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Heat jobs - 28 jobs

  • Retail Sales Associate (Arena)

    The Heat Group 4.0company rating

    The Heat Group job in Miami, FL

    The Retail Sales Associate's main responsibility is to sell merchandise and attend to customers in the FTX Arena store and counters. This position entails on stocking, visual merchandising and cashier duties. Excellent customer service skills are expected at all times. High school diploma or general educational degree (GED); Six months to one year of cashier/retail experience and strong customer service skills preferred. Successful candidate(s) will be required to comply with The HEAT Group Vaccination Policy. Event Staff Benefits Competitive Pay Rates Overtime Pay (I.5 times regular rate) on Company Observed Holidays Paid Training Free Parking Discounted Employee Meals 30% discount at Miami HEAT Retail Store Eligible for monthly MVP Recognition Program (Most Valuable Players will receive Game Tickets with Parking, In-Game Recognition, Dinner, Concessions Voucher, and Photo with the Championship Trophies) Elevate Raffle for a chance to win American Express Gift Cards End of Season Performance Bonus Program* Service Awards - Tenured Recognition Program *must meet required criteria All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
    $22k-30k yearly est. 60d+ ago
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  • Cashier/ Traffic Director

    The Heat Group 4.0company rating

    The Heat Group job in Miami, FL

    The Miami HEAT and Kaseya Center are seeking a Cashier/Traffic director to manage traffic flow during event days. Responsibilities include working with your team to direct cars into available spaces according to the traffic plan, as well as assuring that garage spaces are maximized. Essential Duties & Responsibilities: Direct vehicles into available parking spaces, ensuring all spaces are utilized correctly. Provide top-notch customer service by directing/ escorting guests to the nearest elevator or stairways. Assist guest with locating their vehicles post-event and providing directions to major streets & freeways. Report any safety hazards such as debris, water, or oil spills to the supervisor Direct and park guests with premium parking passes to designated areas Work closely with the garage supervisor to ensure the garage is cleared within the appropriate time frame (Outbound) Successful candidate(s) will be required to comply with The HEAT Group Vaccination Policy. Event Staff Benefits Competitive Pay Rates Overtime Pay (I.5 times regular rate) on Company Observed Holidays Paid Training Free Parking Discounted Employee Meals 30% discount at Miami HEAT Retail Store Eligible for monthly Elevate All-Star Recognition Program Arena Talent Experience & Department Incentives End of Season Performance Bonus Program* *must meet required criteria All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
    $63k-98k yearly est. 60d+ ago
  • Business Developer

    HPA Design Group 4.4company rating

    Orlando, FL job

    HPA Design Group is currently seeking a motivated and seasoned Business Developer to join our team of professionals. In this position, you will be responsible for the success of closing business with prospective and existing clients. Must possess exceptional communication and presentation skills. Responsibilities: Utilize proven sales methodologies to contact prospective and existing clients through a combination of phone, email, drop-ins and other correspondence to secure face-to-face meetings and conference calls daily. Relationally focused, to build and maintain trust with Clients throughout the sales cycle and through the duration of the agreement. Conduct multiple face-to-face meetings and conference calls on a weekly basis. Focus on conducting activities with target market decision-makers within established territory. Maintain balanced coverage across all assigned territories. Research all clients' websites, news articles, etc. to ensure best outcome of business development efforts and stay up to date on new projects being planned and built within each target market through utilization of a combination of resources including BD visiting each target market regularly. Provide regular client follow-up and monitor status of upcoming projects and proposals. Work closely with Interior Designers throughout the sales cycle maintaining positive internal relationships. Ensure follow-up and qualification of all potential leads generated by the Marketing Team. Identify additional opportunities for new business through means other than incoming leads from organic or campaigned sources. Record and report on business development activities, utilizing CRM and other required administrative reports. Meet or exceed Business Development Annual Revenue Goal. Participate in additional Business Development activities, including attending monthly team meetings. Travel, as necessary, to meet with prospective clients, networking events and other required meetings. Qualifications and Skills Bachelor's Degree or equivalent professional experience. Minimum of 5 years of proven success in selling to both prospective and existing clients. Ability to provide multiple examples of deals that you won, when you found the deal and led the activities throughout all phases of the sales cycle. Proven ability to secure meetings with decision makers. Proven track record of securing conference calls and in-person meetings through prospecting efforts. Experience working closely with team leaders and internal stakeholders to collaborate on the execution of a sales opportunity. Strong interpersonal skills to build relationships with potential clients and repeat clients. Ability to work both independently and also collaboratively in a team environment. Ability to stay organized and follow-up on leads in a timely manner. Confidence and clarity when communicating. Entrepreneurial drive and creative thinker. Proficient with Microsoft Office Suite (Word, Excel, PowerPoint). Preferred Qualifications Experience in the A/E/C or Interior Design industry. General interest in the Multifamily Real Estate Development sector. Baseline knowledge & experience in Salesforce, or other CRM This job description is not designated to contain a comprehensive list of duties and responsibilities required for this job. Duties and responsibilities may change at any time with or without notice. Company Information: HPA Design Group is the award-winning Interior Design firm of Humphreys & Partners. Our Design Group's 25-year history of commitment to innovation and dedication to creating a collaborative culture has propelled us to become one of the country's most sought-after Interior Design firms. Additional Details Work Location: Orlando, Florida Travel: 25% Sponsorship: Not available for this position. FLSA: Exempt
    $71k-111k yearly est. 5d ago
  • Residential Service Electrician

