HEI Hotels & Resorts jobs in Philadelphia, PA - 194 jobs
Senior Group Sales Manager
Accor North America, Inc. 3.8
Philadelphia, PA job
We are seeking a highly motivated and results-driven Senior Group Sales Manager to join our dynamic Hotel team. This role will play a pivotal role in maximizing the hotel's revenue and profitability by sourcing and booking group and catering business Sales Manager, Sales, Manager, Senior, Client Relations, Hotel
$52k-83k yearly est. 2d ago
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Line Cook - PM Shift
Accor Hotels 3.8
Philadelphia, PA job
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Company Description
Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel - Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere. We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden. Enjoy our signature hand-crafted cocktails in Liberté Lounge, the "in-place" to gather and mingle for Philly's finest clientele.
Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience.
Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team!
Job Description
As a Line Cook/Culinary Expert, you perform highly diversified Kitchen duties to create a memorable and tasty dining masterpiece for every guest and patron that you cook for!
PM Shift - Line Cook
What you will be doing:
Showcasing your unique culinary skills and creativity in any food you cook to create a memorable dining experience with your food!
Collaborate with your team members in the kitchen, managers and restaurant staff and provide support and updates throughout service.
Work in a team and sometimes autonomously and be responsible for the management of your work station.
Prepare and cook menu items such as dressings, sauces, appetizers, sides, and entree's.
Prep, wash, and chop meal components for larger dishes and plate meals according to Sofitel standards.
Restock kitchen items, clean prep station and put away equipment as required per kitchen standard.
Qualifications
Your experience and skills include:
3 years' cooking experience with at least 1 year of previous experience in a restaurant with French / American cuisine a la carte facility.
Knowledge of food safety, cleanliness and passionate about food and customer service.
Ability to prep and cook menu items according to instructions/recipe.
A positive, can-do attitude and an ability to multi-task in a fast paced, exciting environment while working alongside a diverse group of colleagues.
Skilled in communicating with colleagues and naturally engage with all.
Commitment to quality!
Additional Information
Your team and working environment:
Be part of an exciting and influential team to guide the transformation of CDA and its new concept
We recognize and celebrate team and individual successes
A brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
$29k-35k yearly est. 2d ago
Front Office Manager
HHM Hotels 4.5
Philadelphia, PA job
Opportunity: Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards. Your Growth Path Assistant General Manager - General Manager - Area General Manager Your Focus * Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
* Monitor all front office financial operations and ensure front office compliance with accounting controls and procedures.
* Develop, implement and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required.
* Supervise all guest services department managers.
* Review correspondence from guests and incident logs and direct staff according to information obtained.
* Oversee all vendor and personnel contracts throughout the hotel.
* Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.
* Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
* Perform other duties as requested by management.
Your Background and Skills
* Associate's or Bachelor's degree preferred.
* 2 to 5 years hospitality related experience.
Work Environment and Context
* Work schedule varies and may include working on holidays and weekends.
* Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
$50k-63k yearly est. Auto-Apply 24d ago
Bellman
Kimpton Hotels & Restaurants 4.4
Philadelphia, PA job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Provide a positive first and last impression to guests as they arrive and leave the hotel. When servicing guests, you're professional, and friendly. Assist with luggage and packages upon arrival and departure and arrange transportation when necessary.
Some of your responsibilities include:
Get assignments, keys, and special guest requests from your supervisor at the beginning of your shift.
Greet guests and take luggage to guestrooms promptly when checking in and upon checking out, check and secure guests' luggage until departure.
Hail taxicabs and answer inquiries, carry luggage to the curb to meet transportation.
Provide the guest(s) with information about their stay, the hotel, and answer questions.
When the concierge is not available, book tours and assist with general information inquiries.
Keep bell closet clean and neat, polish and clean bell carts daily, keep lobby area and public areas clean and tidy, deep clean other assigned areas.
Submit all found articles accompanied by a Lost & Found Report.
Assist valet when they are busy, cover for lunch breaks. Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency.
Deliver messages, packages, flowers, wine, and housekeeping items (hair dryers, ironing boards, irons, laundry/dry cleaning etc.) to guest rooms upon request.
Clean and set-up meeting room functions, direct guests to various meeting rooms.
Set-up and maintain complimentary hotel lobby functions including the morning coffee service and the nightly concierge events.
