Attendant jobs at HEI Hotels & Resorts

- 33 jobs

Room Attendant - Housekeeping
HEI Hotels & Resorts 4.3
Attendant job at HEI Hotels & Resorts
About Us Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Clean to Marriott Westin Standards and provide excellence in cleaning and care for our guest rooms and public spaces. Ensure a safe and clean experience for hotel guests, associates, and vendors at all times. Pay Rate - $17.10/hr ESSENTIAL DUTIES AND RESPONSIBILITIES The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation: * Provide excellence in service to our guests and colleagues excelling to the Marriott cleaning standards here at The Westin Cleveland. * Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping. * Adhere to cleaning procedures and instructions for use of cleaning agents. * Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs. * Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly. * Push and pull vacuum throughout the entire room and empty trash. * Replenish amenities, linens, and supplies in guest room. * Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room. * Take pride in your work and excel during inspections. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills Knowledge, Skills and Abilities * Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces. * Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. * Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation. * Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation. * Effective verbal and written communication skills. * Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $17.10 - $17.10 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$17.1-17.1 hourly Auto-Apply 12d ago
Room Attendant - Hilton Columbus Downtown
Hilton 4.5
Columbus, OH jobs
We are growing and are so excited to welcome you to our new second tower expansion of the Hilton Columbus Downtown, which features an additional 500 rooms, 75,000 square feet of meeting space and four new dining experiences. The Housekeeping Team at the Hilton Columbus Downtown is currently seeking a Room Attendant to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality! *This role pays $15.50/hour.* We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted buss pass, shift meals, paid time off starting on your first day, and much more! What will I be doing? As a Room Attendant you would be responsible for cleaning guest rooms and responding to our guests' requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Clean rooms/suites as assigned which includes: Making beds, cleaning bathrooms, dusting, vacuuming, washing windows/tracks, strip dirty linen, remove used amenities from the room, disposing of trash Stock cart as needed Greet guests with friendly acknowledgement Replenish linen and guest amenities Respond to special requests by guests in a timely, friendly and efficient manner EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veteran
$15.5 hourly Auto-Apply 60d+ ago
Housekeeping Room Attendant
Kimpton Hotels 4.4
Cleveland, OH jobs
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return. Some of your responsibilities include: * Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures. * Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories. * Provide necessary linen and amenities to guests in accordance with the guest room legend. * Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked. * Report any damage, hazards, repairs, and strangers in assigned areas. * Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it. * Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team. * Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines. * Restock the cart at the end of your shift and organize the linen closet to prepare for the next day. * Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager. * Perform other duties as directed, developed, or assigned. What You Bring * High School Diploma or General Education Degree (GED) is preferred. * 1 year of experience in customer service or similar role. * Excellent problem solver with great intuition. * You genuinely care for the safety and security of the guests. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
$30k-37k yearly est. 60d+ ago
Housekeeping Room Attendant
Kimpton Hotels & Restaurants 4.4
Cleveland, OH jobs
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return. Some of your responsibilities include: Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures. Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories. Provide necessary linen and amenities to guests in accordance with the guest room legend. Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked. Report any damage, hazards, repairs, and strangers in assigned areas. Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it. Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team. Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines. Restock the cart at the end of your shift and organize the linen closet to prepare for the next day. Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager. Perform other duties as directed, developed, or assigned. What You Bring High School Diploma or General Education Degree (GED) is preferred. 1 year of experience in customer service or similar role. Excellent problem solver with great intuition. You genuinely care for the safety and security of the guests. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
$30k-37k yearly est. 15h ago
Housekeeping Room Attendant - Kimpton Schofield Hotel
Kimpton Hotels & Restaurants 4.4
Cleveland, OH jobs
