Help desk analyst jobs in Aurora, CO - 1,209 jobs

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description Our Verticomm team is expanding and we are currently seeking experienced Help Desk associates to join our team. We're looking for career minded and motivated technical specialists who enjoy working in a collaberative team environment and who enjoy helping customers in a various technical environments to resolve technical issues utilizing a wide range of solutions. ***************** Help Desk Support Engineer Due to expansion we are currently seeking one Tier 1 and one Tier 2 Help Desk Support Engineer. You will be responsible for answering customer calls and emails, preparing and monitoring service tickets, and performing remote technical support. You must have strong customer service skills, proficiency with Microsoft Office, experience working with a Help Desk ticketing system and a life-long learning mentality. Candidate must be comfortable working in a fast-paced team environment and truly enjoy helping their team and customers. Essential Responsibilities: Provide a wide range of technical support to a large client base Resolve support requests professionally and efficiently Work with our internal engineering team on escalated issues Utilize a help desk ticketing system to track incidents and communicate with clients regarding incident progress, changes and service outages Create and maintain knowledge base documentation Install, test and configure new computers, servers, software, printers and network equipment Complete proactive and reactive maintenance of servers and workstations remotely. Contribute to a highly-productive team environment. Requirements Knowledge/Skills Required: PC and Mac support Active Directory management Proficient in Microsoft Office, Exchange and Office 365 Network hardware and connectivity troubleshooting/configuration (switches, firewalls, VPN, NAS devices, WAPs, etc.) Windows Server 2008 and 2012 support Basic computer security concepts Knowledge base management Education/Experience Required: Minimum of High School diploma, Associate's or Bachelor's degree in Computer Science preferred Minimum of 2 years' experience working in a technical support role, 3-5 years' experience preferred A+ , Net +, Sec + certification preferred Work environment: Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. We offer underground parking and the office is light rail assessable. Benefits and Perks: Pay rate- $25-$35 per hour or higher based on credentials and experience. Generous vacation policy, paid holidays, and paid sick time Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid) Short-Term and Long-Term Disability Insurance Company-paid Group Life insurance Company-paid Employee Assistance Program (EAP) Employee-paid Pet Insurance and optional supplemental insurance coverage Vested 401(k) with company match and financial wellness programs Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options Career growth and learning opportunities ...and so much more! Other reasons why you should join our team: We were recently awarded INC Magazine's recognition as a top 50 fastest growing companies in Colorado and we're included in INC Magazines list of top 5000 fastest growing company in the US for the 10th year in a row! We have consistently grown double digits since 2000. Why join our team: We believe hard work, employee recognition, teamwork and collaboration are key to success for our team and our clients. We believe in giving back and supporting our community and participate in numerous charitable events through our partnerships, client relationships and company sponsored events. We have a strong philosophy and proven track record of promoting from within and offer numerous career paths including: • Team Lead, Supervisor and Management for our various departments • Internship to hire, Specialist Sales Roles, Named Account Management, Sales and Branch Management • Mentorship, Tiered advancement for Help Desk Specialists and Engineers, Project and Management opportunities for our IT division We love sports and our sales teams attend multiple sporting events with clients through partnerships with the Denver Nuggets, Broncos, The Colorado Rockies, Arizona Cardinals and Diamondbacks, and the Kansas City Chiefs. Some employee events throughout the year include; picnics, happy hour events, a presidents club trip, golf outings, sports leagues and the coveted award for best chili at our annual cook off. #jp2 Position Requirements Full-Time/Part-Time Full-Time Position Help Desk Support Engineer Exempt/Non-Exempt Non-Exempt Open Date 6/4/2025 Location Main office - Denver Office About the Organization At ACP our goal is to assist our clients by optimizing technology, enhancing productivity, reducing business risk and maximizing return on investment. Leveraging our expertise and experience, we offer a customized approach to designing, developing and implementing end-to-end solutions scaled to meet client needs. We were recently awarded INC Magazine's recognition as a top 50 fastest growing companies in Colorado and we're included in INC Magazines list of top 5000 fastest growing company in the US for the 10th year in a row! We have consistently grown double digits since 2000. Why join our team: We believe hard work, employee recognition, teamwork and collaboration are key to success for our team and our clients. We believe in giving back and supporting our community and participate in numerous charitable events through our partnerships, client relationships and company sponsored events. We have a strong philosophy and proven track record of promoting from within and offer numerous career paths including: • Team Lead, Supervisor and Management for our various departments • Internship to hire, Specialist Sales Roles, Named Account Management, Sales and Branch Management • Mentorship, Tiered advancement for Help Desk Specialists and Engineers, Project and Management opportunities for our IT division We love sports and our sales teams attend multiple sporting events with clients through partnerships with the Denver Nuggets, Broncos, The Colorado Rockies, Arizona Cardinals and Diamondbacks, and the Kansas City Chiefs. Some employee events throughout the year include; picnics, happy hour events, a presidents club trip, golf outings, sports leagues and the coveted award for best chili at our annual cook off. This position is currently accepting applications.

