HEI Hotels & Resorts jobs in Los Angeles, CA - 345 jobs

About Us Surround yourself with modern comforts at the Westin Pasadena. Elevate your career working near Historic Old Town Pasadena, Rose Bowl Stadium, Pasadena City Hall, museums, and restaurants. Be part of a group of people who are passionate about the Hospitality Industry. When you join our Team, you will receive competitive compensation, benefits and PTO programs. Our associates are also eligible to take advantage of life-needs such as health and wellness, a robust retirement plan, travel benefits, product and service discounts with all Marriott brands worldwide, and much more! Daily our associates enjoy a free meals in our spacious associate cafeteria. Monthly we have a Town Hall meeting celebrating our associates, special delights from our Chef, and prizes. Join our commitment to our community with one of our monthly volunteer activities throughout the city. Come see us today to learn more! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Hotel Departments in their purchasing needs, while monitoring hotel spending. Essential Duties and Responsibilities * Communicate with Director Food and Beverage, Executive Chef and Sous Chefs and order all F and B products according to hotel needs and specifications. Forecast operational needs and schedule deliveries of all food and beverage items. * Monitor the grades and quality of products received to ensure that they meet the hotel's established standards. * Determine the food and beverage requirements for all catering menus, and orders according to guarantee of the menus. * Participate in all hotel meetings including weekly staff, Food and Beverage, and daily menu meeting. * Supervise purchasing staff, including interviewing prospective associates for the purchasing department, training, coaching, counseling and discipline, to ensure the smooth operation of all aspects of the purchasing department, such as ordering, receiving, issuing and storing. * Obtain bids from vendors, using the telephone and FAX machines, according to the specifications set by the department heads. Determine the best possible price for the desired items, and place orders for all non-food items. •Schedule deliveries of non-food items to meet the operational needs outlined by the department heads. * Maintain HEI Hotels and Resorts purchasing programs and arrangements. •Ensure adherence to all corporate purchasing policies and procedures such as requisition process. * Personally check and ensure appropriate levels of inventories are maintained to minimize waste and maximize ratio turnover. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job related duties as assigned. Qualifications and Skills * High school diploma or equivalent required. * Hotel experience preferred. * Must have full knowledge of food, beverage, general and printing products and purchasing procedures. * Basic mathematical and computer skills to order items and track deliveries. * Ability to apply basic supervisory skills to plan, organize, direct, coach, train and discipline associates, as necessary. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $26.00 - $26.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

A leading global hospitality company is seeking a Hotel Manager for their Waldorf Astoria Beverly Hills. You will oversee operations, ensuring guest satisfaction and team engagement, while upholding luxury standards. The ideal candidate has extensive experience in luxury environments, particularly in leadership roles at high-revenue properties. This position offers a competitive salary range of $210,000 - $230,000 annually along with robust benefits. #J-18808-Ljbffr

Why work for Fairmont? At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description SUMMARY Perform day-to-day administrative functions of the Executive Office and insure an effective and efficient level of communication and coordination within the organization. Oversee common administrative functions that include correspondence, office telephone communications and responses. Establish and maintain general and specific office procedures, records, reservations, reports and logs. Coordinate the office to insure effectiveness and establish lines of communication with key managers to insure efficient flow of information. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a consistently professional presence in the Executive office Assist with scheduling appointments and travel, answering phones, relaying messages for the GM and Dir of Rooms Provide direct support to the General Manager and Director of Rooms, including personal matters, managing work calendar, travel accommodation and events, producing correspondence and reports, and scheduling hotel meetings Communicate and coordinate with department leaders to collect data and information to prepare reports and presentations Coordinate the visits of VIP guests, ensuring they receive the highest level of service Serve as a principal source of information for the team and organize and implement administrative systems and procedures Handle highly confidential/private matters Assist with presentations for townhall, ownership and corporate Manage Trust You, TripAdvisor, Google, etc. responses. Resolve online and in-house guest complaints when needed Assist and keep a track of the LQA and Forbes internal audits Present action plans when needed Prepare the welcome letters for guests Pick up and deliver internal mail First hand contact with ownership, asset management, corporate and residents Photocopy, distribute, and file all letter/email correspondence for complaint/compliment letters, comment cards Control the complimentary nights guest certificates Manage all guest correspondence for the Executive Office and any compensation letters from the Front Office or F&B Assist Corporate office representative and Dir of Rooms with problem resolution Maintain lobby ambassador, leadership schedule in order Assist operational departments with projects and collateral as requested by the GM or Dir of Rooms Assist with external and internal requests for preferential room rates, VIP