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Help Desk Administrator Salary

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There are many factors that determine how much you should be earning as a Help Desk Administrator. Use Zippia's Salary Calculator to see how your pay matches up.

How Much Does a Help Desk Administrator Earn In The United States?

Average Yearly Salary
Updated December 31, 2020
$50,000
$35,000
$50,000
$71,000
The average help desk administrator makes about $50,383 per year. That's $24.22 per hour! Those in the lower 10%, such as entry-level positions, only make about $35,000 a year. Meanwhile, the top 10% are sitting pretty with an average salary of $71,000. Many of help desk administrators seem to be drawn to technology and finance companies. Unless they care more about money, in which case help desk administrators tend to work at construction, finance, and energy companies. Even the employees who work in these industries can confirm that's where the money is. Although money is important, a lot of people base their career decisions solely on location. That's why we found that California, Alaska and Washington pay help desk administrators the highest salaries.
Best Paying Cities
Moorpark, CA
$67,367
Greenwich, CT
$59,720
Portland, OR
$57,605
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Where Help Desk Administrators Earn The Most

The darker areas on the map show where help desk administrators earn the highest salaries across all 50 states.

Average Salary

How Much Do Help Desk Administrators Earn In Different Cities?

Throughout the U.S., the average salary for a help desk administrator is roughly $50,383 per year, which boils down to $24.22 per hour. Interestingly enough, help desk administrators have the highest salaries in Moorpark, CA at about $67,367 per year. For those who are just starting out, the average entry-level salary in Moorpark, CA is $39,000. Additionally, help desk administrators make more than the average salary in Greenwich, CT, Portland, OR, Dallas, TX, Saint Paul, MN, and Annapolis, MD. On a more broad level, help desk administrator salaries are highest in California, Alaska, Washington, New Jersey, Connecticut, Oregon, and Massachusetts. On the contrary, Kansas, Alabama, and Wyoming offer the lowest help desk administrator salaries.
City
Average Salary

Moorpark, CA

Salary Range50k - 89k$67k$67,367

Greenwich, CT

Salary Range46k - 77k$60k$59,720

Portland, OR

Salary Range46k - 71k$58k$57,605

Dallas, TX

Salary Range41k - 70k$54k$54,249

Saint Paul, MN

Salary Range44k - 62k$53k$53,008

Annapolis, MD

Salary Range38k - 65k$50k$50,306

Arlington, VA

Salary Range37k - 62k$48k$48,474

Washington, DC

Salary Range37k - 61k$48k$47,922

Urban Honolulu, HI

Salary Range37k - 52k$45k$44,672

Carmel, IN

Salary Range33k - 50k$41k$41,000
$31k
$89k

High Paying Help Desk Administrator Jobs

Which Companies Pay Help Desk Administrators The Most?

If you insist on knowing when your check is going to come and for how much, then you'd be better off working for companies like SunGard and CACI International as they offer the highest salaries for help desk administrators.
Company
Average Salary
SunGard
Salary Range55k - 74k$64k$64,179
CACI International
Salary Range51k - 69k$60k$59,638
Benchmark Electronics
Salary Range48k - 66k$57k$56,882
Booz Allen Hamilton
Salary Range47k - 68k$57k$56,706
Central States Manufacturing
Salary Range51k - 59k$56k$55,774
The Walt Disney Company
Salary Range43k - 66k$54k$54,163
The PNC Financial Services Group
Salary Range41k - 62k$51k$51,118
Cook Group
Salary Range40k - 54k$47k$47,028
University of Utah
Salary Range40k - 51k$46k$45,747
State of Minnesota
Salary Range41k - 49k$46k$45,581
$30k
$74k

The largest raises come from changing jobs.

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Help Desk Administrator Salary History

Compare salaries for individual cities or states with the national average.

    How Much Do Help Desk Administrators Make In Different Industries?

