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Client Specialist jobs at Hearst - 733 jobs

  • Digital Client Specialist

    Hearst 4.4company rating

    Client specialist job at Hearst

    Digital Campaign Specialist The Digital Campaign Specialist is responsible for day-to-day ad operations duties including ad trafficking and management of direct and programmatic campaigns as well as working in various ad servers and digital platforms. What you will be doing: Programmatic campaign order entry, management and optimization with 1-2 years of working knowledge of Google Campaign Manager and any programmatic platform Analyze performance data and provide interpretation on programmatic campaigns Managing / traffic campaigns in ad serving tools such as Google Ad Manager Overseeing media tracking / analytics implementation Coordinating with internal teams to accomplish optimal campaign performance Improving data quality by collaborating with the digital buying team to ensure campaigns produce optimal outputs QA ads to meet site specs and ad server requirements QC campaigns to verify correctness of products placed into the system Active troubleshooting ad serving and tag firing issues and resolve discrepancies Ad hoc reporting - report to advertisers as needed HERE'S WHAT WE'RE LOOKING FOR: Highly motivated self-starter who can work dynamically with minimum supervision. Preference will go to those who can demonstrate solid planning, organizing and troubleshooting skills Strong interpersonal communication skills and ability to maintain constructive work relationships with internal and external clients and vendors Extreme attention to detail; accuracy in following instructions and details; strong follow-up skills Ability to prioritize multiple accounts effectively and work under tight deadlines and pressure A strong self-starter and problem-solver who can be resourceful in seeking answers and information Basic knowledge of HTML, Google Suite (Google Sheets) and MS Office (Excel experience is mandatory) Strong use of Microsoft Power Point skills Value in Action At Hearst Television we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve. Benefits Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits. Medical | Dental | Vision 401(k) matching Emotional Wellness Support Paid Time Off Paid Parental Leave LGBTQ+ Health Services Additional benefits to meet your and your family's needs
    $21k-25k yearly est. Auto-Apply 6d ago
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  • Associate Compliance Service Specialist

    Synapse Services, LLC 4.6company rating

    Syracuse, NY jobs

    The Associate Compliance Service Specialist (ACSS) role is unique role that combines compliance functions in addition to servicing functions. This position supports the Compliance Service Specialist Team, and the Regulatory Filing team within the Compliance department to provide greater control and oversight into that function. This role allows for significant improvement in compliance targets and metrics. The role of ACSS is a hybrid role with a highly specialized skill set to bridge the gap between the Servicing Team and the Compliance Team. ACSS role is crucial to the overall success of the organization and will play a key role in supporting the Regulatory Filing team to ensure that compliance deadlines and requirements are met. Essential Functions/ Primary Responsibilities: Prepare, send, and collect state specific diligent effort forms and additional state specific forms. Manage assigned accounts and handle all aspects of the post binding workflow. Maintaining post binding files and uploads into Centralis. Reviewing outstanding subjectivity requirements and coordinating collection of outstanding subjectivities. Establish and develop solid working relationships with external retail and carrier partners. Order policies from the carriers. Follow up on outstanding policies and endorsements. Setting and following up on suspenses for cross department tasks (i.e. for AAM, AE and AM's) Review policies, binders and invoices for accuracy. Coordinate policy and binder corrections. After review, apply state required stamping language and deliver the policy to the retail partner. Completing any required carrier surplus lines forms. Willingness to be cross trained in all aspects of the department as assigned by the Director of Compliance. Other tasks and responsibilities as determined based on operational needs within the department. Knowledge, Skills, and Ability: Must obtain a Property & Casualty License within ___ days of hire date. Basic knowledge of insurance markets, rating procedures, coverages, and industry operations to effectively manage, maintain, and service assigned client and prospect. Demonstrated ability to manage multiple priorities in a high-volume position, deliver timely and accurate work products with a sense of urgency as required. Exceptional interpersonal skills, high level of emotional intelligence, and exceptional communication skills. Goal and detail oriented: sense of urgency and ability to meet client and producer expectations through well executed time management skills. Ability to utilize computer and understand functionality. Consistently increasing knowledge of available technology and amending work patterns to maximize efficiency. Knowledge and ability to perform technical tasks to expedite client service using critical thinking and analytical skills where applicable. Personal Accountability, willingness to learn and grow. Must maintain a valid driver's license or have transportation available when needed to be able to leave for calls, meetings and/or visits. Preference will be given to candidates with prior Property & Casualty experience. Working knowledge of commercial lines insurance and/or insurance licensing preferred. Previous insurance or claims experience and knowledge of Property & Casualty compliance concepts preferred. Training will be provided for the right candidate. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. High-pressure, fast-paced environment with significant telephone and personal disruption. A large number of multiple steps in a complex system performed with accuracy and speed is essential to the successful completion of tasks. Other Duties: This is intended to describe the level of work required by the person performing the work of the positions and physical requirements normal to the position. Principal duties outlined are the essential responsibilities and duties and other duties may be assigned as needs arise or as required to support principal duties. Any written contractual agreements will supersede this job description. Employees must be able to perform essential functions of the position satisfactory, if requested reasonable accommodation will be provided to enable employees with disabilities to perform essential functions of the job, absent undue hardship.
    $82k-112k yearly est. 1d ago
  • Customer Service Specialist

    Hunter Hamilton 4.6company rating

    Malvern, PA jobs

    📍 Onsite | Malvern, PA 💰 $26-$28/hr A global manufacturing and building solutions leader is seeking an experienced Customer Service professional to support its onsite service operations in Malvern, PA. This role is ideal for someone who excels in a fast-paced environment and takes pride in delivering accurate, high-quality service. Onsite role (not remote) Must be flexible for a shift between 7:30am and 6pm (8-hour shift), with flexibility for OT What You'll Do Manage and maintain customer orders in SAP Process EDI and standard orders; verify pricing and availability Coordinate with sales, logistics, and operations to ensure on-time delivery Resolve customer issues, complaints, and RMAs with professionalism Track shipments, expedite urgent orders, and communicate updates clearly Keys to Success SAP order management experience 2-4 years of customer service experience (manufacturing/building products preferred) Strong communication, organization, and multitasking skills Customer-focused mindset with strong problem-solving ability
    $26-28 hourly 3d ago
  • Client Engagement Specialist (AZ-ONSITE)

