Heart of Florida Health Center jobs

The Referral Operations Manager oversees all aspects of the referral management process across Heart of Florida Health Center (HFHC) sites. This position ensures timely, accurate, and patient-centered coordination of specialty referrals, fosters strong relationships with internal and external providers, and promotes a closed-loop referral process to improve continuity of care. The Manager leads referral staff, standardizes workflows, monitors key performance indicators (KPIs), and collaborates with clinical and operations leaders to remove barriers and improve patient access. This role requires a balance of hands-on oversight, data-driven management, and mentorship to staff, ensuring excellence in service delivery and compliance with payer and organizational requirements. Qualifications and Requirements * Associate's Degree required; Bachelor's Degree in Healthcare Administration, Business, or related field preferred. * Minimum of 3 years in healthcare referral coordination or patient access roles. * Minimum of 1-2 years of supervisory or lead experience. * Experience in Federally Qualified Health Centers (FQHCs) or multi-site ambulatory care preferred. * Medical Assistant (MA) or Licensed Practical Nurse (LPN) certification preferred but not required. * Strong leadership, organizational, and problem-solving skills. * Excellent communication and interpersonal abilities, including cultural sensitivity. * Proficiency in electronic health records (EHR), referral tracking tools, and Microsoft Office Suite. * Working knowledge of insurance plans, ICD-10/CPT coding basics, and prior authorization processes. * Ability to manage competing priorities and adapt in a fast-paced environment. * Bilingual (English/Spanish) preferred. Essential Duties and Responsibilities * Leads, trains, and evaluates Referral Specialists; provides regular coaching and performance feedback. * Develops staffing schedules, manages workload distribution, and ensures appropriate coverage across locations. * Promotes a culture of accountability, teamwork, and continuous improvement aligned with HFHC's mission and values. * Serves as the primary escalation point for complex referral issues and patient concerns. * Oversees daily referral operations to ensure accuracy, timeliness, and compliance with payer authorization requirements. * Monitors open referral queues and works with clinical teams to achieve closed-loop documentation. * Coordinates post-hospitalization follow-up and transition of care referrals. * Reviews denials and works with staff and payers to resolve barriers. * Ensures staff maintain current knowledge of payer rules, prior authorization requirements, and documentation standards. * Collaborates with IT and Operations on process enhancements within the EMR (e.g., tracking logs, dashboards, templates). * Develops and tracks referral-related KPIs, including turnaround times, closure rates, and patient satisfaction. * Identifies process bottlenecks and leads quality improvement initiatives to optimize efficiency. * Provides data and reports for Quality Management, Operations, and Compliance teams. * Assures compliance with HFHC policies, HRSA guidelines, and HIPAA regulations. * Acts as liaison between referral staff, clinical teams, and external specialists to coordinate care. * Participates in cross-departmental meetings to align referral processes with organizational goals. * Maintains positive working relationships with external specialists, imaging centers, and hospitals to facilitate patient access. * Accurate entry and management of referral and document data. * Professional and clear interactions with patients, providers, and external partners. * Ability to resolve barriers and adapt to complex referral or payer challenges. * Works effectively with clinical staff, front desk, case managers, and external providers. * Demonstrates respect and responsiveness to diverse populations. * Maintains strict adherence to HIPAA and privacy rules. * Ensures average referral turnaround time meets organizational standards. * Ensures referral closure and documentation rate is greater than organizational standards. * Maintains patient satisfaction with referral coordination. * Maintains compliance with payer and audit requirements * Ensures effective communication and timely escalation of issues. * Performs other duties as assigned. Physical Requirements * Frequent sitting at a desk for office work * Continuous use of corrected vision, depth perception, wide field of vision, and color. Also, the job will demand continuous use of auditory senses. * Occasional travel to clinic sites. * Must be able to lift up to 25 lbs. occasionally and perform standard office duties. * Must be able to lift, carry and handle equipment, supplies, and other work site materials according to position requirements.

