Hearst jobs in Dallas, TX

About Us Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of homecare and hospice agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians. Our success is fueled by our talented technology teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by values of caring, action, respect, excellence, and smile (a positive attitude). If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career. We are hiring technologists that want to make a difference. Lead Security Operations/Administration The Lead Security Administrator is a technical leader who assures infrastructure alignment with modern Platform design and meets the business strategy. The Lead Security Administrator designs, builds, and documents new and existing environments. We are looking for someone with a strong security focused mindset and the hands-on ability/practice to implement and security platforms across a hybrid private and public cloud. RESPONSIBILITIES Responsibilities for the Lead Security Administrator can vary, but should include: Act as a technical leader/people, subject matter expert and point of escalation while providing technical direction to team-members and evangelize best practices and methodologies. Act in a Product Owner role for the team, aligning priorities to the strategy. Management of Professional Service engagements and other staff augmentation options. Support the company journey of moving to modern cloud operations. Stay current on security trends and integrated technologies. Conduct necessary analysis, design, and prepare technical documentation and runbooks for new toolsets and processes. Cultivate strong working relationships with scrum teams, engineers, architects, vendors, contractors, and leadership. Leverage, support, and advocate the use of configuration management tools for infrastructure in a hybrid cloud model. Align system capabilities to overall solution and business strategy. IT Service Management fulfiller including incident, problem, and change. Recommend and implement software, tools, or solutions to enhance security posture. Available outside of business hours to respond to high priority escalations. QUALIFICATIONS 2+ years Security team lead experience. Bachelor's degree in information technology, Computer Science, or related (equivalent experience considered). Experience managing a team of security administrators/operators 4+ years' experience in 24x7 production environments. Demonstrated experience with Splunk Core, Splunk Enterprise Security. Experience with event and incident handling Experience working in a regulated industry such as HIPAA, PCI, SOX. Security work experience in a healthcare context dealing with HiTrust (desired). Experience working in an Agile environment. BUSINESS ACUMEN Strong written and verbal interpersonal skills. Excellent problem solving and analytical skills with attention to detail and driving issues to resolution. Strong customer focus, ownership, bias for action and the ability to dive deep. Excellent ability to align business processes and requirements with a technical implementation focus. Support compliance program including being able to create artifacts. Write and contribute to project plans, features, and engineering / architecture level documentation. TECHNICAL SKILLS Experience designing and management large-scale distributed systems. Operations and management of platforms used within Security Operations including but not limited to Cortex, Splunk ES, and CyberArk. Root cause analysis that can be presented to technical and Executive audiences. Proficient in the detection, response, mitigation, and/or reporting of cyber threats. Proficient with NTLM and Kerberos authentication protocols, administration, and hardening. Network/Server security attack mitigation. Collaborating with cross function teams. Windows/Linux security/administration knowledge Experience with load balancers such as NetScaler, F5, and Azure load balancers. Inventory management of all network devices. Creates and maintains documentation to support policies, procedures, and runbooks. Design systems management solutions using automation and self-repair rather than relying on alarms and human intervention. Develop appropriate metrics and monitors to ensure operational excellence for services being supported. Aligning monitoring to SLA requirements. Working with internal teams to secure assets. Knowledge of CyberArk platform or similar product EDUCATION / CERTIFICATION / TRAINING: Bachelor degree in Computer Science, Cybersecurity, Engineering, Math or related (equivalent experience considered). Candidates with relevant certifications are preferred, including but not limited to the following: Security analysis (eg. Security+, GSEC, GCIH, GCIA, etc) Security management\architecture (eg. CASP+, CISSP, NCSF, etc) Security engineering (eg. Azure SAE, GCWIN, GCUX, PCCSA\CCNA, etc) Information security auditing (eg. CISA, CIA, GSNA, ISO, etc) Certifications in Splunk Certifications related to ITIL\ITSM This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.

Vice President of Finance Reports To: Publisher & President Company: The Dallas Morning News & Medium Giant Be at the Financial Helm of Two Iconic Brands We're looking for a strategic, curious, and forward-thinking Vice President of Finance to lead the financial future of The Dallas Morning News, a trusted voice in journalism, and Medium Giant, an award-winning marketing services agency. This is a rare opportunity to influence the trajectory of two innovative organizations at the intersection of media, technology, and community impact. In this role, you won't just report on the numbers-you'll shape the story behind them. You'll serve as a key partner to the Publisher/President and executive leadership, guiding decisions that drive sustainable growth, operational excellence, and profitability. If you thrive in fast-paced, mission-driven environments, and you're passionate about combining big-picture thinking with day-to-day execution, this is the opportunity to make a lasting impact. What You'll Do * Serve as a strategic thought partner to the Publisher/President, senior leadership, and corporate stakeholders * Shape and execute the overall financial strategy-balancing near-term objectives with long-term vision * Analyze and evaluate new business models, product launches, and strategic investments * Lead and optimize budgeting, forecasting, and financial modeling processes across business units * Ensure timely, accurate, and actionable financial reporting (weekly, monthly, quarterly, annual) * Oversee financial controls, systems, and compliance with GAAP, SOX, and internal policies * Provide expert guidance on accounting, audit, and financial operations * Play a critical role in M&A activity, including evaluation, integration, and due diligence * Lead financial training and development for business stakeholders * Represent the finance function in executive-level conversations and strategic planning What You Bring * 10+ years of progressive financial leadership experience (media or professional services industry a plus) * Bachelor's degree in Finance, Accounting, or a related field (MBA or CPA strongly preferred) * Expertise in financial reporting, accounting practices, forecasting, and controls * Hands-on M&A and integration experience * Strong leadership and communication skills, with the ability to simplify complex data for multiple audiences * A collaborative mindset with the ability to thrive in a dynamic, fast-moving environment * Curiosity-driven approach-someone who asks why, not just how much Why Join Us? At The Dallas Morning News and Medium Giant, you'll join a purpose-driven culture focused on innovation, integrity, and storytelling that matters. You'll have the chance to lead a high-impact finance function while contributing to the growth of two influential brands in a rapidly evolving industry. We offer a competitive compensation package, robust benefits, flexible hybrid work options, and the opportunity to grow with a company committed to meaningful work and community connection. Ready to help shape the future of local journalism and agency innovation? Apply now to become our next VP of Finance.