Turn in any keys to the proper department when your shift ends.
What You Bring
High School Diploma is preferred.
1 year of experience in customer service or similar role.
You've got a flexible schedule, able to work evenings, weekends, and holidays when needed.
Basic writing skills, professional communication skills.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$30k-48k yearly est. 1d ago
Contracts Administrator
HHM Hotels 4.5
Philadelphia, PA job
Job Description
Join HHM Hotels as a Contracts Administrator and be an essential part of a dynamic legal team, where your organizational skills and legal expertise will shine. In this role, you'll manage the entire lifecycle of hotel-related contracts, ensuring that our operations run smoothly and efficiently. Reporting to the Legal Operations Manager, you'll work independently while collaborating with hotel general managers and operations teams. Your knack for clear communication will be key as you navigate legal matters with ease, making sure that all services are delivered with precision and safety.
At HHM Hotels, we believe in empowering our team members with opportunities for growth and development. You'll enjoy competitive benefits, including health insurance, a 401(k) company match, and travel discounts. We're committed to fostering a supportive and innovative environment that encourages professional advancement. If you're passionate about hospitality and thrive on staying organized, let's connect and explore how you can make an impact with us.
Responsibilities:
Your Focuses
Maintain and organize HHM Hotels' contract management platform (IntelAgree), ensuring accurate records and reporting, serving as a primary point of coordination for contract requests.
Manage the full contract lifecycle, including intake, review, approval routing, and execution.
Assist in contract negotiations and review, including analyzing contract terms to ensure alignment with company guidelines and identifying potential contract risks that may require escalation, coordinating communications between parties, and facilitating the execution of agreements.
Manage the internal contract ticketing system by monitoring requests, routing items appropriately, and providing system guidance.
Conduct regular contract trainings for new joiners and hotel operations team members.
Provide project-based support to the broader legal team as needed.
Identify opportunities to streamline contract processes and enhance departmental efficiency.
Qualifications:
Your Background and Skills
Bachelor's degree required, certification as a Paralegal is a plus.
1-2 years of prior contract administration or contract negotiation experience.
Experience managing a high volume of contracts and working with contract routing or approval processes.
Proficiency in the MS Office suite and familiarity with contract management software (IntelAgree) functionality.
Excellent organizational and record-keeping skills.
Self-starter with excellent problem-solving abilities and project management skills.
Strong communication and interpersonal skills.
About Company
HHM Hotels is a leading hotel management and investment company with a portfolio of hotels and resorts spanning North America. The organization takes pride in operating independent luxury and lifestyle hotels as well as premium branded hotels in urban and resort markets.
We are continuously seeking talented professionals to join our accounting department. While we may not have an immediate opening, we are always looking to connect with experienced candidates who have a passion for hospitality and keen business acumen.
HHM Benefits and Perks
Medical, Dental, and Vision Health Insurance
Paid Time Off
401(k) Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Quarterly Bonuses and Incentives
Employee Assistance and Wellness Program
Educational/Professional Development
Technology Reimbursements
$34k-52k yearly est. 8d ago
Director of Housekeeping
Highgate Hotels 4.5
Cherry Hill, NJ job
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Residence Inn Cherry Hill
1821 Old Cuthbert RdCherry Hill, NJ 08034
Overview
The Director of Housekeeping is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.
Responsibilities
* Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's.
* Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards.
* Establish and maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position.
* Maintain and control all housekeeping equipment.
* Ensure compliance with all corporate Risk Management standards (MSDS, HazComm, etc.).
* Conduct monthly guest supplies and cleaning supplies inventories.
* Ensure that large guestroom turns are managed efficiently.
* Ensure consistency with departmental opening and closing procedures.
* Manage vendor contracts (i.e. dry cleaners, window washers, etc.).
* Prepare and conduct all Housekeeping interviews and follow hiring procedures according to Highgate Hotel International SOP's.
* Develop employee morale and ensure training of Housekeeping personnel.
* Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis.
* Inspect all VIP rooms prior to arrival.
* Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards.
* Maintain required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis.
* Conduct monthly and quarterly Housekeeping inventories on a timely basis.
* Ensure guest privacy and security by correctly following Highgate Hotel procedures.
* Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion.
* Conduct pre-shift meetings for room attendants and housemen.
* Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies.
* Review Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis.
