Best cities for a help desk analyst
The best cities for help desk analysts are Madison, WI, Philadelphia, PA, and Milwaukee, WI, based on factors like average salary and job availability per capita. Jobs and pay for help desk analysts vary across the country, but we've determined the ten best cities for help desk analysts in the U.S.
Whether you're starting your career as a help desk analyst or considering a move, this list of the best cities for help desk analysts to live in will help you decide. These aren't just the best-paying cities for help desk analysts. We also consider how easy it is to find work as a help desk analyst. While the absolute best city for help desk analysts is Madison, WI, there are plenty of other great places to consider.
Keep reading to learn more about the best cities for help desk analysts in 2024.
If you're looking for a help desk analyst job, here are five companies hiring now:
10 best cities for help desk analysts in 2025
1. Madison, WI
Help desk analyst jobs in MadisonTotal help desk analyst jobs: 21 Average annual salary: $38,598 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $55,000 Location quotient: 4.05 2. Philadelphia, PA
Help desk analyst jobs in PhiladelphiaTotal help desk analyst jobs: 23 Average annual salary: $42,552 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $68,000 Location quotient: 1.67 3. Milwaukee, WI
Help desk analyst jobs in MilwaukeeTotal help desk analyst jobs: 12 Average annual salary: $39,014 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $56,000 Location quotient: 2.13 4. Buffalo, NY
Help desk analyst jobs in BuffaloTotal help desk analyst jobs: 15 Average annual salary: $44,439 Lowest 10 percent warn: $27,000 Highest 10 percent earn: $70,000 Location quotient: 5.13 5. Arlington, TX
Help desk analyst jobs in ArlingtonTotal help desk analyst jobs: 3 Average annual salary: $38,430 Lowest 10 percent warn: $27,000 Highest 10 percent earn: $52,000 Location quotient: 2.19 6. Pittsburgh, PA
Help desk analyst jobs in PittsburghTotal help desk analyst jobs: 9 Average annual salary: $40,032 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $61,000 Location quotient: 1.04 7. Columbus, OH
Help desk analyst jobs in ColumbusTotal help desk analyst jobs: 13 Average annual salary: $38,109 Lowest 10 percent warn: $25,000 Highest 10 percent earn: $56,000 Location quotient: 1.02 8. Detroit, MI
Help desk analyst jobs in DetroitTotal help desk analyst jobs: 6 Average annual salary: $40,306 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $60,000 Location quotient: 0.99 9. Cincinnati, OH
Help desk analyst jobs in CincinnatiTotal help desk analyst jobs: 7 Average annual salary: $37,023 Lowest 10 percent warn: $25,000 Highest 10 percent earn: $53,000 Location quotient: 1.13 10. Fort Worth, TX
Help desk analyst jobs in Fort WorthTotal help desk analyst jobs: 7 Average annual salary: $38,439 Lowest 10 percent warn: $27,000 Highest 10 percent earn: $52,000 Location quotient: 1.48
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Best cities for help desk analysts
- Madison, WI
- Philadelphia, PA
- Milwaukee, WI
- Buffalo, NY
- Arlington, TX
- Pittsburgh, PA
- Columbus, OH
- Detroit, MI
- Cincinnati, OH
- Fort Worth, TX
Detailed list of the best cities for a help desk analyst
| Rank | City | Average salary | Lowest 10% Earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Madison, WI | $38,598 | $26,000 | 252,551 | 21 |
| 2 | Philadelphia, PA | $42,552 | $26,000 | 1,567,872 | 23 |
