HEI Hotels & Resorts jobs in Orlando, FL - 356 jobs

About Us The Sheraton Orlando Lake Buena Vista Resort is part of a complex of four Marriott Properties in the Lake Buena Vista area. The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Ensure that the cleanliness standards of the guestrooms, meeting areas, public areas, and back-of-the-house are met through the optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments. Essential Duties and Responsibilities * Plan, organize, and monitor staff workload to ensure compliance with cleanliness and maintenance standards, which requires continuous visual and written inspections of guestrooms and public space areas. * Develop housekeeping and laundry budget. * Develop and implement controls for expense management. * Conduct periodic inventory of guest supplies, small equipment and linen as required. * Utilize labor management tools to schedule and control labor costs. * Schedule labor to flex with forecasted hotel occupancy, F and B activity, and group events. * Interview, hire, train, develop, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate of staff members. * Communicate both verbally and in writing to provide clear direction to staff. * Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality. * Evaluate condition of furniture, fixtures, décor, etc. •Make recommendations and assist in the coordination of preventative maintenance program and rehab projects. * Ensure compliance of housekeeping and laundry standard operating procedures and policies. * Operate department pursuant to OSHA requirements and guidelines. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * 5+ years management experience, with at least 3 years in housekeeping management. * Experience managing in-house operated laundry operations. * Must possess thorough knowledge of all housekeeping and laundry operations and individual job requirements. * Able to work with other department leaders. * Able to resolve guest, supervisor, and associate conflicts. * Able to manage multiple tasks at all times and have excellent organizational skills. * Must be willing to "pitch-in" and help co-workers with their job duties and be a team player with or without reasonable accommodation. * Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Join our team as a Security Associate and become a part of Hilton's exclusive timeshare brand. At Hilton Grand Vacations, we work to provide our guests with the best vacation experience. Join us and grow your career with our positive and exciting team. As a Security Associate, we believe you can play a vital role in ensuring the safety and security of our valued resort guests and team members. Your expertise and attention to detail will significantly contribute to our mission of providing a safe and enjoyable environment for all. Why do Team Members Like Working for us: * Excellent Health care options * Employee Assistance Program * Recognition Programs and Rewards * Discounted Hilton hotel rates worldwide! * 401(k) program with company match * Paid Time off and Paid Sick Days * Employee stock purchase program * Tuition reimbursement programs * Numerous learning and advancement opportunities * And more! Responsibilities Include: * Quickly respond to emergency conditions, such as fire, safety hazards, threats to life and/or property, etc. * Patrols the interior and perimeter of the property to observe and identify potential safety and/or security risks and/or undesirable conditions. * Lead all aspects of communications and all alarm systems, coordinates maintenance of new and existing life safety equipment to maintain Hilton's high standards of Loss Prevention. * Performs periodic and random inspections of the building and grounds protecting property from theft, embezzlement, vandalism, fire, and accidents. * Maintains inspection reports and records, advises management of deficiencies, as well as remedial or disciplinary efforts needed to modify deficiencies. * Investigate all security incidents, accidents, suspicious activities, safety and fire hazards and prepares a complete report to include statements from involved parties and witnesses. * Perform basic first aid and CPR as needed. * Carries out reasonable requests of management. Key Skills and experience: * Ability to patrol the property for 8-9 hours at a time. * Ability to work various shifts throughout the week. * Previous experience in a customer service Security position. * Must have previous computer experience and excellent verbal and written interpersonal skills to write incident reports. * Must acquire an Alcohol Awareness (TAM) upon hire. * Non-Gaming Sheriff's card is required. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. * Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Responsibilities Include: * Quickly respond to emergency conditions, such as fire, safety hazards, threats to life and/or property, etc. * Patrols the interior and perimeter of the property to observe and identify potential safety and/or security risks and/or undesirable conditions. * Lead all aspects of communications and all alarm systems, coordinates maintenance of new and existing life safety equipment to maintain Hilton's high standards of Loss Prevention. * Performs periodic and random inspections of the building and grounds protecting property from theft, embezzlement, vandalism, fire, and accidents. * Maintains inspection reports and records, advises management of deficiencies, as well as remedial or disciplinary efforts needed to modify deficiencies. * Investigate all security incidents, accidents, suspicious activities, safety and fire hazards and prepares a complete report to include statements from involved parties and witnesses. * Perform basic first aid and CPR as needed. * Carries out reasonable requests of management. Key Skills and experience: * Ability to patrol the property for 8-9 hours at a time. * Ability to work various shifts throughout the week. * Previous experience in a customer service Security position. * Must have previous computer experience and excellent verbal and written interpersonal skills to write incident reports. * Must acquire an Alcohol Awareness (TAM) upon hire. * Non-Gaming Sheriff's card is required.

