Help desk analyst jobs in Colorado

Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Help Desk Technician to provide Tier I/II end-user IT support for USASMDC personnel. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This role ensures reliable day-to-day IT services that enable uninterrupted mission operations. Job Requirements Key Responsibilities: * Provide Tier I/II technical support for end-user systems * Install, configure, and troubleshoot Windows-based hardware and software * Support thin clients, zero clients, printers, and peripherals * Perform hands-on troubleshooting and issue resolution * Apply system configurations in compliance with STIG requirements * Support Defense Travel System (DTS) users, as required Qualifications: * Secret clearance (required) * DoD 8140 certification, as applicable * 4 to 7 years of experience providing IT help desk or desktop support * Experience supporting DoD IT environments * Knowledge of Windows operating systems and end-user hardware * Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) Salary range: $70-110k We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************

IT Help Desk Technicians utilize several skills to provide all-star service to Applied Tech's internal teams and customer support to our clients. You will be onsite at a client site all of the time, 40 hours a week. You understand high-quality customer service, respond with appropriate professionalism and urgency, and have a knack for adapting your interpersonal style to many different types of users. You know how to support integrated enterprise applications, troubleshoot hardware and software, and keep users up and running. Candidates should possess effective communication and a client-first mindset. This is a full-time position and includes our entire suite of benefits. This is not a contract position. You will be required to report onsite M-F at our client location, located in Arvada, CO. Employees must be U.S. Citizens or authorized to work in the U.S. and complete an I-9 Form upon hire. Primary Responsibilities Technical issues involving Microsoft's full suite of business applications and operating systems. Technical issues involving Apple's full suite of business applications and operating systems. Hardware and software support, maintenance and updates for desktops, printers, and mobile devices. Mobile Device Management (MDM) for Mac management. General knowledge hardware and software support for servers. General knowledge firewalls, switches, and wireless access points. Logging client issues correctly in our ticket management system. Substantial customer service focus with proven results for client satisfaction. Demonstrate complete ownership and accountability of incoming tickets. Address time sensitive issues promptly. Candidates will be required to field incoming requests while working on several items at one time. Must be able to meet deadlines and effectively communicate issues/solutions. Logging client issues correctly in our ticket management system. Ability to work with vendors to get customer environment stable. Candidates will be required to field incoming requests while working on several items at one time. Must be able to meet deadlines and effectively communicate issues/solutions. Must be able to go on-site to help with the needs of the customer. Education and Qualifications Minimum 3 years' experience in help desk environment or related field. Excellent communication and customer service experience Active driver's license and proof of auto insurance Mobile Device Management (MDM) for Macs Revit knowledge and experience Windows and/or Apple operating systems General Knowledge of Microsoft Exchange (On-Premises and Online) General Knowledge of Hypervisor technology (Hyper-V and VMware) Understanding of networking including DNS, DHCP, TCP/IP Microsoft Server technologies including Active Directory, File/Folder Permissions, Print Management, Remote Desktop, etc. Certification required within six months of being hired Compensation $55,000-$70,000 Annual Salary- depending on experience Soft Skills Supervision/Autonomy Able to independently set direction and scope of work. Able to evaluate the work of others and make decisions that affect personal or team productivity within a well-defined area of responsibility. Planning/Organization Able to organize incoming request for work from multiple sources and plan projects without well-defined goals, maintaining day to day productivity with few requests for help. Process Management Understands and follows established processes. Able to adapt to ongoing changes in processes, priorities, tasks and workload. Able to help develop and define processes and process improvement for Applied Tech. Communication Strong written and verbal communication skills. Demonstrates clear and professional written communication that conveys confidence and competence. Able to explain complicated concepts with poise to large groups. People Skills/Conflict Management Strong interpersonal skills for effective interaction with clients, third parties, and teammates. Able to demonstrate confidence in high-pressure situations and resolve conflicts. Physical Requirements Ability to use computers daily in an interactive manner for extended periods of time, possibly exceeding 8 hours per day Ability to sit for an extended period Ability to frequently and accurately communicate with employees, customers, and vendors in person, via the telephone or by email NOTE: This Employee may perform other related duties as requested to meet the ongoing needs of the organization. Employees must be U.S. Citizens or authorized to work in the U.S. and complete an I-9 Form upon hire.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description LIVES LOCAL AND IN PERSON INTERVIEW REQUIRED. Job duties may include direct, in person support when users come to the Service Desk (walk up service). Candidate will be providing remote support (phone) to users in a Windows based environment. Duties will include answering the phone, understanding and documenting user issues, creating tickets, resolving issues or providing escalation when needed. Support will include password reset, troubleshooting problems with Office products, smart phones issues, calendar and email issues, etc. Requires excellent customer service skills in person, over the phone and via email. Qualifications Skill required : Active Directory, DOS, Mac OS, Microsoft Office, Windows 9x/2000/XP/NT/Vista/7, customer service Additional Information Thanks & Regards Vikas Kumar vikas.kumar(@)360itpro.com

