Outlet Cashier/Barista
HEI Hotels and Resorts job in Cincinnati, OH
About Us
Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for. Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies. Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter. And that's not all - as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program. At Westin, you're not just choosing a job; you're stepping into a world of opportunities. Ready to rise? We can't wait to welcome you!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Serve guests in a hospitable manner to ensure positive guest experience.
Essential Duties and Responsibilities
Receives and visually inspects guest check for any inaccuracies, then closes the check to the proper method of payment, (i.e., cash, credit card or house charge).
Ascertains guest satisfaction; in the event of dissatisfaction, tactfully negotiates accommodation.
Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
Balance house bank at the end of the shift. •Retrieves and returns bank from vault to workstation and return, to ensure accountability.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing.
Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.
Ability to operate a keyboard and Point of Sale procedures. Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $15.76 - $15.76 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Outlet Busser I
HEI Hotels & Resorts job in Cincinnati, OH
About Us Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for. Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies. Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter. And that's not all - as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program. At Westin, you're not just choosing a job; you're stepping into a world of opportunities. Ready to rise? We can't wait to welcome you!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Essential Duties and Responsibilities
* Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware.
* Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.
* Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.
* Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Knowledge of the appropriate table settings and service ware.
* Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. with or without reasonable accommodation.
* Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. with or without reasonable accommodation.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $14.80 - $14.80 Hourly
Tipped/Service Charge Eligible? Yes
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Auto-ApplyRoom Attendant
Centerville, OH job
Clean guest rooms or other hotel areas as assigned, ensuring the established standards ofcleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints, seeking assistance from leadership when necessary. Ensures the confidentiality and security of all guest rooms.
ESSENTIAL JOB FUNCTIONS:
Report to work when scheduled, on time, in proper uniform, including nametag.
Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
Clean guest rooms as assigned and in order of priority.
Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.
Empty trash containers and ashtrays.
Remove all dirty terry and replace with clean par to designated layout
Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
Replace facial, toilet tissue and bathroom amenities in correct amount and location.
Remove dirty bed linen and make up bed with clean linen.
Dust and polish all furniture.
Realign furniture to floor plan.
Open all drawers/doors in check-out rooms and remove items left by guest. Dust inside.
Check under bed(s), chairs and sofa for debris and remove if present
Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor.
Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions.
Dust pictures, frames and mirrors.
Remove dust and debris on television and other electronic devices in room.
Set correct time on clock.
Clean all lamps and light switches; check for proper working order.
Remove dust, spots and smears from windows, ledges and frames.
Remove dust, grease and smears from telephones and reposition properly.
Remove dust smudges and spills from refrigerator (including doors and shelves; ensure it is plugged in and securely closed.
Remove dust on drapes and realign to correct position daily.
Inspect condition of planters and plants; remove debris.
Remove dust, dirt, marks and fingerprints from entrance door(s).
Ensure presence of fire safety, rate cards and DND sign. Inspect condition and replace as needed.
Remove dust, dirt and smudges from A/C unit, vents, grids and thermostat Set thermostat in accordance with seasonal instructions.
Remove dust, stains and marks from all baseboards, ledges and corners.
Vacuum carpet in guest room.
Spray room with deodorizer.
Update status of rooms cleaned on assignment sheet
Return and restock cart at end of shift.
Empty vacuum bag and wipe vacuum clean.
Ensure security of any assigned guest room keys.
Handle guest complaints by following procedures and ensuring guest satisfaction.
Report any damages or maintenance problems to the Supervisor. Immediately and according to Company policy.
Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.
Be familiar with laundry attendant responsibilities and willing to cross train in other areas as assigned.
General Notes
This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor.
Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail.
If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.
The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.
Supplemental pay
Bonus pay
Benefits
Other
Dual Brand Director of Sales
Cincinnati, OH job
Lexington Hotel group is seeking a proactive and passionate hotel sales professional with a minimum of 5 years experience to join our growing team. This candidate needs to be self motivated and driven by the hunt. Must be able to communicate in a positive and productive way both internally and externally to ensure success for the customer and the hotel and boost top-line revenue growth.