About HCHB Homecare Homebase (HCHB) is the leading software platform for home health, hospice, and personal care providers across the United States. We support agencies that care for millions of patients each year, helping them deliver high-quality, cost-effective care in the home. HCHB is in the midst of a multi-year technology and product transformation, modernizing its platform, accelerating AI-driven solutions, and strengthening its operating model to better serve customers, employees, and the broader home-based care ecosystem. Role Overview The Chief People Officer will be a key member of the HCHB Executive Leadership Team and a strategic partner to the President. This leader will own the full People strategy and execution across the organization: culture, talent, leadership development, organizational design, performance, total rewards, and HR operations. This is a build-and-transform role: the CPO will help design and scale a modern, high-performance, AI-enabled organization-while preserving HCHB's mission-driven culture and deep commitment to the caregivers and patients our customers serve. Key Responsibilities 1. People Strategy & Culture Define and execute a multi-year People strategy aligned to HCHB's business, technology, and AI transformation roadmap. Shape and reinforce a culture that is: Mission-driven Performance-oriented and accountable Collaborative across Product, Technology, Operations, and Commercial teams Partner closely with Hearst Health HR to ensure alignment with enterprise standards, policies, and governance. Lead culture and engagement initiatives that improve retention, inclusion, and employee experience across all locations and functions. 2. Organizational Design & Leadership Effectiveness Partner with the President and ELT to design and evolve the organizational structure that supports growth, AI innovation, and operational excellence. Drive leadership effectiveness across the executive and senior leader population, including coaching, role clarity, and succession planning. Develop and implement succession and talent plans for critical roles (e.g., Product, Technology, Data & AI, Operations, Commercial, Finance). 3. Workforce Risk, Succession Planning & Talent Bench Strength Build enterprise-wide succession plans for executive and critical roles (Product, Engineering, Data & AI, Operations, Commercial, Finance). Identify and mitigate talent risks, single points of failure, and organizational bottlenecks. Create bench-strength strategies, high-potential pipelines, and internal mobility programs tied to long-term capability needs. Develop annual talent planning, leadership assessments, and workforce risk dashboards. 4. People Governance, Compliance & SOX Controls Establish and enforce governance for compensation data access, payroll data separation, and “least privilege” standards for managers. Ensure HR operations support SOX 404 compliance-documented processes, segregation of duties, audit readiness for payroll, compensation cycles, benefits, hiring, and HRIS workflows. Partner with Legal, Finance, and Hearst Audit on policy governance, employment compliance, regulatory changes, and risk mitigation. Maintain a modern, clear, accessible policy framework across the organization. 5. Performance, Development & Learning Own the performance management framework to drive clarity of goals, accountability, and measurable outcomes. Build robust learning and development programs, including: Manager / leader development Skills development for evolving roles in AI, data, product, and engineering Programs supporting HCHB's transformation (change management, agility, collaboration). Create development pathways and career progression frameworks that enhance retention and internal mobility. 6. Total Rewards, Compensation & Benefits Oversee compensation and benefits strategy, ensuring competitiveness in the market and alignment with HCHB and Hearst Health frameworks. Partner with Hearst compensation teams on executive compensation, LTIC, bonus structures, and retention plans for key talent. Develop and maintain clear job architectures, leveling frameworks, and pay bands that support transparency and fairness. 7. Internal Communications & Transformation Messaging Serve as the executive steward of employee-facing communication for all org-wide transformations (AI, operating model changes, leadership updates, SaaS migration, modernization). Build an internal communications strategy that ensures clarity around the “why,” “what,” and “how” behind major organizational shifts. Partner with Communications, Product, and Operations to create consistent messaging frameworks, all-hands content, leadership updates, and transformation milestones. 8. Leadership Operating System & Executive Team Effectiveness Partner directly with the President to define and operationalize leadership standards and expectations across HCHB (“Clarity → Alignment → Acceleration”). Build and steward the HCHB Leadership Operating System, including: ELT cadence and meeting design Leadership forums and quarterly manager summits Leadership commitments and charters Manager capability programs Drive executive coaching, role clarity, and cross-functional alignment across Product, Technology, Operations, Commercial, and Finance. 9. HR Operations & Risk Management Lead a high-performing HR Operations function, ensuring accurate and compliant execution of core HR processes (benefits administration, employee records, immigration, etc.). Ensure compliance with all relevant federal, state, and local employment laws and regulations. Establish and maintain clear, modern policies that support both employee needs and business objectives. Partner closely with Legal, Finance, and Hearst where appropriate on risk management, investigations, and employee relations. 10. Change Management & Transformation Serve as a primary change leader for HCHB's AI and technology transformation. Design and lead change management strategies that help employees understand the “why,” “what,” and “how” of key changes across org, roles, and processes. Collaborate with Product, Technology, Operations, and Communications to ensure transformation milestones are supported with clear, consistent people-focused messaging and support. 11. Compensation Governance, Pay Architecture & Total Rewards Strategy Oversee compensation governance including job architecture, leveling frameworks, pay transparency requirements, and consistent compensation cycles. Conduct regular pay equity audits, market benchmarking, and compliance with state pay-transparency laws. Partner with Hearst Corporate Compensation on executive compensation, LTIC programs, bonus structures, and retention strategies. Build a total rewards philosophy that supports fairness, competitiveness, employee value proposition, and HCHB's MBO alignment. Qualifications 15+ years of progressive HR / People leadership experience, with 5+ years in a senior executive HR role. Experience in technology, SaaS, healthcare, or health-tech strongly preferred; exposure to PE- or enterprise-owned environments a plus. Demonstrated success leading HR in a transformation environment, ideally involving digital, data, and/or AI-driven change. Proven track record building and scaling: Talent strategies for high-performing engineering, product, and commercial organizations Leadership development and succession for executive and senior leaders Performance management systems that drive accountability and results Strong command of compensation, benefits, and total rewards, including partnering with corporate parent/board-level stakeholders. Experience working in or closely with matrixed organizations (e.g., within a broader enterprise or portfolio company structure). Deep knowledge of U.S. employment law and HR compliance best practices. Exceptional relationship-building, communication, and influence skills; able to coach executives, manage through ambiguity, and drive alignment across stakeholders. Passion for the mission of home-based care and a strong alignment with HCHB's value Leadership Characteristics Strategic and hands-on: Comfortable moving between board-level conversations and practical execution. Builder mindset: Enjoys designing and implementing new systems, not just maintaining existing ones. Change leader: Steady under pressure, clear in communication, and skilled at bringing people along through change. Collaborative partner: Works seamlessly with Product, Technology, Operations, Finance, and Hearst Health. Mission-driven: Energized by supporting clinicians, caregivers, and the patients they serve. What You Can Expect from Us At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Our Team Members Also Enjoy Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff. A President who cares. President Luke Rutledge has made it his mission to create a culture that cares- one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family. Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full- and part-time career opportunities to fit life's unique demands. A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need. About Homecare Homebase Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results. This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions

Homecare Homebase (HCHB), a subsidiary of Hearst Corporation, is the industry leader in home-based care software, delivering innovative, cloud-based solutions that empower agencies to improve clinical, financial, and operational outcomes. As HCHB continues advancing technologies like Ambient Scribe and Intake Central to improve efficiency and reduce burden across home-based care, our Events & Tradeshows program plays a critical role in brand visibility and qualified pipeline generation. We are seeking a proactive, highly organized Event Manager, Events & Tradeshows to lead all national and state-level in-person events with a core focus on lead generation, revenue impact, and sales partnership. This role manages all aspects of live events: including planning, budgeting, logistics, and execution. This role supports the HCHB User Conference tradeshow floor and sponsorships opportunities. The ideal candidate is detail-oriented, independent, relationship-driven, and confident managing high-visibility events across the country. Essential Duties & ResponsibilitiesEvent Management: In-Person Tradeshows • Independently plan, coordinate, and execute 20-25 small state shows and 6-7 large national shows annually. • Lead booth planning, structure design, asset management, shipping, and onsite logistics to ensure seamless execution. • Source venues and coordinate private dinners, receptions, and networking activations supporting pipeline goals. • Create and distribute Outlook invites for each event, including all relevant event details. Lead Generation & Sales Collaboration • Execute on tradeshow strategies set forth by the Director of Lead Generation that drive MQLs, SQLs, and measurable pipeline growth. • Partner with Sales, AEs, and BDRs on pre-show enablement, staffing plans, and lead expectations. • Own creation and management of lead capture tools and ensure timely uploads. • Conduct pre-show meetings (45-60 days out) and post-show meetings to review results, follow-up actions, dinners, and leads. • Track and report event ROI, CPL, and performance insights. Operations, Logistics & Budget • Manage all event budgets, contracts, vendor relationships, and timelines. • Oversee shipping calendars, freight coordination, and onsite toolkits. • Maintain event calendar, inventory tracking, and asset library. • Provide monthly budget and project status reports. Communications & Planning • Create event communication plans for each show. • Send “Know Before You Go” packets with confirmations, schedules, booth details, and lead tools 30 days prior to event • Ensure all sales attendees are informed, prepared, and aligned. • Support annual End-of-Year Planning to evaluate event performance and recommend next year's strategy Lead Tracking, Reporting & Data Integrity • Manage lead capture sheets ensuring immediate BDR access. • Provide monthly numbers for event pipeline influence to be presented at leads meetings with the Director of Lead Generation • Send final show lists to Hubspot for nurturing User Conference (UC) Commons Support • Assist with UC tradeshow floor planning, booth assignments, sponsorship sales, vendor coordination, and technology logistics. • Support partner experience and ensure strong attendee engagement. • Collaborate with Director of Corporate Events. Sales Team Training & Support • Train new sales reps on event best practices, lead capture and set up • Act as primary contact for all tradeshow processes and tools. Relationship & Vendor Management • Build strong relationships with associations, organizers, and vendors. • Maintain cost-effective and reliable vendor partnerships. Travel • Travel as required to support onsite tradeshow execution. Required Skills • Highly organized, detail-oriented, and able to manage multiple projects. • Strong written and verbal communication skills. • Ability to work independently in fast-paced environments. • Proficiency in Microsoft Office; ability to learn event tech tools. • Comfortable managing budgets and contracts. • Strong collaboration skills with Sales, BDRs, Marketing, and Executives. Experience • Bachelor's degree preferred (business, marketing, communications) or equivalent experience. • 5+ years in event management, marketing, tradeshow logistics, or sales/marketing support. • Proven experience owning budgets and logistics for multiple events. • Experience with CRM/lead capture tools (HubSpot/Salesforce preferred). • Willingness to travel for national and regional events. What Success Looks Like • Events generate meaningful pipeline, MQLs, SQLs, and revenue opportunities. • Tradeshows run smoothly, on budget, and aligned with HCHB brand standards. • Sales teams are fully prepared with pre- and post-show structure. • Lead capture is accurate, timely, and optimized through BDR follow-up. • Event performance and ROI improve quarter-over-quarter. • HCHB event presence reflects innovation, professionalism, and differentiation. About Us Founded in 1999, Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home-based care throughout the United States. Our software enables real-time solutions for wireless information exchange and communication between the office and clinicians in the field. Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by our CARES values: Care, Act, Respect, Excel, and Smile (a positive attitude). If you want to work in a role where your skills have a direct influence on empowering patient care, Homecare Homebase is the next step in your career. What You Can Expect from Us At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Our Team Members Also Enjoy Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and home-based care staff, as well as the patients they serve. Leaders who care. President Luke Rutledge has continued the mission to create a culture that cares - one that appreciates and looks after its people. As a result, being an employee of HCHB feels like being a member of the family. Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full and part-time career opportunities to fit life's unique demands. A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need. Sound like a good fit? We'd love to hear from you. HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.

