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Help desk analyst jobs in Lubbock, TX - 46 jobs

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  • Associate Software Support Specialist

    Tyler Technologies 4.3company rating

    Help desk analyst job in Lubbock, TX

    Come and join our team of intelligent and motivated support professionals at Tyler Technologies. In this challenging role, you will assist our clients all over the country with their Municipal Justice Suite. Tyler Technologies is a leading provider of end-to-end information management solutions and services for local governments. Tyler partners with clients to empower the public sector - cities, counties, schools and other government entities - to become more efficient, more accessible and more responsive to the needs of citizens. We have an opening for an Associate Software Support Specialist on our Municipal Justice team. This role provides basic-level software support for Tyler clients in the use, functionality, and understanding of our products and databases for issues that are easily solved. The Associate Software Support Specialist is an entry-level position, learning how to ensure timely resolution of client financial management software If you have the following competencies we want to talk to you: * Strong desire to work with a team that has common goals * Passion for helping clients and building rapport * Desire to work in a fast-paced environment where every day offers diverse questions * Aptitude for problem solving and thinking out-of-the-box. Responsibilities * Troubleshoot and resolve client's online and phone inquiries regarding software issues, while providing excellent customer service * Prioritize, analyze and manage multiple inquiries from a varied group of clients * Advance product knowledge by reviewing new functionality and testing new product issues * Advocate for the client and ensure the software meets their business requirements * May create or enhance documentation throughout the support process. * Commits to expanding technological skills and knowledge of the Tyler products. Qualifications * College degree or comparable work experience * Knowledge of court procedures and policies is a plus! * Customer service experience * Proficiency with computers and contemporary online applications * Excellent interpersonal skills * Effective analytical ability, particularly in a technical environment. * Excellent written and verbal communication skills. * Ability to prioritize and complete multiple tasks in a fast-paced, client focused environment * Effective decision making and problem solving skills involving troubleshooting basic to moderate issues. * Strong organizational skills.
    $74k-92k yearly est. Auto-Apply 10d ago
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  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Help desk analyst job in Lubbock, TX

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $32k-44k yearly est. 12d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Help desk analyst job in Lubbock, TX

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $33k-45k yearly est. 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Help desk analyst job in Lubbock, TX

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-44k yearly est. 14h ago
  • ERP Software Support - Future Availability

    Conetrix 3.8company rating

    Help desk analyst job in Lubbock, TX

    AccountingWare is seeking persons with ERP Software experience and remarkable accounting skills to assist with the support of ActivityHD. Prior payroll administration experience is preferred. You must be proficient in core accounting processes in ERP Software systems and standard business practices. You should be knowledgeable about creating and maintaining financial statements using a reporting product. You must be authorized for permanent work in the USA and live in the Lubbock, Texas area. This job is in our main office in Lubbock. About AccountingWare For over 45 years, AccountingWare has been developing accounting software. During this time our customer base has grown to include organizations across a diverse spectrum of industries. Our ActivityHD product includes general ledger, payables, receivables, fixed assets, purchasing, bank reconciliation, and payroll. Tasks & Responsibilities What would your work be like? A typical day could include: Corresponding with customers via email and telephone. Helping customers configure and run core accounting package. Coordinating and presenting training sessions when onboarding new customers. Working within our support team to collaboratively help customers. Providing ERP consultation based on accounting standards and best practices. Presenting the ActivityHD products in marketing demonstrations. Working with Quality Assurance to test software functionality. Participating in the continuous improvement of our products and processes. Sound Interesting? If so, we are looking for people who will enjoy and enrich our company culture. These individuals exhibit character traits such as: You are conscientious, honest, and trustworthy. In a word, you are a person of integrity. You like people and want to help them. You have the emotional intelligence needed to get along with people. Beyond being likable and pleasant, your goal will be to help our customers get the answers they need. You should be proficient with accounting systems, such as Microsoft Dynamics GP, Intacct, QuickBooks, or others. You might be described as a Microsoft Excel maven. You are good at listening, speaking, and writing. Yes, accurate and effective communication, presentation and training skills are essential for this position. You love to organize. "A place for everything and everything in its place," may be your mantra. You know where or how to find whatever you need. You are tenacious. You don't give up. You will be dedicated and creative when it comes to problem solving and helping our clients discover their best solution. Learning new stuff makes you smile. New people, new terminology, new business, etc. all energize you. You are a self-starter. If you happen to have some down time you naturally explore, learn, discover, and share fresh ideas to make our products even better. We encourage this! You live in Lubbock, the Lubbock area, or have ties to the Texas South Plains. This position is in our main office in Lubbock, Texas. Icing on the cake. Two or more years of experience with accounting software implementation will give you a head start on other candidates. Does this sound like you? If so, Apply Now. We'll look forward to hearing from you!
    $46k-63k yearly est. 60d+ ago
  • IT Help Desk Tech

