Help desk analyst jobs in Arkansas

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

Kelly is hiring an IT Desktop Support Technician for a 12 - month Contract role with one of our prestigious clients based out in 2226 Haynesville Highway, El Dorado, AR, 71731. Job Title: IT Desktop Support Technician Employment Type: 12-month contract Pay rate: $22/hr. JOB DESCRIPTION: Desktop Support functions to include: Laptop/PC imaging & setup Deliver new laptops/PCs to users setup/transfer data & connect to M365 cloud services Software configuration/installations Work Incident/Request tickets using Service Now platform Printer troubleshooting Windows 11 support with M365 application suite Basic wi-fi/network troubleshooting skills Stockroom inventory of hardware assets & managing those assets Excellent customer service skills with a focus on delivering a best-in-class user experience Experience working in a manufacturing environment is a plus Fast-paced so must be able to manage time well and stay organized Great communication skills and have the ability to respond/deliver on new dynamic tasks (priorities can change quickly) Candidate must have reliable transportation to drive between the (3) sites in El Dorado (below are the 3 site addresses) 2226 Haynesville Highway 324 Southfield Cutoff HWY 167 5821 Shuler Road Preferrable Hours are any 8-hour shift between 7am-5pm local time (30-minute lunch) If you believe you are a good fit for this opportunity, please submit your application through the job posting link. We also encourage you to share references if you have them.

We are currently looking for 6 IT Support Specialists to support a high-volume Windows 11 upgrade and migration initiative for our client in Little Rock, AR. This is a fast-moving, hands-on environment-ideal for candidates who are quick learners, can absorb instructions immediately, troubleshoot efficiently, and adapt quickly when challenges arise. Candidates must be able to hit the ground running and operate with minimal oversight. Key Responsibilities Build, configure, and deliver devices to upgrade them to Windows 11 Support the organization through blue migrations and OS upgrades. Install, configure, and troubleshoot desktops, laptops, phones, printers, peripheral devices, and software. Troubleshoot with minimal supervision-resolve unexpected issues and ensure delivered machines function as expected. Follow documented processes while also adjusting quickly to new challenges. Maintain accurate IT documentation; update and close tickets as required. Assist with various IT projects as assigned. Take thorough notes and absorb instructions Collaborate with the existing support team to provide day-to-day technical support to employees, including user assistance, system guidance, and issue resolution when needed. Ideal candidates are: Experienced enough to contribute immediately with minimal guidance. Strong problem solvers who can clearly articulate real-world troubleshooting experience. Fast learners who can grasp new processes quickly and adapt when issues arise. Comfortable in a fast-paced, high-volume environment where priorities shift rapidly. Execute and troubleshooting SCCM task sequences for OS and application deployment, including Windows imaging and software installation. Able to work 100% onsite. Organized, detail-oriented, and able to maintain productivity under pressure. Preferred Skills Experience supporting PCs in a Microsoft environment. Experience with Office 365 Knowledge of help desk/ticketing systems. Excellent communication and time-management abilities. Strong troubleshooting and multitasking skills. Ability to thrive in a fast-paced, collaborative IT environment. Minimum Qualifications 5+ year of experience supporting PCs in a Microsoft environment. Demonstrated troubleshooting and problem-solving skills. Strong communication and organizational abilities. Prior experience in a fast-paced technical support role. Strong knowledge of Windows 10/11, imaging, and OS migration processes.