As one of the most celebrated openings of 2024, be part of the legacy as a Recreation Attendant! Join us in creating a legacy within a brand where you can stay inspired with a team that will become family. The newest Conrad Hotel in Hilton's luxury portfolio is now open in Orlando. Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating. The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining. Want to learn more? Hotel Website , Facebook , Instagram * Classification: Part-Time * Shift: Various - must be available to weekdays, weekends, and holidays. Why join the Conrad brand? The modern luxury concept empowers you to deliver: * Personalized service with authenticity and passion * Impactful experiences * Creativity in our products and services What will I be doing? As a Recreation/Pool Attendant, you would be responsible for ensuring a clean, safe and fun environment for guests at the pool in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc. * Clean the pool area including, but not limited to, ashtrays, furniture, tables, decks, pool tiles, shower tiles, slide tiles, rocks and cabanas * Collect and replenish pool towels and monitor inventory to minimize loss * Maintain equipment including, but not limited to, umbrellas, speakers, rafts, pool toys, etc. * Monitor use of the facility and address and/or report potential hazards * Respond to guest inquiries and service issues in a timely, friendly and efficient manner * Perform general Recreation duties, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-SP1

The QAC maintains open communication and works closely with onsite Quality Assurance, Sales, Contracts and Hospitality Teams to maintain a high quality of professionalism, efficiency, productivity and top-level customer service. The Quality Assurance Coordinator will support the business through various administrative functions. Tracking, Reporting, Reconciling, Expense submission and/or sending communication to the field are a few of these functions. One of the main functions will be to accept VIP sales made at international sales galleries, i.e., Mexico, Canada and St. Maarten. The QAC will print the required countersignature documents sign and scan into the DocuPhase system. This documentation is required for membership activation and to close the VIP sale. As a Quality Assurance Coordinator you would be responsible for: * Follows all quality assurance directives and standard operating procedures (SOPs) * Maintains expert understanding of product and document knowledge, acts as product knowledge expert * Exhibits professionalism in actions and appearance * Communicate effectively with Sales, Contracts and/or Title departments for document correction * Follow-up on missing or incomplete documentation, aide field QAs in resolving Open Issues * Prepares and signs required countersignature documents as needed for VIP sales made at International galleries * Updates system to confirm countersignature pages have been signed and scanned to the onsite team for filing * Partners with the onsite Quality Assurance teams to provide and maintain excellent customer service * Completes all required Company trainings and compliance courses as assigned * Adheres to Company standards and maintains compliance with all policies and procedures * End of Month process; last day of the month will be required to work to ensure all VIP sales have been accepted for all international sites that are being supported * Prepare and submit monthly expense reports as needed * Send out field communications for new directives, processes or documentation * Manage logistics for on- and off-site functions, i.e., training rooms, reservations, class scheduling * Performs other related duties as the business needs Why do Team Members Like Working for us? HGV is now offering first day benefits to new employees! * Driven Base Pay Plus Monthly Performance Incentives! * Get your earned pay any time before payday through Daily Pay* * Medical, Dental, and Vision benefits starting on Day One. * Generous Vacation Time Off Program and Paid Sick Time. * GO Hilton Discounted hotel rates worldwide! * Tuition reimbursement programs. * Recognition Programs and Rewards. * Internal Growth and Career Pathing. To fulfill this role successfully, you must possess the following minimum qualifications and experience: * Ability to work independently with minimal supervision; includes the ability to recognize need for involvement of other teams/peers and capability to effectively facilitate that collaboration * Excellent customer service skills paired with strong communication skills * Proficient in time management; ability to organize and manage multiple priorities * Solution oriented; the ability to target and solve issues effectively * Performs well with frequent interruptions and/or distractions * Keen understanding of the sales process * Computer proficiency in Microsoft Word, Excel and Outlook It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Notary License * Bilingual is a plus * Vacation Ownership experience * Experience with VOICE, CHORUS, Oracle, Hyperion, and/or COGNOS When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Our starting wage is $18.00 per hour. We also offer Day 1 Benefits as a Hilton Grand Vacations new team member! If you are excited, and hardworking, about ensuring our guests have a memorable experience then this is a wonderful time to join us! Hilton Grand Vacations is looking for a detailed Contracts Coordinator. You will help generate Real Estate Contract documents for various properties based on the basic supporting information provided by Sales with a focus on accuracy and efficiency. If this sounds like something you are interested in, please apply now! Contract Process * Prepare and generate contracts and related closing documents accurately and in a timely manner * Verify data entry through our company software and program systems reviewing documents * Process payments for various transactions (ie. Japan Notary Fee, ADP, Maintenance Fee, Interest Due, Wire Transfers), while ensuring payment is made to the appropriate project * Process and handle rescission/cancellation, as needed * Acquire credit card authorizations and retrieve credit reports for all sales, if applicable * Generate closing reports and financial closing sheets, as needed * Work on developing their contracts knowledge for all contract-type transactions * Complete prescribed activities daily as noted on opening and closing checklists * Be proactive and intuitive to the needs of the contract department and provide assistance to the team members, as needed * Work closely and maintain a professional relationship with Quality Assurance department to acquire necessary documentation to complete contract files in a timely manner Contract Review * Reviews files after clients signs to assure accuracy with underwriting guidelines and title requirements * Verifies all pertinent information on submitted worksheet is accurate for contracts processing Contract Closing * Supervise and coordinate the timely closing of all business, prior to 60 days. Systematically monitor the suspense aging report from Cognos to ensure timely follow up and processing * Responsible for completing the required site end of day process Contract Support * Carry out all other reasonable requests by management of which the associate is capable of performing. * Runs supporting reports for sales contracts, if applicable What are we looking for? * To fulfill this role successfully, you must possess the following minimum qualifications and experience: * High School Diploma/GED * At least 1 year of administrative/clerical experience in a professional environment * Excellent computer skills with accuracy and speed. Proficient in Microsoft Excel and Word * Able to work a varying schedule including regular weekends and holidays * Reliable, strong attention to detail, ability to multitask, ability to work in a fast-paced environment and strong organizational skills * High level of professionalism and the ability to handle stressful situations with the highest integrity * Strong customer service skills * Positive demeanor It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * BA/BS/Bachelor's Degree * Timeshare/Vacation Ownership experience * Contract preparation skills * Familiarity with mortgage loan documentation, credit review and deeding * Experience with Chorus and Voice systems We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

