The Opportunity
Homecare Homebase is searching for a Customer Experience Representative to troubleshoot software issues for our clients and ensure the best possible experience with Homecare Homebase. The Challenge At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and eliminating obstacles so that they can focus their time and energy on delivering high quality patient care. You will be responsible for:
Communicating with customers via phone, email, and live chat
Assisting customers with questions, software navigation, and issue resolution
Identifying trending issues and providing thorough research and documentation of findings
Coordinating with teams across the business to relay information
What We're Looking For Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting our clients with their daily use of our software. We are seeking:
Driven individuals who remain engaged in their own professional growth and thrive under clearly defined goals and ample career opportunities
Quick learners with strong problem solving and creative thinking abilities
Strong written and verbal communicators who are empathetic to customer needs and desire to make a difference in the lives of others
Team players who are passionate about their work and will actively contribute to a positive, collaborative environment
Education requirements: this career opportunity requires a bachelor's degree or an equivalent combination of some college and significant work experience. This position can be located in the Dallas, TX or Louisville, KY office. What You Can Expect From Us At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Above all, employees are part of a work environment where we live our CARES values: Care, Act, Respect, Excel, and Smile.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
About Homecare Homebase
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results. Sound like a good fit? Please take a moment to apply for this position. This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.
$28k-33k yearly est. Auto-Apply 12d ago
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Strategic Account Executive
Hearst Communications 4.4
Hearst Communications job in Dallas, TX
Join the Hearst Dallas Advertising team, to help deliver impactful media campaigns for our customers, leveraging our rich history, extensive audience reach, best-in-class advertising solutions, and the power of cutting-edge AI tools! Role Overview: Hearst Newspapers is searching for a dynamic Strategic Account Executive to maximize digital and print and event sales revenue. You will sell strategic advertising solutions to current and new advertisers, helping their businesses grow by leveraging our media product suite, traffic, and digital data to reach their target audience. This position involves managing a full sales cycle: prospecting, leading presentations, creating proposals, closing business opportunities, and managing post-sales campaign results.
Why The Dallas Morning News?
Our people make the difference! Our diverse team is filled with passionate individuals who want to win. We offer an upbeat and collaborative working environment where challenging the norm is encouraged. With ample opportunities to learn new skills and advance within the organization, our team members are given the tools to learn and grow their careers.
Leverage Advanced AI for Maximum Efficiency and Earnings
Imagine having a personal assistant that never sleeps. Our state-of-the-art AI tools, including ChatGPT Enterprise and Gong.io, streamline your workflow, enabling you to close deals faster and manage your pipeline more effectively.
This means more time to focus on what you love and a direct boost to your earnings potential.
Exclusive Partnership with OpenAI
Through our strategic content partnership with OpenAI and our exclusive ChatGPT Enterprise license, we have unparalleled access to the latest advancements in AI technology.
This partnership provides us-and you-with a massive competitive edge in the market, ensuring you have the most powerful tools at your disposal to drive sales and exceed targets.
Personalized AI Tutors for Seamless Onboarding
Your success starts from day one. With our personalized AI tutors, every question you have, and every training need you encounter is met with instant, tailored support.
These AI-driven mentors ensure you learn and sell as quickly and efficiently as possible, empowering you to hit the ground running and achieve your goals faster.
What will you do?
* Drive Success with Innovative Tools: Utilize our AI-powered software to enhance every stage of the sales cycle, from prospecting and planning to presenting and closing deals.
* Sales Goals: Exceed sales activity, pipeline, and revenue goals on a monthly basis.
* Lead Generation: Call on medium to large businesses to show the value of our suite of advertising products. Generate new leads through cold calling, email marketing, networking, and staying aware of new business openings.
* Pipeline Management: Continually build a pipeline of new business and upsell opportunities. Consistently meet net new business meetings and team KPIs.
* Product Expertise: Become an expert on our digital and print products/services.
* Client Interaction: Conduct discovery calls and presentations with prospects and customers.
* Client Solutions: Recommend new products and promotional opportunities to current clients and handle objections efficiently.
* Forecasting: Manage client pipeline and monthly revenue forecast in Salesforce.com.
* Advertising Solutions: Create engaging advertising solutions to solve clients' business needs.
What will it take to be successful?
* Purposeful: You are direct and get things done quickly, with confidence, integrity, and determination.
* Adaptable: You react and adjust to changing conditions and come up with practical ideas to deal with them.
* Driven: You have self-assurance and competitive drive, delivering high-quality, organized, and repeatable results.
* Communicator: You are a lively and intelligent person with a stimulating influence on others.
* Trend-savvy: You will keep informed of industry developments to ensure our digital advertising strategies remain cutting-edge and effective.
* Critical Thinking Skills: You have the ability to analyze situations, evaluate information objectively, and make sound, strategic decisions that lead to effective selling and stronger customer relationships.
Job Requirements
What we're looking for:
* Education: BA/BS degree in Advertising, Marketing, or Communications a plus or equivalent experience.
* Experience: 2+ years of business-to-business outside sales in advertising or media, with a proven success in new business acquisition and exceeding revenue goals.
* Skills: Superior presentation, interpersonal, and communication skills. Technically savvy with experience in Salesforce, Excel, and PowerPoint.
* Mindset: Goal-oriented, competitive, and forward-thinking with strong business and financial acumen.
* Existing Client Relationships: Preferably have existing client relationships in the DFW market.
About HNP
With 2,500 employees across the nation, Hearst Newspapers (HNP) represents a network of 28 daily and 50 weekly publications, including the Austin American-Statesman, Houston Chronicle, San Antonio Express-News, San Francisco Chronicle and Times Union (Albany). Our portfolio also includes several top digital-only news and lifestyle sites such as Chron., CT Insider, MySA and SFGATE, along with marketing services businesses like Medium Giant and entertainment brands such as King Features Syndicate.
At HNP, we're investing in new and innovative ways to tell stories - growing newsrooms, diversifying tools and evolving platforms - to support the millions of people who trust us each month to help them make decisions, take action and be inspired.
Be part of something bigger - Your Headline Awaits
The Dallas Morning News
About Business Unit for Job Postings: Since 1885, The Dallas Morning News (******************* has been North Texas' trusted source for credible, independent journalism - reporting with accuracy, fairness, and integrity. Each week, we reach more than 4 million people across print, digital, and social platforms, covering the stories that shape life in Dallas and across the state. From politics and public policy to business, culture, and sports, our mission is to inform, engage, and reflect the diverse communities we serve.
What We Offer
Flexible Work Schedules - Because balance matters.
Health, Dental & Vision Coverage - Comprehensive plans to keep you and your family healthy.
24/7 Telemedicine Access (MDLive) - Talk to board-certified doctors anytime, anywhere.
FMLA & Parental Leave - Supporting you through life's important moments.
Retirement Benefits with Employer Contributions - Helping you invest in your future.
Onsite Fitness Center - Stay active and energized during your day.
Employee Assistance Program (EAP) - Free, confidential support for life's challenges.
Monthly "Health & Wealth" Webinars - Tools and tips to support your physical and financial wellness.
18 Days of Paid Time Off + 9 Paid Holidays - Plenty of time to recharge.
8 Hours of Paid Community Service Time - Give back to the causes that matter most to you.
$123k-192k yearly est. 4d ago
Chief Clinical Officer
Hearst 4.4
Hearst job in Dallas, TX
The Opportunity:
The Chief Clinical Officer (CCO) serves as the executive clinical leader responsible for shaping and executing HCHB's clinical strategy. This role ensures that our software solutions enable home health and hospice agencies to deliver high-quality, patient-centered care. The CCO bridges clinical expertise with product innovation, working closely with engineering, product, marketing, and client success-to align our platform with regulatory requirements, clinical workflows, and evolving industry standards.
In addition to internal responsibilities, the CCO will serve as a public-facing clinical voice of HCHB, representing the company at industry events and positioning HCHB as a thought leader in home-based care. This is a highly visible, mission-driven role for a seasoned clinical executive who is passionate about using technology to drive better care and outcomes at scale.
What You Will Do:
Strategic Leadership & Industry Advocacy
Define and lead the clinical vision in alignment with the company's product and business strategies.
Serve as the primary clinical voice within the executive team, ensuring strategic decisions reflect the realities of patient care delivery.
Monitor and communicate clinical and regulatory trends impacting home health and hospice.
Represent HCHB publicly as a trusted industry expert-participating in panels, conferences, advocacy events, and partnerships to elevate the company's influence and credibility in home-based care.
Clinical Oversight
Ensure all software features and workflows comply with CMS, HIPAA, and other regulatory standards.
Guide the design and implementation of evidence-based, patient-centered clinical workflows.
