Help desk analyst jobs in Decatur, AL

Job Description Student Intern (College Level) IT Are you looking for a great internship where you can get some hands-on IT experience? If so, this may be the internship you've been looking for! EOS Defense Systems USA is a manufacturer of cutting edge, precise remote weapons stations. This is a Part-Time, Full Year On-Site position. Apply today! Minimum Requirements And Qualification Must be in the process of completing a bachelor's degree Proficient with computers and different software programs including Microsoft Word, Excel, Outlook and Teams software. Have strong organization and time management skills with the ability to work without distraction. Must be a team player and motivated to learn with a strong desire to take on a new challenge. Must have effective written and verbal communication skills to build strong interpersonal relationships 1+ years of applicable experience Major Responsibility Areas And Duties General Knowledge of network, server and desktop technologies Well versed in Windows 11 and Office 365 products Basic Windows Server Administration Knowledge (Group Policy, Active Directory, PowerShell) Experience with M365 Administration Experience with SharePoint Administration Linux Experience, a plus Other duties as assigned, not determined at the time of hire. ** Must be able to maintain a school/work schedule and a maximum of 29 hours per week ** EOS Defense Systems is an Equal Employment Opportunity employer to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identification and sexual orientation) or national origin in accordance with applicable federal, state, and local laws. An Equal Opportunity Employer for disabled veterans, recently separated veterans, other protected veterans, and armed forces service medal veterans. An Equal Opportunity Employer of individuals with disabilities. We participate in E-Verify. Job Posted by ApplicantPro

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location : Decatur, AL Duration: 12 months with possible extension Job Description: · Level 2 Deskside Tech- with strong PC skills. · Troubleshoot hardware and software,PC. · OS troubleshooting, Office 365, Outlook, basic networking and printing. · Strong communication skills. · Looking for a experienced client facing deskside support resource that perform refresh incident. Qualifications share your resume asap Additional Information For more information, Please contact shubham ************

Griffin Associates DoD Client Seeks: DoD IT Computer with 2 Years Experience * *Apply with Resume! Work Authorization/Security Clearance Department of Defense (DoD) Secret security clearance, or the ability to obtain one Required: High School or better. Pursuant to EO 14042, this position may require proof of being fully vaccinated for COVID-19. Overview Experience Required: 2 years: Computer applications and operation of existing computer programs High school diploma or equivalent. Working knowledge of Windows 10, Windows Server, Active Directory, Microsoft Office, and other personal computer software, as well as hardware. Department of Defense (DoD) 8570.1-M, Information Assurance Workforce Improvement Program baseline certification of Information Assurance Technical (IAT) Level II Computing Technology Industry Association (CompTIA) Security +. Excellent PC and network troubleshooting skills. Preferred Education and Experience Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS) IT Help Desk experience. Summary/Objective Assists ensuring availability, accessibility, usability of Information Technology (IT) hardware and software. Install software on personal computers (PCs). Prepare new PCs for use, and previously used PCs for reuse. Perform routine maintenance of PC hardware and software. Responds to PC users' requests for assistance with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, and resolve or escalate for resolution. Administer PC users' IT, including ensuring compliance with security requirements. Position Type/Expected Hours of Work: Full-time, normally 40 hours per workweek Travel: None. **APPLY WITH RESUME!

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Decatur, AL and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow

Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Decatur, AL and they are in need of aHelpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow Employment Type: Full time Location: Decatur, AL