About Us Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of homecare and hospice agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians. Our success is fueled by our Education teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by values of caring, action, respect, excellence, and smile (a positive attitude). If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career. We are hiring people that want to make a difference. Client Education and Knowledgebase Lead Position Description The Client Education and Knowledgebase Lead oversees the development, maintenance, and optimization of internal and external knowledge resources to enhance employee and client engagement. This role supports the Customer Experience Portal in ServiceNow, ensuring content accuracy, usability, and HIPAA compliance while collaborating with cross-functional teams to identify knowledge gaps and improve information accessibility. Responsibilities include creating and updating knowledgebase articles and learning materials, driving Knowledge-Centered Service (KCS) adoption, and analyzing performance metrics to optimize case deflection and content engagement. The position also coordinates and promotes training programs, managing logistics, communications, and materials through the Learning Management System (LMS). This role serves as a liaison between internal teams, IT, and clients-leading portal cabinet meetings, gathering feedback, and ensuring all communications and educational content are accurate, consistent, and on-brand. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsibilities for the Client Education and Knowledgebase Lead can vary, but should include: Maintain internal and external knowledgebases to ensure accuracy, relevance, usability, and HIPAA compliance. Administer and optimize the Customer Experience Portal within ServiceNow, collaborating with IT to implement enhancements. Partner cross-functionally to collect, curate, and organize knowledge for publication across internal and client-facing platforms. Review and update existing content to ensure accuracy, consistency, and alignment with brand and regulatory standards. Identify knowledge gaps and collaborate with subject matter experts to develop new, high-value content. Create, edit, and publish knowledgebase articles, resources, and training materials optimized for searchability and user engagement. Monitor knowledgebase and portal performance metrics; implement strategies to improve engagement and case deflection rates. Coordinate communication for educational programs ensuring accurate course descriptions, materials, and schedules. Develop and distribute marketing and communication materials, including emails, newsletters, and updates, to promote training and resources. REQUIRED SKILLS: Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. A positive, professional, and self-starter attitude. The ability to interact effectively with clients. EXPERIENCE: Bachelor's degree or five years relevant experience ServiceNow and Smartsheet experience a bonus Prior Knowledge Management experience a bonus. HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.

Account Advisor - Sales with Freedom, Growth & Uncapped PotentialWork Remote | Build Autonomy | Unleash Your Potential Targeting a January start date! LocaliQ, USA TODAY , is searching for a motivated, sharp Account Advisor to join our high-performing sales team. We're not just selling ads-we're empowering local businesses with sophisticated digital marketing solutions fueled by insights from millions of consumers and industry-leading expertise. If you're driven by growth, love meaningful conversations, and want the freedom to shape your own trajectory, this role was built with you in mind. What You'll Do Own your book of business-strengthen existing relationships while actively pursuing new opportunities. Make ~50 outbound calls daily to key decision-makers who can benefit from your guidance.Build trust, identify business goals, and deliver tailored LOCALiQ solutions that generate measurable impact. Close new business-then transition clients to an Account Executive so you can stay focused on creating new wins. Use Salesforce CRM to stay organized, manage your pipeline, and consistently hit your targets. What You Bring 2+ years of B2B sales experience (digital or media sales experience strongly preferred).A track record of winning business and nurturing strong client relationships. Excellent communication, persuasion, and relationship-building abilities. A self-starter mindset-organized, dependable, and eager to thrive in a collaborative, supportive environment. Why You'll Love It Here $40K base salary + uncapped commission (OTE ~$60K, with top performers reaching six figures). Remote-first flexibility - work from wherever you perform at your best. The freedom to operate with autonomy while backed by industry-leading marketing technology and solutions. A culture built on community, passion, purpose, and a people-first mindset. Ready to take control of your sales career? Apply today and start building your future with Gannett | LOCALiQ. #LI-JF1; #LI-Remote The hourly rate for this role will range between $17.00 and $19.24. Base compensation reflects a variety of factors, including but not limited to geographic market, education, skills, certifications, and experience. Note: variable compensation is not included in these figures and may apply depending on the role.

The Opportunity: Homecare Homebase is seeking a Senior UX Designer with a strong product mindset and a passion for creating cohesive, intuitive digital experiences. In this role, you'll play a critical part in shaping and evolving our enterprise platform, used daily by over 200,000 healthcare professionals. You'll lead initiatives from discovery through delivery, ensuring that solutions are scalable, consistent, and grounded in real user needs. This role is ideal for someone who thrives in cross-functional environments, excels in Figma and design systems, and can balance strategic thinking with hands-on design execution. You'll collaborate closely with product managers, engineers, fellow designers, and users to drive impactful outcomes that align with both business goals and human-centered design principles. What You Will Do: Lead UX design efforts across major product initiatives, from research and discovery to final implementation. Translate user insights and business requirements into elegant, functional design solutions. Create journey maps, wireframes, user flows, prototypes, and high-fidelity designs across multiple breakpoints using Figma. Drive the evolution and governance of our design system to support scalability and brand consistency. Conduct and synthesize user research and usability testing to inform and validate design decisions. Advocate for user needs while aligning with product strategy, technical feasibility, and project constraints. Collaborate with cross-functional teams in agile product development environments. Communicate design rationale effectively to stakeholders of all levels. Ensure that final implementations reflect design intent and meet quality standards. Mentor junior and mid-level designers, contributing to a culture of continuous improvement in design practices. Required Qualifications: Bachelor's degree in Human-Computer Interaction (HCI), UX Design, or related field; or equivalent professional experience. 5+ years of UX/Product Design experience with a portfolio showcasing end-to-end design processes and measurable results. Minimum 4 years of hands-on experience with Figma, including design system creation and maintenance. Strong proficiency in interaction design, information architecture, and visual design principles. Deep understanding of user psychology, behavioral science, and accessibility/inclusive design standards. Excellent problem-solving and communication skills; ability to advocate for design in cross-functional teams. Experience conducting user research and synthesizing findings into actionable insights. Familiarity with accessibility standards (WCAG), localization workflows, and inclusive design practices. Comfortable working in fast-paced, agile product development environments. U.S. Citizenship or Green Card holder (required due to export control regulations). Preferred Qualifications: Experience designing complex enterprise software platforms. Proficiency with user research tools such as Maze, Useberry, or similar. A background in front-end development or familiarity with front-end technologies is a plus. Healthcare or medical industry experience is a strong plus. About Us: Founded in 1999, Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home-based care throughout the United States. Our software enables real-time solutions for wireless information exchange and communication between the office and clinicians in the field. Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by our CARES values: Care, Act, Respect, Excel, and Smile (a positive attitude). If you want to work in a role where your skills have a direct influence on empowering patient care, Homecare Homebase is the next step in your career. What You Can Expect from Us At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Our Team Members Also Enjoy Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and home-based care staff, as well as the patients they serve. Leaders who care. President Luke Rutledge has continued the mission to create a culture that cares - one that appreciates and looks after its people. As a result, being an employee of HCHB feels like being a member of the family. Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full and part-time career opportunities to fit life's unique demands. A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need. Sound like a good fit? We'd love to hear from you. This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.

