Heartland Business Systems jobs - 59 jobs

The Applications Practice Manager plays a pivotal role in driving revenue growth and customer success for HBS by leading a high-performing team of Team Leads and direct reports. This position is responsible for building and nurturing a results-driven organization focused on delivering innovative, customer-centric solutions that align with both Microsoft's and HBS's strategic vision. The Practice Manager will closely engage with customers to understand their business needs, foster strong relationships, and support the sales process from pre-sales through delivery. By empowering their team, setting clear performance expectations, and championing best practices, the Practice Manager ensures exceptional service delivery while shaping technology strategy and advancing the organization's market leadership. Roles and Responsibilities/ Essential Functions: Business Acumen Works with business leaders outside IT to develop solutions. Develops strategies to meet Applications team goals and customer needs. Extends business acumen with high-level understanding across other Applications practices to better cross-sell and solution. Comprehend and contribute to enterprise business process flow. Analyzes market conditions and guides practice direction accordingly. Delivers informed decisions to drive practice success and customer satisfaction. Oversee Practice budgets and financial performance metrics. Communication Easily cultivates effective communication with others throughout all levels of the organization. Communicates at executive levels and technical leadership. Facilitates effective brainstorming. Actively shares knowledge among peers and offers advice to less experienced peers. Listens actively, considers people's concerns, and adjusts own behavior in a helpful manner. Conducts regular practice meetings to align team efforts with departmental goals. Uses exceptional communication to address conflict constructively and proactively to drive to teamwork solutions and deliver a great customer experience. Leadership Manages a team and Team Leads for a Practice. Oversees the operational aspects of the work, such as budgeting, staffing, and reporting. Owns business strategy and budget / financials for Practice. Provides direction and guidance, sets performance expectations and goals, and evaluates and rewards the performance of team members. Exceptional at influencing, inspiring, and motivating others. Recognized across the organization and customers as a role model. Builds relationships to drive better decisions organizationally with appropriate talent and alignment. Models teamwork within and across practices. Addresses and resolves inter-practice conflicts. Collaborates with other practice managers and directors to establish leadership methodologies to coach, mentor and develop team members. Conducts performance reviews and compensation adjustments for their team with support from their manager. Mentors Team Lead(s) outside of their direct practice. Practice / Brand Building Participates in establishing and improving team processes and standards. Serves as a key representative of HBS in brand building. Holds leadership roles in relevant organizations and user groups. Contributes as an active contributor to conferences, blogs, online forums, networking events. Leads development of solutions, offerings, managed services within practice. Sales Aligns with sales teams by attending regular meetings, keeping visibility on Applications. Works with sales on growth of practice and how to position offerings. Provides service offerings aligned to Microsoft sales plays to help Sales win work by leveraging Microsoft MCEM process. Serves as a key pre-sales resource for Practice and Applications as whole. Drives cross-sell opportunities with customers for other Applications practices. Conducts pipeline reviews with sales. Engages in co-sell motions with Sales and Microsoft. Technical Provides technical guidance and oversight on related technologies and projects. Stays abreast of the latest advancements in team's supported technologies. Provides subject matter expertise and experience in reviewing solutions. Meets annual billable hour goal. Currently, the annual billable hour goal is 373 hours for this position. This number may change as the business evolves. Requirements Competencies: Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Adaptability - Ability to adapt to change in the workplace - Ability to accept responsibility and account for his/her actions. Ambition - The drive to achieve personal advancement. Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea. Coaching and Development - ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas. Conflict Resolution - Ability to deal with others in an antagonistic situation Customer Oriented - Ability to take care of the customers' needs while following company policy. Decision Making - Ability to make critical decisions while following company procedures. Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. Innovative - ability to look beyond the standard solutions. Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Motivation - Ability to inspire oneself and others to reach a goal and perform to the best of their ability. Presentation Skills - Ability to effectively present information publicly. Relationship Building - Ability to effectively build relationships with customers and co-workers. Required Experience: At least 5 years of experience in the IT Services industry. A minimum of 5+ years of experience in data management and data analytics. Proven experience in leading and managing data analytics team. Experience in developing and deploying data analytics projects. Experience working with and creating databases and dashboards using all relevant data to inform decisions. Experience using analytics techniques to contribute to company growth efforts, increasing revenue and other key business outcomes. Experience with three (3) or more of the following technologies, required: Microsoft Fabric Data lake technologies Azure Data Factory or other ETL tools Databricks Microsoft Azure SQL, Azure SQL Data Warehouse / Azure Synapse, Snowflake or Amazon Redshift Streaming data ingestion tools Visualization tool experience such as Power BI, Tableau, or Qlik Analysis Services (SSAS - tabular cubes) Machine learning C# / ASP.NET Preferred Experience: 5+ years of experience working as a Consultant 3+ years working in a people leadership role Required Skills, Education and/ or Certifications: Bachelor's Degree or equivalent experience Knowledge of machine learning frameworks and libraries such as TensorFlow, PyTorch, or scikit-learn. Strong working knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources. Strong SQL skills, ability to perform effective querying involving multiple tables and subqueries. Understanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for customers. Business leadership; management of a dedicated P&L with performance-related goals. Strong problem solving, quantitative and analytical abilities. Strong ability to plan and manage numerous processes, people and projects simultaneously. Exceptional organizational and planning skills. Excellent communication, collaboration and delegation skills. Public speaking experience in a professional conference setting. Preferred Skills, Education and/ or Certifications: Microsoft Certified: Azure Data Scientist Associate or Fabric Engineer Associate Master's degree/ MBA a plus Equal Opportunity Employer - Including Disabled and Veterans #HBS

We are looking for a diligent invoice clerk to be responsible for billing clients. The invoice clerks duties include updating clients details, creating and sending invoices to clients, tracking payments, and reporting irregularities to the financial manager. You should also be able to resolve billing errors professionally. Invoice Clerk Responsibilities: Ensuring that client information details are kept up-to-date. Creating and sending invoices and statements to customers. Checking the data input to ensure the accuracy of the final bill. Tracking payments and ensuring that the cash flow into the company is buoyant. Reporting issues or irregularities to the financial head of the company. Fixing billing errors by issuing debit and credit memos. Invoice Clerk Requirements: A high school diploma or GED. An associates degree in accounting is preferred. Experience as an invoice clerk or in general accounting is preferred. The ability to work independently or as part of a team. Must be based in United state.

