Purchasing Supervisor
HEI Hotels and Resorts job in Braselton, GA
About Us
Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests' expectations. We look for people with personality, energy, enthusiasm, excellent grooming and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today. Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide discount program. YouDecide offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist the Hotel Departments in their purchasing needs, while monitoring hotel spending.
Responsibilities
Obtain bids and purchase high quality items for the best price for retail outlets as assigned. All purchases must be approved by Executive Committee Member.
Consolidate and standardize purchasing of fast-moving goods across properties to maximize overall purchasing efficiency
Monitor the grades and quality of products received to ensure that they meet the hotel's established standards
Obtain bids from vendors, according to the specifications set by the department heads. Determine the best possible price for the desired items and place orders. Schedule deliveries of items to meet the operational needs outlined by the department heads.
Maintain HEI Hotels and Resorts purchasing programs and arrangements. Ensure adherence to all corporate purchasing policies and procedures such as requisition process.
Personally check and ensure appropriate levels of inventories are maintained to minimize waste and maximize ratio turnover.
Comply with attendance rules and be available to work on a regular basis.
Managing the day-to-day operations for the department covering all storage capacities, ordering, maintaining compliance with local systems in place, Federal, State, company regulations
Establishing and maintaining measurable performance metrics for all procurement activities to include but not limited to supplier performance, supplier quality, internal order\requisition placement performance, buyer activity levels, financial (AP) performance, and product shortage elimination.
Report to DFOB, Exec Chef the measurable status of progress and corrective actions as it pertains to supplier performance.
Ensure performance improvement and recovery plans are developed, issued, tracked and reported on as required for supply base management and improvement.
Negotiate and execute purchase orders as needed to support the critical business needs.
Manage product flow to ensure inventory is maintained to the optimum level to support on time usage while keeping inventory holdings at the minimum or as appropriate levels, in conjunction with obtaining budgeted\forecasted food and beverage cost
Strategically develop and implement product/supply chain strategies covering all used and approved items, services and supplier processes throughout the local market to deliver maximum value, leverage, and standardization.
Strategic sourcing process to control cost by managing the following: Commodity and negotiation strategies including Terms and Conditions Supplier selection/de-selection, evaluation and rationalization of Supply chain solutions, including vendor managed inventory (VMI), supplier consignment, safety stock levels, ECOSURE compliance, FDA and NSF certifications etc.
In conjunction with DFOB and Chef, drive usage of cost models to validate commodity strategies and to understand significant cost drivers.
Manages all activities that develop relationships with suppliers. - Avendra guided
Develops an overall vendor base which creates and sustains a competitive advantage, utilizing local market exploitation, leveraging spend. - Avendra compliance
Develop Purchasing guide - Food, Beverage, Dry Goods
Assist in providing commodity support New Menu projects as required to meet target costs and establish program cost models, in conjunction with Chef and DFOB
Together with Chef and DFOB manage product savings initiatives in line with profit plan, strategic marketing and overall business objectives.
In compliance with all the company, property and departmental trainings, systems, regulations, standards in accordance to positional and department expectations and accountability
Navigate extensive procedural worksheets and accountability of operational success through via iBuyEffecient, forecast and budget compliance
Ensure compliance in Code of Conduct
Ensure compliance in uniform, grooming guidelines,
Ensure compliance in direct purchasing storeroom(s) key authorization process
Ensure all invoice(s) are received, closed, signed off by Resort Executive or designee and sent to finance by end of each day
Ensure compliance in equipment maintenance logs. Walk in coolers, freezers, dry storage
Establish storeroom(s) organization, cleanliness, established pars as needed
Attend BEO meetings, and all meetings as designated
Ensure Purchaser | Receiver follows property and company set, standards, procedures and guidelines
Qualifications
High school diploma or equivalent required.
Hotel purchasing experience required.
Must have full knowledge of retail purchasing procedures.
Ability to apply basic supervisory skills to plan, organize, direct, coach, train and discipline associates, as necessary.
Must be proficient in purchasing platforms
Must be proficient in Spreadsheet, report generation, market pricing structure, analytics
Microsoft Word, Excel, Power Point
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Strong computer skills, ideally with experience using Windows-based PC programs, iBuyEffecient
Ability to coordinate multiple group efforts within the department to achieve objectives.
Excellent written and verbal communication skills.
Excellent organizational and problem-solving skills.
Ability to handle multiple tasks, with awareness of deadlines.
Ability to identify processes needing improvement, and to recommend improvements.
Compensation
Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Event Manager
HEI Hotels & Resorts job in Atlanta, GA
About Us Courtland Grand Hotel is located in the heart of Atlanta's downtown business district. We are minutes from many of the city's largest event venues that host major conventions such as Mercedes Benz Stadium, Georgia World Congress Center and State Farm Arena, just to name a few. At Courtland Grand Hotel, we foster a family environment and embrace the diversity and cultures represented by our associates with our own Community Wall that celebrates the cultures our associates proudly represent. We show appreciation to our associates through our HEI Loves initiatives with recognition and reward programs, birthday and anniversary celebrations, annual parties, and monthly informational events to keep our team updated and informed. We offer a hearty benefit package that includes, Medical, Dental, Vision, 401k, Life Insurance, Employee Assistance Program, Discounted Room Rate, Parental Leave, Daily Pay Program, free parking and more!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Create the desired conference and meet clients' needs through active communication, planning, and team leadership.