Sarasota Memorial First Physicians Group is seeking a Certified Physician Assistant for a busy Orthopedic Trauma group that provides expert surgical and non-surgical care for patients with traumatic extremity and pelvis injuries. Outside of the work performed for the general Trauma Program, the Orthopedic Trauma Service is also directly available for consultation by the Emergency Department, Primary Care Physicians, and by other Orthopedic Surgeons. A successful candidate will be a team-player, collegial and collaborative, energetic, flexible, and have a desire for continued learning. Sarasota Memorial is consistently recognized for its delivery of quality care and best patient experience in the nation. CMS 5-Star rated hospital for overall quality. The only hospital in Florida and one of just 17 hospitals in the U.S. to earn the five-star rating in every reporting period since the program?s inception in 2016. Earned straight ?A? Grades for Patient Safety from Leapfrog since 2016. Recognized in S. News? 50 "Best Hospitals" list in 2024-2025. Sarasota Memorial is a 4-time winner of Gallup?s award and one of only 62 organizations worldwide to win the ?Exceptional Workplace Award? for engagement in 2025. Named among the World?s Best Hospitals for a 7th year in a row by Newsweek, 2025. SMH ranked #1 in Florida and #25 nationally in Money magazine?s 2025 ?Best Hospitals? Earned Magnet Nursing Recognition five times from the American Nurses Credentialing Center (ANCC) since 2003. Sarasota Memorial has remained the only hospital in the region with Magnet recognition for the past 20 years. Responsibilities: Consults Hospital rounds ? one hospital only! Clinic - basic post-op care Surgical assist Call 1:4 with weekend rounding Requirements: Current NCCPA or ANCC certification required and must also have an active license by the State of Florida by the time of hire. Board Certified Physician Assistant, Board Certified Adult-Gerontology Acute Care Nurse Practitioner or Acute Care Nurse Practitioner who has active, relevant and routine experience in 2 of the last 4 years (defined as at least 500 acute care inpatient encounters over two years). Orthopedic Training 2 years? experience in Orthopedics preferred Trauma experience preferred but not required BLS required, ACLS certification preferred Ability to work independently Attention to detail Report to Attending Physician Must be flexible with scheduling Highlights of the opportunity: Competitive salary No contract or non-compete clause, candidates sign offer letters only. Full array of benefits offered including health, dental, vision, long term disability, PTO, 403B Retirement Plan, and much more. As an employee of a public, State of Florida organization, Physician Assistants are entitled to sovereign immunity. We are a Nonprofit 501(c)(3). Physician Assistants can participate in the Public Service Loan Forgiveness program if employed by the group. No state tax in Florida. Please contact Helen Convery, Provider Recruiter, either by phone ************** or email (*********************) for more information about this opportunity. First Physicians Group is one of the Gulf Coast?s largest primary and specialty care groups. The group is comprised of 600+ Physicians and Advanced Practice Providers covering 49 specialties in 70 practice locations throughout Sarasota and Manatee Counties. FPG has been delivering excellent care for the past 30 years, and it is backed by the tradition and strength of Sarasota Memorial Health Care System. Founded in 1925, Sarasota Memorial Health Care System is a regional medical center offering Southwest Florida?s greatest breadth and depth of care, with more than 2,000 physicians and advanced practice providers and nearly 2 million patient visits a year across its network of care. Sarasota County?s largest employer, the health system includes two full-service hospitals in Sarasota and Venice, a freestanding ER in North Port and Lakewood Ranch, and a comprehensive network of outpatient centers, urgent care clinics and physician practices that stretch from Manatee County to North Port. As the region's only public health system and not-for-profit health care provider, SMH serves as a critical safety net for the uninsured in Sarasota County. 'The Physician Assistant (PA) reflects the mission, vision, and values of Sarasota Memorial Health Care System, adheres to the organization?s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and other regulatory and accreditation standards. The PA III typically works in a multidisciplinary setting including first assist, procedures (chest tube, line placement, etc), multiple inpatient units managing patient care which includes critical care, trauma, and surgery. A PA is a graduate with a master?s degree or certificate from an accredited physician assistant program at an accredited school or college. The PA functions as part of the multidisciplinary health team in accordance with privileges approved by the credentialing committee to provide high-quality, cost-effective advanced care to patients. The PA is licensed by the Florida Board of Medicine and the Board of Osteopathic Medicine to perform medical services delegated by the supervising physician(s).' Required Qualifications: Require current certification by the National Commission on Certification of Physician Assistants (NCCPA). Require bachelor degree from accredited physician assistant training program. Preferred Qualifications: Prefer ability to work independently and collaboratively. Prefer demonstrated written & verbal communication & strong analytical skills. Prefer ability to work independently and effectively with physicians and other allied health personnel in the hospital and/or office setting. Prefer demonstrated clinical competency skills. Prefer demonstrated knowledge of pharmacology as it relates to health care practice and current prescription writing skills/DEA licensing. Prefer demonstrated skills in documentation in medical records to substantiate accurate billing. Prefer effective interaction skills to ensure the successful care of patients in the clinical setting. Prefer effective leadership and strong interpersonal skills. Prefer knowledge of relevant state and federal laws, statutes and regulations. Prefer knowledge of state, federal and local health care agencies and programs. Mandatory Education: BD: Bachelor Degree Preferred Education: M D: Masters Degree Required License and Certs: PA: Physician Assistant Preferred License and Certs: ACLS: Advanced Cardiac Life Support BLS: Basic Life Support

Department Clinical and Business Systems In addition to Technical Systems Analyst responsibilities, this position is responsible for oversight and management of small and medium sized projects and works closely with the senior Technical Analyst(s), ERP & Business Systems Team Lead and Manager to provide input and analysis for system selection, process improvement with recommendations for new technology and functionality implementation and champions adoption. Responsible for system and process design, configuration, development, and unit testing of medium complexity reports, interfaces, and system logic/pages/notifications/workflow/analytics/queries. Responsible for system documentation, testing planning and oversight of user testing, getting business approval, and gathering required documentation for change management. Works collaboratively with IS, ERP, and Business partner resources to ensure security, stability, regulatory compliance of assigned system(s) and optimal user experience. Hybrid position - Must be FL resident and able to work on-site daily as needed. * Looking for someone with report writing experience, SQL knowledge preferred. * Epic certified preferred. Required Qualifications * Require a bachelor's degree with a major in Computer Science and/or Information Systems. Relevant work experience can substitute on a year-for-year basis for the required degree. * Require minimum of three (3) years' experience in a multi-entity health care system, or large hospital, or managed care organization, or IT management consulting organization. - Require minimum of five (5) years of hands-on systems development, implementation, analysis, design, configuration, testing, and integration experience with applicable enterprise-wide application systems and pertinent programming languages/Graphical User Interface. - Require relational database understanding, and experience with data manipulation and conceptual knowledge of networks, servers and databases. Preferred Qualifications * Prefer demonstrated ability to provide excellent customer-focused and solution-oriented service. * Prefer demonstrated ability to document issue resolution, system functionality, test plans, test cases and requirements. * Prefer demonstrated professional (written and verbal) communication and presentation skills. * Prefer demonstrated analytical, collaborative, and leadership skills with innovative resolution to problems. * Prefer demonstrated experience with managing small and mid-size projects.

Department Physical Therapy The physical therapist assistant functions under the supervision of a physical therapist to provide patient care and support activities, as outlined in the patient plan of care and according to the Federal and State guidelines. Our LPTA's provide 1-on-1 therapy as well as closely work with clinical specialists to provide quality care to our patients. Required Qualifications Require current State of Florida Physical Therapy Assistant (PTA) Preferred Qualifications Prefer Electronic Medical Record (EMR) experience. Mandatory Education AS: Associate of Science Required License and Certs PTA: Physical Therapy Assistant Preferred License and Certs BLS: Basic Life Support This Per Diem Plan 1 position pays $33.00 hourly.

