Support Specialist jobs at HTLF

Manage Media content through specific workflow based Operations Monitor, reconcile and QA content Adept with all Client tools to make required changes to content Written and verbal communication with Clients and Network Partners Triage issues and work with cross functional teams for escalating, mitigating or troubleshooting issues Rule, Analysis, and Knowledge based decision making End to end ownership, tracking and reporting of issues Salary Range: $38,000 - $45,000 per year

Join the industry leader to design the next generation of breakthroughs. Innovate to solve the world's most important challenges. Honeywell is a Fortune 100 company that invents and manufactures technologies to address critical challenges linked to global macrotrends such as safety, security, productivity, global urbanization and energy. With approximately 129,000 employees worldwide, including more than 19,000 engineers and scientists, Honeywell has an unrelenting focus on quality, delivery, value, and technology in everything they make and do. Honeywell has been named a Top 100 Global Innovator for seven years in a row, recognizing the company's global reach of portfolio and invention influence. In Kansas City, Honeywell Federal Manufacturing & Technologies (FM&T) manages and operates the U.S. Department of Energy/National Nuclear Security Administration's (NNSA) Kansas City National Security Campus. This state-of-the-art engineering, manufacturing and sourcing facility produces a wide array of intricate components to deliver trusted national security products and government services primarily for the NNSA. Honeywell FM&T's culture of integrity, commitment and continuous improvement enables them to deliver responsive, collaborative and innovative management and technology services and products that translate into cutting edge solutions to complex national security issues. Summary This position performs a full range of complex engineering support assignments requiring significant knowledge of manufacturing, business and project management processes. Duties and Responsibilities The ability to work independently at a high level on complex engineering support tasks in alignment with business strategies/tactics. Identifies and pursues improvement opportunities, develops revised processes, and performs updates and/or maintenance to existing MES factory instructions. Create new production routings. Adhere to factory instruction standards. Facilitate reviews with other parties such as Production Control, Quality Engineering, Inspection, Product Engineering and Operations before final release to minimize subsequent changes. Troubleshoot and resolve issues related to work instructions. Interpret design definitions and suggests improvements for function, manufacturability, and cost. Facilitate reviews with process and quality engineering and production operations. Assess utilization of capital equipment in assigned area(s), provides recommendations for improved utilization, and conducts annual inventory and reporting as required. Creates documentation for engineering concurrence supporting cost management, generation of Cost Price Estimates (CPEs), risk assessments, and management/tracking against cost and schedule requirements. Helps create, maintain, and assess quality documentation required for product acceptance. Perform mentoring responsibilities for engineering support specialist II. You Must Have Bachelor's degree and five (5) or more years of relevant experience is required OR in lieu of degree at least seven (7) years previous experience in general business operations, manufacturing or engineering related administrative activities such as configuration management, financial reporting product testing procedures & data entry. Proven ability in decision making, organization & problem solving. Ability to travel up to 10% of the time. Ability to work remote, hybrid, or on-site as directed by management and is determined by the needs of the business. Regular and reliable attendance is an essential function of this job. United States Citizenship Ability to obtain and maintain, a U.S. Department of Energy (DOE) security clearance (some positions require additional DOE designations) We Value Strong PC literacy, proficient in MS office products. Effective verbal and written communication skills. Demonstrated subject matter expertise in MES, Matrix, Enterprise Content Management, Computer Aided Design, and others. Ability to interface effectively with support organizations and internal customers such as Manufacturing, next assembly, etc., and exercise judgment to determine appropriate action. Understanding of KCNSC processes and knowledge of KCNSC product strongly preferred. This /job posting is not all inclusive and other duties may be assigned This job description/job posting is not all inclusive and other duties may be assigned. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. If you require a reasonable accommodation to submit an application, please send an email to our Reasonable Accommodation Support Team. Additional Information: Job ID: 3675 Category: Engineering Level of Experience: Posting Location: Kansas City National Security Campus 14520 Botts Road Kansas City, MO, 64147 Remote Eligibility: On-Site Travel Required: 0-10% Approved Work States: MO Hourly/Salary: Salary Hiring Manager: Justin Scott Stuewe Division: E00 Department: E48 #FMT2021

Join the industry leader to design the next generation of breakthroughs. Innovate to solve the world's most important challenges. Honeywell is a Fortune 100 company that invents and manufactures technologies to address critical challenges linked to global macrotrends such as safety, security, productivity, global urbanization and energy. With approximately 100,000 employees worldwide, including more than 19,000 engineers and scientists, Honeywell has an unrelenting focus on quality, delivery, value, and technology in everything they make and do. Honeywell has been named a Top 100 Global Innovator for seven years in a row, recognizing the company's global reach of portfolio and invention influence. In Kansas City, Honeywell Federal Manufacturing & Technologies (FM&T) manages and operates the U.S. Department of Energy/National Nuclear Security Administration's (NNSA) Kansas City National Security Campus. This state-of-the-art engineering, manufacturing and sourcing facility produces a wide array of intricate components to deliver trusted national security products and government services primarily for the NNSA. Honeywell FM&T's culture of integrity, commitment and continuous improvement enables them to deliver responsive, collaborative and innovative management and technology services and products that translate into cutting edge solutions to complex national security issues. Summary This position performs a full range of complex engineering support assignments requiring significant knowledge of manufacturing, business and project management processes. Duties and Responsibilities The ability to work independently at a high level on complex engineering support tasks in alignment with business strategies/tactics. Identifies and pursues improvement opportunities, develops revised processes, and performs updates and/or maintenance to existing MES factory instructions. Create new production routings. Adhere to factory instruction standards. Facilitate reviews with other parties such as Production Control, Quality Engineering, Inspection, Product Engineering and Operations before final release to minimize subsequent changes. Troubleshoot and resolve issues related to work instructions. Interpret design definitions and suggests improvements for function, manufacturability, and cost. Facilitate reviews with process and quality engineering and production operations. Assess utilization of capital equipment in assigned area(s), provides recommendations for improved utilization, and conducts annual inventory and reporting as required. Creates documentation for engineering concurrence supporting cost management, generation of Cost Price Estimates (CPEs), risk assessments, and management/tracking against cost and schedule requirements. Helps create, maintain, and assess quality documentation required for product acceptance. Perform mentoring responsibilities for engineering support specialist II. You Must Have Bachelor's degree and five (5) or more years of relevant experience is required OR in lieu of degree at least seven (7) years previous experience in general business operations, manufacturing or engineering related administrative activities such as configuration management, financial reporting product testing procedures & data entry. Proven ability in decision making, organization & problem solving. Ability to travel up to 10% of the time. Ability to work remote, hybrid, or on-site as directed by management and is determined by the needs of the business. Regular and reliable attendance is an essential function of this job. United States Citizenship Ability to obtain and maintain, a U.S. Department of Energy (DOE) security clearance (some positions require additional DOE designations) We Value Bachelor's degree or two additional years of direct work experience in lieu of a Bachelor's degree. PC literacy required, proficient in MS office products. Intermediate Excel Skills. Effective verbal and written communication skills. Demonstrated subject matter expertise in MES, Matrix, Enterprise Content Management, Computer Aided Design, and others. Ability to interface effectively with support organizations and internal customers such as Manufacturing, next assembly, etc., and exercise judgment to determine appropriate action. Understanding of KCNSC processes and knowledge of KCNSC product strongly preferred. Some positions may require additional training and qualification. This /job posting is not all inclusive and other duties may be assigned This job description/job posting is not all inclusive and other duties may be assigned. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. If you require a reasonable accommodation to submit an application, please send an email to our Reasonable Accommodation Support Team. Additional Information: Job ID: 3805 Category: Engineering Level of Experience: Posting Location: Kansas City National Security Campus 14520 Botts Road Kansas City, MO, 64147 Remote Eligibility: On-Site Travel Required: 0-10% Approved Work States: MO Hourly/Salary: Salary Hiring Manager: Ragiemra Amato Division: E00 Department: E12 #FMT2021

