Client Specialist jobs at Hearst

Handles customer inquiries received via email, chat or inbound call. Interprets messages and calls responding appropriately. Utilizes the computer to perform necessary searches, look-ups, and maintains customer accounts in accordance with established departmental policies and workflow priorities. REMOTE - WORK from HOME available This remote job opportunity requires a clean, noise-free workspace and a high-speed internet connection, with CDS Global supplying all necessary computer equipment. Applicants should reside in Iowa, ideally within a 60-mile radius of locations Boone, Des Moines or Wilton. A stable high-speed internet connection with a hard-wired connection to a router is required. Minimum download speed of 7 MBPS and upload speed of 2 MBPS. Satellite providers are not supported. KEY RESPONSIBILITIES INCLUDE: Managing client-specific data using various resources. Communicating customer complaint trends and feedback to management. Performing basic customer account transactions. Maintaining performance standards and confidentiality. Adapting to changes while remaining productive in a fast-paced team environment. Working cooperatively across all employee levels, vendors, and clients. Following established procedures and company policies. This role can also involve performing other customer service functions such as based on workload and call volumes. EDUCATION AND/OR CERTIFICATION, SKILLS, AND LICENSING: Preferably a High School diploma or equivalent. Background in customer service is advantageous. Basic proficiency in PC use and skills. Strong verbal and written English communication abilities. Possess problem-solving skills. Minimum typing speed requirement: 20-25 words per minute. Experience with using a 10‑key is preferred. Competence in basic math skills. Training: Virtual training via Microsoft Teams. December 1 - December 31 Monday - Friday, 10:00AM - 6:00PM January 5 - January 30 Monday - Friday, 10:00AM - 6:00PM Work Schedule: 20-40 hour work schedules available within the following parameters: Position Type - Temporary Work Location: The work may be completed remotely or in 1 of our facilities located in; Boone, Des Moines, or Wilton. Salary: Base wage = $14.50/hour SHIFT DIFFERENTIAL For continual and reoccurring shifts. 2nd Shift : Mon-Fri, 4:00pm-8:00pm Additional $.75 for each paid hour if 50% or more scheduled hours occur between 4:00pm-8:00pm Example: Base wage + $.75 = $15.25/hour Weekend Shift : Sat/Sun, 10:00am-7:00pm Additional $3.75/hour worked on Weekend Shift Example: Base wage + $3.75 = $18.25/hour The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job. We strive to create an environment that brings the power of diversity to life. At CDS Global, our mission, vision, and values aren't just statements on a wall - they guide everything we do, and we're proud to share them with every potential team member: MISSION Create positive outcomes by inspiring employee growth, empowering client success, and delivering innovative solutions for all those we serve. VISION Be recognized as the trusted world leader in intelligent solutions-seamlessly elevating relationships and empowering those we serve to achieve their boldest endeavors. VALUES Integrity: We uphold honesty, transparency, and accountability in all we do. Innovative: We embrace bold thinking and leverage technology to fuel growth, progress, and solutions. Excellence: We pursue world-class quality and continuous improvement in everything we do. Collaborative: We harness the power of teamwork, leveraging diverse perspectives to create smarter solutions. Curiosity: We seek knowledge, challenge ideas, and explore new possibilities. Compassionate: We lead with empathy, respect, and a commitment to making a positive impact on everyone we serve. Post Offer, Pre-employment background check(s) conducted on qualified candidates. Post-offer, pre-employment drug/health screening(s) required for some positions. Equal Opportunity Employer - Veterans/Disabled Job Recruitment Scams Warning It has been brought to our attention that there have been instances of fraudulent job offers, purporting to be from Hearst and/or its affiliates. These messages have been offering fraudulent employment opportunities to applicants and often asking for sensitive personal and financial information. Please note that these communications are fraudulent. They do not originate from Hearst or any brands owned by Hearst nor are they associated with the Hearst recruitment process. Hearst (or any of the organizations that recruit on our behalf) will never ask for any money or payments from applicants, at any point in the recruitment process. All individuals who are successful in gaining an offer of employment from Hearst, whether directly or indirectly, are always required to go through a formal recruitment process, which will always involve a virtual or in person meeting with a Hearst employee or representative. The FTC has issued helpful guidance about these types of scams at ********************************************************************************************

Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. This is a remote position, but candidates must be within driving distance of the Frederick, MD Support Center, for meetings as needed. Handling incoming calls from individual customers, retail stores, and affiliates with questions concerning accounts. In addition, agents will assist with web purchases and sales to our customers. To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Other duties, assignments and specific projects may be assigned at the discretion of management. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Superstar candidates will be able to: Thoroughly understand and be able to navigate Microsoft programs. Handle incoming calls from customers, affiliates and retail stores for questions on rental accounts, tuition, payoff quotes, rental credit, and any problems related to rental accounts. Triage calls to determine where to direct the caller if the call is not a call center issue. Work scheduled shifts as required to meet call center needs. Participate in overtime as warranted. Maintain a friendly, professional, welcoming attitude toward the caller -- always remembering we are MAC ambassadors Read, study and become totally familiar with any training and promotional materials. Provide timely problem resolution for customers through research and/or assistance tickets requiring assistance from other supporting offices. Practice and present suggestive selling to customers on every eligible call to promote sales and services. About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band you'll need the following experience: High school diploma or GED required. Minimum two years' experience working in an office environment required. Call Center or multi-phone line experience Standout applicants will demonstrate: Superior analytical skills geared towards identifying exceptions, errors and systemic failure. Superior attention to detail and follow through. Proficiency required in Microsoft Outlook and Word. Intermediate understanding of Excel. Mathematical aptitude required. Superior written and verbal communication skills. Excellent phone and customer service skills. Superior organizational skills. Superior deductive reasoning and analytical skills. Vigilant with regard to the early recognition of system problems. Thorough testing and troubleshooting skills. Reliable attendance is required. Willingness to work seasonal overtime as required. Excellent time management and multi-tasking skills. Ability to maintain standards of conduct expected in a professional environment Ability to self-direct and consistently work in an independent environment when working remotely. Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $16.50/hr plus commission depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐************ ext. 2862 or by sending an email to ***************************

Skill required: React 18+, TypeScript, React Query, Redux, CSS/CSS3, CSS Modules, Tailwind or CSS-in-JS (Emotion/Styled-Components); HTML, JavaScript, Responsive Design, API Integrations (REST/GraphQL), Accessibility Key Responsibilities: Lead end-to-end front-end development with React 18+, TypeScript, modern state management (Redux Toolkit) and data-fetching (TanStack Query/React Query). Translate product requirements and UX designs into responsive, accessible interfaces; enforce design-system usage (Storybook), component reusability, and clean code standards. Define front-end architecture patterns (module federation/micro-frontends where applicable), build pipelines (Webpack/Vite), and CI/CD integration. Optimize performance (bundle size, code-splitting, memoization, virtualization) Integrate REST and GraphQL APIs; collaborate with back-end teams on contract-first development, versioning, and reliability.

