HEI Hotels & Resorts jobs in Philadelphia, PA

The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. The Security Guard patrols the hotel and grounds. Responds to security and emergency situations in safe and efficient compliance with policies and procedures, brand standards and federal, state and local regulations. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Operates to the highest standards of honesty and integrity in all aspects of the position. Essential Functions Conducts patrols of the property, including interior and exterior areas. Ensures hotel property is secure and maintained safely. Monitors and responds to camera feeds. Responds to security and emergency situations. Completes shift reports and reports incidents to management. Ensures guest and employee safety with vigilance and responsiveness. Exercises good judgment and decision-making ability. May work independently. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor before leaving work area for any reason. On time and at work when scheduled, and in proper uniform. Attend department meetings as scheduled. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management. Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience High school education plus schooling in law enforcement, loss prevention or related major One or more years of related experience Possesses and exhibits a high degree of honesty and integrity Alcohol awareness and first aid certification preferred Familiarity with hospitality industry practices preferred Skills and Abilities Ability to understand and comply with safety and security policies, procedures and regulations. Ability to understand and obtain alcohol awareness and first aid certification. Ability to remain calm, take proper steps, and direct others in an emergency. Ability to ensure release of any Company, hotel, brand, and guest information is consistent with privacy policies, practices and regulations. Ability to compile facts/figures, identify and investigate issues, and resolve basic matters in a timely manner. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills. Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction. Attention to details, good organizational skills and efficient time management. Ability to work in a fast paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities. Working Conditions & Physical Effort Physical work is a primary part of job. Work is normally performed in and outside the hotel. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment. Physical requirements include extended standing, walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 lbs. While performing job duties, the associate is required to speak, listen and write. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle. Notice Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, If necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Our Perks: Highly Competitive Salary Paid Time Off Medical, Dental, Vision Health Insurance Free Basic Life Insurance Hotel Discounts 401K Company Match Educational/Professional Development About WHG Wurzak Hotel Group (WHG) is a Philadelphia based owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies.

based in Chicago, IL_ _\*\*\*_ As an Analyst on Hilton's Americas Marketing team \- reporting into our Manager, Hotel Level Marketing Agency Solutions- you will be part of the broader Commercial Services organization collaborating with revenue management, sales, and analytics, the core of Hilton's commercial engine, to deliver profitable growth\. Join our newly launched in\-house marketing agency, where creativity meets performance\. You'll help shape our transformation by managing multi\-channel marketing campaigns with the goal of driving commercial performance\. This strategic role blends creativity, digital marketing expertise, data\-driven execution, and hotel partnership together\. You'll manage a portfolio of hotels, improve paid media strategies, and ensure engagement in our Hotel Level Marketing Program\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Strategic Hotel Partner: You will be responsible for a portfolio of hotels aligned by market, serving as a marketing advisor and crafting tailored paid media marketing strategies\. + Campaign Strategy, Execution, and Optimization: You will provide budget and investment recommendations, translate commercial performance data from analytics platforms into actionable insights, and lead the strategy of multi\-channel marketing campaigns -including the execution of paid search, paid social, metasearch, and more\. **How you will collaborate with others:** + You will meet with the hotels in your assigned portfolio and communicate campaign performance, risks, and opportunities\. + You will be the central liaison between the hotel, agency partners, and Enterprise partner teams **What projects you will take ownership of:** + Program Innovation & Advocacy: Understand hotel needs and identify opportunities for program evolution **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + One \(1\) year of professional work experience in paid media + Experience in Meta and Google Ads, including campaign strategy and optimization across Search, Display, and Video, with an understanding of audience targeting, bidding strategies, and performance measurement\. + Travel 20%\. **It would be useful if you have:** + Bachelor's degree in marketing, advertising, or a related field\. + Experience working within Salesforce and Adobe Analytics + Professional certifications from Google and Meta\. + A marketing or media agency background, including hands\-on account management experience\. + Located in Chicago, IL area **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!\. We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $55,000 \- $80,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Analyst, Hotel Level Marketing \- Agency Solutions_ **Location:** _null_ **Requisition ID:** _COR015G3_ **EOE/AA/Disabled/Veterans**

