IT Helpdesk / IT Technician / IT Support
New Albany, OH
Level 1 - Associate
Field Services Technician I
Respond to IT service tickets using documented procedures and supervision
Assist with workstation setups and peripheral connections
Perform basic AV checks and room readiness tasks
Support imaging and deployments under direction
Maintain accurate ticket documentation in ITSM tools (e.g., ServiceNow)
Follow proper inventory handling, tagging, and tracking
Escalate unresolved issues appropriately
Adhere to safety protocols and client-specific guidelines
End-User Support
Provide onsite and remote technical support for end users, including desktops, laptops, peripherals, and mobile devices.
Troubleshoot and resolve common hardware and software issues.
Deliver a high-quality, customer-focused service experience in a timely manner.
Ticket Management
Receive, document, and close support requests in ITSM tools (e.g., ServiceNow).
Prioritize tickets based on urgency and impact.
Escalate complex or unresolved issues following defined protocols.
Hardware Deployment & Recovery
Assist with or independently perform workstation deployments, device imaging, and equipment setup.
Support device recovery, re-imaging, and e-waste processes according to lifecycle guidelines.
Ensure accurate labeling, tagging, and asset tracking for all deployed equipment.
Inventory & Asset Management
Maintain and reconcile inventory of IT equipment and accessories at assigned site.
Use asset tracking systems to manage device records, check-ins/outs, and stock levels.
Participate in regular audits and support logistics for shipping/receiving hardware.
AV & Conference Room Support
Perform regular checks and basic troubleshooting of AV equipment (displays, microphones, cameras).
Set up and tear down conference room tech for meetings or events.
Support room readiness, monitor usage, and report or resolve AV issues.
Documentation & Process Compliance
Follow documented processes and standard operating procedures (SOPs) for all support tasks.
Maintain clear and concise documentation for resolutions, escalations, and asset updates.
Adhere to Astreya and client-specific protocols, including change and incident management.
Customer Service & Communication
Serve as a visible, approachable point of contact for IT-related issues at the site.
Communicate effectively with users to understand issues and set clear service expectations.
Represent Astreya's service commitment with professionalism and courtesy.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
Desktop Support Specialist
Columbus, OH
Desktop Support Specialist
Hire Type: Multi-Year/On-Going Contract (possible full time hire)
Pay Rate: $27/hr - $34/hr
Shift: Pyramid Schedule (2 days on, 2 days off, 3 days on, 2 days off)
Hours: 9pm - 9am EST
Must Haves:
Active Secret Clearance
3+ years of IT related experience
Bachelors degree or 6 years of experience in lieu of the degree
Security+ or similar IAT II certification (may be taken within 30 days of employment)
Job Description:
An employer in the Columbus, OH area is seeking a Secret Desktop Support for a contract to hire opportunity. This individual will be responsible but not limited to the following: analyze, test, troubleshoot, and evaluate the current network systems such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communication networks. Will perform the maintenance to ensure that the networks are operating correctly with little interruption. Will be troubleshooting any communication issues with our allied nations. Must sit on site and hold an active Secret Security clearance.
Network Administrator
Columbus, OH
The Network Administrator is responsible for managing, maintaining, and securing the organization's network infrastructure. This includes configuring network hardware and software, troubleshooting connectivity issues, optimizing performance, and ensuring compliance with cybersecurity standards.
PRIMARY FUNCTIONS:
Evaluating network performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.
Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.
Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.
Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
Troubleshoot and support network hardware and software
Support VPNs, remote access, and cloud-based network services
Collaborate with systems and cybersecurity teams to ensure network integrity
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Protects organization's value by keeping information confidential.
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
SECONDARY FUNCTIONS (Optional section):
Support IT Helpdesk escalated tickets
Getting inbound calls when it's needed
Provide technical support and training to end-users
QUALIFICATIONS:
Extensive LAN/WAN Experience & Knowledge
Strong understanding of TCP/IP, DNS, DHCP, and routing protocols
Network Design and Implementation
Network Performance Tuning, Problem Solving, Strategic Planning
Multi-tasking, Quality Focus, Coordination
Technical Understanding
Quick learner
Technical Zeal
Customer Service Skills
Professionalism, Personal Integrity.
Specific Technology Experience Requirements:
Fortinet Firewalls
HP Networking hardware and software
Load balancers
VPN experience
Working Conditions:
Full-time position, may require occasional after-hours maintenance
Corporate office with standard working hours.
IT Support Technician
Dublin, OH
Technology drives ALDI. And our National IT Services department drives our technology. As part of this team, your innovations will touch every part of our organization - from Finance and Project Management to Logistics, Operations, Warehouse and more. Working with a team of IT Managers, Analysts, Specialists and Service Desk Technicians, you'll help drive cutting-edge initiatives that will ensure the success of our company and your career.
Join our dynamic corporate team as an IT Support Technician and play a pivotal role in powering our nationwide operations! In this engaging position, you will be the go-to expert for IT ticket support, problem resolution, providing hands-on assistance for walk-up issues, and managing profile setups with precision. Your problem-solving skills will shine as you troubleshoot a variety of systems, ensuring seamless technology experiences for employees across the country. If you're passionate about technology and enjoy a fast-paced, supportive environment where your expertise makes a real impact, this is the perfect opportunity for you to grow and thrive!
Position Type: Full-Time
Starting Wage: $23.75 per hour
Wage Increases: Year 2 - $24.50 | Year 3 - $25.25 | Year 4 - $26.00
Work Location: Dublin, OH
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
* Answers incoming support requests regarding hardware, software or network issues in a timely manner; creates a ticket and documents issue through full and timely resolution.
* Provides support to National Services Offices, divisions and/or stores and contacts appropriate internal personnel or external vendors when further expertise is required.
* Notifies their direct leader of recurring issues providing suggested process improvements.
* Escalates to the appropriate level of support and/or management when necessary.
* Suggests process improvements to their leader in areas that could positively impact the business and the level of support.
* Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures.
* Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information.
* Other duties as assigned.
Job-specific Competencies:
Knowledge/Skills/Abilities
* Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
* Gives attention to detail and follows instruction.
* Excellent verbal and written communication skills.
* Ability to prioritize and work under strict deadlines.
* Ability to work both independently and within a team environment.
* Ability to stay organized and multi-task efficiently.
* Ability to interpret and apply company policies and procedures.
* Knowledge of business system and processing requirements.
* Proficient with office productivity software.
* Develops and maintains positive relationships with internal and external parties.
* Prepares written materials to meet purpose and audience.
Education and Experience:
* High School Diploma / GED required or, a combination of education and experience providing equivalent knowledge required.
Physical Requirements:
* Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties.
* Regularly required to sit, reach, grasp, stand and move from one area to another.
* Constantly and repeatedly use keyboard/mouse.
* Occasionally required to push, pull, bend, lift and move up to 50 lbs.
* Occasionally required to handle small computer components to perform tasks.
* Regularly required to read and identify small status listings, markings and components.
Travel:
* Minimal travel required as needed for job related duties such as training, project work and administrative tasks.