Hello, Client Success Specialist! Freeosk is looking for an experienced Client Success Specialist to join our remote team. Our ideal candidate has experience with in-store and digital marketing strategies. A Client Success Specialist nurtures client relationships with our brand partners - among them Fortune 100 Consumer Packaged Goods companies - and drives internal teams towards program execution excellence. In addition to supporting Client Success team duties, Client Success Specialists work in tandem with their Sales counterparts to secure revenue, manage internal and external process pre and post-sale to position Freeosk for future partnerships by delivering exceptional client service. We work in a distributed environment. Our office is in Chicago, but you can be located within the continental United States. There will be travel required to our Chicago office from time to time. Some key responsibilities are... Provide necessary support and coordination to the Client Success team Architect client solutions grounded in clear performance expectations Serve as the primary point of contact for clients, proactively guiding them through Freeosk's program development process and responding to their needs Act as liaison between internal teams (Sales, Consumer Experience, Operations, and Engineering) to effectively launch programs internally and ensure a successful execution Your skills, background and experience include... Minimum 3 years of experience (in-store or digital marketing required) Ability to thrive under pressure and meet deadlines while multi-tasking Excellent communication and interpersonal skills Proactive self-starter willing to learn and grow with an ever-changing business Ability to assist with time-sensitive requests or issue escalations with all levels of internal and external management Proficient in Microsoft Office, Google Workspace, and JIRA applications Proficient in Salesforce or other CRM Bachelor's Degree in a relevant field preferred The salary range for this Client Success Specialist position is $50,000 to $65,000 annually, depending on experience and skills. This range represents the minimum to maximum that Freeosk reasonably expects to pay for this position. Our Benefits Competitive pay 401(k) Match Program Medical, Dental, Vision Insurance Work From Home Stipend Short Term and Long Term Disability Life Insurance Paid Time Off Volunteer Opportunities Summer Hours Parental Leave Tuition Reimbursement Sabbatical Program Professional Development Wellness Stipend Social events

The Client Engagement Specialist will serve as a client-facing resource dedicated to driving platform utilization, client satisfaction, and revenue growth for Ansira. This role provides proactive, strategic recommendations and guidance to help clients achieve their marketing goals while ensuring optimal use of Ansira's tools and services. While not responsible for hands-on design work, the role will require design consultation and the ability to guide clients on best practices for creative and brand execution. This is an in-person position, located within our client's offices.Key Responsibilities Client Partnership & Support Serve as a primary day-to-day contact for client platform needs, ensuring outstanding service and strong relationship management. Anticipate client needs, suggest strategic alternatives, and identify opportunities that support both client goals and Ansira revenue growth. Troubleshoot client issues across email, phone, and in-person interactions, ensuring timely resolution. Ensure on-time execution of client projects, meeting quality and delivery expectations. Responsible for order entry and order management, maintaining accuracy across all submissions. Travel to client's office locations will be required. Platform Utilization & Strategic Guidance Drive platform adoption through education, training, and proactive recommendations. Provide actionable insights based on platform usage and marketing performance data to help clients optimize spend and outcomes. Provide clients with creative and design consultation, ensuring alignment with brand and compliance standards. May be required to operate in-house small format printer to produce rush projects and client proofs. Training & Enablement Lead or support training sessions, workshops, and presentations to enable client teams to fully leverage Ansira's tools and processes. Act as a brand and process advocate, reinforcing best practices across distributor and supplier needs. Collaboration & Communication Partner closely with the Strategic Client Engagement Manager and internal cross-functional teams (Creative, Print, Analytics, Media) to align on priorities and deliver seamless client experiences. Document client expectations, project requirements, and feedback, ensuring alignment and follow-through. Qualifications & Skills 2-4 years of experience in customer service and engagement, marketing consultation, or a related field. Strong understanding of marketing strategies (preferably within the BevAlc or consumer goods industry). Excellent communication, presentation, and relationship-building skills. Experience supporting software or platform adoption in a consultative role. Familiarity with creative/design processes and print production; ability to provide guidance on creative needs to aligned design team. Highly organized, detail-oriented, and able to manage multiple projects simultaneously. Self-motivated, proactive, and solutions-oriented.