    Elevate Home Services 4.7company rating

    Fort Myers, FL job

    Electricians Wanted - Top-Tier Pay, Amazing Culture & Exceptional Work-Life Balance! Are you ready to elevate your life & electrical career with a team that genuinely cares about you, your growth, and your family? At Elevate Home Services, we're rapidly expanding our electrical division and seeking experienced, client-focused electricians to join our team. Say goodbye to overnight service calls and working on Sundays while saying hello to an incredible opportunity with industry-leading pay, an unbeatable culture, and unmatched benefits. Position Highlights: Income Potential: $70,000 - $120,000+ per year with a high guaranteed hourly wage, generous bonuses, and uncapped commissions. Work-Life Balance: Year-round work and no after-hours or Sunday on-call schedule. What You'll Do: Provide residential electrical services, including installations, repairs, upgrades, and inspections of electrical systems and components. Diagnose and troubleshoot electrical issues in a safe and professional manner. Evaluate the client's electrical system thoroughly, ask questions to understand their needs, and educate them on findings and available options. Ensure complete client satisfaction from start to finish through clear communication and exceptional service. Document service activities accurately for invoicing and client records. What We're Looking For: At least 1 year of residential electrical experience. Excellent communication skills. A dedication to providing world-class service. People who align with our values: Positive, Humble, Accountable, Good Character, Emotionally Intelligent, and Motivated. A clean driving record, ability to pass a background check, and drug screening. Why Choose Elevate Home Services? Guaranteed High Hourly Pay: Enjoy the security of a substantial hourly rate paired with an impressive, uncapped commission structure. Outstanding Benefits: Low-cost Health, Vision, Dental insurance for you and your family, Life insurance, and a generous 401(k) with matching contributions. Company-Provided Essentials: Take-home company truck, phone, tablet, and tools provided-saving you thousands yearly. Extraordinary Paid Time Off & Wellness Days: Enjoy time away to recharge and stay healthy. Growth Opportunities: We promote from within first, providing clear paths to career advancement as our company grows rapidly. Fantastic Culture: Our team consistently describes Elevate Home Services as "the best company they've ever worked for." We foster a positive, collaborative environment where your voice matters, your successes are celebrated, and your growth and happiness are prioritized. Additional Benefits: 10% Friends & Family Discount: Unlimited 10% discount on all of our services for your friends and family. Audio Book Library: 24-hour access to our library of 25 leadership and self-improvement audiobooks. Birthday Off: Celebrate your birthday your way with a paid day off. Dave Ramsey SmartDollar: Personal finance training and coaching to help you achieve your financial goals. Gym Membership: Reimbursement of up to $25/month for your gym membership. Leadership Training: Weekly leadership development sessions (attend via Google Meet or in-person). Legal Shield: Affordable legal assistance whenever life throws you a curveball. Life Coaching: Access to professional life coaching to support personal growth. Weldon Long Mindset Training: Positive mindset training incorporating law of attraction and proven success principles. Technical Training: Online, virtual reality & in-house technical training to enhance your skillset continuously. Ready to take your life and electrical career to new heights? Apply now, and let's discover if Elevate Home Services is your new professional home.
    $37k-55k yearly est. Auto-Apply 60d+ ago
  • Miami HEAT Public Address Announcer

    The Heat Group 4.0company rating

    The Heat Group job in Miami, FL

    The Miami HEAT are looking for an energetic and charismatic Public Address Announcer to bring the gameday experience to life from inside Kaseya Center. The Public Address (PA) Announcer serves as the in-arena voice for Miami HEAT home games and other events as assigned. This individual is responsible for delivering clear, engaging, and accurate announcements that enhance the fan experience while maintaining the integrity and professionalism of the HEAT and NBA brand. We are searching for someone who has extensive knowledge about the NBA's players and personalities, a passionate and dynamic voice, and a love for basketball. This role is an opportunity for a qualified individual to shine on a big stage, engage with a diverse community of fans, and make an unforgettable impact in the state of Florida. Whether a Miami native or an experienced individual interested in relocating to one of the most energetic sports markets in the world, all qualified talent is invited to apply. The HEAT is looking for fresh voices who can join the gameday entertainment staff to reflect our dynamic community. Essential Duties & Responsibilities: ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list. Provide live announcements during HEAT home games, including player introductions, starting lineups, in-game promotions, sponsor reads, and other scripted or improvised content. Maintain a high-energy, professional tone that aligns with the HEAT brand and engages fans throughout the event. Accurately pronounce the names of players, coaches, officials, and other individuals as required. Collaborate with Game Presentation staff to ensure timing and delivery of announcements align with show cues and event scripts. Respond quickly and effectively to changes or unexpected situations during live events. Uphold all NBA and team policies regarding impartiality, professionalism, and conduct. Be able to maintain professional and personable contact with NBA players, coaches, and officials. As a public representative of the Miami Heat, one must have a professional and personable relationship with the public at large. Attend rehearsals, production meetings, and training sessions as scheduled. Serve as a brand ambassador for The Heat Group during public appearances or emcee special events in the community, such as watch parties, social responsibility events, arena events, etc., as needed Provide recorded voiceover work for commercials, promotional announcements, content pieces, and other associated work product. As part of the application submission process, and to be considered for this position, you will be required to: Create a demo reel using the script provided at the following link: MIAMI HEAT PA ANNOUNCER DEMO REEL SCRIPT Submit an Applicant Media and Likeness Release Form as part of your application Desired Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Must possess strong and clear vocal skills Bachelor's degree in Communications, Broadcasting, or related field preferred. Minimum 2 years of experience as a PA announcer, broadcaster, on-air media personality, podcaster, content creator, or voice talent in live sports or entertainment settings. Required to have familiarity with basketball terminology and NBA rules. Language Skills Strong written and verbal communication. Ability to read, analyze, and interpret scripts and event rundowns. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. The ability to accurately and convincingly speak select words and phrases in Spanish is preferred, but not mandatory. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
    $43k-70k yearly est. 34d ago
  • Maintenance

    The Heat Group 4.0company rating

    The Heat Group job in Miami, FL

    The Miami HEAT and the Kaseya Center are now hiring for Maintenance. This position is responsible for maintaining a clean appearance of the parking facilities by performing all assigned maintenance and cleaning tasks, as well as assisting the Maintenance supervisor in prepping the area for events within a timely manner. Essential Duties & Responsibilities: General cleaning of the garage Operate Sweeper and pressure washers Event barricade set up and pick-up Pressure wash, re-striping of lines, and any other paint duties as assigned by the maintenance supervisor. Substitute for cashiers when necessary Assist Maintenance Supervisor with Traffic Management Plan Desired Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Must be able to work in a fast-paced environment and meet deadlines. Work extended and/or irregular hours including nights, weekends, and holidays, as needed. The noise level in the work environment is loud when working events (games, concerts, etc.). While performing the duties of this job, the employee is occasionally exposed to high, precarious places. Event Staff Benefits Competitive Pay Rates Overtime Pay (I.5 times regular rate) on Company Observed Holidays Paid Training Free Parking Discounted Employee Meals 30% discount at Miami HEAT Retail Store Eligible for monthly Elevate All-Star Recognition Program Arena Talent Experience & Department Incentives End of Season Performance Bonus Program* *must meet required criteria All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
    $34k-51k yearly est. 60d+ ago
  • Security Officer