is virtual/remote\*\*\*_ This is your chance to be part of our in\-house Hilton Supply Management \(HSM\) team that supports our brands, owners, and operators\! HSM has transformed how supply chain and procurement adds value to the hospitality industry, with 6 billion dollars of spend influence, over 2000 suppliers, and support of sustainability, supplier diversity, and responsible sourcing goals\. As a Manager, Account Management, you will support the team in partnering with all our brands and helping influence and guide programs with unique and distinctive products and services\. On the Account Management team reporting to Director, Account Management, you will work on projects including customer onboarding, above property and property level support, and working with teams to ensure your client's daily needs are met\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + You will support any supplier challenges, onboard new properties, build relationships with key above property and property level customers, and implement procurement strategies to help customers maximize HSM's programs\. **How you will collaborate with others:** + You will work with the customers to understand priorities and collaborate internally to develop strategies to help achieve results\. **What deliverable you will take ownership of:** + You will work with properties and above property leaders to drive savings, program compliance and operational efficiency\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Three \(3\) years of work experience in hospitality procurement/supply\-chain + Travel up to 50% **It would be useful if you have:** + Familiarity with hospitality Group Purchasing Organization programs \(GPO\) + Experience with Account Management + Mix of hospitality industry experience in multiple hospitality positions/roles including F&B, Rooms and Engineering **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $75,000 \- $110,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Supply Management, Procurement, Purchasing, and Receiving_ **Title:** _Manager, Account Management_ **Location:** _null_ **Requisition ID:** _COR015HK_ **EOE/AA/Disabled/Veterans**

Wurzak Hotel Group is looking for an experienced Executive Chef at our gorgeous property, the Hilton & Homewood Suites Philadelphia City Avenue. We are looking for someone with personality, experience, and drive to contribute to the continued success of this luxury property. Executive Chef Position Summary The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Responsible for all food production including that used for restaurants, banquet functions and other outlets. Develop menus, food purchase specifications, and recipes. Supervise, direct, and develop staff, including stewards. Develop and monitor food and labor budget for the department. Maintain highest professional food quality and sanitation standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Develop products and portion specifications in accordance with consumer tastes, nutritional needs, product specifications, ease of preparation and established procedures and budgetary constraints; participate in other menu planning activities to include the determination of purchasing specifications, product and recipe testing and menu development. Coordinate preparation, presentation and service of all banquet functions. Respond to guest requests, concerns and problems to ensure guest satisfaction. Interview, select, train, supervise, counsel and discipline all employees in the department. Provide, develop, train, and maintain a professional work force. Ensure all services to members are conducted in a highly professional and efficient manner. Ensure a safe working environment and attitude on the part of all employees in areas of responsibility. Ensures that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times. Establishes controls to minimize food and supply waste and theft. Make periodic and regular inspections of units to observe quality of food preparation and service; food appearance; and cleanliness and sanitation of production and service areas, equipment and employee appearance. Coordinate all training activities for kitchen and other production and service employees to include the identification and analysis of training needs and the design and implementation of programs to address these deficiencies. Assist operation managers as requested in areas such as plate presentation, special function menu planning and the design of new service areas. Prepare operational reports and analyses setting forth progress, adverse trends and make appropriate recommendations. Perform other related duties incidental to the work described herein. Plans menus for all food outlets and events. Schedules and coordinates the work of chefs, cooks and other kitchen employees to assure that food preparation is economical and technically correct and within budgeted labor cost goals. Approves the requisition of products and other necessary food supplies. Safeguards all food preparation employees by implementing training to increase their knowledge about safety, sanitation, and accident prevention principles. Develops standard techniques for food preparation and presentation which help to assure consistently high quality and to minimize food costs; exercises portion control for all items served and assists in establishing menu selling prices. Prepares necessary data for applicable parts of the budget; projects annual food, labor and other costs and monitors actual financial results; takes corrective action as necessary to help assure that financial goals are met. Consults with the Food & Beverage staff regarding food production aspects of special events being planned. Cooks or directly supervises the cooking of items that require skillful preparation. Ensures proper staffing for maximum productivity and high standards of quality; controls food and payroll costs to achieve maximum profitability. Evaluates food products to assure that quality standards are consistently attained. Interacts with food and beverage management to assure that food production consistently exceeds the expectations of members and guests. In conjunction with F&B management team, assist in maintaining a high level of service principles in accordance with established standards. Evaluates products to assure that quality, price and related goods are consistently met. Develops policies and procedures to enhance and measure quality; continually updates written policies and procedures to reflect state-of-the-art techniques, equipment and terminology. Establishes and maintains a regular cleaning and maintenance schedule for all kitchen areas and equipment. Provides training and professional development opportunities for all kitchen staff. Ensures that representatives from the kitchen attend service lineups and meetings. Periodically visits dining area when it is open to welcome members. Support safe work habits and a safe working environment at all times. Perform other duties as directed. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Check with manager/supervisor before leaving work area for any reason. On time and at work when scheduled, and in proper uniform. Attend department meetings as scheduled. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management. Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience Bachelor's degree with major concentration in food preparation, management, nutrition or related field; or four years related experience and/or training; or equivalent combination of education and experience. 4-6 years progressive experience in high volume food production or catering. Familiarity with hospitality industry practices preferred Skills and Abilities Ability to interact positively with supervisor, management, coworkers, members, and the public to promote a team effort and maintain a positive and professional approach. Ability to produce a high volume of work in a timely manner, which is accurate, complete, and of high quality. Ability to come to work regularly and on time, to follow directions, to take criticism, to get along with co-workers and supervisors, and to treat co-workers, supervisors, and guests with respect and courtesy. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, committees, suppliers, members, and employees. Attention to details, good organizational skills and efficient time management. Ability to follow an appropriate course of action based on policies and procedures. Ability to work in a fast paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities. Ability to satisfy the legal requirements for employment within the jurisdiction. Working Conditions & Physical Effort While performing the duties of this job, the employee is regularly required to talk, hear, sit, and stand. The employee is occasionally required to sit, use hands to finger, handle, or feel; reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision. While performing the essential functions of this job, the employee is usually indoors, in a semi-controlled environment, and experiences a moderate to high noise level in the work environment. Our Perks: Highly Competitive Salary Paid Time Off Medical, Dental, Vision Health Insurance Free Basic Life Insurance Hotel Discounts 401K Company Match Educational/Professional Development About WHG Wurzak Hotel Group (WHG) is a Philadelphia based owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies. The company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Notice Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, If necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

A Lead Engineer is responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Lead Engineer, you would be responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: HVAC License Required 2-5 Years Experience Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting, HVAC work and masonry. Conduct inspections for preventive maintenance needs Record and report completed repairs and items that require further attention MUST BE ABLE TO WORK AM & PM SHIFTS BASED ON THE HOTEL'S NEEDS What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Provide timely and courteous service to all guests, encouraging them to return again to generate repeat business. Assist guests upon check-in and provide great service throughout their stay. Ensure all functions are carried out to maintain an environment of collaboration. **Some of your responsibilities include:** + Meet with staff to get any pertinent information at the start of shift and review the Front Desk logbook. + Review all arrivals and departures noting any special requests, challenges, and to ensure that billing is accurate, assess whether any guest relocation will be necessary. + Make sure all shifts are covered as scheduled, cover as necessary. + Follow established key control policy, credit policies, and be knowledgeable of all fire and emergency procedures. + Ensure the completion of the desk agents' AM/PM checklist. + Handle guest situations as they arise in a calm and professional manner. + Be an expert in all employee duties to ensure you are "leading by example" in all that you do. + Maintain professional contact via telephone with all other hotel departments. + Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc. + Maintain cleanliness, organization of back office, front desk, and front desk closet, as well as inventory of office supplies. + Counsel and coach employees when necessary, using accurate documentation and techniques. + Ensure all employees complete their duties before departing, that they are posted at their stations on time. + Accountable for training and daily monitoring of all service levels, as well as making sure all team members are following grooming and uniform standards. + Accountable for meeting or coming in under payroll and expense budgets. **What You Bring** + 2 years of related experience in hospitality or similar industry. + High School Diploma is preferred. + Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

Catering Sales Manager Philadelphia, PA At Wurzak Hotel Group, we're looking for an exceptional Catering Sales Manager who's ready to drive sales and build relationships that fuel success. This role is all about generating revenue, creating exceptional experiences, and making a lasting impact. You'll be at the forefront of driving business for both corporate meetings and social events, from conferences to weddings and everything in between. A Seller's Dream! Hilton City Avenue has recently undergone a full-scale renovation, transforming our meeting spaces, lobby, restaurant, and fitness center to meet the demands of today's event clients. Our 35,000 square feet of flexible meeting space, including two stunning ballrooms over 10,000 sq. ft. each, provides the perfect backdrop for unforgettable events. If you thrive in selling newly refreshed, high-end spaces that today's clients desire-this is the role for you! What You'll Do: Drive Sales Across Multiple Segments - Prospect, qualify, and