    Trinity Church & School 3.9company rating

    Help desk analyst job in Lubbock, TX

    Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. ESSENTIAL DUTIES & RESPONSIBILITIES Serve as the first point of contact for customers seeking technical assistance over the phone, by email, or in person. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Train computer users. Maintain daily performance of computer systems. Respond to email messages for customers seeking help. Ask questions to determine nature of problem. Walk customer through problem-solving process. Install, modify, and repair computer hardware and software. Clean up computers. Run diagnostic programs to resolve problems. Help troubleshoot network equipment. Install computer peripherals for users. Follow up with customers to ensure issue has been resolved. Gain feedback from customers about computer usage. Run reports to determine malfunctions that continue to occur. Must be a member of Trinity Church. QUALIFICATIONS: High School Diploma required; Prefer BS/BA in IT, Computer Science or relevant field. Proven experience as a help desk technician or other customer support role. Tech savvy with working knowledge of office automation products, databases and remote access programs. Good understanding of computer systems, mobile devices and other tech products. Ability to diagnose and resolve basic technical issues. Proficiency in English. Excellent communication skills. Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must also be customer-oriented and patient to deal with difficult customers.
    $30k-39k yearly est. 34d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Help desk analyst job in Plainview, TX

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $53k-74k yearly est. 20d ago
  • desktop support

    Artech Information System 4.8company rating

    Help desk analyst job in Lubbock, TX

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Hello, My name is Shubham and I'm a Recruitment specialist at Artech, the #1 largest women-owned IT staffing firm in the US. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you. Please find below, summary of the position. If you are currently not in the job seeking market, feel free to refer this position to someone you may know to be a fit. However, should this position be of interest to you, please send me your resume or contact me directly at ************ Job Title: Deskside Support Representative Distributed Client Services Job ID: # S2L5DY Location: LUBBOCK,TX Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. The support platform is Microsoft OS including Win7 and some Win10 (piloting). OS troubleshooting, imaging, and builds. Need a valid driving license this job may require some travel but you will be payed for mileage charges Outlook PST files. Additional Information For more information, Please contact Shubham ************
    $35k-46k yearly est. 15h ago
  • DOB - Financial Examiner IV - VII: Information Technology Security Specialist