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team, you will ensure the operational stability, availability, and performance of our production application flows. You will encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. **Job Responsibilities** + Provide end-to-end application and infrastructure service delivery to enable successful business operations of the firm. + Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability. + Participate in a global production support team, supporting multiple applications with a focus on business intelligence, data warehouses, sub-ledger data mart systems, and core enterprise applications. + Monitor production environments for anomalies and address issues utilizing standard observability tools. + Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs. + Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning. + Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments. + Assist in developing long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure. + Participate in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements. + Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure. **Required Qualifications, Capabilities, and Skills** + Formal training or certification on software engineering concepts and 3+ years applied experience + 5+ years of experience supporting SAP BW/BO/BPC operational environments with daily execution. + 3+ years of experience troubleshooting, resolving, and maintaining information technology services. + 3+ years of UNIX and Control-M experience. + Strong hands-on experience with SAP ABAP programming and HANA SQL scripts. + Demonstrated experience in constructing, delivering, and supporting business intelligence, data warehouses, data marts, and core enterprise applications. + Must be strong in BW, BO, and have BPC experience. + Demonstrated knowledge of applications or infrastructure in large-scale technology environments, both on-premises and public cloud. + Experience with observability and monitoring tools and techniques. + Exposure to processes within the Information Technology Infrastructure Library (ITIL) framework. **Preferred Qualifications, Capabilities, and Skills** + Strong experience supporting critical enterprise-level applications, with analytical skills to formulate tactical and strategic recommendations. + Demonstrated success in a fast-paced, dynamic production support environment. + Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing. + Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis. + Financial Services industry experience preferred. + Experience in SAP ERP, SAP CO, and SAP FI preferred. + Working understanding of public cloud environments. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Chicago,IL $95,000.00 - $130,000.00 / year

If you're looking for a high-energy, inclusive atmosphere and a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k) programs to tuition reimbursement and flexible work schedules, Commonwealth is focused on helping its employees thrive in an environment suited to their needs. On top of all that, the Technology department offers a hybrid work schedule, so you'll be able to work from home for part of the week! We're looking for a helpdesk specialist to join our ranks. Are you a proactive problem solver with exceptional customer service skills? As a helpdesk specialist, you will put your technical expertise to use, providing our more than 900 home office employees with the technical support they need to do their jobs. In addition, you'll provide technical recommendations and support to our more than 2,000 advisors, as well as their staff, regarding any technology they use. Ours is a fast-paced, on-your-toes environment, and a positive, can-do attitude is a must. Please note: This is a full-time opportunity, working 8:30 a.m. to 5:00 p.m. EST with a 30-minute lunch break. Key Responsibilities * Providing first-level technical support to home office staff, as well as to Commonwealth advisors and their staff, on a wide range of issues and products * Prioritizing and processing help requests to identify and resolve technical issues Core Strengths and Skills * Excellent communication skills (phone etiquette, listening skills, and follow-up skills) * Knowledge and experience troubleshooting basic-to-advanced Windows 10/11 OS and browser problems * Experience with Microsoft Office Suite 2016, 2019, and Office 365 functionality and troubleshooting basic connectivity issues; experience with advanced Microsoft Outlook functionality and protocols involved with connecting to Exchange * Knowledge of Active Directory, Azure, and domain environments * Experience in providing mobile device support (iOS, Android) * Ability to troubleshoot TCP/IP networking issues, including network devices such as printers and scanners * 3+ years' experience working in a technical support role * CompTIA A+, Microsoft MD-100, or equivalent technical certification preferred Have we piqued your curiosity? Can you see yourself thriving in this opportunity? Picture Yourself Here At Commonwealth, we believe in a better world. We hold ourselves and each other to higher standards. We take care of one another. That's why we invest in you-we encourage employee growth both in your career and education; we offer incredible health care benefits; and we find plenty of occasions to celebrate. What's not to love? We are always striving to be better, and we are looking for employees who share that same mindset. Better people, better coworkers, better leaders, better creators. Bring your best work and your full self to the table, and we will do the same. Together, we can build a better future for our advisors, their clients, our company, and you. About Commonwealth Commonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser, provides a suite of business solutions that empowers more than 2,000 independent financial advisors nationwide. Founded in 1979, the firm has headquarters in Waltham, Massachusetts; San Diego, California; and Blue Ash, Ohio. Turning our advisors into raving fans starts by doing the same for our employees. We foster an environment of excellence, growth, rewards, and fun in equal measure. The Fine Print We care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf. Commonwealth is an equal opportunity employer, making intentional efforts to source talent from all backgrounds. Min USD $65,900.00/Yr. Max USD $79,100.00/Yr.