Department Patient Financial Services "Hiring Now for a Medicaid Coordinator I" This position has responsibility for coordinating all Medicaid claims processing and pending Medicaid account handling. Responsible for planning, developing, evaluating and monitoring account transition from self pay to appropriate agency for financial assistance. This position serves as a bridge between financial and ICM and assists in and with communication of referral placement. This position serves as an advisor in all areas of Medicaid and pending Medicaid and has charge of timely referrals when Medicaid is denied. Responsible for keeping abreast of and complying with all Medicaid regulations. Responsible for review of Medicaid Accounts Receivable to ensure timely reimbursement of outstanding accounts receivables and analyzing Medicaid remittances to insure maximum reimbursement has been received. Responsible for resubmission of claims for additional reimbursement and/or appealing said claims with timely follow up. Responsible for maintenance of Medicaid contract manuals, communication of contracts to all departments involved and keeping abreast of all Medicaid related issues. Responds to incoming calls. Responsible for ensuring that all Medicaid claims requiring authorization are submitted for clinical review prior to billing. Fluent in the use of Passport, EQ Health, AccessANYware, Med-decision and FEMMIS. Required Qualifications * Require two (2) years of experience in healthcare, insurance or customer service setting. A Bachelor's degree can be considered in lieu of the required experience. Preferred Qualifications * Prefer strong interpersonal skills, including the ability to handle difficult situations in a diplomatic manner. * Prefer the ability to use commercially available software for authorization functions. * Prefer the ability to communicate effectively and with a distinct speaking voice. * Prefer working knowledge of ICD-10 and CPT coding. * Require the ability to type minimum of thirty (45) words per minute. * Prefer previous Medicaid claims experience. Mandatory Education HS EQ: High School Diploma, GED or Certificate Reputation. Community. Impact. Growth. Every day, our patients at Sarasota Memorial Health Care System receive a first-class experience in care from a team on a mission to deliver the highest level of care in America. In the process of rising to that challenge, one by one, our people are finding their purpose and feeling their impact. Now it is your turn to see yourself here. Sarasota Memorial Hospital was recently recognized again by ranking #1 Hospital in the Region by the U.S. News's Best Hospital report by scoring a Perfect 10! Not only that, but SMH was also designated at a national "standout" hospital for earning top ratings in all evaluated conditions and procedures - an accomplishment achieved by less than 1% of the 4000+ hospitals. Our system has also earned Magnet recognition from the American Nurses Credentialing Center (ANCC), as well as these additional accolades: Gallup Great Workplace 2018; recipient of an "A" grade for Patient Safety. Sarasota Memorial Hospital is Magnet designated and the only provider of Level II trauma services, obstetrical services, and Level III neonatal intensive care in Sarasota County. The benefits of being the best: Our commitment to becoming the best community hospital and health care system means providing the best possible benefits to our people. Some highlights: Total Rewards Package * Paid Time Off (start earning PTO on day one of employment) * Tuition Reimbursement * Discounted Medical, Prescription, Dental, Vision Benefit Plans for Full & Part-Time Employees * Flexible Spending Accounts (Health Care and Dependent Care) - Pre-Tax Dollars * Life Insurance * Disability Insurance * Retirement Savings Plan: 403b * Sarasota Campus for now - Discounted Child Care & Before and After School Program and Summer Camp! * Bereavement Leave * Free Parking * On Campus Dining w/ a 10% discount * Credit Union w/ teller machines on campus * Direct Deposit * Free Wellness Screening * Free confidential counseling services * Employee Discount Programs * Recognition Programs * Referral Programs * Tremendous growth opportunities for hard workers! Shift/Schedule 40 hours, M-F, flex start time 7am to 9am, position in on site at Support Services location, currently no remote work option available

The Clinical Support Clerk is responsible for initiating and maintaining patient health records, responding to requests for health records, and performing clerical duties for the clinical department. Additionally, is responsible for monitoring, maintaining, and routing documents within the organizations fax inbox. Qualifications and Requirements * High School Diploma required. * Minimum 1-year experience in a similar role * Computer/Data Entry experience * Knowledge of medical terminology and administration processes * Bilingual in English and Spanish preferred * HIPPA & OSHA Compliance Certification preferred. Essential Functions * Works closely with healthcare staff to ensure maintenance and accountability of patients' health records to support continuity of care. * Protect the security and integrity of medical records to ensure that patient confidentiality is maintained in compliance with company policies and federal, state, and local regulations. * As needed, assists with adding any missing specified diagnosis and/or missing medications that has been previously noted within patient's medical record. * Receive, request, upload, attach and link all health-related documents including medical notes, diagnosis, medications, test results, labs, state forms, patient letters, insurance referrals, insurance letters, pain assessment, hospital records, previous medical history and all other documents. related to the patient's health into eCW (electronic health records) software. * Follow HFHC procedures to name, file, and assign documents accurately in the electronic health record. * Assist callers with medical records needs. * Ensure that all information necessary for the healthcare of a patient is uploaded to their chart in a timely manner. * Gather patient information by collecting demographic information from a variety of sources. * Keeps healthcare providers informed by communicating the availability or unavailability of requested records. * Maintain continuity of work operations by documenting and communicating actions, irregularities, and continuing needs. * Process release of records through contracted fulfillment agency (Scan Stat), in compliance with applicable laws and regulations. * Assists with departmental audits and investigations. * Distributes medical documents to the appropriate departments * Completes other clerical duties as assigned, including answering phones, responding to emails, and processing patient records. * Frequent sitting at a desk for office work. * Occasional driving of automobiles for outside appointments and meetings. * Continuous use of corrected vision, depth perception, wide field of vision, and color. Also, the job will demand continuous use of olfactory, auditory, and tactile senses. * This position is very active and requires standing, walking, bending, kneeling, and stooping all day. * Duties require attention to detail, alertness, problem-solving, tolerance to stress, and exercising sound judgment * This employee may lift and/or move items over 30 pounds. * Must be able to lift, carry and handle equipment, supplies, and other work site materials according to position requirements.

