Help desk analyst jobs in Colorado Springs, CO - 138 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Bal Seal Engineering is seeking a Help Desk Analyst who provides world-class IT support to all Bal Seal employees and internal customers, delivering proactive and responsive technical assistance as needed. This role is responsible for troubleshooting hardware, software, and network issues, supporting end-user devices, and ensuring a positive customer service experience across the organization. Bal Seal Engineering delivers advanced sealing, connecting, and contact solutions that serve medical, aerospace, energy, and industrial markets. Our proprietary spring-energized seals and electrical contacts help customers achieve precision, efficiency, and reliability. Employees thrive in a culture that values craftsmanship, technical mastery, and close partnership with customers solving complex challenges. Key Responsibilities Troubleshoot and resolve software, hardware, and networking support tickets in a timely and professional manner. Issue, manage, and support employer-issued mobile and computing devices, including smartphones, laptops, USB devices, and related peripherals. Train employees on the proper use of IT systems and employer-issued devices. Perform all IT-related tasks associated with employee onboarding and offboarding. Maintain and update IT protocols, manuals, and other technical documentation. Provide courteous, prompt, and effective responses to IT support requests. Perform other related duties as assigned to support IT operations and business needs. Education High school diploma or equivalent required. Microsoft certification preferred. Experience Minimum of 2 years of experience in PC hardware support and repair strongly preferred. 2 years of experience with Active Directory and Group Policy strongly preferred. 2 years of customer service experience preferred. Experience with HelpStar or similar help desk ticketing systems preferred. Knowledge, Skills & Abilities Proficiency in PC hardware support, troubleshooting, and repair. Strong experience managing and supporting multiple mobile device types. Proficiency with Windows 11, Microsoft Office, Exchange, SharePoint, Active Directory, and Cisco products. Strong analytical and problem-solving skills. Excellent customer service and communication skills. Self-motivated, well-organized, and service-oriented with the ability to work independently. Physical Requirements Frequent standing and walking; ability to sit for extended periods at a workstation. Frequent bending, stooping, and squatting. Frequent lifting and moving of 10-25 lbs.; occasional lifting of up to 35 lbs. Frequent reaching with hands and arms to handle documents and equipment. Ability to use a keyboard and mouse for extended periods and travel throughout the facility to support users as needed. Work Environment Typical manufacturing environment. Noise levels range from quiet to moderate; hearing protection may be required in high-noise areas. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Benefits: At Bal Seal Engineering, we recognize how important your career and benefits are to you and your family. We offer a full suite of benefits, including medical, dental, vision, short and long-term disability coverage, accident insurance, critical illness insurance, basic and supplemental life insurance, employee assistance plan, retirement savings and matching, and other developmental opportunities. We are committed to supporting the way you live and work. Bal Seal Engineering is an Equal Opportunity Employer Veterans/Disabled - Affirmative Action Employer. This position requires using information subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Help Desk Technician to provide Tier I/II end-user IT support for USASMDC personnel. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This role ensures reliable day-to-day IT services that enable uninterrupted mission operations. Requirements Key Responsibilities: · Provide Tier I/II technical support for end-user systems · Install, configure, and troubleshoot Windows-based hardware and software · Support thin clients, zero clients, printers, and peripherals · Perform hands-on troubleshooting and issue resolution · Apply system configurations in compliance with STIG requirements Qualifications: · Secret clearance (required) · DoD 8140 certification, as applicable · 4 to 7 years of experience providing IT help desk or desktop support · Experience supporting DoD IT environments · Knowledge of Windows operating systems and end-user hardware · Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) Salary range: $70-110k

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Bal Seal Engineering is seeking a Help Desk Analyst who provides world-class IT support to all Bal Seal employees and internal customers, delivering proactive and responsive technical assistance as needed. This role is responsible for troubleshooting hardware, software, and network issues, supporting end-user devices, and ensuring a positive customer service experience across the organization. Bal Seal Engineering delivers advanced sealing, connecting, and contact solutions that serve medical, aerospace, energy, and industrial markets. Our proprietary spring-energized seals and electrical contacts help customers achieve precision, efficiency, and reliability. Employees thrive in a culture that values craftsmanship, technical mastery, and close partnership with customers solving complex challenges. Key Responsibilities Troubleshoot and resolve software, hardware, and networking support tickets in a timely and professional manner. Issue, manage, and support employer-issued mobile and computing devices, including smartphones, laptops, USB devices, and related peripherals. Train employees on the proper use of IT systems and employer-issued devices. Perform all IT-related tasks associated with employee onboarding and offboarding. Maintain and update IT protocols, manuals, and other technical documentation. Provide courteous, prompt, and effective responses to IT support requests. Perform other related duties as assigned to support IT operations and business needs. Education High school diploma or equivalent required. Microsoft certification preferred. Experience Minimum of 2 years of experience in PC hardware support and repair strongly preferred. 