Vaco is hiring Desktop Technicians to support a large-scale Windows 11 upgrade and hardware refresh project. This project will cover several healthcare facilities. Technicians will perform device imaging, hardware deployment, and application setup. Local candidates are preferred to minimize travel, but multiple locations are available. Responsibilities Unbox, tag, and image new devices using standard tools. Perform in-place Windows 11 upgrades and verify successful installations. Install and validate required software using SCCM or other approved tools. Deploy and configure new hardware for end users, ensuring logins, network connectivity, and application access. Document devices, activities, and completion status using provided templates. Follow daily direction from facility leaders and coordinate with the Vaco support team. Qualifications 2 or more years of experience in desktop support, IT field services, or hardware deployment. Strong knowledge of Windows 10 and Windows 11 operating systems. Experience using SCCM or similar deployment and imaging tools. Ability to troubleshoot hardware, software, and connectivity issues. Excellent communication and documentation skills. Ability to work on-site during normal business hours. Details Employment Type: Contract(W2) Duration: Approximately 3-6 months with potential extensions Schedule: Monday through Friday, standard business hours Compensation: 28-33/hr depending on amount of experience Locations: Onsite (Bentonville, AR - Multiple Locations)

Key Responsibilities: Provide L1 technical support for desktops, laptops, printers, and mobile devices (Windows & mac OS). Manage user accounts, passwords, and permissions in Active Directory (ADDS). Support group policy management and user profile configurations. Assist with software deployment, patching, and inventory management via SCCM. Perform incident resolution and request fulfillment through ITSM tools (e.g., ServiceNow, Remedy, etc.). Install, configure, and troubleshoot Microsoft Office 365, VPN, and collaboration tools (Teams, Outlook). Support end users in configuring network drives, shared folders, and printers. Escalate unresolved technical issues to L2/L3 or vendor support when required. Maintain proper documentation of incidents, resolutions, and daily operations. Adhere to SLA and ITIL processes for efficient ticket handling and service delivery.

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

**Responsibilities & Qualifications** **RESPONSIBILITIES** + Plans, delivers, and supports customer IT services, including installation, troubleshooting, user assistance, and training. + Diagnoses and resolves customer-reported incidents involving hardware, software, and network systems. + Performs analysis of user requirements and IT processes to enhance efficiency and service delivery. + Researches, identifies, and reports trends and patterns of recurring technical problems; recommends process or technical improvements. + Develops, updates, and maintains problem tracking databases and knowledge repositories. + Installs, configures, troubleshoots, and maintains IT hardware, software, and peripheral equipment. + Performs system and data backup and recovery operations. + Develops user training materials and conducts end-user computing and information systems training sessions. + Consults with users to identify IT needs and requirements; conducts feasibility studies and trade-off analyses to determine optimal solutions. + Prepares business cases and implementation plans for IT service improvements. + Ensures rigorous application of information security and cybersecurity policies, principles, and best practices across systems and processes. **REQUIRED QUALIFICATIONS** **Clearance** + Secret - IT-I (Tier 5/SSBI) Critical Sensitive Clearance **Certifications** + DoD 8570 IAT Level II Baseline Certification + COMPTIA Security+ CE + Cisco Certified Network Associate (CCNA) + COMPTIA Cybersecurity Analyst (CySA+) + Global Information Assurance Certification (GIAC) Global Industriel Cyber Security Professional (GICSP) + Global Information Assurance Certification (GAIC) Security Essentials Certification (GSEC) + Certified Network Defender (CND) + Systems Security Certified Practitioner (SSCP) + One of the following Google Cloud Platform: + Google Associate Cloud Engineer + Google Professional Cloud Architect + One of the following cloud or systems certifications: + AWS Certified Cloud Practitioner + AWS Certified Security - Specialty + AWS Certified Solutions Architect - Associate + AWS Certified Solutions Architect - Professional + AWS Certified SysOps Administrator + Microsoft Certified: Azure Administrator Associate + Microsoft Certified: Azure Solutions Architect Expert + Microsoft Certified Azure Security Engineer Associate + Oracle Cloud Infrastructure Cloud Operations + Red Hat Certified Engineer + Red Hat Certified System Administrator **Experience** + Six (6) years of progressive experience in the field of Information Processing. + Three (3) years of specialized experience in Information Processing involving a range of hardware and software solutions. + Two (2) years of hands-on experience installing, diagnosing, troubleshooting, and training customers in the use of software and hardware systems. **Desired Experience and Skills** + Three (3) years hands-on experience supporting Department of Defense (DoD) IT hosting solutions. + Experience administering Windows and Linux operating systems in large enterprise environments. + Proficiency and understanding of network fundamentals, VPNs, firewalls, and remote access solutions. + Strong analytical and problem-solving skills: Proficiency in problem-solving and troubleshooting complex issues, with the ability to analyze problems, identify root causes, communicate to management and implement effective solutions in a timely manner. **Overview** We are seeking an IT Support Specialist to join our team. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Location: Remote + Type of environment: Remote + Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. + Amount of Travel: 10% **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** + U.S. Citizen + Secret Clearance **OTHER INFORMATION** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. \#remote #telework #linkedin \#LI-Remote (turn font to white) **Job Locations** _US-VA | US-AZ | US-AR | US-CT | US-ID | US-IN | US-IA | US-MI | US-MS | US-MO | US-KS | ..._ **ID** _2025-8636_ **Category** _Technical Support/Help Desk_ **Type** _Regular Full-Time_

