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HEI Hotels & Resorts jobs in Houston, TX - 175 jobs

  • Director of Revenue

    HEI Hotels and Resorts 4.3company rating

    HEI Hotels and Resorts job in Houston, TX

    About Us HEI Hotels and Resorts is excited to embark on a new chapter with the Houston Grand Hotel - River Oaks, transitioning into our portfolio as an independently affiliated hotel with Marriott in November of 2025. The Houston Grand Hotel places you in the heart of the city's prestigious Uptown district, just moments from the sophisticated River Oaks District and The Galleria. Discover the best address from our downtown Houston luxury hotel, where timeless elegance meets modern sophistication. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Optimize room and catering revenue through the development and implementation of effective inventory management and pricing strategies. Monitor all distribution channels to ensure effective selling. Analyze reports to understand future demand forecast and past trends and translate this information to set/adjust strategies leading to increased market share. Essential Duties and Responsibilities Optimize RevPAR by analyzing/forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix, including group, transient, wholesale catering revenues etc. Manage and update current selling strategies and product information in all available distribution channels/reservation sources (onsite, third-party reservation providers, call centers, websites, GDS, etc.) Facilitate Daily and Weekly Sales and Revenue Strategy meetings. Conduct ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition. Actively participate in budgeting and business planning for the Food and Beverage department including Catering, and any other revenue generating department. Work with the Regional Director of Revenue Management in recommending and implementing of Revenue Management programs and new initiatives at the hotel. Active participant in all pricing decisions for transient, group, and wholesale segments. Work with the hotel DOSM and hotel team to establish strategies to increase revenue of both rooms and catering. Contribute to the financial success of the hotel via participation in annual budgeting and sales and marketing plan process. Generate and distribute daily, weekly, and monthly revenue management reports and present results from all segments including internet channels. Maintain historical statistical data from all distribution channels, in all market segments. Continually monitor all pertinent travel related websites to ensure competitiveness in both availability and price. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills At least five years revenue management experience, sales experience preferred. Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or relevant field of work preferred. Strong analytical skills, ability to identify relevant data and use it to draw inferences with reference to impact on hotels revenues. Ability to quickly adapt to a constantly changing market with a revenue positive effect. Ability to use PMS, reservation and revenue management systems and Delphi systems to implement optimal strategies. Proficiency in Microsoft Office, strength in Word and Excel. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $96k-115k yearly est. 21d ago
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  • Laundry Attendant

    HEI Hotels & Resorts 4.3company rating

    HEI Hotels & Resorts job in The Woodlands, TX

    About Us The Woodlands Resort, Curio Collection is the perfect retreat in the Houston Area, and only 2 miles away from The Woodlands Waterway. The resort is celebrating 50 years along with The Woodlands township. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Attend to the cleaning process of hotel linens to ensure guests and associates experience a clean hotel. Essential Duties and Responsibilities * Operate washing and drying equipment, load, and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. * Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. * Set the proper drying and cooling times for different types of linen. * Clean up machines and surrounding areas. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Must possess a valid driver's license. * Working knowledge of the use of laundry chemicals and different formulas, as well as effects on various types of linen. * Ability to prioritize and organize work. * Ability to lift, bend, stoop, push or pull heavy loads, and stand for long periods of time with or without reasonable accommodation. * Requires lifting bundles of linen weighing up to 75 lbs. Ability to push and/or pull wheeled carts weighing up to 100 pounds with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $16.00 - $16.00 Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $16-16 hourly Auto-Apply 22d ago
  • Security Officer - Hilton Houston Americas

    Hilton 4.5company rating

    Houston, TX job

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans “Be the Calm in the Center of Downtown.” Located in the heart of downtown Houston and connected to the George R. Brown Convention Center, Hilton Americas-Houston is a flagship hotel known for world-class hospitality, high-profile conventions, and vibrant daytime activity. We are seeking a professional, dependable, and service-oriented Full-Time Daytime Security Guard to help maintain a safe, welcoming environment for our guests, team members, and visitors. A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property Promote safe work practices Initiates preliminary investigations into incidents, as needed Writes reports and ensures accuracy of necessary documentation, as needed Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manne
    $22k-29k yearly est. Auto-Apply 20d ago
  • Housekeeper/Room Attendant - Homewood Suites Conroe

