing instrument specialist near Columbus, OH to add to our dedicated and passionate team. Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to add to our family of associates. Licensed Hearing Aid Dispenser / Audiologist Ideal Candidate: Lucid Hearing is looking for hearing instrument specialists and audiologists who are motivated, ambitious and want to be a part of an industry-disrupting sales model. Candidates should be licensed hearing aid dispensers and/or dispensing audiologists . A passion for helping the hearing-impaired is a must-have. For those interested in a career path as a hearing aids specialist, we at Lucid Hearing strive to promote from within, with two-thirds of our Operations Leadership team promoted internally. Why work for us as a Hearing Specialist: If you're interested in a position as a hearing instrument specialist in Columbus, OH, there are many reasons Lucid Hearing is the opportunity you've been looking for. At Lucid Hearing, we believe our people thrive in a culture of support and celebration . Our competitive employment packages show our dedication to our employees and our culture. Some perks of being a hearing specialist with Lucid Hearing include: Competitive Base plus bonus incentives Growth opportunity and become a LEADER Health, vision, and dental insurance Fully paid life insurance 401(k) plan with matching Paid Time Off (PTO) Continued on the job training (virtual courses) Relocation Assistance What YOU will be doing as a hearing instrument specialist: Greet customers and offer a free hearing screen Analyze test findings and make recommendations based off the customers hearing loss Recommend and dispense assistive listening and hearing solutions Educate patients in how to use and maintain the hearing aid devices, provide demonstrations and information Make follow-up calls to patients to ensure satisfaction with their assistive listening and hearing device Hearing Specialist / Audiologist Qualifications: We are looking for a hearing specialist near Columbus, OH with the following qualifications: Licensed Hearing Aid Dispenser and / or an Audiologist Motivated by helping people hear better Ambitious with a sales attitude An entrepreneur mindset with problem-solving skills, this role will have great autonomy Excellent follow-up skills Our Hearing Clinic Location: We are looking for a hearing aids specialist in Columbus, OH or the surrounding area, which includes: Dayton, OH Sheffield, OH Boardman, OH Additional Information We are an Equal Employment Opportunity Employer. Are you looking for a hearing specialist or audiologist position in Columbus, OH? Get in touch with us today for more information!
    $28k-48k yearly est. Auto-Apply 60d+ ago
  • Coding Reimbursement Specialist III - Hospitalists

    Advocate Health and Hospitals Corporation 4.6company rating

    Remote hearing specialist job

    Department: 13495 Enterprise Revenue Cycle - Coding Production Operations: Professional Coding Operations Surgical and Complex Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Full time First Shift Remote Opportunity Desired Coding Experience for this team: Critical care, complex specialist, intensivists , pediatric and/or hospitals Advocate Health may approve those who wish to work out of the following registered states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. Pay Range $25.30 - $37.95 Subject matter expert in at least one specialty, e.g., oncology, gynecology, surgical coding (not including primary care procedures) and infusion coding including chemotherapy and infusions involving multiple drugs. Assigns CPT and ICD codes in cases of moderate to high complexity. Reads, interprets and assigns CPT codes from provider documentation, e.g., infusion record or operative report. Performs ICD and CPT coding of provider (professional) services and verifies that all requisite charge information is entered. Appends all modifiers. Ranks CPT codes when multiple codes apply. Assigns Evaluation and Management (E/M) codes. Performs reconciliation process to ensure all charges are captured. Processes automated or manually enters charges into applicable billing system. Researches and analyzes coding and payer specific issues. Processes charges on a timely basis and communicates with team members and practice management on an ongoing basis. Communicates with providers related to coding issues that are of moderate to high complexity. Including face to face interaction, explaining coding rationales, and education with providers. Education, Experience and Certifications Maintain coding certification (CPC, CCS, RHIT, RHIA). Minimum of 2 years of coding experience required. CPC or equivalent coding credential required. Extensive knowledge of coding, medical terminology, anatomy, and physiology. Extensive knowledge of and the ability to apply the payer specific rules regarding coding, bundling, and adding appropriate modifiers. High School Diploma or GED required. Physical Requirements Works in a fast-paced office/hospital environment. Work consistently requires sitting and some walking, standing, stretching, and bending This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. #REMOTE #LI-REMOTE Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $25.3-38 hourly Auto-Apply 2d ago
  • Reimbursement, Reimbursement Specialist (Claim Denial & Appeal Focus)-Remote