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures. + Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories. + Provide necessary linen and amenities to guests in accordance with the guest room legend. + Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked. + Report any damage, hazards, repairs, and strangers in assigned areas. + Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it. + Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team. + Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines. + Restock the cart at the end of your shift and organize the linen closet to prepare for the next day. + Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager. + Perform other duties as directed, developed, or assigned. **What You Bring** + High School Diploma or General Education Degree (GED) is preferred. + 1 year of experience in customer service or similar role. + Excellent problem solver with great intuition. + You genuinely care for the safety and security of the guests. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
$30k-37k yearly est. 60d+ ago
Buffet Attendant, Gallerie Bar and Bistro - Hilton Columbus Downtown
Hilton 4.5
Columbus, OH jobs
Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Gallerie Bar & Bistro Team at the Hilton Columbus Downtown is currently seeking a Buffet Attendant (Full Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality! Check us out\: Food & Drink | Hilton Columbus We offer pay increases at 6 months and 1 year, with additional opportunities for advancement. Enjoy outstanding benefits including worldwide travel discounts, DailyPay access, FREE parking or a discounted bus pass, shift meals, paid time off starting on your first day, and so much more! What will I be doing? A Buffet Attendant is responsible for Setting up, maintaining, and breaking down buffet or food bar. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. Specifically, you would be responsible for the following: Replenish needed food and supplies by retrieving items from the kitchen and storerooms to ensure adequate food amounts are always maintained. Set up buffet food bar as instructed by manager through verbal and/or written communication. Recommend and describe buffet items to guests using a clear and pleasant speaking voice. Visually check station before, during and after shift for proper set-up, cleanliness and aesthetically appealing presentation of food bar Lift and place trays of food into the buffet bar efficiently and quietly and according to safety standards. EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$21k-25k yearly est. Auto-Apply 58d ago
Buffet Attendant, Gallerie Bar and Bistro - Hilton Columbus Downtown
Hilton 4.5
Columbus, OH jobs
Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences\. **The Gallerie Bar & Bistro Team** at the **Hilton Columbus Downtown** is currently seeking a **Buffet Attendant** **$Full\-Time$** to work at our award\-winning property\. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality\! Check us out:Food & Drink \(**************************************************** Columbus \(************************************************************************* We offer pay increases at 6 months and 1 year, with additional opportunities for advancement\. Enjoy outstanding benefits including worldwide travel discounts, DailyPay access, FREE parking or a discounted bus pass, shift meals, paid time off starting on your first day, and so much more\! **What will I be doing?** A Buffet Attendant is responsible for Setting up, maintaining, and breaking down buffet or food bar\. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction\. Specifically, you would be responsible for the following: + Replenish needed food and supplies by retrieving items from the kitchen and storerooms to ensure adequate food amounts are always maintained\. + Set up buffet food bar as instructed by manager through verbal and/or written communication\. + Recommend and describe buffet items to guests using a clear and pleasant speaking voice\. + Visually check station before, during and after shift for proper set\-up, cleanliness and aesthetically appealing presentation of food bar + Lift and place trays of food into the buffet bar efficiently and quietly and according to safety standards\. **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Bars and Restaurants_ **Title:** _Buffet Attendant, Gallerie Bar and Bistro \- Hilton Columbus Downtown_ **Location:** _null_ **Requisition ID:** _HOT0C59L_ **EOE/AA/Disabled/Veterans**
$21k-25k yearly est. 11d ago
Housekeeper Room Care
Concord Hospitality 4.3
Columbus, OH jobs
Are you ready to begin your journey with Concord; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you! Concord Hospitality is hiring Housekeepers! Responsibilities: * Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards. * Keeping an organized linen cart that is neat, well stocked and organized. * Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, HVAC, etc. * Maintaining security of your equipment, key and supplies issued to you. * Reporting lost and found articles to your supervisor. * Respond to guest requests in a friendly and timely manner. Concord Hospitality has a great work culture, and our associates are our greatest assets. Full-time associates receive competitive pay and great benefits. Estás listo para comenzar un camino con Concord? Una empresa que cree en las oportunidades de desarrollo profesional de sus asociados y las apoya? Si es así, ¡podemos tener la posición perfecta para ti! Concord Hospitality está contratando amas de llaves! Responsabilidades: * Limpiar y dar servicio a las habitaciones asignadas de manera oportuna y organizada, siguiendo los procedimientos y estándares del hotel. * Mantener un carrito de lino organizado que esté limpio, bien abastecido y organizado. * Informe cualquier área dentro de las habitaciones que necesite atención, como accesorios, cerraduras de puertas, televisores, HVAC, etc. * Mantener la seguridad de su equipo, llaves y suministros que se le entreguen. * Informar artículos perdidos y encontrados a su supervisor. * Responda a las solicitudes de los huéspedes de manera amistosa y oportuna. Concord Hospitality tiene una gran cultura de trabajo y nuestros asociados son nuestro mayor activo. Los asociados de tiempo completo reciben un salario competitivo y grandes beneficios. Si está buscando un trabajo en el que se sienta valorado y reconocido por su arduo trabajo, solicite en línea a Concord Hospitality.
