Help desk analyst jobs in Fayetteville, AR

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

The Senior Contract Support Specialist delivers advanced acquisition expertise on complex and high-value contracts and provides technical leadership and mentorship to junior staff. Requirements Manage complex pre- and post-award procurements including construction, A&E, and service contracts. Conduct cost/price analysis and draft comprehensive contractual documentation. Provide strategic acquisition advice to COs and program managers. Mentor entry- and mid-level specialists in FAR/VAAR application. Refine evaluation criteria and lead source selection efforts. Collaborate with multiple sites and service lines to standardize procurement processes. Qualifications Education: Bachelor's degree or 24 semester hours in business-related fields. Certifications: FAC-C (Level II/III or Professional) or DAWIA Level III preferred. Experience: At least five (5) years of federal contracting experience within the past seven (7) years. Specialized Experience Preferred: Construction/A&E, Complex Services, or Leasing. DJS Financial Services is an Equal Opportunity Employer and values diversity at all levels of the organization. We prohibit discrimination and harassment of any kind based on race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information, or veteran status. Pay is determined based on experience, education, and geographic market conditions in compliance with federal and state transparency requirements.

About Us At Walton Arts Center/Walmart AMP, we strive to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best Arts and Entertainment to our audiences in Northwest Arkansas, and we know our organization runs on the hard work and dedication of our passionate and creative employees. Walton Arts Center and the Walmart AMP aspire to be welcoming spaces where people can be their authentic selves. To truly embody our mission, we recognize the importance of reflecting the diversity of our community on our stages, in our audiences and within our workforce, volunteers and Board. Our organization is committed to creating a welcoming environment, guided by our core values: Relevance; Inclusivity; Sustainability; Excellence. Walton Arts Center/Walmart AMP is focused on promoting fairness and recognizes the value of diverse perspectives, backgrounds, and experiences. We believe these elements enhance the strength, creativity, and success of our team and the communities we serve. Walton Arts Center Inc. operates two campuses: a 1,200-seat proscenium theatre and 269-seat black box in Fayetteville and an 11,000-capacity outdoor Amphitheatre known as the Walmart AMP in Rogers, AR. Walton Arts Center has been Arkansas' premier performing arts center for over 30 years and Walmart AMP has consistently been one of Billboard's top-rated amphitheaters producing 30 plus concerts per season. Located in the beautiful Ozark Mountains, NWA (as the locals refer to it) includes Benton, Washington, and Madison counties, with five hub cities: Bentonville, Fayetteville, Rogers, Springdale, and Siloam Springs. The economic opportunity is unparalleled, but so is the lifestyle - see: 400-plus miles of mountain biking trails and paved pathways, a thriving arts community complete with world-class performing arts center and museums, a legitimate beer and food scene, and live music to enjoy. Best of all, it's a place where everyone is welcome. Position Overview To Provide Help Desk support to the It department and the Walton Arts Center organization Requirements Principal Responsibilities (Essential Functions) Serve as the first point of contact for customers seeking technical assistance Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in provided ticketing platform Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures Represent Walton Arts Center / Walmart AMP at both on and off-site events, as requested. Maintain professional working relationships with teammates, fellow staff members from other departments, vendors, patrons, and tenants of leased spaces. Perform related duties as assigned by supervisor Maintain security and safety requirements as defined by operations guidelines. Maintain compliance with all company policies and procedures Minimum Qualifications The work environment as well as the intellectual, social, and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Training, Traits Must have reliable mode of transportation to attend community events and shows. High school diploma or GED required Comfortable with consistently adhering to the highest standards of integrity, professionalism, ethics and confidentiality. Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service Strong communications skills and the ability to interact with many different types of people An on-going desire to learn and improve Ability to work independently as well as with others to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Requirements and Skills Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases, and remote control Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Good communication skills Customer-oriented and cool-tempered BSc/BA in IT, Computer Science, or relevant field Physical Must be able to lift and carry up to 50 lbs. Must be able to talk, listen and speak clearly (on telephone) Must have a working cell phone and be willing to install basic applications and be willing to use it for work purposes Must be able to endure sitting or standing for extended periods of time Must be able to endure standing or walking for extended periods of time on various surfaces such as concrete, grass, and inclined surfaces. Must be able to endure outdoor elements including cold, heat, wind, and/or precipitation Must be able to work in large, crowded environments, with flashing lights, loud music and noises,

Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halo is a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area(Fayetteville, Springdale, Rogers, Bentonville)and they are in need of aHelp Desk Support Level II. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halois a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Springdale, AR

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Responsible for providing technical support for resolution or escalation of desktop/workgroup related problems or requests initiated by internal customers. Provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation. Requires a general knowledge of hardware and software components, local to the desktop and as they relate to the network. Help Desk support also includes the setup, installation, and configuration of desktop hardware and software. Works on problems of limited scope and complexity. Receives substantial guidance from manager. Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role. ; Key Areas of Responsibility : Work directly with customers in local language, answering calls, determining customer entitlement, and documenting requests for service - Receive and document service request and customer information - Gather problem information and determine criticality - Follow Global Call Taking tools, process and procedures as documented. Initiate dispatch request capture information and record data in desktop tools - Document, verify, and make appropriate corrections to the service request as needed. Participate in team meetings and activities - Participate in special projects to continuously improve processes, tools, systems and organization - Be aware of Corporate Equal Opportunity/Affirmative Action programs and guidelines and is responsible for providing equal opportunity to all associates in all phases of the business - Actively develop job related skills - Scope: Deliver customer service following NCR Shared Values. This position may require extended hours, as needed, to accommodate customer needs. The agent will be measured on speed of response, clarity and accuracy of captured information. Qualifications Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role. Additional Information Additional Job Description: Shifts Mon-Fri with openings on both 1st and 2nd shifts. Agent works in a high volume call center environment serving as the primary interface to internal and external customers and/or their agents. Engage with Call Management team for customer'''s inquiries or request for escalation. Serve as first point of contact for employee questions/ issues and for customer/field escalations. Education and Experience Requirements PC literacy Keyboard proficiency - Understanding of Windows-based applications/tools - Excellent language/communication skills, verbal as well as listening skills - Understanding of basic customer location/geography area knowledge Work Environment: The position involves prolonged periods of PC and telephone usage. The agent is accountable for continuously receiving and handling high volumes of tickets and phone calls. The agent works in an office team environment, not a virtual position, and interacts with both internal and external customers.

As a key member of the IT team, the IT Service Technician III role provides advanced IT user support, account setup, and administration of various IT systems for all Rausch Companies business units and team members. This in-office role reports directly to the SVP of Technology & People, is critical to the efficient operation of the business, and requires regular interaction with all levels of personnel in the organization. Duties & Responsibilities: Provide onsite and remote IT support as required for company personnel Provide effective communication for issue resolution with company personnel Maintain and improve IT standard operating procedures (SOPs) relating to areas of ownership Participate in the testing, implementing, maintaining and controlling of PC/LAN systems Provide technical assistance for cybersecurity and phishing prevention and remediation Participate in on-call rotation to provide after-hours support (as needed) Support the company's remote access tools, like SonicWall VPN, to ensure secure connectivity Perform new hire credential and security set up Perform imaging and set up of devices, such as laptops, iPads, and iPhones Respond to IT helpdesk support tickets in accordance with established SLAs and close out completed tickets in a timely manner- maintaining a clean and orderly ticketing system Track and manage the usage of software licenses Maintain inventory of IT assets (ex: laptops, desktops, mobile devices) Assist with managing active directory, group policy, and system updates in coordination with System Admin Administer cloud-based services, such as Microsoft 365 Management of endpoint security (ESET) including deployment, configuration, monitoring, and incident response Create and program employee ID badges Other duties as assigned Requirements Qualified candidates should possess a minimum 3+ years of recent, professional, hands on and over the phone technical support experience Excellent Customer Service skills (genuine desire to help customers with issues) Strong team player working on both shared and individual assignments Technically minded with a focus on customer service Experience with malware and virus removal Candidates must have in depth knowledge of the Windows OS (Win10, Win11) Strong PC hardware troubleshooting/repair skills (preferably on HP and/or Dell devices) Ability to troubleshoot common issues with mobile devices (iPhones and iPads) Ability to manage user accounts, group, OUs through Microsoft Active Directory Experience with problem ticket management systems Proven experience with assessing the severity of reported issues and juggling multiple high priority support tickets Perform daily operations to maintain business functions Preferred Qualifications: A+, Network+, or MCP Certifications are a plus Associate's Degree or Bachelor's degree in Information Technology or comparable IT support experience Previous experience in a technical support position in a fast-paced environment Previous customer service experience A strong dedication to quality customer service and a working knowledge of enterprise-wide service delivery procedures Hands on troubleshooting experience with common Network connectivity (LAN, DNS, TCP/IP, Wi-Fi) and Remote access Strong verbal and written interpersonal and communication skills Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management Physical Demands Lifting up to 20 pounds occasionally and frequently moving small objects Frequently sitting for long periods of time Walking or standing occasionally This position works mostly indoors going outdoors may be frequently required Must have manual use of hands and vision to use computer constantly Employee Benefits Medical Insurance - PPO and HDHP Options HSA - with eligible HDHP Dental and Vision Insurance 401(k) - includes company match of up to 5% Generous Paid Time Off (PTO) Paid Maternity and Paternity Leave Adoption Assistance and Leave Tuition Assistance And More!

