Director, Architecture
Boston, MA job
At Fidelity Brokerage, we are seeking an accomplished Cybersecurity Solutions Architect to support the Brokerage Solution Architecture team in defining secure, end-to-end technology strategy for the retail brokerage customer experience. In this role, you will lead efforts to continuously improve the cybersecurity posture and practices within the Brokerage technology Architecture and Engineering organizations in collaboration with Enterprise cybersecurity efforts.
The Expertise You Have
An ideal candidate will have a solid cybersecurity background and proven experience building secure, scalable systems within FinTech. The ideal candidate will also have an effective combination of interpersonal and technical skills enabling them to work effectively within large organizations, building relationships and collaborating with architecture, product owners, engineering, QA, and customers to bring new experiences and capabilities to market.
The Skills You Bring
7+ years of experience in cybersecurity engineering, developing cybersecurity programs, policies, and guidelines, and implementing mitigating controls within large-scale infrastructure portfolios
Proficient in Cloud Architectures, services, and patterns
7+ years of experience in software engineering delivering web and/or desktop applications
Experience with DevSecOps and authoring CI/CD automation
Deep understanding of well-architected framework implementation: Operational Excellence, Security, Reliability, Performance Efficiency, and Cost optimization
Proven leadership in Zero Trust architecture for hybrid and multi-cloud environments
Familiarity with secrets management and certificate lifecycle automation
Relevant certifications - CISSP, CCSP, ITIL, or equivalent
Solid understanding of cryptography controls and enterprise PKI operations
Practical use of Infrastructure as Code for secure repeatable builds
The base salary range for this position is $126,000-255,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Information Technology
Executive Assistant
Littleton, MA job
Job Title: Executive Assistant
Department: Executive Department
Department Location: Littleton, MA
Reports to: Chief of Staff
Career Stream: Individual Contributor
Classification: Hybrid
FUNCTION:
The Executive Assistant (EA) provides high-level administrative and operational support to the Chief of Staff, the broader C-suite, and other senior leaders ensuring seamless communication, operational efficiency, and proactive support across the executive leadership team. This dynamic role requires a proactive, detail-oriented individual with exceptional organizational, problem-solving, and communication skills. The EA will manage complex calendars, coordinate meetings and travel, support board-related activities, and contribute to the planning of small-scale events. As a strategic and trusted partner, the EA must anticipate needs, think critically, and operate with a high level of professionalism, discretion, and confidentiality in a fast-paced, high-impact environment.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Administrative Support:
Manage and prioritize calendars for the CEO, Chief of Staff, and other C-suite executives, including scheduling meetings and resolving conflicts.
Draft, proofread, and edit emails, reports, presentations, and other communications on behalf of executive leadership.
Coordinate domestic travel arrangements, including flights, accommodations, and itineraries for the executive team.
Monitor and organize executive email inboxes, draft responses, and ensure timely follow-up.
Prepare briefing materials and meeting documents for executive engagements.
Reconcile and submit expense reports for the CEO, Chief of Staff, and other C-suite members.
Support cross-functional communication and alignment between executive leadership and internal stakeholders.
Contribute to department and organizational initiatives as needed, demonstrating flexibility and a solutions-oriented mindset.
Board Liaison Support
Assist in coordinating logistics for Board and Committee meetings, including scheduling, agenda preparation, and meeting space arrangements.
Support the development and distribution of Board materials, including presentations and reports.
Serve as a point of contact for Board members regarding scheduling and communications.
Liaise with external consultants supporting Board development and effectiveness.
Maintain a high level of professionalism and confidentiality in all interactions with Board members and external stakeholders.
Meeting and Event Coordination and Support
Plan and coordinate small-scale meetings and events, such as board meetings, meetings with consultants/vendors, and team gatherings.
Manage virtual and in-person meeting logistics, including scheduling, developing agendas, capturing meeting minutes, tracking attendance, reserving meeting spaces, A/V setup, catering, and guest access.
Document detailed meeting minutes for substance and dissemination, accurately capturing decisions and actions.
Coordinate with vendors, suppliers, and other stakeholders to ensure successful event execution.
Office Management
Oversee office supplies and equipment, ensuring a well-stocked and functional workspace.
Maintain filing systems (digital and physical) for executive documents, contracts, and confidential materials.
Assist with onboarding new employees and maintaining office policies and procedures.
Serve as a point of contact for internal and external visitors to the executive suite, ensuring a welcoming and secure experience.
Support other administrative tasks as needed to ensure the smooth operation of the office.
Qualifications:
Proven experience as an Executive Assistant, Administrative Assistant, or similar role.
Demonstrated experience coordinating high-level meetings and events, both virtual and in-person.
Excellent organizational and time-management skills.
Strong written and verbal communication skills.
Proficiency in Microsoft Office Suite (Teams, Word, Excel, PowerPoint, Outlook).
Ability to handle sensitive information with discretion and confidentiality.
Capacity to work independently, anticipate needs, and solve problems proactively.
Preferred Attributes
High emotional intelligence and interpersonal skills.
Ability to synthesize complex information and communicate clearly.
Professional demeanor with tact and diplomacy.
Experience supporting board-level activities is a plus.
Comfort working across multiple executives and adapting to different working styles.
About Workers Credit Union: Since 1914, Workers Credit Union has existed to
Improve the Daily Lives of our Members
. We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future!
Benefits:
Comprehensive medical, dental and vision plans
Basic life and AD&D insurance, short-term disability and long-term disability
15+ days of paid time off (PTO) per year
Up to 16 hours of volunteer time off (VTO) per year
11+ paid holidays
401(k) that includes a Safe Harbor Match of up to 4%.