Essential Duties and Responsibilities
* An understanding of both monthly forecasting and the annual budget process.
* Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.
* Optimize room rental charges.
* Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships.
* Actively participate in industry related organizations (NACE, MPI).
* Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
* Comfortable with hotel site inspections and client presentations.
* Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
* Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action.
* Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department.
* Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center.
* Excellent knowledge of computers, specifically Delphi, Word, and Excel.
* Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
* Ability to work with outside vendors to ensure client satisfaction for all events/groups.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Prior experience in the field of hospitality with specific experience in catering sales is essential.
* Minimum of one year within the Hospitality Industry required.
* Must have experience at a similar size and quality hotel.
* Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.
* Knowledge of sales skills, revenue management, training, and motivation of peers.
* Knowledge of hotel features, benefits, and competing hotels within the market.
* Ability to execute appropriate action plans.
* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
* Ability to work effectively under time constraints and deadlines.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $55,000.00 - $55,000.00 Annually
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Auto-ApplyOvernight Communications Operator - Signia by Hilton Atlanta
Atlanta, GA job
Signia by Hilton Atlanta is looking to welcome an Overnight Communications Operator to join the Front Office Team! With the legendary Georgia World Congress Center as our backdrop, Signia by Hilton Atlanta holds a 976-room milestone property with over 140,000 sq. ft. in banquet space and 8 unique F&B outlets! We have 20+ associates that report to our Director of Rooms.
The ideal candidate holds 1+ years of call center and/or operator experience in a high-volume environment. Strong customer service experience a must! Switchboard training and Minimum 6 months of hotel overnight front desk experience and OnQ experience are required.
Shift Pattern: Full Time Open Availability (Weekdays, weekends, are required) Between the hours of 11pm-7am, Overnights only
Pay Range: $17.00 per hour
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
* Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
* Provide information and demonstrate knowledge of all hotel facilities and services
* Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations
* Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling
* Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.
* May also have to step in at the front desk and help the other Guest Service Agents out
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Room Attendant / Housekeeper
Kennesaw, GA job
Room Attendant / Housekeeping
Our Culture:
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description:
Responsible for the cleanliness and overall appearance of the guest rooms and surrounding corridors. Courteously and pleasantly, respond to the guest's needs and requests to make their stay as comfortable and enjoyable as possible. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The job is simple:
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed our company goals and three metrics.
Adhere to all Vision Hospitality Group, Inc. and property specific brand standards.
Responsible for the cleanliness of guest rooms and public areas, and for reporting to the maintenance department any deficiency in any room or public area, and all out of order equipment.
Make beds neatly with fresh linens. Pick up trash from floor, removes and empties trash from waste cans, cleans mirrors and shelves, wipes doorframes and furniture with damp cloth, dusts light fixtures, windowsills, and the baseboards, and arranges furniture properly.
Responsible for the hallway in front of room. Deep cleans one room daily.
Cleans bathrooms, scrubbing basin, bathtub, toilet, and tile floor with damp rag and detergent.
Disinfects surfaces in bathroom.
Replenishes supplies in rooms (glasses, stationary, soaps, shampoo, tissue, toilet paper, guest directories) and places clean towels on rack.
Vacuums each room and hallway.
Reports to the Executive Housekeeper all rooms vacated and clean, rooms occupied and clean, or any other discrepancies, or any unusual conditions of furniture or room repairs needed.
Maintain a clean and attractive work area, uniform, and person.
Should have knowledge of fire alarm and evacuation procedures.
Must be responsible for security of guests, fellow Associates, and hotel assets.
Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel, restaurant, lounge, and service to the guests.
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, Associate issues, etc.
Necessary Skills:
Must have an outgoing personality.
Must be able to work a flexible schedule.
Must be honest and work well with others.
Has the highest degree of integrity and is humble, living by the Golden Rule
Able to work with people from diverse cultures and backgrounds
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Stand/walk on feet for 8 hours and work in a restrictive space/environment.
Must have eyesight-enabling vision both near and far.
Must be able to climb up and down stairs.
Must speak in a clear, understandable voice and hear at a basic level, and understand English.
Must be able to bend, stretch arms overhead and lift and/or carry up to 25 pounds.
Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
Vision Hospitality Group LLC, offers the following benefits:
Paid Time Off
Optional Health, Wellness and Care benefits
Health Reimbursement Program
Flexible Spending Account
Stay Discounts
Optional Company paid Life Insurance
401(k) and 401(k) matching
Employee Assistance Program
Several Voluntary and Supplemental Insurance Options
Select Paid Holidays and One Personal Floating Holiday
Loyalty Incentives and Other Unique Incentive Programs
Assistant Director of Front Office - Hilton Atlanta and Towers
Atlanta, GA job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Hilton Atlanta and Towers is looking for their next Assistant Director of Front Office
Located in the heart of Downtown Atlanta, this hotel is one mile away from renowned attractions and premier venues. This hotel features 1249 modern guestrooms with meeting spaces that give the flexibility of 51 individual meeting rooms, 2 ballrooms for a total of 131,730 square feet.
This role reports directly to the Director of Front Office and will oversee a total of 8 team members per shift including Assistant Front Office Managers, Supervisors and Guest Service Agents
Our ideal candidate will have previous hotel front desk managment experience, able to work well under pressure and in a team setting, should excel in leading a team, handling guest inquiries with professionalism and warmth, and ensuring seamless check-in and check-out experiences, previous experience working with Hilton and OnQ are required. Being flexible with their availability is required
Shift Pattern\: Full open availability (Holidays and Weekends are required)
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
· Access to pay when you need it through DailyPay
· Medical Insurance Coverage - for you and your family
· Mental health resources including Employee Assistance Program
· Best-in-Class Paid Time Off (PTO)
· Go Hilton travel program\: 100 nights of discounted travel
· Parental leave to support new parents
· Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
· 401K plan and company match to help save for your retirement
· Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
· Career growth and development
· Team Member Resource Groups
· Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
#LI-VM1
What will I be doing?
Assist in the direction and administration of all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Oversee the VIP process to include, but not limited to, reviewing VIP reservations, administering amenity orders, managing resumes for incoming guests and groups, updating inventory in the system, monitoring special requests and overseeing rate changes on in-house guests
Initiate and implement marketing up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Run and complete daily reports, analyze data and make decisions based on data
Resolve guest issues and concerns to guest satisfaction
Recruit, interview and train team members
EOE/AA/Disabled/Veterans
Auto-ApplyHotel Maintenance Engineer
Atlanta, GA job
Job DescriptionAre you a friendly problem solver who can deliver a five-star experience to our guests? Then you might be perfect for the maintenance engineer role at our hotel. You will be responsible for supervising the property's complete maintenance and routine processes to make it fully functional, enjoyable, and safe. Our ideal candidate is committed to helping our guests actively and consistently. If this describes you, and you're ready for an exciting career in hospitality, apply now!Responsibilities:
Adhere to all engineering safety norms and procedures
Keep an open line of communication with other team members and staff
Respond to emergencies that occur outside of regular working hours
Operate various tools like wrenches, hammers, screwdrivers, drills, and other maintenance equipment
Assist other technicians and engineers with a variety of maintenance tasks in a collaborative manner
Qualifications:
Driver's license and clean driving record is mandatory
2-4 years of maintenance experience is required for this role
The ability to lift and carry 50 lbs. or more is required
Stellar communication, organizational, and interpersonal skills are needed
Must have a high school diploma or the equivalent GED
About Company
Located off I-285, our hotel is two miles from Perimeter Mall and the Dunwoody MARTA train station with access to downtown Atlanta. Oglethorpe University is a ten-minute drive from us. UPS Headquarters and Truist Park are 20 minutes away.
Bellperson - Signia by Hilton Atlanta
Atlanta, GA job
At the iconic Signia by Hilton Atlanta, we are seeking full-time bellperson to join our guest services team! This exciting new luxury hotel is the destination for upscale hospitality, imaginative dining, and world-class events. With the legendary Georgia World Congress Center as their backdrop, this 976-room property is showcasing soul of Atlanta in a whole new way!
The ideal candidate for this position will possess a minimum of six months' work experience in either a large or lifestyle/luxury/upscale brand hotel, as well as a passion for high service standards while operating at high volume.
Shift Pattern\: candidates should be available to work AM and PM shifts as needed (between the hours of 6 am to 11\:30 pm), any day of the week/weekends/holidays as needed
Pay Rate\: $12.50 per hour (plus tips)
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Inspect guest rooms and acquaint guests with these rooms and their features
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Organize and store luggage, as needed, according to guidelines
Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
Ensure messages and faxes are regularly delivered throughout the day
Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
Assist in the maintenance, appearance and functionality of equipment
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Auto-ApplyGarde Manger Chef - Signia by Hilton Atlanta
Atlanta, GA job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! #LI-AR2
Signia by Hilton Atlanta is searching for a talented Garde Manger Chef to help lead their team! This is a 976-room property with over 140,000 sq. ft. in banquet space and 8 unique F&B outlets!
The ideal candidate will be highly creative, with at least two years of leadership experience in a high-volume hotel culinary setting. They should have a passion for the culinary arts, a strong spirit of service, excellent leadership and communication skills, and a drive to grow within an outstanding company. Experience in big box or luxury hotels is preferred.
