Heartland Dental jobs in Naperville, IL

As a clinical provider and patient advocate, you'll be given all the resources you need to provide exceptional care, while expanding your clinical skillset. You'll work in an environment that encourages full clinical autonomy, backed by the ability to tap into a hygiene mentor program.Benefits from Your Supported Practice:Paid Holidays and Time OffRegional MentorsHealth Insurancewith Free Virtual CareSponsored Continuing Education OpportunitiesBonus ProgramHealth, Vision, Dental, & Life BenefitsFitness and Mental Wellness ProgramsDiscounted Scrubs, Fitness Plans, and MoreQualifications:Current dental hygienist license and an Associate's or Bachelor's degree in dental hygiene (where required) Excellent working knowledge of dentistry, dental hygiene procedures, dental patient screening and medical history documentation CPR CertificationCompletion of Tuberculosis (TB) testing prior to starting employment Preferred Experience:Experience using Velscope, Diagnodent, digital scanner, digital x-rays and electronic medical record systems Desire to continue learning and grow clinical skills to meet needs of patients and provide preventative care and overall maintenance of patients' dental health Clinical needs as required by office Heartland Dental Named One of America's Greatest Workplaces + Greatest Workplaces for DiversityHeartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. By applying, you consent to your information being transmitted by Veritone to the Employer, as data controller, through the Employer's data processor SonicJobs. See Heartland Dental Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

Aspen Dental Management, Inc. (ADMI) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 15,000 healthcare professionals and team members at more than 1,000 health and wellness offices across 46 states. ADMI powers four leading consumer healthcare brands: Aspen Dental, Clear Choice Dental Implant Centers, WellNow, Urgent Care, and Chapter Aesthetic Studio. Each brand benefits from ADMI's community of experts, resources, and commitment to delivering smarter, more accessible care at scale. About the Role We are seeking a Marketing Manager to help shape and grow Motto Clear Aligners, one of ADMI's fastest-growing categories. This role is ideal for a marketer with strong brand-building experience who can balance strategic thinking with hands-on execution. The Marketing Manager will be responsible for driving integrated programs that build awareness, shape consumer perception, and convert interest into action. This role reports to the Director of Marketing, Motto Clear Aligners and will work closely with internal teams including Digital, Social, Creative, PR, and Insights to bring the brand to life across multiple consumer touchpoints. Key Responsibilities Strengthen the Motto brand by developing and executing programs that drive awareness, consideration, and conversion. Collaborate with internal teams (digital, social, creative, insights, PR) to deliver integrated campaigns and programs. Partner with insights and analytics to track brand performance, identify opportunities, and apply learnings across initiatives. Support go-to-market planning for new offerings, including messaging, positioning, and launch execution. Ensure consistency of brand voice and experience across all consumer touchpoints, from digital to in-office. Build scalable marketing programs and campaigns that can evolve as the brand grows. Qualifications 5-9 years of consumer brand marketing experience (CPG, retail, health, or DTC experience preferred). Proven track record of managing brand or product line initiatives that deliver measurable results. Strong understanding of consumer behavior and the path to purchase. Excellent collaboration and communication skills; able to influence and work cross-functionally with internal teams. Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. Entrepreneurial mindset with the ability to balance strategy and execution. Bachelor's degree required; MBA a plus. Up to 5% travel. Based in Chicago, IL at Aspen Group's headquarters. If you are an applicant residing in California, please view our privacy policy here: ********************************************************************************* Salary: Annual pay range: $100,000 - $130,000, plus bonus/incentives A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

The Role : Premier Dental LLC in Aurora, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. We have many Spanish-speaking patients so being bilingual is a huge plus! Who Are We : Premier Dental LLC is a dynamic, growing company with offices in Illinois. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Excellent Customer Service skills Dentrix and/or Eaglesoft (preferred) Full Time Availability - Mon - Sat We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Premier Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Director, CRM Operations & Martech. Position Overview Reporting to the VP of CRM, the Director, CRM Operations will lead the vision, strategy, and roadmap for CRM, CDP, and marketing automation platforms. This role will drive innovation in personalization and customer engagement, building scalable, data-driven journeys that deliver both immediate business impact and long-term value. This role will also optimize and streamline our digital marketing processes, technology, and data-driven initiatives. This role is responsible for ensuring the efficiency of campaign execution, enhancing marketing technology stack capabilities, and driving data integrity and compliance. The ideal candidate is process-driven, analytical, and experienced in managing marketing automation, operations, and cross-functional collaboration. Partnering with cross-functional teams, this leader will shape the future of how we connect with customers across the entire experience - transforming data into meaningful engagement at scale. Key Responsibilities Product Strategy & Ownership Define and communicate the personalization vision, strategy, priorities, and KPIs