Responsibilities & Qualifications RESPONSIBILITIES Plans, delivers, and supports customer IT services, including installation, troubleshooting, user assistance, and training. Diagnoses and resolves customer-reported incidents involving hardware, software, and network systems. Performs analysis of user requirements and IT processes to enhance efficiency and service delivery. Researches, identifies, and reports trends and patterns of recurring technical problems; recommends process or technical improvements. Develops, updates, and maintains problem tracking databases and knowledge repositories. Installs, configures, troubleshoots, and maintains IT hardware, software, and peripheral equipment. Performs system and data backup and recovery operations. Develops user training materials and conducts end-user computing and information systems training sessions. Consults with users to identify IT needs and requirements; conducts feasibility studies and trade-off analyses to determine optimal solutions. Prepares business cases and implementation plans for IT service improvements. Ensures rigorous application of information security and cybersecurity policies, principles, and best practices across systems and processes. REQUIRED QUALIFICATIONS Clearance Secret - IT-I (Tier 5/SSBI) Critical Sensitive Clearance Certifications DoD 8570 IAT Level II Baseline Certification COMPTIA Security+ CE Cisco Certified Network Associate (CCNA) COMPTIA Cybersecurity Analyst (CySA+) Global Information Assurance Certification (GIAC) Global Industriel Cyber Security Professional (GICSP) Global Information Assurance Certification (GAIC) Security Essentials Certification (GSEC) Certified Network Defender (CND) Systems Security Certified Practitioner (SSCP) One of the following Google Cloud Platform: Google Associate Cloud Engineer Google Professional Cloud Architect One of the following cloud or systems certifications: AWS Certified Cloud Practitioner AWS Certified Security - Specialty AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional AWS Certified SysOps Administrator Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified Azure Security Engineer Associate Oracle Cloud Infrastructure Cloud Operations Red Hat Certified Engineer Red Hat Certified System Administrator Experience Six (6) years of progressive experience in the field of Information Processing. Three (3) years of specialized experience in Information Processing involving a range of hardware and software solutions. Two (2) years of hands-on experience installing, diagnosing, troubleshooting, and training customers in the use of software and hardware systems. Desired Experience and Skills Three (3) years hands-on experience supporting Department of Defense (DoD) IT hosting solutions. Experience administering Windows and Linux operating systems in large enterprise environments. Proficiency and understanding of network fundamentals, VPNs, firewalls, and remote access solutions. Strong analytical and problem-solving skills: Proficiency in problem-solving and troubleshooting complex issues, with the ability to analyze problems, identify root causes, communicate to management and implement effective solutions in a timely manner. Overview We are seeking an IT Support Specialist to join our team. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Remote Type of environment: Remote Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret Clearance OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. #remote #telework #linkedin #LI-Remote (turn font to white)