close catering business for corporate meetings and social events. Exceed Sales Targets - Meet and surpass sales goals by maximizing revenue across all event types. Build & Maintain Relationships - Develop strong ties with corporate clients, event planners, and industry partners to generate repeat business. Lead the Charge in Business Development - Source and cultivate new leads, cold-call prospects, and network to secure high-value opportunities. Convert Inquiries into Revenue - Respond to leads, conduct site tours, and develop proposals that secure bookings. Maximize Profitability - Negotiate contracts and upsell services to optimize revenue from each event. Stay Ahead of the Competition - Conduct market analysis and adjust strategies to outperform competitors. Who You Are: A sales-driven professional with a proven ability to close corporate and social event deals. A relationship builder who knows how to network, develop partnerships, and maintain strong client connections. A strategic seller who understands the corporate meeting space and knows how to cater to both business and social events. A motivated self-starter who thrives on finding new opportunities and driving results. A negotiation expert who understands value and knows how to maximize the profitability of every deal. A hospitality enthusiast passionate about creating exceptional experiences and delivering unmatched customer service. Why Join Wurzak Hotel Group? Uncapped Earning Potential - Competitive base salary plus commission structure that rewards your success! Competitive Salary & Benefits - Including Medical, Dental, Vision, PTO, 401K match, and more! Career Growth & Development - We offer a path to success, with training and advancement opportunities for top performers. Hotel & Travel Discounts - Enjoy exclusive perks at our hotels, plus travel discounts! Recognition & Rewards - Quarterly and annual Culture awards for mission-driven high achievers. Supportive, High-Energy Team - Join a company that thrives on collaboration, innovation, and a culture of excellence. Our Perks Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development Who we are Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies. Find out more about us on our website or click here to visit our LinkedIn page! WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone's race, gender, disability, or any other basis protected under federal, state, or local laws. EEO m/f/d/h Ready to Sell Like Never Before? If you are a results-oriented sales professional with a passion for building relationships, driving revenue, and delivering unforgettable corporate and social events, we want to hear from you! Apply Now & Let's Create Unforgettable Experiences Together!

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Hotel Description Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel - Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere. We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden. Enjoy our signature hand-crafted cocktails in Liberté Lounge, the "in-place" to gather and mingle for Philly's finest clientele. Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience. Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team! Job Description You only get one chance to make a great and lasting first impression! From a very warm welcome to a fond and memorable farewell, the Bell/Doorperson, will take care of our guests, ensuring a lasting impression for them during their entire stay with us! Bellperson - Full-Time What's in it for you: * Unlimited career development opportunities, both nationally and internationally. The sky is your limit! * Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential * Give back through our Corporate Social Responsibility activities and local community based philanthropy. What you will be doing: * Welcome all guests into our luxury environment while completing the Sofitel luxury standards to ensure both a warm welcome and fond farewell are memorable to all our guests. * Handling all Guest Service inquiries including In-house guest requests. * Assisting with luggage or any special requests for our arriving and departing guests while providing exceptional service. * Assisting with information on our ALL Accor frequent guest program and directing the guests to enroll with the Guest Service agents. * Handling all guest inquiries and requests, as well as providing hand-tailored experiences to ensure a memorable stay. * Delivering luxury service that is efficient, empowered and cordial. * Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling. Qualifications Your experience and skills include: * Previous Hotel experience in a luxury Hotel environment and/or comparable hotel. * Must have experience working with guests and customers and be a Service focused personality. * Qualified candidate will be detail-oriented, organized and willing to go above and beyond to deliver luxury service. * Minimum 1-year experience in a similar position in a luxury setting or hotel school degree. * Must be flexible with days and hours. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Responsible for the direction and oversight of key guest contact departments and their managers and team members\. Direct the activities of key guest contact departments by giving guidance, leadership and instruction to department heads\. Overall budget approval authority for rooms division departments **What will I be doing?** The Director of Rooms and Guest Services is responsible for the direction and oversight of key guest contact departments and their managers/team members\. He/she manages and leads all guest services, bell/door services, and housekeeping functions, in order to maintain the highest level of courteous, professional, and efficient service to all guests\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Direct the activities of key guest contact departments by giving guidance, leadership and instruction to department heads and managers\. Hires, supervises, counsels, disciplines, and evaluates all guest services + Monitors all rooms related systems that directly impact the guest, to ensure proper procedures are in place and followed which allows for an outstanding guest experience\. + Communicates with guests and team members both verbally and in writing to answer questions and resolve issues\. + Manages executive office projects by directing staff and monitoring progress as required\. + Interacts positively with customers and take action to resolve problems to the satisfaction of parties involved\. + Ensure guest reservation policies, standards, and procedures are met\. Ensure housekeeping procedures are efficiently followed and any issues immediately resolved\. **What are we looking for?