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HEI Hotels & Resorts jobs in San Antonio, TX - 123 jobs

  • House person

    HEI Hotels & Resorts 4.3company rating

    HEI Hotels & Resorts job in San Antonio, TX

    About Us An intimate, all-suite retreat set directly on San Antonio's beloved Riverwalk, Hotel Contessa delights arriving guests with stylish suites that take their design cues from San Antonio's rich history and vibrant culture. As an employer of choice, we offer great career potential, free trainings, free lunch, free bus pass or free parking, uniforms and a fun environment with a work/life balance for all of our associates. Are you ready to join our Sassy Team? Let's have a chat to discuss how we can elevate your career. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Essential Duties and Responsibilities * Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants. * Empty room attendant carts of soiled linen and trash. * Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors. * Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers. * Flip mattresses and move furniture as assigned by supervisor. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Self-starting personality with an even disposition. * Maintain a professional appearance and manner at all times. * Can communicate well with guests. * Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. * Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations. * Lifting may include equipment or furniture weighing up to 100 lbs with or without reasonable accommodations. * Ability to comprehend and follow instructions from supervisor. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $32k-51k yearly est. Auto-Apply 8d ago
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  • Engineer I

    HEI Hotels & Resorts 4.3company rating

    HEI Hotels & Resorts job in San Antonio, TX

    About Us An intimate, all-suite retreat set directly on San Antonio's beloved Riverwalk, Hotel Contessa delights arriving guests with stylish suites that take their design cues from San Antonio's rich history and vibrant culture. As an employer of choice, we offer great career potential, free trainings, free lunch, free bus pass or free parking, uniforms and a fun environment with a work/life balance for all of our associates. Are you ready to join our Sassy Team? Let's have a chat to discuss how we can elevate your career. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates, and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. Essential Duties and Responsibilities * Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. * Perform preventative maintenance assignments on a scheduled basis (e.g., "room care"). * Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement. * Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment. * Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs. * Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening). * Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed. * Move furniture and fixtures throughout the building. * Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. * Exposure to extreme temperatures. * Operation of heavy machinery. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry. * Hotel experience preferred. * Climbing, reading, standing, walking, and routinely lifting 25 lbs. to 50 lbs. with or without reasonable accommodation. * Must be able to receive instructions and communicate progress of work assignments. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $77k-108k yearly est. Auto-Apply 2d ago
  • Common Area Attendant

    Hilton Grand Vacations 4.8company rating

    San Antonio, TX job

    There's nothing more rewarding than creating lifelong memories, for yourself and for others. And that's what you'll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we're dedicated to recognizing, rewarding and supporting every achievement, however big or small. It's all part of making incredible memories, together. Find your path in a career that really matters, where you'll truly belong. Join our growing, innovation-driven team today. We are looking for a Common Area Attendant at Eilan Hotel and Spa in San Antonio, TX. Schedule Needed: Friday-Tuesday 7:00 AM - 3:30 PM (once training is completed onsite) Here's why you will love It here: * Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision * Recognition Programs and Rewards * Travel Discounts Program * Outstanding Paid Vacation Program and Paid Sick Days * Employee Assistance Program that supports your physical and mental wellbeing * 401(k) program with company match * Tuition reimbursement programs * Employee Stock purchase program * Numerous learning and advancement opportunities * And more! What will I be doing? * Greet guests and respond to requests in a friendly manner. * Maintain all public spaces in the resort in compliance with all standards of efficiency and quality. * Maintain outstanding cleanliness of the lobby. * Collect and replenish pool towels and supervise inventory to minimize loss while ensuring towels are stocked and dirty towels are removed. * Be knowledgeable of the Hilton Grand Vacations property. * Display positive image at all times through appearance and conduct. * Other duties as assigned by your leader. What are we looking for? To fulfill this role effectively, you must possess the following minimum qualifications and experience: * Positive interpersonal skills. * Strong organizational skills to balance multiple duties and assignments in a fast-paced work environment. * Able to handle pushing and pulling carts and equipment. Bend, squat, and lift up to 50 lbs. * Valid driver's license * Open and flexible availability, including weekends and holidays. * Work a full shift (8 hours) walking/standing with or without reasonable accommodation. * Prior hospitality experience, preferred. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What will I be doing? * Greet guests and respond to requests in a friendly manner. * Maintain all public spaces in the resort in compliance with all standards of efficiency and quality. * Maintain outstanding cleanliness of the lobby. * Collect and replenish pool towels and supervise inventory to minimize loss while ensuring towels are stocked and dirty towels are removed. * Be knowledgeable of the Hilton Grand Vacations property. * Display positive image at all times through appearance and conduct. * Other duties as assigned by your leader. What are we looking for? To fulfill this role effectively, you must possess the following minimum qualifications and experience: * Positive interpersonal skills. * Strong organizational skills to balance multiple duties and assignments in a fast-paced work environment. * Able to handle pushing and pulling carts and equipment. Bend, squat, and lift up to 50 lbs. * Valid driver's license * Open and flexible availability, including weekends and holidays. * Work a full shift (8 hours) walking/standing with or without reasonable accommodation. * Prior hospitality experience, preferred.
    $26k-32k yearly est. 19d ago
  • *In House Marketing Representative

