Heart of Ohio Family Health jobs - 38 jobs

The Human Resources (HR) Coordinator administers a variety of human resources activities and programs, including those related to staffing, compensation, benefits, training and workplace safety. Key responsibilities involve posting job vacancies, screening resumes to ensure candidates meet basic qualifications before referring them to the hiring team, and addressing employee inquiries on HR matters, such as benefits and company policies. The role also involves providing administrative support to the HR department by, maintaining records, and ensuring accurate data entry in the HRIS system. A significant aspect of the role involves working with the Staff Engagement Committee, which is part of the HR department. Reports to: HR Manager/Chief People Officer Supervises: N/A Dress Requirement: Business casual in accordance with Heart of Ohio Family Health's (HOFH) dress code policy Work Schedule: Monday through Friday during standard business hours, may include some non-standard hours. Non-Exempt Job Duties/Responsibilities * Implements new hire orientation and employee recognition programs. * Performs customer service functions by answering employee requests and questions. * Administers health and welfare plans, including enrollments, changes and terminations. Process required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions. * Assist with new hire pre-employment paperwork, including conducting background checks and reference checks. * Verify I-9 documentation, complete I-9 forms, and maintain accurate I-9 files. * Conduct audits on HR programs and recommend improvements * Assists with recruitment, interview process and candidate tracking * Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff. * Assist in terminations and performance review preparations. * Make photos copies; mails scans, and emails documents; performs clerical and other functions. * Files documents into appropriate employee files. * Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications * Attends and participates in employee disciplinary meetings, terminations, and investigations. * Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. * Create regular reports and presentations on HR metrics (i.e., turnover rates) Excellent organizational skills, with an ability to prioritize important project * Strong phone, email and in-person communication skills * Manages all students, externs, preceptors' requests * This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Job Qualifications: * At least two years' experience required. * Strong knowledge of HR principles, practices, and regulations * Working understanding of human resources principles, practices and procedures. * Ability to function well in a high-paced and at times stressful environment. * Excellent verbal and written communication skills. * Excellent interpersonal, negotiation, and conflict resolution skills. * Excellent organizational skills and attention to detail. * Excellent time management skills with a proven ability to meet deadlines. * Strong analytical and problem-solving skills. * Ability to prioritize tasks and to delegate them when appropriate. * Ability to act with integrity, professionalism, and confidentiality. * Thorough knowledge of employment-related laws and regulations. * Proficient with Microsoft Office Suite or related software. * Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems. * Strong phone, email and in-person communication skills * Possess a strong work initiative while handling multiple tasks. * Ability to communicate (orally and in writing) in a professional manner. * Ability to work in conjunction with other employees and business associates. Education and Experience: * Preferred Associates Degree in Human Resources, Social Work or related field required. * At least two years of human resource management experience preferred. Equipment Operated: Telephone Computer Printer Fax machine Copier Other office equipment as assigned Facility Environment: Heart of Ohio Family Health operates in multiple sites in the Columbus, OH area. All facilities are a medical office environment with front-desk reception area, separate patient examination rooms, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are ADA compliant. This position's primary work area is business offices. This work area is: * kept at a normal working temperature * sanitized daily * maintains standard office environment furniture with adjustable chairs * maintains standard office equipment; ie, computer, copier, fax machine, etc. at a normal working height Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position: * Mobility = ability to easily move without assistance * Bending = occasional bending from the waist and knees * Reaching = occasional reaching no higher than normal arm stretch * Lifting/Carry = ability to lift and carry a normal stack of documents and/or files * Pushing/Pulling = ability to push or pull a normal office environment * Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly * Hearing = ability to accurately hear and react to the normal tone of a person's voice * Visual = ability to safely and accurately see and react to factors and objects in a normal setting * Speaking = ability to pronounce words clearly to be understood by another individual

Functions as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing Outreach and Enrollment Assistance to the uninsured which includes what's available in the Marketplace and Medicaid Expansion. Interpreting a foreign language into English and English into a foreign language to facilitate the health care service (if applicable). Reports to : Operations Supervisor Supervises : No Dress Requirement : Business casual or scrubs in accordance with Heart of Ohio Family Health Center's dress code policy Work Schedule : F/T Monday through Friday during standard business hours but will include some evenings and weekends as well. Times are subject to change due to business necessity Non-Exempt Job Duties : Essentials considered to the successful performance of this position: Collects and evaluates information about a patient regarding opportunities to assist in achieving patient/family healthcare coverage needs Conduct public education activities to raise awareness about Ohio's Healthcare Marketplace, health insurance coverage options, and Medicaid Expansion Contact and secure community presentation locations and recruitment of participants Provide information in a fair, accurate and impartial manner that is culturally appropriate Educates patient's regarding what is offered based on the needs of the patient Researches, and informs and patients about the health care options available Accurately and ethically interprets spoken foreign languages into English and English into a foreign language (if applicable) Accurately translates written foreign languages into English and English into a foreign language, as assigned (if applicable) Accurately, clearly and efficiently documents actions taken and activities performed Other related duties as assigned Job Qualifications (Experience, Knowledge, Skills and Abilities) Willingness to work with all cultural and socioeconomic groups without judgment or bias Demonstrates ability to cooperatively work/mediate with all age groups and family groups Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty Demonstrated ability to accurately and clearly translate, verbal and written, a foreign language into English and English into a foreign language Ability to work with minimal supervision and exercise sound independent judgment Strong verbal and written communication skills Preferred holder of interpreting certificate (if applicable) Some experience in community relations/education and public presentation preferred Experience in or with community healthcare a plus Must be able to work independently as well as with a team Reliable transportation a must Demonstrates competency in working sensitively and respectfully with people of various cultures and social status Knowledge of federal, state and local laws and regulations about health care. Ability to communicate (orally and in writing) in a professional manner Ability to maintain an established work schedule to ensure dependability and accuracy of work quality Equipment Operated : Telephone & Fax Computer & Printer Scanner Calculator Other office and medical equipment as assigned Facility Environment : Heart of Ohio Family Health operates in multiple locations, in the Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All clinical facilities are ADA compliant. Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position: Mobility = ability to easily move without assistance Bending = occasional bending from the waist and knees Reaching = occasional reaching no higher than normal arm stretch Lifting/Carry = ability to lift and carry a normal stack of documents and/or files Pushing/Pulling = ability to push or pull a normal office environment Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly Hearing = ability to accurately hear and react to the normal tone of a person's voice Visual = ability to safely and accurately see and react to factors and objects in a normal setting Speaking = ability to pronounce words clearly to be understood by another individual

