IT Help Desk Specialist
Help desk analyst job in Pleasanton, CA
Our client is seeking an IT Specialist for a contract/project opportunity (with possibility to convert fulltime). As an IT Specialist I, you'll support Windows 11 migration and provide desktop support to end-users via phone, email, or in-person. You'll diagnose, troubleshoot, and resolve technical issues while documenting your work in a ticketing system.
Key Responsibilities:
Work within the IT team on a Window 11 migration.
Provide technical support to users via phone, email, or in-person.
Diagnose and troubleshoot hardware, software, and network issues.
Document issues and resolutions in a ticketing system.
Perform routine system maintenance and updates.
Install, configure, and maintain operating systems, applications, and updates.
Offer basic training and guidance to users on software and hardware.
Collaborate with the IT team to resolve complex issues and improve processes.
Perform other duties as assigned.
Requirements:
1+ years of hands on IT Support experience
Associate degree, specialized certification, or equivalent training
Knowledge of computer hardware, software, and operating systems (Windows, iOS, Android).
Familiarity with Microsoft Active Directory, Office Suite, and VOIP systems.
Basic understanding of networking and troubleshooting.
Having gone through a Windows 11 upgrade/migration a major plus
Entry Level Help Desk Associate
Help desk analyst job in Pleasanton, CA
Kano Consultants provides consulting services to the electric power industry. We provide engineering assessments, design, construction/maintenance support, and data analytics for departments that include power generation, substation, transmission, and distribution.
We are looking to hire a proactive Entry-Level Help Desk Associate to join our team! This is ideal for candidates finishing an undergraduate degree or recent undergraduates looking to gain experience.
Title: Entry-Level Help Desk Associate
Location: 75% remote 25% Pleasanton California
Employment Type: Part-time/ Independent Contractor to start with the potential to be full time.
Primary Responsibilities
Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat.
Diagnose and troubleshoot hardware, software, and network issues.
Document and log all support interactions in the ticketing system.
Assist in setting up and maintaining workstations, laptops, and other equipment.
Stay updated on company systems, policies and procedures.
Position Requirements
Bachelor's degree in computer science, IT, or related field is desired but not required
Strong knowledge of IT security principles and best practices
Excellent verbal and written communication skills
Excellent problem-solving skills and attention to detail
Ability to troubleshoot common technical problems.
Self-learner and ability to work in an agile and cross-functional environment
Strong interpersonal skills with the ability to positively work with others.
Eagerness to learn and adapt to new technologies
How to Apply:
*Upload updated Resume
* Fill out our Screening Questionnaire Form through the link below:
***********************************
PLEASE NOTE: Failure to complete the screening questionnaire will not be considered.
Service Desk Analyst
Help desk analyst job in San Jose, CA
Responsibilities:
Level 2 Service Desk Analyst Responsibilities:
-Systems administrator responsible for tracking changes and additions to the web help desk ticketing system
-Assists with portal and queue calls throughout the day for level two support not able to be completed by Level 1 analysts
-Responsible for shipping and disposal of end of life assets to the warehouse
-Password and access request for new hire email and initial setups
-PC refresh tracking and implementation
-HQ Communications/AV assistance in multiple conf rooms
-Customer Support for both internal and external Customers.
-Knowledge of Google, Microsoft, Adobe systems.
Required Skills
2+ years of IT Experience as a Service Desk Analyst
At least an associate's degree
Preferred Skills
Ticketing experience
Google Suite/Google Workspace Experience
Microsoft office suite experience
Adobe Experience
End of life (EOL) assets (IT asset management)
Help Desk Technician
Help desk analyst job in San Jose, CA
Salary Range:$26.50 To $31.25 Hourly
HelpDesk Technician
Job Type: Full-Time | Non-Exempt | In Office
Salary Range: $26.50 - $31.25 per year
Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024.
We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive.
As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits.
Job Summary
The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience.
Essential Duties and Responsibilities
Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues.
Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs.
Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution.
Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting.
Assist in updating training materials and provide user training as needed.
Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance.
Monitor and report recurring issues to management; stay current with system updates and industry trends.
Maintain accurate inventory of desktop and printing equipment.
Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards.
Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals.
Minimum Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred.
Basic knowledge of IT operations, hardware/software troubleshooting, and network support.
Familiarity with banking industry compliance and security standards is a plus.
Strong communication skills with the ability to explain technical concepts clearly.
Proficient in Microsoft Office, desktop applications, and mobile device platforms.
Strong organizational, time management, and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Valid driver's license and reliable transportation may be required.