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Your Mission BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience. Responsibilities Network Configuration and Maintenance: Ensure network security, performance, and scalability. Monitor network traffic, troubleshoot connectivity issues, and implement solutions. Collaborate with global stakeholders to enforce network security policies and practices. IT Project Management: Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization. Define project scope, objectives, and schedules. Support and Administration: Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience. Advocate for the importance of information systems security and support the implementation of critical processes and security practices. Onsite Support & Customer Partnership Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams. Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans. Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise. Annual compensation range: $85,000.00 - $95,000.00 annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Requirements, Skills & Abilities Bachelor's degree in Information Technology, Computer Science, or a related field 2-5 years of experience in network administration and IT project management Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment Strong attention to detail, process development and project/organizational management Highly organized in working, thinking and prioritizing Ability to travel domestically and internationally, as required, up to 50% of the time Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents. 401(k) with Generous Match: Secure your financial future with our competitive retirement plan. Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too! Ancillary Insurances: Including vision, accident, and critical illness insurance. Generous Paid Time Off: Achieve the optimal work-life balance. Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most! Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential. BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years. Job Description POSITION SUMMARY: Under minimal supervision provides analysis and technical expertise in an existing or changing/emerging environment. Performs a broad range of tasks which may include research, analysis, design, coding and testing, installation, maintenance, support, training, evaluation and selection, enhancement and implementation of SharePoint 2013 solutions. ESSENTIAL DUTIES: • SharePoint site design, enhancement and development • Respond to and analyze business requirements, interact with users to refine requirements, design, develop, and test implementation • SharePoint master pages, styles, layouts, themes, composed looks and search display templates • SharePoint responsive designs and/or mobile device channels development • SharePoint web services and web parts • Conducts research and identifies problems and significantly improve, change or adapt existing methods and techniques in accordance with business needs. • SharePoint 2010 and 2013 Enterprise • Create new SharePoint Pages including data-driven web parts using SharePoint technologies. • Convert business requirements into technical solutions using appropriate and applicable SharePoint technologies. • Create custom forms and SharePoint workflows to guide end-users through complex business processes • Help with end user training and has the ability to interact with internal customers to provide guidance with SharePoint related tasks. • Document both business and technical requirements, workflows, and processes as communicated by management. Qualifications Required Experience: • Bachelor's Degree in related field or equivalent experience • 3 to 5 year experience in delivering SharePoint based solutions for the business using SharePoint standard functionalities and customization • Experience developing web parts, best practices and feature deployment. • Experience with form building and custom workflow development. • Direct experience using SharePoint 2010 or later (2013 preferred). • Expert in all out-of-the-box features in SharePoint 2010 and 2013. • Manage existing and develop solutions with Office InfoPath Forms Services • Requires in-depth knowledge of Systems Analysis and Design concepts and associated tools. • Demonstrated ability to lead projects, including project management tool experience, leading project teams, and coordination with client personnel. • Knowledge and use of relevant PC software applications and skills to use them effectively. • Demonstrated ability to communicate effectively both verbally and in writing. • Solid analytical and problem solving skills • Solid communication and presentation skills • Highly organized individual, capable of handling multiple competing priorities and comfortable working with a team of systems administrators and business users Additional Information Candidate must be available for Onsite Interview in Highlands Ranch, CO

Bal Seal Engineering is seeking a Help Desk Analyst who provides world-class IT support to all Bal Seal employees and internal customers, delivering proactive and responsive technical assistance as needed. This role is responsible for troubleshooting hardware, software, and network issues, supporting end-user devices, and ensuring a positive customer service experience across the organization. Bal Seal Engineering delivers advanced sealing, connecting, and contact solutions that serve medical, aerospace, energy, and industrial markets. Our proprietary spring-energized seals and electrical contacts help customers achieve precision, efficiency, and reliability. Employees thrive in a culture that values craftsmanship, technical mastery, and close partnership with customers solving complex challenges. Key Responsibilities Troubleshoot and resolve software, hardware, and networking support tickets in a timely and professional manner. Issue, manage, and support employer-issued mobile and computing devices, including smartphones, laptops, USB devices, and related peripherals. Train employees on the proper use of IT systems and employer-issued devices. Perform all IT-related tasks associated with employee onboarding and offboarding. Maintain and update IT protocols, manuals, and other technical documentation. Provide courteous, prompt, and effective responses to IT support requests. Perform other related duties as assigned to support IT operations and business needs. Education High school diploma or equivalent required. Microsoft certification preferred. Experience Minimum of 2 years of experience in PC hardware support and repair strongly preferred. 2 years of experience with Active Directory and Group Policy strongly preferred. 2 years of customer service experience preferred. Experience with HelpStar or similar help desk ticketing systems preferred. Knowledge, Skills & Abilities Proficiency in PC hardware support, troubleshooting, and repair. Strong experience managing and supporting multiple mobile device types. Proficiency with Windows 11, Microsoft Office, Exchange, SharePoint, Active Directory, and Cisco products. Strong analytical and problem-solving skills. Excellent customer service and communication skills. Self-motivated, well-organized, and service-oriented with the ability to work independently. Physical Requirements Frequent standing and walking; ability to sit for extended periods at a workstation. Frequent bending, stooping, and squatting. Frequent lifting and moving of 10-25 lbs.; occasional lifting of up to 35 lbs. Frequent reaching with hands and arms to handle documents and equipment. Ability to use a keyboard and mouse for extended periods and travel throughout the facility to support users as needed. Work Environment Typical manufacturing environment. Noise levels range from quiet to moderate; hearing protection may be required in high-noise areas. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Benefits: At Kamatics, we recognize how important your career and benefits are to you and your family. We offer a full suite of benefits, including medical, dental, vision, short and long-term disability coverage, accident insurance, critical illness insurance, basic and supplemental life insurance, employee assistance plan, retirement savings and matching, and other developmental opportunities. We are committed to supporting the way you live and work. Kamatics is an Equal Opportunity Employer Veterans/Disabled - Affirmative Action Employer. This position requires using information subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Job Description 100% on Site. Our direct client has an opening for a Help Desk Technician 48 is 14 months with the option of extension, and the client is in Golden, Colorado 80401 The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software. Responsibilities for Help Desk Technician Manage Help Desk tickets in a timely manner Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved Document customer interactions Resolve customer reported issues Escalate unresolved issues to the next Tier Install, make changes and repair computer hardware and software Monitor and respond quickly to incoming requests related to IT issues. Maintain computer systems and act as support if any system goes down. Assist with onboarding and offboarding of new or outgoing users. Install, configure, maintain and upgrade PC software. Tier 1 Networking and troubleshooting as well as support Qualifications for Help Desk Technician Experience working in a help desk environment Flexibility to work a variety of shifts with minimal notice Must have reliable transportation Must be able to pass a background check Proficiency with Windows, Linux, and IOS computers Excellent oral and written communication skills Detail oriented and highly organized to keep tickets in order Ability to remain calm and professional in stressful situations Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise. Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment Understanding and appreciation for information security within systems and user devices. Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