The ideal candidate is:
*Customer service oriented and focused on exceeding guest expectations
*Organized and detailed oriented
*Self- Motivated and able to multi task and manage time to meet multiple deadlines
*Work collaboratively with the hotel team and market team
*Able to effectively manage a fast paced hotel environment
*Willing and able to prospect current and prospective accounts
Responsibilities:
*Develop and execute sales and marketing plan to drive business in new and existing markets for existing hotel with catering and new hotel opening.
*Establish and maintain customer relationships.
*Collaboratively work with the General Manager to achieve 100% or more of business transient goals, group room sales, catering revenue goals, through ADR and occupancy.
*Prospect new and exisiting business opportunities proactively through weekly appointments, cold calls, warm referrals, networking, follow up, internet prospecting and sales blitzes.
*Qualify small to mid-size meetings with and without F and B, create BEO, and finalize details.
*Communicate effectively to both internal and external customers.
*We are team focused organization and must be able to assist as needed in all areas of the organization.
*Ability to learn and use a variety of software systems required for tracking, reserving and reporting including word, excel, delphi, and Hilton pms systems.
*Attend weekly revenue meetings and stay ahead and group trends, pick up and cutoff dates for accurate forecasting.
Minimum Requirements:
* Minimum of 5 years HOTEL sales experience.
* Leadership experience is a plus.
* Detail oriented and organized.
* Strong written and verbal communication skills.
* Must be able to manage multiple tasks and prioritize to meet deadlines.
* Exceptional customer service.
* Catering experience preferred.
Front Office Manager
HEI Hotels and Resorts job in Cincinnati, OH
About Us
Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for. Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies. Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter. And that's not all - as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program. At Westin, you're not just choosing a job; you're stepping into a world of opportunities. Ready to rise? We can't wait to welcome you!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Essential Duties and Responsibilities
Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
Implement company and franchise programs.
Prepare forecasts and reports and assist in the development of the room's budget.
Monitor and maintain the front office systems and equipment to ensure their optimum performance.
Track guest satisfaction surveys and maximize usage of the guest response tracking system.
Develop and implement controls for expense management. Utilize labor management tools to schedule and control labor costs.
Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals.
Communicate both verbally and in writing to provide clear direction to staff.
Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Ensure all Front Office Quality Standards are complied with and are consistently applied.
Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues.
Regular attendance in conformance with the standards is essential to the successful performance of this position.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Minimum of 2 years Front Desk experience, preferably in leadership role.
Proficient with PMS system.
Advanced knowledge of brand's reward program.
Able to handle cash and credit transactions.
Computer literacy and financial management a must.
Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
General knowledge of local area attractions and transportation.
Able to observe and detect signs of emergency situations. Able to remain calm and alert, during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates.
Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues and labor relations, including, but not limited to the following statues and their comparable state and local laws.
Able to establish and maintain effective working relationships with associates and customers.
Able to make sound business decisions and take action quickly based on previous experience and good judgment.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $60,000.00 - $66,000.00 AnnuallyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Laundry Attendant
Dayton, OH job
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Courtyard Dayton
7087 Miller LaneDayton, OH 45414
Overview
The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.
Responsibilities
* Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees
* Understand operation of washing machines and dryers.
* Load and unload washes according to standards.
* Wash and dry all dirty linens, towels, rags, etc.
* Sort all hotel linen according to type, color, size, etc.
* Pre-treat all stained linen before washing.
* Clean dryer filter daily and maintain all equipment as trained.
* Operate iron as per standard and ensure that it is shut off at the end of day.
* Sweep and mop laundry floors, storing all linens off the floor.
* Fold towels and linens.
* Remove and sort dirty linens and towels from laundry carts.
* Keep laundry carts clean and free of debris.
* Maintain clean work area.
* Sort clean laundry according to type and load carts.
* Ensure overall guest satisfaction.
Qualifications
* Flexible and long hours sometimes required.
* Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Ability to stand during entire shift.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
Auto-ApplyMaintenance Technician
HEI Hotels and Resorts job in Cincinnati, OH
About Us
Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for. Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies. Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter. And that's not all - as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program. At Westin, you're not just choosing a job; you're stepping into a world of opportunities. Ready to rise? We can't wait to welcome you!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates, and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Essential Duties and Responsibilities
Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard.
Perform preventative maintenance assignments on a scheduled basis (e.g., "room care").
Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.
Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment.
Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening).
Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed.
Move furniture and fixtures throughout the building.
Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
Exposure to extreme temperatures.
Operation of heavy machinery.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry.
Hotel experience preferred.
Climbing, reading, standing, walking, and routinely lifting 25 lbs. to 50 lbs. with or without reasonable accommodation.
Must be able to receive instructions and communicate progress of work assignments.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $18.00 - $21.00 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive.
This rapidly growing company seeks enthusiastic and reliable cleaners to work in one of our client's sites. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company.
Schedule: 6:00AM to 6:30PM Thursday to Sunday
Pay: $16.00/hour
Job tasks include, but are not limited to:
Responsible for cleaning, dusting, vacuuming, sanitizing, and disinfecting bathrooms, breakrooms, and other assigned areas.
Responsible for the dust and wet mopping of floors.
Responsible for the removal of trash and replacement of trash can linings.
Perform other duties as assigned.
Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post.
Requirements
Frequent lifting, carrying, pushing, or pulling up to 50 lbs.
Must be able to follow basic safety procedures and precautions.
Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check.
Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Interstate - Work Happy!
Salary Description $16.00/hour
Housekeeping Lobby Attendant PM - - Marriott University of Dayton / Dayton OH - Second Shift PART TIME 25 hours
Dayton, OH job
Marriott at the University of Dayton is Now Hiring: Hotel Lobby Attendant - Second Shift -15.00 Housekeeping is the perfect job for someone who likes to clean, enjoys being active throughout the day, likes to make customers happy through their work, and thrives in a self- managed work situation. We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Our Lobby attendant is responsible to maintain the lobby and public space areas, as assigned by management, in a clean and orderly condition according to standard procedures in a safe, accident-free manner
Lobby Attendant Role Responsibilities:
RESPONSIBILITIES
1.Overall cleanliness of lobby areas: Clean all fingerprints off glass doors, Registration Desk and run vacuum cleaner.
2. Public Restrooms Clean Sink, Toilet, Mop Floor - Replenish supplies as needed.
3. Pool Area Replenish supplies as needed take out all the trash clean glass doors and any residue from the tables. Check water level in the Spa and check bromine level.
4. Exercise Room clean all mirrors, wipe all equipment take out trash run vacuum cleaner clean glass doors.
5. Water flowers for the entire outside of hotel (if applicable)
6. Guest Laundry clean washer/dryer, table, mop floor as needed.
7. Help with excessive laundry when required.
8. General cleaning of offices and Front Office areas.
9. General cleaning of Associate break room.
10. Associate bathroom clean sink, toilet, mop the floor. Replenish toilet paper and paper towels as needed.
11. Communicate changes in suite status with the Front Desk.
12. Assist the Chief Engineer in resolving guest complaints concerning the Maintenance Department.
13. Deliver cribs, roll-away beds and various related items to suites as requested by supervisor or guest. Making notations on various logs where these amenities have been delivered - i.e. cribs and roll-away beds locations must be recorded in the Log Book at the Front Desk.
14. Responsible for knowing hotel emergency procedures.
15. Accommodate guest special requests courteously.
16. Answer guest questions regarding Residence Inn and local area facilities and services.
17. Ensure swimming pool and spa maintenance duties are performed according to manufacturer specifications and local Health Department Regulations.
Why Concord?
Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
Executive Chef
HEI Hotels and Resorts job in Cincinnati, OH
About Us
Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for. Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies. Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter. And that's not all - as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program. At Westin, you're not just choosing a job; you're stepping into a world of opportunities. Ready to rise? We can't wait to welcome you!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Plan and manage the kitchen staff in the procurement, production, preparation, and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Essential Duties and Responsibilities
Direct the day-to-day operations of all areas of the kitchen including outlets, banquets, stewarding, and purchasing.