Benefits & Perks
Competitive employer contribution to medical, dental and vision coverage
401k plan with employer match
Flexible Spending Accounts (FSA) and Dependent Care Accounts
Employee Assistance Program (EAP)
Employer provided Calm subscription
Employer provided mental health benefits through Teladoc
Life, AD&D and disability insurance
Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
Online discount program
Tuition Reimbursement Program
Equal Employment Opportunity & Accommodations
Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic.
We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws.
Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information.
Recruitment Policy
Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California.
We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.
Desktop Support Technician
Help desk analyst job in San Jose, CA
***Sorry, no Third Parties. Must be able to work as our W2 employee from the start of the engagement without visa transfer***
*** This is a 6-month engagement with good possibility of conversion to FTE***
Onsite role in San Francisco with optional 4 days in-office with 1 day work from home if desired,
Office location is San Francisco (bartable).
Our really cool client is the leading provider of daily Earth imaging data and insights, helping organizations harness change for action with a multidimensional view of our changing planet.
Job Overview
We are seeking a detail-oriented IT Support Technician to manage our IT infrastructure and provide critical technical support to our organization.
Key Responsibilities
Provide User Support for Mac and Windows laptops including commissioning and de-commissioning and coordinating equipment repairs and replacement
Provide administrative support for Okta, NinjaOne, Jamf, and Jira/Confluence (will train)
Setup and maintain conference room equipment (A/V, Polycom)
Inspect, document, and maintain company IT equipment and hardware
Coordinate with vendors for hardware/software procurement
Perform physical equipment audits and update inventory tracking systems
Diagnose and troubleshoot hardware and software issues
Triage and resolve technical support tickets efficiently and accurately
Maintain detailed logs of all technical interventions and equipment status
Required Skills
2-4 years of technical experience troubleshooting for Mac and Windows
Proficiency in inventory management systems
Basic networking and hardware maintenance knowledge
Excellent organizational and documentation skills
Ability to prioritize and manage multiple support tickets simultaneously
Preferred Skills
Associate's degree in Information Technology, Computer Science, or related field
CompTIA A+ certification is a nice to have
Experience with asset management software
Experience administrating Okta, NinjaOne, Jamf, and Jira/Confluence
Work Conditions
Full-time, 40 hours per week
Occasional overtime may be required
Physical demands include lifting equipment up to 25 pounds
Physical Requirements
Ability to work in a technical environment
Comfortable working at computer workstations
Capable of moving and positioning IT equipment
Requires standing, walking, and light physical labor
Note: This is a 6-month contract position with potential for extension and/or conversion to FTE based on performance and organizational needs.
Desktop Support Specialist
Help desk analyst job in San Jose, CA
This is an advanced desktop position. Looking for someone who has at least two years of experience and is very good at being in front of people.
They would like someone who is comfortable with Endpoint tools, especially Intune.
Need to know Active Directory.
Candidate should know SAAS,as a service
Must be comfortable with Hardware. Being able to take a computer apart and work with printers.
They are working with Microsoft in the cloud. So should know Microsoft 360 and be comfortable working in the cloud.
Typical Tasks
Duties performed may vary depending on the area of assignment and the working level.
Prepares and installs computer hardware, software, upgrades, and peripherals;
Monitors operational systems, performs backups, manages off-site storage of media, runs production jobs, troubleshoots system-wide problems;
Resolves operational and maintenance issues using diagnostic and troubleshooting methods, and confers with other staff on status, issues and action;
Analyzes information system issues, operations and configurations to identify system improvements and to enhance operating efficiencies, and coordinates with programmers as needed;
As directed, completes minor budgeting activities, SAP user transactions, memoranda writing, and administrative tasks such as email or technical reports;
Assists with minor procurements, and related administrative tasks;
Leads smaller projects or portions of larger projects using VTA personnel, consultants, and vendors;
Coordinates the implementation of hardware and software additions and enhancements;
Controls changes to the various system environments including application software, database, and operating systems;
Maintains technical and functional competency in applications utilized by the assigned department;
Performs related duties as required.
Knowledge of:
Full understanding of the operational characteristics of information systems and computer servers;
Principles and practices of maintaining information systems;
Techniques and methods of installing computer hardware, printers, multifunctional devices, and client software;
Advanced troubleshooting skills related to computer operations tasks;
Methods and techniques for troubleshooting a variety of LAN information system operation and maintenance issues;
Advanced support of client software (MS - Office, Adobe products, email, and /or browsers, etc.);
Advanced support and troubleshooting of personal computers, laptops, printers, multifunctional devices, and related peripheral equipment;
Advanced support of tablet and/or related mobile computing devices;
Methods and techniques for assessing the cost effectiveness of system enhancements and modifications;
Project management at a basic level, including organizing and managing project tasks;
Full understanding of system change controls, methodologies, and processes.