We are looking for IT professionals with an entrepreneurial drive to support our clients and contribute to a fast-paced team as the company grows. Our Help Desk Specialists are proficient in server deployment, networking, and firewall management; and have experience with support software and security tools. Help Desk Specialists provide remote support for clients and end-users by communicating with affected parties during problem management, both online and in person. FLSA Status: Non-exempt Requirements Major Duties and Responsibilities Provides remote desktop, laptop, server, and network problem management and support services to clients and end-users through phone, chat, email, and ticketing systems Identify, document, and prioritize service requests. Troubleshoot and resolve client technical issues and escalate when needed Facilitate the restoration of normal service operations while minimizing impact to the end-user Using the knowledge of software tools to perform day-to-day functions and troubleshooting Handle remote service tickets on a day-to-day basis Desired Skills, Abilities, Characteristics, and Education 2+ years IT Help Desk experience, preferably with an MSP Client service oriented and positive participating team member Ability to maintain confidentiality of the company and client information Excellent written and verbal communication skills required Ability to document and follow established company procedures Understanding of hardware, software, security tools, and concepts Experience and knowledge of troubleshooting applications such as Microsoft 365, Adobe Acrobat, etc. Experience using a Ticketing system/ RMM Tool and PSA software (Specifically Connectwise Automate and Manage) Experience providing support via remote tools IT Glue experience preferred WatchGuard/Firewall experience preferred StorageCraft, Datto backups experience preferred Ability to work autonomously both swiftly and effectively Ability to organize and prioritize tasks Reliable transportation to and from work Working Conditions Adams Brown Technology Specialists, LLC. promotes a flexible work environment with a deep commitment to technology and modern work arrangements. Our office is open from 8:00 am - 5:00 pm Monday through Friday. We are closed on major holidays, offer substantial paid-time-off, a comprehensive benefit package, competitive pay structure, and a culture of growth, clarity, and respect. Additional hours (overtime) and travel may be required. Travel to client offices does not typically require overnight stays. Possible on call duties, with extended hours. AdamsBrown Technology Specialists, LLC. is an Equal Opportunity Employer.