    Hilton 4.5company rating

    Conroe, TX job

    ** Job Title: ** Housekeeper As part of Team Hilton, our Housekeepers love being a part of our award\-winning culture\. From flexible scheduling and a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program, you'll love working at Hilton\! ** What are the benefits of working for Hilton? ** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Go Hilton travel program:100 nights of discounted travel + Access to your pay when you need it through DailyPay + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount\! + Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents + Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications + Flexible shifts and days off + Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at\-home care via AmazonCare + Mental health resources including free counseling through our Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + 401K plan and company match to help save for your retirement \*\* _Available benefits may vary depending upon property\-specific terms and conditions of employment_ ** What will you do as a Housekeeper? ** Hilton Housekeepers are the heart of our hospitality, making our hotels a home away from home for our guests\! Your meaningful work impacts the guest's stay from start to finish, providing a safe and clean environment for all\. A day in the life of a Hilton Housekeeper may include: + Friendly interactions with our guests to make their stay memorable and comfortable + Cleaning our guest rooms to keep them in excellent shape, including making beds, cleaning bathrooms, dusting, vacuuming and ownership of the room product + Changing and replenishing bed linens, towels and guest supplies and amenities + Wearing your comfortable Team Member apparel specially designed with your function in mind + Stocking, organizing and transporting the housekeeping supply cart across the hotel, allowing you to get your steps in and stay active\! + Being a key part of the Hilton mission: Filling the earth with the light and warmth of hospitality\! ** What is it like working for Hilton? ** The future of hospitality is bright at Hilton \(******************************* a leading global hospitality company with a diverse portfolio ofworld\-class brands \(****************************************** Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(***************************************** Instagram \(********************************************** learn more about what it's like to be on Team Hilton\! _ It is the policy of Hilton to employ qualified persons without regard to the individual's sex, color, race, religion, national origin, age, disability, sexual orientation, gender identity of any other protected group status as defined by and subject to applicable local laws\. Hilton's commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance the Company's competitiveness in attracting Team Members, customers, corporate partners and owners\._ **Job:** _Housekeeping and Laundry_ **Title:** _Housekeeper/Room Attendant \- Homewood Suites Conroe_ **Location:** _null_ **Requisition ID:** _HOT0C8ZZ_ **EOE/AA/Disabled/Veterans**
    $21k-26k yearly est. 15d ago
  • CDL P Driver

    Hilton Houston North 4.5company rating

    Houston, TX job

    Hilton Houston North is a recently renovated property located in the Houston City North Area, with 480 rooms and 36 meeting spaces (52,000 SQ Ft) to amaze our guests. We are looking for Top Candidates like You to bring our property alive by delivering exceptional service. Overview: Responsible for all guest service functions, including driving courtesy vehicles on surface streets and freeway. Also responsible for maintaining bell station, greeting guests, handling guest luggage, providing directions, assisting the front desk in answering phones and delivering items to guest rooms. Duties (not limited to): Drive guests between the airport and hotel and the local area. Obey all traffic rules and speed limits for safe, accident-free trips. Open & close vehicle doors for guests. Utilize bell carts to transfer luggage and packages to and from rooms, vehicles, and/or loading areas. Run hotel errands as instructed by management. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Qualifications: CDL Driver License with Passenger Endorsement. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays. Excellent communication and customer service skills. Physical work is a primary part of the job, and it is performed both inside the hotel, and inside and outside of a vehicle. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and loud noises. Lifting up to 100 pounds. Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling. About our Management Company Our Management Company, Driftwood Hospitality Management, is one of the top third-party hotel management in the US with more of 85 Properties between the United States, Puerto Rico and Costa Rica and our portfolio has outstanding partnership with 20 hospitality brands like Marriott, Hilton, IHG, Wyndham, Choice, and numerous Independent Boutique hotels. Driftwood elevates the industry by its passion for hospitality, resources, technology and by nurturing and advancing our in-house talent. Ready to start our journey with us?
    $32k-46k yearly est. 18d ago
  • Vacation Sales Representative

