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Managing Director jobs at HEI Hotels & Resorts - 1792 jobs

  • Director of Operations

    HEI Hotels & Resorts 4.3company rating

    Managing director job at HEI Hotels & Resorts

    About Us Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for. Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies. Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter. And that's not all - as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program. At Westin, you're not just choosing a job; you're stepping into a world of opportunities. Ready to rise? We can't wait to welcome you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Support General Manager in managing the Rooms, Food and Beverage, Financing, Sales and Marketing, and Repairs and Maintenance Departments to achieve the guest satisfaction scores, operating and financial goals of the owner. Act as General Manager in his/her absence when necessary. Essential Duties and Responsibilities * Lead all operational managers to success on daily, weekly, monthly and annual action plans related to property strategic plan. * Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. •Ensure compliance of brand standard operating procedures and policies. * Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts. Develop and implement controls for expense management. Ensure staff is utilizing labor management tools to schedule and control labor costs. * Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members. * As a member of the Executive Committee for the property, the Director of Operations is expected to help create and execute the financial objectives of the hotel. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Minimum 3-5 years of management experience, preferably in both rooms and FandB. * Computer literacy and financial management required. * Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. * Able to resolve guest, supervisor, and associate conflicts. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $90,000.00 - $110,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $90k-110k yearly Auto-Apply 30d ago
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  • Global Group Sales Director - Accounts (Remote)

    Hilton 4.5company rating

    Urban Honolulu, HI jobs

    A global hospitality leader is seeking a Director, Sales Worldwide Accounts to drive market growth and expand corporate relationships. In this role, you will guide strategic account planning and collaborate with teams to enhance client solutions. Ideal candidates will possess 10 years of sales experience in the hotel or travel industry, strong analytical skills, and a Bachelor's Degree. Benefits include a comprehensive package and a salary range of $100,000-$145,000. #J-18808-Ljbffr
    $100k-145k yearly 6d ago
  • Global Group Sales Director - Accounts (Remote)

    Hilton 4.5company rating

    Boston, MA jobs

    A leading global hospitality company is seeking a Director of Sales Worldwide Accounts to enhance their sales strategy and grow market share. The ideal candidate will have over 10 years of hotel/travel sales and account management experience, along with a solid understanding of the hospitality industry. Responsibilities include account planning and collaboration with cross-functional teams. This role presents a great opportunity to work in a dynamic environment with a prominent organization offering competitive compensation and extensive benefits, including remote work options. #J-18808-Ljbffr
    $87k-157k yearly est. 6d ago
  • Director Asset Management

    Morrow & Associates 4.2company rating

    Houston, TX jobs

    We're hiring a strategic and results-driven Director of Asset Management in Houston to lead performance and value creation across our client's U.S. multifamily portfolio. Since 2006, our client has acquired over $6 billion in assets across North America (21,000+ units) with a primary focus on multifamily residential properties. Due to continued growth and major expansion plans, our client is looking to add a Director of AM to their local team. Office is located in Sugar Land, TX. This Director of Asset Management is a newly created position that will be responsible for overseeing third-party property and construction management, implementing business plans, and driving operational excellence across the communities. This is a key leadership role that will play a major part of our client's continued expansion. What You'll Do Develop and execute annual business plans, budgets, and strategic initiatives for U.S. multifamily assets Play a major role as the portfolio grows via acquisitions Monitor financial performance and ensure alignment with investment proformas and NOI targets Oversee third-party property management, and capital projects Support underwriting and due diligence for new investment opportunities Report on market trends, portfolio performance, and strategic insights to investment leadership Mentor and develop junior team members What You Bring Bachelor's degree 8+ years of progressive experience in multifamily asset management Demonstrated ability to improve NOI, occupancy, and portfolio value Proficiency in financial modeling, underwriting, and capital planning Strong project management and leadership skills Experience with executive reporting and strategic presentations A proactive mindset with a strong sense of ownership and accountability Our client is in growth mode and rapidly expanding their US portfolio. They currently have a small team in Houston (Sugar Land) overseeing their US properties, and this Director role will be one of the leaders in this office. This is a terrific opportunity to play a major part in our client's expansion and there is plenty of growth potential!
    $102k-210k yearly est. 4d ago
  • Group Sales Director: Hotels, Growth & Team Leadership

    Intercontinental Hotels Group 3.9company rating

    San Francisco, CA jobs

    A leading hotel chain in San Francisco is looking for a Sales Director to develop revenue sales strategies, manage team performance, and enhance client relationships. The ideal candidate will have 2-4 years of experience in hotel sales, a bachelor's degree in marketing or a related field, and strong team management skills. The position offers a competitive salary range of $135,000 to $155,000 plus bonus opportunities. Join us in shaping our hotel's success and achieving sales goals. #J-18808-Ljbffr
    $135k-155k yearly 4d ago
  • Director of Property Operations - Luxury Resort Leadership