Description About UsEIS is a leading North American distributor of process materials, production supplies, specialty wire and cable and value-added fabricated parts for the electrical OEM, motor repair and assembly markets. Our culture is highly innovative, collaborative and focused on building and maintaining relationships that allow us to surpass our customers' expectations. We embrace the qualities that make each of our team members unique and develop each other's skillsets so that together we can be stronger than the sum of our parts.Job DescriptionOur Senior Pricing Analyst, working with external consultants and contractors, and under the supervision of VP Sales Operations will implement a pricing model into a standard pricing software package (Pros, Zilliant or PriceFX) After implementation, our Sr. Analyst will lead the pricing platform operation and maintenance to deliver corporate pricing strategies. Translating corporate and commercial pricing objectives into actions and results, by operating over key margin lever is a continuous objective of this position Using analytical skills, and pricing analysis modules, will produce compact and consistent reports to propose actions and to communicate results to EIS executive leadership team.Mapping processes, communicating pricing strategies to the organization and keeping records of actions is an integral part of the Job.Responsibilities Map pricing methods, processes and workflows Perform analysis to measure the effectiveness of price changes and recommend corrective action if necessary Use pricing software tools to track actions over pricing and consequent results Define price lists creation criteria and maintenance Customer specific pricing Management and Governance Communicate price changes to EIS field employees Review of daily margin reporting with analytics to identify areas of improvement Close coordination with EIS cost management team and fabrication cost team to effectively translate cost variance effects into pricing. Qualifications Requires a Bachelor's Degree and experience in pricing activities. Experience or exposure to technical sales and industrial distribution. ERP Experience, SAP knowledge and experience is a plus Advanced skill level in pricing software (Pros, Vendavo, PriceFx, Zilliant or similar) Advanced skill level in Microsoft Tools including Excel, Access, PowerPoint and Word Excellent verbal and written communication skills Excellent analytical skills, Detail oriented

Description We are seeking a strategic and results driven Inside Sales Director to lead our OEM Mid-Markets West Division. This role is responsible for driving revenue growth, optimizing sales processes, and leading a high-performing team of inside sales professionals. The ideal candidate will bring deep experience in sales leadership, a data-driven mindset, and a passion for coaching and developing talent. Key Responsibilities Develop and execute the inside sales strategy to meet or exceed revenue targets. Lead, mentor, and manage a team of inside sales managers and representatives. Evaluate KPIs and performance metrics to monitor team effectiveness and drive accountability. Collaborate with marketing, supply chain, and operations teams to align sales efforts with company goals. Optimize SugarCRM and sales technologies (Power BI) to improve productivity and pipeline visibility. Analyze sales data and market trends to identify opportunities for growth and improvement. Foster a culture of continuous improvement, collaboration, and customer-centric selling. Qualifications Bachelor's degree in business related field or 8+ years of progressive experience in inside sales Proven track record of exceeding sales targets. Strong understanding of sales methodologies Excellent coaching, and interpersonal skills. Proficiency in SugarCRM and sales enablement tools such as Power BI. Strong leadership, communication, analytical thinking, problem solving and negotiation skill set Ability to thrive in a fast-paced, dynamic environment. Preferred Skills Strong in SAP, Excel and Power BI Familiarity with sales forecasting and pipeline management. Strong analytical and strategic thinking capabilities.

Job DescriptionDescription: The Sales Associate will have the opportunity to work directly with customers to understand their business operations and educate them on how we can add value to their organization through implementation of Heartlands IT solutions. Roles and Responsibilities/ Essential Functions: Gain understanding of Heartland Business Systems sales practices, as well as knowledge about our services and solutions. Provide support to Solutions Consultants, Business Development, Marketing and Inside Sales Representatives. Work with Sales team to prospect new business through leads and collaboration with colleagues to exceed goals. Develop your professional skills through on-the-job learning. Develop the ability to build relationships with customers at varying levels of seniority. Assist all levels of Sales team with projects as assigned. Requirements: Competencies Accuracy - Ability to perform work accurately and thoroughly. Communication, Oral - Ability to communicate effectively & professionally with others using the spoken word. Communication, Written - Ability to communicate in writing clearly, concisely and professionally. Detail Oriented - Ability to pay attention to the minute details of a project or task. Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. Organized - Possessing the trait of being organized or following a systematic method of performing a task. Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous. Reliability - The trait of being dependable and trustworthy. Time Management - Ability to utilize the available time to organize and complete work within given deadlines. Working Under Pressure - Ability to complete assigned tasks under stressful situations. Required Experience: Must be pursuing a Bachelor's degree in sales, business, IT, or related field. Preferred Experience: Administrative/office experience. Required Skills, Education and/ or Certifications: High School Diploma or equivalent. Minimum 3.5 GPA Preferred Skills, Education and/ or Certifications: Proficient with Microsoft Office Suite: Word, Excel, Outlook, PowerPoint Equal Opportunity Employer - Including Disabled and Veterans #HBS