reservations for rooms and dinning. Organize itineraries for incoming VIP's in collaboration with GM or Dir of Rooms Assist Concierge and VIP coordinator with any special guest requests or needs Order VIP amenities generated from the Executive office Maintain the office supply inventory Maintain the confidentiality of all correspondence and communication within the office Compile, take and send out the minutes for meetings that are requested As required, assist other department such as sales or PR for client relation events Be available with prior notice to have flexible working hours for morning and evening work related activities Assist the Human Resources office with administrative assistance when necessary. Perform other hotel tasks as assigned Assist with presentations for townhall, ownership and corporate Manage Trust You, TripAdvisor, Google, etc. responses. Resolve online and in house guest complaints when needed Assist and keep a track of the LQA and Forbes internal audits Present action plans when needed What is in it for you: Salary Range: USD$80,000 to USD$90,000 gross Discounted hotel rooms, food & beverage rates and spa services to employees at our sister properties around the globe Duty meal in our staff cafeteria and dry cleaning of work attire Learning programs through our Academies to promote growth and development so that you can perform at your full potential Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Qualifications QUALIFICATIONS necessary to perform this job successfully include but are not limited to: Excellent interpersonal communicative skills and ability to deal effectively with wide range of individuals and personalities. Must be comfortable communicating with affluent persons, aggressive businesspersons, executive level staff, and in handling guest complaints while maintaining composure Excellent telephone skills, meticulous with regards to messages and funneling the caller to the right source to resolve the problem 5 years hotel experience as a minimum. Thorough working knowledge of MS Word, Excel, e-mail, and ability to research information on the internet Demonstrated organizational skills Must be discreet and able to diffuse difficult situations Ability to handle multiple tasks Competency with basic accounting functions Excellent typing and general secretarial skills Mature, professional demeanor Positive attitude Fluent in English Ability to speak Spanish preferred. Must be able to communicate clearly with colleagues and applicants via phone, face to face, and written means. Additional Information Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Visa Requirements: Must provide proof of eligibility to be employed in the United States of America. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Why work for Fairmont? At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description Food & Beverage Outlet Manager As the Food and Beverage Outlet Manager, you are responsible for managing the daily F&B operations, including the selection, development and performance management of employees. In addition, you oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience. What you will be doing: Operational Leadership: Lead and oversee daily operations of the food and beverage department, specific outlets, or event venues. Ensure that all areas operate smoothly, in alignment with hotel standards, and exceed guest expectations. Problem-solving, and organizational skills. Guest Service Excellence: Quickly and professionally handle guest concerns, ensuring satisfaction and a memorable experience. Passion for guest service and an ability to inspire the team to exceed guest expectations. Anticipate guest needs and create a welcoming atmosphere to foster loyalty. Team Management: Recruit, train, and develop staff to foster a high-performing and guest-focused team. Manage team scheduling, allocate resources, and maintain open communication to support team morale and effectiveness. Revenue Maximization & Cost Management: Implement strategies, promotional offers, and practices to increase revenue while balancing costs. Manage inventory, control expenses, and work closely with the finance team to optimize budget adherence. Event Coordination & Execution: Collaborate with clients to understand event requirements and ensure flawless execution. Oversee the setup, breakdown, and management of event, working with other departments for seamless service. Compliance & Safety: Ensure adherence to all health, safety, and hotel policies. Maintain the highest standards of hygiene, sanitation, and food safety practices across all managed areas. Inventory & Supply Chain Management: Monitor stock levels, place orders as necessary, and work closely with suppliers to secure the best quality products within budget constraints. Interdepartmental Collaboration: Foster strong relationships with other hotel departments, such as Sales, Marketing, and Housekeeping, to enhance guest services and operational efficiency. Qualifications Your experience and skills include: University degree in Hotel/Restaurant management or related discipline a strong asset Minimum of 2 years' experience as Manager in a high volume Food & Beverage operation, preferably within luxury hotels Strong ability to manage teams effectively, with a focus on coaching and mentoring employees Exceptional organizational skills with the ability to manage multiple priorities and timelines Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company Policies and procedures, personnel management, recordkeeping, and preparation of reports Must possess a valid driver's license Knowledge of CBA compliance and experience managing unionized teams, preferred Additional Information What is in it for you: Salary Range: $78,000 - $85,000 USD Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Competitive Health Benefit Package within 30 days of employment 401(k)/Roth IRA Eligibility after 60 days of employment Cell Phone Usage Reimbursement Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Visa Requirements: Must provide proof of current eligibility to be employed in the United States of America.