    Hilton Worldwide, Inc. 4.5company rating

    Hawaii jobs

    A leading hotel chain in Hawaii is seeking a Director of Property Operations to lead and oversee the safety and functionality of the facility. The role demands a strategic leader with substantial experience in managing operations within a large-scale resort environment. Candidates should possess a strong background in safety compliance, budgeting, and team management. The position offers competitive compensation, including a salary range of $175,000 to $190,000, depending on experience, along with comprehensive benefits. #J-18808-Ljbffr
    $175k-190k yearly 6d ago
  • Global Sales Director, Extended Stay (Remote Opportunity)

    Hyatt Hotels Corporation 4.6company rating

    Chicago, IL jobs

    Global Sales Director, Extended Stay (Remote Opportunity) - Hyatt Hotels Corporation is seeking a dynamic and strategic leader to join our Hyatt Sales Force Americas team as Director of Extended Stay. In this role, you will lead a team to shape and execute the global sales strategy for Hyatt's extended stay segment, driving growth and strengthening our position in this rapidly expanding market. As the Director of Extended Stay, you will lead initiatives to increase revenue, build strategic partnerships, and capture market share by engaging long-term stay clients, relocation partners, corporate accounts, and government contracts. You'll collaborate across functions-sales, marketing, revenue management, and distribution-to optimize pricing and positioning, and empower local teams with tools and training. This is an exciting opportunity to make a significant impact on Hyatt's future by leveraging your leadership skills, market expertise, and innovative thinking. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization. Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: Annual allotment of free hotel stays at Hyatt hotels globally Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption Paid Time Off, Medical, Dental, Vision, 401K with company match Who You Are As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally. The Role The Director of Extended Stay is responsible for leading and executing the global sales strategy for the extended stay segment across all markets. This role will lead a team to focus on enhancing the Extended Stay Program with Hyatt Hotels, with a focus on increasing the share of Hyatt Sales Force Managed accounts for project-based, extended stay, or regional needs that align with the Essentials Portfolio. The Director of Extended Stay will report to the Senior Global Director, Transient. Key Responsibilities: Develop and implement a global extended stay sales strategy aligned with brand goals. Identify high-potential markets and segments for extended stay growth. Lead global sales campaigns, roadshows, and trade missions to promote extended stay offerings. Build and maintain relationships with key global accounts, including relocation firms, project-based corporate clients, and extended stay travel buyers. Oversee global RFP responses and negotiate long-term contracts. Ensure high client satisfaction and retention through personalized service and account management. Provide training and tools to empower local sales teams to sell extended stay effectively. Work closely with the HSF Team to uncover extended stay opportunities within Globally Managed accounts. Collaborate with Distribution, Revenue management, and marketing to optimize pricing and positioning. Monitor global trends in extended stay travel, relocation, and workforce mobility. Analyze competitor strategies and identify opportunities for differentiation. Recommend program enhancements and service innovations based on client feedback. Effectively communicate and bring Hyatt's story to life Champion new and existing hotels and other company initiatives and priorities Resourcefully engage all areas of the organization to find collaboration opportunities Possess a strong customer service mindset Engage with hotel sales teams, operators, and owners to build rapport and increase awareness of the Extended Stay Program offerings Stay current on market conditions, forecasts, and trends and translate to action with proactive measures to drive sales Maintain a high level of productivity while working independently in a fast-paced and relatively autonomous environment Demonstrate strong follow-up, organizational skills, and leadership mindset Demonstrate a commitment to Hyatt's core values Qualifications Experience Required: 10+ years related industry experience Strong understanding of the Extended Stay industry, programs, and a network of contacts Comprehensive knowledge of Hotels and the Operational and Sales Practices Ability to present with confidence Proficient within MS Office Experience Preferred: Bachelor's degree in Hospitality or a related field The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. We welcome you: Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. The salary range for this position is $98,600.00 to $128,000. This position is also eligible to earn incentive awards. The final salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate. Our family is always growing. Want to be in the know? #J-18808-Ljbffr
    $98.6k-128k yearly 3d ago
  • Regional Area Director, Extended Stay - Remote (70% Travel)

    Choice Hotels International, Inc. 4.6company rating

    Bethesda, MD jobs

    A major hotel franchisor is seeking a Regional Area Director for Extended Stay Brands to enhance revenue growth across franchise properties. This remote position involves extensive consulting, influencing operational excellence, and overseeing hotel openings. A Bachelor's degree and 8-10 years of leadership experience in hotel operations are required. Strong skills in communication, analytical problem solving, and revenue management are essential. The role involves significant travel (up to 70%) and offers a competitive salary of $114,907-$135,000 annually with performance-based bonuses. #J-18808-Ljbffr
    $114.9k-135k yearly 2d ago
  • Luxury Group & Buyout Sales Director