Art and Wellness Enterprises (AWE) is a professional services organization supporting non-profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges Foundation, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute. Job Description: Job Title: IT Coordinator Reports to: Chief Information Officer FLSA Classification: Non-exempt Location: Bentonville, Arkansas (On-site) Date Reviewed: 07/31/2025 Art and Wellness Enterprises (AWE) supports operating non-profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute. About The Position The IT Coordinator plays a critical role in ensuring strong internal team and office organization, as well as overall customer engagement, service, and satisfaction across the AWE ecosystem. This position optimizes operational efficiency by managing IT inventory, coordinating technology needs across departments, and providing white-glove service in all aspects of IT coordination. The IT Coordinator ensures seamless communication and collaboration between IT and business functions, proactively identifying opportunities for improvements and driving solutions to enhance the user experience. In addition, the IT Coordinator supports key operational functions, including technology ordering, vendor management, invoicing, and processing finance-related technology tasks. This role requires exceptional organizational skills, a strong customer service orientation, and the ability to navigate the complexities of technology support for a fast-paced, growing organization. The IT Coordinator also enhances AWE's technology training, troubleshooting support, and overall communication across the organization. Success in this role requires the ability to manage multiple priorities effectively, anticipate challenges, and collaborate closely with both technical and non-technical stakeholders. Essential Duties and Responsibilities Support an efficient inventory management process, ensuring thorough documentation and clear communication for all business software, licenses, hardware, and technology equipment. Collaborate with the IT Support Team to plan and execute annual refresh cycles for technology hardware. Manage all finance-related technology tasks, including invoicing, chargebacks, monthly purchase reconciliation, processing or managing refunds/credits, and handling related communications with the accounting team. Serve as the coordinator between technology ordering needs and vendors, working to create quotes and place equipment orders. Partner with campus management to coordinate IT and facility requirements. Work with cross-functional teams to identify gaps in people, processes, and technology, leveraging end-to-end knowledge to find solutions and address challenges. Develop and implement a technology training and support plan to meet the diverse technology needs across all organizations that AWE supports. Update the intranet and service management platforms with relevant news, troubleshooting tips, knowledge base articles, and physical signage. Create and distribute individual and group communications across all levels of the organization, including one-off announcements, routine security awareness training updates, and project updates, using metrics and visuals when applicable. Oversee the scheduling and coordination of recurring and one-time events. Respond to urgent technology needs, often requiring visits to various campus locations to provide exceptional support. Work closely with stakeholders to effectively schedule and manage daily workload and special projects. Cultivate and maintain strong, positive relationships with all customers and guests. Ensure strict confidentiality and safeguard sensitive information. Proactively suggest and implement process improvements to streamline service delivery. Provide an exemplary, professional interface between AWE IT and users by maintaining accurate, timely, and professional communication via email, phone, and in person. Other duties as assigned. Qualifications and Requirements Bachelor's degree in information technology, business, or a related field is preferred, but not required. Equivalent work experience may be considered. 3+ years of experience supporting technology needs in a professional environment. CompTIA IT Fundamentals, ITIL Foundations, or Microsoft Office Specialist or equivalent preferred. Prior experience working in complex organizations, such as healthcare, higher education, museum/cultural institutions, nonprofits, or multi-entity structures, is strongly preferred. Strong communication and interpersonal skills, with the ability to engage effectively with technical and non-technical stakeholders. Excellent customer service skills with the ability to handle competing demands professionally and efficiently. Good organizational skills with the ability to prioritize tasks and manage time effectively. Demonstrated competence in tracking, coordinating, and follow-up of competing priorities and projects. Skilled in multitasking and critical thinking in a fast-paced environment where change is constant. Practical problem-solving and troubleshooting skills, with attention to detail. Ability to work independently and collaboratively as part of a team. Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Familiarity with Asana, Salesforce, Workday, Jira, or other basic IT systems management and service desk tools is a plus. High level of professional integrity and the ability to handle sensitive and confidential information with discretion. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those required by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Physical Demands: In the work environment described, the position requires utilizing a computer and a telephone for prolonged periods of time and good eye/hand coordination, bending and stretching, and physical stamina to lift and transport a minimum of 25 pounds. Visual acuity to review written materials is required for this job. Work Environment: Work is performed full-time (Monday-Friday, 8 a.m.-5 p.m.) in a professional, climate-controlled office environment with standard office equipment, including computers, printers, and telephones. This role requires working in an open setting near colleagues. The noise level is typically low to moderate. The role also requires regular interaction with both the public and internal team members in a professional and courteous manner. Some local travel may be required, and a flexible schedule may be necessary to accommodate business needs, including occasional evening and weekend work hours. Art and Wellness Enterprises, LLC is an equal opportunity employer committed to building and maintaining a workplace that is free of discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and a background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States.