    Ansira, Inc. 4.3company rating

    Remote

    The On-site Client Engagement Specialist will serve as a dedicated resource to our AZ client. You will help drive platform utilization, client satisfaction, and revenue growth for Ansira. This role provides proactive, strategic recommendations and guidance to help clients achieve their marketing goals while ensuring optimal use of Ansira's tools and services. While not responsible for hands-on design work, the role will require design consultation and the ability to guide clients on best practices for creative and brand execution. This is an in-person position, located within our client's offices.Key Responsibilities Client Partnership & Support Serve as a primary day-to-day contact for client platform needs, ensuring outstanding service and strong relationship management. Anticipate client needs, suggest strategic alternatives, and identify opportunities that support both client goals and Ansira revenue growth. Troubleshoot client issues across email, phone, and in-person interactions, ensuring timely resolution. Ensure on-time execution of client projects, meeting quality and delivery expectations. Responsible for order entry and order management, maintaining accuracy across all submissions. Travel to client's office locations will be required. Platform Utilization & Strategic Guidance Drive platform adoption through education, training, and proactive recommendations. Provide actionable insights based on platform usage and marketing performance data to help clients optimize spend and outcomes. Provide clients with creative and design consultation, ensuring alignment with brand and compliance standards. May be required to operate in-house small format printer to produce rush projects and client proofs. Training & Enablement Lead or support training sessions, workshops, and presentations to enable client teams to fully leverage Ansira's tools and processes. Act as a brand and process advocate, reinforcing best practices across distributor and supplier needs. Collaboration & Communication Partner closely with the Strategic Client Engagement Manager and internal cross-functional teams (Creative, Print, Analytics, Media) to align on priorities and deliver seamless client experiences. Document client expectations, project requirements, and feedback, ensuring alignment and follow-through. Qualifications & Skills 2-4 years of experience in customer service and engagement, marketing consultation, or a related field. Strong understanding of marketing strategies (preferably within the BevAlc or consumer goods industry). Excellent communication, presentation, and relationship-building skills. Experience supporting software or platform adoption in a consultative role. Familiarity with creative/design processes and print production; ability to provide guidance on creative needs to aligned design team. Highly organized, detail-oriented, and able to manage multiple projects simultaneously. Self-motivated, proactive, and solutions-oriented.
    $34k-55k yearly est. Auto-Apply 9d ago
  • Customer Relations Specialist

    Cincinnati Opera 3.3company rating

    Cincinnati, OH jobs

    Career Opportunity: Customer Relations Specialist with Better Business Bureau in Cincinnati, OH Are you ready to join an organization that sets the standard for ethics and excellence in business? Are you an excellent listener? Do you thrive in answering questions and providing effective solutions to customers? If so, join BBB Cincinnati! Better Business Bureau | Cincinnati is seeking a Customer Relations Specialist for our Marketplace Resource team to provide excellent customer service to those who contact BBB for assistance with disputes and purchasing decisions. You will also assist in the development and maintenance of BBB's Business Profiles. You will be the primary person responsible for taking incoming calls. Your mission is to assist in resolving complaints, providing excellent customer service, and keeping our Business Profiles timely and relevant. QUALIFICATIONS AND SKILLS: To be successful in this role, you must be organized and thorough with keen attention to detail, yet efficient and able to meet deadlines. You must also be a skilled communicator who approaches issues with curiosity and uses a collaborative problem-solving approach. Sound decision making, active and effective listening, time management, and practical AI familiarity are a must to effectively perform this role. Other qualifications include: Associate Degree or equivalent work experience 2 plus years of relevant experience in a customer supporting role, preferred Strong computer skills including G Suite and knowledgeable about Internet research tools Commitment to providing outstanding customer service to our customers Ability to communicate professionally and persuasively over the phone, in writing and in person with businesses of all sizes and in all industries Strong active listening skills, ability to investigate problems and to develop solutions Ability to manage conflict in a positive and constructive fashion Ability to understand internal policies and procedures and to communicate them to internal and external customers Ability to draft professional business correspondence and other communications including email communications with attention to proper grammar, spelling, and punctuation Professional speaking voice & excellent telephone etiquette Learn more about the BBB at ********************************************* Apply online today to join a GREAT team with great work benefits! Employer is EEO/M/F/V/D. BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to, race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history. #ZR
    $62k-73k yearly est. Auto-Apply 8d ago
  • Client Performance Specialist - WSOC TV

    Cox Media Group 4.7company rating

    Charlotte, NC jobs

    Job Title: Client Performance Specialist - WSOC TV The Client Performance Specialist focuses on campaign and performance management for our portfolio of digital advertising clients. The Client Performance Specialist works closely with our local market sales teams, specialist teams and our internal operations teams to understand how our advertising campaigns are performing holistically. In terms of campaign management, the individual in this role will be responsible for keeping an overarching view of our advertisers' media plans and goals and ensuring that our local stakeholders and clients are served with the best-in-class customer care. The individual must be able to collect, mine, and interpret campaign data, developing actionable insights in an executive level report that increases ROI for our advertisers. This individual must maintain comprehensive knowledge of all aspects of digital products including product offerings, protocols, and KPI management. They must have a strategic mindset, being able to review campaigns' performance outcomes and make strategic decisions on what levers need to be pulled to optimize client campaigns. The individual must be a team player, with the ability to collaborate with internal and external stakeholders while analyzing performance and developing strategies. Clear and concise communications will be key for the individual to succeed. Previous experience in digital campaign analytics and creating client-facing deliverables is critical. The Client Performance Specialist must have in-depth knowledge of digital analytic platforms, being confident in accessing and pulling data in systems such as Google Analytics, Google Ads, Facebook, and more. A basic knowledge of ad tags/trafficking and conversion management (Google Tag Manager) will only help this individual excel in the role. An analytically curious mind is key. Essential Duties and Responsibilities Leverage comprehensive knowledge of all digital ad products and operation processes to effectively monitor and enhance campaigns to achieve advertiser goals and KPIs Maintain internal documentation to ensure that campaigns are managed properly, with account details recorded for media plans, optimizations, and other client details Offer a holistic campaign perspective, effectively communicating performance to our stakeholders in ongoing reporting recaps Follow SLAs determined for campaign launch, revisions, and deliverables working with internal and external stakeholders Provide facilitation for continuously improving the quality of service and campaign results for our local markets and clients Responsible for order entry, trafficking, monitoring, and reporting on digital owned & operated campaigns Quality assurance on work performed by our corporate team Leverage storytelling skills to build exceptional customer reports Minimum Qualifications 2-4 years of experience working in a digital advertising operations role, working with sales and marketers 2-4 years of experience in campaign and performance management Knowledge of digital marketing including SEM, SEO, social, content marketing, programmatic, video, display advertising, and website development Knowledge of ad tagging and the CM Trafficking, Reporting, & Attribution platforms and ability to formulate appropriate recommendations to improve client ROI is a plus Analytical and possess the ability to evaluate data and interpret results for client-facing deliverables Knowledge of attribution and omni-channel efforts is essential, understanding how all marketing channels work together to drive results Excel skills needed for interpreting data for insights and superior PPT skills for visualizing the outcomes and opportunities Proven skills in digital campaign management including processing, trafficking, and monitoring performance against established expectations Excellent written and verbal communication skills are necessary for effectively managing performance Problem-solving skills is required, with the ability to proactively identify potential issues, troubleshoot and quickly resolve them Demonstrated customer service skills with ability to build strong working relationships and consistently meet or exceed customer expectations Proven ability to manage multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly Detailed knowledge of both internal and outsourced digital platforms, understanding how technology stacks come together to serve our campaigns Preferred Qualifications BA/BS from a 4-year university or equivalent preferred Working knowledge in ad platforms and reporting in systems such as: Google Analytics, Google Ads, general Google Marketing Platforms, Facebook, CM360/DV360/SA360, etc. Google Analytics and Google Ads certifications are preferred About Cox Media Group CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit ********************* Req #: 2001 #LI-Onsite
    $48k-57k yearly est. 59d ago
  • Client Performance Specialist - Athens Radio