    Hyatt Hotels Corporation 4.6company rating

    Encinitas, CA jobs

    A leading global hospitality company is seeking a Director of Group Sales for their Encinitas location. This role focuses on driving sales performance for the resort primarily through group business with a strong emphasis on hotel-wide buyouts. The ideal candidate will have over 5 years of experience in luxury hospitality sales, a proven ability to achieve sales targets, and strong skills in account management and client engagement. This position offers a competitive salary in a prestigious environment. #J-18808-Ljbffr
    $127k-201k yearly est. 6d ago
  • Global Service Operations Director

    Bellwether Coffee 4.6company rating

    Berkeley, CA jobs

    A progressive coffee company headquartered in Berkeley, CA, is seeking a Head of Global Service Operations to lead customer support and service strategy. The role involves overseeing a technical support team and managing service operations worldwide, requiring collaboration with various departments and a commitment to sustainability. Candidates should have 7+ years in technical support leadership, with strong skills in ticketing systems and cross-functional teamwork. This is an onsite position requiring presence at least four days a week. #J-18808-Ljbffr
    $83k-151k yearly est. 5d ago
  • Head of Global Service Operations

    Bellwether Coffee 4.6company rating

    Berkeley, CA jobs

    Role: Head of Global Service Operations Department: Customer Experience Reports To: Chief Operating Officer Compensation Range: $150,000.00 - $180,000.00 annually About Us Headquartered in Berkeley, CA, Bellwether Coffee is working to positively transform the coffee industry by making coffee roasting more accessible and sustainable. Our revolutionary electric, ventless commercial coffee roaster does not require gas lines or expensive ventilation. It's the most consistent and controllable roaster available, has the lowest carbon footprint of any commercial roaster ever made, and was designed by coffee people who want a better future. Our roasting platform allows Bellwether customers to easily and responsibly source green coffee from incredible coffee farms around the world, expertly roast using artisan-crafted roast profiles, and share fresh, delicious coffee! About this Role This role will report to the Chief Operating Officer and be responsible for leading Bellwether Coffee's global service organization. This role will oversee customer support operations across our hardware (Shop Roasters), and coffee marketplace globally. You will manage the full lifecycle of customer technical support-from inbound tickets to field technician dispatch-ensuring fast resolution, seamless communication, and world-class customer experience. You'll also lead and manage our global service partner and distributor support strategy and framework. This leader will collaborate cross functionally across the organization, working closely with Supply Chain (parts), Engineering (troubleshooting), and Customer Success to create a scalable, data-driven, and proactive support model. Job Location The role requires on-site presence in Berkeley a minimum of 4 days per week. Primary Responsibilities Team Leadership & Strategy Build and lead the Technical Support team (Tier 1-3 support, escalation, and outsourced partners). Develop KPIs, SLAs, and reporting to drive continuous improvement and customer satisfaction. Own the strategy for scaling global support operations as Bellwether expands for customers, partners, service partners and distributors across 15+ countries. Customer Case Management Oversee triage and resolution of all customer trouble tickets, cases, and escalations. Establish clear escalation paths and ensure timely communication with customers. Maintain high CSAT and NPS through proactive support and issue prevention. Field & Outsourced Technician Coordination Manage the dispatching of Bellwether service technicians and third-party service partners. Ensure there are service partners within 2 hours of every roaster installation. Lead and manage service partner strategy globally Build, maintain and manage the relationships with outsourced service providers. Ensure quality, cost-effectiveness, and consistent customer experience. Parts & Repairs Coordination Partner with Supply Chain and Parts teams to ensure timely shipment of replacement parts. Track and optimize parts usage, warranty claims, and repair cycles. Create documentation and knowledge bases for repeatable solutions. Systems & Tools Oversee CRM/ticketing platform setup, workflows, and integrations. Drive automation and self-service options to reduce case load. Implement reporting dashboards for real-time visibility into support operations. Cross-Functional Collaboration Provide structured feedback to Engineering, Product, and Operations based on support insights. Partner with Customer Success to ensure a seamless customer journey post delivery. Collaborate with Marketing and Training to improve documentation and education. Ensure all the technical documentation is up-to-date and accessible. Qualifications 7+ years in customer technical support leadership, ideally with hardware + software experience. Proven track record building and scaling support teams in a high-growth environment. Experience managing outsourced service providers and field technicians. Strong knowledge of ticketing systems, CRM tools, and support operations best practices. Excellent cross-functional collaboration skills and executive presence. Passion for sustainability, technology, and customer success. You are authorized to work in the U.S #J-18808-Ljbffr
    $150k-180k yearly 5d ago
  • Chief Operating Officer