$22k-28k yearly est. 10d ago
Room Attendant
Hilton 4.5
Springfield, OH jobs
Clean guest rooms or other hotel areas as assigned, ensuring the established standards ofcleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints, seeking assistance from leadership when necessary. Ensures the confidentiality and security of all guest rooms. ESSENTIAL JOB FUNCTIONS: Report to work when scheduled, on time, in proper uniform, including nametag. Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements. Clean guest rooms as assigned and in order of priority. Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely. Empty trash containers and ashtrays. Remove all dirty terry and replace with clean par to designated layout Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor. Replace facial, toilet tissue and bathroom amenities in correct amount and location. Remove dirty bed linen and make up bed with clean linen. Dust and polish all furniture. Realign furniture to floor plan. Open all drawers/doors in check-out rooms and remove items left by guest. Dust inside. Check under bed(s), chairs and sofa for debris and remove if present Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor. Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions. Dust pictures, frames and mirrors. Remove dust and debris on television and other electronic devices in room. Set correct time on clock. Clean all lamps and light switches; check for proper working order. Remove dust, spots and smears from windows, ledges and frames. Remove dust, grease and smears from telephones and reposition properly. Remove dust smudges and spills from refrigerator (including doors and shelves; ensure it is plugged in and securely closed. Remove dust on drapes and realign to correct position daily. Inspect condition of planters and plants; remove debris. Remove dust, dirt, marks and fingerprints from entrance door(s). Ensure presence of fire safety, rate cards and DND sign. Inspect condition and replace as needed. Remove dust, dirt and smudges from A/C unit, vents, grids and thermostat Set thermostat in accordance with seasonal instructions. Remove dust, stains and marks from all baseboards, ledges and corners. Vacuum carpet in guest room. Spray room with deodorizer. Update status of rooms cleaned on assignment sheet Return and restock cart at end of shift. Empty vacuum bag and wipe vacuum clean. Ensure security of any assigned guest room keys. Handle guest complaints by following procedures and ensuring guest satisfaction. Report any damages or maintenance problems to the Supervisor. Immediately and according to Company policy. Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees. Be familiar with laundry attendant responsibilities and willing to cross train in other areas as assigned. General Notes This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor. Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract. Supplemental pay Bonus pay Benefits Other
$20k-25k yearly est. 60d+ ago
Room Attendant
Hilton 4.5
Centerville, OH jobs
Clean guest rooms or other hotel areas as assigned, ensuring the established standards ofcleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints, seeking assistance from leadership when necessary. Ensures the confidentiality and security of all guest rooms. ESSENTIAL JOB FUNCTIONS: Report to work when scheduled, on time, in proper uniform, including nametag. Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements. Clean guest rooms as assigned and in order of priority. Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely. Empty trash containers and ashtrays. Remove all dirty terry and replace with clean par to designated layout Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor. Replace facial, toilet tissue and bathroom amenities in correct amount and location. Remove dirty bed linen and make up bed with clean linen. Dust and polish all furniture. Realign furniture to floor plan. Open all drawers/doors in check-out rooms and remove items left by guest. Dust inside. Check under bed(s), chairs and sofa for debris and remove if present Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor. Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions. Dust pictures, frames and mirrors. Remove dust and debris on television and other electronic devices in room. Set correct time on clock. Clean all lamps and light switches; check for proper working order. Remove dust, spots and smears from windows, ledges and frames. Remove dust, grease and smears from telephones and reposition properly. Remove dust smudges and spills from refrigerator (including doors and shelves; ensure it is plugged in and securely closed. Remove dust on drapes and realign to correct position daily. Inspect condition of planters and plants; remove debris. Remove dust, dirt, marks and fingerprints from entrance door(s). Ensure presence of fire safety, rate cards and DND sign. Inspect condition and replace as needed. Remove dust, dirt and smudges from A/C unit, vents, grids and thermostat Set thermostat in accordance with seasonal instructions. Remove dust, stains and marks from all baseboards, ledges and corners. Vacuum carpet in guest room. Spray room with deodorizer. Update status of rooms cleaned on assignment sheet Return and restock cart at end of shift. Empty vacuum bag and wipe vacuum clean. Ensure security of any assigned guest room keys. Handle guest complaints by following procedures and ensuring guest satisfaction. Report any damages or maintenance problems to the Supervisor. Immediately and according to Company policy. Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees. Be familiar with laundry attendant responsibilities and willing to cross train in other areas as assigned. General Notes This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor. Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract. Supplemental pay Bonus pay Benefits Other
$20k-25k yearly est. 60d+ ago
Room Attendant (Short North Luxury)
Highgate Hotels 4.5
Columbus, OH jobs
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Le Meridien Columbus, The Joseph Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities * Thoroughly clean guestrooms according to standards. * Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up. * Remove all trash and dirty linen from guestrooms and hallways. * Keep all hallways, public areas and closets clean, neat and vacuumed * Restock housekeeping cleaning cart for next day's use. * Replenish chemical bottles. * Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager. * Report any maintenance repairs immediately to Housekeeping Supervisor/Manager. * Handle items for "Lost and Found" according to the standards. * Ensure overall guest satisfaction. * Able to work the within the hours of 8am-7pm as scheduled by your manager. * Generally, the hours will be a variation of Monday - Saturday 8am-4:30pm / Sunday 9am-5:30pm. * Must be able to work any day of the week. Qualifications * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
$21k-26k yearly est. Auto-Apply 12d ago
Bistro Attendant AM/PM
Highgate Hotels 4.5
Dayton, OH jobs
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Courtyard Dayton 7087 Miller LaneDayton, OH 45414 Overview We are looking for an up-beat person who has a knack for hospitality and a passion to serve guests and customers. This position is for a mixed schedule. Mornings (5:30a - 11a) and Evenings (4p-11p). Responsibilities Responsibilities of the position include, but are not limited to: * Taking orders from guests * Cooking and preparing meals basic on specifications * Serving guests * Serving liquor and making alcoholic beverages * Bussing tables * Prepping food items * Cleaning kitchen/restauarant area * Taking inventories Qualifications The ideal candidate will have previous restaurant, kitchen, and or bartending experience. Food handling certifications or TIPS training a plus! This is an hourly position with the possibility to make more in tips.