    The Heat Group 4.0company rating

    The Heat Group job in Miami, FL

    The Miami HEAT and the Kaseya Center are looking for a full-time Security Officer that will assist in the handling of any security-related disturbances or problems that might arise during events or at the facility. Essential functions of the job include but are not limited to: Handle any disturbances or problems that arise during events or at the facility. If necessary, escort disruptive individuals to the security office and/or off the premises. Write incident reports and meet with the security supervisor to review procedures. Inspect alarms and fire extinguisher/sprinkler systems to ascertain they are set to operate. Inspect premises for signs of intrusion or tampering. Tour the facility examining doors, windows, and gates to ensure they are secured. Assist with crowd control inside and outside the premises. Control unusual circumstances and events during a fire, storms, riots, and other emergencies. Answer alarms and investigates disturbances. Assist departments with any security-related issues. Work extended and/or irregular hours including nights, weekends, and holidays, as needed. Assist security division with special projects. Desired Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have a minimum of one-year related security experience and/or training. Must demonstrate knowledge of security issues related to major sports and entertainment venues. A Class D License is required. This position offers competitive pay and a comprehensive benefits package! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
    $20k-27k yearly est. 60d+ ago
  • Sr. Data Analyst

    The Heat Group 4.0company rating

    The Heat Group job in Miami, FL

    The Miami HEAT and 601 Analytics are seeking a highly skilled Senior Data Analyst to transform complex data into actionable insights that drive business decisions. This role will focus on building dynamic reports and visualizations, interpreting large relational datasets, and delivering products that influence key areas such as ticket sales, customer engagement, event operations, and forecasting. The ideal candidate is proficient in Power BI and SQL, with a passion for leveraging data to optimize performance and enhance the fan experience. Essential Duties & Responsibilities: Partner with internal and external stakeholders to understand business objectives and data needs. Design and maintain efficient SQL queries to transform and merge large datasets. Develop interactive dashboards and reports using Power BI to support decision-making. Provide ad-hoc analyses to uncover trends and opportunities for improvement. Collaborate with cross-functional teams to identify and implement process enhancements. Deliver client-facing presentations and training sessions on analytics tools and insights. Translate complex data findings into clear, actionable insights for non-technical audiences. Desired Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in computer science, statistics, mathematics, or a related field Minimum 3 years of experience in data analytics or a similar role. Strong proficiency in Power BI and SQL is preferred Hands-on experience working with Python, R and/or related languages Experience with cloud-based data platforms such as Databricks, Snowflake, or similar systems. Knowledge of statistics and economics principles Working knowledge of the Sports and Entertainment industry Excellent communication and collaboration skills Ability to manage multiple projects independently in a fast-paced environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
    $78k-100k yearly est. 9d ago
  • Elevator Greeter

    The Heat Group 4.0company rating

    The Heat Group job in Miami, FL

    The Miami HEAT and the Kaseya Center are hiring enthusiastic individuals to ‘ELEVATE' the experience of each guest who attends or visits our facility. Elevator Greeters duties include but are not limited to proactively welcoming guests into the facility from our P2 Garage Level and/or Premium & Disabled Guest Entrances, assisting guests with inquiries, picking up/dropping off & directing guests to their seating section, providing accurate facility information (nearest ATM, Guest Experience location, store locations, F&B options, interactive experiences taking place during the event, Miami HEAT/Kaseya Center upcoming events) and providing a safe environment. Schedule and hours are event-based, which primarily take place Monday-Friday in the evening, Saturday/Sunday anytime, and holidays. Demonstrate understanding and familiarity with mobile apps preferred. Previous guest experience preferred. Excellent communication skills. Bilingual in English & Spanish is a plus. Desired Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be available to report to work as early as 5:30 p.m. Monday - Friday and any time over the weekend. Must be available to work up to or beyond 1 a.m. for non -HEAT events. Ability to work within a confined space for 5 or more hours from the start of their shift until the facility is cleared of all guests. Demonstrate understanding and familiarity with mobile apps preferred. Previous guest experience preferred. Excellent communication skills. Bilingual in English & Spanish is a plus. Event Staff Benefits Competitive Pay Rates Overtime Pay (I.5 times regular rate) on Company Observed Holidays Paid Training Free Parking Discounted Employee Meals 30% discount at Miami HEAT Retail Store Eligible for monthly Elevate All-Star Recognition Program Arena Talent Experience & Department Incentives End of Season Performance Bonus Program* *must meet required criteria All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
    $22k-27k yearly est. 47d ago
  • Arena Tour Guide

    The Heat Group 4.0company rating

    The Heat Group job in Miami, FL

    Do you want to work for a Championship organization? We have the job for you! The HEAT Group is seeking to hire an Arena Tour Guide! We are seeking enthusiastic and customer-focused individuals to join our team as Arena Tour Guides. This role is perfect for someone with a passion for sports, entertainment, and Miami culture who enjoys interacting with diverse groups of visitors. As a part-time Arena Tour Guide, you will lead engaging, informative tours of Kaseya Center, sharing behind-the-scenes insights and showcasing all that the venue has to offer. Essential Duties & Responsibilities: ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list. Lead tours of Kaseya Center, highlighting key areas such as the court, locker rooms, premium seating, and event spaces. Provide guests with historical facts, fun anecdotes, and current information about the arena, the Miami HEAT, and upcoming events. Ensure a memorable and enjoyable experience for all tour participants, accommodating special requests and answering questions as needed. Maintain a detailed knowledge of the arena's operations, services, events, and Miami HEAT team history. Ensure the safety and comfort of tour participants throughout the tour. Collaborate with team members and other arena staff to provide seamless guest service. Desired Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate's degree in hospitality, communication, tourism, or a related field, or equivalent work experience. Strong customer service skills and the ability to handle questions with integrity. Flexibility with scheduling; must be available for varied shifts, including weekends, evenings, and holidays. Knowledge of Kaseya Center, Miami sports, or the entertainment industry is a plus All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP.
    $22k-35k yearly est. 60d+ ago
  • Cybersecurity, IT GRC Practice Lead