Senior Contract Support (SCS): The SCS must possess all the demonstrated experience and knowledge requirements delineated in this section. Experience must reflect abilities to support all federal acquisitions regardless of acquisition type or dollar value. In respect to the minimum qualifications, one qualification may not be substituted for another. Each candidate must possess all minimum qualifications as verified by a signed and dated resume by the individual and a corporate executive. Resume must reflect abilities to support all aspects of acquisition to include experience with contracts greater than the SAT. Experience: A minimum of five (5) recent years - within the last seven (7) years - relevant experience in conducting comprehensive and complex acquisition support services with an extensive knowledge of the FAR, Veterans Affairs Acquisition Regulation (VAAR), and all other applicable regulations and policies. Resume must reflect documented experience of pre- and post-award acquisition processes and activities along with related training and certifications. Construction/Architect-Engineering (AE) Specialized Experience Requirements. Ability to apply the required knowledge of laws, regulations, and procedures to the act of properly issuing and administering a construction contract in accordance with Federal acquisition laws, regulations, and best business practices. Have knowledge of construction and AE contracting request and develop construction/AE solicitation packages in accordance with FAR, VAAR, and agency policies and procedures. Familiar with FAR Part(s) 14, 15, 36, and 43. Unless otherwise approved by the VA any SCS (who meets the 5 years' general experience requirement) who will be specializing in construction/AE requirements must also have the following experience: 3 years of experience in developing AE solicitations and administrating AE contracts and modifications; (2) 3 years of experience developing construction solicitations and administering construction contracts and modifications all within the guidelines set forth in paragraph 4.3.1. Complex service contracts (such as Health Care Contracts) experience requirements. Have in-depth knowledge of FAR 13/15. Familiarity with medical language. Any SCS (who meets the 5 years' general experience requirement) who will be specializing in Complex service contracts must also have the following experience: 5 years of experience developing complex service solicitations and administering complex service contracts and modifications all within the guidelines set forth in paragraph 4.3.1 Leasing and Specialized experience requirements: Be familiar with Real Property Leasing, utilities contracts, sharing of space and other non-medical agreements (selling/sharing agreements, revokable licenses, interagency agreements), and hotel services for Veterans using procedures outlined in the FAR, VAAR, General Services Acquisition Manual (GSAM), General Services Acquisition Regulation (GSAR), public laws, and agency policy. Unless otherwise approved by the VA any SCS (who meets the 5 years' general experience requirement) who will be specializing in Leasing and Specialized Contracts must also have the following experience: 2 years of experience developing real property/lease related solicitations, contracts and modifications all within the guidelines set forth in paragraph 4.3.1. Education: Bachelor's degree with a major in any field; or at least twenty-four (24) semester hours in any combination of the following fields: accounting, business, finance, law, contracts, purchasing, economics, industrial management, marketing, quantitative methods, and organization and management. A Federal Acquisition Certification in Contracting (FAC-C Level I, II, or III), FAC-C (Professional), or DAWIA Level III in Contacting certification or courses leading to certification, or demonstration of the completion of commercial courses equivalent to certification. Additional Knowledge and Skills: In addition to the experience and educational requirements described in sections 4.3.1. and 4.3.2., the SCS shall possess the following knowledge and skills an MCS as described in section 4.2.3. as well as the following knowledge and skills: Ability to provide clear leadership, technical direction, and guidance to all lower-level acquisition personnel. Possess excellent time management and writing skills. Ability to collaborate with customers and stakeholders on performance requirements among multiple sites and service lines to obtain agreement, standardize enterprise equipment, supply and/or service requirements in support of strategic acquisition plans. Ability to refine and improve source selection evaluation criteria. Ability to make suggestions by analyzing difficult contracting issues and identifying alternative courses of action to satisfy specialized requirements and solve a variety of contracting problems. Ability to conducting gap analyses and understanding of cost elements which go into the production, management or delivery of a healthcare resource service or product. Ability to provide advisory support and prepare procurement packages for review in accordance with customer requirements and in compliance with VA policy and procedures, to include federal and state laws and regulations