Job DescriptionDescription: The Technical Architect will develop, implement, and support network services and solutions for consulting clients while mentoring and sharing skills with others. This position will build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution. Roles and Responsibilities/ Essential Functions: Play an active role by collaborating with Practice Leads to create and maintain documents and procedures. Execute, with Project Managers and Practice Leads, on large projects on time and on budget. Provide active leadership and articulate to the Project Management Team what is needed for success and lead the other Engineers to ensure tasks are being completed accurately and timely. Be the Lead Engineer on projects that have multiple different technologies. In collaboration with the Project Management Team Members, if applicable, provide daily updates on all projects and be proactive with communication to all parties on timelines, hours, resources, concerns, etc. Proactively execute collaboration between different business units to provide a world class experience for the customer. Demonstrate excellent communication skills and take a leadership role in Team and customer meetings. Contribute to product selection and research, configuration standards and best practices and educate our sales teams on these products and services so that they can sell them. Work in a team atmosphere between regional and virtual practices, while at all times maintaining a professional and respectful demeanor. Maintain current vendor/industry specific certifications and stay current on new products and solutions. Continue to grow personally along the guidelines of the Engineering skills matrix, improving your skill set around project experience, leadership, certifications and technical expertise. Minimum of 1,450 hours billed per fiscal year prorated based on start date. These charge hour requirements will be balanced against professional development and on the job training. Requirements: Competencies: Accountability - Ability to accept responsibility and account for his\her actions Adaptability - Ability to fit into a changing environment Ambition - Extent that an individual demonstrates drive and initiative in seeking personal advancement or recognition Business Acumen- Business acumen looks at the ability of the individual to understand and discriminate between various business related topics and issues. This includes insight into, and understanding of, specialized business concepts. Decision Making - Selecting an effective course of action while controlling resources and expenditures Detail Orientated - Ability of an individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant Ethical - Ability to be guided by the company's accepted principles of moral conduct Honesty / Integrity- Honesty and integrity looks at the ability of the individual to act in a fair and just manner, free from deception Innovative - Innovation is the ability to go beyond the conventional, a willingness to try different solutions, and to encourage new ideas from employees and co-workers Leadership - Leadership skills looks at how well the individual motivates and guides others to ensure performance in accordance with clear expectations and goals. It involves attracting, supporting, developing, and retaining a talented and diverse workforce Organized - Ability of an individual to be structured and methodical in working skills Persistence - Ability to continue in a course of action in the face of adversity Technical Aptitude - Ability to relate to topics which require and understanding or specialized knowledge Required Experience: 5+ years in a technical related field Preferred Experience: 6-8 years in a technical related field 4+ years' experience working as a Consultant Required Skills, Education and/ or Certifications: Bachelor's Degree or equivalent certifications At least two or more Professional level certifications CCNP, CCP-V, VCAP-DCV, MCA Experience designing and architecting network based solutions Installing and supporting Cisco or HP/Aruba network switching and routing products IOS, IOS-XR, NX-OS Experience/Best Practices Routing Protocols-OSPF, EIGRP, BGP, L2 / L3 Architecture and Design Multicast, QoS Preferred Skills, Education and/ or Certifications: CCNP, CCDP, CCIE, ACMP, ACCP, ACCX, ACEAP, MCE or equivalent level certifications Installing and supporting Cisco or HP/Aruba network switching and routing products IOS, IOS-XR, NX-OS Experience/Best Practices Cisco Nexus technologies such as VDC, vPC, VXLAN, etc. Routing Protocols-OSPF, EIGRP, BGP, L2 / L3 Architecture and Design Multicast, QoS Cisco based ISR-based VPN solutions such as FLEX-VPN, GET-VPN, or DMVPN. Data Center / Core design, configuration, and implementation utilizing Cisco Nexus Architecture (9K, 7K, 6K, 5K, 3K, 2K, 1000V). Software Defined Networking (SDA, SD-WAN) Cisco/Meraki/Aruba Wireless Controller or autonomous based Design using Ekahau or similar product High Density/Manufacturing/Office/Education Familiarity or experience with: Meraki (Wireless, Security Products, Switches, SDWAN) Citrix NetScaler ADC/SDWAN deployment a plus Network security appliances Including Cisco ASA/FTD, Palo Alto firewalls and related technology Additional core technologies such as: Riverbed, OpenDNS, Infoblox, Cisco Optical, NetBrain, FireEye, SolarWinds, SPLUNK? Equal Opportunity Employer - Including Disabled and Veterans #HBS

Job DescriptionDescription: Scholarship : Up to four recipients will be eligible to receive the Heartland Scholarship. Recipients will each receive $2,500 to put towards continuing education. Payment will be made directly to the institution the recipient is attending. Requirements: Who is eligible to apply: Graduating seniors from high schools local to HBS offices. Students must have a 3.5 minimum GPA and intend to continue education at an accredited two - or four- year university or technical school, with an intended major in an Information Technology field. Students will be required to submit a copy of their high school transcripts. Directions: Students who are eligible and interested in applying for the Heartland Business Systems Scholarship must complete the essay questions in this application. Responses should provide a comprehensive insight into your experiences, values, and future goals. Please ensure that your answers are well-organized, articulate, and demonstrate a genuine reflection of your character and ambitions. Each response should be concise but detailed, allowing the selection committee to grasp the depth of your achievements and aspirations. Transcripts must be uploaded in the “Additional Documents” section. Please complete and submit applications by March 27th, 2026, in order to be considered. Applications will be reviewed by a panel of members from the Heartland Business Systems Leadership Team. Recipients will be notified no later than May 1st, 2026. #LI-DNI

An HBS Solutions Consultant I (SCI) is involved in the sales process in all aspects of HBS technology solutions and services as it relates to short and long term goals and strategies of our customers. Not only the SCI is there from the beginning, but also, takes ownership of their customer's journey, building long-term client relationships while serving as a strategic technology and business advisor, helping clients reach their short- and long-term organizational goals. This individual will leverage their expertise and the expertise and skills of the HBS team to uncover customer needs, develop customized solutions, and ensure every interaction culminates in exceptional customer satisfaction. This is a role designed for those passionate about leading from the front and making a definitive mark on the business landscape. Roles and Responsibilities/ Essential Functions: Meet or exceed projected sales goals. Quote prices, credit terms and other bid specifications. Analyze the client needs and interests and manage client satisfaction issues. Answer customers' questions about products, prices, availability, product uses, and credit terms. Negotiate prices and terms of sales and service agreements. Maintain customer records, using CRM and other available tools. Visit establishments to evaluate needs and to promote product or service sales. Prepare sales contracts for orders obtained and submit orders for processing. Verify that materials lists are accurate and that delivery schedules meet project deadlines. Consult with engineers regarding technical problems. Accurately forecast new business as it is being developed and closed. Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. Collaborate with colleagues to exchange information such as selling strategies and marketing information. Demonstrate and explain the operation and use of technical products to clients through telephone and in-person calls and presentations. Promote company ability, reputation, products, systems, new techniques and other specialized technical knowledge throughout the particular industry. Attend sales meetings and read related publications in order to keep current on products applications, technical service, market conditions, competitive activities, advertising, and promotional trends. Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations. Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services. Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made. Compute customer's installation or production costs, and estimate savings from new services, products, or equipment. Requirements Competencies: Accountability - Ability to accept responsibility and account for his/her actions. Ambition - The drive to achieve personal advancement. Customer Oriented - Ability to take care of the customers' needs while following company policy. Decision Making - Ability to make critical decisions while following company procedures. Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. Motivation - Ability to inspire oneself and others to reach a goal and perform to the best of their ability. Presentation Skills - Ability to effectively present information publicly. Relationship Building - Ability to effectively build relationships with customers and co-workers. Required Experience: 2 - 5 years of related sales experience Preferred Experience: Mentor or leadership experience Required Skills, Education and/ or Certifications: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) High School Diploma or equivalent Preferred Skills, Education and/ or Certifications: Bachelor's Degree Equal Opportunity Employer - Including Disabled and Veterans #HBS

