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Banquet Captain jobs at HEI Hotels & Resorts

- 9387 jobs
  • Bartender

    HEI Hotels and Resorts 4.3company rating

    Banquet captain job at HEI Hotels & Resorts

    About Us Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Serve guests in hospitable manner to ensure positive guest experience. Pay Rate - $12.25/hr + tips A LIVELY CANTINA IN DOWNTOWN CLEVELAND Worshipped as the Aztec gods of fertility and long life, venerated for their powers of sustenance, corn masa and agave have been central to Mexican culture and cuisine since ancient times. Using authentic flavors and techniques, we prepare corn masa starters, Mexico City-style tacos and other cantina classics to pair with over 200 agave spirits. Our collection of Tequilas and Mezcals pays homage to the jimadores and mezcaleros who have labored over their craft for generations. Essential Duties and Responsibilities •Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. •Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality. •Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes, and presents drinks using standard ingredient recipes and practicing prudent portion control. •Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. •Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all money. •Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank. •Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Education and Experience Knowledge, Skills and Abilities •Must communicate well with guests. •Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. •Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. •Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock with or without reasonable accommodation. •Ability to remember, recite and promote the variety of menu items with or without reasonable accommodation. •Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check with or without reasonable accommodation. •Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation. •Ability to establish and maintain effective working relationships with associates, customers, and patrons. •Effective verbal and written communication skills. •Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $12.25 - $12.25 HourlyTipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $12.3-12.3 hourly 60d+ ago
  • Food & Beverage Attendant

    Great Wolf Lodge 4.2company rating

    LaGrange, GA jobs

    Pay: $13 per hour + tips In addition to base pay, Pack Members in this role may receive tips from guests. Tips vary by shift and location and are not guaranteed. [Recent averages reported for this position have ranged from $2-$4 per hour.] At Great Wolf, the Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various quick service restaurants and food outlets throughout the lodge! Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years. Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities •Communicates with guests to take food and beverage orders •Prepares customer food and beverage orders •Provides outstanding customer service and engage in suggestive selling •Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs •Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing •Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting •Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service •Ensures the daily operation of the retail outlet adheres to operating procedure guidelines •Assists in other food outlets as needed Basic Qualifications & Skills •Some High School education or equivalent •Flexibility regarding scheduling based on business demands •Experience utilizing basic math skills with ability to add, subtract multiply and divide •Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures •Successful completion of a criminal background and drug screen. Desired Qualifications & Traits •Previous experience demonstrating strong customer service •Prior experience utilizing restaurant equipment and sanitation standards •Ability to multi-task and prioritize a variety of tasks with minimal direction •Previous experience with cash transactions and Point of Sale systems •Proven teamwork skills Physical Requirements •Ability to lift up to 20 lbs. •Able to sit and/or stand for long periods of time Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $13 hourly 4d ago
  • Food and Beverage Catering and Special Events Supervisor $70,000/year

    Six Flags Discovery Kingdom 4.1company rating

    Vallejo, CA jobs

    Six Flags Discovery Kingdom is seeking a dynamic and innovative leader to join our Food & Beverage Operations team. This person will be required to create and drive Guest and speed of service initiatives to increase revenues and guest satisfaction scores. This indiviual is also directly responsible for the daily operation of the Catering & Special Event Division. Responsibilities: As a Food & Beverage Catering & Special Events Supervisor, you'll lead daily operations, ensuring food safety, presentation, and guest service standards. You'll manage inventory, control costs, oversee cash handling, and guide seasonal staff. Your role supports compliance, team development, and long-term planning to enhance guest experiences and department growth. Qualifications: We're looking for a passionate and innovative leader to join our Food & Beverage Operations team. The ideal candidate will drive revenue growth, improve service speed and quality, and elevate guest satisfaction across catering and special events. If you thrive in a fast-paced environment and enjoy leading teams to deliver unforgettable guest experiences, we want to hear from you. Skills and Qualifications: At least three years management and/or senior supervisory experience in theme park Food & Beverage Operations, restaurant management, or experience in multi-unit Food & Beverage related field is required. Experience supervising large teams and interfacing with all levels of management. Certified in Safe Food Handling and responsible alcohol service (TIPS) or obtain certification within 60-days. Strong organizational skills and ability to manage multiple operations with minimal supervision. Must be able to demonstrate excellent written and oral communication and interpersonal skills. Must be professional, energetic, self-motivated, and able to motivate others, and have a positive attitude. Strong teamwork skills and ability to work productively across various departments. Ability to multi-task and have a keen eye for detail and follow-up. Will be required to work various shifts as project and park needs dictate, including nights, weekends and holidays.
    $37k-47k yearly est. Auto-Apply 10d ago
  • Food & Beverage Unit Supervisor $19.50/HR