The Opportunity: The Chief Clinical Officer (CCO) serves as the executive clinical leader responsible for shaping and executing HCHB's clinical strategy. This role ensures that our software solutions enable home health and hospice agencies to deliver high-quality, patient-centered care. The CCO bridges clinical expertise with product innovation, working closely with engineering, product, marketing, and client success-to align our platform with regulatory requirements, clinical workflows, and evolving industry standards. In addition to internal responsibilities, the CCO will serve as a public-facing clinical voice of HCHB, representing the company at industry events and positioning HCHB as a thought leader in home-based care. This is a highly visible, mission-driven role for a seasoned clinical executive who is passionate about using technology to drive better care and outcomes at scale. What You Will Do: Strategic Leadership & Industry Advocacy Define and lead the clinical vision in alignment with the company's product and business strategies. Serve as the primary clinical voice within the executive team, ensuring strategic decisions reflect the realities of patient care delivery. Monitor and communicate clinical and regulatory trends impacting home health and hospice. Represent HCHB publicly as a trusted industry expert-participating in panels, conferences, advocacy events, and partnerships to elevate the company's influence and credibility in home-based care. Clinical Oversight Ensure all software features and workflows comply with CMS, HIPAA, and other regulatory standards. Guide the design and implementation of evidence-based, patient-centered clinical workflows. Provide expert interpretation of clinical guidelines, policies, and best practices. Proactively assess clinical risks and ensure alignment with industry and payer requirements (e.g., PDGM, VBID, HHVBP). Cross-Functional Collaboration Translate clinical needs into product requirements, collaborating with engineering, product management, and UX teams. Partner with marketing, sales, and customer success teams to position clinical features, create messaging, and support client onboarding and adoption. Collaborate with regulatory and legal teams to ensure compliance is embedded across the product lifecycle. Guide the evaluation and integration of emerging technologies to enhance care delivery and documentation. Customer & Market Engagement Actively engage with clinical users to gather insights and feedback for continuous product improvement. Build trust with providers and industry stakeholders by articulating the value of HCHB's solutions in improving care quality and operational efficiency. Champion usability improvements to reduce clinician burden and support frontline adoption. Leadership & Mentoring Lead clinical advisory boards and cultivate a network of industry consultants. Serve as a mentor and subject matter expert across departments to enhance understanding of clinical operations. Provide clinical input for internal training, documentation, and customer education programs. Qualifications Education & Licensure Preferred Master's or doctoral degree in Nursing (MSN, DNP), Medicine (MD/DO), Healthcare Administration, or related field. Active licensure as a Registered Nurse (RN), Advanced Practice Nurse (APN), or equivalent clinical credential preferred. Experience Minimum of 10 years in home health and/or hospice clinical practice. At least 5 years in a senior or executive clinical leadership role, ideally within healthcare technology or a digital health company. Proven track record of cross-functional leadership and collaboration in a product-driven organization. Expertise Deep knowledge of CMS guidelines, PDGM, HIPAA, and quality measures. Familiarity with EMR/EHR systems and operational workflows in home-based care. Experience with regulatory alignment, clinical compliance, and audit preparedness. Strong understanding of the intersection between healthcare policy, payer models, and software design. Key Competencies Strategic thinker with a balance of clinical, technical, and business acumen. Skilled communicator with experience influencing at the executive level and representing an organization externally. Deep empathy for clinicians and a passion for improving the care delivery experience. Comfort with ambiguity and the ability to navigate evolving healthcare regulations and technologies. Energetic and collaborative leadership style; capable of inspiring teams and building cross-functional alignment. Join Our Team If you're a clinical leader who believes in the power of technology to transform home health and hospice, we invite you to apply. This is your opportunity to shape the future of care delivery, empower care teams, and advocate for the industry on a national stage. All applicants must be U.S. citizens or permanent residents authorized to work in the U.S. without sponsorship. About Us Homecare Homebase, a subsidiary of Hearst Corporation, is the market leader in healthcare software for home-based care. We develop mobile, cloud-based solutions that enable clinical, operational, and financial improvements for home health and hospice agencies across the U.S. Our software connects field clinicians, office staff, and physicians in real time to improve patient care delivery. Driven by our values-Caring, Action, Respect, Excellence, and a Positive Attitude (Smile)-our team is passionate about transforming the healthcare experience for those who need it most. If you want your work to have a direct impact on patient outcomes, HCHB may be the next step in your career. Why HCHB? Meaningful Work: Your work directly impacts the quality of life for homebound patients and their caregivers. Mission-Driven Leadership: Our President, Luke Rutledge, is committed to a people-first culture and making HCHB a rewarding place to work. Giving Back: We support charitable initiatives aligned with our mission to empower exceptional care. Competitive Benefits: We offer comprehensive benefits and performance-based compensation. Ready to make a difference? Visit ************ to view current job openings or apply online.

About Us Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of homecare and hospice agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians. Our success is fueled by our talented technology teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by values of caring, action, respect, excellence, and smile (a positive attitude). If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career. We are hiring technologists that want to make a difference. Senior Platform Engineer As a Senior Platform Engineer, you will be a subject matter expert in CI/CD processes and platform implementation, enabling a large-scale development organization focused on C# and .NET applications. You'll design, build, and evolve infrastructure and delivery platforms that accelerate development productivity, improve reliability, and support continuous improvement across engineering teams. You'll partner closely with developers, architects, and DevOps peers to shape modern, automated pipelines and infrastructure patterns that meet the needs of our hybrid cloud environment. Key Responsibilities * Lead CI/CD platform design, implementation, and evolution to support .NET-based application delivery at scale. * Partner with software development teams to streamline build, test, and release processes through automation and tooling. * Develop infrastructure-as-code solutions (Terraform, Ansible, or similar) for consistent and repeatable platform deployments including PaaS, Windows, and Linux. * Act as a technical mentor and escalation point for CI/CD, automation, and platform topics. * Document processes, design patterns, and runbooks for infrastructure and delivery platforms. * Continuously improve platform performance, reliability, and developer experience. Minimum Qualifications * Bachelor's degree in Computer Science, Information Technology, or equivalent experience. * 5+ years' experience in enterprise-scale infrastructure or platform engineering. * Expertise in designing and implementing CI/CD pipelines and release automation (Azure DevOps, GitHub Actions, Jenkins, etc.). * Hands-on experience managing hybrid or cloud-native infrastructure (Azure preferred). * Strong knowledge of containerization and orchestration (Kubernetes). * Proficiency with scripting or automation languages (PowerShell, Bash, Python). * Experience implementing infrastructure as code and configuration management (Terraform, Ansible, or similar). * Strong problem-solving and troubleshooting skills, with a focus on systems reliability and developer enablement. * Excellent communication and collaboration skills. Preferred Qualifications * Experience supporting C#/.NET application development teams. * Understanding of networking, security, and monitoring concepts (e.g., Prometheus, Grafana, Splunk). * Experience designing scalable, distributed systems in hybrid cloud environments. * Familiarity with Agile and/or SAFe methodologies. * Relevant certifications (e.g., Azure DevOps Engineer, Terraform Associate, CKA). Why Join Us You'll be part of a passionate engineering team where your work directly improves patient care. We offer opportunities to shape modern CI/CD platforms, mentor peers, and influence how software is delivered across a mission-driven organization. This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.

The Opportunity At Homecare Homebase, we know that strategic execution depends on capability development. As a Training Specialist, you'll play a critical role in building the operational and professional capabilities our workforce needs to drive scalable growth and client value. Working as a senior individual contributor, you will design and deliver impactful learning experiences that elevate employee performance, enable cross-functional readiness, and accelerate adoption of evolving tools and processes. You'll partner closely with business stakeholders and Subject Matter Experts (SMEs) to ensure content reflects real-world workflows and aligns with our strategic priorities. What You Will Do Develop and facilitate learning experiences that increase performance in business-critical processes and workflows. Facilitate engaging and inclusive learning experiences across virtual and in-person formats by leveraging storytelling, tone, and delivery techniques that captivate diverse audiences and support knowledge retention. Translate complex operational and product knowledge into engaging, actionable learning content using tools like Articulate and Canva. Deliver training through a mix of modalities, such as virtual instructor-led training (vILT), in-person sessions, eLearning, microlearning, and supporting tools like job aids and knowledge checkpoints. Partner with the SYNC Trainer to share facilitation responsibilities for technical product training and ensure seamless learner experiences. Collaborate with internal teams (Product, Client, Operations) to diagnose performance gaps, prioritize learning needs, and build capability-based solutions. Contribute to cohort-based onboarding and learning journeys for diverse audiences across the organization, such as frontline teams, new hires, and functional leads. Align training design with HCHB's learning architecture. Assess training effectiveness using a variety of learning metrics that connect outcomes to real-world performance and business KPIs. Serve as a trusted advisor to leaders and internal stakeholders on learning best practices and enablement strategies. Build foundational AI fluency by embedding GenAI tools and concepts into learning experiences, helping employees responsibly explore and apply new technologies in their daily work. Model a growth mindset by embracing innovation, experimentation, and digital literacy, particularly around emerging tools like generative AI. What You Will Bring 6+ years of experience in training, instructional design, or talent development, preferably within a SaaS or high-growth operational environment Expertise in content development tools, especially Articulate and Canva Proven ability to translate business needs into scalable learning solutions with measurable impact Strong, dynamic facilitation skills with the ability to engage learners across all levels whether leading in-person sessions, delivering virtual training, or providing voiceover for digital content. You know how to “work a room,” connect authentically, and adapt your style to audience needs. Experience designing and delivering both technical and process-focused training A collaborative, consultative mindset with the ability to influence cross-functional stakeholders Comfort with or curiosity about generative AI tools and the ability to support responsible, human-centered adoption within learning programs. About Us Founded in 1999, Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home care, hospice and personal care agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians. Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by CARES values: Care, Act, Respect, Excel, and Smile (a positive attitude). If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career. We are hiring team members who want to make a difference. What You Can Expect from Us At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Our Team Members Also Enjoy Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve. Leaders who care. President Luke Rutledge has continued the mission to create a culture that cares - one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family. Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full and part-time career opportunities to fit life's unique demands. A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need. Sound like a good fit? We'd love to hear from you. This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.