* Prepare employee schedule according to business forecast, payroll budget guidelines and productivity requirements.
* Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting.
* Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
* Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms.
* Ensure sign off of all Service Standards by Position competencies for Housekeeping staff.
* Carry a pager at all times. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
* Manage and organize large turn days (including group check-ins or check-outs).
* Monitor out-of-order, out-of-service, discrepant and show rooms.
* Must maintain constant communication with Guest Services.
* Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc.
* Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards.
* Establish and maintain key control system.
* Ensure participation within department for monthly Highgate Hotel team meeting.
* Focus the Housekeeping Department on their role in contributing to Medallia Scores.
* Monitor all V.I.P.'s, special guests and requests.
* Review Housekeeping log book and Guest Request log on a daily basis.
Qualifications
* At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience.
* Supervisory experience required.
* Must be profecient with MS Word and MS Excel.
* Long hours sometimes required.
* Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Participate in M.O.D. coverage as required.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, including wearing nametags.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to maintain confidentiality of information.
* Perform other duties as requested by management.
$62k-106k yearly est. Auto-Apply 8d ago
Steward/Dishwasher - Full-Time
Accor Hotels 3.8
Philadelphia, PA job
"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Company Description
Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel - Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere. We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden. Enjoy our signature hand-crafted cocktails in Liberté Lounge, the "in-place" to gather and mingle for Philly's finest clientele.
Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience.
Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team!
Job Description
As a Steward/Dishwasher you are responsible for the cleanliness of the Kitchen as a whole!
Do you have a heart to serve and love being part of a dynamic Team?
What's in it for you:
* Unlimited career development opportunities, both nationally and internationally. The sky is your limit!
* Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential.
* Give back through our Corporate Social Responsibility activities and local community based philanthropy.
What you will be doing:
* Responsible for the cleanliness and sanitizing of all surfaces in the Kitchen areas, cafeteria, and fridges.
* Keeping floors and work areas clear of hazards and obstruction.
* Responsible of the operation of kitchen cleaning equipment.
* Responsible for handling food and drink and all dishes in a sanitary way!
Qualifications
Your experience and skills include:
* Understanding of food safety and hygiene.
* Good communication and organizational and problem solving skills and a great team player.
* An ability to work under pressure while maintaining a sense of poise and professionalism.
* A can-do, positive attitude that enables, empowers and inspires others.
* Passionate about maintaining a clean and safe working environment.
Additional Information
Your team and working environment:
* Be part of an exciting and influential team to guide the transformation of luxury, French hospitality.
* We recognize and celebrate team and individual successes.
* A brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests
$22k-28k yearly est. 8d ago
Full-Time Night Auditor - DoubleTree by Hilton Philadelphia Center City
Hilton 4.5
Philadelphia, PA job
A Night Auditor maintains the professional financial standards of the hotel by managing end\-of\-day reports, ensuring accuracy, and reporting anomalies\. **What will I be doing?** As Night Auditor, you will maintain the professional financial standards of the hotel by managing end\-of\-day reports, ensuring accuracy, and reporting anomalies\. A Night Auditor must perform the following tasks to the highest standards:
+ Ensure the maintenance of professional financial standards throughout the hotel
+ Undertake a review of end\-of\-day takings against logged reports
+ Edit all reports to ensure accuracy and full completion
+ Investigate any anomalies found between daily reports and takings
+ Train the Night Managers in ensuring the accurate completion of systems and processes
+ Assist the Night Manager in emergency situations
**What are we looking for?**
Night Auditors serving Hilton brands are always working on behalf of our Guests and working with other Team Members\. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Pride in ensuring the accuracy of work and encourages Team Members to do the same
+ Strong analytical skills
+ Computer literate, with particularly strong knowledge of Microsoft Excel
+ Understanding of the responsibilities of other areas within the Finance Department
+ Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience working in a hotel Finance Department
+ Previous experience working in Front Office or hotel outlets
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Full\-Time Night Auditor \- DoubleTree by Hilton Philadelphia Center City_
**Location:** _null_
**Requisition ID:** _HOT0C9BA_
**EOE/AA/Disabled/Veterans**
$23k-29k yearly est. 5d ago
Part Time Banquet Houseman
Kimpton Hotels & Restaurants 4.4
Philadelphia, PA job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Play a meaningful role in the overall success of events by providing assistance to the banquet department as well as aiding in set up and take down of all banquet and meeting events. Work closely with the Banquet Servers to ensure guest satisfaction.