    Castle Biosciences 3.7company rating

    Remote hearing specialist job

    Castle Biosciences Earns "Top Workplaces USA Award" for Phoenix, Pittsburgh, and Friendswood! You won't find a work culture and benefits package like ours every day. Come join our team and a group of colleagues who love working at Castle! Learn more at ************************* Castle Biosciences Inc. is growing, and we are looking to hire a Reimbursement Specialist (Claim Denial & Appeal Focus) working remotely from your home office based in the USA, with a start date on or before January 15, 2026. Why Castle Biosciences? Total Compensation Package: * Salary Range: $46,000.00 - $47,277.00. Final salary is based on Experience and Education levels. * Excellent Annual Salary + 20% Bonus Potential * 20 Accrued PTO Days Annually * 10 Paid Holidays * 401K with 100% Company Match up to 6% * 3 Health Care Plan Options + Company HSA Contribution * Company Stock Grant Upon Hire * $75/month reimbursement for internet service A DAY IN THE LIFE OF A Reimbursement Specialist (Claim Denial & Appeal Focus) This individual is responsible for resolving denied insurance claims for laboratory services by providing payers with requested documentation, initiating the appeal process on behalf of the patient, following up on outstanding transactions, and delivering the highest level of customer service to internal and external customers. This role spends most of its time reviewing and resolving front-end claim issues to ensure timely, accurate submission; reviewing Explanation of Benefits (EOBs), electronic remittance advice, and denial letters; assigning ANSI codes; and taking appropriate action in the billing system. Responsibilities include contacting insurance companies for missing information or claim status, using payer portals for follow-up, and supplying additional documentation needed to adjudicate claims. The role also involves creating custom appeals with appropriate arguments to overturn denials based on payer medical policy or state laws and submitting both standard and custom appeal letters for insurance companies including Medicare, Medicare Advantage, and commercial plans. REQUIREMENTS * High School Diploma or equivalent GED or equivalent work experience. * Two years of health insurance billing with experience in identifying and resolving claim issues for laboratory tests * Must have a working knowledge of various payers' designations of authorized representative forms * Experience handling a high volume of claims work on a daily basis (35 plus claims per day) * Must demonstrate the ability to type 35 WPM with 90% or higher accuracy. TRAVEL REQUIREMENTS * SCHEDULE * Monday - Friday, 8:00 AM to 5:00 PM, non-exempt position, working remotely from your home office based in the USA. READY TO JOIN OUR BIOTECH TEAM? We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon! Castle Biosciences Awards and Research Developments! WORK AUTHORIZATION All candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas. ABOUT CASTLE BIOSCIENCES INC. At Castle Biosciences, people are at the heart of everything we do. Our mission is to improve health through innovative tests that guide patient care. We empower patients and clinicians to make more confident, personalized treatment decisions through rigorous science and clinically actionable solutions that help improve disease management and patient outcomes. Our impact starts with our team. Every individual at Castle plays a meaningful role in advancing patient care. We value integrity, trust and collaboration in all we do and are committed to fostering an environment where people can grow, thrive and make a lasting impact. Here, your work has purpose, your voice matters and together, we're shaping the future of precision medicine. Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ReasonableAccommodationsRequest@castlebiosciences.com. This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. No third-party recruiters, please
    $46k-47.3k yearly 24d ago
  • Renewal Specialist (Tech Touch) (Remote)