Ability to:
Troubleshoot LAN information system operating and maintenance problems;
Install a full range of computer hardware, software, and upgrades;
Assist in managing one or more IT infrastructure components, such as SMS, Microsoft Office software, Microsoft Operating Systems (Windows10), Internet-Intranet, and Microsoft Exchange;
Experience with system imaging
Configure helpdesk ticketing systems and run corresponding reports;
Effectively perform all aspects of the full cycle of computer operations;
Analyze and assess cost effectiveness of system improvements and enhancements;
Work with users and coworkers on a one-on-one or small group informal basis to transfer work or demonstrate applications and/or business processes.
Technical Support Specialist
Help desk analyst job in Milpitas, CA
Job Title: Technical Support Specialist
We're looking for a hands-on technician to assist with the setup, maintenance, and operation of our high-performance computing cluster. This role is ideal for someone with practical experience in Linux systems, containers, and basic scripting, who enjoys working in a fast-paced technical environment.
Key Responsibilities
Assist with Rack stacking, Cabling Perform routine maintenance and troubleshooting on Linux servers.
Use Bash and Python scripts to automate basic tasks and system checks.
Setup a Monitoring stack and alerts for all system issues
Work closely with engineers and developers to ensure smooth operation of infrastructure.
Required Skills
Knowledge on all the server components.
Comfortable working in a Linux environment.
Able to write and understand simple Bash or Python scripts.
Exposure to Git, Jenkins, or similar tools is a plus.
Information technology Hardware technician
Help desk analyst job in San Jose, CA
Key Responsibilities
Install, configure, and maintain desktop computers, laptops, printers, and other hardware devices.
Diagnose and repair hardware failures, component issues, and physical connectivity problems.
Perform routine hardware maintenance and inspections.
Replace or upgrade defective or outdated components (RAM, hard drives, motherboards, power supplies).
Set up new equipment for employees, including imaging devices and configuring BIOS settings.
Troubleshoot and resolve issues with peripherals such as monitors, keyboards, mice, scanners, and docking stations.
Manage hardware inventory, including tracking and documenting equipment movement and usage.
Assist with physical network setup (cabling, switches, routers) and perform basic network troubleshooting.
Ensure proper disposal of old or damaged hardware according to company policies.
Collaborate with the IT support team to escalate complex hardware or system issues.
Maintain accurate records of repairs, replacements, and maintenance activities.
Its a dispatch on demand role that means a technician or support person is sent (“dispatched”) only when needed, rather than being permanently assigned.
Information Technology Technician
Help desk analyst job in Tracy, CA
Job Title: IT Support Technician
Job Type: 6 Month CTH
Provides support to users with technology-related issues including hardware, software, network, telephony, printers, and mobile devices. Troubleshoots, documents, and escalates issues; performs root cause analysis; and tests, evaluates, and implements new technology.
Responsibilities:
Provide second-level support for location-specific trouble tickets.
Support users with all technology-related issues and ensure one-call resolution.
Configure, install, and support workstations, laptops, printers, tablets, phones, and other networked devices.
Analyze performance, identify problem areas, and provide actionable insights.
Engage with multiple teams to resolve technical issues.
Perform maintenance tests, identify and isolate issues, and escalate as needed.
Assist with purchasing, inventory, and financial transactions for physical and licensed technology.
Required Qualifications:
Education:
High school diploma or equivalent
Work Experience:
At least 2 years of IT experience.
Customer service experience.
Experience troubleshooting operating systems.
Skills:
Ability to work effectively with both technical and non-technical personnel.
Preferred Qualifications:
Associate's or bachelor's degree in IT or related field.
Technical institute certification in a related field.
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
IT Support Specialist
Help desk analyst job in San Jose, CA
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. The IT Support Specialist is vital in ensuring that Allied Telesis' technical infrastructure and office environments operate smoothly. This position involves managing user desktop and laptop systems, troubleshooting technology issues, maintaining office equipment, physical access, and coordinating logistics to support our users and offices in the San Jose area.
The ideal candidate is highly organized, detail-oriented, tech-savvy, and proactive in resolving issues before they arise. They should be comfortable handling both IT support tasks and facility management responsibilities, ensuring a safe, efficient, and well-equipped workplace.