Provide expert interpretation of clinical guidelines, policies, and best practices.
Proactively assess clinical risks and ensure alignment with industry and payer requirements (e.g., PDGM, VBID, HHVBP).
Cross-Functional Collaboration
Translate clinical needs into product requirements, collaborating with engineering, product management, and UX teams.
Partner with marketing, sales, and customer success teams to position clinical features, create messaging, and support client onboarding and adoption.
Collaborate with regulatory and legal teams to ensure compliance is embedded across the product lifecycle.
Guide the evaluation and integration of emerging technologies to enhance care delivery and documentation.
Customer & Market Engagement
Actively engage with clinical users to gather insights and feedback for continuous product improvement.
Build trust with providers and industry stakeholders by articulating the value of HCHB's solutions in improving care quality and operational efficiency.
Champion usability improvements to reduce clinician burden and support frontline adoption.
Leadership & Mentoring
Lead clinical advisory boards and cultivate a network of industry consultants.
Serve as a mentor and subject matter expert across departments to enhance understanding of clinical operations.
Provide clinical input for internal training, documentation, and customer education programs.
Qualifications
Education & Licensure
Preferred Master's or doctoral degree in Nursing (MSN, DNP), Medicine (MD/DO), Healthcare Administration, or related field.
Active licensure as a Registered Nurse (RN), Advanced Practice Nurse (APN), or equivalent clinical credential preferred.
Experience
Minimum of 10 years in home health and/or hospice clinical practice.
At least 5 years in a senior or executive clinical leadership role, ideally within healthcare technology or a digital health company.
Proven track record of cross-functional leadership and collaboration in a product-driven organization.
Expertise
Deep knowledge of CMS guidelines, PDGM, HIPAA, and quality measures.
Familiarity with EMR/EHR systems and operational workflows in home-based care.
Experience with regulatory alignment, clinical compliance, and audit preparedness.
Strong understanding of the intersection between healthcare policy, payer models, and software design.
Key Competencies
Strategic thinker with a balance of clinical, technical, and business acumen.
Skilled communicator with experience influencing at the executive level and representing an organization externally.
Deep empathy for clinicians and a passion for improving the care delivery experience.
Comfort with ambiguity and the ability to navigate evolving healthcare regulations and technologies.
Energetic and collaborative leadership style; capable of inspiring teams and building cross-functional alignment.
Join Our Team
If you're a clinical leader who believes in the power of technology to transform home health and hospice, we invite you to apply. This is your opportunity to shape the future of care delivery, empower care teams, and advocate for the industry on a national stage.
All applicants must be U.S. citizens or permanent residents authorized to work in the U.S. without sponsorship.
About Us
Homecare Homebase, a subsidiary of Hearst Corporation, is the market leader in healthcare software for home-based care. We develop mobile, cloud-based solutions that enable clinical, operational, and financial improvements for home health and hospice agencies across the U.S. Our software connects field clinicians, office staff, and physicians in real time to improve patient care delivery.
Driven by our values-Caring, Action, Respect, Excellence, and a Positive Attitude (Smile)-our team is passionate about transforming the healthcare experience for those who need it most. If you want your work to have a direct impact on patient outcomes, HCHB may be the next step in your career.
Why HCHB?
Meaningful Work: Your work directly impacts the quality of life for homebound patients and their caregivers.
Mission-Driven Leadership: Our President, Luke Rutledge, is committed to a people-first culture and making HCHB a rewarding place to work.
Giving Back: We support charitable initiatives aligned with our mission to empower exceptional care.
Competitive Benefits: We offer comprehensive benefits and performance-based compensation.
Ready to make a difference?
Visit ************ to view current job openings or apply online.
$187k-266k yearly est. Auto-Apply 60d+ ago
Scrum Master
Hearst Communications 4.4
Hearst Communications job in Dallas, TX
The Opportunity: We are seeking a Scrum Master to support Agile delivery for healthcare software products that directly impact clinical, operational, and financial outcomes. This role sits at the intersection of technology, process, and people-helping teams deliver reliable, secure, and high-quality solutions in a highly regulated environment.
As a Scrum Master, you will work closely with product owners, development teams, and key stakeholders to guide and mentor teams through the Scrum process, removing impediments and ensuring the successful, on-time delivery of high-quality product features. The Scrum Master provides effective collaboration, facilitation, leadership, and coaching skills that directly impact our software development process and the delivery of our applications.
You will champion Agile principles while respecting the realities of healthcare software: patient safety, data privacy, and regulatory requirements. You'll also leverage data and AI-enabled tools to improve transparency, learning, and predictability-without undermining accountability or professional judgment.
What You Will Do:
You will serve as Scrum Master for 2-3 cross-functional product and platform teams building healthcare applications, services, or internal systems.
Key responsibilities include:
* Facilitate Scrum ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives, Backlog Refinement) with a focus on transparency, decision-making, and outcomes
* Coach teams, Product Owners, and stakeholders on Agile and Lean principles while operating effectively within healthcare constraints (compliance, validation, auditability)
* Partner closely with Product Owners to ensure backlogs are refined, prioritized, and aligned with clinical, operational, and regulatory needs
* Proactively identify and remove impediments that affect delivery, quality, or team sustainability-technical, organizational, or process-related
* Track and communicate delivery metrics such as velocity, predictability, cycle time, throughput, and release readiness
* Using AI and data effectively and responsibly while respecting data privacy, security standards, and ethical guidelines
* Promote transparency across engineering, product, clinical, and business stakeholders while keeping teams focused on goal delivery with speed, predictability, and high quality
* Support cross-team coordination and dependency management through Scrum of Scrums or similar forums
* Continuously assess Agile maturity and coach teams toward stable, high-quality delivery at a sustainable pace
What You Will Bring:
Required Qualifications:
* Bachelor's degree and 3-5 years professional experience developing and delivering complex software solutions.
* 5+ years of Scrum Master experience leading 2+ software development teams concurrently.
* Knowledge and experience with Agile principles, values, and practices, including Scrum and Kanban.
* Knowledge and experience working with agile delivery metrics and tools (e.g., Jira, Azure DevOps).
* Strong facilitation, coaching, and conflict-resolution skills
* Strong communication and interpersonal skills, with the ability to build relationships and trust with diverse teams.
* A collaborative mindset with the ability to foster a positive, results-oriented team environment.
* Ability to manage time effectively and work under pressure while managing multiple priorities.
Preferred Qualifications:
* Scrum certification (e.g., CSM, CSP, PSM, etc.)
* Experience working with distributed or remote teams
* Exposure to the development of AI-enabled analytics and productivity solutions
About Us
Founded in 1999, Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home care, hospice and personal care agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians.
Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by CARES values: Care, Act, Respect, Excel, and Smile (a positive attitude). If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career. We are hiring team members who want to make a difference.
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
Leaders who care. President Luke Rutledge has continued the mission to create a culture that cares - one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full and part-time career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
Sound like a good fit? We'd love to hear from you.
HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.
$71k-86k yearly est. 10d ago
Implementation Training Consultant, Clinical
Hearst Communications 4.4
Hearst Communications job in Dallas, TX
The Opportunity Homecare Homebase is searching for an Implementation Training Consultant, Clinical who will act as an integral part of the clinical project to ensure a successful implementation of Homecare Homebase's home health and hospice software. This person will aid in our effort to provide quality implementations and ensure the adoption of our product in agencies across the country.
The Challenge
At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As an Implementation Training Consultant, Clinical, you will play an essential role in guiding our customers and internal training teams through the implementation methodology and deployment of the software for multi-site locations across the United States. Additionally, this role takes the lead on all actions and readiness as it relates to a customer's deployment and go-live.
You will be responsible for:
* Client Training & Support: Lead client training sessions, both onsite and remote, ensuring effective software use and addressing client needs throughout the deployment.
* Team Leadership & Mentorship: Provide guidance and mentorship to team members, ensuring adherence to the implementation methodology and fostering team growth.
* Training Coordination: Oversee training preparations, including schedule coordination, database setup, and distribution of training materials. Conduct project calls to address client needs proactively.
* Issue Resolution & Communication: Research and resolve client issues, communicate effectively to understand client goals, and translate those into actionable initiatives.
* Continuous Improvement & Values: Maintain up-to-date product knowledge, provide feedback for employee evaluations, and exemplify CARES core values to promote a positive work environment.
What We're Looking For
Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Implementation Training Consultant, Clinical, supports this mission by providing excellent customer service and supporting our clients with the efforts to successfully manage the change associated with the Homecare Homebase deployment.
We are looking for a talented, passionate individual who can demonstrate:
* Leadership to support the HCHB team during client rollouts, both in preparation and onsite.
* Expertise in assisting with software setup, training, and problem-solving for clients.