Job Title: Client Performance Specialist - WSOC TV The Client Performance Specialist focuses on campaign and performance management for our portfolio of digital advertising clients. The Client Performance Specialist works closely with our local market sales teams, specialist teams and our internal operations teams to understand how our advertising campaigns are performing holistically. In terms of campaign management, the individual in this role will be responsible for keeping an overarching view of our advertisers' media plans and goals and ensuring that our local stakeholders and clients are served with the best-in-class customer care. The individual must be able to collect, mine, and interpret campaign data, developing actionable insights in an executive level report that increases ROI for our advertisers. This individual must maintain comprehensive knowledge of all aspects of digital products including product offerings, protocols, and KPI management. They must have a strategic mindset, being able to review campaigns' performance outcomes and make strategic decisions on what levers need to be pulled to optimize client campaigns. The individual must be a team player, with the ability to collaborate with internal and external stakeholders while analyzing performance and developing strategies. Clear and concise communications will be key for the individual to succeed. Previous experience in digital campaign analytics and creating client-facing deliverables is critical. The Client Performance Specialist must have in-depth knowledge of digital analytic platforms, being confident in accessing and pulling data in systems such as Google Analytics, Google Ads, Facebook, and more. A basic knowledge of ad tags/trafficking and conversion management (Google Tag Manager) will only help this individual excel in the role. An analytically curious mind is key. Essential Duties and Responsibilities Leverage comprehensive knowledge of all digital ad products and operation processes to effectively monitor and enhance campaigns to achieve advertiser goals and KPIs Maintain internal documentation to ensure that campaigns are managed properly, with account details recorded for media plans, optimizations, and other client details Offer a holistic campaign perspective, effectively communicating performance to our stakeholders in ongoing reporting recaps Follow SLAs determined for campaign launch, revisions, and deliverables working with internal and external stakeholders Provide facilitation for continuously improving the quality of service and campaign results for our local markets and clients Responsible for order entry, trafficking, monitoring, and reporting on digital owned & operated campaigns Quality assurance on work performed by our corporate team Leverage storytelling skills to build exceptional customer reports Minimum Qualifications 2-4 years of experience working in a digital advertising operations role, working with sales and marketers 2-4 years of experience in campaign and performance management Knowledge of digital marketing including SEM, SEO, social, content marketing, programmatic, video, display advertising, and website development Knowledge of ad tagging and the CM Trafficking, Reporting, & Attribution platforms and ability to formulate appropriate recommendations to improve client ROI is a plus Analytical and possess the ability to evaluate data and interpret results for client-facing deliverables Knowledge of attribution and omni-channel efforts is essential, understanding how all marketing channels work together to drive results Excel skills needed for interpreting data for insights and superior PPT skills for visualizing the outcomes and opportunities Proven skills in digital campaign management including processing, trafficking, and monitoring performance against established expectations Excellent written and verbal communication skills are necessary for effectively managing performance Problem-solving skills is required, with the ability to proactively identify potential issues, troubleshoot and quickly resolve them Demonstrated customer service skills with ability to build strong working relationships and consistently meet or exceed customer expectations Proven ability to manage multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly Detailed knowledge of both internal and outsourced digital platforms, understanding how technology stacks come together to serve our campaigns Preferred Qualifications BA/BS from a 4-year university or equivalent preferred Working knowledge in ad platforms and reporting in systems such as: Google Analytics, Google Ads, general Google Marketing Platforms, Facebook, CM360/DV360/SA360, etc. Google Analytics and Google Ads certifications are preferred About Cox Media Group CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit ********************* Req #: 2001 #LI-Onsite

The Client Performance Specialist focuses on campaign and performance management for our portfolio of digital advertising clients. The Client Performance Specialist works closely with our local market sales teams, specialist teams and our internal operations teams to understand how our advertising campaigns are performing holistically. In terms of campaign management, the individual in this role will be responsible for keeping an overarching view of our advertisers' media plans and goals and ensuring that our local stakeholders and clients are served with the best-in-class customer care. The individual must be able to collect, mine, and interpret campaign data, developing actionable insights in an executive level report that increases ROI for our advertisers. This individual must maintain comprehensive knowledge of all aspects of digital products including product offerings, protocols, and KPI management. They must have a strategic mindset, being able to review campaigns' performance outcomes and make strategic decisions on what levers need to be pulled to optimize client campaigns. The individual must be a team player, with the ability to collaborate with internal and external stakeholders while analyzing performance and developing strategies. Clear and concise communications will be key for the individual to succeed. Previous experience in digital campaign analytics and creating client-facing deliverables is critical. The Client Performance Specialist must have in-depth knowledge of digital analytic platforms, being confident in accessing and pulling data in systems such as Google Analytics, Google Ads, Facebook, and more. A basic knowledge of ad tags/trafficking and conversion management (Google Tag Manager) will only help this individual excel in the role. An analytically curious mind is key. Essential Duties and Responsibilities * Leverage comprehensive knowledge of all digital ad products and operation processes to effectively monitor and enhance campaigns to achieve advertiser goals and KPIs * Maintain internal documentation to ensure that campaigns are managed properly, with account details recorded for media plans, optimizations, and other client details * Offer a holistic campaign perspective, effectively communicating performance to our stakeholders in ongoing reporting recaps * Follow SLAs determined for campaign launch, revisions, and deliverables working with internal and external stakeholders * Provide facilitation for continuously improving the quality of service and campaign results for our local markets and clients * Responsible for order entry, trafficking, monitoring, and reporting on digital owned & operated campaigns * Quality assurance on work performed by our corporate team * Leverage storytelling skills to build exceptional customer reports Minimum Qualifications * 2-4 years of experience working in a digital advertising operations role, working with sales and marketers * 2-4 years of experience in campaign and performance management * Knowledge of digital marketing including SEM, SEO, social, content marketing, programmatic, video, display advertising, and website development * Knowledge of ad tagging and the CM Trafficking, Reporting, & Attribution platforms and ability to formulate appropriate recommendations to improve client ROI is a plus * Analytical and possess the ability to evaluate data and interpret results for client-facing deliverables * Knowledge of attribution and omni-channel efforts is essential, understanding how all marketing channels work together to drive results * Excel skills needed for interpreting data for insights and superior PPT skills for visualizing the outcomes and opportunities * Proven skills in digital campaign management including processing, trafficking, and monitoring performance against established expectations * Excellent written and verbal communication skills are necessary for effectively managing performance * Problem-solving skills is required, with the ability to proactively identify potential issues, troubleshoot and quickly resolve them * Demonstrated customer service skills with ability to build strong working relationships and consistently meet or exceed customer expectations * Proven ability to manage multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly * Detailed knowledge of both internal and outsourced digital platforms, understanding how technology stacks come together to serve our campaigns Preferred Qualifications * BA/BS from a 4-year university or equivalent preferred * Working knowledge in ad platforms and reporting in systems such as: Google Analytics, Google Ads, general Google Marketing Platforms, Facebook, CM360/DV360/SA360, etc. Google Analytics and Google Ads certifications are preferred About Cox Media Group CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit ********************* Req #: 2001 #LI-Onsite CMG is a special place. Here, we rely on our winning mindset and deep expertise to find creative solutions, think differently, and work together to positively impact the people and communities we serve. It's where we connect and inspire diverse audiences every day and everywhere with our unmatched content, products, services and people. At CMG, we take pride in our collaborative and open environment, where everyone feels valued, seen and heard. Our shared commitment to living our company's core Values - Teamwork, Diversity, Integrity, Quality and Fiscal Responsibility - propels us every day, in everything we do. We encourage you to explore #LifeAtCMG, where you can bring your best, authentic self to work, think boldly and make a difference. If you are currently a CMG employee, please log into THRIVE to access our internal career center. Nearest Major Market: Charlotte Apply now