    Cox Media Group 4.7company rating

    Watkinsville, GA jobs

    The Client Performance Specialist focuses on campaign and performance management for our portfolio of digital advertising clients. The Client Performance Specialist works closely with our local market sales teams, specialist teams and our internal operations teams to understand how our advertising campaigns are performing holistically. In terms of campaign management, the individual in this role will be responsible for keeping an overarching view of our advertisers' media plans and goals and ensuring that our local stakeholders and clients are served with the best-in-class customer care. The individual must be able to collect, mine, and interpret campaign data, developing actionable insights in an executive level report that increases ROI for our advertisers. This individual must maintain comprehensive knowledge of all aspects of digital products including product offerings, protocols, and KPI management. They must have a strategic mindset, being able to review campaigns' performance outcomes and make strategic decisions on what levers need to be pulled to optimize client campaigns. The individual must be a team player, with the ability to collaborate with internal and external stakeholders while analyzing performance and developing strategies. Clear and concise communications will be key for the individual to succeed. Previous experience in digital campaign analytics and creating client-facing deliverables is critical. The Client Performance Specialist must have in-depth knowledge of digital analytic platforms, being confident in accessing and pulling data in systems such as Google Analytics, Google Ads, Facebook, and more. A basic knowledge of ad tags/trafficking and conversion management (Google Tag Manager) will only help this individual excel in the role. An analytically curious mind is key. Essential Duties and Responsibilities * Leverage comprehensive knowledge of all digital ad products and operation processes to effectively monitor and enhance campaigns to achieve advertiser goals and KPIs * Maintain internal documentation to ensure that campaigns are managed properly, with account details recorded for media plans, optimizations, and other client details * Offer a holistic campaign perspective, effectively communicating performance to our stakeholders in ongoing reporting recaps * Follow SLAs determined for campaign launch, revisions, and deliverables working with internal and external stakeholders * Provide leadership and facilitation for continuously improving the quality of service and campaign results for our local markets and clients * Responsible for trafficking, monitoring, and reporting on digital owned & operated campaigns * Quality assurance on work performed by our corporate team * Leverage storytelling skills to build exceptional customer reports Minimum Qualifications * 2-4 years of experience working in a digital advertising operations role, working with sales and marketers * 2-4 years of experience in campaign and performance management * Knowledge of digital marketing including SEM, SEO, social, content marketing, programmatic, video, display advertising, and website development * Working knowledge in ad platforms and reporting in systems such as: Google Analytics, Google Ads, general Google Marketing Platforms, Facebook, CM360/DV360/SA360, etc. Google Analytics and Google Ads certifications are required * Knowledge of ad tagging and the CM Trafficking, Reporting, & Attribution platforms and ability to formulate appropriate recommendations to improve client ROI is a plus * Analytical and possess the ability to evaluate data and interpret results for client-facing deliverables * Knowledge of attribution and omni-channel efforts is essential, understanding how all marketing channels work together to drive results * Excel skills needed for interpreting data for insights and superior PPT skills for visualizing the outcomes and opportunities * Proven skills in digital campaign management including processing, trafficking, and monitoring performance against established expectations * Excellent written and verbal communication skills are necessary for effectively managing performance * Problem-solving skills is required, with the ability to proactively identify potential issues, troubleshoot and quickly resolve them * Demonstrated customer service skills with ability to build strong working relationships and consistently meet or exceed customer expectations * Proven ability to manage multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly * Detailed knowledge of both internal and outsourced digital platforms, understanding how technology stacks come together to serve our campaigns Preferred Qualifications * BA/BS from a 4-year university or equivalent preferred About Cox Media Group CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit ********************* Req #: 2011 #LI-Onsite CMG is a special place. Here, we rely on our winning mindset and deep expertise to find creative solutions, think differently, and work together to positively impact the people and communities we serve. It's where we connect and inspire diverse audiences every day and everywhere with our unmatched content, products, services and people. At CMG, we take pride in our collaborative and open environment, where everyone feels valued, seen and heard. Our shared commitment to living our company's core Values - Teamwork, Diversity, Integrity, Quality and Fiscal Responsibility - propels us every day, in everything we do. We encourage you to explore #LifeAtCMG, where you can bring your best, authentic self to work, think boldly and make a difference. If you are currently a CMG employee, please log into THRIVE to access our internal career center. Nearest Major Market: Athens Apply now
    $59k-69k yearly est. 40d ago
  • Client Onboarding Specialist