Microsoft 365 Security Administrator
Columbus, OH
of Systems or Senior Systems Analyst
Salary Range
Systems Analyst - Pay Grade 14 - Typical Pay Grade Starting Salary Range - $7,979.00 - $10,173.00 Monthly
Senior Systems Analyst - Pay Grade 15 - Typical Pay Grade Starting Salary Range - $9,155.00 - $11,673.00 Monthly
Location - Columbus, Doniphan, Kearney, Norfolk, Plattsmouth, or York. A hybrid work environment that includes a balance of on-site and remote work will be considered for experienced candidates.
Employment Type: Full-time
Posting Date: 9/15/2025
Closing Date: Open until filled - resume review will be 9/29/2025
Are you hard-working and eager to make a meaningful impact in the ever-emerging energy industry? Come join us!
By joining the Nebraska Public Power District team, you're becoming part of a close-knit community that embodies the values and traditions of the state. More than generating and delivering power, we empower our employees to thrive both personally and professionally. With safety at the helm, we have created a supportive and inclusive work environment that fosters innovation and growth. Here, you're not just an employee; you're a valued member of a family that respects and supports each other.
Our power grid has been consistently ranked one of the most reliable and resilient, but our reputation for excellence extends beyond our customer service to our employee satisfaction. Many of our team members have built lifelong careers here, advancing through the ranks thanks to our robust training programs and opportunities for professional development. With us, you'll find a place where your efforts are recognized and rewarded, where you're making a deep impact on the communities around you, and where you can truly power a career that you can be proud of.
Get to know us more here
Position Summary
We are seeking a talented and motivated individual who is passionate about the Microsoft 365 environment and cyber security. This position is a part of the Cybersecurity and Infrastructure Operations group and will focus on the administration of the Microsoft 365 environment including architecting, overseeing, implementing and optimizing Microsoft 365 solutions. This role involves developing strategic roadmaps, leading migrations, and integrating M365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Microsoft's security/compliance tools. Additional key aspects of this role include managing Active Directory and Entra ID to ensure seamless identity and access management, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Conditional Access, and directory synchronization.
Responsibilities:
Regularly interacting, collaborating and educating team members and business teams to ensure a successful end to end delivery of secure Microsoft 365 products.
Configuring security policies, managing access controls and ensuring compliance with industry standards and regulations.
Technical cyber security and governance enforcement through standards, procedures and policy.
Education, Training and Experience
Systems Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field and a minimum of four (4) years technical IT experience as listed below (OR) Associate degree and a minimum of six (6) years technical IT experience including specific experience as listed below (OR) a high school diploma/GED and a minimum of eight (8) years technical IT experience including specific experience as listed below.
Senior Systems Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field and a minimum of eight (8) years technical IT experience as listed below (OR) Associate degree and a minimum of ten (10) years technical IT experience including specific experience as listed below (OR) a high school diploma/GED and a minimum of twelve (12) years technical IT experience including specific experience as listed below.
Requirements
Strong understanding of Microsoft 365 security features and tools, including Microsoft Defender, Conditional Access, and Entra ID.
Experience with security best practices and incident response.
The ability to maintain confidentiality when dealing with sensitive information.
The ability to interact and communicate effectively with clients, coworkers and vendors.
The ability to create, maintain and update documentation.
The ability to prioritize work and workloads with minimal supervision.
The ability to maintain regular and punctual attendance.
Licenses and/or Certifications
The successful candidate will be required to satisfy any existing and future District security clearances and/or background check requirements for access to key NPPD locations and to support systems and applications.
The successful candidate will be required to obtain and maintain intermediate to advanced technical certifications aligned with their position's responsibilities (for example, Microsoft Certifications, and Security certifications).
Essential Duties & Responsibilities
Systems Analyst:
Analyze, design, develop, configure, maintain, troubleshoot, and provide direction and support for the M365 environment and other complex systems, applications and databases in support of the District's computing environment. Provide technical architecture recommendations and apply best practices in system design, development, and testing. Collaborate with/advise/coach other ET/Corporate Security and business unit analysts to ensure understanding of business and technical work processes, tools, and best practices.
Evaluate, create, document, and test complex system-related interfaces and integration.
Maintains efficient and effective management of vendor contract service relationships pertaining to technical services.
Provide 24/7 system support, carry a mobile communications device, and perform duties from remote locations such as home and during business travel.
Lead special task groups, trouble-shooting efforts, and integration and/or improvement project teams.
Lead the development and implementation of training and communications plans/materials.
Essential Duties & Responsibilities (Continued)
Senior Systems Analyst:
In addition to being proficient in all duties of the Systems Analyst, the Senior Systems Analyst will also be responsible for the following duties:
Proven understanding of key NPPD business unit activities and successful application of ET/Corporate Security technical solution design, development, and responsive customer support and service.
Work closely with ET/Corporate Security management to oversee and lead resolution of complex technical challenges and new business system initiatives.
Accountable for other duties as assigned.
Core Competencies Customer FocusEmployees & Teamwork/Diversity & InclusionIntegrity/ExcellencePublic Service/Environmental StewardshipSafety
Salary Information
-
Nebraska Public Power District offers a competitive starting salary with opportunities for growth. In addition to the base salary range listed below, NPPD employees may also be eligible for our Annual Incentive Program (AIP) that may supplement total compensation at a level above and beyond the stated salary range. Successful applicants will be provided more information regarding the incentive program at the time of an interview.
Systems Analyst - Pay Grade - 14 Monthly
Typical Pay Grade Starting Salary Range: $7,979.00 - $10,173.00
Senior Systems Analyst - Pay Grade - 15 Monthly
Typical Pay Grade Starting Salary Range: $9,155.00 - $11,673.00
Travel Required: Up to 25% (With no or minimal overnight stays, less than 3 per month, typically within state of Nebraska)
Travel required may fluctuate by business need. This is an estimate and will be discussed further with candidates that receive an interview.
Nebraska Public Power District offers a competitive starting salary and an excellent benefits package including medical and dental insurance, 401K retirement plan, paid holidays, paid vacation, paid medical, training opportunities and more.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at Nebraska Public Power District.
Nebraska Public Power District is an Equal Opportunity Employer
Help Desk Analyst 2/HDA2 (39574)
Columbus, OH
IDEALFORCE has a CONTRACT position available immediately for a Desktop Support Technician (HDA2) to join our customer in Columbus, OH. This is an ONSITE position and requires an in person interview. Face to face interview is required and therefore only LOCAL CANDIDATES are considered. There may be travel required within the City of Columbus.
Job Description
Client is looking for an individual that can provide Desktop Support functions at the Department of Public Utilities to work approximately 40/hr per week in 2016. There may be travel required within the City of Columbus.
-Responds to technology service desk trouble tickets to resolve personal computer problems through on-site or remote simulation and/or re-creation of the user's problem;
-Documents steps taken to diagnose and resolve customer problems and closes trouble tickets; maintains records of statistics and tracking requirements, and hardware and software maintenance and repair;
-Installs and configures new computers and software, including peripheral hardware;
-Installs, upgrades, and maintains a variety of software applications and computer hardware, including peripherals;
-Diagnoses, troubleshoots, and repairs software and hardware problems;
-Closes trouble tickets upon completion of services or resolution of problem;
-Performs backup activities and restoration of files on internal servers;
-Participates in testing and implementation of new systems and procedures;
-Refers complex problems to senior support personnel or determines an appropriate resolution path, as needed, and communicates with senior support staff to resolve system problems;
-Requisitions supplies and materials as required;
-May provide support for the technology service desk on an as needed basis.