Summary : The Patient Navigator will work to engage patients in taking care of their health with an emphasis on Medicaid patients. The Patient Navigator will call patients who miss medical visits or are otherwise not receiving needed medical services. The Patient Navigator should display customer service skills to assist with retaining patents in our practice. Reports to : Quality Manager Manages : No Dress Requirement : Business Casual or Scrubs Work Schedule : Monday through Friday during standard business hours Times are subject to change due to business necessity Non-Exempt Requirements: Education or Experience: One-year experience in medical field or customer service role strongly preferred AND/OR education as community health worker, medical assistant, public health, social services, or similar background preferred Background check and fingerprinting Multilingual candidates (especially those speaking languages most prevalent in Heart of Ohio Family Health facilities: Spanish/Somali/Nepali/Haitian Creole) are encouraged to apply. Key Responsibilities: Complete outreach calls to patients who miss their medical visits to get them scheduled for care. Schedule patient visits Complete outreach calls to patients due for medical care such as wellness visits, routine medical care based on the patient's chronic medical conditions, and more. Depending on organization priorities, may be asked to call patients who are due to pick up medications from our retail pharmacy or contact patients who had an internal referral ordered but not scheduled. Schedule patient visits May use UnityPHM platform to text patients who are difficult to reach When patients express a poor experience as the reason for not continuing to receive medical care, the Patient Navigator will use customer service skills to attempt to retain the patient in our practice and share patient concerns with the compliance department. When patients express social difficulties like transportation issues or running out of insurance, the Patient Navigator will assist in educating the patient, connecting them to insurance application, or connecting the patient to a CHW Work collaboratively and effectively within a team Establish positive, supportive relationships with patients Motivate patients to be actively engaged in their health Effectively work with people (staff, clients, doctors, agencies, etc) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Equipment Operated : Telephone Computer Printer Fax machine Copier Scanner Other office equipment as assigned Facility Environment : Heart of Ohio Family Health operates in multiple locations, in Columbus, OH. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are ADA compliant. The office area is: kept at a normal working temperature sanitized daily maintains standard office environment furniture with adjustable chairs Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position: Mobility = ability to easily move without assistance Bending = occasional bending from the waist and knees Reaching = occasional reaching no higher than normal arm stretch Lifting/Carry = ability to lift and carry a normal stack of documents or laptop Pushing/Pulling = ability to push or pull a normal office environment Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly Hearing = ability to accurately hear and react to the normal tone of a person's voice Visual = ability to safely and accurately see and react to factors and objects in a normal setting Speaking = ability to pronounce words clearly to be understood by another individual

Summary: PRN Staff Pharmacist The responsibility of the PRN Staff Pharmacist is to greet patients/customers upon entry. Safely, efficiently and accurately process prescriptions through split verification (data entry/production) and to dispense drugs prescribed by physicians and other health practitioners and provide information to patients about medications and their use and provide consultations. He or she may advise physicians and other health practitioners on the selection, dosage, interactions, and side effects of medications. Reports to: Director of Pharmacy Supervises: Pharmacy technician staff Dress Requirement: Business/Business casual or scrubs and a white lab coat in accordance to Heart of Ohio Family Health's dress code policy Work Schedule: PRN (as needed) to cover PTO/time off Monday through Friday during standard business hours Times are subject to change due to business necessity Non-Exempt Job Duties and Responsibilities: * Support of pharmacy services by assembling and dispensing medications in an efficient, accurate and patient-centered manner * Respond to requests from providers and patients via phone, computer and face-to-face interactions * Responsible for dispensing and ensuring safe and efficient delivery of medications to all patients * Supervises technician staff * Provide MTM services as well as professional consultation when requested on a walk-in basis * Provide immunizations where recommended by ACIP and the CDC * Assisting in the maintenance of records in accordance with company policy and state/federal law * Inventory management which includes, but not limited to, annual controlled substance inventory and daily maintenance of in-stock medications and supplies * Non-sterile compounding * Attention to detail, analytical skills, admirable customer service and dependability is a must * A positive attitude with a passion for providing high-quality, holistic, and compassionate care to every patient every time * Willingness to continuously grow, learn and accept different cultures in an environment surrounded by great diversity * Maintain compliance with Ohio State Board of Pharmacy licensing requirements and Heart of Ohio Health Relias training (and others as necessary) * Willingness and ability to travel between practicing sites, as needed Job Qualifications (Experience, Knowledge, Skills and Abilities: * Graduate from an accredited school of pharmacy (required) * Bachelor's degree in pharmacy (required) PharmD (preferred) * Licensed to practice pharmacy in the state of Ohio (required) * Immunization certification (required) * CPR Certification (required) * Retail or outpatient pharmacy experience (preferred) * Knowledge of the 340B program (preferred) * Experience with Epic and PioneerRx software system (preferred) * Understanding of laws and regulations impacting the medication dispensing process preferred * Prefer an understanding of third-party payer benefits, the requirements and troubleshooting rejected claims * Has the ability to diffuse and handle difficult situations by using good judgment, control of emotion and diplomacy * Demonstrates grammatically-correct verbal and written communication skills * Demonstrates efficient and courteous telephone skills * Demonstrates resilience, a positive attitude and the ability to work well in a fast paced, rapidly changing environment Facility Environment: Heart of Ohio Family Health operates in multiple locations, in Columbus, OH. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are ADA compliant. This position's work site may be at the James B. Feibel Center where the pharmacy is on the second floor with elevator access or at the Capital Park location which is located first floor. The pharmacy area: * kept at a normal working temperature * sanitized daily * maintains standard pharmacy environment with minimal opportunities to sit, long hours standing * maintains standard office equipment; i.e., computer, copier, fax machine, etc. at a normal working height

Summary : The Community Health Worker - Infant Mortality will primarily be assisting patients with the social determinants of health within our clinic. This CHW position will focus primarily on assisting pregnant and post-partum women with an emphasis on decreasing infant mortality. The position will assist patients through a variety of methods, including clinic visits, phone visits, and home visits. CHW's will work closely with medical providers, staff, and other agencies to improve patient care and outcomes. Reports to : Women's Health Program Manager Manages : No Dress Requirement : Business Casual Work Schedule : Monday through Friday during standard business hours Times are subject to change due to business necessity Non-Exempt Requirements: • Any combination of 3 years health/social services experience and/or education • Verifiable good driving record and reliable transportation • Background check and fingerprinting • Bilingual (Spanish/Somali/Nepali) encouraged to apply Key Responsibilities: Help to address patient social needs through phone visits, in person visits, and home visits. Help clients in utilizing resources, including scheduling appointments, and assisting with completion of applications for programs for which they may be eligible. Follow-up with patients about health management/care plans with both patients and providers. Help patients understand their plan of care. Call patients who miss appointments or are due for needed medical care to get them into the clinic for needed care. Link patient to resources to help in management of chronic health conditions as needed. Help patients with insurance application and track completion. Document activities, service plans, and results in an effective manner while adhering to the policies and procedures in place Work collaboratively and effectively within a team Establish positive, supportive relationships with participants and provide feedback Facilitate communication and coordinate services between providers Motivate patients to be active, engaged participants in their health Effectively work with people (staff, clients, doctors, agencies, etc) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions Build and maintain positive working relationships with the clients, providers, nurse case managers, agency representatives, supervisors and office staff Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program; volunteer resources and the practices associated with using volunteers, operations, functions, policies and procedures associated with the department or program area, procedures and resources available to handle new, unusual or different situations If bilingual, provide interpretation for patients. Other duties as assigned Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position: Mobility = ability to easily move without assistance Bending = occasional bending from the waist and knees Reaching = occasional reaching no higher than normal arm stretch Lifting/Carry = ability to lift and carry a normal stack of documents and/or files Pushing/Pulling = ability to push or pull a normal office environment Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly Hearing = ability to accurately hear and react to the normal tone of a person's voice Visual = ability to safely and accurately see and react to factors and objects in a normal setting Speaking = ability to pronounce words clearly to be understood by another individual