    Elevate 4.7company rating

    Coral Gables, FL job

    Are you a passionate about growing an IT Cybersecurity and IT GRC Compliance advisory practice? Elevate is looking for a dynamic, hard charging IT Service Delivery Practice Lead who thrives on excellent client service, and takes pride in providing your clients with quality, pragmatic and on-time / on-budget advisory services. Are a leader who is also an expert in Cybersecurity and IT GRC Compliance and wants to learn more about AI Governance and AI Risk Management and more-and you love leading teams and effortlessly guiding your clients through their compliance journey. You must be able to work hard and smart - we need a leader who is willing to frontload the hard work, roll up the sleeves, sit with the team, understand their challenges, limitations and think of pragmatic, value-added solutions that meets the objective, without blowing the budget while keeping the client happy. If you practice servanthood leadership, have an entrepreneurial bug, and are driven by a mission to manage and grow teams, keep reading. About Elevate We are a boutique cybersecurity and compliance advisory firm with a reputation for excellence, pragmatism, and agility. We deliver exceptional client service, pragmatic solutions, and a collaborative, roll-up-your-sleeves culture. We value integrity, creativity, and a relentless drive to help our clients succeed. Read more about our culture and values here: elevateconsult.com/about-us Our Mission To be proud of what we do. To serve and enjoy our clients and the people we work with. To grow our company and grow as individuals. About the Position We are looking for a motivated and passionate Cybersecurity IT GRC Practice Lead that is excited to work in a fast-paced, high-energy and creative environment and is anxious to leave his/her fingerprint in our growing practice. The Cybersecurity IT GRC Practice Lead role is an integral part to our service delivery and leadership team. The ideal candidate must be self-motivated, love providing exceptional client service, solving and coaching our teams and clients through their compliance journey in an effortless and joyful manner. We have been in business for over 15 years with hundreds of happy clients in a multitude of industries, environments, and challenges where we bring value with our solutions and placements. This special breed of auditor/consultant is client-centric, people-centric, solution-focused, resourceful, adaptable, organized, reliable, authentic, able to work independently and in a team setting; and able to transition seamlessly between trivial day-to-day delivery and more strategic initiatives. This position requires a highly analytical, detail-oriented professional with experience identifying risks, evaluating controls, and providing strategic audit recommendations to client senior executives while providing thought leadership and ways to improve and scale the practice. What You'll Do: Lead Practice Delivery (60%) Oversee and drive the successful delivery of IT Cybersecurity & IT GRC advisory services, ensuring all client projects are completed on time, on budget, and to the highest standards of quality. Provide hands-on leadership, including reviewing and, when necessary, producing client deliverables such as work papers, reports, and recommendations1. Mentor, coach, and develop a high-performing team, fostering a collaborative, client-centric, and solution-focused culture. Serve as the escalation point for client and team issues, proactively identifying and mitigating project risks, and ensuring continuous improvement in service delivery. Maintain a pulse on all active projects, ensuring your utilization targets (minimum 60%) are met by balancing client work, team oversight, thought leadership and minimal administrative duties. Collaborate with the CEO and leadership team on strategic initiatives, practice growth, and client engagement. Drive Thought Leadership (40%) Partner with the CEO and marketing team to develop and publish thought leadership content, including client case studies, practitioner checklists, how-to guides, and market/industry trend analyses. Engage with clients to capture success stories and best practices, translating them into actionable insights for both clients and the broader market. Continuously monitor and interpret regulatory, market, and industry trends to ensure Elevate's services and content remain at the forefront of the cybersecurity and GRC landscape. What you Need to Get Hired: Experience & Expertise 10-20 years in IT GRC audit advisory, with a proven record of leading client-facing teams and delivering complex IT Cybersecurity & GRC projects for large advisory firms. Deep domain knowledge of regulatory frameworks (SOX, SOC, ISO 27001, PCI, GDPR, NIST 800-53, and/or FedRAMP, HITRUST, CMMC, etc.) and industry best practices. Demonstrated experience producing thought leadership materials and driving practice innovation. Leadership & Work Ethic Strong work ethic and commitment to a leadership role requiring on average more than 40hr work week. Willingness to “roll up your sleeves” and engage in all aspects of delivery, from high-level strategy to detailed documentation and review. Ability to meet 60% utilization, balancing client/project work with thought leadership and administrative responsibilities. Client & Team Focus Responsive and accountable to clients, team, and leadership, with a proven ability to manage multiple priorities and deliver quality outcomes under tight deadlines. Solution-oriented, resourceful, adaptable, and able to resolve issues creatively and pragmatically. Cultural Fit Self-motivated, entrepreneurial, and passionate about leading teams and serving clients. Smart, creative, authentic, and collaborative; able to thrive in a small, fast-paced, and values-driven firm. Strong communicator, easy to work with, and committed to continuous learning and improvement. Education & Credentials Bachelor's degree in a relevant field (MIS, IT, Computer Science, Business, etc.). Professional certifications such as CISA, CISSP, CISM preferred or a commitment to obtain them. Deep knowledge of SOX, SOC, ISO 27001, PCI, GDPR, and familiarity with NIST 800-53 frameworks. Travel Requirements This is a remote position; no travel is required Why You'll Want to Join Us We're a tight-knit, values-driven team where smart, capable people thrive without bureaucracy We support autonomy, ownership, flexibility, and real impact Competitive salary ($160,000-$210,000), performance bonuses, full healthcare, 401(k) with employer match, paid vacation, and performance incentives Minimal travel; fully remote; flexible work arrangements Competitive compensation based on experience; provides full healthcare insurance (Medical, Vision, Dental, Basic Life and other wellness benefits), 401k including employer contribution (once vested), paid vacation packages and performance-based bonuses. If you're ready to take on high-value cybersecurity challenges, build meaningful client relationships, and help elevate the security posture of leading organizations-let's talk.
    $160k-210k yearly 60d+ ago
  • Senior IT GRC Auditor - Miami Florida