* Skill in communicating deployment risks efficiently with internal and external project teams.
* Commitment to ensuring client needs are met throughout the implementation process.
* Capability to prioritize workload and delegate tasks as necessary.
* Dedication to supporting the development and growth of junior staff through coaching and mentorship.
* Independence in working with minimal supervision while demonstrating strong ownership abilities to drive resolutions.
* The ability to travel up to 80% to support clients across the country.
Education and other requirements:
* Bachelor's degree in business or a related field
* At least 2 years' training experience with HCHB
* Current driver's license and ability to rent a vehicle
* Demonstrated ability to analyze and solve complex problems
* Medical/healthcare experience is a plus
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full- and part-time career opportunities to fit life's unique demands, as well as the opportunity to work remotely for qualified candidates.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
About Homecare Homebase
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results.
Sound like a good fit? Please take a moment to apply for this position.
HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.
#LI-Hybrid
#LI-AW1
$70k-82k yearly est. 12d ago
Sports Digital Producer - Audience
Hearst Communications 4.4
Hearst Communications job in Dallas, TX
Join our SportsDay team and develop strategies to connect our work, including our biggest enterprise stories and projects, with the right audiences. This role will be at the forefront of discussions about social curation, engagement and innovation on platforms such as X, Instagram and Facebook. Duties include publishing stories, creating engaging social media posts, managing our sports homepage, making decisions based on analytics, improving and testing headlines, optimizing story pages, pushing news alerts to our readers, and collaborating with writers and editors on plans for content promotion.
What will you do?
* Manage our social media accounts daily and use them to promote content
* Produce promotion plans for high-profile stories/features to maximize reach
* Analyze traffic patterns, research new technology and implement ideas for digital coverage
* Create graphics and short-form videos curated for audiences on specific social platforms
* Pitch and work with digital and multimedia projects, mobile, photo and video
* Write SEO-friendly headlines and meta titles for all content posted
* Work as part of a producer team, filling in with trending shifts as needed
* Train and develop sports producer staff in best social media practices
* Respond to social media comments and reader emails
* Curate newsletter strategy
* Work a hybrid schedule with some mandatory in-office days each week
* Work nights, weekends and occasional holidays as dictated by the news cycle
* On occasion, the audience producer may be asked to help with other producer duties, such as creating original or complementary content and covering live events.
What will it take to be successful?
* Strong writing and editing skills, including the versatility to shift voice and tone based on the audience
* A solid understanding of sports, social media, internet culture and the digital space
* Expertise in headline writing and SEO best practices is required.
* One to three years of professional journalism experience. (Exceptional college graduates will be considered in lieu of professional experience.)
* Strong news judgment and excellent verbal and analytical skills
* Versatility and speed, both as a journalist and as a web producer who can post a story within seconds without much of a safety net
* Experience covering breaking news
* Strong organizational and time-management skills
* The ability to work under pressure with assigned deadlines
What We Offer
* Flexible Work Schedules - Because balance matters
* Health, Dental & Vision Coverage - Comprehensive plans to keep you and your family healthy
* 24/7 Telemedicine Access (MDLive) - Talk to board-certified doctors anytime, anywhere
* FMLA & Parental Leave - Supporting you through life's important moments
* Retirement Benefits with Employer Contributions - Helping you invest in your future
* Onsite Fitness Center - Stay active and energized during your day
* Employee Assistance Program (EAP) - Free, confidential support for life's challenges
* Monthly "Health & Wealth" Webinars - Tools and tips to support your physical and financial wellness
* 18 Days of Paid Time Off + 9 Paid Holidays - Plenty of time to recharge
* 8 Hours of Paid Community Service Time - Give back to the causes that matter most to you
About The Dallas Morning News
Since 1885, The Dallas Morning News (******************* has been North Texas' trusted source for credible, independent journalism - reporting with accuracy, fairness and integrity. Each week, we reach more than 4 million people across print, digital, and social platforms, covering the stories that shape life in Dallas and across the state. From politics and public policy to business, culture and sports, our mission is to inform, engage and reflect the diverse communities we serve.
Our staff works in the office at least three days a week. The Dallas Morning News believes a collaborative and inclusive work environment is essential to a thriving workplace. We support one another as we produce revelatory work with our community in mind. We are in search of a diverse group of candidates.
About Hearst Newspapers:
With 2,500 employees across the nation, Hearst Newspapers (HNP) represents a network of 28 daily and 50 weekly publications, including the Austin American-Statesman, Houston Chronicle, San Antonio Express-News, San Francisco Chronicle and Times Union (Albany). Our portfolio also includes several top digital-only news and lifestyle sites such as Chron., CT Insider, MySA and SFGATE, along with marketing services businesses like Medium Giant and entertainment brands such as King Features Syndicate.
At HNP, we're investing in new and innovative ways to tell stories - growing newsrooms, diversifying tools and evolving platforms - to support the millions of people who trust us each month to help them make decisions, take action and be inspired.
Be a part of something bigger - Your Headline Awaits.
#LI-DH1
#LI-Hybrid
$47k-66k yearly est. 4d ago
Director of Experimentation & Projects
Hearst 4.4
Hearst job in Dallas, TX
Director of Experimentation and Projects
The Dallas Morning News
The Dallas Morning News has an exciting new role for a dynamic leader to drive innovation and organization in our award-winning newsroom.
The Director of Experimentation and Projects will have two major responsibilities:
Managing experiments in storytelling and audience building
Acting as project manager for long-term projects, large-scale events, and complex ongoing stories
The experimentation will derive from intense collaboration with Audience leaders and company stakeholders to plan short-term sprints testing concepts to expand our reach. Recent experiments include juicing weather coverage, adding Statbeat to high school football coverage, and launching a LinkedIn newsletter.
The ideal candidate will be an enthusiastic digital advocate who is eager to experiment with new strategies to help connect our journalism with the right readers.
As project manager, this journalist will be integral in the storytelling process, collaborating across departments to develop and implement strategies for special, multi-faceted, groundbreaking projects. They also help identify opportunities for innovation and experimentation.
This senior newsroom leader will create the project roadmap from inception to post-publication - partnering with assignment editors and visual stakeholders. They must manage the needs of all contributors and set deadlines that allow for the best work. They must advocate for our readers throughout the process.
Candidates should be able to lead analytically driven post-mortems to draw takeaways and areas for improvement that can be carried forward to future projects.
The Director of Experimentation and Projects should be an exceptional journalist, and a proven leader who is highly organized, digitally adept, and a natural collaborator. This editor will be part of the newsroom leadership team and will report to the Executive Editor. Newsroom project management experience is preferred.
This editor will directly manage teams of reporters.
The Dallas Morning News believes a collaborative and inclusive work environment is essential to a thriving workplace for all. We are in search of a diverse group of candidates.
Responsibilities:
Develop, launch and manage experiments to build audience and expand storytelling, working in collaboration with Audience leaders and company stakeholders
Monitor analytics for innovation opportunities and work with editors to suggest approaches for improvement
Work with editors to evolve and shape coverage to deepen engagement with our digital audience
Guide collaborative or complex journalistic investigations and projects from concept to publication, ensuring they stay on schedule, within budget, and meet quality standards
Facilitate team communication, manage resources, identify risks, and maintain project integrity without dictating journalistic content
Provide day-to-day leadership and supervision to assigned staff, ensuring operational goals and objectives are met effectively and efficiently
Responsible for all aspects of employee management, including recruitment, interviewing, selection, onboarding, and retention
Conduct regular performance evaluations; provide constructive feedback and coaching to support employee development and accountability
Administer progressive discipline and counseling as needed, in alignment with company policies and procedures
Oversee scheduling, workload distribution, and delegation of responsibilities to ensure balanced team performance and productivity
Requirements:
Five years of experience in editing and/or copy editing
Bachelor's degree in journalism or related field
Skills:
Expert editor, communicator, multitasker
Adapts quickly to changing technologies and workflows
Juggles multiple assignments and completes work by deadline
Communicates clearly and effectively with colleagues
Motivator and positive influence on bringing people together to reach a goal
Strong organizational and leadership skills to manage multifaceted projects and new digital product development
Ability to identify challenges and develop contingency plans to address unexpected issues, ensuring a project's quality and integrity are maintained
Good news judgment, accuracy, speed, grammatical precision, a flair for headlines
Proven ability to plan, work in advance and coordinate production
The Dallas Morning News (******************* has been North Texas' trusted news source since 1885, delivering credible, independent journalism rooted in accuracy, fairness and integrity. Serving more than 4 million people weekly across print, digital and social platforms, the newsroom covers the stories that shape life in Dallas and beyond - from politics and public policy to business, culture and sports. The Dallas Morning News continues to inform, engage and reflect the communities it serves across the region and the state.