Alice L. Walton School of Medicine (AWSOM) is seeking experienced, motivated, and dedicated leaders and educators to participate in the design and delivery of an innovative four-year medical school curriculum that engages medical students in active and novel learning. Job Description: Job Title: Student Academic Technology Support Specialist Reports to: Director, Information Technology and Data Management FLSA Classification: Exempt Location: Bentonville, Arkansas (On-site) Who We Are Founded in 2021, Alice L. Walton School of Medicine (AWSOM) is a nonprofit, four-year MD program that will enhance traditional medical education with the arts, humanities, and whole health principles. The school's culture embraces self-care to empower students to care for their own well-being as well as their patients'. The school's state-of-the-art medical education facility is under construction in Bentonville, Arkansas on the Crystal Bridges campus, home to Crystal Bridges Museum of American Art and Heartland Whole Health Institute. The school has been granted preliminary accreditation status by the Liaison Committee on Medical Education. About The Position The Student Academic Technology Support Specialist is responsible for providing essential support to students and faculty in the utilization of academic technology tools and systems, with a primary emphasis on the Canvas Learning Management System (LMS). This position is crucial to ensuring that users can effectively navigate and utilize the LMS and related educational technologies to enhance learning and teaching experiences. Essential Duties and Responsibilities Canvas LMS Support: Assist students and faculty with technical issues related to the Canvas LMS, including troubleshooting, user account management, and system navigation. Assessment Tools: Provide support for various assessment tools integrated with the LMS, such as quizzes, exams, and assignment submissions. Ensure these tools are functioning correctly and address any arising issues. Technical Assistance: Offer general technical support for academic technology resources, including software, hardware, and other educational tools. Library Technologies Support: Aid students and faculty by supporting library technologies, such as guides, remote access systems and unified search. Troubleshoot access issues and ensure seamless integration with academic systems. Training and Workshops: Develop and conduct training sessions and workshops to educate students and faculty on the effective use of Canvas, library technologies, and other academic technologies. Documentation: Create and maintain comprehensive documentation, guides, and FAQs to assist users in resolving common technical issues independently. Communication: Act as a liaison between students, faculty, instructional design staff, and library personnel. Communicate technical information clearly and effectively to non-technical users. Continuous Improvement: Stay informed about the latest developments in academic and library technology and recommend improvements to enhance the overall user experience. Collaborative Projects: Participate in collaborative projects aimed at improving and expanding the use of academic and library technologies within the institution. Qualifications and Requirements Associate degree in Information Technology, Computer Science, or a related field; Bachelor's degree preferred. Five years of experience in supporting classroom or educational technologies required. Five years of strong technical troubleshooting skills with a focus on rapid resolution. Excellent verbal and written communication skills. Ability to work independently and as part of a team. Strong organizational and time management skills. A passion for assisting others and enhancing the educational experience through technology. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those required by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Physical Demands: In the work environment described, position requires sitting at a desk and utilizing a computer and a telephone for prolonged periods of time and good eye/hand coordination, bending and stretching, and physical stamina to lift and transport a minimum of 10 pounds. Visual acuity to review written materials is required for this job. Work Environment: Work is performed full-time (Monday-Friday, 8 a.m.-5 p.m.) in a professional, climate-controlled office environment with standard office equipment, including computers, printers, and telephones. This role requires working in an open setting near colleagues. The noise level is typically low to moderate. The role also requires interaction with both the public and internal team members in a professional and courteous manner. Some local travel will be required, and a flexible schedule may be necessary to accommodate business needs, including occasional evening and weekend work hours. Alice L. Walton School of Medicine is an equal opportunity employer. All qualified applicants will receive consideration for employment. All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States.