    Six Flags Discovery Kingdom 4.1company rating

    Vallejo, CA jobs

    Manage the daily operations of a food & beverage unit by analyzing our elements of success: service, production, labor and revenue Ensure that all unit paperwork is completed and submitted by required deadlines Provide a positive work environment for your staff and guests Train and mentor team members on front and back of house operations Create opportunities of professional development for all team members Uphold standards and guidelines set by department, park, company and public health, and implement additional training and corrective action as needed in a fair and timely manner. May also be asked to manage a combination of smaller food units and/or carts Demonstrate strong work ethic and commitment to the Six Flags mantra, vision, and goals. Have a passion for delicious food and providing great guest service. Minimum Requirements: Must be 18 years or older (exceptions may be considered) Ability to work in an environment as fast-paced as our coasters. Complete and maintain Food Handlers Certificate and other required leadership training Basic computer literacy Basic knowledge of operating and trouble-shooting various food equipment. Must be able to stand, walk, bend, stoop and reach throughout your shift. Excellent verbal communication skills Able to work a flexible schedule, including weekends and holidays Friendly, outgoing personality inviting guests to your food unit Ability to work with a team to make the business flow smoothly Working Conditions: Work is performed primarily outdoors in all weather conditions. Lighting is both natural and artificial. Equipment used includes radios, tablets, cleaning tools. Physical demands include standing, walking, bending, working with ovens, grills, and other kitchen equipment. Days and hours will vary and will include weekends, evenings and holidays. Position will require close contact with Park Guests. Certain duties cannot be performed by individuals under the 18 and 15 years old. If you are able to answer “YES” to all of the following questions, please continue the application process by clicking “Apply” Can you provide legal documentation establishing your identity and eligibility to be legally employed in the United States? Are you able to perform the essential functions of the job for which you are applying with or without reasonable accommodation? Within the last 90 days, can you state that you have not used illegal or social drugs (excluding marijuana), such as MDMA (Molly), cocaine and crystal methamphetamine? I am willing to agree that future text messages relating to Six Flags, Inc., including company news, job posting application status updates, and other information, may be sent on behalf of Six Flags, Inc. to the cell phone number I provide.
    $37k-47k yearly est. Auto-Apply 10d ago
  • Bar Back

    Treasure Island Resort & Casino 4.1company rating

    Farmington, MN jobs

    Pay Rate: $16.00 an hour, plus tips SUMMARY: To provide essential support to bartenders and casino wait staff by stocking, cleaning, and maintaining service areas to ensure efficient service and customer satisfaction. Responsible for a high level of guest service as described in your departments guest service standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Monitor and replenish respective beverage products: i.e. bottled beer, keg beer, liquor, garnishes, pop premix, pop post mix, CO 2 and ice as necessary Monitor and stock miscellaneous paper supplies as necessary Clean assigned work areas in both the Front of House and Back of House Put away liquor and beer deliveries as needed Complete Concert and Banquet Event set up and tear down Maintain established health code standards and procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification - Preferred: High School Diploma/GED Previous Bar Back or food and beverage experience Skills- Required: Accurate and detail-oriented Strong organizational skills Excellent verbal and interpersonal communication skills Strong time management skills Abilities- Required: Ability to work fast and efficiently Ability to work independently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to work in a high volume environment and handle high-pressure situations
    $16 hourly 1d ago
  • Food & Beverage Operations Supervisor