The Client Performance Specialist focuses on campaign and performance management for our portfolio of digital advertising clients. The Client Performance Specialist works closely with our local market sales teams, specialist teams and our internal operations teams to understand how our advertising campaigns are performing holistically. In terms of campaign management, the individual in this role will be responsible for keeping an overarching view of our advertisers' media plans and goals and ensuring that our local stakeholders and clients are served with the best-in-class customer care. The individual must be able to collect, mine, and interpret campaign data, developing actionable insights in an executive level report that increases ROI for our advertisers. This individual must maintain comprehensive knowledge of all aspects of digital products including product offerings, protocols, and KPI management. They must have a strategic mindset, being able to review campaigns' performance outcomes and make strategic decisions on what levers need to be pulled to optimize client campaigns. The individual must be a team player, with the ability to collaborate with internal and external stakeholders while analyzing performance and developing strategies. Clear and concise communications will be key for the individual to succeed. Previous experience in digital campaign analytics and creating client-facing deliverables is critical. The Client Performance Specialist must have in-depth knowledge of digital analytic platforms, being confident in accessing and pulling data in systems such as Google Analytics, Google Ads, Facebook, and more. A basic knowledge of ad tags/trafficking and conversion management (Google Tag Manager) will only help this individual excel in the role. An analytically curious mind is key. Essential Duties and Responsibilities * Leverage comprehensive knowledge of all digital ad products and operation processes to effectively monitor and enhance campaigns to achieve advertiser goals and KPIs * Maintain internal documentation to ensure that campaigns are managed properly, with account details recorded for media plans, optimizations, and other client details * Offer a holistic campaign perspective, effectively communicating performance to our stakeholders in ongoing reporting recaps * Follow SLAs determined for campaign launch, revisions, and deliverables working with internal and external stakeholders * Provide leadership and facilitation for continuously improving the quality of service and campaign results for our local markets and clients * Responsible for trafficking, monitoring, and reporting on digital owned & operated campaigns * Quality assurance on work performed by our corporate team * Leverage storytelling skills to build exceptional customer reports Minimum Qualifications * 2-4 years of experience working in a digital advertising operations role, working with sales and marketers * 2-4 years of experience in campaign and performance management * Knowledge of digital marketing including SEM, SEO, social, content marketing, programmatic, video, display advertising, and website development * Working knowledge in ad platforms and reporting in systems such as: Google Analytics, Google Ads, general Google Marketing Platforms, Facebook, CM360/DV360/SA360, etc. Google Analytics and Google Ads certifications are required * Knowledge of ad tagging and the CM Trafficking, Reporting, & Attribution platforms and ability to formulate appropriate recommendations to improve client ROI is a plus * Analytical and possess the ability to evaluate data and interpret results for client-facing deliverables * Knowledge of attribution and omni-channel efforts is essential, understanding how all marketing channels work together to drive results * Excel skills needed for interpreting data for insights and superior PPT skills for visualizing the outcomes and opportunities * Proven skills in digital campaign management including processing, trafficking, and monitoring performance against established expectations * Excellent written and verbal communication skills are necessary for effectively managing performance * Problem-solving skills is required, with the ability to proactively identify potential issues, troubleshoot and quickly resolve them * Demonstrated customer service skills with ability to build strong working relationships and consistently meet or exceed customer expectations * Proven ability to manage multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly * Detailed knowledge of both internal and outsourced digital platforms, understanding how technology stacks come together to serve our campaigns Preferred Qualifications * BA/BS from a 4-year university or equivalent preferred About Cox Media Group CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit ********************* Req #: 2011 #LI-Onsite CMG is a special place. Here, we rely on our winning mindset and deep expertise to find creative solutions, think differently, and work together to positively impact the people and communities we serve. It's where we connect and inspire diverse audiences every day and everywhere with our unmatched content, products, services and people. At CMG, we take pride in our collaborative and open environment, where everyone feels valued, seen and heard. Our shared commitment to living our company's core Values - Teamwork, Diversity, Integrity, Quality and Fiscal Responsibility - propels us every day, in everything we do. We encourage you to explore #LifeAtCMG, where you can bring your best, authentic self to work, think boldly and make a difference. If you are currently a CMG employee, please log into THRIVE to access our internal career center. Nearest Major Market: Athens Apply now