Aspen Hospitality, a division of Aspen One, develops, owns, and operates a growing portfolio of luxury and upper-scale hotels, private clubs, and branded residential properties under The Nell and Limelight brands. This includes The Little Nell, Aspen's only Five-Star, Five-Diamond ski-in/ski-out hotel and its affiliated Residences located at the base of Aspen Mountain, as well as a new Nell property currently in development at Rockefeller Center in New York City. Aspen Hospitality's Limelight hotels are located across Colorado, with locations in Aspen, Snowmass, Denver, and Boulder, and in Ketchum, Idaho. New Limelight hotels are opening in December 2025 in Mammoth, California, and in 2028 in Charleston, South Carolina. Aspen Hospitality also owns and operates the Aspen Mountain Club, Snowmass Mountain Club, and Mammoth Lakes Mountain Club. For more information, visit ************************ Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. Position Summary The IT Support Analyst is primarily responsible for assisting in evaluating, implementing and supporting information systems, hardware and software applications and telecommunications systems across the entire spectrum of operations. This includes but is not limited to management of comprehensive day-to-day IT operations, device and desktop support, problem resolution, system installation and integration, upgrades, contingency planning and budgeting. This position primarily supports the following properties; Limelight Boulder, Limelight Denver, Limelight Mammoth, and Limelight Ketchum. This position reports to the Manager of IT Support Services. The salary range for this position is $80,000 to $90,000. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus. Job Posting Deadline Applications for this position will be accepted until October 31, 2025. Essential Job Functions/Key Job Responsibilities • Provide technical support and manage vendors to support hotel systems including but not limited to: • Workstations, laptops, and Printers • Telecommunications Systems including managed telephone carriers • Various hotel software applications including PMS/POS • Productivity Applications (e.g., Microsoft Office) • In-room guest-facing technologies • Active Directory, Entra, Azure, and Intune • Light network infrastructure such as switches, access points, and basic knowledge of VLANS, etc. • Audio Visual (AV) set up and management • Provide tier 1 support for all hospitality-related technology systems and act as the primary point of contact for initial troubleshooting and escalate complex issues as needed • Exemplify high standards of guest and employee service • Assisting with management of A/V vendors and support services, and providing guest service for in-house groups, etc. • Help implement industry standard support processes and tools, including incident management tracking and reporting, standard operating procedures, best practices, and service-level training • Manage the support and maintenance of guest-facing technology systems such as property management systems, WI-FI, and in-room entertainment to ensure these systems are functioning optimally to enhance the guest experience • Manage multiple projects at once with a focus on prioritizing enhancements to create customer and business value • Partner with Aspen One (parent) IT and Business teams to ensure support service levels are maintained • Effectively manage IT vendors, including communication, performance, issue resolution, and contracts • Maintain comprehensive documentation for IT systems, processes, and procedures. • Other duties as assigned Qualifications Education & Experience Requirements • Bachelor's degree in Information Technology, Computer Science, or a related field, relevant certifications (e.g., CompTIA A+, ITIL) are a plus, or equivalent experience in the field required • Minimum of 3 years of experience in IT support required, preferably in a hospitality environment • IT support experience in luxury hospitality preferred Knowledge, Skills & Abilities • Proven experience in managing employee end-user support, guest-facing technology, and IT service delivery in a hospitality environment • Strong technical knowledge of hotel hardware, software applications, in-room technologies, and personal computers • Ability to meet the required technical skills for all hotel IT & AV equipment in both employee and guest areas • Excellent problem-solving skills and the ability to troubleshoot and resolve technical issues efficiently • Exceptional leadership and team management skills, with a focus on fostering a collaborative and productive work environment • Strong communication and interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders • Ability to work on call including work nights, holidays and weekends as needed • Ability to learn from the business and past technology decisions, track success, and iterate to improve the technology offerings of Aspen Hospitality • Ability to effectively manage projects by using standard project management techniques including planning, communication, and budget tracking • Ability to foster a collaborative environment and model communication best practices • Ability to resolve conflicts through effective mediation with a guest service outcome in mind • Ability to comply with, support, enforce, and evolve all policies and procedures of Aspen One • Ability to travel and work on call 24/7 support as needed Additional Information Work Environment & Physical Demands • Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements • No adverse or hazardous conditions • Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance Job Benefits This position is classified as a regular full-time position eligible for the following benefits: Enrollment dates differ across the various programs. • Health, Dental and Vision Insurance Programs • Flexible Spending Account Programs • Life Insurance Programs • Paid Time Off Programs • Paid Leave Programs • 401(k) Savings Plan • Employee Ski Pass and Dependent Ski Passes • Other company perks The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at ************. This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. For an overview of Aspen One Company's benefits and other compensation visit *************************************************** Aspen One participates in E-Verify. E-Verify & Right to Work Poster