    Firespring 3.8company rating

    Lincoln, NE jobs

    Looking for your chance to make a real impact? Firespring, Nebraska's first Certified B Corporation , is looking for an amazing human to join our team. We're known for providing marketing, printing and strategic guidance to thousands of brands, businesses and nonprofits in all 50 states and all over the world. Our mission is to accelerate client prosperity so we collectively do more good. Please let us know if this position sounds like your dream job. Job Description If you like to have a few balls in the air and get satisfaction out of keeping them there, then this job is going to be your thing. You'll be building relationships with nonprofit organizations and small to mid-sized businesses all over the US, attending to all new clients on our software as a service (SaaS) platform from point of sale through go live. Gaining an understanding of our client's needs and executing them through training and website updates is your primary goal. Get ready to have some coffee dates over the phone, generating ideas and brainstorming tactics to better your clients' marketing efforts. If you think an additional product or service is perfect for our clients you're not afraid of pitching the idea. You know the importance of long-term client retention. Loyalty to our clients' needs is what we are all about. Tasks & Responsibilities Put on your game face to present our work to our clients in a clear, confident and strategic way. Show some tough love to motivate clients and keep them on track. Communicate across departments to ensure proper setup, design and customizations are completed to client specifications. Develop maintenance plans for ongoing client outreach. Teach clients best practices of industry standards in marketing and technology. Keep projects from falling into the occasional black hole titled “notgettingdoneness.” Find creative ways to coordinate and get projects done. Record all client-related correspondence so we know what we've done to help. Consult with clients to maximize the use of our products. Be able to move that occasional elephant in our three-ring circus. Keep an eye on the industries we serve to better meet client needs. Qualifications Organizer extraordinaire-in fact, it slightly bothers you that this list of bullet points isn't in alphabetical order. You have experience in web development, marketing or a project management environment. You are energetic and polite on the phone. Our clients can hear that smile. Persistent and Task Oriented are your nicknames. You can explain a concept to your IT guy, or your grandma. Whoever's listening. You can juggle more than the average juggler, figuratively. (If you can actually juggle we will also want to see that...) Quality is job one, two and three. You know enough about HTML cheats to be dangerous. You know how to strike a fun/work balance. Compensation & Benefits Salary-You don't need to go to the grocery store to bring home the bacon. We reward candidates who wow us by offering competitive pay. 401(k)-Your parents preached about the importance of saving. Now we're helping you get it done. Firespring provides professional financial advisors who will help you make a plan and guide your investments. Fun-Millions of people go to work, punch the clock from 8 to 5 and hate every moment of it. That's not the case here. We prioritize loving your experience here and have a group of people dedicated to creating activities inside and outside the office. To put it mildly, we're serious about having fun-and it reflects in our work and the relationships too. Miscellaneous Benefits-Not all benefits are about the Benjamins, baby. Some of the things you'll enjoy while working here include unlimited soft drinks, tea and beer. Dress code? We want you to have personal freedom-just stick to the general guidelines of your role and you be you. Ready to come aboard? Let's make this happen. While we genuinely appreciate your interest in employment with Firespring, we can only respond to the most qualified candidates. Firespring is an EEO/AA employer.
    $24k-39k yearly est. 41d ago
  • Client Success - Healthcare Corporate Specialist (NYC)

    Guidepoint 4.6company rating

    New York, NY jobs

    Play a vital role in Guidepoint's success. Guidepoint is seeking an entrepreneurial and outgoing individual to spearhead coverage of our Insights expert call and transcript library product for our Corporate Healthcare client base. As a liaison for our clients and salespeople, you will play a pivotal role in driving engagement and revenue growth within the rapidly expanding Insights product line. Leveraging your exceptional CRM skills, effective organization, and keen attention to detail, you will collaborate cross-functionally to maximize usage of our offering among our active trials and current subscribing clients. This highly visible position will involve working closely with the Insights group heads to develop strategic plans for enhancing client engagement and retention. This is a hybrid role located in New York City. What You'll Do: Serve as an advocate for the Insights product with corporate healthcare clients and foster three-dimensional relationships with key stakeholders Develop personalized engagement plans for each client depending on therapeutic areas of focus, ongoing clinical trials of interest, and competing companies to effectively market Insights content Monitor and drive client engagement through direct outreach efforts: direct emails, product demonstrations, virtual and onsite meetings Collaborate with sales team to ensure timely renewals and drive upsell opportunities Acquire valuable feedback and insights from clients to inform product development, marketing strategies, and sales efforts What You Have: Bachelors or masters degree from an accredited University, Healthcare-adjacent coursework is a plus 2+ years of professional work experience, with a focus on B2B product sales Understanding of the corporate org structure, the roles, responsibilities, and unmet needs of our corporate buyers, and ability to engage with senior business leaders with innovative content and ideas Excellent communication skills, with the ability to distill complex issues into clear and concise messages Experience working with or using expert networks is a plus Experience selling into Pharma companies is a plus Intellectual curiosity, adaptability, and a team-first collaborative approach Demonstrated ability to work both independently and as part of a team, with a commitment to delivering results What You Have: Bachelor's degree from an accredited college/university with major / degree preference, as applicable Years of experience requirement(s) with specific skills, as applicable Years of experience requirement(s) with specific technologies or kind of work, as applicable Excellent written and verbal communication skills Demonstrated ability to work independently and in a team atmosphere with minimal supervision Strong focus on quality, attention to detail, and addressing client needs What We Offer: The annual base salary range for this position is $75,000. Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for an annual discretionary bonus based on performance. You will also be eligible for the following benefits: 15 PTO days, 10 legal holidays, and sick days Comprehensive medical, dental, and vision plans Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans Commuter benefits and a corporate gym rate Development opportunities through the LinkedIn Learning platform Free snacks and beverages in the office Friday happy hour and “Summer Fridays” Year-round corporate athletic league Casual work environment, team building, and other social events About Guidepoint: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.75 million experts and Guidepoint's 1,600 employees worldwide, we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. #LI- SP1 #LI-HYBRID Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for an annual discretionary bonus based on performance. Compensation$75,000-$75,000 USD
    $75k-75k yearly Auto-Apply 28d ago
  • Client Success - Healthcare Corporate Specialist (NYC)