    Hilton Grand Vacations 4.8company rating

    League City, TX job

    Do you love the outdoors and enjoy helping others plan their next great adventure? Join Hilton Grand Vacations as a Vacation Sales Ambassador inside Bass Pro Shops, where you'll connect with guests and introduce them to exciting vacation ownership opportunities-all while representing a trusted brand in a fun, high-energy retail environment. Why Join Us? Because It's "Where You Belong"! * Earning Potential: Market-leading base pay plus commission. Top performers in 2024 earned over $120,000! * Day-One Benefits: Medical, Dental, Vision, 401(k), and Paid Time Off * Team Member Travel Program: Enjoy discounted rates at incredible properties around the globe. * Career Growth: Ongoing training and development to help you thrive * Collaboration: Encouraging, unified, and uplifting-where every success is shared. Schedule Details: Our Vacation Sales Ambassadors must be available to work a flexible schedule, including nights, weekends, and holidays. What You'll Do * Greet and engage with Bass Pro Shops customers to promote vacation ownership opportunities in a friendly and professional manner * Deliver compelling presentations that highlight the benefits of vacation ownership * Establish trust with guests and identify their travel interests and needs * Meet or exceed individual and team sales goals * Provide concierge-style service by recommending local attractions and offering discounted vacation packages * Participate in training to sharpen your skills and stay informed on our offerings What We're Looking For * High school diploma or equivalent; college a plus * Successful completion of a criminal background check * 1 year sales experience is a plus, but a positive demeanor and willingness to learn are even more important * Proven ability to communicate clearly and professionally with guests, team members, and leadership. * Comfortable using a computer for everyday tasks * Many of our top-performing sales professionals come from a wide range of industries, including finance, investments, real estate, luxury goods, fundraising, entrepreneurship, premium automotive sales, hospitality, and personal services We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $31k-46k yearly est. 27d ago
  • Maintenance Engineer - Hilton Houston Post Oak by The Galleria

    Hilton 4.5company rating

    Houston, TX job

    Hilton Houston Post Oak is looking for a Maintenance Engineer to join the Team! Located in the vibrant Uptown district, just steps from The Galleria, Hilton Houston Post Oak blends elegance with convenience. Team members enjoy working in a stylish hotel featuring spacious guest rooms, an outdoor pool, 24-hour fitness center, and multiple dining options including The Promenade and Brittany Bar. With modern meeting spaces and warm Texan hospitality, this is the perfect place to build a rewarding career in hospitality. Classification\: Full-Time Shift: Various - must be available to weekdays, weekends, and holidays. (Mostly 2-3 days Overnight, 11\:00pm - 7\:00am, and other days may be AM or PM shifts) Pay Rate\: The pay rate for this role is $18.00 and is based on applicable and specialized experience and location. Want to learn more? Hotel Website, Instagram What will I be doing? As an Engineer, you would be responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting, HVAC work and masonry Conduct inspections for preventive maintenance needs Record and report completed repairs and items that require further attention EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-JO1
    $18 hourly Auto-Apply 23d ago
  • Night Auditor - DoubleTree by Hilton Houston Medical Center

    Hilton 4.5company rating

    Houston, TX job

    Located in the heart of the Medical Center district, DoubleTree by Hilton - Medical Center serves patients, families, medical professionals, and business travelers who rely on us for comfort, consistency, and genuine hospitality during important moments. Our hotel offers a welcoming environment where compassion, professionalism, and attention to detail truly matter. We're looking for dedicated, service-oriented team members who take pride in supporting guests visiting nearby hospitals, clinics, and research facilities. If you enjoy making a positive impact-whether through a warm greeting, a clean and comfortable room, or seamless service-we'd love to have you on our team. A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage Ensure credit card system reconciles to daily transaction lists Schedule, assign daily work, inform and train team members Monitor, observe and assist in evaluating team member performance What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
    $23k-29k yearly est. Auto-Apply 9d ago
  • Bellperson - Hilton Americas Houston