Some of your responsibilities include:
Set-up, clean and maintain meeting and banquet rooms following the standards of service as set by hotel management.
Responsible for accurate cleaning and setting of banquet functions and meeting rooms.
Care and storage of all equipment such as tables and chairs.
Servicing meeting rooms.
Provide outstanding service and ridiculously personable experiences!
What You Bring
Prior hospitality experience and/or experience in housekeeping/janitorial work preferred.
The ideal candidate will be organized and ambitious (go-getter!)
Strong work ethic, ability to read floor-plans, work independently and has a strong attention to detail.
Flexible schedule, able to work evenings, weekends, and holidays.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$25k-32k yearly est. 1d ago
Director, Sales Luxury Business Development
Hilton 4.5
Trenton, NJ job
is virtual/remote\*\*\*_ Part of the Americas Hilton Worldwide Sales Luxury Team with a specialty in luxury sales that ensures Hilton Luxury Brand owners and operators receive the combined benefits of Luxury expertise, access, competence, and experience\. As the Sales Director, Luxury Business Development, you will oversee the overall strategy to develop new accounts and business opportunities for our growing portfolio of Hilton Luxury Brand properties\. You will leverage your luxury sales expertise to identify and analyze unmanaged accounts for luxury revenue potential, solicit and convert new business opportunities in collaboration with our Hilton Luxury Brand properties\. On the Luxury Hilton Worldwide Sales team reporting to the Managing Director of Luxury Sales \- Americas, you will focus on driving revenue and maximizing sales performance to support the growth of our Hilton Luxury Brand properties\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Identify new luxury group customers and generate business opportunities from un\-managed Hilton accounts including all market segments, end\-users and potential third\-party partners\.
+ Qualify potential customers through 3rd party resources, solicitation efforts, social media, industry events and email\.
+ Manage leads through the sales pipeline from unmanaged accounts in collaboration with luxury property sales teams to maximize conversion\.
+ Develop and implement business development strategies to achieve growth and organizational goals\.
+ Develop new hotel customer engagement events targeting un\-managed accounts with qualified luxury group revenue opportunity\.
+ Attend new networking events and trade shows to build relationships and generate leads from unmanaged accounts\.
+ Lead our Hilton Luxury Brand Education series targeting new customers\.
+ Organize high touch personalized FAM trips focused on new business accounts\.
+ Attract new customers via elevated Brand Messaging and Communications via social channels use luxury\-focused content via Sprinklr\.
+ Utilize Salesforce to manage customer connections and results\. Document sales activity through sales opportunity and call reports\.
+ Conduct comprehensive market research to identify potential clients and emerging luxury market trends\.
**How you will collaborate with others:**
+ Clients \- Engage to connect with decision makers and qualify potential for Hilton Luxury Brand business opportunities\.
+ Colleagues \- Collaborate with Hilton Worldwide Sales and partners to provide total client solutions demonstrating a "One\-Team" commercial culture while living the Heart of Hilton\.
+ Partner with the Sales Performance Management and HWS Business Development team to agree on the parameters of graduating accounts from unmanaged to managed luxury\-centric or vertical accounts\.
+ Partner with hotels to ensure full alignment, shared competitive sales intelligence, and active engagement\.
+ Support our customers and hotels in the sales process, industry visibility and education, and participation in Hilton meetings and conferences\.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Five \(5\) years of professional experience in upper upscale and/or Luxury Group Sales, either on\-property or above property sales
+ Three \(3\) years of new business account development experience
+ In\-depth knowledge of the Hospitality Travel industry
+ Experience collaborating with teams on accounts
+ Proficiency in Word and Excel \(can understand and maintain spreadsheets\)
+ Travel up to 35\-40% \(including working outside of traditional working hours\)
**It would be useful if you have:**
+ BA/BS bachelor's degree
+ Ten \(10\) years of global luxury hospitality sales experience
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The pay range for this role is $110,000 - $175,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Sales Incentive Plan \(SIP\), and the Company's long\-term incentive plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Sales and Marketing_
**Title:** _Director, Sales Luxury Business Development_
**Location:** _null_
**Requisition ID:** _COR015JT_
**EOE/AA/Disabled/Veterans**
$110k-175k yearly 7d ago
Barback
HHM Hotels 4.5
Philadelphia, PA job
Opportunity: Barback Prepare and service bars operating within the hotel in accordance with established guest service and sustainability standards. Your Growth Path Food Runner -Server-Bartender Your Focus * Greet and acknowledge guests when performing barback related functions.