Job DescriptionDescription: The Accounts Receivable (AR) Invoice Specialist II is responsible for completing more complex invoices and credit memos by compiling data, computing fees/charges/costs, and calculating rates. This individual will accurately post data, assist with monthly reporting, and keeping other relevant records. This individual will also need to operate effectively and efficiently, while working with all teams within Heartland. The AR Invoice Specialist II will serve as a key resource for team members by providing assistance with day-to-day inquiries and resolving any issues that may arise. Roles and Responsibilities/ Essential Functions: Accurately create basic to complex Accounts Receivable invoices /credit memos. Complete invoicing for more complex or detailed accounts or service offerings. Responsible for project invoicing and analysis. Maintain specialized system knowledge to effectively invoice unique offerings, M&A, and new service offerings. Provide timely, insightful, actionable, and accurate analysis and recommendations to improve process and gain efficiencies. Contact Solutions Consultants, Inside Sales Representatives, and customers to obtain or relay account information Review sales order for customer financial accuracy before orders can be placed. Keep records of invoices and support documents. Verify accuracy of billing data and report errors. Review documents such as purchase orders, sales orders, expense reports and/or statements of work to compute fees and charges due. Generate weekly, monthly or on request reports for sales and clients. Assist Treasury Team with compiling accurate ACH information. Work closely with collections team by contacting customers and providing proper information to obtain customer payment. Gather information/documentation for audits. Complete tasks within the specified timeframe accurately and professionally while working independently and/or as a team. Perform other duties, as assigned. Requirements: Competencies Accountability: Accountability looks at the extent to which an individual is willing to accept responsibility. Accuracy: Accuracy looks at the extent to which an individual's work is correct and error free within company policies and guidelines. Coaching and Development: Coaching and development looks at the ability of an individual to provide guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Communication: Ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills Detail Oriented: Detail orientation looks at the ability of the individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant. Deductive Reasoning: Deductive reasoning looks at the ability of the individual to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems and the ability to deal with a variety of abstract and concrete variables. Ethical: Ethics looks at the ability of the individual to be guided by the company's accepted principles of moral conduct. Reliability: Reliability looks at the ability of the individual to be dependable and trustworthy. Team Builder: Team Building skills look at the ability of the individual to help ensure that team members are invested in team activities and decisions, and that the team works together to achieve a goal. Required Experience: 4+ years in Accounting, Finance, or related field Preferred Experience: 5-7 years in Accounting, Finance, or related field Experience in developing variable financial models 2-5 years of ConnectWise Billing Experience Required Skills, Education and/ or Certifications: Associates Degree in Accounting or related field or equivalent experience. Proficient Microsoft Suite Skills Preferred Skills, Education and/ or Certifications: Bachelor's Degree in Finance or Accounting Experience with Finance or Accounting ERP system reporting and set up Equal Opportunity Employer - Including Disabled and Veterans #HBS

The Accounts Payable Manager is responsible for overseeing the entire Accounts Payable function ensuring timely and accurate processing of vendor invoices, expense reports, and payments. This role manages the Accounts Payable team, enforces compliance with company policies, and drives process improvements to enhance efficiency and accuracy. The Accounts Payable Manager serves as the primary liaison between vendors, internal departments, and auditors, maintaining strong relationships and supporting the organization's financial health. Roles and Responsibilities/ Essential Functions: Leads, mentors, and develops Accounts Payable team members by providing ongoing training, guidance, and performance feedback. Assigns workload effectively and monitor team productivity to ensure deadlines are met. Oversees end-to-end invoice processing, including PO matching and payment runs. Ensures adherence to internal controls, company policies, and regulatory requirements. Reviews and approves high-value or complex transactions. Develops, updates, and maintains Accounts Payable policies and procedures. Identifies opportunities for automation and implement system enhancements to streamline workflows. Prepares AP-related reports, including invoice aging and cash flow projections. Supports month-end and year-end close processes. Assists internal and external auditors by providing required documentation and responding to inquiries. Resolves payment discrepancies and maintain strong, collaborative vendor relationships. Negotiates payment terms and manage vendor accounts strategically. Performs additional ad hoc tasks as needed. Requirements Competencies: Accuracy - Ability to perform work accurately and thoroughly Communication, Oral - Ability to communicate effectively with others using the spoken word Conflict Resolution - Ability to deal with others in an antagonistic situation. Decision Making - Ability to make critical decisions while following company procedures. Energetic - Ability to work at a sustained pace and produce quality work. Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. Innovative - Ability to look beyond the standard solutions. Management Skills - Ability to organize and direct oneself and effectively supervise others. Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability. Required Experience: 3+ years of related experience in a medium to large business setting. Knowledge of accrual accounting under generally accepted accounting practices (GAAP) Required Skills, Education and/ or Certifications: Must be an outstanding communicator, and have established skills in accuracy, organization, and working in a high-volume environment. 4-year degree in accounting or finance Preferred Experience: Knowledge of Great Plains Equal Opportunity Employer - Including Disabled and Veterans #HBS

This position is responsible for providing business consulting, implementation, and support service activities focused on Microsoft ERP solutions and related third party products to Heartland's clients, leading and managing those implementations. This requires a strong understanding of accounting, significant computer/technology understanding and diverse industry business process experience. This position is also involved in presales/sales opportunities, overall brand-building and assisting in the success of the ERP Team. Roles and Responsibilities/ Essential Functions: Address business problems by gathering information, analyzing, prioritizing and evaluating options, and then architecting integrated use of technologies to solve those problems. Train and support users using Microsoft ERP Solutions and related tools. This will include both remote work and traveling onsite to clients. In addition, there are situations that require the team member to be onsite before 8 a.m. or after 5 p.m. with clients, including overnight stays. Build and maintain strong, loyal, long term client relationships, managing implementations, guiding other consultants and fulfilling the role of being a trusted business advisor. Apply proper accounting standards in planning and design decisions made relating to setup, process design flows, transactional testing and posting methodologies. Develop general business and industry specific knowledge of innovative and “best practices” procedures and techniques in order to assist clients in identifying and solving problems. Lead presales discovery and presentations (demonstrations); manage preparation and presentation of proposals Develop the knowledge and skills required to identify client needs and related opportunities which can be addressed through services and products provided by Heartland Business Systems. Create and maintain current vendor/industry specific certifications and stay current on new products and solutions by utilizing networks of resources. Work in and always model a positive team atmosphere between regional and virtual practices while maintaining a professional and respectful demeanor. Minimum of 1,250 hours billed per fiscal year. These charge hour requirements will be balanced against professional development and presales support. Requirements Competencies: Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others Adaptability - Ability to adapt to change in the workplace - Ability to accept responsibility and account for his/her actions Ambition - The drive to achieve personal advancement Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea Conflict Resolution - Ability to deal with others in an antagonistic situation Customer Oriented - Ability to take care of the customers' needs while following company policy Decision Making - Ability to make critical decisions while following company procedures Goal Oriented - Ability to focus on a goal and obtain a pre-determined result Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace Innovative - Ability to look beyond the standard solutions Motivation - Ability to inspire oneself and others to reach a goal and perform to the best of their ability Presentation Skills - Ability to effectively present information publicly Relationship Building - Ability to effectively build relationships with customers and co-workers Required Experience: 6 years of experience working with operational accounting, product distribution and fulfillment, warehouse management, manufacturing, or other related business processes 4 years of experience providing business consulting services, supporting business systems, or implementing accounting / ERP systems Preferred Experience: 4 years of previous experience working with ERP manufacturing modules 2 years of experience working with Microsoft Dynamics 365 Business Central Required Skills, Education and/ or Certifications: Bachelor's degree in relevant field of study or equivalent work experience Advanced MS Office skills (Ex: Word templates, Excel Pivot tables, SQL queries) Solid understanding of financial reporting concepts and standard bookkeeping procedures Preferred Skills, Education and/ or Certifications: Master's Degree in relevant field of study CPA and/or other relevant professional organization certifications Equal Opportunity Employer - Including Disabled and Veterans #HBS