Manage Human Resources in the kitchen in order to attract, retain and motivate the associates while providing a safe environment. Interview, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, and discipline and terminate as appropriate.
Plan and manage the procurement, production, preparation and presentation of all food in the hotel in a safe, sanitary, cost-effective manner.
Monitor and control the maintenance/sanitation of kitchen, equipment, and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations.
Develop, implement and manage the department's budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives.
Develop and implement menus and back-up (use records, production lists, pars, training, etc...) within corporate guidelines to continually improve revenues and profit margins while maintaining quality.
Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Two+ years of post-high school education, culinary education is desirable.
Five+ years of employment in a related position.
Hotel experience preferred.
Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
Ability to work effectively under time constraints and deadlines.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $85,000.00 - $90,000.00 AnnuallyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Guest Services Agent - Hilton Columbus Downtown
Franklin, OH job
Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Front Office Team at the Hilton Columbus Downtown is currently seeking a Guest Services Agent (Full Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality!
We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more!
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
* Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
* Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
* Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
* Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
* Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
* Receive, input, retrieve and relay messages to guests.
* Additional earning opportunities through competitive upselling.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Catering Manager - Hilton Columbus Downtown
Franklin, OH job
Join Our Team! The Sales & Events team at Hilton Columbus Downtown is seeking a Catering Manager to join our award-winning property. Bring your talents to the table in a creative and dynamic environment surrounded by teammates who share your passion for hospitality. This is an exciting opportunity to book and service a wide range of group events while working for the only Hilton corporate-managed hotel in Columbus!
Position Statement
As a Catering Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. This position primarily handles local corporate and citywide affiliate events requiring both selling and servicing of events, along with selling and servicing social catering. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner primary contact following the contracting phase and is responsible for his/her experience.
Position Summary
As a Team Member in this role, you will be responsible to:
* Solicit, secure and respond to customer inquiries regarding the purchase of food and beverage, rental of event facilities and purchase of ancillary services from the hotel
* Host and entertain clients, conduct property tours, promote facilities and services and draft contracts
* To organize, plan and prioritize your duties by developing plans and goals.
* Timely communication to internal and external clients via telephone, email, written documents or in person.
* Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
* Demonstrate knowledge of job systems, products, systems, and processes.
* Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
* Selling and influencing both internal and external clients.
* Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
* Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
* Participate in customer site inspections and assist with the sales process as necessary.
#LI-JW1
What are the benefits of working for Hilton?*
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Go Hilton travel program: 100 nights of discounted travel
* Access to your pay when you need it through DailyPay
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
* Maternity and parental leave, including 12 weeks of paid leave for birthing parents and 4 weeks of paid leave for eligible Team Members, including partners and adoptive parents
* Discounted Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
* Comprehensive Health Insurance coverage for you and your family
* Mental health resources including free counseling through our Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* 401K plan and company match to help save for your retirement
* Complimentary Parking or Bus pass
* Complimentary Team Member meal daily
Available benefits may vary depending upon property-specific terms and conditions of employment
Assistant Chief Engineer
HEI Hotels and Resorts job in Cincinnati, OH
About Us
Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for. Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies. Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter. And that's not all - as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program. At Westin, you're not just choosing a job; you're stepping into a world of opportunities. Ready to rise? We can't wait to welcome you!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist Chief Engineer is responsible for the management and supervision of all building related systems and the building envelop to ensure the safety of hotel guests, associates, and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, SOP's as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiently as possible.
Essential Duties and Responsibilities
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
Implement and schedule property and equipment preventive maintenance programs in compliance with corporate/franchise standards and local, state, and national codes and regulations.
Prioritize service requests; schedule and monitor the service performed to ensure customer satisfaction, safety, and convenience.
Test and examine the life safety systems to ensure they are 100% operational at all times.
Monitor utility consumption to determine the effectiveness of current systems.
Review purchase requests and monitor expenses budget to ensure goals are met/exceeded.