Summary : The Site Manager leads the planning, guiding, and coordinating Heart of Ohio Family Health (HOFH) clinic operations. Maintain focus on service and operational excellence. The primary responsibilities of this position are: Supervise all clinic staff (excluding providers, referrals, and enabling services). Fostering cohesion among all clinic locations. Manage and coordinate the development and implementation of policies and procedures related to HOFH patient care. Reports to : Director of Operations Manages : Assistant Site Manager Dress Requirement : Business Casual Work Schedule : Monday through Friday Times are subject to change due to business necessity. Non-Exempt Job Duties : Oversee the daily operations of the health centers and coordinate the work activities and management of the assistant site manager, front desk, medical assistant, LPN, and RN. Functions capably in clinical and administrative support positions within the practices. Works with leadership to identify opportunities and problems and initiates clinic decision-making and problem-solving plans. Implement office policies and procedures. Works with the appropriate staff in the office, assures provider schedules are at a level to achieve identified benchmarks, and apprises leadership of any issues in regards to achieving benchmark Enforce training procedure for direct reports Ensure staffing levels at the clinic based on site productivity and patient needs Participates in interviewing, hiring, and orientation of new staff at the clinic Assures employee evaluations are completed promptly and appropriate goals are set for the supervised staff. Make recommendations for salary adjustments. Providers oversight of bi-weekly employee timesheets and monitor time clock activities. In conjunction with the Medical Direct and Director of Operations, identifies areas of concern for providers and brings forward for resolution and feedback/follow-up. Works with the Quality Manager and others as appropriate in the areas of UDS, PCMH, ACO, and other initiatives and participates in meetings regarding these and other quality initiatives as appropriate. Works with Quality to assess improvements made in systems or processes, system efficiency, innovation, and creativity, as well as commitment to generating new solutions and ideas. Complies with all laws, regulations, policies, and procedures of the Health Centers. Allocate time as necessary between the designated service sites. Attend assigned management meetings. Must be able to perform duties of staff supervising when or as necessary. Ensure that subordinate staff work efficiently, professionally, and cooperatively. Attend outside training, seminars, conferences, etc., as required. Handles facility maintenance and all supplies. Other duties or Special projects as assigned. Job Qualifications (Experience, Knowledge, Skills and Abilities) Master's degree in health administration, public health in healthcare management, business administration, public administration, nursing, or equivalent required. Bachelor's Degree at minimum. At least five years of progressively responsible management-level experience in Health Care Management. Require prior experience in managing an office in healthcare. Require prior experience in successfully managing direct reports. Prior experience in coding and billing in the medical industry is required. Require intermediate knowledge of computer software: Microsoft Word, Excel. Require knowledge of patient scheduling software (preferably EPIC). Ability to travel between both sites as well as attend other off-site activities/events as required. Ability to manage employee relations pertaining to direct reports to provide smooth and pleasant work harmony and team building. Excellent understanding of customer service as related to medical service delivery. Able to build an effective team environment. Facility Environment : Heart of Ohio Family Health operates in multiple locations, in Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are ADA compliant. This position's primary work area is in an office setting shared by other co-workers with similar tasks and functions. The work area is: kept at a normal working temperature and sanitized daily maintains standard office environment furniture with adjustable chairs maintains standard office equipment; i.e., computer, copier, fax machine, etc. at a normal working height

Summary : In accordance with the Mission and Vision statement the Patient Care Associate will function within the State of Ohio scope of practice to administer direct care to patients, functioning under the direction of the provider, following all policies and procedures of Heart of Ohio Family Health. Full time Position Reports to : Clinical Supervisor Supervises : N/A Dress Requirement : scrubs in accordance to Heart of Ohio Family Health's dress code policy Work Schedule : Monday through Friday standard business hours 40 hours per week, times are subject to change based on staffing needs. A primary location will be specified at the interview, but Patient Care Associates are expected to float between all Heart of Ohio Family Health based on organizational need. Non-Exempt Job Qualifications (Knowledge, Skills, and Abilities) Education and Experience: Some education in the medical field and/or significant experience in the medical field. Students in health sciences, nursing, etc. are encouraged to apply. Certification: CMA, LPN, STNA, CHW, and EMT certifications are encouraged to apply but not required. Must complete competency training and may have more limited expected activities based on certification. Effective Communication Skills Current BLS/CPR preferred but not required Exceptional customer service skills Must be able to work as a team member Demonstrate skills and abilities in clinical and administrative areas including office lab testing, patient care, and vitals. Ability to work with limited supervision and to make decisions based on established policies and procedures Basic computer skills required, previous experience with EMR preferred Ability to travel to additional HOFH sites, the primary work site will be where colleague starts the day. Essential Responsibilities Scope of responsibilities depend on background Supports the HOFH mission and vision statements holding self and others accountable and role modeling excellence for all to see. For example: demonstrates friendliness and courtesy, effective communication creates a professional environment and provides first class service. Meets population specific and all other competencies according to department requirements. Promotes a Culture of Safety by adhering to policy, procedures, and plans that are in place to prevent workplace injury, violence or adverse outcome to associates and patients. Relationship-based care: Creates a caring and healing environment that keeps the patient and family at the center of care throughout their experience at HOFH following mission and vision. Screens, refers, routes and places phone calls Prepares patient charts for appointment: files result of tests, procedures and ensures chart completeness Documents patient care observations and activities according to professional standards and procedures. Request previous medical records Prepares and organizes departments: inspects exam rooms for cleanliness and equipment for condition. Stock supplies as needed Attends required in-service training Maintains continuing education units as appropriate Greets and escorts patient to exam room Measures and records vital signs Records patient interview and history Provides approved patient education materials upon the direction of provider Prepares patient for examinations, routine screening tests, and procedures Assist the provider with procedures as needed. Performs basic office labs and point of care testing as ordered Prepares and administers medication (no IV medications), changes dressings, removes staples/sutures based on written provider order. This responsibility is dependent on previous background, education, experience, etc. and clinical competency check. Participates in QI initiatives. Completes population health outreach for patients with uncontrolled chronic disease/care gaps. Assists in keeping records for completion of control checks for urinalysis, HgbA1c, etc., documenting cleaning of equipment like the autoclave, recording fridge temperatures, and other basic compliance related tasks. Assist in emergency situations under the direction of the provider Abides by all federal mandates Maintains patient confidentiality and abides by all HIPAA guidelines Other Job Responsibilities Travel to other HOFH sites as needed Assist in training and shadowing experience of onboarding staff. Assists with patient inquiries/concerns regarding medical care, medication instructions, and prescription call-ins in a prompt, courteous, and efficient manner Understands the EMR standards and workflow Responsible for compliance with Organizational Integrity through raising questions and promptly reporting actual or potential wrongdoing. All other duties as assigned. Facility Environment : Heart of Ohio Family Health operates in multiple locations. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are on the main ground floor and ADA compliant. This position's primary work area is patient examination rooms and nursing stations. The patient examination rooms and nursing stations areas are: kept at a normal working temperature sanitized daily maintains standard office environment furniture with adjustable chairs maintains standard office equipment; ie, computer, copier, fax machine, etc. at a normal working height Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position: Mobility = ability to easily move without assistance Bending = occasional bending from the waist and knees Reaching = occasional reaching no higher than normal arm stretches Lifting/Carry = ability to lift and carry a normal stack of documents and/or files Pushing/Pulling = ability to push or pull a normal office environment Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly Hearing = ability to accurately hear and react to the normal tone of a person's voice Visual = ability to safely and accurately see and react to factors and objects in a normal setting Speaking = ability to pronounce words clearly to be understood by another individual