    Six Flags Great America & Hurricane Harbor 4.1company rating

    Gurnee, IL jobs

    A Food & Beverage Operations Supervisor is responsible for the day-to-day operations of multiple food and beverage locations within the park. The individual is responsible for meeting all financial expectations of an assigned area within the department to include inventory & non-inventory control, as well as labor control while making sure all company, state, and local policies are being fully implemented and executed. Guest Service focus should always be a top priority to meet our business needs. Responsibilities: Key Duties and Responsibilities: Oversees daily operation of locations to maintain compliance with all Six Flags, Food & Beverage Operations, local County Health Department and FDA policies and procedures. Ensures compliance of all Federal, State, and Local liquor laws. Works toward reaching profit goals in assigned area by closely monitoring sales, cost of goods, and inventory. Assists with hiring, training, developing, and scheduling department staff. Monitors labor expenses in assigned area and department as necessary. Training, following up and evaluation of staff on all levels is expected to ensure the team is being set up for success. Provides on-going training and supervision for seasonal staff for future development. Develop and promote an entrepreneurial spirit by making recommendations targeting increased sales and profits Ensuring the team has all the tools necessary to functionally operate their locations. Provides a hospitable and welcoming environment for both guests and team members. Ensures all Team Members are aware of and adhere to the company Mantra of Friendly, Clean, Fast and Safe Service by meeting all Guest First standards and principles Ensuring all patrons are receiving the highest quality of product and service. Adheres to all department and company safety policies by maintaining a safe work environment and aid in the elimination of hazards. Act as Manager on Duty as assigned. Qualifications: Skills and Qualifications: Outstanding leadership, team building and motivational skills. Excellent Communication skills, able to communicate using different avenues. Ability to work in a fast paced environment and adapt to change on a moment's notice. Recognizing quality employees and develop future leadership. The Ideal Candidate Will Meet These Minimum Requirements: Certified in Safe Food Handling or obtain certification within 60 days Two or more years of restaurant management experience, preferably in a multi-unit setting Valid driver's license Must have the ability to work up to 6 days a week including nights, weekends and holidays as business needs dictate in all types of weather conditions
    $30k-37k yearly est. Auto-Apply 10d ago
  • Banquet Server

    Treasure Island Resort & Casino 4.1company rating

    Farmington, MN jobs

    Pay Rate: $11.13 an hour plus gratuity and tips ESSENTIAL DUTIES AND RESPONSIBILITIES Provide guests with the highest quality service to exceed their expectations Set up events according to recommended standards and Event Order specifications while presenting an attractive and elegant space Clear spaces after events and begin resetting as appropriate Cater food, beverages and supplies to other areas including Prairie Island Maintain cleanliness and order in event spaces and banquet work station Complete daily and weekly cleaning as assigned Operate point-of-sales system and handle cash and cash equivalents Assist the Boat Captain with various cleaning and maintenance of the boat KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Preferred Knowledge and Certification: High School Diploma/GED or equivalent experience 1-year wait staff experience Previous guest service experience in a similar "teamwork" environment Previous cash handling experience Required Skills: Strong organizational skills Excellent verbal and interpersonal communication skills Above average math skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to adapt quickly to changing priorities PHYSICAL DEMANDS Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination Must be able to operate foot pedals WORKING ENVIRONMENT Work is performed throughout the property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $11.1 hourly 1d ago
  • Bartenders

    Treasure Island Resort & Casino 4.1company rating

    Farmington, MN jobs

    Pay Rate: $11.13 an hour, plus tips ESSENTIAL DUTIES AND RESPONSIBILITIES Accurately mix, garnish, and serve alcoholic and non-alcoholic beverages according to established recipes in a high volume environment Serve guests in compliance with TIPS (Training for Intervention ProcedureS) to ensure we follow all legal and safety regulations regarding alcohol service Ring and complete all transactions accurately, in compliance with department policy and procedures Requisition work station supplies to maintain pars and monitor quality of product Provide friendly and efficient service to customers, take orders, and ensure customer satisfaction Set up and close work stations in compliance with established procedures Maintain established health code standards and procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification - Required: 1 year bartending experience Knowledge and Certification - Preferred: High School Diploma/GED or equivalent experience 1-year cash handling, bank reconciliation experience and point-of-sales system experience Skills - Required: Accurate and detail-oriented Strong organization skills Excellent verbal and interpersonal communication skills Excellent problem solving skills Excellent time management skills Abilities - Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice
    $11.1 hourly 8d ago
  • Bar Back

    Treasure Island Resort & Casino 4.1company rating

    Cottage Grove, MN jobs

    Pay Rate: $16.00 an hour, plus tips SUMMARY: To provide essential support to bartenders and casino wait staff by stocking, cleaning, and maintaining service areas to ensure efficient service and customer satisfaction. Responsible for a high level of guest service as described in your departments guest service standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Monitor and replenish respective beverage products: i.e. bottled beer, keg beer, liquor, garnishes, pop premix, pop post mix, CO 2 and ice as necessary Monitor and stock miscellaneous paper supplies as necessary Clean assigned work areas in both the Front of House and Back of House Put away liquor and beer deliveries as needed Complete Concert and Banquet Event set up and tear down Maintain established health code standards and procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification - Preferred: High School Diploma/GED Previous Bar Back or food and beverage experience Skills- Required: Accurate and detail-oriented Strong organizational skills Excellent verbal and interpersonal communication skills Strong time management skills Abilities- Required: Ability to work fast and efficiently Ability to work independently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to work in a high volume environment and handle high-pressure situations
    $16 hourly 1d ago
  • Bar Back