At Aegis Therapies, you'll be part of a team that truly makes a difference in the lives of others. Here, your contributions are as meaningful to us as to those we serve. You don't have to be a caregiver to want to help improve lives. No matter your skills, you can help fulfill Aegis' mission to inspire change, impact lives and innovate to drive success. By joining our corporate team, you'll work with others who share your passion, and you'll receive support from a team that appreciates your unique contributions. We offer a comprehensive benefits package, paid time off and the chance to grow your career at a company that values each individual. Apply today. Position: Technical Support Specialist Hours: Full Time Location: Fort Smith, AR GENERAL PURPOSE Works under the direction of supervisor to assist end users in use of company software, networks & computer applications ESSENTIAL JOB DUTIES Receive problems from end users via telephone and other electronic communication Responsible for prioritizing, coordination & communication resolution of problems with end users Establish and maintain good customer relationships Analyze & research complex problems Interface with engineers and vendors to resolve common problems Document concerns and problems Analyze trends Implementation of new products Provide team support and development of support level personnel QUALIFICATIONS High School Diploma or equivalent Minimum two (2) years experience using PC & Microsoft Software IT phone support or help desk experience, preferred Must be capable of maintaining regular attendance KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS Excellent oral & written communication skills Ability to analyze problems effectively Ability to relate professionally & positively to customers Ability to teach and train Must be able to maintain confidentiality regarding patient, employee and company proprietary information Must have the ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels EEO Statement: Aegis Therapies and its Family of Companies is committed to a diverse workforce and is an Equal Opportunity Employer. For detailed information on your rights, Click Here OR ***************************************************************************************

Job DescriptionSalary: Computer Support Technician The Computer Support Technician works under the supervision of the Network and Support Administrator and is responsible for assisting the Network and Support Administrator and IT Manager in supporting the IT infrastructure. Responsibilities Serve as technical support for all end users. Provide support for hardware, software, web based applications, and communications to end users. Maintain and install hardware and software (including but not limited to PCs, laptops, printers and other peripherals, phones, and wiring.) Assist in monitoring and maintaining the security of the network (including but not limited to stored data and end user devices.) Assist in maintaining and updating systems on the network (including but not limited to firewalls, wireless, email, endpoint protection, and servers) keeping downtime to a minimum. Develop and maintain current expertise in software, operating systems, network equipment, etc. Some travel may be required. Knowledge, Abilities and Skills Knowledge of server and network infrastructure Understanding of local and wide area networks Knowledge of general PC maintenance with the ability to evaluate, diagnose and correct software/hardware problems Knowledge of common networking concepts: TCP/IP, DNS, DHCP, VPN, wireless networks, etc. Efficient with Windows Operating Systems and Microsoft Office Experience with telephone systems Education / Experience One to Three years in computer applications or related area; Bachelors degree in Computer Science or related field is recommended.

Responsible for providing technical support for resolution or escalation of desktop/workgroup related problems or requests initiated by internal customers. Provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation. Requires a general knowledge of hardware and software components, local to the desktop and as they relate to the network. Help Desk support also includes the setup, installation, and configuration of desktop hardware and software. Works on problems of limited scope and complexity. Receives substantial guidance from manager. Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role. ; Key Areas of Responsibility : Work directly with customers in local language, answering calls, determining customer entitlement, and documenting requests for service - Receive and document service request and customer information - Gather problem information and determine criticality - Follow Global Call Taking tools, process and procedures as documented. Initiate dispatch request capture information and record data in desktop tools - Document, verify, and make appropriate corrections to the service request as needed. Participate in team meetings and activities - Participate in special projects to continuously improve processes, tools, systems and organization - Be aware of Corporate Equal Opportunity/Affirmative Action programs and guidelines and is responsible for providing equal opportunity to all associates in all phases of the business - Actively develop job related skills - Scope: Deliver customer service following NCR Shared Values. This position may require extended hours, as needed, to accommodate customer needs. The agent will be measured on speed of response, clarity and accuracy of captured information. Qualifications Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role. Additional Information Additional Job Description: Shifts Mon-Fri with openings on both 1st and 2nd shifts. Agent works in a high volume call center environment serving as the primary interface to internal and external customers and/or their agents. Engage with Call Management team for customer'''s inquiries or request for escalation. Serve as first point of contact for employee questions/ issues and for customer/field escalations. Education and Experience Requirements PC literacy Keyboard proficiency - Understanding of Windows-based applications/tools - Excellent language/communication skills, verbal as well as listening skills - Understanding of basic customer location/geography area knowledge Work Environment: The position involves prolonged periods of PC and telephone usage. The agent is accountable for continuously receiving and handling high volumes of tickets and phone calls. The agent works in an office team environment, not a virtual position, and interacts with both internal and external customers.