Assist in the administration of the department by preparing and maintaining schedules, logs, records and other documentation to ensure a smooth operation and minimize liabilities.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry.
1 year of hands-on experience at a comparable location/industry.
Skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate.
Ability to work effectively under time constraints and deadlines.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $70,000.00 - $85,000.00 AnnuallyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Housekeeping Supervisor
Dayton, OH job
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Courtyard Dayton
7087 Miller LaneDayton, OH 45414
Overview
The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.
Responsibilities
* Inspect Room Attendant's work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
* Oversee the closing of the floors at the end of the day, ensuring the Room Attendants' carts are clean and restocked.
* Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.
* Maintain key control.
* Handle items for "Lost and Found" according to the standards.
* Monitor cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways and landings.
* Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.
* Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.
* Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.
* Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.
* Assist with training of Housekeeping staff.
* May be required to clean rooms as business needs dictate.
* Ensure completion of cleaning projects on a biannual basis.
* Ensure overall guest satisfaction.
Qualifications
* High School diploma or equivalent required. College course work in related field helpful.
* At least two to three years of progressive experience in a hotel or related field preferred.
* Previous supervisory responsibility preferred.
* Ability to stand during entire shift.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Auto-ApplySenior Sales Manager - Hilton Columbus Downtown
Franklin, OH job
Join the Team at Hilton Columbus Downtown! Nestled in the heart of the Short North Arts District and connected to the Greater Columbus Convention Center, Hilton Columbus Downtown features two stunning towers with 1,000 guest rooms, 75,000 sq. ft. of event space, and several unique dining experiences.
Due to a recent promotion, we're seeking a Senior Sales Manager to join our exceptional team! This is an incredible opportunity to work for the only full-service, Hilton corporate-managed hotel in Columbus and continue growing your career in the hospitality industry.
Be part of a dynamic team where innovation, service, and success come together at one of the city's most remarkable hotels.
What will I be doing?
A Senior Sales Manager is responsible for securing groups and conventions by building and establishing relationships with customers. Hilton is looking for dynamic individuals who are well rounded and business minded. The sales office in a hotel is a fast paced, everchanging environment and is a true launching pad for those who aspire to grow their careers in hospitality.
* Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.
* Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams.
* Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.
POSITION STATEMENT
This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel.
* Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
* Prospecting- Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.
* Negotiations- Understand the customer and the business leaders expectations. Adapt to a changing market.
Customer and Account Management:
* Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.
* Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.
* Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market.
* Maintain up to date pipeline of business opportunities that will meet the short and long term business objectives for the designated market.
* Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.
* Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs.
* Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.
Prospecting:
* Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals.
* Create and execute plan to shift share from your competitors.
* Engage in outside sales activities to uncover needs, build relationships and to win new business.
Negotiations:
* Negotiate contracts and commission agreements with end user customers and intermediaries.
* Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers.
* Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.
#LI-JW1
What We're Looking For:
* Experience: Minimum of 3+ years in full-service hotel sales management required
* Hotel Size: Proven success in hotel sales (properties with 301+ guest rooms required
* Systems Knowledge: Delphi FDC experience preferred
The Benefits
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.
* Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment
* Vision, dental, life and disability insurance
* Mental Health Resources
* Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment.
* Go Hilton travel discount program: 100 nights of discounted travel per calendar year
* Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Access to your pay when you need it through DailyPay
* Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Inclusive family-building and fertility benefits
* Expanded bereavement leave.
* Adoption Assistance program
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Complimentary parking
* Team Member lunches in cafe
Sales Incentive
Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout
Banquet Cook (Part-Time) - Hilton Columbus Downtown
Franklin, OH job
The Banquet team at the Hilton Columbus Downtown is currently seeking a Part-Time Banquet Cook to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality!
Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, Hilton Columbus Downtown boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences.
Check us out:
Hilton Columbus Downtown | Dine & Drink
The ideal candidate will have previous experience in a similar role within a hotel banquet environment
You will have excellent organization skills and the ability to work quickly and with precision. Creativity, passion, dedication and a hunger to learn and progress is essential!