    Tenacity 3.6company rating

    Boston, MA jobs

    ORGANIZATION Tenacity is a dynamic nonprofit organization that empowers under-resourced Massachusetts youth to graduate from high school and achieve post-secondary success. Established in 1999, Tenacity has been providing high-dosage youth enrichment programs that promote literacy, life skills, racket sports, fitness skills, and social/emotional growth. The 135 staff have served more than 45,000 students, aged 6-22, from Boston, Worcester, and Chelsea, MA. Tenacity's provides the following: 300+ hours of youth enrichment programming per year, helping middle school students from under-resourced neighborhoods grow academically and socially while improving their level of fitness. Literacy skills that promote critical thinking and understanding through a curriculum designed around themes of social justice and student empowerment. Racquet sports and fitness instruction that results in athletic skills, improved physical fitness, an understanding of health, enthusiasm for sport, and perseverance on and off the court. Long-term, supportive guidance to encourage high school completion and post-secondary success. For 25 years, Tenacity students have achieved a 95% high school graduation rate, higher than the 2021 average graduation rate in Boston (79%). Also, 75% of Tenacity students are succeeding in or have completed college or other structured post-secondary programs, which significantly exceeds the rate for Boston Public School students (38%). Tenacity is recognized as a leader in in-school, after-school, and summer programs. All our well-rounded programs provide literacy/academic support along with racket sports/fitness instruction, offering youth personal attention and the opportunity to develop age-appropriate literacy skills, life skills, and physical fitness. Tenacity is about to launch a new, ambitious strategic plan whose six priorities are: Refine the program model to increase the number of students completing the College and Career Prep program and transitioning to post-secondary success. Advance planning and design for dedicated facilities to expand program offerings and foster belonging. Expand measurement, evaluation, and learning processes to better assess and improve impact. Strengthen funding model to sustainably deliver on future vision. Bolster operational capacity to align with Tenacity's future direction. Build on and strengthen Tenacity's brand in line with refined vision for impact. POSITION Reporting to the CEO/Founder, the Chief Operating Officer (COO) will be a critical thought partner to the CEO and other members of the Executive Leadership Team. The COO will be instrumental in establishing the groundwork for growth and enabling the CEO to focus on external relations, new facilities and fundraising. S/he will serve as a mentor and guide supporting the development of passionate, talented colleagues across program and functional areas. The COO will be charged with building the operations and the organizational infrastructure to support the strategic growth. Tenacity is seeking a leader with both the skills to facilitate Tenacity's growth and the patience to work with the organization at its current level. Of course, the winning candidate should be a champion of Tenacity's mission and goals and passionate about uplifting youth. The COO will lead the work of five members of the Leadership team. Director of Pathway Ace Academy Director of Pathway Operations Director of CCP/PSS Director of Summer Program and School Year Racquets & Fitness H.R. Manager Finance and Development will continue to report to the CEO. The ideal candidate is a collaborative, people-centered leader who values teamwork, communicates with transparency, and brings strong talent development, operational discipline and strategic vision. RESPONSIBILITIES Strategic Leadership Serve as a trusted advisor to the CEO on organization-wide planning, operational effectiveness, performance management, and sustainability. Partner with the CEO and other leaders to staff committees of the Board of Directors, notably: Civics Task Force, Facilities Task Force, Operations & DEI Committee, Finance Committee. Collaborate with the CEO and Leadership Team to achieve Tenacity's strategic goals; serve as the central point person for internal coordination across departments, ensuring clear communication and accountability across teams. Ensure the execution of the strategic plan. Program Oversight, Partnerships & Data Ensure that the Program Department's resources are aligned to achieve ambitious annual and longer-term goals. Partner with Program Directors and data staff to strengthen data collection/tracking, reporting, and evaluation systems. Support Program Directors in maintaining strong partnerships with schools and community organizations, including assistance with contract management and logistics. Recruit, retain, coach and lead Program staff in their professional development. Operational Leadership Incorporate nonprofit best practices, working closely with the CEO and CFO on operational budgets, audits, and planning. Ensure Tenacity's facilities are safe, organized, and well-maintained. Manage relationships with key vendors, consultants, and service providers to ensure high-quality and cost-effective operations. Ensure organizational insurance policies (general liability, property, vehicle, workers' compensation) are current and comprehensive. Oversee organizational systems such as SharePoint, BambooHR, and Microsoft 365 to improve communication and efficiency. Coordinate with IT consultants to ensure reliable technology support and data organization. Manage key transitions and initiatives, such as the 401(k) implementation and organizational systems improvements. Team Development, Human Resources, Employee Engagement & Culture Model and promote a culture of high performance, equity, respect, collaboration, professional growth and solutions-orientation. Implement more sophisticated programs to ensure retention, recruitment and development of staff. Mentor and support the professional development of Tenacity's managers and leaders. Provide high-level support to the HR & Operations staff, particularly around employee engagement, retention, recruitment, training and culture initiatives. Offer guidance on policy development, staff engagement, and internal communication. Partner with HR consultants and benefit vendors to ensure smooth administration of employee benefits, payroll, and compliance. Provide opportunities and training for staff to deliver and receive feedback. Cross Departmental Collaboration Support Program and Development teams in the efforts to highlight program outcomes and success stories. Collaborate across departments to ensure seamless execution of major events, including the Tenacity Cup, Paddles to Pathways, Community Festival, Tenacity University Practicum, Pathway to Post-Secondary Success, and Summer Tennis & Reading Program (STRP). Serve as a bridge between internal operations and external partners, modeling professionalism, accountability, and trust. QUALIFICATIONS Passion for Tenacity's mission and values. A bachelor's degree is required; an advanced degree in a related field is a plus. Minimum of ten+ years of experience leading nonprofit operations. Experience executing against ambitious strategic plans and implementing change for a growing, mission-driven organization. Success in leading a variety of teams from direct program engagement to operational functions, including Finance, HR, IT, Risk/Legal. Proven record of analyzing and reporting programmatic and financial results, supporting operational excellence and improving systems/processes in a dynamic, mission-driven environment. Demonstrated record of achievement in managing, motivating, inspiring, and collaborating with high-performing team of programmatic, functional and operational colleagues to achieve ambitious, measurable goals. Comfort in working in a well-resourced, yet lean environment. Does not require an expansive staff to be effective. Savvy manager who can prioritize competing needs, deliver tough messages and negotiate conflicts. Confident and secure but not ego-driven. Solutions oriented; sees the best in people. Maintains calm in crisis. Thrives in a fast-paced environment. Agile decision maker, innovative, curious. Flexible, can pivot. Gets up to speed and builds trust quickly. Knowledge of how to scale an organization experiencing rapid growth. Knows when to push and when to wait. Experience working in a founder-led and/or start-up organization a plus. Demonstrated success in establishing and maintaining systems and metrics to drive continuous improvement. Excellent communications skills. Warm, friendly and high-energy. Effective project manager. Impeccable integrity and ethics with excellent follow-through. Proficient in Microsoft 365, SharePoint, and HR platforms such as BambooHR. COMPENSATION $150,000 annually and a full benefit package. Applications should include a letter of interest and a current resume. Please indicate in your cover email where you learned about this opportunity.
    $150k yearly 1d ago
  • Blackstone Multi-Asset Investing (BXMA) - Chief of Staff to the Global Head of BXMA