Technology/Computer Technician Nashville School District is currently seeking a full-time IT Technician to work on a small team to install, inventory, repair, and support technology hardware and software for the district, as well as other duties as assigned. The contract length is 240 days based on classified salary schedule. District Technology Coordinator has the option to assign any other duties necessary. Roles and Responsibilities include: • Installation of software, upgrades, and updates as needed using manual methods as well as Microsoft System Center Configuration Manager • Installation, maintenance, and/or repairs of equipment which includes but not limited to PCs, laptops, Chromebooks, tablets, projectors, security cameras, access control, VoIP • Installation/termination of network wiring and other cabling needs • Troubleshooting computer issues and basic network issues-wired and wireless • Provide basic Microsoft Active Directory and Google Workspace support and troubleshooting. • Perform basic Microsoft Active Directory and Google Admin functions. • Provide general end-user training and support • Assist with inventory control • Other duties as assigned Requirements: • Four years IT fieldwork and/or two year associate degree in Informational Technology or Computer Science (or related field) preferred • Prior experience in K-12 environment highly preferred • Knowledge of and skill in the following: Microsoft Windows OS, Chrome OS, Mac OS, iOS, and basic configuration of each • Requires walking, standing, bending, lifting, and climbing ladders • Requires organizational skills with attention to detail • Possess strong oral and written communication skills with the ability to communicate well and interact with all types of people, organize and solve required tasks with little supervision and work in a fast-paced, demanding environment. • May require some travel • Ability to work well with others and have a positive attitude • Ability to handle multiple tasks with frequent interruptions

Bachoco Group is a leading multiprotein producer and one of the top ten largest globally, with over 38,000 employees. We offer a wide range of products, including chicken, eggs, pork, beef, pet food, and more. Through Bachoco USA, we deliver high-quality chicken products to the U.S. market, serving retail, food service, and national accounts through our fully integrated operations, including farms, hatcheries, feed mills, and processing plants. Join us and be part of our success! Summary: Provide support for CA2 system and for the technology environment by analyzing requirements, resolving problems, and installing hardware and software solutions. Essential Duties and Responsibilities: include the following. Other duties may be assigned. * Primary support for IT related issues for CAT2 system. * CAT2 support is primary responsibility and other IT issues are secondary. * Works with KeyUsers for CAT2 system. * Works with maintenance employees to confirm scales, bird counters and other plant related equipment is working correctly to supply CAT2 information as needed * Configure and install client equipment for end users. Includes desktops, laptops, tablets, printers, scanners, MFPs, Desk phones, and cell phones. * Assists other areas of IT with the installation and troubleshooting of Servers, switches, routers, wireless access points, UPS, Access Control and Security Cameras. * Support various third-party vendors with plant specific computer systems. * Work with networking to replace or install network cable between offices and network cabinets. * Document hardware locations and configurations with IT inventory system. * Use Help Desk ticket system to track all support requests. * Review and document all changes or new processes in IT knowledgebase system. * Travel and work within office areas, poultry plant, and feed plant locations. * Requires a flexible schedule to support facilities in production 24/7 as well as to participate in an on-call 24/7 support rotation. * Will need to work at plant when it is running outside of normal operation schedule. * Will be trained to use scissor lift to aid in support. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registration: Must have a valid driver's license and must be able to qualify for the company driver program. Computer Skills: To perform this job successfully, an individual should have knowledge of all Microsoft Operating Systems, Microsoft Office and a very good understanding of PC, Printer and Networking hardware. Other Qualifications: Performs all aspects of the job with little assistance from others. Demonstrates a positive and helpful attitude in all aspects of the position and is able to perform all help desk related tasks with minimal guidance. Makes an effort to stay current in the computer science field. Must have two or more years of experience in the help desk function before being considered for promotion to the next level. Complies with Bachoco USA policies and procedures. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision. An Equal Opportunity Employer to include women, minorities, veterans and persons with disabilities. * Notice to Third Party Recruitment Agencies: Please note that Bachoco USA and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, Bachoco USA and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Bachoco USA. Nearest Major Market: Fort Smith