    Hilton 4.5company rating

    Houston, TX job

    The Hilton Americas-Houston is seeking to hire a Full Time Bellperson to join their Team! Located in the heart of downtown Houston, this beautiful 1200 room hotel is connected to the George R. Brown Convention Center via skywalk and adjacent to both Discovery Green Park and Toyota Center - home of the NBA's Houston Rockets. The ideal candidate is responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Shift\: must be able to work a flexible shift that includes, morning, evenings, weekends and holiday. The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to your pay when you need it through DailyPay Health insurance Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportive parental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) *Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet and escort arriving and departing guests to and from their accommodations Retrieve and transport guest luggage Inspect guest rooms and acquaint guests with these rooms and their features Respond to guest inquiries and requests in a timely, friendly and efficient manner Organize and store luggage, as needed, according to guidelines Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments Ensure messages and faxes are regularly delivered throughout the day Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed Assist in the maintenance, appearance and functionality of equipment What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
    $21k-28k yearly est. Auto-Apply 1d ago
  • Banquet Server (On-Call) - Hilton Houston Post Oak by the Galleria

    Hilton 4.5company rating

    Houston, TX job

    **Apply in minutes, right from your phone\.** **_What are you waiting for? Apply now to join one of Fortune's Top 3 Best Companies to Work For\! Hilton provides wonderful benefits, travel discounts, and the best opportunities for growth with Hilton's continuously growing community\!_** A Banquet Server is responsible for delivering and serving food and beverage items to banquet guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you will be responsible for performing the following tasks to the highest standards: + Set banquet tables to meet function specifications + Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments + Ensure menu knowledge + Remove china, glassware, silverware, etc\. from tables at the conclusion of the meal period and deliver to the stewarding area + Ensure guest satisfaction throughout the meal service + Respond to guest requests in a friendly, timely, and efficient manner + Assist fellow team members and other departments wherever necessary to maintain positive working relationships + Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc\. **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Banquets_ **Title:** _Banquet Server \(On\-Call\) \- Hilton Houston Post Oak by the Galleria_ **Location:** _null_ **Requisition ID:** _HOT0C93Z_ **EOE/AA/Disabled/Veterans**
    $18k-25k yearly est. 14d ago
  • PM Supervisor - Housekeeping Hilton Houston Post Oak

    Hilton 4.5company rating

    Houston, TX job

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Located just half a mile from The Galleria-America's fourth-largest shopping mall-and minutes from Memorial Park and the Houston Arboretum & Nature Center, Hilton Houston Post Oak by the Galleria offers an upscale retreat in the heart of Houston's vibrant Uptown district. Downtown Houston is only six miles away, making our hotel the perfect destination for both business and leisure travelers. Property Highlights: Accommodations: Stylish guest rooms and suites designed for comfort and convenience. Amenities: A second-floor outdoor pool with ample seating for relaxation. A 24-hour fitness center for your wellness needs. Two on-site restaurants and a bar, offering diverse dining options. Location: Steps from world-class shopping, dining, and entertainment at The Galleria. At Hilton Post Oak, we pride ourselves on delivering exceptional service and creating unforgettable experiences. From the moment guests arrive, our team ensures a seamless, welcoming stay that reflects Hilton's commitment to hospitality excellence. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner EOE/AA/Disabled/Veterans
    $27k-37k yearly est. Auto-Apply 29d ago
  • Engineer - Hilton Houston Convention Center

    Hilton Worldwide 4.5company rating

    Houston, TX job

    Be the Backbone of an Iconic Downtown Hilton." At Hilton Americas-Houston, located in the heart of downtown and connected to the George R. Brown Convention Center, excellence isn't optional-it's our standard. As a General Maintenance Team Member, you play a vital behind-the-scenes role in delivering the flawless guest experience Hilton is known for worldwide. Starting rate of pay is $18.60 per hour. Must be flexible to work mornings, evenings, and weekends. An Engineer is responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As an Engineer, you would be responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas * Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment * Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting, HVAC work and masonry * Conduct inspections for preventive maintenance needs * Record and report completed repairs and items that require further attention What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $18.6 hourly 22d ago
  • Steward (Dish Washer)