Aviagen stands at the forefront of poultry genetics, pioneering research, and innovation on a global scale. Our broiler breeder brands are among the most recognized and respected in the industry, and each has a proven record of success in addition to a large and loyal global customer base. We seek a Financial Systems Support Specialist to join our dynamic team and provide comprehensive support to Aviagen's in-house and cloud applications. As a software support specialist, you will troubleshoot, maintain, and optimize applications to ensure seamless business operations. You will work closely with end-users, Global IT team, and business stakeholders to resolve issues, implement enhancements, and deliver training as needed. This position is on-site at our global corporate office in Huntsville, Alabama. Job Description: Responsibilities: Provide Tier-1 and Tier-2 support for financial applications, escalating to Tier-3 as needed, and performing general maintenance to ensure optimal performance and user satisfaction. Document and track user issues, maintain support logs, and ensure resolution aligns with IT policies, controls, and departmental procedures. Provide training and knowledge transfer to system users to promote self-sufficiency and consistency in best practices. Document procedures, maintain knowledge base articles, training videos and support continuous improvement of IT and financial system operations. Main point of contact for complex support issues between finance users and external software vendors. Hold primary technical ownership of the financial systems environment, managing data integrity, security, and routine maintenance. Manage finance user roles, accounts, and permissions in accordance with company standards, conducting regular audits to maintain data security and compliance. Support and manage integrations between financial, sales, expense, and production systems, ensuring data accuracy, security, and performance across applications. Coordinate implementation, upgrades, and release management for financial systems in collaboration with key stakeholders, the Global Financial Systems Accountant, and external software partners. Perform periodic financial systems audits across Aviagen companies and assist in implementation of recommended actions. Facilitate communication and strategic alignment between the Finance and IT departments, serving as the primary liaison when financial data involved including data analytics, software development, system integrations, and technical support. Collaborate with IT, finance, and business teams to implement system enhancements and leverage emerging technologies to improve existing platforms. Maintain subject matter expertise by actively participating in the Dynamics GP community, continuously researching the latest tools, and ensuring the application of current software versions and best practices. Identify opportunities for improvement, standardization, and process alignment, including identifying functional gaps in existing software and evaluating the suitability of new or third-party applications. Plan and coordinate all IT-related aspects of financial projects, serving as both project manager and technical resource from initiation through completion. Participate in communication, testing new or modified applications, and ensuring functional readiness before deployment. Perform special projects as assigned. Qualifications: Bachelor's degree in Information Technology, Computer Science, Accounting, or a related field. Strong accounting background with experience in all aspects of corporate accounting. Minimum 5 years of experience supporting ERP systems, preferably Microsoft Dynamics GP or Business Central. Knowledge of commercial accounting and related reporting systems, including Dynamics GP and Management Reporter. Experience with SQL/database management and system design is a plus. Excellent computer skills, including Word and Excel. Strong organizational and communication skills with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment. Excellent interpersonal and team working skills. Some travel, including international, may be required. Knowledge in MTech is a plus. Poultry industry knowledge is a plus. Work Authorization: Applicants must be a U.S. citizen or currently authorized to work in the U.S. at the time of hire and must maintain authorization to work in the U.S. throughout their employment with our company. EEOC Statement: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

IERUS specializes in electromagnetic spectrum technologies and design for RF, IR, and optical applications. IERUS also supports customers with a diverse set of competencies including software development, air and missile defense, and systems engineering. IERUS Technologies, Inc. is seeking a motivated and enthusiastic IT Helpdesk Support personnel to join our IT team. This opportunity is ideal for individuals pursuing a career in Information Technology and looking to gain practical experience in a professional setting. As an IT Helpdesk Support, you will provide essential support to our employees, ensuring their technical issues are addressed promptly and effectively. This opportunity is contingent upon award of work. Responsibilities: Assist in troubleshooting hardware, software, and network-related problems for end-users. Respond to IT support tickets via Jira Service Management (JSM), email, phone, or in-person, and provide timely resolutions. Set up and configure computer systems, peripherals, and software for new employees. Install, upgrade, and maintain software applications as needed. Submit Purchase Requests in support of the IT team. Collaborate with the IT team to maintain accurate inventory of hardware and software assets. Provide basic user training on software and hardware usage. Monitor and maintain computer systems, perform routine maintenance, and address performance issues. Assist in managing user accounts, permissions, and access levels in various systems. Participate in IT projects, including system upgrades and rollouts. Document IT procedures, troubleshooting steps, and knowledge base articles. Requirements: Must be a US Citizen. An Active Secret Clearance, or must be able to obtain a Secret Clearance. BS degree in (Computer Science, Information Technology, or related field), or 5 plus years of professional experience in lieu of degree. Basic understanding of computer hardware, software, and networking concepts. Strong problem-solving and analytical skills. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Eagerness to learn and a proactive attitude. Familiarity with Windows and Linux operating systems. Knowledge of Microsoft 365 and common software applications. Experience with troubleshooting common desktop and laptop issues is a plus. Must have reliable transportation. Must be able to lift and carry 50lbs. Location: Huntsville, AL IERUS Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. IERUS Technologies participates in E-Verify.