    Hilton Grand Vacations 4.8company rating

    San Antonio, TX job

    Do you love interacting with people? Do you want to write your own paycheck? At HGV, as a Marketing Concierge, you will join a team of skilled professionals. In this role you will be: Responsibilities Responsible for calling assigned leads for the purpose of scheduling In-Tours/FL-Tours during the owners/guests stay. Responsible for working assigned shifts at Resort Check-In for the purpose of booking owners/guest to attend a presentation during their stay Required to meet/exceed performance metrics Required to complete Daily and Weekly Reports as required by the IH Manager. Asked to perform other related duties in support of operations and other company initiatives as required and assigned How do we invest in you? Unlimited earning potential with weekly pay Work-life balance Professional growth and career advancement Customizable benefits package Qualifications Qualifications: High school Diploma or equivalent 6 months sales experience; preferred 6 months customer service experience Knowledge of timeshare Industry, Customer Service and quality fundamentals MS Office, Outlook, Word, Excel, Internet Explorer, company's intranet system and corporate policies and procedures Strong interpersonal communication skills to deal effectively with all levels of the organization When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $59k-91k yearly est. Auto-Apply 60d+ ago
  • Communications Operator - Signia by Hilton at La Cantera Resort & Spa

    Hilton 4.5company rating

    San Antonio, TX job

    EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Signia by Hilton at La Cantera Resort & Spa is seeking a courteous and detail-oriented Communications Operator to serve as a key point of contact for our guests and internal teams. This role is essential in delivering seamless communication and exceptional service throughout the resort. What will I be doing? As a Communications Operator, you would be responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner Provide information and demonstrate knowledge of all hotel facilities and services Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.
    $21k-26k yearly est. Auto-Apply 5d ago
  • * In-House Sales Representative

    Hilton Grand Vacations 4.8company rating

    San Antonio, TX job

    Bluegreen Vacations, a wholly owned subsidiary of Hilton Grand Vacations is seeking highly-motivated vacation ownership sales professionals to join our growing sales center in San Antonio, TX at the Eilan Hotel and Spa, Ascent Hotel Collection. As the only boutique luxury hotel north of the Riverwalk, the Eilan is a captivating Tuscan-inspired hotel just steps away from the most exclusive shopping, dining, and entertainment districts of San Antonio, providing an enriching and comfortable stay for our guests as well as a high-earning potential year-round for any new or seasoned timeshare sales professional. Come prosper and grow with us! We offer: Face-to-face sales Qualified leads are provided for you, no prospecting or lead generation Most competitive compensation structure in the industry - Our sales representatives typically earn between $75,000 - $250,000 (top sales representatives can earn considerably more) Unlimited earning potential with weekly pay Outstanding Benefits - we offer a comprehensive health plan that includes medical, dental, vision, life insurance, 401(k) with company match, tuition reimbursement, and travel discounts Work/life balance Professional development, career advancement opportunities, and promote from within company culture Our sales professionals focus on relationship building as they provide our guests the opportunity to purchase world class destinations. This position allows you to meet with our guests face to face, invest time in rapport building, tour our magnificent resort & amenities, and ask them to become a part of our family by purchasing today with Hilton Grand Vacations. Qualifications Previous In-House Timeshare Experience REQUIRED Positive, Professional, and enthusiastic attitude Excellent verbal communication skills Excellent active listening skills Able to work independently and as a team player Knowledge and application of sales techniques such as: building rapport, needs/values selling, negotiating, and closing the sale Problem-solving ability Must be willing to work on weekends and most major holidays
    $32k-46k yearly est. Auto-Apply 60d+ ago
  • Assistant Director of Finance - Signia by Hilton at La Cantera Resort & Spa