Qualifications
Possession of an associate's degree with significant coursework (16 semester or 24 quarter hours) in computer science, computer information systems, computer programming, systems analysis, or closely related field and two (2) years of experience providing technical hardware/software support for desktop systems and applications.
Substitution(s): Possession of a bachelor's degree in information systems or closely related technical field may be substituted for the required education and experience. Two (2) additional years of experience providing hardware/software support for desktop systems and applications may be substituted for the associate's degree.
Possession of a valid motor vehicle operator's license.
Considerable knowledge of the basic principles and methods of personal computer configuration and operation; considerable knowledge of operating systems; considerable knowledge of the functions and operation of computer peripherals and accessories; knowledge of the principles and methods of computer networking and the associated hardware; knowledge of Microsoft Office products and other contemporary software applications; knowledge of computer languages and programming; knowledge of modern office procedures, methods and computer equipment; skill in the use of hand tools and electronic test equipment; ability to troubleshoot hardware and software problems; ability to analyze problems and propose logical solutions; ability to read schematic diagrams and technical manuals; ability to maintain and prepare records; ability to communicate technical terms at a level appropriate to the audience; ability to communicate in writing; ability to follow instructions and procedures; ability to develop priorities and work sequences.
Interview Process: Face to face.
Additional Information
Additional Information :
- "All your information will be kept confidential according to EEO guidelines".
- All candidates who are authorized to work in US are encouraged to apply.
- Candidates must clear the Background check prior to commencing the assignment.
THIRD PARTY CANDIDATES:
Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability.
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
IT Coordinator
Columbus, OH
Job DescriptionGoal: To install, maintain, upgrade, and support a healthy technology infrastructure at Tree of Life Christian Schools, ensuring reliable, secure, and effective technology resources for students, faculty, and staff.
Contracted by: School Board by recommendation of the Superintendent
Accountable to: Assistant Superintendent
Type of Position: Full-time
Personal/Spiritual Qualities
All Tree of Life employees are ministers of the gospel of Jesus Christ. As such, the IT Coordinator is expected to demonstrate the following qualities:
Strong, evident personal relationship with Jesus Christ, growing in spiritual maturity.
Commitment to being a godly role model and maintaining a prayerful attitude.
Display a spirit of dedication, service, commitment, flexibility, and enthusiasm.
Positive, joyful attitude with sensitivity to others' needs and a desire to encourage co-workers.
Ability to listen and respond to wise counsel.
Complete acceptance of Tree of Life Christian Schools' Statement of Faith.
Active membership in a Bible-believing church with no significant doctrinal differences from Tree of Life's Statement of Faith.
Professional Requirements
Thorough knowledge of computers, peripherals, and network hardware.
Working knowledge of telephone systems and Internet infrastructure.
Understanding of current and late-model computer hardware and software.
Expertise in cybersecurity, data protection policies, and content monitoring.
Ability to learn and adapt to new technology, products, and procedures.
Strong problem-solving and troubleshooting skills.
Ability to assist and guide users in resolving technology-related issues.
Ability to lift heavy objects, climb ladders, and work in tight or awkward spaces as necessary.
Willingness to travel between campus locations as needed.
Ability to plan, implement, and manage technology projects efficiently.
Experience working within budget constraints for IT equipment and services.
Core ResponsibilitiesHardware & Equipment Management
Install, maintain, and troubleshoot computers for Tree of Life personnel and students.
Assist with installation and maintenance of printers, network hardware, and other peripherals.
Evaluate and procure necessary technology equipment, ensuring cost-effectiveness and longevity.
Dispose of outdated, obsolete, or damaged equipment responsibly, including selling functional items when possible.
Maintain an organized and updated system for hardware identification, inventory, and record-keeping.
Ensure a sufficient and well-organized stockpile of accessories and spare parts.
Software & System Administration
Assist in maintaining Google operating systems and school-wide software solutions.
Install and manage specialized software applications as needed.
Ensure access and functionality of web-based applications for staff and students.
Oversee the proper operation and synchronization of Google system calendars.
Cybersecurity & Compliance
Monitor network security, implement content filtering, and enforce data protection protocols.
Ensure compliance with cybersecurity best practices and educate staff on safe computing habits.
Identify and mitigate potential security threats, unauthorized access, and phishing attempts.
Regularly review and update IT security policies in accordance with school policies and legal requirements.
Helpdesk & User Support
Provide timely and efficient technical support to faculty, staff, and students.
Troubleshoot network and system issues, ensuring minimal downtime.
Attempt equipment repair when feasible, replacing hardware when necessary.
Train and onboard new users in school technology systems, software, and procedures.
Communicate effectively with users of varying levels of technical proficiency.
Maintain an internal knowledge base for common technical issues and resolutions.
Network & Infrastructure Maintenance
Install and maintain network infrastructure, including running cables and configuring network hardware.
Assess and adapt to building materials and architectural challenges when installing, covering, or terminating cables.
Install WireMold, surface-mount boxes, termination blocks, plugs, and jacks as needed.
Use appropriate tools for network installations and furniture assembly related to technology equipment.
Work closely with the Building Supervisor and maintenance staff to coordinate installation projects.
Maintain a clean and organized workspace, ensuring thorough clean-up after installation and maintenance tasks.
Training & Technology Education
Conduct technology training sessions for faculty and staff to enhance digital literacy and tool proficiency.
Provide ongoing support in using Google Suite, classroom technology, and digital learning tools.
Educate staff and students on cybersecurity awareness and best practices.
Vendor & Budget Collaboration
Research and recommend vendors for hardware, software, and IT services.
Assist in managing IT-related expenses within the school's budget.
Evaluate cost-effective solutions for school technology needs while maintaining performance standards.
Coordinate with external service providers for repairs, upgrades, and support.
Evaluation Criteria
Performance for the IT Coordinator will be evaluated based on:
Technical Competency: Effectiveness in maintaining and troubleshooting hardware, software, and network systems.
Response Time & Support: Ability to provide timely and effective technical assistance to staff and students.
Cybersecurity & Compliance: Implementation and enforcement of security measures and data protection.
Infrastructure Management: Proper installation and maintenance of network infrastructure and related technology.
Communication & Training: Ability to effectively communicate technical information and train users in system operations.
Organization & Project Management: Capacity to manage multiple projects, maintain inventory records, and implement improvements in technology use.
Vendor & Budget Management: Ability to recommend cost-effective solutions while adhering to budget constraints.
Professional Growth: Commitment to staying updated with emerging technology trends and best practices in IT support.