    Four Seasons Hotels Ltd. 4.4company rating

    Houston, TX job

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A lone star welcome in the country's capital of southern cool. We can't wait to welcome you to Houston, the country's capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou & Bottle. About the role: The Steward is responsible for the cleaning, maintenance, and sanitation of china, glass, silver, kitchen equipment and kitchen production areas in accordance with production requirements and quality standards while maintaining a safe work environment. What you will do: * Clean and sanitize china, glass, and silver using the dishwashing machine; load and unload dishware and flatware from dishwashing machine and store properly. * Clean and sanitize all ovens, steam kettles, mixers and other kitchen equipment as well as all kitchen drains, sinks, floors, and walls; clean, dust, seep, mop, polish, scrub, wash, strip, and buff kitchen and pastry shop production areas and hallways. * Clean and sanitize all pots, pans, and kitchen utensils using the correct cleaning and rinsing solutions. * Safely set-up, clean, and utilize the silver burnishing machine to clean, polish, sort, and transport silver following a daily or weekly schedule; place damaged or excessively worn pieces in a designated area for repair. * Safely utilize and store all cleaning compounds, chemicals, and materials including soaking solution utilizing the correct protective clothing. What you bring: * Passion for cleaning! * Ability to work independently * Previous housekeeping experience in a luxury hotel preferred but not required What we offer: * Competitive Salary, wages, and a comprehensive benefits package * Excellent Training and Development opportunities * Complimentary Accommodation at other Four Seasons Hotels and Resort * Complimentary Dry Cleaning for Employee Uniforms * Complimentary Employee Meals Schedule & Hours: * This is a full-time position * Open availability expected, with scheduled shifts including late nights, holidays and weekends Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
    $23k-33k yearly est. Auto-Apply 3d ago
  • Loss Prevention Officer - Hilton Houston Post Oak by The Galleria

    Hilton 4.5company rating

    Houston, TX job

    Hilton Houston Post Oak by the Galleria is looking for their next Full Time Loss Prevention officer. The ideal candidate will be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This is a fantastic opportunity for anyone looking to kickstart or grow their HR Career with an internationally recognized "Great Place to Work". Pay\: $16.00 per hour Shift\: Must be able to work a flexible schedule that includes AM, PM along with weekends and holidays as needed. The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to your pay when you need it through DailyPay Health insurance Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportive parental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property Promote safe work practices Initiates preliminary investigations into incidents, as needed Writes reports and ensures accuracy of necessary documentation, as needed Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $16 hourly Auto-Apply 20d ago
  • Assistant Director of Housekeeping

    HEI Hotels and Resorts 4.3company rating

    HEI Hotels and Resorts job in Houston, TX

    About Us HEI Hotels and Resorts is excited to embark on a new chapter with the Houston Grand Hotel - River Oaks, transitioning into our portfolio as an independently affiliated hotel with Marriott in November of 2025. The Houston Grand Hotel places you in the heart of the city's prestigious Uptown district, just moments from the sophisticated River Oaks District and The Galleria. Discover the best address from our downtown Houston luxury hotel, where timeless elegance meets modern sophistication. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service. Essential Duties and Responsibilities Oversees staff of room attendants, house persons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected, and standards are met. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline when appropriate. Arrange staff work schedules, determining days off, insuring staffing levels are based on occupancy and/or any current or anticipated projects. Submits payroll records, correcting errors to ensure pay is on time and includes any purchased rooms, extra cleanup, cots, etc. Maintain and review computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers. Communicate both verbally and in writing to provide clear direction to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills 2 years of housekeeping experience, preferably in a comparable hotel. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Ability to work effectively under time constraints and deadlines. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $26.50 - $28.00 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $26.5-28 hourly 49d ago
  • On Call Spa Therapist