** The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation\. + Thorough knowledge of all guest services and housekeeping department operations and individual job requirements + Excellent written, verbal, and organizational skills required + Computer literacy and financial management a must + Ability to resolve guest, supervisor and employee conflicts + Able to manage effectively multiple tasks at all times + Ability to listen effectively and communicate clearly with guests and coworkers Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Director of Rooms & Guest Services \- DoubleTree by Hilton Philadelphia Center City_ **Location:** _null_ **Requisition ID:** _HOT0C59Z_ **EOE/AA/Disabled/Veterans**

Job Description Opportunity: Contracts Administrator/Paralegal The Contracts Administrator/Paralegal is an integral member of HHM Hotels' legal team and plays an essential role in supporting HHM Hotels' legal operations by managing the full lifecycle of hotel-related contracts. This position will report directly to the Legal Operations Manager and will work independently to organize, track, and facilitate contracts from initiation through execution and renewal. This position will partner with our hotel operations team, including our hotel general managers, to ensure that services provided to our hotels are provided efficiently and safely. The ideal candidate has a zeal for organization and process, and enjoys communicating and navigating legal matters with non-legal professionals. Responsibilities: Your Focuses Maintain and organize HHM Hotels' contract management platform (IntelAgree), ensuring accurate records and reporting, serving as a primary point of coordination for contract requests. Manage the full contract lifecycle, including intake, review, approval routing, and execution. Assist in contract negotiations and review, including analyzing contract terms to ensure alignment with company guidelines and identifying potential contract risks that may require escalation, coordinating communications between parties, and facilitating the execution of agreements. Manage the internal contract ticketing system by monitoring requests, routing items appropriately, and providing system guidance. Conduct regular contract trainings for new joiners and hotel operations team members. Provide project-based support to the broader legal team as needed. Identify opportunities to streamline contract processes and enhance departmental efficiency. Qualifications: Your Background and Skills Bachelor's degree required, certification as a Paralegal is a plus. 1-2 years of prior contract administration or contract negotiation experience. Experience managing a high volume of contracts and working with contract routing or approval processes. Proficiency in the MS Office suite and familiarity with contract management software (IntelAgree) functionality. Excellent organizational and record-keeping skills. Self-starter with excellent problem-solving abilities and project management skills. Strong communication and interpersonal skills. About Company HHM Hotels is a leading hotel management and investment company with a portfolio of hotels and resorts spanning North America. The organization takes pride in operating independent luxury and lifestyle hotels as well as premium branded hotels in urban and resort markets. We are continuously seeking talented professionals to join our accounting department. While we may not have an immediate opening, we are always looking to connect with experienced candidates who have a passion for hospitality and keen business acumen. HHM Benefits and Perks Medical, Dental, and Vision Health Insurance Paid Time Off 401(k) Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Quarterly Bonuses and Incentives Employee Assistance and Wellness Program Educational/Professional Development Technology Reimbursements

The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Individuals in this position will be required to work a flexible schedule, including early morning shifts starting as early as 5:00 AM and weekends as necessary due to business demands. If you thrive in a fast-paced, guest-centric environment and love crafting delicious drinks while making meaningful connections, this is the perfect role for you! Baristas will be required to take food and drink orders to then expertly craft of a variety of La Colombe brand coffee, espresso and specialty drinks. Additionally, all baristas must be knowledgeable about the food & drink menu available and be able to recommend options, as well as understand dietary restrictions and allergy substitutions as requested by customers. Baristas will be making a variety of pastries, sandwiches and other offerings executed by utilizing a Turbo Chef. All recipes need to meet standards and be followed to ensure customer satisfaction. The ideal candidate is friendly, optimistic, detail-oriented, has an outgoing personality, enjoys working with people and working on a team; has a proven passion and ability to anticipate and exceed our guests' needs; has knowledge of food and beverage operations; can comprehend and deliver service standards; excels at guest and team member relations and etiquette; and comprehends to importance of complying with applicable federal, state, and local health and safety regulations. Why You'll Love This Job: Be part of a brand-new, dynamic restaurant and café experience. Work in a team-oriented, people-first environment where great service is at the heart of everything we do. Engage with guests daily, making their mornings brighter with expertly crafted drinks and warm hospitality. Learn and grow in a fast-paced environment where no two days are the same. What You'll Do: Welcome every guest with enthusiasm, warmth, and genuine hospitality. Take orders and expertly craft a variety of coffee, espresso, and specialty drinks. Prepare and serve freshly made pastries, sandwiches, and other café offerings using a Turbo