Lead CRM and personalized campaign execution with cross-functiona Evaluate and integrate Martech platforms to scale customer engagement. Deliver top activation use cases such as advanced segmentation, lead enrichment, and journey orchestration. Strategic & Analytical Leadership Link tactical execution to enterprise business strategies. Use data to measure performance, optimize campaigns, and drive improvements. Identify problems, create scalable solutions, and optimize operational processes. Champion continuous improvement and stay ahead of industry trends. Customer Journey & Personalization Translate journey insights into digital tools that improve targeting, relevance, and conversion. Leverage AI, customer profiling, and computed traits to enrich CRM/CDP models and boost ROI. Deliver personalized use cases like real-time content, contractor training, and behavioral tracking. Manage relationships with external vendors and agencies supporting digital marketing efforts Background in customer journey mapping or omni-channel orchestration Data Activation & Optimization Drive adoption of a unified customer profile across all touchpoints (Web, Call Center, CRM, Email, AZEKNow, etc.) Oversee platform implementation and evolution. Monitor KPIs including conversion, lead quality, campaign performance, and engagement across channels. Leadership & Collaboration Lead cross-functional teams in a matrixed environment to deliver measurable outcomes. Build strong partnerships across marketing, product, IT, and analytics. Foster a culture of innovation, agility, and customer-centricity. Compliance & Best Practices Ensure marketing campaigns comply with data privacy laws and industry regulations. Maintain deliverability best practices for email and messaging platforms Stay up to date on digital marketing trends and best practices, ensuring the team remains innovative and competitive Act as the key liaison between marketing, IT, analytics, and product teams to ensure alignment on business objectives. Work CRM Channel teams with creative, content, and digital teams to streamline asset creation and campaign execution. Partner with sales and customer support teams to align marketing initiatives with customer needs. Qualifications 10+ years in digital product management with deep expertise in CRM, CDP, or Martech platforms Hands-on experience with Salesforce, CDPs (Datacloud preferred), and automation tools Proven track record driving personalization, segmentation, and data-driven marketing at scale Knowledge of data privacy, consent management, and compliance (GDPR, CCPA, HIPAA) Strong ability to turn technical architecture and customer insights into scalable business solutions. Demonstrated success leading cross-functional teams and delivering measurable results. Entrepreneurial mindset with strong problem-solving and innovation skills Excellent analytical, communication, and collaboration skills If you are an applicant residing in California, please view our privacy policy here: ********************************************************************************* Salary: Annual pay range: $150,000 - $180,000, plus bonus/incentives A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

Innovative Orthodontic Centers is looking for for an Orthodontic Assistant to join our team. Preferred Experience * 1+ years of Orthodontic assisting experience * iTero scanner * Dophin or other dental software experience Schedule Availability Needed Monday - Friday 7:30 a.m. - 5:30 p.m. 1 Saturday a month 7:30 a.m. - 2:30 p.m. About Innovative Orthodontic Centers Innovative Orthodontic Centers, like each Heartland Dental supported office, is unique to the community and the patients they serve. * Join a 7 person team that thrives on collaboration, communication and community * Located on 55 S Main St. in Naperville * Fast-paced environment supported with an energetic team Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Dental Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first. As a Dental Assistant, you'll enjoy state of the art technology while being surrounded by camaraderie and support. This is where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve. More about the role * Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment * Conduct a thorough review of the patient's health history in order to provide quality care * Take and process x-rays and other diagnostic assessments (iTero 3D scanner, digital photography, etc.) * Provide superior chairside assistance (i.e., four-handed dentistry) to supported dentists during a wide variety of procedures in accordance with the state dental practice act * Utilize Dolphin for patient scheduling and record keeping * Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations * Manage supply and inventory levels, as well as place and expedite orders as needed * Partner with the providers and team to implement Heartland Dental systems and maximize office workflow What You'll Gain * Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) * Front loaded education and training, providing you the opportunity to develop to your full potential * Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential Minimum Qualifications * Working knowledge of dental procedures and terminology * Experience working in a fast-paced and customer-centric environment * If required under the state dental practice act, dental assistant certification and/or x-ray certification * Excellent communication and organizational skills * The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Physical Requirements: * Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position * Prolonged periods sitting and standing * Must be able to lift and carry up to 45 pounds at times * Availability to attend virtual training sessions (or in-person) periodically throughout the year * As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