At Horizon Organic, we're growing a culture of passionate people driven to do good for the horizon we all share. We're building the tomorrow we want to see. Every single day. Joining our team means being part of a dynamic environment where your skills are valued, and your contributions make a real difference. We offer diverse opportunities for career growth and development. Embark on a rewarding journey with us in shaping the future of organic dairy! Two generations of families-and counting-have grown up on Horizon Organic milk. From the start, as the leading organic milk producer in the U.S., Horizon has been committed to delivering innovative, nourishing dairy that growing families can rely on. In 2023, Horizon Organic became a brand of Platinum Equity . Today, Horizon works with more than 500 farmers across the U.S. to bring high-quality, certified organic milk to consumers. For more information on Horizon's full portfolio of organic dairy products, visit Horizon.com. About the Job: We are currently looking to hire an IT Project Analyst! The IT Project Analyst will work closely with cross-functional teams, vendors and consultants to analyze processes, recommend improvements, and manage the implementation of solutions. The ideal candidate will serve as a key liaison between business stakeholders and IT, ensuring organizational processes are effectively supported, optimized, and enhanced through IT solutions. The ideal candidate will bring a blend of analytical capability, project coordination skills, and a desire to learn and grow within an IT environment. This is a hybrid position with an expectation of 3 days per week on site in Broomfield, CO. This role may be responsible for, but not limited to: Project Support & Coordination Support project planning activities, including developing timelines, tracking milestones, and preparing project documentation. Coordinate project activities, timelines, and deliverables across technical and business teams. Support project documentation including requirements, user stories, process flows, meeting notes, action logs, and status reports. Business & Systems Analysis Work with business stakeholders to gather, analyze, and document requirements. Evaluate current business processes and identify opportunities for improvement or automation. Assist in translating business needs into functional specifications and requirements for IT development teams or external vendors. Cross-Functional Collaboration Partner with Finance, Sales, Operations, Supply Chain, and other business units to ensure alignment between technology solutions and business goals. Communicate effectively with both technical and non-technical stakeholders Other duties as assigned. The base compensation range for this position is $90,000 - $115,000 commensurate with experience. About You: Education and Experience: Bachelor's degree in Information Technology, Business, Management Information Systems, or a related field (or equivalent work experience). 1-3 years of experience in IT, business analysis, project coordination, or related fields. Familiarity with enterprise systems such as SAP ECC, HighRadius, Xtel, or Power BI. Understanding of core business processes (e.g., Order-to-Cash, Procure-to-Pay, Finance, Sales). Strong analytical and problem-solving skills. Excellent communication, documentation, and organizational abilities. Ability to manage multiple tasks and work effectively in a fast-paced, cross-functional environment. Knowledge, Skills and Abilities: Exposure to project management methodologies (Agile, Waterfall, hybrid). Experience assisting with UAT, system configuration, or data validation. Familiarity with integration concepts, data flows, or APIs (a plus). Basic reporting or visualization skills using Power BI or similar tools. Experience in gathering business requirements, writing functional specifications, documenting processes, and working closely with technical teams. Willingness to learn satellite applications integrated with SAP, like Xtel and High Radius Ability to manage multiple priorities and deliver high-quality results under tight deadlines. Excellent communication and stakeholder management skills.

At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.

Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space. Summary Redwire Space Solutions, LLC has a current opportunity for an IT Support Specialist, level 5 role as a part of the IT Service Team located at our facility in Longmont, CO. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems. Responsibilities Serve as the Serve as the first point of contact for internal staff seeking technical assistance Respond to events / problems and record their resolution in help desk ticketing software Basic administration of a hybrid environment with both Active Directory and Azure AD resources Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment Assist in imaging, creating new hire accounts, and Termination processes Communicate clearly with customers and provide regular updates, status and information Perform limited maintenance on servers and critical laboratory and testing systems Pass on any feedback or suggestions by users or management to the appropriate team Determine process improvements, best practices, and develop new processes Typical Week: 85% escalated desktop/app support, 10% Windows server/network support, and 5% admin/meetings. Ideal Experience Bachelor's degree, with a minimum of two or more years' experience in IT or similar role in a Managed Services Provider environment. Willing to consider relevant work experience in lieu of degree Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration or certification Experienced in desktop operating systems such as Windows 10, 11, mac OS, and Linux Experienced configuring, supporting, troubleshooting and administering Windows workstations Experienced troubleshooting hardware and software issues through remote control software Support a hybrid environment with both Active Directory and Office365 resources Must have current CompTIA Security+ certification, or willing to obtain within 90 days of employment Some travel may be required Desired Skills Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight, with a focus on customer service Excellent communication, collaboration, and problem-solving skills Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations Experience with iOS and Android mobile operating systems CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus Experienced with Microsoft Teams architecture, features, and functionalities Solid understanding of computer systems, mobile devices, and other tech products Motivation and drive to develop yourself personally and professionally Identify and suggest possible improvements on procedures Ability to obtain a US Government Security Clearance Pay Range $36/hr.- $49/hr. Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence. Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles. Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here