Tuition Reimbursement Program
Mental health resources including an Employee Assistance Program (EAP)
Individualized learning and development programs
EEO Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Lab Desktop Technician
Cambridge, MA job
Seeking a Desktop Technician with Laboratory support experience for a long-term consulting position in Cambridge, MA 02142.
Desktop Technician (Contractor)
Initial contract duration is 12 months, with possible extension
Mon-Fri, 40 hours/week, standard business hours
This role is on-site
Job Summary:
- Provide comprehensive IT support to research and development site
- Troubleshoot computer issues for scientists, both on-site and remotely, managing IT requests through the company ticketing system
- Set up lab computers and network connections
- Work with vendors, perform computer hardware upgrades, and ensure seamless IT operations within the lab environment
- Perform various computer, equipment, and software support tasks
- Computer moves, adds and changes
Qualifications:
- Well rounded desktop support background
- Experience working in a laboratory environment
- Detail oriented
- Pharmaceutical (or other regulated) industry experience is a plus
Property Adjuster Specialist - Field
Springfield, MA job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a field-based role in the Springfield, MA area. Candidates who are willing and able to work in this area are encouraged to apply.
What you'll do:
Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
Successful completion of a job-related assessment may be required.
What sets you apart:
Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.
Residential property field adjusting experience with dwelling, structure and additional living expenses.
Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)
Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis
Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing
Active Property & Casualty adjuster license
Currently reside in the Springfield or surrounding areas enabling quicker response times for local claims and a better understanding of regional risks
US military experience through military service or a military spouse/domestic partner
Physical Demand Requirements:
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $74,240 - $133,620.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyTrust & Estates Paralegal
Needham, MA job
KLR Executive Search Group is proud to partner with a highly regarded Massachusetts law firm providing strategic legal counsel to privately held businesses and high-net-worth individuals.
The Opportunity:
The firm is seeking a Trusts & Estates Paralegal to join its Private Client Services group in Needham, MA. In this role, you will manage trusts and estates, working closely with clients and fiduciaries to collect assets, settle debts and taxes, and distribute funds in accordance with wills, trusts, and applicable laws. The group advises high-net-worth individuals, families, business owners, and institutional fiduciaries, providing services such as trust and estate administration, probate support, wealth transfer strategies, charitable giving, and family office support. Known for its discretion and client-focused approach, the team delivers personalized guidance tailored to each client's goals.
Responsibilities:
Collecting, organizing, and valuing estate and trust assets
Handling payment of outstanding debts and filing estate or fiduciary tax returns
Distributing assets to beneficiaries according to trust or estate documents
Maintaining accurate records and preparing detailed accountings for beneficiaries or courts
Ensuring compliance with state and federal regulations
Qualifications:
2+ years of experience in trust and estate administration, probate, or related financial/administrative work
Strong organizational, analytical, and communication skills
Client-focused mindset and ability to manage multiple priorities effectively
The salary range for this position is $70,000-$115,000, plus benefits. Compensation is based on a variety of factors, including the role and its responsibilities, as well as a candidate's experience, education, skills, and geographic location.
Data Quality Manager
Plymouth, MA job
Rockland Trust Bank is driving innovation in how financial services are delivered to our customers and communities. As we expand, we're investing heavily in advanced analytics, data science, and AI to empower smarter decisions, deliver personalized customer experiences, and strengthen our digital transformation.
The Data Quality Program Manager plays a central role in building and maturing the Bank's enterprise Data Quality Program. This position is responsible for establishing scalable data quality processes, serving as the administrator for the Bank's data quality tooling, and partnering closely with data owners, stewards, and technology teams to ensure data is accurate, complete, consistent, and usable. The role reports directly to the Director of Data Governance and supports the Bank's broader data strategy, regulatory expectations, and analytics enablement efforts.
Key Responsibilities
Data Quality Program Development & Governance
Design, implement, and continuously improve the Bank's Data Quality Program
Develop and maintain Data Quality Policies, Standards, and Procedures.
Partner with the Director of Data Governance to integrate data quality practices into the broader Data Governance Operating Model.
Coordinate with data stewards and stakeholders to ensure scalable SLAs are implemented, KPI/KRI metrics are reported, and issues are remediated or escalated as necessary
Data Quality Tooling & Administration
Serve as administrator for the Bank's data quality/observability tool
Configure data quality rules, monitors, thresholds, and alerts across critical datasets.
Partner with Technology teams to onboard new systems and data pipelines into the data quality platform.
Maintain metadata and control logic within the tool, ensuring alignment with the data catalog.
Data Quality Monitoring & Reporting
Develop dashboards, scorecards, and KPI reporting to track data quality trends and remediation progress.
Conduct root-cause analysis in partnership with data stewards, business SMEs, and IT.
Maintain issue logs and coordinate follow-ups with stakeholders to ensure timely remediation.
Prepare materials for executive committees, audits, and regulatory examinations.
Stakeholder Engagement & Enablement
Work with business units to define critical data elements (CDEs), data quality rules, and quality expectations.
Collaborate with data stewards to interpret results, prioritize issues, and drive accountability.
Provide training and change management support to business and technical teams on data quality standards and tooling.
Act as a subject matter expert for data quality best practices.
Qualifications
Bachelor's degree in Information Systems, Data Management, Business, Computer Science, or related field.
3+ years of experience in data governance, data quality, data management, or analytics-preferably within financial services.
Hands-on experience with data quality tools, methodologies, data observability platforms, or data catalogs.
Strong understanding of data quality dimensions
Proven ability to manage cross-functional initiatives and work with business and technology stakeholders.
Familiarity with Snowflake, dbt, SQL, Python, Collibra, Power BI a plus
Excellent communication, documentation, and stakeholder-management skills.