    Capps

    Help desk analyst job in Lubbock, TX

    DOB - Financial Examiner IV - VII: Information Technology Security Specialist (00052435) Organization: TEXAS DEPARTMENT OF BANKING Primary Location: Texas-Houston Work Locations: Houston Regional Office 8588 Katy Freeway, Suite 345 Houston 77024 Other Locations: Texas-Dallas, Texas-Lubbock, Texas-San Antonio Job: Business and Financial Operations Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 Travel: Yes, 50 % of the Time State Job Code: 451U Salary Admin Plan: N/A Grade: 00 Salary (Pay Basis): 8,542. 00 - 14,633. 36 (Monthly) Number of Openings: 2 Overtime Status: Exempt Job Posting: Sep 5, 2025, 7:27:13 PM Closing Date: Ongoing Description Working Title:Financial Examiner IV - VII: Information Technology Security ExaminerClassification:Financial Examiner IV - VIIClass No. / Sal Grp:U1106 - U1112 / EE00Monthly Salary:$8,542 - $14,633. 36 (Salary and Classification Commensurate with Experience) Location:Houston, Dallas, Lubbock, San AntonioFLSA Status:ExemptOvernight Travel:Extensive Travel - At least 50%Mission:The mission of the Texas Department of Banking is to ensure Texas has a safe, sound, and competitive financial services system. General Description:Experienced Information Technology (IT) security examiner position. Depending on experience, act as examiner-in-charge (EIC) of either smaller, medium, large or complex institutions, problem or non-problem in-house systems and serviced institutions, money service businesses, and participates at multiregional data processing services. Effectively communicate examination results through established written report procedures and verbally through meetings with management and personnel. Assist in examinations of large, complex, or problem IT operations. Recommend corrective action for weaknesses found during examinations. Job Duties:• Analyze areas of concern and personnel needs for upcoming examinations. • Audit, examine, or review IT activities as EIC for banks, trust companies, money service businesses, and financial institution service providers. • Evaluate information processing operations for management oversight, audit coverage, operational support and delivery, and software development and acquisition. Detects weaknesses in these areas. • Recommend strategies, plans to effect corrective actions, and programs to monitor progress in addressing detected weaknesses. • Communicate examination findings to senior bank management and Board of Directors through oral presentation. • Prepare written comments and conclusions of all component areas when acting as the examiner-in-charge. • Prepare written examination reports as prescribed by Departmental guidelines. Create written products including memos, letters, reports, and/or policies and procedures for internal and external audiences. • Establish and adhere to project or examination schedules to ensure timely completion of all required work. • Attend all assigned schools and training seminars. • Conduct, with supervision, reviews of examination reports. • Provide supervision, training and evaluation of other examiners. • Monitor condition of IT operations through off-site procedures, with minimal supervision. • Make judgments in applying rules, regulations, trends and developments as they relate to bank operations, information systems management and detected technology risks. Use sound judgment to determine adequacy of management's commitments for corrective action. • Stay informed and knowledgeable of industry developments. Qualifications Minimum Qualification:Education and Experience:Note: This is an Information Technology position. Financial Examiner IV Requirements:• Graduation required from an accredited four-year college or university with major course work in finance, accounting, business administration, economics, computer science/information technology or other technology related degree. • A graduate degree in finance, accounting, business administration, economics, computer science or job-related field may substitute for an undergraduate degree that is not business or technology related. • Four years' progressive, responsible experience in regulation, examination, or audit, and analysis of financial institutions (i. e. Federal Deposition Insurance Corporation, Federal Reserve Bank, Office of Comptroller of the Currency). o Qualifying experience must include one or more of the following: Conducting safety and soundness or information technology examinations at a financial institution or data center, Serving as an auditor on technology audits of security controls or policies of financial institutions or data centers, or Administering information security programs or other key data center functions at a financial institution. • Must be Current Certified Information Systems Auditor (CISA) certified. Financial Examiner V Requirements:• Same educational requirements as the Financial Examiner IV • Five years' progressive, responsible experience in regulation, examination or audit, and analysis of financial institutions as a financial institution examiner with the Federal Depository Insurance Corporation, Federal Reserve Bank, Office of the Comptroller of the Currency, National Credit Union Association, Texas Department of Banking or another state banking authority (refer to items under Financial Examiner IV for qualifying experience specifications). Financial Examiner VI Requirements:• Same educational requirements as the Financial Examiner V • Six years progressive, responsible experience in regulation, examination or audit, and analysis of financial institutions as a financial institution examiner with the Federal Depository Insurance Corporation, Federal Reserve Bank, Office of the Comptroller of the Currency, National Credit Union Association, Texas Department of Banking or another state banking authority (refer to items under Financial Examiner IV for qualifying experience specifications). Financial Examiner VII Requirements:• Same educational requirements as the Financial Examiner VI• Eight years progressive, responsible experience in regulation, examination or audit, and analysis of financial institutions (refer to item under Financial Examiner IV for qualifying experience specifications). • Must have at least two years' of progressive, responsible experience as a financial institution examiner working with large, complex banking organizations. • Must be