Essential Duties and Responsibilities:
Respond and Resolve First Level (L1) IT Help Desk Tickets (And escalate to L2/L3 when necessary)
Provide Technical Support to On-Site and Remote U.S. Staff (Troubleshoot hardware and software issues)
Setup, Configure, Deploy, and Support End-User Equipment (Monitors, Docking Stations, Keyboard, Mouse, etc.)
Setup, Configure, Deploy, and Support End-User Mobile Phones
Act as a Technical Equipment Support Vendor Liaison (Including contacting and escorting end-user and office equipment repair technicians)
IT Equipment Research and Procurement (Including end-user devices such as laptops and mobile phones)
IT Equipment and Supplies Management (Receiving, storing, and organizing end-user equipment)
Printer Management (Toner and paper replacement, issue resolution, etc.)
New Asset / Equipment Management (Including labelling, documenting, and storing devices)
Audio-Visual Systems Management and Troubleshooting (video conference, meeting room PC's, etc.)
On-Site Event Management (Ensuring end-user, visitor, and executive staff access and functionality for meetings and large presentations)
Manage and Administer Employee Physical Badge Access (Badge access moves, adds, changes)
Monitor Video Security Systems and Assist with Reporting
Manage Corporate Apartment Access
Coordinate Routine Maintenance and Repairs of Office Equipment (Such as postage machines)
Work Alongside Facilities Department to Support General Office Needs, Expansions, and Improvements
Assist Facilities Management Team with On-Site Vendor Repairs
Coordinate the Incoming and Outgoing of Package Deliveries
Participate in Building Safety and Security Compliance Initiatives and Regular Reviews (e.g., fire alarms, first aid kits, emergency procedures).
Experience, Skills & Abilities:
Strong problem-solving skills with the ability to troubleshoot and resolve technical issues efficiently.
Experience with Office / Gsuite of productivity tools (E-mail, Word, Excel, etc)
Knowledge of basic IT systems, networking, and audiovisual equipment.
Excellent organizational and time-management skills.
Ability to work both independently and collaboratively in a fast-paced environment.
Strong communication skills (both verbal and written).
Must have a valid and clean drivers license.
Ability to participate in multiple projects and prioritize tasks effectively.
Education / Training:
Bachelor's degree in Information Technology, Business Administration, or a related field (preferred but not required).
2+ years of experience in IT support, or a similar support role.
Physical Demands / Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Normal office environment with moderate noise level, occasional lifting of up to 25 lbs., regular walking, sitting, bending, twisting, standing and reaching. xevrcyc
Ability to perform consistent work on a PC.
Ability to sit, use keyboard and/or telephone 8+ hours / day, 5 days / week.
Interactions:
This position primarily interacts with the following internal departments:
All departments including Executive Management
Machines, tools, and Equipment Utilized:
The following list represents the machines, tools, and equipment most frequently used to perform the essential responsibilities of this position:
Computers: Desktop and Laptop
Multifunction Printing Devices
IP and Mobile Telephone Systems
Building Badge Access Systems
General Office Equipment
Entry level Desktop Support Technician
Help desk analyst job in San Jose, CA
Desktop Support Technician
San Jose, CA 95131 - Onsite
A Desktop Support Technician who possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional communication and organizational skills. The right candidate will have a do whatever it takes attitude and possess great pride in their work
DUTIES AND RESPONSIBILITIES:
Provide hardware and software support - In an efficient and professional manner, assist users issues Special Projects - Various tasks and other non-technical responsibilities will be required, such as the following:
Provide Technical training to users through video conferencing or in person
Create Technical documentation
Verify and test new software and/or Processes
Assist with placing technical signage around the office when needed
Possible travel to other locations
QUALIFICATIONS:
Experience in a corporate help desk and/or desktop support environment is preferred
Consider themselves as “tech-savvy” and willing to learn new ideas
Excellent customer service skills to work effectively with clients
Understanding the Windows 10 Operating System
Understanding of Mac OS is a plus
Ability to work well with other people in a team-oriented environment
Must be professional, self-motivated, resourceful, flexible, and work with minimal supervision
Must be able to follow through procedures and protocols as outlined by senior management
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req25-00899
Information Technology Analyst
Help desk analyst job in San Jose, CA
At least 9 years of experience with Information Technology
Domain experience in supply chain, order management, shipping, inventory management
Understanding of Oracle PL/SQL, SQL, ERP (OM, Inventory, Shipping, Receiving), Java and various integration technologies and approaches, to be able to comprehend existing as well as design new solutions
Sound data analysis skills
Expertise in grasping the complexity of current state application design, analyze new requirements to design new solution options and develop functional specification & author technical user story for developers and QA team members
Experienced in test case preparation/reviews, supporting QA exercise and issue resolutions
Perform validations of the capabilities once developed to ensure compliance with the business requirements
Perform demos to stakeholders
Ability to work in teams within a diverse/multi-stakeholder environment
Ability to interact effectively across cross-functional teams to iron out integration needs
Experience and desire to work in a Global delivery environment
Strong analytical abilities
Good communication skills
ERP Accounting System Specialist
Help desk analyst job in Fremont, CA
Solution, system analysis and system design (needs interview, system analysis, process optimization, specification writing, etc.)
