Operations Intern, Worksite-Summer 2026
Springfield, MA jobs
The Opportunity At MassMutual, we are looking for and investing in students who will become tomorrow's future business leaders. As an intern in Worksite, you will help solve real business problems and develop both the professional and leadership skills needed to build a successful career. As an intern you will be able to demonstrate your ability to adapt and thrive in complex, uncertain and changing situations while highlighting your intellectual curiosity as a continuous learner. You'll be able to earn confidence and trust through ownership, commitment, and follow-through in achieving results in your projects, while building a deeper understanding of how a business operates, specifically with a continuous improvement mindset. You'll bring your ability to manage priorities effectively and adapt quickly to achieve goals.
The Team
The Worksite Delivery Team is a cross-functional group of project managers, business analysts and product owners. We are united by a shared commitment to delivering high-impact solutions that enhance the experience of our internal teams and external customers. Our team thrives on collaboration, continuous improvement, and a strong sense of purpose. We regularly partner with stakeholders across Sales, Marketing, Product, Technology, and Operations to ensure seamless execution of strategic initiatives. Our culture is built on trust, transparency, and a passion for making a difference.
The Impact:
This program is intended for college students preparing for a career in Operations, Communications, Client Services or Finance- with a sharp focus on mastering the art and science of operations. You will gain real world operations experience, mentorship from seasoned professionals, and the chance to contribute to projects that drive measurable outcomes. As part of our Summer 2026 Internship Program, you will be a part of a company that fosters an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. Our interns experience both professional and personal development through some of the key responsibilities described below.
* Assist in target audits on supplemental health products
* Develop, review, and maintain Standard Operating Procedures (SOPs) to ensure efficient and up-to-date processes
* Assist in creating customer surveys, process maps, and process improvement timelines
* Handle escalated inbound/outbound emails regarding claims, billing, and policy servicing
* Curate and manage a central repository of playbooks, best practices, and resources to support day-to-day tasks
The Minimum Qualifications:
* High school diploma/GED
* Enrolled in a four-year bachelor's degree program, with an anticipated graduation date of 2027 or 2028.
Ideal Qualifications:
* Pursuing a major in Business, Economics, Communications or Finance
* Strong Microsoft Skills (Excel, Word & PowerPoint)
* Strong intellectual curiosity to think outside the box when problem solving
* Ability to take the initiative to go above and beyond
* 6+ months' experience via student clubs, community involvement or paid job
* Demonstrated proficiency in oral and written communication
What to Expect as Part of MassMutual and the Team:
* Regular meetings with your team
* Focused one-on-one meetings with your manager
* Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
* Work closely with our business partners regarding our Accidental Health, Critical Illness and Group Whole Life products and understand their processes to ensure smooth and efficient collaboration.
* Attention to Detail: High level of accuracy and attention to detail Ability to work under pressure, meet deadlines, and adapt to changing priorities.
* Deepen the understanding of the distribution organization and how we go to market
Pay: $30/hr
#LI-BC1
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an Equal Employment Opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.
Auto-ApplySenior Operational Risk Associate
Boston, MA jobs
Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
The Sr. Associate, Operational Risk for the Loss Events Management and Scenario Analysis team is responsible for the strategic development, implementation, and effective execution of the Operational Risk (OR) program, the key program elements of which cover: internal loss, external loss, risk assessment, business impact assessments, KRIs, scenario analysis / stress testing, training, awareness, and communication, issues and remediation planning, tracking, MIS and reporting, testing, compliance, and monitoring.
* Analyzes, measures performance, monitors trends, defines limits according for Corporate Banking Op Risk exposures in accordance to Risk Appetite.
* Assist in the ongoing oversight of Corporate Banking Operational Risk (OR) Framework in support of the first line of defense.
* Contributes to escalation, reporting, communication to Risk Governance Forums.
* Helps drive culture of risk awareness.
* Participates in the creation and delivery of OR business-tailored training.
* Supports the creation, management and development of OR program strategy, policies and models within the Corporate Banking Business.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Bachelor's Degree or equivalent work experience in Business, Finance, Management, or equivalent field. - Required.
* 9+ Years Risk Management/Risk MIS - Required.
* 9+ Years Financial Services industry. - Required.
* Knowledge of regulatory stress testing (CCAR, CECL, etc.). - Preferred.
* Strong operational risk management principles, methodologies and tools, governance principles and activity preferably in a financial services technology environment.
* Ability to independently operate in a complex, matrixed environment; adept at delivering and maintaining productive working relationships across business, functions, geographies and lines of defense.
* Experience of operational risk losses and events program, risk and controls ( RCSA), scenario analysis and capital planning.
* Strong analytical capabilities to provide data-centric insights and adjust to multiple demands and competing priorities.
* Ability to direct, train and guide peers, subordinates and management.
* Ability to handle conflict resolution with other groups to ensure appropriate accounting guidance is followed.
* Ability to adjust to new developments/changing circumstances.
* Ability to convey a sense of urgency and drive issues/projects to closure.
* Ability to adapt and adjust to multiple demands and competing priorities.
* Excellent written and oral communication skills.
* Excellent analytical, organizational and project management skills.
* Strong project management skills.
Certifications:
* No Certifications listed for this job.
It Would Be Nice For You To Have:
* Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
* Experience in Microsoft Office products.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$93,750.00 USD
Maximum:
$165,000.00 USD
Link to Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
Auto-ApplyPrivate Markets Operations Associate
Westwood, MA jobs
Investment Operations Associate The Investment Operations Associate works directly with the Transfer Coordinator and other Operations professionals to successfully track all investments, investment activity, valuations, and documentation for invested partnerships of Meketa Investment Group's discretionary and non-discretionary clients.
The Investment Operations Associate will play an integral role in trade execution, investment monitoring, and data integrity, as well as portfolio implementation and successful execution of capital calls and distributions on behalf of the firm's discretionary clients. The Operations Associate may process transactions for a variety of vehicle types including separate accounts, commingled funds, mutual funds, hedge funds, equities, and limited partnerships. The Associate will be expected to log and aid in the completion of transfer activity including: data collection, cash flow issue resolution, creation of letters of direction, and reporting on internal cash flow statistics
The Investment Operations Associate will support the trade execution process, working within Operations and with Client Teams to ensure client decisions and investment activity are accurately recorded and executed with external Managers, Custodians and other related parties. They will ensure excellent document storage with regards to investment information, trades, and client information, serving as a liaison between custodial banks and investment manager's back-offices. The employee will facilitate the post-trade reconciliation of all transactions and be an observer at internal client and investment committee meetings as needed.