The Role: Dental Dreams actively seeks a motivated Dentist Recruiter professional with college campus recruiting experience for our dental service organization (DSO). This position will be focused on recruiting, developing networks, and providing support to candidates. The Doctor Recruiter requires a high level of organization, people skills, be able to work in a fast-paced environment, and the ability to travel. Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff who are committed to superior patient care. More than 94% of Dental Dreams' patients say they would recommend us to family and friends. Responsibilities: Full cycle Dentist recruitment Prospect candidates using the internet, journals, database sourcing, and cold calling Conduct on-campus presentations and social events at dental schools Screen candidates and schedule interviews with the hiring manager Provide detailed entry of all information and tracking of the candidate into company database Develop a partnership with educational institution Career Centers Creates and maintains a flow of candidates Effectively screen and assess qualified candidates Other initiatives and projects as assigned Qualifications: Required: Be able to work full-time on-site in our downtown Chicago (River North) office. Travel to on-campus recruiting events. Must be open to overnight travel. Bachelor's degree MS Office suite Excellent written and verbal communication skills Salary: Highly competitive compensation package with a substantial bonus At KOS Services Inc. / Dental Dreams, we are proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Job Description The Role: Dental Dreams in Chicago, Illinois seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists. Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff. Responsibilities: Supervise all front and back-office staff; and cover those roles if necessary. Have a patient-centric disposition and foster a culture of service Hiring & training of support staff, performance management & annual reviews Accurately verify dental benefits and check-in/out processes Assist with presenting and/or explaining treatment plans Collect payments, co-payments, and deductibles Overseeing patient scheduling per goals Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Other duties as assigned Qualifications: Required: Managerial and Dental Assistant experience Possesses a track record for providing outstanding customer service Must be able to work in a fast-paced, hands-on environment Preferred: Dental practice management experience Bilingual Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

The Master Data Management (MDM) Lead, Data & Reporting Systems will support the Accounting & Finance master data strategy, governance, and operational excellence for the SAP S/4HANA Public Cloud environment. This role is responsible for defining and implementing data governance frameworks, leading and executing master data processes, and ensuring the integrity and consistency of data across all business domains. At Heartland Dental, we provide non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,900 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported Doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. To give you an idea of the team structure, the MDM Lead will partner with team leaders, business process owners, and technical teams to drive data-driven transformation, ensuring that master data supports scalable, compliant, and efficient business operations. Below is an overview of the duties and responsibilities you would take on in this role: Governance & Standards * Support the execution of the MDM strategy aligned with digital transformation goals and SAP S/4HANA Public Cloud architecture. * Help define and establish and chair the "MDM Review Council" to ensure cross-functional alignment on data standards, processes, and ownership as it pertains to Accounting & Finance systems * Act as the trusted advisor on master data best practices and governance within the SAP ecosystem and ancillary accounting systems * Design and enforce global data models, naming conventions, and approval workflows for key master data domains (Company Codes, Profit Centers, Cost Centers, Projects/WBS Elements, Chart of Accounts, Business Partners, etc.) * Drive the harmonization of master data across various applications and reporting systems. * Develop and monitor data quality metrics, ensuring continuous improvement in data accuracy, completeness, and compliance. Data Migration & Projects * Lead the master data workstream for SAP S/4HANA Public Cloud implementation and ongoing releases. * Support data migration strategy, including data cleansing, mapping, validation, and testing using tools such as SAP Data Migration Cockpit, MDG, or Data Services. * Serve as MDM Lead for the cutover and stabilization activities related to master data for new rollouts, integrations, or acquisitions. Operational Excellence * Execute the day-to-day maintenance of financial master data management in S/4 Public Cloud and ancillary systems * Define and monitor SLAs for master data creation, change, and approval processes. * Implement automation and data quality monitoring solutions to enhance efficiency and governance. Collaboration & Stakeholder Engagement * Partner with Accounting & Finance, Accounts Payable, and Other Department leaders to ensure master data aligns with business process requirements. * Collaborate with IT, integration teams, and xP&A to ensure seamless data flow between systems. Minimum Requirements: Education & Experience * Bachelor's or Master's degree in Information Systems, Computer Science, Data Management, Accounting, Finance, or related field. * 5+ years of experience in Master Data Management, Data Governance, or Enterprise Data roles, with at least 2+ years leading or owning a process or team * Familiarity with SAP S/4HANA Public Cloud; exposure to SAP HANA Cloud Data Warehouse environments * Hands-on experience with SAP master data domains and data governance frameworks. * Willingness to travel as needed (10%). * The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Technical Skills * Deep knowledge of SAP master data objects (Company Codes, Profit Centers, Cost Centers, Projects/WBS Elements, Chart of Accounts, Business