    Treasure Island Resort & Casino 4.1company rating

    Northfield, MN jobs

    Pay Rate: $16.00 an hour, plus tips SUMMARY: To provide essential support to bartenders and casino wait staff by stocking, cleaning, and maintaining service areas to ensure efficient service and customer satisfaction. Responsible for a high level of guest service as described in your departments guest service standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Monitor and replenish respective beverage products: i.e. bottled beer, keg beer, liquor, garnishes, pop premix, pop post mix, CO 2 and ice as necessary Monitor and stock miscellaneous paper supplies as necessary Clean assigned work areas in both the Front of House and Back of House Put away liquor and beer deliveries as needed Complete Concert and Banquet Event set up and tear down Maintain established health code standards and procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification - Preferred: High School Diploma/GED Previous Bar Back or food and beverage experience Skills- Required: Accurate and detail-oriented Strong organizational skills Excellent verbal and interpersonal communication skills Strong time management skills Abilities- Required: Ability to work fast and efficiently Ability to work independently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to work in a high volume environment and handle high-pressure situations
    $16 hourly 1d ago
  • Banquet Server

    Treasure Island Resort & Casino 4.1company rating

    Cottage Grove, MN jobs

    Pay Rate: $11.13 an hour plus gratuity and tips ESSENTIAL DUTIES AND RESPONSIBILITIES Provide guests with the highest quality service to exceed their expectations Set up events according to recommended standards and Event Order specifications while presenting an attractive and elegant space Clear spaces after events and begin resetting as appropriate Cater food, beverages and supplies to other areas including Prairie Island Maintain cleanliness and order in event spaces and banquet work station Complete daily and weekly cleaning as assigned Operate point-of-sales system and handle cash and cash equivalents Assist the Boat Captain with various cleaning and maintenance of the boat KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Preferred Knowledge and Certification: High School Diploma/GED or equivalent experience 1-year wait staff experience Previous guest service experience in a similar "teamwork" environment Previous cash handling experience Required Skills: Strong organizational skills Excellent verbal and interpersonal communication skills Above average math skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to adapt quickly to changing priorities PHYSICAL DEMANDS Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination Must be able to operate foot pedals WORKING ENVIRONMENT Work is performed throughout the property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $11.1 hourly 15d ago
  • Banquet Server

    Treasure Island Resort & Casino 4.1company rating

    Northfield, MN jobs

    Pay Rate: $11.13 an hour plus gratuity and tips ESSENTIAL DUTIES AND RESPONSIBILITIES Provide guests with the highest quality service to exceed their expectations Set up events according to recommended standards and Event Order specifications while presenting an attractive and elegant space Clear spaces after events and begin resetting as appropriate Cater food, beverages and supplies to other areas including Prairie Island Maintain cleanliness and order in event spaces and banquet work station Complete daily and weekly cleaning as assigned Operate point-of-sales system and handle cash and cash equivalents Assist the Boat Captain with various cleaning and maintenance of the boat KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Preferred Knowledge and Certification: High School Diploma/GED or equivalent experience 1-year wait staff experience Previous guest service experience in a similar "teamwork" environment Previous cash handling experience Required Skills: Strong organizational skills Excellent verbal and interpersonal communication skills Above average math skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to adapt quickly to changing priorities PHYSICAL DEMANDS Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination Must be able to operate foot pedals WORKING ENVIRONMENT Work is performed throughout the property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $11.1 hourly 15d ago
  • Banquet Server