P&C ADVISOR
Boston, MA job
Because the people always make the place. This is retail our way.
We strive to keep our colleagues at the heart of everything we do - we're caring, dynamic and we succeed together. Our strong values run through everything we do. In this role, the People & Culture Advisor is integral to keeping everything in-store on track for our people - and our business - to succeed.
What You'll Do
As an in-store P&C Advisor, you will act as a P&C generalist, reporting into the Area P&C Business Partner. You will be the in-store driver of engagement & wellbeing activities, talent & succession, performance management, colleague relations, resourcing planning, and more.
You will be accountable for day-to day P&C activity in a store, providing advice on the people agenda, process and best practice to the Store Manager and Retail Management team, while also managing the P&C Administrator(s) in store.
Here is how it looks in action:
Accountable for executing and maintaining all in-store People & Culture activities & processes for: hourly recruitment process, onboarding, payroll, training & development, engagement & well-being, performance management and, colleague relations.
Ensuring compliance and accuracy for all in-store People & Culture activities in line with Primark policy and local & federal legislation.
Maintain proper store staffing levels through hourly recruitment and resourcing planning.
Oversee the onboarding process for all new hires and participate in the delivery of the Primark Induction/Welcome for new hires.
Support the accuracy of colleague data in the payroll system and the coordination of daily & weekly payroll activities, overseeing and managing payroll adjustments/changes, and acting as the point of contact for colleague's queries.
Support and track the deliver of core learning and maintenance of mandatory learning activities and records.
Support the Area P&C Business Partner in aligning P&C activity to the P&C Strategy and Purpose in-store and partnering effectively with the Central P&C team to support store implementation of global ways of working, policy, and practice.
Coach, advise, and support Retail Management as a first point of contact on colleague relation matters, absences, and return to work processes. Overseeing the preparation of documentation required for colleague investigations and outcomes; partnering with the Colleague Relations team, as required, to resolve complex cases.
Reporting, including overseeing the maintenance and accuracy of people data in our systems, completion of various reporting reviewing data from colleague exit interviews, monitoring of KPIs, and participating in store audits.
Supporting Commercial & Business impacts by developing and understanding of commercial performance and customer experience, as related to our people agenda.
Delivering against company expectations and policy, ensuring good governance and best practices are in place. Ensuring compliance with regulations and mitigation of risk to the business.
What You'll Get
We're committed to your success and will provide you with an onboarding period in Primark's other U.S. trading areas. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important.
What You'll Bring
To be successful in this role, you must have 2+ years HR Generalist/Operational experience.
Professional HR certification desirable
Experience in coaching & influencing, leveraging your ability empower others through indirect leadership.
You bring strong organizational skills and the ability to prioritize/flex in a fast-paced environment.
Good working knowledge of employment legislation
Analytical/ problem-solving skills and an interest in developing commercial acumen
Delivery/facilitation skills
Experience in Talent, Performance, and Change Management
Retail experience or other customer facing sectors with high colleague headcount
Strong communication skills (written and verbal)
Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.
Excited? Good. Because it's energising to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging.
We encourage all our people to grow, learn, and develop, and we can't wait to see how you'll positively impact colleagues in this role. Apply to join as a People & Culture Advisor and be welcomed to the world of Primark.
This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors.
Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey!
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
REQ ID: JR-1017
Employee Permanent
Onsite Support Engineer
Boxborough, MA job
Must Have Technical/Functional Skills:
Perform onsite analysis, diagnosis, and resolution of complex desktop/mobility/Laptop problems for end users, recommend and implement corrective solutions.
Manage and maintain mobility queue and meet SLAs for incoming tickets.
Project manages software/hardware rollouts and refresh items.
Install, configure, test, maintain, monitor, and troubleshoot end-user workstations/mobile devices and related hardware and software to deliver required service levels.
Assess the need(s) for and implement performance upgrades to end user workstations/mobile devices, including the installation of these upgrades (for example memory).
Provide technical guidance to other members of the team.
Collaborate with the global IT service desk and 3rd party vendors to ensure efficient operation of the company's desktop/mobility/Laptop environment.
Receive and respond to incoming calls, pages, and/or e-mails regarding desktop/mobility/Laptop problems.
Perform subject matter expert duties to other support teams when needed.
Develop and maintain software packages and tools used for software distribution.
Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop/mobility/Laptop operations.
Accurately document instances of desktop /laptop equipment or component failure, repair, installation, and removal.
Interface with third-party support and equipment vendors
Additional skills:
Excellent communication skills, interacting with employees and contractors at any level.
Associate degree in information technology, or related field (or equivalent experience).
Minimum of 3 years of IT Desktop/Laptop Support experience.
Experience working in a global company.
Strong technical skills in supporting x86/x64 hardware platforms, Windows 10, Apple iOS, and Android mobile OS.
Working knowledge of a range of diagnostic utilities and core applications, including PC diagnostics, SCCM, security endpoint protection software, MFA & VPN.
Experience working in an Active Directory environment including SCCM (SMS).
Experience with Mac OS X, JAMF is a plus.
Experience working with 3rd party vendors in both support and contract areas.
Knowledge navigating 3rd party vendor applications and websites.
Concentrated focus on defect reduction and quality of services.
Excellent customer relations and customer support skills.
Experience working in a team-oriented, global, collaborative environment.
Salary Range: $64,000-$75,000 a year
#LI-CM2
Investment Consultant - Boston, MA
Boston, MA job
Regular
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
As an Investment Consultant (IC) at Schwab, you have the opportunity to learn and grow within our Branch Network at the ground floor. The first foray into the path towards becoming a Financial Consultant (FC) at Schwab, the IC role provides the exposure and experience required to advance in this challenging space. You'll learn what it takes to build a book of business through proactive, outbound calls to existing Schwab clients, uncovering opportunities through needs-based analysis and positioning appropriate products and solutions. You'll observe our skilled FCs and learn how to deliver unparalleled value and service through collaboration and mentoring. If you are seeking the first step towards a rich and rewarding career in financial consulting, look no further than Schwab's Investment Consultant role.