Visa does not support immigration for this role Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description We are seeking a dedicated and highly motivated Senior Support Role (Entry Level)team member to support our 24O7 operational environment. The ideal candidate will have a developing understanding of systems, networks, and applications, and will be responsible for monitoring, triaging, and coordinating support activities to ensure optimal service performance. This role is part of a shift-based operations team and plays a key part in maintaining Visa's high availability standards. Work Schedule Requirements: This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location. Weekend and Holidays will be required. Shift Work: 12-hour shifts (6:00am - 6:30pm) Week 1: Monday, Tuesday, Friday, Saturday and Sunday Week 2: Wednesday and Thursday Responsibilities 1. Technical Proficiency Monitor and maintain systems, applications, and infrastructure components within a production environment. Use monitoring tools and ticketing systems to detect, track, and respond to alerts or incidents. Follow documented procedures to troubleshoot issues and escalate when necessary. Maintain accurate and high-quality documentation for incidents, tasks, and operational workflows. 2. Analytical Skills Review and interpret logs, alerts, and monitoring data to identify abnormalities or early indicators of potential issues. Apply logical and structured analysis to determine root causes or next steps. Maintain strong attention to detail when tracking multiple operational tasks or system behaviors. 3. Problem-Solving Skills Respond to incidents by diagnosing and resolving issues or coordinating with internal support groups as required. Prioritize tasks effectively during high-volume or high-pressure periods. Participate in incident, problem, and change management activities in alignment with operational standards. Balance multiple issues at once while maintaining accuracy and service levels. 4. ITIL Knowledge Understand and follow ITIL-aligned processes, including Incident, Problem, and Change Management. Support the execution of operational tasks in accordance with service quality and SLA requirements. Partner with cross-functional teams to ensure seamless service delivery across the IT service lifecycle. 5. Communication Skills Communicate clearly and professionally with team members, internal stakeholders, and partner teams. Document incidents, changes, and troubleshooting steps in a consistent and detailed manner. Provide timely updates during active issues and escalate appropriately. 6. Time Management Resolve or escalate incidents within defined SLAs and operational timelines. Manage workload effectively during 12hour shift cycles and prioritize tasks based on business impact. Specialization Support Lanes Application Support Lane Support application-specific workflows such as batch jobs, billing cycles, or transaction processing. Monitor application health and coordinate fixes or enhancements with engineering teams. Monitoring & Incident Response Lane Lead or assist during major incidents by facilitating bridge calls and driving collaboration. Correlate alerts across multiple platforms to identify root causes and expedite resolution. Payments & Transaction Operations Lane Monitor and support financial processing flows, settlement jobs, or batch operations. Ensure timely completion of mission-critical payment processes. Automation / Tools Lane Support development or maintenance of scripts, automations, or dashboards to enhance operational efficiency. Visa will accept applications for this role until at least January 20, 2026. Qualifications Basic Qualifications High school diploma or equivalent Preferred Qualifications: Relevant experience in IT operations, service desk, or technical support preferred. ITIL Foundation Certification preferred but not required. Strong technical, analytical, problem-solving, and communication skills. Ability to work in a structured 24O7 shift environment, including nights, weekends, and holidays. Ability to learn and adapt quickly in a fast-paced operational environment. Detail-oriented with strong organizational and documentation skills. Basic knowledge of AI concepts and/or programming languages such as Python, Java, or SQL to support automation and data-driven solutions. Additional Information Work Hours:Varies upon the needs of the department. Travel Requirements:This position requires travel5-10% of the time. Mental/Physical Requirements:This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this position is 55,100.00 to 82,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. The Treasury Management Technical Services team has an opportunity for a TM Technical Services Specialist. What will your day look like? You will be: Responsible for providing level 1 and 2 technical support and training for new clients or users on the multiple Treasury Management products including Treasury Internet Banking, Remote Deposit, Positive Pay, ACH, Receivables Online, E-Invoicing and Payments, Outsourced Disbursements and other products. Training will include the introduction of the TM Knowledge Center to the users and may require resolution of hardware/software compatibility issues. Providing exceptional customer service to Treasury Management clients by assisting with complex technical issues related to the installation and use of software for specific bank products. Identify, investigate and propose solutions to technical issues. Work toward a resolution to root causes to prevent recurring issues. Responsible for cross-affiliate support of complex client enrollments as assigned and for coordinating file testing and transmission setups. Stay abreast of technology upgrades and product enhancements. Adhere to Bank policies and procedures. May assist with special projects as required as well as take on other duties as assigned. Qualifications: Requires a High School diploma or equivalent and 1+ years of banking, treasury and cash management products/services, IT hardware, software, computer applications, networks or other directly related experience. A combination of education and experience may meet job requirements. Working knowledge of banking, treasury and cash management products, application software, networks, PCs, LAN's, terminals and telephones. Good customer service, problem solving, analysis and communication skills, both verbal and written. Ability to train clients on Treasury Management products and systems. Ability to identify and resolve technical issues. Must be detail oriented. Good client relationship skills. Salary Range (Depending on Location and Experience): $20- 29/h Location and Schedule: This position is full-time in office with variable schedule options. The available office locations are: Denver, CO - 7222 E Layton Ave, Denver CO 80237 Houston, TX - 1801 Main Street, Houston TX 77002 Midvale, UT - 7860 S Bingham Junction Blvd, Midvale UT 84047 Apply now if you want to be part of a motivated and driven team and work with respected leaders. We need someone who is proactive, has a great attitude and wants to inspire others to achieve bank initiatives and drive loan growth.