Job Description The Tier Two Help Desk Support Technician is the primary point of contact for end user support and is responsible for resolving, prioritizing and escalating Tier II IT Help Desk requests through tickets and phone.

The Company TRM Innovative Hearth Products is the buyout of several companies that have been merged throughout the years including but not limited to Fireplace Manufacturers Inc., (FMI), and Lennox Industries Hearth Division. The aggregate company included rollups of Marco; Superior Fireplace, which began in the 1930s; stove and insert companies including Country Stoves, established in 1977. FMI, a subsidiary of Desa, rolled up Design Dynamics in vented and vent-free logs in the early 2003 timeframe. Subsequently, the management team from the FMI segment of Desa acquired the assets of their division in 2008. On January of 2023 TRM Equity groups completely purchased IHP and created TRM Innovative Hearth Products. Job Title: RV IT Support Specialist Reports To: FLSA Status: Exempt Department: Location: AL Job Description: The IT Support Specialist will be responsible in self-starter, problem solver, enjoys complex technical issues, is passionate and diligent about technology and data security. This position will be based in Russellville, AL with occasional travel to our other locations. The candidate must be flexible enough to work outside normal working hours, including mornings, evenings, and weekends. The RV IT Support Specialist behavior that supports IHP values. Essential Duties and Responsibilities: Provide IT technical support & assistance to employees both onsite and remotely through phone and email submission. Assist employees with problem solving in the following areas including computers, mobile devices, printers, application, and access to allow work effectively. Maintaining system functionality. Assist with employee training. Understanding the facility network infrastructure and be able to perform network troubleshooting including terminating network cables. Qualifications: A go-to person for “all things technical” (e.g., troubleshooting a broken printer that has repeatedly stumped the user). Understanding the importance of IT and security best practices. Understanding the importance of computer systems and applications working effectively to increase productivity. Communicate clearly in written forms of communication such as email, chat, and ticket/help desk updates. Have a willingness to learn. Must Have: 1-3 years' experience working in an independent IT Support role. Left 25 up to 50 pounds. Stand for long periods at a time. Language Ability: Position requires fluency in English. Fluency in Spanish is a plus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently exposed to moving mechanical parts and fumes or airborne particles. The noise level in the environment is moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required stand, and walk, sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Job Description Gr8ttek is currently seeking a Desktop Support Specialist in Deerfield, IL. This is a long-term potential CTH opportunity. The pay will be $20.00(W2). The conversion is typically around 6 months. Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Our client is seeking a Desktop Support Specialist that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. The ideal candidate MUST HAVE 3+ Years Experience in performing basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers., if this is you, then keep reading and apply! Desktop Support Responsibilities: Provide support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. 3+ Years Experience Performing Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Requirements: Maintain all required OEM Certifications as directed by Management 3+ years experience relevant software and hardware systems Understanding of ITIL methodologies A+ certification is desired Powered by JazzHR mUbejv46Xn

Gr8ttek is currently seeking a Desktop Support Specialist in Deerfield, IL. This is a long-term potential CTH opportunity. The pay will be $20.00(W2). The conversion is typically around 6 months. Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Our client is seeking a Desktop Support Specialist that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. The ideal candidate MUST HAVE 3+ Years Experience in performing basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers., if this is you, then keep reading and apply! Desktop Support Responsibilities: Provide support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. 3+ Years Experience Performing Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Requirements: Maintain all required OEM Certifications as directed by Management 3+ years experience relevant software and hardware systems Understanding of ITIL methodologies A+ certification is desired