    The salary for a help desk administrator can vary depending on what industry the job is in. The highest salaries for help desk administrators tend to be found in construction, finance, and energy companies. In fact, help desk administrators can make a yearly salary of $62,925 while working for construction companies.
    Industry
    Average Salary

    Construction

    Salary Range50k - 77k$63k$62,925

    Finance

    Salary Range51k - 76k$63k$62,578

    Energy

    Salary Range48k - 72k$59k$59,256

    Manufacturing

    Salary Range50k - 68k$58k$58,481

    Technology

    Salary Range46k - 70k$57k$57,211

    Health Care

    Salary Range46k - 63k$54k$54,215
    $46k
    $77k

    How Experience Affects Help Desk Administrator Salaries

    The salary for a help desk administrator can vary depending on the years of experience that a person has, from entry level to senior level. Data on how experience level affects total compensation is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.
    Entry LevelSenior Level
    Amount of Experience

    Recently Added Help Desk Administrator Salaries

    CompanyJobLocationDate AddedSalary
    Cortech LLC
    Cortech LLC
    Administrative Helper
    Administrative Helper
    Administrative Helper
    Rocky Mount, NC
    Rocky Mount, NC
    10/27/2020
    10/27/2020
    $25,524
    $25,524
    10/27/2020
    Robert Half
    Robert Half
    Secondary Lock Desk Administrator
    Secondary Lock Desk Administrator
    Secondary Lock Desk Administrator
    Lake City, FL
    Lake City, FL
    10/16/2020
    10/16/2020
    $31,305
    $31,305
    10/16/2020
    Robert Half
    Robert Half
    Desktop Support/Network Administrator (Permanent Direct)
    Desktop Support/Network Administrator (Permanent Direct)
    Desktop Support/Network Administrator (Permanent Direct)
    Des Moines, IA
    Des Moines, IA
    05/17/2020
    05/17/2020
    $45,000
    $45,000
    05/17/2020
    Robert Half
    Robert Half
    Help Desk Administrator
    Help Desk Administrator
    Help Desk Administrator
    San Antonio, TX
    San Antonio, TX
    04/21/2020
    04/21/2020
    $40,000
    $40,000
    04/21/2020
    Management Decisions, Inc.
    Management Decisions, Inc.
    Desktop Support Administrator
    Desktop Support Administrator
    Desktop Support Administrator
    Glenside, PA
    Glenside, PA
    04/20/2020
    04/20/2020
    $65,000
    $65,000
    04/20/2020
    Randstad
    Randstad
    Help Desk Administrator
    Help Desk Administrator
    Help Desk Administrator
    Springfield, VA
    Springfield, VA
    04/10/2020
    04/10/2020
    $50,000
    $50,000
    04/10/2020
    Robert Half
    Robert Half
    Help Desk III/System Admin
    Help Desk III/System Admin
    Help Desk III/System Admin
    Scottsdale, AZ
    Scottsdale, AZ
    02/28/2020
    02/28/2020
    $50,000
    $50,000
    02/28/2020
    Robert Half
    Robert Half
    Desktop Support Administrator (Direct Permanent)
    Desktop Support Administrator (Direct Permanent)
    Desktop Support Administrator (Direct Permanent)
    Davenport, IA
    Davenport, IA
    02/15/2020
    02/15/2020
    $42,000
    $42,000
    02/15/2020
    Kelly Services
    Kelly Services
    Help Desk Administrator
    Help Desk Administrator
    Help Desk Administrator
    Wilmington, DE
    Wilmington, DE
    01/22/2020
    01/22/2020
    $34,436
    $34,436
    01/22/2020
    State of Minnesota
    State of Minnesota
    Help Desk Administrator
    Help Desk Administrator
    Help Desk Administrator
    Saint Paul, MN
    Saint Paul, MN
    12/13/2019
    12/13/2019
    $41,551
    $41,551
    12/13/2019
    Show More

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    Updated December 31, 2020