    Treasure Island Resort & Casino 4.1company rating

    Welch, MN jobs

    Pay Rate: $11.13 an hour plus gratuity and tips ESSENTIAL DUTIES AND RESPONSIBILITIES Provide guests with the highest quality service to exceed their expectations Set up events according to recommended standards and Event Order specifications while presenting an attractive and elegant space Clear spaces after events and begin resetting as appropriate Cater food, beverages and supplies to other areas including Prairie Island Maintain cleanliness and order in event spaces and banquet work station Complete daily and weekly cleaning as assigned Operate point-of-sales system and handle cash and cash equivalents Assist the Boat Captain with various cleaning and maintenance of the boat KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Preferred Knowledge and Certification: High School Diploma/GED or equivalent experience 1-year wait staff experience Previous guest service experience in a similar "teamwork" environment Previous cash handling experience Required Skills: Strong organizational skills Excellent verbal and interpersonal communication skills Above average math skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to adapt quickly to changing priorities PHYSICAL DEMANDS Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination Must be able to operate foot pedals WORKING ENVIRONMENT Work is performed throughout the property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $11.1 hourly 1d ago
  • Banquet Server

    Treasure Island Resort & Casino 4.1company rating

    Cannon Falls, MN jobs

    Pay Rate: $11.13 an hour plus gratuity and tips ESSENTIAL DUTIES AND RESPONSIBILITIES Provide guests with the highest quality service to exceed their expectations Set up events according to recommended standards and Event Order specifications while presenting an attractive and elegant space Clear spaces after events and begin resetting as appropriate Cater food, beverages and supplies to other areas including Prairie Island Maintain cleanliness and order in event spaces and banquet work station Complete daily and weekly cleaning as assigned Operate point-of-sales system and handle cash and cash equivalents Assist the Boat Captain with various cleaning and maintenance of the boat KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Preferred Knowledge and Certification: High School Diploma/GED or equivalent experience 1-year wait staff experience Previous guest service experience in a similar "teamwork" environment Previous cash handling experience Required Skills: Strong organizational skills Excellent verbal and interpersonal communication skills Above average math skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to adapt quickly to changing priorities PHYSICAL DEMANDS Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination Must be able to operate foot pedals WORKING ENVIRONMENT Work is performed throughout the property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $11.1 hourly 1d ago
  • Tri-Restaurant Supervisor

    Treasure Island Resort & Casino 4.1company rating

    Farmington, MN jobs

    . Pay Rate: $22.50 an hour with an additional $2.00 an hour for swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Hire, schedule, train, coach, and evaluate staff and conduct performance reviews Direct daily work activities and inspect completed work for conformance to standards Ensure dining areas provide quality food and beverages, superior service and cleanliness Answer guests' questions and address concerns Generate daily and weekly financial reports Provide accurate and thorough record keeping of personnel, sales and labor Demonstrate thorough knowledge of all positions, policies and procedures and fill in for frontline staff as needed including point-of-sales system and handling cash and cash equivalents Complete functions, reports and troubleshoot point-of-sales system KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience 1-year previous supervisory experience in high-volume, fast food style restaurants Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent written, verbal and interpersonal communication skills Preferred Skills: Computer skills Microsoft Office (Word, Excel and Outlook), Windows XP and point-of-sales systems Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to speak in a clear, concise and pleasant voice Ability to independently complete multiple tasks under pressure Ability to control labor costs PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in a variety of restaurant locations throughout the property and may include flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $22.5 hourly 1d ago
  • Bartenders

    Treasure Island Resort & Casino 4.1company rating

    Randolph, MN jobs

    Pay Rate: $11.13 an hour, plus tips ESSENTIAL DUTIES AND RESPONSIBILITIES Accurately mix, garnish, and serve alcoholic and non-alcoholic beverages according to established recipes in a high volume environment Serve guests in compliance with TIPS (Training for Intervention ProcedureS) to ensure we follow all legal and safety regulations regarding alcohol service Ring and complete all transactions accurately, in compliance with department policy and procedures Requisition work station supplies to maintain pars and monitor quality of product Provide friendly and efficient service to customers, take orders, and ensure customer satisfaction Set up and close work stations in compliance with established procedures Maintain established health code standards and procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification - Required: 1 year bartending experience Knowledge and Certification - Preferred: High School Diploma/GED or equivalent experience 1-year cash handling, bank reconciliation experience and point-of-sales system experience Skills - Required: Accurate and detail-oriented Strong organization skills Excellent verbal and interpersonal communication skills Excellent problem solving skills Excellent time management skills Abilities - Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice
    $11.1 hourly 8d ago
  • Bartender