Responsibilities:
* Execute trade activity based on investment decisions made by internal Investment Committees and sub-committees as well as processing of capital calls and distribution related to private market investments
* Reconciliation of portfolio valuations and trade, ensuring post-trade confirmations for all trades
* Maintain all transaction terms for investment managers and custodians, including wire instructions, notification periods, liquidity restrictions, share class information, and settlement timing
* Communicate with client teams, investment managers, custodians, and fund administrators throughout the transaction process
* Support the investment team by providing operational data and analysis
* Maintain documentation for each client including approvals, subscription/redemption documents, directives, confirmations, and other transaction related activity
* Monitor portfolios for cash flows and policy compliance on a daily basis
* Stay informed about market trends and changes in the regulatory environment
Position Requirements:
* Bachelors degree in Finance, Economics, Business Administration, or a related field
* Skill at analyzing, evaluating, and reviewing quantitative information from disparate sources.
* Strong understanding of Operations and process driven tasks
* Superb computer skills, including facility with Microsoft Office Suite.
* Excellent attention to detail and organized work habits.
* Ability to work efficiently and accurately under time pressure
* Ability to work well with internal employees and external contacts.
* Ability to work independently and to proactively seek new responsibilities.
* Operational experience at an asset manager, custodian bank, or other financial services organization a plus.
Measures of Success:
* Accuracy and timeliness of trade execution and reconciliation of data related to transfer activity, valuations, and investment and client-specific details.
* Level of proficiency with internal proprietary software, as well as external data providers
* Level of effectiveness in interacting with external third-parties including custody banks, investment managers, and fund administrators.
* Maintenance of good working relationships with other employees
About Meketa Investment Group
Meketa Investment Group is an employee-owned full-service investment consulting and advisory firm. We work with some of the nation's largest and most sophisticated institutional investors including public and private plan sponsors. We have a staff of over 200 employees among our six U.S. office locations and London.
Meketa recognizes that our workforce is a reflection of our company, and we operate in an inclusive environment that accepts and promotes diversity. We believe our employees can best serve our clients in an atmosphere where individuals are treated fairly, where professional growth is developed and encouraged, and where a healthy balance between work and home life is respected and preserved. To support employees, Meketa offers a competitive compensation structure, a wide range of benefits from core insurance benefits to time-based benefits, as well as flexible schedules and support for continuing education.
Meketa is an Equal Employment Opportunity and Affirmative Action Employer.
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us.
Go To Market Operations - Internship
Boston, MA jobs
Mendix is a low-code app development platform: First, what is low-code? Low-code is a visual approach to software development that enables you to abstract and automate every step of the application lifecycle. Gartner predicts that "by 2024, low-code application development will be responsible for more than 65% of application development activity."
Mendix, the global leader in enterprise low-code, is fundamentally reinventing the way applications are built. The Mendix platform was created to promote collaboration between Business & IT teams so that an entire organization can participate in the application development process. With Mendix, thousands of forward-thinking companies around the world like Ford Auto, Zurich Insurance, Freshfields, and Red Bull, can unleash their best ideas quickly.
Mendix is repeatedly ranked a Leader in analyst reports from Gartner and Forrester. In the 2021 Gartner Magic Quadrant for Multiexperience Development Platforms, Mendix placed at the very top of the Leaders quadrant.
Mendix is a Siemens Business:
Siemens is a Top 10 Global Software Company and a leader on Fast Company's Most Innovative Companies in the World! With the acquisition of Mendix in 2018, Siemens Digital Industries Software is driving transformation to enhance the digital enterprise where engineering, manufacturing and electronics meet the future of innovation. Mendix employees have the opportunity to work in a hyper-growth environment with the support of Siemens' unbeatable legacy and resources.
Responsibilities:
Perform data cleanup and deduplication tasks, primarily within the Account and Opportunity objects.
Use Excel to manipulate, analyze, and reconcile data from both Salesforce instances.
Identify and document data discrepancies, inconsistencies, and gaps.
Assist with organizing and maintaining project tracking sheets and status logs.
Support other ad hoc tasks related to the Salesforce integration and data hygiene efforts.
Work cross-functionally with stakeholders from Operations, Sales, and Technology teams.
Requirements:
Current undergraduate student (rising junior or senior preferred) or recent graduate.
Strong proficiency in Microsoft Excel (e.g., VLOOKUP, filtering, conditional formatting, pivot tables).
Excellent attention to detail and accuracy.
Self-starter who can stay focused on repetitive or task-heavy work.
Interest in business systems, data integrity, or CRM platforms (Salesforce experience a plus but not required).
Effective written and verbal communication skills.
Availability for full-time (40 hours) during the summer with ability to work part-time into the fall.
Preferred Qualifications:
Prior experience with Salesforce or other CRM tools is a bonus.
Familiarity with data hygiene concepts (e.g., duplicates, normalization, data validation).
Analytical mindset and strong problem-solving abilities.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here (*************************************************************** .
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (*********************************************************************************************** .
California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here (***************************************************************************************** .
Job Family: Sales
Req ID: 9295d699-047b-4b99-a186-6c4b349a4b17
Summer 2026 Investment Operations Intern
Boston, MA jobs
Bracebridge Capital, LLC is a leading alternative asset manager with approximately $12 billion of net assets under management. The firm pursues investment strategies primarily within the global fixed income markets with the objectives of capital preservation and absolute return without significant correlation to equity, interest rate and foreign exchange markets. Established in 1994, Bracebridge manages private investment funds that serve endowments, foundations, pension funds and other institutional and high-net-worth investors.
Approximately 160 employees operate from our office located in Boston's historic Back Bay. The entrepreneurial and collaborative culture at Bracebridge rewards and supports motivated, dedicated, enthusiastic and intellectually curious individuals. We believe our firm's greatest asset is the people who work here.
Bracebridge is seeking to hire a talented undergraduate student as a Summer Intern to work as part of the Investment Operations Department. A Summer Intern might be involved in any of a wide range of projects at Bracebridge, depending on our needs and the individual's strengths.
Past Summer Interns have:
Assisted in the review of monthly shareholder statements
Prepared daily reports and reconciliations
Prepared Profit and Loss reporting
Assisted in preparing various ad hoc deliverables
The Summer Intern will be involved with other projects and administrative duties, as needed. We seek technically strong, motivated and detail-oriented candidates.
Required Skills and Credentials:
Academic achievement in pursuit of a BS/BA in Accounting, Finance or related fields
Intellectual curiosity and eagerness to learn
Strong communication and interpersonal skills
Exceptional organizational skills and attention to detail
Knowledge of Microsoft Excel is a plus
Auto-ApplyOperations Associate I (Boston-Beacon St)
Boston, MA jobs
The Operations Associate maintains primary responsibility for all operational elements of a small to mid-sized office. Operational responsibilities include, but are not limited to, cash vault and ATM management, managing negotiable instruments, adhering to compliance and security requirements, routine cash drawer audits, executing on quality control processes around new account opening, and other such branch activities. Fully skilled in both sales and transactional capacities, incumbents also directly service retail branch customers as needed.
