HEI Hotels & Resorts jobs in Tucson, AZ - 40 jobs

Job Description Responsible for cleaning, processing, and storing hotel linens and uniforms in an efficient, organized manner to support the operational needs of the hotel and ensure guest satisfaction. Primary Responsibilities: Receives soiled linens via bags, carts, or laundry chutes; sorts items by type, color, and level of soil. Inspects linens for damage or stains and logs any irregularities. Operates washers and dryers safely and efficiently, following manufacturer guidelines and ensuring proper use of chemicals and cleaning agents. Folds, organizes, and stores clean linens. Operates commercial laundry equipment such as sheet folders, towel folders, linen feeders, and ironing machines as needed. Assists with daily linen inventory and supports monthly linen counts. Reports any mechanical issues or equipment malfunctions to the supervisor promptly. Responds to guest requests regarding laundry services in a courteous and timely manner, ensuring complete guest satisfaction. Maintains a professional appearance and demeanor in accordance with hotel standards. Organizational Structure: Reports to: Director of Housekeeping, Housekeeping Manager

Job Description The Project Manager is responsible for supporting the Chief Operating Officer (COO) and future project managers with hotel renovations, brand conversions, PIPs (property improvement plans), new constructions, as well as assisting with existing portfolio of hotels as it relates to facility maintenance and improvements. Position Responsibilities and Qualifications: Education & Experience: · Bachelor's degree in architecture, construction science or design is highly preferred. · Minimum of 5-years hotel project management and/or construction related fields. · Strong knowledge of construction accounting and computer skills to include Excel and Project Scheduling software (MS Projects or similar). · Hotel Brand experience helpful · Full Time - Preferably based in Tucson or Phoenix, due to most of the work being done in Tucson. Physical Demands: · Long hours are sometimes required, including nights and weekends. · Light work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to spend some time moving about the hotel overseeing the various projects. · Valid driver's license from appropriate state and MVR in good standing. Required Competencies · Must be able to convey information and ideas clearly, both oral and written. · Must be able to analyze bids accurately and provide comparative analysis. · Must have the ability to prioritize and handle multiple projects at one time. · Must be attentive, engaging and helpful with all project teammates. · Must have knowledge of construction project accounting (pay application processes, change orders, etc.) and basic arithmetic function. Property Improvement Plans · Work with GC and Designer to develop a Budget based on PIP · Create and maintain budget - update and provide to CEO/COO bi-weekly. · Weekly calls with GC and Designer to review status of the Project. · Submit draw requests based on completion of project. · Ensure Lien Releases are secured for all work completed. · Liaison between the Brand/Hotel/GC/Designer. · Punchlist and completion of final work.. Capital Projects · Review Capital Submissions from the hotels and approve pricing and vendor and submit to COO/CEO for approval. · Work with GMs/Chief Engineers to maintain 3-5-year capital plan for each hotel. · Ensure proper completion of Capital Projects and obtain Lien releases. Oversee Hotel Engineers · Ensure each hotel follows a Monthly Preventive Maintenance (PM) plan. · Review workmanship of PMs with Chief Engineers. · Property visits to review Mechanical Equipment PM and condition. · Provide property visit checklist and narrative after visits. Maintenance Licenses and Permits · Maintain oversight of all operating licenses and permits for hotels. Responsibilities that may include any and all of the following: · Assist with project planning activities which includes budgeting, estimating, project schedule, procurement, and contracting. · Research and familiarize with brand requirements (brand standards, prototypes, and specs) to ensure project conforms to Brand. · Understanding of Construction Documents and Specifications. · Understanding of general building codes, local ordinances, ADA requirements, and permitting process. · Assist with preparation of weekly, monthly project reports. · Communicate with project team as needed to facilitate project (Internal Desert Hospitality Team, architect, designer, contractor, engineers, brand, etc.). · Organize and manage day-to-day project tasks to include submittals, RFI's, PCO's, CO's, Pay Apps, etc. · Understands hotel FF&E and OS&E to secure price quotes as needed. · Understands the general construction means & methods to secure pricing for construction scope of work as needed. · Attend and represent the project team at various project meetings as required, which may include on-site progress meetings. · Prepare project accounting report to show overall project costs to date (schedule of values per CSI breakdowns) on a regular basis, which may be weekly, bi-weekly and monthly. · Assist in compiling the punchlist and monitoring it to completion. · Compile O&M manuals (operation and maintenance). · Compile project close out documents including warranty documents. · Organize and manage project billings, and invoices. · Assist with new business developments as needed. · Assist with project planning activities which include budgeting, estimating, project schedule, procurement, and contracting. · Research and familiarize with brand requirements (brand standards, prototypes, and specs) to ensure project conforms to Brand. · Understanding of Construction Documents and Specifications. · Understanding of general building codes, local ordinances, ADA requirements, and permitting process. · Assist with preparation of weekly, monthly project reports. · Communicate with project team as needed to facilitate project (Internal DHM Team, architect, designer, contractor, engineers, brand, etc.). · Organize and manage day-to-day project tasks to include submittals, RFI's, PCO's, CO's, Pay Apps, etc. · Understands hotel FF&E and OS&E to secure price quotes as needed. · Understands the general construction means & methods to secure pricing for construction scope of work as needed. · Attend and represent the project team at various project meetings as required, which may include on-site progress meetings. · Prepare project accounting report to show overall project costs to date (schedule of values per CSI breakdowns) on a regular basis, which may be weekly, bi-weekly and monthly. · Assist in compiling the punchlist and monitoring it to completion. Responsibilities that may include any and all of the following (cont'): · Compile O&M manuals (operation and maintenance). · Compile project close out documents including warranty documents. · Organize and manage project billings, and invoices. · Assist with new business developments as needed · Perform other duties as requested by management. · Attend meetings as required by management. Organizational Structure: Reports to: Chief Operating Officer and Chief Executive Officer

Breakfast Attendant Job Description: A successful candidate for a breakfast attendant is someone who has impeccable people skills, who is attentive and is motivated. The responsibilities of this position include preparing food, serving, and cleaning up after service. Additionally, the attendant must ensure that the buffet is stocked at all times with fresh food. A breakfast attendant must also remain poised as they communicate with customers and other staff to relay drink orders and address customers' questions and concerns promptly. It is imperative that a breakfast attendant be able to work in a diverse, fast-paced environment and be able to communicate effectively with customers and staff to ensure that the customers' needs are met. Lastly, a breakfast attendant should have a thorough knowledge and understanding of food offerings to be able to make recommendations to customers based on various dietary restrictions or personal preferences. Breakfast Attendant Responsibilities Include: Preparing for, setting up, and disassembling the buffet Ensuring that the buffet remains stocked with sufficient amounts of food throughout service Interacting with guests by taking orders, responding to any questions or complaints, and clearing their eating area upon their departure Ensure that customers' needs are met in a timely manner so that they can leave the dining area by the end of the meal service Maintaining cleanliness standards throughout the restaurant throughout the meal service. This includes sanitizing surfaces, sweeping and mopping floors, etc.