About Hearst Newspapers:
With 2,500 employees across the nation, Hearst Newspapers (HNP) represents a network of 28 daily and 50 weekly publications, including the Austin American-Statesman, Houston Chronicle, San Antonio Express-News, San Francisco Chronicle and Times Union (Albany). Our portfolio also includes several top digital-only news and lifestyle sites such as Chron., CT Insider, MySA and SFGATE, along with marketing services businesses like Medium Giant and entertainment brands such as King Features Syndicate.
At HNP, we're investing in new and innovative ways to tell stories - growing newsrooms, diversifying tools and evolving platforms - to support the millions of people who trust us each month to help them make decisions, take action and be inspired.
Be part of something bigger - Your Headline Awaits
Recognizing the diverse needs of our candidates, if you are interested in applying for employment and need assistance or an accommodation to use our website or regarding the application process, please contact us by email at ************************. Please do not use this email address to inquire about the status of applications. We will only respond to inquiries concerning requests for a reasonable accommodation through this email address.
#LI-KR1 #LI-Hybrid
$30k-45k yearly est. Auto-Apply 3d ago
Graphic Design Summer Intern, 2026
Hearst Communications 4.4
Hearst Communications job in Dallas, TX
Medium Giant is seeking a creative, detail-oriented Graphic Design Intern who's excited to kick-start their career at a fast-paced, collaborative agency. This role is ideal for someone who loves bringing ideas to life and wants hands-on experience working alongside designers, copywriters, art directors, creative directors, and account managers.
You'll support the creation of asset libraries, campaign creative, presentation materials, simple animations, and both print and digital deliverables. As an active member of our Creative Team, you'll gain exposure to a wide range of client and internal projects while learning how great ideas move from concept to execution.
Our ideal candidate also has an interest or background in motion graphics and video editing. In this role, you'll assist our Senior Creative Producer with concepting and pitching ideas, sourcing and editing footage, designing and animating graphics, and crafting visual stories that align with brand guidelines and creative goals. This position is perfect for someone eager to grow their skills in a collaborative, deadline-driven environment.
Responsibilities
* Concept and design creative solutions across multiple media with a focus on branding and advertising
* Design and produce internal materials, presentations, blog graphics, and social media assets
* Assist with research and asset curation (stock photography, video, vector graphics, etc.)
* Present and thoughtfully articulate design concepts to the creative team
* Collaborate closely with strategists, account managers, and fellow creatives to bring ideas to life
* Apply feedback and revisions while managing multiple projects simultaneously
* Review layouts, typography, and graphics for accuracy and quality
* Prepare final production-ready files from approved designs
* Follow timelines to ensure projects are completed on schedule
* Catalog and archive creative assets for future use
* Stay current on design trends, tools, and best practices
* Take on additional responsibilities aligned with your interests and learning goals
Preferred Skills & Experience
(This is not a checklist - if you meet some of these and are eager to learn the rest, we'd love to hear from you.)
* Pursuing an Associate's or Bachelor's degree in Graphic Design or a related field
* Strong portfolio showcasing both print and digital work
* Proficiency in Adobe Creative Cloud (InDesign, Photoshop, Illustrator; After Effects and Premiere Pro a plus)
* Proficient in Microsoft Office (Word, PowerPoint, Excel)
* Interest or experience in motion graphics, animation, or video editing
* Understanding of briefs, mood boards, storyboards, and scripts
* Strong attention to detail and problem-solving skills
* Comfortable working in a fast-paced, collaborative environment
* Excellent written and verbal communication skills
Medium Giant values diversity and inclusion and is proud to foster a welcoming environment for people of all backgrounds.
About Medium Giant
Medium Giant is the full-service marketing and advertising agency within The Dallas Morning News portfolio of companies. We help businesses build meaningful connections with their audiences through data-driven strategy, creative storytelling, media planning and performance marketing. Our work spans local, regional and national brands, offering integrated solutions across digital, print and experiential channels.
As part of the broader Hearst organization, Medium Giant combines the credibility of trusted journalism with the innovation of a modern agency to drive measurable results for clients.
About Hearst Newspapers (HNP)
With 2,500 employees across the nation, Hearst Newspapers (HNP) represents a network of 28 daily and 50 weekly publications, including the Austin American-Statesman, Houston Chronicle, San Antonio Express-News, San Francisco Chronicle, and Times Union (Albany). Our portfolio also includes several top digital-only news and lifestyle sites such as Chron., CT Insider, MySA, and SFGATE, along with marketing services businesses like Medium Giant and entertainment brands such as King Features Syndicate.
At HNP, we're investing in new and innovative ways to tell stories - growing newsrooms, diversifying tools, and evolving platforms - to support the millions of people who trust us each month to help them make decisions, take action, and be inspired.
Be a part of something bigger - Your Headline Awaits.
#LI-DH1
#LI-Hybrid
$22k-25k yearly est. 4d ago
Data Insights Specialist
Hearst Communications 4.4
Hearst Communications job in Dallas, TX
This role will be part of our Data Analytics team, which is responsible for internal company analytics, as well client facing descriptive and predictive analytics products. Responsibilities include: * Analyze data and develop interactive dashboards for client and internal stakeholders using Tableau.
* Build data movement, cleansing, and transformation solutions, to create a seamless analytics experience, despite disparate sources of data.
* Work directly with client and internal stakeholders to understand and document requirements and translate them into report/dashboard design.
* As a part of the data analytics development process, adhere to and help test for established quality standards for performance, data accuracy, and presentation.
* Work closely with management to prioritize stakeholder needs.
* Management and tactical execution of special projects.
Qualifications / Skills:
* Experience with Tableau, Power BI, or other data visualization software is required.
* Experience with SQL and Snowflake is required.
* Strong analytical skills with the ability to organize, analyze, and present data in meaningful and understandable manner.
* Experience writing SQL and other code, supported by modern generative-AI.
* Experience working with data in Python is preferred, but not required.
* Testing and QA experience is preferred, but not required.
* Experience with predictive analytics and machine learning (ML) is preferred, but not required.
* Knowledge and experience in health care, specifically post-acute Home Health, Hospice, or Personal Care business is desired, but not required.
* Strong organizational skills, with the ability to manage projects independently.
* High attention to detail and accuracy.
* Excellent time management and prioritization skills.
* A team player with excellent verbal and written communication skills.
* Ability to understand and document user requirements, and to communicate directly with customers.
* Bachelor's degree or higher.
About Us
Founded in 1999, Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home-based care throughout the United States. Our software enables real-time solutions for wireless information exchange and communication between the office and clinicians in the field.
Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by our CARES values: Care, Act, Respect, Excel, and Smile (a positive attitude). If you want to work in a role where your skills have a direct influence on empowering patient care, Homecare Homebase is the next step in your career.
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and home-based care staff, as well as the patients they serve.
Leaders who care. President Luke Rutledge has continued the mission to create a culture that cares - one that appreciates and looks after its people. As a result, being an employee of HCHB feels like being a member of the family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full and part-time career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
Sound like a good fit? We'd love to hear from you.
This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.
$36k-50k yearly est. 30d ago
Data Reporter
Hearst 4.4
Hearst job in Dallas, TX
The Dallas Morning News is hiring a Data Reporter who thrives on finding and telling stories with data in a fast-paced, audience-centered newsroom. In this role, you will work closely with the Hearst Texas Data Team, a collaborative group of journalist-programmers who partner with peers at the Houston Chronicle, Austin American-Statesman, San Antonio Express-News, The News and Hearst DevHub to produce impactful data-focused reporting. You will have the opportunity to pursue a mix of quick-turnaround stories on a variety of topics, and you will receive training and mentorship working alongside award-winning data and beat reporters.
This job is based in Dallas-Fort Worth and is not eligible for remote work.
The Dallas Morning News believes a collaborative and inclusive work environment is essential to a thriving workplace for all. We are in search of a diverse group of candidates.
Responsibilities and duties:
Produce data- and graphics-focused journalism that's centered on high-interest topics in collaboration with other members of the Texas Hearst Data Team and The Dallas Morning News.
Approach datasets with a healthy dose of skepticism and find trends and stories in the numbers.
Write and document reproducible, bulletproof code for data analysis.
Write audience-focused stories and build data visualizations.
Support and further data literacy in the newsroom by leading data trainings
Job Requirements
Qualifications
Experience working collaboratively in a deadline-driven newsroom environment.
Ability to self-manage and handle multiple projects at the same time.
Experience working with large datasets including:
Cleaning and parsing datasets efficiently/performantly
Standardizing and combining large datasets
Command of Excel and Google Sheets.
Experience scraping sites and building databases.
Is comfortable using Python, R or similar tools to clean, analyze and present data.