: This position supports the Organization by functioning as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing optimal health care service.

Job Summary: The Women's Health Certified Nurse/ Certified Nurse Midwife Practitioner provides medical services to the patients of Heart of Ohio Family Health in acute care and the clinical office setting in a holistic approach Reports to: Women's Health Medical Director Supervises: N/A Work Schedule: Full Time, Monday through Friday during standard business hours; times are subject to change due to business necessity. Classification: Contract/Salary Dress Requirement: Business casual or scrubs in accordance with Heart of Ohio Family Health dress code policy Job Duties: * Maintains strict patient confidentiality at all times. * Completes patient history and physical. * Documents all patient care provided according to policy and Standard of Care Agreement. * Formulates and directs plan of care for the patient according to Standard of Care Agreement. * Refers to other Providers as needed. * Prescribes medications in accordance with Ohio revised code and Ohio Administrative Code and Formulary provided by the Advanced Practice Nursing laws. * Complies with State Advanced Practice Nursing Guidelines/Law on Practicing Medicine. * Directs patient education for health education, maintenance, emotional and physical needs. * Participates in Medical Staff activities at Heart of Ohio Family Health. * Participates in Performance Improvement Program. * Utilizes supplies in a cost-effective manner. * Demonstrates effective communication skills. * Establishes and maintains professional working relationship with other members of the health care team. * Participates in planning and problem solving. * Participates in continuing education and professional growth. * Attends Provider staff meetings. * Maintains knowledge of, and complies with, personnel and medical, policies and procedures. * Assists other team members. * Serves as a role model for clinical staff. * Adheres to the standards and policies of the Organizational Privacy/Security and Compliance Programs, including the duty to comply with applicable laws and regulations (HIPAA. OSHA, OIG, guidelines, other State and Federal laws). This also includes reporting to the Board of Directors, Compliance Officer, Manager, and suggestion box, any suspected unethical, fraudulent, or unlawful acts or practices. * Performs other duties as assigned. Job Qualifications (Experience, Knowledge, Skills and Abilities) * Must hold a diploma from an accredited School of Advanced Practice Nursing and have equivalent certification by American Nurses Association * Licensed to practice in the State of Ohio * Board eligible or certified as a Women's Health Practitioner * Nursing experience in ambulatory care setting (3-5 years preferred) Facility Environment: Heart of Ohio Family Health operates in multiple locations, in Columbus, OH. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are on the main ground floor and ADA compliant. This position's primary work area is patient examination rooms and nursing stations. The patient examination rooms and nursing stations areas are: * kept at a normal working temperature * sanitized daily * maintains standard office environment furniture with adjustable chairs * maintains standard office equipment; i.e., computer, copier, fax machine, etc. at a normal working height

Provides counseling services for mental illness and substance use disorder. Completes screening, brief intervention, and referral to treatment Proactive builds a patient panel through patient outreach and engaging primary care and other providers. Maintains medical records Full-time Position Reports to: Behavioral Health and Social Services Program Manager Supervises: No Dress Requirement: Business Casual Work Schedule: Monday through Friday during standard business hours Times are subject to change due to business necessity Exempt Job Duties, these are considered essential to the successful performance of this position: Assist the providers as needed by administering the highest quality patient care in a sensitive and respectful manner Accurately documentation in appropriate medical record Ensure providers' orders are properly followed Triage patients in office visits, walk-ins and via telephone to complete SBIRT or crisis counseling services. Perform the tasks of an LSW or LCSW Follows all policies, procedures and work rules Other duties as necessary or assigned Job Qualifications (Experience, Knowledge, Skills and Abilities): Must be Licensed in the State of Ohio to provide mental health counseling services (LSW, LPCC, or equivalent; LISW preferred) Required experience: at least one-year Counseling Required education: Bachelor's degree. Preferred: Master's degree. Must have experience in Mental Health counseling. Experience in Substance Use Disorder Counseling is strongly preferred. Experience with integrated behavioral health preferred. Multi-lingual (Spanish, Nepali, or Somali) and/or experience in working with interpreters/diverse patient populations preferred. Ability to successfully guide others to create an efficient, harmonious work environment Supervision certification or supervision experience preferred Knowledge of federal, state and local laws and regulations pertaining to Social Work Licenses EMR/EHR experience required Competency in working sensitively and 1respectfully with people of various cultures and social status Skills to expertly deliver exceptional health care to the public Facility Environment: Heart of Ohio Family Health Centers operates in multiple locations, in Columbus, OH. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are on the main ground floor and ADA compliant. This position's primary work area is the clinical portion of the facility; ie, patient examination rooms, hallways, and other clinically assigned areas. The clinical area is: kept at a normal working temperature sanitized daily maintains standard environment furniture with adjustable chairs maintains standard office equipment; ie, computer, copier, fax machine, etc. at a normal working height