Work for Our Water Resources. Help protect one of Florida's most vital resources - water - with a career at the Southwest Florida Water Management District (District). The District is a government agency whose mission is to protect water resources, minimize flood risks, and ensure the public's water needs are met. We serve a population of nearly 6 million people in west-central Florida as directed by state law. Join our Natural Systems & Restoration Bureau Support the District's Natural Systems & Restoration (NSR) Bureau managing multiple tasks and priorities in a fast-paced, team-oriented environment. This position will serve as a key support role in facilitating the daily administrative functions of the section manager and other professional staff. This role is essential in ensuring the smooth operation of contract tracking, budget development and maintenance, financial transaction processing, records management, and internal reporting. The ideal candidate will also coordinate travel, manage office supplies, support staff training on internal systems, and contribute to the preparation of Governing Board materials and routine bureau reports. This opportunity offers an ability to make an impact on the organization and provides flexibility and a true work-life balance. You'll have the chance to work with a wide range of teams in this promising position, each of which plays a vital role in our efforts to preserve our most valuable natural resources. Using your expertise, you'll play an important role in enhancing the results to ensure a brighter future for the environment of Florida. The District supports employees who prefer a flexible schedule or a remote work schedule so that they can enjoy their time outside of the District through work-life balance. This role is considered hybrid, which means the employee will be required to come on-site and work a portion of their time remotely (must live in Florida). Come build a career that is challenging, fulfilling, and helps support the District's mission to protect Florida's water resources. District employees are offered an excellent total rewards package that includes: Florida Retirement System (FRS) District Total Contribution 13.63% 9 paid holidays (+ 1 floating holiday) Generous vacation and sick leave Paid Parental Leave, including Maternity, Bonding and Family Supportive Work Program Medical and dental insurance (91- 97% District paid) Vision insurance Deferred Compensation Program Basic and voluntary life and AD&D insurance Long-term disability (District Paid) Prescription drug coverage & mail order program Health savings & flexible spending accounts Flexible schedule for work-life balance Legal and Identity Theft protection Wellness program Public service loan forgiveness qualified employer Tuition reimbursement ($5,250/year) State adoption benefit qualified employer Employee Assistance Program (EAP) Transfer in years of service for other public sector work - towards the FRS program and sick time Compensation: Administrative Support Specialist 3: $35,763.00 - $45,582.50 Administrative Support Specialist 4: $38,082.00 - $48,546.00 Administrative Support Specialist 5: $40,557.00 - $51,700.00 The starting salary range for the Administrative Support Specialist position reflects the minimum to 50% of the compensation . The starting salary will be based on the education and experience of the successful candidate. The District conducts annual performance evaluations that may award applicable pay increases based on positive employee performance Essential Functions Section business process support including tracking and reporting on contract processes; reviewing project documents in the Case Management System. Development/entry of annual section budget; tracking and maintaining section budget including fiscal year end encumbrances and lapses; financial transaction data entry including requisitions, purchase orders, receivers, check requests, decentralized general accounting documents and purchasing card reconciliation. Records management including document editing, scanning, copying, filing, and preparing project files for retention. Review, edit, and compile Governing Board recaps/routine reports for the bureau. The position will also assist with coordinating the development of new or revised Division processes as necessary to maintain business efficiency and will provide assistance and training to staff. In addition, the position will coordinate travel activities, purchase office supplies, schedule meetings, format and proofread reports. Working Conditions Employee works in a standard office environment. Occasional travel usually during the workday is required. Performs continuous repetitive tasks (to include keyboarding) with one or both hands. Occasionally lifts and carries objects up to 10 pounds. Occasionally requires bending and reaching above shoulder level. May spend time out in the field in remote areas. Possible travel to other offices. Occasionally required to drive automotive vehicle for 2 hours or more at a time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee may be subject to call-in outside of regularly scheduled work hours, or required to be on call, including on nights, weekends or holidays, to respond to emergency management activities or other incidents requiring rapid response in support of District operations. Required Credentials for Business Support Specialist Administrative Support Specialist 3 High School Diploma or Equivalent and Four (4) years Administrative related work experience Valid driver's license Administrative Support Specialist 4 Associates Degree and Five (5) years Administrative related work experience (Equivalent combination of education and experience is accepted) Valid driver's license Administrative Support Specialist 5 Bachelors Degree and Six (6) years Administrative related work experience (Equivalent combination of education and experience is accepted) Valid driver's license Preferred Credentials for Business Support Specialist Experience with business processes Budgeting and financial processes experience Electronic filing systems experience Experience with Advantage, Performance Budgeting, Business Objects and Case Management Application Process The District will determine eligibility for employment solely from the information provided on a District employment application. All applicants are required to complete, in full, the District employment application. Incomplete applications will not be considered. A resume will not be considered as a substitute for the required District application for the purpose of qualification. Applicants who are within 30 days of graduation, if selected are not allowed to start until all minimum qualifications are met. Additional Details This position is typically scheduled to work 40 hours per week, Monday to Friday out of the Tampa, FL office, however remote work is available up to 4 days per week after training. Travel Required Yes. Some travel, using District vehicle, within District's coverage area. Accepting applications until October 21, 2025 at 4:00 PM About Us The District is responsible for managing the water resources for west central Florida which includes approximately 10,000 square miles of territory spanning 16 counties and serving more than 6 million residents. Established in 1961 as a flood-protection agency, our objective is to meet the needs of current and future water users, protect and preserve our water resources, manage the water supply, protect water quality, and preserve water-related functions. Start and grow your career with the District! The District prides itself on providing a positive work environment that engages and supports our employees through flexible and remote work schedules. We provide and support learning and development for staff at all levels including conferences, association memberships, and formal education. Let us know if you have previous public sector experience that may allow for additional perks! Click on the link to apply. #WorkForOurWater Equal Employment Opportunity/Veterans Preference/Drug-Free Workplace/Tobacco Free Campuses. All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, or medical condition. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge and abilities, and the feasibility of any necessary job accommodation(s). The Southwest Florida Water Management District (District) does not discriminate on the basis of disability in regard to job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the District to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources Office Chief, at 2379 Broad St., Brooksville, FL 34604-6899; telephone ************** or ************** (FL only); or email *******************************. If you are hearing or speech impaired, please contact the agency using the Florida Relay Service, ************** (TDD) or ************** (Voice). In the event of a complaint, please follow the grievance procedure located at WaterMatters.org/ADA. The District participates in E-Verify employment eligibility verification. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. The District does not sponsor applicants for work visas.