Comfort with data visualization tools such as Datawrapper or Adobe Illustrator/ai2html.
Working knowledge of Git and Github.
Desire and ability to learn on the job.
Any experience with the following tools/systems is a plus:
Mapping tools such as ArcGIS or QGIS.
APIs and web-scraping tools.
Federal and Texas open-records law.
Bachelor's degree
The Dallas Morning News (******************* has been North Texas' trusted news source since 1885, delivering credible, independent journalism rooted in accuracy, fairness and integrity. Serving more than 4 million people weekly across print, digital and social platforms, the newsroom covers the stories that shape life in Dallas and beyond - from politics and public policy to business, culture and sports. The Dallas Morning News continues to inform, engage and reflect the communities it serves across the region and the state.
About Hearst Newspapers:
With 2,500 employees across the nation, Hearst Newspapers (HNP) represents a network of 28 daily and 50 weekly publications, including the Austin American-Statesman, Houston Chronicle, San Antonio Express-News, San Francisco Chronicle and Times Union (Albany). Our portfolio also includes several top digital-only news and lifestyle sites such as Chron., CT Insider, MySA and SFGATE, along with marketing services businesses like Medium Giant and entertainment brands such as King Features Syndicate.
At HNP, we're investing in new and innovative ways to tell stories - growing newsrooms, diversifying tools and evolving platforms - to support the millions of people who trust us each month to help them make decisions, take action and be inspired.
Be part of something bigger - Your Headline Awaits
Recognizing the diverse needs of our candidates, if you are interested in applying for employment and need assistance or an accommodation to use our website or regarding the application process, please contact us by email at ************************. Please do not use this email address to inquire about the status of applications. We will only respond to inquiries concerning requests for a reasonable accommodation through this email address.
#LI-KR1 #LI-Hybrid
$63k-74k yearly est. Auto-Apply 4d ago
Director of Client Education
Hearst Communications 4.4
Hearst Communications job in Dallas, TX
The Director of Client Education leads HCHB's full client learning ecosystem-including Online Learning Hub (OLH), HCHB University, and the enterprise Knowledge Base. This role ensures customers adopt the HCHB platform with confidence by delivering high‑quality education, scaling modern learning practices, and aligning closely with Product and Operational teams. The Director combines proven instructional leadership with innovative, AI‑enabled strategies to elevate learner experience and drive measurable organizational impact.
Key Responsibilities
Strategic Leadership and P&L Ownership
* Own and manage the P&L for Client Education, driving revenue, cost efficiency, and NOI across all programs.
* Develop a forward‑looking strategy that leverages AI to accelerate scale, personalization, and operational efficiency.
Go-To-Market Strategy and Cross-Functional Leadership
* Develop and execute the GTM strategy for education offerings in collaboration with Sales, Marketing, Implementation, Client Success, and Product.
* Align training programs with product releases, customer needs, and market trends to ensure consistent value delivery.
* Position Client Education as a strategic differentiator throughout the customer lifecycle.
Program and Content Leadership
* Oversee development and delivery of self‑paced, virtual, in‑person, and conference‑based learning programs.
* Implement AI‑enabled enhancements such as automated content audits, adaptive coaching pathways, and intelligent learning recommendations.
* Ensure high learner satisfaction using NPS insights, analytics, and targeted content improvements.
Knowledge Base Ownership
* Lead the Knowledge Base program to ensure accurate, user‑focused documentation aligned with product evolution.
* Guide technical writers and content specialists, implementing modern governance standards and AI‑supported workflows.
* Maintain scalable content systems that support rapid updates and consistent quality.
Team Leadership and Culture
* Develop and mentor a high‑performing team of trainers, instructional designers, technical writers, and content creators.
* Strengthen team capabilities by integrating AI fluency and modern learning methodologies.
* Champion a collaborative, accountable, and continuously improving team culture.
Performance, Insights, and Continuous Improvement
* Define and report KPIs related to revenue, NPS, content utilization, engagement, and operational efficiency.
* Leverage analytics, AI insights, and business intelligence to inform strategy and guide improvements.
Qualifications
* Master's Degree in Healthcare, Education, or related field is preferred
* 10-12 years of experience in Professional Services or SaaS, including 5-7 years leading training, enablement, or content teams.
* Demonstrated P&L ownership and GTM strategy experience with proven ability to drive business results.
* Expertise in curriculum development, documentation, and enterprise learning systems.
* Experience applying AI to enhance learning, content quality, operational efficiency, or user engagement.
* Exceptional communication skills, executive presence, and ability to influence cross‑functional teams.
HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.
$38k-46k yearly est. 12d ago
Senior Implementation Consultant, Clinical
Hearst 4.4
Hearst job in Dallas, TX
The Opportunity
Homecare Homebase is searching for a Senior Implementation Consultant who will act as an integral part of the clinical projects to ensure a successful implementation of Homecare Homebase's home health and hospice software. This person will aid in our effort to provide quality implementations and ensure the adoption of our product in agencies across the country.
The Challenge
At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Senior Implementation Consultant, you will play an essential role in guiding our customers and internal training teams through the implementation methodology and deployment of the software for multi-site locations across the United States. Additionally, this role takes the lead on all actions and readiness as it relates to a customer's clinical setup and design.
You will be responsible for:
Serving as subject matter expert on the proper use of the Homecare Homebase application
Leading clients through Discovery, Design, Build, and Test phases of implementation and ensuring team members are also following the methodology
Guiding customers toward established best practices
Assisting in making customizations to clinical content (i.e. visit types, pathways and assessments) to ensure environment is ready for testing and training
Supporting clients and internal team members throughout onsite and remote Deployment
Communicating effectively and understanding the customer's needs, goals, and strategies, as well as translating those needs into initiatives and solutions
Assisting clients with the change management efforts to allow for a successful adoption of the Homecare Homebase application
Independently researching customer inquiries and determining sources of issues
Independently researching data functionality and reporting problems to the customer support team with needed steps for customer resolution
Maintaining product knowledge as new enhancements and functionality are released in the application
Working closely with internal leadership to ensure HCHB is maintaining a 'template' database for new customers made up of best practices
Providing accurate and holistic feedback on team members' performance to assist with employee evaluation. Working with Implementation Managers to implement strategies to improve team performance, foster team growth and assist with meeting department and company goals.
Exemplifying CARES core values and providing leadership to team members to promote a positive work environment and adherence to core values
What We're Looking For
Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Senior Implementation Consultant supports this mission by providing excellent customer service, recommending best practices for clinical operations setup, and supporting our clients with the efforts to successfully manage the change associated with the Homecare Homebase deployment.
We are looking for a talented, passionate individual that can show us:
The skills to provide quality education to customers on the appropriate, best-practice use of all products within the clinical/operational aspects of the Homecare Homebase suite.
Leadership skills to support the HCHB team in preparation and while on-site for customer rollouts.
The ability to communicate deployment risks with both internal and customer project teams efficiently and concisely.
The ability to assist the customer in all aspects of software setup and training and a desire for investigation and problem-solving.
The ability to prioritize workload and delegate assignment as necessary.
A passion for customer service that ensures the needs of the customers are met throughout their implementation.
The ability to collaborate for the development and professional growth of junior staff through education, coaching, and mentorship.
The ability to function with minimal supervision without affecting the quality of their work.
Effective leaders who demonstrate strong ownership abilities and are capable of driving resolutions to meet department and company goals.
The ability to travel and/or support up to 50% in service of our clients across the country.
Education requirements: this career opportunity requires a bachelor's degree in business or a related field or an equivalent combination of some college and significant work experience. 3+ years' experience in home health or hospice field; experience in customer service/support or training on software applications; demonstrated ability to analyze and solve complex problems and lead a team.
What You Can Expect From Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Above all, employees are part of a work environment where we live our CARES values: Care, Act, Respect, Excel, and Smile.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
A Leader who cares. President Luke Rutledge has continued the mission to create a culture that cares - one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
About Homecare Homebase
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results.
Sound like a good fit? Please take a moment to apply for this position.
This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.
#LI-AW1
#LI-Remote
$64k-88k yearly est. Auto-Apply 60d+ ago
Marketing Coordinator
Hearst Communications 4.4
Hearst Communications job in Dallas, TX
HCHB is seeking a highly organized and proactive Marketing Coordinator to serve as the operational hub of our marketing team. This role is responsible for keeping all marketing initiatives (large and small) organized, on track, and moving forward on schedule. You will bring structure to creative and campaign workflows, ensure deadlines are met, and provide the visibility and coordination required for a fast-paced, collaborative marketing environment.