Summary: The Chronic Disease Patient Navigator will work to engage patients with chronic disease such as diabetes and hypertension in care. The position will predominantly communicate with patients via phone and other methods to ensure adherence to their chronic disease care plans. The position will address social determinants of health and education gaps for patients with chronic disease, working closely with medical providers, staff, and other agencies to improve patient care and outcomes. Reports to: Nutrition Program Manager Manages: No Dress Requirement: Business Casual or scrubs Work Schedule: Monday through Friday during standard business hours Times are subject to change due to business necessity Non-Exempt Requirements: Education or Experience: One year experience in medical field AND/OR education as community health worker, medical assistant, public health, social services, or similar strongly preferred Work experience or life experience working with people with diabetes or hypertension preferred. Background check and fingerprinting Multilingual candidates (especially those speaking languages most prevalent in Heart of Ohio Family Health's health centers: Spanish/Somali/Nepali/Haitian Creole) are encouraged to apply. Spanish speaking preferred. Key Responsibilities: Complete outreach calls to patients with chronic disease like diabetes and hypertension who have been lost to care or are due for additional care. Complete outreach calls or meet in the clinic with patients with chronic disease to screen for social determinants of health needs and educate on HOFH programs. Complete outreach calls to patient enrolled in the Mid-Ohio Farmacy program or to enroll them in the Mid-Ohio Farmacy program. Act as a preceptor to CHW interns. Based on training level of the candidate, educate patients on basics of diabetes and hypertension within scope of practice. Assist patients with accessing home blood pressure monitors. Help patients develop health management plans and goals. Follow-up with health management/care plans with both patients and providers. Link patient to resources to help in management of chronic health conditions as needed. Assist patient in understanding care plans and instructions. Document activities, service plans, and results in an effective manner while strictly adhering to the policies and procedures in place. Establish positive, supportive relationships with participants. Help clients in utilizing resources, including scheduling appointments, and assisting with completion of applications for programs for which they may be eligible. Motivate patients to be active, engaged participants in their health. Effectively work with people (staff, clients, doctors, agencies, etc) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions. Build and maintain positive working relationships with the clients, providers, nurse case managers, agency representatives, supervisors and office staff. Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program. Be a champion in the organization for activities related to diabetes and hypertension. Train or educate other staff on programs available for diabetes and hypertension. Other duties as assigned. Equipment Operated: Telephone Computer Printer Fax machine Copier Scanner Other office equipment as assigned Facility Environment: All facilities are a medical office environment with front-desk reception area, separate patient examination rooms, pharmacy stock room, business offices, hallways and private toilet facilities. Both facilities are on the main ground floor and ADA compliant. The office area is: kept at a normal working temperature sanitized daily maintains standard office environment furniture with adjustable chairs Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position: Mobility = ability to easily move without assistance Bending = occasional bending from the waist and knees Reaching = occasional reaching no higher than normal arm stretch Lifting/Carry = ability to lift and carry a normal stack of documents or laptop Pushing/Pulling = ability to push or pull a normal office environment Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly Hearing = ability to accurately hear and react to the normal tone of a person's voice Visual = ability to safely and accurately see and react to factors and objects in a normal setting Speaking = ability to pronounce words clearly to be understood by another individual Indicate Frequency of Factors that Contribute to this Position: Factor Frequency , 0 = never, 1 = occasionally, 2 = normally, 3= often, add explanation where needed Normal, steady work pace 2 Randomly changing work pace 1 Fast, sometimes chaotic work pace 1 Independent decisions made without supervision 3 Exposure to trauma, grief, death, etc 2, through patient's personal situation Exposure to disease or bacteria 2, working closely with patient Handles closed containers or vials of patients' bodily fluids or tissues 0 Required to wear safety clothing or equipment 0 Handles money (cash, checks or credit cards) 0 Interacts personally with public 3 Interacts with public via the telephone, letter, or other non-face-to-face measure 2

Summary: The OB Intake Coordinator position performs intake visits for pregnant patients which includes collecting patient medical, social, and other history, retrieving patient records, education patients on what to expect during prenatal care, scheduling follow up visits, and ordering labs according to a protocol. The position would also be responsible for completing and submitting Pregnancy Risk Assessment Forms under supervision of the provider. To a more limited extent, the OB Intake Coordinator would be responsible for assisting with other nursing functions as time allows. These activities would include managing paperwork coming into the clinic, rooming patients, triaging patient problems at the front desk or over the phone, administering nursing care to patients with medical conditions or injuries, providing immunizations, maintaining medical records, and calling patients to deliver messages on behalf of the provider. Reports to: Women's Health Program Manager Supervises: No Dress Requirement: scrubs in accordance to Heart of Ohio Family Health's dress code policy Work Schedule: F/T Monday through Friday during standard business hours Times are subject to change due to business necessity Non-Exempt þ Job Duties, these are considered essential to the successful performance of this position: * Complete OB intake visits and gather a thorough history of the patient for the provider. * Educates patients on what to expect during their prenatal care and provide education materials. * Manage paperwork coming into the clinic. * Calls patients will abnormal lab results and answers patient calls about lab results * Follows all laws and regulations and adheres to all of the Organization's policies and procedures, especially the hazardous, health and safety procedures * Assists with phone and walk-in triage. * Assists with patient rooming and typical nurse floor duties depending on need. * This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Job Qualifications (Experience, Knowledge, Skills and Abilities) * Licensed Practical Nurse license in the State of Ohio strongly preferred. Certified medical assistants may be considered but would not be able to do some tasks that require a nursing license. * Ability to work with supervision and make decisions based on established policies and procedures * Skills to expertly deliver exceptional health care to the public * Ability to successfully work in unison with others to create an efficient, harmonious work environment * Demonstrates competency in working sensitively and respectfully with people of various cultures and social status * Knowledge of federal, state and local laws and regulations pertaining to health care and safety * Ability to communicate (orally and in writing) in a professional manner * Ability to maintain an established work schedule to ensure dependability and accuracy of work quality Equipment Operated: Telephone & Fax Computer & Printer Blood Glucose Monitor Blood Pressure Machines Waived function testing Pulse oximeter EKG Centrifuge NST machine Oxygen Audiometer Audio Visual HBA1C analyzer Ultrasound Other office and medical equipment as assigned Facility Environment: Heart of Ohio Family Health operates in multiple locations, in Columbus, OH. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are ADA compliant. Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position: * Mobility = ability to easily move without assistance * Bending = occasional bending from the waist and knees * Reaching = occasional reaching no higher than normal arm stretch * Lifting/Carry = ability to lift and carry a normal stack of documents and/or files * Pushing/Pulling = ability to push or pull a normal office environment * Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly * Hearing = ability to accurately hear and react to the normal tone of a person's voice * Visual = ability to safely and accurately see and react to factors and objects in a normal setting * Speaking = ability to pronounce words clearly to be understood by another individual

Summary: The Provider Panel Representative will act as administrator for all providers in handling scheduling templates, assuring that all patients are current and up to date in the provider-patient panel. Reports to: Operations Supervisor Supervises: N/A Dress Requirement: Business casual Work Schedule: Monday through Friday during standard business hours Times are subject to change due to business necessity Non-Exempt Job Duties, these are considered essential to the successful performance of this position: * Create all Resources/ Providers in the Practice Management System. * Create all Resources/Providers in Practice Manager system. * Conduct schedule blocking and changes. * Maintain provider patient panel. * Create and Maintain the location changes in the Practice Management System. * Other duties as assigned Job Qualifications (Experience, Knowledge, Skills and Abilities) * Associates Degree preferred, experience may be considered. * Willingness to work with all cultural and socioeconomic groups without judgment or bias * Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty * Ability to work with minimal supervision and exercise sound independent judgment * Knowledge of MS office applications Facility Environment: Heart of Ohio Family Health Centers operates in multiple sites in Central Ohio. The facilities have a medical office environment with front-desk reception area, separate patient examination rooms, pharmacy stock room, business offices, hallways and private toilet facilities. Both facilities are on the main ground floor and ADA compliant. This position's primary work area is in an office setting shared by other co-workers with similar tasks and functions. This work area is: * kept at a normal working temperature * sanitized daily * maintains standard office environment furniture with adjustable chairs * maintains standard office equipment; ie, computer, copier, fax machine, etc. at a normal working height Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position: * Mobility = ability to easily move without assistance * Bending = occasional bending from the waist and knees * Reaching = occasional reaching no higher than normal arm stretch * Lifting/Carry = ability to lift and carry a normal stack of documents and/or files * Pushing/Pulling = ability to push or pull a normal office environment * Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly * Hearing = ability to accurately hear and react to the normal tone of a person's voice * Visual = ability to safely and accurately see and react to factors and objects in a normal setting * Speaking = ability to pronounce words clearly to be understood by another individual