EOE/AA/Disabled/Veterans Come join the team at Hilton Los Angeles Airport as a Busser! We're located just three miles away from SoFi Stadium, the Intuit Dome, and The Forum. Here you will enjoy a dynamic workplace that provides discounted parking, meals while on shift, and room discounts for you and your family through our Go Hilton Travel discount program for stays at any of our properties worldwide which is why we know that you'll love being a part of the Hilton team! Wage\: The hourly rate is $22.50 and is based on applicable and specialized experience and location. Schedule\: Availability from 3pm-11pm required Tuesday-Saturday. Weekdays, weekends and holidays required. The ideal candidate will possess: Previous food service experience Previous fine dining experience a plus Previous customer service experience Ability to work in a fast paced environment independently What will I be doing? As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! Hilton LAX is and Equal Opportunity Employer -M/F/Veteran/Disability/Sexual Orientation/Gender Identity. The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Hilton Anaheim is seeking a Utility Steward/Dishwasher to join our team! In this role, you'll help maintain the heart of our kitchen by transporting and cleaning cooking utensils and service ware. You'll play an essential part in supporting our culinary team and contributing to Hilton's commitment to delivering exceptional guest service and hospitality. Our property has 1,574 rooms, is newly renovated and located in the heart of California's famous Orange County, adjacent to the Anaheim Convention Center and steps from the Disneyland Resort. If you have a passion for culinary and want to learn and grow in the hospitality industry this is the perfect opportunity! Now is the time to join Hilton, the BEST hospitality brand to work for. The ideal candidate for this role will possess\: The ability to work a full shift (8 hours) walking and standing. The ability to bend, stoop, walk and lift/push/pull up to 50 lbs. Can work a flexible schedule that includes nights, weekends and holidays. Previous experience as a Steward, Dishwasher, or in the Housekeeping Department is a PLUS! Shift Pattern\: Full-Time Shift Schedule\: 5\:00pm - 1\:30am Hourly Range\: $22.41 per hour - $28.01 per hour What will I be doing? As a Steward, you would be responsible for transporting and cleaning cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils Scrub pots and pans Burnish, de-tarnish and polish silver Stock and maintain supplies and equipment Perform cleaning duties including, but not limited to, mopping and removing trash Transport and store clean service ware Train other stewards, as needed Prepare and place clean service ware for events and functions

About Us At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. Join our team of Experience Curators! Concert Hospitality has an amazing opportunity as a Front Desk Supervisor About Hilton Garden Inn Hilton Garden Inn offers business and leisure guests upscale and affordable accommodation with modern amenities for a hotel experience that is simply on another level. At Hilton Garden Inn, you'll find an open, inviting atmosphere with warm, glowing service, thoughtful touches and elevated food and beverage experiences that make your stay easier and more comfortable. You should join our team if you... Believe that every guest interaction is an opportunity to create a memorable experience. · Have a passion for hospitality and take ownership of delivering exceptional service. · Understand that the details make all the difference, and every touchpoint matters. · Thrive in a fast-paced environment where teamwork and adaptability are key. · Love being part of a story-creating connections with guests and leading a team to do the same. You're a great fit for this role if you love... · Leading and motivating a team to deliver outstanding guest service. · Handling guest inquiries, concerns, and service recovery with professionalism and empathy. · Training and mentoring front desk associates to uphold the highest standards. · Overseeing daily front desk operations, ensuring seamless check-ins and check-outs. · Working collaboratively with all hotel departments to enhance the guest experience. We're excited to have you join us because you... · Have a natural ability to connect with people and a passion for guest satisfaction. · Present yourself with professionalism, confidence, and a welcoming demeanor. · Possess strong leadership and team-building skills. · Communicate effectively, both verbally and in writing. · Have solid organizational and problem-solving abilities. · Can manage multiple tasks efficiently, even under pressure. · Are adaptable and open to evolving procedures and challenges. Here's the Core of Concert Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS. What else do YOU need to know… This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer. Salary Description $24.50 per hour