Description Security Finance is Hiring: Bilingual Help Desk Support Location: This position is remote with travel required on a quarterly basis. (Must reside in AL, GA, ID, LA, MO, OK, SC, TN, TX, UT, WI) Security Finance is a trusted leader in the financial services industry, serving communities since 1955 with safe, easy installment loans and income tax preparation. We're looking for a dedicated and customer-focused Bilingual Help Desk Support professional to join our team and provide technical, hardware, software, and operational support to our company-maintained systems and services. As a Remote Bilingual Help Desk Support, you will: Provide Level 1 remote technical support for hardware, software, and basic operational support for Company-maintained computer systems and services for branch, home office, and mobile company personnel in Spanish and English. Take incoming calls, addressing system or operational problems and service requests. Resolve minor technical issues and deliver solutions that meet customer expectations. Document incidents in the Incident Management System, ensuring accurate tracking and resolution. Determine initial routing of reported cases. Report recurring problems or service deficiencies to management. Assist with electronic setup for new office locations or merged offices as needed. Perform quality assurance testing and assessment of new software. Prompt and regular attendance is required. To be a great fit, you should have: Bilingual in Spanish (required) A reliable internet connection (DSL or faster) A strong customer service orientation with effective verbal and written communication skills Ability to work professionally with others and maintain composure in stressful situations Flexibility in work hours Basic knowledge of computer based systems, tools, and processes as well as basic knowledge of company business processes, policies and procedures Ability to troubleshooting and remotely installing hardware High School Diploma or equivalent required A 2-year technical school degree or equivalent (preferred) Related technical certifications (preferred) We offer: Top-notch training to help you build a solid foundation and excel in your role. A comprehensive benefits package including medical, dental, life insurance, short- and long-term disability, profit sharing, 401(k) with company matching, and paid sick, holiday, and vacation time. Community Service opportunities - we actively contribute to charities, local food banks, and educational initiatives. Career growth potential - we encourage internal growth and provide pathways for advancing careers. Why Security Finance? We are a proud, community-focused company that has been helping our neighbors since 1955. We offer a welcoming and supportive work environment, where employees are valued and given opportunities to grow. At Security Finance, it's not just about providing financial services-it's about making a difference in the communities we serve. Ready to make a difference? Apply today to join our team!This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be evaluated and will not automatically disqualify the candidate.

Essential Functions Support * Serve as a primary escalation point for all technical support issues from Tier 1, resolving complex problems related to hardware, software, networking, and user accounts. * Maintain a high level of customer service for Bank personnel and customers regarding technology questions, support, and issues. * Investigate and resolve escalated technical issues, performing root cause analysis to prevent recurring problems. This may involve collaborating with other IT teams or third-party vendors to find solutions. * Provide on-site support to locations as needed and perform regular branch inspections. Operational * Perform operational duties to ensure the stability, security, and performance of IT systems, including user account management, system patching and updates, and routine monitoring of servers and network infrastructure. * Install, maintain, and troubleshoot hardware and services for all business units, including endpoint hardware, software, phone systems, mobile devices, printers, multi-function devices, TCRs, video conferencing equipment, and network issues, while adhering to change control and asset management procedures. * Perform installation and upgrades of server and desktop applications, following proper change control procedures. * Utilize and support key IT platforms like Citrix, VMware, Azure, and Microsoft 365 to ensure seamless operations. * Function as a liaison for team members when dealing with vendors in a technical capacity. * Monitor and review network and security performance reporting and work with vendors to resolve problems. * Assist in the maintenance, configuration, and upgrades of servers, network devices, and other critical infrastructure. This includes deploying software, managing system back-ups, and ensuring data integrity. Administrative * Participate in and contribute to IT projects and initiatives, such as system implementations, migrations, and infrastructure upgrades. * Provide guidance and training to end-users on new software, hardware, and IT best practices to improve self-sufficiency and overall system security. * Provide guidance and training to end-users on new software, hardware, and IT best practices to improve self-sufficiency and overall system security. * Create and maintain comprehensive documentation for common issues, operational procedures, and system configurations. Contribute to the team's knowledge base to improve efficiency and facilitate knowledge transfer. * Continuously look for ways to improve IT department processes and services. * Assist in IT Department Disaster Recovery, support, documentation, and quarterly reviews. Education * A bachelor's degree or a relevant industry certification is preferred. * Alternatively, 4-10 years of help desk, troubleshooting, and network experience, or equivalent applicable work experience, will be considered. Skills and Competencies * Communication: Ability to communicate technical information to non-technical Team Members, with exceptional customer service skills and the ability to interact well with Team Members, vendors, and customers. * Technical Knowledge: Installation, configuration, and maintenance of user workstations, printers, phones, networks, and related hardware and software. Technical knowledge of Microsoft 365, Citrix, VMWare, and Windows Server environments. * Problem-Solving: Ability to identify and resolve computer system malfunctions and operational problems, with strong analytical and problem-solving skills. * Security: Knowledge of computer and/or network security systems, applications, procedures, and techniques. * Organizational: Skill in organizing resources and establishing priorities. Ability to handle multiple concurrent projects in a high-pressure environment. * Continuous Learning: Ability to learn and support new systems and applications. Compliance * Comply with all applicable regulations and Bank policies regarding employment and employment law. * Participate in annual compliance and other job-related training. * Comply with applicable bank regulations, Bank policies and procedures. * Comply with Bank's internal privacy and ethics standards. Working Conditions Traditional office environment with the ability to work remotely on a hybrid basis; the office maintains five day a week operations (Monday - Friday) with operational hours of 8:00am - 5:00pm. Must be available for on-call shifts on evenings and weekends as necessary. Physical Demands Penn Community promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees. Please contact Human Resources with questions regarding the physical demands of this position. * Lifting/carrying up to 85 lbs. * Manual dexterity for computer work * Speaking, hearing, and vision are required to perform essential functions * Ability to drive, with a valid driver's license, to meet with customers outside of the office; Events may occasionally require work on evenings and weekends. Penn community Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Agency Services Support & Quality Specialist? Globe Life is looking for an Agency Services Support & Quality Specialist to join the team! In this role, you will be responsible for ensuring accuracy, consistency, and compliance across agency platforms and communications. This role provides day-to-day operational support, conducts quality assurance reviews, and maintains participation records in systems such as Admin UI. The ideal candidate is detail-oriented, highly organized, and committed to delivering exceptional service and support to both internal teams and agency partners. This is a hybrid position located in McKinney, Texas (WFH Monday & Friday, In Office Tuesday-Thursday). What You Will Do: * Provide day-to-day support to agency services operations, ensuring accuracy and quality across multiple platforms (including Admin UI). * Maintain updated and accurate client records. * Conduct weekly and monthly quality checks on participation updates. * Ensure timely follow-up on quality-related issues, keeping management informed on high-priority concerns. * Routinely perform a wide variety of support duties, as assigned. * Monitor daily consumer emails and direct them to the appropriate departments. * Organize and facilitate team meetings, quality workshops, and feedback sessions to drive continuous improvement across departments. * Monitor, review, and update participation records to maintain data integrity and compliance. * Conduct quality assurance checks on agency-related processes, communications, and platform activity. * Coordinate and manage monthly communications to agencies, ensuring timely and accurate distribution. * Compile and validate participation and lead activity reports; escalate discrepancies as needed. * Assist with onboarding, system navigation, and process support for agency partners and internal team members. * Document processes, create reference guides, and maintain up-to-date standard operating procedures (SOPs). * Collaborate with cross-functional teams (sales, vendors, operations) to align quality standards and service expectations. * Track and analyze recurring issues to contribute to root-cause analysis and process improvement initiatives. * Ensure all communications and agency interactions are handled with professionalism, accuracy, and confidentiality. * Monitor and audit lead generation processes, campaigns, and CRM activity to ensure accuracy, consistency, and compliance with company standards. * Support leadership with audit findings, reporting, and preparation of quality performance summaries. * Serve as a point of contact between quality assurance and frontline teams, ensuring clear communication of quality standards and expectations. What You Can Bring: * Bachelor's degree in business, communication preferred, but willing to consider candidates with relevant work experience. * Experience in agency services, quality assurance, or operations support preferred. * Ability to be a detail-oriented self-starter. * Intermediate proficiency in Excel and basic database skills. * Strong Experience working in both a team and individual environment. * Strong interpersonal and communication skills, both oral and written. * Ability to work quickly and accurately in a demanding environment. * Ability to adapt quickly and effectively to change. * Ability to manage multiple priorities simultaneously and prioritize time with minimal supervision required. * Strong PC skills with proficiency in Internet Explorer, Word, and Outlook. * Positive attitude, resourceful and an honest and direct communicator. * High degree of integrity and ability to maintain confidentiality. * Ability to effectively relay messages or instructions to others with effective listening and communication skills to ensure proper execution of assignments. * Strong organizational, time-management, and problem-solving skills. * Strong demonstration of the skills to align business needs with resources/capabilities required. * Ability to learn new computer systems. * Strong decision-making skills with the ability to analyze situations and make logical positive outcome conclusions. * Proven experience in engaging in multiple initiatives simultaneously. Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work designated hours based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401 (k) and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: 7677 Henneman Way, McKinney, Texas