Responsibilities:
Maintains primary responsibility for all operational elements of a small to mid-sized banking office by:
Managing the branch cash vault to within prescribed limits and serving as the vault custodian. Must master the use of the bank's cash forecasting system.
Serving as the branch's ATM custodian; ensures it remains stocked, functional, and is balanced daily.
Auditing all negotiable instruments, cash drawers, foreign currency (if applicable) and related logs to ensure adherence to defined policies and procedures.
Responsible for all operational components in the branch such as balancing and researching cash errors, filing necessary BSA forms, compliance and security elements
Stays abreast of all compliance and security requirements and implements processes within the branch to ensure regular adherence.
Routinely reviews new account opening documentation, to include some that is more complex (i.e. corporate resolutions, business customer profiles, businesses designated as high-risk, etc.) to ensure adherence to bank policies and procedures
Incumbents in this position are skilled in both sales and transactional capacities and personally service all customers by:
Opening deposit accounts and taking loan applications for various lending units
Closing consumer loans
Making referrals to other bank business lines and third-party partners
Handling routine account maintenance and other servicing issues
Processing monetary transactions such as cashing checks, making deposits, selling monetary instruments, buying/selling foreign currency, processing credit card cash advances
Maintaining safe deposit records properly to include contracts, access slips and assisting customers with access to safe deposit boxes (if applicable).
Problem Solving and Decision Making:
Balancing policy and procedure with appropriate judgement, makes decisions that are mutually beneficial to the bank and the customer. If written policy is unclear or there is any uncertainty, the Operations Associate should seek guidance from his/her Assistant Branch Manager, Branch Manager, Regional Manager, or if necessary, Retail Administration
Qualifications:
Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment. Individual should be an outgoing self-starter and be technically literate.
Enthusiastic individuals with strong interpersonal skills and a desire to be in the ‘customer service' business are ideal candidates for this role. Basic business acumen and professionalism are also required. Strong written and verbal communication skills are critical, as are the ability to build relationships and strong alliances across the organization and to quickly learn all there is to know about the products and services offered by the bank.
Working Conditions:
Ability to stand and remain standing for up to five hours at a time without a break.
May be required to lift and/or move coin/currency bags weighing 25-30 pounds.
Auto-ApplyRetail Account Operations Specialist
Littleton, MA jobs
Job Title: Retail Account Operations Specialist
Department: Branch Administration
Department Location: Littleton, MA
Reports to: Director, Retail Operations & Optimization
Career Stream: Individual Contributor
Classification: Hybrid
Onsite Frequency: Primarily works on-site at a Branch or HQ
Pay Grade: 8
FLSA Status: Non-Exempt
Pay Grade Range: $23.84 - $29.80 - $35.76
Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
FUNCTION:
The Retail Account Operations Specialist is responsible for auditing all new accounts opened through retail branches and reviewing maintenance performed on existing accounts to ensure compliance with internal policies, regulatory requirements (KYC, AML, BSA), and operational standards. This role safeguards the credit union's reputation, ensures regulatory compliance, and protects members' financial interests by maintaining account integrity and mitigating risk. Success in this position requires a high level of diligence, attention to detail, and strong analytical skills to identify errors, missing documentation, and potential fraud. Daily responsibilities include monitoring new account reports, reviewing maintenance activities, and applying sound judgment and knowledge of credit and financial analysis principles. This role also oversees ACH audit reviews and debit card limit changes as part of maintenance change audit review processes, ensuring compliance and risk mitigation.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Audit all new accounts opened across retail branches daily, ensuring accuracy, completeness, and compliance with internal policies and regulatory requirements (CIP/KYC, AML, BSA).
Review maintenance transactions on existing accounts (e.g., address changes, ownership updates, product conversions) for proper authorization and compliance.
Monitor daily new account reports to identify missing documentation, errors, or potential signs of fraud, report findings to appropriate parties for correction.
Prepare detailed audit logs, summaries, and monthly compliance reports, including identified risks and recommended actions.
Collaborate with branches, Retail Operations leadership, and the Risk Department to resolve exceptions and strengthen compliance processes.
Assist in developing and implementing policies, procedures, and strategies to enhance account review processes and mitigate risk.
Provide guidance and training to branch staff on account opening and maintenance standards, suspicious activity identification, and compliance requirements.
Conduct quarterly training sessions or workshops to raise awareness of account review procedures and promote compliance.
Collect documentation for external audits and respond to auditor inquiries during review processes.
Pull and manage ACH audit reviews to verify accuracy, authorization, and compliance with internal and regulatory standards.
Review and manage debit card limit changes under maintenance change audit review, ensuring proper documentation and adherence to policy.
Stay current with regulatory requirements and industry best practices related to account review and financial crime prevention.
Attend weekly on-site team meetings at Littleton HQ with the Retail Services team.
Demonstrate behaviors aligned with the credit union's Fundamentals as part of the Workers Way culture program.
Education
HS diploma or equivalent required.
Experience
Thorough working knowledge of Account Review Process, 3-5 years of experience in frontline operations and compliance in a financial services environment.
Knowledge/Skills/Abilities/Competencies
Skilled in Microsoft Office Outlook, Word, and Excel.
Strong understanding of core banking systems and compliance platforms.
Strong communication skills, interpersonal communication, problem solving, and critical thinking.
Very strong detail orientation and organizational skills.
Able to multi-task in an office environment.
Must possess self-initiative, motivation, and confidence in work abilities.
Team-oriented individual who works well with colleagues.
Ability to work independently.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines.
This role is currently classified as a Hybrid position. However, the classification is subject to change based on business needs.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is a largely sedentary role. While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools, or controls and to reach with hands and arms.
Occasional travel to other work locations maybe be required.
About Workers Credit Union : Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members. We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future!
Benefits:
Comprehensive medical, dental and vision plans
Basic life and AD&D insurance, short-term disability and long-term disability
15+ days of paid time off (PTO) per year
Up to 16 hours of volunteer time off (VTO) per year
11+ paid holidays
401(k) that includes a Safe Harbor Match of up to 4%.
Tuition Reimbursement Program
Mental health resources including an Employee Assistance Program (EAP)
Individualized learning and development programs
EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyRetail Operations Specialist
Holyoke, MA jobs
Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as the
Best Place to Work
and
Best Local Bank
. Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together!
Summary:
As a Retail Operations Specialist, you'll play a vital role in ensuring the seamless functioning of our Banking Centers throughout Massachusetts and Connecticut. Reporting to the VP of Retail Administration, you'll serve as a strategic liaison between Retail Administration and frontline teams-delivering expert analysis and support in operations, security, fraud prevention, and compliance. This dynamic role involves regular travel to regional locations, fostering collaboration with banking center associates, and contributing to key administrative and project initiatives. This role is based out of our Executive Office in Holyoke MA with significant travel to our branches.
Essential Duties and Responsibilities:
Conduct comprehensive banking center reviews to identify operational, security, and compliance issues, delivering real-time coaching and tracking trends to drive performance improvements. Escalates policy violations and performance concerns to leadership for resolution.
Analyze operational data from daily interactions and site visits to uncover key insights. Continuously updates Retail and VideoBanker procedures and provides detailed visit summaries to support ongoing training and strategic decision-making.
Serve as a trusted operations partner to banking centers, offering expert guidance on core systems, account management, legal documentation, and transaction processing. Ensures consistent application of policies and swift resolution of errors.
Monitor cash levels across banking centers, collaborating with teams to maintain optimal balances and recommending adjustments to meet operational standards.
Oversee regional compliance with operational, security, and regulatory procedures to ensure successful internal and external audits. Partners with Internal Audit and Retail leadership to address findings and implement preventative strategies.
Respond swiftly to fraud incidents, providing immediate support and guidance to mitigate risk and protect customers and the bank.
Act as a liaison between banking centers and departments such as Deposit Operations, Electronic Banking, BSA, Risk Oversight, and Facilities - ensuring timely resolution of cross-functional issues.
Deliver Approval and Authority Training for all newly hired Retail associates, reinforcing operational standards from day one.
Represent Retail Administration in cross-functional project teams and leads operational efforts for new or closing banking centers within the assigned region.
Manage user access reviews and annual compliance assessments for FDICIA, GLBA, and Disaster Recovery within the Retail department.
Maintain deep expertise in PeoplesBank's core systems, hardware/software platforms, and Retail procedures to support operational excellence.
Complete all required compliance training and adhere to federal, state, and bank regulations, policies, and CARE standards.
Perform additional duties as assigned to support Retail Administration and banking center success.
Education and Experience:
Bachelor's degree (B.A.) from a four-year College or University or a minimum of three to five years banking-related experience and/or training; or equivalent combination of education and experience.
Certifications Requirement:
This position requires National Mortgage Licensing System (NMLS) registration; and ability to obtain said license after a period to be determined by decisionmaker. Must be able to successfully complete the registration process, which includes, but is not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS license regulations and rules.
This position requires driving for work; and which includes but is not limited to possession of a valid driver's license, undergoing driving record check and maintenance of acceptable driving record.
Skills Required:
Excellent verbal and written communication skills.
Highly organized and detail oriented with strong time management and multitasking skills
Self-directed with the ability to demonstrate professionalism, adapt and achieve results while working under the pressures of shifting priorities in a dynamic and agile environment
Understanding of banking regulatory matters and procedures for proper operation.
Ability to perform various banking procedures and operations.
Ability to develop and implement strategies.
Excellent analytical and problem-solving skills.
Advanced customer service skills.
Demonstrated ability to effectively collaborate and interact with all levels of associates
Extensive knowledge and required acknowledgement of regulations including but not limited to: Reg CC, Reg DD, Privacy, Security, BSA, Fair Lending, CIP, Reg E. skills.
Ability to maintain a high degree of confidentiality and professionalism.
Ability to successfully work and travel to bank and branch locations in MA and CT as needed and assigned
Computer/Technical Skills:
Proficient with Microsoft Office Suite and other banking software programs.
Work Environment and Physical Demands:
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to sit, use hands to sort, write and keyboard, and to listen and speak. The associate is frequently required to reach, walk, stoop, crouch. The associate is occasionally required to stand, lift, bend, drive and travel.
Auto-ApplyPortfolio Management Intern, Summer 2026
Boston, MA jobs
The Portfolio Management team is responsible for implementing the firm's quantitative investment strategies with the objective of maximizing portfolios' risk-adjusted expected return after cost and reducing diseconomies of scale. The team is involved in portfolio construction, risk management, portfolio finance, and cash and corporate action management, as well as trading and post execution analysis. The team works very closely with other investment teams such as Research and Technology on firm-wide projects and product development initiatives.
Role Overview
As a Portfolio Management Intern, you will be immersed in our daily investment management efforts, working side-by-side with members of the portfolio management team with a particular focus in portfolio construction and execution analytics. The goals are to contribute to improvements in our investment process and execution tactics via long-term analytical projects. Guided by your manager and mentor, you will work on high impact projects that will involve the union of finance, statistics, and coding.
Responsibilities May Include
Market and Execution Monitoring: The portfolio management team monitors global markets in real time to track macroeconomic and company-level developments. These developments take place constantly as the world evolves. Interns will contribute to this monitoring by tracking specific regional developments and their impact on execution progress alongside our portfolio managers and reporting on these events in our daily morning meeting.
Portfolio Analytics: Arrowstreet manages portfolios in a dynamic way by applying a rigorous quantitatively driven investment process. Those in the intern program will work with portfolio managers to evaluate time series trends in the exposures and attributes of the firm wide set of portfolios, looking to understand the economic motivations for that evolution over time.
Portfolio Construction: Building portfolios in a quantitative way involves a complex implementation of portfolio construction utilizing a large set of parameters. Interns will interact with members of the portfolio construction team within portfolio management to learn about portfolio design and evaluate such parameters to calibrate the settings' values.
Execution Analytics: Our trading programs are executed through complex algorithms that access myriad execution venues across the globe. Those in the intern program will work to evaluate time series trends and patterns in our execution strategies across executing brokers and across markets to relate these patterns ultimately to broker performance and implementation shortfall.
Trading Diagnostics: Our trading team works to manage thousands of orders per day across global markets. These processes require heavy automation of trading strategy and tactics used to minimize the costs associated with building our target portfolios. Interns will work with members of the portfolio management team to take a data-driven approach in assisting traders in scheduling the most customized order executions, as well as to evaluate those trading tactics historically to help dictate modifications that might minimize portfolio slippage.
Portfolio Finance: Arrowstreet manages a large set of portfolios that utilize leverage to achieve elevated return and risk characteristics. Participants in the intern program will learn about these products and the ways in which they utilize financing relationships to achieve the desired investment attributes. Interns will have the opportunity to contribute meaningfully to efforts intended to build our capabilities related to these products.