The Client Success Specialist, Haylo is responsible for acting as a liaison between the programmatic/Haylo team and our sales reps, clients, and technology partners for our entire suite of endemic and non-endemic programmatic opportunities. The Account Manager will leverage their in-depth knowledge of the Haylo + programmatic product offerings along with strong organizational, analytical and project management skills to provide exceptional client service while identifying opportunities for account growth. In this role, you will be a key point of contact for the Haymarket sales team as a key subject matter expert. The Client Success Specialist, Haylo is responsible for stewarding digital advertising campaigns and relationships with top-tier customer accounts. This position collaborates closely with teams across Haymarket to ensure that our clients have comprehensive support and superior client service both pre- and post-sale. The Programmatic Account Manager understands our clients' advertising priorities and strategies, and is also required to identify and troubleshoot any issues, and escalate accordingly, as well as demonstrate knowledge and understanding of our products, tools, and processes. We want to ensure that this team has the resources to deliver best-in-class customer service to our clients, our agencies, and across all of internal Haymarket Advertising Sales teams. The highest priorities are our people, systems, and processes. Responsibilities: Serve as the main internal POC for Sales, Media Strategy, and Client Success teams with technical or operational questions for Haylo Core products (includes, but is not limited to Haylo HCP, Haylo Rare Disease, Haylo Carepath, Haylo DTC, Geofencing, Haylo Rep, Haylo Triggered Response, Haylo EHR, Haylo Social, Haylo DOOH, Haylo CTV, Haylo Audio, and Haylo Vitals). Collaborate with Digital Operations to create and maintain SOPs for execution of all Haylo Core products. This includes SOP documents for Haylo partners (eg, Flora, Purple Labs, etc). Lead regular training sessions for Media Strategy, Client Success, Digital Operations, Ad Ops, Email Ops for overviews related to execution. Manage internal references and sales resources. This includes the Haylo aspects of the Haylo Spec sheets, Haylo Master Doc, Rate Card, Sales Slides, RFP Slides Manage pre-sale inventory requests for: MCG: Haylo EHR products McKnight's: All Haylo Core products, includes the preparation of the Haylo proposal Project manage Haylo Rep, Haylo Triggered Message. Work with Sales, Media Strategy, and Client Success + Digital Operations to recommend business rules, address internal and client questions, liaise with Data to ensure workflows are functioning to accurately capture data. First level of escalation for troubleshooting campaign performance by investigating ad server bugs, third party discrepancies and under-delivery issues with Ad Ops and Partners Collaborate with Commercial Analytics on Haylo Case Studies for use by Sales Basic Qualifications: 2-3 years of digital advertising experience, with at least 1 year of programmatic media experience 1 year of digital ad trafficking or trading experience and hands-on experience with SSP, DSPs, and/or ad exchanges, as well as managed service campaigns Familiarity with third-party ad servers such as Campaign Manager 360, Sizmek, Innovid, etc., with a fundamental understanding of display and video ad serving concepts (i.e. VAST and VPAID) Familiarity with leading DSP platforms like Google, Xandr, Adobe, DeepIntent, Proclivity, Pulsepoint, etc. Ability to think critically and use reporting insights to identify bidding behavior and deal optimizations Proactive and highly organized, with the ability to manage and prioritize multiple projects and campaigns in a timely manner Experience compiling and analyzing insights from campaign performance reports in order to troubleshoot campaigns as needed Strong proficiency with Microsoft Excel and PowerPoint; ability to quickly learn productivity software application tools Seeks out partnerships across the organization to test new ideas and grow the business Exceptional organizational, relationship-building, and communication (written and verbal) skills Self-motivated starter who thrives in a fast-paced environment Ability to cultivate sales and client relationships Preferred Qualifications: Familiarity with Advertising Research and Verification vendors like DoubleVerify, Nielsen, ComScore, Moat, Integral Ad Science, Millard Brown, etc. Strong interest in the digital media, advertising, and emerging technology industries Coursework in Business Administration, Media, Advertising, or Marketing Working familiarity with a broad range of business functions, including ad sales, creative services, revenue operations, inventory planning, and yield optimization Knowledge of industry ad categories, various modes of online ad sales channels and ability to translate those customer requirements into technical/operational solutions. Experience working with Google Ad Manager, Operative, and/or the Magnite SSP preferred, but not required Required Education Bachelor's degree with a focus in media, advertising or other meaningful experience What We Offer: A competitive compensation package The salary range for this position is $70,000 - $75,000. Compensation will be commensurate with experience, skill level, functional and/or industry knowledge, education level, certifications, as well as other qualifications. Paid annual vacation, holiday and sick time off Comprehensive health plans including medical, dental and vision Competitive 401(k) investment options and generous company matching program Life insurance Commuter benefits Employee referral awards Tuition reimbursement Training opportunities through industry-recognized programs A creative and passionate workplace and a fun, collaborative team environment Three Week “Work from Anywhere” benefit, to ensure work life balance About Haymarket: Haymarket has its heart and soul in publishing and media. Since the company was founded half a century ago, Haymarket has always prided itself on being a highly creative business, with an unrelenting focus on the quality of the products and the people. The philosophy has always been quite simple: only by having the highest quality individuals can you produce the highest quality products, combining the best in content, design, production and customer services. Globalization is opening up the world further and provides many opportunities for growth. Haymarket has offices around the world and many of the titles are now truly global brands. Haymarket serves a broad spread of business markets, from marketing to medicine to technology along with exhibitions and live events. Predicting the shape of the business in 3, 5, or 10 years is almost impossible; and the unpredictability is part of the appeal. Haymarket aims to be the perfect company to work with or for - we have the processes and attitude that ensure quality and consistency, and an entrepreneurial spirit that makes every day rewarding. An equal opportunity employer, Haymarket Media does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other protected category recognized by state, federal, or local laws. Beware of fraudulent activity where individuals are contacting job seekers claiming to represent Haymarket Media. Please note that only emails ************************ are legitimate. When applying for roles with Haymarket Media, you will receive an email directly from a member of the Talent Acquisition team or communication through Linkedin. You can view our open positions on our website US careers section: ***************** California Applicants may view Haymarket Media, Inc.'s Privacy Statement for California Residents here.