2 years of experience with Active Directory and Group Policy strongly preferred. 2 years of customer service experience preferred. Experience with HelpStar or similar help desk ticketing systems preferred. Knowledge, Skills & Abilities Proficiency in PC hardware support, troubleshooting, and repair. Strong experience managing and supporting multiple mobile device types. Proficiency with Windows 11, Microsoft Office, Exchange, SharePoint, Active Directory, and Cisco products. Strong analytical and problem-solving skills. Excellent customer service and communication skills. Self-motivated, well-organized, and service-oriented with the ability to work independently. Physical Requirements Frequent standing and walking; ability to sit for extended periods at a workstation. Frequent bending, stooping, and squatting. Frequent lifting and moving of 10-25 lbs.; occasional lifting of up to 35 lbs. Frequent reaching with hands and arms to handle documents and equipment. Ability to use a keyboard and mouse for extended periods and travel throughout the facility to support users as needed. Work Environment Typical manufacturing environment. Noise levels range from quiet to moderate; hearing protection may be required in high-noise areas. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Benefits: At Bal Seal Engineering, we recognize how important your career and benefits are to you and your family. We offer a full suite of benefits, including medical, dental, vision, short and long-term disability coverage, accident insurance, critical illness insurance, basic and supplemental life insurance, employee assistance plan, retirement savings and matching, and other developmental opportunities. We are committed to supporting the way you live and work. Bal Seal Engineering is an Equal Opportunity Employer Veterans/Disabled - Affirmative Action Employer. This position requires using information subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Systems, Help Desk Support, Remote Support Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: HELP DESK TECHNICIAN SHIFT: MIDS HOURS: 2200-0600 Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Technician III and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. WHAT YOU'LL NEED TO SUCCEED Bring your technology expertise and drive for innovation to GDIT. The Help Desk Technician III must have: ● Education: Associates of Arts/Associates of Science ● Experience: 3+ years of related experience Required Certs: 1. Security+ CE 2. PWS 9.1 (1 of the following: A+, HDI-CSR, HDI-SCD, HDI-SCA, ITIL, Microsoft 365) GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. The likely hourly rate for this position is between $25.50 - $34.50. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA CO Colorado Springs Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors. Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 700 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success. As a Deal Desk Specialist, you will serve as a trusted partner to the AMER sales team, reviewing and approving commercial contracts for accuracy and compliance. You will aid them in navigating commercial, contractual, and operational considerations to book and close deals efficiently while safeguarding company interests.Key responsibilities: Act as the primary advisor for deal booking in the CRM, ensuring alignment with commercial strategy, pricing guidelines, and approval policies. Review and approve commercial contracts for accuracy and compliance, meeting turnaround SLAs while escalating and remediating risks where needed. Provide frontline support to Sales on quote configuration, company policy interpretation, deal navigation, and basic CRM troubleshooting to unblock deals quickly. Check reports/dashboards to monitor deal flow; proactively surface discrepancies, drive corrections, and track resolution to closure. Partner with Legal, Finance, and Product to address non-standard terms and invoicing requirements, obtaining necessary approvals and balancing risk with commercial intent. Advise Strategic Account Managers on complex or high-value deals from a deal booking perspective, anticipating any potential blockers in the internal process. Cover for other regions (e.g. EMEA) when colleagues are absent. You could be a good fit if you have/are… Bachelor's Degree in Business, Finance, or related field 3+ year's experience working in deal desk / contract administration / sales / commercial operation or related role within a SaaS or technology company, with a proven track record of handling complex, high-value transactions Strong understanding of sales processes, contract management Fluent verbal and written communication in English Experience in navigating CRM systems (i.e. Salesforce) Attention to detail and a high level of accuracy Team player with good interpersonal and communication skills Ability to work collaboratively with cross-functional teams Excellent analytical and problem-solving skills with the ability to balance commercial and compliance considerations Desired Experience working with enterprise companies & government contracts Good knowledge of Excel/Google Sheets advanced formulas (e.g. Lookup) We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you've found your ideal destination. Are you ready to embark on this exciting journey with us? We make things happen We act decisively and with purpose, going the extra mile. We build together We foster relationships and develop creative solutions to address market challenges. We are here to help We are accessible and supportive to colleagues and clients with a friendly approach. Our People Pledge Don't meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don't match 100% of the job requirements. Don't let the confidence gap stand in your way, we'd love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team. Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer. By applying, I confirm that I have read and accept the Staff Privacy NoticeWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes a difference. ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position. Hiring Pay Ranges: $18.00 - $28.50 per hour * Information Technology Support Analyst I - $18.00 - $21.00 per hour * Information Technology Support Analyst II - $19.00 - $23.50 per hour * Information Technology Support Analyst III - $23.00 - $28.50 per hour * The hiring pay range for this position is commensurate with the level of relevant experience and education. Health & Wellness Benefits (Subject to Eligibility Requirements) * Minimum 4 Weeks of Paid Time Off (PTO) * 11 Paid Holidays * Medical, Dental, and Vision Insurance * Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts * Company provided Live, AD&D, and Disability Insurance with supplementation options * 401(k) plan with discretionary company match and profit sharing * Discretionary annual bonus and employee referral incentives * Employee Assistance Program (EAP) * Tuition Reimbursement Program * Spanish Communication Assistant Program Incentive * Employee Banking Products Summary * Responsible for installing, configuring, and setting up Personal Computers and other network associated hardware (printers, docking stations, etc.). Responsible for software installation and configuration on desktop client workstations. Responsible for responding in a timely, professional and courteous manner to technical customer service issues. Responsible for troubleshooting computer hardware, software, and peripherals/component issues. Responsible for answering phone calls and responding to emails and voicemails from customers regarding technical issues in a timely, professional and courteous manner. Responsible for documenting technical solutions to share knowledge with team members. Essential Duties and Responsibilities * Excellent customer service and people skills. * Ability to multitask and manage multiple priorities. * Troubleshoot Personal Computer hardware, software, and peripheral issues using all available resources to resolve issue for customers in the most efficient manner. * Identify network problems or application issues and escalate to appropriate resources in a timely, professional manner. * Ability to document technical solutions in a clear, concise and accurate manner. * Ability to work extended hours as required and overtime as required. * Valid driver's license and ability to drive a licensed vehicle. * Travel to branch locations as required. * Ability to work on call duty 24x7 on rotating schedule with other staff. * Handle incoming calls in a tiered call center manner. * Address tickets from users. * Decommission PCs and Printers. * Image and prepare PCs for users. * Physically move equipment as required. * Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position. * Delivers quality of service as defined by department standards. * Maintains confidentiality as defined by department standards. * Supports the company's Mission, Vision, and Values. * Other duties may be assigned. Education and/or Experience IT Support Analyst I * High School Diploma or equivalent preferred. * 6+ months customer service experience preferred. IT Support Analyst II * 2+ years IT experience or equivalent education preferred. * 2+ years of customer services experience preferred. * Intermediate knowledge of computer troubleshooting required. * Intermediate knowledge of network troubleshooting required. IT Support Analyst III * 5+ years IT experience or equivalent education preferred. * 5+ years of customer services experience preferred. * Advanced knowledge of computer troubleshooting required. * Advanced knowledge of network troubleshooting required. Work Schedule: Monday - Friday, 8:00am - 5:00pm Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disability / Veteran ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development, and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law. ANB Bank complies with the Equal Pay for Equal Work Act. ANB Bank requests that Applicant not disclose its wage history to ANB Bank. If ANB Bank for any reason comes into possession of Applicant's wage rate history, ANB Bank will not rely on it in determining a wage rate. ANB Bank requests that Applicant not provide information on age, date of birth, or graduation date from any academic institution, including on resumes. Anticipated Date of Application Window Closure: 01/23/2026 (or until filled)