    Hilton Worldwide 4.5company rating

    San Antonio, TX job

    Join us at the stunning Signia by Hilton La Cantera Resort & Spa in San Antonio, TX, where world-class hospitality meets breathtaking Hill Country views. We are seeking an experienced Assistant Director of Finance to assist in leading their day-to-day finance operations! The ideal candidate has a background in hotel Accounting/Finance. A minimum of 2-3 years of management experience is preferred. We are searching for someone with strong analytical and customer service skills, to successfully work closely with each department to improve overall hotel performance. Mid/Expert Microsoft Excel skills are highly preferred. Nestled above the rolling hills and live oaks of San Antonio's Texas Hill Country, this celebrated property is being rebranded as the first Signia by Hilton resort in Texas. A comprehensive 11-month, 40 million dollar refresh is revitalizing the resort, including renovated guest rooms, updated décor, and newly added venues. The resort features 496 guest rooms, which now include 34 boutique-style villas, and nearly 115,000 square feet of indoor/outdoor event space. A stunning golf course and luxurious spa round out this beautiful resort. Here are some perks you can enjoy when joining our team: * Career Growth & Development * The Go Hilton travel discount program * Competitive wellness benefits * Team Member Resource Group * Recognition and rewards programs * And so much more What will I be doing? As the Assistant Director of Finance, you would be responsible for assisting in the direction and administration of all financial operations of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Manage the department to include, but not limited to, managing special projects, monitoring and developing team member performance, providing supervision and professional development, scheduling, conducting counseling and evaluations, delivering recognition and reward, recruiting, interviewing and training team members * Directly oversee Accounts Receivable, Credit and Night Audit functions * Prepare budget and maintain spending controls to ensure budgetary limits are met * Prepare annual depreciation schedules for furniture, equipment, building supplies, revisions and alterations * Review and approve all ledger account reconciliations including, but not limited to, bank statements, assets liabilities and credit cards * Coordinate and review monthly financial statements for accuracy and monitor coding of cash receipts * Assist Director with internal daily audits of cash deposits, transfers and preparation for and monitoring of the capital budget * Prepare financial reports, prepare utilities and telephone accruals, monitor records of inventory and ensure compliance with all established billing and credit standards * Review and approve tax returns to ensure compliance with federal and state regulations * Monitor, approve and prepare daily payroll accounts and issue all paychecks What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $55k-78k yearly est. 26d ago
  • Lead Massage Therapist - Signia By Hilton La Cantera Resort and Spa

    Hilton 4.5company rating

    San Antonio, TX job

    The Signia by Hilton La Cantera Resort and Spa is looking for their next Lead Massage Therapist\. Nestled high above the rolling hills and live oaks of the Texas Hill Country, Signia by Hilton La Cantera offers a serene resort experience featuring over 140,000 sq\. ft\. of event space, a luxury spa, outdoor pools, a kid's camp, and an 18\-hole championship golf course\. Guests can savor bold flavors across four restaurants and five bars, with convenient access to premier shopping, dining, Six Flags, and the San Antonio Airport\. \*\*\*The ideal candidate is a licensed massage therapist with at least 5 years of experience and a background in managing or supervising a team\. **Shift Pattern** : Flexible schedule with 8\-hour shifts within the hours of operations of the Loma de Vida Spa; 9PM \- 8PM\. Holidays and at least 1 weekend day \(Saturday or Sunday\) are required\. **What will I be doing?** As a Lead Massage Therapist, you would be responsible for performing massages and/or body treatments for guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability as well as assisting in the development, training, and the maintaining of standards for the Massage Therapist team\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Perform massage and/or body treatments + Utilize, maintain and conduct inventory of supplies and products + Train, develop, and maintain consistent standard for Massage Therapist team + Writing and updating protocols when needed + Meeting retail goals + Maintain cleanliness of work area + Maintain records as required by federal, state, local and company regulations + Respond to guest inquiries and requests and resolve guest service issues in a timely, friendly and efficient manner + Perform general Spa duties, as needed **The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Access to pay when you need it through DailyPay + Medical Insurance Coverage - for you and your family + Mental health resources including Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel program: 100 nights of discounted travel + Parental leave to support new parents + Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\* + 401K plan and company match to help save for your retirement + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Career growth and development + Team Member Resource Groups + Recognition and rewards programs \* Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\. **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Spa, Health Club, Recreation_ **Title:** _Lead Massage Therapist \- Signia By Hilton La Cantera Resort and Spa_ **Location:** _null_ **Requisition ID:** _HOT0C8E1_ **EOE/AA/Disabled/Veterans**
    $31k-58k yearly est. 2d ago
  • Male Spa Concierge - Signia by Hilton La Cantera Resort and Spa

    Hilton 4.5company rating

    San Antonio, TX job

    EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! Signia by Hilton La Cantera, San Antonio is looking for a Male Spa Concierge for their Loma de Vida Spa! Loma de Vida Spa is a secluded sanctuary situated on one of the highest points in San Antonio, offering breathtaking views and signature treatments inspired by the region for a restorative escape. Signia by Hilton La Cantera is nestled high above the rolling hills and live oaks of the Texas Hill Country and offers a serene resort experience featuring over 140,000 sq. ft. of event space, a luxury spa, outdoor pools, a kid's camp, and an 18-hole championship golf course. Guests can savor bold flavors across four restaurants and five bars, with convenient access to premier shopping, dining, Six Flags, and the San Antonio Airport. What will I be doing? As a Spa Concierge you will be the first point of contact for the guests, setting the tone of an exceptional and relaxing spa experience while following the established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be performing the following tasks to the highest standards\: Greet and register guests entering the spa/salon/health club/fitness center. Provide the Spa managers with administrative and clerical support including\: Word- processing, typing, e-mailing, filing, data-entry, faxing, copying, corresponding Answering telephones Processing mail Taking notes and/or dictation Making travel arrangements Performing other general office duties. The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment Vision, dental, life and disability insurance - enrollment after 90 days of employment Mental Health Resources Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment. Go Hilton travel discount program\: Team Member, Spouse/Domestic Partner, and Friends/family rates available! Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay. Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Inclusive family-building and fertility benefits Expanded bereavement leave. Adoption Assistance program Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Complimentary meals in the cafeteria while on shift Complimentary parking
    $30k-42k yearly est. Auto-Apply 3d ago
  • Banquet Houseman (Overnight) - Signia by Hilton La Cantera Resort and Spa