This position blends project management excellence with hands-on operational support, including in-office coordination of events, shipments for national/regional events and marketing logistics. The ideal candidate is detail-oriented, highly organized, comfortable managing multiple priorities, and experienced using project management tools, including Trello and Smartsheet, to drive accountability and results.
What You Will Do
Project & Workflow Management
* Serve as the central point of coordination for all marketing projects, ensuring timelines, deliverables, and owners are clearly defined and tracked.
* Own and maintain project plans, production calendars, and task boards using Trello, Smartsheet, and related tools.
* Manage project intake, prioritization, and scheduling to balance team capacity with business priorities.
* Proactively track progress, identify risks or bottlenecks, and drive projects forward to meet deadlines.
* Ensure consistent documentation, clear communication, and follow-through across all marketing initiatives.
Team & Stakeholder Coordination
* Keep internal stakeholders informed through regular status updates, reporting, and clear communication.
* Facilitate alignment across marketing, creative, sales, and leadership teams to ensure smooth execution.
* Support team operating rhythms such as planning meetings, check-ins, and deadline reviews as needed.
Marketing Operations & On-Site Logistics
* Assist with in-office coordination including event preparation, shipments, vendor deliveries, and organization of marketing materials.
* Support marketing events by coordinating materials, shipping logistics, timelines, and vendor communications.
* Help maintain organized systems for assets, documents, and shared resources that support the broader marketing team.
Process Improvement & Reporting
* Continuously refine workflows and processes to improve efficiency, visibility, and accountability.
* Create and maintain reporting dashboards that provide insight into project status, timelines, and workload.
* Recommend improvements to tools, templates, and systems to enhance team productivity.
What You Will Bring
Education
* Bachelor's degree in Marketing, Business, Communications, or related field required.
Experience
* 0-3+ years of experience in marketing project management, marketing operations, or project coordination is preferred. Entry level with intern or adhoc experience outside of marketing is ok too.
* Hands-on experience with Trello and Smartsheet is preferred; familiarity with additional project or marketing tools is a plus.
* Exceptional organizational skills with a high level of attention to detail.
* Proven ability to manage multiple projects simultaneously in a fast-paced environment.
* Strong written and verbal communication skills, with the ability to keep teams aligned and accountable.
* Comfortable working both independently and collaboratively in an in-office setting.
* Familiarity with healthcare workflows, particularly home health or hospice, is a strong plus.
Skills & Competencies
* Highly organized, deadline-driven, and solutions-oriented.
* Strong project management and cross-functional collaboration skills.
* Detail-focused without losing sight of broader goals.
* Dependable, proactive, and comfortable taking ownership of processes.
* A strong team player who supports creative and strategic work by ensuring flawless execution.
Key Performance Indicators (KPIs)
* On-time, on-scope delivery of marketing projects and campaigns.
* Improved marketing team efficiency through streamlined workflows and clear prioritization.
* High visibility into project status, timelines, and ownership across the marketing organization.
* Strong adoption and effective use of project management tools (Trello, Smartsheet).
* Successful coordination of marketing operations and logistics with minimal delays or errors.
* Increased stakeholder satisfaction through clear communication and reliable execution.
About Us
Founded in 1999, Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home care, hospice and personal care agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians.
Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by CARES values: Care, Act, Respect, Excel, and Smile (a positive attitude). If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career. We are hiring team members who want to make a difference.
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.
Our Team Members Also Enjoy
* Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
* Leaders who care. President Luke Rutledge has continued the mission to create a culture that cares - one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
* Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full and part-time career opportunities to fit life's unique demands.
* A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.
$30k-36k yearly est. 12d ago
Product Marketing Manager
Hearst 4.4
Hearst job in Dallas, TX
The Opportunity
The Product Marketing Manager (PMM) plays a pivotal role in connecting product innovation to market opportunities. You will own the go-to-market strategy, messaging, positioning, and enablement for one or more product lines within HCHB's portfolio.
This role bridges Product, Sales, and Marketing, ensuring that new capabilities are successfully launched, clearly understood, and effectively adopted. You'll turn technical product features into compelling stories that resonate with healthcare executives, clinical leaders, and operational teams. Leading to driving awareness, engagement, and revenue growth.
What You Will Do
Go-to-Market Planning & Execution
Partner with Product, Marketing, and Sales to build and execute GTM plans for new product launches, feature releases, and roadmap initiatives.
Define target markets, audience segments, and positioning strategies for assigned product areas.
Manage product launch timelines, messaging, and asset creation to ensure market readiness.
Messaging & Positioning
Develop clear, differentiated messaging frameworks and value propositions for each product line.
Translate complex product capabilities into benefit focused narratives that align with HCHB's brand tone and audience pain points.
Collaborate with content and digital teams to ensure consistency across the website, campaigns, and collateral.
Sales Enablement
Develop product one-pagers, battlecards, demos, pitch decks, and ROI tools to help Sales articulate value and differentiation.
Conduct enablement sessions and develop on-demand resources for the Sales and Customer Success teams.
Gather feedback from field teams to continuously improve messaging and objection handling.
Market Intelligence & Insights
Research market trends, buyer behavior, and competitive positioning in home health, hospice, and post-acute care.
Provide insights to influence product roadmap prioritization and marketing campaigns.
Maintain competitive battlecards and analysis to support Sales and Product strategy.
Product Adoption & Customer Advocacy
Partner with Customer Success to develop adoption campaigns, feature spotlights, and user stories.
Identify and develop customer champions and success case studies.
Track product adoption metrics and leverage insights to shape future go-to-market efforts.
Cross-Functional Collaboration
Work closely with Product Management on roadmap visibility, release planning, and customer validation.
Partner with the Demand Generation team to ensure product messaging is integrated into campaigns.
Collaborate with Brand and Communications to align product launches with corporate storytelling and industry thought leadership.
What You Will Bring
Education
Bachelor's degree in Marketing, Business, Communications, or related field required.
MBA or advanced degree preferred but not required.
Experience
5-8 years of experience in B2B SaaS marketing, preferably in healthcare technology.
At least 3 years in a dedicated product marketing role.
Experience developing and executing go-to-market plans for enterprise or mid-market software.
Strong understanding of buyer journeys, persona development, and competitive positioning.
Familiarity with healthcare workflows, particularly home health or hospice, is a strong plus.
Skills & Competencies
Excellent written, verbal, and storytelling skills.
Strong project management and cross-functional collaboration skills.
Analytical mindset - able to use data to validate messaging and measure impact.
Creative thinker who can balance strategic planning with tactical execution.
Comfortable presenting to internal teams, executives, and customers.
Key Performance Indicators (KPIs)
On time, successful product launches with measurable adoption and engagement.
Growth in marketing sourced and influenced pipeline for assigned product areas.
Improved sales enablement effectiveness (win rates, usage of PMM collateral).
Increased awareness and understanding of product value among target personas.
About Us
Founded in 1999, Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home care, hospice and personal care agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians.
Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by CARES values: Care, Act, Respect, Excel, and Smile (a positive attitude). If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career. We are hiring team members who want to make a difference.
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
Leaders who care. President Luke Rutledge has continued the mission to create a culture that cares - one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full and part-time career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
Sound like a good fit? We'd love to hear from you.
HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.
$103k-134k yearly est. Auto-Apply 60d+ ago
Strategy Summer Intern, 2026
Hearst 4.4
Hearst job in Dallas, TX
Medium Giant's Strategy team brings together experts in brand strategy, content and messaging, digital experience, and data and analytics. As a Strategy Intern, you'll gain hands-on experience conducting research and competitive analysis that helps shape smart, informed decisions for our clients.
This role is ideal for aspiring marketers who are curious, analytical, and excited to learn how insights translate into strategy.
Responsibilities
Conduct competitive and industry research across various client categories
Analyze market trends, consumer behavior, and competitive landscapes
Assist in preparing reports and presentations with strategic insights and recommendations
Monitor emerging trends, technologies, and cultural shifts
Summarize findings and share insights with the strategy team
Preferred Skills & Experience
(This is not a checklist - enthusiasm and a willingness to learn are essential.)
Currently enrolled in college (Senior) or a recent graduate in a related field
Strong research and analytical skills
Ability to synthesize information and draw meaningful conclusions
Excellent written and verbal communication skills
Highly detail-oriented and organized
Comfortable working independently and collaboratively
Medium Giant values diversity and inclusion and is proud to foster a welcoming environment for people of all backgrounds.
About Medium Giant
Medium Giant is the full-service marketing and advertising agency within The Dallas Morning News portfolio of companies. We help businesses build meaningful connections with their audiences through data-driven strategy, creative storytelling, media planning and performance marketing. Our work spans local, regional and national brands, offering integrated solutions across digital, print and experiential channels.
As part of the broader Hearst organization, Medium Giant combines the credibility of trusted journalism with the innovation of a modern agency to drive measurable results for clients.