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. The Retirement Support Specialist position is accountable for assisting the Client Services teams through timely communication and follow-up, proactive client outreach, and tracking, reporting and documentation of various functions within the department. Section 2: Job Functions, Essential Duties and Responsibilities Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. Assist clients with census updates to produce compliance tests and employer calculations Participate in proactive call and email campaigns to inform clients on various deliverables regarding their 401k plan Assist Client Services with the creation of necessary reporting for the FDI reports Apply a quality control/review process to all reports produced before they are delivered to the end user Reply to client requests for information via email, outbound call, or internal workflow Maintain detailed workflow documentation for all functions and tracking for all reports provided Provide timely, exceptional service, including problem solving and issue resolution with minimal inconvenience to clients Provide effective verbal and written communications in a clear, concise, and informative manner Make outbound calls to clients for various call campaigns and follow up on verification of client's data Provide backup assistance for functions previously owned by Shared Services Maintain a professional and positive approach in all internal and external communications Supervision N/A Section 3: Experience, Skills, Knowledge Requirements Bachelor's degree in business or related field, or equivalent work experience. Knowledge of information systems and technology; ability to create ad hoc reports. Microsoft Office knowledge required. Ability to evaluate data integrity. Strong written and verbal communication skills. Excellent evaluation and problem resolution skills. Detail oriented. Ability to work unsupervised as required, but also work within and contribute to maintaining a highly cohesive team environment For virtual remote positions, we require an uninterrupted workspace during business hours and an internet work speed of 25 MBps or better. If you are unsure of your internet speed before applying, please check with your service provider. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

Overview Join our dynamic team as a System Support Specialist, where you'll provide essential support and exceptional customer service to our employees. You'll be the go-to expert for our core mainframe system and deposit software programs, ensuring smooth operations and assisting with system processes and internal procedures. This role is pivotal in maintaining our high standards of service and supporting our growth through acquisitions and mergers. What You'll Do * Support & Troubleshoot: Assist employees with questions and issues via phone, Service Now Tickets, or email on various programs including Integrated Teller, BPM, Unity, and more. * Transaction Processing: Handle specific transactions such as Stop Payments, new account setup, teller transactions, and more. * Escalation Management: Address Service Now Ticket items for Online Banking and Branch Support, escalating issues as needed. * Communication: Prepare Flag Half Staff Email Notices and assign U-Suggest items to appropriate departments. * Branch Support: Offer advanced support for new branches during mergers and acquisitions. * Policy Development: Recommend and develop changes to department policies and procedures. * Training & Development: Train employees on systems and processes, log issues for training purposes, and participate in testing and implementing new deposit releases. * Customer Service: Resolve caller complaints effectively and maintain excellent customer service standards. * Special Projects: Assist in special projects and continuously seek process improvements. Requirements For Success * Minimum 3 years in retail banking and/or deposit operations. * Extensive knowledge of bank products, services, and systems. * Proficient in deposit application systems, IRA rules, Reg CC, and multi-state account documentation. * Strong computer skills, especially in Microsoft Office. * Excellent organizational, communication, and customer service skills. * Ability to write and explain processes and procedures clearly. * Time management skills and the ability to handle competing priorities. * Team player with good interpersonal skills. * Continuous learner with the ability to adapt to new technologies. * High level of patience and problem-solving skills. * Ability to recommend process improvements and participate in compliance training. * Preferred Skills: * Experience with Fiserv core releases, BPM, and Integrated Teller. * Experience in training and developing materials for new releases/upgrades. Conditions of Employment * Must be able to pass a criminal background & credit check * This is a full-time, non-remote position FLSA Status: * Non-Exempt Ready to take your career to the next level? Apply now and become a vital part of our team! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay Range USD $34,102.00 - USD $49,382.00 /Yr.