Job Description We're seeking a Helpdesk Specialist to join our team! Responsibilities: Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems. Education/Experience: Degree/Certificate with at least 3 years of experience. Security Clearance We Offer: Competitive compensation structure Comprehensive benefits package Dental Insurance Medical Insurance Vision Insurance Paid time off Apply Today! Company DescriptionWe are a Service Disabled Veteran Owned Small Business that has collectively over 50 years of IT industry experience. From strategy planning to proposal delivery, everything we do will reflect your business and will appeal to your clients. Business mentors are key and that's why when it comes to client selection, we're choosy. We want to give each of our clients the time and guidance they deserve. We didn't get there alone. And neither will you.Company DescriptionWe are a Service Disabled Veteran Owned Small Business that has collectively over 50 years of IT industry experience. From strategy planning to proposal delivery, everything we do will reflect your business and will appeal to your clients. Business mentors are key and that's why when it comes to client selection, we're choosy. We want to give each of our clients the time and guidance they deserve. \r \r We didn't get there alone. And neither will you.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

We built our newest state of the art service desk facility in the historic Florence High School, one block off Main Street in quaint Florence, Colorado. Our teams headquartered in rural Colorado and other locations throughout our great nation deliver "technology services excellence" to our global customers. Florence is located in the middle of Fremont County, the weather capital of Colorado. The region offers a rich variety of hiking, climbing, bicycle trails, rafting, and all things outdoor Colorado. Our community was founded with a heart of patriotism, and Second-61's foundation is grounded in protecting that which matters most as Vigilant Defenders. We look forward to meeting you and sharing our mission to love and honor each other, our community, our country, and our customers, through superb services as their front line Vigilant Defenders. Position Description We're hiring for a Service Desk Technician Level 1 to provide telephone technical support of hardware, systems, sub-systems and/or applications for customers. In this role you'll field questions about installation, operation, configuration, customization, and usage of assigned products and will apply basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. When necessary, you'll escalate complex problems to a higher level of expertise within organization. This position pays $27/hr Location: Florence, CO Responsibilities: * Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. * Assist with managing escalated customer issues and creation of updates to process and procedure documentation as required. * Resolve problems with or without remote tools. * Consistently achieve First Contact Resolution performance metric. * Accurately document calls and cases. * Be aware of customer's time restraints and work within those time limits. * Keep customer aware of resolution steps if ticket needs to be dispatched. * Provide clients with problem reference numbers and request numbers. * Enter all troubleshooting/resolution steps into the trouble ticket. * Manage time and workload to meet predetermined service levels. Requirements * DoD Approved 8570.01 Level I certification (such as CompTIA A+) - we may provide assistance in training to obtain the exam * Excellent customer service skills Hours: * This is a 24/7/365 operation candidates must be willing to work rotating shifts Security Clearance / Background Check: * Department of Defense Secret Security Clearance or be able to acquire one; We can sponsor you * Must be able to pass standard background check and drug screening All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Second-61: Our foundation is built upon the heart of patriotism; grounded in protecting that which matters most as Vigilant Defenders. We look forward to meeting you and sharing our mission to love and honor each other, our community, our country, and our customers, through superb services as their front-line Vigilant Defenders. Position Description: We're hiring a Service Desk Agent to provide telephone technical support of hardware, systems, sub-systems and/or applications for FAA employee and non-employee user base, spanning the globe in support of the United States and interests abroad. In this role you'll field questions about installation, operation, configuration, customization, and usage of assigned products and will apply basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. When necessary, you'll escalate complex problems to a higher level of expertise within organization. Schedule: This is a 24x7x365 environment Location: Emergent Campus, Florence, CO Responsibilities: Effectively communicates with end-users via telephone, email and chat to ensure excellent service is provided. Resolves account, operating system, application, software, mobile device, desktop and network issues to restore service in a timely manner. Ensures troubleshooting and resolutions are accomplished using industry best practices, resolves technical issues, ensures issues are resolved per FAA direction, and documents steps taken. Collects and documents necessary information for appropriate escalation to level 2 technical teams if unable to resolve requests on first contact. Provides support for PC Computer off-the-shelf (COTS) products and enterprise-wide customer applications. Suggests updates to the knowledge base by creating documentation describing issues encountered, their resolutions, and works on the development of processes and documentation to improve the ability of technical support personnel to detect and resolve problems. Uses ITSM and ServiceNow ticket processes to document actions