    Elevate 4.7company rating

    Miami, FL job

    IT GRC Auditor Consultant ONSITE - CORAL GABLES, MIAMI, FLORIDA ********************** Are you passionate about working in a complex IT environment where security and data privacy are a primary focus of the business model? Do you want to be a part of a dynamic, complex and recession proof environment working alongside top notch IT professionals? Do you want to join an established and well-respected internal audit team that add value to the organization and is deemed as the business' trusted controls and compliance advisor? Are you available to be onsite (in Miami) and be mentored by VP's and Chief Executives? If you answer yes, then continue reading... About the Position Our client, an investment management firm focused on investments in mortgages and consumer credit is seeking Senior IT GRC Auditor(s) to join their internal audit team. The ideal candidate will have strong experience cybersecurity frameworks (NIST, ISO 27001, FFIEC CAT), compliance (NY DFS), data privacy, process automation, cloud security and data analytics software (i.e. ACL). Effective communication, critical thinking, and analytical skills are vital to this position. This role will be responsible for managing and conducting IT audits, assessing IT security controls, ensuring compliance and enhancing the organizations security posture. This position requires a highly analytical, detail-oriented professional with experience identifying risks, evaluating controls, and providing strategic audit recommendations to senior management. What You'll Do: Assist with Annual Risk Assessment & Audit Planning Attend interviews with Senior Management to discuss topics such as significant changes (people, processes, systems), strategic objectives, risks, and recommended audit focus. Assist in the annual risk assessment based on established methodology to determine audit priority Estimate the level of effort for each project by working with the team to identify the risks, scope, testing procedures and deliverables. Audit Execution - Planning Reviews the audit objectives and risks and works with the team to identify the detailed audit testing procedures Holds preliminary scoping meetings with the department head(s) stakeholders and determines the best path to test the audit objectives while addressing the key risks Estimates the level of effort to performing the audit and ensures the audit timeline is within the allocated annual budget timeframe Audit Execution - Risk & Control Evaluation Develops risk and control matrices to evaluate the design of key internal controls. Develops Audit Program and detailed fieldwork steps. Develops the auditee request for information (RFI). Leads the day-to-day audit procedures, performs detailed control testing procedures and documents tests results. Assesses the results of the test plans and provides audit recommendations in the detailed audit report. Audit Execution - Reporting Independently identifies meaningful control gaps and develops recommendations that promote continuous improvement in risk management capabilities and the internal control environment. Develops well-written audit reports that include a clear and concise summary of the scope of work performed, conclusions reached, and recommended control improvements noted. Audit Methodology & Tools Performs work consistent with the Company's Internal Audit Procedures and the Institute of Internal Auditors' (IIA) International Professional Practices Framework (IPPF). Contributes to ongoing improvements in internal audit methodology. Project Management, Communication, & Reporting Independently leads meetings to gather process understanding, provide audit status updates, and communicate audit results. Team & Personnel Development Pursues career development opportunities, including relevant training, professional certifications, and/or association memberships. Shares information gained with co-workers. Maintains all organizational and professional ethical standards, including consistently upholding all Company Tenets (humility, accountability, responsibility, creativity, awareness, suitability, reliability, diversity, integrity, fun, balance, and communication). Other duties as needed or required. What you Need to Get Hired: 3-5 years of experience working with IT internal audit, risk and/or IT departments and performing readiness assessments or audits of business and IT functions, working in an IT GRC Compliance function for large scale organization, preferred Experience performing IT frameworks audits and IT risk assessments (e.g. NIST, ISO 27001, FFIEC CAT), compliance (NY DFS), data privacy, process automation, cloud security and data analytics software (i.e. ACL) Experience in Audit Execution, Methodology, & Tools Knowledge of, and ability to consistently apply, internal auditing principles and practices. Skilled in critically evaluating processes, risks, and controls. Demonstrates proficiency in documenting processes, risks, and controls in narratives, flowcharts, and workpapers. Moderate/Advanced Microsoft Excel abilities, including ability to perform data analysis using pivot tables, formulas, or macros. Working knowledge of other Microsoft Office applications (Word, PowerPoint, Visio). Data analytics software (i.e. ACL, Alteryx). Robotic process automation (i.e. UiPath). Artificial Intelligence (AI). Machine learning software. Enterprise audit-management software (i.e. AuditBoard) Project Management, Communication, & Reporting Able to leverage appropriate project management tools to monitor audit execution/timelines and provide transparent status updates to audit management. Capable of balancing multiple projects simultaneously through effective prioritization and multi-tasking skills. Skilled collaborator capable of effective interaction, negotiation, and problem resolution with audit and business personnel. Effectively able to lead meetings with team members and auditees and conduct process interviews/walkthroughs with business owners to gather needed information. Demonstrates effective business acumen and judgment that is recognized by audit and business managers. Able to develop, present, and assist in “selling” control improvement opportunities and business advice. Demonstrates proficiency in clearly and concisely documenting audit results in workpapers, memos, and audit reports. Team & Personnel Development Displays a strong work ethic. Ability to lead and motivate audit staff and be a “team player.” Experience working in, or adequate knowledge of, industries that include asset management, lending, and/or mortgage servicing a plus. Continually builds knowledge of the business and actively expands capabilities through research and focused training. Stays informed of new developments Education and professional credentials Bachelor's degree (in Management Information Systems, Information Technology, Computer Science, Accounting, Business Administration). Preferred: “Big 4” IT Audit experience in financial services, preferred Certification as CISA, CISSP, and/or CISM - or committment to obtaining an appropriate professional certification Familiarity with the following Institute of Internal Audit Standards (IIA) 3 - 5+ years of progressive Internal Audit leadership experience in a complex technology environment (Experience within IT Operations and/or IT Leadership roles within Infrastructure, Security, Application development considered a plus). Travel Requirements This is required to work on-site with an office located in Miami, Florida PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to handle, touch or feel objects, tools, or controls. The employee frequently is required to talk and hear. The noise level in the work environment is usually moderate. The employee is occasionally required to stand; walk; reach with hands and arms. The employee is rarely required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
    $82k-101k yearly est. 60d+ ago
  • Inside Sales Representative