$23k-28k yearly est. Auto-Apply 30d ago
Room Attendant
Highgate Hotels 4.5
Cleveland, OH jobs
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location La Quinta Inn Cleveland - Airport North 4222 W. 150 StreetCleveland, OH 44135 Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities * Thoroughly clean guestrooms according to standards. * Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up. * Remove all trash and dirty linen from guestrooms and hallways. * Keep all hallways, public areas and closets clean, neat and vacuumed * Restock housekeeping cleaning cart for next day's use. * Replenish chemical bottles. * Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager. * Report any maintenance repairs immediately to Housekeeping Supervisor/Manager. * Handle items for "Lost and Found" according to the standards. * Ensure overall guest satisfaction. Qualifications * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
$21k-26k yearly est. Auto-Apply 26d ago
Room Attendant
Highgate Hotels 4.5
Warren, OH jobs
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Fairfield Inn Niles 1860 Niles-Cortland Road, SEWarren, OH 44484 Overview The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.). Starting $12.00 p/h Responsibilities * Buff marble floors daily according to hotel standards. * Shampoo carpets in the public areas according to hotel standards. * Shampoo furniture as needed. * Handle all requests for luggage assistance in a friendly, efficient and courteous manner. * Handle items for "Lost and Found" according to hotel standards. * Clean guestrooms as needed. * Have knowledge of and assist in all emergency procedures. * Maintain hotel equipment in proper working order. * Maintain storage of hotel equipment in proper area. * Complete special projects as assigned by the Housekeeping Manager. * Ensure overall guest satisfaction. Qualifications * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. * Ability to stand during entire shift. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
$21k-26k yearly est. Auto-Apply 12d ago
Room Attendant-Part Time Weekends
Highgate Hotels 4.5
Springfield, OH jobs
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Country Inn and Suites Springfield1751 West 1st StreetSpringfield, OH 45504 Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities * Thoroughly clean guestrooms according to standards. * Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up. * Remove all trash and dirty linen from guestrooms and hallways. * Keep all hallways, public areas and closets clean, neat and vacuumed * Restock housekeeping cleaning cart for next day's use. * Replenish chemical bottles. * Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager. * Report any maintenance repairs immediately to Housekeeping Supervisor/Manager. * Handle items for "Lost and Found" according to the standards. * Ensure overall guest satisfaction. Qualifications * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
$21k-26k yearly est. Auto-Apply 49d ago
Housekeeper - Room Attendant
Highgate Hotels 4.5
Beachwood, OH jobs
Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation's largest REIT's and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands. Location Residence Inn Cleveland Beechwood, OH Overview Some of our guests love being on the road but many travelers miss the comforts of home. The goal of our Housekeeping team is to make our hotel feel like just that, a home! As a Housekeeper, your contribution helps ensure our guests have a comfortable, productive and memorable stay. We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily Responsibilities Wipe all surfaces, dust and vacuum each guest room adhering to our brand standards. Change linens, make beds and restock all guest room supplies. Clean bathrooms, remove trash and carry out green practices as trained by the hotel. Greet and assist guests that you encounter during your shift with a friendly smile. Clean multiple rooms each day. Support our maintenance team by reporting any broken, defective or missing items. Support the goals of the hotel through teamwork and collaboration with all departments. Qualifications Previous cleaning, janitorial or customer service experience is a plus, but not required. To be successful in this role, you need basic verbal and written communication skills. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions. Applicants must be available to work weekends and holidays.