Job Title: Data Center Technician Duration: 6-12 months (Potential to convert to FTE) Shift: M-F 8pm - 5am / 8 am - 5 pm This role utilizes advance skills to perform preventative maintenance and corrective repairs in a Data Center operation. Oversight of electrical and mechanical systems, including but not limited to: Universal Power Supply (UPS) systems, generators, chillers, Electrical Distribution, HVAC systems, Building Management Systems (BMS) systems, and CMMS Work Dispatching. ESSENTIAL DUTIES AND RESPONSIBILITIES • Perform daily site inspections of all Mechanical & Engineering (M&E) systems and technical equipment, including servicing and maintenance. • Under close supervision, complete assigned work according to established processes and procedures in accordance with Environment, Health and Safety Policy - ensuring all safety processes and PPE requirements are followed. • Also, ensure all regulatory requirements and quality standards are met. • Oversee third-party vendors, ensuring compliance with developed processes, procedures, and all applicable laws/regulations. • Accompany vendors on site visits on an as needed basis and ensure site standards are met. Help create and develop work processes, Job Hazard Analysis reports, and SOPs for critical work with risk assessment. Ensure that CERM documents and logbooks are updated. • Complete all required training in order to ensure successful completion of all job-related responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE • High School Diploma/GED required, with 2-4 years of experience in mechanical or electrical engineering, preferred. • Knowledge of emergency response/standby/call out activities and protocols. Strong background in either HVAC or Electrical, preferred.

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Your Mission BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience. Responsibilities Network Configuration and Maintenance: Ensure network security, performance, and scalability. Monitor network traffic, troubleshoot connectivity issues, and implement solutions. Collaborate with global stakeholders to enforce network security policies and practices. IT Project Management: Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization. Define project scope, objectives, and schedules. Support and Administration: Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience. Advocate for the importance of information systems security and support the implementation of critical processes and security practices. Onsite Support & Customer Partnership Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams. Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans. Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise. Annual compensation range: $85,000.00 - $95,000.00 annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Requirements, Skills & Abilities Bachelor's degree in Information Technology, Computer Science, or a related field 2-5 years of experience in network administration and IT project management Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment Strong attention to detail, process development and project/organizational management Highly organized in working, thinking and prioritizing Ability to travel domestically and internationally, as required, up to 50% of the time Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents. 401(k) with Generous Match: Secure your financial future with our competitive retirement plan. Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too! Ancillary Insurances: Including vision, accident, and critical illness insurance. Generous Paid Time Off: Achieve the optimal work-life balance. Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most! Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential. BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

Job Description 100% on Site. Our direct client has an opening for a Help Desk Technician 48 is 14 months with the option of extension, and the client is in Golden, Colorado 80401 The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software. Responsibilities for Help Desk Technician Manage Help Desk tickets in a timely manner Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved Document customer interactions Resolve customer reported issues Escalate unresolved issues to the next Tier Install, make changes and repair computer hardware and software Monitor and respond quickly to incoming requests related to IT issues. Maintain computer systems and act as support if any system goes down. Assist with onboarding and offboarding of new or outgoing users. Install, configure, maintain and upgrade PC software. Tier 1 Networking and troubleshooting as well as support Qualifications for Help Desk Technician Experience working in a help desk environment Flexibility to work a variety of shifts with minimal notice Must have reliable transportation Must be able to pass a background check Proficiency with Windows, Linux, and IOS computers Excellent oral and written communication skills Detail oriented and highly organized to keep tickets in order Ability to remain calm and professional in stressful situations Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise. Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment Understanding and appreciation for information security within systems and user devices. Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years. Job Description POSITION SUMMARY: Under minimal supervision provides analysis and technical expertise in an existing or changing/emerging environment. Performs a broad range of tasks which may include research, analysis, design, coding and testing, installation, maintenance, support, training, evaluation and selection, enhancement and implementation of SharePoint 2013 solutions. ESSENTIAL DUTIES: • SharePoint site design, enhancement and development • Respond to and analyze business requirements, interact with users to refine requirements, design, develop, and test implementation • SharePoint master pages, styles, layouts, themes, composed looks and search display templates • SharePoint responsive designs and/or mobile device channels development • SharePoint web services and web parts • Conducts research and identifies problems and significantly improve, change or adapt existing methods and techniques in accordance with business needs. • SharePoint 2010 and 2013 Enterprise • Create new SharePoint Pages including data-driven web parts using SharePoint technologies. • Convert business requirements into technical solutions using appropriate and applicable SharePoint technologies. • Create custom forms and SharePoint workflows to guide end-users through complex business processes • Help with end user training and has the ability to interact with internal customers to provide guidance with SharePoint related tasks. • Document both business and technical requirements, workflows, and processes as communicated by management. Qualifications Required Experience: • Bachelor's Degree in related field or equivalent experience • 3 to 5 year experience in delivering SharePoint based solutions for the business using SharePoint standard functionalities and customization • Experience developing web parts, best practices and feature deployment. • Experience with form building and custom workflow development. • Direct experience using SharePoint 2010 or later (2013 preferred). • Expert in all out-of-the-box features in SharePoint 2010 and 2013. • Manage existing and develop solutions with Office InfoPath Forms Services • Requires in-depth knowledge of Systems Analysis and Design concepts and associated tools. • Demonstrated ability to lead projects, including project management tool experience, leading project teams, and coordination with client personnel. • Knowledge and use of relevant PC software applications and skills to use them effectively. • Demonstrated ability to communicate effectively both verbally and in writing. • Solid analytical and problem solving skills • Solid communication and presentation skills • Highly organized individual, capable of handling multiple competing priorities and comfortable working with a team of systems administrators and business users Additional Information Candidate must be available for Onsite Interview in Highlands Ranch, CO