* Retrieve orders from storeroom; visually check stock received against written requisition with storeroom personnel to ensure order is accurate. Upon delivery to the bar, re-check items with bartender for completeness.
* Cut, slice and peel perishable garnishes and fruits, and mix and pour juices in sufficient amounts according to projected business. Store back-up supplies needing refrigeration in prescribed containers for later use.
* Check and assist bartender in maintaining adequate amounts of supplies, i.e., stir sticks, napkins, matches, etc., for both the immediate bar and extended service area.
* Maintain cleanliness of bar area, beer lockers, refrigeration, and storage areas to comply with health code standards.
* Scoop ice from ice bins, transport to service areas and replenish ice containers for usage.
* Box and save empty liquor bottles as they accumulate for later returns and requisitions.
* Transport and replace taps and perform routine maintenance requirements for beer kegs.
* Follow sustainability guidelines and practices related to HHM's EarthView program.
* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
* Perform other duties as requested by management.
Your Background and Skills
* High School diploma or equivalent preferred.
* Customer service experience or restaurant experience a plus.
HHM Hotels Benefits and Perks
* Competitive wages for full time and part time opportunities
* Medical, Dental and Vision Health Insurance
* Paid Time Off
* 401k Company Match
* Daily Pay
* Free Basic Life Insurance
* 24/7 access to TELUS Health, a confidential work-life resource.
* Travel Discounts
* Commuter Transit and Commuter Parking Benefits
* Employee Assistance and Wellness Program
* Educational/Professional Development
* Referral Bonus Program
Work Environment and Context
* Work schedule varies and may include working on holidays, weekends and alternate shifts.
* Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
$19k-27k yearly est. Auto-Apply 24d ago
Revenue Manager
HHM Hotels 4.5
Philadelphia, PA job
Opportunity: Revenue Manager Maximize room revenue and yield penetration through proper management of room inventories and using analytics and technical knowledge of hotel reservations and front office systems. Your Growth Path Area Director - Regional Director
Your Focuses
* Control room rates and availability in accordance with established guidelines to maximize occupancy and revenues.
* Develop, communicate and implement sales strategies, mix of business, channel management, pricing strategies, as well as reservations systems and related policies.
* Initiate short and long term revenue forecasts and generate weekly and monthly critiques, identifying areas of opportunity and strategies to improve revenue and overall profitability.
* Measure and analyze booking trends, pickup, no shows, and sources of business.
* Manage, produce and monitor rate strategy tiers, booking pace by Market Segment, GDS, inventory and monthly results.
* Work with the different departments to ensure similar goals, and implement action plans to achieve optimum revenue management.
* Communicate with hotel functional leaders to establish a collaborative approach to revenue management.
* Establish and maintain meaningful external and internal relationships
* Follow sustainability guidelines and practices.
* Practice safe work habits.
* Perform other duties as requested by management.
Your Background and Skills
* College Degree is preferred.
* Prior revenue management experience is required.
* Marriott and Independent hotel experience is preferred.
HHM Benefits and Perks
* Medical, Dental and Vision Health Insurance
* Paid Time Off
* 401k Company Match
* Free Basic Life Insurance
* 24/7 access to TELUS Health, a confidential work-life resource.
* Travel Discounts
* Commuter Transit and Commuter Parking Benefits
* Employee Assistance and Wellness Program
* Educational/Professional Development
* Referral Bonus Program
Work Environment and Context
* Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
$76k-104k yearly est. Auto-Apply 2d ago
Front Office Director
Hersha Hospitality Management LP 4.5
Philadelphia, PA job
Opportunity: Front Office Director
Manage hotel front office operations in accordance with established guest service and sustainability standards.
Potential Career Path
Assistant General Manager - General Manager - Area General Manager
Essential Job Functions
Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Oversee front office departments to ensure an optimal level of service and hospitality are provided to hotel guests.
Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction.
Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
Monitor all front of the house financial operations and ensure front office compliance with accounting controls and procedures.