Job Description The IT Support Specialist provides hands-on technical support, manages user access and hardware, and ensures a secure, reliable IT environment. This role supports both onsite Denver employees and distributed team members. Because of hardware handling, office support, and onsite troubleshooting, this position requires being onsite in Denver several days per week. Key Responsibilities End-User Support Provide Tier 1-2 support for employees in the Denver office and remote team members. Troubleshoot: Microsoft 365 / Outlook Slack Zoom VPN and basic networking Mac and Windows device issues Printers, monitors, docking stations, and peripherals Manage and resolve helpdesk tickets in a timely, communicative manner. Systems Administration Administer user accounts, access, and policies in: Azure AD / Entra ID Microsoft 365 Admin Center Slack Admin Airbase (cards, reimbursements, approval routing) Salesforce (basic access, MFA, login troubleshooting) Assist Internal Systems team in supporting system enhancements, integrations, and rollouts. Hardware & Asset Management Own end-to-end laptop lifecycle: ordering, imaging, Kandji enrollment, configuration, shipping, and returns. Maintain accurate hardware and software inventory. Support hardware troubleshooting, repairs, and replacements onsite. Security & Compliance Manage device security and compliance using Kandji for: Device enrollment Configuration profiles Patch management Lost/stolen device controls Enforce security standards: disk encryption, MFA, OS updates, compliance automations. Assist with SOC 2 evidence gathering and maintaining related controls. Promote least-privilege and secure-by-default practices across systems. Project & Collaboration Work closely with Internal Systems, Engineering, and Finance. Support ongoing improvements and deployments across: Salesforce NetSuite Boomi Airbase Avalara Document recurring issues and propose automation or process improvements where possible. Requirements Must-Have 2-4+ years of IT support or helpdesk experience. Strong Mac and Windows support skills. Experience with Azure AD / Entra ID and Microsoft 365 administration. Hands-on experience with Kandji. Strong troubleshooting and communication skills. Ability to work onsite in Denver several days per week. Nice-to-Have Slack admin experience Basic Salesforce user support PowerShell or bash scripting basics Fundamental networking knowledge (DNS, VPN, Wi-Fi) Experience with SOC 2 or similar compliance frameworks Success Measures (First 90 Days) Handles Tier 1-2 support independently and proactively. Owns onboarding/offboarding and keeps processes running smoothly. Maintains accurate asset inventory and consistent Kandji compliance. Understands core system relationships and escalation paths. Provides dependable, friendly, and efficient support to employees. Benefits Salary Range: $65,000 - $85,000 annually, depending on experience and skill level. Benefits Include: Comprehensive medical, dental, and vision 401(k) with company match PTO, sick time, and holidays

Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space. Summary Redwire Space Solutions, LLC has a current opportunity for an IT Support Specialist, level 5 role as a part of the IT Service Team located at our facility in Longmont, CO. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems. Responsibilities * Serve as the Serve as the first point of contact for internal staff seeking technical assistance * Respond to events / problems and record their resolution in help desk ticketing software * Basic administration of a hybrid environment with both Active Directory and Azure AD resources * Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment * Assist in imaging, creating new hire accounts, and Termination processes * Communicate clearly with customers and provide regular updates, status and information * Perform limited maintenance on servers and critical laboratory and testing systems * Pass on any feedback or suggestions by users or management to the appropriate team * Determine process improvements, best practices, and develop new processes * Typical Week: 85% escalated desktop/app support, 10% Windows server/network support, and 5% admin/meetings. Ideal Experience * Bachelor's degree, with a minimum of two or more years' experience in IT or similar role in a Managed Services Provider environment. Willing to consider relevant work experience in lieu of degree * Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration or certification * Experienced in desktop operating systems such as Windows 10, 11, mac OS, and Linux * Experienced configuring, supporting, troubleshooting and administering Windows workstations * Experienced troubleshooting hardware and software issues through remote control software * Support a hybrid environment with both Active Directory and Office365 resources * Must have current CompTIA Security+ certification, or willing to obtain within 90 days of employment * Some travel may be required Desired Skills * Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight, with a focus on customer service * Excellent communication, collaboration, and problem-solving skills * Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations * Experience with iOS and Android mobile operating systems * CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus * Experienced with Microsoft Teams architecture, features, and functionalities * Solid understanding of computer systems, mobile devices, and other tech products * Motivation and drive to develop yourself personally and professionally * Identify and suggest possible improvements on procedures * Ability to obtain a US Government Security Clearance Pay Range $36/hr.- $49/hr. Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence. Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles. Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here

We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. **The Target Pay Range for this position is $28.17 - $33.65 hourly. At Mars, pay decisions are** **determined** **using factors such as relevant job-related skills, experience, education,** **training** **and budget.** **Job Purpose/Overview** The Customer Support Technical Support Specialist delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support. This position's primary job function is to provide complete and concise support to Antech customers through various media such as over the phone, via email, and through chat support tools as it relates to support of the in-house diagnostics (IHD) portfolio. **Essential Duties and Responsibilities** + Resolves customer problems via telephone, chat, and email by troubleshooting and facilitating remote repair of equipment or response to customer inquiries. + Trains and educates customers on the proper use and expectations of equipment and software. + Troubleshoots and resolves software integration issues. + Provides "first class" customer service. + Provides historical information by thoroughly documenting all customer interactions in our CRM software. + Provides on-call / after-hours support on a rotating basis. + Works with other team members to gain and offer insight during the troubleshooting process and to brainstorm about how to resolve current problems and trends. + May participate in training of new hires when needed. + May be requested to participate in wet labs or demos at veterinary conferences or academies. + Maintains technical knowledge by attending educational workshops, continuing education classes, and other trainings. **Education** **and** **Experience** + Associates degree in Veterinary Technology or related field, or equivalent related experience preferred. + Certification/Licensure/Registration in Veterinary Technology preferred. + Minimum of 2 years' experience in animal hospital or related setting required. + Additional experience and special interest in veterinary diagnostic equipment (such as in-clinic laboratory and/or radiology) is desirable. **Knowledge,** **Skills** **and Abilities** + Ability to communicate a message to associates, peers and leadership that inspires action in support of customer needs. Verbal, written and virtual communication modes will be frequently used. + Proven ability to work effectively with end users is required. + Ability to effectively shift attention between various tasks, team needs, and business demands. + Ability to manage customer technical issues and complaints through problem solving, critical thinking, and analytical skills. + Displays strong organizational, analytical, problem solving, and communication skills; strong active listening skills; high attention to detail, and ability to convey and teach technical information concisely. + Ability and diligent willingness to enter and maintainaccurate and thorough records and notes on each customer interaction, including selection of various categorical designations used for post-sale analytical reports and evaluations. + Consistently displays a calm demeanor, empathy, and professionalism, while maintaining a strong customer focus. + Is available to and works both independently and cooperatively with associates. Understands the workload of the team and strives to provide balance between all members of the team. + Ability to work in a corporate environment where daily client interaction is over the phone and at the computer. + Ability to communicate verbally on the telephone and in person. **Working Conditions** The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds. The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present **About Antech** Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. _Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates._ + All Full-time associates are eligible for the following benefits and more: + Paid Time Off & Holidays + Medical, Dental, Vision (Multiple Plans Available) + Basic Life (Company Paid) & Supplemental Life + Short and Long Term Disability (Company Paid) + Flexible Spending Accounts/Health Savings Accounts + Paid Parental Leave + 401(k) with company match + Tuition/Continuing Education Reimbursement + Life Assistance Program + Pet Care Discounts We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers (************************************************************** . **Note to Search Firms/Agencies** Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description desktop support location:denver ,co support platform is Microsoft OS including Win7 and some Win10 (piloting). In addition there is a need for some current MAC OS support (corporate environment) including OS troubleshooting, imaging, and builds. The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft. This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices. The candidate must be able to provide on site and remote support of high level and executive end users through the use of in person, phone, and Remote Takeover tools. Superior Customer Service skills are essential and the candidate must have outstanding communication skills both verbal and written. Additional Information For more information, Please contact Shubham ************