A Senior Sales Manager generates maximum sales efficiencies, while maintaining or exceeding targeted net sales volume. Develops a Sales force of Sales Managers, Sales Leaders (TO/Closers) and Sales Executives to obtain maximum sales volume. Must promote and support all aspects of the branded Hilton Grand Vacations (HGV) and Hilton Club culture. Supervises and handles all aspects of the Sales team through coaching, modeling and reinforcing effective sales and customer service practices, behaviors and results. Must maintain a professional and personal image that upholds the HGV standards of integrity, quality and service to customers. * Support the Senior DOS/SVP by challenging the way things have always been done; looking at problems, processes and solutions in new ways; and identifying novel solutions to old problems by trying new methods and technologies. This includes enhancing business results, the customer experience, improving efficiencies, increased cash down payment at the point of sale, etc. * Exceed the set monthly volume/VPG production for the Sales Team * Lead the Sales floor activities to ensure accurate coverage and staffing levels at all times * Assess the inventory and needs of the Sales floor proactively to achieve maximum efficiencies * Participates in the recruitment activities including selection and hiring, supervision, evaluation, coaching, counseling, training and motivating of the Sales Team in partnership with Talent Acquisition & Human Resources. * Responsible for coordination of all new hire Sales classes and training. Partners with Regional Sales Training Manager & Talent Development to provide elite training initiatives. * Lead/coordinate ongoing Sales Training for SEs when vital and helps to develop monthly training calendar (along with Sales Manager and Regional Sales Training Manager). * Coordinate with Sales Manager and Training Manager to conduct rides and reviews with Sales Executives. * Conducts motivational, meaningful morning sales meetings. * Handles the Sales Team and holds them accountable for adherence to policies and procedures. Ensures SOPs/ line rules are in place, communicated and adhered too consistently. * Ensures that all new contracts and worksheets are completed properly and processed according to current policy. Required Qualifications: * High School Diploma * 5+ years of "branded" timeshare/vacation ownership Sales experience. * 3+ years of "branded" timeshare/vacation ownership Sales Management experience. * Consistent track record of success in Sales in the timeshare/vacation ownership industry. Successful VPGs, closing percentages from previous Sales positions. * Demonstrated ability to coordinate a high level of activity under a variety of conditions and constraints with an emphasis on organizational and process oriented experiences * Must have a strong proficiency and knowledge of Microsoft Office, Outlook and other computer based systems. * Proven ability to create and maintain a highly engaged and positive culture * High energy level and the ability to inspire, influence and lead teams effectively. Preferred Qualifications: * Bachelors Degree * 7+ years related experience * 4+ years leadership experience Why do Team Members Like Working for us? We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! Excellent health care options (medical, dental, and vision that encourage preventative care). Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation. All new Team Members are automatically enrolled in the HGV Retirement Savings Plan. Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

The magical Hilton Orlando Buena Vista Palace is looking for a full-time Utility Steward/Dishwasher to join their culinary team! Connected by pedestrian skybridge to Disney Springs, this beautiful property includes more than 150 dining, shopping, and entertainment venues. The ideal candidate will have excellent attention to detail, a positive attitude, the ability to work quickly and efficiently and have a genuine passion for customer service. Shift Pattern: Full Availability (but typically scheduled for the PM shift, starting at 3 pm) Pay Rate: $18.00 per hour What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Go Hilton travel program: 100 nights of discounted travel * Access to your pay when you need it through DailyPay * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! * Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications * Flexible shifts and days off * Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare * Mental health resources including free counseling through our Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * 401K plan and company match to help save for your retirement * Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As a Steward, you would be responsible for transporting and cleaning cooking utensils and serviceware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: * Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils * Scrub pots and pans * Burnish, de-tarnish and polish silver * Stock and maintain supplies and equipment * Perform cleaning duties including, but not limited to, mopping and removing trash * Transport and store clean serviceware * Train other stewards, as needed * Prepare and place clean serviceware for events and functions What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Join us in **creating a legacy** within a brand you can **stay inspired** with a team that will become **family** \! The newest Conrad Hotel \(************************************************************** in Hilton's luxury portfolio is open in Orlando and looking for a **Guest Room Attendant** to join the _ Housekeeping _ Team\! **Why join the Conrad brand?** The modern luxury concept empowers you to deliver: Personalized service with authenticity and passion Impactful experiences Impactful experiences Creativity in our products and services Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100\-acre Evermore Orlando Resort \(******************************************************************************************************************************************** Walt Disney World with a 20\-acre tropical beach and 8\-acre lagoon setting the stage for luxury which is as harmonious as it is captivating\. The stunning resort will feature 433 rooms _ \(to include 51 impeccably designed suites and 10 spacious family suites _ \),65,000 square feetof meeting space \( _ 40,000 indoor and 25,000 outdoor _ \), a tranquil spa, two 18\-hole golf courses, and 6 food and beverage outlets\. _ This includes 3 restaurants \(rooftop, southern Italian, and poolside\), a cocktail bar, marketplace and in\-room dining\. _ **Classification:** Full\-Time **Shift:** AM shifts - must be available to weekdays, weekends, and holidays\. Pay Rate: $21 per hour plus full\-time benefits\. Shift:AM shifts - must be available to weekdays, weekends, and holidays\.Pay Rate: $21 per hour plus full\-time benefits\. **Want to learn more?** Hotel Website, \(********************************************************************************************************************************************************** Facebook,Instagram \(******************************************** **What will I be doing?** As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming + Change and replenish bed linens, towels and guest amenities, as needed + Perform deep cleaning tasks, as needed + Stock, maintain and transport housekeeping supply cart on a daily basis + Dispose of trash and recyclables + Respond to special guest requests in a timely, friendly and efficient manner + Perform guest turn down service, as needed **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Access to pay when you need it through DailyPay + Medical Insurance Coverage - for you and your family + Mental health resources including Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel program: 100 nights of discounted travel + Parental leave to support new parents + Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\* + 401K plan and company match to help save for your retirement + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Career growth and development + Team Member Resource Groups + Recognition and rewards programs _\*_ _Available benefits may vary depending upon property\-specific terms and conditions of employment\._ \#LI\-SB3 **Job:** _Housekeeping and Laundry_ **Title:** _Guest Room Attendant \- Conrad Orlando_ **Location:** _null_ **Requisition ID:** _HOT0C6Z3_ **EOE/AA/Disabled/Veterans**