    Blackstone, Inc. 4.1company rating

    New York, NY jobs

    The Chief of Staff will sit on the Strategic Initiatives team within BXMA and serve as a trusted advisor and strategic partner to the Global Head of the Division, providing high-level support across investment strategy, client strategy, and organizat Staff, Chief, Global, Leadership, Asset Manager, Project Lead, Business Services
    $137k-224k yearly est. 4d ago
  • Luxury Hospitality Commercial Strategy Director

    Halekulani Corp 4.7company rating

    Urban Honolulu, HI jobs

    A luxury hospitality brand in Honolulu seeks a Director of Commercial Strategy to lead the commercial agenda and drive revenue growth. The ideal candidate will strategize across Sales, Marketing, and Revenue Management to enhance brand loyalty and market position. Candidates should possess 10+ years in hospitality commercial strategy, showcasing a proven global leadership record. This role involves overseeing all commercial disciplines, ensuring cohesive strategies align with brand values and objectives. #J-18808-Ljbffr
    $83k-99k yearly est. 4d ago
  • Franchise Growth Director - Remote & Travel-Heavy

    Wyndham Hotels and Resorts, Inc. 4.4company rating

    Chicago, IL jobs

    A leading hospitality company is seeking a Director of Franchise Sales & Development to manage franchise opportunities across multiple states. This role requires strong sales achievements, organizational skills, and a willingness to travel approximately 80% of the time. Responsibilities include relationship management and negotiation of franchise agreements. Competitive compensation and comprehensive benefits are offered, making it an attractive opportunity to be part of a large hotel franchise network. #J-18808-Ljbffr
    $75k-143k yearly est. 6d ago
  • Director of Operations

    Cameron Smith & Associates, Inc. 4.1company rating

    Pittsburgh, PA jobs

    *THIS ROLE IS ON-SITE IN GREATER PITTSBURGH, PA" Our client, a rapidly expanding CPG food & beverage company, is seeking a Director of Operations to oversee end-to-end supply chain, production, and co-manufacturing operations from an office setting. This role will lead planning and execution across branded and private-label products, ensuring reliable production, efficient logistics, and cost optimization as the business scales across retail and e-commerce channels. Key Focus Areas: Manage and optimize relationships with multiple co-manufacturers and suppliers. Lead production scheduling, demand planning, and inventory management to meet forecast needs. Oversee procurement, logistics, and 3PL partnerships to ensure on-time fulfillment. Drive process efficiencies, cost savings, and operational excellence. Requirements: 5+ years in CPG operations or supply chain leadership, preferably within food & beverage. Proven experience managing co-manufacturing and vendor negotiations. Hands-on expertise in production and demand planning. Bachelor's degree in Supply Chain, Operations, or related field. If interested, please apply and include a PDF version of your resume titled as your name (ex: John Smith.pdf)
    $71k-123k yearly est. 4d ago
  • Vice President, Portfolio Operations