What you have
Required Qualifications:
A valid and active Series 7 license is required (license may be obtained under a condition of employment through Branch Network Licensing Program)
A valid and active Series 66 (63/65) license required (license(s) may be obtained under a condition of employment)
A valid and active Life and Health Insurance license is required (may be obtained under a condition of employment)
Preferred Qualifications:
2 years of experience in the financial services industry
Ability to leverage Business development experience
Passion for gaining knowledge of brokerage/banking products and services
Openness to build strong client relationships
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Associate General Counsel
Boston, MA job
The Associate General Counsel is an important position within the Legal Division of the Massachusetts Gaming Commission. This position serves the Commission as a member of the agency's legal department under the supervision of the Deputy Chief General Counsel. The role calls for providing legal advice and strategy on a wide variety of matters pertaining to the regulatory oversight of casino gaming, sports wagering, horse racing, and other matters under the Commission's purview.
Duties and Responsibilities
Draft, amend, and interpret agency regulations, rules, and policies.
Interpret and assist with compliance with respect to statutes and regulations related to agency affairs including the open meeting law and the public records law.
Advises the Commission and agency staff on matters related to G.L. c. 23K (gaming), G.L. c. 23N (sports wagering), G.L. c. 128A (racing), G.L. c. 128C (simulcasting), 205 CMR, emerging areas of law under the Commission's regulatory authority, and the Commission's Enhanced Code of Ethics.
Communicates effectively with Commissioners and agency staff and engages in outward-facing communications with other government agencies, licensees, vendors, and members of the public.
Draft, negotiate, and review contracts, MOUs, grants, and similar agreements.
Perform oversight and coordination of litigation against the agency.
Represent the Commission in hearings and appeals before the Commission's hearing officers or the full Commission.
Perform any associated administrative work.
Qualifications
Demonstrated capacity for sound legal analysis, legal reasoning, problem solving, and legal research and writing skills.
Experience with administrative law, government/legislative affairs, and/or litigation.
Even temperament, principled judgment, and a positive outlook.
Strong oral and written communication skills.
Experience with Relativity eDiscovery platform a plus.
Education and Experience
A Juris Doctor Degree from an accredited law school and a current license to practice law in Massachusetts.
At least 4 years of experience working in a law firm, corporate in‑house legal department, governmental agency, or similar setting.
Job Information
Title: Associate General Counsel, MGC
Agency: Massachusetts Gaming Commission
Primary Location: Not specified
Schedule: Full‑time
Shift: Day
Number of Openings: 1
Salary: 74,818.17 - 109,718.05 Yearly
Potentially Eligible for a Hybrid Work Schedule: Yes
Bargaining Unit: 000-Unclassified
Equal Opportunity Statement
It is the policy of the Massachusetts Gaming Commission and the Commonwealth of Massachusetts to afford equal employment opportunities to all qualified individuals, without regard to their race, color, ancestry, religion, sex, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, gender identity or expression, or any other characteristic or status that is protected by federal, state, or local law.
#J-18808-Ljbffr
Portfolio Manager
Boston, MA job
, a division of Beacon Bank & Trust
Since 1871, Brookline Bank, a division of Beacon Bank & Trust, has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. Today, we have 28 branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances. As a trusted financial resource to our customers, it's our everyday commitment to do more, deliver more, and exceed expectations.
What is Brookline Bank's most valuable asset? Our employees! That's why we offer competitive pay and excellent benefits which includes a matching 401k. We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork.
Brookline Bank provides a great working environment that offers opportunities for advancement.
We are currently seeking a Portfolio Manager to join the team in our Back Bay office. The Portfolio Manager will manage existing portfolios of commercial customers, analyze and underwrite credit risk for Bank prospects and customers, assist with due diligence activities, assist with the loan closing process, monitor and evaluate risk within the team portfolio.
Principal Duties and Responsibilities
Credit Underwriting
• Analyze and underwrite credit requests in a timely fashion by using some or all of the following
resources: applications, spreads, financial statements, tax returns, credit bureaus, meetings with customers/prospects, appraisals, web research and other resources as necessary.
• Determine if request is in compliance with Bank policy and note exceptions.
• Discuss deal structure, cash flow, collateral, and customer character with Commercial Bankers Recommend alternative credit structures or products where appropriate.
• Accompany Commercial Bankers on customer calls and interact extensively with customers in person and over the phone.
• Interact with attorneys and financial professionals including CPA's, CFO's, etc. as needed to assist
in the underwriting and closing process.
• Present analysis in written proposals for appropriate approvals and present as directed to the appropriate approval authority.
• Prepares loan memorandums.
• Conducts market surveys through contact with brokers, online research, etc.
Portfolio Management
• Manage existing portfolio of customers by tracking and preparing annual renewals for lines of credit, reviews of term debt, and reviews of overdraft lines of credit. Maintain tracking database with updated information as needed.
• Conduct independent property inspections in conjunction with annual reviews.
• Identify potential problem loans and deficiencies.
• Assist customers when needed with questions regarding loans and retail products.
Job Specifications
Bachelor's degree in relevant field
A minimum of (4) four years of commercial credit experience is required.