    Hilton 4.5company rating

    San Antonio, TX job

    EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Signia by Hilton La Cantera is looking for an Overnight Banquet Houseman to join their Banquets team! Nestled high above the rolling hills and live oaks of the Texas Hill Country, Signia by Hilton La Cantera offers a serene resort experience featuring over 140,000 sq. ft. of event space, a luxury spa, outdoor pools, a kid's camp, and an 18-hole championship golf course. Guests can savor bold flavors across four restaurants and five bars, with convenient access to premier shopping, dining, Six Flags, and the San Antonio Airport. What will I be doing? As a Banquet Houseman, you would be responsible for setting and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Setting tables and chairs to meet function specifications. Cleaning meeting spaces including washing meeting room walls at beginning of events Cleaning meeting spaces including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after events The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
    $18k-25k yearly est. Auto-Apply 9d ago
  • Events Manager - Signia by Hilton La Cantera Resort and Spa

    Hilton 4.5company rating

    San Antonio, TX job

    EOE/AA/Disabled/Veterans What are we looking for? • Minimum Years of Experience\: Three (3) year of event planning experience It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: 2+ years of event management/event planning in a hotel or resort setting Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) Knowledge of Delphi.fdc What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Signia by Hilton La Cantera Resort & Spa-set atop the scenic rolling hills and majestic live oaks of the Hill Country-offers a tranquil yet sophisticated retreat with 140,000 sq. ft. of elegant event space, a luxury spa, multiple outdoor pools, a dedicated kid's camp, and an 18-hole championship golf course. The resort features four restaurants and five bars, providing everything from casual dining to gourmet experiences. Conveniently located just 20 minutes from San Antonio International Airport, we're close to premier shopping, dining, and local attractions such as Six Flags San Antonio. We are excited to announce that we are seeking an Event Manager to join our team! What will I be doing? The Event Manager will be responsible for servicing corporate and convention groups with attached guestrooms. This role will manage a diverse mix of programs, ranging from small groups to large conventions, including resort buyouts with peak nights up to 496 rooms. In addition, the position may support select social events without guestrooms, as assigned. The primary focus of this role is the planning, coordination, and execution of corporate and convention group events. Specifically, your essential functions will be to perform the following tasks to the highest standards: • Organize, plan and prioritize your duties by developing plans and goals. • Timely communication to internal and external clients via telephone, email, written documents or in person. • Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. • Demonstrate knowledge of job systems, products, systems, and processes. • Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. • Selling and influencing both internal and external clients. • Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. • Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. • Participate in customer site inspections and assist with the sales process as necessary. • Other duties as necessary based on business needs. • Regular attendance. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. #LI-JW1
    $45k-63k yearly est. Auto-Apply 46d ago
  • * Welcome Center Rep

    Hilton Grand Vacations 4.8company rating

    San Antonio, TX job

    As a Welcome Center Representative you would be responsible for: Responsibilities * Check in guests, Qualify Guest, NQ Guest, assigning tour times, modifying tour times, Rescheduling mini-vacation packages, cancelling mini-packages and creating mini-vacation packages. * Must reconcile tickets and bank inventory daily. * Thorough knowledge of local area and major attractions is a must. * Agents must perform confirmation calls for all pre-arrivals. * Verify all late arrivals checked-in their assigned hotel and confirm their assigned tour date and time. * Answer phones professionally and with-in 3 rings. * And other assignments as requested by management. Qualifications When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. RSALMK.1820.683.20
    $32k-36k yearly est. Auto-Apply 60d+ ago
  • Cafe Retail Supervisor