    Proper Hospitality 4.0company rating

    Los Angeles, CA jobs

    Proper Hospitality is seeking a Vice President, Portfolio Operations to join our corporate team in Los Angeles. The Vice President, Portfolio Operations is the senior operating leader accountable for portfolio wide hotel performance. This role has direct ownership of the Collective hotels and portfolio level operating authority across Proper and By Proper, ensuring consistent execution, strong GM performance, and disciplined delivery of results. This role owns operating outcomes, not operating infrastructure. Core Responsibilities Collective Hotels, Direct Ownership Directly manage and develop all Collective hotel General Managers Own Collective portfolio P&L performance and operating results Serve as primary owner facing executive for Collective assets Lead stabilization, turnaround, and recovery efforts Set expectations, enforce standards, and make GM and senior leadership changes decisively Portfolio Oversight, Proper and By Proper Hold portfolio level accountability for Proper and By Proper operating performance Ensure consistent execution of brand, guest experience, and operating standards Intervene directly when execution, culture, or results deteriorate Provide operating leadership during critical moments including openings, disruptions, or major initiatives GM Leadership and Talent Outcomes Own GM performance outcomes across the portfolio Coach, develop, and retain high performing operators Address underperformance quickly and decisively Build succession depth and reduce key person risk Cross Functional Operating Leadership Partner with Finance, Commercial, HR, Culinary, Brand, and the SVP of F&B to ensure operating plans are executable Align operational capacity with revenue, marketing, and growth initiatives Serve as final operational decision maker during escalations and crises Execution and Results Focus Translate enterprise priorities into clear operating expectations Ensure properties deliver results aligned with financial, guest experience, and brand objectives Hold leaders accountable for outcomes, not effort Outcome Accountability The Vice President, Portfolio Operations is accountable for: Portfolio operating performance and execution quality Collective hotel financial and operating results GM performance, retention, and succession readiness Owner confidence and credibility across the Collective Timely and effective response to operational risks and escalations Boundaries of the Role Does not own enterprise operating systems or SOP architecture Does not manage corporate process or cadence Does not serve as a staff or coordination role Authority is derived from ownership of outcomes Profile and Experience 12 to 15 plus years senior hotel operations experience Proven multi unit leadership with direct GM accountability Demonstrated P&L ownership Strong owner facing credibility Experience operating complex, mixed quality, or turnaround portfolios Decisive leadership style with low tolerance for sustained underperformance Comfortable operating as second in command without ego Reporting Line Reports to COO; direct reports include Collective Hotel General Managers Salary $250,000-275,000 base + bonus Proper Perks & Benefits Compensation & Recognition Competitive Salary + Bonus: Rewarding exceptional talent and performance across all levels. Recognition Programs: Celebrating achievements big and small through company-wide appreciation and milestone rewards. Annual Performance Reviews: Regular opportunities for feedback, growth, and advancement. Culture of Growth & Belonging Culture of Growth: A collaborative, design-forward environment that values creativity, intelligence, and curiosity - where learning and excellence are a daily practice. Guided Skills Development: Access to training, leadership programs, mentorship, and cross-property mobility to encourage achievement and discovery. Diversity, Equity, Inclusion & Belonging: We honor individuality while fostering a culture of respect and belonging across all teams. Community Engagement: Opportunities to give back through local volunteerism, sustainability, and charitable partnerships. Health & Wellness Comprehensive Health Coverage: Medical, dental, and vision plans through Aetna, designed to fit a range of personal and family needs. Wellness Access: Company-subsidized memberships with Equinox and ClassPass, plus wellbeing workshops and mental health resources. Employee Assistance Program (EAP): Confidential support for emotional wellbeing, financial planning, and life management through Unum. Time Off & Flexibility Paid Time Off: Flexible PTO plus 11 paid holidays each year for corporate team members. Paid Parental Leave: Paid time off for eligible employees welcoming a new child through birth, adoption, or foster placement. Flexible Work Practices: Hybrid schedules for eligible roles and an emphasis on work-life balance. Financial Wellbeing & Core Protections 401(k) Program: Company match of 50% of employee deferrals, up to the first 4% of eligible compensation. Employer-Paid Life & Disability Insurance: Core protections with optional additional coverage. Financial Education: Access to planning tools and workshops to support long-term stability and growth. Lifestyle & Travel Perks Hotel Stay Benefits: 75% off BAR (floor of $100) across the Proper portfolio. Design Hotels Partnership: 50% off participating Marriott Design Hotels. Dining Discounts: 75% off food & beverage at all Proper Hospitality outlets. Lifestyle Perks: Complimentary or subsidized parking, cell phone reimbursement, and exclusive hospitality and retail discounts. Why Join Proper Hospitality At Proper, we build experiences that move people - and that begins with the team behind them. As a best-in-class employer, we're committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together. Everything we do is grounded in the belief that hospitality is more than a profession - it's an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity ( Care Proper ), strive for excellence in everything we do ( Achieve Proper ), think creatively and resourcefully ( Imagine Proper ), and take pride in the style and culture that make us who we are ( Present Proper ). We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests. Our Commitment: Building the Best Place to Work Our Best Place to Work initiative is a living commitment - a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically. At Proper, joining the team means more than finding a job - it means joining a community that believes in building beautiful experiences together, for our guests and for one another.
    $250k-275k yearly 4d ago
  • Associate Director of Catering