Formal credit training is preferred
Excellent written and oral communication skills
Extensive knowledge of Microsoft Office suite products
Understanding of Banking compliance requirements
Be well versed in the Bank's credit policy and underwriting standards
Sr. Business Systems Analyst
Boston, MA job
Business Systems Sr. Analyst
Company: Confidential (Large Investment Firm)
Position Type: Full-Time (Direct-Hire)
Responsibilities:
Performs analysis of business activities to determine business requirements. Works with business users to understand and define needs. Converts business requirements into functional specifications. Works closely with project team members, business users, QA, developers, and other technology professionals in an Agile environment to ensure that project deliverables are completed on time and within budget.
Acts as a liaison between business stakeholders and the technology organization to ensure proper implementation of requirements within the expected timetable. Communicates any material modifications of business requirements to business stakeholders.
Collaborates on systems scope and objectives based on both user needs and an understanding of applicable business systems and industry requirements.
Ensures proper data processing using data checks and reports to facilitate error free business processes.
Collaborates with the QA team in developing high level test plans. Reviews test cases developed by the QA team. Works with automated testing team when needed for performance/load testing as well as automated regression testing.
Works to ensure a positive product for business stakeholders by overseeing the implementation of new software. Creates and maintains proper training materials and business documentation.
Follow the Software Development Lifecycle (SDLC), ensuring that all steps of the process have been followed prior to releasing any code.
Provides application and production support as needed to the departments and systems that they support.
Provides guidance to less experienced Business Systems Analysts.
Required Experience:
Bachelor's degree or equivalent experience in a business or technology related field.
Minimum of 2-5+ years of experience in the financial services industry, ideally supporting buy-side technology.
Intermediate technical skills including an understanding of underlying relevant technical architecture and business processes.
Proven ability to efficiently utilize resources and communicate with others, both verbally and in writing.
Proven analytical skills and demonstrated ability to make independent decisions.
A firm understanding of systems development lifecycle and Agile framework.
Proven ability to develop creative solutions to meet business needs.
Preferred/Nice to Have:
Trading and investment exposure preferred.
Background in Trade Processing, specifically SWIFT and Heliograph, preferred.
Microsoft Business Applications Sales Consultant
Boston, MA job
ITC WORLDWIDE is seeking a dynamic and experienced Microsoft Business Applications Senior Sales Consultant
WFH or an ITC field office
Are you passionate about selling business applications solutions that empower organizations to achieve more? Do you have a proven track record of delivering results in a complex and competitive market? Do you have experience with Microsoft Dynamics 365 Finance & Operations or other ERP systems? If so, we want to hear from you.
To be successful in this position you will possess the following attributes:
Motivated and proactive professional with previous experience in end-to-end sales within Microsoft or equivalent Enterprise Applications.
5+ years face-to-face selling experience - Microsoft product suite expertise including D365, PowerApps and Business Central is highly regarded.
Demonstrated ability to hunt new business opportunities.
Ability to build and foster strong customer relationships in existing customer base.
A strong customer-centric approach and ability to network across a complex organization.
Skills in managing multiple commercial processes (new business sales), forecasting precisely and identifying challenges to positive commercial outcomes.
Develop and execute a sales strategy in designated territories and work with both vendor and Industry teams to execute.
Arrange and conduct customer meetings, serve as trusted advisor by understanding a customer's existing and future digital transformation roadmap and driving the sales.
Strong networking skills and industry experience
Ability to drive new business and get engaged with lead generation.
Liaising with solution consultants to drive correct business outcomes.
Desire to be involved in a rapidly growing business and take a leadership role in helping it thrive.
Strong personality motivated by continual improvement and self-development
Responsibilities:
Develop and execute sales strategies to grow revenue and market share in the Finance & Operations segment.
Build and maintain strong relationships with key decision makers and influencers across various industries and geographies.
Understand customer needs and pain points and propose value-added solutions that leverage Microsoft's D365 platforms and applications.
Collaborate with delivery and pre-sales teams to ensure proposed solutions align with client requirements.
Working with Marketing and Business Development personnel to help develop lead generation campaigns along with target marketing to specific verticals.
· Manage the entire sales cycle, including prospecting, negotiations, and contracting
Develop and nurture a robust pipeline of prospects to achieve and exceed sales targets
Leverage your sales knowledge and existing Microsoft ecosystem network
Qualifications:
Minimum of 5 years of experience in selling enterprise software solutions, preferably in the ERP domain
Strong knowledge of Microsoft Dynamics 365 Finance & Operations or other ERP systems and their business benefits
Excellent communication, presentation, and negotiation skills
Ability to work independently and as part of a team in a fast-paced and dynamic environment.
Bachelor's degree in business, finance, or related field
Prior consulting services sales experience required, and an understanding of Microsoft's Business Applications preferred (Sales, Service, Marketing, Finance, HR, Supply Chain, and Project Operations)
Package Details
Contract W2 role for an experienced Tech Seller!
Base Salary (Draw) W2
Commissioned: from 1-3% on lifetime Support
+ Bonus on Managed Services
+Cash Bonus
What's in it for you
Qualified Leads
Technical Sales & Service Support
Product Selling Training Provided
Dynamics 365 - CRM
Dynamics 365 - Business Central
Microsoft 365
ISV Solutions (Offers)
Neural Impact Sales Optimization Training
Differentiation & Engagement
Effective Discovery & CIO Engagement
Project Impact & Objection Handling
$ 150,000.00
(US Dollar)
BIzzApp Sales 2. Acct exec 3. services & support consult
Sales Manager- Patek Philippe
Boston, MA job
About Long's Jewelers
For more than a century, Long's Jewelers has been New England's premier destination for fine jewelry, luxury watches, and exceptional client experiences. Family-owned and operated with seven locations across Massachusetts and New Hampshire, Long's is proud to partner with the world's most prestigious brands, including Patek Philippe and Rolex. With a reputation built on trust, integrity, and lasting relationships, Long's offers a truly unique opportunity to be part of a legacy brand.