    Hilton Grand Vacations 4.8company rating

    San Antonio, TX job

    What will I be doing? As a Cafe Retail Supervisor, you will be responsible for driving company success through performing the following tasks to the highest standards selling, maintaining, and stocking products to enhance the customer experience and to provide friendly, efficient and professional customer service. Essential job functions * Open and close store * Greet each guest as they enter the store * Check in vendors accurately (count with vendor and check for correct product) * Price, check dates, and rotates merchandise in correct date order * Operates cash register and follows cash drop procedures * Counts register at the beginning and end of shift * Assists guests with location, price and use of merchandise * Read and follow the daily instructions for all special deliveries of coffee and/or food * Maintain coffee bar at all times, keep stocked and cleaned * Keep shelves, counters and register area clean (maintain a clean and neat work area). * Keep all stock pulled forward with labels facing out (coolers and shelves). * Wipe down coolers and glass doors as needed. * Answer telephone in guest friendly voice, according to policy, to assist in guest needs. We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience: * A minimum of two (2) years of experience in retail/cash handling required. * A minimum of one (1) year of supervisory experience in the retail field required. * Food Handler's card - must be state/county-specific. * Alcohol Awareness Training Certification - must be state/county-specific. * High school diploma or equivalent It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Ability to work alone * Excellent customer service skills * Proficient in time management; the ability to coordinate and manage multiple priorities * Ability to take initiative and effectively adapt to changes * Recognizes an emergency situation and take appropriate action * Ability to establish and maintain a cooperative working relation * Able to use good judgment; work independently, with minimal direction * Proficient in public speaking * Strong analytical and problem solving skills * Performs well with frequent interruptions and/or distractions * Must be of legal age to serve and sell alcohol * Must be of legal age to sell cigarette and/or tobacco products * Cash handling skills (count currency, make and count back change) * Ability to do basic math calculations with or without the use of a calculator. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $32k-37k yearly est. 27d ago
  • General Manager - Eilan Hotel & Spa

    Hilton Grand Vacations 4.8company rating

    San Antonio, TX job

    Hilton Grand Vacations is now looking for a General Manager to join the team at Eilan Hotel & Spa! Join a boutique-style resort that blends Tuscan-inspired elegance with world-class luxury in the heart of Texas Hill Country. At Éilan, you'll work in a stunning environment with resort-style amenities, signature dining venues, and a vibrant location near wineries, golf courses, and iconic attractions like The Alamo and River Walk. Be part of a team that values exceptional service, creativity, and offers opportunities for growth in an inspiring hospitality setting. Here's why you will love it here: * Enjoy exceptional benefits, including comprehensive health care options starting day 1, a Travel Discounts Program with hotel rates worldwide, and an Employee Assistance Program that supports your well-being. * Take advantage of numerous learning and advancement opportunities to fuel your professional growth. * The company offers a Flexible PTO plan for managers and above that provides employees with ample time off to rest, recharge, and spend quality time with their loved ones. * Benefit from a company culture that values work-life balance and family-friend * Comprehensive 401(k) program with company match contributions to help secure your financial future. * Exclusive employee stock purchase program, allowing you to invest in your future while benefiting from company growth. * Additionally, a range of exclusive perks is available to enhance your overall employee experience and well-being. Responsibilities include: * Customer focus by building strong and internal and external customer relationships and delivering customer-centric solutions. * Instills trust by gaining the confidence and trust of others through honesty, integrity, and authenticity. * Collaborates and builds partnerships and works collaboratively with others to meet shared objectives. * Coordinates with business management staff to ensure that accurate records are maintained, and cost controls are monitored and applied. * Action-oriented, taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. * Responsible for ensuring the efficient operation of resort functions, such as front office, housekeeping, maintenance, security and loss prevention, and recreational functions through indirect supervision. * Communicates continuously with the Homeowners Association(s) Board of Directors. * Develops and maintains cost and labor controls to ensure operation within budget. * Must demonstrate leadership skills with the ability to acquire, develop and retain an engaged team. * Conducts periodic inspections of units, building, grounds, noting deficiencies of employees, contractors and physical appearance of property. * Commitment and dedication to our people-first culture. * Ensure guest/owner safety and security; maintain crisis management plan. * Assures compliance with labor laws and respects areas of responsibility. * Works closely with developer, homeowners' association, project management and in-house sales and marketing leadership. * Other duties as assigned. Key Skills and qualifications: * Comprehensive knowledge of vacation ownership principles, practices, and procedures, including HOA laws and regulations in the day-to-day management of the resort. * Must possess and apply a comprehensive knowledge of financial principles and statements to review and analyze resort and HOA financial status. * Must demonstrate the ability to create and maintain a culture of diversity, equity and inclusion. * Must possess excellent written and verbal communication skills. * 3-5 years of prior Assistant General Manager or General Manager experience in a comparable property. * 5 years of management experience in a comparable property. * Proven expertise in driving revenue growth, managing retail and resort operations. * Experience in Food & Beverage operations strongly desired. * BA/BS/Bachelor's Degree We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Responsibilities include: * Customer focus by building strong and internal and external customer relationships and delivering customer-centric solutions. * Instills trust by gaining the confidence and trust of others through honesty, integrity, and authenticity. * Collaborates and builds partnerships and works collaboratively with others to meet shared objectives. * Coordinates with business management staff to ensure that accurate records are maintained, and cost controls are monitored and applied. * Action-oriented, taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. * Responsible for ensuring the efficient operation of resort functions, such as front office, housekeeping, maintenance, security and loss prevention, and recreational functions through indirect supervision. * Communicates continuously with the Homeowners Association(s) Board of Directors. * Develops and maintains cost and labor controls to ensure operation within budget. * Must demonstrate leadership skills with the ability to acquire, develop and retain an engaged team. * Conducts periodic inspections of units, building, grounds, noting deficiencies of employees, contractors and physical appearance of property. * Commitment and dedication to our people-first culture. * Ensure guest/owner safety and security; maintain crisis management plan. * Assures compliance with labor laws and respects areas of responsibility. * Works closely with developer, homeowners' association, project management and in-house sales and marketing leadership. * Other duties as assigned. * Comprehensive knowledge of vacation ownership principles, practices, and procedures, including HOA laws and regulations in the day-to-day management of the resort. * Must possess and apply a comprehensive knowledge of financial principles and statements to review and analyze resort and HOA financial status. * Must demonstrate the ability to create and maintain a culture of diversity, equity and inclusion. * Must possess excellent written and verbal communication skills. * 3-5 years of prior Assistant General Manager or General Manager experience in a comparable property. * 5 years of management experience in a comparable property. * Proven expertise in driving revenue growth, managing retail and resort operations. * Experience in Food & Beverage operations strongly desired. * BA/BS/Bachelor's Degree
    $80k-108k yearly est. 5d ago
  • Assistant Chief Engineer OEM