As a Welcome Center Representative, you will assist in checking in Mini-Vac clients as well as support manifesting OPC tours. Our Representatives provide information for hotel reservations for Mini-Vac clients. In addition, our team assist in booking tours, creating reservations in Concierge, updating client accounts, confirming hotel rooms, handling customer issues, and driving retail and hotel sales. Job Description: As a Welcome Center Representative, you will assist in checking in Mini-Vac clients as well as support manifesting OPC tours. Our Representatives provide information for hotel reservations for Mini-Vac clients. In addition, our team assist in booking tours, creating reservations in Concierge, updating client accounts, confirming hotel rooms, handling customer issues, and driving retail and hotel sales. Responsibilities include, but are not limited to: * Book, modify and service reservations for our guests and communicate effectively. * Confirm & qualify each incoming guest for their presentation. * Report on tour reconciliations at varying times throughout the day to appropriate departments. * Reschedule any mini vac tours that were missed or no showed for their tour. * Answering any questions from owners or non-owners concerning their reservations. * Address any special needs that owners and non-owners may have. * Greet non-owners/ guests who arrive for their vacation. * Go over qualifications with the guests at the time of booking, confirming and during check-in. * Supply guests with local information, maps to their hotels and the surrounding area. * Selling Busch Gardens/ Scuppers tickets and any tickets that may enhance the guest's vacation. * Report on arrivals, no shows, tour invites, late arrivals, and daily room/ Inhouse booking activity daily. Benefits: * 401(k) * Dental insurance * Vision insurance * Health insurance * Paid time off * Employee discounts and much, much more! Schedule: Open availability schedule anywhere from 7:30am - 9:30pm Holidays and Weekends are a must. Our commitment to diversity We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We ensure that individuals with disabilities are provided with reasonable accommodations to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

There's nothing more rewarding than creating lifelong memories, for yourself and for others. And that's what you'll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we're dedicated to recognizing, rewarding and supporting every achievement, however big or small. It's all part of making incredible memories, together. Find your path in a career that really matters, where you'll truly belong. Join our growing, innovation-driven team today. The Activations Representative will be responsible for handling automated dialer outbound calls to existing customers, to finalize a vacation reservation date. They will update the customer database and document reservations for the customer in the Concierge Platform reservation system. They must adhere to specific verification guidelines, to ensure we deliver a qualified tour guest to our Vacation Ownership Sales Centers, to preview our Vacation Ownership programs. The Activations Associate will manage calls with the guests' experience in the highest regard. Schedule: Monday through Friday, 11:30am-7pm (Saturday availability required) * THIS IS AN IN-OFFICE POSITION* Responsibilities: * Assists guests with finalizing their vacation package reservation date * Handles properly the Avaya Dialer System to maximize productivity * Adheres to daily Campaign Assignment schedules as directed by any/all Leadership * Collaborates with other Call Center Departments to ensure proper Paperwork, itinerary letter requests, and * inventory requests * Documents guests' accounts * Adheres to Approved Sales Pitch offer as designed per Campaign * Increases revenue by selling extra nights, upgrades, package upgrades, tickets, car rentals, and additional rooms Requirements: * High School Diploma or Equivalent * 1-2 years of relevant experience * Quality service fundamentals, MS Office Suite. * Detailed-oriented with strong analytical and problem-solving skills * Strong ability to think strategically and analyze information timely and accurately * Strong interpersonal communication Benefits: * Unlimited Income Potential: You will earn base pay + uncapped commissions! * Paid training: You will earn as you learn to be a Bluegreen vacation specialist and brand ambassador. * Career Growth: We believe in developing our current talent, we promote within. * Fantastic benefits package: We offer several Medical/Dental/Vision plans, Education Assistance, 401k (company match), and many more benefits! * Work/Life Balance: You will receive generous paid-time off and we offer flexible hours. Full time and part time opportunities are available. We are a highly philanthropic and socially responsible organization! * Amazing discounts: Hotels, retailers, car rentals, theme parks, and much more! Extraordinary People, Exceptional Benefits on Day One Benefits start on your first day of work with no waiting period! Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team. Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us The Courtyard Orlando Lake Buena Vista in the Marriott Village is part of a complex of four Marriott Properties in the Lake Buena Vista area. The Courtyard is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Oversee the efficient operation of the Reservations Department in selling and inputting of guest room blocks to accommodate guest needs and maximize revenue. Essential Duties and Responsibilities * Monitor and analyze Rooms Inventory utilizing Yield Management to maximize occupancy and increase average rate. This includes monitoring of group blocks, determining cut off dates, and rate restrictions. * Process and handle group rooming lists, reservations, and associate reservations requests by inputting data into the reservations system. * Calculate and prepare rooms reports to determine sources of business using various computer systems. * Assist in the development and revisions of forecasts for the Rooms Department, both monthly and annually. * Communicate both verbally and in writing to provide clear direction to staff. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Ability to effectively deal with guest and associate concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions. * Ability to access, read and accurately input information using a moderately complex computer system to include software such as Microsoft Office Suite. * Ability to make accurate mathematical calculations using 10-key. * Must have analytical ability to assess reservation trends and make related decisions. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