Summary: An exempt position responsible for providing medical nutrition therapy to treat patients with various disease states within primary care clinics. The Clinical Dietitian will interact with the interdisciplinary team members and serve as a nutrition resource to the medical team at each practice site. Full-time Position: Yes Reports to: Director, Clinical Services and Quality Improvement Supervises: Yes; dietetic interns Dress Requirement: Business Casual Work Schedule: Monday through Friday during standard business hours Times are subject to change due to business necessity Exempt Job Duties, these are considered essential to the successful performance of this position: Assesses patient's medical history, including nutritional status, diet history, and food habits. Conducts individual or group sessions to discuss patient's nutritional needs and determine risk factors. Confers with physician and other clinicians as appropriate on effect of nutritional status. Develops nutritional plan for patient, presents information to patient/family including recommendations for special diets and diet techniques to ensure proper preparation and nutritional intake. Documents assessments in patients' electronic health record and bills insurance for services provided. Contacts insurance companies to determine coverage for dietary services such as Medical Nutrition Therapy and Intensive Behavioral Therapy for Obesity as needed. Conducts patient education programs for weight reduction, cultural preferences, and special-need diets for certain health conditions such as diabetes, high blood pressure, etc. Teaches correct food preparation and safe food handling. Acts as liaison with food access and subsidy programs, including food insecurity screening as needed. Ensures high-quality nutritional educations are provided to patients consistent with current evidence-based practice. Serves as a preceptor to assigned dietetic students. Participates in quality improvement initiatives as needed. Regular and consistent attendance. Other duties as assigned Job Qualifications (Experience, Knowledge, Skills and Abilities) Education: Bachelor's degree in nutrition, food service, or community health. Experience: One to three years of experience as dietitian. Experience in outpatient setting preferred. Registration/Licensure: Registered dietitian as certified by the American Dietetic Association's Commission on Dietetic Registration. Licensed dietitian in Ohio Knowledge: Knowledge of theoretical and practical principles related to nutrition and dietetics. Knowledge of medical terminology, universal precautions and food sanitation/safety procedures, and federal/state regulations related to food preparation, storage, etc. Knowledge of ethnic eating patterns and cultural customs related to food. Knowledge of education principles including human behavior and behavior modification techniques and presentation methods. Skills: Skill in nutrition assessment. Skill in problem-solving and handling crisis situations. Skill in utilizing behavioral modification techniques to improve patient nutritional status. Skill in developing and presenting patient/staff/community education workshops. Abilities: Ability to read and follow written and oral medical orders. Ability to analyze medical condition and make appropriate judgments about dietary issues. Ability to work effectively in collaborative clinical and community situations. Special Requirements: Subject to a criminal background check prior to employment TB clearance, to be renewed every year Annual and pre-employment physical COVID -19 Vaccination/s Mandatory Facility Environment: All facilities have a medical office environment with a front-desk reception area, separate patient examination rooms, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are on the main ground floor and ADA compliant. This position's primary work area is the clinical portion of the facility; ie, patient examination rooms, hallways, and other clinically assigned areas. The clinical area is: kept at a normal working temperature sanitized daily maintains standard environment furniture with adjustable chairs maintains standard office equipment; ie, computer, copier, fax machine, etc. at a normal working height

supports the pharmacist on-duty in the following manner: Greet patients, visitors and others upon entry Process prescriptions by performing data entry, adjudication of insurance claims, filling and providing medications to patients at pick-up Support the clinical staff with obtaining information for the dispensation of prescriptions, as necessary Reports to: Pharmacy Manager Supervises: N/A Dress Requirement: Scrubs in accordance to Heart of Ohio Family Health's dress code policy Work Schedule: Full Time Monday through Friday during standard business hours Times are subject to change due to business necessity Non-Exempt Job Duties and Responsibilities: Support of pharmacy services by assembling and dispensing medications in an efficient, accurate and patient-centered manner Process prescriptions via paper and electronic prescription formats Adjudication of prescriptions through insurance while being conscious of out-of-pocket costs and exploring ways to provide patients with medications at the lowest possible cost Respond to requests from providers and patients via phone, computer and face-to-face interactions Assisting in the maintenance of records in accordance with company policy and state/federal law Inventory management which includes, but not limited to, annual controlled substance inventory and daily maintenance of in-stock medications and supplies Non-sterile compounding Attention to detail, analytical skills, admirable customer service and dependability is a must A positive attitude with a passion for providing high-quality, holistic, and compassionate care to every patient every time Willingness to continuously grow, learn and accept different cultures in an environment surrounded by great diversity Maintain compliance with Ohio State Board of Pharmacy licensing requirements and Heart of Ohio Health Relias training (and others as necessary) Job Qualifications (Experience, Knowledge, Skills and Abilities: Must be 18 years of age or older High school diploma or equivalent Registration (Trainee or Registered/Certified) with the Ohio State Board of Pharmacy required National certification from an accredited pharmacy technician certification program (PTCB, ExCPT, etc.) preferred at hire. Knowledge of the 340B program preferred Previous experience in a retail pharmacy preferred Prefer experience with Allscripts and PioneerRx software system Understanding of laws and regulations impacting the medication dispensing process preferred Prefer an understanding of third-party payer benefits, the requirements and troubleshooting rejected claims Ability to accurately enter data, preferably typing at a minimum of 45 wpm Ability to accurately input prescriptions and/or other information as dictated by the pharmacist Has the ability to diffuse and handle difficult situations by using good judgment, control of emotion and diplomacy Demonstrates grammatically-correct verbal and written communication skills Demonstrates efficient and courteous telephone skills Demonstrates resilience, a positive attitude and the ability to work well in a fast paced, rapidly changing environment Ability to work in a team setting and/or with minimal supervision Equipment Operated: Pharmacy Equipment; telephone; computer; printer; fax machine; copier; other office equipment as assigned Facility Environment: Heart of Ohio Family Health operates in multiple locations, in Columbus, OH. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. This position's primary work area is within the pharmacy on the second floor (elevator access on site). The pharmacy area: kept at a normal working temperature sanitized daily maintains standard pharmacy environment with minimal opportunities to sit, long hours standing maintains standard office equipment; i.e., computer, copier, fax machine, etc. at a normal working height Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position: Mobility = ability to easily move without assistance Bending = occasional bending from the waist and knees Reaching = occasional reaching no higher than normal arm stretch Lifting/Carry = ability to lift and carry a normal stack of documents and/or files Pushing/Pulling = ability to push or pull a normal office environment Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly Hearing = ability to accurately hear and react to the normal tone of a person's voice Visual = ability to safely and accurately see and react to factors and objects in a normal setting Speaking = ability to pronounce words clearly to be understood by another individual