Shift Pattern: Full-Time/ Full availability is needed including weekdays, weekends, and holidays
What are the benefits of working for Hilton?*
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Garde Manger Chef, you would be responsible for assisting with the direction and oversight of all culinary operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, a Garde Manger Chef would be responsible for performing the following tasks to the highest standards:
Participates in cold food production
Presents cold food at all events in a cost effective and safe manner
Responsible for production of cold food for events
Assists in the creation and makes recommendations for menu changes
Ensures compliance with health, safety, sanitation, and alcohol awareness standards
Trains, supervises, schedules, and assists in evaluating staff
EOE/AA/Disabled/Veterans
Auto-ApplyWe are hiring a Dishwasher! As a Dishwasher, you will: * Ensure the cleanliness of all dishware. Carefully wash by hand, and safely and skillfully operate the washing equipment, to thoroughly clean all service ware, cookware and utensils, including polishing stainless and silver ware.
* Help maintain safety in the kitchen by clearing spills promptly, keeping all kitchen equipment, oven vents, all floor, wall, and cook surfaces, thoroughly clean. Empty, wash, and return trash bins over ¾ full. Keep the wash area organized.
* Pitch in to help with special and deep cleaning projects. Fundamentals Prior dishwashing or kitchen experience is helpful.
Benefits:
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
"We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."
Director Global Contract Administration
Atlanta, GA job
is virtual/remote\*\*\*_ This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience\. As the Director Global Contract Administration _,_ you will support the team responsible for providing a differentiated selling platform for Hilton's diverse portfolio of brands\. Reporting to the VP Group Sales and Strategic Accounts, you will lead group sales contracting template development and Master Service Agreement negotiations with an emphasis on strategic account contracts\. Throughout this process you will partner with account managers within Hilton Worldwide Sales, Legal counsel, and Hilton Hotels to expedite and simplify the contracting process for our hotels and select customers\. You will also assist in the development and finalization of Hilton contracts while supporting a wide array of group contract initiatives\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ You will be the lead negotiator when creating and renewing group templates with Hilton's most important customers, balancing feedback from multiple partners across the enterprise\.
+ You will be a global subject matter expert when supporting Hilton Worldwide Sales with ad hoc contracting questions\.
+ You will support hotels by providing training and resources relating to group contracts and our group templates\.
**How you will collaborate with others:**
+ You will engage with key Hilton customers, Hilton Worldwide Sales, Hilton Legal, customer procurement specialists, and leadership stakeholders when negotiating and finalizing group templates\.
+ You will provide group interactive and recorded contract training for our global hotels and Hilton Worldwide Sales\.
+ You will meet with customers virtually and live to advance complex negotiations and build relationships\.
**What deliverables you will take ownership of:**
+ You will manage and grow the stable of group contract templates\. This includes full template lifecycle from initial negotiation, tracking, renewal, and retirement\.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Ten \(10\) years of professional work experience managing a high volume of work flow
+ Seven \(7\) years in hospitality, travel, and/or meetings & events
+ Five \(5\) years of experience preparing and negotiating hotel group sales contracts
+ Project management experience
+ Travel \- up to 20% \(domestic travel, with potential to travel internationally\)
**It would be useful if you have:**
+ Background in national sales or large hotel group sales
+ Experience being in a Director of Sales or Contract Management role
+ Legal experience
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $110,000 \- $175,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, and the Company's long\-term incentive plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Sales and Marketing_
**Title:** _Director Global Contract Administration_
**Location:** _null_
**Requisition ID:** _COR015H0_
**EOE/AA/Disabled/Veterans**
Massage Therapists, Friday-Sunday
HEI Hotels & Resorts job in Braselton, GA
About Us Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests' expectations. We look for people with personality, energy, enthusiasm, excellent grooming and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today. Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide discount program. YouDecide offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.
Essential Duties and Responsibilities
* Perform scheduled massages in accordance with policies and procedures and brand standards
* Stock and ensure cleanliness of massage rooms and equipment
* Provide high level of guest service at all times to all guest of the spa
* Comply with attendance rules and be available to work on a regular basis.
* Adhere to all company policies and procedures
* Instruct guest on treatment procedure and have them prepare for treatments following Chateau Elan Hotels & Resorts standards.
* Verbally review intake questions with guests prior to performing spa services. Be friendly and positive at all times and have the ability to handle self in a professional and respectful manner.
* Adhere to the policies and procedures of the Spa Department.
* Provide positive service standards to all guests of the Spa including courtesy, sincerity and enthusiasm.
* Know, understand and follow the Spa's draping policy at all times.
* Stock and restock massage rooms with necessary supplies i.e. job kits.
* Properly perform massages and body treatments in a professional and timely manner.
* Ability to perform, or willingness to train, on all or majority of relevant services.
* Have full knowledge of all products used in treatments.
* Recommend retail products, promote other spa services and suggest scheduling future appointments.
* Attend continuing education classes and/or shows/seminars to stay updated.
* Participate in group demonstrations and meetings as required.