$23k-28k yearly est. Auto-Apply 60d+ ago
House Attendant
Highgate Hotels 4.5
Cleveland, OH jobs
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location La Quinta Inn Cleveland - Airport North 4222 W. 150 StreetCleveland, OH 44135 Overview The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.). Responsibilities * Buff marble floors daily according to hotel standards. * Shampoo carpets in the public areas according to hotel standards. * Shampoo furniture as needed. * Handle all requests for luggage assistance in a friendly, efficient and courteous manner. * Handle items for "Lost and Found" according to hotel standards. * Clean guestrooms as needed. * Have knowledge of and assist in all emergency procedures. * Maintain hotel equipment in proper working order. * Maintain storage of hotel equipment in proper area. * Complete special projects as assigned by the Housekeeping Manager. * Ensure overall guest satisfaction. Qualifications * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. * Ability to stand during entire shift. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
$27k-32k yearly est. Auto-Apply 26d ago
Buffet Attendant, Gallerie Bar and Bistro - Hilton Columbus Downtown
Hilton Worldwide 4.5
Franklin, OH jobs
Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Gallerie Bar & Bistro Team at the Hilton Columbus Downtown is currently seeking a Buffet Attendant (Full-Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality! Check us out: Food & Drink | Hilton Columbus We offer pay increases at 6 months and 1 year, with additional opportunities for advancement. Enjoy outstanding benefits including worldwide travel discounts, DailyPay access, FREE parking or a discounted bus pass, shift meals, paid time off starting on your first day, and so much more! What will I be doing? A Buffet Attendant is responsible for Setting up, maintaining, and breaking down buffet or food bar. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. Specifically, you would be responsible for the following: * Replenish needed food and supplies by retrieving items from the kitchen and storerooms to ensure adequate food amounts are always maintained. * Set up buffet food bar as instructed by manager through verbal and/or written communication. * Recommend and describe buffet items to guests using a clear and pleasant speaking voice. * Visually check station before, during and after shift for proper set-up, cleanliness and aesthetically appealing presentation of food bar * Lift and place trays of food into the buffet bar efficiently and quietly and according to safety standards. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$20k-24k yearly est. 11d ago
Breakfast Attendant
Highgate Hotels 4.5
Cleveland, OH jobs
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location La Quinta Inn Cleveland - Airport North 4222 W. 150 StreetCleveland, OH 44135 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities * Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. * Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working * Greet and seat guests at appropriate tables in a timely manner * Ensure quality control of menus with regard to cleanliness and appearance * Clear clean and reset tables/hotel spaces per client request or management instruction * Ensure all service areas are stocked organized clean and neat and all side work is complete each shift * Accommodate any special requests made by a guest and offer appropriate alternatives when necessary * Communicate with all departments regarding in house VIPs * Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas * Have a complete knowledge of standards of service for receiving a room service order * Have a thorough knowledge of menus and current specials in all applicable departments * Carry out cashiering functions in closing checks and end of shift paperwork * Perform opening and closing procedures and side work duties according to station rotation assignment * Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do * Perform any other duties or attend meetings as requested by management * Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications * Ability to perform job function with attention to detail speed and accuracy * High School diploma or equivalent and/or experience in a hotel or a related field preferred * Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays * Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property * Must be able to obtain and provide Food Handlers card as required by city/county/state * Must be able to evaluate and select among alternative courses of action quickly and accurately * Ability to handle stressful situations in a calm professional manner * Understanding of hotel products and guest services * Ability to communicate professionally when answering phones and speaking with guests and team members * Demonstrates a positive attitude and a desire to be of service to others * Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette * Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing * Ability to read comprehend and write simple instructions and/or short correspondence and memos * Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy * Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
$22k-25k yearly est. Auto-Apply 26d ago
House Attendant
HEI Hotels and Resorts 4.3
Attendant job at HEI Hotels & Resorts
About Us Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for. Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies. Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter. And that's not all - as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program. At Westin, you're not just choosing a job; you're stepping into a world of opportunities. Ready to rise? We can't wait to welcome you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Essential Duties and Responsibilities Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants. Empty room attendant carts of soiled linen and trash. Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors. Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers. Flip mattresses and move furniture as assigned by supervisor. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications and Skills Hotel experience preferred. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations. Lifting may include equipment or furniture weighing up to 100 lbs with or without reasonable accommodations. Ability to comprehend and follow instructions from supervisor. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $15.20 - $15.20 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$15.2-15.2 hourly 60d+ ago