Develop, implement and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required.
Supervise all front of the house department managers.
Review correspondence from guests and incident logs and direct staff according to information obtained.
Oversee all vendor and personnel contracts throughout the hotel.
Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.
Oversee the property accounting functions including but not limited to Accounts payable and receivables, house bank audits, petty cash as it relates to the front office.
Coordinate with corporate accounting department to oversee payroll functions.
Oversee and ensure internal audit standards are met.
Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and improve maximum occupancy and rates.
Monitor and maintain the front office systems and equipment to ensure optimum performance.
Serve on the hotel's safety committee.
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
Follow sustainability guidelines and practices related to HHM's EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Position Requirements
Associate or Bachelor's degree preferred.
Intermediate knowledge of overall hotel operations.
Large hotel experience preferred.
Work Environment and Context
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
$50k-73k yearly est. Auto-Apply 13d ago
Busser
Sage Hospitality Group 4.5
Philadelphia, PA job
**Why us?** Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia is the modern farm-to-table concept introduced by Sage Restaurant Concept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse.
Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Bar looks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art. Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle.
Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you.
**Job Overview**
Clears all used tableware, napkins and refuse from tables to tubs in bus station and wipes table, chairs and clears debris and crumbs from floor areas surrounding table.
**Responsibilities**
+ Clears all used tableware, napkins and refuse from tables to tubs in bus station and wipes table, chairs and clears debris and crumbs from floor areas surrounding table.
+ Resets tables in accordance with established standards in order to seat new customers as quickly as possible. Removes full tubs from bus stations to dishwashing area for cleaning, and maintains a clean, well-stocked and orderly bus station at all times in order to improve efficiency and productivity.
+ Retrieves cleaned dishes, glassware and utensils from the dish room and distributes to each service station in order to keep a ready supply available for restaurant use.
+ Sweeps restaurant floors throughout shift to maintain a clean, presentable and attractive restaurant.
+ Retrieves requisitioned items from stockroom, ensuring requisition is complete and correct, and stocking supplies in proper places, rotating stock at all times.
+ Assists waitstaff by refilling customers beverages and accommodating requests for additional condiments, food items or clean/fresh tableware.
+ Keeps ice stations filled at all times by carrying buckets of ice from the main ice machine and pouring into individual ice stations.
+ Maintains a friendly, cheerful and courteous demeanor at all times.
+ Performs other duties as assigned, requested or deemed necessary by management.
**Qualifications**
**Education/Formal Training**
None
**Experience**
None
**Knowledge/Skills**
+ Must have basic knowledge of restaurant operations.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
+ Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift.
+ Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
+ Continuous standing -during preparation, during service hours or during expediting.
+ Ability to read meters and controls.
**Environment**
None
**ID:** _2026-30202_
**Position Type:** _Regular Full-Time_
**Property** **:** _The Logan Philadelphia_
**Outlet:** _Urban Farmer Philadelphia_
**Category:** _Restaurant Operations_
**Tipped Position:** _Yes_
**_Address_** **:** _1 Logan Square_
**_City_** **:** _Philadelphia_
**_State_** **:** _Pennsylvania_
EOE Protected Veterans/Disability
$19k-24k yearly est. 9d ago
Bellman - Kimpton Hotel Palomar Philadelphia
Kimpton Hotels & Restaurants 4.4
Philadelphia, PA job
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
Provide a positive first and last impression to guests as they arrive and leave the hotel. When servicing guests, you're professional, and friendly. Assist with luggage and packages upon arrival and departure and arrange transportation when necessary.
**Some of your responsibilities include:**
+ Get assignments, keys, and special guest requests from your supervisor at the beginning of your shift.
+ Greet guests and take luggage to guestrooms promptly when checking in and upon checking out, check and secure guests' luggage until departure.
+ Hail taxicabs and answer inquiries, carry luggage to the curb to meet transportation.
+ Provide the guest(s) with information about their stay, the hotel, and answer questions.
+ When the concierge is not available, book tours and assist with general information inquiries.
+ Keep bell closet clean and neat, polish and clean bell carts daily, keep lobby area and public areas clean and tidy, deep clean other assigned areas.
+ Submit all found articles accompanied by a Lost & Found Report.
+ Assist valet when they are busy, cover for lunch breaks. Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency.