The IT Support Specialist provides hands-on technical support, manages user access and hardware, and ensures a secure, reliable IT environment. This role supports both onsite Denver employees and distributed team members. Because of hardware handling, office support, and onsite troubleshooting, this position requires being onsite in Denver several days per week. Key Responsibilities End-User Support * Provide Tier 1-2 support for employees in the Denver office and remote team members. * Troubleshoot: * Microsoft 365 / Outlook * Slack * Zoom * VPN and basic networking * Mac and Windows device issues * Printers, monitors, docking stations, and peripherals * Manage and resolve helpdesk tickets in a timely, communicative manner. Systems Administration * Administer user accounts, access, and policies in: * Azure AD / Entra ID * Microsoft 365 Admin Center * Slack Admin * Airbase (cards, reimbursements, approval routing) * Salesforce (basic access, MFA, login troubleshooting) * Assist Internal Systems team in supporting system enhancements, integrations, and rollouts. Hardware & Asset Management * Own end-to-end laptop lifecycle: ordering, imaging, Kandji enrollment, configuration, shipping, and returns. * Maintain accurate hardware and software inventory. * Support hardware troubleshooting, repairs, and replacements onsite. Security & Compliance * Manage device security and compliance using Kandji for: * Device enrollment * Configuration profiles * Patch management * Lost/stolen device controls * Enforce security standards: disk encryption, MFA, OS updates, compliance automations. * Assist with SOC 2 evidence gathering and maintaining related controls. * Promote least-privilege and secure-by-default practices across systems. Project & Collaboration * Work closely with Internal Systems, Engineering, and Finance. * Support ongoing improvements and deployments across: * Salesforce * NetSuite * Boomi * Airbase * Avalara * Document recurring issues and propose automation or process improvements where possible. Requirements Must-Have * 2-4+ years of IT support or helpdesk experience. * Strong Mac and Windows support skills. * Experience with Azure AD / Entra ID and Microsoft 365 administration. * Hands-on experience with Kandji. * Strong troubleshooting and communication skills. * Ability to work onsite in Denver several days per week. Nice-to-Have * Slack admin experience * Basic Salesforce user support * PowerShell or bash scripting basics * Fundamental networking knowledge (DNS, VPN, Wi-Fi) * Experience with SOC 2 or similar compliance frameworks Success Measures (First 90 Days) * Handles Tier 1-2 support independently and proactively. * Owns onboarding/offboarding and keeps processes running smoothly. * Maintains accurate asset inventory and consistent Kandji compliance. * Understands core system relationships and escalation paths. * Provides dependable, friendly, and efficient support to employees.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description desktop support location:denver ,co support platform is Microsoft OS including Win7 and some Win10 (piloting). In addition there is a need for some current MAC OS support (corporate environment) including OS troubleshooting, imaging, and builds. The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft. This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices. The candidate must be able to provide on site and remote support of high level and executive end users through the use of in person, phone, and Remote Takeover tools. Superior Customer Service skills are essential and the candidate must have outstanding communication skills both verbal and written. Additional Information For more information, Please contact Shubham ************