Job Description The Maintenance Supervisor oversees interior and exterior building repairs for the hotel and supervises the maintenance team. Primary ResponsibilitiesMaintenance & Repairs Perform maintenance and repair of plumbing systems; guest rooms; HVAC systems; ice machines; swimming pools; lighting; kitchen and refrigeration equipment; laundry machinery; emergency generators; switch rooms; and related hotel infrastructure. Ensure all repairs are completed efficiently, cost-effectively, and in accordance with required specifications and standards. Conduct routine inspections and perform preventative maintenance throughout the hotel. Maintain accurate documentation of all equipment and guest room preventative maintenance. Operational Support Assist the Chief Engineer in supervising maintenance staff and supporting daily departmental operations. Order required materials and tools while adhering to budget guidelines. Respond promptly and courteously to guest requests and follow up to ensure satisfaction. Complete assigned work orders each day and sign off on AM/PM engineering checklists per shift. Support all fire and safety inspection processes and ensure any discrepancies are corrected. Serve as Manager on Duty during assigned nights and weekend shifts. Safety, Security & Compliance Maintain the safety and security of the engineering department and hotel building. Uphold company policies and procedures and effectively communicate them to subordinates. Serve as Chair of the Safety Committee, conducting monthly meetings and training, and submitting meeting notes to the General Manager by the 25th of each month. Attend morning NETMA and bi-weekly staff meetings when the Chief Engineer is absent. Facility & Grounds Upkeep Pressure wash and/or remove snow from hotel entrances, parking areas, and building perimeter as needed. Keep exterior grounds clean each shift, including emptying trash cans and maintaining parking lots, building entrances, and landscaping. Complete minor repairs such as replacing ceiling tiles, light bulbs, patching vinyl, and similar tasks to maintain brand standards. Troubleshoot and perform minor repairs on electrical systems (lighting, TV systems, A/C controls) and plumbing fixtures (pipelines, sinks, toilets). Secure the building by locking doors and turning off lights in kitchens, ballrooms, and outlets at the end of each shift. Other Enforce company break policy for staff. Perform all other duties as assigned by Management or the General Manager.

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community. Security Officer FT About the role: The Security Officer is a part of a team responsible for the security and safety measures throughout the Resort. They will assist in the strategic oversight of every aspect of the Resort's physical security and safety for Guests, Residents, Employees. What you will do: * Actively participate in day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property. * Respond properly to any Resort emergency safety situation and document guest and employee incidents. * Promote safety awareness and enforcement throughout the Resort to reduce accidents and loss by providing training as required. * Assist in implementing preventive safety and security programs. * Provide basic security services, key control, guest and function room lock problems/reprogramming, guestroom safe malfunctions, and lock out. * Project an image of friendliness, professionalism, and willingness to provide personalized services to all building occupants, workers, and neighbors, whether over the phone or in person. * Make recommendations to the Director of Security and other department managers. What you bring: * Minimum one-year previous experience required in related position; certifications preferred. * Requires the ability to operate computer equipment and use Microsoft applications. * Ability to work well in high pressure situations and possess strong interpersonal and relationship-building skills to work with cross-functional teams. * Strong problem-solving skills, ability to handle difficult situations and guests. * Requires the ability to operate computer equipment and Microsoft applications. * Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States. What we offer: * Wage is $25.37 per hour * Winter Season Lifestyle Benefit * Merchant Pass Available * 401k participation with company matching program * Competitive Benefits: Medical, Dental and Life Insurance * Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide * Employee Cafeteria available for meals * Be yourself and become a member of a work family that cares about you and invests in your development * Elevate your craft here and abroad! * Employee engagement at all levels; where your thoughts and ideas are not only heard but actioned Schedule & Hours: * This is a full-time position. * A successful candidate will have a flexible schedule with the ability to work morning, afternoon and evening shifts, weekends and holidays. Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us: * ********************************************** * We Are Four Seasons Video * **************************** * **************************************************************** * **************************************** * *********************************** We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community. Guestroom Attendant About the role: The Room Attendant is an integral part of the Housekeeping Team, maintaining the guest rooms and suites to industry high standards which allows the ultimate comfort for our visiting guests. A great eye for detail, a high sense of quality and integrity, and a passion for great service will make a successful candidate. What you will do: * Cleans guestrooms as assigned by management and in accordance with hotel standards. * Inspect all rooms (vacant or occupied) checking the standard of cleanliness, missing guest amenities and/or supplies. * Provides genuine hospitality and recognition in the work area. Promotes hotel services and products. * Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction. Offers a special service touch when an opportunity is presented. * Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately. * To immediately report and hand into the Housekeeping Office any property or guest keys found in 'check out' rooms. * To keep linen rooms tidy, correctly stocked and closed when not in use. Must ensure working equipment is always clean, tidy and in good working order. * Responsible for reporting to the manager the rooms, which do not require service, or which have Privacy signs in assigned area. * To report to managers any blankets, bedspreads, valances etc. that need changing. * Reports any damages/repairs/maintenance inserted in HotSOS. * Carries out any other cleaning duties as specified by your manager. What you bring: * Minimum 1 + year previous experience required in related position; in a luxury hotel setting preferred. * Must be able to lift a minimum of 50 lbs and stand for 8 hours. * Knowledge and the ability to operate cleaning equipment. * Have a high level of attention to detail. * Ability to understand and working knowledge of English required and this job requires applicants to have current work authorization in the in the United States. What we offer: * Wage is $21.32 per hour * Winter Season Lifestyle Benefit * Merchant Pass and Eco Passes Available * 401k participation with company matching program * Competitive Benefits: Medical, Dental and Life Insurance * Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide. * Employee Cafeteria available for meals * Complimentary dry cleaning of uniforms * Be yourself and become a member of a work family that cares about you and invests in your development. * Elevate your craft here and abroad! * Employee engagement at all levels; where your thoughts and ideas are not only heard but actioned. Schedule & Hours: * This is a full-time position. * A successful candidate will have a flexible schedule with the ability to work morning, afternoon and evening shifts, weekends and holidays. Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us: * ********************************************** * We Are Four Seasons Video * **************************** * **************************************************************** * **************************************** * *********************************** We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************

Job Description The Night Auditor is responsible for overseeing night operations and accounting functions to ensure accurate financial reporting, compliance with hotel policies and standards, and the safety and satisfaction of all guests and employees. This position safeguards hotel assets while balancing all income and expenses for each 24-hour period. The Night Auditor may also recommend and implement procedural or safety improvements as needed. Essential Responsibilities Balance all daily transactions and verify accuracy of all financial reports and audit postings. Monitor night operations to ensure adherence to hotel policies, security standards, and guest service excellence. Reconcile cash drawers, credit card transactions, and department reports for the accounting team. Address and resolve guest inquiries, concerns, and late-night issues promptly and professionally. Prepare and distribute daily management and accounting reports. Assist with front desk operations, including check-in/check-out procedures and reservation management. Ensure all safety and emergency procedures are followed during the overnight shift. Education & Experience High school diploma or GED required; college coursework or degree preferred. Minimum of one year of guest service experience in a hospitality or customer service environment. Prior experience in accounting or audit-related roles preferred. Proficiency in Microsoft Office (Outlook, Word, Excel) and hotel management systems. Alcohol awareness certification required. Physical Requirements Ability to stand and remain active for extended periods. Light physical work: occasionally lift up to 20 lbs and frequently lift or move up to 10 lbs. Availability to work overnight shifts, weekends, and holidays as required. Core Competencies Ability to work independently with minimal supervision during overnight hours. Strong communication skills-clear, professional, and customer-focused in both verbal and written forms. Sound judgment and quick decision-making under pressure. Effective problem-solving skills, particularly in guest service situations. Composure and professionalism in high-stress or emergency situations. Ability to process and analyze financial data with attention to accuracy and detail. Strong interpersonal skills with a focus on teamwork, listening, and understanding guest needs. Capacity to multitask in a fast-paced environment while maintaining accuracy and efficiency.