Chef when necessary. Share your knowledge of our menu, making recommendations and ensuring every guest has a personalized experience. Work as part of a team to keep the café clean, stocked, and running smoothly. Maintain a positive, high-energy attitude, even during busy rushes! Assist with food running and table clearing when needed. Be a brand ambassador-represent Provisions Kitchen & Cocktails and Hilton's high standards of service. Follow all food safety regulations and standards; complete Serv Safe training within 14 days of hire. Keep the café and work station organized and ensure cleanliness of each area is a priority before, during and after each shift. Ensure all food and drink items, inclusive of glassware, paper products, etc. are properly stored and locked away at the end of every shift. Processes guest checks and payments in compliance with cash handling, credit card and room charge processing and accounting policies and procedures. Report all tips in compliance with company policy and IRS regulations Perform assigned side-work if necessary. On time and at work when scheduled, and in proper uniform. Attend department meetings or any other training sessions as scheduled. Consistent professional and positive attitude and actions when communicating with guests and associates. Complete any and all other requests made by management. What We're Looking For: A friendly, engaging personality with a passion for exceptional guest service. Ability to thrive in a fast-paced, team-oriented environment. Strong multi-tasking skills-you'll be making drinks, chatting with guests, and keeping the café running smoothly! A keen eye for detail and commitment to high-quality food and beverage preparation. Enthusiasm for learning and growing-we'll train you on everything you need to know! Prior experience in a café, coffee shop, or hospitality setting is a plus, but not required. Flexibility to work early mornings, weekends, and holidays as needed. Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience High school education. Two or more years of related experience. Food Safety training & familiarity with hospitality industry practices preferred. Skills and Abilities Special knowledge or skills necessary for this position: Knowledge of workplace safety procedures Ability to understand and provide friendly guest service. Ability to understand and comply with kitchen sanitation, safety and equipment usage. Ability to operate a phone and other office equipment inclusive of a POS system. Attention to details with good organizational and efficient time management skills. Consistent professional mindset and behavior with effective listening and communication skills and able to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Working Conditions & Physical Effort Exert physical effort in lifting/transporting at least 50 pounds without assistance; push/pull cart and other equipment up to 250 pounds; endure various physical movements throughout crowded work and event areas. Must be able to stand and exert well-paced mobility for extended periods of time; constantly lifting, carrying, pushing, pulling or otherwise move objects; extended periods of standing, reaching above head to move items, walking, stooping, and lifting. Requires close vision with or without corrective lenses. Work is normally performed in an interior hotel environment. Our Perks Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development Who We Are Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone's race, gender, disability, or any other basis protected under federal, state, or local laws.

**Why us?** Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia is the modern farm-to-table concept introduced by Sage Restaurant Concept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse. Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Bar looks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art. Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you. **Job Overview** Under general supervision, provides the restaurant and kitchen with clean and sanitary ware. **Responsibilities** + Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing. + Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed. + Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls. + Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff. + Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places. + Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners. + Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations. + Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements. + Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens. + Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor. + Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors. + Performs other duties as assigned, requested or deemed necessary by management. **Qualifications** **Education/Formal Training** None **Experience** None **Knowledge/Skills** + Must have basic knowledge of dishwashing. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Must be able to see minute objects at arm's length, to read meters and controls. + Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head. + Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. + Must be able to travel up to 300 feet and standing on a regular basis throughout the shift. + Must be able to understand and follow verbal/written instructions and able to communicate. + Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations + Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care. **Environment** Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. **ID:** _2025-29758_ **Position Type:** _Regular Full-Time_ **Property** **:** _The Logan Philadelphia_ **Outlet:** _Urban Farmer Philadelphia_ **Category:** _Culinary_ **_Address_** **:** _1 Logan Square_ **_City_** **:** _Philadelphia_ **_State_** **:** _Pennsylvania_ EOE Protected Veterans/Disability

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Assist the bartender with stocking, cleanliness, equipment handling and maintenance. When necessary, serve food and beverages for the guests and service staff. All functions are carried out to maintain an environment of teamwork and to provide outstanding service to our guests. You'll act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Greet and welcome our guests. Check the service stations and tables to ensure accurate set-up and cleanliness. Assist the restaurant dining services (if necessary), when and where appropriate. Perform all necessary sidework, setup, and breakdown of the bar. Follow uniform and grooming specifications. Clean and change trash cans, fill and clean ice bins, stock beer, wine, juice, and other beverages. Clean shelving, stainless steel, mixers, cups, blenders and soda guns. Unpack deliveries, stock bar and change beer kegs. Notify a manager if a guest is becoming intoxicated or rude to other guests. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring 1 year of experience in a similar or supportive role is preferred. Food Handler and Alcohol Awareness Certification (if applicable). Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu, and allergy information to guests. Knowledge or ability to learn the restaurant point-of-sale system. Restaurant inventory and invoicing software proficiency is preferred. Hardworking, dedicated, with a real passion for hospitality. Flexible schedule and are able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Residence Inn Cherry Hill 1821 Old Cuthbert RdCherry Hill, NJ 08034 Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities * Must be able to work with and understand financial information and data, and basic arithmetic functions. * Must be willing to cross train in other accounting or hotel-related areas. * Must be able to prioritize job functions in order to meet deadlines. * Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). * Audit and reconcile financial and statistical reports. * Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. * Prepare and distribute month-end reports. * Audit and reconcile all Front Desk and Food & Beverage Cashier's work. * Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. * Prioritize job functions in order to meet deadlines. * Ensure accuracy of all numbers reported including statistics. * Input and update financial information into corporate communications network. * Perform daily, weekly, monthly and annual data processing system functions as required. * Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. * Ensure overall guest satisfaction. * Respond to governmental inquiries upon receipt. * Handle guest requests Qualifications * High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required. * Guest Service Experience preferred. * Computer knowledge/skills required. * Flexible and long hours sometimes required. * Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Late/Overnight shift * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management.

Opportunity: Corporate Director of Beverage & Service HHM Hotels is seeking a strategic leader to design and scale beverage and service programs across our luxury, lifestyle, and branded portfolio. This role owns enterprise beverage partnerships, supplier management, and menu strategy to elevate guest experience while driving revenue and margin. The Director of Beverage & Service will engineer wine and cocktail menus, standardize procurement and inventory controls, and set training and sequence-of-service standards across properties. This role will collaborate with Culinary and Concept Development ensuring that offerings align with our brand vision, improve consistency, and deliver measurable portfolio performance. Your Growth Path Sr. Director of Beverage & Service - Vice President of Beverage & Service Your Focus Menu Development: Design innovative, well-balanced beverage lists including wine selections, craft cocktails, and other drinks that complement the food menu. Beverage Sourcing and Purchasing: Identify and partner with high-quality suppliers for wines, spirits, and other beverages to ensure quality and cost-effectiveness. Cost and Inventory Management: Monitor inventory levels, minimize waste, and control costs to maintain profitability and efficient operations. Staff Training: Educate and train bar and service teams on mixology techniques, wine knowledge, steps of service etiquette, and beverage pairings. Compliance: Ensure adherence to all relevant health, safety, and liquor laws, including responsible service protocols. Guest Experience: Elevate portfolio-wide guest satisfaction through tastings, special promotions, and knowledgeable guidance on beverage origins and styles. Reservations and Guest Platforms: Oversee OpenTable GuestCenter and ResyOS portals; review trends, first-time and repeat guests, and reservation and floor management settings. Your Background and Skills Proven success leading beverage and service programs in hotels or independent restaurant groups; multi-location experience is preferred. Menu engineering for wine, cocktails, and zero-proof that drives revenue, margin, and guest satisfaction. Supplier negotiation and enterprise partnerships, including pricing, product mix, and compliance. Cost and inventory control discipline with proficiency in common POS and beverage tools. Front-of-house training and service standards leadership; strong communication and organization. Knowledge of liquor laws and responsible service; WSET, Sommelier, or TIPS a plus. On-site coverage and support across properties; up to 75% travel across the HHM Hotels portfolio as needed. HHM Hotels Benefits and Perks Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Quarterly Bonuses and Incentives Employee Assistance and Wellness Program Educational/Professional Development Technology Reimbursements Work Environment and Context Work schedule varies and includes regional travel, and working on holidays/weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Play a meaningful role in the overall success of events by providing assistance to the banquet department as well as aiding in set up and take down of all banquet and meeting events. Work closely with the Banquet Servers to ensure guest satisfaction. Some of your responsibilities include: Set-up, clean and maintain meeting and banquet rooms following the standards of service as set by hotel management. Responsible for accurate cleaning and setting of banquet functions and meeting rooms. Care and storage of all equipment such as tables and chairs. Servicing meeting rooms. Provide outstanding service and ridiculously personable experiences! What You Bring Prior hospitality experience and/or experience in housekeeping/janitorial work preferred. The ideal candidate will be organized and ambitious (go-getter!) Strong work ethic, ability to read floor-plans, work independently and has a strong attention to detail. Flexible schedule, able to work evenings, weekends, and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