    Elevate Home Services 4.7company rating

    Fort Myers, FL job

    Inside Sales Representatives Wanted - Strong Base Pay, Commission Upside & Impact-Driven Role! Are you a driven inside sales professional who thrives on follow-up, closing deals, and creating exceptional customer experiences? Elevate Home Services is looking for motivated Inside Sales Representatives (ISR) who know how to turn opportunities into booked revenue-without cold calling. In this role, you'll work warm homeowner leads, re-engage unsold estimates, and play a key role in maximizing close rates across HVAC, Plumbing, and Electrical. With structured systems, clear expectations, and leadership support, you'll have everything you need to win-while maintaining a healthy work-life balance. Position Highlights $40,000-$50,000 base salary 1% commission on installed sales directly influenced by your follow-up Clear performance metrics and consistent earning opportunities What You'll Do Follow up on unsold HVAC, Plumbing, and Electrical estimates Conduct Happy Calls to confirm customer satisfaction before sales conversations Re-engage homeowners, answer questions, and overcome objections Schedule approved work and coordinate with internal teams Accurately document all activity in ServiceTitan Maintain consistent, professional communication aligned with Elevate's brand Participate in coaching, training, and performance reviews Daily Responsibilities Pull and prioritize unsold estimates in ServiceTitan Complete 100% of required Happy Calls Execute high-impact sales follow-up calls Retry missed calls and follow up on aged estimates Update estimate statuses and submit daily activity summaries Escalate customer concerns when service expectations are not met Performance Expectations 35-45 call attempts per day 2+ hours of daily talk time 100% Happy Call completion on prior-day visits 15-20% close rate on re-engaged estimates Strong attention to documentation and follow-through Compensation & Incentives Base Salary: $40,000-$50,000 Commission: 1% of total installed sales directly attributed to ISR follow-up Commission eligibility requires proper CRM documentation Paid according to company payroll and commission schedule What We're Looking For Strong phone presence with excellent communication skills Customer-first mindset with sales confidence Ability to handle objections and create urgency through value High attention to detail and organization Experience with ServiceTitan or CRM systems (preferred) Sales, call center, or home services experience is a plus Why Choose Elevate Home Services? Guaranteed High Hourly Pay: Enjoy the security of a substantial hourly rate Outstanding Benefits: Low-cost Health, Vision, Dental insurance for you and your family, Life insurance, and a generous 401(k) with matching contributions. Company-Provided Essentials: Take-home company truck, phone, tablet, and tools provided-saving you thousands yearly. Extraordinary Paid Time Off & Wellness Days: Enjoy time away to recharge and stay healthy. Growth Opportunities: We promote from within first, providing clear paths to career advancement as our company grows rapidly. Fantastic Culture: Our team consistently describes Elevate Home Services as "the best company they've ever worked for." We foster a positive, collaborative environment where your voice matters, your successes are celebrated, and your growth and happiness are prioritized. Additional Benefits: 10% Friends & Family Discount: Unlimited 10% discount on all of our services for your friends and family. Audio Book Library: 24-hour access to our library of 25 leadership and self-improvement audiobooks. Birthday Off: Celebrate your birthday your way with a paid day off. Dave Ramsey SmartDollar: Personal finance training and coaching to help you achieve your financial goals. Gym Membership: Reimbursement of up to $25/month for your gym membership. Leadership Training: Weekly leadership development sessions (attend via Google Meet or in-person). Legal Shield: Affordable legal assistance whenever life throws you a curveball. Life Coaching: Access to professional life coaching to support personal growth. Weldon Long Mindset Training: Positive mindset training incorporating law of attraction and proven success principles. Technical Training: Online, virtual reality & in-house technical training to enhance your skill set continuously. Ready to Elevate Your Career? Apply today and join a team that values professionalism, performance, and people.
    $40k-50k yearly Auto-Apply 5d ago
  • Residential Service Plumber

    Elevate Home Services 4.7company rating

    Fort Myers, FL job

    Plumbers Wanted - Top-Tier Pay, Amazing Culture & Exceptional Work-Life Balance! Are you ready to elevate your life & plumbing career with a team that genuinely cares about you, your growth, and your family? At Elevate Home Services, we're rapidly expanding our plumbing division and seeking experienced, client-focused plumbers to join our team. Say goodbye to overnight service calls and working on Sundays while saying hello to an incredible opportunity with industry-leading pay, an unbeatable culture, and unmatched benefits. Position Highlights: Income Potential: $80,000 - $150,000+ per year with a high guaranteed hourly wage, generous bonuses, and uncapped commissions. Work-Life Balance: Year-round work and no after-hours or Sunday on-call schedule. What You'll Do: Provide residential plumbing services, including installations, repairs, and inspections of plumbing systems (gas, water, sewer). Diagnose, repair, and maintain plumbing systems, solving client issues quickly and professionally. In each client's home, we thoroughly evaluate their entire system, ask questions to understand their needs, and educate them on what we found and their options. Ensure complete client satisfaction from start to finish with clear communication and exceptional service. Document activities accurately for invoicing and client records. What We're Looking For: At least 1 year of residential plumbing experience. Excellent communication skills. A dedication to providing world-class service. People who align with our values: Positive, Humble, Accountable, Good Character, Emotionally Intelligent, and Motivated. A relatively clean driving record, ability to pass a background check, and drug screening. Why Choose Elevate Home Services? Guaranteed High Hourly Pay: Enjoy the security of a substantial hourly rate paired with an impressive, uncapped commission structure. Outstanding Benefits: Low-cost Health, Vision, Dental insurance for you and your family, Life insurance, and a generous 401(k) with matching contributions. Company-Provided Essentials: Take-home company truck, phone, tablet, and tools provided-saving you thousands yearly. Extraordinary Paid Time Off & Wellness Days: Enjoy time away to recharge and stay healthy. Growth Opportunities: We promote from within first, providing clear paths to career advancement as our company grows rapidly. Fantastic Culture: Our team consistently describes Elevate Home Services as "the best company they've ever worked for." We foster a positive, collaborative environment where your voice matters, your successes are celebrated, and your growth and happiness are prioritized. Additional Benefits: 10% Friends & Family Discount: Unlimited 10% discount on all of our services for your friends and family. Audio Book Library: 24-hour access to our library of 25 leadership and self-improvement audiobooks. Birthday Off: Celebrate your birthday your way with a paid day off. Dave Ramsey SmartDollar: Personal finance training and coaching to help you achieve your financial goals. Gym Membership: Reimbursement of up to $25/month for your gym membership. Leadership Training: Weekly leadership development sessions (attend via Google Meet or in-person). Legal Shield: Affordable legal assistance whenever life throws you a curveball. Life Coaching: Access to professional life coaching to support personal growth. Weldon Long Mindset Training: Positive mindset training incorporating law of attraction and proven success principles. Technical Training: Online, virtual reality & in-house technical training to enhance your skillset continuously. Ready to take your life and plumbing career to new heights? Apply now, and let's discover if Elevate Home Services is your new professional home.
    $44k-62k yearly est. Auto-Apply 60d+ ago
  • Video Control Room Intern