The daily maintenance of SAP ERP, SAP BW and Delta FMR (Financial Management Report) including BMS(Budget Management System) systems, assisting in authorization grant, troubleshooting, training and documentation
Additional responsibilities are to include however not limited to the following:
Data strings with module of SAP ERP FI, CO, PS, BW and IBM TM1-BMS experience in integration.
E-document(E-invoice function)
Job Requirements:
Education:
BS degree in finance/computer science or related field
Experience:
Have 6-9 years of experience in SAP ERP FICO and SAP BW system analysis, maintenance.
Familiar with the application of any module of SAP ERP SD, MM, PP, PS.
Possess the concept of order cash management, material procurement, production management (Configure-to-order), project system (Solution business), E-document is preferred.Possess ABAP, Fiori program development experience is preferred.
Good logical concepts, communication and coordination skills, organization and expression skills
Skills:
Business analysis
Identify, analyze, assign and/or complete assigned problem tickets
Document applicable business processes and procedures in the assigned areas
Ensure systems availability is at or above committed service levels
Assist teams on other projects in order to ensure successful integration of SAP and Non-SAP functionality
Configuration and troubleshooting Of the SAP FICO(Including e-document) and BW
Development
Knowledge of SAP ABAP and ABAP on HANA
Report
FMR (Financial Management Report)
IT Technician II
Help desk analyst job in Jamestown, CA
*Chicken Ranch Rancheria* Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. *of Me-Wuk Indians of California* *IT Technician II* *Department: *Information Technology *Reports To: *Director of IT
*Status:* Non-Exempt
*Pay Grade:* Full-time/hourly
*Pay Range:* $27.00 hourly
*POSITION SUMMARY:*
The IT Technician II will assist in addressing hardware and software issues as well as provide general maintenance and IT troubleshooting.
*DUTIES AND RESPONSIBILITIES:*
* Serves as the first point of contact for all end users seeking technical assistance
* Provide end users with timely written and oral updates regarding their support cases
* Provide setup, installation, configuration, testing, and upgrades for all new and existing employee equipment, including desktop, laptop computers, peripherals, desk phones and software
* Troubleshoot basic system and network-related issues
* Work with vendor support to resolve technical issues
* Provide training and orientation for staff on use of hardware and software
* Maintain inventory of all equipment, software, and software licenses
* Responsible for audio & video related systems
* Responsible for supporting all local and remote users
*EXPERIENCE, QUALIFICATIONS AND EDUCATION:*
* High School Diploma (or GED or high School Equivalence Certificate)
* Proficient in both verbal communication and written skills
* Ability to organize and manage multiple tasks at the same time
* A.A. in either Computer Science or Information Systems or Certifications in (A+/NET+/CCENT/MTA) and 1-2+ years of related IT experience
* Must be able to obtain and maintain a gaming license
*Working Conditions:*
* Periods of standing and/or walking in a smoke environment
*Physical Requirements:*
* Employees are required to be able to meet the physical demands essential to the functions of this job. Reasonable accommodations may be made for individuals with disabilities.
*Occasionally Required:*
* Exerting 20-50 pounds of force to lift, carry, push, and pull to move objects. Climbing to move objects may be required at times.Exerting over 50 pounds of force to lift, carry, push, and pull to move objects. xevrcyc
Signature: Date:
_\*Indian Preference will be given to qualified Native American Applicants, as provided in Section 7(b) of the Indian Civil Rights Act._
_This position description may not include all the listed duties, nor do all the listed examples include all tasks which may be found or assigned to this position. _
Job Type: Full-time
Pay: $27.00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
* Tuition reimbursement
* Vision insurance
Ability to Commute:
* Jamestown, CA 95327 (Required)
Ability to Relocate:
* Jamestown, CA 95327: Relocate before starting work (Required)
Work Location: In person
IT Support Engineer
Help desk analyst job in San Jose, CA
Global Security Vendor
San Francisco, California
$85,000 - $95,000 + Bonus & Great Package
This Global Security Vendor is a category leader and due to thier expansion plans require an IT Operations Engineer in thier IT department to support the needs of global end users and departments while helping to implement IT solutions that enable the company's growth. You'll interact daily with end users and support the evolving needs of a fast-growing organization. You must have experience in a senior desktop engineer or systems administrator position to apply for this position.