    Knowbe4 4.4company rating

    Remote hearing specialist job

    Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. Remote positions open to candidates located in the United States. The Opportunity Join our team as the central driver for our customer renewals. As a Tech Touch Renewal Specialist, you'll be the primary link between our CSMs and customers-ensuring that upcoming renewals are handled accurately and closed efficiently. You will own the full renewal motion: researching account health, crafting pricing quotes, and negotiating terms to secure our revenue. This role is ideal for someone who is highly organized and thrives on ownership. You'll be the person the team counts on to manage a high volume of opportunities, handle customer objections with ease, and ensure every deal is documented perfectly in our systems. What You'll Do Portfolio Ownership: Manage all renewal opportunities within your assigned portfolio, researching customer health and account status to stay ahead of potential issues. CSM Collaboration: Partner closely with Tech Touch CSMs to strategize on their accounts, aiming to maximize bookings and provide a seamless experience for the customer. Proactive Discovery: Lead direct conversations with customers to understand their needs and handle objections, ensuring we can predictably close every opportunity. Negotiation: Work with customers to prevent churn and secure optimal contract terms that benefit both the customer and the company. Pricing & Quoting: Generate accurate renewal quotes using pricing strategies that meet our established standards and policies. Pipeline Forecasting: Manage your 30, 60, and 90-day pipeline with precision, providing daily and weekly forecasts and meeting regularly with the Renewal Specialist Director. Data Excellence: Maintain impeccable administration of your opportunities in Salesforce, including the thorough and accurate completion of deal sheets for every deal. Target Achievement: Focus on meeting and exceeding your individual bookings targets and quotas to support our overall growth. What You Bring You are a specialist who stays calm while managing a large volume of details and takes pride in being the person who makes the renewal process run smoothly. 1+ years of experience in renewals, sales operations, or account management, preferably in a fast-paced environment where you've managed a high volume of accounts. Strong organizational skills with a natural ability to track dozens of moving parts, manage a pipeline, and follow through on tasks without being asked twice. Direct communication style. You write clear, professional emails, feel comfortable leading negotiations, and know how to explain pricing details to customers. Process-oriented mindset. You enjoy the "administration" side of sales-ensuring Salesforce records are perfect and deal sheets are complete. Collaborative approach. You can build strong working relationships with CSMs and work together to find the best path forward for every customer. Bonus points if you have: Extensive experience with Salesforce. Experience working with Tech Touch or high-volume customer segments. A background in SaaS or subscription-based contracts. Why You'll Love It Here Talented and Dynamic Team: You'll work with a diverse group focused on building great services that help our customers succeed and stay on our platform. Remote Flexibility: This is a fully remote role, giving you the autonomy to manage your schedule and workspace effectively. Clear Impact: You will gain a deep understanding of the renewal lifecycle and see exactly how your work contributes to the company's bottom line. Continuous Learning: We support your professional growth through certification bonuses and tuition reimbursement programs. The compensation for this position ranges from $52,000 - $57,000 including base, bonuses and commissions. We will accept applications until 2/26/26. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.
    $52k-57k yearly Auto-Apply 6d ago
  • FMLA Leave Specialist (Payroll SME)

    Tilt 4.2company rating

    Remote hearing specialist job

    FMLA Leave Specialist (Payroll SME) @ Tilt Tilt (check us out here) is looking for an FMLA Leave Specialist (Payroll SME) to join our team and help us scale our business by helping employees navigate complex leave scenarios from FMLA and state programs to return-to-work transitions while ensuring seamless coordination between leave, pay, and compliance. We want you to be successful here at Tilt! Below is a description of your role and responsibilities, including the things you will be held accountable for and the virtues, behaviors and competencies that are expected for this role. Responsibilities will include: Manage the full leave lifecycle through Tilt's platform from intake to return ensuring accurate pay and compliance coordination Partner with payroll and HR teams to validate pay calculations, state program reimbursements, and benefit continuations during leave Serve as a resource for employees and managers navigating state and federal leave laws, paid family & medical programs, and company leave policies Support issue resolution across multiple channels troubleshooting system issues and coordinating with internal experts as needed Collaborate with Customer Success Managers (CSMs) to ensure client satisfaction and compliance outcomes Stay current on evolving leave and payroll regulations and proactively sharing knowledge with teammates and clients Communicate clearly and empathetically with employees, healthcare providers, insurance carriers, and state agencies You're a great fit if: Have 2+ years of experience in payroll, HR operations, or leave management Understand payroll processing, including leave-related pay adjustments, tax implications, and benefit deductions Know your way around U.S. leave laws and compliance (FMLA, PFML, ADA, etc.) Communicate complex topics clearly and compassionately Excel in a fast-paced, tech-driven environment and easily switch between multiple systems Are organized, self-directed, and comfortable managing changing priorities Are bilingual (English/Spanish) a plus, since we serve a diverse employee population You have high levels of empathy and can connect deeply with Tilt's mission You are comfortable working in ambiguous environments and know that we need your help to figure things out You are a comfortable using a lot of systems at once, and have the ability to learn software quickly You are fearlessly flexible and curious; aka you thrive in an environment where we don't have all the answers but are willing to help us figure them out You have experience working with a startup and/or with a B2B SaaS business Virtues/Competencies: 1. Health & Family First You've proven to be able to integrate all aspects of your life in a way that produces excellent work and ensures you care for what matters most in your life You get things done at a pace consistent with the business needs You consistently show up prepared, dependable and follow through on commitments 2. Autonomy + Team. Always You are highly organized and can manage multiple priorities and deadlines at once You are focused on scale and building - you understand that pace is equally as important as quality 3. Be Curious When you don't have all of the answers, you dig in and ask questions You don't let negative assumptions drive your actions and instead assume positive intent and find truth You are intentional in discovering the paths of self development Tilt has to offer and seek out opportunities to engage in professional growth 4. Love Our Customers You lead with empathy and compassion, meeting customers where they are and supporting them with intention and care You take the time to deeply understand customers' needs, goals, and challenges, not just the task at hand You communicate openly and honestly, even when conversations are difficult 5. Fearlessly Flexible You embrace change and navigate ambiguity with confidence and curiosity You take initiative and make progress even when direction isn't fully defined Total Compensation The projected annual salary range is $63,000 - $75,000USD plus stock options (ISOs), because we believe everyone should have some stake in our business. Additional benefits include: Comprehensive medical, dental, and vision benefits paid at 100% for all employees and 50% for dependents. 401k + match (100% match on the first 3%, 50% match on the next 2%) $100 monthly to spend on “What Matters Most” Responsible Time Off - take what you need, when you need it! More about our amazing Perks and Benefits can be found here! More about Tilt Tilt's mission is big: make leave not suck. We are building a product that makes it easy for people to switch between work and life. If you join us, you'll be part of a fearless band of humans helping employers balance empathy with economics. We're changing the status quo and it's hard. You should know that now. You should also know that joining Tilt means the opportunity to be a change-maker. Remote Work & Flexibility We are a fully remote company. We are committed to being fearlessly flexible and ensuring that all employees are set up and have the autonomy to do their best work, as well as have the balance to care for their health, family and life outside of work. Overall, we trust our team and are focused on outcomes not outputs. Equal Opportunity Employer We celebrate and support our differences. We believe in the power of equality which is why we are an equal opportunity employer. Employment at Tilt is based solely on a person's merit and qualifications related to their professional competence. Tilt does not discriminate against any employee or applicant because of race, color, creed, religion, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law. We comply with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity. You must be authorized to work in the US. So what do you say? Do you want to join our team?
    $63k-75k yearly 60d+ ago
  • NQ Reconciliation Specialist