The Opportunity Homecare Homebase is searching for a Senior Implementation Consultant who will act as an integral part of the clinical projects to ensure a successful implementation of Homecare Homebase's home health and hospice software. This person will aid in our effort to provide quality implementations and ensure the adoption of our product in agencies across the country. The Challenge At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Senior Implementation Consultant, you will play an essential role in guiding our customers and internal training teams through the implementation methodology and deployment of the software for multi-site locations across the United States. Additionally, this role takes the lead on all actions and readiness as it relates to a customer's clinical setup and design. You will be responsible for: Serving as subject matter expert on the proper use of the Homecare Homebase application Leading clients through Discovery, Design, Build, and Test phases of implementation and ensuring team members are also following the methodology Guiding customers toward established best practices Assisting in making customizations to clinical content (i.e. visit types, pathways and assessments) to ensure environment is ready for testing and training Supporting clients and internal team members throughout onsite and remote Deployment Communicating effectively and understanding the customer's needs, goals, and strategies, as well as translating those needs into initiatives and solutions Assisting clients with the change management efforts to allow for a successful adoption of the Homecare Homebase application Independently researching customer inquiries and determining sources of issues Independently researching data functionality and reporting problems to the customer support team with needed steps for customer resolution Maintaining product knowledge as new enhancements and functionality are released in the application Working closely with internal leadership to ensure HCHB is maintaining a 'template' database for new customers made up of best practices Providing accurate and holistic feedback on team members' performance to assist with employee evaluation. Working with Implementation Managers to implement strategies to improve team performance, foster team growth and assist with meeting department and company goals. Exemplifying CARES core values and providing leadership to team members to promote a positive work environment and adherence to core values What We're Looking For Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Senior Implementation Consultant supports this mission by providing excellent customer service, recommending best practices for clinical operations setup, and supporting our clients with the efforts to successfully manage the change associated with the Homecare Homebase deployment. We are looking for a talented, passionate individual that can show us: The skills to provide quality education to customers on the appropriate, best-practice use of all products within the clinical/operational aspects of the Homecare Homebase suite. Leadership skills to support the HCHB team in preparation and while on-site for customer rollouts. The ability to communicate deployment risks with both internal and customer project teams efficiently and concisely. The ability to assist the customer in all aspects of software setup and training and a desire for investigation and problem-solving. The ability to prioritize workload and delegate assignment as necessary. A passion for customer service that ensures the needs of the customers are met throughout their implementation. The ability to collaborate for the development and professional growth of junior staff through education, coaching, and mentorship. The ability to function with minimal supervision without affecting the quality of their work. Effective leaders who demonstrate strong ownership abilities and are capable of driving resolutions to meet department and company goals. The ability to travel and/or support up to 50% in service of our clients across the country. Education requirements: this career opportunity requires a bachelor's degree in business or a related field or an equivalent combination of some college and significant work experience. 3+ years' experience in home health or hospice field; experience in customer service/support or training on software applications; demonstrated ability to analyze and solve complex problems and lead a team. What You Can Expect From Us At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Above all, employees are part of a work environment where we live our CARES values: Care, Act, Respect, Excel, and Smile. Our Team Members Also Enjoy Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve. A Leader who cares. President Luke Rutledge has continued the mission to create a culture that cares - one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family. Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands. A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need. About Homecare Homebase Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results. Sound like a good fit? Please take a moment to apply for this position. This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions. #LI-AW1 #LI-Remote

The Opportunity Homecare Homebase is searching for a Home Health and Hospice Medical Biller who will be responsible for complete and accurate billing and collections of all claims submitted for payment to non-Medicare insurance health care programs. The Challenge At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Home Health and Hospice Medical Biller, you will play an essential role in ensuring accurate and timely billing for our customers so that they can focus their time and energy on delivering high quality patient care. You will be responsible for: Processing, monitoring, and collecting of Medicare, Medicaid and other commercial insurance claims in accordance with payor requirements Verifying accuracy of billing data and revising any errors Importing/posting payments from all payor types Creating and distributing various financial reports as needed Timely resolution of all claims including appeals Following up on accounts for billing and on overdue accounts for collections via phone calls, re-submissions and adjustments for billing errors Working with personal information and maintaining patient confidentiality What We're Looking For Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Home Health and Hospice Medical Biller supports this mission by facilitating cash flow for our customers so they can effectively run their businesses. We are seeking: Highly organized individuals who display a strong attention to detail Experienced billers with a knowledge of DDE, WayStar/eSolutions, Ability, and other common clearinghouses Analytical thinkers with strong written and verbal communication skills Team players who are passionate about their work and will actively contribute to a positive, collaborative environment Home health/hospice experience is preferred Education requirements: this career opportunity requires a high school diploma What You Can Expect from Us At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Above all, employees are part of a work environment where we live our CARES values: Care, Act, Respect, Excel, and Smile. Our Team Members Also Enjoy Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve. Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands. A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need. About Homecare Homebase Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results. Sound like a good fit? Please take a moment to apply for this position. HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions. #LI-Remote #LI-AW1

The Opportunity: Reporting to the Head of Revenue Operations, this role will serve as a critical liaison between Sales, Finance, Legal, and Account Executives, supporting business agility while managing contractual risk. This role is responsible for preparing, negotiating, and reviewing a wide range of company contracts and business agreements, ensuring legal compliance and alignment with corporate objectives. The ideal candidate will bring a detail-oriented, collaborative approach to risk assessment, documentation, and stakeholder communication. Additionally, this role will play a key part in developing and refining contract processes and supporting our sales teams with managing new requests for proposal (RFP) to improve efficiency and scalability. What You Will Do: Develop and implement strategies for the interpretation, review, and management of customer contracts to support business goals and mitigate risk Collaborate with Finance, Sales, and Account Executives to evaluate and execute contracts, amendments, NDAs, and other legal documents Advise internal stakeholders on legal and contractual matters, including identifying, managing, and communicating risks and opportunities in business transactions Serve as a liaison with Hearst Legal, ensuring adherence to broader legal, finance, and risk requirements Ensure timely review, approvals, and compliance for all contract-related requests Assist with the setup, configuration, and ongoing maintenance of the DocuSign Contract Lifecycle Management (CLM) system including the management of our CLM contract library Communicate contractual terms and conditions clearly and effectively to internal stakeholders at all levels Develop, implement, and maintain contract-specific policies and procedures that align with company objectives and promote operational efficiency Maintain current knowledge of relevant legislation and collaborate with Hearst Legal on necessary updates or actions Contribute to cross-functional initiatives and special projects as assigned RFP Lifecycle Management Lead the end-to-end response process for RFPs, including timeline development, resource allocation, and final submission. Serve as the central point of contact for all proposal activities across internal departments such as Sales, Legal, Product, Finance, and Marketing. What You Will Bring: Minimum of 3 years of experience managing customer and commercial contracts Strong paralegal skills, including direct experience drafting, redlining, and negotiating NDAs and MSAs Familiarity with SaaS contracting models, including usage-based pricing structures Experience supporting customer contracts in a healthcare software or technology environment Proficiency with Microsoft Office, DocuSign CLM, and Salesforce Strong analytical and critical thinking skills with the ability to simplify complexity, resolve discrepancies, assess risk, and deliver sound recommendations Proven track record of meeting deadlines and managing multiple priorities in a fast-paced, results-driven environment Strong project management skills and ability to coordinate effectively across all levels Excellent verbal and written communication skills, with the ability to influence and engage stakeholders across departments A collaborative mindset with a strong work ethic, attention to detail, and a proactive, solution-oriented approach to problem-solving Displays humility, curiosity, adaptability, and a continuous improvement mindset About Us Founded in 1999, Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home care, hospice and personal care agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians. Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by CARES values: Care, Act, Respect, Excel, and Smile (a positive attitude). If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career. We are hiring team members who want to make a difference. What You Can Expect from Us At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Our Team Members Also Enjoy Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve. Leaders who care. President Luke Rutledge has continued the mission to create a culture that cares - one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family. Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands. A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need. Sound like a good fit? We'd love to hear from you. This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.