    Guidepoint Global 4.6company rating

    New York, NY jobs

    Play a vital role in Guidepoint's success. Guidepoint is seeking an entrepreneurial and outgoing individual to spearhead coverage of our Insights expert call and transcript library product for our Corporate Healthcare client base. As a liaison for our clients and salespeople, you will play a pivotal role in driving engagement and revenue growth within the rapidly expanding Insights product line. Leveraging your exceptional CRM skills, effective organization, and keen attention to detail, you will collaborate cross-functionally to maximize usage of our offering among our active trials and current subscribing clients. This highly visible position will involve working closely with the Insights group heads to develop strategic plans for enhancing client engagement and retention. This is a hybrid role located in New York City. What You'll Do: * Serve as an advocate for the Insights product with corporate healthcare clients and foster three-dimensional relationships with key stakeholders * Develop personalized engagement plans for each client depending on therapeutic areas of focus, ongoing clinical trials of interest, and competing companies to effectively market Insights content * Monitor and drive client engagement through direct outreach efforts: direct emails, product demonstrations, virtual and onsite meetings * Collaborate with sales team to ensure timely renewals and drive upsell opportunities * Acquire valuable feedback and insights from clients to inform product development, marketing strategies, and sales efforts What You Have: * Bachelors or masters degree from an accredited University, Healthcare-adjacent coursework is a plus * 2+ years of professional work experience, with a focus on B2B product sales * Understanding of the corporate org structure, the roles, responsibilities, and unmet needs of our corporate buyers, and ability to engage with senior business leaders with innovative content and ideas * Excellent communication skills, with the ability to distill complex issues into clear and concise messages * Experience working with or using expert networks is a plus * Experience selling into Pharma companies is a plus * Intellectual curiosity, adaptability, and a team-first collaborative approach * Demonstrated ability to work both independently and as part of a team, with a commitment to delivering results What You Have: * Bachelor's degree from an accredited college/university with major / degree preference, as applicable * Years of experience requirement(s) with specific skills, as applicable * Years of experience requirement(s) with specific technologies or kind of work, as applicable * Excellent written and verbal communication skills * Demonstrated ability to work independently and in a team atmosphere with minimal supervision * Strong focus on quality, attention to detail, and addressing client needs What We Offer: The annual base salary range for this position is $75,000. Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for an annual discretionary bonus based on performance. You will also be eligible for the following benefits: * 15 PTO days, 10 legal holidays, and sick days * Comprehensive medical, dental, and vision plans * Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans * Commuter benefits and a corporate gym rate * Development opportunities through the LinkedIn Learning platform * Free snacks and beverages in the office * Friday happy hour and "Summer Fridays" * Year-round corporate athletic league * Casual work environment, team building, and other social events About Guidepoint: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.75 million experts and Guidepoint's 1,600 employees worldwide, we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. #LI- SP1 #LI-HYBRID Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for an annual discretionary bonus based on performance. Compensation $75,000-$75,000 USD
    $75k-75k yearly Auto-Apply 34d ago
  • Client Relations Specialist

    Global 4.1company rating

    Beachwood, OH jobs

    The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service. Duties and Responsibilities: Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff Experience and Education: 1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
    $56k-66k yearly Auto-Apply 60d+ ago
  • Client Associate

    Dow Jones & Company 4.0company rating

    New York, NY jobs

    Job Description:About the Role The Client Associate is a necessary team player, partnering to sell integrated media solutions and partnerships to clients. You will support designated Client Partners to prepare proposals, maintain excellent client relations, produce leads, and sell to clients within the Luxury, Enterprise and Financial services industries industry to achieve quarterly revenue goals. You Will: New Business Search for contacts based on priorities from the CP/Director Search for updates in LinkedIn/Factiva, etc. (promotions, starting new jobs, Thought leadership) Meeting Preparation Identifying the key decision makers for the client lists we are prospecting. Learn the agenda they share in social media priorities for marketing strategy. Brief the Integrated Marketing team with insights on the client Prepare a few key topics/questions to ask Focus time around Contalto & Media Radar to see what they are doing in the space Proposals In collaboration with Client Partner and other teams, preparing and sending proposals to clients Answer client's questions regarding the proposal Work on revisions to the proposal and setting the deal until the performance stage, and then transfer it to planning to manage Client's support Work on several requests from clients including billing RFI, research requests, competitors data, screenshots etc Share WSJ published content that features clients Team's support Cover for Client Partner and Associate Client Partner when needed Prospect/research projects for the team Upselling - post sale Work with planning on the wrap deck/report analysis for clients. Share the relevant insights with the client and finding a few ideas to upsell the deal based on the performance results You Have: 0-2 years' experience in advertising sales support is required B2B & B2C media sector knowledge is preferred, or understanding is advantageous Proven experience in providing client support and service Proven ability to work well within a team environment while accomplishing individual projects Strong proficiency with Microsoft and Google applications Strong familiarity with non-traditional media solutions, including custom content and conferences Strong familiarity with traditional media, print and digital media Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Medical, Dental and Vision Insurance Plans Education Benefits Paid Maternity and Paternity Leave Family Care Benefits Commuter Transit Program Subscription Discounts Employee Referral Program Learn more about all our US benefits Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Media Sales Job Category: Sales Union Status: Union role Pay Range: $65,000 - $75,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
    $65k-75k yearly Auto-Apply 27d ago
  • Client Associate

    Dow Jones 4.0company rating

    New York, NY jobs

    About the Role The Client Associate is a necessary team player, partnering to sell integrated media solutions and partnerships to clients. You will support designated Client Partners to prepare proposals, maintain excellent client relations, produce leads, and sell to clients within the Luxury, Enterprise and Financial services industries industry to achieve quarterly revenue goals. You Will: _New Business_ + Search for contacts based on priorities from the CP/Director + Search for updates in LinkedIn/Factiva, etc. (promotions, starting new jobs, Thought leadership) _Meeting Preparation_ + Identifying the key decision makers for the client lists we are prospecting. + Learn the agenda they share in social media priorities for marketing strategy. + Brief the Integrated Marketing team with insights on the client + Prepare a few key topics/questions to ask + Focus time around Contalto & Media Radar to see what they are doing in the space _Proposals_ + In collaboration with Client Partner and other teams, preparing and sending proposals to clients + Answer client's questions regarding the proposal + Work on revisions to the proposal and setting the deal until the performance stage, and then transfer it to planning to manage _Client's support_ + Work on several requests from clients including billing RFI, research requests, competitors data, screenshots etc + Share WSJ published content that features clients _Team's support_ + Cover for Client Partner and Associate Client Partner when needed + Prospect/research projects for the team _Upselling - post sale_ + Work with planning on the wrap deck/report analysis for clients. + Share the relevant insights with the client and finding a few ideas to upsell the deal based on the performance results You Have: + 0-2 years' experience in advertising sales support is required + B2B & B2C media sector knowledge is preferred, or understanding is advantageous + Proven experience in providing client support and service + Proven ability to work well within a team environment while accomplishing individual projects + Strong proficiency with Microsoft and Google applications + Strong familiarity with non-traditional media solutions, including custom content and conferences + Strong familiarity with traditional media, print and digital media Our Benefits + Comprehensive Healthcare Plans + Paid Time Off + Retirement Plans + Comprehensive Medical, Dental and Vision Insurance Plans + Education Benefits + Paid Maternity and Paternity Leave + Family Care Benefits + Commuter Transit Program + Subscription Discounts + Employee Referral Program Learn more about all our US benefits Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Media Sales Job Category: Sales Union Status: Union role Pay Range: $65,000 - $75,000 We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process. Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice. For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. Req ID: 50709
    $65k-75k yearly 29d ago
  • Digital Client Specialist