a current or former financial institution examiner commissioned by the Federal Depository Insurance Corporation, Federal Reserve Bank, Office of Comptroller of the Currency, National Credit Union Association, Texas Department of Banking, or another state banking authority. Copy of official college transcripts must be submitted with The State of Texas Application for Employment. Preferred Qualifications:• Be a current or former financial institution examiner commissioned by the Federal Depository Insurance Corporation, Federal Reserve Bank, Office of Comptroller of the Currency, National Credit Union Association, Texas Department of Banking, or another state banking authority (FE IV - VI classification levels). • A minimum of six hours in accounting to include basic and/or intermediate accounting. • Completion of graduate banking school. • Experience as examiner-in-charge (EIC) of all types of examinations involving large, complex, and/or problem institutions. Special Requirements:• Position requires extensive overnight travel on a frequent basis (at least 50 % overnight travel). • Must possess or obtain within 90 days a valid Texas Driver's license. Satisfactory driving records are required for driving any vehicle to conduct agency business. Final applicants must certify that personally owned vehicles used for agency business have Texas minimum liability coverage and a valid state inspection. • This position requires that the incumbent demonstrate strong personal financial responsibility and integrity. • Applicants selected for an interview may be asked to complete a work style profile. • Final applicants may be subject to an employment credit check, driving record check, and criminal background check. • State law prohibits any employee of the Department from being or becoming “directly or indirectly indebted to or financially interested in an entity supervised or regulated by the Banking Commissioner. ” See Texas Finance Code, Section 12. 107. • For any previous regulatory or industry experience, the applicant selected may be required to provide a training profile reflecting courses attended with previous employers• Hired candidate may be required to pass all or portions of the Texas Department of Banking's BETS/Commissioning process, as well as prescribed training classes (or their equivalents) for classification levels IV - VI. • Assigned work locations require flexibility in dealing with constantly changing work environment. Knowledge, Skills, and Abilities:• Possess and exhibit above average oral and written communication skills. • Possess working knowledge in the use of personal computers, including Microsoft Word and Excel. • Ability to maintain effective working relationships with supervisors, co-workers, team members, regulated entity employees and the public. • Ability to be self-motivated and exercise initiative and independent judgment. • Ability to read, comprehend and apply rules and statutes regulating the banking industry. • Ability to maintain confidentiality and handle sensitive information. Physical Requirements and/or Working Conditions: The physical demands described here are represented of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position requires the incumbent to primarily perform sedentary office work; however, mobility (standing and walking) is routinely required to carry out some duties. It requires extensive computers, copiers, printers, telephones, and client/customer contact. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Marginal or corrected visual, speech and auditory requirements are required for reading printed materials and computer screens and communicating with internal and external customers. This position requires:• Regular and punctual attendance. • Frequent use of personal computers, copiers, printers, and telephones. • Frequent sitting. • Frequent work under stress, as a team member, and in direct contact with others. • Overnight Travel: Position requires at least 50 % overnight travel. How to Apply:To submit your application for employment, select Apply Online. Create and/or Login to your online applicant profile and electronically submit your State of Texas Application for Employment. All applications must contain complete job histories, which include job titles, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information. Transcripts:If education is used to meet the minimum requirements of the job posting, a copy of college transcript(s) issued from the registrar must be uploaded in CAPPS for your application to be considered complete. Foreign education credentials must be evaluated by a NACES or AICE member credential evaluation service. Please contact jobs@dob. texas. gov immediately if you are having difficulty uploading transcripts to your application. Applications Submitted through Work in Texas:Applicants may submit applications through Work in Texas (WIT), however applicants must complete the supplemental questions in CAPPS Recruit to be considered for the position. In order to complete the supplemental questions, please register and/or login to CAPPS Recruit and access your profile. Go to CAPPS Recruit to Sign In (Link: ************** taleo. net/careersection/ex/jobsearch. ftl?lang=en ) . SAO Military Crosswalk: *********** sao. texas. gov/Compensation/MilitaryCrosswalk/MOSC_AccountingAuditingandFinance. pdf Remarks: State law prohibits any employee of the Department from being or becoming “directly or indirectly indebted to, or financially interested in an entity supervised or regulated by the Banking Commissioner. ” See Texas Finance Code, Section 12. 107. Those selected for an interview will be contacted by telephone. Final male applicants between the ages of 18 to 26 will be required to furnish proof of registration or exemption from registration with the selective service system. E-Verify: This organization participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. The Texas Department of Banking is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, veteran status, age or disability in employment or the provision of services. A disabled individual requiring reasonable accommodation shall not be denied opportunity due to the disability. The applicant should contact Human Resources if reasonable accommodation is required during the application process at **************.
    $8.5k-14.6k monthly Auto-Apply 13h ago
  • IT Support Technician II