What will I be doing?
As a Banquet Cook, you would be responsible for preparing food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Prepare food items according to designated recipes and quality standards
* Maintain cleanliness and comply with food sanitation standards at all times
* Manage guest orders in a friendly, timely and efficient manner
* Ensure knowledge of menu and all food products
* Follow a production sheet with minimal guidance
* Demonstrate strong proper knife skills
* Have a strong understanding of mother sauces
* Visually inspect all food sent from the kitchen
* Practice correct food handling and food storage procedures according to federal, state, local and company regulations
The Benefits
* Access to Daily Pay
* Medical Insurance Coverage
* Best-in-Class Paid Time Off (PTO)
* 401k plan
* Hilton Discounted Travel and more!
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Front Desk Supervisor
Dayton, OH job
The Marriott at the University of Dayton is seeking a energized, servant leader with heavy customer service focus for our supervisor. Pay is $16.00 to $19.20 /hour Combination of am and pm shifts required. Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility - this role is perfect for you!
Role Responsibilities:
Provide the highest quality of service to the customer at all times.
Check guests in and out efficiently and in a friendly manner.
Handle guest mail and messages per established procedures.
Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies.
Take reservation requests efficiently.
Answer switchboard in accordance with standards of proper telephone etiquette.
Block rooms and handles special requests.
Monitor room availability and offer AGM and GM assistance in yield management and restrictions.
Handle safe deposits by guests per established procedures.
Keep lobby and desk area clean and presentable.
Have a thorough knowledge of emergency and security procedures.
Must have clean driving record
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now!
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Host, Gallerie Bar and Bistro (Part Time) - Hilton Columbus Downtown
Franklin, OH job
Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Food & Beverage Team at the Hilton Columbus Downtown - Gallerie Bar and Bistro are currently seeking a Host/Hostess (Part Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality!
Check us out: Hilton Columbus | Food & Drink
We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more!
What will I be doing?
As a Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Welcome guests and ascertain their dining needs
* Seat guests and manage the seating chart
* Monitor restaurant activity to determine seating and dining flow
* Perform opening and closing duties, as needed
* Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
* Ensure knowledge of menu
* Respond to guest inquiries and requests in a timely, friendly and efficient manner
* Assist fellow team members and other departments wherever necessary to maintain positive working relationships
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Barista/Market Attendant, The Market - Hilton Columbus Downtown
Franklin, OH job
Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Market Team at the Hilton Columbus Downtown is currently seeking a Barista/Market Attendant (Full Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality!
Check us out: Food + Drink | Hilton Columbus
We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, and much more!
What will I be doing?
As a Barista/Market Attendant, you would be responsible for greeting and serving guests beverages and/or food in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Greet guests and respond to guest requests in a timely, friendly and efficient manner
* Brew, sell, promote and prepare beverages according to established recipes and standards
* Take guest beverage orders and accurately input orders in appropriate point-of-sale system
* Maintains cleanliness of work area/outlet
* Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
* Requisition, stock and rotate products
* Secure and store all beverages, food and other equipment items
* Deposit cash drops, secure and balance bank and sign out/in keys
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Lead Cook, Gallerie Bar & Bistro - Hilton Columbus Downtown
Franklin, OH job
Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Gallerie Bar & Bistro Team at the Hilton Columbus Downtown is currently seeking a Lead Cook (Full-Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality!
Check us out: Hilton Columbus | Food & Drink
We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more!
What will I be doing?
As a Cook Supervisor, you would be responsible for overseeing and participating in the preparation of food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Oversee and prepare food items according to designated recipes and quality standards
* Oversee and maintain cleanliness and food sanitation
* Manage guest orders in a friendly, timely and efficient manner
* Ensure knowledge of menu and all food products
* Stock and maintain par levels for designated food station(s)
* Visually inspect all food sent from the kitchen
* Practice correct food handling and food storage procedures according to federal, state, local and company regulations
* Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, assisting with evaluations, training, scheduling and assigning work and delivering recognition and reward
* Prepare requisitions for supplies and food items, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!