HEI Hotels & Resorts jobs in New Orleans, LA - 185 jobs

About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Maintain the building to ensure safe and clean experience for hotel guests, associates, and vendors. Provide Housekeeping Team direction and support. Essential Duties and Responsibilities * Supervise the housekeeping staff; providing open communication, training, coaching, and counseling and providing performance feedback to ensure maximum efficiency. * Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. * Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. * Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation. * Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses. * Respond to guest requests, concerns, and problems to ensure guest satisfaction. * Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction. * Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Housekeeping experience preferred. * Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. with or without reasonable accommodation. * Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, house-persons, and inspectors to complete their individual tasks if situation demands with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $17.00 - $17.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

+ **Earn paid time off from day 1** + **Free parking and free meals** + **Option to be paid daily** + **Discounted hotel stays for team members and family and friends\.** + **Debt free education** **What will I be doing?** As a General Maintenance person, you would be responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart\-of\-the\-house areas + Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non\-functioning machinery and/or equipment + Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting, HVAC work and masonry + Conduct inspections for preventive maintenance needs + Record and report completed repairs and items that require further attention **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And our amazing Team Members are at the heart of it all\! **Job:** _Engineering, Maintenance and Facilities_ **Title:** _General Maintenance \(Full\-Time\) \*free parking\*_ **Location:** _null_ **Requisition ID:** _HOT0C8RT_ **EOE/AA/Disabled/Veterans**

As an In-House Marketing Specialist, you will play a key role in pre-qualifying and scheduling prospective guests and current owners for meetings with our sales representatives for vacation ownership presentations at our resorts * Serve as a positive, professional brand ambassador, representing Hilton Grand Vacations. * Act as a concierge, offering local information to enhance the guest experience. * Collaborate with resort staff to receive arrival sheets of incoming guests. * Greet and present prospective customers, incentivizing them to attend a sales preview tour. * Screen and qualify potential customers based on company guidelines. * Schedule sales-tour reservations and collect required deposits * Greet and present to prospective customers, incentivizing them to attend a sales presentation in line with company policies, compliance standards, and regulatory requirements, while meeting performance goals. * Attend scheduled training sessions and department meetings, stay up-to-date on marketing materials, industry trends, and review performance goals regularly. * Sales or marketing experience is preferred but not required. Meeting production standards is a must. * 18 years and older with High School Diploma or equivalent * Willing to work evenings and weekends * Previous sales experience

Earn paid time off from day 1 Free parking and free meals Option to be paid daily Discounted hotel stays for team members and family and friends. Debt free education Responsible for set-up, break down and cleaning of all banquet spaces and functions. Assisting guest in functions areas as needed. What will I be doing? A Houseperson is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards: Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris Ensure equipment is in full working order and report any defects Project a professional manner to guests and team members Assist back of house team when requested Able to lift and Push Banquet Equipment Assist with set ups to ensure department runs efficiently Manage the set up relating to Food and Beverage functions in a timely manner Lift/Pull/Push at least 50 pounds Comply with hotel security, fire regulations and all health and safety legislation Attend training provided by the hotel What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette Knowledge of appropriate table settings and service ware Must posses strong organizational skills Ability to work in outdoor areas Be familiar with all events happening at the hotel Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! To process clean linen through the laundry equipment and have it ready for the guest each and every day in a timely manner. To ensure proper sorting of soiled linen into categories for washing and processing. What will I be doing? As a Laundry Attendant, you would be responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering Maintain cleanliness of laundry machinery and laundry area Maintain stock levels Respond to guest service issues in a timely, friendly and efficient manner Perform additional laundry services, as needed