* Assist in other spa areas as needed.
* Always keep work areas clean; neat and well stocked at all times.
* Fill out supply lists in a timely manner.
* Maintain a well-groomed appearance and clean neat uniform.
* Understand resort safety standards and comply with these rules at all times
* Perform any other job related duties as assigned.
Physical Requirements
* Occasionally lifting up to 50 lbs
* Constantly perform 6-8 hours massage per day
* Frequently perform deep tissue work, involving thumbs, elbows and shoulders
* Constantly carrying, pushing, pulling, kneeling, supporting others' body weight
* Constantly standing, walking up to several blocks at a time, balancing, climbing stairs, twisting, manual dexterity, wrist motion, bending/stooping, reaching
* Constant planning, hearing, speaking, listening, following directions, attention to/observing /paying attention to details and making decisions.
Qualifications and Skills
* Ability to stand, bend and perform duties required for specific modalities
* Ability to stand and move throughout spa and continuously perform essential job functions.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
* Should have knowledge of anatomy and physiology
* Must possess at least 500 hours of hands on massage experience
* Must provide reputable school certification
* lic etc.
Compensation
Tipped/Service Charge Eligible? Yes
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Auto-ApplyNFL Implementation Coordinator
HEI job in Atlanta, GA
Contract: Full-Time, Permanent
Salary: $43,000 to $57,000
The NFL implementation coordinator will be the conduit between the hardware/warehouse team and the NFL operations team. They will work internally with the services operations team and the NFL operations team and externally with the NFL Technology team and contractors. They will be responsible for the rollout of new technology and the maintenance of existing hardware. They will also be responsible for kit builds and installation planning. During busy installation and operational periods, this role may be expected to conduct significant manual work both domestically and internationally.
Key Responsibilities:
Creating kit and building lists
Communicating feedback from both internal and external stakeholders on kit procurement, kit builds, and system installs
Communicating internally on the status of any implementation-related items, such as procurement timelines, install status, etc
Planning, preparing and travelling onsite to install systems
Troubleshooting and resolving hardware issues
Ensuring relevant data is collected and fed back for issue resolution
Maintaining hardware stock and coordinating system maintenance
Creating effective troubleshooting procedures across the business
Working with the Live Operations team to ensure all hardware quirks are documented and actioned
Working with the hardware team to ensure that appropriate hardware is procured
Working in Live Operations to technically guarantee setups
Skills, Knowledge, and Requirements:
A strong technical grounding in networking, video/ audio signal flows and other relevant technical fields
Manual work experience is advantageous but not required
Strong analytical, problem-solving solving and prioritisation skills
Proactive attitude and ability to work on your own initiative
Willingness to travel and work both domestically and internationally
Interest in the sports industry and the latest technological innovations in the field
Ability to work under pressure
Time management skills
At Hawk-Eye Innovations, we appreciate and value the importance of potential and growth. If you believe that you excel in certain areas and possess the passion and desire to develop further, we encourage you to apply
Auto-ApplyBanquet Houseperson - Signia by Hilton Atlanta
Atlanta, GA job
Signia by Hilton Atlanta is searching for a talented Full-Time Banquet Houseperson to join their banquet operations team! This is a 976-room property with over 140,000 sq. ft. in banquet space and 8 unique F&B outlets! In this role, you will assist in overseeing banquet operations. This position will report to the Director of Banquets!
The ideal candidate will be adaptable, hardworking, and passionate, with at least six months of experience as a Banquet Houseperson. Experience in a high-volume setting is highly preferred. Must be able to lift, push and pull minimum 50lbs.
Shift Pattern: Full-Time/ Full availability is required including weekdays, weekends, and holidays between the hours of 6am - 11:30pm
Pay Rate: $12.50 per hour (plus gratuity)
The Benefits:*
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:*
* Access to your pay when you need it through DailyPay
* Medical Insurance for you and your family
* Mental Health Resources
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel discount program
* Supportive parental leave
* Matching 401(k)
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
* Set tables and chairs to meet function specifications.
* Clean meeting space including washing meeting room walls at beginning of events
* Clean meeting space including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after events
* Communicate with guests and clients
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Reservations Agent
HEI Hotels and Resorts job in Braselton, GA
About Us
Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests' expectations. We look for people with personality, energy, enthusiasm, excellent grooming and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today. Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide discount program. YouDecide offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist guests during the reservation process.
Essential Duties and Responsibilities
Answer the telephone and greet prospective guests in a friendly manner using clear, verbal English communication. Listen to callers to understand inquiries and requests. Promptly provide accurate information regarding availability, accommodation types, transportation to and from hotel, rate, etc. •Promote HEI Hotels and Resorts and brand-specific marketing programs. Assign reservations based on guest preferences and availability.
Read, retrieve, communicate, and verify information including confirmation number to caller. Input and retrieve data using a computer reservation system and utilizing codes for efficiency.
Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc.
Know, understand, and communicate applicable deposit and guarantee policies as requested.