In this role you will:
Identify persistent issues and recurring failures in the environment, and drive them to resolution by collaborating with the appropriate IT team members and/or business application owners.
Provide advanced technical assistance with computer hardware and software, supporting end users via phone, in person, or remotely across a globally distributed workforce.
Execute the new hire onboarding process flawlessly, continuously improving it to enhance the overall new hire experience. Similarly, ensure offboarding is completed accurately and on time.
Test and implement tools that enable efficient deployment and support of end-user technology, improving user experience and productivity.
Prioritize ongoing tasks effectively and proactively communicate roadblocks (e.g., external dependencies, approvals, scope changes) to senior management.
Write clear, concise, and accurate Helpdesk Standard Operating Procedures (SOPs) and maintain up-to-date IT knowledge base articles, documentation, and end-user guides.
Assist with MDM policy administration, software deployment, and support for mac OS and Windows laptops.
Support the deployment and maintenance of a range of Microsoft technologies, including but not limited to Entra ID, Microsoft 365, and Copilot.
Provide support for VoIP phones and conference room AV systems (SIP/PSTN, microphones, cameras, and general connectivity issues).
Handle laptop imaging, patching, and mobile device management (iOS/Android) support.
Prioritize IT requests based on impact and urgency, and engage with all levels of the organization to resolve issues promptly.
Partner with other IT team members to implement technology projects, services, and automation tools, following established processes and measuring effectiveness.
Manage endpoint/laptop physical inventory and ensure that the electronic Asset/CMDB database remains accurate and up to date.
Communicate effectively and professionally with end users, customers, vendors, and other IT personnel.
Maintain physical and logical security accounts for assigned systems.
Monitor and resolve incidents related to systems, networks (e.g., VPN), and security.
This role does require coming onsite regularly into the HQ located in San Francisco.
To be successful in this opportunity, you will have:
Proven experience of relevant IT support experience as a senior desktop engineer or systems administrator in a fast-paced environment.
Strong prioritization, troubleshooting, and critical thinking skills are essential.
Proficiency with mobile device management solutions (e.g., Jamf, Kandji, and/or Intune).
Proven experience supporting mac OS environments.
Familiarity with Microsoft Entra ID (formerly Azure AD), Microsoft 365, and Windows.
Experience with endpoint security tools (antivirus, antimalware, anti-phishing, DLP agents) and backup solutions.
Strong customer service orientation and attention to detail, providing a “white-glove” support experience.
Enjoys problem-solving and working in a dynamic, fast-changing environment.
Experience with IT ticketing systems (e.g., Freshservice, ManageEngine, ServiceNow, or similar).
Knowledge of ITIL Service Desk best practices (ITIL v4 Foundation certification is a plus).
Experience working in a regulated environment with strong confidentiality and data privacy standards.
Good understanding of and adherence to InfoSec guidelines and principles.
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IT HELP DESK ANALYST I
Help desk analyst job in Pleasanton, CA
: Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community.
Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage.
Job Summary:
The role of an IT Help Desk Analyst I is to serve as the primary point of contact for all IT-related inquiries, responsible for analyzing, diagnosing, and managing escalations while resolving technical and user issues in a service-driven environment. This role requires quick comprehension and the ability to work independently. The analyst must efficiently manage time and tasks, resolving issues and handling requests both remotely and over the phone. The position demands flexibility in addressing various user skill levels and explaining solutions in a non-technical manner. Strong patience and excellent customer service skills are essential. Additionally, the role involves assisting end users with in-person support when remote solutions are not feasible, including travel to remote sites within a 15-mile radius.
Qualifications:
* High School Diploma or equivalent required. Associate degree in Information Technology or completion of a technical IT training program or related field is preferred.
* Basic knowledge of computer hardware, Windows Operating System, and common applications such as Microsoft Office and Email Clients, and the ability to learn and use Axis departmental systems.
* Strong problem-solving skills and the ability to troubleshoot technical issues.
* Excellent business communication skills, with the ability to explain technical information in an easily understandable manner.
* Ability to prioritize tasks and handle multiple requests simultaneously and must be able to adjust priorities quickly as circumstances dictate.
* Customer-oriented mindset with a focus on providing excellent user experience.
* Basic knowledge of networking concepts and protocols.
* Experience with help desk software or ticketing systems is a plus.
* Excellent time management skills.