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower - a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA's best views. About the Role: Four Seasons Hotel and Private Residences New Orleans is seeking a Reservations Agent to join our dynamic Rooms Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, and we are most effective when we work together cooperatively, respecting each other's contribution and importance. What you will do: The Reservations Agent is responsible for selling the resort and providing information to prospective guests, to capture sales from the incoming calls and coordinate details of each reservation to ensure the guest's satisfaction. The Reservations Agent should be an experienced customer service professional with excellent phone skills, ability to multitask and have a passion for service and hospitality. In addition, he/she must be a willing team player, comfortable with computer systems as well as communicating over the telephone. Candidates must be willing to work a flexible schedule in order to accomplish all major responsibilities, and be willing to accept assignments on as need basis, in order to promote team work. This may include some evenings, weekends and holidays. Some travel may be required. What you bring: * Knowledge of Opera preferred * Reservations or Front Desk experience, preferred * One to two years' experience working in hotels or customer service preferred * Strong communication skills * Work authorization in the United States What we Offer: * Discovery nights at Four Seasons Worldwide * Holiday and PTO pay * Complimentary employee meals prepared by the Four Seasons Culinary Team * Complimentary dry cleaning of employee uniforms * Discounted parking * Medical, dental, and vision insurance * 401k participation with a company matching program Schedule and Hours: * This full-time position. Candidates will need to work a flexible schedule including Mornings, Evenings, Weekends, and Holidays. Want to know more about working for Four Seasons? Visit us at: Four Seasons Hotel and Private Residences New Orleans: *************************************** YouTube: ********************* Facebook: *********************_FB LinkedIn: *********************_LI Twitter: *********************_TW Instagram: *********************_IG See what our employees are saying at: #FSEmployee Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************

The iconic Waldorf Astoria property in New Orleans, The Roosevelt , is seeking a Seasonal PT Pool Attendant to join the team! The Seasonal Pool Attendant is responsible for maintaining a safe, clean, and welcoming pool environment while delivering exceptional guest service. This role supports daily pool operations, monitors pool conditions, and assists guests to ensure an enjoyable and relaxing experience throughout the season. What will I be doing? As a Seasonal Pool Attendant, you will be responsible for performing the following duties to the highest standards: • Provide a high level of guest service by engaging with guests in a warm, friendly, and professional manner, anticipating needs and responding promptly to requests. • Monitor pool area conditions, including water cleanliness, temperature, and overall safety, ensuring compliance with health and safety standards. • Maintain constant vigilance to ensure the safety and well-being of all guests using the pool facilities. • Respond calmly and effectively to guest concerns, incidents, or changing operational needs, communicating clearly with both guests and team members. • Ensure pool furniture, towels, and amenities are clean, organized, and replenished as needed. • Open and close the pool area according to established procedures, ensuring the space is guest-ready at all times. • Maintain cleanliness of the pool deck, surrounding areas, and storage spaces throughout the shift. • Assist guests with general pool-related inquiries and provide guidance on pool rules and safety expectations. • Report any malfunctioning equipment, safety concerns, or maintenance issues promptly and follow through as needed. • Ensure all job duties are performed using proper safety techniques to maintain a safe environment for both guests and team members. • Support other departments when appropriate and assist with additional duties as assigned by management. • Perform other reasonable tasks and special projects as directed by management. • Management reserves the right to modify this job description at its discretion and without advance notice. Team Member Benefits When you join our team, you'll enjoy a comprehensive benefits package, including: Medical & Vision Insurance - Blue Cross Blue Shield of Louisiana* Dental & Voluntary Insurance - SunLife* Flexible Spending Account (FSA) - Through WEX 401(k) Retirement Plan - Fidelity, with up to 5% employer match** Employee Assistance Program (EAP) - ComPsych Free Team Member Meals Discounted Parking Property Discounts - Restaurants, Gift Shop, and Spa Paid Time Off (PTO) Program Go Hilton Travel Discounts Tuition Reimbursement Guild Education Program * Medical/Dental coverage begins on the first of the month following 60 days of employment ** 401(k) eligibility begins after 90 days of employment; new hires are auto enrolled. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