The Inside Sales Representative (ISR), acting in a support role to Solutions Consultants, is responsible for introducing product offerings throughout the entire sales process to established accounts, ensuring quality of work and excellent customer service while increasing sales. The ISR builds long-term consultative relationships with accounts in order to increase sales and profits. Roles and Responsibilities/ Essential Functions: Quote and process orders for high end solutions, including phone systems, network and servers, virtualization, etc. Work closely with our vendors/manufactures to negotiate discounts and proper pricing, as required. Manage all aspects of the sales, service and support cycles from beginning to end to ensure all quoted products and services are delivered and installed as expected. Partner with internal resource for scheduling of services and product delivery. Achieve individual sales goal determined by account load and line of business. Reach expected monthly sales goals of assigned sales team. Gathers information from clients and partners, to plan and schedule client meetings and other events, and assists with the coordination of client projects. Act as the liaison between Accounting and the Solutions Consultants for collection issues, order questions, service block follow-up, missing signatures, and any other problem situation. Escalate ongoing or urgent issues to the Solutions Consultant for resolution, as needed. Collect and process paperwork from customers to include credit applications, signed standard terms, labor blocks, etc. Understand solutions currently utilized by customers to identify new opportunities and communicate these to the appropriate solutions consultant. Handle basic issues and problems and refers more complex issues to higher-level staff. Provide innovative ideas on sales support process improvements. Collaborate with other ISR's to build a team atmosphere. Develop positive relationships with colleagues in the Sales, Finance and Engineer/Service organizations. Perform other duties, as assigned. Requirements Competencies: Accountability - Ability to accept responsibility and account for his/her actions. Accuracy - Ability to perform work accurately and thoroughly. Ambition - The drive to achieve personal advancement. Communication, Oral - Ability to communicate effectively with others using the spoken word. Customer Oriented - Ability to take care of the customers' needs while following company policy. Communication, Written - Ability to communicate in writing clearly and concisely. Detail Oriented - Ability to pay attention to the minute details of a project or task. Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea. Required Education/Experience/Skills: Bachelor's Degree or 4+ years proven experience in an Sales or Administrative Support role High level of attention to detail, an aptitude to learn, the ability to effectively multitask and manage multiple projects Must be proficient using a computer and working with Microsoft Office software Preferred Education/Experience/Skills: 2+ years prior Sales or Inside Sales experience 2+ years' experience in the IT industry Completed Cisco or Microsoft certifications or exams Equal Opportunity Employer - Including Disabled and Veterans #HBS

The Revenue Analyst will work on a range of projects with a diverse scope and great complexity related to revenue, billing method reviews, aging analysis, and other accounting related activities. Manage sales tax compliance for the organization. Complete understanding of the USAC funding process including billing and collections. Standard process and procedures are not always present to serve as foundation for creative problem resolution. Work is performed without significant direction and this position will exercise latitude in determining assignment objectives. This position will also be responsible for mentoring Accounts Receivable (AR) Team Members. Roles and Responsibilities/ Essential Functions: Perform monthly revenue analysis and reporting. Analyze weekly aging reports to reduce past due invoices. Review organizational billing practices to ensure invoice accuracy and proper revenue recognition. Verify accuracy of billing data and reports. Develop data tools/modeling to improve and increase the efficiency and value of reporting. Assist with compiling data for audits. Prepare Sales Tax Reporting for the required states in a timely, accurate manner. Manage Sales Tax Process leveraging the Avalara tools including nexus. Research new product and services for applicable sales tax. Manage the Universal Service Administrative Company (USAC) programs processes (billing to collections) from a funding perspective for qualified customer orders. The programs HBS customers participate in are E-Rate and Rural Health Care. Act as the HBS expert in all USAC matters for the appropriate program. Assisting all stakeholders with proper procedures to ensure the company follows all USAC rules. Provide timely, insightful, actionable, and accurate analysis and recommendations to support company projects and initiatives. Provide guidance, advice, and feedback to other AR team members. Requirements Competencies: Accountability: Accountability looks at the extent to which an individual is willing to accept responsibility. Accuracy: Accuracy looks at the extent to which an individual's work is correct and error free within company policies and guidelines. Coaching and Development: Coaching and development looks at the ability of an individual to provide guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Communication: Ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills Detail Oriented: Detail orientation looks at the ability of the individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant. Deductive Reasoning: Deductive reasoning looks at the ability of the individual to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems and the ability to deal with a variety of abstract and concrete variables. Ethical: Ethics looks at the ability of the individual to be guided by the company's accepted principles of moral conduct. Reliability: Reliability looks at the ability of the individual to be dependable and trustworthy. Team Builder: Team Building skills look at the ability of the individual to help ensure that team members are invested in team activities and decisions, and that the team works together to achieve a goal. Required Experience: 2+ years in Accounting, Finance, or related field Preferred Experience: 3-5 years in Accounting, Finance, or related field Experience in developing variable financial models 2 years of supervision of direct reports Required Skills, Education and/ or Certifications: Bachelors Degree in Finance or Accounting, or 4+ years of Accounting/Finance related experience Proficient Microsoft Suite Skills Preferred Skills, Education and/ or Certifications: Experience with Finance or Accounting ERP system reporting and set up Equal Opportunity Employer - Including Disabled and Veterans #HBS