Bachoco Group is a leading multiprotein producer and one of the top ten largest globally, with over 38,000 employees. We offer a wide range of products, including chicken, eggs, pork, beef, pet food, and more. Through Bachoco USA, we deliver high-quality chicken products to the U.S. market, serving retail, food service, and national accounts through our fully integrated operations, including farms, hatcheries, feed mills, and processing plants. Join us and be part of our success! Summary: Provide support for CA2 system and for the technology environment by analyzing requirements, resolving problems, and installing hardware and software solutions. Essential Duties and Responsibilities: include the following. Other duties may be assigned. Primary support for IT related issues for CAT2 system. CAT2 support is primary responsibility and other IT issues are secondary. Works with KeyUsers for CAT2 system. Works with maintenance employees to confirm scales, bird counters and other plant related equipment is working correctly to supply CAT2 information as needed Configure and install client equipment for end users. Includes desktops, laptops, tablets, printers, scanners, MFPs, Desk phones, and cell phones. Assists other areas of IT with the installation and troubleshooting of Servers, switches, routers, wireless access points, UPS, Access Control and Security Cameras. Support various third-party vendors with plant specific computer systems. Work with networking to replace or install network cable between offices and network cabinets. Document hardware locations and configurations with IT inventory system. Use Help Desk ticket system to track all support requests. Review and document all changes or new processes in IT knowledgebase system. Travel and work within office areas, poultry plant, and feed plant locations. Requires a flexible schedule to support facilities in production 24/7 as well as to participate in an on-call 24/7 support rotation. Will need to work at plant when it is running outside of normal operation schedule. Will be trained to use scissor lift to aid in support. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registration: Must have a valid driver's license and must be able to qualify for the company driver program. Computer Skills: To perform this job successfully, an individual should have knowledge of all Microsoft Operating Systems, Microsoft Office and a very good understanding of PC, Printer and Networking hardware. Other Qualifications: Performs all aspects of the job with little assistance from others. Demonstrates a positive and helpful attitude in all aspects of the position and is able to perform all help desk related tasks with minimal guidance. Makes an effort to stay current in the computer science field. Must have two or more years of experience in the help desk function before being considered for promotion to the next level. Complies with Bachoco USA policies and procedures. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision. An Equal Opportunity Employer to include women, minorities, veterans and persons with disabilities. *Notice to Third Party Recruitment Agencies: Please note that Bachoco USA and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, Bachoco USA and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Bachoco USA.

Benefits: * 401(k) * Dental insurance * Health insurance * Opportunity for advancement * Paid time off * Vision insurance As a key member of the System & Admin team, the IT Service Technician role provides advanced IT user support, account setup, and administration of various IT systems for multiple business units and team members across the US. This in-office, full time, role reports directly to the Director of Systems and Admin, is critical to the efficient operation of the business, and requires regular interaction with all levels of personnel in the organization. Duties & Responsibilities: * Provide onsite and remote IT support as required for company personnel * Provide effective communication for issue resolution with company personnel * Maintain and improve IT standard operating procedures (SOPs) relating to areas of ownership * Perform new hire credential and security set up * Purchasing, enrollment, and set up of devices, such as laptops, iPads, and iPhones * Track and manage the usage of software licenses * Maintain inventory of IT assets (ex: laptops, desktops, mobile devices) * Assist with managing active directory, group policy, and system updates in coordination with System Admin * Administer cloud-based services, such as Zoom, Google Enterprise, Microsoft 365 * Management of MDM platform, including deployment, configuration, monitoring, and repairs/replacements * Other duties as assigned Requirements: * Qualified candidates should possess a minimum 2+ years of recent, professional, hands on and over the phone technical support experience * Excellent Customer Service skills (genuine desire to help customers with issues) * Strong team player working on both shared and individual assignments * Technically minded with a focus on customer service * Experience with Apple hardware and general software navigation ability * Strong hardware troubleshooting/repair skills (preferably on Mac devices) * Ability to troubleshoot common issues with mobile devices (iPhones and iPads) * Ability to manage user accounts, groups, etc. through Jamf, Google Enterprise, Microsoft etc. * Experience with problem ticket/case management systems * Proven experience with assessing the severity of reported issues and juggling multiple high priority support tickets * Perform daily operations to maintain business functions Preferred Qualifications: * Previous experience in a technical support position in a fast-paced environment * Previous customer service experience * A strong dedication to quality customer service and a working knowledge of enterprise-wide service delivery procedures * Hands on troubleshooting experience with common Network connectivity (LAN, DNS, TCP/IP, Wi-Fi) and Remote access * Strong verbal and written interpersonal and communication skills * Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management Physical Demands * Lifting up to 20 pounds occasionally and frequently moving small objects * Frequently sitting for long periods of time * Walking or standing occasionally * This position works mostly indoors going outdoors may be frequently required * Must have manual use of hands and vision to use computer constantly

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $11 - $16 per hour Salary Range: 11 - 16 We are an equal opportunity employer and participate in E-Verify in states where required.

Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further. Note: Client is willing to Provide the Re-location Assistance. Role:Technology Analyst - Mainframe Duration: Full time Location: Bentonville AR Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 2 years of experience with Information Technology Preferred ∙ At least 3 year of experience in COBOL, CICS, JCL, REXX, Easytrieve, DB2 and Teradata. ∙ At least 3 year of experience in software development life cycle. ∙ At least 3 year of experience in Mainframe application development and maintenance projects. ∙ At least 2 years of experience in translating functional/non-functional requirements to system requirements. ∙ Ability to work in team environment and client interfacing skills. ∙ Analytical skills ∙ Experience and desire to work in a Global delivery environment Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halo is a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance As a key member of the System & Admin team, the IT Service Technician role provides advanced IT user support, account setup, and administration of various IT systems for multiple business units and team members across the US. This in-office, full time, role reports directly to the Director of Systems and Admin, is critical to the efficient operation of the business, and requires regular interaction with all levels of personnel in the organization. Duties & Responsibilities: Provide onsite and remote IT support as required for company personnel Provide effective communication for issue resolution with company personnel Maintain and improve IT standard operating procedures (SOPs) relating to areas of ownership Perform new hire credential and security set up Purchasing, enrollment, and set up of devices, such as laptops, iPads, and iPhones Track and manage the usage of software licenses Maintain inventory of IT assets (ex: laptops, desktops, mobile devices) Assist with managing active directory, group policy, and system updates in coordination with System Admin Administer cloud-based services, such as Zoom, Google Enterprise, Microsoft 365 Management of MDM platform, including deployment, configuration, monitoring, and repairs/replacements Other duties as assigned Requirements: Qualified candidates should possess a minimum 2+ years of recent, professional, hands on and over the phone technical support experience Excellent Customer Service skills (genuine desire to help customers with issues) Strong team player working on both shared and individual assignments Technically minded with a focus on customer service Experience with Apple hardware and general software navigation ability Strong hardware troubleshooting/repair skills (preferably on Mac devices) Ability to troubleshoot common issues with mobile devices (iPhones and iPads) Ability to manage user accounts, groups, etc. through Jamf, Google Enterprise, Microsoft etc. Experience with problem ticket/case management systems Proven experience with assessing the severity of reported issues and juggling multiple high priority support tickets Perform daily operations to maintain business functions Preferred Qualifications: Previous experience in a technical support position in a fast-paced environment Previous customer service experience A strong dedication to quality customer service and a working knowledge of enterprise-wide service delivery procedures Hands on troubleshooting experience with common Network connectivity (LAN, DNS, TCP/IP, Wi-Fi) and Remote access Strong verbal and written interpersonal and communication skills Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management Physical Demands Lifting up to 20 pounds occasionally and frequently moving small objects Frequently sitting for long periods of time Walking or standing occasionally This position works mostly indoors going outdoors may be frequently required Must have manual use of hands and vision to use computer constantly

Hi, Greetings Hope you are doing great! I would like to update you on an urgent open position with our esteemed client. Please go through the Job Description. Send me your updated resume and expected rate for the below position. Role: Technology Analyst - Java/J2EE Location: Bentonville, AR Duration: Fulltime/Permanent Qualifications Basic · Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. · At least 2 years of experience in Information Technology. Preferred · At least 2 years of experience in JAVA, J2EE, Frameworks (Struts, spring, Hiberate), Webservices, tools, databases (DB2, Informix, MySQL). · At least 1 year of experience in Angular JS · At least 2 year of experience in software development life cycle. · At least 2 years of experience in translating functional/non-functional requirements to system requirements. · Experience and understanding of in Production support and performance engineering. · Ability to work in team environment and client interfacing skills. · Good Analytical skills · Experience and desire to work in a Global delivery environment Qualifications · Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.