Client Relations Specialists serve as the primary liaison to the customer during the follow-up process related to contracts and deeding of their new purchase. Responsibilities include: Ensuring new owners understand their paperwork and contracts Assisting owners in making reservations and providing all necessary information to help them feel confident in their purchase Conducting follow-up and post-sale contact with new owners to reduce cancellations and contract reversals Collaborating closely with the Sales and Hospitality teams to maintain high-quality customer service Providing technical assistance, support, and guidance to owners regarding the product and services associated with ownership Responsibilities The ability to work flexible schedules, including mornings, evenings, weekends, and holidays A strong ability to efficiently resolve complex customer service issues It would be advantageous to demonstrate the following: Timeshare sales experience Timeshare quality assurance experience CRM software experience Proficiency with Microsoft products Qualifications The ability to work flexible schedules, including mornings, evenings, weekends, and holidays A strong ability to efficiently resolve complex customer service issues It would be advantageous to demonstrate the following: Timeshare sales experience Timeshare quality assurance experience CRM software experience Proficiency with Microsoft products

Come prosper and grow with us! We offer: * Qualified leads are provided for you, no prospecting or lead generation * Face-to-face Sales * Most competitive compensation structure in the industry * Hourly pay plus bonus * Potential six-figure income * Outstanding Benefits - Comprehensive health plan that includes medical, dental, vision, life insurance, 401(k) with company match, tuition reimbursement, and travel discounts effective day 1! * Work/life balance * Professional development, Team Member Recognition, and Career advancement opportunities Come prosper and grow with us! We offer: * Qualified leads are provided for you, no prospecting or lead generation * Face-to-face Sales * Most competitive compensation structure in the industry * Hourly pay plus bonus * Potential six-figure income * Outstanding Benefits - Comprehensive health plan that includes medical, dental, vision, life insurance, 401(k) with company match, tuition reimbursement, and travel discounts effective day 1! * Work/life balance * Professional development, Team Member Recognition, and Career advancement opportunities * Positive and enthusiastic demeanor * Excellent Interpersonal Skills * Excellent active listening skills * Able to work independently and as a teammate * Knowledge and application of sales techniques * Problem-solving ability * Must be willing to work on weekends and most major holidays

The iconic Waldorf Astoria property in New Orleans, The Roosevelt , is seeking an Executive Sous Chef to join the team! Our luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District. Embodying the rich heritage of Southern hospitality, the historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a café, seasonal rooftop bar, and in-room dining. At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. Want to learn more? Hotel Website, Instagram, Facebook, Pinterest In this role, you will oversee the Chef de Cuisine, Banquet Chef, Garde Manger Chef and a team of 24-26 hourly team members. You will report to the Executive Chef, and handle operations in all outlets and banquets. The ideal candidate will have experience in banquets, luxury hotels, and have knowledge of Creole cuisine. What will I be doing? As an Executive Sous Chef, you would be responsible for assisting the Executive Chef to hire, train, supervise, schedule and participate in activities of chefs, cooks, and other personnel involved in preparing, cooking and presenting food in accordance with productivity standards, cost controls, and forecasts needs. Specifically, this includes but is not limited to: Assist the Executive Chef to listen actively and communicates clearly while interacting with customers to promote food products and directing staff activities. Analyze feedback from clients and team members, make judgments and take action to implement suggestions for improvement. Maintain working rapport with all hotel staff for efficient operation and service to the customer. Organize and conduct meetings with the culinary team. Monitor team performance, product quality and production flow; foster continuous improvement where necessary. Assist the Executive Chef to create and implement new menus and individual menu items for all outlets based on current food trends and regional tastes. Invent menu selections for special banquet themes and parties in accordance with client budgetary guides and expectations. Confer with the F&B Director regarding any new selections and changes. Assist the Executive Chef to Audit food storeroom items and direct items to maintain consistent quality products that ensure adherence to all health code requirements. Enforce safety procedures and cleanliness standards throughout kitchen(s) including walk-in and reach-in boxes Assist Executive Chef in estimating annual food budget Dine at local restaurants to observe the latest trends in food presentation/pricing Monitor outlets during peak periods to oversee production flow and presentation Maintain vacation schedule for proper staffing Report any equipment in need of repair or replacement to Property Operations Perform other duties as requested, such as VIP parties and staff meetings EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-JS3