Handle complaints in a tactful manner and negotiate resolutions such as alternative accommodations when hotel is sold out.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Can communicate well with guests.
Ability to effectively deal with customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger to collect accurate information.
Ability to access, read and accurately input information using a moderately complex computer system.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Ability to sit for extended periods of time. Ability to input 40 WPM on a computer keyboard with or without reasonable accommodation.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Director of Spa
Atlanta, GA job
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Modern luxury steeped in Southern Charm. Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However you spend the day, make sure to end your night with dinner and drinks at Bar Margot.
About Four Seasons:
We Are Powered by People
At the heart of our company is a collective drive to grow, challenge ourselves, and treat others with the same respect and care we seek in return. Across the globe, our team members create exceptional experiences for our guests and partners-rooted in a commitment to genuine, heartfelt luxury.
We believe that delivering outstanding guest experiences begins with providing a world-class employee experience. That means fostering a culture built on respect, connection, and shared purpose.
Whether you're joining us as a colleague, staying as a guest, or partnering with us in any way, our guiding principle remains the same: treat everyone the way we wish to be treated. This simple but powerful belief shapes every interaction and inspires us to create moments that leave a lasting impression.
Our people are passionate about service and masters of their craft, dedicated to making meaningful connections and unforgettable memories. We live by the Golden Rule-"Do unto others as you would have them do unto you"-because we believe life is richer when we truly connect with the people and the world around us.
About the location:
Come meet us in Atlanta and discover what fun, Southern style really means. Our vibrant capital city is the cultural heartbeat of the American South, attracting world-class chefs, business leaders, and celebrities for both work and play. Stay at our Midtown Hotel, just steps away from the renowned High Museum of Art, the eclectic energy of Peachtree Street, and the beautiful green spaces of Piedmont Park. Indulge in French-inspired luxury at Brasserie Margot, where classic French flavors blend seamlessly with modern elegance, or unwind and rejuvenate at our serene spa. Experience the unique charm and lively spirit of Atlanta-your unforgettable Southern adventure awaits!
About the Spa at Four Seasons Hotel Atlanta:
Step into a sanctuary of unparalleled luxury and tranquility at Four Seasons Hotel Atlanta. Designed to provide the ultimate urban escape, immerse yourself in our premium amenities including an indoor pool, sun deck, state-of-the-art fitness centre, wood-burning saunas, eucalyptus steam rooms and immersive relaxation room. Choose from a variety of luxury treatments, from a couple's massage and manicure to refreshing facials and body polish at the best spa in Atlanta.
What you will bring:
The ideal person is one who is a well-known Four Seasons leader in aesthetic taste with the ability to give practical advice on creating a tasteful spa environment and translate that into eye for detail and crispness. They understand market trends and have a proven track record for collaborating with Directors of Marketing to put together sound business plans and supporting action steps. They are articulate and confident, able to advocate the importance and relevance of the spa experience in our Midtown location.
What you will do:
As the Spa Director, you will be responsible for leading all aspects of the spa's operations, ensuring an exceptional guest experience that reflects the highest standards of luxury and wellness. You will develop and execute the strategic vision of the spa, overseeing daily operations, financial performance, and team development. Partnering closely with hotel leadership, you will ensure that the spa's offerings, service standards, and brand identity align with the overall business goals. This role requires a passionate and hands-on leader dedicated to delivering excellence, innovation, and holistic wellbeing experiences.
* Lead the full scope of spa operations, including service delivery, financial management, and team leadership.
* Develop and implement a dynamic spa menu that reflects the latest trends in wellness, holistic modalities, and luxury service.
* Ensure the consistent delivery of 5-star guest experiences, maintaining the highest service and hygiene standards.
* Drive business performance through effective budgeting, forecasting, and cost control, achieving both revenue and profit targets.
* Oversee retail management and implement successful marketing strategies to increase visibility and profitability.
* Partner with hotel leadership to align spa initiatives with broader brand and operational objectives.
* Minimum of 3-5 years of management experience in a luxury spa or wellness environment.
* Proven expertise in spa operations, service standards, and team leadership within a 5-star hospitality context.
* Strong knowledge of spa modalities, wellness therapies, and holistic health trends.
* Demonstrated success in developing spa menus, managing retail programs, and implementing effective marketing campaigns.
* Previous hands-on experience as a therapist (massage, aesthetics, or acupuncture) preferred.
* Exceptional communication, organizational, and leadership skills.
* Passion for health, wellness, and delivering transformative guest experiences.
What we offer:
* Competitive Salary, wages, and a comprehensive benefits package.
* Excellent Training and Development opportunities.
* Employee Discount for stays at any Four Seasons worldwide.
* Complimentary Dry Cleaning for Employee Uniforms.
* Complimentary Employee Meals.
Schedule & Hours:
* Full-time position based in the heart of Midtown.