    Hearst Communications 4.4company rating

    Client specialist job at Hearst

    Digital Campaign Specialist The Digital Campaign Specialist is responsible for day-to-day ad operations duties including ad trafficking and management of direct and programmatic campaigns as well as working in various ad servers and digital platforms. What you will be doing: * Programmatic campaign order entry, management and optimization with 1-2 years of working knowledge of Google Campaign Manager and any programmatic platform * Analyze performance data and provide interpretation on programmatic campaigns * Managing / traffic campaigns in ad serving tools such as Google Ad Manager * Overseeing media tracking / analytics implementation * Coordinating with internal teams to accomplish optimal campaign performance * Improving data quality by collaborating with the digital buying team to ensure campaigns produce optimal outputs * QA ads to meet site specs and ad server requirements * QC campaigns to verify correctness of products placed into the system * Active troubleshooting ad serving and tag firing issues and resolve discrepancies * Ad hoc reporting - report to advertisers as needed HERE'S WHAT WE'RE LOOKING FOR: * Highly motivated self-starter who can work dynamically with minimum supervision. Preference will go to those who can demonstrate solid planning, organizing and troubleshooting skills * Strong interpersonal communication skills and ability to maintain constructive work relationships with internal and external clients and vendors * Extreme attention to detail; accuracy in following instructions and details; strong follow-up skills * Ability to prioritize multiple accounts effectively and work under tight deadlines and pressure * A strong self-starter and problem-solver who can be resourceful in seeking answers and information * Basic knowledge of HTML, Google Suite (Google Sheets) and MS Office (Excel experience is mandatory) * Strong use of Microsoft Power Point skills Value in Action At Hearst Television we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve. Benefits Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits. * Medical | Dental | Vision * 401(k) matching * Emotional Wellness Support * Paid Time Off * Paid Parental Leave * LGBTQ+ Health Services * Additional benefits to meet your and your family's needs
    $21k-25k yearly est. 5d ago
  • Account Services Representative

    Vevo 4.3company rating

    Los Angeles, CA jobs

    Job DescriptionVevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With more than 25B views across television, desktop and mobile devices each month, Vevo brings music videos to the world - when, where, and how fans want them. We're seeking an Account Services Representative to join our small team of talented Revenue Generating and Operation specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This ASR role will report to the Account Executive, as part of the larger Revenue Operations/Sales organization. The ASR will have the opportunity to help create and position compelling media proposals in an effort to drive revenue growth & provide best in class customer service to the Sales organization. As a member of the Sales team here at Vevo, you'll be working alongside super talented individuals that will both inspire you and challenge you to think about things like strategic sales planning, inventory forecasting/utilization, and ad product pricing/packaging in ways you hadn't imagined. We often take time as a team to review new industry trends and advancements, and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Inventory Analysts, Campaign Managers to Sales Operations specialists, and we're excited about having you join us! As.a member of the team, you will: Create & revise compelling and sellable media proposals in the pre-sale process Have a knowledge of all historical rates by client for proposal creation Attend all necessary RFP brainstorm meetings to provide insight on pricing, packaging and inventory requirements for media proposals Play integral role in the Sales Prospecting process Ensure all data is accurately entered and updated in Salesforce & Operative Manage that AE pipeline stages are consistent within each system Submit, review and Single Sign IOs in accordance with planning & Vevo policy/procedure Handle post-sale revisions to booked placements which include any targeting changes or re-expressions and budget shifts Forecast inventory availability for Takeovers and Rotational media Manage Go-To Market packaging & premiere tracking Manage upfront rates & upfront spend tracking Work with Sales and Ad Ops in managing any delivery issues and propose inventory solutions Manage the artist list creation & discussions with client in coordination with Inventory & Sales, including ComScore Artist Pulls/Rankers Manage nationwide project initiatives such as proactive packaging, Premieres, Audience Guarantee. Make strategic pricing decisions in the Scatter market with Management oversight and guidance This describes you: You have extreme attention to detail You are comfortable in a fast-paced work environment You can multi-task like a pro without letting anything slip through the cracks You are comfortable in a client-facing role You love to collaborate and take your analysis and working with various teams to put it into action You are intrigued by a dynamic, flexible digital video product and its revenue potential You enjoy creating solutions; using your expertise to contribute to revenue growth and campaign success You have experience taking fun seriously, cheering up your teammates when they need some positive encouragement, and you naturally understand that work isn't work when you love what you do You have an expressed desire to learn and grow into a sales career Requirements: Recent college graduate, with a keen interest in Sales Internship experience in digital, TV, and/or agency media is a plus Must be highly proficient in Excel & Powerpoint A plus if you have knowledge of DoubleClick, Operative, and/or Salesforce High level understanding of media math, media proposal composition and Nielsen/Comscore data ratings is ideal Not required, but experience working with dynamic digital products such as: Sponsorships, Audience Guarantee, Viewability & Programmatic is a plus Interested? Great! You might like to know: We're a fun, energetic, and tight knit team We really enjoy music and technology We have excellent compensation and benefits packages We have premier access to music content and new releases of original media content We offer a 401k match We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $38k-50k yearly est. 8d ago
  • Account Services Representative