Department FPG Anesthesiology First Physicians Group is seeking an anesthesiologist to join their team at Sarasota Memorial Health Care System (SMHCS). We are the employed physician group of Sarasota Memorial Hospital, and we acquired the Anesthesiology practice in April 2023. This team is built upon leadership's vision to be the BEST provider of care along with the best place to work and practice medicine. Sarasota Memorial has a history of quality care delivery: * CMS 5-Star rated hospital for overall quality. The only hospital in Florida and one of just 17 hospitals in the U.S. to earn the five-star rating in every reporting period since the program's inception in 2016. * Earned straight A Grades for Patient Safety from Leapfrog since 2016. * Recognized in U.S. News' 50 "Best Hospitals" list in 2024-2025. * Named among the World's Best Hospitals for a 6th year in a row by Newsweek, 2024. * Forbes list of "America's Best Large Employers" for 2024 and the #1 healthcare employer in Florida in 2023. * Earned consistent Magnet Nursing Recognition from the American Nurses Credentialing Center (ANCC) since 2003. Sarasota Memorial has remained the only hospital in the region with Magnet recognition for the past 20 years. * Sarasota Memorial is the largest health system in the region with 839 beds, a Level II Trauma Center, a Comprehensive Stroke Center, a 60-bed Rehab Pavilion, and a 56-bed Cancer Institute. We also have a 178-bed hospital in Venice, FL. Highlights of the Opportunity: * We are looking for one General Anesthesiologist and physicians who are Fellowship-Trained in Pediatrics & Acute Pain. * A full-time anesthesiologist is expected to cover 210 shifts annually, with additional pay for extra shifts. * Diverse mix of cases including Cardiac, Endo, General Surgery, Neuro, OB, Oncology, Ortho, Robotics, Spine, Vascular, and Level II Trauma. * Staffing model planned is 40+ Anesthesiologists, and 100+ CRNAs covering 65+ sites including Cath Lab, IR, Endo, ECT. * Average anesthesia volume is 55,000 cases annually. * Physicians will have oversight of CRNAs. Ratio of Physicians to CRNAs is 1:4. Additional Information: * Top of market compensation package based on years of experience. * W2 position with a Health Care System that has an unparalleled history of quality care delivery. * Commencement Bonus and Relocation assistance will be offered. * Premium pay calculation if clinician works past scheduled shift. Premium calculation also applies if clinician opts to pick-up extra shifts. * Full array of benefits offered including health, dental, vision, Long-term/short-term disability, 9 weeks PTO, 5 days for CME and 403(b). * Sarasota Memorial and First Physicians Group are not-for-profit organizations 501(c)(3). Physicians can participate in the Public Service Loan Forgiveness (PSLF) program if employed by First Physicians Group. * As an employee of a public, State of Florida organization, physicians are entitled to sovereign immunity. No tail coverage is needed should you leave the practice. * No State Tax in Florida. Required Qualifications Required Qualifications: * MD or DO degree. * Eligible for a Florida medical license and ACLS certification. * BE/BC * Fellowship trained preferred.

Department Facilities Management This leader plans, develops and directs the activities of the departments or divisions. In this role, the leader sets the tone and models positive leadership behavior, while ensuring department and division projects and responsibilities are completed successfully in support of organizational goals. Required Qualifications * Require a Bachelor's degree required. Relevant experience in engineering/facility operations can substitute on a year for year basis for required education. * Require five (5) years practical experience in healthcare engineering management, plus a minimum of five (5) years of experience in healthcare design and construction/renovation management. * Require Certified Healthcare Facilities Manager (CHFM) accreditation, or must be obtained within six (6) months of hire date. Preferred Qualifications * Prefer knowledge of cost accounting, projects cost analysis and work scheduling principles. * Prefer understanding of regulatory agencies, requirements, and standards overseeing hospital, business, and ambulatory facilities applicable to responsibilities. * Prefer knowledge of plant management including systems and equipment; preventive and corrective maintenance; and emergency systems including power generation. * Prefer the ability to direct outside consultants in design, construction or renovation related activities. * Prefer proficient with the use of personal computers and software programs as they relate to facility planning, project management and scheduling, budget and cost accounting, spreadsheet formatting, document/presentation development. * Prefer demonstrated understanding of project planning, development and management skills. * Prefer the ability to supervise effectively with positive staff interaction. * Prefer demonstrated effective presentation skills, both verbal and written. Mandatory Education BD: Bachelor Degree Required License and Certs CHFM: Cert Healthcare Facility Mgr Reputation. Community. Impact. Growth. Every day, our patients at Sarasota Memorial Health Care System receive a first-class experience in care from a team on a mission to deliver the highest level of care in America. In the process of rising to that challenge, one by one, our people are finding their purpose and feeling their impact. Now it is your turn to see yourself here. Sarasota Memorial Hospital was recently recognized again by ranking #1 Hospital in the Region by the U.S. News's Best Hospital report by scoring a Perfect 10! Not only that, but SMH was also designated at a national "standout" hospital for earning top ratings in all evaluated conditions and procedures - an accomplishment achieved by less than 1% of the 4000+ hospitals. Our system has also earned Magnet recognition from the American Nurses Credentialing Center (ANCC), as well as these additional accolades: Gallup Great Workplace 2018; recipient of an "A" grade for Patient Safety. Sarasota Memorial Hospital is Magnet designated and the only provider of Level II trauma services, obstetrical services, and Level III neonatal intensive care in Sarasota County. The benefits of being the best: Our commitment to becoming the best community hospital and health care system means providing the best possible benefits to our people. Some highlights: Total Rewards Package * Paid Time Off (start earning PTO on day one of employment) * Tuition Reimbursement * Discounted Medical, Prescription, Dental, Vision Benefit Plans for Full & Part-Time Employees * Flexible Spending Accounts (Health Care and Dependent Care) - Pre-Tax Dollars * Life Insurance * Disability Insurance * Retirement Savings Plan: 403b * Sarasota Campus for now - Discounted Child Care & Before and After School Program and Summer Camp! * Bereavement Leave * Free Parking * On Campus Dining w/ a 10% discount * Credit Union w/ teller machines on campus * Direct Deposit * Free Wellness Screening * Free confidential counseling services * Employee Discount Programs * Recognition Programs * Referral Programs * Tremendous growth opportunities for hard workers!