* Flexibility to work weekends and holidays as needed.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
Auto-ApplyDual Spa Therapist Part Time
HEI Hotels & Resorts job in Atlanta, GA
About Us Join Team Whitley! Located right in the heart of Buckhead with convenient access to the highway and two Marta Train stations, the Whitley has an awe-inspiring view of the city skyline. Gathering together was Buckhead's original purpose, and this remains a focus of our hotel so that we are able to provide a home away from home for our guests. Our associates have access to many benefits such as free parking, discounted train passes, complimentary meals and discounted spa services. In addition to all of this, we invest in our associates by providing cross-training, promotional opportunities and tuition reimbursement. Looking to grow your career with the leading luxury hotel in the area? Come in to see us today!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
We are looking for a dual esthetician and massage therapist with availability on Saturday, Sunday and Tuesday. Assist guests with arrival and departure from spa, while providing positive guests experiences. Assure cleanliness of Spa Locker Rooms, Relaxation Area, and Pool Area. Make sure there is a sufficient amount of clean towels, robes and sheets.
Essential Duties and Responsibilities
* Stock locker room with appropriate amenities such as towels and robes.
* Empty carts of soiled linen and trash.
* Clean and remove spots from corridor walls and doors. Make sure glass doors & mirrors are clean.
* Ensure guests have been given the robes, towels, slippers and more that will enhance their experience.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Ability to lift, bend, stoop, walk, push carts up to 50lbs. with or without reasonable accommodation.
* Ability to stand and move throughout spa and continuously perform essential job functions with or without reasonable accommodation.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? Yes
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Auto-ApplyHVAC & Refrigerator Tech
HEI Hotels & Resorts job in Braselton, GA
About Us Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests' expectations. We look for people with personality, energy, enthusiasm, excellent grooming and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today. Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide discount program. YouDecide offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates, and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Essential Duties and Responsibilities
* Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard.
* Perform preventative maintenance assignments on a scheduled basis (e.g., "room care").
* Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.
* Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment.
* Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
* Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening).
* Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed.
* Move furniture and fixtures throughout the building.
* Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
* Exposure to extreme temperatures.
* Operation of heavy machinery.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Refrigeration, Electrical, Plumbing, and Carpentry.
* Hotel experience preferred.
* Climbing, reading, standing, walking, and routinely lifting 25 lbs. to 50 lbs. with or without reasonable accommodation.
* Must be able to receive instructions and communicate progress of work assignments.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Auto-ApplySoftware Engineer - Dugout - KinaTrax
HEI job in Atlanta, GA
Contract: Full-Time, Permanent
Salary: $101,000 - $134,000
KinaTrax's mission is to provide professional and collegiate teams with game-changing insights about their most valuable asset: their athletes. We deliver research-grade markerless motion capture technology that allows teams to collect in-game biomechanical performance data on their athletes. KinaTrax camera systems are currently deployed in over 50 stadiums & labs across MLB, MiLB, NCAA organizations - and expanding rapidly.
Our comprehensive data capture & analysis tools are operationalized for daily use by players, GM's, coaches, trainers, medical staff, and beyond. As the market leader in Major League Baseball, KinaTrax has established itself as a foundational part of the teams' day-to-day strategy and decision-making machine. But we aren't finished. We are constantly innovating and looking to recruit talented teammates to help us continue to revolutionize this space. Your contributions will focus on bringing the next generation of athlete performance data, across a variety of sports, to teams worldwide.
Job Summary:
The Software Engineer - Dugout will work alongside the larger KinaTrax product development team with a particular focus on KinaTrax data visualization tools including but not limited to KinaTrax Dugout. KinaTrax Dugout is a baseball specific web application tool which allows our clients flexibility for analyzing, comparing, and interpreting their KinaTrax data. You will be tasked with maintaining the current web application tools and assisting with further development efforts, including but not limited to the addition of new UI features and biomechanics metrics based on client needs. You will also be tasked with leading the integration of novel data sources into pre-existing and future web applications with the goal of developing data visualization tools that can be used for applied purposes based on sport specific needs.
You will work alongside the Head of Biomechanics and other members of the Dugout specific development team to ensure that KinaTrax data visualization tools continue to progress based on industry trends and the incorporation of client feedback. As part of your role, you may collaborate with other members of the product development team on specific projects outside of the data visualization space, where at times you may be expected to be a task or project lead.
Key Responsibilities:
Continued development of the KinaTrax Dugout web application tool based on company needs and client requests.
Lead the maintenance of pre-existing functions and dependencies in the KinaTrax Dugout web application tool.
Development of new software applications, with priority on the development of web reporting applications for additional sports (i.e. NBA, NHL).
Implement reusable components and contribute to improving the shared component library across web reporting applications.
Integration of data using API concepts from a variety of sources, with the aim of optimizing data ingestion.
Utilize data-driven solutions to ensure company information is stored effectively and securely.
Perform proper quality assurance testing when implementing development changes to production.
Stay up to date with front-end trends and bring forward suggestions for tools or techniques that improve productivity or code quality.