The Senior In-House Manager leads and develops the in-house sales team focusing on maximizing sales performance, owner upgrades, guest conversions. This role requires strong leadership, training ability and operation oversight to ensure consistent results, and exceed revenue expectations. Key Duties: * Maintain company minimum sales performance standards. * Set clear, well-defined, and reasonable goals for each associate and oversee staff in the development of sales strategies to meet established goals. * Hire, recruit, train, and develop staff. * Conduct performance appraisals, counseling, and coaching sessions. * Handle disciplinary action and or terminations. * Assist sales representatives in closing sales, as well as in the preparation and explanation of necessary documentation for completing sales transactions. * Responsible for site meeting or exceeding budgeted expectations by maximizing sales opportunities while controlling commissions and administrative costs. * Direct sales forecasting activities and set performance goals accordingly. * Motivating and mentoring the sales team to achieve budgeted sales goals. * Assisting with and conducting sales and training meetings (one-on-one and group). * Ensuring that management and staff are aware of and adhere to all HGV's HR policies and procedures. * Maintain excellent customer service. Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Hilton Grand Vacation's believes that diversity and inclusion is critical to our success and we seek to recruit, develop and retain the most talented people from a broad candidate pool. A successful candidate will have; A proven track record of leadership experience, preferably in In-House sales. The ability to recruit, train, empower, and motivate a strong sales team.

EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! Earn paid time off from day 1 Free parking and free meals Option to be paid daily Discounted hotel stays for team members and family & friends. Debt free education What will I be doing? As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner Support and assist team members in handling guest inquiries and requests and in resolving guest complaints Schedule, assign daily work, lead pre-shift meetings, inform and train team members Monitor, observe and assist in evaluating team member performance Monitor lobby traffic and adjust staffing accordingly

EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! Earn paid time off from day 1 Free parking and free meals Option to be paid daily Discounted hotel stays for team members and family and friends. Debt free education What will I be doing? As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

+ **Earn paid time off from day 1** + **Free parking and free meals** + **Option to be paid daily** + **Discounted hotel stays for team members and family and friends\.** + **Debt free education** **What will I be doing?** As a Steward, you would be responsible for transporting and cleaning cooking utensils and serviceware in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you will be responsible for performing the following tasks to the highest standards: + Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils + Scrub pots and pans + Burnish, de\-tarnish and polish silver + Stock and maintain supplies and equipment + Perform cleaning duties including, but not limited to, mopping and removing trash + Transport and store clean serviceware + Train other stewards, as needed + Prepare and place clean serviceware for events and functions **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And our amazing Team Members are at the heart of it all\! **Job:** _Stewarding_ **Title:** _Steward \(Full Time\) \* Free Parking\*_ **Location:** _null_ **Requisition ID:** _HOT0C7ZB_ **EOE/AA/Disabled/Veterans**

**Why us?** Sage has moved beyond cookie cutter to light the way-not for what our hotels "should be", but "could be". At Sage Hospitality Group, we're looking for people who aren't afraid to step a little outside of the box. Our associates are the best in the business. Smart and calculated, authentic and different, creative and independent. **Job Overview** Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. **Responsibilities** + Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles + Remove trash and/or linens and note any areas that need immediate cleaning. + Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc. + Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. + Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). + Stock linen and supply closets to ensure par inventories. + Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor. + Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. **Qualifications** **Education/Formal Training** No formal education required. **Experience** No experience required **Knowledge/Skills** + Self-starting personality with an even disposition. + Ability to meet standards of appearance. + Ability to communicate with guests, housekeepers/main linen room attendant, supervisor. + Ability to assess required reaction to meet standards. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area. + Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes. + Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture. + Continuous standing -continuously standing and/or walking to accomplish all that is required for position. + Climbing stairs -approximately 40 steps 15% of 40 hour week. **ID:** _2026-30193_ **Position Type:** _Regular Part-Time_ **Property** **:** _Cambria Hotel_ **Outlet:** _Not Applicable_ **Category:** _Housekeeping & Laundry_ **Min:** _USD $15.00/Hr._ **Tipped Position:** _Yes_ **_Address_** **:** _632 Tchoupitoulas St_ **_City_** **:** _New Orleans_ **_State_** **:** _Louisiana_ EOE Protected Veterans/Disability