+ Deliver messages, packages, flowers, wine, and housekeeping items (hair dryers, ironing boards, irons, laundry/dry cleaning etc.) to guest rooms upon request.
+ Clean and set-up meeting room functions, direct guests to various meeting rooms.
+ Set-up and maintain complimentary hotel lobby functions including the morning coffee service and the nightly concierge events.
+ Turn in any keys to the proper department when your shift ends.
**What You Bring**
+ High School Diploma is preferred.
+ 1 year of experience in customer service or similar role.
+ You've got a flexible schedule, able to work evenings, weekends, and holidays when needed.
+ Basic writing skills, professional communication skills.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
**Be Yourself. Lead Yourself. Make it Count.**
$30k-48k yearly est. 20d ago
Contracts Administrator/Paralegal
Hersha Hospitality Management LP 4.5
Philadelphia, PA job
Opportunity: Contracts Administrator/Paralegal
HHM Hotels is a leading hotel management and investment company with a portfolio of over 240 hotels and resorts spanning North America. The organization takes pride in operating over 50 independent luxury and lifestyle hotels as well as premium branded hotels in urban and resort markets.
The Contracts Administrator/Paralegal is an integral member of HHM Hotels' legal team and plays an essential role in supporting HHM Hotels' legal operations by managing the full lifecycle of hotel-related contracts. This position will report directly to the Legal Operations Manager and will work independently to organize, track, and facilitate contracts from initiation through execution and renewal. This position will partner with our hotel operations team, including our hotel general managers, to ensure that services provided to our hotels are provided efficiently and safely. The ideal candidate has a zeal for organization and process, and enjoys communicating and navigating legal matters with non-legal professionals.
Your Growth Path
Contracts Administrator/Paralegal - Senior Contracts Paralegal
Your Focuses
Maintain and organize HHM Hotels' contract management platform (IntelAgree) ensuring accurate records and reporting, serving as a primary point of coordination for contract requests.
Manage the full contract lifecycle including intake, review, approval routing, and execution.
Assist in contract negotiations and review, including analyzing contract terms to ensure alignment with company guidelines and identifying potential contract risks that may require escalation, coordinating communications between parties, and facilitating the execution of agreements.
Manage the internal contract ticketing system by monitoring requests, routing items appropriately, and providing system guidance.
Conduct regular contract trainings for new joiners and hotel operations team members.
Provide project-based support to the broader legal team as needed.
Identify opportunities to streamline contract processes and enhance departmental efficiency.
Your Background and Skills
Bachelor's degree required, certification as a Paralegal is a plus.
1-2 years prior contract administration or contract negotiation experience.
Experience managing a high volume of contracts and working with contract routing or approval processes.
Proficiency in MS Office suite and familiarity with contract management software (IntelAgree) functionality.
Excellent organizational and record keeping skills.
Self-starter with excellent problem-solving abilities and project management skills.
Strong communication and interpersonal skills.
HHM Benefits and Perks
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work Environment and Context
Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate a keyboard.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
$34k-52k yearly est. Auto-Apply 50d ago
Full-Time Night Auditor - DoubleTree by Hilton Philadelphia Center City
Hilton 4.5
Philadelphia, PA job
What are we looking for?
Night Auditors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Pride in ensuring the accuracy of work and encourages Team Members to do the same
Strong analytical skills
Computer literate, with particularly strong knowledge of Microsoft Excel
Understanding of the responsibilities of other areas within the Finance Department
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience working in a hotel Finance Department
Previous experience working in Front Office or hotel outlets
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
A Night Auditor maintains the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies.
What will I be doing?
As Night Auditor, you will maintain the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. A Night Auditor must perform the following tasks to the highest standards:
Ensure the maintenance of professional financial standards throughout the hotel
Undertake a review of end-of-day takings against logged reports
Edit all reports to ensure accuracy and full completion
Investigate any anomalies found between daily reports and takings
Train the Night Managers in ensuring the accurate completion of systems and processes
Assist the Night Manager in emergency situations
EOE/AA/Disabled/Veterans
$23k-29k yearly est. Auto-Apply 6d ago
Line Cook - PM Shift
Accor North America, Inc. 3.8
Philadelphia, PA job
As a Line Cook/ Culinary Expert, you perform highly diversified Kitchen duties to create a memorable and tasty dining masterpiece for every guest and patron that you cook for! PM Shift - Line Cook. What you will be doing:Showcasing your unique culina Line Cook, Cook, Shift, Hotel, Kitchen
$29k-35k yearly est. 2d ago
Director Sales & Marketing
Highgate Hotels 4.5
Philadelphia, PA job
Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Overview
The Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group & volume transient. The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams (rooms only) to ensure budgeted revenues are met or exceeded. The Director of Sales & Marketing is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment. This position is a selling leader and covers a portion of the group market.