    The Heat Group 4.0company rating

    The Heat Group job in Miami, FL

    Interested in working in Broadcast Services for a championship sports organization? The Miami Heat is seeking to hire a Video Control Room Intern! As the Intern for Arena Video Production, you will be provided with valuable experience in the sports production industry. You will assist in all stages of production from the conception of production. elements to execution of the live production. As an intern your functions may include crafting motion graphics, gripping, engineering, camera operation, content management, general maintenance and gameday production. The ideal candidate should possess the ability to learn, adapt and acquire an all-around proven understanding of the sports entertainment industry. Essential Duties & Responsibilities: ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list. Maintain and update control room equipment as vital during season and in the offseason. Fill in or serve as an operator of control room equipment on event days, including concerts. Assist Broadcast Services with daily tasks associated with the Arena Control Room and other locations around the Arena. Maintain an organizational system of physical and digital property of the Arena Control Room. General office tasks as needed including logging games and activations, calendar organization, document creation and graphical editing. Any other task assigned by the Director of Arena Video Production. Desired Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Editing knowledge of Adobe Creative Suite Programs is a plus Familiar with operating live Control Room equipment is a plus Flexible working hours for HEAT home games and Kaseya Center events; Able to attend all home Heat games and events Must have a flexible schedule including nights, weekends, and holidays Must be comfortable to work in a fast paced, high-pressure environment Keep a professional demeanor with the capacity to get along with fans, staff members, players, coaches, and front office executives Education and/or Experience; Working towards a Bachelor's Degree, Associate's Degree and/or Technical Certificate in Broadcasting/Television Production/Media Production/Broadcast Engineering. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
    $20k-30k yearly est. 13d ago
  • Guest Experience Representative

    The Heat Group 4.0company rating

    The Heat Group job in Miami, FL

    The Miami HEAT and Kaseya Center are hiring for Guest Experience Representatives that serve as liaison between the Kaseya Center guests and The Heat Group to ensure that Five Star Service is provided as it relates to, but not limited to Ticketing, Catering, Housekeeping, Finance, and general Arena Operations. Essential duties include but are not limited to: Greets and directs guests as needed inside and outside the facility. Deal with customer concerns, safety issues, and complaints in a timely manner. Document guest suggestions, complaints and various issues at every Guest Services Booth. Must have the ability to explore ways to improve customer service and the overall experience. Assists guests outside the Box Office windows with mobile ticket issues, questions, or concerns. Assists guests outside the West Plaza Ramp and help reduce large lines/crowds at each entrance. Assists guests at every Guest Services booth by answering any questions and handling any issues. Assists with check-in services of bags, backpacks, cameras, strollers and other prohibited items. Assists guests requiring relocation to an ADA platform and other seating within the Arena, resulting from maintenance issues or the closure of an area/section. Assists in the successful administration of the organization's designated driver program Assists Season Ticket Services during HEAT games in building positive relationships with Season Ticket Holders Responds quickly to requests from guests, fellow-supervisors or management in a timely, friendly and efficient manner and follows up to ensure guest satisfaction Maintains a working knowledge of the facility, current and upcoming events/games and the surrounding area. Must be available to work nights and weekends up to or beyond midnight. Previous guest services experience preferred. Excellent communication skills. Bilingual in English & Spanish a plus. Event Staff Benefits Competitive Pay Rates Overtime Pay (I.5 times regular rate) on Company Observed Holidays Paid Training Free Parking Discounted Employee Meals 30% discount at Miami HEAT Retail Store Eligible for monthly Elevate All-Star Recognition Program Arena Talent Experience & Department Incentives. End of Season Performance Bonus Program* *must meet required criteria All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
    $21k-27k yearly est. 60d+ ago
  • Valet

    The Heat Group 4.0company rating

    The Heat Group job in Miami, FL

    The Miami HEAT and the Kaseya Center are seeking to hire a Valet! This role will be responsible for inspecting, retrieving, parking, and accounting for customers' vehicles. Essential requirements: High school diploma or general education degree (GED); Must have six months to 1 year of related experience and/or training; Strong customer service skills and clean driving record required. Desired Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Event Staff Benefits Competitive Pay Rates Overtime Pay (I.5 times regular rate) on Company Observed Holidays Paid Training Free Parking Discounted Employee Meals 30% discount at Miami HEAT Retail Store Eligible for monthly MVP Recognition Program (Most Valuable Players will receive Game Tickets with Parking, In-Game Recognition, Dinner, Concessions Voucher, and a Photo with the Championship Trophies) Elevate Raffle for a chance to win American Express Gift Cards End of Season Performance Bonus Program* *must meet required criteria All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
    $20k-29k yearly est. 11d ago
  • Intern, IT