The Help Desk Support Specialist provides technical assistance and support to end-users, ensuring efficient operation of hardware, software, and network systems for the agency. Responsible for diagnosing software and hardware problems, resolving issues related to operating systems, network connectivity, application usage, and maintaining detailed records of support requests. This position is onsite in the Colorado Springs, CO area. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS * The ability to obtain, maintain and access classified information at the Secret level. * Must possess Security+ certification. KEY DUTIES AND RESPONSIBILITIES Essential Duties and responsibilities include the following. Other duties may be assigned. * Supports onboarding by validating network access. * Ensures all requirements are met by end user while in processing to allow for network access. * Provides direct, indirect, logical and physical support for all user's IT devices to include but not limited to: HD replacement, RAM upgrades, system convergence, troubleshooting, software updates, hardware update, and connectivity issues. * Troubleshoots devices when faults are encountered. * Documents all faults encountered and remediation of faults. * Monitors the local ticketing system continuously during hours of operation and complete/close-out the tickets within the system. * Monitors the helpdesk phones during business hours and submit tickets on the behalf of the caller. * Issues IT equipment to user groups and train the groups on proper usage. * Patches and keeps machines updated with the most up-to-date patches. EDUCATION AND EXPERIENCE High school diploma or general education degree (GED) and a minimum of one to two (1-2) years relevant experience and/or training, or equivalent combination of education/experience. PHYSICAL DEMANDS Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EOE including Disability/Vet The estimated pay range for this role is $21 to $27, with the final offer contingent on location, skillset, and experience. CNI offers a comprehensive benefits package that includes: * Medical * Dental * Vision * 401(k) * Family Planning/Fertility Assistance * STD/LTD/Basic Life/AD&D * Legal-Aid Program * Employee Assistance Program (EAP) * Paid Time Off (PTO) - (11) Federal Holidays * Training and Development Opportunities Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).

About Us Intermountain Electric (IME) brings decades of experience as a trusted leader in electrical contracting. Founded in 1946, we began as a small company in Denver, CO, and have since grown to be part of the largest specialty contractor in North America. Today, we work with owners and contractors nationwide, delivering complex construction solutions across various industries, including aviation, mission critical, entertainment, and healthcare. At IME, our people are our most valuable asset. We are committed to fostering a culture that prioritizes safety, quality, and professional growth. Joining IME is more than just finding a job-it's about building a career with opportunities to advance and make an organizational impact. Power your future with IME and be a part of a team that drives success in every project. About this Role Intermountain Electric Inc. (IME) is seeking an IT Support Specialist to join their growing team! Do you have the desire, skills, and proven strategy to be part of a winning team? Do you love the challenge of finding unique solutions for complex projects? Does the idea of growth and expansion motivate you? Are you a team player who is ready to take on the responsibility of a prime role in a growing company? Then come join us at IME's Headquarters in beautiful Denver, Colorado - one of the most sought-after locations in the U.S. The beautiful mountains, skiing, hiking, and adventure are only part of Colorado's allure. It is also home to many craft breweries, award-winning restaurants, a cultural downtown scene and annual events and festivals. The IT Support Specialist will be responsible for providing technical assistance, troubleshooting, and support to employees. You will be the first point of contact for our employees providing support related to computer systems, hardware, and software. This IT Support Specialist will also play a crucial role in IT onboarding for new hires at IME. What You'll Do Key Responsibilities: Customer Support: Provide prompt and courteous technical support to end-users via phone, email, or in-person, addressing hardware and software issues and inquiries. IT Orientation: Provide support to new IME employees by responding to new user ticket requests and meeting with new employees on their first day to guide them through equipment setup. Problem Solving: Diagnose and resolve technical problems, including network connectivity, printer issues, software functionality, and other IT-related challenges. Perform vulnerability management on affected systems. Documentation: Maintain detailed records of all help desk interactions, including the issue, resolution, and follow-up steps, in our ticketing system. Remote Assistance: Utilize remote desktop tools to assist clients and resolve issues remotely when necessary. Hardware and Software Configuration: Assist with the setup, installation, and configuration of computer systems, peripherals, and software applications. Training: Provide basic training and guidance to end-users on the use of software and hardware systems. Escalation: Escalate unresolved issues to the appropriate IT personnel or support teams when necessary, ensuring timely resolution. Proactive Maintenance: Conduct routine system checks and proactive maintenance to prevent technical issues and optimize system performance. Additional duties as assigned. What You'll Bring Knowledge, Skills & Abilities: Strong technical skills with Windows Operating Systems and Microsoft Office 365 Excellent verbal and written communication skills Strong problem-solving skills to resolve technical issues Ability to work collaboratively in a team-oriented environment Working knowledge of office automation products and computer peripherals such as printers and scanners. Demonstrated accomplishments in the following areas: Proficiency using Help Desk Software (ServiceNow, ManageEngine, etc.) Proficiency providing remote support via phone and remote-control applications, preferred Education & Experience: Associate or Bachelor's degree in Computer Science, Information Technology or a combination of relevant experience 3+ years of previous help desk or technical support experience, preferred What You'll Get Working Conditions: The majority of the time you will work in a typical office environment. Occasionally, you may travel to a construction job site. When on construction job sites you will encounter typical construction conditions including extreme temperatures, noise, dust, mud debris, welding, leading edge, trenching, and shoring, sometimes in a confined space. You may be required to visit multiple locations during any one day. Benefits Overview: IME provides an industry-leading comprehensive benefits package. Full-time employees are eligible to choose from a variety of healthcare coverage options, which become effective the first of the month after hire. In addition, employees are offered a substantial amount of PTO and are immediately eligible to make contributions to a generously matched and fully vested 401k. Salary Range: $26.56 - $35.93/hr. *Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.* Established in 1946, IME is part of Quanta Services, the largest specialty contractor in North America. We base our business model on always doing the right thing and pride ourselves in finding the best processes and practices in everything we do. As an electrical contractor, we install and service the power and lighting to commercial and industrial buildings in the Western US. The statements included in this job description are not intended to be all-inclusive and other duties may be assigned as required. Intermountain Electric, Inc. (IME) is committed to providing equal employment opportunities to all employees and applicants and to creating an environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IME will provide reasonable accommodations to applicants and employees who are qualified for a job so that they may perform the essential duties of the position. IME strives to provide a safe work environment for its employees. Under applicable laws and regulations, IME conducts background checks on all final candidates. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Compensation Range The anticipated compensation for this position is USD $26.56/Hr. - USD $35.93/Hr. depending on experience and qualifications. Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.