The Opportunity Homecare Homebase OPMO (Operations Project Management Office) is seeking a detail-oriented and results-driven Project Controller to join our dynamic team. The PMO Project Controller will play a key role in supporting the OPMO by assisting with project planning, monitoring, and governance to ensure successful delivery of projects within scope, schedule, and budget. This role requires strong analytical and organizational skills, and the capacity to collaborate effectively with project stakeholders. The Challenge At Homecare Homebase, we empower home health and hospice organizations nationwide to overcome business and technological challenges that hinder efficiency and patient care. As a Project Controller within the OPMO, you will play an essential role in ensuring that projects are completed on time, within budget, and that all stakeholders-both internal and external-are kept updated on project developments. Project Controller Essential Duties and Responsibilities: Create and execute project Statements of Works (SOWs) Assist with project budgets, conduct weekly and monthly budget audits, and manage the monthly reconciliation process Monitor daily project data and progress Assist with project audits to ensure adherence to best practices and governance standards Review and maintain OPMO process documentation Manage and monitor project plans, schedules, work hours, budgets, and expenditures to ensure projects stay on track and within budget Review project changes to ensure proper documentation and timely updates Facilitate stakeholder meetings, including scheduling, preparing agendas, creating presentation materials, and capturing meeting minutes as needed Document and follow up on key actions and decisions from meetings Provide administrative support and undertake project tasks as required Develop project strategies for efficient execution Ensure projects adhere to established frameworks with appropriate documentation maintained for each project Identify, document and assess project risks and issues while providing effective solutions Ensure stakeholder views are managed towards the best solution Exemplify CARES core values to promote a positive work environment and ensure adherence to these values Project Controller Qualifications: Bachelor's degree or a combination of relevant college experience and significant work experience. Strong analytical and critical thinking skills Background or expertise in budgets or finance is preferred Self-motivated, decisive, and adaptable to change and competing priorities Strong communication (oral and written), organizational, and problem-solving skills Ability to handle multiple projects and deadlines effectively Experience in project coordination or a related field is preferred What We're Looking For Homecare Homebase's mission is to empower exceptional care for all our clients. The Project Controller supports this mission by providing outstanding service throughout the lifecycle of projects, including the initiating, planning, designing, executing, monitoring, controlling, and closing phases We are seeking individuals who are Highly organized, detail-oriented, and capable of managing multiple projects under tight deadlines Engaged in professional growth with a strong drive to achieve defined goals and seize career opportunities Quick learners with strong problem-solving and creative thinking skills Skilled and adaptable in task delegation and accountability Strong communicators with exceptional written and verbal skills, empathetic to customers' needs, and eager to make a positive impact in others' lives Team-oriented professionals who actively contribute to a collaborative and positive environment Effective leaders who take ownership of their responsibilities and drive resolutions to meet departmental and organizational goals What You Can Expect from Us At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Our Team Members Also Enjoy Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff. Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full- and part-time career opportunities to fit life's unique demands. A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need. About Homecare Homebase Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results. HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions. #LI-AW1 #LI-Hybrid

The Opportunity Homecare Homebase is searching for an RCS System Administrator who will support the HCHB Revenue Cycle Management Operations Team and customers through payor setup management, claims management, and rejected claims management. The Challenge At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As an RCS System Administrator, you will play an essential role in ensuring the long-term success of HCHB Revenue Cycle Management Customers through intentional, regular conversations and reporting. You will be responsible for: Meeting or exceeding established productivity and quality standards Performing weekly system administration billing analyst calls with each branch location of assigned customers Escalate revenue cycle aging issues to customer's Executive Leadership team (should weekly calls not produce needed results) Assist customer in working down their unbilled items, thereby having a deep understanding of scheduling, orders management and medical records management within Homecare Homebase Understand the client's needs and engagement goals and strategy around managing their Accounts Receivable and financial data Prepare and present analytical reports on a monthly basis to customer's executive leadership team, reporting net collection rates, billing statistics, and MEC reporting metrics Utilize product knowledge to offer solutions to internal billing team when claim rejections occur and to manage payor setup, payor contracts, and payor rates Maintain a deep understanding of financial processes, including eligibility/authorization, billing/collections, clearinghouse engagement, EDI standards, and cash posting Communicate claim rejection patterns to Director of Revenue Cycle Management Exhibit analytical, critical-thinking skills to achieve a return on investment for revenue cycle customer Assist with Revenue Cycle Management proposals if needed Creating documentation for our knowledge base Exemplifying CARES core values to promote a positive work environment and adherence to core values What We're Looking For Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Client Success System Administrator supports this mission by understanding the customer's needs and goals and providing solutions within the system as it exists today. We are seeking: Highly organized persons who work well under the pressure of multiple projects and deadlines, display active listening, and are detail-oriented Driven individuals who remain engaged in their own professional growth and thrive under clearly defined goals and ample career opportunities Quick learners with strong problem solving and creative, analytical thinking abilities Skilled professionals who are well-versed in the home health and hospice industry and in the HCHB product specifically around financial systems and financial management Strong written and verbal communicators who are empathetic to customer needs, have strong presentation skills, and desire to make a difference in the lives of others Team players who are passionate about their work and will actively contribute to a positive, collaborate environment Effective leaders who demonstrate strong ownership abilities and are capable of driving resolutions to meet department and company goals Education requirements: this career opportunity requires a bachelor's degree or an equivalent combination of some college and significant work experience. What You Can Expect from Us At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Our Team Members Also Enjoy Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff. A Leader who cares. President Luke Rutledge has continued the mission to create a culture that cares- one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family. Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands. A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need. About Homecare Homebase Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results. Sound like a good fit? Please take a moment to apply for this position. HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions. #LI-Hybrid #LI-AW1

The Opportunity: The Chief Clinical Officer (CCO) serves as the executive clinical leader responsible for shaping and executing HCHB's clinical strategy. This role ensures that our software solutions enable home health and hospice agencies to deliver high-quality, patient-centered care. The CCO bridges clinical expertise with product innovation, working closely with engineering, product, marketing, and client success-to align our platform with regulatory requirements, clinical workflows, and evolving industry standards. In addition to internal responsibilities, the CCO will serve as a public-facing clinical voice of HCHB, representing the company at industry events and positioning HCHB as a thought leader in home-based care. This is a highly visible, mission-driven role for a seasoned clinical executive who is passionate about using technology to drive better care and outcomes at scale. What You Will Do: Strategic Leadership & Industry Advocacy * Define and lead the clinical vision in alignment with the company's product and business strategies. * Serve as the primary clinical voice within the executive team, ensuring strategic decisions reflect the realities of patient care delivery. * Monitor and communicate clinical and regulatory trends impacting home health and hospice. * Represent HCHB publicly as a trusted industry expert-participating in panels, conferences, advocacy events, and partnerships to elevate the company's influence and credibility in home-based care. Clinical Oversight * Ensure all software features and workflows comply with CMS, HIPAA, and other regulatory standards. * Guide the design and implementation of evidence-based, patient-centered clinical workflows. * Provide expert interpretation of clinical guidelines, policies, and best practices. * Proactively assess clinical risks and ensure alignment with industry and payer requirements (e.g., PDGM, VBID, HHVBP). Cross-Functional Collaboration * Translate clinical needs into product requirements, collaborating with engineering, product management, and UX teams. * Partner with marketing, sales, and customer success teams to position clinical features, create messaging, and support client onboarding and adoption. * Collaborate with regulatory and legal teams to ensure compliance is embedded across the product lifecycle. * Guide the evaluation and integration of emerging technologies to enhance care delivery and documentation. Customer & Market Engagement * Actively engage with clinical users to gather insights and feedback for continuous product improvement. * Build trust with providers and industry stakeholders by articulating the value of HCHB's solutions in improving care quality and operational efficiency. * Champion usability improvements to reduce clinician burden and support frontline adoption. Leadership & Mentoring * Lead clinical advisory boards and cultivate a network of industry consultants. * Serve as a mentor and subject matter expert across departments to enhance understanding of clinical operations. * Provide clinical input for internal training, documentation, and customer education programs. Qualifications Education & Licensure * Preferred Master's or doctoral degree in Nursing (MSN, DNP), Medicine (MD/DO), Healthcare Administration, or related field. * Active licensure as a Registered Nurse (RN), Advanced Practice Nurse (APN), or equivalent clinical credential preferred. Experience * Minimum of 10 years in home health and/or hospice clinical practice. * At least 5 years in a senior or executive clinical leadership role, ideally within healthcare technology or a digital health company. * Proven track record of cross-functional leadership and collaboration in a product-driven organization. Expertise * Deep knowledge of CMS guidelines, PDGM, HIPAA, and quality measures. * Familiarity with EMR/EHR systems and operational workflows in home-based care. * Experience with regulatory alignment, clinical compliance, and audit preparedness. * Strong understanding of the intersection between healthcare policy, payer models, and software design. Key Competencies * Strategic thinker with a balance of clinical, technical, and business acumen. * Skilled communicator with experience influencing at the executive level and representing an organization externally. * Deep empathy for clinicians and a passion for improving the care delivery experience. * Comfort with ambiguity and the ability to navigate evolving healthcare regulations and technologies. * Energetic and collaborative leadership style; capable of inspiring teams and building cross-functional alignment. Join Our Team If you're a clinical leader who believes in the power of technology to transform home health and hospice, we invite you to apply. This is your opportunity to shape the future of care delivery, empower care teams, and advocate for the industry on a national stage. All applicants must be U.S. citizens or permanent residents authorized to work in the U.S. without sponsorship. About Us Homecare Homebase, a subsidiary of Hearst Corporation, is the market leader in healthcare software for home-based care. We develop mobile, cloud-based solutions that enable clinical, operational, and financial improvements for home health and hospice agencies across the U.S. Our software connects field clinicians, office staff, and physicians in real time to improve patient care delivery. Driven by our values-Caring, Action, Respect, Excellence, and a Positive Attitude (Smile)-our team is passionate about transforming the healthcare experience for those who need it most. If you want your work to have a direct impact on patient outcomes, HCHB may be the next step in your career. Why HCHB? * Meaningful Work: Your work directly impacts the quality of life for homebound patients and their caregivers. * Mission-Driven Leadership: Our President, Luke Rutledge, is committed to a people-first culture and making HCHB a rewarding place to work. * Giving Back: We support charitable initiatives aligned with our mission to empower exceptional care. * Competitive Benefits: We offer comprehensive benefits and performance-based compensation. Ready to make a difference? Visit ************ to view current job openings or apply online. Apply Now