    Vevo 4.3company rating

    Los Angeles, CA jobs

    Vevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With more than 25B views across television, desktop and mobile devices each month, Vevo brings music videos to the world - when, where, and how fans want them. We're seeking an Account Services Representative to join our small team of talented Revenue Generating and Operation specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This ASR role will report to the Account Executive, as part of the larger Revenue Operations/Sales organization. The ASR will have the opportunity to help create and position compelling media proposals in an effort to drive revenue growth & provide best in class customer service to the Sales organization. As a member of the Sales team here at Vevo, you'll be working alongside super talented individuals that will both inspire you and challenge you to think about things like strategic sales planning, inventory forecasting/utilization, and ad product pricing/packaging in ways you hadn't imagined. We often take time as a team to review new industry trends and advancements, and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Inventory Analysts, Campaign Managers to Sales Operations specialists, and we're excited about having you join us! As.a member of the team, you will: Create & revise compelling and sellable media proposals in the pre-sale process Have a knowledge of all historical rates by client for proposal creation Attend all necessary RFP brainstorm meetings to provide insight on pricing, packaging and inventory requirements for media proposals Play integral role in the Sales Prospecting process Ensure all data is accurately entered and updated in Salesforce & Operative Manage that AE pipeline stages are consistent within each system Submit, review and Single Sign IOs in accordance with planning & Vevo policy/procedure Handle post-sale revisions to booked placements which include any targeting changes or re-expressions and budget shifts Forecast inventory availability for Takeovers and Rotational media Manage Go-To Market packaging & premiere tracking Manage upfront rates & upfront spend tracking Work with Sales and Ad Ops in managing any delivery issues and propose inventory solutions Manage the artist list creation & discussions with client in coordination with Inventory & Sales, including ComScore Artist Pulls/Rankers Manage nationwide project initiatives such as proactive packaging, Premieres, Audience Guarantee. Make strategic pricing decisions in the Scatter market with Management oversight and guidance This describes you: You have extreme attention to detail You are comfortable in a fast-paced work environment You can multi-task like a pro without letting anything slip through the cracks You are comfortable in a client-facing role You love to collaborate and take your analysis and working with various teams to put it into action You are intrigued by a dynamic, flexible digital video product and its revenue potential You enjoy creating solutions; using your expertise to contribute to revenue growth and campaign success You have experience taking fun seriously, cheering up your teammates when they need some positive encouragement, and you naturally understand that work isn't work when you love what you do You have an expressed desire to learn and grow into a sales career Requirements: Recent college graduate, with a keen interest in Sales Internship experience in digital, TV, and/or agency media is a plus Must be highly proficient in Excel & Powerpoint A plus if you have knowledge of DoubleClick, Operative, and/or Salesforce High level understanding of media math, media proposal composition and Nielsen/Comscore data ratings is ideal Not required, but experience working with dynamic digital products such as: Sponsorships, Audience Guarantee, Viewability & Programmatic is a plus Interested? Great! You might like to know: We're a fun, energetic, and tight knit team We really enjoy music and technology We have excellent compensation and benefits packages We have premier access to music content and new releases of original media content We offer a 401k match
    $38k-50k yearly est. Auto-Apply 8d ago
  • Account Services Representative

    Vevo 4.3company rating

    Los Angeles, CA jobs

    Vevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With more than 25B views across television, desktop and mobile devices each month, Vevo brings music videos to the world - when, where, and how fans want them. We're seeking an Account Services Representative to join our small team of talented Revenue Generating and Operation specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This ASR role will report to the Account Executive, as part of the larger Revenue Operations/Sales organization. The ASR will have the opportunity to help create and position compelling media proposals in an effort to drive revenue growth & provide best in class customer service to the Sales organization. As a member of the Sales team here at Vevo, you'll be working alongside super talented individuals that will both inspire you and challenge you to think about things like strategic sales planning, inventory forecasting/utilization, and ad product pricing/packaging in ways you hadn't imagined. We often take time as a team to review new industry trends and advancements, and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Inventory Analysts, Campaign Managers to Sales Operations specialists, and we're excited about having you join us! As.a member of the team, you will: * Create & revise compelling and sellable media proposals in the pre-sale process * Have a knowledge of all historical rates by client for proposal creation * Attend all necessary RFP brainstorm meetings to provide insight on pricing, packaging and inventory requirements for media proposals * Play integral role in the Sales Prospecting process * Ensure all data is accurately entered and updated in Salesforce & Operative * Manage that AE pipeline stages are consistent within each system * Submit, review and Single Sign IOs in accordance with planning & Vevo policy/procedure * Handle post-sale revisions to booked placements which include any targeting changes or re-expressions and budget shifts * Forecast inventory availability for Takeovers and Rotational media * Manage Go-To Market packaging & premiere tracking * Manage upfront rates & upfront spend tracking * Work with Sales and Ad Ops in managing any delivery issues and propose inventory solutions * Manage the artist list creation & discussions with client in coordination with Inventory & Sales, including ComScore Artist Pulls/Rankers * Manage nationwide project initiatives such as proactive packaging, Premieres, Audience Guarantee. * Make strategic pricing decisions in the Scatter market with Management oversight and guidance This describes you: * You have extreme attention to detail * You are comfortable in a fast-paced work environment * You can multi-task like a pro without letting anything slip through the cracks * You are comfortable in a client-facing role * You love to collaborate and take your analysis and working with various teams to put it into action * You are intrigued by a dynamic, flexible digital video product and its revenue potential * You enjoy creating solutions; using your expertise to contribute to revenue growth and campaign success * You have experience taking fun seriously, cheering up your teammates when they need some positive encouragement, and you naturally understand that work isn't work when you love what you do * You have an expressed desire to learn and grow into a sales career Requirements: * Recent college graduate, with a keen interest in Sales * Internship experience in digital, TV, and/or agency media is a plus * Must be highly proficient in Excel & Powerpoint * A plus if you have knowledge of DoubleClick, Operative, and/or Salesforce * High level understanding of media math, media proposal composition and Nielsen/Comscore data ratings is ideal * Not required, but experience working with dynamic digital products such as: Sponsorships, Audience Guarantee, Viewability & Programmatic is a plus Interested? Great! You might like to know: * We're a fun, energetic, and tight knit team * We really enjoy music and technology * We have excellent compensation and benefits packages * We have premier access to music content and new releases of original media content * We offer a 401k match $68,640 - $68,640 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $38k-50k yearly est. 8d ago
  • Call Center Specialist (2nd Shift)