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Loan Support Specialist is responsible for providing guidance to all employees. This ranges from answering “how-to” questions, providing advanced guidance on the use of loan origination systems and solving technical issues related to mortgage systems. The Loan Support Specialist creates procedures for leveraging support resources and develops self-help documentation and resources. This position is the central point of contact for Loan Officers and Loan Processors in need of assistance with lending activities and collaborates with subject matter experts in Underwriting, Closing, Secondary, Compliance, IT, and other departments to provide that assistance. Job Responsibilities: Provide daily loan support for all company employees via a ticketing system, inbound phone calls, email and in person for all company systems and software. Provide guidance and troubleshooting assistance to Loan Officers, Loan Processors, Underwriters and others on the usage of loan origination systems and services. Assist Loan Officers and Loan Processors in finding answers regarding loan eligibility and lending guidelines. Responsible for loan level administrative tasks within the loan origination system. Track tasks, activities and time spent within the ticketing system. Provide customer service in person, on the phone and via ticketing system. Collaborate among team members. Qualifications and Skills: Associate's degree or equivalent combination of education/experience; bachelor's degree, preferred. Minimum 2 years' experience as a Loan Processor or Loan Officer in the mortgage industry, preferred. Minimum 3 years' experience using Encompass360 Banker's Edition in a production role, preferred. Minimum 2 years' experience providing direct support to employees or customers, preferred. Experience utilizing a ticketing system to handle Loan Support questions, preferred. Knowledge of mortgage loan origination activities, loan programs, and regulatory requirements. Knowledge on the use of verification, credit, appraisal, title, pricing, and automated underwriting services as they relate to mortgage loan origination. Excellent customer service skills. Proficient in Microsoft Word, Excel, Outlook. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Hourly Rate: $20.00-$23.00 This position is bonus plan eligible The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

Join Our Team In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America's Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America's Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! About this PositionThe Golden Circle Telephone Rep monitors and responds to top producers' telephone inquiries. The associate also functions as a sales partner to assigned Securities Rep and works with management to make and implement recommendations concerning department changes, improvements and enhancements.Responsibilities & Qualifications Responsibilities & Qualifications Bachelor's Degree (preferred) or 3 years work experience in the Securities Industry. Series 6 and 26 or 7 and 24 licenses required or may be obtained through a learning agreement. Knowledge of individual securities and market dynamics preferred. Effective writing, presentation, communication and coaching skills. Effective problem solving/analysis skills. Excellent PC computer skills. Excellent interpersonal skills. Ability to manage multiple priorities and quickly and efficiently adapt to changes in procedures or policies. Ability to perform assigned tasks within the specified time frames and meet quality expectations. FLSA status: This position is exempt (not eligible for overtime pay): NoOur Benefits: Day one health, dental, and vision insurance 401(k) Plan with competitive employer match Vacation, sick, holiday and volunteer time off Life and disability insurance Flexible Spending Account & Health Savings Account Professional development Tuition reimbursement Company-sponsored social and philanthropy events It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws. At Primerica, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

ACCEL Schools is seeking a qualified individual to join our team as the Regional Ohio Career-Technical Education Support Specialist. We are seeking professionals that prioritize student learning, life skills, career-based interventions, and career development. ACCEL Schools uses a cutting-edge 21st-century curriculum, which can be accessed online and through a variety of traditional methods. ELIGIBILITY: Open to residents of Ohio Position Summary The Regional CTE Support Specialist serves as a resource and liaison for schools within the assigned region to strengthen Career-Technical Education and Career-Based Intervention programs. This role provides guidance, training, and coordination to ensure high-quality, compliant CTE offerings that align with Ohio Department of Education and Workforce (ODEW) requirements. The Support Specialist builds and maintains partnerships with local businesses, industry leaders, and community organizations to enhance opportunities for students, while collaborating closely with school leaders and CTE teachers. They will maintain work-based learning programs and support schools with compliance and tracking. Key Responsibilities Build and maintain partnerships with local businesses, community organizations, and higher education institutions to expand opportunities for students. (work-based learning, internships, apprenticeships, job shadowing). Monitor and analyze labor market trends to align CTE pathways with in-demand careers and workforce needs. Support schools in preparing students to graduate with the skills, knowledge, and credentials required for success in college, careers, and lifelong learning. Support the development and monitoring of CTE pathways, including integration of Career-Based Intervention (CBI). Assist schools in preparing for audits, reviews, and other compliance checks related to CTE programming. Serve as a regional support specialist to support CTE and CBI instructors, acting as a thought partner and resource without direct supervisory authority. Assist in identifying curriculum, equipment, and resource needs and communicate them to the national team. Support schools in collecting and reporting CTE student data, including enrollment, performance, and credential attainment. Share updates, best practices, and resources from the national CTE team with schools and teachers. Provide consistent communication between schools, the regional team, and the national CTE office to ensure alignment. Qualifications Active Ohio Professional teaching license and CBI endorsement, or the ability to obtain the endorsement upon hire. Bachelor's degree in Education, Career-Technical Education, Workforce Development, or related field (Master's preferred). Minimum 3 years of experience in Career-Technical Education, secondary education, workforce partnerships, or related role. Knowledge of Ohio CTE programming requirements, including Career-Based Intervention and Work-Based Learning. Strong organizational and communication skills with the ability to support multiple schools. Experience collaborating with community organizations, employers, and educators. Ability to work independently, manage multiple priorities, and travel between schools and regional partners. Preferred Skills Familiarity with Perkins V requirements and Ohio CTE reporting. Experience developing or maintaining school-business partnerships. Understanding of labor market data and its application to CTE program planning. Strong presentation and facilitation skills for professional development. About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” - Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Life benefits - time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits - stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits - keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. #LI-AB1