* Ability to work efficiently and effectively, even under pressure.
* Ability to lift and carry up to 30 lbs. and move all components of PC workstations, servers, network equipment, peripherals, and other ancillary equipment.
* Must possess a valid and current driver's license with reliable transportation, a clean driving record and automobile insurance is required.
* Strong analytical, employee relations, and interpersonal skills.
* Excellent writing, editing, and proofreading skills.
* Ability to interact effectively and in a supportive manner with persons of all backgrounds.
* Proactive, self-motivated and able to work independently in a fast-paced environment as well as on a team with the ability to exercise sound independent judgment.
* Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times.
* Ability to establish and maintain positive and professional working relationships.
* Must be able to be at work regularly and on time.
* Must be able to be at work regularly and on time.
* Must be a dynamic self-starter with demonstrated ability to work independently or in a group setting.
* A can-do attitude and attention to detail with the ability to organize.
* Ability to type a minimum of 35 WPM with minimal errors.
* Must be able to use office equipment (i.e. copier, fax, etc.).
Essential Duties/Responsibilities
* Serve as a first point of contact and as a tier 1 help desk technical support, application support, and incident response liaison.
* Accountable for evaluating and testing new technologies prior to deployment to ensure the help desk analyst meet performance, security, and compatibility standards.
* Assigned for endpoint preparation and management to ensure seamless device integration, reduce security risks, enhance the overall productivity of employees, and aligned with the Axis company standards, enabling employees to perform their work efficiently and safely.
* Ensure compliance with privacy and security requirements by safeguarding sensitive data, enforcing access controls, and adhering to Axis Informational Technology (IT) security policies and procedures.
* Assist in identifying and reporting potential security risks or breaches, and support end users in following best practices for data protection and secure system usage.
* Create end user and IT internal documentation as needed.
* End user training of new technologies as needed.
* Collaborate with the Informational Services (IS) department and Informational Technology (IT) teams to facilitate workflow enhancements as required.
* Responsible for optimizing new technologies after deployment.
* Provide remote support and resolve issues over the phone or through remote desktop tools. Document all support activities and resolutions in the help desk ticketing system.
* Drive to other sites and locations as needed to perform job duties or support organizational operations.
* Participate in staff meetings, and attend other meetings and training events as assigned.
* May be required to perform other related duties, responsibilities, and special projects as assigned.
Benefits:
* Employer paid health, dental, and vision benefits to the employee.
* Option to participate in a 403(B) retirement plan with employer matching contribution.
* Partial educational reimbursement.
* 12 paid holidays.
* Accrued paid time off with each pay period.
* Employee discount programs.
Connect with Axis:
Company Page: **************************
Facebook: ********************************************
LinkedIn: ******************************************************
Annual Gratitude Report: **************************************************************
Physical, Cognitive, and Environmental Working Conditions:
Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship
Physical: Occasionally required to carry/lift/push/pull/move up to 30lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required
Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods.
Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood.
Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues.
Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises
Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity.
Key Search Words: IT Help Desk Analyst I, IT Support Specialist, Technical Support Analyst, IT Service Desk Technician, Computer Support Specialist, End User Support Technician, Help Desk Technician, IT Customer Support, Systems Support Specialist, Customer Service, Communication Skills, Multitasking, Problem Solving, Organizational Skills, Assistant Tasks, Administrative Procedures, Microsoft Office, EHR, EPIC, #LI-Onsite
IT Technician - Onsite, San Jose, CA
Help desk analyst job in San Jose, CA
is $43 per hour to $48 per hour depending on experience.
is required to be on-site, Monday through Friday.
***
***Applicants must be eligible to work in the United States without visa sponsorship now or in the future***
Tutor Perini Corporation is seeking a IT Technician to join our office in San Jose, CA.
About Tutor Perini Corporation
Extraordinary Projects, Exceptional Performance
Tutor Perini Corporation is a leading civil, building, and specialty construction company that believes integrity, teamwork, and collaboration are fundamental to our business success.
Extraordinary projects demand a strategic and intelligent approach, finely honed through more than a century of real-world experience. They demand the relentless intensity of people who know the stakes are incredibly high. And they demand a team that understands mutual trust and integrity are essential to executing massive undertakings on near-impossible deadlines.
From coast to coast, notable projects include The Purple Line (D Line) Extensions in Los Angeles, SR 99 Viaduct replacement tunnel in Seattle, East Side Access and the Hudson Yards Platform in New York, Central Subway Third Street Light Rail in San Francisco, and multiple airport and bridge expansions nationwide.