The Maintenance & Engineering Manager is responsible for the daily execution of all Maintenance related responsibilities and systems for our HGV property, including the supervision and coordination of installation and repair of all electrical, mechanical and architectural systems throughout the facility. Here's why you'll love it here! We offer an excellent benefits package to our full-time Team Members that include: Medical, Dental, and Vision insurance from Day One Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program Team Member Travel Program - enjoy discounted rates at incredible properties around the globe Generous Paid Time Off Program Paid Sick Days Team Member Recognition and numerous learning and advancement opportunities and more! Responsibilities Include: Assist the Chief/Assistant Chief Engineer and other Department Heads in maintaining the overall HGV facility, including general appearance and upkeep of the facility, adherence to customer service, brand and service standards while maintaining operational and financial efficiencies. Responsible for general back-of-the-house (BOH) maintenance and care. Coordinates activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction. Conducts routine property inspections to identify issues, monitors property work order system and ensures prompt fulfillment of work orders. Works directly with the on-site Management team to ensure proper training, staffing, and team member engagement. Plans and facilitates upkeep, renovation and enhancement projects, assists with capital planning, establishment and control of the annual budget, and negotiation of contracts between hotel and outside contractors, etc. Carries out any reasonable request by management of which the employee is capable of performing. What are we looking for.... Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. To fulfill this role successfully, you must possess the following minimum qualifications and experience: High School Diploma/GED 3+ years of related experience 2+ years of supervisory experience Valid Driver's License Able to work flexible schedules including mornings, evenings, weekends and holidays It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Technical Diploma Experience in a maintenance role in a resort setting When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Responsibilities You would be responsible for: Assist the Chief/Assistant Chief Engineer and other Department Heads in maintaining the overall HGV facility, including general appearance and upkeep of the facility, adherence to customer service, brand and service standards while maintaining operational and financial efficiencies. Responsible for general back-of-the-house (BOH) maintenance and care. Coordinates activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction. Conducts routine property inspections to identify issues, monitors property work order system and ensures prompt fulfillment of work orders. Works directly with the on-site Management team to ensure proper training, staffing, and team member engagement. Plans and facilitates upkeep, renovation and enhancement projects, assists with capital planning, establishment and control of the annual budget, and negotiation of contracts between hotel and outside contractors, etc. Carries out any reasonable request by management of which the employee is capable of performing. Qualifications To fulfill this role successfully, you must possess the following minimum qualifications and experience: High School Diploma/GED 3+ years of related experience 2+ years of supervisory experience Valid Driver's License Able to work flexible schedules including mornings, evenings, weekends and holidays It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Technical Diploma Experience in a maintenance role in a resort setting When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

In search of an individual with a friendly personality, who enjoys greeting guests first and sharing with them all the lively amenities to enjoy at our resort. Our Bellperson greets and escorts owners/guests to rooms ensuring guest happiness and to ensure their stay is off to an excellent start. You will get to be the first person our owners interact with at the property. Here's why you will love it here: * Recognition Programs and Rewards * Excellent health care options, including medical, dental, and vision * A people-first culture * Positive Team Environment * Travel Discounts Program * Generous Paid Vacation Program and Paid Sick Days * Employee Assistance Program that supports your physical and mental wellbeing * 401(k) program with company match * Tuition reimbursement programs * Employee Stock purchase program * Numerous learning and advancement opportunities * And more! Here are your duties to be performed: * Supervises property entrance and accepts guest arrivals. * Greets and assists Owners and guests transporting and/or securing their luggage appropriately. * Delivers messages and will assist with room move requests, groceries, and other inquires. * Reports any problem or unusual activities to management. * Ensures an organized, safe and clean front entrance and lobby area. * Carries out reasonable requests by management including assisting other departments when needed. * Know and use members names, preferences, and routines and develop a personal connection with each member. Provides instructions regarding the amenities of the room and property services and activities provided for guests' use. Delivers messages, express check-out folios, newspapers, and other requested items. * Retrieving, transporting, organizing, and storing of luggage in designated area. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). * Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions) and records advance transportation request as needed. * Maintain awareness of undesirable persons on property premises being a Safety & Security advocate. * Special projects as given by leadership; responding to all guest requests to ensure client happiness * Willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate. * Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement Qualifications What are we looking for? First and foremost, we are seeking a positive demeanor and a cheerful smile! To fulfill this role optimally, applicants possess the following minimum qualifications and experience: * 6 months Customer service experience * Valid driver's license * Self-starting personality with an even disposition * Move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds * Stand, sit, or walk for an extended period of time or for an entire work shift and withstand outdoor extreme weather conditions * Move at a speed that is required to respond to work situations (e. g., run, walk, jog), with or without reasonable accommodations It would be helpful in this position for you to demonstrate the following capabilities and distinctions: * 1+ years prior Bellperson experience * Resort, Hotel hospitality proven experience HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Don't wait! Apply today to join our team and WOW every guest. Our Bellperson greets and escorts owners/guests to rooms ensuring guest happiness and to ensure their stay is off to an excellent start. You will get to be the first person our owners interact with at the property. Here are your duties to be performed: * Supervises property entrance and accepts guest arrivals. * Greets and assists Owners and guests transporting and/or securing their luggage appropriately. * Delivers messages and will assist with room move requests, groceries, and other inquires. * Reports any problem or unusual activities to management. * Ensures an organized, safe and clean front entrance and lobby area. * Carries out reasonable requests by management including assisting other departments when needed. * Know and use members names, preferences, and routines and develop a personal connection with each member. Provides instructions regarding the amenities of the room and property services and activities provided for guests' use. Delivers messages, express check-out folios, newspapers, and other requested items. * Retrieving, transporting, organizing, and storing of luggage in designated area. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). * Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions) and records advance transportation request as needed. * Maintain awareness of undesirable persons on property premises being a Safety & Security advocate. * Special projects as given by leadership; responding to all guest requests to ensure client happiness * Willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate. * Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement First and foremost, we are seeking a positive demeanor and a cheerful smile! To fulfill this role optimally, applicants possess the following minimum qualifications and experience: * 6 months Customer service experience * Valid driver's license * Self-starting personality with an even disposition * Move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds * Stand, sit, or walk for an extended period of time or for an entire work shift and withstand outdoor extreme weather conditions * Move at a speed that is required to respond to work situations (e. g., run, walk, jog), with or without reasonable accommodations It would be helpful in this position for you to demonstrate the following capabilities and distinctions: * 1+ years prior Bellperson experience * Resort, Hotel hospitality proven experience HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. Here's why you will love it here: * Recognition Programs and Rewards * Excellent health care options, including medical, dental, and vision * A people-first culture * Go Hilton: Travel Discounts Program Hilton hotel rates worldwide. * Perks at work: Employee Pricing platform * Employee Assistance Program that supports your physical and mental well-being. * Paid Vacation Time and Paid Sick Days * 401(k) program with company match * Tuition reimbursement programs * Numerous learning and advancement opportunities * And more! What Will I be Doing? This Accountant, Portfolio Services is responsible for overseeing daily cash / bank reconciliation activities within the Mortgage Servicing department, ensuring accuracy and compliance across all accounts. The role includes developing and maintaining detailed documentation of procedures and work instructions, facilitating team training, and supporting the preparation of performance reports related to mortgage receivables serviced by HGV. Additionally, this position collaborates closely with Operations to identify opportunities for automation and process improvement, leveraging available technologies to enhance efficiency and accuracy. Additional Responsibilities include: * Support the integration and optimization of the daily cash reconciliation process across multiple accounts and systems, ensuring accuracy, timeliness, and adherence to internal controls * Prepare timely cash/bank reconciliations related to assigned entities. Promptly resolve reconciling items and perform research. * Assist management with analysis and reporting. * Satisfy auditor requests for samples and payment tracing. * Document processes and procedures for the assigned functions. * Identify operational control points and weaknesses, and associated exposures. * Develop an acute understanding of the utilization of available technology and document process flows. * Assist team members with onboarding and ongoing maintenance of all applicable work-related resources. * Embody the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now, * Adhere to Company standards and maintain compliance with all policies and procedures. Carry out any reasonable request by management What Are We Looking For: Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience: * Bachelor's Degree * 1-3 years or related experience * Highly proficient computer skills, including Windows and Microsoft Office products, particularly Excel. * Experience automating and standardizing operational processes. * Excellent organizational skills and attention to detail * Excellent verbal and written communication skills * Ability to work in a team environment * Accounting experience * Experience working in a mortgage/loan servicing application, such as LSAMS, Servicing Director or other * Willingness to work occasional overtime, including weekends and holidays In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred: * Bachelor's Degree * 3-5 years of related experience When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us Set on 62 acres of family-fun, our resort ranks as one of the top five resorts in Orlando. Designed to be the ideal escape, guests enjoy the tranquility of Blue Harmony Spa and the relaxation of the surrounding area of Bonnet Creek. Their stay includes a picturesque 10-acre lake surrounded by walking paths, five pools, two lazy rivers, miniature golf, and shuttle transportation and advance purchase Theme Park tickets. Our family of associates has just as much fun working here as the guests that stay! With 400 upscale rooms, multiple food and beverage outlets, meetings, and a full-service spa, we have an opportunity that suits you. Whether you are looking to start your hospitality career or you are a seasoned professional, our team is ready to welcome you to the family. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel benefits, product and service discounts, and much more. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Provide superior customer service while maintaining a clean and attractive outlet for guests. Essential Duties and Responsibilities * Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to, and understand requests. * Prepare customers' orders as requested accurately and efficiently. * Ring guest check correctly. Close the check to the proper method of payment, (i.e., cash, credit card or house charge). * Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution. * Maintain the highest level of standards for all product preparation. * Clean or sanitize work areas, utensils, equipment, service stations or seating areas. * Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management. * Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing. * Ability to operate a keyboard and Point of Sale procedures. * Ability to effectively deal with and resolve conflict situations, such as inaccurate check total. * Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? Yes Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

As a VIP Reservations Specialist at Hilton Grand Vacations, you will handle inbound reservation requests from our valued VIP members. This role is key in crafting memorable experiences for our guests by arranging accommodations and tours at our outstanding property locations. You will be responsible for activation, welcome, and confirmation calls, while also resolving any customer service issues that may arise. Working closely with your Supervisor, you will aim to provide a seamless experience for our VIP guests. Why do Team Members like working for us: * Competitive base pay plus commission * Recognition Programs and Rewards * Discounted Hilton hotel rates worldwide! * 401(k) program with company match. * Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation * Employee stock purchase program. * Tuition reimbursement programs. * Numerous learning and advancement opportunities. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Key Responsibilities: * Receive and service inbound reservation calls. * Make and service activation calls. * Assist guests with inquiries related to their purchased packages and upcoming vacations. * Provide complete and accurate information to guests on every call, especially regarding tour presentations and accommodations. * Handle situations with dissatisfied guests. * Assist management with special projects. * Ensure privacy and security of confidential guest information. * Complete tour and room drop requests. * Process monthly payments. * Perform any other reasonable requests by management. Qualifications: * Minimum of 2 years of previous Call Center experience. * Knowledge of VOICE system/RCC system required. * Excellent written, verbal, and interpersonal skills. * Ability to interact effectively with team members and management at all levels. * Proficiency in MS Office, particularly Word and Outlook. * Professional, positive, and upbeat demeanor. * Strong sense of customer service with enthusiastic, professional, and upbeat behavior. * Good organizational skills and diligent. * Ability to work a variable schedule, including evenings and weekends, based on call center needs. * Background in timeshare/hospitality preferred. Join us at Hilton Grand Vacations and become part of a group that values collaboration, diversity, and the pursuit of excellence. This is your opportunity to contribute to a dynamic environment where your skills and dedication will be recognized and rewarded. Apply today and help us continue to deliver world-class service to our VIP guests!