Job Description Nymbus (******************** isn't just a leader in fintech; we're a community of innovators passionate about reimagining banking. Our award-winning modern core platform and cloud based technology serve as the backbone for financial institutions eager to modernize and excel. Here, you won't just be part of a tech revolution; you'll be at the helm, driving change. You'll fit right in if you're a creative thinker eager to lessen technical debt and elevate agility for banks and credit unions. Our culture thrives on collaboration, integrity, and a client-first approach. Your journey with us won't simply advance your career; it will offer the chance to shape an industry alongside like-minded professionals. We're excited to consider you a key player in this transformative chapter. Thank you for contemplating a role with Nymbus. WORK ENVIRONMENT: We are a remote first company. This role, as most of our positions, is remote. You may be required at times to visit client sites or attend meetings at designated locations. POSITION SUMMARY: The Digital Support Specialist supplies a multi-faceted approach to providing support for our Launch clients. Digital Support Specialists will be responsible for monitoring, reviewing and approving customer applications submitted through our retail account onboarding platforms. A Digital Support Specialist will demonstrate good decision making abilities, mitigate risk and ensure contractual Service Level Agreements are adhered to. This role also serves a part of the Digital Support Team by fielding all incoming customer phone calls and various forms of digital communication from Nymbus Launch clients. This position is responsible for solving customer issues, performing various account maintenance requests and providing additional support as necessary to create a seamless one touch resolution for each customer. This role also requires a high level of dedication to providing excellent customer service both over the phone and through various digital channels. This position requires schedule flexibility in order to meet the Company's scheduling demands of a 24/7/365 Contact Center. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES: Efficiently answer inbound calls, secure messages and other communications from digital bank clients. Accurately manage communication for new digital bank customers related to new account onboarding. Solve problems and answer questions; listen to and anticipate clients' needs in order to completely and accurately resolve their issue on first contact, reporting problems in systems and identifying client impacting situations proactively. Utilize numerous programs and systems to investigate, troubleshoot and resolve client tickets and inquiries. Actively participate in testing of bank environments, validation of data and use of systems to adequately verify new code and enhancements are fully vetted. Monitor Digital Bank applications and decision based on structured account onboarding procedures while adhering to respective regulations and policies. Complete all transactions with accuracy and within guidelines, policies or procedures, exercising discretion and independent judgement. Develop oneself professionally by participating in training, engaging in self improvement initiatives and skill-building activities to enhance product knowledge, systems knowledge, sales and client relations skills. Actively participate in coaching and feedback sessions by setting goals and achieving results. Proactively take advantage of opportunities to become more involved with job training on processes or procedures through daily job functions. Perform all other related duties as required or assigned. QUALIFICATIONS: Associate's Degree or equivalent experience in a related field. 2+ years of relevant experience in the financial industry. Heavy Call Center experience OR experience working within a Bank or Credit Union in a customer service role (Bank Teller, etc.). Working knowledge of computer hardware and software systems, and diagnostic utilities. Expert communication and documentation skills, both verbal as well as written. Strong technical training skills and detail oriented. Exceptional interpersonal and client engagement skills. Proven analytical and problem solving abilities. Ability to prioritize work to meet deadlines. Maintain flexibility in schedule to allow for occasional travel. SALARY & BENEFITS: Hourly pay: $23.00, with a premium for bilingual (English/Spanish) candidates. Annual Cash Bonus and Equity Options commensurate with the role level and experience. Fully Remote. Robust 401(k) plan with company match. Insurance - Health, Dental and Vision (Nymbus covers 100% of the Healthcare and Basic Dental premiums). Paid Time Off Ready to join? We invite you to watch this video and learn who we are and how we build and innovates together! Let's Go!

Your career is more than just a job, it's part of your life. Whether you're a clinician, or non-clinical professional, at USACS you'll feel a sense of connection working with clinicians and office staff who share your interests and values. We want you to love coming to work each day because you believe in what you do and the people with whom you work. We care about your success. USACS also understands that location is important. We offer career opportunities for clinicians and non-clinical support staff from New York to Hawaii and numerous points in between. Our supportive culture, outstanding benefits and competitive compensation package is best in class. The Payment Application Specialist is responsible for researching payment posting issues between Athena and USACS through to resolution. The Payment Application Specialist Applies incoming unpostable/correspondence records from the Athena workflow to the correct patient accounts. This includes reviewing support documentation to determine how to appropriately apply payments or correspondence. ESSENTIAL JOB FUNCTIONS: Research Posting Verification items within Athena; Fully worked status. Follows appropriate steps to resolve fully worked inventory. Analyzes user requirements and recommends technical solutions to other teams/business partners to ensure timely and accurate resolution of issues. Works with Athena team to ensure ERA/EFT payors are consistent and provides feedback and solutions via CRM portal. Assist with balancing and reviewing third party relationships. Provides technical support for any missing electronic and paper claims processing to teams, monitors Track It. Reviews opportunities to convert all One Time Use credit card payors to EFT/ACH. Reviews and uploads ERA files as needed from Payor Web Portals into Athena. Working with other staff to manage priorities. Help to resolve complex payment verification issues. Review A/R management needs of additional businesses; advise of any opportunities to improve days in A/R. Participates in meetings as needed. Alerts management to unusual issues. Assists with additional documentation for Universal SOP's. Assist with new associate training on Posting Verification. Applies incoming unpostable/correspondence to the correct patient accounts. Gathers, reviews, and verifies support documentation to ensure that payments are applied correctly Totals all inputted account edits and ensures that the total is equal to the batch total for the day Communicates with other department personnel to resolve payment issues Perform and assist with other department duties as needed KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and skill in using personal computer hardware and software in a Windows environment with an emphasis on spreadsheets. Ability to identify, research and solve problems and discrepancies and communicate them to management. Ability to communicate with employees and management in a courteous and professional manner. Ability to maintain confidentiality. Ability to process assigned duties in an efficient and organized manner. Ability to effectively perform in a multi-task work environment. Ability to work overtime and put forth extra effort when needed. Ability to pay close attention to detail. Ability to perform basic mathematical calculations such as adding, subtracting, multiplying and dividing. Strong problem-solving skills. Strong written and verbal communications skills. EDUCATION AND EXPERIENCE: High School Diploma or equivalent PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to sit for prolonged periods and occasionally walk, stand, bend, stoop, and lift up to 15 pounds. Required to have close visual acuity to perform the job Hourly Rate: $14.53 - $26.88 Hourly rate may be determined on several factors including but not limited to knowledge, skills, experience, education, geographical location and requirements stated in job description. US Acute Care Solutions current and potential employees enjoy best in class benefit programs with a wide array of options. To learn more, please visit the following link: *********************************** Click the red apply button to submit an application and resume. If you are an USACS employee, please apply via the Jobs Hub in the Workday system.