WHY JOIN ALO? Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. Role: Private Client Specialist OVERVIEW The Client Specialist is the face of ALO's premium handbag collections, delivering an elevated client experience that reflects ALO's wellness and lifestyle ethos. This role combines deep product knowledge, luxury service, and relationship-driven selling to create a high-touch, immersive shopping environment. More than a sales role, the Luxury Handbag Specialist builds long-term client relationships, converts walk-in traffic into loyal ambassadors, and represents ALO's luxury promise with expertise and passion. SALES & CLIENT EXPERIENCE Create energy, excitement, and desire around ALO's handbags and premium collections, converting walk-in traffic into loyal clients. Deliver personalized service tailored to each client's lifestyle and preferences, consistently exceeding expectations. Achieve individual and team sales objectives by driving storytelling, product education, expert knowledge of luxury handbag collection, materials, and confident styling recommendations. Advise clients across ALO's full lifestyle assortment-handbags, apparel, and accessories-to complete the luxury styling experience. Represent ALO's heritage of mindful movement and wellness through elevated service and presence. CLIENTELING & RELATIONSHIP BUILDING Build and maintain a loyal client base by leveraging ALO's clienteling tools through thoughtful outreach, consistent follow-up, and personalized appointments-deepening relationships, driving sales growth, and maximizing lifetime customer value. Schedule and host private styling sessions, special experiences, and curated client events. Track client preferences and purchase history to anticipate future needs and recommend products proactively. Provide aftercare support by assisting with handbag care, repairs, or service needs, ensuring a seamless luxury experience post-purchase. VISUAL & BRAND PRESENTATION Uphold luxury visual merchandising standards, including handbag wall zoning and seasonal styling guides. Represent ALO's studio-to-street ethos by wearing and showcasing ALO's wardrobe, demonstrating the brand's luxury, wellness, performance, and fashion perspective. Ensure product displays are pristine, inspiring, and aligned with ALO's luxury positioning. OPERATIONAL EXCELLENCE Support backend operations including inventory management, BISSO optimization, and stock replenishment. Protect operational efficiency by following ALO's operational standards and contributing to a safe, organized, and professional environment. TEAM COLLABORATION Act as a role model for luxury service and selling behaviors, inspiring peers with ALO's luxury approach. Partner with Store Experience, Education, and Visual teams to continuously elevate the in-store journey. Share expertise with teammates, supporting collective goals and contributing to a culture of inclusion and connection. QUALIFICATIONS 3+ years of luxury retail or specialty sales experience with proven clienteling success. Strong knowledge of fashion and luxury styling, with ability to inspire clients and complete looks. Foreign language skills preferred, but not required, to support international clientele. Exceptional interpersonal and communication skills, both verbal and written. Service-minded, collaborative, and energized by building meaningful client relationships. Agile and adaptable in a dynamic, client-focused environment. Ability to lift, push, carry, or otherwise move up to 25 pounds. Ability to stand and move for an entire shift. SCHEDULE To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing, and weekend shifts. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). EQUAL EMPLOYMENT OPPORTUNITY As an Equal Opportunity Employer, Alo Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. JUST SOME OF THE PERKS Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors Competitive medical, dental, and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees) 401K with company matching (Full-Time Employees) Monthly Store Incentives Clothing Allowance Free yoga classes at any of our Sanctuaries COMPENSATION The Company's Luxury Handbag Specialist base pay ranges from $27.00 - $32.00/hr. Please also note, Luxury Handbag Specialists are eligible to participate in the Company's Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Mental Health, and ALO Wellness Club. #LI-JJ1 #LI-3 #li-onsite For CA residents, Job Applicant Privacy Policy HERE.

Back to jobs Private Client Specialist - Rockefeller Center New York, New York, United States Apply WHY JOIN ALO? Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. Role: Private Client Specialist OVERVIEW The Client Specialist is the face of ALO's premium handbag collections, delivering an elevated client experience that reflects ALO's wellness and lifestyle ethos. This role combines deep product knowledge, luxury service, and relationship-driven selling to create a high-touch, immersive shopping environment. More than a sales role, the Luxury Handbag Specialist builds long-term client relationships, converts walk-in traffic into loyal ambassadors, and represents ALO's luxury promise with expertise and passion. SALES & CLIENT EXPERIENCE * Create energy, excitement, and desire around ALO's handbags and premium collections, converting walk-in traffic into loyal clients. * Deliver personalized service tailored to each client's lifestyle and preferences, consistently exceeding expectations. * Achieve individual and team sales objectives by driving storytelling, product education, expert knowledge of luxury handbag collection, materials, and confident styling recommendations. * Advise clients across ALO's full lifestyle assortment-handbags, apparel, and accessories-to complete the luxury styling experience. * Represent ALO's heritage of mindful movement and wellness through elevated service and presence. CLIENTELING & RELATIONSHIP BUILDING * Build and maintain a loyal client base by leveraging ALO's clienteling tools through thoughtful outreach, consistent follow-up, and personalized appointments-deepening relationships, driving sales growth, and maximizing lifetime customer value. * Schedule and host private styling sessions, special experiences, and curated client events. * Track client preferences and purchase history to anticipate future needs and recommend products proactively. * Provide aftercare support by assisting with handbag care, repairs, or service needs, ensuring a seamless luxury experience post-purchase. VISUAL & BRAND PRESENTATION * Uphold luxury visual merchandising standards, including handbag wall zoning and seasonal styling guides. * Represent ALO's studio-to-street ethos by wearing and showcasing ALO's wardrobe, demonstrating the brand's luxury, wellness, performance, and fashion perspective. * Ensure product displays are pristine, inspiring, and aligned with ALO's luxury positioning. OPERATIONAL EXCELLENCE * Support backend operations including inventory management, BISSO optimization, and stock replenishment. * Protect operational efficiency by following ALO's operational standards and contributing to a safe, organized, and professional environment. TEAM COLLABORATION * Act as a role model for luxury service and selling behaviors, inspiring peers with ALO's luxury approach. * Partner with Store Experience, Education, and Visual teams to continuously elevate the in-store journey. * Share expertise with teammates, supporting collective goals and contributing to a culture of inclusion and connection. QUALIFICATIONS * 3+ years of luxury retail or specialty sales experience with proven clienteling success. * Strong knowledge of fashion and luxury styling, with ability to inspire clients and complete looks. * Foreign language skills preferred, but not required, to support international clientele. * Exceptional interpersonal and communication skills, both verbal and written. * Service-minded, collaborative, and energized by building meaningful client relationships. * Agile and adaptable in a dynamic, client-focused environment. * Ability to lift, push, carry, or otherwise move up to 25 pounds. * Ability to stand and move for an entire shift. SCHEDULE To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing, and weekend shifts. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). EQUAL EMPLOYMENT OPPORTUNITY As an Equal Opportunity Employer, Alo Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. JUST SOME OF THE PERKS * Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors * Competitive medical, dental, and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees) * 401K with company matching (Full-Time Employees) * Monthly Store Incentives * Clothing Allowance * Free yoga classes at any of our Sanctuaries COMPENSATION The Company's Luxury Handbag Specialist base pay ranges from $27.00 - $32.00/hr. Please also note, Luxury Handbag Specialists are eligible to participate in the Company's Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Mental Health, and ALO Wellness Club. #LI-JJ1 #LI-3 #li-onsite For CA residents, Job Applicant Privacy Policy HERE. Create a Job Alert Interested in building your career at ALO? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* AttachAttach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter AttachAttach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Are you at least 18 years old? * Select... If hired, would you have a reliable means of transportation to and from work?* Select... 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Job DescriptionAbout the Role We are seeking an experienced, polished and service-driven Luxury Retail Client Specialist to join our high-end, boutique team. This role is ideal for a natural people person with a background in luxury retail who is passionate about personalized service, aesthetic detail, and helping clients find products that perfectly match their lifestyle and preferences. As part of a privately owned practice focused on long-term relationships and individualized care, you will play a key role in creating an elevated, welcoming experience for every client and their family. Key Responsibilities Deliver a warm, concierge-level client experience from the moment guests enter the practice. Build trusted, long-term relationships that encourage repeat visits and client loyalty. Represent the brand with professionalism, elegance, and impeccable communication skills. Guide clients through product selection with a consultative, confidence-building approach. Maintain deep product knowledge and confidently educate clients on product features, benefits, and how they enhance a client's lifestyle. Manage adjustments, minor repairs, measurements, and fittings with precision and care. Maintain an immaculate, visually appealing gallery with luxury merchandising standards. Support front-of-house tasks such as scheduling, check-out, or communication when needed. Contribute to a positive, collaborative team environment focused on service excellence. Qualifications 23+ years of experience in high-end retail or luxury hospitality. Exceptional interpersonal and communication skills with a naturally warm, professional demeanor. Strong sense of style, design, and attention to detail. Ability to multitask in a boutique practice environment while maintaining exceptional service standards. Proven success in relationship-based sales. Organized, proactive, and committed to creating a memorable client journey. What We Offer Competitive compensation. A supportive, relationship-driven work culture. A beautiful boutique practice where individualized carenot volumeis the priority. Opportunity to develop long-term client relationships and grow with our practice. How to Apply Please drop off your hard-copy resume and a brief statement about why you feel you'd be an excellent fit for a boutique private practice to be considered for the position: 16793 San Pedro Ave San Antonio, TX 78232