must be located in Denver, CO. Description FLSA STATUS: Non - Exempt REPORTS TO: Information Technology (IT) Manager The IT Desktop Technician provides day-to-day technical support and administration for the organization's users and systems. This role manages the setup, maintenance, and troubleshooting of desktops, laptops, mobile devices, printers, phones, and collaboration tools, with a focus on Microsoft 365 and SharePoint Online. The technician also assists with IT projects such as cloud migrations and security enhancements, ensuring a reliable and user-friendly technology environment. Strong technical expertise, clear communication, and a customer-focused approach are essential, along with participation in the on-call rotation for after-hours support. ESSENTIAL FUNCTIONS: Responds to incoming Help Desk requests and ensures tickets are resolved or escalated promptly. Provides support for desktop and laptop systems, mobile devices, printers, phones, and collaboration platforms (e.g., Microsoft Teams, OneDrive, SharePoint). Installs and configures new hardware, software, and peripherals as required. Partners with vendors and service providers to resolve escalated technical issues. Maintains hardware and software inventory, ensuring proper lifecycle management and secure disposal of decommissioned equipment. Documents procedures, troubleshooting steps, and solutions to support business continuity and knowledge sharing. Contributes to IT projects, including Microsoft 365 integrations, cloud migration efforts, and security enhancements. SERVICE EXCELLENCE/CUSTOMER SERVICE Delivers outstanding customer service by actively listening, resolving issues quickly, and communicating in a clear and approachable manner. Builds positive relationships with employees at all levels and provides training or guidance to enhance technology adoption. Acts as a trusted resource who makes technology easier and more accessible for non-technical users. COMPLIANCE & SECURITY Maintains documentation and supports activities in accordance with regulatory standards and company policies. Protects sensitive information by adhering to HIPAA, security best practices, and company compliance requirements. Supports implementation of modern security principles, including multi-factor authentication, conditional access, and data protection controls. Participates in required training for compliance related activities (HIPAA, Compliance, Safety, Security, etc.) UNIT SPECIFIC DUTIES & RESPONSIBILITIES / DAY TO DAY OPERATIONS Creates documentation for on-going support, business continuity, and training. Assists with other IT duties as needed or requested by the IT Manager. PROFESSIONALISM Demonstrates accountability, sound judgment, and commitment to professional growth. Participates in team meetings, shares knowledge, and contributes ideas for improving IT operations. Shows empathy and patience when assisting users, adapting communication style to meet varying levels of technical knowledge. CORE VALUES User Focused: Consistently delivers a positive experience by anticipating needs, responding quickly, and providing solutions that are practical and easy to use. Collaboration: Works openly with colleagues and stakeholders, sharing knowledge, offering support, and contributing to team and organizational success above personal agendas. Respect: Listens actively, values diverse perspectives, and communicates clearly and professionally. Demonstrates courtesy and reliability in all interactions. Accountability: Owns responsibilities and commitments, ensuring accuracy and follow-through. Takes pride in delivering high-quality service and support. Integrity: Acts honestly, ethically, and transparently. Builds trust by aligning words with actions and maintaining consistent professional behavior. Adaptability: Embraces change, remains flexible in fast-paced environments, and continuously seeks ways to improve through evolving technology and practices. JOB SPECIFICATIONS: Bachelor's degree in Computer Science, Information Systems, or related field is preferred. Equivalent certifications or experience may be considered. Candidates should have 2-5 years of experience in desktop support or IT systems administration. This role requires excellent communication and customer service skills, with the ability to explain technical concepts clearly to non-technical users. Strong problem-solving abilities, attention to detail, and the capacity to work independently as well as on a team are essential. This position must be located in Denver, CO. This job description is subject to change at any time. PayTech is an equal opportunity employer and does not discriminate against any prospective employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age. Compensation for the position is based upon work experience, training, and certifications. The hourly compensation range for this role is from $29.00 up to $33.00 DOE. The benefits available with this position include: · Paid time off (vacation, sick, medical) · Paid holidays · Medical Insurance · Dental Insurance · Vision Insurance · Company Paid Life Insurance · Voluntary Life Insurance · Voluntary STD · Voluntary LTD · Voluntary Accident Insurance · Identity Theft Protection · 401(k)