    Treasure Island Resort & Casino 4.1company rating

    Cottage Grove, MN jobs

    Pay Rate: $11.13 an hour, plus tips ESSENTIAL DUTIES AND RESPONSIBILITIES Accurately mix, garnish, and serve alcoholic and non-alcoholic beverages according to established recipes in a high volume environment Serve guests in compliance with TIPS (Training for Intervention ProcedureS) to ensure we follow all legal and safety regulations regarding alcohol service Ring and complete all transactions accurately, in compliance with department policy and procedures Requisition work station supplies to maintain pars and monitor quality of product Provide friendly and efficient service to customers, take orders, and ensure customer satisfaction Set up and close work stations in compliance with established procedures Maintain established health code standards and procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification - Required: 1 year bartending experience Knowledge and Certification - Preferred: High School Diploma/GED or equivalent experience 1-year cash handling, bank reconciliation experience and point-of-sales system experience Skills - Required: Accurate and detail-oriented Strong organization skills Excellent verbal and interpersonal communication skills Excellent problem solving skills Excellent time management skills Abilities - Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice
    $11.1 hourly 8d ago
  • Bartender Full Time

    Treasure Island Resort & Casino 4.1company rating

    Northfield, MN jobs

    Pay Rate: $11.13 an hour, plus tips ESSENTIAL DUTIES AND RESPONSIBILITIES Accurately mix, garnish, and serve alcoholic and non-alcoholic beverages according to established recipes in a high volume environment Serve guests in compliance with TIPS (Training for Intervention ProcedureS) to ensure we follow all legal and safety regulations regarding alcohol service Ring and complete all transactions accurately, in compliance with department policy and procedures Requisition work station supplies to maintain pars and monitor quality of product Provide friendly and efficient service to customers, take orders, and ensure customer satisfaction Set up and close work stations in compliance with established procedures Maintain established health code standards and procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification - Required: 1 year bartending experience Knowledge and Certification - Preferred: High School Diploma/GED or equivalent experience 1-year cash handling, bank reconciliation experience and point-of-sales system experience Skills - Required: Accurate and detail-oriented Strong organization skills Excellent verbal and interpersonal communication skills Excellent problem solving skills Excellent time management skills Abilities - Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice
    $11.1 hourly 8d ago
  • Tri-Restaurant Supervisor

    Treasure Island Resort & Casino 4.1company rating

    Cottage Grove, MN jobs

    . Pay Rate: $22.50 an hour with an additional $2.00 an hour for swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Hire, schedule, train, coach, and evaluate staff and conduct performance reviews Direct daily work activities and inspect completed work for conformance to standards Ensure dining areas provide quality food and beverages, superior service and cleanliness Answer guests' questions and address concerns Generate daily and weekly financial reports Provide accurate and thorough record keeping of personnel, sales and labor Demonstrate thorough knowledge of all positions, policies and procedures and fill in for frontline staff as needed including point-of-sales system and handling cash and cash equivalents Complete functions, reports and troubleshoot point-of-sales system KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience 1-year previous supervisory experience in high-volume, fast food style restaurants Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent written, verbal and interpersonal communication skills Preferred Skills: Computer skills Microsoft Office (Word, Excel and Outlook), Windows XP and point-of-sales systems Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to speak in a clear, concise and pleasant voice Ability to independently complete multiple tasks under pressure Ability to control labor costs PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in a variety of restaurant locations throughout the property and may include flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $22.5 hourly 1d ago
  • Room Service Server

    HEI Hotels and Resorts 4.3company rating

    Banquet captain job at HEI Hotels & Resorts

    About Us Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Work with Room Service Team in the serving of guests to ensure positive guest experience. Pay Rate - $10/hr A LIVELY CANTINA IN DOWNTOWN CLEVELAND Worshipped as the Aztec gods of fertility and long life, venerated for their powers of sustenance, corn masa and agave have been central to Mexican culture and cuisine since ancient times. Using authentic flavors and techniques, we prepare corn masa starters, Mexico City-style tacos and other cantina classics to pair with over 200 agave spirits. Our collection of Tequilas and Mezcals pays homage to the jimadores and mezcaleros who have labored over their craft for generations. Essential Duties and Responsibilities Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards. Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines. Set up and deliver all VIP amenities. Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure. Complete all shift side work as outlined in the hotel's operating policies and procedures. Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor. Perform all cash handling responsibilities in accordance with company policies and procedures. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Hotel experience preferred. Ability to communicate well with guests. Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule with or without reasonable accommodation. Ability to transport large trays weighing up to 30lbs. with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $10.00 - $10.00 HourlyTipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $10-10 hourly 60d+ ago

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