    HEI Hotels & Resorts 4.3company rating

    HEI Hotels & Resorts job in San Antonio, TX

    About Us Nestled along the iconic San Antonio River Walk, the luxurious Westin Riverwalk Hotel invites you to join our team and work in a stunning location, steeped in history and culture. Beyond our comprehensive health insurance and employer-matching 401k plans, our associates enjoy a variety of on-site perks, including complimentary meals, free bus passes, and significantly discounted downtown parking. At the heart of our success is our Loves Culture, where we celebrate and recognize the mafic our team members bring to our work environment. We believe in fostering a supportive and inclusive atmosphere where every associate fees valued and appreciated. As a member of the Westin Riverwalk family, you'll also benefit from the Marriott Room Rate Discount program, which offers exclusive room rate discounts at thousands of hotels worldwide, many of which include a 20% discount food and beverages. Ready to be a part of something special? Come join our team and experience the best of what San Antonio has to offer! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist Chief Engineer is responsible for the management and supervision of all building related systems and the building envelop to ensure the safety of hotel guests, associates, and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, SOP's as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiently as possible. Essential Duties and Responsibilities * Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. * Implement and schedule property and equipment preventive maintenance programs in compliance with corporate/franchise standards and local, state, and national codes and regulations. * Prioritize service requests; schedule and monitor the service performed to ensure customer satisfaction, safety, and convenience. * Test and examine the life safety systems to ensure they are 100% operational at all times. * Monitor utility consumption to determine the effectiveness of current systems. * Review purchase requests and monitor expenses budget to ensure goals are met/exceeded. * Assist in the administration of the department by preparing and maintaining schedules, logs, records and other documentation to ensure a smooth operation and minimize liabilities. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry. * 1 year of hands-on experience at a comparable location/industry. * Skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping. * Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. * Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. * Ability to work effectively under time constraints and deadlines. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $79k-106k yearly est. Auto-Apply 38d ago
  • Outlet Supervisor

    HEI Hotels & Resorts 4.3company rating

    HEI Hotels & Resorts job in San Antonio, TX

    About Us Step into our luxury hotel in North San Antonio, which rises 19 stories above this stunning city. The Westin San Antonio North captures the essence of Texas Hospitality with impeccable service and Southern charm. Located just north of Downton San Antonio home of the Alamo and our famous meandering Riverwalk, we are also close to some of the city's exciting attractions like Fiesta Texas and Sea World San Antonio. Through the HEI Loves Initiatives we are dedicated to the diversity of our associates and the building of a strong service culture. We offer our associates, feel meals, free parking and travel perks offered through the Marriott Room Rate program and HEI managed hotels. Join our family and take advantage of competitive benefits, wages, a robust PTO program, plus much, much more. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Essential Duties and Responsibilities: * Monitor servers and busperson adherence to all service standards. * Supervise service of guests, being watchful of signals from guests in need of service. * Assist manager to establish and monitor sidework duty completion. * Maintain bank to HEI Hotels and Resorts standards. * Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage. * Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up. * Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages. * Communicate daily with restaurant manager with regard to special events, house counts, etc. * Assist restaurant manager in conducting menu classes and taste panels. * Communicate both verbally and in writing to provide clear direction to staff. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills: * Ability to use point of sale. * Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation. * Ability to push/and pull carts of products weighing up to 150 pounds with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $48k-74k yearly est. Auto-Apply 24d ago
  • Barista - Full time