Partners, etc.) * Strong understanding of data quality management, metadata management, and data lifecycle processes. * Understanding of SAP MDG (Master Data Governance), SAP Data Migration Cockpit, and/or Data Services. Leadership & Soft Skills * Strategic thinker with the ability to translate business needs into data management initiatives. * Experience in cross-functional initiatives across various teams * Excellent communication and stakeholder management skills. * Strong analytical mindset, attention to detail, and a commitment to continuous improvement. * Ability to work effectively in a cloud-based, agile environment. * Currently an individual contributor role; no direct supervisory responsibilities at this time. * May assume leadership or supervisory responsibilities in the future as the team or department grows. Desirable Qualifications: * SAP Certified Application Associate - SAP S/4HANA Cloud, Public Edition * SAP Certified Application Associate - Master Data Governance (MDG) * DAMA Certified Data Management Professional (CDMP) or equivalent Physical Requirements: * Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position * Prolonged periods sitting at a desk and working on a computer * Must be able to lift up to 15 pounds at times We put our people first at Heartland Dental, and that shows in our generous benefits package. Company retains the sole discretion to change the duties of the position at any time. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

DENTIST OWNED Dental Dreams is owned and operated by our original founding dentist. We have been in practice for over 20 years, making decisions based upon what is best for our patients from a dentist's perspective. GREAT DENTISTS. We invest in hiring the best dentists and provide them with modern, top-quality dental facilities. GREAT EXPERIENCE. Our dentists are experienced in performing ALL avenues of general dentistry. We see and treat any/all dental problems with excellent results, while offering our dentist's the mentorship and training to be the best doctor they can be. FIND YOUR PURPOSE. At Dental Dreams we pride ourselves on bringing top quality dentistry to all members of the communities we serve, with an added focus of helping the underserved. Compensation: Permanent daily minimum guarantee + Production Up to $50,000 Sign-on Bonus The current average compensation for this practice ranges from $250,000-$300,000+ Clinical Practice: Complete autonomy over treatment planning Mentoring by top-rated, experienced clinicians Full patient schedule Fully digital and paperless office Discretion over dental supplies and instruments Benefits Paid vacation time Flexible schedules available (full-time, part-time, or Saturdays only) Robust continuing education program Malpractice reimbursement Visa and permanent residency sponsorship Health and Vision insurance Dental coverage for associates and immediate family members Requirements: A current or future dental license is required DDS/DMD in Dentistry from an accredited US dental program

The Role: Dental Dreams / KOS Services LLC actively seeks a motivated Claim Reviewer to join our team. This position reviews unpaid claims by gathering information of claim status to ensure timely payments, as well as preparing detailed reports of claims activity and submitting findings as requested. This is a full-time position in the office 5 days/week in our newly renovated office in Chicago Loop/River North. This position is an entry-level role and great opportunity to gain experience in the Dental Industry. We seek to promote from within and their are always opportunities for advancement! Who Are We: KOS Services LLC is a dynamic, growing company with offices under management in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities to people in underserved communities. We hire only the most qualified dentists and staff committed to superior patient care. Benefits: The benefits package includes: Medical & Vision Insurance FREE dental treatment at our clinics PTO 401K Life Insurance, Pet Insurance, and more Responsibilities: Reviews Claims Gather Claim Information Submit Findings Follow up on outstanding claims Qualifications: Required: Fully Onsite role - must be able to work in Chicago office 5 days/week Data entry Well organized, detail-oriented and self-motivated Preferred: Knowledge of dental codes and/or dental insurance Knowledge of Detailed Report of Claims Dental Field Experience

Vice President, Lifetime Value & Patient Financing - Marketing We are seeking a senior executive with a proven track record in patient financing and consumer engagement to serve as the Vice President, Lifetime Value & Patient Financing. This leader will develop and implement world-class patient financing solutions that maximize patient affordability, enhance treatment adoption, and drive multi-year same-office growth. This role will also oversee lifetime value marketing programs that follow a strategic patient journey approach-ensuring every patient interaction, from first appointment to long-term retention, is optimized to drive engagement, loyalty, and advocacy. The ideal candidate will bring expertise in consumer financing, strategic patient journey mapping, and marketing-driven growth strategies to create a seamless, high-value experience for both patients and practice teams. Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in nearly 1,900 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported Doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. The Vice President, Lifetime Value & Patient Financing reports to the Chief Marketing Officer and manages 2-3 direct reports. Below is an overview of the duties and responsibilities you would take on in this role: * Patient Financing Strategy & Optimization * Develop a best-in-class patient financing strategy that increases access to care while improving office profitability. * Leverage strategic patient journey mapping to determine optimal financing touchpoints for maximum impact on conversion and retention. * Implement a continuous improvement model to enhance financing options and thus effectiveness, ensuring greater capital access for patients and increased revenue for Heartland. * Lead partnerships with financial institutions to expand patient financing options. * Ensure compliance with legal and regulatory requirements. * Seamless PMS Integration & Office Enablement * Oversee seamless financing integration into the Practice Management System (PMS) (currently Dentrix) to enhance staff efficiency and patient experience. * Ensure financing tools and processes are fully embedded in daily office operations to drive adoption. * Optimize application workflows to improve approval rates, reduce friction, and enhance the staff and patient experience. * Patient Lifetime Value & Engagement - A Strategic Journey Approach * Map and optimize the entire patient journey from the first appointment through retention, reactivation, and advocacy. * Develop engagement programs that guide patients seamlessly through key lifecycle touchpoints, ensuring financing is positioned at the right moments to drive conversion and satisfaction. * Lead targeted initiatives that enhance lifetime patient value, including: * Appointment journey optimization: Proactive scheduling, follow-up, and no-show recovery to keep patients engaged. * Seamless financing education touchpoints: Ensure financing is integrated at critical moments (e.g., pre-visit, treatment planning, post-care follow-up). * Personalized communications & automation: Leverage patient data to tailor outreach based on treatment needs and financing eligibility. * Referral program with patient advocacy in mind: Encourage satisfied patients to refer others through incentivized referral programs aligned with their financing and treatment journey. * Reactivation campaigns designed around patient needs: Re-engage lapsed patients by addressing barriers to returning-whether financial, time-related, or lack of treatment urgency. * Reputation & experience management: Drive online reviews and social proof by ensuring financing and service quality meet or exceed patient expectations. * Leadership & Cross-Functional Collaboration * Build, mentor, and lead a high-performing team focused on patient financing and lifetime value marketing. * Partner with rest of marketing, operations, finance, call center and IT to align financing and engagement strategies with business goals. * Serve as the enterprise expert on patient financing trends, technology, and best practices. * Drive a data-driven approach to continuously measure, optimize, and enhance financing programs and marketing effectiveness. Minimum requirements * 15+ years in consumer financing, patient financing, financial services, or healthcare financing. * Proven ability to drive revenue growth through strategic financing programs and trade-up/trade-in strategies. * Experience integrating financing solutions into PMS systems (Dentrix experience preferred). * Strong marketing background in consumer engagement, patient journey optimization, and retention strategies. * Demonstrated leadership in scaling high-impact teams and cross-functional collaboration. * Ability to travel 50% for meetings, trainings, and other company related activities Physical Requirements: * Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position * Prolonged periods sitting at a desk and working on a computer * Must be able to lift up to 15 pounds at times The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. With this position comes a competitive compensation package including salary, bonus potential and stock options (per vesting schedule). We put our people first at Heartland Dental, and that shows in our generous benefits package. Company retains the sole discretion to change the duties of the position at any time. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

The Role: KOS Services LLC actively seeks motivated Dental Billing Specialists. The role will be responsible for collecting balances and account reconciliations of insurance and patient balances. Daily responsibilities include insurance billing, data entry, and tracking payments. The ideal candidate will excellent organizational and administrative skills and excel at multi-tasking. In addition, previous experience and knowledge of dental codes/insurance is required to succeed in this role. We prefer those who have worked first-hand in dental clinics and/or those who have previous dental billing/collections experience. ***This is a fully onsite role at our corporate office - we are in office 5 days/week - (We are located on Clark & Kinzie in Chicago - River North).*** Who Are We: KOS Services LLC is a dynamic, growing company with 77+ dental clinics across 11 states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities to people in underserved communities. We hire only the most qualified dentists and staff committed to superior patient care. Benefits: Highly competitive compensation The benefits package includes: Medical & Vision Insurance FREE dental at any of our clinics 401K PTO Life Insurance, Pet Insurance and more Responsibilities: Data Entry Check charts Submit claims Post checks Insurance billing Follow up on outstanding claims / balances Qualifications: Required: Well-organized, detail-oriented, and self-motivated Excellent communication and customer service skills MUST BE Able to commute to downtown Chicago Office 5 days/week MUST HAVE Knowledge of dental codes and/or dental insurance Preferred: Knowledge of accounts receivables and insurance policies/benefits. Dental Industry Experience At KOS Services LLC, we are proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Wooded Acres Dental Care in Hawthorn Woods is looking for a Practice Manager of Operations to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you'll work in an environment that encourages learning, team cohesion, and puts patients first. As a Practice Manager of Operations, you'll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged! More about the role * Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills * Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality) * Ensure goals and priorities of Doctors and teams are achieved through servant leadership * Bell Leadership Training every 18-24 months * Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles * Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals * Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed * Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals * Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs * Understand the benefits and metrics of DMP and help Doctor to monitor progress * Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice * Partner with Doctors to identify skills needed for open positions and proper selection team within the practice * Successfully onboard new team members through partnerships with recruiting and support office * Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles What You'll Gain * Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off) * Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors * Access to an expansive network of mentors and networking opportunities * Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care About Wooded Acres Dental Care Wooded Acres Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve. * Join a 7 person team that thrives on collaboration, communication and community Minimum Qualifications * Associate's or Bachelor's degree or 3 - 5 years' leadership experience (in a professional office, hospitality, retail, banking, medical, etc.) * Experience working in a fast-paced and customer-centric environment * Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies * Excellent communication, leadership, coaching, and conflict resolution skills * Trustworthy; maintain patient confidentially and team ethics Preferred Experience * 1+ years of experience in a dental or medical setting * 1+ years of experience with insurance billing and accounts receivable * Dentrix or other dental software experience Physical Requirements: * Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position * Prolonged periods sitting at a desk and working on a computer * Must be able to lift up to 15 pounds at times * Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved) * As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN. Who is Heartland Dental? As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,800 supported doctors in 39 states and over 1,700 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders. At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Briawood Park Dental Care is looking for a Hygiene Assistant to join our team. Schedule Availablity Needed Monday 7:30 a.m. - 5 p.m. Tuesday 7:30 a.m. - 6 p.m. Wednesday 7:30 a.m. - 6 p.m. Thursday 8:30 a.m. - 6 p.m. Friday 7:30 a.m. - 3 p.m. This is the perfect role for someone with little to no dental experience to join a world-class organization that offers unparalleled training. Our on-the-job training will give you extensive hands-on dental experience and perfect your assisting skills with a company that offers ongoing development and future career path opportunities. In this role, you will work side by side our amazing hygiene providers to provide the best possible patient care to our local community. As a Hygiene Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first. You'll enjoy state-of-the-art technology while being surrounded by camaraderie and support. This is where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care. About Briarwood Park Dental Care Briawood Park Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve. * Join a 7 person team that thrives on collaboration, communication and community * Located on Wukegan Road in Deerfield * Fast-paced office with a family atmosphere What You'll Gain * Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) * Front-loaded education and training, providing you the opportunity to develop to your full potential * Opportunity to be a part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential. More about the role * Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment. * Conduct a thorough review of the patient's health history to provide quality care. * Provide superior assistance to supported hygienists during a wide variety of procedures in accordance with the state dental practice act. * Assist with setting up rooms for all hygiene visits including stocking and restocking instruments and supplies * Utilize Dentrix for patient scheduling and record keeping. * Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations * Partner with the providers and team to follow office systems and maximize office workflow. Minimum Qualifications - * On the job training and additional certification may be required based on state requirements * High school graduate or GED Equivalent * Team Player * Ability to work in a fast-paced customer-focused environment. * Excellent communication and organizational skills * The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Physical Requirements: * Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position. * Prolonged periods sitting and standing. * Must be able to lift and carry up to 45 pounds at times. * Availability to attend virtual training sessions (or in-person) periodically throughout the year. * As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Business Assistant Dental Care of Round Lake Beach is looking for an experienced Business Assistant to join our team! In this role, you'll be the first and last impression for our patients - greeting them with a smile, supporting our clinical team, and helping patients understand their insurance and financial options for treatment. Schedule * Monday & Tuesday: 8:30 AM - 6:00 PM * Wednesday & Thursday: 7:30 AM - 5:00 PM * Friday: 9:30 AM - 3:00 PM Compensation * $18.00 - $22.00 per hour, depending on experience Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More about the role * Greet and welcome patients as they enter the office to create a great first impression of our team * Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies * Utilize Dentrix for patient scheduling and records * Schedule and confirm appointments for multiple providers in the office * File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage * Post insurance and patient payments and process accounts receivables * Review treatment plan fees and payment options with patients * Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You'll Gain * Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) * Front loaded education and training, providing you the opportunity to develop to your full potential * Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential * Access to on-demand Daily Pay About Dental Care of Round Lake Beach Dental Care of Round Lake Beach, like each Heartland Dental supported office, is unique to the community and the patients they serve. Minimum Qualifications * Experience working in a fast-paced and customer-centric environment * Excellent communication and organizational skills * The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience * 1+ years of experience in a dental or medical setting * 1+ years of experience with insurance billing and accounts receivable * Dentrix or other dental software experience Physical Requirements: * Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position * Prolonged periods sitting at a desk and working on a computer * Must be able to lift up to 15 pounds at times * Availability to attend virtual training sessions (or in-person) periodically throughout the year * As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Family Dental Care of Sycamore is looking for a Business Assistant to join our team. Schedule Availability Needed Monday 9:30 a.m. - 7 p.m. Tuesday 7:30 a.m. - 5 p.m. Wednesday 7:30 a.m. - 5 p.m. Thursday 7:30 a.m. - 5 p.m. Friday Off About Family Dental Care of Sycamore Family Dental Care of Sycamore, like each Heartland Dental supported office, is unique to the community and the patients they serve. * Join a 14 person team that thrives on collaboration, communication, and community * Located on Dekalb Ave betwee Dunkin' Donuts and Giordano's in Sycamore * Collaborative and Positive Environment Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More about the role * Greet and welcome patients as they enter the office to create a great first impression of our team * Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies * Utilize Dentrix for patient scheduling and records * Schedule and confirm appointments for multiple providers in the office * File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage * Post insurance and patient payments and process accounts receivables * Review treatment plan fees and payment options with patients * Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You'll Gain * Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) * Front loaded education and training, providing you the opportunity to develop to your full potential * Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential * Access to on-demand Daily Pay * Minimum Qualifications * Experience working in a fast-paced and customer-centric environment * Excellent communication and organizational skills * The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience * 1+ years of experience in a dental or medical setting * 1+ years of experience with insurance billing and accounts receivable * Dentrix or other dental software experience Physical Requirements: * Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position * Prolonged periods sitting at a desk and working on a computer * Must be able to lift up to 15 pounds at times * Availability to attend virtual training sessions (or in-person) periodically throughout the year * As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Dental Receptionist- Front Office- Oswego Commons Family Dental Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Schedule Availabilty Needed Monday 8:30 a.m. - 4:30 p.m. Tuesday 9:45 a.m. - 7 p.m. Wednesday 8:30 a.m. - 5:30 p.m. Thursday 8:30 a.m. - 5:30 p.m. Friday 7:30 a.m. - 2:30 p.m. Full benefits package including PTO, health and wellness discounts, Telehealth options, Direct Pay, and more! About Oswego Commons Family Dental Oswego Commons Family Dental, like each Heartland Dental supported office, is unique to the community and the patients they serve. * Join a 22 person team that thrives on collaboration, communication and community * Located on Douglas Rd next to Panera in Oswego * Fast-paced and Growing Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More about the role * Greet and welcome patients as they enter the office to create a great first impression of our team * Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies * Utilize Dentrix for patient scheduling and records * Schedule and confirm appointments for multiple providers in the office * File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage * Post insurance and patient payments and process accounts receivables * Review treatment plan fees and payment options with patients * Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You'll Gain * Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) * Front loaded education and training, providing you the opportunity to develop to your full potential * Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential * Access to on-demand Daily Pay Minimum Qualifications * Experience working in a fast-paced and customer-centric environment * Excellent communication and organizational skills * The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience * 1+ years of experience in a dental or medical setting * 1+ years of experience with insurance billing and accounts receivable * Dentrix or other dental software experience Physical Requirements: * Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position * Prolonged periods sitting at a desk and working on a computer * Must be able to lift up to 15 pounds at times * Availability to attend virtual training sessions (or in-person) periodically throughout the year * As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