    HEI Hotels and Resorts 4.3company rating

    HEI Hotels and Resorts job in Houston, TX

    About Us The story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property's rebirth. Just as The Laura once forged intrepidly ahead, navigating waters once thought impassable, our hotel will help to take Downtown Houston into a brave new future filled with culinary excellence, inspiring creativity, and opportunities for both business and pleasure too numerous to count. We are building our team with passionate, hospitality focused individuals who are looking to create a memorable experience for our guests. When you join the family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from free lunch, discounted parking to travel benefits, and much more. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Responsible for performing all esthetic services (including all facials and waxing services) for guests and members of the Spa. Responsible for communicating and transcribing all information regarding guest medical history, services performed, skin analysis and product recommendations into the Spa Computer System. Essential Duties and Responsibilities Greet guests and members in a professional, friendly manner. Select the appropriate spa treatments based on the client's needs after reviewing the client intake form with each guest. Perform spa treatments within the scope of training and utilizing draping protocols. Complete accurate and legible client intake notes. Create an excellent experience for guests and members through a therapeutic touch and friendly attitude. Promote the health and wellness benefits of spa treatments specific to each client and recommend frequency of services. Safeguard client information and confidentiality. Execute professional boundaries and do not engage in dual relationships with clients. Maintain a professional clean appearance of self and clinic by wearing a clean and pressed uniform, following the table dressing and draping protocols, and keeping the therapy room clean. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Current state cosmetology or Esthetician's license. High school diploma or equivalent. Minimum of two years' experience in esthetics. In-depth knowledge of the latest esthetic industry techniques, equipment, services, and products. Willing to maintain the highest levels of confidentiality regarding guests and staff. Customer service oriented and able to communicate effectively with clients, clinic management, fellow therapists, and sales staff. Ability to lift, bend, stoop, walk, push carts up to 50lbs. with or without reasonable accommodation. Good dexterity in fingers, wrists, and hands with or without reasonable accommodation. Ability to stand and move throughout spa and continuously perform essential job functions with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $48k-72k yearly est. 10d ago
  • Busser - FT

    HEI Hotels & Resorts 4.3company rating

    HEI Hotels & Resorts job in Houston, TX

    About Us The story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property's rebirth. Just as The Laura once forged intrepidly ahead, navigating waters once thought impassable, our hotel will help to take Downtown Houston into a brave new future filled with culinary excellence, inspiring creativity, and opportunities for both business and pleasure too numerous to count. We are building our team with passionate, hospitality focused individuals who are looking to create a memorable experience for our guests. When you join the family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from free lunch, discounted parking to travel benefits, and much more. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service. Essential Duties and Responsibilities * Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware. * Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments. * Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary. * Transport all dirty tableware from dining room to dishwashing area for proper cleaning. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Knowledge of the appropriate table settings and service ware. * Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. with or without reasonable accommodation. * Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? Yes Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $19k-28k yearly est. Auto-Apply 50d ago
  • Recreation Supervisor