The Opportunity
Long's Jewelers is seeking a Sales Manager to lead the flagship Patek Philippe boutique on Newbury Street in Boston. This is a rare opportunity to represent one of the world's most exclusive watchmakers, guiding clients through an experience that is as much about heritage and artistry as it is about ownership. The Sales Manager will be entrusted with fostering meaningful client relationships, mentoring a talented team, and serving as a key ambassador for both Long's and Patek Philippe.
Key Responsibilities
Represent Patek Philippe with professionalism, discretion, and integrity.
Build lasting relationships with high-net-worth clients, offering an exceptional and personalized experience.
Lead, coach, and inspire the boutique sales team, cultivating a collaborative and high-performance culture.
Partner with leadership to drive strategy, elevate client experiences, and grow the boutique's impact.
Serve as a trusted liaison with Patek Philippe leadership in the U.S. and Geneva, bringing insights and training back to the team.
Qualifications
5+ years of experience in luxury watches or fine jewelry; high-complication expertise strongly preferred.
A proven track record of building and sustaining long-term client relationships.
Experience leading and developing high-performing sales teams in a luxury retail environment.
Strong organizational, analytical, and communication skills.
A passion for horology and an eagerness to represent one of the most respected names in the industry.
Investment Banking- United States - 2026 ReEntry Program
Boston, MA job
JobID: 210691279 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $110,000.00-$200,000.00; San Franciso,CA $110,000.00-$200,000.00; Boston,MA $110,000.00-$200,000.00 About the Program
At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring.
The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide.
The ReEntry Program is a 15-week fellowship program, beginning April 20, 2026 and ending July 31, 2026 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set.
Please refer to our ReEntry Overview page for further information regarding the Program.
Commercial & Investment Bank
The Commercial & Investment Bank is a global leader across investment banking, payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Group Overview:
Investment Banking: Provides strategic advice, capital raising and risk management to corporations, governments and institutions worldwide through a suite of services including M&A, advisory, equity and debt capital markets, leveraged finance, and structured products.
What We Look For:
Creative and innovative team players with analytical, technical, problem solving, planning and organizational skills. Individuals must have strong interpersonal skills and be able to communicate effectively in presentations, expressing complex financial strategies in an organized and articulate manner. The ability to relate well to external clients and internal partners and establishing strong working relationships.
Auto-ApplyUniversal Banker I
Taunton, MA job
Job Description
Universal Banker l Job Type: Full-Time Department: Branch Administration Reports To: Retail Branch Manager/ 1st VP Manager of Retail Banking
ABOUT US: Bristol County Savings Bank, founded in 1846, is a full-service financial institution offering commercial lending, personal and business banking, and mortgage services. The Bank's Financial Advisory Services division has successfully assisted businesses, individuals and non-profits with the management of their assets since 1989. The Bank's steady growth and expansion has resulted in $3.1 billion in assets and just over 400 employees in southeastern Massachusetts and Rhode Island. The key words at Bristol County Savings Bank are: "Commitment, Stability, and Community," values that are combined with state-of-the-art technology to meet the needs of its customers. A dedicated local community bank for over 175 years, Bristol County Savings Bank is actively involved in giving back to all the communities it serves both through financial support and the volunteerism of its people.
OVERVIEW:
The Universal Banker handles all aspects of customer interaction including the sales process and transaction handling. Efforts should focus on building full banking relationships with current customers and prospects. The Universal Banker should also recognize customer needs while deepening relationships by promoting, explaining, and cross-selling bank products and services.
PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:
1. Performs any functions necessary, within scope of authority and expertise in order to provide the highest level of service and responsiveness to customers and the community in which it serves.
2. Meet or exceed all financial objectives pertaining to individual goals and branch team goals. Engage with customers by following established customer interaction model to establish new customer relationships, to retain and deepen existing customer relationships, and to provide the highest customer service experience. Fulfill customer financial needs by utilizing the sales process including referrals to business partners, closing sales and completing Customer Summaries.
3. May manage Personal Banker Portfolio.
4. Encourage customer to utilize automated transaction handling by conducting demonstration of alternative banking delivery channels. If automation is not possible or desired by customer, accept and process deposits, payments, checks for cashing and other transactions via manual processing according to established procedures and standards for performance.
5. Handle servicing of customer accounts and resolve issues efficiently and effectively with the highest of customer service standards. Recognize cross-sell opportunities, including core deposit accounts as well as insurance and investment products. Refer to specialists as required.
6. Adhere to compliance and operations risk controls in accordance with the company and regulatory standards, policies and practices. Be able to efficiently and effectively access operational policies and procedures. Perform operational responsibilities as designated by management.
7. Establish proficiency of the Bank's systems needed to effectively service customers with the highest of service standards.
8. May coordinate the operations of a branch office to ensure quality customer service and effective branch operations in conformance with established Bank strategies, policies and procedures. May assist tellers with customer transactions and/or daily branch settlement.
9. May assist with the branch operations and with the training of branch personnel, consistent with the operational protocols established by the Bank. May have the ability to take and close consumer loans including equity loans.
10. May represent the Bank through participation in community and industry related activities. Actively promotes interest in the Bank wherever and whenever possible.
11. Non-Certified with the expectation to work towards full certification as UB II within 9 months
12. Ensure information security policies are adhered to and that required controls are implemented as intended.
13. Research and evaluate data from various sources to identity new threats, trends, issues and opportunities to improve processes.
14. Engage in special projects and other duties as assigned.
OTHER ACCOUNTABILITIES / RESPONSIBILITIES:
15. Performs related and unrelated duties as may be required.
REQUIREMENTS:
Spanish Speaking Preferred.