    Hilton Grand Vacations 4.8company rating

    San Antonio, TX job

    Currently seeking team members who are passionate about building lasting vacation memories for owners/guests visiting our resort properties! You are someone who is service orientated, courteous, good with people with strong foods safety knowledge. Schedule: Various shifts between 6:30 AM - 8:30 PM, to include weekends and holidays as operation needs dictate Here's why you will love It here: * Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision * Recognition Programs and Rewards * Travel Discounts Program * Outstanding Paid Vacation Program and Paid Sick Days * Employee Assistance Program that supports your physical and mental wellbeing * 401(k) program with company match * Tuition reimbursement programs * Employee Stock purchase program * Numerous learning and advancement opportunities * And more! What you will be doing? As a Barista you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards: * Provides quality beverages, whole beans, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety, and sanitation guidelines for all products. * Performs cashier functions ringing up purchased items. Ensures accuracy in balancing cash, credit card, and room charge transactions. Maintains cash drawer and cash stabilizing at end of shift according to established departmental procedures. * Maintains condiment bar, coffee cadence, and stock levels in production areas. Including stock levels and cleanliness for cups, sleeves, ice, espresso beans, and brewed coffee. * Maintains café's cleanliness by maintaining a clean and organized workspace so that staff can locate resources and products as needed and emptying any necessary garbage. * Ensures all food items are stored accurately according to health standards. Delivers room service orders in a timely manner. What are we looking for? To fulfill this role efficiently, you must possess the following minimum qualifications and experience: * 6+ months previous Food & Beverage experience, ideally in a simliar environment * Must have previous cash handling/credit card transactions experience * Previous barista work experience strongly preferred * Must be able to work a flexible schedule to include evenings, weekends, and holidays based on operation needs * Prior knowledge of a generic POS system Don't wait! Apply Today! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation. What you will be doing? As a Barista you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards: * Provides quality beverages, whole beans, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety, and sanitation guidelines for all products. * Performs cashier functions ringing up purchased items. Ensures accuracy in balancing cash, credit card, and room charge transactions. Maintains cash drawer and cash stabilizing at end of shift according to established departmental procedures. * Maintains condiment bar, coffee cadence, and stock levels in production areas. Including stock levels and cleanliness for cups, sleeves, ice, espresso beans, and brewed coffee. * Maintains café's cleanliness by maintaining a clean and organized workspace so that staff can locate resources and products as needed and emptying any necessary garbage. * Ensures all food items are stored accurately according to health standards. Delivers room service orders in a timely manner. What are we looking for? To fulfill this role efficiently, you must possess the following minimum qualifications and experience: * 6+ months previous Food & Beverage experience, ideally in a simliar environment * Must have previous cash handling/credit card transactions experience * Previous barista work experience strongly preferred * Must be able to work a flexible schedule to include evenings, weekends, and holidays based on operation needs * Prior knowledge of a generic POS system
    $28k-34k yearly est. 11d ago
  • Houseperson

    Hilton Grand Vacations 4.8company rating

    San Antonio, TX job

    Enjoy making people feel welcome and providing our owners and guests with a clean and comfortable living space. We are looking for a Houseperson to join the team at Eilan Hotel and Spa in San Antonio, TX. Help bring vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms. Why you'll love it here: * Driven base pay * Quarterly Service Score Incentive * Benefits on day one * Daily Pay* - get your earned pay any time before payday * Recognition Programs and Rewards * Discounted hotel rates worldwide * 401(k) program with company match * Employee stock purchase program * Paid Holidays, Sick days, and Generous Paid Time Off Program * Tuition reimbursement * Numerous learning and career advancement opportunities What will I be doing? * Providing excellent service to our guests and owners while they're staying at the resort. Promptly assisting guest inquiries and needs while following brand standards. * Provide customer service to guests, including information about resort services, activities and local attractions. Remove used and replace with new all linens, towels and vital products and supplies Transport clean and dirty linen to and from Operations and the Buildings. Maintain work carts/stations as necessary to optimize appearance and efficiency. * Make sure that all items delivered to the guest rooms are clean and in working order. Be a self inspector by examining carpets, drapes and furniture for stains, damage, or wear. Report maintenance deficiencies, replenish linen and guest amenities, assist co-workers when requested. * Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests. * Identify and report preventative or other maintenance issues in public area or guest rooms. What are we looking for? To fulfill this role effectively, you'll need to possess the following minimum qualifications and experience: * Effective verbal and written communication skills. Ability to communicate well with guests in English. * Perform job functions with attention to detail, speed and accuracy * Physically able to work from ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals. can tolerate environmental factors such as humidity, cold/heat, dust and noise. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Hospitality industry HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. * Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What will I be doing? * Providing excellent service to our guests and owners while they're staying at the resort. Promptly assisting guest inquiries and needs while following brand standards. * Provide customer service to guests, including information about resort services, activities and local attractions. Remove used and replace with new all linens, towels and vital products and supplies Transport clean and dirty linen to and from Operations and the Buildings. Maintain work carts/stations as necessary to optimize appearance and efficiency. * Make sure that all items delivered to the guest rooms are clean and in working order. Be a self inspector by examining carpets, drapes and furniture for stains, damage, or wear. Report maintenance deficiencies, replenish linen and guest amenities, assist co-workers when requested. * Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests. * Identify and report preventative or other maintenance issues in public area or guest rooms. What are we looking for? To fulfill this role effectively, you'll need to possess the following minimum qualifications and experience: * Effective verbal and written communication skills. Ability to communicate well with guests in English. * Perform job functions with attention to detail, speed and accuracy * Physically able to work from ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals. can tolerate environmental factors such as humidity, cold/heat, dust and noise. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Hospitality industry
    $28k-36k yearly est. 19d ago
  • Welcome Station Agent- Signia by Hilton La Cantera Resort and Spa, San Antonio