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

CEI Engineering Associates in Bentonville, AR is looking to hire a full-time Help Desk Technician on-site to provide exceptional technical support. Are you an analytical person with first-class problem-solving skills? Would you like to gain valuable IT experience? Are you interested in joining a company that appreciates its employees? If so, please read on! This computer science position earns competitive compensation depending on experience. We provide awesome benefits and perks, including comprehensive health offerings, a 401(k) with a company match, an employee stock ownership plan, a quarterly incentive bonus program, continuing education opportunities, and a health and wellness reimbursement program. If this sounds like the right computer science opportunity for you, apply today! ABOUT CEI ENGINEERING ASSOCIATES Established in 1973, we became a leader in civil engineering, land surveying, and landscape architecture by approaching each project with the same objectives: to help our clients streamline their processes, create efficiencies, avoid costly mistakes, and drive revenue to their bottom line. With offices from coast to coast and a dedicated team of more than 180 professionals, we are a diverse, deeply experienced, and inclusive firm ready to help our clients take advantage of every opportunity that comes their way. We employ hard-working people who want to develop and grow along with our company. We also want to help our employees and their families lead healthy, balanced lives. Therefore, we provide affordable coverage that promotes wellness beyond basic healthcare. By offering competitive pay, excellent benefits, and ongoing training, we foster a supportive environment where our team can excel. Most importantly, we aim to give our employees the opportunity to do what they do best every single day. A DAY IN THE LIFE OF A HELP DESK TECHNICIAN As a Help Desk Technician, you provide invaluable technical support and customer service for both coworkers and clients. Knowledgeable and eager to help, you thoroughly assist others with accessing and using automated systems and services. Promptly responding to user requests, you help identify the problem, determine the best way to resolve it, and then coach the user through the resolution process. You maintain a professional and helpful demeanor as you troubleshoot and complete software installations, upgrades, and other application problems. For more advanced complications, you coordinate with the appropriate technical personnel to address the issue. As you resolve problems, you document and track the reported issues to keep an eye on patterns and search for areas for improvement. You take pride in helping others using your technical expertise! QUALIFICATIONS FOR A HELP DESK TECHNICIAN * Associate degree in computer science or information systems and some related experience OR an equivalent combination of experience and training * Familiarity with hardware such as desktops, laptops, mobile devices, thin clients, printers, and copiers * Familiarity with operating systems such as MS Windows 7 and 8, Apple OSX, iOS, and Android * Familiarity with MS products such as Word, Excel, PowerPoint, Outlook, Visio, and Lync * Familiarity with browsers such as Internet Explorer, Mozilla Firefox, Google Chrome, and Safari * Valid driver's license, an acceptable driving record, and ability to occasionally travel overnight Experience providing computer or help desk technical support would be a plus. ITIL Foundations and CompTIA A+ certifications would be preferred but are not required.