Work closely with other developers and clients when applicable to improve site design and overall user experience.
Update user documentation based on UI changes and data availability.
Assist with non-data visualization product development tasks.
Qualifications/Experience:
Proficient in programming languages including JavaScript (React, Node.js), HTML, CSS.
Proficient with integration of browser APIs for optimizing data ingestion for visualization purposes.
Experience in using cloud storage and computing platforms (i.e. AWS, Azure, Cloudflare, Dropbox).
Experience using coding concepts aimed at optimizing performance and memory efficiency.
Experience using Git for code collaboration purposes.
Proven ability to work in a team setting, preferably as part of a product development team.
Passion for sports and the use of athlete performance metrics.
Additional Information:
Extended periods of computer usage.
Some travel to company locations and client sites may be needed.
Auto-ApplyNight Auditor
Cartersville, GA job
Raines Co. - Your Future is Now!
The Night Auditor is responsible for overseeing front desk duties during the night shift and ensuring guest payments are posted and all accounts are reconciled for the day.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Essential Job Functions
Maintains a friendly, professional, cheerful, and courteous demeanor at all times
Accurately answers inquiries from potential guests and accepts hotel reservations
Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion
Uses suggestive selling techniques to sell room nights, increase occupancy and revenue
Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
Allocates rooms to expected arrivals after checking the guest preferences and special requests
Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner
Cross checks all billing instructions to ensure they are correctly updated
Handles group arrivals and pre-registers each guest
Ensures payments are made or on file for each guest and that billing is routed for groups correctly
Completes cash transactions and maintains full responsibility for personal bank
Ensures Front desk log (book or system) is read and updated
Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD
Balances accounts from the day shifts
Checks all payment methods are up to date and correspond to the rooms they are on file with
Posts transactions from outlets to appropriate rooms or ledger accounts
Verify that all end of day work has been performed
Ensure that M3 is balanced and any out of balance issues are reported to immediate supervisor before rolling the day
Enter room cleans in Hotel Effectiveness
Attends meetings as required
Experience and Education:
Experience in customer service, forward-facing, or other guest-related positions
Prior experience in the hospitality industry as a front desk agent or night auditor preferred
Experience with brand or property specific PMS, Quore, PBX and other hotel related systems
Proficient in Microsoft 365 or similar computer applications
Minimum High school diploma, GED or equivalent
Associate's degree in Business Administration, Hospitality or related major preferred
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
EEO/D/V
Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.
Auto-ApplyCatering Manager
HEI Hotels and Resorts job in Braselton, GA
About Us
Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests' expectations. We look for people with personality, energy, enthusiasm, excellent grooming and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today. Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide discount program. YouDecide offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Manage catering accounts to achieve guest satisfaction and drive revenue growth. Responsible for soliciting new catering sales accounts, maintaining relationships with existing clients, and ensuring all revenue goals for food, beverage, and room rental are met or exceeded.
Essential Duties and Responsibilities
Prospect and solicit new and existing accounts to achieve or exceed revenue goals through telephone, email, outside sales calls, site inspections, and written communication.
Understand and utilize monthly forecasting, annual budget processes, pace management, and productivity metrics to achieve financial targets.
Apply yield management techniques and analyze historical data to maximize revenue and profitability.
Evaluate catering business opportunities to ensure alignment with client expectations and hotel profitability.
Conduct market research on competitors' products, services, and pricing to inform strategic business plans.
Sell all aspects of the hotel, including room rental, A/V, and other revenue-generating services, to maximize account value.
Build and maintain long-term client relationships, ensuring repeat business.
Actively participate in industry organizations and community/civic activities to maintain awareness and create booking opportunities.
Utilize effective sales techniques, including closing and negotiating skills, for a variety of market segments.
Conduct hotel site inspections and client presentations with professionalism and confidence.
Participate in trade shows, sales blitzes, and networking events to generate leads.
Collaborate with culinary and banquet teams to design creative menus, event setups, and specialty functions, ensuring seamless execution.
Oversee the execution of all catering events sold, coordinating with banquet staff and vendors to ensure client satisfaction.
Manage A/V equipment as a profit center when applicable.
Maintain accurate records in sales and event management systems (e.g., Delphi) and ensure proper documentation for all events.
Monitor market trends, competitor activity, and key client accounts to identify growth opportunities.
Perform any other job-related duties as assigned.
Qualifications and Skills
Prior hospitality experience with specific experience in catering sales is essential.
Minimum 1+ year in catering sales required.
Experience at a similar size and quality hotel preferred.
Proficient in Microsoft Word, Excel, and hotel sales system.
Strong sales and revenue management skills, with the ability to train and motivate peers.
Knowledge of hotel features, benefits, and competitive landscape.
Understanding of hotel operations, including marketing plans, personnel and labor relations, budget forecasting, and quality assurance.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Ability to work effectively under time constraints and adapt communication style to different audiences.
Strong organizational, problem-solving, and client service skills.
Compensation
Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.