Do you want to join a world-class company where People and Technology make a difference? We are looking for a sales manager with strong technical skills for Premier Tech's Systems and Automation business group, more specifically targeted in the nutrition market. Why join Premier Tech * Who we are: Premier Tech - YouTube Your future work environment * Imagine a flexible and agile work environment that supports you in achieving your professional goals. You will be part of a strong, experienced support team dedicated to helping you succeed. Whether you choose to work remotely or on-site, you will have access to the resources and guidance needed to excel in your role and contribute to our collective success Your future team At Premier Tech Systems and Automation, we enhance our clients' manufacturing facility efficiency by integrating innovative and high-value systems leveraging the full potential of robotics. We are among the largest conditioning, handling, and packaging automated equipment suppliers in the world - whether for nutrition, agriculture, organics or industrial products. What we offer * Health, vision, and dental insurance plans - available day one * Short-Term & Long-Term Disability * Life insurance * Health savings and flexible spending accounts * Telehealth * Team member and family assistance program * 401(K) retirement plan with company match * Skills development through University of Premier Tech platform Your future role * Be a representative of our products and services * Understand what drives value for your customers and consider their perspective to develop, find, and offer value-added solutions designed to perform and last * Attract and engage with your clients * Build reports and analyze * Manage OKR and dashboards to facilitate sales delivery and increase productivity * Answer inquiries about our products * Take part in various congresses, exhibitions, and promotional activities * Act as a resource person for the team with regards to sales processes and relations with customers * Travel to various locations in Canada and USA Required skills * Proven experience in selling automated packaging equipment * Strong technical skills and understanding of primary and secondary packaging processes and machinery in the nutrition sector * Knowledge of industrial manufacturing industry * Driven by a "hunter" mindset with a passion for identifying and pursuing new business opportunities * College or university degree in a related field * Accountability * Communication skills * Autonomy * Customer-oriented Do these words spark your interest? Industrial sales; automation; packaging equipment; robotics; manufacturing Do your eyes light up when you read about this great opportunity? Apply now, we look forward to meeting you! If you are ready to take on this challenge, please bring your drive, ambition and talent, and let's partner together!

The Cloud Infrastructure Engineer II role will develop, implement, and support related services and solutions for consulting clients. This position will build a customer-focused relationship with clients to identify business challenges and develop specifications and requirements to arrive at the best solution. The role will develop specializations around technology sets such as platform, infrastructure, and security and around multiple target customer profiles such as K-12, higher education, SMB, enterprise/commercial, and/or government. Roles and Responsibilities/ Essential Functions: Work as a member of the HBS Cloud Architecture Team (CAT) as an experienced contributor that provides consultative and proactive project support to Heartland Business Systems' (HBS) account base. Collaborate across multiple internal teams to ensure successful delivery and timely execution of the scope of work. Contribute to product selection, configuration standards, and best practices, and educate team members on these products and services to enhance the sales process. Provide support, maintenance, and administration for customer environments and review for other potential concerns or enhancement opportunities. Assist with the development and implementation of the Azure cloud security architecture for protecting PHI/PII/PCI data deployed into various cloud, hybrid, HBS Cloud and on-premises systems. Implement and manage security architectures for cloud/hybrid systems. Assist in the process to assess, develop, implement, optimize, and document security technologies and processes, data protection, cryptography, key management, identity, and access management (IAM) within SaaS, IaaS, PaaS, and other cloud environments. Work in and always model a positive team atmosphere between regional and virtual practices while maintaining a professional and respectful demeanor. Create and maintain detailed documentation of past projects to potentially provide data for time estimates and project scopes for new related projects. Obtain and maintain current vendor/industry specific certifications and stay current on new products and solutions by utilizing networks of resources. Minimum of 1,450 hours (billable + presales) per fiscal year prorated based on start date. These charge hour requirements will be balanced against professional development and on-the-job training. Requirements Competencies Accountability - Ability to accept responsibility and account for his/her actions. Adaptability - Ability to fit into a changing environment. Ambition - Extent that an individual demonstrates drive and initiative in seeking personal advancement or recognition. Applied Learning- Applied learning looks at whether an individual takes part in needed learning activities in a way that makes the most of the learning experience. Decision Making - Selecting an effective course of action while controlling resources and expenditures. Detail Orientated - Ability of an individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant. Ethical - Ability to be guided by the company's accepted principles of moral conduct. Interpersonal- Interpersonal skills look at the ability of the individual to develop and maintain relationships with others. Organized - Ability of an individual to be structured and methodical in working skills. Persistence - Ability to continue in a course of action in the face of adversity. Technical Aptitude - Ability to relate to topics which require an understanding or specialized knowledge. Required Experience: 3+ years of experience in a technical-related field. Experience installing and supporting Microsoft enterprise products, data center networking, or software development / scripting / automation. Preferred Experience: Experience working as a consultant. Experience with Microsoft Azure solutions: Azure AD (AAD / Entra ID), including Azure AD Connect (AADC), SAML SSO and OpenID Connect (OIDC), Conditional Access, Multi-Factor Authentication (MFA), Self-Service Password Reset (SSPR), Password Protection, and Privileged Identity Management (PIM). Virtual Machines and Azure Virtual Desktop (AVD) Networking and DNS, including Network Security Groups (NSGs), VPN Gateways, Traffic Managers, Load Balancers, Private Link, and ExpressRoute. Storage Azure Backup, Azure Site Recovery Pricing & Cost Management Experience implementing and designing systems-based solutions with a focus on the cloud. IaaS, PaaS, and SaaS. PowerShell, Python, or other scripting and development background. Experience with developing and maintaining security architecture for PHI/PII/PCI data in various cloud, hybrid-cloud, HBS Cloud and on-premises systems. Experience with various Microsoft technologies: Azure Stack HCI Active Directory (AD) Domain Services (ADDS) Defender for Office 365 (MDO / M365D) Defender for Identity (MDI / AATP) Defender for Cloud Defender for Cloud Apps (MCAS / MDCA) Defender for Endpoint (MDfE / MDATP) / Defender for Severs Purview (Data Loss Prevention / DLP, Information Protection / AIP) Secure Score Intune Thycotic / Delinea Secret Server Cloud (SSC) - deployment and configuration. Familiarity or experience with: Microsoft Exchange Linux Cisco (Hyperflex, Nexus, UCS) HPE Nimble, HPE ProLiant Dell PowerEdge Nutanix Software Defined Networking (SDA, SD-WAN) Microsoft 365, Exchange Online, SharePoint, OneDrive, and Teams. ConnectWise and Hudu. Required Skills, Education and/ or Certifications: Bachelor's Degree or equivalent (or relevant) certifications At least one or more of the following certifications - or to be completed within first 6 months: Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Virtual Desktop Specialty Preferred Skills, Education and/ or Certifications: One or more of the following certifications - in addition to the above: Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Azure Network Engineer Associate Microsoft Certified: Cybersecurity Architect Expert Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft 365 Certified: Enterprise Administrator Expert Microsoft 365 Certified: Security Administrator Associate (being retired) (ISC)2 Certified Information Systems Security Professional (CISSP) (ISC)2 Certified Cloud Security Professional (CCSP) (ISC)2 Certified Secure Software Lifecycle Professional (CSSLP) Cisco Certified Network Associate (CCNA) VMware Certificate Professional (VCP) Equal Opportunity Employer - Including Disabled and Veterans #HBS