| 3 | Milwaukee, WI | $39,014 | $26,000 | 595,047 | 12 |
| 4 | Buffalo, NY | $44,439 | $27,000 | 256,902 | 15 |
| 5 | Arlington, TX | $38,430 | $27,000 | 392,772 | 3 |
| 6 | Pittsburgh, PA | $40,032 | $26,000 | 303,625 | 9 |
| 7 | Columbus, OH | $38,109 | $25,000 | 860,090 | 13 |
| 8 | Detroit, MI | $40,306 | $26,000 | 672,795 | 6 |
| 9 | Cincinnati, OH | $37,023 | $25,000 | 298,800 | 7 |
| 10 | Fort Worth, TX | $38,439 | $27,000 | 854,113 | 7 |
| 11 | Oakland, CA | $48,468 | $33,000 | 420,005 | 5 |
| 12 | San Antonio, TX | $38,439 | $27,000 | 1,492,510 | 12 |
| 13 | Las Vegas, NV | $38,889 | $27,000 | 632,912 | 7 |
| 14 | Cleveland, OH | $40,045 | $26,000 | 385,809 | 3 |
| 15 | Dallas, TX | $38,413 | $27,000 | 1,317,929 | 22 |
| 16 | Nashville, TN | $35,425 | $25,000 | 660,388 | 15 |
| 17 | Boston, MA | $48,621 | $29,000 | 673,184 | 19 |
| 18 | Austin, TX | $38,408 | $27,000 | 947,890 | 23 |
| 19 | Gilbert, AZ | $37,179 | $27,000 | 237,133 | 2 |
| 20 | Santa Ana, CA | $45,652 | $32,000 | 334,217 | 5 |
| 21 | Riverside, CA | $45,619 | $32,000 | 324,722 | 6 |
| 22 | Reno, NV | $40,121 | $27,000 | 245,255 | - |
| 23 | El Paso, TX | $38,965 | $28,000 | 683,080 | 2 |
| 24 | Sacramento, CA | $48,167 | $33,000 | 495,234 | 7 |
| 25 | Phoenix, AZ | $37,261 | $27,000 | 1,615,017 | 30 |
| 26 | New York, NY | $46,009 | $28,000 | 8,537,673 | 64 |
| 27 | Toledo, OH | $39,172 | $26,000 | 278,508 | - |
| 28 | Wichita, KS | $38,399 | $27,000 | 389,902 | - |
| 29 | Los Angeles, CA | $45,960 | $32,000 | 3,976,322 | 47 |
| 30 | Oklahoma City, OK | $34,752 | $25,000 | 638,367 | 26 |
| 31 | Washington, DC | $47,498 | $30,000 | 681,170 | 41 |
| 32 | Baltimore, MD | $46,889 | $29,000 | 614,664 | 8 |
| 33 | Chicago, IL | $40,520 | $28,000 | 2,704,958 | 35 |
| 34 | Irving, TX | $38,416 | $27,000 | 238,289 | 6 |
| 35 | Jersey City, NJ | $45,749 | $28,000 | 264,152 | 1 |
| 36 | Tulsa, OK | $34,761 | $25,000 | 403,090 | 9 |
| 37 | Newark, NJ | $45,715 | $28,000 | 281,764 | - |
| 38 | North Las Vegas, NV | $38,837 | $27,000 | 238,702 | - |
| 39 | Brookhaven, NY | $46,338 | $28,000 | 486,040 | - |
| 40 | Anaheim, CA | $45,714 | $32,000 | 351,043 | 2 |
| 41 | Indianapolis, IN | $34,668 | $24,000 | 855,164 | 20 |
| 42 | Henderson, NV | $38,798 | $27,000 | 292,969 | - |
| 43 | Islip, NY | $46,260 | $28,000 | 335,543 | - |
| 44 | Anchorage, AK | $44,437 | $39,000 | 298,192 | - |
| 45 | Houston, TX | $38,283 | $27,000 | 2,303,482 | 16 |
| 46 | Omaha, NE | $35,490 | $25,000 | 446,970 | 12 |
| 47 | Oyster Bay, NY | $46,175 | $28,000 | 293,214 | - |
| 48 | Colorado Springs, CO | $38,177 | $27,000 | 465,101 | 14 |
| 49 | Hempstead, NY | $46,116 | $28,000 | 759,757 | - |
| 50 | Denver, CO | $38,217 | $27,000 | 693,060 | 52 |
Highest paying cities for help desk analysts
| Rank | City | Avg. help desk analyst salary |
|---|---|---|
| 1 | Boston, MA | $48,621 |
| 2 | San Francisco, CA | $48,527 |
| 3 | Washington, DC | $47,498 |
| 4 | Baltimore, MD | $46,889 |
| 5 | New York, NY | $46,009 |
| 6 | Philadelphia, PA | $42,552 |
| 7 | Arlington, VA | $41,452 |
| 8 | Hartford, CT | $41,233 |
| 9 | Waukegan, IL | $40,837 |
| 10 | Detroit, MI | $40,306 |
| 11 | Milwaukee, WI | $39,014 |
| 12 | San Antonio, TX | $38,439 |
| 13 | Denver, CO | $38,217 |
| 14 | Phoenix, AZ | $37,261 |
| 15 | Saint Louis, MO | $36,673 |
| 16 | Atlanta, GA | $36,200 |
| 17 | Minneapolis, MN | $35,903 |
| 18 | Salt Lake City, UT | $35,755 |
| 19 | Jacksonville, FL | $35,420 |
| 20 | Charlotte, NC | $35,393 |