    Horizon Hospitality Associates, Inc. 4.0company rating

    Syracuse, NY jobs

    A premier destination resort in Upstate New York is seeking an accomplished Associate Director of Catering to join its expanding hospitality team. This senior-level leader will play a key role in driving catering sales and event execution across one of the region's most dynamic resort properties, which includes multiple hotels, restaurants, and entertainment venues. The Associate Director of Catering will lead a talented team, oversee complex events, and drive strategic initiatives that enhance guest satisfaction and overall profitability. Compensation: $175,000 - $215,000 (base salary of up to $125k plus uncapped quarterly commission) + Comprehensive health benefits, 401(k) with company match, PTO, dining discounts, relocation assistance, and more. Relocation assistance will be provided! Key Responsibilities: Direct all catering and conference services efforts, ensuring flawless execution of corporate, convention, and social events. Lead, mentor, and motivate a high-performing team. Partner closely with the Director of Sales, Culinary, and Banquet Operations to maximize F&B revenues and guest satisfaction. Develop and implement sales strategies to achieve a $25M+ annual goal, including growth in high-end galas and weddings. Oversee all BEOs, group resumes, and event diagrams, maintaining exceptional attention to detail across departments. Collaborate cross-functionally with internal teams (Revenue Management, F&B, Events, and Operations) to drive total event revenue and profitability. Maintain strong client relationships from initial contact through post-event follow-up, ensuring repeat and referral business. Analyze market trends and team performance to inform tactical planning, goal setting, and budget development. Must-Haves: 7+ years of catering, conference services, or group sales leadership in a high-volume, full-service hospitality environment. Proven sales background with strong upselling and revenue optimization skills across F&B, ancillary services, and event enhancements. Proven ability to manage large-scale event operations exceeding 600 events annually across 50,000+ sq. ft. of meeting and function space. Strong leadership experience overseeing multi-level teams. Excellent communication, negotiation, and presentation skills. Financial acumen, including forecasting, labor management, and P&L accountability. If you are interested in learning more about this exciting, brand-new opportunity, please apply today!
    $175k-215k yearly 1d ago
  • Vice President of Multi-Family Operations

    East West Hospitality 3.7company rating

    Avon, CO jobs

    East West Hospitality is building a new luxury multi-family operating platform and is seeking a senior leader to shape and lead this next phase of growth. The Vice President of Multi-Family Operations will establish, scale, and lead East West Hospitality's multi-family division as a distinct business vertical within our organization. This role goes well beyond traditional property management. It is an opportunity to build the strategy, operating model, and brand standards for a growing portfolio of high-end residential and mixed-use communities developed by East West Partners and other future partners. The VP will serve as the business leader for this platform, owning financial performance, shaping the resident experience, partnering closely with developers and investors, and positioning East West Hospitality as a best-in-class luxury multi-family operator. This position reports directly to the Chief Executive Officer of East West Hospitality. What You Will Do Build & Lead the Multi-Family Business Create and execute the long-term strategy for East West Hospitality's multi-family division. Design a scalable operating platform, including brand standards, service model, systems, and playbooks. Lead organizational design, staffing models, and leadership development across markets. Establish KPIs, performance benchmarks, and operational scorecards. Own Financial Performance Full divisional P&L ownership with accountability for NOI, margins, and operational efficiency. Oversee pricing strategy, rent structures, renewals, and expense management. Develop and manage financial models, budgets, and performance forecasts. Partner with ownership groups on capital planning, reinvestment strategies, and long-term value creation. Partner with Developers & Investors Serve as the primary operational partner to developers, asset managers, and capital partners. Provide operational input during design, programming, amenity planning, and technology selection. Support underwriting, operating proformas, and management agreement discussions. Represent East West Hospitality in investor and developer conversations and industry forums. Set the Standard for Resident Experience Establish a luxury, hospitality-infused resident experience that differentiates East West in the market. Ensure consistency in service delivery, communication, and community engagement across properties. Oversee resident satisfaction, reputation management, and retention strategies. Lead Operations at Scale Guide lease-up strategy for new developments and corrective action for underperforming assets. Oversee systems selection and implementation (property management platforms, pricing tools, resident apps, access control, emerging technologies). Ensure compliance with regulatory, safety, and insurance requirements. Location: This role is based in Colorado and may be located in the Denver/Front Range or Eagle County area. Regular travel to operating and development sites is expected Employment Type: Full Time, Year Round Pay Rate: $150 - $220k annually bonus eligible Closing: 01/31/2026 or until filed Who You Are You are a senior leader who has built or scaled a multi-family or residential platform, not just managed properties. You bring: A strategic mindset with the ability to translate vision into execution. Deep operational credibility in luxury or institutional multi-family. Comfort operating at the intersection of operations, development, finance, and brand. A leadership style that builds trust, accountability, and high-performing teams. A hospitality-driven approach to residential living. Qualifications 10+ years of progressive leadership experience in multi-family or mixed-use operations, including 5+ years at a senior or executive level. Demonstrated success launching or scaling a property management platform or business line. Experience leading lease-up and stabilized luxury communities across multiple markets. Proven P&L ownership and strong financial acumen. Experience collaborating closely with developers, GC teams, asset managers, or investors. Strong understanding of hospitality-driven service standards and high-end residential brands. Bachelor's degree in business, real estate, hospitality, or related field preferred. CPM, CAM, or similar professional designations preferred. Benefits & Perks Health Insurance: Medical, Dental, Vision Unlimited Time Off & Paid Sick Time $1000 Wellness Bonus/ Year 401(K) Plan with Discretionary Employer Match Discounts at Marriott properties worldwide Sabbatical Program $500 Referral Program Why East West Hospitality East West Hospitality is a values-driven organization with 40 years in luxury hospitality, resort operations, and residential communities. Our culture is defined by: Authentic hospitality Care for place and people Long-term partnerships Excellence without pretense This role offers the rare opportunity to build something enduring - a new business platform within a respected, established organization.
    $150k-220k yearly 3d ago
  • Area Director of Revenue Mgmt