    The Heat Group 4.0company rating

    The Heat Group job in Miami, FL

    Are you currently seeking a internship within a first-class I.T. Department? Did you ever dream of working for a three-time NBA Championship team and the #1 arena in Florida? If so, we are searching for an exceptional I.T. Service Desk Intern for the spring to work with a small, knowledgeable team of Service Desk Coordinators under the Service Desk Manager. This is an excellent opportunity for any current student looking to grow their skillset while working in an exciting environment with The Miami HEAT team and culture. Essential Duties & Responsibilities: ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list. As our ambitious Intern, we will provide you with the rare opportunity to administer quality remote and onsite support directly to end users, vendors and our customers. Your particular responsibility to our team will consist of handling various desktop hardware and software issues. Additional functions encompass promptly identifying concerns beyond your role and advancing service desk tickets to the appropriate resources as necessary as well as the following: Effectively provide our internal office end users and I.T. team members with first-level help desk support and assistance as well as assistance with Ticketmaster technology. Proficiently repair hardware as needed to reduce help desk incidents and the mean time of repairs. Efficaciously repair and maintain laser printers, and ensure Ethernet patch cabling runs safely and neatly. Actively follow and contribute to improving documentation for procedural I.T. Service Desk task, and serve as our project lead on various small I.T. Service Desk projects. Diligently organize, track and maintain stock for various hardware systems, and utilize your I.T. knowledge to make hardware/software purchasing recommendations. Properly monitor and remediate software updates for desktop applications, and aptly utilize a ticket management system to track, document and maintain all Service Desk requests.. Promptly respond to Virus, Malware, and various security threats while implementing preventative measures to minimize risks. Consistently enforce company security settings, software settings and user restrictions to continuously maintain desktop and device compliance policies. Qualifications Think this sounds like your ideal internship? If so, you must be a current student enrolled in school, and have to be available to work a minimum of 15 hours per week. You will also demonstrate a basic foundation and understanding of the following areas: Basic Microsoft Directory Services DHCP, Active Directory, DNS. Windows user rights and permissions, and Network topology and LAN infrastructure. Microsoft Office\O365 Applications, and Microsoft Windows 7\10. Repair and maintenance of network laser printers as well as desktop\phone\tablet maintenance, repair and installation. To succeed in our I.T. Department, you will work well in a team environment, welcome constructive criticism and have a positive attitude towards your end users. Think you have what it takes to join our team? Applicants who are qualified will participate in initial screening interview as well as written and hands-on tests. If you are chosen as one of our finalists, you will be asked to come back for a second and final verbal interview. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
    $31k-38k yearly est. 5d ago
  • Conversion Staff Member

    The Heat Group 4.0company rating

    The Heat Group job in Miami, FL

    Conversion crew performs a variety of behind-the-scenes functions for the building like maintaining, moving, and storing staging equipment and setting tables, chairs, pipes & drapes as directed. ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list. Conversion from basketball to large-scale concert/event. Set up seating arrangements and supporting furniture for concerts, basketball games, meetings, dinners, parties, and banquets. Set up signage, banners, and other conversion responsibilities from one event or game to another. Installation, repair, and removal of arena equipment and seating. Respond to requests from management, vendors, guests, event, and team representatives to move furniture, boxes, and equipment. Set up and break down barricades, tables, chairs, risers, and stages. Both at the arena and at offsite locations. Respond and resolve set-up issues promptly as directed by fellow staff and management. Actively care for all arena equipment and property by storing equipment properly, cleaning and repairing broken or damaged items, and alerting management of any mistreatment of company property. May be required to operate industrial vehicles such as carts, forklifts, scissor lifts, and floor scrubbers. Follow all operating policies and procedures. Maintain company confidentiality. Always maintain a professional appearance. Desired Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High School Diploma/ GED preferred. Two years of experience is preferred. Must be able to work nights weekends and holidays. Must be able to perform heavy lifting tasks up to 100 pounds. Ability to operate forklift and warehouse equipment preferred. Ability to read and understand a tape measure and other measuring devices, identify between imperial (standard) and metric fasteners, and handle basic and common hand tools. Event Staff Benefits Competitive Pay Rates Overtime Pay (I.5 times regular rate) on Company Observed Holidays Paid Training Free Parking Discounted Employee Meals 30% discount at Miami HEAT Retail Store Eligible for monthly Elevate All-Star Recognition Program Arena Talent Experience & Department Incentives End of Season Performance Bonus Program* *must meet required criteria All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
    $96k-130k yearly est. 60d+ ago
  • Premium Concierge

    The Heat Group 4.0company rating

    The Heat Group job in Miami, FL

    The Premium Concierge serves as liaison between Kaseya Center premium guests and the Arena staff to ensure that Five Star Service is provided as it relates to, but not limited to Ticketing, Food and Beverage, Housekeeping, and general Arena Operations. The Premium Concierge manage the Premium entrances, from the luxury suite level to center court seats, and assist with guest service issues providing top customer services to the Elite members. Responsibilities: Identifying, troubleshooting, and resolving event-night ticketing issues of premium clients. Develop proficiency with, and be able to explain all mobile ticketing initiatives, including Miami HEAT Mobile App and Ticketmaster. Assisting guests, building individual connections, and providing direction with any questions or concerns. Ensuring ingress and egress runs smoothly, and congestion is avoided. Issuing guests passes as needed and within regulations. Maintaining exclusivity for all premium lounges, including Hyde and Bacardi Ocho Suite Level. Desired Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One year of customer service experience. Excellent verbal communication and interpersonal skills Strong organizational skills and attention to detail. Ability to perform in a fast-paced environment. Candidates must be enthusiastic with a strong work ethic Respects and understands client and celebrity confidentiality. Event Staff Benefits Competitive Pay Rates Overtime Pay (I.5 times regular rate) on Company Observed Holidays Paid Training Free Parking Discounted Employee Meals 30% discount at Miami HEAT Retail Store Eligible for monthly Elevate All-Star Recognition Program Arena Talent Experience & Department Incentives End of Season Performance Bonus Program* *must meet required criteria All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
    $24k-31k yearly est. 60d+ ago

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