    Hilton 4.5company rating

    San Antonio, TX job

    EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable Are you passionate about hospitality and delivering exceptional guest experiences? Signia by Hilton La Cantera Resort & Spa is seeking dedicated, service-minded individuals to join our world-class team in beautiful San Antonio, Texas. Located atop the rolling hills of Texas Hill Country, our resort blends luxury with nature, offering a serene escape for guests-and an inspiring place to work for team members. As part of the Hilton family, you'll gain access to industry-leading benefits, career growth opportunities, and the chance to be part of a dynamic team redefining the guest experience. The Ambassador position will be directly responsible for the guest's arrival and departure experience in addition to any operational needs as it relates to the specific guest's requests, recommendations and touches including working in the front office, bell and door roles.
    $21k-27k yearly est. Auto-Apply 25d ago
  • Catering Manager

    HEI Hotels & Resorts 4.3company rating

    HEI Hotels & Resorts job in San Antonio, TX

    About Us An intimate, all-suite retreat set directly on San Antonio's beloved Riverwalk, Hotel Contessa delights arriving guests with stylish suites that take their design cues from San Antonio's rich history and vibrant culture. As an employer of choice, we offer great career potential, free trainings, free lunch, free bus pass or free parking, uniforms and a fun environment with a work/life balance for all of our associates. Are you ready to join our Sassy Team? Let's have a chat to discuss how we can elevate your career. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Manage catering accounts to achieve guest satisfaction and drive revenue growth. Responsible for soliciting new catering sales accounts, maintaining relationships with existing clients, and ensuring all revenue goals for food, beverage, and room rental are met or exceeded. Essential Duties and Responsibilities * Prospect and solicit new and existing accounts to achieve or exceed revenue goals through telephone, email, outside sales calls, site inspections, and written communication. * Understand and utilize monthly forecasting, annual budget processes, pace management, and productivity metrics to achieve financial targets. * Apply yield management techniques and analyze historical data to maximize revenue and profitability. * Evaluate catering business opportunities to ensure alignment with client expectations and hotel profitability. * Conduct market research on competitors' products, services, and pricing to inform strategic business plans. * Sell all aspects of the hotel, including room rental, A/V, and other revenue-generating services, to maximize account value. * Build and maintain long-term client relationships, ensuring repeat business. * Actively participate in industry organizations and community/civic activities to maintain awareness and create booking opportunities. * Utilize effective sales techniques, including closing and negotiating skills, for a variety of market segments. * Conduct hotel site inspections and client presentations with professionalism and confidence. * Participate in trade shows, sales blitzes, and networking events to generate leads. * Collaborate with culinary and banquet teams to design creative menus, event setups, and specialty functions, ensuring seamless execution. * Oversee the execution of all catering events sold, coordinating with banquet staff and vendors to ensure client satisfaction. * Manage A/V equipment as a profit center when applicable. * Maintain accurate records in sales and event management systems (e.g., Delphi) and ensure proper documentation for all events. * Monitor market trends, competitor activity, and key client accounts to identify growth opportunities. * Perform any other job-related duties as assigned. Qualifications and Skills * Prior hospitality experience with specific experience in catering sales is essential. * Minimum 1+ year in catering sales required. * Experience at a similar size and quality hotel preferred. * Proficient in Microsoft Word, Excel, and hotel sales system. * Strong sales and revenue management skills, with the ability to train and motivate peers. * Knowledge of hotel features, benefits, and competitive landscape. * Understanding of hotel operations, including marketing plans, personnel and labor relations, budget forecasting, and quality assurance. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Ability to work effectively under time constraints and adapt communication style to different audiences. * Strong organizational, problem-solving, and client service skills. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $42k-54k yearly est. Auto-Apply 54d ago

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