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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $31,069 | $14.94 |
| 2 | San Francisco, CA | $27,581 | $13.26 |
| 3 | New York, NY | $27,352 | $13.15 |
| 4 | Chicago, IL | $26,740 | $12.86 |
| 5 | Norwalk, CT | $26,594 | $12.79 |
| 6 | Tipton, IA | $26,150 | $12.57 |
| 7 | Troy, MI | $25,336 | $12.18 |
| 8 | Indianapolis, IN | $24,965 | $12.00 |
| 9 | Easton, PA | $24,953 | $12.00 |
| 10 | Charlotte, NC | $24,720 | $11.88 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Account Executive | $92,860 | $45 | - |
| 2 | Customer Retention Representative | $45,374 | $22 | - |
| 3 | Phone Sales | $44,405 | $21 | - |
| 4 | Customer Care Consultant | $41,673 | $20 | - |
| 5 | Service Officer | $37,343 | $18 | - |
| 6 | Service Advisor | $36,677 | $18 | - |
| 7 | Service Consultant | $36,541 | $18 | - |
| 8 | Field Representative | $36,044 | $17 | - |
| 9 | Phone Sales Representative | $35,803 | $17 | - |
| 10 | Sales Support Representative | $35,545 | $17 | - |
| Job | Location | Date added | Salary |
|---|---|---|---|
| Phone Customer Service Representative | Boone, IA | 03/26/2025 | $30,262 |
| Phone Customer Service Representative-Bilingual English & Spanish | Boone, IA | 02/18/2025 | $30,262 |
| Phone Customer Service Representative-Bilingual English & Spanish | Boone, IA | 01/26/2025 | $30,262 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Cox Media Group | $35,367 | $17 | 3 |
| 2 | Baltimore Sun Media Group | $34,746 | $17 | - |
| 3 | iCrossing | $34,442 | $17 | - |
| 4 | SuperMedia | $33,759 | $16 | - |
| 5 | The Dallas Morning News | $33,162 | $16 | - |
| 6 | Elle | $31,930 | $15 | - |
| 7 | News | $31,603 | $15 | 5 |
| 8 | Advertise.com | $31,481 | $15 | - |
| 9 | American Express Publishing | $30,810 | $15 | - |
| 10 | BBC America | $30,580 | $15 | - |
| 11 | Crain Communications | $30,419 | $15 | - |
| 12 | New Haven Register | $30,220 | $15 | - |
| 13 | Gannett | $29,700 | $14 | 2 |
| 14 | A+E Networks | $28,680 | $14 | - |
| 15 | Salon Media Group | $28,159 | $14 | - |
| 16 | HuffPost | $27,684 | $13 | - |
| 17 | The E.W. Scripps Company | $27,626 | $13 | - |
| 18 | Yellow Pages | $27,594 | $13 | - |
| 19 | Condé Nast | $27,300 | $13 | - |
| 20 | Meredith Corporation | $27,218 | $13 | - |