    Ascensus 4.3company rating

    Remote hearing specialist job

    Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive. Job Summary: Working closely with internal and external resources, the Reconciliation Specialist performs functions to support Non-Qualified Plan Asset and Liability Management for clients by ensuring financial data integrity of cases and recommending appropriate financial adjustments to Trust accounts and/or plan liabilities. Processes participant payments out of the plan trust. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions . Works with trust/trading platform and internal resources to ensure the plan assets are hedged to the plan liabilities. Performs quality assurance reviews, daily cash and unit reconciliation Reconciles cash positions with incoming deposits and pending trades. Understands general trading functions and the different security types. Compares system output from multiple systems, reconciles, recommends trades, and communicates status of assets and records. Identifies and researches discrepancies and takes appropriate action to resolve. Identifies, analyzes, and assists in executing improvements for any daily administrative processes and procedures. Assists in the development of additional financial controls and identification of preventative measures. Manages outgoing payments and tax documentation for plan participants. Assists in the Trust setup process to ensure required paperwork is complete and accurate. Analyzes data, reconciles participant records and trust accounts, and resolves asset and data transfer issues. Effectively interacts with vendors, the team, and other areas of the firm. Works in a fast-paced, demanding environment under tight deadlines. Ensures final work products are of high quality, provided in a timely fashion and adhere to internal guidelines, plan descriptions, and sample calculations. Focuses on learning in everyday activities and events Collaborates with and openly shares knowledge with colleagues Regular, reliable, and punctual attendance Required Education, Experience and Certificates, Licenses, Registrations Two years' experience in financial service industry with knowledge and experience in trust setup, reconciliation, and asset transfer. Working knowledge of MS Excel and Word. Preferred (but not required) education or skills for this role Bachelor's degree (B. A.) from four-year college or university. Competencies Customer Oriented Detail Oriented Verbal and Written Communication Skills Independent Personable Planning And Organizing Resourceful Team Player Thoroughness Time Management Accuracy Self-Starter TRAVEL: Up to 5%. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
    $84k-121k yearly est. Auto-Apply 24d ago
  • Specialist, Rejection and Denial (Remote)