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Located just steps away from top Big Easy attractions in the Arts District and French Quarter, this luxury hotel reflects the charm and mystery of New Orleans. Enjoy newly renovated accommodations and the flawless service of a professional, courteous staff that knows how to take care of everything. Overview The Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner. Responsibilities Load and unload luggage carts. Organize and deliver luggage for tour groups Escort guests to rooms and familiarize them with hotel services. Inspect guest's room to ensure it is in order and that supplies are adequate. Explain features of the room including operation of electronic devices and entertainment. Check/store luggage for arrivals and departures with luggage tags. Store, track, and deliver packages as needed. Deliver messages to meeting rooms. Deliver flowers, laundry, packages and other amenities to guestrooms. Assist with room changes. Maintain current listing of local and area attractions, special events and activities. Maintain list of local transportation guides, churches, sports arenas, etc. Assist Houseperson with guest requests. Ensure lobby reader board is correct. Provide information, maps and directions as required. Where applicable answer console to assist front desk agents. Show guestrooms and suites as needed and emphasize the hotel's amenities. Perform other duties as requested by management. Qualifications High School diploma or equivalent required and/or experience in a hotel or a related field preferred. Must have a valid driver's license for the applicable state. (If applicable) Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate both verbally and in writing Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to maintain confidentiality of information.

About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Maintain a clean and attractive shop for guests, while offering superior customer service. Essential Duties and Responsibilities * Promote sales by using suggestive selling techniques. Ensure that the shop is kept clean, and that displays are attractively merchandised to promote sales. * Ensure all assigned inventory counts are accurate. * Protect assets against losses and shoplifting. * Handle all cash transactions accurately. Follow proper procedures for credit card and room charge transactions and obtain proper identification and department information for all associate discounts. •Adhere to the hotel cash handling policies. Practice proper register operation procedures. * Assist in the training of new staff to ensure standard operating procedures are communicated and adhered to. * Maintain constant communication line with gift shop manager/supervisor in order to keep abreast of all shop related problems, customer requests and fast-moving items to maximize sales and guest satisfaction. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Mathematic proficiency required to handle cash. * Requires knowledge of computer equipment or other technical devices and the ability to operate cash register. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $16.00 - $16.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.Essential Duties and Responsibilities Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date, and space commitments for group room sales within the hotel. Recruit, Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. Ensure training programs are conducted regularly and HEI standards of performance are met. Give guidance and counsel staff toward improvement. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly forecast, lead management system, group booking pace report, star reports and sales meeting minutes. Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets. Develop and conduct persuasive verbal sales presentations to prospective clients. Initiate preparation of computerized annual business plan and execute plans as outlined, critically examining, and adjusting as deemed necessary by current market conditions. Organize and/or attend scheduled sales department, executive committee, and related meetings. Knowledge of travel industry, current market trends and economic factors. Ability to access, understand and accurately input information using a moderately complex computer system. Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel. Prepare, implement, and compile data for the strategic sales plan, monthly reports, annual goals, sales budget, forecasts, and other reports as directed/required. Develop rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management. Professionally represent the hotel in community and industry organizations and events. Oversee departmental matters as they relate to federal, state, and local employment and civil rights laws. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Education and Experience Bachelor's degree preferred. 5+ years of sales leadership in similar sized operation preferred. Knowledge, Skills and Abilities Proficiency in Microsoft Word, Excel, and Delphi. Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required. Extensive knowledge of sales skills, revenue management, recruitment, supervision, training, and motivation of managers. Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations. Ability to stand and move throughout the hotel property and continuously perform essential job functions with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests. Essential Duties and Responsibilities * Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. * Run audit reports/journals from the front office system, Point of Service and the computer. * Make corrections and adjustments and handle all computer problems that might occur throughout the shift. * Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. * Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. * Ability to effectively deal with guest and associate concerns in a friendly and positive manner. * Ability to access and accurately input information using a moderately complex computer system. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.