A Bellperson/ Shuttle Driver is responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. A Bellperson/Shuttle driver will also be responsible for safetly transporting guests to/from the local area, such as the Ontario Airport, local shopping areas, etc\. as assigned\. **What will I be doing?** As a Bellperson/Shuttle Driver, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. In the driving capcacity, you were be responsible for shuttling guests to/from the local airport, and any assigned routes/destinations within the local market\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Greet and escort arriving and departing guests to and from their accommodations + Retrieve and transport guest luggage + Inspect guest rooms and acquaint guests with these rooms and their features + Respond to guest inquiries and requests in a timely, friendly and efficient manner + Organize and store luggage, as needed, according to guidelines + Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments + Ensure messages and faxes are regularly delivered throughout the day + Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed + Drives property\-designated vehicles to and from guest destinations such as guest room or local airport, as needed + Assist in the maintenance, appearance and functionality of equipment **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! The hourly rate is $17\.25 per hour and is based on applicable and specialized experience and location\. **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Full Time Bellperson / Driver_ **Location:** _null_ **Requisition ID:** _HOT0C85E_ **EOE/AA/Disabled/Veterans**

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Director of Housekeeping is responsible for the supervision and coordination of all housekeeping activities regarding the cleaning and maintenance of the property. This is a high energy role for someone who embodies and values Kimpton culture! Some of your responsibilities include: * Select, staff, recruit, hire, and train qualified housekeeping candidates. * In charge of scheduling all regular and irregular cleanings Ex: room carpets, upholstery, and draperies as needed, along with annual or semiannual deep cleaning projects and window cleaning as necessary. * Responsible for the cleanliness of all common areas, meeting spaces, and public areas of the hotel. * Review MOD report for room moves, guest issues and special requests * Responsible for preparing room assignments, distributing keys and assigning floors for all housekeeping staff each morning. * Communicate with the Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests. * Assist with guest requests as required. * Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines. * Review and update systems and supplies purchased for guest room accommodations using budgetary guidelines. * Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks. * Maintain good performance and efficiency levels by setting quality standards following hotel procedures and policies. * Control all expenditures relating to Housekeeping, including, labor, guest room supplies, and all cleaning supplies and equipment. * Prepare annual housekeeping budget. * Manages all employees in the Housekeeping Department. * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. * Responsibilities include interviewing, hiring, and training, employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. What You Bring * Bachelor's degree in hospitality or similar industry preferred. * 3+ years management experience in boutique hotel industry. * Basic knowledge of MS Office. * Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. We invite you to join the world of luxury hospitality at Fairmont Century Plaza as part of our Inspire Program in Food and Beverage. This 12-18 month immersive leadership journey is designed to help you grow into a confident, capable first-time leader within Fairmont, making your mark within one of the world's most storied luxury brands. Through a combination of structured cross-exposure, Hotel Executive Committee mentorship, and real-world business impact, you'll build the skills, mindset, and experiences that will shape your career. Job Description: Your Development Journey: As an Inspire, your journey will unfold as follows: * Onboarding & Orientation: Embark on a comprehensive brand and service culture immersion, align on your cross-exposure schedule, and be introduced to your dedicated mentor and division team. * Cross-Exposure Experience: Broaden your division-specific expertise through hands-on, in-depth operational understanding in different functional areas within your division. * Business Impact Project: Apply your learning to a real-world business challenge, conceptualizing and executing a project that allows you to showcase your leadership, innovation, and strategic thinking. Enter a global competition to put your project on center stage. * Hotel Executive Committee Mentorship: Learn from an experienced leader who will help guide your growth, inspire your leadership journey and connect you to the Fairmont values. * Build your community: Connect with your peer community of Inspire participants from our network of hotels, enhancing your global mindset and support network. * Be Inspired: Join our virtual leadership speaker series connecting you with Senior Leader Throughout this program you will: * Build strong relationships and network with Hotel Executive Committee leaders and colleagues across the hotel. * Continuously develop leadership skills, build business acumen, and contribute to creating exceptional guest experiences. * Make meaningful impact and drive results within your assigned areas of focus. What's In it For You: * Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe * We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH * Salary: $75,000-$80,000 Qualifications * A recent graduate with a degree in Hospitality Management, Business Administration, or a related field. * Demonstrated passion for luxury hospitality and a strong desire to develop into a future leader in hotel operations. * Proven leadership potential, evidenced by academic achievements, extracurricular activities, or previous work experience. * Exceptional communication and interpersonal skills, with the ability to connect effectively with diverse groups of people. * Strong analytical and problem-solving abilities, with a proactive approach to challenges. * High level of adaptability, resilience, and a positive attitude in a fast-paced environment. * Embrace the Fairmont brand promise and luxury in your role and in all your interactions. * Foster an inclusive environment where every individual feels valued and respected. * Create an environment where colleagues are empowered, supported, and recognized. Additional Information Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Visa Requirements: Must provide proof of eligibility to be employed in the United States of America. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