Entry-level dental position responsible for ensuring proper sterilization of instruments and disinfections of dental equipment and treatment rooms to assist dental assistants, dental hygienist and or dentist as needed. Team members are responsible for participation in ongoing on-the-job training toward the goal of performing all the patient service representative tasks as well as all the delegable clinical dental assisting duties listed in Florida Statutes 466 and Administrative Rules 64B-5, including but not limited to screening and preparing patients for treatment, assisting dentists in treating patients, educating patients, and processing instruments, with adherence to HIPAA, CDC, and OSHA standards. Consideration of promotion to a dental assistant role may be given when a vacant position becomes available. Qualifications and Requirements * Education and Training: * High School diploma or GED required. * Successful completion of a dental radiology course within 90 days of hire needed. * Successful completion of an Expanded Functions Dental Assistant Certificate (EFDA) within 12 months from the start date of hire preferred. * Current BLS Certificate from an accredited AHA or American Red Cross provider * Must have a valid Florida Driver's license and have a reliable form of transportation. * Working Experience: No dental assistant experience required, yet preference will be given to candidates with experience and or training. * Behavioral Management: Experience working with children and comfortable working with patients of all ages preferred or be willing to train. Experience working with patients with special needs a plus. * Cultural Competency: Experience dealing with underserved populations and ability to relate to patients of all religions, ethnical and cultural backgrounds preferred. * Good Communication Skills: Must have good people skills and communicate following the HFHC Core Values. * Emotional Intelligence and Adaptability: Must be able to stay positive in stressful situations and deal professionally with unhappy, fearful, and confrontational individuals. * Adherence to Policy and Procedures: Must have a good working knowledge of dental terminology, dental policies & procedures, and oral health issues or be willing to train. Team member must follow the organizational and department professional code of conduct. * Time Management Skills: Must be able to organize and prioritize workload. * Competent in General Office Skills such as computers (Microsoft Office products, EHR i.e. eCW), faxes, telephones, and copy machines. * Teamwork: Must be team-oriented and maintain an effective and positive professional working relationship with all clinical and nonclinical staff, including but not limited to other Dental Assistants, Patient Service Representative, Dental Practice Manager, Hygienists, Dentists and Chief Dental Officer. * Proactive Attitude: Must be willing to train in additional duties and expanded functions to grow professionally within the organization. * Flexibility and Attendance: Must be able to work flexible hours and at various sites as needed or assigned by the Dental Practice Manager and Chief Dental Officer. * Bilingual a plus: Spanish speaker preferred. Essential Functions * Sterilization technician performs the necessary operatory disinfection and sterilization procedures to support the dental team. * Performs operatory disinfection before and after dental procedures. * Handles dental instruments, including cleaning/oiling, bagging, sterilization/disinfection, and re-circulation following OSHA and CDC standards. * Prepare dental operatory for treatment. * Perform patient intake and seat patients. * Assists in educating patients and parents/guardians regarding oral hygiene, treatment option and plans, dental consent and provides witness signatures prior to specialty procedures. * Presents treatment plans prepared by the dentist and obtains patient and or parent signatures. * Prepares, scans, and or faxes referral, medical clearance, and other forms as needed. * Assists in scheduling appointments. * Performs Clinical Office maintenance tasks and maintains logs and calendar records: * Performing Autoclave and Ultrasonic equipment maintenance and records in logs. * Assisting in monitoring Amalgam Separator level, changing filter, and sending out for proper disposal. * Maintaining dental equipment by changing filters, solutions, or chemicals following manufacturer's recommendations, and cleans dental equipment in accordance with OSHA and CDC standards. * Assisting in maintaining proper inventory by monitoring material supply, instrument and equipment function and availability, and removing expired materials and damaged instruments. * Assisting in preparing orders and putting away orders as well as organizing dental supplies. * Assisting in maintaining the Emergency Crash Cart by monitoring supplies, removing expired items, and ordering new supplies as needed. * Assisting in monitoring of the AED battery and pad expiration, logs status, and orders replacement as needed. * Assisting in Dental Lab order submission, case receipt, and associated tracking logs. * Assisting in monitoring Nitrous Oxide and Oxygen supply, contacts vendor, as needed, for re-order, and ensures associated log completion. * Assisting in Waterline Preventative Maintenance through quarterly shock treatments. * Assists in performing dental water line daily maintenance, treatment and ensuring filtration, as well as assists in quarterly water testing. * Assists in performing dental equipment maintenance and reporting need for repair as well as monitoring repair process. * Ensuring biohazard and sharps container maintenance and adheres to sharps protocol. * Participates in ongoing on-the-job training. * May be required to travel to other HFHC locations as needed. * Assists with other clinical and office duties as assigned by the supervising dentist, or dental practice manager. Physical Requirements * Must be able to lift up to 50 pounds. * Must be able to stand or sit chairside for extended periods of time. * Must have manual dexterity to allow for the handling of specialized dental equipment. * Must have clear vision to allow inspection of instruments for cleanliness, residue or defects.