    Texas Tech Univ Health Sciences Ctr 4.4company rating

    Help desk analyst job in Lubbock, TX

    The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit.With close supervision by management and/or project leads: Providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. Collaborate with other departmental and school IT(Information Technology) staff to achieve their needs within IT OP and procedures. Trains in fundamental hardware and software support. Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years. Applicants for this position will be subject to a criminal background check after a conditional offer of employment has been extended, but before employment can be confirmed.
    $37k-47k yearly est. 13d ago
  • IT hardware (Server Management / CS)

    DHD Consulting 4.3company rating

    Help desk analyst job in Plainview, TX

    IT Software JD Windows and Web Programming Skills -Programming Languages : Proficient in developing Windows and web applications using C# and JAVA Database Utilization Skills Database : Experience in working with relational databases such as Oracle and MS-SQL, including query writing capabilities IT Hardware -Basic Knowledge of Windows Server and Networking Server and Network : Basic understanding of Windows Server managementand network structures Language Skills -Korean/English : Ability to communicate in both Korean and English, enabling work performance in both languages
    $48k-80k yearly est. 60d+ ago
  • Member Experience Coordinator| Full-Time | The Texas Tech Club

    Oak View Group 3.9company rating

    Help desk analyst job in Lubbock, TX

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Member Experience Coordinator will play an integral part on the Membership Team supporting project work and goals. Creating remarkable experiences for our Prospective Club Members and Club Members alike. Communications - Communicate ClubLife through all channels, and take care of Member and Prospect's needs as it relates to referrals and sales. Member Engagement - Relationship and report building with Members and guests. Responsible for key ClubLife project work Reports Directly To: Director of Member Experience This role pays an hourly rate of $15.00-$19.00 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until March 6, 2026. Responsibilities Day to Day: Coordinate and distribute emails to Members. Set up for Member check for Member Events. Event set up of décor or warm welcomes. Social Media Management. Update in Club marketing i.e., Posters, table tents, enplug etc. Support in completion of New Member data entry and follow-up. Define Magic Moments and execute within the Club. Write personalized postcards to invite members to events. Function as the Club representative on various Member committees. Assist Director with Social Media, Events and Follow Up. Assist in planning and facilitating events for Members of the Club All the other stuff we do: Adhere to all company, club and department standards of operations, policies, and procedures whether written or verbal. Conduct ourselves professionally and respectfully. Work safely. Attend daily line-up and participate as requested. Take pride in our appearance by arriving to work in a clean and neat uniform and properly groomed according to Club standards. We are open, flexible, and adaptable to take care of our Members and Guest changing needs. Understand service recovery procedures for Member/Guests. Notify GM and/or department head(s) of Member/Guest complaints. Rectify by using service recovery procedures as soon as possible. We are ready to assume different responsibilities as needed and requested as an essential part of our jobs. Qualifications About you: Minimum of one-year experience in hospitality business or a similar role. Service oriented mindset making every guest feel valued. Strong communication skills verbal, written, phone, text, and social media communications. Work well under pressure, coordinating multiple tasks at any given time. Strong organizational skills and attention to detail. Positive phone demeanor. Advanced working with Microsoft Office suite, including Word, Outlook, and Excel. Positive attitude and be willing to work as part of a team. Physical Requirements: Standing, walking, exposure to temperature changes, dust, fumes, or gases, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying/pushing/pulling up to 100 lbs. on occasion, folding/unfolding, talking, hearing, and seeing. Primary tools/equipment used in this position and approximate weight: Computer Telephone Attendance Requirements for this position: Attendance Requirements for this position as outlined on the weekly schedule. Additional hours are required to meet deadlines of the position, including weekends and/or holidays. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $15-19 hourly Auto-Apply 43d ago
  • Part-Time Technology & Help Desk Assistant, Lubbock Downtown Center