Technical Support Specialist - iPad and Laptop Troubleshooting
Columbus, OH
Job Description
Job Title: Technical Support Specialist - iPad and Laptop Troubleshooting Onsite: 100% onsite with possible offsite visits to support users in client footprint
Period: 04/01/2025 - 08/31/2025 (potential contract-to-hire)
Hours/Week: 40 hours
Rate: $20/hour
Contract Type: W-2 only, no visa sponsorships or subcontracting
Requirements: Must have a valid driver's license and reliable vehicle
Scope of Services:
The client is seeking a team of Technical Support Specialists to provide hands-on troubleshooting and technical support for iPads, laptops, and network connectivity issues for frontline utility workers. The role will primarily support the Work and Asset Management (WAM) R2 rollout, assisting employees during key phases:
Train-the-Trainer: Ensuring trainers are equipped with functional devices and network access.
Large-Scale Training: Supporting users during mass deployment, resolving access issues, and troubleshooting common technical problems.
Hypercare: Providing Tier I technical support and escalating more complex issues to Tier II teams as needed.
The ideal candidate has previous experience in a Genius Bar, Geek Squad, IT help desk, or similar technical support environment, with strong troubleshooting skills and the ability to guide non-technical users through issue resolution.
Role, Responsibilities & Deliverables:
Provide Tier I technical support for iPads, laptops, and network connectivity.
Diagnose and resolve common technical issues, such as:
Network connection failures.
Device setup and configuration.
Software installation and troubleshooting.
User access issues (logins, password resets, permissions).
Escalate Tier II issues to higher-level IT teams when necessary.
Assist in setting up new devices and ensuring proper functionality before deployment.
Work directly with frontline utility workers to ensure seamless access to required tools.
Provide in-person support and occasional offsite visits within the assigned footprint.
Document resolutions and update knowledge base articles as needed.
Collaborate with training teams to support WAM R2 rollout phases.
Skills & Experience:
1-3 years of hands-on experience in IT support, help desk, or technical troubleshooting.
Strong experience troubleshooting iPads, laptops, and basic networking issues.
Ability to quickly diagnose and resolve hardware and software problems.
Familiarity with Windows, iOS, and enterprise IT environments.
Experience escalating issues to Tier II or higher-level support teams.
Strong communication skills-able to explain technical issues to non-technical users.
Ability to work independently and travel within the designated region as needed.
Education & Certifications:
Associate's or Bachelor's degree in IT, Computer Science, or a related field preferred (or equivalent experience).
IT certifications (CompTIA A+, ITIL, or similar) are a plus.
Help Desk Agent
Columbus, OH
**_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner.
+ Operates within established guidelines and procedures to independently deliver a full range of services to the customer.
+ Matches customer needs with current products and services and suggests new ones to target customer's unmet needs.
+ Use examples and analogies as appropriate to facilitate understanding.
+ Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client.
+ Aids in information to the customer in a prompt manner.
+ Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service.
+ Manage continuous improvement through ongoing collection of data and information regarding customer requirements.
+ Understands and responds to others using active listening skills and tactful communication.
+ Ability to perform first-line troubleshooting for customers.
+ Ability to resolve issues following the parameters and guidelines of the client.
+ Help new and developing team members.
+ Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable.
+ Other duties as assigned.
**Qualifications**
**Here's What You Need**
+ Requires a high school diploma or GED
+ Knowledge of and experience using various computer applications including Microsoft Office Suite
+ Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Exceptional communication skills, both oral and written.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
+ Ability to follow instructions for logging into a computer and launching various applications
+ Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text
+ Ability to successfully handle customer requests and document in work management tools and applications.
+ Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds.
+ Effective listening skills to include cognitive ability to locate and convey requested information
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills.
+ Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner.
+ Ability to handle sensitive and confidential information appropriately.
+ Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence.
+ Positive attitude; tolerance for dealing with difficult customers and stressful situations.
+ Dependable and accountable.
**Desired Qualifications:**
+ Experience in a customer service role.
+ Experience supporting customers in a virtual environment.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to:** Delivery Manager
**Working Conditions**
+ Professional remote office environment.
+ Ability to work Mon-Fri 8am to 5pm EST.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $15.00 - USD $17.00 /Hr.
Submit a Referral (****************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103792_
**Category** _Customer Service/Support_
**Position Type** _Full-Time Hourly Non Exempt_
**Remote** _Yes_
**Clearance Required** _None_
Technician I, GMP Support (Sanitation)
Columbus, OH
About Forge
At Forge Biologics, we believe in turning bold ideas into life-changing realities. Our mission is simple yet powerful: to enable access to life-changing gene therapies and help bring them from idea into reality. We partner with scientists, physicians, biotech and pharma innovators, and patient communities - all united by one goal: improving lives. If you're driven by purpose and excited to make a tangible impact, this is where your journey begins.
Our team works out of The Hearth, a state-of-the-art, 200,000-square-foot cGMP facility in Columbus, Ohio. Here, you won't just watch innovation happen - you'll be part of it. Whether you're scaling AAV manufacturing, collaborating on cutting-edge therapies, or supporting complex technical projects, you'll play a key role in bringing hope to patients with genetic diseases.
About The Team:
The GMP Manufacturing Support Technician performs a wide range of functions crucial to AAV gene therapy production. This position is responsible for cleaning and sanitizing GMP equipment and facilities, stocking supplies, and assisting with tubing set preparation. This is a great opportunity to gain hands-on experience in a regulated manufacturing setting and contribute to the production of life-changing gene therapy products.
What You'll Do:
Clean and sanitize GMP manufacturing areas and equipment following standard operating procedures (SOPs) and current Good Manufacturing Practices (cGMP) regulations.
Assist in tube set preparation under supervision, adhering to specific procedures and documentation practices.
Monitor and restock cleaning supplies and consumables, maintaining inventory levels and placing orders as needed.
Maintain real-time and accurate documentation; perform the manufacturing review of logbooks, MPR's, and associated documents.
Assist in troubleshooting and resolving minor equipment or process-related issues under the guidance of senior team members.
Collaborate with cross-functional teams, including GMP Manufacturing, Quality Assurance, Quality Control, and Product Development, to support efficient manufacturing operations.
Assist in equipment setup, inventory management, and material requests for cleaning and manufacturing activities.
Adhere to strict GMP gowning procedures, including the use of sterile coveralls, boots, hair net, face covering, goggles, and gloves to prevent contamination and ensure compliance with regulatory standards for cleanroom environments.
Participate in process improvement initiatives by identifying opportunities to enhance efficiency and compliance.
What You'll Bring:
High school diploma required.
Experience with cleaning and sanitization, equipment setup, or media preparation is preferred.
Ability to follow written instructions, such as SOPs or work instructions.
Basic computer skills and the willingness to learn new systems.
Must be self-motivated, a team player, organized and proactive.
Experience in a GMP, manufacturing, laboratory, or cleanroom setting is a plus but not required.
Flexibility to work in shifts, including weekends and holidays, as required by manufacturing production schedules.
Ability to work in classified cleanroom environments for extended periods while fully gowned in aseptic/sterile PPE attire.
Able to lift up to 40 pounds and remain standing or walking for extended periods throughout the shift.
Physical Requirements:
This position works in both a laboratory environment and typical office environment where the physical work demands will vary depending on the specific tasks and duties required of the job. The employee will be stationary (standing/sitting) for extended periods of time. Employees regularly wear personal protective equipment based on the task being performed. Must be able to work in a confined space, such as a clean room or laboratory environment. Ability to identify small details within the field of vision, distinguish between different colors, and accurately identify objects within a specific area.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned.