Job DescriptionDescription: The Technical Architect will develop, implement, and support network services and solutions for consulting clients while mentoring and sharing skills with others. This position will build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution. Roles and Responsibilities/ Essential Functions: Play an active role by collaborating with Practice Leads to create and maintain documents and procedures. Execute, with Project Managers and Practice Leads, on large projects on time and on budget. Provide active leadership and articulate to the Project Management Team what is needed for success and lead the other Engineers to ensure tasks are being completed accurately and timely. Be the Lead Engineer on projects that have multiple different technologies. In collaboration with the Project Management Team Members, if applicable, provide daily updates on all projects and be proactive with communication to all parties on timelines, hours, resources, concerns, etc. Proactively execute collaboration between different business units to provide a world class experience for the customer. Demonstrate excellent communication skills and take a leadership role in Team and customer meetings. Contribute to product selection and research, configuration standards and best practices and educate our sales teams on these products and services so that they can sell them. Work in a team atmosphere between regional and virtual practices, while at all times maintaining a professional and respectful demeanor. Maintain current vendor/industry specific certifications and stay current on new products and solutions. Continue to grow personally along the guidelines of the Engineering skills matrix, improving your skill set around project experience, leadership, certifications and technical expertise. Minimum of 1,450 hours billed per fiscal year prorated based on start date. These charge hour requirements will be balanced against professional development and on the job training. Requirements: Competencies: Accountability - Ability to accept responsibility and account for his\her actions Adaptability - Ability to fit into a changing environment Ambition - Extent that an individual demonstrates drive and initiative in seeking personal advancement or recognition Business Acumen- Business acumen looks at the ability of the individual to understand and discriminate between various business related topics and issues. This includes insight into, and understanding of, specialized business concepts. Decision Making - Selecting an effective course of action while controlling resources and expenditures Detail Orientated - Ability of an individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant Ethical - Ability to be guided by the company's accepted principles of moral conduct Honesty / Integrity- Honesty and integrity looks at the ability of the individual to act in a fair and just manner, free from deception Innovative - Innovation is the ability to go beyond the conventional, a willingness to try different solutions, and to encourage new ideas from employees and co-workers Leadership - Leadership skills looks at how well the individual motivates and guides others to ensure performance in accordance with clear expectations and goals. It involves attracting, supporting, developing, and retaining a talented and diverse workforce Organized - Ability of an individual to be structured and methodical in working skills Persistence - Ability to continue in a course of action in the face of adversity Technical Aptitude - Ability to relate to topics which require and understanding or specialized knowledge Required Experience: 5+ years in a technical related field Preferred Experience: 6-8 years in a technical related field 4+ years' experience working as a Consultant Required Skills, Education and/ or Certifications: Bachelor's Degree or equivalent certifications At least two or more Professional level certifications CCNP, CCP-V, VCAP-DCV, MCA Experience designing and architecting network based solutions Installing and supporting Cisco or HP/Aruba network switching and routing products IOS, IOS-XR, NX-OS Experience/Best Practices Routing Protocols-OSPF, EIGRP, BGP, L2 / L3 Architecture and Design Multicast, QoS Preferred Skills, Education and/ or Certifications: CCNP, CCDP, CCIE, ACMP, ACCP, ACCX, ACEAP, MCE or equivalent level certifications Installing and supporting Cisco or HP/Aruba network switching and routing products IOS, IOS-XR, NX-OS Experience/Best Practices Cisco Nexus technologies such as VDC, vPC, VXLAN, etc. Routing Protocols-OSPF, EIGRP, BGP, L2 / L3 Architecture and Design Multicast, QoS Cisco based ISR-based VPN solutions such as FLEX-VPN, GET-VPN, or DMVPN. Data Center / Core design, configuration, and implementation utilizing Cisco Nexus Architecture (9K, 7K, 6K, 5K, 3K, 2K, 1000V). Software Defined Networking (SDA, SD-WAN) Cisco/Meraki/Aruba Wireless Controller or autonomous based Design using Ekahau or similar product High Density/Manufacturing/Office/Education Familiarity or experience with: Meraki (Wireless, Security Products, Switches, SDWAN) Citrix NetScaler ADC/SDWAN deployment a plus Network security appliances Including Cisco ASA/FTD, Palo Alto firewalls and related technology Additional core technologies such as: Riverbed, OpenDNS, Infoblox, Cisco Optical, NetBrain, FireEye, SolarWinds, SPLUNK? Equal Opportunity Employer - Including Disabled and Veterans #HBS