    South Plains College 2.6company rating

    Help desk analyst job in Levelland, TX

    Information Job Title Part-Time Technology & Help Desk Assistant, Lubbock Downtown Center Department LEVL - Information Services Employment Status PT Part-Time Full Time/Part Time Part Time Benefits No Months per Year 12 Responsibilities include providing evening Help Desk support via phone and in person; maintaining and upgrading lab and classroom equipment including updates, upgrades, installation, maintenance, and troubleshooting of hardware and software; enforcing computer policies; assist students with basic computer technology skills; and assist faculty with laptop cart reservations. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for maintaining and upgrading lab and classroom equipment Install, troubleshoot, and maintain program & instructor specific software in the open lab Supervise student assistants at the Help Desk as appropriate, particularly regarding use of computing facilities and software Answer Help Desk emails and phone calls and create work orders as needed Other duties as assigned WORK HOURS/SCHEDULE 19 hours per week Normally scheduled hours are Monday-Thursday 4:00PM-8:00PM and Fridays 1:00PM-4:00PM This position will be located at the SPC Lubbock Downtown Center. Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or other recognized equivalent, required. Demonstrable proficiency with Microsoft Office products, required. Experience working with individuals in a teaching environment, preferred. Associate degree in CIS (or related field) or higher or equivalent work experience, preferred. COMPUTER SKILLS Basic computer skills such as knowledge of word processing, spreadsheets, databases, and slide presentation packages, required. Ability to install, maintain, troubleshoot, diagnose and perform basic repair on computers and software, preferred. Experience in related tasks, desired. LANGUAGE SKILLS Ability to read, analyze and interpret professional and technical handbooks, technical writings, and/or governmental regulations. Ability to complete record keeping as directed. Must be able to communicate effectively in oral and written manner and present information and respond to questions from individuals or groups in a reasonable and helpful manner. Must be able to deal with conflict in a professional and appropriate manner, should it arise. MATHEMATICAL SKILLS Basic math skills (ability to add, subtract, multiply, divide), required. REASONING ABILITY Demonstrates the ability to handle situations in a reasonable, logical, and productive fashion. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, employee is frequently required to stand and walk. Employee is regularly required to talk, hear, and sit as well as use hands to finger, handle, and feel. Employee is also regularly required to reach with hands and arms, regularly lift and move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet to moderate. Other Refer to appropriate South Plains College policies and procedures for all other items not covered in this job description. Posting Detail Information Posting Number S6012019-P Number of Vacancies 1 Desired Start Date 11/03/2025 Position End Date (if temporary) Open Date Application Review Date 10/31/2025 Open Until Filled Special Instructions Summary Quick Link for Internal Postings ******************************************************** Supplemental Questions
    $29k-33k yearly est. 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Help desk analyst job in Lubbock, TX