Requires strong interpersonal skills and vibrant, outgoing personality, leading to strong client service and sales skills. Requires knowledge of financial institution operations and procedures. Requires a working knowledge of laws and regulations pertaining to financial institution and the ability to interpret and understand laws and regulations. Requires the ability to apply strong analytical skills in reviewing data received from business partners. Requires the ability to work independently and collaboratively with internal business partners demonstrating a working knowledge of major business functions. Requires effective communication skills including oral and written skills. Requires the ability to work with all levels of management and staff.
INDEPENDENT ACTION:
Performs work independently within scope of established guidelines and practices. Consults with Branch Manager, Assistant Branch Manager and/or VP Manager Retail Banking when clarification or exception to Bank policy may be required.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EEO STATEMENT:
Bristol County Savings Bank is an Equal Opportunity Employer and is committed to a diverse workforce. The Bank considers applicants for employment without regard to race, color, sex, sexual orientation, national origin, age, genetic information, veteran status, disability or membership in any other protected class as defined by law.
FULL-TIME BENEFITS:
401(k)
Employee Pension
Paid Time Off (PTO)
Parental Leave
Tuition Reimbursement
Begins first of the month following date of hire:
Medical, Dental, Vision
Critical Illness Insurance
Disability insurance including LIFE, Long-term disability
Employee Assistance Program
Flexible Spending Account
Dependent Care Account
Health Savings Account
VISIT OUR WEBSITE: *************************************
LINKEDIN: *************************************************************
ML - Computer Vision Engineer
Cambridge, MA job
AI/Computer Vision Engineer - Cambridge, Boston (Hybrid)
Join an elite innovation team driving next-generation medical robotics and AI solutions. This cutting-edge group focuses on early-stage breakthrough projects, transforming novel ideas into scalable, impactful technologies.
Your Role:
Develop advanced algorithms and software in a regulated medical environment.
Design ML-based solutions for digital insights from medical imaging and robotic data.
Define requirements, create test protocols, and support validation of new features.
Collaborate with multidisciplinary teams across research, clinical science, regulatory, and business functions.
Stay ahead of MedTech and AI advancements while contributing to intellectual property development.
Work in state-of-the-art R&D labs in Cambridge, Massachusetts.
You're the Right Fit If You:
Have a strong background in machine learning, computer vision, and medical image analysis.
Hold a Master's (3+ years of experience) or PhD in Computer Science, Biomedical Engineering, Robotics, or a related field.
Are experienced with medical imaging technologies, image-guided therapy, and regulated medical device development.
Possess exceptional programming skills (Python required, C++ preferred).
Are self-motivated, adaptable, and excel in communication and problem-solving.
This is a unique opportunity to shape the future of medical robotics and AI in a confidential, high-impact environment.
Project Manager
Boston, MA job
Deployment Project Manager / 6 month contract / Package negotiable/ Hybrid - Boston
Are you as excited about the intersection of technology and retail as we are? Here at Primark we have an exciting opportunity for a Deployment Project Manager to join us on an initial 6 month contract, with hybrid working out of our Boston office.
Role Overview:
We are seeking an experienced Project Manager to lead the rollout of an EPOS software solution across multiple retail locations in the United States. The successful candidate will manage end-to-end implementation, ensuring timely delivery, stakeholder alignment, and seamless integration with existing systems.
As part of the growing Technology function, you will have the opportunity to work in a fast-paced, collaborative, and innovative environment.
Key Responsibilities:
• Develop and manage detailed project plans, timelines, and budgets for EPOS software deployment.
• Coordinate with internal teams, vendors, and stakeholders to ensure smooth training system implementations and overnight store cutovers.
• Effectively communicate project updates to senior management and Key Business Contacts.
• Oversee system configuration, testing, and troubleshooting during implementation.
• Ensure compliance with US retail standards and data security regulations.
• Ensuring Primark Technology standards and policies are always adhered to.
• Identify potential risks and implement mitigation strategies.
• Resolve issues promptly to minimize disruption to business operations.
Essential knowledge, education, skills, and experience:
• Minimum 5 years of project management experience, with at least 2 years in retail technology or EPOS systems.
• Proven track record of managing multi-site software rollouts.
Skills:
• Strong knowledge of EPOS systems and retail operations.
• Excellent communication, leadership, organisational and stakeholder management skills.
• A collaborative, hands-on approach with the ability to work across multiple teams.
• Strong analytical thinking, problem-solving skills, and attention to detail.
• Proficiency in Microsoft Office tools.
• Proficiency in project management tools (e.g., MS Project, Jira, Trello).
Other Requirements:
• Ability to travel within the US regularly.
• Ability to respond to escalations during unsociable hours/night works.
The project manager best suited to this role will have 5+ years' experience in project management, with exposure to large-scale deployments and retail projects. Along with prior experience with major EPOS platforms.
If the above is of interest to you then please apply and we can discuss the next steps in detail.
Fraud Analytics and Innovation Lead Analyst - Fraud Strategy
Boston, MA job
Jacksonville, Florida;Plano, Texas; Richmond, Virginia; Sun City West, Arizona; Boston, Massachusetts; Chandler, Arizona; Charlotte, North Carolina; Tampa, Florida; Chicago, Illinois; Newark, Delaware; Phoenix, Arizona; Chandler, Arizona **To proceed with your application, you must be at least 18 years of age.**
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**Job Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Summary:**
This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.).
Are you a strategic, analytical thinker with a passion for fighting financial crime? Ready for the chance to drive real change in an organization? We are searching for a motivated fraud strategy analyst to help drive that transformation within our deposit client identity and onboarding space. The Deposit New Account Fraud Risk Strategies team is keenly focused on supporting product innovation and responsible growth while preventing, detecting and mitigation financial threats against our checking and savings products. This is a highly visible role that will focus on identifying trends and strategy opportunities related to fraudulent applications, subsequent transactional patterns and operational treatment efficiencies.