Forge Biologics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Forge Biologics, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Forge Your Future with Us
What sets Forge apart is our culture of H.O.P.E. We are hardworking, showing up each day with determination and grit. We are open, creating a space where ideas flow freely and every voice is valued. We are purpose-driven, with every task directly tied to changing lives. And we are engaged, energized by the challenges we face and the milestones we achieve together.
At Forge, your growth matters. We're committed to helping you expand your skills, take on new challenges, and develop your career through mentorship, hands-on learning, and opportunities for advancement. Our people are our greatest investment, and we're proud to see team members grow with us.
If you're ready to use your talent to help deliver hope to patients around the world, join us - and be part of something bigger than yourself.
We've Got You Covered
We take the health and happiness of our employees seriously and are consistently evaluating new ways to make our benefits truly UnFORGEttable.
Health, Dental, and Vision insurance that starts on your first day at Forge, with 90% of premiums covered for team members as well as dependents
Competitive PTO (plus 14 paid company holidays)
Annual bonus for all full-time employees
401(K) company match
Onsite gym
Fully-stocked kitchen with free food/drinks
12 weeks of paid parental leave - additional discount programs include childcare support & dependent care
Employee Assistance Programs
Wellness benefits (financial planning services, mental health counseling, employer paid disability)
Professional & Personal development resources
IT Support Analyst
Dublin, OH
Job Details Entry Global Headquarters - Dublin, OH MLC Warehouse - Marysville, OH; MRT Warehouse - Marysville, OH Full Time High School $55000.00 - $65000.00 Salary Up to 25% 1st Shift Information TechnologyDescription
JOB SUMMARY: The IT Support Analyst provides hands-on support for all help desk tickets, serving as the primary escalation path and ensuring timely, effective resolution for end users. This role also manages the relationship with our MSP, maintains SOPs and proactively monitors systems to drive root cause analysis, application troubleshooting and continuous service improvement.
Essential Duties
Serve as the first line of response for all incoming IT support tickets, providing hands-on troubleshooting, resolution and timely updates to end users.
Triage and escalate complex technical issues appropriately while maintaining ownership and visibility of ticket progress through closure.
Act as the primary point of contact for the Managed Service Provider (MSP), ensuring alignment with internal processes, service levels, and that the MSP functions as an extension of the team.
Develop, document, and enforce IT support SOPs, ensuring consistent service delivery and knowledge transfer across both internal staff and external partners.
Perform basic application-level support, including SQL Server health checks, monitoring, and troubleshooting to identify and remediate common issues.
Monitor endpoints, servers, and applications proactively to detect anomalies, performance issues and system health concerns before they become critical.
Investigate recurring incidents, identify root causes and recommend permanent corrective actions to reduce repeat issues and improve overall stability.
Provide clear communication and training to end users on technology best practices, self-service options, and security awareness.
Maintain accurate documentation of configurations, troubleshooting steps, known errors and resolution workflows in a centralized knowledge base.
Collaborate with IT leadership to identify process gaps, improve efficiency and provide feedback to refine tools, policies, and support practices.
Other duties as assigned.
Qualifications
Education
High School Diploma or GED is required.
Experience
A minimum of 1 year experience (Bachelor's dress in an IT related program) in an IT Support role, or
A minimum of 2 years' experience in an IT Support role or higher required.
Microsoft 365 Admin Certified or proven Microsoft 365 equivalent qualifications preferred.
Providing user support, in person and remotely required.
Knowledge, Skills, and Abilities
Ability to respond to technical problems that occur abruptly and require immediate resolution.
Ability to explain complex technical terms and processes in a non-technical manner for end users.
Excellent written and verbal communication and interpersonal skills.
Proven ability to understand user needs and provide guidance toward support resolution.
Strong organizational skills and ability to perform multiple tasks simultaneously.
Ability to work collectively with teams of diverse cultural backgrounds.
Availability to work a flexible schedule as needed.
Proficient in Microsoft Office Suite.
Demonstrated leadership skills, with the ability to effectively communicate and collaborate with cross-functional teams.
Attention to detail, with a focus on accuracy and compliance in a fast-paced, dynamic environment.
Help Desk Technician
Dublin, OH
Job Description
Department: Services Regular Hours: 40, M-F, 7am to 6pm EST Pay Range: $19.00 to $24.00 Hourly Employment Type: Full-time Exempt Status: Non-Exempt PTO Classification: H1
Supervisory Role: No
About Us
At Astute Technology Management, we're more than just an IT services provider-we're a team of passionate professionals committed to helping small and mid-sized businesses thrive. Based in Central Ohio and growing across the Eastern U.S., we deliver smart, reliable IT solutions-from cybersecurity and network management to outsourced support. Our clients count on us because we're responsive, resourceful, and genuinely invested in their success.
Position Overview
As a Help Desk Technician, you'll be the first point of contact for our clients' end users -solving problems, sharing knowledge, and making their day easier. You'll work alongside a team that's upbeat, curious, and always ready to jump in. If you enjoy fast-paced work, take pride in helping others, and love figuring things out, this role is a great fit.
Key Responsibilities
Serve as the first point of contact for support, responding promptly and kindly to calls and emails, and ensuring every client feels heard and supported.
Open, document, and resolve Help Desk tickets efficiently, keeping records accurate and clients updated throughout the process.
Gather and document incident details during first-level phone support, making sure client needs and expectations are clearly understood and communicated.
Follow company guidelines for ticket creation and triage, updating information as needed and ensuring fair distribution of workload among the team.
Provide expert support for mobile devices, desktops, laptops (Windows and Mac), and Microsoft 365, including installation, configuration, and troubleshooting.
Proactively address hardware, software, network, and printing issues, and facilitate new device setups on client networks.
Conduct and document network audits, and maintain up-to-date client infrastructure records.
Keep clients informed about the progress of their requests and any changes or outages, ensuring transparency and trust.
Qualifications
Minimum 2 years' experience in Help Desk or Technical Support.
Exemplary customer service skills and a client-first mindset.
CompTIA A+ and Network+ (or commitment to complete within 6 months of hire).
MTA - Operating, Networking, and Security Fundamentals (or equivalent).
Basic network troubleshooting skills.
Experience supporting Windows and MacOS environments.
Strong communication, active listening, and problem-solving skills.
Ability to multi-task, adapt quickly, and work well in a team.
Benefits
100% paid employee health care premium
100% paid employee AD&D, STD, and LTD premiums
401(k) or Roth with 4% company match (fully vested on eligibility after 90 days)
Low-cost dental and vision coverage
Financial assistance for ongoing professional development and training
Monthly mobile phone allowance
15 days PTO annually (accrued) and Flex Time
6 paid holidays
Free snacks and beverages onsite
Ready to join a team that values your growth and puts clients first? Apply today and help us deliver exceptional IT service across the region.