The Senior Financial Analyst is a key contributor to Homecare Homebase's finance transformation. Reporting to the Director of FP&A, this role supports the evolution of HCHB's forecasting, planning, and performance management capabilities as the company transitions to a modern SaaS business model. The successful candidate will be highly analytical, system-savvy, and intellectually curious, combining modeling and forecasting expertise with an ability to interpret operational performance, connect financial outcomes to business drivers, and enable disciplined, data-driven decision making. This position offers a unique opportunity to influence how HCHB measures success, allocates resources, and drives profitable growth. KEY RESPONSIBILITIES Transformation & Performance Enablement Partner with the Finance leadership to advance HCHB's finance transformation roadmap, including Oracle EPM implementation, standardized reporting, and enterprise performance dashboards. Build and maintain a driver-based rolling forecasting model that integrates revenue, expense, and capital planning across SaaS and services lines of business. Develop deeper scenario and whit-if modeling capabilities to evaluate performance under varying business and market conditions. Support analytics for the Saas transition, including ARR bridges, renewal and retention modeling, and migration pacing. Help design Balanced Scorecard metrics linking operational KPIs (ARR per FTE, NRR, retention, Rule of 40, NOI growth, etc.) to financial outcomes. Participate in monthly forecasting and business review cycles, ensuring consistency of key metrics across product, revenue, and cost centers. Financial Planning, Forecasting, and Analysis Own components of the annual operating plan, long-range plan, and rolling forecasts with dynamic updates based on latest assumptions and trends. Prepare variance analyses, scenario models, and sensitivity testing to guide leadership decisions. Build and maintain complex financial models for pricing, product investments, and capital project evaluation (ROI, IRR, payback). Implement advance forecasting techniques such as regression modeling, cohort analysis, and Monte Carlo simulation to strengthen predictability and risk evaluation. Development of standardized templates for monthly performance packs and board materials, driving consistency and accuracy across FP&A deliverables. Partner with accounting during close to ensure forecast alignment, accurate accruals, and data integrity. Cross-Functional Business Partnering Engage directly with Product, Engineering, Revenue Operations, and G&A leaders to interpret results, identify improvement levers, and translate operational data into actionable financial insights. Collaborate with Product and Engineering on capitalized software tracking and project ROI measurement in alignment with ASC 350-40 guidelines. Partner with Sales and Customer Success to analyze revenue retention, contraction, and churn indicators, developing early-warning dashboards and predictive analytics for customer health. Serve as a trusted finance liaison who helps functional leaders understand their budgets, targets, and cost structures. Continuous Improvement & Systems Optimization Support automation and analytic initiatives (Power BI, Oracle EPM, SmartView) to enhance reporting speed, accuracy, and self-service, Streamline forecasting and reporting processes by documenting workflows, identifying redundancies, and helping establish scalable operating rhythms. Support data governance by maintaining clear data lineage and ensuring metric consistency across systems. Contribute to continuous FP&A capability building through automation, benchmarking, and forecasting process improvement across the Hearst Health portfolio. Qualifications & Experience Bachelor's degree in Finance, Accounting, Economics, or related field; MBA preferred. 4-7 years of progressive FP&A or corporate finance experience, ideally within SaaS, healthcare technology, or high-growth enterprise environments. Advance proficiency in financial modeling, rolling forecast creation, scenario planning, and whit-if analysis. Expertise with modern FP&A systems (Oracle EPM, SmartView, Anaplan, Adaptive, Power BI).Strong understanding of SaaS metrics (ARR, NRR, CAC, churn, lifetime value) and financial frameworks (ROI, IRR, payback, margin analysis). Demonstrated ability to manage multiple priorities, maintain accuracy under tight deadlines, and drive process automation. Excellent communication and presentation skills with the ability to simplify complex data for executive audiences. Core Competencies Analytical Rigor: Builds models that drive insight and decision making. Strategic Agility: Thrives in a dynamic, evolving environment; embraces new tools, processes, and operating models. Business Partnership: Builds credibility and trust with functional leaders through transparency, responsiveness, and insight. Systems Mindset: Leverages technology and automation to scale analytical capability. Integrity & Accountability: Upholds the highest standards of accuracy, confidentiality, and ethical conduct. About Homecare Homebase Homecare Homebase (HCHB), a Hearst Health company, is the leading provider of enterprise software and solutions for home-based care. Our mission is to empower exceptional care for every patient, every time, everywhere. HCHB is transforming its financial and operational capabilities to support a modern SaaS growth strategy-one that combines scale, innovation, and financial discipline. Our **CARES values-Collaboration, Accountability, Respect, Excellence, and Service-**guide how we work every day and define the culture of our finance organization: transparent, analytical, and focused on enabling our teams and customers to succeed. Compensation & Benefits Competitive base salary and annual performance bonus Comprehensive medical, dental, vision, and 401(k) with company match Flexible hybrid work environment and generous PTO Ongoing professional development and continuing education opportunities Exposure to Hearst Health's enterprise finance network and career pathways This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.