The Information Technology (IT) Technician IV provides an advanced level of support to users and IT Technicians of SES IT equipment located onsite and offsite. Responsibilities Good customer service skills Clear and concise communication skills Possesses knowledge of TCP/IP, including LAN/WAN routing and best practice Providing supervision, assists with solving routine and advanced user problems identified to the Help Desk Conducts installation and maintenance of systems/equipment, and provides associated training to customer personnel or technician Diagnose, isolate, and correct problems to component level to restore system's functions Communicates with users and other technicians to ensure problems are resolved in a timely manner Develops, Review and Updates required documentation in according to SES practice or procedure Possesses knowledge and specializes in the maintenance and sustainment of an Enterprise component (e.g. Network Infrastructure, Exchange, Active Directory, VMware) Other duties as assigned Qualifications Education: Bachelor's Degree in computer related field Experience: 12-15 years IT support experience Any combination of education/experience may be substituted for job requirements at the recommendation of the hiring manager and approval of the COO and CEO.

Provide 7x24x365 support to the organization.Organize and plan deliverables to insure that all data, image, and video network systems are maintained at appropriate service levels. Act as an escalation point for Level 1 and 2 System Administrators. Provides network expertise and guidance in the areas of research, evaluation, selection, development, implementation, and support. Responsible for documentation of physical and logical layouts, standards in architecture, and standards for builds of file servers, application servers, and database servers across the enterprise. Responsible for training and mentoring support staff in current technologies being implemented across the enterprise. Responsible for monitoring and troubleshooting of enterprise servers. Responsible for working with and leading disaster recovery and business continuity testing and design.Manage, organize, and prioritize project and work load. Maintain, upgrade and manage server operating systems, software, hardware and servers. Install and configure software and hardware. Manage network servers and technology tools. Monitor performance and maintain systems according to requirements. Troubleshoot issues and outages. Ensure security through access controls, and backups. Develop expertise to train staff on new technologies, maintain internal wiki with technical documentation, manuals and IT policies. Mentor junior staff members and train them in work practices and tools. Qualifications EDUCATION Bachelor's degree preferred in computer science or related field. Extensive experience may be considered in lieu of degree and/or certifications MCSE, VCA/VCP, or VCAP preferred ADDITIONAL SKILLS/ABILITIES 5 to 8 years' experience in a Microsoft, Linux multi-server networking environment 5 to 8 years' experience installing and supporting VMware Experience working with multiple domains with mission critical systems Experience working in a large multi-facility team environment Extensive in the documentation of network topology and diagramming, installation guidelines and troubleshooting documentation Experience in the set up and configuration of file servers, clustering devices, operating systems and applications. Significant experience in installation, maintenance and support of high availability systems Experience working in and a thorough understanding of SAN environments Extensive experiencing working with and maintaining enterprise backup solutions Experience in the design and workings of disaster recovery-business continuity strategie Significant experiencing using and creating automations scripts for any number of system related activities, upgrades, or changes to individual or enterprise wide systems and computers Extensive knowledge and experience as a System Administrator, Server administrator or similar role Experience with databases, networks (LAN, WAN) and patch management Excellent communication skills Knowledge and experience in advanced network system design and access technologies. Ability to analyze, coordinate, and manage multiple technologies and concepts effectively Outstanding organizational, technical and managerial skills to creatively formulate, interpret, and integrate a large number of complex issues and problems Experienced in project management and establishing protocols for system development About Us Highlights of our hospitals Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army's Partnership for Your Success (PaYS) program. Ask us about incentives and additional opportunities. Huntsville Hospital Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more! Learn more about Huntsville Hospital Health System: Careers: ************************************** Benefits: **************************************** Education & Professional Development: ******************************************** Life In Huntsville: ******************************************************