This role is responsible for local hardware support and supplemental Help Desk support for all Smackover-based employees. The position will troubleshoot and resolve various hardware, software, and network issues in a timely and accurate manner to ensure minimal downtime and smooth operation of IT systems. The position will use established processes and procedures to document, track, and resolve reported problems. JOB DUTIES * Respond to local user inquiries and provide timely technical assistance through various channels such as phone, email, remote access, and in-person. * Diagnose and resolve issues with hardware, software, operating system, and basic network connection issues. * Assist with the analysis, diagnosis, and resolution of complex network problems. * Install, configure, test, maintain, monitor, and troubleshoot end user computer hardware, software, peripherals, and cabling. * Receive and coordinate user hardware requests, manage data migration, and configure hardware and software according to department standards and procedures. * Configure, test, maintain and troubleshoot hand-held devices used for data access. * Maintain anti-virus security solutions in compliance with department standards. * Support development and implementation of networking projects and new technology installations both at corporate and remote facilities. * Assist with network improvements, upgrades, and repairs as directed. * Assist with the implementation of corrective hardware and software solutions. * Perform system backup and recovery procedures according to department policy as required to ensure full data retrieval. * Log and track support tickets using a help desk ticketing system. * Perform other related duties as assigned. Job Requirements EDUCATION / EXPERIENCE High School Diploma or GED.Requires a minimum of a high school diploma or GED with some computer-related college coursework. Prefer completion of AA, AS, or equivalent two-year college level credit in Information Technology focused coursework. Special consideration may be given to prior experience and/or applicants holding CompTIA A+, Cisco, and/or Microsoft certifications relative to the position.

Job DescriptionDescription: Job Title: Information Tech I Department: Information Technology Reports To: Systems Analyst FLSA Status: Non-Exempt Hourly Hours: 8:00-5:00pm Monday-Friday Pay starting at $20.75/hour Overtime required based on production need. Summary Assists with installs, modifications, and repairs to computer hardware and software systems. Provides technical assistance and training to system users by performing the following duties: Other duties may be assigned. Support desktop issues and Tier II IT Technicians on a daily basis Installs hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises. Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computer. Enters commands and observes system functions to verify correct system operation. Responds to co-worker inquiries concerning systems operation and diagnoses system hardware, software, and operator problems. Instructs users in use of equipment, software, and manuals. Recommends or performs minor remedial actions to correct problems. Coordinates activities with help desk, network services, or other information systems groups. Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication. Replaces defective or inadequate software packages. Refers major hardware problems to service personnel for correction. Pepper Source and its affiliates are equal opportunity employers offering the following benefits: FULL BENEFITS (HEALTH, VISION, DENTAL, LIFE) 401(k)/PROFIT SHARING PAID VACATION/PTO/HOLIDAYS WEEKLY PAY PERIOD/DIRECT DEPOSIT PAYROLL REFERRAL BONUSES & ATTENDANCE AWARDS CONSISTENT GROWTH/RAISE OPPORTUNITES About Us Pepper Source is a family-owned company that provides custom sauces, seasonings, and dry coating systems to all of the major poultry companies in the United States as well as the frozen food, meat, and food service industries. We develop and manufacture custom flavor profiles that meet our customers' specific needs. Our process takes innovation and extensive knowledge of the food industry. Requirements: Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED). One to three years' experience in a professional IT environment Language Skills Must be able to speak, read and write in English. Ability to read and interpret documents such as safety rules, operating instructions and procedure manuals. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Computer Skills To perform this job successfully, an individual should have in depth knowledge of computers, Database software; Design software; Development software; Internet software; Inventory software; Manufacturing software; Order processing systems; Project Management software; Spreadsheet software and Word Processing software. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to physically perform the following: Stand, sit and and/or walk for the duration of the shift Use hands to finger, grip, handle, or feel and reach with hands and arms Talk and hear Occasionally required to climb or balance and stoop, kneel, crouch, or crawl Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to wet and/or humid conditions and moving mechanical parts. The employee is frequently exposed to fumes or airborne particles; toxic or caustic chemicals; extreme cold and extreme heat. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually loud Competencies To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes complex or diverse information; Collects and researches data. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations. Interpersonal Skills - Maintains confidentiality. Oral Communication - Listens and gets clarification; Responds well to questions. Written Communication - Writes clearly and informatively; Able to read and interpret written information. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position. Quality - Demonstrates accuracy and thoroughness. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Ability to maintain regular and punctual attendance. Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Asks for and offers help when needed.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $19.75/Hour