The Patient Service Representative is responsible for greeting patients, patient registration, financial counseling, and establishing and maintaining accurate patient records in the appropriate software. This position may require some medical and dental front desk responsibilities. Qualifications and Requirements * High school Diploma with one year of experience in medical/hospital/business setting preferred. * Proficient with software applications and general computer knowledge. * Must have excellent verbal and written communication skills. * Must have excellent interpersonal and customer service skills. * Must demonstrate a strong bias toward service, quality, and customer satisfaction. * Ability to handle multiple tasks in a fast-paced environment and control stressful situations. * · Uses good judgment and demonstrates a sense of appropriateness Essential Functions * Expected to provide quality customer service in a friendly, professional, and courteous manner. * Must accurately perform job duties at a Center with scheduling templates. * Participate in team meetings to communicate and address patient care and operational requirements. * Demonstrate the ability to work in a team-based environment to complete organizational goals. * Maintains confidentiality of patient information, always adhering to HIPAA standards. Customer Service * Greets patients and visitors in a friendly, professional manner to ensure the best possible patient experience. * Resolve patient requests, questions, and complaints, frequently requiring analysis of situations to determine the best use of resources. * Attempts to de-escalate situations to the best of their ability. * Provide prompt and accurate service to promote patient loyalty. * Excellent communication skills and problem-solving abilities. Patient Registration * Obtain accurate patient demographic information and Pharmacy of choice. * Educates patients on the availability and cost savings utilizing HFHC Pharmacy services. * Copy insurance cards/driver's licenses. * Educates and encourages all HFHC patients to utilize Patient Portal. * Keep the patient apprised of wait times. * Collect applicable co-pays. * Verifies patient insurance coverage. * Understand non-covered service forms. * Accurately schedule all patient appointments. * Record all cancellations and No Show. * Accept and post patient payments to the computer accurately. Provides a receipt to every patient. * Ensures all kiosk data and images are updated and imported during the visit. * Ensures all patient documentation is properly archived (scanned) in the EHR and fulfilled completely by the patient. Use of Equipment and Software Applications * Answer telephones; transfers call to appropriate staff. * Throughout the day, clears any voicemails and return calls by the end of the business day. * Take messages and place them in designated areas of the software. * Answer phone queries from other facilities. * Demonstrate practical knowledge in the use of the computer terminal. Financial Procedures * Interview patients to determine employment status, insurance coverage(s) and insurance plan deductibles, sliding fee scale, and eligibility for payment plans. * Contact patients for payment plans (as required). * Addresses all billing alerts and updates EMR as required. * Treatment planning with financials will be discussed with Dental PSR's and patient. * Assist patients with Medicaid eligibility applications and/or other payer programs. * Respond to questions regarding patient balances, collections, and insurance. * Generates end-of-day closing reports and procedures. Balances cash, checks, and credit card charges. Prepare a deposit packet in the facility safe for the finance department review. Administrative Procedures * Completes pre-visit process daily. Ensures insurance eligibility is ran utilizing IE, Availity, TriZetto or Medicaid Portal if necessary to verify eligibility/copay information. * Maintain supplies required for downtime procedures. * Open and sort mail daily. * Obtain Medical Clearance when needed. * Pre-Authorization done for specific procedures in dental. * Dental referrals will be done by Dental PSR's and follow up for scheduling. * Scan medical records requests to Scan Stat. * Reports any broken or dangerous equipment, facility equipment, computers, or computer programs not working to the immediate supervisor. * May be required to travel to other CHC locations. * Perform other duties as assigned or necessary. Physical Requirements * Frequent sitting at a desk for office work. * Occasional driving of automobiles for outside appointments and meetings. * Continuous use of corrected vision, depth perception, wide field of vision, and color. Also, the job will demand continuous use of olfactory, auditory, and tactile senses. * This position is very active and requires standing, walking, bending, kneeling, and stooping all day. * Duties require attention to detail, alertness, problem-solving, tolerance to stress, and exercising sound judgment * This employee must frequently lift and/or move items over 30 pounds. * Must be able to lift, carry and handle equipment, supplies, and other work site materials according to position requirements.

Job DescriptionDescriptionThe primary purpose of our Veterinary Student Externship is to provide a hands-on learning experience for 3rd and 4th year students who are enrolled in a Doctor of Veterinary Medicine program. The program is typically scheduled for 2-week blocks at our hospital. We feel that the students who possess an open mind and a willingness to learn will benefit the most from our externship. Key ResponsibilitiesThe Veterinary Student Extern is responsible for performing inpatient and outpatient medical care under the direct supervision of our veterinary staff. They will be expected to perform in-house diagnostic tests (hematology, chemistry, and radiology) with competence, perform routine client education, and to assist in surgical procedures. Skills, Knowledge and ExpertiseParticipants in the Veterinary Extern Program must currently be enrolled in an AVMA-accredited Doctor of Veterinary Medicine Program.

Department Environmental Services Follows established procedures, cleans, disinfects, and services hospital units, patient rooms, critical care, specialty areas, and offices of the hospital and its subsidiaries. As needed, operates electrical and battery-powered equipment. Required Qualifications * Require availability to work weekends, holidays, and other shifts. * Require basic ability to read, write, and follow oral and written instructions in English. Preferred Qualifications * Prefer successful L2 Background screening. * Prefer one (1) year of experience in housekeeping, linen or environmental services. Mandatory Education Preferred Education HS EQ: High School Diploma, GED or Certificate Required License and Certs Preferred License and Certs FDL: Valid Driver's License

We are seeking a Correctional EHR Specialist to serve as the administrator for CorrecTek's electronic health record (EHR) system in our correctional healthcare program. This role is vital to ensuring that our facilities run efficiently, securely, and in compliance with healthcare regulations. What You'll Do * Lead and support the implementation and daily operation of CorrecTek Spark EHR. * Train and support nurses, providers, and administrative staff on system use. * Manage patient data migration and maintain accuracy across systems. * Troubleshoot system issues and optimize workflows to reduce paper chai1ing. * Generate reports to support compliance, productivity, and quality of care. * Ensure all EHR operations meet HIPAA, state, and correctional healthcare standards. Essential Functions EHR Implementation & Administration * Lead the installation, configuration, and maintenance of CorrecTek's EHR system across correctional facilities. * Manage user accounts, security roles, and permissions to maintain HIPAA compliance. * Collaborate with IT, vendors, and facility staff to ensure system stability and availability. Data Migration & Accuracy * Coordinate and oversee patient data migration into the CorrecTek Spark EHR, ensuring data integrity and accuracy. * Conduct validation checks and troubleshoot discrepancies during migration and go-live phases. Training & Support * Provide initial and ongoing training to clinical and administrative staff. * Develop user guides, workflows, and reference materials tailored to correctional settings. * Serve as the first point of contact for system troubleshooting and technical support. Workflow Optimization & Reporting * Partner with healthcare teams to streamline workflows and reduce reliance on paper charting. * Identify opportunities for process improvements and system enhancements. * Create, analyze, and distribute reports on productivity, compliance, and clinical outcomes. Compliance & Security * Ensure that EHR use complies with federal, state, and correctional healthcare regulations. * Maintain up-to-date knowledge of standards related to correctional healthcare and electronic health records. What We're Looking For * Experience working with electronic health records (EHR); CorrecTek Spark or correctional healthcare EHRs preferred. * Strong technical skills, including proficiency with Microsoft Office (Word, Excel, PowerPoint). * Excellent organizational, problem-solving, and communication skills. * Ability to train staff, support workflows, and adapt to a fast-paced environment. * Associate or bachelor's degree in healthcare, IT, or related field preferred. Why Join Us You'll play a key role in modernizing healthcare delivery within correctional facilities-helping staff spend less time on paperwork and more time on patient care. This is a hands-on role with real impact, offering both challenge and fulfillment in an important area of community health. Apply today and help us shape the future of correctional healthcare.