Responsibilities
* Responsible for leading & driving top line revenue for traditional sales segments to include group & volume transient.
* Assesses & reacts to market trends, market share & the competitive hotel environment.
* Develops and implements a marketing communications plan designed to achieve the desired positioning of the hotel, as well as manage the sales & marketing budget that supports all initiatives.
* Act as the hotel's voice of the customer and communicate key issues/concerns at all levels of the organization.
* Fluent in reading/assimilating/using Smith Travel Research data, financial P&L, mix of sales, forecasting, group pace/position & a wide array of traditional hotel reporting.
* Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
* Prepare correspondence to customers, internal booking reports and file maintenance.
* Participate in daily business review meeting, training and other sales related meetings as required.
* Ability to work with other departments within the hotel to provide quality service to customers.
* Maintain positive guest relations at all times.
* Resolve guest complaints, ensuring guest satisfaction
* Attend Industry Meetings and Tradeshows as requested in addition to Community Events
* Develop and maintain knowledge of Local and Economic Market trends, Competition and Customers.
Qualifications
* Bachelor's degree preferred in Marketing
* At least 3 years' experience as a sales leader, with prior hotel sales experience and progressive luxury hotel sales experience.
* Deep understanding of Luxury guest expectations and 5-star service delivery.
* Experience dealing with/communicating with ownership groups and asset management, and our Partner vendors.
* Proficient in managing/using sales automation (ENVISION) & PMS systems.
* Experience working collaboratively with revenue management.
* Prior Hotel experience in Hospitality Sales, Conference Planning, and/or Convention skills.
* Well-rounded knowledge of all market segments and channel sources, as well as the ability to develop a strategic plan for each.
* Excellent communication and presentation skills.
* Excellent relationship-building skills and able to effectively network.
$70k-98k yearly est. Auto-Apply 60d+ ago
Overnight Steward
Sage Hospitality Resources, LLP 4.5
Philadelphia, PA job
Why us? Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visitthis Northeast city-from the look and feel of the restaurant to the locally-sourced offerings served.Thespecific local personality is the drivingforce behind all creative and culinary details, giving it a styleunique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic,straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled localproduce which offers a homespun counterpoint to the refined ambiance. Our chefs build personalrelationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table andreaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine programhighlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia isthemodern farm-to-table concept introduced by Sage RestaurantConcept,Urban Farmer is committed tosustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse.
Our associates understand the needs and wants of our guests and can address them withouthesitation.They create a personalized experience for each person who visits Urban Farmer Restaurantand support one another in doing so.If you have a passion for pleasing others, a get it done mentality,and are lookingfor an opportunity to make a difference every day by enriching the lives of others,UrbanFarmer Restaurantmay be for you.
We are currently seeking a Steward to join our amazing team!
Job Overview
Under general supervision, provides the restaurant and kitchen with clean and sanitary ware.
Responsibilities
+ Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing.
+ Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed.
+ Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls.
+ Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff.
+ Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places.
+ Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners.
+ Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations.
+ Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements.
+ Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens.
+ Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor.
+ Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors.
+ Performs other duties as assigned, requested or deemed necessary by management.
Qualifications
Education/Formal Training
None
Experience
None
Knowledge/Skills
+ Must have basic knowledge of dishwashing.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Must be able to see minute objects at arm's length, to read meters and controls.
+ Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head.
+ Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
+ Must be able to travel up to 300 feet and standing on a regular basis throughout the shift.
+ Must be able to understand and follow verbal/written instructions and able to communicate.
+ Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations
+ Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care.
Environment
Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.
ID: _2021-6815_
Position Type: _Regular Full-Time_
Property : _The Logan Philadelphia_
Outlet: _Urban Farmer Philadelphia_
Category: _Culinary_
_Address_ : _1 Logan Square_
_City_ : _Philadelphia_
_State_ : _Pennsylvania_
EOE Protected Veterans/Disability