Overview: We are seeking a dedicated and knowledgeable IT/Cyber Systems Administrator on a volunteer basis to support and maintain our critical information systems and infrastructure. This role is ideal for an individual passionate about public safety, cybersecurity, and technology, looking to give back to their community by enhancing the digital resilience of emergency services. Responsibilities: Administer and maintain internal IT systems, servers, workstations, and network equipment Manage firehouse software platforms (e.g., incident reporting, scheduling, training systems) Monitor system performance, troubleshoot issues, and ensure high availability Implement and maintain cybersecurity best practices to protect sensitive data Manage backups and disaster recovery procedures Provide basic IT support to department personnel and assist with training as needed Document systems, procedures, and access controls Qualifications: Must be at least 18 years old Valid driver's license with a clean driving record Must pass a background check and drug screen Experience in IT systems administration, networking, or cybersecurity (professional or self-taught) Familiarity with Windows Server, Active Directory, G-Suite, and Ubiquiti Network equipment Understanding of cybersecurity principles and risk management Ability to pass a background check (required for access to sensitive systems) Strong problem-solving and communication skills Prior experience with emergency services is a plus but not required Benefits: A chance to support a vital community organization Real-world experience in emergency services technology infrastructure Opportunities to grow your skillset in public safety IT and cyber defense A flexible volunteer role that works with your schedule Satisfaction of protecting those who protect your community Note: This is a volunteer position, and while some jurisdictions may offer stipends or incentives, the primary motivation for serving as a support member is the desire to contribute to public safety and serve the community selflessly.

**Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. **Job Description** **Job Summary:** The ERP Administrator/Technical Analyst is responsible for the administration, support, and enhancement of enterprise ERP systems, primarily IFS and Dynamics AX. The analyst will manage system updates, disaster recovery planning, data migration, and package delivery, while also supporting Linux and Windows server environments. The position involves cross-functional collaboration to analyze, design, test, and implement ERP solutions across business areas such as inventory, costing, manufacturing and accounting. Responsibilities include conducting audits, coordinating upgrades, and resolving complex infrastructure issues. **Essential Duties and Responsibilities** may include the following. Other duties may be assigned. + ERP administration, troubleshooting and user support (IFS, Dynamics AX, Etc...) + Service updates + Disaster recover planning and testing + Package and delivery management + Data migration + Linux and Windows server patching and upgrades + Linux and Kubernetes experience + SQL and/or PL/SQL experience + Oracle DB experience a plus + Internal and external server audits + General ERP knowledge of inventory, costing, manufacturing, and accounting a plus + Conducts analysis, design, evaluation, modification, testing and implementation of enterprise-wide systems (e.g., IFS, Dynamics AX, etc...) across functional areas + Develops test plans and protocols for evaluation of system performance + Conducts analysis of systems specifications and uses the latest analysis/diagramming tools to represent business/technical processes + Develops conversion and system implementation plans + Recommends changes in development, maintenance and system standards + Coordinates system upgrade activity + General Support - The position will have support responsibilities specific to the most complex network / infrastructure problems. Support will require troubleshooting malfunctions of network hardware and software applications, and security systems to resolve operational issues and restore services. + Good communication skills, written and verbal + Responds to emergencies as needed + Daily availability to include evenings and weekends when necessary to reach goals and deadlines. **Computer Skills:** + Specialist knowledge and in-depth experience with the following applicable system: + ERP (IFS, Dynamics AX, etc...)( + Linux OS + Windows OS + SQL or PL/SQL + Oracle DB + Microsoft Office Suite (i.e., Outlook, Word, Access, Excel, PowerPoint, Project, Visio, etc.) + Support ticketing systems, change control methodologies and their importance to ITIL best practices + IT security concepts and best practices (e.g. Microsoft, Cisco, etc.) **Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Education and/or Experience:** Bachelor's degree (B.S.) from four-year college or university in related field and/or 5+ years of directly related experience and/or training; or equivalent combination of education and experience. **_** US Citizenship is required for this position. We are unable to hire individuals currently on a work visa or individuals who will require a work visa in the future. **_** Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. You may not realize it, but Teledyne enables many of the products and services you use every day **.** Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.

Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow

Our client is a leading Managed IT Solutions Company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow