Chief Counsel DLR
Boston, MA jobs
Chief Counsel DLR (250006LK)
Job Description.
The Massachusetts Department of Labor (DLR) is a neutral agency charged with administering the Commonwealth's collective bargaining statutes. The DLR includes the Commonwealth Employment Relations Board (CERB) which hears appeals of various DLR cases, and the Joint Labor Management Committee (JLMC), which mediates collective bargaining negotiations involving municipal police officers and firefighters.
The DLR is seeking a Chief Counsel to represent the DLR and its component agencies in court and to provide legal advice and guidance to the DLR Director, CERB, JLMC and staff on matters that could affect cases processed by the DLR. In this position, you will be part of the team that implements newly-enacted M.G.L. c.150F (Ballot Question 3), the statute that "creates the opportunity for ride‑share drivers to unionize and negotiate on an industry‑wide basis with transportation network companies (Uber, Lyft, etc.) to raise the standards for the terms and conditions of work in this industry."
Responsibilities
Act as appellate counsel for the CERB by assembling records, drafting briefs, making oral arguments and otherwise defending CERB decisions in the Massachusetts Appeals Court or the Supreme Judicial Court
Represent the DLR and JLMC in court litigation, including seeking injunctive relief and enforcing the CERB's orders in Superior Court
Advise the CERB on appeals from hearing officer probable cause decisions, full hearing officer decisions and interlocutory appeals and review CERB work product prior to issuance
Work with the Director to update DLR regulations as needed
Provide advice and oversight to the DLR, CERB and JLMC regarding public records law, personnel matters, open meeting laws and other legal matters
Review and approve written work prepared by staff, as needed
Advise the Director regarding procedural case processing issues such as deferral to arbitration
Attend DLR Advisory Council Meetings
Participate in appropriate bar association or other professional organization activities
Qualifications
Member in good standing of the Massachusetts Bar with annual certification and registration by the Board of Bar Overseers
Five years' experience practicing law
Preferred Qualifications
At least six (6) years of full‑time, or equivalent part‑time, legal experience in a regulatory, government, corporate legal department, or at a governmental agency, including litigation experience
Two (2) years of litigation experience, particularly in appellate litigation
Experience in writing legal briefs and/or adjudicatory decisions and oral advocacy ability
Strong interpersonal and communication skills
Five (5) years of labor law or labor relations experience
Minimum Entrance Requirements
Applicants must have at least (A) six (6) years of full‑time or, equivalent part‑time, professional, administrative, supervisory, or managerial experience in a particular specialty (i.e. scientific, professional, or technical) and must possess current license and/or registration requirements established for the performance of the position, of which (B) at least one (2) years must have been in a supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.
Substitutions:
I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience
II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience
III. A Graduate degree or higher in a related field may be substituted for three (3) years of the required (A) experience
IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience
An Equal Opportunity / Affir mative Action Employer. Fem ales, min ori ties, veter ans, and persons with dis ability es are strongly encouraged to apply.
If you have Diversity, Affir mative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Dennis Johnson - ************.
#J-18808-Ljbffr
Part Time Call Center Representative
Chelmsford, MA jobs
Part-Time Call Center Representative
Metro Medical is hiring Part-Time Call Center Representatives to join our supportive and compassionate team. We provide essential support to diverse clients, from medical offices to apartment complexes.
No experience? No problem! We offer comprehensive training in a positive, team-focused environment designed for your success.
What You'll Do:
Professionally handle incoming calls.
Greet callers with a polite, pleasant tone.
Accurately gather and relay required information.
Verify and enter details precisely into our system.
What We're Looking For:
A welcoming voice with an upbeat tone.
Strong English communication (spelling, grammar).
Computer skills in a Windows environment.
Reliable attendance.
Typing speed of 35+ WPM.
Availability to work one weekend day per week.
Compensation: $20/Hour
Shifts:
Part-Time
Various Shifts Available, evenings and weekends
Must be available to work a weekend day (Sat or Sun each week)
Training will last approximately one week. On your second week, you will move to your new set schedule.
Ready to start a rewarding career journey? Apply today!
Metro Medical is an Equal Opportunity Employer.
Vice President, B2B Marketing
Boston, MA jobs
**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Vice President, B2B Marketing
Overview
The Vice President of Insights & Intelligence Portfolio Marketing is responsible for driving growth, adoption, and customer engagement for Mastercard's I&I portfolio. Acting as the 'mini CMO,' this leader shapes and executes marketing strategies aligned with the 2026 Services strategy, partnering closely with Product, Strategy, Commercialization, and Services Marketing to deliver differentiated value across geographies, customer segments, and go-to-market channels.
Key Responsibilities
Strategic Portfolio Leadership
- Transform I&I marketing from fragmented product-level efforts to a unified, scalable, customer-centric approach.
- Develop and execute data-driven marketing strategies to accelerate portfolio growth.
- Champion a unified story for I&I, ensuring consistent messaging across products, channels, and functions.
- Drive awareness and engagement through multi-channel marketing plans targeting C-suite, decision makers, and user personas.
- Activate demand by improving conversion within existing funnels and opening new revenue routes through partner and network motions.
- Lead a team of product marketers to establish foundational marketing strategy, including audience definition, value positioning, campaign design, and product prioritization.
Team & Stakeholder Leadership
- Lead and inspire a geographically and functionally diverse team, fostering high performance, innovation, and continuous improvement.
- Build team capabilities in stakeholder communication, business alignment, and visibility of marketing impact.
- Provide clear direction, feedback, and professional development opportunities.
Market Expertise & Influence
- Serve as the expert on buyer personas, competitive landscape, and strategic GTM motions, building use-case narratives and driving the portfolio's shift towards buyer-based, AI and API-first solutions.
- Influence cross-functional teams and regional leaders to drive adoption and sales, leveraging insights to inform strategy and execution.
Performance Management & Measurement
- Deliver regular updates on marketing performance, ROI, and market trends, providing actionable recommendations.
- Develop and implement measurement frameworks aligning marketing impact with revenue mechanics.
- Lead monthly business reviews, offering a holistic view of marketing impact and sales enablement.
Collaboration & Cross-Functional Alignment
- Act as the central liaison for integrated portfolio marketing, building strong relationships across Communications, Product, Sales, Partner, Digital, Field, and Customer Marketing teams.
- Partner with Services Marketing, Communications, and IMC to launch Tier 1/Big Bet activations and unified narratives.
- Ensure seamless communication and alignment of objectives, driving unified marketing strategies.
- Develop standardized sales enablement tools and training programs.
- Collaborate with channel partners to maximize impact at key events.
Innovation & Future-Readiness
- Prepare for business evolution by developing scalable marketing systems supporting network-led and self-service models, including embedded use cases, API developer marketing, and agentic consulting.
- Operationalize self-service GTM and support transition to platform-based, AI-enabled solutions.
- Build and launch a thought leadership engine in partnership with global Advisors and consulting.
Requirements
- 10+ years in B2B Product Marketing and GTM roles, ideally with SaaS experience and knowledge of Financial Institutions and Retail segments.
- Proven success in large, complex matrix organizations and high-growth, customer-centric teams.
- Deep understanding of B2B positioning, demand generation, and funnel management.
- Experience managing and/or co-owning product/portfolio P&L in a growth business.
- Demonstrated team leadership, including managing managers and building high-performing teams.
- Exceptional communication, collaboration, and stakeholder management skills.
- Ability to prioritize and manage multiple projects in a fast-paced environment.
Preferred Qualifications
- Experience in marketing, consulting, and SaaS industry.
- Experience partnering with major account sales teams.
- MBA or advanced degree in marketing or related field.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
**Pay Ranges**
Purchase, New York: $217,000 - $359,000 USD
Arlington, Virginia: $217,000 - $359,000 USD
Boston, Massachusetts: $217,000 - $359,000 USD
Miami, Florida: $189,000 - $312,000 USD
Lead Account Executive - Global Operations (Remote-Eligible)
Boston, MA jobs
The Lead Account Executive provides essential operational support for business partners. This includes project managing partner and product onboarding, as well as training partners on our proprietary tools and systems. The individual in this role will lead operational projects focused on implementing new products, releases, and solutions, while also resolving escalated customer issues. Furthermore, the role is responsible for managing operational relationships with complex and large partners, actively managing risk, and escalating any customer-impacting issues to management within day-to-day responsibilities.
**Responsibilities:**
+ Providing dedicated operational support to various stakeholders, including acquirers, network partners, issuers and processors
+ Conducting research on complex situations and troubleshooting issues related to end-to-end transaction processing, acceptance complaints and issuer launches
+ Supporting business development through the onboarding of new franchises, issuers, acquirers, processors, and software vendors, as well as assisting with contract negotiation and due diligence
+ Managing compliance with operating rules and regulations, coordinating certification and supporting participants through the semi-annual release process
+ Leading internal projects, ensuring documentation meets auditing requirements, and serving as a Subject Matter Expert (SME) on key authorization and settlement applications, internal systems and tools
+ Managing strategically important partners and driving continuous improvement by seeking holistic solutions for client-impacting issues
+ Client Engagement: This is a client-facing role requiring approximately 10% travel
**Basic Qualifications:**
+ High School Diploma, GED or equivalent certification
+ At least 6 years of payments industry experience within financial services
**Preferred Qualifications**
+ Bachelor's Degree in Business, Finance, Information Technology, Engineering
+ 8+ years of payments industry experience within financial services
+ Experience influencing key stakeholders, executive level clients or internal business partners
**Capital One is open to hiring a Remote Employee for this opportunity.**
**At this time, Capital One will not sponsor a new applicant for employment authorization for this position.**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $106,700 - $121,700 for Lead Account Executive
Riverwoods, IL: $106,700 - $121,700 for Lead Account Executive
Chicago, IL: $106,700 - $121,700 for Lead Account Executive
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Managing Consultant, Services Business Development-Community Institutions
Boston, MA jobs
**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build_ _a sustainable economy_ _where everyone can prosper. We support a wide range of digital payments choices, making_ _transactions secure,_ _simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Services Business Development-Community Institutions
Overview
Mastercard Services encompasses Mastercard's (NYSE: MA) offerings beyond the transaction. We provide customers across industries and geographies with a tailored portfolio of solutions to address their business pain points.
By harnessing the power of our real-time, anonymized and aggregated transaction data, powerful software platforms and wealth of expertise, we empower customers to unlock a holistic view of consumer behavior beyond their four walls, distill actionable insights and make more data-driven decisions. With compelling offerings for financial institutions, retailers, telecommunications organizations, travel companies and more, our services drive efficiency and value and enable our customers to solve business problems from end to end.
As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions. We value individuals who possess consultative sales experience, exceptional analytical and problem-solving skills, comfort navigating complex sales processes, and the ability to form and manage successful lasting client relationships.
The Role
As Managing Consultant, you will be instrumental in driving the growth with Community Institutions within USFI. You will be responsible for managing a portfolio of strategic clients building on existing relationships and initiating new ones to generate and qualify opportunities and promote Mastercard Services solutions to drive sales.
To be successful the ideal candidate will:
Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers.
Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads.
Have a customer first attitude, capable of uncovering customer needs beyond their explicit requests and crafting innovative customer strategies.
Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring seamless and efficient sales cycles while driving urgency with clients.
Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance.
Lead both formal and informal pitches, from storyboarding to face-to-face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience.
Collaborate with stakeholders to define and refine engagement scope, ensuring alignment with business objectives and client requirements.
Support project / customer success teams in problem-solving efforts and structuring project workplans.
Create and deliver compelling and concise presentations that effectively communicate key insights and recommendations.
Coach and provide valuable feedback to team members, fostering their professional growth.
Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization.
All About You
Sales experience, within software as a service (SaaS), data & analytics, consulting and/or cybersecurity solutions.
Proven ability to meet/exceed sales targets and quotas
Strong analytical and problem-solving skills, enabling you to tackle complex challenges and gain credibility with account teams.
Strong communication and persuasion skills, both written and oral.
Exceptional relationship management skills, fostering long-term partnerships with clients.
Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues
Strong commercial drive with the ability to monetize senior client relationships based on empathy, thought leadership, knowledge of product impact, and subject matter expertise
Must have the ability to own and drive end-to-end sales including prospecting, scoping/pricing, business case development, contract development, client negotiation, gaining legal approval, sign contracts, and project kickoff.
Experience managing projects and / or teams, showcasing your leadership abilities.
Knowledge of consumer and commercial payments market is a plus
High level of energy, drive, enthusiasm, initiative, and commitment.
Outstanding multitasking abilities in a fast-paced, deadline-driven environment.
National Salary Range (Applies Regardless of Location): $139,000-$222,000
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
**Job Posting Window**
Applications for this job posting will be accepted on an ongoing basis.
Lead Front End Developer - Agentic AI Platform
Boston, MA jobs
**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Lead Front End Developer - Agentic AI Platform
About Mastercard
Mastercard is a global technology company in the payments industry, connecting billions of consumers, financial institutions, merchants, governments, and businesses worldwide. We are driving the future of commerce by enabling secure, simple, and smart transactions. Artificial Intelligence is at the core of our strategy to make Mastercard stronger and commerce safer, smarter and more personal.
Overview
At Mastercard, we're building an Agentic AI platform to transform how our products and services deliver intelligent, personalized experiences. We are looking for a skilled Lead Front-End Developer to create intuitive, accessible, and engaging user interfaces that connect users seamlessly to AI-powered capabilities. You'll be responsible for turning design concepts into interactive, production-ready experiences that align with Mastercard's design standards and deliver exceptional usability.
As a Lead Front-End Developer, you will design, develop, and optimize the platform's user-facing components. You will work closely with UX designers, backend engineers, and AI engineers to ensure the platform's interface is both visually appealing and functionally robust, following Mastercard's brand and design guidelines.
Key Responsibilities
- Front End Development - Build and enhance responsive, user-friendly interfaces for the Agentic AI platform using modern front-end frameworks (e.g., React, Angular, or Vue.js).
- Design System Alignment - Implement Mastercard's design guidelines, ensuring brand consistency, accessibility, and usability across the platform.
- Integration - Connect front-end interfaces to backend services and APIs, ensuring efficient data flow and dynamic interactions.
- Performance Optimization - Ensure fast load times, smooth interactions, and scalable design for a variety of devices and browsers.
- Testing & Quality Assurance - Write unit and integration tests and participate in code reviews to maintain high-quality standards.
- Continuous Improvement - Stay up to date with emerging front-end technologies and best practices to enhance platform capabilities.
All About You:
- Strong proficiency in HTML5, CSS3, JavaScript/TypeScript, and one or more modern front-end frameworks (React preferred).
- Experience implementing responsive and accessible web applications (WCAG compliance).
- Familiarity with RESTful APIs and integrating front-end with backend services.
- Understanding of UI/UX principles and ability to collaborate effectively with designers.
- Knowledge of version control tools (e.g., Git) and CI/CD workflows.
- Experience working with design systems or component libraries.
- Passion for delivering clean, maintainable, and scalable code.
Why Join Us?
At Mastercard, you'll help shape the future of AI in global commerce-solving complex problems at scale, enabling financial inclusion, and ensuring the security and trust that define our brand.
\#AI2
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
**Pay Ranges**
Arlington, Virginia: $137,000 - $218,000 USD
Austin, Texas: $119,000 - $190,000 USD
Boston, Massachusetts: $137,000 - $219,000 USD
Purchase, New York: $137,000 - $219,000 USD
Seattle, Washington: $137,000 - $219,000 USD
Family Support Counselor (Wraparound)
Marlborough, MA jobs
Assabet Valley Collaborative is seeking a part-time bilingual (English/Spanish) Family Support Counselor for their wraparound program - Family Success Partnership
Are you a versatile professional interested in working across the fields of human services and public education?
Are you energetic, compassionate and dedicated to working with young people and their families?
Are you eager to contribute to program development and sustainability?
Do you believe in family empowerment and their ability to overcome systemic inequities?
Assabet Valley Collaborative (AVC) is an educational service agency in Metrowest/Central Massachusetts. Our services include school programs, wraparound services, transportation services, professional development, cooperative purchasing and consulting.
What is the Family Success Partnership? (FSP): FSP is a wraparound program provided to families through contracts with their local public school districts. FSP partners with schools and works closely with families to foster the connection between home and school. We assist with making community based referrals for a wide spectrum of needs, and provide case management, progress monitoring, and direct clinical intervention for families. We also provide consultation and professional development to member school districts of AVC. Our work is centered around the belief that overall student and family wellness is an integral component of a child's success in school.
We use a shared leadership model to engage stakeholders across the organization in learning, leading, designing, and decision making. To thrive at AVC, team members must be self-reflective, embrace the value of partnering with others through complex challenges, and recognize the mutual responsibility of giving and receiving feedback.
AVC's Commitments to Educational Equity are the vision for our future. To achieve our vision, we are committed to a continuous study of the principles of human-centered design, social innovation, cultural proficiency, and culturally responsive practices.
QUALIFICATIONS:
Advanced degree in counseling field (Social Work, Counseling, Psychology), or 10+ years in human services required. Bilingual fluency in Spanish and English. Massachusetts clinical licensure desired - LMHC, LCSW, LICSW, and/or DESE School Social Worker/Adjustment Counselor. Because of the mobile, community-based nature of wraparound work, possession of a valid driver's license and a vehicle are required.
Work Year: School year August - June: 2 days per week (14 hours) for 10 months
Reporting hours: 14 hours per week
Additional Opportunities:
Additional hours for over flow cases if needed/wanted
Additional summer hours if needed/wanted
Potential for position to increase to benefits eligibility or full-time status as FSP grows
The ideal candidate would possess or demonstrate the following:
Ability to thrive within a team while also being able to work independently
Knowledge of the community/state resources available in the Central & Metrowest regions of Massachusetts
Knowledge of working within and across diverse public education environments
Maintain neutrality while supporting complex circumstances and dynamics between the home and school
Investment in the future of the program and willingness to take on additional initiatives within the team (curiosity, innovation, problem solving, sustainability)
Ease with ambiguity and uncertainty
Job Description:
Clinical case management and care coordination of approximately 15 cases over the academic school year
Assist in navigating complex state agencies such as Masshealth, DTA, DCF, DMH or DDS
Completing applications for a spectrum of services, including basic needs
Accompany families to various meetings/appointments that require clinical expertise and/or psychoeducation as needed
Organize and match care across providers and child serving systems to empower the family to meet the students needs
Respond to the needs of our districts and stakeholders
Provide interim clinical intervention (family, individual & group).
Provide clinical consultation/instruction to building based teams
Uphold discipline ethics and/or licensure requirements
Proficient with Google platform
Maintain caseload files with appropriate documentation and program assessments
Travel within the MetroWest Region
Actively embed self within assigned districts including networking, relationship building, coalition building, system of care meetings and district wide initiatives.
Support FSP workshop development, and participate in the creation of and facilitation of Professional Development as required.
Teller Supervisor, Kellogg Street Branch
Pittsfield, MA jobs
Teller Supervisor
Department: Kellogg Street Branch
Work Arrangement: In- office
We are guided by our IDEA principles - Inclusion, Diversity, Equity, and Accessibility - to support a workforce that reflects our community. Our principles support Greylock's mission and our goals of building a diverse workforce - reflecting multiple identities - and supporting the diverse communities we serve. We strive to ensure that the spaces in which we work and community members we engage are inclusive.
To be employed by Greylock Federal Credit Union employees must reside in one of the following states: Massachusetts, New York, Vermont, or Connecticut.
Review of the candidate pool for each opportunity with Greylock Federal Credit Union will begin on the fourteenth day of posting.
Under the supervision of the Branch Manager, performs a variety of teller and member services to Credit Union members in conformance with established Credit Union policies, strategies and procedures. Key Job Requirements: 1. Performs any functions, within scope of authority and expertise to provide the highest level of service and responsiveness to the members served by the Credit Union while performing all duties in accordance with prescribed regulatory compliance guidelines and Credit Union policies and procedures. 2. Accurately processes a variety of member transactions in accordance with cash handling procedures and policy (deposits, withdrawals, loan payments, check cashing, etc.). Cross-trained to effectively image checks to assist with the Branch Capture function. Balances cash, work and ensures proper documentation is signed and stamped at end of day. 3. Actively cross sells and provides information concerning Credit Union products and services in accordance with Credit Union policies. Promotes Branch business development and seeks to broaden member base. Responds to member inquiries and refers to Member Services for further action as needed. 4. Adheres to branch security practices and guidelines (secures workstation, keys, combinations, keycard and member information), and regulatory compliance. Accountable for organizing workstation, inventorying cash/coin, requesting currency and hand counting upon receipt. Keeps abreast of ongoing changes, specific to job knowledge, through the use of comprehension exercises, questionnaires and the GOLD/BVS (Greylock Online Learning and Development) courses. 5. Assists with supervising the daily set-up of the teller line and assigns teller operational responsibilities. Coordinates scheduling. Mentors others in developing skills to achieve individual and branch-specific goals. Initiates disciplinary action as warranted and completes yearly Performance Reviews 6. Provides ongoing training for procedural changes, CORE updates, Sales, Product Knowledge, Security Practices and Regulatory Compliance. Facilitate frequent coaching sessions to enhance and inspire staff development. 7. Vault Certified and ensures teller, vault and branch defined cash limits are maintained to minimize risk and exposure. Ensures that all vault operating and cash handling policies and procedures are complied with. 8. Actively participates in all sales campaigns through the use of the Product Knowledge Center, TMA and Forums. 9. Is accountable for performing the key job requirements of an Assistant Teller Supervisor. Related Responsibilities: 10. Accountable for, in conjunction with Branch Manager, the annual audit requirements. Performs additional supervisory and audit functions including required annual audits. 11. Uses Greylock's principles of Relationship Decisioning. 12. Manages the vault, including serving as the Vault Teller for a minimum of six months during the year. 13. Acts as liaison between Credit Union and program administrators and maintains related records. 14. Acts as an approver of transaction overrides. Is ATM balance certified. Re-verifies teller cash drawer when necessary and corrects teller errors. Can open and close branch. 15. Thorough understanding of CETO and cash limits. 16. Oversees the branch in the absence of the Branch Manager. 17. Promotes the Credit Union wherever and whenever possible. Encouraged to actively represent the Credit Union in local civic, community and professional organizations.
The above is a description of the ordinary duties of the position. It should be expected that from time to time other duties related and unrelated to the above, may be assigned and, therefore, required. Position Requirements: •High School diploma or its equivalent plus specialized training and coursework. •Three plus year experience in a teller capacity preferred. •Good organizational, interpersonal, communication, problem solving skills and attention to detail required. •Ability to efficiently and effectively service high a volume of transactions. •Perform as a team player, displaying positive and professional attitude toward members and co-workers. •Ability to use various types of office equipment, including office software, spread sheet applications and adding machines and PC proficient in Microsoft Office. •Ability to lift up to 25 pounds and stand for a long period of time. Supervisory Scope: Full and Part-Time Tellers
The salary range for this role is $20.00 to $25.22 an hour. This is the salary range we in good faith believe we would pay for this role at the time of this posting. We may pay more than the posted range for exceptionally qualified individuals. An employee's pay position within the pay band will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience (job and life), skills (specific and transferable), seniority, performance, and business organizational needs. This range may also be modified in the future.
Auto-ApplyCity Experience Manager, San Francisco - Velocity Black (Remote)
Boston, MA jobs
Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It's concierge, reimagined for the digital age.
What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.
Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for.
**What You'll do:**
+ You will be responsible for the delivery of our promise to our members in San Francisco - 'localizing the core DNA of Velocity Black'.
+ Leveraging the global reach, resources and brand of Velocity Black with granular local expertise and up to the minute knowledge of the best San Francisco has to offer in order to develop the local member community.
+ Growing the community of high performance, HNW members in San Francisco
+ Managing the P&L for your city, ensuring it is utilized with the highest ROI with regard to maximizing the relevant KPIs.
+ Owning the Content & Engagement strategy for your city's member cohort.
+ Overseeing the conceiving of and execution of regular member events at inspired locations in your city.
+ You will work closely with our Membership, CRM, and Operations teams to ensure frictionless integration of city-level and corporate-level operations.
+ You will be responsible for the upholding of our Velocity culture throughout your teams - focused around high performance and exceeding customer expectations.
+ Our cultural pillars of Adaptability, Initiative, Yes First, Resilience and Ownership should be conspicuous in everything your team does.
+ You will need to be extremely organized, and able to move seamlessly from assisting a team member with a challenging customer situation, to assessing priorities and progress from strategic altitude.
**Basic Qualifications:** ** **
+ High School Diploma, GED, or Equivalent Certification
+ At least 5 years experience in the hospitality industry in San Francisco, CA
**Preferred Qualifications:**
+ Strong relationship building skills, customer focus and ability to collaborate
+ Strong interest and knowledge of the hospitality market and industry
+ Ability to work quickly and efficiently under pressure
**At this time, Capital One will not sponsor a new applicant for employment authorization for this position.**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $115,200 - $131,500 for Manager, Concierge Specialist
Richmond, VA: $115,200 - $131,500 for Manager, Concierge Specialist
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Early Intervention Social Work / Mental Health
Milford, MA jobs
About Us: Our Early Intervention programs provide services to families with children birth to 3 years of age with developmental delays or at risk for developmental delays. The primary focus of early intervention is to provide education, training, and support to families to help their children learn and grow. We provide services in the home, at our early intervention centers, and in the community.
Full Time, Part Time, and FFS Positions Available
* $5,000 Sign On Bonus
* Monthly performance-based incentives
Job Description
Responsibilities:
* Demonstrate knowledge and understanding of all areas of infant-toddler development.
* Utilize a parent coaching model in work with families.
* Participate in screenings, assessments, child groups, parent groups, center visits, and home visits as a member of a trans-disciplinary team.
* Provide home-based services to families across the catchment area.
* Collaborate with community providers to ensure continuity of services for families including child care providers, medical providers, social service agencies, and specialty providers serving children with autism or hearing/vision loss.
* Provide service coordination to assigned caseload including coordinating the development, monitoring, and review of the Individual Family Service Plan.
Qualifications
* Social Work: Master's Degree in Social Work; Current licensure as a Licensed Certified Social Worker (LCSW) OR Licensed Independent Clinical Social Worker (LICSW)
* Mental Health: Master's Degree in Counseling Psychology, Clinical Psychology, Developmental Psychology or Educational Psychology OR Current Licensure as a Licensed Mental Health Counselor (LMHC), License Marriage and Family Therapist (LMFT) or license eligible for LMHC or LMFT
* Two (2) years of pediatric experience preferred.
* Effective verbal and written communication skills.
* Working knowledge of Word, Excel, Adobe, and Office365 including Outlook, OneDrive, and Teams.
* Ability to use computer-based technology including a computer/laptop and cell phone.
* Valid driver's license and reliable transportation is required.
* Bilingual/Bicultural candidates encouraged to apply
Additional Information
Benefits:
* Competitive wages and compensation
* Health, dental, and vision insurance plans
* Flexible spending account
* Retirement plan with employer contribution
* Productivity bonus for salaried staff
* Generous time off, including vacation, personal, and sick time
* Paid holiday time off
* Professional development opportunities
* Voluntary benefits
Please visit our website at ********************** to learn more about our organization!
Selection for employment is made regardless of race, color, religion, creed, sex, sexual orientation, gender identity/expression, pregnancy or pregnancy-related condition, martial status, national origin, ancestry, age, disability, handicap, genetic information, someone who is a member of, applies to perform, or has an obligation to perform, service in a uniformed military service of the United States, including the National Guard, on the basis of that membership, application or obligation; veteran status, or any other bases protected by law.
Credit Analyst - C&I Lending
Needham, MA jobs
JOB REQUIREMENTS * Knowledge of commercial and industrial lending practices and related areas * Knowledge of financial institution regulatory environment and policy * Ability to work independently with some guidance from team members * Prioritize work product in order to meet varying deadlines
* Excellent knowledge of corporate and personal financial statements
* Excellent financial analytical skills with sound judgment and decision making abilities
* Ability to build strong relationships and alliances across the organization, ability to adapt to change, ability to multi-task, reliable and highly self-motivated
* Aptitude in Microsoft Office Suite, especially Excel and Word
* Experience with spreading software
* Excellent written and verbal English communication skills
* Ability to adhere to Needham Bank's Core Values (Quick-Decision-Making, Reliability, Relationship-Based Focus and Quality Service)
* Represent the Bank at various community functions
* Participate on Bank task forces and committees as assigned
* Engage in continuing education opportunities as they become available
EDUCATION & EXPERIENCE
* Bachelor's degree in Accounting/Finance or related area
* At least 2 years of Commercial and Industrial Lending credit experience with loan exposures ranging from $500,000 to $35 million.
* SBA underwriting experience preferred.
WORKING CONDITIONS/PHYSICAL DEMANDS
* Normal business office environment
Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well.
Pay Range: $69,794.45 - $90,732.79
The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting.
Actual pay may vary based on experience, skills, and market factors; additional compensation may apply.
At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.
Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.
Responsible for analyzing and monitoring the credit worthiness of the Bank's commercial customers. Recommend credit facilities within the established bank guidelines.
ESSENTIAL DUTIES & RESPONSIBILITIES
* Collect and track receipt of financial statements, borrowing base certificates, and covenant compliance certificates from existing customers
* Perform annual reviews of existing relationships including spreading financial statements, analyzing corporate borrower's financial performance and condition, evaluating cash flow, collateral, guarantor support and other pertinent factors
* Produce modification requests for existing relationships
* Prepare preliminary analysis, typically financial statement spreads and cash flow calculation, of prospective borrowers
* Underwrite new loan requests including above referenced analysis as well as evaluation of proposed transaction
* Assign risk ratings as appropriate and monitor covenant compliance
* Provide analytical support to Senior Credit Analyst and Account Officers as needed
* Attend and participate in meetings with customer and Account Officer as needed
* Be prepared to discuss proposals with approval authorities on a one-on-one basis as well as in a committee setting
* Perform additional duties as requested, needed or assigned
Project Manager
Needham, MA jobs
JOB REQUIREMENTS * Must possess solid leadership skills * Ability to perform job functions independently or with limited supervision and work collaboratively and effectively either on own or as part of a team * Ability to read and carry out various written instructions and follow oral instructions
* Ability to speak clearly and deliver information in a logical and understandable sequence
* Capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public
* Ability to perform responsibilities with composure under the stress of deadlines /requirements for extreme accuracy and quality and/or fast pace
* Ability to effectively handle multiple, simultaneous, and changing priorities
* Capable of exercising highest level of discretion on both internal and external confidential matters
* Strong listening, verbal and written communication skills
* Ability to conform to shifting priorities, demands, and timelines through analytical and problem solving capabilities
* Ability to learn, understand, and apply new technologies, techniques, and procedures
* Ability to elicit cooperation from a wide variety of sources, including upper management, coworkers, and customers
* Project a professional image to maintain credibility with customers and team members
* Ability to manage multiple projects in a fast moving environment
* Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)
EDUCATION & EXPERIENCE
* Bachelor's Degree or comparative work experience
* 3-5 years' experience of similar or related experience, including preparatory experience
* Familiarity and knowledge of Information Technology terminology and operations
WORKING CONDITIONS/PHYSICAL DEMANDS
* Must be able to routinely perform work indoors in climate-controlled shared work area
* Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary
* Must be able to work extended hours whenever required or requested by management
* Must be capable of regular, reliable and timely attendance
Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well.
Pay Range: $69,794.45 - $90,732.79
The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting.
Actual pay may vary based on experience, skills, and market factors; additional compensation may apply.
At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.
Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.
Under the direction of the SVP Project Management Director, this position oversees high-priority projects, which often require considerable resources and high levels of functional integration. The role of the Project Manager is to plan and manage projects according to strict deadlines and within budget. This includes coordinating the efforts of team members and third-party vendors in order to deliver projects according to plan. During systems projects, the project manager will incorporate the system selection process into the project plan and guide the project team through system selection.
ESSENTIAL DUTIES & RESPONSIBILITIES
* Organize and lead project teams and work through the company's project management cycle for strategic initiatives including discovery, RFP, the business case, approval, execution and completion. Conduct post project reviews to measure benefits realized.
* Through the project lifecycle, utilize project tools for documentation including project plans, implementation plans, meeting minutes and project status recaps.
* Responsible for preparing and executing project plans on approved projects. Review project plans and milestones to ensure project plans are being followed on a timely basis and deliverables are met; manage the process and teams to accomplish project goals
* Oversee all aspects of projects to include due diligence, initiation, planning, execution and closing stages; define project scope, objectives, requirements, and deliverables that support business goals in collaboration with senior management and stakeholders
* Oversee and manage the vendor due diligence process on projects, following project management protocols for appropriate level of review of contracts
* Support the Project Management department with creation of project management procedures and processes
* Manage and implement project changes/interventions to achieve completion; act as a liaison to expedite projects or problem resolution as it relates to product development, system upgrades and new releases and asses system training issues
* Conduct project post implementation reviews
* Lead the planning and implementation of special projects in company operations
* Develop and maintain project plans, schedules, and budgets
* Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
* Perform additional duties as requested, needed or assigned
Licensed Client Relationship Specialist - Wealth Management
Boston, MA jobs
Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now
Get to Know the Opportunity:
Our Client Relationship Specialists are the point of contact for Voya Financial Advisors' registered representatives and their clients. Our Client Relationship Specialists partner with our Sales reps to help grow their businesses and attract and retain clients. They provide service and support to advisors and clients through incoming phone queues and electronic cases and take ownership of cases until resolution. They answer routine inquiries as well as those of a non-routine nature that require independent thinking and problem solving. They place trades, answer trading related inquiries, and assist with transactions. They support strategic initiatives and goals of the company, while serving as subject matter experts in a large variety of topics.
The Contributions You'll Make:
* Use a variety of systems and tools to promptly respond to inquiries received via inbound phone lines. Systems include, but are not limited to, Netx360, Salesforce, and Genesys.
* Serve as a subject matter expert on a variety of topics including but not limited to Operations, Money Desk, Trade Desk, Transfers, Licensing, Compliance, and Sales.
* Provide information to callers about various features of specific products / policies.
* Complete and verify transactions requested by callers and either processes requests or forward to appropriate parties for handling.
* Capture caller information on customer management system. May be required to follow up with customer to ensure service issue has been resolved.
* Comply with all division policies and regulatory requirements. Execution of duties will necessitate a firm understanding of a variety of company policies, industry initiatives, and legal guidelines.
* Meet FINRA requirements to retain registration, including but not limited to: annual training, understanding and complying with required reporting, and staying current on FINRA and broker dealer policies and procedures.
* Other duties as assigned.
Knowledge & Experience:
* FINRA Series 6 or SIE (required)
* FINRA Series 7, 63 or 66 (preferred) (must be obtained within 60 days of hire)
* At least 2-3 years of customer service
* Experience in the financial industry.
* Bachelor's degree or comparable experience in lieu of degree.
* Provide professional, reliable and prompt services to customers, develop relationships with external and internal partners, and effectively troubleshoot, prioritize, and multi-task.
* Customer focused, self-motivated and enjoy working in a busy call center environment.
* Work collaboratively in a team environment to solve complex situations.
* Strong communication and organizational skills.
* Maintain a business-driven mindset by placing the customer first and demonstrating a sense of urgency at all times.
Please Note: This position has been designated as an office centric role and requires work to be performed on-site in our Windsor, CT or Boston, MA office.
#LI-NM1
Compensation Pay Disclosure:
Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$43,020 - $71,710 USD
Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
* Health, dental, vision and life insurance plans
* 401(k) Savings plan - with generous company matching contributions (up to 6%)
* Voya Retirement Plan - employer paid cash balance retirement plan (4%)
* Tuition reimbursement up to $5,250/year
* Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
* Paid volunteer time - 40 hours per calendar year
Learn more about Voya benefits (download PDF)
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
* Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
* Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
* Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
* Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
* Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Learn more about Critical Skills
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.
Misuse of Voya's name in fraud schemes
Auto-ApplySenior Deputy General Counsel
Boston, MA jobs
Senior Deputy General Counsel - Massachusetts Department of Public Health (DPH)
The Massachusetts Department of Public Health (DPH) is seeking a Senior Deputy General Counsel to serve as an essential leader by guiding the agency's legal strategy and ensuring programs operate within the bounds of state and federal law. This role directs and manages a team of attorneys, providing expert legal counsel across diverse public health initiatives-including maternal and child health, nutrition, and health equity. With oversight of legal services spanning contracts, regulations, grants, and legislative matters, the Senior Deputy General Counsel plays a vital role in shaping the policies and practices that advance DPH's mission to protect and promote community health.
This position offers an exceptional opportunity for a seasoned attorney to influence public health law and policy at the state level. The Senior Deputy General Counsel will collaborate with agency leadership and state partners to interpret complex legal frameworks, ensure compliance with transparency and ethics laws, and support equitable health outcomes across Massachusetts. The role is ideal for a candidate who thrives in a dynamic environment, values public service, and seeks to make a meaningful impact through thoughtful legal leadership and strategic guidance.
Minimum Entrance Requirements
Applicants must have at least (A) six (6) years of full‑time or, equivalent part‑time, professional, administrative, supervisory, or managerial experience in a particular specialty (i.e. scientific, professional, or technical) and must possess current license and/or registration requirements established for the performance of the position, of which (B) at least two (2) years must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.
Substitutions
A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.
A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.
A Graduate degree or higher in a related field may be substituted for three (3) years of the required (A) experience.
A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.
Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non‑management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
An Equal Opportunity / Affirmative Action Employer
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self‑select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Duties and Responsibilities
Direct and oversee the delivery of legal services to DPH programs and bureaus, ensuring compliance with federal and state laws, regulations, and agency policies.
Supervise and manage a team of attorneys, providing strategic direction, mentorship, and performance evaluation to ensure high‑quality legal counsel.
Advise Bureau Leadership on legal matters related to contracts, procurements, federal grants, and program operations across multiple public health initiatives.
Provide legal guidance on statutory interpretation, policy implementation, regulatory development, and the promulgation or amendment of agency regulations.
Analyze, draft, and recommend legislation and prepare memoranda on proposed laws or regulations affecting DPH programs and operations.
Ensure compliance with open meeting law, conflict of interest law, public records law, privacy and data security requirements, and administrative procedures.
Represent the Department at Public Health Council meetings and coordinate legal positions with other state and federal agencies.
Develop and maintain consistent legal frameworks, procedures, and systems that align with DPH policy goals and promote uniform decision‑making across bureaus.
Provide counsel on pending or potential litigation, administrative actions, and enforcement matters impacting agency programs.
Facilitate communication and coordination among DPH attorneys and between DPH and external partners to ensure effective and consistent legal support.
Preferred Qualifications
Demonstrated ability to manage and lead legal personnel while ensuring high‑quality, timely, and consistent legal support across diverse public health programs.
Deep understanding of the legal framework governing public health operations, including state ethics and conflict of interest laws, the Administrative Procedure Act (APA), due process principles, regulation promulgation, legislative drafting, records management, and confidentiality requirements.
Comprehensive knowledge of DPH laws, regulations, and standards of practice, with the capacity to balance and synthesize competing program priorities to optimize resources and achieve departmental objectives.
DPH Mission and Vision
The mission of the Massachusetts Department of Public Health (DPH) is to promote and protect health and wellness and prevent injury and illness for all people, prioritizing racial equity in health by improving equitable access to quality public health and health‑care services and partnering with communities most impacted by health inequities and structural racism.
We envision a Commonwealth with an equitable and just public health system that supports optimal well‑being for all people in Massachusetts, centering those with systemically and culturally oppressed identities and circumstances.
Pre‑Hire Process
A tax & background check will be completed on the recommended candidate as required by the regulations set forth by the Human Resources Division prior to the candidate being hired.
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form.
For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1‑************ Ext. #4.
#J-18808-Ljbffr
Financial Services Agency Owner
Braintree Town, MA jobs
Become a Financial Services Agency Owner with us to get into a new and exciting opportunity on a referral, part-time, or full-time basis. Support your own community and North America by educating how individuals can grow and protect their financial future.
Responsibilities & Requirements:
- Business Expansion
Educate individuals to optimize their financial resources.
Pass the State Life & Health Insurance Exam within 9 months of being approved. Optional Securities License Exams.
Compensation:
Multiple streams of income, including passive income
Part Time (20 Hours) Associate Banker, Chinatown Boston Branch, Boston, MA Bilingual Mandarin Required
Boston, MA jobs
JobID: 210691532 JobSchedule: Part time JobShift: Variable Base Pay/Salary: Boston,MA $25.00-$30.48 At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Mandarin fluently is required for this role
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experience.
Auto-ApplySenior Partner Development Manager
Boston, MA jobs
Hi there! Thanks for stopping by 👋
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We're looking for a Senior Strategic Partner Development Manager to join our Partnerships team at Lightspeed. This role is built for a strategic operator and relationship expert who thrives on driving impact through high-value, long-cycle partnerships that move the needle. We are open to hiring remotely in the USA for this role.
You'll be responsible for cultivating and expanding Lightspeed's most strategic, high-impact relationships - the kind that require patience, foresight, and influence. These are not transactional partnerships; they're ecosystem plays designed to unlock growth through joint go-to-market execution, integration, and alignment at the executive level.
You'll work hand-in-hand with senior stakeholders across Partnerships, Product, Marketing, and Sales to craft and execute initiatives that create measurable business outcomes for both Lightspeed and our partners.
What you'll be doing:
Own and grow a portfolio of strategic partners with significant business potential and long-term value creation opportunities.
Identify, evaluate, and structure new partnership opportunities that align with Lightspeed's strategic objectives and market positioning.
Negotiate complex commercial agreements that balance innovation, scalability, and profitability.
Develop and execute joint go-to-market strategies with partners - from planning to enablement, launch, and ongoing performance measurement.
Lead strategic reviews with partner executives to evaluate success, align priorities, and define next-phase growth initiatives.
Work cross-functionally with Product, Sales, and Marketing teams to operationalize partnerships and ensure seamless execution.
Track and report partnership performance with a focus on ROI, pipeline influence, and market impact.
Represent Lightspeed externally at industry events, trade shows, and ecosystem gatherings as a credible, consultative voice in commerce technology.
Stay ahead of industry trends, identifying partnership opportunities that strengthen Lightspeed's value proposition and competitive positioning.
What you need to bring:
7+ years of proven experience in strategic partnerships, business development, or channel strategy within a SaaS, payments, or technology environment.
Proven ability to manage complex, multi-stakeholder partnerships from negotiation through execution.
Strong commercial and analytical acumen, with the ability to model business cases and assess ROI.
Excellent communication and presentation skills, comfortable influencing at the C-suite and VP level.
Strategic thinker who can connect business goals to execution and navigate ambiguity with confidence.
Strong organizational and project management skills - able to juggle multiple initiatives while maintaining focus on outcomes.
Experience in retail, hospitality, or commerce technology ecosystems is a strong asset.
Even better if you have:
Experience developing multi-year strategic partnerships with enterprise or platform partners.
Exposure to product integrations or API-driven partnerships.
Knowledge of POS, payments, or retail SaaS models.
What's in it for you?
Come live the Lightspeed experience...
Ability to do your job in a truly flexible hybrid environment (3 days/week in office);
Genuine career opportunities in a company that's creating new jobs everyday;
Work in a team big enough for growth but lean enough to make a real impact.
… and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry:
Lightspeed RSU program (we are all owners)
Unlimited paid time off policy
Flexible working policy
Health insurance
Health and wellness benefits
Possibility for transit fees to be covered
Paid leave assistance for new parents
Linkedin learning
At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skillset, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the base salary for this position to be in the range of $[85,000 to $100,000] USD, depending on the candidate's location. Additionally, this role may be eligible for discretionary short-term and long-term incentives. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, 401K plan and match, paid parental leave top-up, and paid time off.
Please note that this salary information is solely for candidates hired to perform work within the United States, and refers to the amount Lightspeed is willing to pay at the time of this posting, which may vary depending on the candidate's actual location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
#LI-TL2
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.
Auto-ApplyManaging Consultant, Services - Acquiring Business Development
Boston, MA jobs
**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Services - Acquiring Business Development
Overview
Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open finance, and more.
The Services Business Development team is looking for a Managing Consultant to drive growth of our value-added services within the foundational Acquiring space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers.
Role
Deliver against sales targets for the Services portfolio of solutions across a set of existing and net-new accounts within the Acquiring industry
Manage and expand relationships with client stakeholders, developing trust to enable intimate discussions on client goals and needs; surfacing Services revenue opportunities
Translate client challenges into hypotheses and structure large/complex engagements with imperfect information; leverage deep knowledge of all Mastercard Services capabilities to structure innovative solutions and strategic bundles
Lead internal partners to develop formal and informal pitch materials; ensuring succinct, persuasive content tailored to audience & seniority
Deliver compelling, high-impact pitches, showcasing leadership, expertise and alignment to client needs
Drive intel back into Services & broader Mastercard; supporting the feedback loop that drives Services innovation
All About You
Undergraduate degree required; MBA or relevant post graduate degree preferred
Proven track record in managing a sales pipeline; identifying and advancing sales opportunities and exceeding targets
Demonstrated ability to motivate and influence stakeholders (internal & client) in large/complex environments
Best-in-class narrative-development and storytelling; experience in developing compelling sales narratives and pitch materials for complex client business challenges
Leadership presence & best-in-class pitch/presentation skills; establishing credibility and influencing client audiences
Excellent analytical skills, including financial analysis for business casing, value quantification & pricing
Demonstrated creativity, problem-solving and empathy (ability to think from the perspective of the customer)
Disciplined and process-oriented; proven ability to multi-task in a fast-paced, deadline-driven environment
National Salary Range (Applies Regardless of Location): $139,000-$222,000
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Early Intervention Social Work / Mental Health
Massachusetts jobs
About Us: Our Early Intervention programs provide services to families with children birth to 3 years of age with developmental delays or at risk for developmental delays. The primary focus of early intervention is to provide education, training, and support to families to help their children learn and grow. We provide services in the home, at our early intervention centers, and in the community.
Full Time, Part Time, and FFS Positions Available
* $5,000 Sign On Bonus
* Monthly performance-based incentives
Job Description
Responsibilities:
* Demonstrate knowledge and understanding of all areas of infant-toddler development.
* Utilize a parent coaching model in work with families.
* Participate in screenings, assessments, child groups, parent groups, center visits, and home visits as a member of a trans-disciplinary team.
* Provide home-based services to families across the catchment area.
* Collaborate with community providers to ensure continuity of services for families including child care providers, medical providers, social service agencies, and specialty providers serving children with autism or hearing/vision loss.
* Provide service coordination to assigned caseload including coordinating the development, monitoring, and review of the Individual Family Service Plan.
Qualifications
* Social Work: Master's Degree in Social Work; Current licensure as a Licensed Certified Social Worker (LCSW) OR Licensed Independent Clinical Social Worker (LICSW)
* Mental Health: Master's Degree in Counseling Psychology, Clinical Psychology, Developmental Psychology or Educational Psychology OR Current Licensure as a Licensed Mental Health Counselor (LMHC), License Marriage and Family Therapist (LMFT) or license eligible for LMHC or LMFT
* Two (2) years of pediatric experience preferred.
* Effective verbal and written communication skills.
* Working knowledge of Word, Excel, Adobe, and Office365 including Outlook, OneDrive, and Teams.
* Ability to use computer-based technology including a computer/laptop and cell phone.
* Valid driver's license and reliable transportation is required.
* Bilingual/Bicultural candidates encouraged to apply
Additional Information
Benefits:
* Competitive wages and compensation
* Health, dental, and vision insurance plans
* Flexible spending account
* Retirement plan with employer contribution
* Productivity bonus for salaried staff
* Generous time off, including vacation, personal, and sick time
* Paid holiday time off
* Professional development opportunities
* Voluntary benefits
Please visit our website at ********************** to learn more about our organization!
Selection for employment is made regardless of race, color, religion, creed, sex, sexual orientation, gender identity/expression, pregnancy or pregnancy-related condition, martial status, national origin, ancestry, age, disability, handicap, genetic information, someone who is a member of, applies to perform, or has an obligation to perform, service in a uniformed military service of the United States, including the National Guard, on the basis of that membership, application or obligation; veteran status, or any other bases protected by law.
Director, Product & Lifecycle Marketing
Boston, MA jobs
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
As the Director of Product & Lifecycle Marketing for Financial Services, you'll define the strategic vision and lead a high-performing team responsible for driving the success of Lightspeed Payments, Capital, and future financial services products. You'll shape how we position, launch, and grow our financial services offerings across verticals, uniting product marketing and lifecycle marketing under a single, cohesive strategy that drives adoption, retention, and long-term merchant value.
In this role, you'll serve as the connective tissue between Product, GTM, and Sales teams translating market insights into strategic direction, enabling cross-functional alignment, and ensuring our financial services narrative is clearly understood and deeply felt across the business. You'll also be a people leader, developing the next generation of marketers and building scalable frameworks that elevate the craft of product and customer marketing company-wide.
What You'll Do:
Set the vision and strategy for Lightspeed's Financial Services marketing function, spanning Payments and Capital
Shape positioning and narrative frameworks that clearly articulate Lightspeed's differentiated value in financial services across all markets and verticals.
Drive go-to-market excellence, ensuring cohesive, insight-driven launches and evergreen campaigns that connect product value to customer outcomes.
Unify product and lifecycle marketing, creating end-to-end strategies that drive awareness, engagement, adoption, and retention.
Develop and mentor a high-performing team, fostering strategic thinking, executional excellence, and cross-functional influence.
Partner with executive leadership across Product, Sales, and Brand to define priorities, measure impact, and advocate for merchant needs.
Institutionalize best practices in messaging, segmentation, and lifecycle marketing that can scale across product lines.
Represent Financial Services marketing at the leadership level, contributing to long-term business planning and organizational growth.
Use data and insights to guide strategic decisions, inform resource allocation, and identify opportunities for innovation in how we market and grow our products.
What You Bring:
10+ years of experience in product marketing, lifecycle marketing, or related disciplines, with at least 5 years in people leadership roles.
Proven success leading marketing strategy for financial products or complex SaaS ecosystems.
Deep understanding of B2B customer journeys and how to influence them through both product and lifecycle marketing levers.
Strong strategic acumen with the ability to translate vision into actionable frameworks and measurable outcomes.
Demonstrated experience building and scaling high-performing teams, fostering mentorship, and elevating the craft of marketing.
Exceptional storytelling, positioning, and communication skills with the ability to influence executives and inspire teams.
Comfortable operating at the intersection of strategy and execution, balancing long-term vision with near-term impact.
A passion for understanding merchant needs, market dynamics, and how technology can simplify and accelerate small business growth.
Even better if you have, but not necessary:
MBA or Product Marketing Alliance certification
Experience leading go-to-market strategy for embedded financial products (e.g., lending, payments, banking, or financial automation).
Experience building or evolving customer lifecycle and retention programs, particularly for recurring-revenue or usage-based products.
Experience working in fast-scaling or transformation-stage organizations, building clarity and process amid change.
What's in it for you?
Come live the Lightspeed experience...
Ability to do your job in a truly flexible environment;
Genuine career opportunities in a company that's creating new jobs every day;
Work in a team big enough for growth but lean enough to make a real impact.
… and enjoy a range of benefits that'll keep you happy, healthy, and (not) hungry:
Lightspeed RSU program (we are all owners)
Unlimited paid time off policy
Flexible working policy
Immediate access to health insurance
Health and wellness benefits
Paid leave assistance for new parents
Linkedin learning license
1 paid volunteer day annually
At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skillset, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the base salary for this position to be in the range of $200k USD, depending on the candidate's location. Additionally, this role may be eligible for discretionary short-term and long-term incentives. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, 401K plan and match, paid parental leave top-up, and paid time off.
Please note that this salary information is solely for candidates hired to perform work within the United States, and refers to the amount Lightspeed is willing to pay at the time of this posting, which may vary depending on the candidate's actual location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
#LI-AL2
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.
Auto-Apply