taken. Requirements Must possess excellent communication skills, be dependable, outgoing and positive with excellent problem solving skills. Must be willing to work effectively within a team environment in a fast-paced support role. Passion for Information Technology and desire to grow in the industry Desired Skills and Experience: Technical proficiency in supporting MS Office 2016+, Windows 7-10, Active Directory, Networks and other COTS products. Help Desk Institute (HDI) Certification Associates degree related to Computer and Information; or High School degree and up to two (2) years of sufficient technical or customer service experience. Experience with the following tools; Active Directory, BeyondTrust (Bomgar), ServiceNow Background Check: Candidate must be a U.S. citizen with the ability to pass a Federal Background Investigation and obtain a Public Trust. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Salary Description $16/hr

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: IT Help Desk, Remote Support, Troubleshooting Certifications: CompTIA - Security+ CE - CompTIA - CompTIA Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: Help Desk Technician - Swing Shift - 1400 to 2200 Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is smarter. HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT ● Provide technical support and troubleshooting to network, desktop, and/or systems hardware and software ● Resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. ● Diagnose, identify, isolate, and analyze problems utilizing historical database records. ● May route calls to product line specialists, application, or system support specialists. ● Maintain and update records and tracking databases. Alert management to recurring problems and patterns of problems. WHAT YOU'LL NEED TO SUCCEED: Required Education and Experience: HS/GED and + years of experience Required Certifications: Must have or obtain Security+ CE certification prior to start date Must obtain a PWS 9.1 certification. Can be any of the following certifications: ITIL, A+, HDI-CSR, MS 365 TS/SCI and CI Polygraph Required; US Citizenship Required Location: Customer Site GDIT IS YOUR PLACE: ● 401K with company match ● Comprehensive health and wellness packages ● Internal mobility team dedicated to helping you own your career ● Professional growth opportunities including paid education and certifications ● Cutting-edge technology you can learn from ● Rest and recharge with paid vacation and holidays #HiringColorado The likely hourly rate for this position is between $21.25 - $28.75. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA CO Colorado Springs Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Second-61: Our foundation is built upon the heart of patriotism; grounded in protecting that which matters most as Vigilant Defenders. We look forward to meeting you and sharing our mission to love and honor each other, our community, our country, and our customers, through superb services as their front-line Vigilant Defenders. Position Description: We're hiring a Service Desk Agent to provide telephone technical support of hardware, systems, sub-systems and/or applications for FAA employee and non-employee user base, spanning the globe in support of the United States and interests abroad. In this role you'll field questions about installation, operation, configuration, customization, and usage of assigned products and will apply basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. When necessary, you'll escalate complex problems to a higher level of expertise within organization. Schedule: This is a 24x7x365 environment Location: Emergent Campus, Florence, CO Responsibilities: * Effectively communicates with end-users via telephone, email and chat to ensure excellent service is provided. * Resolves account, operating system, application, software, mobile device, desktop and network issues to restore service in a timely manner. * Ensures troubleshooting and resolutions are accomplished using industry best practices, resolves technical issues, ensures issues are resolved per FAA direction, and documents steps taken. * Collects and documents necessary information for appropriate escalation to level 2 technical teams if unable to resolve requests on first contact. * Provides support for PC Computer off-the-shelf (COTS) products and enterprise-wide customer applications. * Suggests updates to the knowledge base by creating documentation describing issues encountered, their resolutions, and works on the development of processes and documentation to improve the ability of technical support personnel to detect and resolve problems. * Uses ITSM and ServiceNow ticket processes to document actions taken. Requirements * Must possess excellent communication skills, be dependable, outgoing and positive with excellent problem solving skills. * Must be willing to work effectively within a team environment in a fast-paced support role. * Passion for Information Technology and desire to grow in the industry Desired Skills and Experience: * Technical proficiency in supporting MS Office 2016+, Windows 7-10, Active Directory, Networks and other COTS products. * Help Desk Institute (HDI) Certification * Associates degree related to Computer and Information; or High School degree and up to two (2) years of sufficient technical or customer service experience. * Experience with the following tools; Active Directory, BeyondTrust (Bomgar), ServiceNow Background Check: * Candidate must be a U.S. citizen with the ability to pass a Federal Background Investigation and obtain a Public Trust. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Salary Description $16/hr