About Hearst Newspapers (HNP)
With 2,500 employees across the nation, Hearst Newspapers (HNP) represents a network of 28 daily and 50 weekly publications, including the
Austin American-Statesman
,
Houston Chronicle
,
San Antonio Express-News
,
San Francisco Chronicle
, and
Times Union
(Albany). Our portfolio also includes several top digital-only news and lifestyle sites such as
Chron.
,
CT Insider
,
MySA
, and
SFGATE
, along with marketing services businesses like Medium Giant and entertainment brands such as King Features Syndicate.
At HNP, we're investing in new and innovative ways to tell stories - growing newsrooms, diversifying tools, and evolving platforms - to support the millions of people who trust us each month to help them make decisions, take action, and be inspired.
Be a part of something bigger - Your Headline Awaits.
#LI-DH1
#LI-Hybrid
$23k-26k yearly est. Auto-Apply 4d ago
Engagement Manager
Hearst Communications 4.4
Hearst Communications job in Dallas, TX
About Us We're a professional services company at the intersection of marketing and technology - partnering with ambitious brands to solve complex challenges, accelerate growth, and drive performance. Our integrated teams combine strategic insight, creative execution, data fluency, and technical expertise.
We believe our biggest asset is our combination of different backgrounds, cultures, and disciplines that come together to form iCrossing community. What we do starts with our people.
We are part of the Hearst Corporation, the world's leading media, entertainment, and content company, which gives us access to the most valuable data and insights, talent and audiences.
About this job
The Engagement Manager is a role that will join a team focused on driving digital marketing transformation at the enterprise-level for an account. This individual will have a proven record of accomplishment in leading, delivering, and managing complex digital solutions for our clients. Candidate should have the ability to manage projects through scope/discovery, estimation, UX, Creative, and Technical development/deployment.
The ideal candidate will have a solid background in adapting Iterative and Agile methodologies, especially the management of parallel workstreams and coordination with multiple technical and creative partners.
They will also possess experience identifying opportunities to grow and improve clients' digital capabilities and will be tasked with building trusted, long-term relationships with key stakeholders across the client's organization. Candidates with relevant experience in management consulting, digital transformation, and digital business strategy will be strongly considered. This full-time role requires 2 days per week in the office.
Responsibilities
* Lead end-to-end the direction and day-to-day execution of client digital program, including directing engagement team members on the account.
* Manage project workstreams through the full development lifecycle while serving as the primary communication point with client's other creative and technology partners.
* Responsible for tracking sprint progress and managing program backlogs. Work in a dynamic environment with onshore and offshore development teams.
* Maintain project plans, resource assignments, and other project related documents and publish to appropriate stakeholders, including regular updates to iCrossing's resource planning system.
* Ensure resources are allocated and staffed to facilitate delivery, including collaboration with Discipline Leads to ensure alignment to delivery plans and commercial targets.
* Maintain an operational model that drives business outcomes and improve engagement leadership practices across the team through methodology and clear, repeatable processes. Monitor and enhance operational model over time to meet and exceed client expectations in the context of business goals/outcomes, client org structure, and program trajectory.
* Provide leadership to develop custom approaches and solutions to client's program challenges. Drive development of appropriate staffing plans to deliver against new initiatives and client annual renewals.
* Build strong and lasting relationships with multiple client contacts. Develop relationships with key client partners to help evangelize iCrossing's expertise as a strategic and pragmatic delivery partner, with guidance and partnership from executive sponsors.
* Develop a detailed knowledge of iCrossing services, capabilities, and differentiators.
* Cultivate client relationships through content, communication, reliability and relatability
* Mentor and nurture talent on the team
* Collaborate, develop and strategize account plans to meet growth targets.
* Maintain the client partnership, including greater incorporation of insights into plans and vision for the client, and deliver goals.
* Track progress toward goals and commitments for the program, and report on them to decision-makers both purely to inform them and to drive progress toward greater advancement
* Own service quality and partner with competency leaders on problem mitigation and risk management communications
Skills & Experience:
* 8+ years of related work experience, major strategic consulting firm background preferred
* Bachelor's Degree; advanced degree or MBA a plus
* Fast, accurate, and authoritative analysis, forecasting, and decision-making
* Deep expertise in assembling and management digital experience transformation programs
* Comfort with ambiguity and broad requests, and able to both clearly validate understanding and answer with concrete projects and industry-leading work product
* Ability to communicate technical concepts to non-technical audiences.
* Possess a strong background in technology and development projects. Experience with Adobe AEM and Adobe Cloud Services are preferred but not required.
* Understanding of business requirements, user stories, and acceptance criteria.
* Strong commercial and business acumen
* Record of lasting, mutually beneficial business relationships
* Exemplary verbal and written communication skills including storytelling and presentation
* Leadership ability, especially to drive action without direct authority
* Exceptional analytical and quantitative problem-solving skills
* Ability to both individually build and fully delegate to a team the construction of a clear, focused presentation for any audience
* Skills to communicate and break down complex ideas effectively
* Strong presentation skills with proficiency in either PowerPoint or KeyNote
* A balanced sense of the immediate and practical against long-term, visionary thinking
* Understands the value of service and the ability to evaluate client needs
* Experience managing and maintaining customer relationships
* Ability to collaborate with cross-functional internal departments to contribute to new business
* Ability to adapt to rapidly changing business needs and priorities. Must thrive in a fast-paced environment with high-rates of change.
* Applies ingenuity and determination to find the best possible options to support business needs.
* Takes ownership of outstanding issues, is accountable, and establishes a high level of credibility with others in the organization
* Respects other people's opinions and suggestions and works to create an "environment of trust."
For New York City, the estimated salary range for this position is between $119,000 and $160,000. For Chicago, the estimated salary range for this position is between $107,000 and $144,000. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
We also offer a competitive benefits package that includes:
* Medical, dental, vision, life and disability insurance
* 401(k) Retirement Plan
* Flexible Spending & Health Savings Account
* Paid holidays, vacation, and sick time
* Parental Leave
* Employee assistance program and other company benefits
$33k-50k yearly est. 59d ago
Account Management Summer Intern, 2026
Hearst 4.4
Hearst job in Dallas, TX
Medium Giant is looking for a motivated, organized, and strategic Account Management Intern to support our Client Leadership team. This role offers hands-on exposure to real client work and a behind-the-scenes look at how integrated agency teams operate.
You'll work closely with account leaders and cross-functional teams, gaining insight into how projects connect to broader brand goals. The ideal intern is proactive, detail-oriented, and eager to learn how strategy, creativity, and execution come together in an agency setting.
Characteristics for Success
Positive, proactive, and collaborative mindset
Natural problem solver with strong organizational skills
Ability to build strong internal relationships
Comfortable receiving and applying constructive feedback
Strong time management and multitasking abilities
Excellent written and verbal communication skills
Thrives in a fast-paced, high-volume environment
Preferred Skills & Experience
(This is not a checklist - curiosity and eagerness to learn matter most.)
Pursuing a Bachelor's degree in Marketing, Advertising, Communications, or a related field
Strong presentation, writing, and interpersonal skills
Strategic thinker with attention to detail
Highly organized in a production-intensive environment
Proficient in Microsoft Office (Word, PowerPoint, Excel)
Medium Giant values diversity and inclusion and is proud to foster a welcoming environment for people of all backgrounds.
About Medium Giant
Medium Giant is the full-service marketing and advertising agency within The Dallas Morning News portfolio of companies. We help businesses build meaningful connections with their audiences through data-driven strategy, creative storytelling, media planning and performance marketing. Our work spans local, regional and national brands, offering integrated solutions across digital, print and experiential channels.
As part of the broader Hearst organization, Medium Giant combines the credibility of trusted journalism with the innovation of a modern agency to drive measurable results for clients.
About Hearst Newspapers (HNP)
With 2,500 employees across the nation, Hearst Newspapers (HNP) represents a network of 28 daily and 50 weekly publications, including the
Austin American-Statesman
,
Houston Chronicle
,
San Antonio Express-News
,
San Francisco Chronicle
, and
Times Union
(Albany). Our portfolio also includes several top digital-only news and lifestyle sites such as
Chron.
,
CT Insider
,
MySA
, and
SFGATE
, along with marketing services businesses like Medium Giant and entertainment brands such as King Features Syndicate.
At HNP, we're investing in new and innovative ways to tell stories - growing newsrooms, diversifying tools, and evolving platforms - to support the millions of people who trust us each month to help them make decisions, take action, and be inspired.
Be a part of something bigger - Your Headline Awaits.