A new space race has begun. True Anomaly seeks those with the talent and ambition to build innovative technology that solves the next generation of engineering, manufacturing, and operational challenges for space security and sustainability. OUR MISSION The peaceful use of space is essential for continued prosperity on Earth-from communications and finance to navigation and logistics. True Anomaly builds innovative technology at the intersection of spacecraft, software, and AI to enhance the capabilities of the U.S., its allies, and commercial partners. We safeguard global security by ensuring space access and sustainability for all. OUR VALUES Be the offset. We create asymmetric advantages with creativity and ingenuity What would it take? We challenge assumptions to deliver ambitious results It's the people. Our team is our competitive advantage and we are better together YOUR MISSION We are seeking an experienced IT Support Analyst to join our growing team. The IT Support Analyst will be responsible for providing Tier 1 & 2 technical support to employees, as well as maintaining and troubleshooting computer systems, networks, and hardware. This role requires excellent problem-solving skills, attention to detail, and the ability to work well under pressure. RESPONSIBILITIES Serve as the first point of contact for all IT issues, providing support via phone, email, remote tooling (Teams/BigFix), and in-person interactions Be a point of contact for your assigned office, collaborating with IT Engineering, AV, and Workplace teams to ensure timely resolution of technical issues Troubleshoot and resolve technical issues related to computer systems, networks, and hardware Troubleshoot and support mac OS, Windows, and ChromeOS environments Ensure ongoing usability of client computers, peripheral equipment, and software within established standards (desktops, laptops, printers, copiers, etc.) Ensure in-office AV equipment in conference rooms is maintained and working properly, providing support when needed Install, configure, and maintain computer systems, networks, and hardware Assist with onboarding new hires, including hardware deployment, equipment setup, and software provisioning Assist with the deployment and maintenance of new hardware and software including mac OS, Windows, True Anomaly engineering software, and O365 tooling Provide support for core software platforms including O365, Teams, and company SaaS applications Maintain accurate documentation of technical support requests and resolutions; assist in keeping our knowledge base and documentation up-to-date Monitor and maintain system performance and security Become familiar with all aspects of our IT environment to help support, maintain, and scale it Participate in on-call rotations to provide IT/Technical support 24/7; this position requires the ability to respond to critical tickets/incidents outside of regular working hours QUALIFICATIONS 3+ years of experience in IT support, helpdesk, or end-user desktop support Strong knowledge of computer systems, networks, and hardware Demonstrated proficiency with Windows, mac OS, and ChromeOS Demonstrated proficiency with MDM tools (Intune, JAMF, BigFix) Proficient in Bash/Shell scripting; experience with automation of basic tasks using Bash/Shell/Python scripts Experience with remote support tools and technologies Experience with cloud-based technologies and services (e.g., Azure) Experience with Cisco networking equipment Excellent troubleshooting and problem-solving skills Ability to establish priorities, work independently, and successfully manage multiple projects Strong communication skills with all types of people and personalities A self-starter with attention to detail and follow-through Passion for technology and delivering great customer service PREFERRED SKILLS AND EXPERIENCE Experience with aerospace or high-tech manufacturing. Current active DoD TS/SCI clearance. COMPENSATION Base Salary: $65,000 - $90,000 Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience. ADDITIONAL REQUIREMENTS Work Location-Successful candidates will be located near Denver. While we observe a hybrid work environment, some work must be done on site. Work environment-the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job. Physical demands-the physical demands of the job, including bending, sitting, lifting and driving. This position will be open until it is successfully filled. To submit your application, please follow the directions below. #LI-Onsite To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. True Anomaly is committed to equal employment opportunity on any basis protected by applicable state and federal laws. If you have a disability or additional need that requires accommodation, please do not hesitate to let us.

This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Qualification A+ Active Directory Adobe Acrobat Communication skills both verbal and written DOS Java JD Edwards EnterpriseOne (ERP) Learning ability Mac OS MicrosoftOffice Windows 10 Windows 9x/2000/XP/NT/Vista/7 Qualifications Candidate will be providing remote support (phone) to users in a Windows based environment. Duties will include answering the phone, understanding and documenting user issues, creating tickets, resolving issues or providing escalation when needed. Support will include password reset, troubleshooting problems with Office products, smart phones issues, calendar and email issues, etc. Job duties may include direct, in person support when users come to the Service Desk (walk up service). Requires excellent customer service skills in person, over the phone and via email. Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Lives local. In person interview required. Additional Information Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130

Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment. As a Technology Support Specialist at JPMorgan Chase in Corporate Sector Infrastructure Platforms, you are a key part of a team that leverages best practices to support day-to-day technology activities. Your role involves assisting and troubleshooting hardware, software, and technology issues within the firm. You are committed to executing with efficiency and are focused on continuous improvement in service delivery, all while upholding a high level of customer satisfaction. Job responsibilities Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures Utilizes established problem-solving techniques and diagnostic tools to systematically identify, analyze, and resolve technical issues, ensuring minimal downtime and optimal system functionality Applies emerging knowledge of hardware components, networking concepts, and operational management to support and maintain technology systems Contributes to the improvement of processes and procedures by identifying optimization areas and providing feedback on potential solutions Required qualifications, capabilities, and skills Up to 6 months of experience in problem-solving and delivering first contact end-user support to help resolve issues in real-time, including hardware, software, and network support Exposure to support communication and resolution tools such as live chat, incident/service request management, and runbooks to help solve system issues Baseline knowledge of typical technology operational issues Preferred qualifications, capabilities, and skills Familiarity with troubleshooting techniques for hardware, software, and technology systems Capability to document issues, procedures, and root cause analysis Ability to balance tasks while documenting outcomes

Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space. Summary Redwire Space Solutions, LLC has a current opportunity for an IT Support Specialist, level 5 role as a part of the IT Service Team located at our facility in Longmont, CO. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems. Responsibilities * Serve as the Serve as the first point of contact for internal staff seeking technical assistance * Respond to events / problems and record their resolution in help desk ticketing software * Basic administration of a hybrid environment with both Active Directory and Azure AD resources * Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment * Assist in imaging, creating new hire accounts, and Termination processes * Communicate clearly with customers and provide regular updates, status and information * Perform limited maintenance on servers and critical laboratory and testing systems * Pass on any feedback or suggestions by users or management to the appropriate team * Determine process improvements, best practices, and develop new processes * Typical Week: 85% escalated desktop/app support, 10% Windows server/network support, and 5% admin/meetings. Ideal Experience * Bachelor's degree, with a minimum of two or more years' experience in IT or similar role in a Managed Services Provider environment. Willing to consider relevant work experience in lieu of degree * Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration or certification * Experienced in desktop operating systems such as Windows 10, 11, mac OS, and Linux * Experienced configuring, supporting, troubleshooting and administering Windows workstations * Experienced troubleshooting hardware and software issues through remote control software * Support a hybrid environment with both Active Directory and Office365 resources * Must have current CompTIA Security+ certification, or willing to obtain within 90 days of employment * Some travel may be required Desired Skills * Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight, with a focus on customer service * Excellent communication, collaboration, and problem-solving skills * Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations * Experience with iOS and Android mobile operating systems * CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus * Experienced with Microsoft Teams architecture, features, and functionalities * Solid understanding of computer systems, mobile devices, and other tech products * Motivation and drive to develop yourself personally and professionally * Identify and suggest possible improvements on procedures * Ability to obtain a US Government Security Clearance Pay Range $36/hr.- $49/hr. Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence. Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles. Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here

TekWissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each clients requirements and span the services spectrum from Application Development/Maintenance, testing, IT Consulting & staffing for IT Infrastructure Management through strategic consulting and industry oriented Business Process. Our end-to-end Business Process as a Service (BPaaS) solutions support complex, high-value, knowledge based work. Combining applications, platforms, infrastructure, knowledge processes, and domain expertise allows us to deliver greater efficiencies and innovative business capabilities. Why TekWissen • Proven experience in delivering high performance data driven results since 2009. • We give our clients access to the same collaboration tools used internally by our development team, providing full visibility into project progress and team communication. .Client also has access to source code, so you can provide feedback early on. • Same team throughout the whole development phase and support. We consider loyalty to be our strategic priority. • Competitive cost structure utilizing offshore resources. • Ability to provide cost efficient post launch support. • Time zone allows daily morning Scrum meeting with entire team. For clients in the US, the overlap is 10-12 hours a day. • Low up-front investment we are open to start with a small trial project. • No lock-in - You can adjust the team size up and down as needed upon two weeks' notice • Our projects managers are based in both the US and India. You can opt for a US-based project manager. • We work on fixed price projects, essentially taking on the risk for cost overruns and miscalculations. This also helps clients budget with more certainty. • Keep you in the know of where the industry is going so you get the advantage of new technology. Job Description Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Qualifications Microsoft Office MicrosoftOffice Team work Windows 10 Windows 8, 8.1, 10 Windows 9x/2000/XP/NT/Vista/7 Additional Information All your information will be kept confidential according to EEO guidelines.