JobID: 210678397 JobSchedule: Full time JobShift: Day Base Pay/Salary: Broomfield, CO; $38.00/hr. -$45.00/Hr. Aurora, CO; $38.00/hr. - $45.00.Hr. Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist at JPMorgan Chase in Corporate Infrastrucure Platforms team, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. Job responsibilities * Provides first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures * Assists in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction * Contributes to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise * Uses problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues Required qualifications, capabilities, and skills * 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks * Experience with live chat, incident/service request management, and runbooks for system issue resolution * Baseline knowledge of operational management and excellence * Proven ability to balance tasks while documenting outcomes Preferred qualifications, capabilities, and skills * Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems * Ability to document issues, procedures, and root cause analysis

FT, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond. Our supportive culture is built on respect, friendliness, and a shared commitment to exceptional patient care. What You'll Do The Help Desk Technician's role is to provide customer support and technical assistance to customers who are using software, hardware or other computer systems and need help completing a business task or troubleshooting problems through diagnostic tests. Support and Technical assistance can be provided by telephone, chat, email, ticket, remote access to their computers or hands-on help in person. Identifies and learns appropriate software and hardware used and supported by Grand River Hospital District (GRHD). Tasks include fielding incoming requests from customers by telephone, email or the ticketing system in a professional and courteous manner. Main area of ticket responsibility includes routine issues (e.g. password resets, create new network users accounts, updates users network access, creates email distribution lists, installs or move workstations, printers, copiers, scanners, telephones, and hardware repairs). Documents all pertinent customer identification information including name, department, phone number and the nature of the problem or issue. Documents help desk problem solving processes and activities in ticket. Performs post-resolution follow-ups. Participates in maintaining equipment inventory and asset tagging GRH's equipment. Install desktop software applications as needed. Create or maintain desktop Image. Apply Microsoft patches, Antivirus and SafeEnd protection to the workstations. Prioritizes and escalates problems to the appropriate technician as necessary. Who We're Looking For Associate's degree in computer science or related field preferred. 0-2 years of professional experience in a similar role preferred. Experience in the healthcare industry is preferred. Familiarity with Windows and MAC operating systems. Some application support experience, including virus protection and remediation of infected workstations, preferred. Hardware troubleshooting experience preferred. On-call response required within one hour at Grand River Hospital District, 501 Airport Road, Rifle, CO 81650. What We Offer Our total rewards package includes Pay Range: $21.00 - $31.64/hour (based on experience) Shift Differentials: $2-$4/hour for nights and weekends Comprehensive Benefits: Medical, dental, vision, PTO from day one, extended illness time, retirement plan with match, and more Perks: Payroll deductions for hot springs, gyms, ski passes, pet insurance, access to outdoor recreation, and more! Compensation may vary outside this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Position is open until filled unless posted otherwise. Why Join Grand River Health? As a special taxing district, we are accountable to our community, allowing us to prioritize exceptional patient-centered care over financial bottom lines. Our main hospital campus is located in picturesque Rifle, Colorado with twenty-five beds providing a wide range of services, along with a long-term care center and a satellite campus. While the secret is out that this is a great place to live, the atmosphere of a caring and friendly community has been preserved amidst a steady growth of population. OUR MISSION: To improve the health and well-being of the communities we serve. OUR VISION: To be our communities' first choice in quality healthcare.

Help Desk Technician Murphy Company, the Best Choice in Mechanical construction since 1907, is hiring an IT Help Desk Technician for our Thornton, CO office. Job Information Job Title Help Desk Technician Reports To IT Operations Manager Location Thornton, CO Number of Direct Reports 0 About Murphy Company Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions. We Are Looking For Someone Like You As a Help Desk Technician, you will be a vital member of Murphy's IT team. You will be responsible for providing fast and useful technical assistance in operating computers and phone systems. An excellent Help Desk Technician must have good technical knowledge and be able to communicate effectively to understand the problem and work toward a solution. Your Day-to-Day at Murphy Company Supporting, monitoring, testing, and troubleshooting hardware, software, and IT issues Ensuring all information systems are operated, maintained, and disposed of per compliance directives Ensure all users have the appropriate security clearance, and authorization, and need to know, and are aware of their security responsibilities Support the management and technical team by being an organizational bridge of communication and specifications Bring Your A-Game! Our ideal candidate should possess the following traits: Proficient in tools of communication (Word, Excel, PowerPoint, Outlook, etc.) Ability to support, monitor, test, and troubleshoot hardware and software Proficient in Windows operating systems Proficient with IOS devices Strong problem-solving and analytical skills Ability to quickly learn new technologies and concepts Excellent communication skills that include listening, verbal, and written skills What We Will Bring to the Table A collaborative, family-friendly work environment Knowledge and expertise that has helped us grow and thrive for the last 112 years Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing. A personal time off plan that rivals our competitors

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training