A successful candidate will be an individual contributor on a team of other analysts responsible for performing strategic analysis to improve portfolio risk, profitability, performance forecasting and operational performance for consumer and small business deposit products. This position requires a rigorous analytical focus on monitoring for shifts in fraud activity, transactional dynamics and effectively communicating trends and opportunities for improvement. Key functions involve developing application and transaction monitoring, identifying business trends based on economic and portfolio conditions and executing/monitoring strategic enhancements.
Sound technical knowledge of SAS / SQL, financial statements, business processes, and fraud subject matter expertise in the areas of KYC, KYB, Identity Theft, First Party Fraud and Synthetic Identities are keys to excelling in this role.
**Responsibilities:**
+ Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
+ Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics
+ Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
+ Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights
+ Responsible for oversight of deposit product application fraud, trend identification and development of mitigation strategies to responsibly manage fraud risk.
+ Ensures effective governance and cadence on progress reviews, communication, stakeholder updates
+ Guarantees seamless hand off to operations team for new processes
+ Provide recommendations on mitigation efforts, ensuring monitors are in place, and will self-create initiatives as needed.
+ Collaborate with cross-functional teams to integrate fraud detection measures into existing systems and processes.
+ Stay abreast of industry trends, emerging threats, and technological advancements to continuously enhance fraud prevention methodologies.
+ Analyze data and conduct investigations to identify patterns, trends, and anomalies indicative of potential fraud.
+ Identifying new sources of data (internal or vendor-provided) that can enrich our existing detection processes, be added to our decision systems, and allow for new detection strategies to be developed. Will require close coordination with partners in Fraud Technology.
+ Ensuring proper risk controls are deployed, while adhering to best practices.
+ Provide oversight on defect reviews of 3rd party/scam loss cases to identify any gaps in Fraud strategy and/or procedural adjustments.
+ Providing fraud requirements, testing, and development of strategies for new project and endeavors
+ Design and monitor key fraud metrics and KPIs to evaluate the effectiveness of fraud prevention.
+ Monitor Strategy performance and Optimization of existing detection strategies to determine areas where rules can be adjusted to decline fewer false positives and improve the ROI and overall performance of our fraud strategies.
+ Identify process improvements and efficiencies via data analysis.
+ Partner with claims, policy, strategy, and product teams to deliver data insights and analysis that inform critical decisions and help achieve goals.
**Required Qualifications:**
+ 3+ years of experience in SQL and SAS querying /coding
+ 3+ years of experience in fraud prevention and strategic risk mitigation
+ Intermediate Excel, PowerPoint and/or Tableau experience
+ Demonstrate strong analytical skills
+ Strong organizational and written / oral communication skills
+ Self-starter capable of generating meaningful work and driving results
+ Ability to work in a fast paced, dynamic environment
+ Strong strategic thinking skills with a track record of breaking complex problems down and developing clear strategy / action plans
+ Proven track record of proactively identifying optimization opportunities for existing processes
+ Ability to develop and/or optimize mitigation strategies or manage large fraud programs/initiatives
+ Aptitude for working across functional lines and organizational levels to drive results
+ Ability to present, lead, support, and influence senior management and business stakeholders
**Desired Qualifications:**
+ BA/BS in Computer Science, Data Science, Statistics, or a related field
+ Business analysis / Consulting experience
+ Fraud subject matter expertise in these domains: KYC, KYB, Identity Theft, First Party Fraud and Synthetic Identities
+ 5+ years of SAS or SQL Coding experience
+ 5+ years of experience in fraud prevention and strategic risk mitigation
+ Background in Technology, Agile, Systems Integration Testing (SIT), or User Acceptance Testing (UAT)
+ Leadership and management skills, including development of teams and individuals
+ Experience with multiple banking products such as, Digital Money Movement (Zelle, ACH, Wires) Deposit (DDA, Checks), Cards (Credit and Debit)
**Skills:**
+ Analytical Thinking
+ Business Analytics
+ Data and Trend Analysis
+ Fraud Management
+ Problem Solving
+ Collaboration
+ Innovative Thinking
+ Monitoring, Surveillance, and Testing
+ Presentation Skills
+ Risk Management
+ Data Visualization
+ Interpret Relevant Laws, Rules, and Regulations
+ Issue Management
+ Oral Communications
+ Written Communications
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Entry Level Mortgage Document Specialist
Danvers, MA job
Northpoint Mortgage, selected as one of the Boston Globe's Top Places to Work three years' running, is a growing New England-based mortgage lender seeking to add an entry-level, full-time employee to our Danvers, MA office. In addition to a great working atmosphere, we offer competitive pay, benefits, and a gateway into an exciting industry. We are seeking a candidate in the Danvers, MA area, as this is an in-office position.
Responsibilities:
Reception: Answer phones and greet clients with the highest level of customer service
Communicate directly with operations staff and loan officers
Sort and organize mortgage loan documents, adhering to compliance deadlines
Review loan package documentation for discrepancies or omissions
Verify loan information for accuracy at time of disclosure
Ensure that all required regulatory, state and investor disclosures are included in disclosed packages
Loan Opening-- provide administrative support through the loan application process
Assist in special projects as needed by management
Skills needed:
Proficiency with Microsoft Office including Excel, Word, and Outlook
Excellent phone manner
Strong detail orientation with a solution-oriented demeanor
Multitasking & a strong sense of responsibility for tasks assigned
Ability to communicate comfortably with all levels of the organization
Post- Secondary education preferred
Compensation is commensurate with experience.