The Role: Dental Dreams at 10 S Larkin, Joliet IL seeks qualified dentists to provide dental services to patients utilizing background and understanding of prosthodontics, periodontics, endodontics, pediatric dentistry, orthodontics, oral pathology, oral medicine, oral surgery, and radiology. We provide the ultimate in quality general dentistry to the entire family in a modern, technologically advanced setting with experienced support staff. Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. We hire only the most qualified dentists and staff committed to personal and superior patient care. More than 94% of our patients say they would recommend them to family and friends. Requirements: A dental license is required Be able to work 40 hours per week DDS in Dentistry (Will accept DMD in Dentistry) or a foreign academic equivalent with a background and/or coursework in prosthodontics, periodontics, endodontics, pediatric dentistry, orthodontics, oral pathology, oral medicine, oral surgery, and radiology. Compensation: Daily minimum guarantee starting at $700 for most locations Sign-on Bonus The average compensation of full-time dentists above $220,000/ per year Clinical Practice: Complete autonomy over treatment planning Mentoring by top-rated, experienced clinicians Full patient schedule Fully digital and paperless office Discretion over dental supplies and instruments Benefits: Health insurance Malpractice insurance Three weeks' vacation Continuing Education Company Sponsored 401(k) Relocation expenses Visa and permanent residency sponsorship Dental coverage for associates and immediate family members #LI-PB1 KOS Services Inc. / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Director, CRM Operations & Martech. **Position Overview** Reporting to the VP of CRM, the Director, CRM Operations will lead the **vision, strategy, and roadmap** for CRM, CDP, and marketing automation platforms. This role will drive innovation in personalization and customer engagement, building scalable, data-driven journeys that deliver both immediate business impact and long-term value. This role will also optimize and streamline our digital marketing processes, technology, and data-driven initiatives. This role is responsible for ensuring the efficiency of campaign execution, enhancing marketing technology stack capabilities, and driving data integrity and compliance. The ideal candidate is process-driven, analytical, and experienced in managing marketing automation, operations, and cross-functional collaboration. Partnering with cross-functional teams, this leader will shape the future of how we connect with customers across the entire experience - transforming data into meaningful engagement at scale. **Key Responsibilities** **Product Strategy & Ownership** + Define and communicate the personalization vision, strategy, priorities, and KPIs + Lead CRM and personalized campaign execution with cross-functiona + Evaluate and integrate Martech platforms to scale customer engagement. + Deliver top activation use cases such as advanced segmentation, lead enrichment, and journey orchestration. **Strategic & Analytical Leadership** + Link tactical execution to enterprise business strategies. + Use data to measure performance, optimize campaigns, and drive improvements. + Identify problems, create scalable solutions, and optimize operational processes. + Champion continuous improvement and stay ahead of industry trends. **Customer Journey & Personalization** + Translate journey insights into digital tools that improve targeting, relevance, and conversion. + Leverage AI, customer profiling, and computed traits to enrich CRM/CDP models and boost ROI. + Deliver personalized use cases like real-time content, contractor training, and behavioral tracking. + Manage relationships with external vendors and agencies supporting digital marketing efforts + Background in customer journey mapping or omni-channel orchestration **Data Activation & Optimization** + Drive adoption of a unified customer profile across all touchpoints (Web, Call Center, CRM, Email, AZEKNow, etc.) + Oversee platform implementation and evolution. + Monitor KPIs including conversion, lead quality, campaign performance, and engagement across channels. **Leadership & Collaboration** + Lead cross-functional teams in a matrixed environment to deliver measurable outcomes. + Build strong partnerships across marketing, product, IT, and analytics. + Foster a culture of innovation, agility, and customer-centricity. + Compliance & Best Practices + Ensure marketing campaigns comply with data privacy laws and industry regulations. + Maintain deliverability best practices for email and messaging platforms + Stay up to date on digital marketing trends and best practices, ensuring the team remains innovative and competitive + Act as the key liaison between marketing, IT, analytics, and product teams to ensure alignment on business objectives. + Work CRM Channel teams with creative, content, and digital teams to streamline asset creation and campaign execution. + Partner with sales and customer support teams to align marketing initiatives with customer needs. **Qualifications** + 10+ years in digital product management with deep expertise in CRM, CDP, or Martech platforms + Hands-on experience with Salesforce, CDPs (Datacloud preferred), and automation tools + Proven track record driving personalization, segmentation, and data-driven marketing at scale + Knowledge of data privacy, consent management, and compliance (GDPR, CCPA, HIPAA) + Strong ability to turn technical architecture and customer insights into scalable business solutions. + Demonstrated success leading cross-functional teams and delivering measurable results. + Entrepreneurial mindset with strong problem-solving and innovation skills + Excellent analytical, communication, and collaboration skills If you are an applicant residing in California, please view our privacy policy here: ********************************************************************************* + Salary:Annual pay range: $150,000 - $180,000, plus bonus/incentives + A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match