Do you have a gift for numbers? Do people turn to you for help with their finances because it just makes sense to you? Do you find fulfillment from solving tough problems? London Computer Systems (LCS) is seeking detail-oriented, accurate Accounting Support Specialists in Cincinnati, Ohio to become experts on our software and resolve customer issues in our Product Support department. Our customers rely on Rent Manager Property Management Software to keep their business up and running. Whether it's an issue with a balance sheet, a bank reconciliation, the general ledger, or finding misallocated money, our customers will rely on your knowledge and software support to get their problems solved. If becoming an expert in a new field and using your knowledge to troubleshoot problems excites you, then apply today! Responsibilities * Assist customers with accounting questions and issues relating to our property management software, Rent Manager. * Conduct remote sessions with customers to resolve software issues as necessary. * Provide guidance and best practices to those utilizing our Rent Manager application. * Provide superior customer service to our end users over the phone and via email. * Document and track status of all issues in a timely fashion within our ticketing software. * Work in conjunction with internal departments to improve processes and customer satisfaction. Requirements * High School diploma required; associate degree in Accounting, Finance, or related field preferred * Minimum 2 years of experience in help desk, customer support, or customer service roles * Foundational understanding of Generally Accepted Accounting Principles (GAAP), bookkeeping, and financial statements * Experience using financial software such as QuickBooks, ERP, SAP, Sage, NetSuite, or Quicken * Proficiency in Microsoft Excel and other Microsoft Office applications * Hands-on experience with one or more of the following: payroll, reconciliations, general ledger accounts, tax returns, fixed assets, financial data, or profit and loss statements * Excellent attendance and personal accountability * Self-starter with the ability to stay motivated independently * Strong attention to detail and accuracy in work Benefits * Health, dental, & vision insurance * Wellness program with rewards for healthy activities * 401(K) with employer match * Annual company bonus * 10 paid company holidays * Paid time off * Life insurance * Paid medical leave/disability insurance * Paid parental leave * Contemporary office building, wooded campus with nature trail * On-site fitness center * One of Cincinnati's "Top Places to Work" * Hybrid work schedule available; 50% in the office, 50% remote About LCS London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun-from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available. Candidates must live in the Greater Cincinnati area or be willing to relocate. LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Email communications from LCS may appear in Junk, Spam, or Promotions (Gmail) email folders. We recommend checking all email folders while communicating with us. Candidates who are currently students and will graduate by May 2026 are encouraged to apply. #LI-Hybrid #L9C1S40 Job Type: Full-time Expected hours: 40 per week Schedule: * 8 hour shift * Day shift * Monday to Friday * 10am - 7pm Work Location: Hybrid remote, 9140 Waterstone Boulevard Cincinnati, OH 42549

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Loan Support Specialist is responsible for providing guidance to all employees. This ranges from answering “how-to” questions, providing advanced guidance on the use of loan origination systems and solving technical issues related to mortgage systems. The Loan Support Specialist creates procedures for leveraging support resources and develops self-help documentation and resources. This position is the central point of contact for Loan Officers and Loan Processors in need of assistance with lending activities and collaborates with subject matter experts in Underwriting, Closing, Secondary, Compliance, IT, and other departments to provide that assistance. Job Responsibilities: Provide daily loan support for all company employees via a ticketing system, inbound phone calls, email and in person for all company systems and software. Provide guidance and troubleshooting assistance to Loan Officers, Loan Processors, Underwriters and others on the usage of loan origination systems and services. Assist Loan Officers and Loan Processors in finding answers regarding loan eligibility and lending guidelines. Responsible for loan level administrative tasks within the loan origination system. Track tasks, activities and time spent within the ticketing system. Provide customer service in person, on the phone and via ticketing system. Collaborate among team members. Qualifications and Skills: Associate's degree or equivalent combination of education/experience; bachelor's degree, preferred. Minimum 2 years' experience as a Loan Processor or Loan Officer in the mortgage industry, preferred. Minimum 3 years' experience using Encompass360 Banker's Edition in a production role, preferred. Minimum 2 years' experience providing direct support to employees or customers, preferred. Experience utilizing a ticketing system to handle Loan Support questions, preferred. Knowledge of mortgage loan origination activities, loan programs, and regulatory requirements. Knowledge on the use of verification, credit, appraisal, title, pricing, and automated underwriting services as they relate to mortgage loan origination. Excellent customer service skills. Proficient in Microsoft Word, Excel, Outlook. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Hourly Rate: $20.00-$23.00 This position is bonus plan eligible The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

We are a fast-growing, high-achieving organization that thrives on winning. We are proud to be ranked nationally in the top 10 Banks within our asset size peer group based on financial performance. If you are seeking a place where you can have enhanced visibility, add more value, and you thrive in a dynamic and growth-focused environment, you belong at CFBank. We are agile, we work with integrity, and we hustle. For over 130 years we've been serving our communities and over the past decade have become a top performer, successfully growing our business and attracting some of the best talent out there. We are a commercial bank that offers a boutique banking experience for personal banking clients. Our unique business model offers direct access to decision-makers, great technology, great products, and competitive pricing that position our teams to go into the market and win business. About the role: The Treasury Management Support Specialist position is an internal and external client service support position that includes the management of an assigned portfolio of Treasury Management clients. What you'll do: * Meet with customers as requested to determine their financial needs, and maintain a working relationship with clients, ensuring client retention and customer satisfaction. * Maintain expert knowledge of the Bank's Treasury Management products and services as a subject matter expert and critical support resource for internal staff and clients alike. * Perform tasks related to the setup of customer accounts, including account opening and implementation of treasury management services, maintaining reporting and tracking related to sales and fee income as needed. * Help develop presentations for new customers detailing how the bank can serve their business's depository account needs. * Collaborate effectively with client services and sales staff to cross-sell treasury management products and increase fee income, while also working to uncover opportunities for referrals for other lines of business. * Possess a deep understanding of product features to handle customer requests related to treasury management services, which can range from remote deposit capture to automated clearinghouse (ACH) transfers. * Carry out client service and administrative functions, including but not limited to account analysis, sweep set up, and other basic transaction and maintenance items. What We Offer: * Excellent Benefits Package: Top benefits include dependent coverage, generous PTO, Federal Holidays, and Paid Parental Leave for those who qualify for eligibility. * Professional development opportunities including educational/training opportunities * "Accelerated" 401k Plan and Employee Match of 50% of the first 8% deferred, available your first full month of employment with a 3-year vesting * Employee Banking Promos and Direct Deposit of payroll to CFBank Account (over 90% of our employees bank with us!) * Employee Assistance Program with a wide range of free resources such as estate planning and mental wellness resources * One of the most collaborative environments you'll find, with a team of hard-working mutually invested professionals who are excited about shared success