About HCHB Homecare Homebase (HCHB) is the leading software platform for home health, hospice, and personal care providers across the United States. We support agencies that care for millions of patients each year, helping them deliver high-quality, cost-effective care in the home. HCHB is in the midst of a multi-year technology and product transformation, modernizing its platform, accelerating AI-driven solutions, and strengthening its operating model to better serve customers, employees, and the broader home-based care ecosystem. Role Overview The Chief People Officer will be a key member of the HCHB Executive Leadership Team and a strategic partner to the President. This leader will own the full People strategy and execution across the organization: culture, talent, leadership development, organizational design, performance, total rewards, and HR operations. This is a build-and-transform role: the CPO will help design and scale a modern, high-performance, AI-enabled organization-while preserving HCHB's mission-driven culture and deep commitment to the caregivers and patients our customers serve. Key Responsibilities 1. People Strategy & Culture * Define and execute a multi-year People strategy aligned to HCHB's business, technology, and AI transformation roadmap. * Shape and reinforce a culture that is: * Mission-driven * Performance-oriented and accountable * Collaborative across Product, Technology, Operations, and Commercial teams * Partner closely with Hearst Health HR to ensure alignment with enterprise standards, policies, and governance. * Lead culture and engagement initiatives that improve retention, inclusion, and employee experience across all locations and functions. 2. Organizational Design & Leadership Effectiveness * Partner with the President and ELT to design and evolve the organizational structure that supports growth, AI innovation, and operational excellence. * Drive leadership effectiveness across the executive and senior leader population, including coaching, role clarity, and succession planning. * Develop and implement succession and talent plans for critical roles (e.g., Product, Technology, Data & AI, Operations, Commercial, Finance). 3. Workforce Risk, Succession Planning & Talent Bench Strength * Build enterprise-wide succession plans for executive and critical roles (Product, Engineering, Data & AI, Operations, Commercial, Finance). * Identify and mitigate talent risks, single points of failure, and organizational bottlenecks. * Create bench-strength strategies, high-potential pipelines, and internal mobility programs tied to long-term capability needs. * Develop annual talent planning, leadership assessments, and workforce risk dashboards. 4. People Governance, Compliance & SOX Controls * Establish and enforce governance for compensation data access, payroll data separation, and "least privilege" standards for managers. * Ensure HR operations support SOX 404 compliance-documented processes, segregation of duties, audit readiness for payroll, compensation cycles, benefits, hiring, and HRIS workflows. * Partner with Legal, Finance, and Hearst Audit on policy governance, employment compliance, regulatory changes, and risk mitigation. * Maintain a modern, clear, accessible policy framework across the organization. 5. Performance, Development & Learning * Own the performance management framework to drive clarity of goals, accountability, and measurable outcomes. * Build robust learning and development programs, including: * Manager / leader development * Skills development for evolving roles in AI, data, product, and engineering * Programs supporting HCHB's transformation (change management, agility, collaboration). * Create development pathways and career progression frameworks that enhance retention and internal mobility. 6. Total Rewards, Compensation & Benefits * Oversee compensation and benefits strategy, ensuring competitiveness in the market and alignment with HCHB and Hearst Health frameworks. * Partner with Hearst compensation teams on executive compensation, LTIC, bonus structures, and retention plans for key talent. * Develop and maintain clear job architectures, leveling frameworks, and pay bands that support transparency and fairness. 7. Internal Communications & Transformation Messaging * Serve as the executive steward of employee-facing communication for all org-wide transformations (AI, operating model changes, leadership updates, SaaS migration, modernization). * Build an internal communications strategy that ensures clarity around the "why," "what," and "how" behind major organizational shifts. * Partner with Communications, Product, and Operations to create consistent messaging frameworks, all-hands content, leadership updates, and transformation milestones. 8. Leadership Operating System & Executive Team Effectiveness * Partner directly with the President to define and operationalize leadership standards and expectations across HCHB ("Clarity → Alignment → Acceleration"). * Build and steward the HCHB Leadership Operating System, including: * ELT cadence and meeting design * Leadership forums and quarterly manager summits * Leadership commitments and charters * Manager capability programs * Drive executive coaching, role clarity, and cross-functional alignment across Product, Technology, Operations, Commercial, and Finance. 9. HR Operations & Risk Management * Lead a high-performing HR Operations function, ensuring accurate and compliant execution of core HR processes (benefits administration, employee records, immigration, etc.). * Ensure compliance with all relevant federal, state, and local employment laws and regulations. * Establish and maintain clear, modern policies that support both employee needs and business objectives. * Partner closely with Legal, Finance, and Hearst where appropriate on risk management, investigations, and employee relations. 10. Change Management & Transformation * Serve as a primary change leader for HCHB's AI and technology transformation. * Design and lead change management strategies that help employees understand the "why," "what," and "how" of key changes across org, roles, and processes. * Collaborate with Product, Technology, Operations, and Communications to ensure transformation milestones are supported with clear, consistent people-focused messaging and support. 11. Compensation Governance, Pay Architecture & Total Rewards Strategy * Oversee compensation governance including job architecture, leveling frameworks, pay transparency requirements, and consistent compensation cycles. * Conduct regular pay equity audits, market benchmarking, and compliance with state pay-transparency laws. * Partner with Hearst Corporate Compensation on executive compensation, LTIC programs, bonus structures, and retention strategies. * Build a total rewards philosophy that supports fairness, competitiveness, employee value proposition, and HCHB's MBO alignment. Qualifications * 15+ years of progressive HR / People leadership experience, with 5+ years in a senior executive HR role. * Experience in technology, SaaS, healthcare, or health-tech strongly preferred; exposure to PE- or enterprise-owned environments a plus. * Demonstrated success leading HR in a transformation environment, ideally involving digital, data, and/or AI-driven change. * Proven track record building and scaling: * Talent strategies for high-performing engineering, product, and commercial organizations * Leadership development and succession for executive and senior leaders * Performance management systems that drive accountability and results * Strong command of compensation, benefits, and total rewards, including partnering with corporate parent/board-level stakeholders. * Experience working in or closely with matrixed organizations (e.g., within a broader enterprise or portfolio company structure). * Deep knowledge of U.S. employment law and HR compliance best practices. * Exceptional relationship-building, communication, and influence skills; able to coach executives, manage through ambiguity, and drive alignment across stakeholders. * Passion for the mission of home-based care and a strong alignment with HCHB's value Leadership Characteristics * Strategic and hands-on: Comfortable moving between board-level conversations and practical execution. * Builder mindset: Enjoys designing and implementing new systems, not just maintaining existing ones. * Change leader: Steady under pressure, clear in communication, and skilled at bringing people along through change. * Collaborative partner: Works seamlessly with Product, Technology, Operations, Finance, and Hearst Health. * Mission-driven: Energized by supporting clinicians, caregivers, and the patients they serve. What You Can Expect from Us At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Our Team Members Also Enjoy Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff. A President who cares. President Luke Rutledge has made it his mission to create a culture that cares- one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family. Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full- and part-time career opportunities to fit life's unique demands. A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need. About Homecare Homebase Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results. This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions

About Us We're a professional services company at the intersection of marketing and technology - partnering with ambitious brands to solve complex challenges, accelerate growth, and drive performance. Our integrated teams combine strategic insight, creative execution, data fluency, and technical expertise. We believe our biggest asset is our combination of different backgrounds, cultures, and disciplines that come together to form iCrossing community. What we do starts with our people. We are part of the Hearst Corporation, the world's leading media, entertainment, and content company, which gives us access to the most valuable data and insights, talent and audiences. About this job The Engagement Manager is a role that will join a team focused on driving digital marketing transformation at the enterprise-level for an account. This individual will have a proven record of accomplishment in leading, delivering, and managing complex digital solutions for our clients. Candidate should have the ability to manage projects through scope/discovery, estimation, UX, Creative, and Technical development/deployment. The ideal candidate will have a solid background in adapting Iterative and Agile methodologies, especially the management of parallel workstreams and coordination with multiple technical and creative partners. They will also possess experience identifying opportunities to grow and improve clients' digital capabilities and will be tasked with building trusted, long-term relationships with key stakeholders across the client's organization. Candidates with relevant experience in management consulting, digital transformation, and digital business strategy will be strongly considered. This full-time role requires 2 days per week in the office. Responsibilities Lead end-to-end the direction and day-to-day execution of client digital program, including directing engagement team members on the account. Manage project workstreams through the full development lifecycle while serving as the primary communication point with client's other creative and technology partners. Responsible for tracking sprint progress and managing program backlogs. Work in a dynamic environment with onshore and offshore development teams. Maintain project plans, resource assignments, and other project related documents and publish to appropriate stakeholders, including regular updates to iCrossing's resource planning system. Ensure resources are allocated and staffed to facilitate delivery, including collaboration with Discipline Leads to ensure alignment to delivery plans and commercial targets. Maintain an operational model that drives business outcomes and improve engagement leadership practices across the team through methodology and clear, repeatable processes. Monitor and enhance operational model over time to meet and exceed client expectations in the context of business goals/outcomes, client org structure, and program trajectory. Provide leadership to develop custom approaches and solutions to client's program challenges. Drive development of appropriate staffing plans to deliver against new initiatives and client annual renewals. Build strong and lasting relationships with multiple client contacts. Develop relationships with key client partners to help evangelize iCrossing's expertise as a strategic and pragmatic delivery partner, with guidance and partnership from executive sponsors. Develop a detailed knowledge of iCrossing services, capabilities, and differentiators. Cultivate client relationships through content, communication, reliability and relatability Mentor and nurture talent on the team Collaborate, develop and strategize account plans to meet growth targets. Maintain the client partnership, including greater incorporation of insights into plans and vision for the client, and deliver goals. Track progress toward goals and commitments for the program, and report on them to decision-makers both purely to inform them and to drive progress toward greater advancement Own service quality and partner with competency leaders on problem mitigation and risk management communications Skills & Experience: 8+ years of related work experience, major strategic consulting firm background preferred Bachelor's Degree; advanced degree or MBA a plus Fast, accurate, and authoritative analysis, forecasting, and decision-making Deep expertise in assembling and management digital experience transformation programs Comfort with ambiguity and broad requests, and able to both clearly validate understanding and answer with concrete projects and industry-leading work product Ability to communicate technical concepts to non-technical audiences. Possess a strong background in technology and development projects. Experience with Adobe AEM and Adobe Cloud Services are preferred but not required. Understanding of business requirements, user stories, and acceptance criteria. Strong commercial and business acumen Record of lasting, mutually beneficial business relationships Exemplary verbal and written communication skills including storytelling and presentation Leadership ability, especially to drive action without direct authority Exceptional analytical and quantitative problem-solving skills Ability to both individually build and fully delegate to a team the construction of a clear, focused presentation for any audience Skills to communicate and break down complex ideas effectively Strong presentation skills with proficiency in either PowerPoint or KeyNote A balanced sense of the immediate and practical against long-term, visionary thinking Understands the value of service and the ability to evaluate client needs Experience managing and maintaining customer relationships Ability to collaborate with cross-functional internal departments to contribute to new business Ability to adapt to rapidly changing business needs and priorities. Must thrive in a fast-paced environment with high-rates of change. Applies ingenuity and determination to find the best possible options to support business needs. Takes ownership of outstanding issues, is accountable, and establishes a high level of credibility with others in the organization Respects other people's opinions and suggestions and works to create an “environment of trust.” For New York City, the estimated salary range for this position is between $119,000 and $160,000. For Chicago, the estimated salary range for this position is between $107,000 and $144,000. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. We also offer a competitive benefits package that includes: Medical, dental, vision, life and disability insurance 401(k) Retirement Plan Flexible Spending & Health Savings Account Paid holidays, vacation, and sick time Parental Leave Employee assistance program and other company benefits