Qualifications
Strong interest in portfolio theory, market microstructure, trading and asset management
Working towards an undergraduate degree with an analytical focus
Completion of at least one prior professional experience either through a co-op program or internship
Completion of entry level investment-related courses that would provide a baseline knowledge of financial markets and equity-related instruments
Detail-oriented with excellent organizational, analytical and problem-solving skills, as well as the ability to work under pressure while meeting tight deadlines
Fluency with running database queries and dealing with large datasets
Proficiency and experience with Microsoft Office suite including Excel and Outlook required
Proficiency and experience with any of several technical and/or programming languages, including: Python (preferred), STATA, R, MATLAB, SQL, C#
Experience using Bloomberg Terminal is a plus
Strong written and verbal communication skills
The weekly wage range for this position is $3,500 - $5,000 per week.
Arrowstreet Capital operates a robust talent acquisition program, and we also seek to compensate and reward our employees competitively within our industry and in line with our merit-based culture. The determination of a successful candidate's base wage placement within the listed range will vary based on the candidate's relevant experience and qualifications (which may also include relevant certifications, credentials and other education), the job responsibilities and scope, the commensurate resulting level of the position and other relevant factors. The listed range is also an estimate, and additional information regarding base wages and other elements of total compensation offered by Arrowstreet Capital to successful applicants will be communicated during the recruitment process.
Arrowstreet Capital is a Boston-based systematic investment firm that manages global equity portfolios for institutional investors around the world.
All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, ancestry, genetic information, age, pregnancy, medical condition, disability, veteran or military status, marital status or any other characteristic protected by federal, state, or local law.
Arrowstreet Capital is committed to working with and providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation for any part of the employment process due to a disability, contact us to discuss the nature of your request and contact information.
Auto-ApplyService Operations Analyst
Woburn, MA jobs
**The Team** We are seeking an Analyst, Service Operations, to join American Tower's U.S. Tower division's Service Delivery organization. The organization executes and delivers various product lines including customer services programs and new asset developments, while also managing capital improvement and structural redevelopment projects across the Company's U.S. tower portfolio. You will conduct financial research to ensure issue resolutions for revenue-driving services programs, analyze data to support financial forecasting and other critical business evaluations. As a Services Operations Analyst, you will partner cross-functionally with the Finance, Supply Chain, Shared Services and IT departments to streamline and automate processes and implement reporting to ensure financial and production data alignment for revenue-driving services.
**What You Need to Succeed**
+ Bachelor's degree required, with a concentration in Computer Science, Business or a related quantitative discipline preferred.
+ Minimum 3 years' related experience in a data analysis role required.
+ Minimum 1 year of experience using Power BI or other similar analysis tool to develop self-service reports and dashboards and manipulate large data sets required.
+ Ability to visualize and interpret data, including regression modeling, forecasting, and statistical analysis experience.
+ Ability to research and find reporting fields in a model when given a user interface data field from an end user.
+ Familiarity with financial terms and concepts.
+ Meticulous attention to detail with an appreciation for the relationship between data quality and the Company's success.
+ Strong planning and project management skills; ability to prioritize tasks for yourself and a team to meet requirements and deadlines.
+ Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
+ Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
+ Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
**What You Can Offer Us**
+ Support the Service Delivery Team with ad hoc analyses, data sourcing, research, and data modeling. Leverage data across multiple systems and advanced Excel skills (macros); present data in a digestible fashion, identifying trends, underlying storylines, and areas of opportunity.
+ Collaborate with the Supply Chain, Accounting, Revenue Services, and Collections departments to research all aging, open, rejected, duplicate, and deleted POs and/or invoices; determine root causes and complete corrective actions.
+ Support analyses of revenues and costs on all revenue generating services programs; work with the Finance and Services teams to ensure correct project cost allocations, identify gaps, and streamline processes to create more efficient and accurate financial reporting.
+ Support Service Delivery team process enhancements and automation initiatives with reporting and data analyses.
+ Partner with the Reporting team to create reports and dashboards, some of which will be custom in nature, to effectively support Leasing Services, Site Development Project Managers, and Program Managers.
+ Partner with Shared Services, or other relevant cross functional teams to conduct analyses on automation performance data to identify, analyze, and interpret trends or patterns.
+ Analyze Service Delivery projects' data, volume projections, and customer trends to support the Manager of Services
+ Operations and FP&A with national revenue forecasts, margin projections, and evaluations.
+ Build and manage system comparison reports to ensure data alignment across various customers.
+ Other duties as assigned.
American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries.
We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow's needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us!
For more information about how American Tower is building a more connected world, visit americantower.com
American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.
American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, please see the base salary range for this position listed below. This position is also eligible for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice.
American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here (************************************************** to learn more.
**Requisition ID** : 2187
Service Operations Analyst
Woburn, MA jobs
The Team
We are seeking an Analyst, Service Operations, to join American Tower's U.S. Tower division's Service Delivery organization. The organization executes and delivers various product lines including customer services programs and new asset developments, while also managing capital improvement and structural redevelopment projects across the Company's U.S. tower portfolio. You will conduct financial research to ensure issue resolutions for revenue-driving services programs, analyze data to support financial forecasting and other critical business evaluations. As a Services Operations Analyst, you will partner cross-functionally with the Finance, Supply Chain, Shared Services and IT departments to streamline and automate processes and implement reporting to ensure financial and production data alignment for revenue-driving services.
Auto-ApplyOperations Analyst - Portfolio Control
Boston, MA jobs
Acadian Asset Management is a global, systematic investment manager at the forefront of data-driven investing since 1986. Headquartered in Boston, with locations in Singapore, London, and Sydney, we manage over $120 billion on behalf of leading institutions worldwide-including pension funds, endowments, foundations, and sovereign wealth funds. We harness advanced technology, rich datasets, and multidisciplinary expertise to help clients navigate complex markets and uncover insights that may be overlooked by traditional approaches.
What sets Acadian apart is our people. We foster a collaborative, intellectually curious environment where ideas are tested, diverse perspectives are welcomed, and innovation thrives. We're united by a shared purpose: delivering effective client outcomes and supporting one another in work that's both challenging and rewarding. We offer a flexible hybrid work environment, strong benefits, and a casual but focused office culture-all designed to support the meaningful, collaborative work that defines Acadian.
Position Overview:
The role is in the Portfolio Control team within the Investment Operations department, responsible for all aspects of fund-operations oversight, fund administration, portfolio accounting, account onboarding/startup, tax reporting, market documentation, and proxy voting for client assets under management at Acadian Asset Management LLC. Acadian supports a hybrid work environment; employees are on-site in the Boston office 3 days a week.
What You'll Do:
* Fund Oversight - Oversee portfolio accounting, custody, and middle-office functions. Ensure the accuracy of market values and review performance. Foster strong relationships with custodians, the middle office, and brokers to ensure proper attention to and maintenance of client accounts. Reconcile proxy-voting reports and address inquiries from external and internal parties.