Job Requirements Director of Sales Development and implementation of the total sales, marketing effort of the hotel, including securing new accounts, maintaining existing accounts, supervising activities of sales personnel, and executing sales and marketing strategies, working with the Hilton brand to maximize the profitability of the hotel while maintaining customer satisfaction. Essential Functions: Solicit business within different market segments via tele-prospecting and outside sales calls Maintenance of accounts with existing contacts to develop rapport and future business; develop and maintain relationships with key clients in order to produce room night sales. Attendance at networking events; develop and maintain good relationships with officials and representatives of local community groups, companies and trade organizations, and attend local and out of town meetings and conventions in order to generate sales for the hotel. Work with Visit Tucson for sales leads. Work with Hilton Corporate Sales and make sure we have inventory available in all the appropriate Hilton channels. Conduct site tours Upkeep of customer database via Delphi System and ONQ Develop contracts and follow up with customers (If applicable) Direct the activities of the hotel sales team, providing leadership and motivation necessary to implement effective sales and marketing strategies and to maximize the generation of sales/revenues. Develop and manage the departmental budget and monitor sales activities/performance to ensure sales meet or exceed established profit plan and to accurately report variances/projections to management. Responsible for the co-development of hotel-level tactical sales plans to support overall system-wide plans/strategies and programs. Assist the General Manager in the development and update of the hotel-level business/marketing plan to include input on sales goals and plans that support the overall business and sales strategies of the company. In coordination with General Manager, serve as interface on media related inquiries and refer sensitive matters to the General Manager as necessary. Regularly work files for past and potential groups to generate repeat business for the hotel. Keep trace system up-to-date and in order. Attend sales/revenue management calls with the Hilton Revenue Manager weekly and hotel staff meeting to facilitate good communication. Discuss VIPs and incoming business in detail. Generate reports as required to measure business generated by the sales department. Follow all applicable FHM and Brand Operating standard/procedures for Hampton Inn and Home 2 Suites by Hilton. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. 1 | P a g e Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meeting is required. Need to be Sales certified with Hilton for the Hampton Inn and Home 2 Suites by Hilton brands. Upon employment, all associates are required to fully comply with FHM rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Supportive Functions: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the general manager based upon the particular requirements of the hotel: Take responsibility for the development and implementation of sales action plans by segment/source. Monitor plans' effectiveness and introduce changes in response to the marketplace, including setting targets, planning and scheduling work and performance indicators that are typically productivity and efficiency measures. Weekly and 30-60-90-day forecasting of rooms and meetings revenues. Take every opportunity to amaze the guests Ensures all guests are being treated in an efficient and courteous manner and that all FHM and brand standards are being applied Responsible for the hiring, training, and direction of new sales or administrative associates Participate in the Manager on Duty program Work in conjunction with accounting to maintain and minimize levels of account receivables. Maintain executed sales contracts and advance deposits. Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction. Coordinate efforts with Rooms Division in the weekly maintenance of room inventory/blocks status to achieve optimal levels of revenues while maintaining high levels of guest expectations. Develop promotional programs, point of sales materials, sales blitzes, etc. Report on a regular basis to the GM on actual room numbers against budget and profit projections. Analyze variances and monitor the impact of initiatives and corrective actions. Analyze weekly/monthly Star data for any trends. Required Teamwork Skills: Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all associates. Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Report to work on time Give adequate notice if going to miss work Be available to work a flexible schedule to include weekends, nights and holidays Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations 2 | P a g e Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security: Be knowledgeable of policies regarding hotel emergency and security standards/procedures. Ensure protection of guests' room numbers Skills and Abilities: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision Must possess basic computational ability. Must possess basic computer skills. (Microsoft word, PowerPoint and Excel, email/internet, Delphi, Hilton R&I ONQ). Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required. (M3). Extensive knowledge of the brands, hotel, its services and facilities. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, NLRA Physical Demands: Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for several hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. Position requires outside sales calls, driving to and from business contacts, walking, sitting, standing for various length of time. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 20 lbs. occasionally. Requires grasping, writing, standing, vending, repetitive motions, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. 3 | P a g e Must have finger dexterity to be able to operate office equipment including computers, FAX machines, copiers, printers and calculators. Must be able to type 50 wpm. Qualifications: College Bachelor's Degree preferred. Previous sales and hotel opening experience within the hospitality industry. Knowledge of Delphi Sales systems, Hilton ONQ, Hilton R&I, GRO preferred. Proficient in Microsoft Word, Office, Internet/email. Well organized and detail oriented. Ability to work independently Display initiative, perseverance and analytical skills Effective communication (internal and external) Professional and ethical Excellent customer service skills Quick learner and hard worker Team player and ability to get along with others Available to meet guests which may include weekends, nights. Driver's License and clean MVR. This job description is not an exclusive or exhaustive list of all job functions that an associate in their position may be asked to perform from time to time. Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community. Accountant About the role: This position is responsible for assisting the Staff Accountant and Assistant Director of Finance in maintaining the general ledger and balance sheet reconciliations. This position has direct contact with employees and guests, which requires effective communication skills and strong interpersonal skills. What you will do: * Responsible for performing with accuracy and timeliness, all accounting and financial reporting for our Vail property. * Ensures compliance with internal controls and safeguards the assets and resources of the hotel. * Ensure monthly bank reconciliations, cash counts of all issued banks, including the general cashier, and report any discrepancies to the Staff Accountant. * Responsible for coordinating and supporting our offshore AP, Income Audit, and Payroll teams as needed. * Maintain harmonious and professional relationships with all departments and Home Office. What you bring: * College degree and 1+ years management experience in finance, preferably in a hotel setting. * Requires a working technical knowledge of generally accepted accounting principals * Service Passion for Luxury Hospitality * Requires attention to detail and problem-solving skills * Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States. What we offer: * Hourly Wage is $30.54 * Winter Season Lifestyle Benefit * Merchant Pass and Eco Passes Available * 401k participation with company matching program * Competitive Benefits: Medical, Dental and Life Insurance * Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide. * Employee cafeteria providing shift meals. * Complimentary dry cleaning of uniforms * Be yourself and become a member of a work family that cares about you and invests in your development. * Elevate your craft here and abroad! * Employee engagement at all levels; where your thoughts and ideas are not only heard but actioned. Schedule & Hours: * This is a full-time position. * A successful candidate will have a flexible schedule, and the ability to work morning, afternoon and evening shifts, weekends, and holidays. Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us: * ********************************************** * We Are Four Seasons Video * **************************** * **************************************************************** * **************************************** * *********************************** We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community. Concierge About the role: The Concierge is a central part of the Front Office Team whose main objective is to ensure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. They must know what activities are available in the area (theatre, sports, special events, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests. What you will do: * Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons' policies. * Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible and resolving customer complaints. * Assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events and directions. They will respond to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices. * This position is also responsible for processing packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner. * The Concierge may be responsible for assisting with Front Office or Bell Stand duties as needed. * Ensures standards are being met, guest satisfaction is high and responds to all guest requests in an accurate and timely manner What you bring: * Minimum 1-2 years of experience in a similar role, in a luxury hotel setting preferred. * Requires the ability to multi-task on several items at once. * Working knowledge of computer systems, hotel operating systems and experience with Microsoft Suite, OPERA/Concierge Smart preferred. * Knowledge of Vail and the surrounding communities. * This role has direct contact with guests and as such, good communication skills are a necessity. * Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States. Ability to speak Spanish a plus. What we offer: * Wage is $26.97 per hour + Commissions * Winter Season Lifestyle Benefit * Merchant Pass Available * 401k participation with company matching program * Competitive Benefits: Medical, Dental and Life Insurance * Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide. * Employee Cafeteria available for meals * Be yourself and become a member of a work family that cares about you and invests in your development. * Elevate your craft here and abroad! * Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned. Schedule & Hours: * This is a full-time position. * A successful candidate will have the ability to work morning, afternoon, and evening shifts, weekends, and holidays. Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us: * ********************************************** * We Are Four Seasons Video * **************************** * **************************************************************** * **************************************** * *********************************** We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************

Job Description The L1(Entry Level) & L2 (Intermediate Level) Engineer-General Maintenance is responsible for skilled maintenance and repair duties for the property, including but not limited to HVAC, electrical and plumbing tasks, and preventive maintenance projects. Position Responsibilities and Qualifications: Education & Experience: High School diploma or trade school certification is preferred, and/or equivalent work experience. Certification preferred: Senior manager and/or other certification as required by franchise. Have valid driver's license from appropriate state and MVR in good standing. General knowledge of machines and maintenance and repair using basic hand and power tools preferred. Physical Demands: Long hours sometimes required, including nights and weekends. Heavy Work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand for long hours at a time and work in confined areas as necessary. Ability to move quickly to various areas of the entire property. Required Competencies: Must be able to convey information and ideas clearly, both oral and written. Must work well in stressful, high-pressure situations. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need. Must be able to prioritize departmental functions to meet due dates and deadlines. Must be able to work with and understand financial information and data, and basic arithmetic function.

Job Description Assists the Food and Beverage Manager in the daily operation of the restaurant, maintaining established quality and service standards and maximizing profits. Education & Experience: · High School diploma or equivalent. · A minimum of one-year food and beverage and/ or hospitality related work experience required. Physical Demands: · Will be required to work nights, weekends and holidays. · Will be required to work in fast-paced environment. · The majority of time will be spent moving around the restaurant, supervising and assisting the restaurant staff. Some lifting and pushing of trays and carts up to, 50 pounds may be required. Required Competencies: · Alcohol awareness certification and/or food service permit as required by local or state government agency. Food Service and/or other certification as required by franchise. · Leadership skills. · Strong oral and written communication skills. This person needs to speak and write clearly, plan and organize the work of others, interact professionally with the general public and make quick decisions. · A small portion of time will be spent forecasting revenues, reviewing budgets and creating schedules, which requires reasoning and thinking skills. · Since the employee in this position oversees several subordinates, a vast amount of time is spent utilizing problem solving, reasoning, motivating and training abilities. · Mathematical skills such as profit/ loss concepts, percentages and variances are used often. · Attention to detail. · Planning and organizational ability. · Customer service. Responsibilities may include any and all of the following: · Recommends to the F&B Manager scheduling of employees at proper staffing levels; watches labor cost daily to ensure efficiency of scheduling. · Assists the F&B Manager in ensuring restaurant adheres to all standards as determined by brand or hotel franchise. · Assists the F&B Manager in conducting pre-shift meetings to inform staff of daily events; reviews daily specials. · Assists the F&B Manager by recommending and giving input on performance evaluations, recognizing employees for outstanding services and disciplines employees. · May be asked to sit in with F&B or other Manager on discipline meetings where discipline was recommended by the Restaurant Supervisor. · Assists the F&B Manager by monitoring performance of the restaurant through analysis of guest feedback and financial reports; recommends corrective action where necessary.