    North American Partners In Anesthesia 4.6company rating

    Remote hearing specialist job

    Sunrise,FL - USA Requirements PRIMARY RESPONSIBILITIES: Analyzes patient insurance to identify the correct insurance plan(s) was selected by reviewing the plan selection and any necessary documents or payor portals. Accurately documents all the proper steps to ensure accounts are worked correctly in a timely manner. Has the able to troubleshoot and resolve issues before they occur by collecting all the appropriate information to create useful error output Identifies billing errors and charge correction errors through research to resolve claim errors in a timely manner for the more complex eligibility tasks. This could include contacting payers, referring office/hospital, or patients to obtain medical insurance information. Follow the department directions, TIP sheets, procedure manuals, and departmental policy and procedures. Evaluate insurance payor set up with the billing system to confirm the eligibility payor connection logic. Assist management in optimizing the efficiency and quality of eligibility team. Assist with training and educating new and established staff members QUALIFICATIONSREQUIRED QUALIFICATIONS: High school diploma or equivalent certification required DESIRED/PREFERRED QUALIFICATIONS: 3 plus years of experience with eligibility related knowledge Knowledge of understanding guidelines for Medicare/Medicaid, government plans, HMOs, and PPOs At least one year of exceptional customer service skills 3 plus years of denials management experience Strong computer skills (including MS Word and Excel) Ability to think critically and resolve accounts with minimal supervision Has a strong working knowledge of billing procedures, insurance reimbursement and guidelines preferably in a medical or anesthesia setting Ability to multitask, work in a team as well as independently Must be able to communicate effectively and professionally to patients, insurance companies along with co-workers and management Strong oral and written communication skills preferred Ability to perform at a high level of productivity and quality Work in collaboration with Team Lead to improve processes Ability to ensure confidentiality of sensitive information and maintain HIPAA compliance. Exceptional organization and time management skills Must have professional and effective oral communications with co-workers, insurance representatives, clients, and patients Total Rewards Generous benefits package, including: Paid Time Off Health, life, vision, dental, disability, and AD&D insurance Flexible Spending Accounts/Health Savings Accounts 401(k) Leadership and professional development opportunities EEO Statement North American Partners in Anesthesia is an equal opportunity employer.
    $37k-52k yearly est. Auto-Apply 11d ago
  • Docketing Specialist

    Cozen O'Connor Corporation 4.8company rating

    Remote hearing specialist job

    Cozen O'Connor's Philadelphia office has a unique opportunity for a REMOTE Docketing Specialist who will be responsible for providing comprehensive litigation and non-litigation calendaring services to the firm, including calendaring for all assigned matters, adhering to firm calendaring procedures and processes for these matters, and facilitating firm compliance with firm calendaring policies and protocols to minimize risk of missed deadlines. Responsible for quality-checking of calendar reports. We currently offer a remote work schedule, We ask that associates be available Monday-Friday from 9am-5pm EST. Come and work with one of the top 100 law firms in the country. 3-5 years in a same or similar role within a law firm is required, with preference for those with experience supporting multiple offices and or practice areas High School Diploma or equivalent required, post-secondary degree is highly preferred. Proficient in all Microsoft applications, including but not limited to Word, Excel, Outlook, and the Document Management System (DMS). Able to learn, operate and navigate pertinent Firm applications, systems and databases, as necessary. Excellent and consistent attention to detail and accuracy. Substantial experience computing calendar deadlines for state, federal and appellate courts. Strong knowledge of litigation processes, court rules, and procedures, and comprehension of various jurisdictions and association rules, and litigation in general. Strong verbal and written communication skills and able to effectively communicate and provide explanations to all levels of attorneys and staff in the Firm. Ability to effectively handle multi-task assignments within the parameters of the job functions, and to perform in an environment of shifting turnaround deadlines. Strong ability to take ownership and responsibility for projects or special assignments. Solid initiative and independent judgment skills. Reliable, dependable and able to work independently or as part of a team. Excellent customer service orientation; positive and proactive manner; strong work ethic. Familiarity with PACER and Electronic Court Filings (ECFs). The salary range for this role is $60,000 - $80,000 and represents the Firm's good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidate's relevant experience, qualifications and location. Oversee integrity of Firm's automated docket system, BEC Docket Enterprise, providing support to all firm practice areas with calendaring functions by establishing calendar entries adhering to the Firm's standards and procedures Research court rules, practice guides and laws regarding filing deadlines (e.g., discovery responses, responses to motions, pre-trial deadlines, court appearances, depositions, etc.), as needed. Maintain routine communications with attorneys, paralegals, and practice assistants to ensure full understanding of each individual calendaring assignment. Communicate routinely with the Managing Attorney and Office Manager about emerging issues or circumstances involving the calendar. Ensure issues are escalated timely. Ensure all information provided is accurate and copies of Complaints and Charges, Scheduling Orders, etc. are attached to events in the docketing system for reference. Create, review, and distribute calendar and docket reports. Ensure all reports are filed into the proper workspace. Maintain and update additions and changes in the automated docket system, including case name, venue or court jurisdiction, case number, and/or responsible attorneys, in accordance with department procedures. Respond to written or verbal requests from attorneys, paralegals and secretaries regarding calendared events and modifications to compliance dates on the docket and calendar. Perform daily clerical administrative duties in accordance with Department procedures Provide guidance to lawyers, paralegals and administrative staff on understanding the content of Docketing reports; as well as provide training to lawyers, paralegals, and secretaries in using firm's docketing application Assist Docketing team members as back-up and to provide additional support, as needed. Actively interact and collaborate with team members to provide deliverables and service to the highest and sustainable level of quality and professionalism as defined by department and/or Firm standards. Actively assist and support the litigation department in daily operations and functions. Assume additional duties and/or responsibilities, as requested.
    $60k-80k yearly Auto-Apply 27d ago
  • Velocity Specialist