* New Account Startup/Onboarding - Prepare documentation to complete custodian welcome packages, complete internal system setups, and act as a liaison between stakeholders.
* Fund Administration- Oversee fund payments, process invoices, set budgets, and handle daily accruals. Prepare regulatory, compliance, and tax filings; research and resolve breaches. Collaborate with external auditors and banks to finalize audited financial statements.
* Market Documentation - Open markets for funds and maintain all local market/compliance documentation throughout the life of the fund.
* Tax Reporting - Respond to client inquiries regarding taxes; facilitate K-1 and Canadian tax filings, Form 5500, and other tax reporting.
* Operational Strategy - Identify and implement strategies to optimize costs, enhance efficiency, and deliver value across the firm. Continuously assess and strengthen operational processes, controls, and governance.
We're Looking for Teammates With:
* Bachelor's degree with strong academic performance.
* At least 2 years of relevant experience in the investment industry.
* Strong organizational, interpersonal, and analytical skills with a proven ability to manage multiple priorities across daily tasks and long-term projects.
* Self-starter; highly motivated and driven individual with a strong work ethic and integrity.
* Ability to work flexible hours, as required.
* Understanding of international market documentation, trading requirements, tax and audit principles, and account-onboarding processes.
* Proficiency in advanced Excel functions (VLOOKUP, PivotTables); experience with SQL and CRM platforms (e.g., Salesforce).
* Experience with U.S. and Canadian tax reporting (e.g., K-1s, T3s) and audited financial statements.
The base salary range for this role is $60,000- $75,000 per year. Actual compensation will be determined based on a candidate's skills, qualifications, and relevant experience. In addition to base pay, this position may be eligible for discretionary incentive compensation and includes participation in Acadian's comprehensive benefits program, which includes health, retirement, and wellness offerings.
To apply for this position or view Acadian's open roles, please visit the Careers section of our website at: ******************************************************* We will contact only selected candidates. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at ****************************.
Acadian Asset Management LLC is committed to providing equal employment opportunity to all employees and applicants. No employee or applicant shall be discriminated against on the basis of gender, race, creed, color, sex, age, national origin, marital status, pregnancy or parenthood, veteran status, citizenship status, disability, gender identity, or sexual orientation.
Auto-ApplyOperations Specialist - Corporate Actions
Boston, MA jobs
The Operations Specialist - Corporate Actions is involved with many different areas of responsibility in Investment Operations. Primary responsibilities are portfolio reconciliation and corporate actions processing. The Operations Specialist will also be involved with individual or group projects and initiatives as they occur.
Responsibilities
Provide Operational support for Advisory, private wealth & institutional accounts.
Utilize automated reconciliation system for assigned accounts (daily/monthly) to ensure that all accounts are in proof daily and positions monthly or ad-hoc.
Identify cash, transaction, and position discrepancies between GW&K and custodian banks via internal systems and external custodian sites.
Research and resolve issues timely by interacting with the teams within operations along with the custodians' web tools to maintain data integrity and minimize financial risk.
Conduct/review data checks each day to ensure information on GW&K's system is correct and troubleshoot any errors.
Assist with training other operations team members and provide coverage when needed.
Closely monitor our Corporate Actions Dashboard and other data sources to process actions accurately and in a timely manner.
Work with portfolio managers and traders to choose the appropriate corporate action option.
Collaborate with traders to add and remove trade restrictions on securities as needed.
Process transactions to core accounting systems where necessary as related to client accounts.
Contact custodians to ensure proper booking of corporate actions in client accounts.
Ensure corporate action events are processed and integrated into clients' accounts, then reconciled against the custodians' records to maintain data quality and reliability. Other responsibilities as determined by the group manager.
Qualifications
College degree and 1-2 years prior related industry experience.
The desire to understand portfolio accounting & process.
Familiarity or exposure to domestic & international equities, municipal bonds, corporate bonds, and mortgage-backed securities.
Demonstrate a strong interest in deepening understanding of technology-related issues, tasks and responsibilities and actively engaging in technology initiatives and projects.
Must be proficient in Microsoft office applications.
Excellent attention to detail a must.
This role is based in our Boston, MA or Winter Park, FL office on a hybrid schedule - 4 days per week in-office, 1 day per week remote.
The actual base salary is dependent on several variables including but not limited to education, experience, skills, and geography. In addition, GW&K employees may be eligible for a discretionary bonus and/or commission, which is based on a number of factors, including individual and firm performance.
Base Salary Range
$60,000-$72,000 USD
GW&K Investment Management is an equal opportunity employer and provides equal employment opportunities to all associates and applicants for employment without regard to gender, race, color, national origin, ancestry, pregnancy, marital status, religion, age, disability, veteran status, sexual orientation, genetic information, or any other characteristic protected under applicable federal, state or local laws.
Auto-ApplyAssociate - Global Product Data Operations
Boston, MA jobs
Department Investment Management (IM) Operations partners with the Investment Management and related teams of MSIM, by providing middle-office services including portfolio manager support, client services, portfolio transitions, market registration, product data, corporate actions. reconciliations and performance and attribution analysis services.
Team
The Global Product Data Team creates and maintains equity and fixed income securities and related reference data for Investment Teams, Surveillance, and other users of security master data. This includes a variety of equity instruments including common stocks, ADRs, GDRs, rights and warrants, and a variety of fixed income instruments including treasuries, mortgage-backed securities (MBS), asset backed securities (ABS), bank loans, collateralized debt and loan obligations (CDO, CLOs), municipal bonds and others. We also work to ensure the quality, completeness, and timeliness of the data for each of these types of instruments.
We seeking someone to join our team as an Associate with a focus on maintaining MSIM's security master and related reference data, as well as work on strategic initiatives as we continue to provide quality data for our clients and reduce risk in our changing industry.
Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on…
What you'll do in the role:
* Creating and managing securities with a focus on automation, data quality and risk mitigation.
* Providing security master and reference data support to Front Office (PM's, Traders, Analysts) , Surveillance and other stakeholders across Asia, Europe, and America. Responding to all queries in a timely manner.
* Reviewing exception reports such as those for Aladdin and proprietary systems on a daily basis and resolving the exceptions
* Resolving cash and asset reconciliation exceptions including researching reference data points causing the breaks
* Partnering with global teams in West Conshohoken, PA and Mumbai, India for security master related cleanup, new data points and related projects.
What you'll bring to the role:
* 2+ years of experience in the asset management side of the investment management industry.
* Strong knowledge of investment instruments, their related reference data requirements and how they are expected to behave.