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $63k-87k yearly est. 12d ago
  • desktop support

    Artech Information System 4.8company rating

    Help desk analyst job in Lubbock, TX

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: LUBBOCK.TX Duration: 12 months with possible extension. Job id : S2LFBX Job Description: · Should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove PCs . · Must have good verbal and written skills, as well as ability to interact positively with clients. · Candidates should have valid driver's license and reliable transportation. You will be payed for mileage · Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook Additional Information For more information, Please contact Shubham ************
    $35k-46k yearly est. 15h ago
  • IT hardware (Server Management / CS)

    DHD Consulting 4.3company rating

    Help desk analyst job in Plainview, TX

    IT Software JD -Windows and Web Programming Skills -Programming Languages : Proficient in developing Windows and web applications using C# and JAVA -Database Utilization Skills -Database : Experience in working with relational databases such as Oracle and MS-SQL, including query writing capabilities IT Hardware JD -Basic Knowledge of Windows Server and Networking -Server and Network : Basic understanding of Windows Server management and network structures Language Skills -Korean/English : Ability to communicate in both Korean and English, enabling work performance in both languages
    $48k-80k yearly est. 60d+ ago
  • Server | Part-Time | The Texas Tech Club

    Oak View Group 3.9company rating

    Help desk analyst job in Lubbock, TX

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Server will provide ultimate hospitality for Members and Guest in a fast-paced, high volume environment. This role pays an hourly rate of $4.00 to $5.00 and is tip eligible. Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Maintains knowledge of the menu and any special items being offered. Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers. Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer. Ensures neat presentation of all ordered items, with no spill-over. Pre-buses tables and full buses tables when necessary during peak periods. Maintains availability to work during many peak periods. Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc). Maintains high responsiveness to customer desires and requests. Maintains a professional and clean appearance. Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience. Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered Qualifications Experience working in a fast-paced, high volume environment preferred Must have a High School Diploma, G.E.D. or related Food Service Job Experience. Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings. Ability to work in a team-oriented, fast-paced, event-driven environment. Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $39k-62k yearly est. Auto-Apply 11d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Help desk analyst job in Lubbock, TX

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $63k-87k yearly est. 8d ago
  • desktop support

    Artech Information System 4.8company rating

    Help desk analyst job in Lubbock, TX

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: LUBBOCK.TX Duration: 12 months with possible extension. Job id : S2LFBX Job Description: · Should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove PCs . · Must have good verbal and written skills, as well as ability to interact positively with clients. · Candidates should have valid driver's license and reliable transportation. You will be payed for mileage · Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook Additional Information For more information, Please contact Shubham ************
    $35k-46k yearly est. 60d+ ago
  • Server | Part-Time | The Texas Tech Club

    Oakview Group 3.9company rating

    Help desk analyst job in Lubbock, TX

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Server will provide ultimate hospitality for Members and Guest in a fast-paced, high volume environment. This role pays an hourly rate of $4.00 to $5.00 and is tip eligible. Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities * Maintains knowledge of the menu and any special items being offered. * Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers. * Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer. * Ensures neat presentation of all ordered items, with no spill-over. * Pre-buses tables and full buses tables when necessary during peak periods. * Maintains availability to work during many peak periods. * Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc). * Maintains high responsiveness to customer desires and requests. * Maintains a professional and clean appearance. * Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience. * Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered Qualifications * Experience working in a fast-paced, high volume environment preferred * Must have a High School Diploma, G.E.D. or related Food Service Job Experience. * Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings. * Ability to work in a team-oriented, fast-paced, event-driven environment. * Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $39k-62k yearly est. Auto-Apply 10d ago

Learn more about help desk analyst jobs

How much does a help desk analyst earn in Lubbock, TX?

The average help desk analyst in Lubbock, TX earns between $28,000 and $53,000 annually. This compares to the national average help desk analyst range of $26,000 to $52,000.

Average help desk analyst salary in Lubbock, TX

$38,000
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