EOE/AA/Disabled/Veterans Our Academy Attendant/Barista is responsible for totaling and processing guest food and beverage purchases in the hotel's grab & go market while continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Academy Attendant/Barista, you would be responsible for totaling and processing guest food and beverage purchases in the hotel's grab & go market while continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet and acknowledge guests upon check-out from dining outlet Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards Ascertain guest satisfaction and work to resolve any guest issues or concerns, enlisting the assistance of a supervisor, if necessary Respond to guest inquiries and requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Compensation Type Yearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Overview The Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group & volume transient. The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams (rooms only) to insure budgeted revenues are met or exceeded. The Director of Sales & Marketing is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment. This position is a selling leader and covers a portion of the group market. Responsibilities Responsible for leading & driving top line revenue for traditional sales segments to include group & volume transient. Assesses & reacts to market trends, market share & the competitive hotel environment. Develops and implements a marketing communications plan designed to achieve the desired positioning of the hotel, as well as manage the sales & marketing budget that supports all initiatives. Act as the hotel's voice of the customer and communicate key issues/concerns at all levels of the organization. Fluent in reading/assimilating/using Smith Travel Research data, financial P&L, mix of sales, forecasting, group pace/position & a wide array of traditional hotel reporting. Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication. Prepare correspondence to customers, internal booking reports and file maintenance. Participate in daily business review meeting, training and other sales related meetings as required. Ability to work with other departments within the hotel to provide quality service to customers. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction Attend Industry Meetings and Tradeshows as requested in addition to Community Events Develop and maintain knowledge of Local and Economic Market trends, Competition and Customers. Qualifications Bachelor's degree preferred in Marketing At least 3 years' experience as a sales leader, with prior hotel sales experience and progressive luxury hotel sales experience. Deep understanding of Luxury guest expectations and 5-star service delivery. Experience dealing with/communicating with ownership groups and asset management, and our Partner vendors. Proficient in managing/using sales automation (ENVISION) & PMS systems. Experience working collaboratively with revenue management. Prior Hotel experience in Hospitality Sales, Conference Planning, and/or Convention skills. Well-rounded knowledge of all market segments and channel sources, as well as the ability to develop a strategic plan for each. Excellent communication and presentation skills. Excellent relationship-building skills and able to effectively network.

**Why us?** Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia is the modern farm-to-table concept introduced by Sage Restaurant Concept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse. Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Bar looks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art. Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you. **Job Overview** Clears all used tableware, napkins and refuse from tables to tubs in bus station and wipes table, chairs and clears debris and crumbs from floor areas surrounding table. **Responsibilities** + Clears all used tableware, napkins and refuse from tables to tubs in bus station and wipes table, chairs and clears debris and crumbs from floor areas surrounding table. + Resets tables in accordance with established standards in order to seat new customers as quickly as possible. Removes full tubs from bus stations to dishwashing area for cleaning, and maintains a clean, well-stocked and orderly bus station at all times in order to improve efficiency and productivity. + Retrieves cleaned dishes, glassware and utensils from the dish room and distributes to each service station in order to keep a ready supply available for restaurant use. + Sweeps restaurant floors throughout shift to maintain a clean, presentable and attractive restaurant. + Retrieves requisitioned items from stockroom, ensuring requisition is complete and correct, and stocking supplies in proper places, rotating stock at all times. + Assists waitstaff by refilling customers beverages and accommodating requests for additional condiments, food items or clean/fresh tableware. + Keeps ice stations filled at all times by carrying buckets of ice from the main ice machine and pouring into individual ice stations. + Maintains a friendly, cheerful and courteous demeanor at all times. + Performs other duties as assigned, requested or deemed necessary by management. **Qualifications** **Education/Formal Training** None **Experience** None **Knowledge/Skills** + Must have basic knowledge of restaurant operations. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. + Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. + Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. + Continuous standing -during preparation, during service hours or during expediting. + Ability to read meters and controls. **Environment** None **ID:** _2025-29621_ **Position Type:** _Regular Full-Time_ **Property** **:** _The Logan Philadelphia_ **Outlet:** _Urban Farmer Philadelphia_ **Category:** _Restaurant Operations_ **_Address_** **:** _1 Logan Square_ **_City_** **:** _Philadelphia_ **_State_** **:** _Pennsylvania_ EOE Protected Veterans/Disability