#LI-DH1
#LI-Hybrid
$28k-33k yearly est. Auto-Apply 4d ago
Billing Specialist
Hearst 4.4
Hearst job in Dallas, TX
The Opportunity
Homecare Homebase is searching for a Home Health Medical Biller who will be responsible for complete and accurate billing and collections of all claims submitted for payment to Medicare insurance health care programs.
The Challenge
At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Home Health and Hospice Medical Biller, you will play an essential role in ensuring accurate and timely billing for our customers so that they can focus their time and energy on delivering high quality patient care.
You will be responsible for:
Processing, monitoring, and collecting of Medicare claims in accordance with payor requirements
Verifying accuracy of billing data and revising any errors
Importing/posting payments from all payor types
Creating and distributing various financial reports as needed
Timely resolution of all claims including appeals
Following up on accounts for billing and on overdue accounts for collections via phone calls, re-submissions and adjustments for billing errors
Working with personal information and maintaining patient confidentiality
What We're Looking For
Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Home Health and Hospice Medical Biller supports this mission by facilitating cash flow for our customers so they can effectively run their businesses. We are seeking:
Highly organized individuals who display a strong attention to detail
Experienced billers with a knowledge of DDE, WayStar/eSolutions, Ability, and other common clearinghouses
Analytical thinkers with strong written and verbal communication skills
Team players who are passionate about their work and will actively contribute to a positive, collaborative environment
Home health/hospice experience is preferred
Education requirements: this career opportunity requires a high school diploma.
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Above all, employees are part of a work environment where we live our CARES values: Care, Act, Respect, Excel, and Smile.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
About Homecare Homebase
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results.
Sound like a good fit? Please take a moment to apply for this position.
HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.
$24k-28k yearly est. Auto-Apply 32d ago
Video Producer
Hearst 4.4
Hearst job in Dallas, TX
The Dallas Morning News seeks a versatile and ambitious Video Producer to join its award-winning visuals team.
Our company is significantly expanding its video efforts to engage and connect with our audience in new, dynamic ways. We're investing in high-quality content production across various platforms, including social media, podcasts and on our website. Our video producers are essential to elevate our brand through powerful visual storytelling.
The ideal candidate is a skilled video journalist who is as comfortable editing short-form news videos on deadline as they are producing their own long-form narrative over several months. At times you will produce your own videos, acting as editor, producer, reporter and videographer. Other times you will act as the lead video editor in the newsroom, quickly turning clips captured by our staff into engaging content for our website and social media platforms.
This is a dynamic role in the ever-changing environment of a daily newsroom. You should have a high level of organization and responsibility, plus a full understanding of and strict adherence to visual journalism ethical standards. This producer will work in partnership with another video producer, both under our deputy director of visual journalism/video.
You will oversee video projects from pre-production to post-production, and help create and maintain an efficient video workflow. The successful candidate will have the ability to produce quality content quickly and adjust to and overcome challenges on the fly while collaborating with multiple stakeholders on tight deadlines.
In addition to recording and editing video, you will help manage our various video platforms. This team plays a critical role in managing video uploads, optimizing content for SEO, maintaining our video channels, and ensuring the latest videos are published on the website.
You will brainstorm with reporters and editors, generate innovative ideas and make news-driven video decisions. You will also work with our audience team to create engaging social media content for our digital platforms. We are looking for someone who will come with abundant ideas and energy and bring a passion for teamwork.
This role requires a flexible, rotating schedule that can include nights, holidays and weekends. We work in the office three days a week to foster collaboration.
This position is based in Dallas. While our coverage area is mainly North Texas, we routinely send visual journalists beyond the region.
The Dallas Morning News believes a collaborative and inclusive work environment is essential to a thriving workplace for all. We are in search of a diverse group of candidates.
Responsibilities and duties:
Pitch, edit, and produce engaging short and long-form audience-focused video content for various platforms
Collaborate with multiple departments, editors, reporters, and visual journalists on daily and enterprise stories
Maintain multiple video platforms and ensure our content is SEO optimized
Post videos daily on the website to keep our content fresh and engaging for visitors
Assist with audio and podcast production
Assist with internal video production for DallasNews Corporation
Occasionally required to capture photographs on assignment
Job requirements:
At least one year of experience as a videographer or photojournalist
Must have a valid driver's license and registered vehicle to travel to assignments
Skills:
Fluency with video and editing software, including Canva, PhotoShop, After Effects and/or other relevant tools
Must be proficient in capturing and editing audio for video and podcasts
Experience recording and editing video on deadline
Understanding of advanced camera operations as well as extensive knowledge of lighting different types of sets
Must be proficient in using a digital camera in the transmission of photographic images
Proficiency in writing video captions, with an emphasis on speed, accuracy and a command of grammar and AP style
Ability to work effectively both autonomously and as a co-collaborator with fellow team members, maintaining open communication
Firm understanding of journalistic ethics
Proficiency in Spanish is a bonus, though not required
Education:
Bachelor's degree in video, film, photography or a related field
The Dallas Morning News (******************* has been North Texas' trusted news source since 1885, delivering credible, independent journalism rooted in accuracy, fairness and integrity. Serving more than 4 million people weekly across print, digital and social platforms, the newsroom covers the stories that shape life in Dallas and beyond - from politics and public policy to business, culture and sports. The Dallas Morning News continues to inform, engage and reflect the communities it serves across the region and the state.
About Hearst Newspapers:
With 2,500 employees across the nation, Hearst Newspapers (HNP) represents a network of 28 daily and 50 weekly publications, including the Austin American-Statesman, Houston Chronicle, San Antonio Express-News, San Francisco Chronicle and Times Union (Albany). Our portfolio also includes several top digital-only news and lifestyle sites such as Chron., CT Insider, MySA and SFGATE, along with marketing services businesses like Medium Giant and entertainment brands such as King Features Syndicate.
At HNP, we're investing in new and innovative ways to tell stories - growing newsrooms, diversifying tools and evolving platforms - to support the millions of people who trust us each month to help them make decisions, take action and be inspired.
Be part of something bigger - Your Headline Awaits
Recognizing the diverse needs of our candidates, if you are interested in applying for employment and need assistance or an accommodation to use our website or regarding the application process, please contact us by email at ************************. Please do not use this email address to inquire about the status of applications. We will only respond to inquiries concerning requests for a reasonable accommodation through this email address.
#LI-KR1 #LI-Hybrid
$21k-29k yearly est. Auto-Apply 4d ago
Intake Services Specialist
Hearst 4.4
Hearst job in Dallas, TX
The Opportunity
Homecare Homebase is searching for an Intake Specialist to join our Clinical Operations Services team, helping drive best in class Clinical Operations outsourcing services. This exciting opportunity will include providing outsourced intake services that drives an ROI for our clients, enhancing the value proposition of the EMR solution, and the Homecare Homebase brand. This will allow the homecare provider to continue to focus on their exceptional patient care services.
The Challenge
At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As an Intake Specialist you will perform the referral intake process on the behalf of contracted clients and ensure that all service level agreements are being met. This is a full time position with robust benefits and an exceptional company culture.
What We're Looking For
Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Intake Specialist supports this mission by providing quality, accuracy, and timeliness of all functions of the intake services division.
Responsibilities Include:
The performance of all referral intake duties:
Receive referral documentation from referral source portal, e-fax or agency staff
Review and evaluate referral documentation for appropriateness based on regulatory and payer requirements as well as agency policies and procedures
Performance of accurate data entry and document attachment creating patient's medical record
Timely completion of all intake workflow stages in HCHB, including coordination notes in accordance with agency policies
Confirm validity and accuracy of patient demographics, physician, and payer information
Collaborate closely with Authorization department to assure timely confirmation of payer eligibility for all ordered disciplines and services
Provide timely, updated communications with agency leadership, managers, schedulers and sales
Initiate communication with referral sources to resolve referral documentation issues
Initiate contact with patients or caregivers as necessary to complete the intake process
Understand the use of HCHB analytics and intake dashboard reports as required for development and monitoring of intake KPI
Requirements:
Bachelor's Degree, preferred
2 years Home Health intake, medical records or scheduling experience
Home Health intake or office manager experience, preferred
Proficient computer skills
Knowledgeable in use of Outlook Email, MS Teams, MS Word, MS Excel, MS PowerPoint
Knowledgeable in Home Health agency administrative operations and regulatory requirements
Experience with HCHB software workflow
Experience with online e-fax and referral portals, Worldview, Forcura
Ability to organize and prioritize tasks
Ability to communicate professionally, both written and verbal communication
Exceptional customer service skills with both internal and external customers
Ability to work after hours and weekends, as needed
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff.
A Leader who cares. President Luke Rutledge has continued the mission to create a culture that cares- one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full- and part-time career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
About Homecare Homebase
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results.
Sound like a good fit? Please take a moment to apply for this position.
This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.