We are seeking a highly motivated and user-oriented IT Support Specialist to join our growing team. In this role, you will play a crucial part in providing technical assistance and support to our employees, ensuring they have the necessary tools and technology to be successful. You will be the first point of contact for resolving IT issues, troubleshooting problems, and providing timely and effective solutions. You will proactively identify and prevent technical issues, rather than just react to them. You will collaborate on solutions to improve IT and company processes. Responsibilities: Provide technical support to employees: Own the onboarding process to provide consistent training for incoming employees and contractors, including the onboarding training materials. Respond to user support requests via ticketing system, phone, email, or chat. Diagnose and resolve hardware and software issues. Set up user workstations or equipment swaps for new hires, including cable management. Provide audio/visual setup and support for meetings. Troubleshoot network connectivity problems. Assist with the installation and configuration of software and hardware, including interfacing with warranty services. Provide basic training and guidance on IT systems and tools. Provide support and maintenance via MDM/UEM software. Maintain the IT ticketing system and create/support other ticketing systems. Maintain IT documentation: Create and update knowledge base articles and troubleshooting guides. Document IT processes and procedures. Maintain accurate records of IT assets and inventory. Collaborate with IT team members: Work closely with other IT staff to resolve complex issues. Contribute to the development and implementation of IT projects. Participate in team meetings and knowledge-sharing sessions. Facilitate keeping IT equipment in stock. Ensure customer satisfaction: Provide timely and effective support to all employees. Maintain a positive and helpful attitude. Strive to exceed user expectations. Requirements: Associates or higher degree from an accredited university, or equivalent relevant technical work experience. 1+ years of experience in an IT support or customer service-related role. Strong understanding of computer hardware and software. Familiarity with networking concepts and protocols. Experience with troubleshooting and resolving IT issues. Excellent communication and interpersonal skills, both verbal and written. Ability to explain technical concepts clearly and concisely. Patience and empathy in dealing with frustrated users. Strong analytical and problem-solving abilities. Take ownership of and be accountable for your areas of responsibility. Look for new areas of responsibility to take ownership of when possible, but not to the detriment of current responsibilities. Requires the physical ability to lift and carry equipment (up to 50 lbs), perform detailed work with hands, and work in various positions and locations. Preferred Qualifications: Experience working with Windows, mac OS, Linux, iOS, and Android operating systems. Experience with Google web applications and Google Workspace. Experience providing effective remote support for colleagues. Experience with helpdesk and MDM/UEM software. Salary and Benefits The salary range for this position is offered at $58,000-$65,000 Along with our competitive salary, we offer great rates on company-sponsored medical, dental, and vision insurance, with HSA-eligible plans available. We also provide generous retirement benefits, including up to a 6% 401(k) match, as well as holidays, vacation, and sick leave. Opportunities for career growth and advancement. Team of One - We operate as one team, all working towards the same goal to build the best solutions for our customers.

Tier 1 Help Desk Technician At Haselden Construction, our vision is to be a great builder, and our purpose is to help our team members become the best version of themselves. Haselden's team members take great pride in providing their respective customers with a superior level of service and our simple - but profound - purpose statement is top of mind for every project manager, superintendent, and team member - whether on a job site or when supporting project operations from the main office. We offer a progressive, positive, and challenging - yet fun - work environment and cutting-edge tools to help you with career growth, personal development and achieving your maximum potential. Our extensive benefits program, dynamic team atmosphere and strong core values help create the best environment for our staff and the best service for our clients. Company Benefits: Medical, Dental and Vision Insurance Health Savings Account Flexible Savings Account Basic Life & AD&D 401K Plan PTO Short Term Disability Voluntary Life and AD&D Voluntary Accident & Critical Illness Insurance Employee Assistance Program Team Member Bonus Program FMLA Job Summary: Tier 1 Help Desk Technician position will be under the general direction of Director of Business Integration. You will be performing skilled professional work in the management and operation of IT related duties. Job Responsibilities: Performs professional and technical work installing, maintaining, and supporting desktop computers, network equipment, mobile devices, and other hardware. End-user hardware and software support in a windows-based environment. Provide orientation and guidance to users on how to operate new software and computer equipment Audit Verizon Assets for Active/Inactive devices and reassign as directed Troubleshoot equipment, desktop workstations and related hardware. Ability to work with minimum direction and as a team player Ability to maintain confidentiality Capable of using discretion and judgement in carrying out job duties Flexibility/Ability to work with all departments effectively to support additional projects and workload as needed. Skills, Knowledge, and Position Requirements: High School Diploma or Completion of IT Internship Excellent troubleshooting skills are required. You must be able to quickly assess a situation, identify affected parties, and ask logical questions to work through issues to find and mitigate the root cause of an issue. Must be able to prioritize projects and tasks. Working knowledge of network and Microsoft operating systems. Working knowledge of CSSM HTML, SQL, and Visual Basic are a plus. Working knowledge of data integration and APIs is a plus. Ability to exercise independent judgment and act on it. Highly self-motivated, directed and organized Strong attention to detail Strong customer service orientation. Excellent analytical, mathematical, and creative problem-solving skills. Excellent listening, interpersonal, written, and oral communication skills. Logical and efficient, with keen attention to detail. Experience working in a team-oriented, collaborative environment. Ability to communicate ideas in both technical and user-friendly language. Able to stand or sit for full workday Able to bend, stoop, reach throughout the workday Lifting and transporting moderately heavy objects, such as computers and peripherals. Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components. Haselden is a drug-free workplace. As a condition of employment, candidates will be required to pass a background check and drug test Travel to project sites as needed using company-provided vehicle. Jobsites located in Colorado and Wyoming. Occasional overnight lodging required. Occasional evening and weekend work to meet deadlines. Pay: The pay range for this position is $22.00-$26.00/hour. Pay to be determined by education, experience, knowledge, skills, abilities. Haselden does not discriminate based upon any protected category with respect to the payment of wages. Haselden is an Equal Opportunity Employer, including the disabled and veterans. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.