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community. Front Desk Overnight Relief Supervisor About the role: The Front Desk Overnight Relief Supervisor will oversee the staff during the overnight shifts and daytime staff as needed. The Front Desk Overnight Relief Supervisor will assist with overseeing the guest and employee experience. They will work closely with the team members from all departments to ensure that standards are being met. The Front Desk Overnight Relief Supervisor responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons' policies. This position is expected to be on shift four days per week for ten hours per day, depending on operational demands. What you will do: * Supervise the activities at the Front Office during daytime and overnight shifts. Assist management team with training and providing feedback to team when needed. * Ensures communications and follow-up with day shift on any problems, guest requests or special requirements. * Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. * Reviews late arrivals, next day early arrivals and departures to plan for the next day's activities. Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups. * Assures that all financial and credit procedures are followed. * Acts in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees without requiring special direction. Responds swiftly and effectively in any hotel emergency or safety situation. * Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction. * Utilizes a variety of computer systems to check guests in and out, run daily reports, run night audit reports, and select and block rooms for arriving guests. * Complies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. * Works harmoniously and professionally with co-workers and supervisors. * Assists with responsibilities and duties as required throughout the hotel. * Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. * Works closely with Security and Engineering Staff to handle any guest emergency or safety concerns. What you bring: * Minimum 1-2 years of experience in a similar role, in a luxury hotel setting preferred. * Knowledge of hotel operating systems and experience with Opera preferred. * Ability to multi-task in a high volume and demanding environment. * Strong leadership skills and the ability to lead a small team. * Strong problem-solving skills, ability to handle difficult situations and guests. * Valid Driver's License required and clean driving record. * Ability to remain calm during challenging situations. * This role has direct contact with guests and as such, good communication skills are a necessity. * Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States. Ability to speak Spanish a plus. What we offer: * Wage is $29.80 per hour + Commission and Upsell Incentive * Winter Season Lifestyle Benefit * Merchant Pass Available * 401k participation with company matching program * Competitive Benefits: Medical, Dental and Life Insurance * Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide. * Employee Cafeteria available for meals * Be yourself and become a member of a work family that cares about you and invests in your development. * Elevate your craft here and abroad! * Employee engagement at all levels; where your thoughts and ideas are not only heard but actioned. Schedule & Hours: * This can be a part-time or full-time position. * A successful candidate will have the ability to work afternoon and overnight shifts, weekends, and holidays. Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us: * ********************************************** * We Are Four Seasons Video * **************************** * **************************************************************** * **************************************** * *********************************** We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community. Housekeeping Supervisor About the role: This role assists the Assistant Housekeeping Managers to supervise the housekeeping staff to ensure guest rooms and public areas are cleaned to standard. Will be responsible for inspecting the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of the hotel. What you will do: * Trains and coaches, the staff. Schedules work to be done daily and monitors each Room Attendant's daily progress. * Inspects completed rooms to ensure that all standards have been met. When standards have been missed, brings employee back to room to correct the deficiency. * Coordinates work orders in assigned section. Follows up to be sure work is completed. * Releases checkout rooms to be sold. * Monitors the performance of House Attendants. * Assures that there are sufficient supplies on the guest floors. * Checks cleanliness of guest corridors, stairwells, elevators and linen closets. * Executes inventories of linens and all housekeeping supplies. * Assists with responsibilities and duties in the absence or heavy volume in the areas of Public Areas Attendant, Room Attendant and House Attendant. * Works harmoniously and professionally with co-workers and supervisors. What you bring: * Minimum 1+ years of related or equivalent experience is required. * Strong interpersonal and relationship-building skills to work with cross-functional teams. * Must be able to work all shifts including AM's, PM's, weekends, and holidays. * Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with minimum supervision. * Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 50 lbs. Be able to work in a standing position for long periods of time up to 8 hours a day. * Ability to satisfactorily communicate in English is essential, as is computer proficiency with Opera, HotSOS and REX systems are also preferred. Prefer bilingual in Spanish. * This location and this job require applicants to have current work authorization in the in the United States. What we offer: * Wage is $28.57 per hour * Winter Season Lifestyle Benefit * Merchant Pass Available * 401k participation with company matching program * Competitive Benefits: Medical, Dental and Life Insurance * Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide. * Employee Cafeteria available for meals. * Be yourself and become a member of a work family that cares about you and invests in your development. * Elevate your craft here and abroad! * Employee engagement at all levels; where your thoughts and ideas are not only heard but actioned. Schedule & Hours: * This is a full-time position. * A successful candidate will have a flexible schedule, and the ability to work morning, afternoon and evening shifts, weekends, and holidays. Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us: * ********************************************** * We Are Four Seasons Video * **************************** * **************************************************************** * **************************************** * *********************************** We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community. Engineer 5 About the role: This is a full-time year-round on-site position. This role will provide service and repairs to hotel equipment including electrical, plumbing, steam, gas, fire & safety, HVAC refrigeration, interior, paint and decorating, and respond to inquiries and problems in an efficient, courteous and professional manner to achieve guest satisfaction. They will plan, organize, control and direct the work flow of the engineering requests. What you will do: * Responsible for assisting in repairs and maintenance of the building as required by the operation or special projects assigned by Director and Assistant Director of Engineering * This position may also respond to inquiries and problems in an efficient, courteous and professional manner to achieve guest satisfaction. What you bring: * Minimum 1 + year previous experience in related field required, certifications preferred, requires technical knowledge of building maintenance and ability to operate computer equipment. * This role has direct contact with guests and as such, good communication skills are a necessity. * The ideal candidate will have a confident, outgoing personality and a can-do approach to any request. * Position requires continuous standing for 8 or more hours a day and requires the ability to lift up to 50lbs. * Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States. Ability to speak Spanish preferred. What we offer: * Wage is: $25.59 per hour * Winter Season Lifestyle Benefit * Merchant Pass Available * 401k participation with company matching program * Competitive Benefits: Medical, Dental and Life Insurance * Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide. * Employee Cafeteria available for meals. * Complimentary dry cleaning of uniforms * Be yourself and become a member of a work family that cares about you and invests in your development. * Elevate your craft here and abroad! * Employee engagement at all levels; where your thoughts and ideas are not only heard but actioned. Schedule & Hours: * This is a full-time position. * A successful candidate will have the ability to work morning, afternoon, and evening shifts, weekends, and holidays. Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us: * ********************************************** * We Are Four Seasons Video * **************************** * **************************************************************** * **************************************** * *********************************** We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community. Learning & Development Manager About the role: Delivers workplace learning, service improvement programs, and initiatives to best achieve long-term business success; add value in meeting the hotel's needs by identifying and implementing learning and performance improvement strategies that support the hotel's strategic direction; promotes a continuous learning culture; partners with stakeholders to ensure employees are trained on the needed skills to successfully perform their jobs to attain service excellence. Responsible for resort learning and service culture. Works closely with the resort's senior leadership team to ensure the team is well positioned to achieve our service and culture standards as well as an exceptional guest experience. As a part of the People & Culture function, this role manages Onboarding, Operational Learning, Management and Leadership Training, and Compliance. What you will do: This dual role combines hands-on time spent in operations coaching teams to meet service standards as well as the administrative side of planning, creating scheduling and tracking staff training and onboarding. Regularly benchmarking the learning function with Learning Success Levels. Designs solutions for learning needs by rapidly creating and developing learning programs (or blended Learning programs) that target performance gaps and management competencies. Prepares and produces training calendars that reflect performance gaps and learning needs. Markets the learning function's programs, initiatives, and online learning. Evaluates the effect of training programs and initiatives through measuring results and monitoring behavioral change. Creates and adheres to an annual budget for all training programs, initiatives, and learning resources. Plans and executes property-wide change initiatives, including service initiatives, Company-wide change initiatives, and other large-scale projects related to growth and learning. * Engages with all departments, operations teams, Managers, Planning Committee to understand and communicate the critical needs of the resort to meet service standards, facilitate training and promote communication of these components throughout the operation. * Engages and creates partnerships with community organizations to collaborate with the resort through volunteer opportunities, local support programs, and community events. * Manages and facilitates (in collaboration with other presenters) Embark for all new employees * Manages and facilitates (in collaboration with other presenters) all other core programs including Service Foundations, Introduction to Leadership Behaviors, New Leader Orientation, Certified Departmental Trainer, GROW, and annual compliance requirements. * Ensures new managers to the company are given the knowledge and skills to successfully complete their 90-day probationary period through the New Leader Orientation Program * Manages an effective standards training program and ensures Standards Training Manuals are updated regularly and training checklists are turned in for new hires and in place for all departments * Partners with hotel management teams to determine performance gaps, and advise on actions that are likely to meet those needs * Plans and co-facilitates training activities if/when training is part of the solution * Coaches managers to ensure the necessary training and learning is conducted in departments on a consistent basis * In collaboration with People & Culture, manages all compliance and safety training related to the property * Coordinates with managers to ensure new employees are given training plans to acquire the knowledge and skills to successfully complete their 90-day probationary period. * Facilitates and/or coaches others to facilitate management development programs including GROW, Four Seasons Leader, Core Business, People, and Service Management Skills Programs for all leaders * Assists Managers with writing their development plans, ensuring the contents are focused on experience-based learning * Ensures MIT and Interns are mentored and given a structured program with learning objectives * Assists People & Culture team with Campus Recruitment through University and College presentations as well as local community organizations focused on employment opportunities in the hospitality sector. * Assists Talent Acquisition Manager with scheduling new hires for onboarding as well as in the J1 recruitment cycle through pre- arrival meetings and onboarding. What you bring: * 3 years of administrative experience, preferably within People & Culture / Human Resources or a minimum of 3 years' experience working in a managerial capacity; experience in hotel operations, preferably luxury hospitality or other service environments; Experience managing in diverse cultures and required to have a university degree or equivalent experience. * Must be a people person who thrives on interacting with team members, presenting in small and large groups and working in different environments. * High level of professionalism, integrity, and confidentiality. * High proficiency with Microsoft Office, Canva, Forms, Engage and have working knowledge of HRIS or similar systems. * Exceptional organization and detail oriented, with an unmatched ability to manage multiple priorities. * Ability to interact effectively with all levels of management and staff. * Ability to work independently, take initiative, and use good judgment. * Possess a high level of emotional intelligence coupled with excellent communication. * Experience working in a hotel and/or hospitality experience preferred. * Fluency in English is required for this location, and this job requires applicants to have current work authorization in the in the United States. Bilingual in Spanish preferred. What we offer: * Salary Range: $85k-90k * Eligible for Performance Base Annual Incentive Plan (10% Target) * Winter Season Lifestyle Benefit * Merchant Pass Available * 401k participation with company matching program * Competitive Benefits: Medical, Dental and Life Insurance * Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide. * Employee cafeteria available for shift meals. * Complimentary dry cleaning of uniforms * Be yourself and become a member of a work family that cares about you and invests in your development. * Elevate your craft here and abroad! * Employee engagement at all levels; where your thoughts and ideas are not only heard but actioned. Schedule & Hours: * This is a full-time position. * A successful candidate will have the ability to work Monday through Friday and Holidays and weekends as needed based on training needs and employee events. Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us: * ********************************************** * **************************** * **************************************************************** * **************************************** * *********************************** We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************