Only Remarkable People Can Create Exceptional Moments! Come be a part of making memories. We are looking for a Talent Acquisition Manager to join our Orlando team. Orlando, a city in central Florida, is home to more than a dozen theme parks. Chief among its claims to fame is Walt Disney World, comprised of parks like the Magic Kingdom and Epcot, as well as water parks. Another major destination, Universal Orlando, offers Universal Studios and Islands of Adventure, with the Wizarding World of Harry Potter straddling both. ABOUT US At Hilton Grand Vacations, our goal is to make someone's day, every day. We work in an exciting, energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Discover the joy of delivering lasting memories and showing our guests how grand life can be. ABOUT THE JOB We are seeking a highly skilled Talent Acquisition Manager to join our team and play a pivotal role in leading a team of top performers to identify, attract, and hire top talent. The ideal candidate will manage the recruiting team, from sourcing and screening to negotiating offers, while ensuring a positive candidate experience and building strong relationships with both hiring managers and senior leadership. Here's why you'll love it here! * Excellent benefits that start Day One (medical, dental, and vision)! * 401(k) with Employer matching * Employee Stock Purchase Program * Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation * Our Go Hilton Team Member Travel Program offers Team Member and family travel discounts * Perks at Work Discount Program * And so much more! Responsibilities * Strategy Development: Create and implement holistic recruitment strategies aligned with business objectives, focusing on both short-term needs and long-term growth. * Employer Branding: Build and promote the company's reputation as a great place to work through social media, recruitment events, and marketing. * Full-Cycle Recruitment: Oversee sourcing, screening, interviewing, offering, and onboarding of new hires. * Candidate Experience: Ensure a positive and seamless journey for all applicants. * Stakeholder Collaboration: Partner with hiring managers to define roles, understand needs, and guide the hiring process. * Talent Sourcing: Utilize diverse channels (job boards, social media, networking) to find qualified candidates and build talent pipelines. * Process Optimization: Manage Applicant Tracking Systems (ATS) and use analytics to refine hiring practices and report on outcomes. * Team Management (in larger orgs): Lead and develop a team of recruiters. ABOUT YOU * Experience: Several years (3-5+) in recruitment/TA, covering the full hiring lifecycle, sourcing, interviewing, and onboarding. * Familiarity and proficiency with Applicant Tracking Systems (ATS) and HR software (e.g., [mention specific systems like Workday, Greenhouse, BambooHR if applicable]). * Deep understanding of employment laws and regulations to ensure compliant hiring practices. * Exceptional interpersonal, communication, and relationship-building skills, with the ability to engage effectively with a diverse range of stakeholders and candidates. * Strong organizational and time-management abilities, with the capacity to manage multiple open positions and prioritize tasks in a fast-paced environment. * Strong problem-solving skills and a data-driven approach to recruitment. On our own, we're outstanding. With you, we're extraordinary. As part of our sales team, your passion for building customer relationships is what creates exceptional moments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Don't hesitate to get in touch with us to request accommodation.

There's something truly outstanding about Hilton Grand Vacations. We work in an exciting and energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has been vital to the success of Hilton Grand Vacations. As a Sales Gallery Coordinator, courteously greeting guests to provide a positive environment for Guests and Owners, in support of the Sales team. You will be responsible for updating the system (Chorus) with tour information and assigning guests to Sales Executives according to the sales rotation. They are also responsible for answering and directing incoming telephone calls while maintaining the Sales Galleries. What will you be doing? * Deliver outstanding customer service by providing a warm welcome and ensuring guest happiness, encouraging a memorable and positive atmosphere. * Efficiently identify and assign guests to Sales Executives and Leaders, using a strategic rotation system to improve engagement and sales opportunities. * Serve as the primary point of contact, managing incoming telephone calls and providing knowledgeable responses to inquiries. * Ensure meticulous logging of tour assignments in the HGV system and manual logs, coupled with detailed reporting of tour information. * Maintain and interpret tour rules, consistently updating Sales Executive rotations to ensure process integrity and efficient performance. * Conduct comprehensive inventory management, keeping café and refreshment areas well-stocked to facilitate an inviting environment. * Supervise financial transactions, including issuing Taxi/Uber reimbursements and balancing extra premiums, ensuring fiscal responsibility and accuracy. * Optimally coordinate with the transportation team to arrange seamless pick-up and drop-off services for guests and owners, improving the overall experience. * GO Hilton discounted hotel rates worldwide as low as $40 per night * Excellent health care options (medical, dental, and vision) * 401(k) with Employer matching and Employee Stock Purchase Program * Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation. * Perks at Work Discount Program that offers a wide range of discount through varies outlets * Internal growth opportunities and ongoing training * And so much more! * 1+ year customer service experience * High School/GED required, Associate's Degree or College Diploma preferred * Ability to multitask in a fast-paced environment * Intermediate digital literacy: Office Suite * Full flexible schedule required: mornings, nights, weekends, and holidays Why do Team Members enjoy working for us? Hilton Grand Vacations excels as a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that our Team Members are vital to the succes of our company. To fulfill this role successfully, you must possess the following minimum qualifications and experience: Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces list consecutively in 2021 and 2022, awarded two sought-after Stevie Awards in The 20th Annual American Business Awards including a Gold Stevie for Company of the Year - Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation's "Best Adoption-Friendly Workplaces" list and becoming a Great Place to Work certified company in 2022. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What will you be doing? * Deliver outstanding customer service by providing a warm welcome and ensuring guest happiness, encouraging a memorable and positive atmosphere. * Efficiently identify and assign guests to Sales Executives and Leaders, using a strategic rotation system to improve engagement and sales opportunities. * Serve as the primary point of contact, managing incoming telephone calls and providing knowledgeable responses to inquiries. * Ensure meticulous logging of tour assignments in the HGV system and manual logs, coupled with detailed reporting of tour information. * Maintain and interpret tour rules, consistently updating Sales Executive rotations to ensure process integrity and efficient performance. * Conduct comprehensive inventory management, keeping café and refreshment areas well-stocked to facilitate an inviting environment. * Supervise financial transactions, including issuing Taxi/Uber reimbursements and balancing extra premiums, ensuring fiscal responsibility and accuracy. * Optimally coordinate with the transportation team to arrange seamless pick-up and drop-off services for guests and owners, improving the overall experience. * GO Hilton discounted hotel rates worldwide as low as $40 per night * Excellent health care options (medical, dental, and vision) * 401(k) with Employer matching and Employee Stock Purchase Program * Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation. * Perks at Work Discount Program that offers a wide range of discount through varies outlets * Internal growth opportunities and ongoing training * And so much more! * 1+ year customer service experience * High School/GED required, Associate's Degree or College Diploma preferred * Ability to multitask in a fast-paced environment * Intermediate digital literacy: Office Suite * Full flexible schedule required: mornings, nights, weekends, and holidays Why do Team Members enjoy working for us? Hilton Grand Vacations excels as a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that our Team Members are vital to the succes of our company. To fulfill this role successfully, you must possess the following minimum qualifications and experience: Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces list consecutively in 2021 and 2022, awarded two sought-after Stevie Awards in The 20th Annual American Business Awards including a Gold Stevie for Company of the Year - Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation's "Best Adoption-Friendly Workplaces" list and becoming a Great Place to Work certified company in 2022. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We are excited to offer an amazing opportunity to join the newly rebranded and renovated Mystic Dunes, a Hilton Vacation Club, made up of 986 suites and located on 600 luxurious acres. We encourage you to join our service-oriented family that strives to provide exceptional experiences for our members and guests every day surrounded by lush landscapes and a beautifully manicured golf course. Join in the fun and be part of a team that makes a difference in the lives of those we serve as well as the communities we are a part of. Located near all major attractions and with tons to offer our members and guests, this is definitely the place to be if you want to grow your career and learn from a consummate group of professionals that strive for excellence. Why do team members like working for us: * Competitive base pay * Daily Pay*- get your earned pay anytime before payday * Recognition Programs and Rewards * Discounted hotel rates * 401(k) program with company match. * Generous Paid Time Off and Paid Sick Days * Employee stock purchase program * Tuition reimbursement programs * Numerous learning and advancement opportunities and more Responsibilities: * Facilitates recreational programs and activities on a day-to-day basis for all age groups according to the needs and interests of owners/members/guests, resort requirements, and seasonal opportunities. * Prioritize and instruct specific classes, activities, and events, including special events, holiday programs, competitions, mixers, and other group activities. * Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program interest. * Evaluates programs/activities for effectiveness and participation seeking new and exciting ideas for enhancement of the programs. * Always provides outstanding owner/member/guest service including answering inquiries, providing information, and general problem solving. * Positively communicates with small to large groups for programs and activities. Includes using microphones in an entertainment capacity. Schedule Details: Our Recreation / Activities Department operates 7 days per week including holidays. Shifts range between 6:00 am through 11:00 pm. Upon hire, you will receive your schedule. We offer paid training. Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role, you must possess the following minimum qualifications and experience: * Basic math and cash handling skills. * Proficient in MS Office and basic desktop publishing applications. * Able to work outdoors in all climates. * Excellent guest relations skills. * Able to interact with all age groups. * Able to speak, read, write, and understand the English language to complete job requirements and to connect with co-workers and guests/owners. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: * Previous customer service experience * Hospitality experience * Public speaking experience * Audio-visual equipment operation * Knowledge of a wide variety of recreation activities and programs including their development and implementation. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. * Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement * Facilitates recreational programs and activities on a day-to-day basis for all age groups according to the needs and interests of owners/members/guests, resort requirements, and seasonal opportunities. * Prioritize and instruct specific classes, activities, and events, including special events, holiday programs, competitions, mixers, and other group activities. * Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program interest. * Evaluates programs/activities for effectiveness and participation seeking new and exciting ideas for enhancement of the programs. * Always provides outstanding owner/member/guest service including answering inquiries, providing information, and general problem solving. * Positively communicates with small to large groups for programs and activities. Includes using microphones in an entertainment capacity. Schedule Details: Our Recreation / Activities Department operates 7 days per week including holidays. Shifts range between 6:00 am through 11:00 pm. Upon hire, you will receive your schedule. We offer paid training. To fulfill this role, you must possess the following minimum qualifications and experience: * Basic math and cash handling skills. * Proficient in MS Office and basic desktop publishing applications. * Able to work outdoors in all climates. * Excellent guest relations skills. * Able to interact with all age groups. * Able to speak, read, write, and understand the English language to complete job requirements and to connect with co-workers and guests/owners. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: * Previous customer service experience * Hospitality experience * Public speaking experience * Audio-visual equipment operation * Knowledge of a wide variety of recreation activities and programs including their development and implementation.