WLWT-TV the NBC affiliate in Cincinnati OH is looking for a Client Success Specialist to assist the sales team. You will work with the sales team on processing advertising contracts, obtaining creative materials, generating support materials for sales team, and coordinating the scheduling and launch of advertising campaigns. You will report to the Local Sales Manager. This career opportunity is a great way to get your foot in the door at a respected TV station and begin a career with Hearst Television, an industry-leading television station group. Responsibilities Enter and maintain local orders including electronic transfer and maintenance of all MediaLine/WOCentral orders to WideOrbit Help develop sales proposals, advertising packages and client presentations Create supportive marketing materials for sales department Communicate with our teams (sales, production, finance) and external clients on performance and delivery of campaigns Prepare proposals based on account executive direction Facilitate progress on several sales projects Work cooperatively with managers, co-workers and clients to deliver a high-level of service Requirements Must have computer and software experience Proficient in Microsoft Excel (can maintain complex spreadsheets) Can deal with the stresses and pressures of time-sensitive projects associated with advertising sales Keen on learning new systems promptly and thoroughly Strong verbal and written communication skills are necessary Must be focused and organized Previous commercial television experience preferred Must take pride in work, respond to instruction well, thrive in a fast-paced environment, and perform at a high-level; in person work required Related military experience will be considered Diversity Statement At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve. Benefits Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits. Medical | Dental | Vision 401(k) matching Emotional Wellness Support Paid Time Off Paid Parental Leave LGBTQ+ Health Services Additional benefits to meet your and your family's needs

Full-time Description Responsible for supervising the production of complicated one-time and ongoing projects either directly or through subordinate team members. Provides excellent customer support and well-detailed internal communications. ________________________________________________________________ MAJOR RESPONSIBILITIES: Analyzes projects from a “big picture” point-of-view. Looks at processes and workflow and incorporates procedures to help streamline project and regularly schedules meetings/pre-flights/conference calls to ensure all parties are updated. Creates job tickets, in Monarch, and develops/updates spreadsheets for his/her accounts and assists, when needed, with others'. Communicates schedules, instructions or specification changes clearly to both internal and external clients through email or changes in the Monarch system. Provides external clients with solutions to problems/concerns and incorporates them in/with internal written procedures. Takes the lead on complicated one-time and ongoing projects and manages the project with minimal assistance from the Team Supervisor. Actively monitors schedules/production to ensure quality and timeliness of project and develops systems of audit checks that apply to each project. Stands in for Sales when needed (i.e., customer visit, conference call, proposals, etc.). Additionally, understands/interprets estimates, proposals, and requests for quotes and communicates reference points on them with internal and external clients. Works in conjunction with sales to write specifications for the reprinting of components. Keeps an accurate record of the amount of time put forth into each project and continually looks for efficiencies to be achieved and recommends changes in production. Produces invoices on projects in an accurate and timely manner, looks for ways to better capture all costs, and suggests ways to invoice each project more efficiently. Serves as official “back-up” contact when others are out of the office and may be asked to support other large one-time projects in a “consulting” capacity. Takes leadership role on special projects assigned by Team Lead or Manager, Client Services. Completes other various duties as assigned by manager. Adheres to all Security Policies and Procedures as referenced in the Employee Security Handbook. Requirements QUALIFICATIONS: 3-5 years of successful project management and client services experience in direct marketing or related field. College degree in graphic communications, printing technologies or business-related field or equivalent preferred, or equivalent experience. Experience must include background of laser imaging, bindery, pre-press, printing, lettershop and data processing. Knowledge of postal regulations and procedures is preferred. Excellent oral and written communication skills. Must be comfortable communicating with visual aids for internal and client meetings. Able to work in a team environment with internal personnel. Ability to focus on priorities and objectives and adhere to target deadlines. Basic experience with Microsoft Office 365 (Excel, Teams, Word) and Outlook. ESSENTIAL JOB FUNCTIONS: Must be able to communicate proficiently orally and in writing in English. Able to read handwritten, printed materials, and computer screens. Must have the manual dexterity to manipulate a computer keyboard. Must be able to communicate in person, via telephone, and teleconferencing with customers and internal personnel. Ability to travel by automobile or airplane when necessary. WORKING CONDITIONS: Normal office environment and some exposure to a manufacturing plant facility onsite. Hybrid schedule based on department rotating schedule for in-office assignments. DISCLAIMER: An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. Salary Description $65-75,000 per year