2026 Information Technology - Local Government Summer Intern
Columbus, OH
The MORPC Local Government Summer Internship Program provides the opportunity for undergraduate and graduate students to obtain practical work experience with a local government within MORPC's 15-county region to prepare them for possible careers in public service. MORPC coordinates the recruitment and placement of students to match each host's request; hosts make the final hiring decision and provide an hourly wage. Interns work for a host for a minimum of 16 hours to a maximum of 40 hours per week for a 10- to 14-week period, which means there are both part-time and full-time positions available. The summer 2026 internship program will begin on May 12th and will end on August 14th.
Interns gain applicable knowledge to enhance classroom learning by working with current government professionals throughout Central Ohio and acquire insights into the services provided by a regional planning commission. Interns also can attend monthly commission meetings as well as special MORPC-sponsored events and are paired with a MORPC staff member to serve as their mentor during the summer internship program.
Previous IT interns have gained experience using PowerApps, Action 1, OneDrive, Microsoft 365, and other software programs on the job. Specific past assignments include:
* Migrating employee accounts to .GOV domain
* Setting up devices in a community's new health department building
* Creating a new IT ticketing system app and SharePoint page
* Organizing a city's technology resource page
* Setting up firewall and VLANs
* Help Center Operations and troubleshooting
* Imaging new computers, reimaging old computers, and other duties as assigned
Qualifications
Students must meet the following requirements:
* 30 hours of completed college coursework
* Interest in public service careers
* GPA 3.0 or higher (preferred)
* Legally eligible to work in the United States
* Reliable transportation to and from work
* Attend a Central Ohio college OR attend other college and have access to local housing
Benefits
All MORPC internships are paid opportunities! Pay ranges between $15 to $20 per hour depending on the host.
Additional benefits include practical work experience, mentorship, and exposure to services offered by a regional planning commission.
Please apply online at ***************************** or you may mail a resume to:
MORPC Attn: GA-9-26
111 Liberty St., Suite 100
Columbus, OH 43215
*************
No phone calls please.
Cybersecurity Network Defense Administrator
Columbus, OH
GovCIO is currently hiring for Cybersecurity Network Defense Administratorto be responsible for performing a variety of network defense activities in accordance with established guidelines and best practices. This position will be located in Radford, VA and will be a remote position.
**Responsibilities**
The Senior Cybersecurity Network Defense Administrator (Information Assurance Engineer - Senior) will be responsible for performing a variety of network defense activities in accordance with established guidelines and best practices. The role includes managing ACAS infrastructure, configuration, scanning, reporting, and analysis activities in accordance with the DISA ACAS Best Practices Guide. The administrator will also manage Army Endpoint Security Solution (AESS) Site Reviewer activities, DISA Whitelist, and PKI Tokens. Additionally, the role involves performing STIG Compliance scanning and reporting, providing Ports, Protocols, & Services Management (PPSM) support, and reviewing proposed configuration changes for security impact. The administrator will handle in-processing and out-processing tasks, manage updates to the designated training and certification tracking system, and participate in SW Assurance reviews to ensure ACAS findings are remediated or appropriately documented via eMASS POA&M.
**Qualifications**
High School with 9+ years (or commensurate experience)
Required Skills and Experience
+ Clearance Required: Secret
+ Cybersecurity Certification (such as Security+/CISSP/etc.)
+ 9+ years' experience with Cybersecurity and Network Defense related areas
+ Experience with ACAS management, including infrastructure management, configuration, scanning, reporting, and analysis.
+ Proficiency in managing Army Endpoint Security Solution (AESS) Site Reviewer activities.
+ Experience with DISA Whitelist management.
+ Knowledge of PKI Token management.
+ Strong understanding of DoD STIGs and ability to perform STIG Compliance scanning and reporting.
+ Experience providing Ports, Protocols, & Services Management (PPSM) support.
+ Ability to review proposed configuration changes for security impact.
+ Experience with in processing and out-processing tasks related to account management functions.
***PENDING CONTRACT AWARD***
Preferred Skills and Experience:
+ Bachelor's degree in computer science
+ Familiarity with DISA ACAS Best Practices Guide and NETCOM policies.
+ Familiarity with DISA Continuous Monitoring and Risk Scoring (CMRS).
+ Strong analytical and problem-solving skills.
+ Excellent communication and coordination skills.
+ Experience with Army enterprise monitoring tools and practices.
+ Knowledge of security regulations and best industry practices.
+ Ability to work effectively in a team environment and collaborate with various Stakeholders.
+ Experience with incident response activities.
+ Understanding of Continuity of Operations Plans and Communication Plans.
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $105,000.00 - USD $150,000.00 /Yr.
Submit a referral to this job (************************************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-6786_
**Category** _Cyber Security & Intelligence_
**Position Type** _Full-Time_
Junior BIM Technician
Columbus, OH
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Role description:
Arcadis is looking for a full-time Junior or Entry-Level BIM Technician to join our Water Design team. This hybrid role will be based out of our Columbus, OH location.
The Junior or Entry-Level BIM Technician will be responsible for developing engineering drawings and models and preparing designs from general instruction and/or preliminary sketches, diagrams, or schematics prepared by Engineers or others. The ability of the Junior or Entry-Level BIM Technician to perform their own designs (Engineering) is preferred but not a requirement.
Role Accountabilities
We are looking for an junior/entry-level CAD/BIM Designer to join our team and support the creation of detailed project drawings, plans, and models for a variety of engineering projects. The role is responsible for
Updating and creating drawings for site development, grading, utility piping layouts, process mechanical plans, and construction details using AutoCAD and Revit. You will work closely with engineers and designers to generate accurate, high-quality engineering drawings from provided redlines or design schematics.
Responsible for producing floor plans, elevations, section cuts, and schedules in AutoCAD and Revit. You will also be tasked with maintaining site record drawings and ensuring that your work aligns with discipline-specific and company CAD/BIM standards.
Meet project deadlines while maintaining quality and accuracy will be critical to the success of the projects you contribute to.
Manage your workload throughout the entire project lifecycle, coordinating with local engineers and remote teams to ensure timely delivery of construction plans and related documents.
The ideal candidate will demonstrate strong knowledge of CAD and BIM standards, with proven experience working with facility MEP system drawings, asset hierarchies, and associated O&M documents. Proficiency in the Microsoft Office Suite is required to efficiently manage project documentation and daily tasks. Excellent written and verbal communication skills are essential, as this role involves working collaboratively within a team environment and coordinating effectively with colleagues across multiple offices.
Required Qualifications
0-2 years of experience working in CAD and BIM, with proficiency in both AutoCAD (2016 or newer) and Revit.
High school diploma or equivalent plus up to 2 years of college/university level education in Engineering or similar,
Preferred Qualifications
A background in architecture, construction management, engineering, or a related field is preferred
Experience working with remote teams will be a valuable asset.
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.
Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $20.65-$30.98 per hour. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.
#Resilience-ANA
#Water-ANA
#LI-RV1
#EarlyCareersANA
Auto-ApplyIT Internship
Columbus, OH
Job Title: IT Intern We are seeking motivated and enthusiastic IT Interns to join our IT team. We have roles in various areas of information technology including system development, network support, and cybersecurity. These internships offer the opportunity to learn from experienced professionals and contribute to real projects that support the company's IT infrastructure.