The Human Resources (HR) Coordinator administers a variety of human resources activities and programs, including those related to staffing, compensation, benefits, training and workplace safety. Key responsibilities involve posting job vacancies, screening resumes to ensure candidates meet basic qualifications before referring them to the hiring team, and addressing employee inquiries on HR matters, such as benefits and company policies. The role also involves providing administrative support to the HR department by, maintaining records, and ensuring accurate data entry in the HRIS system. A significant aspect of the role involves working with the Staff Engagement Committee, which is part of the HR department. Reports to: HR Manager/Chief People Officer Supervises: N/A Dress Requirement: Business casual in accordance with Heart of Ohio Family Health's (HOFH) dress code policy Work Schedule: Monday through Friday during standard business hours, may include some non-standard hours. Non-Exempt Job Duties/ Responsibilities Implements new hire orientation and employee recognition programs. Performs customer service functions by answering employee requests and questions. Administers health and welfare plans, including enrollments, changes and terminations. Process required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions. Assist with new hire pre-employment paperwork, including conducting background checks and reference checks. Verify I-9 documentation, complete I-9 forms, and maintain accurate I-9 files. Conduct audits on HR programs and recommend improvements Assists with recruitment, interview process and candidate tracking Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff. Assist in terminations and performance review preparations. Make photos copies; mails scans, and emails documents; performs clerical and other functions. Files documents into appropriate employee files. Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications Attends and participates in employee disciplinary meetings, terminations, and investigations. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. Create regular reports and presentations on HR metrics (i.e., turnover rates) Excellent organizational skills, with an ability to prioritize important project Strong phone, email and in-person communication skills Manages all students, externs, preceptors' requests This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Job Qualifications: At least two years' experience required. Strong knowledge of HR principles, practices, and regulations Working understanding of human resources principles, practices and procedures. Ability to function well in a high-paced and at times stressful environment. Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Thorough knowledge of employment-related laws and regulations. Proficient with Microsoft Office Suite or related software. Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems. Strong phone, email and in-person communication skills Possess a strong work initiative while handling multiple tasks. Ability to communicate (orally and in writing) in a professional manner. Ability to work in conjunction with other employees and business associates. Education and Experience : Preferred Associates Degree in Human Resources, Social Work or related field required. At least two years of human resource management experience preferred. Equipment Operated: Telephone Computer Printer Fax machine Copier Other office equipment as assigned Facility Environment: Heart of Ohio Family Health operates in multiple sites in the Columbus, OH area. All facilities are a medical office environment with front-desk reception area, separate patient examination rooms, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are ADA compliant. This position's primary work area is business offices. This work area is: kept at a normal working temperature sanitized daily maintains standard office environment furniture with adjustable chairs maintains standard office equipment; ie, computer, copier, fax machine, etc. at a normal working height Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position: Mobility = ability to easily move without assistance Bending = occasional bending from the waist and knees Reaching = occasional reaching no higher than normal arm stretch Lifting/Carry = ability to lift and carry a normal stack of documents and/or files Pushing/Pulling = ability to push or pull a normal office environment Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly Hearing = ability to accurately hear and react to the normal tone of a person's voice Visual = ability to safely and accurately see and react to factors and objects in a normal setting Speaking = ability to pronounce words clearly to be understood by another individual

* The physician is in compliance with laws and regulations pertaining to the organization's administration of healthcare. * The physician provides medical services to the patients of Community Health Services in acute care and the clinical office setting * Establishes and maintains a patient practice establishing health plans with diagnosis and performing non-surgical treatment of diseases and injuries of internal organ systems. Provide care mainly for adults who have a wide range of problems associated with internal organs Reports to: Chief Medical Officer Supervises: N/A Dress Requirement: Business Casual with white provider coat or scrubs in accordance with Heart of Ohio Family Health's dress code policy Work Schedule: Monday through Friday during standard business hours Times are subject to change due to business necessity Exempt þ Job Duties, these are considered essential to the successful performance of this position: üWorks as an integral part of the team providing care in accordance with the organization's mission as it relates to indigent and charity care üMaintains strict patient confidentiality at all times üCompletes patient history and physical üDocuments all patient care provided according to policy üFormulates and directs a plan of care for the patient üRefers to other providers as needed üPrescribes medication in accordance with Ohio revised code and Ohio Administrative Code üDirects patient education for health education, maintenance, emotional and physical needs üProvides evening and weekend coverage for patients on a rotational basis coordinated by the Chief Medical Director as required üParticipates in Performance Improvement Program üDemonstrates effective oral and written communication skills üEstablishes and maintains a professional working relationship with other members of the healthcare team üMaintains knowledge of and complies with personnel and medical policies and procedures üAssists other team members üAdheres to the standards and policies of the Organizational Privacy/Security and Compliance Programs, including the duty to comply with applicable laws and regulations (HIPPA, OSHA, OIG guidelines, other state and federal laws). This also includes reporting to the Board of Directors, Compliance Officer, Privacy Officer, supervisor, suggestion box, any suspected unethical, fraudulent or unlawful acts or practices üProvides direct service, case management and collaboration with all multidisciplinary team members in the provision of healthcare to the patients üParticipates in professional development activities to keep current with trends and best practices in healthcare administration üPerforms duties in accordance with community, professional and legal standards üProvides culturally sensitive professional care for all patients registered to be seen at Centers üAdheres to all correct coding requirements set forth by Medicaid and Medicare üAttends educational workshops üAdhere to all of the Organization's policies and procedures, especially the hazardous, health and safety procedures üPerforms other duties as assigned Job Qualifications (Experience, Knowledge, Skills and Abilities) üLicensed to practice medicine in the State of Ohio üLicensed in customary narcotics and controlled substances prescriptions üBoard eligible or certified by an applicable nationally recognized board üFree of all suspension, sanctions, reprimands or discipline by any licensing board, state, local society, or managed care organization üFree of malpractice action or allegations of malpractice whereby a settlement payment to a plaintiff of an aggregate of more than $100,000 üAbility to participate as a physician in federal care programs; ie, Medicare, Medicaid, etc. üKnowledge of medical care laws and regulations and standard care guidelines üAbility to communicate (orally and in writing) in a professional manner üAbility to work in conjunction with other employees and business associates üAbility to maintain an established work schedule to ensure dependability, accuracy of work quality, and a harmonious, consistent work environment Facility Environment: Heart of Ohio Family Health operates in multiple locations. All facilities are a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are on the main ground floor and ADA compliant. This position's primary work area is patient examination rooms and office. The patient examination rooms and office area is: * kept at a normal working temperature * sanitized daily * maintains standard office environment furniture with adjustable chairs * maintains standard office equipment; i.e., computer, copier, fax machine, etc. at a normal working height