This leader has operational accountability and oversight, and manages the daily activities of the department or area. In this role, the leader sets the tone and models positive leadership behavior, while ensuring team work tasks, projects, and responsibilities are completed successfully in support of departmental and organizational goals. Typically manages multiple physician practice locations with eleven or more providers. Required Qualifications - Require a bachelor's degree; relevant work experience in healthcare or business administration in a leadership role can be substituted on a year-for-year basis in lieu of the required degree. - Require three (3) years of medical practice management experience in a group of three or more physicians that included management responsibility for all operational area including finance. Preferred Qualifications - Prefer effective leadership skills and understanding of group processes, teamwork and site/cost-center based management. - Prefer skill in establishing and maintaining effective working relationships. - Prefer effective communication skills at all levels. - Prefer ability to analyze problems and consistently follow through to solution. - Prefer knowledge of third party payers. - Prefer proficiency in computer software programs including: Word, Excel, Power Point, practice management software, EMR and Outlook. - Prefer ability to take initiative and exercise independent judgment, decision-making, and problem solving expertise. - Prefer American College of Medical Practice Executives certification. Mandatory Education Preferred Education Required License and Certs Preferred License and Certs

Department Ultrasound Under the direction of a Radiologist and or the Ultrasound Clinical Coordinator performs Ultrasound procedures at a technical level not requiring constant supervision of technical detail. Performs a variety of technical procedures that require independent judgment with ingenuity and initiative to apply prescribed sound waves for radiologic diagnosis or intervention. Assumes responsibility for designated areas or procedures as required. Required Qualifications Require graduate of accredited Ultrasound school or equivalent. Preferred Qualifications Prefer Board Certified American Registry of Diagnostic Medical Sonographers. Mandatory Education Preferred Education Required License and Certs BLS: Basic Life Support/CPR Preferred License and Certs

The Medical Billing Coding Associate is responsible for accurately coding medical services and diagnoses within the Electronic Health Record (EHR) and practice management systems. This role ensures that insurance claims are prepared, reviewed, and submitted in a timely and compliant manner to support accurate reimbursement and regulatory compliance. Qualifications / Requirements * Certified Professional Coder (CPC)/Certified Coding Associate (CCS) required * In lieu of certification, candidates actively pursuing one of the required credentials may be considered, with successful completion of certification required within 12 months of hire. * 2-3 years of experience with CPT, HCPCS, ICD-10, and HCC coding * Proficiency in medical terminology, anatomy, and physiology * Preferred experience with FQHC billing guidelines * Experience in claims processing * Strong attention to detail and analytical skills * Prior experience providing education and training to healthcare providers * Coding audit experience preferred Essential Functions * Accurately code and review charges within the Electronic Medical Record (EMR) system * Resolve coding, EMR, insurance, and clearinghouse errors, including rejections and denials * Collaborate with Accounts Receivable (AR) specialists to address coding-related denials * Conduct medical record audits to ensure coding accuracy and compliance with regulatory requirements * Through Revenue Cycle Management (RCM), support the Chief Medical Officer (CMO), Quality, and Compliance teams with coding guidance and action plans * Maintain compliance with HIPAA, Medicare, Medicaid, and other billing regulatory requirements * Assist in the development and improvement of coding-related policies, processes, and procedures * Identify and report coding trends to the Revenue Cycle Manager * Provide coding updates and education to billing, providers and clinical staff * Maintain strict confidentiality of all medical, financial, and sensitive information * Adhere to all HIPAA laws and privacy standards * Perform other duties as assigned Physical Requirements * While performing the duties of this job, the employee is regularly required to talk and hear * This position is very active and requires standing, walking, bending, kneeling and stooping all day, but may also involve long periods of sitting or computer-based work * This employee may frequently lift and/or move items over 30 pounds * Must be able to lift, carry and handle equipment, supplies and other work site materials according to position requirements

The Medical Assistant is responsible for the delivery of quality care to patients within the scope of practice defined by Heart of Florida Health Center. THIS ROLE OPERATES ON THE FOLLOWING SCHEDULE: MONDAY - THURSDAY 8:00 AM to 7:00 PM. Qualifications and Requirements * High School diploma or equivalent * Current BLS Certificate from an accredited AHA or American Red Cross provider * State of Florida MA/ CNA Certification preferred * Spanish fluency is desirable, but not essential. * Ability to effectively communicate and establish collaborative relationships with physicians, patients, clinic and administrative staff, and the public. * Demonstrates knowledge and understanding of patient privacy rights. Maintains confidentiality of all medical, financial, and other sensitive materials and information. * One (1) year of medical office, clinic, or hospital experience is preferred. * The Medical Assistant works in a medical clinic environment, which is generally indoors in a climate-controlled environment. The working environment may change somewhat between locations. Medical Assistants will be assigned to a home location, however, location assignments will change from time to time and the Medical Assistant must be able to cover at any location, as assigned, either temporarily or on a long-term basis. Essential Functions * Greets patients and visitors in a friendly, professional manner. * Understands that our patients are our priority and maintains a respectful, pleasant, and polite demeanor at all times. * Prepares pre-visit planning. * Complete all tasks as outlined in EMR (i.e., jellybeans). * Prepares examination and treatment room prior to and subsequent to provider examination. * Maintains equipment and supplies in the exam room. * Performs and records vital signs accurately. * Documents in vaccine, laboratory, and medication inventory logs, as well as records refrigerator and freezer temperatures as required * Maintains inventory of supplies and/or informs designated person of any supplies that are needed on a regular basis * Actively participates in daily care team huddles * Performs peak flow, hemoglobin, urine dipstick, Accu-Check, pulse oximeter, visual acuity, and other in-office procedures as indicated during triage according to policy/procedure. * Performs immunizations, injections, and lab draws as ordered by the provider. * Documents all required notes, including patient history completely and timely. * Interviews and records of medical history to include complete medication reconciliation at each visit. * Enters lab requests into the computer, and ensures that results are received in a timely manner. * Maintains quality and aseptic techniques using standard policies and procedures. * Performs quality control tests per established protocol. * Washes and prepares instruments for sterilization. * Follows OSHA and infection control policies and procedures. * Documents testing is done in the office in EMR for proper billing. * Enters laboratory requisitions and pap tests accurately. Maintain a log of waived tests. * Contacts patients to provide reports on completed tests. * Documents disclosures of protected health information. * Participates in care team huddles daily for efficient communication among the teams. * Maps lab results through Document Import to appropriate orders for provider review. * Obtains outside records for provider review. * Assists providers during procedures/exams as necessary. * Checks and responds to messages through the patient portal daily. * Understands that our patients are our priority and maintains a respectful, pleasant, and polite demeanor at all times. * Resolves patient issues as appropriate - notifies appropriate supervisor if unresolved. * Performs routine housekeeping chores including daily cleaning of countertops, scales, and furniture in exam rooms. * Documents/assists with processing referrals, including updates, in Referral Management. * Fax referrals, receive and process faxes from labs and other test results. * Copies and transmits We Care referrals. * Utilizes resources in a cost-effective manner and charges supplies correctly. * Places and returns calls as requested by Provider in a timely manner. * Demonstrates priority setting and organizational skills. * Exhibits punctuality and dependability in attendance and work habits. * Performs CLIA-waived tests (to include hemoglobin and hemoglobin A1C) in the office as needed. * Demonstrates knowledge and understanding of patient privacy rights (HIPAA). Maintains confidentiality of all medical, financial, and other sensitive materials and information in printed, electronic, or verbal form, which could jeopardize the privacy of patients and/or employees. Accesses and utilizes the minimum necessary patient identifiable information to perform job responsibilities and duties and only for authorized purposes. * Performs other duties as assigned by Center Nurse Manager or Chief Nursing Officer. HFHC has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the team members ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by leadership team members as deemed appropriate. This document does not represent a contract of employment, and HFHC reserves the right to change this job description and/or assign tasks for the team member to perform, as HFHC may deem appropriate. Physical Requirements * Frequent sitting at a desk for office work. * Occasional driving of automobiles for outside appointments and meetings. * Continuous use of corrected vision, depth perception, wide field of vision, and color. Also, the job will demand continuous use of olfactory, auditory, and tactile senses. * This position is very active and requires standing, walking, bending, kneeling, and stooping all day. * Duties require attention to detail, alertness, problem-solving, tolerance to stress, and exercising sound judgment * This employee must frequently lift and/or move items over 30 pounds. * Must be able to lift, carry and handle equipment, supplies, and other work site materials according to position requirements.

Department Operating Room Provides care to specific patient populations experiencing surgical interventions under the direction and supervision of the surgeon and in accordance with hospital policy and appropriate laws and regulations. Provides wound exposure, hemostasis, wound closure, and other intraoperative technical functions that help the surgeon carry out a safe operation with optimal results for the patient. Plans and executes complex daily activities including the ability to prioritize, impact the '30-minute' guarantee for inpatients and '25 minutes' for outpatients in turnovers (patient out to in). Note: The surgeon must be physically present in the hospital at all times when the CFA is functioning in surgery. Required Qualifications * Require a minimum of one (1) year; however, prefer three (3) to five (5) years of experience in operating room clinical practice with demonstrated proficiency as a scrub and first assist. * Require ability to scrub greater than five (5) specialty services. Preferred Qualifications * Prefer demonstrated ability to make significant contributions in reducing cost per case (i.e. impact preference card accuracy, choice or supplies, suture, etc.). * Prefer demonstrated knowledge of advanced technology (i.e. navigation, robotics). * Prefer demonstrated knowledge of specialty procedures, instrumentation, and equipment. * Prefer excellent communication skills, both orally and in writing. Required License and Certs BLS: Basic Life Support/CPR CFA: Certified First Assist CST: Certified Surg Technologist

Department Clinical Specialty Programs Come and Work in Paradise Hiring Now for a Music Therapist!!! Sarasota Memorial Health Care System is a non-profit hospital located in the beautiful city of Sarasota, Florida. From our upper floors, you can see the beautiful white sand beaches of Siesta Key, the #1 rated beach in the United States. Our health care system is rapidly growing. We have recently built an additional hospital in Venice, Florida, have added a new Cancer Institute on our Sarasota campus, and are planning a new hospital location in North Port, Florida. The positions we post are additions, not replacements. If you are looking for a place to call home, where people matter, we may be the right fit for you. The Music Therapist adheres to the American Music Therapy Association (AMTA) scope of practice and competencies and applies the therapy process in pediatric and adult sessions, and in collaboration with the inter-professional care team, will design musical interventions based on therapeutic goals to improve patients psychological, physical, and social health. The Music Therapist will provide music therapy sessions at the bedside inviting clients to interact working towards established goals of care. The music therapist also monitors clients during musical interventions and measures the effectiveness of sessions. Required Qualifications * Require a bachelor's degree in Music Therapy, Master's preferred. * Require Music Therapist- Board Certified (MT-BC) certification by the Certification Board for Music Therapist (CBMT). * Require a minimum of two (2) years' experience in Music Therapy, preferably in an inpatient/acute care setting. Preferred Qualifications * Prefer specialty certification such as Neurologic Music Therapy (NMT) certificate and/or Hospice and Palliative Care Music Therapy (HPMT) certificate. Reputation. Community. Impact. Growth. Every day, our patients at Sarasota Memorial Health Care System receive a first-class experience in care from a team on a mission to deliver the highest level of care in America. In the process of rising to that challenge, one by one, our people are finding their purpose and feeling their impact. Now it is your turn to see yourself here. Sarasota Memorial Hospital was recently recognized again by ranking #1 Hospital in the Region by the U.S. News's Best Hospital report by scoring a Perfect 10! Not only that, but SMH was also designated at a national "standout" hospital for earning top ratings in all evaluated conditions and procedures - an accomplishment achieved by less than 1% of the 4000+ hospitals. Our system has also earned Magnet recognition from the American Nurses Credentialing Center (ANCC), as well as these additional accolades: Gallup Great Workplace 2018; recipient of an "A" grade for Patient Safety. Sarasota Memorial Hospital is Magnet designated and the only provider of Level II trauma services, obstetrical services, and Level III neonatal intensive care in Sarasota County. The benefits of being the best: Our commitment to becoming the best community hospital and health care system means providing the best possible benefits to our people. This is a day position and will be working at both the Sarasota and Venice Campuses. Starting pay is $23/hr. Submit your application today!!!