Job Description Job Title: Pastry Cook Reports To: Pastry Chef / Executive Chef The Pastry Cook is responsible for preparing high-quality pastry items, including breakfast pastries, desserts, breads, ice creams, sorbets, creams, simple syrups, amenities, displays/centerpieces, and special request items. This position requires creativity, attention to detail, and a commitment to maintaining the hotel's high culinary standards. Experience Requirement: Minimum 1-2 years of experience as a Pastry Cook in hotels with similar style and standards. Key Responsibilities: Maintain full knowledge of proper equipment use and care; operate tools safely and appropriately. Adhere strictly to state sanitation and health regulations, as well as hotel policies. Meet with the Executive Chef daily to review assignments, anticipated business levels, and any changes or updates. Complete opening duties: Inspect cleanliness and functionality of all tools, equipment, and supplies. Check production schedules and inventory par levels. Establish priority items for the day. Notify the Executive Chef of supplies needing replenishment. Prepare all menu items according to recipes, yield guides, and departmental standards. Report any potential shortages to the Executive Chef before items are depleted. Ensure proper storage of ingredients and prepared items following Health Department and hotel standards. Minimize waste and implement controls to meet forecasted food costs. Participate in menu planning for desserts across all hotel food outlets, including restaurants, catering, and special events. Read and interpret catering B.E.O.s (Banquet Event Orders) as needed. Qualifications: Education: High school diploma or equivalent. Culinary training, vocational certificate, or apprenticeship preferred. Licenses/Certifications: Valid food handling certificate required. Experience: 1-2 years as a Pastry Cook in hotels with comparable standards. Skills & Competencies: Demonstrates strong pastry skills and operational knowledge. Able to plan and prepare for restaurants, catering, and special events. Capable of following recipes and maintaining consistency in quality. Organized, detail-oriented, and capable of problem-solving under pressure. Physical & Cognitive Requirements: Primarily responsible for food preparation; significant time spent standing, handling food and kitchen tools, and lifting or carrying items. Frequent use of cooking equipment and utensils, typically while standing. Effective communication skills required for collaboration with other cooks, wait staff, and supervisors. Reading, writing, and mathematical skills are frequently used for recipe preparation, inventory management, and portion control. Must demonstrate reasoning, problem-solving, and organizational abilities consistently. Organizational Structure: Reports to: Pastry Chef, Executive Chef Also Known As: Pastry Cook

Job Description Scope: Support to the Regional General Manager in the overall management and leadership of the overall Resort operation. This role encompasses the involvement and oversight of Sales & Marketing, Conference Services, Catering, F&B, Culinary, Recreation, Gift Shop, Maintenance, A&G, Finance Departments along with ensuring that our Resort Spa is complaint and operationally sound. The success of the entire Resort Operation is accomplished through maintaining established cost and quality standards, maximizing profits through labor and expense management, recruitment, development and retention of Team Members and exceeding Guest expectations by providing exceptional service and providing the Hilton promise. Supportive of the core values of both Hilton and DHM to include effective and efficient communication, collaborative actions, integrity, ownership and respect for all Team Members, Guests and Vendors. Primary Responsibilities: Ø Assist in managing all sources of revenue to include daily room revenues, Sales, Convention and Catering events, food and beverage, recreation, spa and misc. others. Ensures all departments are profitable and procedures are followed to ensure internal audit integrity. Maintain strong working relationships with each area and measure individuals performance to Resort standards. Ø Assist in creating local and national marketing plans and pricing strategies with an understanding of market segments and Group bookings. Responds quickly to changing market conditions and revises strategies quickly and accordingly. Ø Actively participates in sales discussions, meetings and plans. Knowledge of key account executives and business base. Measurement and communication of monthly production levels for each Sales person and Catering seller on the staff. Ø Promotes both Hilton and DHM core values and service standards throughout the hotel to employees to positively affect guest stays and social media scores. Ø Effective training and delegation of responsibilities in order to streamline work load. Secondary benefit will be to train/develop skills in the departmental / divisional leadership team in enhanced skills beyond departmental work load. Ø Assist in creating the hotel's annual budget and continually monitors the performance of the hotel throughout the year to ensure we maintain GOP and NOI commitments versus budget. Ø Produces monthly financial reports and understands hotel performance versus forecast/budget. Ø Assist in managing human resources functions of the hotel by controlling turnover, motivating employees, encouraging employee development, retention and attending monthly employee meetings. Ø Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program and safety practices. Ø Maintain annual and semi annual inspections per state or municipality code. Ø Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction through verbal and written correspondence via Stay Experience Platform. Ø Follows company policies and procedures and is able to effectively communicate them to Team Members. Ø Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws. Ensure permits to operate, required licensing is valid and required local certifications are up to date. Ø Provides a professional image at all times through behavior, speech, appearance and dress. Ø Encouraged to participate in local board positions, Chamber of Commerce and local business support through donations and attendance of sponsored events. Relationships: Internal: All hotel departments and employees: For leadership, guidance, communication External: Account Executives: To promote business and supportive of local businesses and charitable organizations. Education/Experience: Four-year college degree is preferred, but not required and/or equivalent work experience. Special consideration will be given to those who exhibit exemplary performance. Certification and/or License Requirement: Alcohol Awareness Certification. Food Safety Management Certification. General Manager and/or other certification as required by franchise. Skills: Strong leadership skills. Strong teambuilding skills. Ability to hold both Leaders and Team Members accountable. Strong oral and written communication skills to be used efficiently to ensure follow up to resolution. Attention to detail. Planning and organizational ability. Customer skills. Computer skills. Accounting knowledge. Working Conditions: Will be required to work nights, weekends and holidays. Will be required to work in fast paced environment. Will be required to be on call when away from work. Organizational Structure: Reports to: General Manager · Subordinates: Executive Committee: Director of Facilities & Maintenance, Area Director of Finance, Director of HR, Director of F&B, Executive Chef, Director of Sales & Marketing, Area Marketing Director, Revenue Optimizer. a. Director of Front Office, Director of Housekeeping, Director of Banquets, Spa Director, Retail Manager. Job title also known as: Assistant General Manager, Resort Manager, Hotel Manager.

Job Description Scope: Welcomes guests to the restaurant and provides fast and courteous service to ensure an enjoyable dining experience and repeat business. Primary Responsibilities: Ø Greets guests in a prompt and courteous manner; seats guests ensuring a balanced workload among servers. Ø Assists Manager or Supervisor with opening tasks such as assigning stations to servers for meal periods and retrieving daily specials. Ø Processes take-out orders; may answer room service phone and process room service orders; practices suggestive selling techniques. Ø Receives customer payment from servers and processes transactions on cash register as outlined in the cash and charge procedures; gives correct change; balances cash drawer at close of shift; completes all opening/closing paperwork; documents voids on void balance sheet. Ø May assist Buspersons in clearing, cleaning and setting tables. Ø Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Ø Provides a professional image at all times through appearance and dress. Ø Follows company policies and procedures.