* Knowledge of Aladdin applications, particularly Security Master, Dashboards, AladdinView and Reconciliation. Other modules such as Trade Entry, Explore a plus.
* Proficiency with data querying tools such as PL/SQL and MSSQL a plus
* Proficiency with market data providers such as Bloomberg and Refinitive a plus
* Proficiency with automation tools such as Copilot, Alteryx, Ui Path and PowerBI a plus
* Strong organizational skills with strict attention to detail.
* Demonstrated success working in a high volume, high intensity environment.
* Demonstrated commitment to risk control and management.
* Demonstrated skills working on a global team including clear communication, being proactive, handoffs and escalation as needed.
* Excellent oral and written communication skills.
* Professional and decisive with outstanding business judgment and ability to see issues through to resolution.
* Proficient computer skills, particularly with Microsoft Office (Excel)
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Expected base pay rates for the role will be between $65,000 and $90,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplySpecialist, Fraud Operations
Quincy, MA jobs
Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
The Specialist, Claims & Fraud Operations performs routine, analytical review of data and/or documentation which may include customer data and/or review for fraud/risk activities. Will play a crucial role in our operations. Your fraud analyst skills will be use as you manage and respond to fraud risks, ensuring the protection of our customers and minimizing losses for both the clients and the bank. Your responsibilities help monitor financial activities for anything suspicious that might point to fraud. Review data, and various types of transactions to ensure fraud prevention and detection.
Time of shift: Monday-Friday 8am-5pm EST
* Analyzes current fraud trends and provide input into rules and parameters.
* Fraud analysts meticulously review financial transactions, account activity, and other data to identify potential fraudulent behavior.
* Demonstrate ability Ito identify fraud and related financial crime risks and take the appropriate steps to mitigate the risks.
* Follow and maintains Policy and Procedure Manuals.
* Enters fraud cases in the case management system.
* Review fraud alerts involving Cards, ACH, Pre-authorized drafts, altered check, forged endorsements, unauthorized third-party transfers, elder fraud, identity theft or other operations fraud issues.
* Reports suspicious activity as required by the Bank Secrecy Act.
* Research discrepancies, accumulate all necessary information and take appropriate action to stop, and where possible, prevent fraud and identity theft losses.
* Understanding various fraud schemes and techniques is crucial for effective detection and prevention.
* Ability to identify, analyze, and resolve complex fraud issues.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or equivalent work experience
1+ Years Experience in loss prevention, fraud, regulatory compliance, fraud prevention or security area preferably in financial services.
* Ability to analyze diverse information and develop strategy recommendations.
* Excellent customer service and communication skills, both verbal and written.
* Excellent organization skills, Knowledge, and experience with root cause analysis.
* Proficient in MS Office Applications, Solid ability to multi-task, Solid analytical, interpretive, and problem-solving skills.
* Solid knowledge of department computer applications and systems.
* Working knowledge of fraud systems such as Lexus Nexus, Appian, PEP+(desired-not mandatory)
* Working knowledge of loss and fraud detection/prevention principals, multiple fraud areas, compliance and regulatory issues related to the department and/or company.
* Minimal physical effort such as sitting, standing, and walking.
* Accurately identifies resource requirements to solve basic problems.
* Communicates clearly and precisely Listens carefully and asks questions to clarify understanding.
* understanding of financial services industry and how organizations operate.
* Learns about and diligently follows established risk management policies, processes, and procedures.
* Always maintains professional behavior in representing the company does all routine work accurately and on-time; is aware of own impact on others.
* Responds promptly to customer inquiries.
* Takes responsibility for issues and, with assistance, works to find a solution.
* Works effectively in team settings
It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$40,500.00 USD
Maximum:
$64,000.00 USD
Link to Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
Auto-ApplyProject/Field Operations Internship/Co-Op (BOND Building)
Norwood, MA jobs
Core Responsibilities: * Execute project document control processes * Participate in project coordination meetings * Support QA/QC efforts by tracking and verifying field installations * Review equipment/product installation for conformance with project requirements
* Work with project team on daily tasks as needed
Qualifications:
* Pursuing a Bachelor's degree, preferably in mechanical engineering, civil engineering, construction management, or a related field
* Interest in construction industry
* Strong communication, interpersonal skills and technical skills
* Must be detail-oriented, organized, flexible, and able to effectively multitask.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Operations Specialist III
Medford, MA jobs
The Operations Processor III performs various functions within the Lockbox Department.
This is a Full-Time Onsite Position Monday-Friday 9:00AM - 5:30PM
Primary Job Responsibilities:
Handles advanced responsibilities and specialized functions within the department.
Perform 10 key data entry for customer payments in a fast-paced environment while meeting quality and productivity standards.
Responsible for data entry of detailed payment information from remittance documents according to customer specifications.
Additional Job Responsibilities:
Scan high volumes of documents and monitor scanning equipment.
Assign, coordinate, and monitor work processing.
Open, sort, and balance customer remittances per bank/customer procedures and deadlines.
Use an adding machine to balance transactions and label batches.
Review and process returns, complete Return Item Notification forms.
Prepare manual deposits for payments without documents.
Prepare checks for data entry processing.
Sort customer payments and transactions per specifications.
Review and prepare counterwork for processing.
Sort and prepare the mail for processing by P.O. Box for distribution to the mail opening operation.
Record daily production and submit Employee Production Report to Manager.
Ensure compliance with Federal/State regulations including BSA/AML and bank policies.
Assist with other/additional duties, responsibilities, tasks, and/or projects as required to support business needs.
Qualifications:
Strong manual dexterity, attention to detail, and organizational skills.
Basic adding machine proficiency
Effective communication and ability to follow directions.
Must be able to work in a fast-paced environment.
Flexibility to perform various clerical tasks and shift between duties.
Ability to meet deadlines independently and collaboratively.
Willingness to work a flexible schedule as needed.
Physical Demands/Conditions:
Regularly required to talk, see, hear, read, write, walk, sit, stand, stoop, kneel, bend, and reach.
Use of office equipment: computer, telephone, calculator, fax.
Occasionally lift/move up to 25 pounds.
Reasonable accommodations may be made for individuals with disabilities.
Auto-ApplyProject/Field Operations Internship/Co-Op (BOND Building)
Medford, MA jobs
Core Responsibilities: * Execute project document control processes * Participate in project coordination meetings * Support QA/QC efforts by tracking and verifying field installations * Review equipment/product installation for conformance with project requirements
* Work with project team on daily tasks as needed
Qualifications:
* Pursuing a Bachelor's degree, preferably in mechanical engineering, civil engineering, construction management, or a related field
* Interest in construction industry
* Strong communication, interpersonal skills and technical skills
* Must be detail-oriented, organized, flexible, and able to effectively multitask.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Operations Specialist III
Medford, MA jobs
Starting Rate: $23.50 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.