    Next Gen 3.6company rating

    Remote hearing specialist job

    The Velocity Specialist will lead and assist clients in the implementation of software or solutions while providing implementation support by contributing to activities such as evaluating client needs, developing configurations that support business processes, executing on delivery of implementation plans, and testing and troubleshooting of final configurations. Configure NextGen products based on requirements documentation and discussions. Assist project managers and the sales team by estimating efforts and assessing the feasibility of customer requirements. Provide feedback on customer-facing documents regarding their technical accuracy. Continuously learn about NextGen products, i.e. new product features, restrictions and limitations, best practices. Meticulously document new ideas, lessons learned and customer-specific knowledge in our internal knowledge base. Support existing NextGen implementations and work on customer's support tickets through our technical support system. Serve as an expert for all questions around NextGen products. Communicate implementation progress and project status internally. Perform other duties that support the overall objective of the position. 75% travel. Education Required: Bachelor's Degree or currently working towards relevant degree Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 1-2 years in a software implementation Relevant work experience, internship or co-op experience Knowledge, Skills & Abilities: Knowledge of: Software knowledge with the ability to learn new software quickly with intuitive knowledge about how product features work. Skill in: Fast and high precision use of a mouse and keyboard. Strategic troubleshooting and thinking skills, effective skill working as a team player, strong communication skills (verbal, written). Ability to: Ability to create and validate configurations to test prior to deployment,. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $33k-59k yearly est. Auto-Apply 60d+ ago
  • Platform Onboarding Specialist