    Keystone Management 3.7company rating

    Charlotte, NC jobs

    , LLC At Keystone Management, we're changing the world - one facility at a time. We provide various asset management and operations-oriented technical services such as building maintenance, preventive maintenance, project management, construction management, energy management, repairs, and troubleshooting of facility assets. Location: Charlotte-Douglas International Airport Shift: Sunday - Thursday 2:30 pm - 10:30 pm Pay Rate: $21.00 per hour (Non-Negotiable) Position Summary As a Call Center Specialist, you will serve as the facility contact for handling Facilities Service, Custodial, and maintenance-related calls. You'll support and respond to customer needs in airport terminals, hangars, and support facilities. This role involves managing inbound and outbound calls, listening to customer needs, and ensuring timely resolution of issues. Key Responsibilities Answer calls, document, and process service requests from various facilities. Manage incoming customer emails accurately and promptly. Initiate and route work orders using the client system. Ensure service requests are assigned per client guidelines, including urgent and emergency needs. Follow up on service requests to ensure timely resolution. Coordinate with service teams and manage performance indicators. Meet daily and monthly productivity targets. Handle emergency situations calmly and professionally. Support team adoption of new tools and technologies. Perform additional duties as assigned. Qualifications High school diploma or equivalent required. 2+ years of call center experience. Strong customer service, problem-solving, and communication skills. Detail-oriented with the ability to prioritize tasks. Proficiency in Microsoft Office and email management systems. Ability to work independently and collaboratively. Benefits Include: 401(k) with company match Comprehensive Health, Dental, and Vision Insurance Employee Assistance Program Tuition Reimbursement Life Insurance Short and Long-Term Disability Insurance Paid Time Off and Birthday Off Referral Program Attributes for Success Reliable, self-disciplined, and adaptable. Positive attitude and professional demeanor. Ability to thrive in a fast-paced environment. Willing to share knowledge and support team members. Working Conditions Full-time (40 hours per week) with occasional overtime. Ability to stand, walk, kneel, and lift up to 75 pounds. Exposure to varied environments, including weather and mechanical hazards. Must pass Keystone Management, FAA background checks, and airport security clearances. Additional Requirements Valid driver's license and clean driving history. Pass drug screening, background checks, and motor vehicle history. Obtain airport SIDA badge within two attempts. Equal Opportunity Employer Keystone Management, LLC provides equal opportunities to all qualified applicants regardless of race, color, religion, sex, gender identity, sexual orientation, age, disability, or veteran status. We also participate in E-Verify to confirm work authorization.
    $21 hourly Auto-Apply 4d ago
  • National Accounts Support Specialist

    Georgia-Pacific 4.5company rating

    Green Bay, WI jobs

    Your Job Georgia-Pacific's GPXpress Team is seeking a National Accounts Support Specialist to work closely with our National Account Managers (NAMs) for our National Foodservice customers. In this role, you will play a key part in enhancing our strategic initiatives and contributing to the long-term success of GP. Our Team The GPXpress team is a sales support team that assists distribution partners and sales employees through the utilization of online tools. We're a highly collaborative group that works together to enhance sales and provide superior customer satisfaction. This role offers the flexibility of a hybrid schedule where you will work 2 days remotely and 3 days in the Green Bay office (subject to change based on business need). There will be exciting opportunities to travel to other locations to provide onsite support (about 10% travel). Compensation in this position will be commensurate with experience. What You Will Do Account Management Support: Partner with National Account Managers in the day-to-day management of Key National Foodservice accounts, including handling inquiries, resolving issues, and ensuring timely delivery of products and services. RFP Process: Manage the full lifecycle of Requests for Proposals (RFPs), including coordination, product comparisons, strategic alignment, and timely submission of bids. Data Analysis and Reporting: Analyze sales data, customer feedback, and market trends to provide actionable insights that support account strategies. Generate regular reports to track account performance and identify opportunities for growth. Communication and Coordination: Serve as a liaison between key partners and internal departments to ensure alignment and effective communication and fulfill client requirements. Process Improvement: Identify areas for process improvement within account management operations and implement strategies to enhance efficiency and effectiveness. Customer Relationship Management: Maintain accurate and up-to-date records of customer interactions and account activities using CRM tools and systems. End User Support: Provide comprehensive support for the end users of GP Pro products through various channels including emails, calls, and chat, ensuring timely and effective resolution of user inquiries and issues. Who You Are (Basic Qualifications) Bachelor's degree in business, sales, or a related field OR two (2) or more years of work experience in a sales support or related field Experience working with Microsoft Office Suite (Outlook, Teams, PowerPoint, Word, Excel) Experience managing multiple projects in a fast-paced environment Willing to travel up to 10% What Will Put You Ahead Experience with CRM systems, such as salesforce.com Experience in roles supporting national accounts, wholesales, distribution, and/or managing strategic partnerships Experience managing RFPs At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here . Who We Are As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day -to make everyday products even better. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria are set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: ******************************************
    $34k-55k yearly est. 7d ago
  • Business Professional

    MBS Pro Staffing 4.1company rating

    Cincinnati, OH jobs

    MBS is hiring a Business Professional in Cincinnati, OH. This position is a part-time opportunity. PRINCIPAL DUTIES & RESPONSIBILITIES Train and mentor executives at the Senior Vice President level or higher, drawing from personal experience in Central functions. Provide executive coaching to enhance leadership skills and professional development. Collaborate with cross-functional teams, stakeholders, and vendors to ensure effective communication and coordination. Utilize analytical skills to perform data analysis and contribute to strategic decision-making. Demonstrate proactive problem-solving skills and meticulous attention to detail. REQUIREMENTS Proven experience as a Senior Vice President or higher within Central functions, preferably with a background in a similar industry. Track record of successfully training and coaching executives. Excellent communication and coordination skills. Analytical mindset with the ability to perform data analysis. Proactive problem-solving skills and attention to detail. ABOUT THE KABLE GROUPFor over 50 years, The Kable Group has been committed to connecting candidates looking for reliable work opportunities with companies in need of workforce solutions. We leverage our expertise in core industries to ensure that the needs of our clients and our candidates alike are satisfied. Whether it's a professional position, skilled labor need, or an education opportunity, The Kable Group's suite of solutions caters to finding the right fit, every time.At the Kable Group, we do not just accept diversity - we celebrate it, we support it, and we thrive on it. Read our full diversity statement here.This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.
    $43k-74k yearly est. 29d ago

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