This is a Full-Time Onsite Position Monday-Friday 9:00AM - 5:30PM
The Operations Processor III performs various functions within the Lockbox Department.
Primary Job Responsibilities:
* Handles advanced responsibilities and specialized functions within the department.
* Perform 10 key data entry for customer payments in a fast-paced environment while meeting quality and productivity standards.
* Responsible for data entry of detailed payment information from remittance documents according to customer specifications.
Additional Job Responsibilities:
* Scan high volumes of documents and monitor scanning equipment.
* Assign, coordinate, and monitor work processing.
* Open, sort, and balance customer remittances per bank/customer procedures and deadlines.
* Use an adding machine to balance transactions and label batches.
* Review and process returns, complete Return Item Notification forms.
* Prepare manual deposits for payments without documents.
* Prepare checks for data entry processing.
* Sort customer payments and transactions per specifications.
* Review and prepare counterwork for processing.
* Sort and prepare the mail for processing by P.O. Box for distribution to the mail opening operation.
* Record daily production and submit Employee Production Report to Manager.
* Ensure compliance with Federal/State regulations including BSA/AML and bank policies.
* Assist with other/additional duties, responsibilities, tasks, and/or projects as required to support business needs.
Qualifications:
* Strong manual dexterity, attention to detail, and organizational skills.
* Basic adding machine proficiency
* Effective communication and ability to follow directions.
* Must be able to work in a fast-paced environment.
* Flexibility to perform various clerical tasks and shift between duties.
* Ability to meet deadlines independently and collaboratively.
* Willingness to work a flexible schedule as needed.
Physical Demands/Conditions:
* Regularly required to talk, see, hear, read, write, walk, sit, stand, stoop, kneel, bend, and reach.
* Use of office equipment: computer, telephone, calculator, fax.
* Occasionally lift/move up to 25 pounds.
* Reasonable accommodations may be made for individuals with disabilities.
Auto-Apply2026 Summer Graduate Leadership Internship Program - Retail Distribution
Boston, MA jobs
Role Type: Internship/Co-op Work Term: Summer/Term 3 Work Location: New York, New York, United States of America Hours: 40 Pay Details: $67.00 - $67.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: * Please only apply to no more than two lines of business. The US Graduate Leadership Intern Program is a 10-week internship that prepares you for the fulltime 2-year direct to impact development program and will accelerate your potential and place you at the center of a real-world transformational challenge, aimed at bettering the lives of the clients, colleagues, and communities we serve. The Retail Distribution team is transforming TD Bank's Retail franchise, which requires a reimagining of our work practices to effectively accelerate our progress. Management Interns in our Graduate Program will have the opportunity to make a significant impact on our customers, colleagues, and communities by integrating AI to redefine the way we work. Key Initiative May Include: * Digital Onboarding - re-imagine the digital onboarding experiences from shopping to applying to set-up and use across our consumer and small business customers. * Adoption - increase digital adoption by building out solutions to migrate self-serve transactions from our Stores to digital through frictionless digital experiences. * Engagement - create hyper-personalized and relevant interactions, through nudges, SMS and in-app offers that drive customer value and increase shareholder value. * AI Enablement - leverage leading technologies to create Intelligent Virtual Assistants who can service and guide customers based on transactions and interactions across our mobile app. Depth & Scope: * Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders * Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs * Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels * Integrates the broader organizational context into advice and solutions within own area * Understands the industry, competition and the factors that differentiate the organization * Applies best practices to implement process, product or service improvements * Acts as a subject matter expert within their own area of specialty or a resource for others * Contributes to setting standards within area of expertise * Uses advanced methods to contribute to new solutions and recommend standards against which others will operate * Impacts a range of functional programs and operations across own and related teams * Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels * Works independently as the senior technical lead and guides others within area of expertise Education & Experience: * Pursuing a Graduate Degree in related field * 5+ years of related experience * Demonstrated leadership experience, a history of delivering strong results, and high aspirations and motivation for career progression to senior leadership roles Preferred Qualifications: *
Current graduate students with studies in Finance, Business, Data Science, Computer Science, or Robotics and Cognitive Science related fields. * Curious problem-solvers with a passion for digital trends, and innovative AI capabilities. * Strong collaborator that can create solutions and drive project execution. * Process engineer that operates with a Risk control mindset. * Ability to define KPI's and build measurement frameworks and ensure data integrity * Strong quantitative and statistical skills with the ability to translate data into business insights. Customer Accountabilities: * Completes business objectives set together with leadership as outlined at the start of the program * Develops detailed, accurate, and timely research and reporting supported by insightful commentary * Conducts internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience * Conducts meaningful analysis at the functional or broader organizational level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices * Identifies/implements process improvements to automate, streamline, and increase of analysis and decisions * Represents business on cross-functional/cross-product working groups, projects, and forums * Works with key business partners on strategic initiatives * Liaison between internal stakeholders and external advisors, where appropriate * Manages and prioritize multiple projects, working with discretion and confidentiality * Advises and present senior management and influence decisions * Invests in personal development and growth * May be customer/client facing, and may be required to provide solutions for escalated inquiries or concerns Shareholder Accountabilities: * Adheres to organizational frameworks or methodologies that relate to activities for our business area * Ensures respective programs/policies/practices are well managed, meets business needs/priorities, and complies with internal/external requirements. * Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate * Ensures business operations are in compliance with applicable internal and external requirements ( e.g. financial controls, segregation of duties, transaction approvals and physical control of assets) * Protects the interests of the organization - identify and manage risks, and escalate non-standard, high risk activities as necessary * Participates in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations * Monitors service, productivity and assess efficiency levels within own function and implement continuous process/performance improvements * Leads / facilitates and/or implements actions/remediation plans to address performance/risk/governance issues * Actively manages relationships within and across various business lines, corporate and/or control functions and ensure alignment with organizational and/or regulatory requirements * Keeps abreast of emerging issues/trends and evolving regulatory climate, and assess potential impacts * Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: * Participates fully as a member of the team, support a positive work environment that promotes service to the business, innovation, and teamwork and ensure timely communication of issues/points of interest * Provides thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit * Remains current on trends, and grow knowledge of the business, related tools, technology and techniques * Committed to curiosity and a growth mindset and a hunger to innovate with purpose * Participates in personal performance management and development activities, including cross training within own team * Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities * Contributes to team development of skills/capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices. * Leads, motivates and develops relationships with internal and external business partners/stakeholders. * Contributes to a fair, positive and equitable environment that supports a diverse workforce. * Act as a brand ambassador for your business area/function and the bank, internally and externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
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