    IHC Specialty Benefits 4.4company rating

    Remote hearing specialist job

    The INSXCloud Platform Onboarding Specialist plays a crucial role in ensuring new users (whether customers, clients, or employees) are smoothly introduced to a digital platform, tool, or service. This role often sits at the intersection of customer success, technical support, and training. This is a Hybrid role with time in the Akron Ohio office as well as remote. ESSENTIAL DUTIES AND RESPONSIBILITIES User Onboarding & Training Guide new users through the onboarding process. Provide live training sessions, webinars, or recorded demos. There may be onsite presentations with some travel required. Tailor onboarding based on user needs or business type. Educate users on key features, best practices, and workflows. Account Setup & Configuration Assist users with setting up their accounts and profiles. Help configure integrations, APIs, or custom settings as needed. Ensure user environments are correctly set up before go-live. Customer Support & Troubleshooting (Early Stage) Answer user queries during the onboarding phase. Troubleshoot technical issues and escalate to appropriate teams. Track and resolve onboarding roadblocks. Documentation & Resources Provide onboarding materials like guides, checklists, FAQs, and walkthroughs. Collaborate with marketing or product teams to update training content. Client Engagement & Success Monitoring Monitor engagement metrics (logins, feature usage, etc.) during onboarding. Follow up with users to ensure they're progressing through onboarding milestones. Proactively engage at-risk users to ensure successful adoption. Feedback & Product Insights Collect and relay user feedback to product or development teams. Identify common pain points to improve the onboarding flow or platform UI/UX. Collaboration with Cross-Functional Teams Work closely with sales, product, customer success, and engineering teams. Ensure a smooth hand-off from sales to onboarding and from onboarding to customer success. Qualifications REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer-Facing & Communication Excellent verbal and written communication skills Ability to explain complex technical concepts in simple terms Strong customer service orientation and professionalism Comfort leading training sessions, webinars, or demos in person for large or small groups. Project & Process Management Strong organizational skills to manage multiple onboardings at once Ability to create and manage onboarding plans, timelines, and milestones Proactive problem-solving and attention to detail Technical Proficiency Comfortable using and explaining digital platforms or software tools Proficient with computers Strong understanding of: SaaS platforms APIs and integrations (basic understanding) CRMs (e.g., Salesforce, HubSpot) Ticketing or support tools (e.g., Zoho, Zendesk, Intercom) Project tools (e.g., Asana, Trello, Notion) Analytical Thinking Ability to track usage data and onboarding KPIs Identify trends and provide recommendations to improve processes SUPERVISORY RESPONSIBILITIES • None TRAVEL possible 10% CERTIFICATES, LICENSES, REGISTRATION High school diploma or GED 1-3+ years of experience in one or more of the following roles: Onboarding or implementation specialist Customer success or client services Technical support Account management (with a technical product) Experience in a SaaS, tech, healthcare, or platform-based environment is highly preferred. PAY TRANSPARENCY The base pay for this role in the Akron Ohio office is: $25.00- $26.50 per hour. You are also eligible for employee benefits medical, dental, vision, life, and participation in the company 401(k) plan. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Small Motor Skills: Picking, pinching, typing or otherwise working primarily with fingers rather than with whole hand or arm, as in handling. Speaking: Expressing or exchanging ideas by means of spoken word. Those activities in which require detailed or important spoken instructions must be conveyed to other workers accurately and quickly. Hearing: Ability to receive detailed information through oral communication with or without correction. Repetitive Motion: Substantial movement (motions) of the wrist, hands and fingers. WORK ENVIRONMENT This Hybrid Remote / In-office role provides the opportunity to gain knowledge while collaborating with co-workers while also considering a life work balance. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normal office environment with controlled temperature. ADDITIONAL REQUIREMENTS The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among co-workers.
    $25-26.5 hourly 21d ago
  • Closing Specialist (Portland, OR)

    Quicken Loans 4.1company rating

    Remote hearing specialist job

    As a Closing Specialist at Rocket Close, you will manage critical documents and financial details throughout the real estate settlement process. You will work directly with mortgage lenders to ensure accurate closing disclosures, balance financial records to the penny, and maintain positive client relationships. Your attention to detail and ability to thrive in a fast-paced environment will be essential as you help clients navigate the final steps of their real estate transactions. About the role Add fees and charges to build Closing Disclosures and Closing Statements for real estate settlements, including recording fees, transfer taxes, property taxes, commissions, utility bills, homeowners' association fees, and contract credits Coordinate directly with mortgage lenders to balance their borrowers' Closing Disclosures, obtain loan documents for closing and authorization to disburse after documents are executed. Communicate and develop good working relationships with lenders. Ensure that loan documents are prepared correctly to match title documents. Balance our files internally so that all incoming and outgoing funds match to the penny. About you 2+ years of title insurance experience is required, particularly in a position responsible for building Closing Disclosures, Closing Statements and/or HUD-1 Settlement Statements. Attention to detail and the ability to work in a fast-paced environment. Strong written and verbal communication skills along with a positive, “can-do” attitude. Extremely comfortable working with numbers and troubleshooting to balance a bottom line. A Multi-tasker: You are able to work with multi-tasking skills and prioritization in a constantly changing environment. Detail-oriented: You are the one that finds a needle in a haystack. Tech-Savvy: You're comfortable with technology and learn new programs quickly. What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Rocket Close is a leading national provider of title insurance, property valuations and settlement services. Here, you'll be given all the resources and support needed to deliver innovative solutions and in turn, your hard work will be rewarded with a competitive compensation package and an array of other amazing benefits. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at ****************** . Illinois, Maryland, Minnesota, Massachusetts, Colorado, New York City, New Jersey, Jersey City, California, D.C and Washington Candidates only: the compensation for this position is $22.80-$43.89 . The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here . The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the California Fair Chance Act.
    $56k-87k yearly est. Auto-Apply 11d ago
  • Hearing Instrument Specialist