Here are some examples of the areas you may be working in:
* System Development:
* Assist in the design, development, and testing of software applications.
* Collaborate with developers and stakeholders to gather requirements and improve system performance.
* Help maintain and update internal applications and databases.
* IT Support
* Provide support to end users with troubleshooting, research, or assisting customers with software and hardware.
* Identify, diagnose, and effectively resolve issues both locally and remotely
* Upgrade and decommission end user hardware that has reached end of useful life per company standards.
* Network Support:
* Provide support in maintaining the company's network infrastructure.
* Monitor network performance and troubleshoot connectivity issues.
* Assist with network configuration, including routers, switches, and firewalls.
* Document network configurations and create user guides for network access.
Requirements:
* Currently pursuing a degree in Information Technology, Computer Science, or a related field.
* Basic understanding of system development, including software lifecycle and coding practices.
* Knowledge of networking concepts, including TCP/IP, DNS, and VPN.
* Familiarity with cybersecurity principles and common security tools.
* Strong problem-solving skills and attention to detail.
* Ability to work both independently and as part of a team.
* Good communication skills and willingness to learn.
What We Offer:
* Hands-on experience in a dynamic IT environment.
* Mentorship from industry professionals.
* Exposure to real-world IT challenges in system development, network support, and cybersecurity.
* Potential for full-time employment after internship completion.
IT Support Technician
Johnstown, OH
Job Title: IT Support Technician I
Department: Information Technology
Reports To: IT Regional Manager
Job Type: (Full-time, Part-time, Remote, etc.) Full Time, onsite
Travel: minimal between farms
Job Summary
The IT Support Technician I (ITST) is responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems while providing excellent customer service to end-users. This role is crucial in ensuring the company's technology infrastructure runs smoothly, supporting overall business operations and productivity.
Essential Job Functions
Install, maintain, and repair computer-related equipment, including laptops, desktops, phones, tablets, printers, and network devices
Troubleshoot basic hardware, software, and network issues
Provide technical support and training to end-users
Manage and maintain technology inventory
Implement and monitor security measures
Set up and manage user accounts and permissions
Perform regular system updates and maintenance
Assist in technology disposal and data security
Collaborate with the IT team on projects and improvements
Other duties as assigned
Required Qualifications
High School Diploma, GED, or equivalent experience
0-2 years of relevant experience, preferably in IT technical support
Proficiency in computer hardware, software, and networking systems
Strong problem-solving and analytical skills
Excellent communication and customer service abilities
Knowledge of IT security best practices
Preferred Qualifications
Associate's degree in Information Technology, Computer Science, or related field
Experience in agricultural or egg industry-specific software
Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP)
Familiarity with mobile device management and VoIP systems
Work Environment
This position is primarily office-based but involves occasional work in non-office environments such as production areas. The role may require physical adaptability, including crawling in confined spaces or working at heights. There is potential exposure to noise, necessitating the use of protective equipment like hairnets and safety glasses. While the job involves extended periods of sitting and computer use, it also includes occasional lifting of equipment and supplies. The position may demand flexibility with work hours, potentially involving irregular schedules or on-call duties for emergency support. Additionally, occasional travel to other locations may be required.
About Us:
Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. More than just a workplace, Versova is a team built on shared values, working together to enrich our communities and uphold the highest ethical standards.
As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence.
Benefits:
Regular performance reviews
Health insurance
Dental insurance
Vision insurance
HSA with company match
Paid time Off
Paid Holidays
401K with company match
Tuition Reimbursement
Employee Assistance Program
Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Disclosure
This job description is not exhaustive, as employees may perform additional related duties as needed. Employment is based on an 'at-will' basis. Employment is contingent upon the successful completion of a background check, as applicable to the role and in compliance with local, state, and federal laws.
IT SPECIALIST (ENTERPRISE ARCHITECTURE)
Whitehall, OH
Apply IT SPECIALIST (ENTERPRISE ARCHITECTURE) Department of Defense Defense Logistics Agency J65 Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
* Battle Creek, MI: $124,531- $161,889
* Columbus, OH: $129,946- $168,929
* Dayton, OH: $129,169 - $167,919
* Fort Belvoir, VA: $142,488- $185,234
* New Cumberland, PA: $142,488- $185,234
* Ogden, UT: $124,531- $161,889
* Philadelphia, PA: $137,222- $178,388
* Richmond, VA: $130,084- $169,108
Summary
See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
* Battle Creek, MI: $124,531- $161,889
* Columbus, OH: $129,946- $168,929
* Dayton, OH: $129,169 - $167,919
* Fort Belvoir, VA: $142,488- $185,234
* New Cumberland, PA: $142,488- $185,234
* Ogden, UT: $124,531- $161,889
* Philadelphia, PA: $137,222- $178,388
* Richmond, VA: $130,084- $169,108
Overview
Help
Accepting applications
Open & closing dates
12/04/2025 to 12/12/2025
Salary $142,488 to - $185,234 per year
See Summary Section for more salary information.
Pay scale & grade GS 14
Locations
1 vacancy in the following locations:
Battle Creek, MI
Whitehall, OH
Wright-Patterson AFB, OH
New Cumberland Defense Logistics Center, PA
Show morefewer locations (4)
Philadelphia, PA
Hill AFB, UT
Fort Belvoir, VA
Richmond, VA
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple appointment types. Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Other Drug test No Financial disclosure No Bargaining unit status No
Announcement number DLAJ6-25-12843844-MP Control number 851590900
This job is open to
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Federal employees - Competitive service
Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Veterans
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Military spouses
Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.
Individuals with disabilities
Individuals who are eligible under Schedule A.
Clarification from the agency
"Federal employee" means current permanent competitive service employees may apply. Veterans eligibilities include 30% or more Disabled Vet, Veterans Employment Opportunities Act (VEOA). Military Spouse Preference (MSP) eligibles, Retained Grade Preference (RGP) eligibles, and Military Reserve and National Guard Technician eligibles in the commuting area may apply.
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Duties
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* Analyze, evaluate, and advise on the current and predicted future logistics systems, technical, and data views of the architecture.
* Development, integration, and institutionalization of function requirements into Agency strategic plans and automated information systems.
* Responsible for the planning, coordination, and execution of DLA and DoD level compliance certification for component and transformation program level architectures.
* Develop, document, maintain, and evaluate the composition of the technical and infrastructure architecture views.
* Participate in the evaluation of functional concepts as relates to the development and maintenance of enterprise logical and physical data models.
* Provide guidance to explain regulatory policies and procedures and initiate recommended changes which impact overall enterprise architecture goals, long-range plans, projects, studies and evaluations.
* Serves on or leads special task forces/projects to address current and future enterprise architecture planning strategy
* Develops and refines the future Program Objective Memoranda (POM) and budget for the Enterprise Architecture Program
Requirements
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Conditions of employment
* Must be a U.S. citizen
* Tour of Duty: Set Schedule
* Security Requirements: Non-Critical Sensitive
* Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
* Fair Labor Standards Act (FLSA): Exempt
* Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
* Recruitment Incentives: Not Authorized
* Bargaining Unit Status: No
* Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information.