Full-time Description The Accounts Receivable (AR) Invoice Specialist II is responsible for completing more complex invoices and credit memos by compiling data, computing fees/charges/costs, and calculating rates. This individual will accurately post data, assist with monthly reporting, and keeping other relevant records. This individual will also need to operate effectively and efficiently, while working with all teams within Heartland. The AR Invoice Specialist II will serve as a key resource for team members by providing assistance with day-to-day inquiries and resolving any issues that may arise. Roles and Responsibilities/ Essential Functions: Accurately create basic to complex Accounts Receivable invoices /credit memos. Complete invoicing for more complex or detailed accounts or service offerings. Responsible for project invoicing and analysis. Maintain specialized system knowledge to effectively invoice unique offerings, M&A, and new service offerings. Provide timely, insightful, actionable, and accurate analysis and recommendations to improve process and gain efficiencies. Contact Solutions Consultants, Inside Sales Representatives, and customers to obtain or relay account information Review sales order for customer financial accuracy before orders can be placed. Keep records of invoices and support documents. Verify accuracy of billing data and report errors. Review documents such as purchase orders, sales orders, expense reports and/or statements of work to compute fees and charges due. Generate weekly, monthly or on request reports for sales and clients. Assist Treasury Team with compiling accurate ACH information. Work closely with collections team by contacting customers and providing proper information to obtain customer payment. Gather information/documentation for audits. Complete tasks within the specified timeframe accurately and professionally while working independently and/or as a team. Perform other duties, as assigned. Requirements Competencies Accountability: Accountability looks at the extent to which an individual is willing to accept responsibility. Accuracy: Accuracy looks at the extent to which an individual's work is correct and error free within company policies and guidelines. Coaching and Development: Coaching and development looks at the ability of an individual to provide guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Communication: Ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills Detail Oriented: Detail orientation looks at the ability of the individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant. Deductive Reasoning: Deductive reasoning looks at the ability of the individual to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems and the ability to deal with a variety of abstract and concrete variables. Ethical: Ethics looks at the ability of the individual to be guided by the company's accepted principles of moral conduct. Reliability: Reliability looks at the ability of the individual to be dependable and trustworthy. Team Builder: Team Building skills look at the ability of the individual to help ensure that team members are invested in team activities and decisions, and that the team works together to achieve a goal. Required Experience: 4+ years in Accounting, Finance, or related field Preferred Experience: 5-7 years in Accounting, Finance, or related field Experience in developing variable financial models 2-5 years of ConnectWise Billing Experience Required Skills, Education and/ or Certifications: Associates Degree in Accounting or related field or equivalent experience. Proficient Microsoft Suite Skills Preferred Skills, Education and/ or Certifications: Bachelor's Degree in Finance or Accounting Experience with Finance or Accounting ERP system reporting and set up Equal Opportunity Employer - Including Disabled and Veterans #HBS

An HBS Solutions Consultant I (SCI) is involved in the sales process in all aspects of HBS technology solutions and services as it relates to short and long term goals and strategies of our customers. Not only the SCI is there from the beginning, but also, takes ownership of their customer's journey, building long-term client relationships while serving as a strategic technology and business advisor, helping clients reach their short- and long-term organizational goals. This individual will leverage their expertise and the expertise and skills of the HBS team to uncover customer needs, develop customized solutions, and ensure every interaction culminates in exceptional customer satisfaction. This is a role designed for those passionate about leading from the front and making a definitive mark on the business landscape. Roles and Responsibilities/ Essential Functions: Meet or exceed projected sales goals. Quote prices, credit terms and other bid specifications. Analyze the client needs and interests and manage client satisfaction issues. Answer customers' questions about products, prices, availability, product uses, and credit terms. Negotiate prices and terms of sales and service agreements. Maintain customer records, using CRM and other available tools. Visit establishments to evaluate needs and to promote product or service sales. Prepare sales contracts for orders obtained and submit orders for processing. Verify that materials lists are accurate and that delivery schedules meet project deadlines. Consult with engineers regarding technical problems. Accurately forecast new business as it is being developed and closed. Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. Collaborate with colleagues to exchange information such as selling strategies and marketing information. Demonstrate and explain the operation and use of technical products to clients through telephone and in-person calls and presentations. Promote company ability, reputation, products, systems, new techniques and other specialized technical knowledge throughout the particular industry. Attend sales meetings and read related publications in order to keep current on products applications, technical service, market conditions, competitive activities, advertising, and promotional trends. Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations. Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services. Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made. Compute customer's installation or production costs, and estimate savings from new services, products, or equipment. Requirements Competencies: Accountability - Ability to accept responsibility and account for his/her actions. Ambition - The drive to achieve personal advancement. Customer Oriented - Ability to take care of the customers' needs while following company policy. Decision Making - Ability to make critical decisions while following company procedures. Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. Motivation - Ability to inspire oneself and others to reach a goal and perform to the best of their ability. Presentation Skills - Ability to effectively present information publicly. Relationship Building - Ability to effectively build relationships with customers and co-workers. Required Experience: 2 - 5 years of related sales experience Preferred Experience: Mentor or leadership experience Required Skills, Education and/ or Certifications: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) High School Diploma or equivalent Preferred Skills, Education and/ or Certifications: Bachelor's Degree Equal Opportunity Employer - Including Disabled and Veterans #HBS

Job DescriptionDescription: The Inside Sales Representative (ISR), acting in a support role to Solutions Consultants, is responsible for introducing product offerings throughout the entire sales process to established accounts, ensuring quality of work and excellent customer service while increasing sales. The ISR builds long-term consultative relationships with accounts in order to increase sales and profits. Roles and Responsibilities/ Essential Functions: Quote and process orders for high end solutions, including phone systems, network and servers, virtualization, etc. Work closely with our vendors/manufactures to negotiate discounts and proper pricing, as required. Manage all aspects of the sales, service and support cycles from beginning to end to ensure all quoted products and services are delivered and installed as expected. Partner with internal resource for scheduling of services and product delivery. Achieve individual sales goal determined by account load and line of business. Reach expected monthly sales goals of assigned sales team. Gathers information from clients and partners, to plan and schedule client meetings and other events, and assists with the coordination of client projects. Act as the liaison between Accounting and the Solutions Consultants for collection issues, order questions, service block follow-up, missing signatures, and any other problem situation. Escalate ongoing or urgent issues to the Solutions Consultant for resolution, as needed. Collect and process paperwork from customers to include credit applications, signed standard terms, labor blocks, etc. Understand solutions currently utilized by customers to identify new opportunities and communicate these to the appropriate solutions consultant. Handle basic issues and problems and refers more complex issues to higher-level staff. Provide innovative ideas on sales support process improvements. Collaborate with other ISR's to build a team atmosphere. Develop positive relationships with colleagues in the Sales, Finance and Engineer/Service organizations. Perform other duties, as assigned. Requirements: Competencies: Accountability - Ability to accept responsibility and account for his/her actions. Accuracy - Ability to perform work accurately and thoroughly. Ambition - The drive to achieve personal advancement. Communication, Oral - Ability to communicate effectively with others using the spoken word. Customer Oriented - Ability to take care of the customers' needs while following company policy. Communication, Written - Ability to communicate in writing clearly and concisely. Detail Oriented - Ability to pay attention to the minute details of a project or task. Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea. Required Education/Experience/Skills: Bachelor's Degree or 4+ years proven experience in an Sales or Administrative Support role High level of attention to detail, an aptitude to learn, the ability to effectively multitask and manage multiple projects Must be proficient using a computer and working with Microsoft Office software Preferred Education/Experience/Skills: 2+ years prior Sales or Inside Sales experience 2+ years' experience in the IT industry Completed Cisco or Microsoft certifications or exams Equal Opportunity Employer - Including Disabled and Veterans #HBS