Summary: In accordance with the Mission and Vision statement the Patient Care Associate will function within the State of Ohio scope of practice to administer direct care to patients, functioning under the direction of the provider, following all policies and procedures of Heart of Ohio Family Health. Full time Position Reports to: Clinical Supervisor Supervises: N/A Dress Requirement: scrubs in accordance to Heart of Ohio Family Health's dress code policy Work Schedule: Monday through Friday standard business hours 40 hours per week, times are subject to change based on staffing needs. A primary location will be specified at the interview, but Patient Care Associates are expected to float between all Heart of Ohio Family Health based on organizational need. Non-Exempt Job Qualifications (Knowledge, Skills, and Abilities) * Education and Experience: Some education in the medical field and/or significant experience in the medical field. Students in health sciences, nursing, etc. are encouraged to apply. * Certification: CMA, LPN, STNA, CHW, and EMT certifications are encouraged to apply but not required. Must complete competency training and may have more limited expected activities based on certification. * Effective Communication Skills * Current BLS/CPR preferred but not required * Exceptional customer service skills * Must be able to work as a team member * Demonstrate skills and abilities in clinical and administrative areas including office lab testing, patient care, and vitals. * Ability to work with limited supervision and to make decisions based on established policies and procedures * Basic computer skills required, previous experience with EMR preferred * Ability to travel to additional HOFH sites, the primary work site will be where colleague starts the day. Essential Responsibilities * Scope of responsibilities depend on background * Supports the HOFH mission and vision statements holding self and others accountable and role modeling excellence for all to see. For example: demonstrates friendliness and courtesy, effective communication creates a professional environment and provides first class service. * Meets population specific and all other competencies according to department requirements. * Promotes a Culture of Safety by adhering to policy, procedures, and plans that are in place to prevent workplace injury, violence or adverse outcome to associates and patients. * Relationship-based care: Creates a caring and healing environment that keeps the patient and family at the center of care throughout their experience at HOFH following mission and vision. * Screens, refers, routes and places phone calls * Prepares patient charts for appointment: files result of tests, procedures and ensures chart completeness * Documents patient care observations and activities according to professional standards and procedures. * Request previous medical records * Prepares and organizes departments: inspects exam rooms for cleanliness and equipment for condition. * Stock supplies as needed * Attends required in-service training * Maintains continuing education units as appropriate * Greets and escorts patient to exam room * Measures and records vital signs * Records patient interview and history * Provides approved patient education materials upon the direction of provider * Prepares patient for examinations, routine screening tests, and procedures * Assist the provider with procedures as needed. * Performs basic office labs and point of care testing as ordered * Prepares and administers medication (no IV medications), changes dressings, removes staples/sutures based on written provider order. This responsibility is dependent on previous background, education, experience, etc. and clinical competency check. * Participates in QI initiatives. Completes population health outreach for patients with uncontrolled chronic disease/care gaps. * Assists in keeping records for completion of control checks for urinalysis, HgbA1c, etc., documenting cleaning of equipment like the autoclave, recording fridge temperatures, and other basic compliance related tasks. * Assist in emergency situations under the direction of the provider * Abides by all federal mandates * Maintains patient confidentiality and abides by all HIPAA guidelines Other Job Responsibilities * Travel to other HOFH sites as needed * Assist in training and shadowing experience of onboarding staff. * Assists with patient inquiries/concerns regarding medical care, medication instructions, and prescription call-ins in a prompt, courteous, and efficient manner * Understands the EMR standards and workflow * Responsible for compliance with Organizational Integrity through raising questions and promptly reporting actual or potential wrongdoing. * All other duties as assigned. Facility Environment: Heart of Ohio Family Health operates in multiple locations. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are on the main ground floor and ADA compliant. This position's primary work area is patient examination rooms and nursing stations. The patient examination rooms and nursing stations areas are: * kept at a normal working temperature * sanitized daily * maintains standard office environment furniture with adjustable chairs * maintains standard office equipment; ie, computer, copier, fax machine, etc. at a normal working height Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position: * Mobility = ability to easily move without assistance * Bending = occasional bending from the waist and knees * Reaching = occasional reaching no higher than normal arm stretches * Lifting/Carry = ability to lift and carry a normal stack of documents and/or files * Pushing/Pulling = ability to push or pull a normal office environment * Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly * Hearing = ability to accurately hear and react to the normal tone of a person's voice * Visual = ability to safely and accurately see and react to factors and objects in a normal setting * Speaking = ability to pronounce words clearly to be understood by another individual

Job Summary: The Women's Health Certified Nurse/ Certified Nurse Midwife Practitioner provides medical services to the patients of Heart of Ohio Family Health in acute care and the clinical office setting in a holistic approach Reports to: Women's Health Medical Director Supervises: N/A Work Schedule: Full Time, Monday through Friday during standard business hours; times are subject to change due to business necessity. Classification: Contract/Salary Dress Requirement: Business casual or scrubs in accordance with Heart of Ohio Family Health dress code policy Job Duties: Maintains strict patient confidentiality at all times. Completes patient history and physical. Documents all patient care provided according to policy and Standard of Care Agreement. Formulates and directs plan of care for the patient according to Standard of Care Agreement. Refers to other Providers as needed. Prescribes medications in accordance with Ohio revised code and Ohio Administrative Code and Formulary provided by the Advanced Practice Nursing laws. Complies with State Advanced Practice Nursing Guidelines/Law on Practicing Medicine. Directs patient education for health education, maintenance, emotional and physical needs. Participates in Medical Staff activities at Heart of Ohio Family Health. Participates in Performance Improvement Program. Utilizes supplies in a cost-effective manner. Demonstrates effective communication skills. Establishes and maintains professional working relationship with other members of the health care team. Participates in planning and problem solving. Participates in continuing education and professional growth. Attends Provider staff meetings. Maintains knowledge of, and complies with, personnel and medical, policies and procedures. Assists other team members. Serves as a role model for clinical staff. Adheres to the standards and policies of the Organizational Privacy/Security and Compliance Programs, including the duty to comply with applicable laws and regulations (HIPAA. OSHA, OIG, guidelines, other State and Federal laws). This also includes reporting to the Board of Directors, Compliance Officer, Manager, and suggestion box, any suspected unethical, fraudulent, or unlawful acts or practices. Performs other duties as assigned. Job Qualifications (Experience, Knowledge, Skills and Abilities) Must hold a diploma from an accredited School of Advanced Practice Nursing and have equivalent certification by American Nurses Association Licensed to practice in the State of Ohio Board eligible or certified as a Women's Health Practitioner Nursing experience in ambulatory care setting (3-5 years preferred) Facility Environment: Heart of Ohio Family Health operates in multiple locations, in Columbus, OH. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are on the main ground floor and ADA compliant. This position's primary work area is patient examination rooms and nursing stations. The patient examination rooms and nursing stations areas are: kept at a normal working temperature sanitized daily maintains standard office environment furniture with adjustable chairs maintains standard office equipment; i.e., computer, copier, fax machine, etc. at a normal working height