* This position and any future selections from this announcement may be used to fill various shifts located within DLA Information Operations (J6) locations.
Qualifications
To qualify for an IT Specialist (ENTARCH), your qualifications must include:
A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS-13 level. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
* Providing guidance and direction in reviewing the appropriateness of existing enterprise architecture policies for new and/or highly innovative systems, technologies and fieldings.
* Defining problems and identifies key issues in the development of Enterprise architecture plans and is instrumental in establishing regulatory, policy, procedural and system guidance which become the benchmark for the development of similar plans.
* Facilitating the exchange of concepts, management techniques, technology advances, and logistics management improvements.
* Conducting analysis of transformation program initiative architectures to ensure they support the implementation of agency's strategic goals and business transformation efforts.
B. Education: Applicants may not qualify for this position based on education in lieu of specialized experience.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Additional information
For Important General Applicant Information and Definitions go to: ******************************************************************
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: **********************************************************************************
Information for Veterans is available at: ************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.
Drug-Free Workplace Policy
The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.
Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.
The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.
ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.
Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The assessments for this job will measure the following Competencies:
* Accountability
* Conflict Management
* Customer Service
* Developing Others
* Flexibility
* Influencing/Negotiating
* Interpersonal Skills
* Problem Solving
* Resilience
* Strategic Thinking
Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
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To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.
The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.
* To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
* You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement.
* You will receive an email notification when your application has been received for the announcement.
* To verify the status of your application, log into your USAJOBS account, ************************ select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
To preview the questionnaire, please go to *********************************************************
Agency contact information
Kezia Evans
Phone ************ Email ******************* Address DLA Information Operations J6
8725 John J Kingman Rd
Ft Belvoir, VA 22060-6221
US
Next steps
Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
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To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Network Administrator
Hilliard, OH
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.
We are currently seeking a self-motivated, results oriented NETWORK ADMINISTRATOR. This position is on-site located in Hilliard (Columbus) Ohio. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
MAJOR RESPONSIBILITES:
Develop, deploy, and oversee high-performance LAN/WAN/SAN infrastructures, integrating secure wireless networking solutions for both corporate and remote locations.
Follow best practices to ensure network security protocols are implemented and updated as necessary to safeguard company data, systems, and infrastructure from internal and external threats, this includes following PCI standards.
Configure, maintain, and optimize network hardware such as routers, switches, firewalls, and wireless access points, ensuring high availability, performance and security.
Lead network troubleshooting and incident response efforts to quickly resolve issues and minimize downtime across critical systems.
Serve as a technical lead for infrastructure projects, including new store rollouts, network upgrades, and technology deployments.
Develop and maintain detailed documentation of network configurations, architecture diagrams, operational procedures, and policies.
Evaluate emerging networking technologies and tools to provide recommendations to improve network efficiency, security, and scalability.
EDUCATION & EXPERIENCE:
Bachelor's degree in computer science, Information Technology, or a related field preferred.
5+ years of hands-on experience in network administration or engineering, with a strong track record in enterprise environments.
At least CCNA certification, CCNP preferred
Advanced knowledge of networking protocols and services (e.g., TCP/IP, DNS, DHCP, VPNs, BGP, OSPF and VLANs).
Experience with Sonicwall firewalls
Hands-on experience with network monitoring, diagnostics, and management tools
Proven expertise in routing, switching, firewall configuration, and wireless networking.
Strong analytical and problem-solving skills with keen attention to detail.
Excellent verbal and written communication skills; ability to explain technical concepts to non-technical stakeholders.
PREFERRED EXPERIENCE:
Experience with Cisco, Ubiquiti networking products and UniFi Controller software.
Experience with Cisco and Ubiquiti wireless configuration and management
SAN and backup solution design and implementation
Knowledge of PCI security standards
Familiarity with F5 load balancers
Familiarity with retail IT infrastructure and large-scale multi-site network environments.
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
401K Plan with Company Match
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
Information Technology Internship
Dublin, OH
Cardinal Health's Summer Internship Program is a structured 10-12 week experience designed for undergraduate students who will be entering their senior year and are eager to make an impact. As an intern, you'll work on meaningful, business-critical projects that contribute to real outcomes while gaining exposure to the healthcare industry.
What you'll gain:
Hands-on experience through impactful projects
Exposure to Cardinal Health's business and culture
Development of leadership and professional skills
Networking opportunities with peers and leaders
A chance to interview for full-time roles upon successful completion
Who we're looking for:
Undergraduate students graduating between December 2026 and June 2027
Curious, driven, and eager to learn
Interested in a career in the healthcare industry
Program Highlights
Real-World Experience
Interns collaborate with Cardinal Health professionals, business partners, customers, and vendors on impactful projects and daily responsibilities. Each intern also serves on a planning committee to enhance leadership skills and concludes the summer by presenting their work to business leaders.
Professional Development
Interns participate in a formal mentoring program, connect with employees across the organization, and attend workshops to strengthen business acumen. The program also provides opportunities to explore full-time career paths.
Networking Opportunities
Through the Executive Speaker Series and various networking events, interns engage with senior leaders and build relationships with professionals across the company.
Community & Camaraderie
Interns participate in social, team-building, and community service events designed to build a strong peer network and enrich the overall internship experience.
Job Description Summary
Location: Dublin, Ohio
Start Date: May 18 or 26, 2026
Hours: Approximately 40 hours a week for a minimum of 10 weeks
*Assistance with temporary housing is provided for students not local to the internship location.
As a Information Technology Intern, you could potentially support the organization in several of the following ways:
Translate business requirements into technical specifications
Create technical documentation and specifications for single system components
Administer project plans, budgets and other key deliverables for project managers
Participate in testing execution efforts
Collect data, perform basic needs analysis and effectively communicate results
Analyze data between multiple systems and make appropriate updates
Work with business and IT resources to resolve data quality issues
Test, monitor and review implemented solutions; perform analysis of collected data and communicate findings to appropriate parties
Other duties upon request
Accountabilities in this role
Analytical skills and attention to detail
Ability to interact effectively at all levels and across diverse cultures
Quality and results orientation with a proactive approach
Ability to prioritize requests effectively and understand importance and meet deadlines
Ability to work independently with moderate level of direction
Must be willing to adapt to shifting requirements or priorities
Qualifications
To be considered for the Cardinal Health Summer 2026 Internship Program, candidates should meet a combination of the following criteria:
Currently pursuing a bachelor's degree in Computer Engineering, Computer Science, MIS or a related field, preferred
Expected graduation between December 2026 and June 2027, preferred
Project management experience, preferred
Experience with various software and platforms, preferred
Demonstrated leadership, communication and analytical skills
Participation in extracurricular activities, community organizations and/or professional associations
Must have unlimited work authorization in the United States without the need for employer sponsorship, now or at any time in the future
Please note, applicants may redact any age-related information.
Anticipated hourly rate: $24.00 per hour
Bonus eligible: No
Benefits: Medical, dental and vision coverage, Paid time off plan, Access to wages before pay day with my FlexPay
Application window anticipated to close: 02/28/2026 *if interested in opportunity, please submit application as soon as possible.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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