    HEI Hotels & Resorts 4.3company rating

    HEI Hotels & Resorts job in The Woodlands, TX

    About Us The Woodlands Resort, Curio Collection is the perfect retreat in the Houston Area, and only 2 miles away from The Woodlands Waterway. The resort is celebrating 50 years along with The Woodlands township. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Essential Duties and Responsibilities * Ensure the entrance to pool area restricted to guests and club members. * Inventory of all supplies at the pool. Including but not limited to: glow items, towels, tiki boats, oars, kayaks, paddle boards, lounge chairs, umbrellas and tables. * Supervise opening and closing procedures of Recreation facilities. * Supervise evening activities and entertainment under direction of Pool •Experience Manager and Recreation Manager. * •Perform other duties (administrative, budgetary, proposals, sales, etc.) as directed by Pool Experience Manager or company policy. * Assist with updates on supplies needed, damaged products, unsafe areas and new ideas to improve the recreation department. * Be able to enforce all rules. Including but not limited to: Proper uniform, tiki rentals, cleaning outlets appropriately, organizing chairs, monitoring breaks, pool towel policies, etc. * Be able to lead special projects that require manual labor. Including but not limited to: moving chairs, cleaning chairs, pool towel distribution, power washing, group recreation and event set ups. * Assure cleanliness and organize the following areas: Main Pool, Lagoon, Dolphin Deck, Walkways, Sunset Pool, Tranquility Pool and other areas as needed. * Cleaning, maintaining and repairing patio equipment including chairs, umbrellas and beach tables. * Monitor and address regulations and safety concerns at the Main Pool, Lagoon, Sunset Pool, Tranquility Pool and other areas as needed. * Deep clean deck and floor areas. * Issuing and inventorying pool towels. * Regular attendance of meetings in conformance with the standards, which may be established and revised by HCR from time to time, is essential to the successful performance of this position. * Required to work holidays, weekend, day and night shifts as needed. Qualifications and Skills * High School Diploma or Equivalent. * Must be able to speak, read and write English fluently. * Customer service experience of 2 - 3 years preferred. * Supervisory experience desired. * Must have excellent interpersonal skills when dealing with guests, associates, and the general public. * Proficient with conflict resolution and creative problem solving * Should have knowledge of the local areas attractions and entertainment. * Must be able to learn and adapt to a fast paced environment. * Must be able to work independently and in a fast paced environment. * Must be able to interact with a wide range of people. * •Applicants should be capable of bending, kneeling, climbing, and lifting of 50lbs. * Be able to execute basic office tasks. Computer proficiency in Microsoft Word, Excel and Outlook. * Extremely customer-service orientated with multi-tasking Working Conditions: The majority of your working hours will be completed outside in varying temperatures and conditions including high heat and rain. Compensation Salary Range: $16.00 - $16.00 Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $16-16 hourly Auto-Apply 2d ago
  • Pool Supervisor

    HEI Hotels & Resorts 4.3company rating

    HEI Hotels & Resorts job in The Woodlands, TX

    About Us The Woodlands Resort, Curio Collection is the perfect retreat in the Houston Area, and only 2 miles away from The Woodlands Waterway. The resort is celebrating 50 years along with The Woodlands township. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Essential Duties and Responsibilities * Monitor servers and busperson adherence to all service standards. * Supervise service of guests, being watchful of signals from guests in need of service. * Assist manager to establish and monitor sidework duty completion. * Maintain bank to HEI Hotels and Resorts standards. * Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage. * Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up. * Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages. * Communicate daily with restaurant manager with regard to special events, house counts, etc. * Assist restaurant manager in conducting menu classes and taste panels. * Communicate both verbally and in writing to provide clear direction to staff. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * High School Diploma or equivalent required. * Hotel experience preferred. * Ability to use point of sale. * Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation. * Ability to push/and pull carts of products weighing up to 150 pounds with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $21.00 - $21.00 Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $21-21 hourly Auto-Apply 2d ago
  • Banquet Manager

    HEI Hotels and Resorts 4.3company rating

    HEI Hotels and Resorts job in The Woodlands, TX

    About Us The Woodlands Resort, Curio Collection is the perfect retreat in the Houston Area, and only 2 miles away from The Woodlands Waterway. The resort is celebrating 50 years along with The Woodlands township. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Banquet Manager is responsible for the daily operations of the Banquet area. May be involved in the budgeting process and monitoring of daily revenues and payroll expenses. Essential Duties and Responsibilities Supervise and direct the Banquet associates including captains, servers, lead housemen, and housemen. Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend and conduct performance and salary reviews, recommend discipline and termination, as appropriate. Supervise the daily operations of the Banquet area (order and maintain supplies, review set-up and food and beverage preparation and service) to ensure compliance with LSOPs and SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality, and hospitality. Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product. Calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment. Calculate and prepare the daily service charges and payroll ensuring accurate, prompt reporting to the Accounting Department. Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills More than two years of post-high school education. Experience required by position is from one to two full years of employment in a related position with this company or other organization(s). Hotel experience preferred. Requires working knowledge of HEI banquet/catering food and beverage services, policies, or operations. Knowledge of computer equipment. Ability to compile facts and figures in accordance with established procedures. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player with or without reasonable accommodation. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Ability to work effectively under time constraints and deadlines. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $44k-58k yearly est. 60d+ ago

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