About Us Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel and a proud member of Preferred Hotels & Resorts. The property features 149 guest rooms and suites, a signature rooftop poolside restaurant by Wolfgang Puck, a full-service spa, and an intimate live music venue. Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place. Delivering an experience that's magnetic, quietly bold, and unmistakably West Hollywood. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Sales Team in the administrative functions required for effective hotel sales and management. Essential Duties and Responsibilities Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork. Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum, and other documents. Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct caller's request. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner. Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transport documents weighing up to 10 pounds to offices, mailrooms, and other locations throughout the hotel building. Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc. Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction. Organize, file, and retrieve documents in appropriate binders in order to maintain essential records used in the department operation. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Hotel experience preferred. Basic administrative knowledge such as business letters, formats, and telephone etiquette. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy. Ability to access and accurately input information into a computer using Microsoft Office Suite. Ability to follow written and verbal instructions. Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation. Ability to set-up and maintain filing systems. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $31.90 - $31.90 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

About Us Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel and a proud member of Preferred Hotels & Resorts. The property features 149 guest rooms and suites, a signature rooftop poolside restaurant by Wolfgang Puck, a full-service spa, and an intimate live music venue. Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place. Delivering an experience that's magnetic, quietly bold, and unmistakably West Hollywood. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates, and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. Essential Duties and Responsibilities * Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. * Perform preventative maintenance assignments on a scheduled basis (e.g., "room care"). * Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement. * Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment. * Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs. * Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening). * Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed. * Move furniture and fixtures throughout the building. * Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. * Exposure to extreme temperatures. * Operation of heavy machinery. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry. * Hotel experience preferred. * Climbing, reading, standing, walking, and routinely lifting 25 lbs. to 50 lbs. with or without reasonable accommodation. * Must be able to receive instructions and communicate progress of work assignments. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $37.00 - $37.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

Located in Downtown LA's cultural corridor, Conrad Los Angeles is the city's newest luxury destination, featuring over 300 rooms, a world\-class spa, a 16,000\-square\-foot rooftop pool deck, 12,000 square feet of event space, and three dynamic dining experiences-including our signature restaurant, San Laurel, **all in partnership with Chef Jose Andres' award\-winning restaurant group,** JoseAndresFoodGroup \(****************************** **\.** **Want to get an inside look?** Take avirtual tour \(***************************************************************************************** As the **Director of Sales & Marketing** , you will be responsible for overseeing commercial strategies for your hotel\. Your goal is to improve the performance of the asset by connecting strategy and business processes\. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions\. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth\. **What will I be doing?** The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process\. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance\. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals\. In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills\. **Strategy:** ·Produce your hotel's Annual Multi\-Year Commercial Strategy Plan, in partnership with on\-property leaders and regional support ·Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves ·Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient ·Work with Commercial Leadership to ensure that Business Review Guidelines \(current to 5 years\) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share ·Support hotel B2B marketing, digital marketing, social media, public relations and communications activities\. Guide the e\-Commerce teams to ensure online hotel content is accurate and effective ·Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies ·Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets ·Develop and execute departmental expense budget and forecasts ·Develop and maintain detailed and real\-time knowledge of all competitor and market activity ·Responsible for the execution of the Sales and Catering Sales annual SIP \(Sales Incentive Program\) **Leadership:** ·Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel\. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies ·Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi\-annual basis ·Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools ·Responsible for recruiting and retention of all sales and marketing roles ·Lead, engage, and develop team members, including ongoing performance development and Career Development Plans ·Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: ·Group Sales ·Business Transient Sales ·Leisure Sales ·Catering Sales ·Marketing ·Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals **Ownership, Customer, and Stakeholder Relations:** ·Own performance and commercial activity reporting for each of your hotels \(i\.e\., performance status communication and response plans\) ·In concert with AVPs, Regional Commercial Director and General Manager\(s\), present commercial strategies to key business partners and ownership groups\. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside \(strengths & weaknesses\) ·Liaise with Hilton Worldwide Sales, regional support and brand teams ·Build strong relationships with CVB, community influencers and 3rd party travel partners ·High level of engagement with customers from all sales segments ·Support of team's high\-impact site visits and pre\-convention meetings ·Support of sales managers sales travel into feeder markets **What are we looking for?** To fulfill this role successfully, you should demonstrate the following minimum qualifications: · Hotel Sales, Catering or Marketing Experience · Leadership management Experience · Ability to travel · Experience in hotel management, or related industry, essential · Highly professional presentations and communication \(oral and written\) skills · Proficiency with standard Microsoft Office · Ability to perform critical analysis It would be helpful in this position for you to demonstrate the following capabilities and distinctions: · Four\-year college degree preferred · Adaptable experience with business strategy, business planning, and business plan development · Ability to speak multiple languages · Multiple Brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: · Hospitality \- We're passionate about delivering exceptional guest experiences\. · Integrity \- We do the right thing, all the time\. · Leadership \- We're leaders in our industry and in our communities\. · Teamwork \- We're team players in everything we do\. · Ownership \- We're the owners of our actions and decisions\. · Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: · Quality · Productivity · Dependability · Customer Focus · Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **The Benefits** - Hilton is proud to have an award\-winning workplace culture ranking \#2 Best Company To Work For in the U\.S\. \(*************************************************************** We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: · Access to your pay when you need it through DailyPay · Health insurance · Career growth and development · Team Member Resource Groups · Recognition and rewards programs · Go Hilton travel discount program · Best\-in\-Class Paid Time Off \(PTO\) · Supportive parental leave · Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount · Debt\-free education \(*************************************************************************************************************************************** : Access to a wide variety of educational credentials \(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\) \*Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\. _The annual salary range for this role is $180,000 to $195,000 and is based on applicable and specialized experience and location\._ We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance\. \#LI\-TA1 **Job:** _Sales_ **Title:** _Director of Sales and Marketing \- Conrad Los Angeles_ **Location:** _null_ **Requisition ID:** _HOT0C7ST_ **EOE/AA/Disabled/Veterans**

About Us Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel and a proud member of Preferred Hotels & Resorts. The property features 149 guest rooms and suites, a signature rooftop poolside restaurant by Wolfgang Puck, a full-service spa, and an intimate live music venue. Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place. Delivering an experience that's magnetic, quietly bold, and unmistakably West Hollywood. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Provide guidance and leadership to The Spa, ensuring consistent compliance with spa industry guidelines and hotel policies, and quality guest service while maximizing departmental profits. Essential Duties and Responsibilities Implement and manage spa's daily quality process including goal communication, associate improvement, and compliance with HEI Hotels and Resorts' standards of product and performance, service recovery and problem resolution. Disseminate feedback from comment cards, guest satisfaction and service failure measurements and coach accordingly. Interview, hire, train, motivate, conduct performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate for spa associates including, but not limited to Manager(s), Supervisor(s), Therapists, Front Desk and Attendants. Maintain accurate and up to date records regarding required licensing of spa staff. Communicate both verbally and in writing to provide clear direction to staff. Assign and instruct Spa Therapists and Associates in details of work. Observe performance and encourage improvement. Monitor business levels and hotel occupancy and make staffing adjustments accordingly. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Supervise the budgeting, forecasting, cost, and inventory controls. Prepare Forecast expenses and actual results for the spa revenue and expenses. Provide expertise with regard to the spa's core business vis-à-vis company meetings and activities. Be available and able to assist in all aspects of operations as needed based on business needs. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Hotel experience preferred. Requires the exercise of considerable managerial skill as position involves frequent decisions, meeting of deadlines, negotiations of contracts of vendors, analytical ability and the planning, organization development and coordination of large-scale work projects. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Complex mathematical skills and considerable skills in the use of a calculator to prepare complex mathematical calculations without error, i.e. budgets, forecasting. Ability to be mobile for significant distances between and within buildings on the property. Ability to observe performance and detect signs of emergency situations and respond with proper action with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $90,000.00 - $100,000.00 AnnuallyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

About Us Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel and a proud member of Preferred Hotels & Resorts. The property features 149 guest rooms and suites, a signature rooftop poolside restaurant by Wolfgang Puck, a full-service spa, and an intimate live music venue. Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place. Delivering an experience that's magnetic, quietly bold, and unmistakably West Hollywood. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Provide superior customer service while maintaining a clean and attractive outlet for guests. Essential Duties and Responsibilities * Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to, and understand requests. * Prepare customers' orders as requested accurately and efficiently. * Ring guest check correctly. Close the check to the proper method of payment, (i.e., cash, credit card or house charge). * Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution. * Maintain the highest level of standards for all product preparation. * Clean or sanitize work areas, utensils, equipment, service stations or seating areas. * Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management. * Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing. * Ability to operate a keyboard and Point of Sale procedures. * Ability to effectively deal with and resolve conflict situations, such as inaccurate check total. * Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $23.60 - $23.60 Hourly Tipped/Service Charge Eligible? Yes Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. is $21.00/hr What will I be doing? As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage * Ensure credit card system reconciles to daily transaction lists * Schedule, assign daily work, inform and train team members * Monitor, observe and assist in evaluating team member performance What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

About Us Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel and a proud member of Preferred Hotels & Resorts. The property features 149 guest rooms and suites, a signature rooftop poolside restaurant by Wolfgang Puck, a full-service spa, and an intimate live music venue. Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place. Delivering an experience that's magnetic, quietly bold, and unmistakably West Hollywood. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage and benefit administration, compliance with statutory requirements and the execution of associate relations activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their guest service and business objectives. Essential Duties and Responsibilities * Provide assistance, guidance and counseling to the General Manager, management staff and associates in order to maximize the quality and professionalism of the hotel staff by listening and interpreting concerns and objectives and seeking solutions. * Ensure that associates are developed and utilized to their maximum potential by controlling the implementation, administration and monitoring of all training programs. Instruct training classes, analyze and review current and proposed methods, consult with and make recommendations to the management staff for improvement. * Direct and instruct the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient associates. Conduct interviews for all management positions. Ensure all other pre-selection activities are completed, including drug testing, reference checks, background checks, etc. Ensure all new hires and existing associates possess proper employment eligibility verifications. * Ensure compliance with all Company policies and procedures and Federal, State and Local laws and regulations which pertain to Human Resources. Implement new procedures and communicate verbally and in writing any new requirements. Oversee compliance with Affirmative Action Plan. * Direct and administer associates relations programs and activities such as associate recognition and service award ceremonies, social functions and general hotel meetings to maintain a positive associate relations climate. Monitor the associate performance appraisal programs. Analyze evaluations to ensure appraisal comments are appropriate and verify goals are measurable and achievable. Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * 3+ Years of Human Resources Experience. * Hotel experience preferred. * Bachelor's Degree in applicable field or HR certification is helpful. * Ability to deal effectively with all applicants and associates with tact and diplomacy, to diffuse anger and collect accurate information and resolve conflicts. * Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of Federal, State and Local laws and regulations pertaining to Human Resources matters. * Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. * Leadership skills to motivate and develop staff and to ensure accomplishment of goals. * Able to set priorities, plan, organize and delegate. * Basic mathematical skills in order to perform moderately complex calculations for salary and benefit administration and to forecast departmental expenses using a calculator and/or moderately complex computer system. * Ability to prepare correspondence and meet deadlines. * Ability to prepare office memorandum and correspondence as well as provide clear and meaningful instructions, guidance, and counseling to all associates. * Ability to observe associates in the workplace, analyze operations and detect situations of concern with regard to areas such as associate performance, grooming, training, policy adherence and morale. * Ability to work effectively under time constraints and deadlines. * Ability to stand, walk and sit and continuously perform essential job functions for an eight-plus hour shift with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $165,000.00 - $175,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette Ability to read Banquet Event Orders and set up diagrams Knowledge of appropriate table settings and service ware Must posses strong organizational skills Ability to work in outdoor areas Be familiar with all events happening at the hotel Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans The Hilton Irvine is hiring a Banquet Houseperson. We are a union property and cannot guarantee a number of shifts weekly, but do offer benefits (pending eligibility) including insurance, free lunch, paid time off, hotel discounts and other perks! Schedule\: Must have open and flexible availability to work a variety of AM and PM shifts. Ability to work holidays and weekends is required. The ideal candidate will possess: Banquet houseperson or houseman experience is not required, but past banquet set up or banquet experience is ideal. Ability to read, write and speak English required Ability to lift 75+ lbs Open availability including days, nights, weekends and holidays Wage: Rate is $20.64 - $25.80 A Banquet Houseperson is responsible for set-up, break down and cleaning of all banquet spaces and functions. Assisting guest in functions areas as needed. What will I be doing? A Houseperson is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards: Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris Ensure equipment is in full working order and report any defects Project a professional manner to guests and team members Assist back of house team when requested Able to lift and Push Banquet Equipment Assist with set ups to ensure department runs efficiently Manage the set up relating to Food and Beverage functions in a timely manner Lift/Pull/Push at least 50 pounds Comply with hotel security, fire regulations and all health and safety legislation Attend training provided by the hotel

About Us Set in the heart of beautiful Orange County, Costa Mesa Marriott provides excellent service, upscale amenities and a Southern California location that allows guests to explore the area with ease. As an associate at the Costa Mesa Marriott, you will enjoy many great perks! We hold town hall meetings monthly with incentives and team building activities, as well as holiday parties, treat carts, ice cream socials, and lunches with the General Manager. Additionally, you will have access to free shift meals! What are you waiting for? Join us today at the Costa Mesa Marriott. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Prepare food of consistent quality and assist in kitchen functions. Essential Duties and Responsibilities * Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers. * Start food items that are prepared ahead of time, making sure not to over prepare estimated needs. * Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures. * Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of-stock items or possible shortages. Assist in keeping buffet stocked. * Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables. * Assist in setting up plans and actions to correct any food cost problems, control food waste, loss and usage per HEI Hotels and Resorts standards. * Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Finger/hand dexterity in order to operate food machinery with or without reasonable accommodation. * Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $25.50 - $25.50 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.