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary As a Call Center Specialist for the call center, you will be working directly with the customer via phone and email to answer general inquiries, address concerns, and assist with requests and services. This position uses the Ticketmaster system (Archtics and Host) and focuses heavily on CRM. Having an upbeat personality, a positive attitude, and professionalism are traits that will ensure success. This role will pay an hourly rate of $16.00. For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue Steven Tanger Center for the Performing Arts is a state-of-the-art facility with a seating capacity of approximately 3,000. The venue is located in downtown Greensboro at 300 N. Elm Street. A $94M, state-of-the-art facility that has transformed downtown Greensboro NC, the Steven Tanger Center for the Performing Arts venue is home to touring Broadway productions, concerts, Greensboro Symphony Orchestra performances, comedy shows and all types of family entertainment. The Tanger Center is celebrating its 5-year Anniversary and has hosted hundreds of thousands of patrons, thousands of events and performances. Presented with partners Nederlander and Professional Facilities Management (PFM), the First Bank Broadway Series is one of the nation's top-selling one-week Broadway series with over 15,000 Season Seat Members. Responsibilities Answering inbound calls and responding to emails regarding customer inquiries promptly and professionally. Predominantly assisting Season Subscribers with exchanges and add-ons. Providing accurate information about products, services, and policies. Troubleshooting and resolving customer issues efficiently and effectively. Handling customer complaints, escalating complex issues to supervisors when necessary. Maintaining detailed and accurate records of customer interactions and transactions. Following up with customers to ensure their issues are resolved to their satisfaction. Continuously updating knowledge of company products, services, and processes. Collaborating with team members to improve overall customer service. Operating and managing a multiline phone console, routing, and screening calls. Providing exceptional customer service to clients. Perform other duties and responsibilities as assigned. Qualifications Knowledge of Ticketmaster Host and Archtics, preferred. 6 months to 1 year of experience in customer service related position, preferred. Must be able to function in a fast paced, high-pressure environment. Must have a high level of basic computer and email skills. Ability to interact with a diverse group of guests in a friendly and positive manner. Must be able to work a flexible schedule, including evenings, weekends, and holidays. Possess strong interpersonal and communication skills. Ability to work both independently and as part of a team. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview As a Call Center Specialist for the call center, you will be working directly with the customer via phone and email to answer general inquiries, address concerns, and assist with requests and services. This position uses the Ticketmaster system (Archtics and Host) and focuses heavily on CRM. Having an upbeat personality, a positive attitude, and professionalism are traits that will ensure success. This role will pay an hourly rate of $16.00. For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Answering inbound calls and responding to emails regarding customer inquiries promptly and professionally. Predominantly assisting Season Subscribers with exchanges and add-ons. Providing accurate information about products, services, and policies. Troubleshooting and resolving customer issues efficiently and effectively. Handling customer complaints, escalating complex issues to supervisors when necessary. Maintaining detailed and accurate records of customer interactions and transactions. Following up with customers to ensure their issues are resolved to their satisfaction. Continuously updating knowledge of company products, services, and processes. Collaborating with team members to improve overall customer service. Operating and managing a multiline phone console, routing, and screening calls. Providing exceptional customer service to clients. Perform other duties and responsibilities as assigned. Qualifications Knowledge of Ticketmaster Host and Archtics, preferred. 6 months to 1 year of experience in customer service related position, preferred. Must be able to function in a fast paced, high-pressure environment. Must have a high level of basic computer and email skills. Ability to interact with a diverse group of guests in a friendly and positive manner. Must be able to work a flexible schedule, including evenings, weekends, and holidays. Possess strong interpersonal and communication skills. Ability to work both independently and as part of a team. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Job DescriptionResponsibilities: Call patients regarding their biopsy results Appropriately schedule the patient if follow up treatment/procedures are needed Complete tasks, intra-mails, appointments scheduled, pathology results, pharmacy prior authorizations, insurance authorizations for surgeries Receive incoming calls through our surgical phone line and appropriately assist the patient Answer telephone promptly and in a polite and professional manner Monitoring the pathology log, surgical days, mohs days and assigning your team tasks accordingly Work effectively and efficiently with your team Work as a team member Qualifications: Minimum one year of dermatology medical assistant experience Experience scheduling patients Experience calling patients regarding biopsy results Excellent verbal and written communication skills in a customer service environment Proficient in use of computers and software programs Ability to handle confidential and sensitive information Must be detailed oriented and able to handle multi-tasks Extremely outgoing with a good phone presence

Job DescriptionResponsibilities: Call patients regarding their biopsy results Appropriately schedule the patient if follow up treatment/procedures are needed Complete tasks, intra-mails, appointments scheduled, pathology results, pharmacy prior authorizations, insurance authorizations for surgeries Receive incoming calls through our surgical phone line and appropriately assist the patient Answer telephone promptly and in a polite and professional manner Monitoring the pathology log, surgical days, mohs days and assigning your team tasks accordingly Work effectively and efficiently with your team Work as a team member Qualifications: Minimum one year of dermatology medical assistant experience Experience scheduling patients Experience calling patients regarding biopsy results Excellent verbal and written communication skills in a customer service environment Proficient in use of computers and software programs Ability to handle confidential and sensitive information Must be detailed oriented and able to handle multi-tasks Extremely outgoing with a good phone presence

MBS is hiring a Business Professional in Cincinnati, OH. This position is a part-time opportunity. PRINCIPAL DUTIES & RESPONSIBILITIES Train and mentor executives at the Senior Vice President level or higher, drawing from personal experience in Central functions. Provide executive coaching to enhance leadership skills and professional development. Collaborate with cross-functional teams, stakeholders, and vendors to ensure effective communication and coordination. Utilize analytical skills to perform data analysis and contribute to strategic decision-making. Demonstrate proactive problem-solving skills and meticulous attention to detail. REQUIREMENTS Proven experience as a Senior Vice President or higher within Central functions, preferably with a background in a similar industry. Track record of successfully training and coaching executives. Excellent communication and coordination skills. Analytical mindset with the ability to perform data analysis. Proactive problem-solving skills and attention to detail. ABOUT THE KABLE GROUPFor over 50 years, The Kable Group has been committed to connecting candidates looking for reliable work opportunities with companies in need of workforce solutions. We leverage our expertise in core industries to ensure that the needs of our clients and our candidates alike are satisfied. Whether it's a professional position, skilled labor need, or an education opportunity, The Kable Group's suite of solutions caters to finding the right fit, every time.At the Kable Group, we do not just accept diversity - we celebrate it, we support it, and we thrive on it. Read our full diversity statement here.This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.