    Hear.com Us

    Remote hearing specialist job

    **Must be actively licensed in Tennessee** 🎧 Teleaudiology is the future - come build it with us! hear.com is growing our 100% remote team of Hearing Instrument Specialists and Audiologists. Do the work you love, help patients hear better, and work entirely from home! What you'll do on the daily You will become part of a team which will focus on innovation topics and redefine the customer journey in the hearing care space. In a challenging and highly rewarding environment, we want you to be an essential part of our mutual success. We offer state-of-the-art hearing technologies that are reshaping people's perception of hearing aids. We seek enthusiastic, driven, and compassionate individuals to join our hear.com family. Test new technology to enhance customer experience Educate, demonstrate and train hear.com patients on the most effective ways to use and benefit from our devices Develop and maintain excellent relationships with clients Close interaction with the Customer Sales Team Collect learnings and share your knowledge with the biggest independent network of audiologists What you'll need Licensed HIS or Audiologist with 1+ year fitting experience HIS must have passed the ILE Entrepreneurial mindset and motivation to change the industry Great empathy, customer oriented, compassion, and enthusiastic Ability to Multi-task: You're organized and able to work within a team, and have strong leadership habits with the self-discipline to be autonomous. Reliable Network Connectivity: You must be able to hardwire to your home network and your download speed must be above 100Mbps and upload speed above 20Mbps. We'll provide the necessary equipment (laptop, monitor, keyboard, mouse, ethernet cable, etc.). What we offer Full-Time Schedule: Company working hours 8:00 am - 5:00 pm or 9:00am - 6:00pm (In your time zone) Monday - Friday. Competitive Compensation: Base: $61,800 + monthly bonuses (OTE $100,000 - 120,000) Benefits Package: Full medical, dental, vision, 401K, paid parental leave, open paid time off (PTO) policy ️, and paid sick time and paid company holidays. Unique Culture: We are a close-knit team that values ownership, collaboration, and solution-oriented thinking. Our goal and performance driven environment strengthens our bonds and drives our innovation and successful growth together. Who is hear.com? We are the fastest-growing hearing care company globally Since 2012, we've redefined hearing care with our unique digital business model. We're proud to be a profitable global health-technology leader with a mission to help everyone hear well to live well. With over 1,100 team members in 7 international locations, we've transformed the lives of hundreds of thousands of customers. We're shaping the future of hearing care , and every day our team helps customers improve their quality of life through better hearing. Join us in creating a world where everyone can "Hear Well to Live Well." We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. "Employment with hear.com is at-will, meaning that either you or the company may terminate employment at any time, for any reason, with or without notice or cause, as permitted by law.
    $32k-56k yearly est. Auto-Apply 3d ago
  • RCM Specialist

    Access Health Dental 4.7company rating

    Remote hearing specialist job

    Desert Valley Dental is seeking a detail-oriented and experienced Insurance RCM Specialist to oversee insurance payment posting, claims management, patient billing, and revenue cycle compliance across multiple dental office locations. This role plays a critical part in ensuring timely reimbursements, accurate billing, and optimized financial performance. Key Responsibilities: Insurance & Payment Processing: Accurately post insurance payments for all office locations, ensuring correct write-offs, adjustments, and account allocations. Review Explanation of Benefits (EOBs) for accuracy and compliance with practice policies. Monitor insurance payment trends and recommend workflow improvements to enhance efficiency and accuracy. Claims Management: Ensure all offices submit insurance claims through DentalXChange on a weekly basis. Collect and review weekly claim submission reports from each office every Friday. Perform monthly follow-ups on all outstanding insurance claims over 30 days to reduce aging and improve collections. Verify claims are submitted with required documentation (X-rays, perio charting, narratives, etc.) and meet payer guidelines. Manage insurance denials, rejections, and appeals promptly to maximize reimbursement. Patient Billing & Collections: Ensure monthly patient collection processes are completed by all offices, including statement generation, follow-up calls, and payment plan monitoring. Oversee patient billing accuracy and assist teams with patient account inquiries and issue resolution. Qualifications: Minimum 2-3 years of dental insurance billing and collections experience (multi-location experience preferred). Strong knowledge of dental insurance plans, EOBs, claims submission, and appeals. Experience with DentalXChange and dental practice management software. Excellent attention to detail and analytical skills. Strong communication skills and ability to train and support office teams. Ability to work independently and manage multiple priorities. Preferred Skills Revenue cycle management experience in a dental or healthcare setting. Familiarity with audits, reporting, and process improvement initiatives. Remote work experience a plus. Benefits: Health Insurance Flexible Schedule 401(k) matching Dental Insurance Vision Insurance Flexible spending account Life insurance Paid time off & Holiday Pay Referral program
    $25k-31k yearly est. Auto-Apply 41d ago

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