    Sage Restaurant Group 4.5company rating

    Santa Monica, CA jobs

    Why us? As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! The Pierside Hotel inspires an easy come, easy go kind of getaway, where you can travel from bed to beach in a heartbeat. Located just steps from the famed Santa Monica Pier, our hotel is the perfect place to stay if you want to want a day of wild rides or laidback beach relaxing. You can spot our mural by American contemporary artist and activist, Shepard Fairey facing west towards the Santa Monica Pier. This cultural mosaic of Santa Monica features a woman representing strength and positivity, framed by a Pacific Ocean Park amusement park ticket from the 1950s, and nods to the skater / surfer history of the “Dog Town” days of Santa Monica from the 1970s. Job Overview The Area Director of Revenue Management is responsible for the maximization of revenue, profit, and market share associated with rooms and function space for multiple hotels. Demonstrates excellent leadership skills by educating others and ensures understanding and gains buy-in of the revenue management processes associated with demand, revenue, forecasting, opportunity analysis, and inventory management. Works with hotel leaders to recommend and identify future markets, hotel opportunities, guide hotels sales strategy and pricing for transient, group, and catering. Responsibilities Maximizes revenue, profit, and market share associated with rooms and function space of assigned hotels. Partners with GMs' and Sales Leaders' to ensure a strategic mix of business and pricing strategies are set based on market conditions to achieve sell out efficiency, targeted marketing, maximized revenue, profitability and Annual Budget/Business Plans are aligned. Effectively works with people, creating teamwork, taking charge, generating enthusiasm, motivating and using an uplifting and lead-by-example leadership approach. Ensure sales training is provided to Front Office and Reservation associates. Continuous analysis of competitive set, price positioning, seasonality and mix. Use all Yield Management tools available to maximize efforts. Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability. Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums). Build/maintain relationships w/OTA Market Managers and ensure best representation on 3rd party web sites. Develop monthly room's revenue forecast to be accurate within 5%. Review & analysis of Online Reputation management tool and online marketing analytics. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Direct Reports Where Applicable: Group Coordinator, Reservations Sales Agents, Inventory Manager or Sales Reporting & System Analyst. Qualifications Education/Formal Training Four year degree preferred. Experience 3-5 years of Revenue Management experience required. Multi-property experience preferred, but not required. Knowledge/Skills Excellent knowledge of transient, group, and catering customer segments. Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills. Excellent understanding of total hotel revenue management concepts, processes, and systems. Understands both Brand strategies and cultures. Knowledge of advanced revenue management techniques. Must be extremely confidential and able to manage sensitive and confidential situations tactfully. Negotiate, convince, sell and influence professionals and or associates. Ability to work under pressure and have the ability to complete multiple tasks simultaneously. Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances Physical Demands Excellent hearing required to discern/resolve employee complaints, issues and participation in meetings for feedback. Excellent vision required - 100% in review preparation of all documentation - applications, write-ups, reviews. Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5% Travel - 30-50% travel to hotel properties required. Environment Prolonged sitting throughout entire shift at computerized workstation in office environment. Benefits Eligible to participate in Sage bonus plan Unlimited paid time off Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid FMLA leave for up to a period of 12 weeks Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary USD $130,000.00 - USD $140,000.00 /Yr. EOE Protected Veterans/Disability #J-18808-Ljbffr
    $130k-140k yearly 2d ago

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