Extraordinary Projects Need Exceptional Talent
The IT Technician will play a key role in supporting IT operations for our Menlo Park region and surrounding job sites. This position requires a proactive problem solver with a strong background in Microsoft 365 administration, endpoint support, and automation through PowerShell scripting. The ideal candidate will also have experience using Dell SupportAssist to manage and maintain the end-user computing fleet efficiently.
Responsibilities
Provide on-site and remote technical support to end-users across the Menlo Park office and regional job sites.
Troubleshoot and resolve issues related to hardware, software, network connectivity, and Microsoft 365 applications.
Administer user accounts, licenses, and security policies within the Microsoft 365 ecosystem.
Develop and deploy PowerShell scripts to automate and streamline day-to-day IT tasks.
Utilize Dell SupportAssist for device management, monitoring, and diagnostics across the end-user fleet.
Create and maintain reports and dashboards for IT asset tracking and lifecycle management.
Assist in setting up new job sites, including network connectivity and end-user onboarding.
Maintain accurate and detailed documentation of IT assets, configurations, and support activities.
Collaborate with IT leadership to improve service delivery, asset visibility, and operational efficiency.
Stay current with evolving Microsoft technologies and IT best practices.
Requirements
Proven experience as an IT Technician or in a similar technical support role.
2+ years of experience required.
High School Diploma or GED required.
Strong knowledge of Microsoft 365 administration, Windows 10/11 support, and endpoint troubleshooting.
Microsoft 365 Certified: Endpoint Administrator (or equivalent experience) required.
Hands-on experience using PowerShell to automate IT tasks and manage Windows environments.
Experience with Dell SupportAssist for device diagnostics, updates, and lifecycle management.
Strong problem-solving, analytical, and communication skills.
Highly organized with excellent attention to detail and the ability to manage multiple priorities.
Team-oriented but capable of working independently in a fast-paced, construction-driven environment.
Willingness to travel occasionally to regional job sites as needed.
Equal Opportunity Employer
Auto-ApplyIT Technician
Help desk analyst job in Salida, CA
Community Health Centers of America (CHCA) provides dependable and affordable healthcare for underserved regions. As a Federally Qualified Health Center, we're expanding our reach in California, ensuring every community member has access to compassionate care. Community Health Centers of America began its journey in 2019 as a 501(c)(3) non-profit organization and continues to grow. Our mission? Providing accessible and affordable healthcare for all, today and every day.
CHCA is seeking a full-time IT Technician to join our growing team at our Salida office. This position will be responsible for installing, maintaining and repairing hardware and software components of the organization's computers. You will also train users of the systems. This work is done remotely from the office or with on-site visits, as needed. Our sites span from Sacramento to Bakersfield and will require up to 40% travel. This is a fast-paced environment with a strong commitment to excellence, where attention to detail, adaptability, and a proactive attitude are essential for success. This role offers the opportunity to make a meaningful impact in a dynamic and rewarding environment. The regular work schedule will be Monday through Friday.
Key Responsibilities:
Setup workstations with computers and necessary peripheral devices (routers, printers etc).
Check computer hardware (HDD, mouse, keyboard, etc) to ensure functionality
Install and configure appropriate software and functions according to specifications
Develop and maintain local networks in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Join us and make a difference in the lives of our patients by ensuring they receive the highest level of care.
Benefits:
Competitive compensation
Comprehensive heath benefits (medical, dental, vision, life & voluntary)
401(k) with generous matching
Employee assistance program
Vacation, paid holidays and paid sick time
Requirements
Qualifications:
3 years proven experience as IT Technician
In-depth knowledge of diverse computer systems and networks
Excellent diagnostic and problem solving skills
Good knowledge of internet security and data privacy principles
Certification as IT Technician preferred (CompTIA A+, Microsoft Certified IT Professional, etc)
Strong computer skills, including high level of proficiency and knowledge in Microsoft Office, computer operating system, internet and email
Familiarity with healthcare industry and EHR systems preferred
Bachelors degree in computer science or related field or equivalent years of experience
High school diploma or GED required
Attention to detail
Effective communication, both written and verbal
Excellent organizational and follow up skills
Self-starter and works effectively alone or in a team
Valid driver's license with automobile insurance
Salary Description 30.00-35.00 per hour, depending on experience
2,200+Take Home ER-It's The Hotness Plus Some
Help desk analyst job in Walnut Creek, CA
Valley Healthcare Systems provides exceptional healthcare staff with the opportunity to broaden their experience and skill set with opportunities at some of the top hospitals and facilities in the US. If you are ready to explore the possibility of a new opportunity within the medical field, please feel free to connect with me here, or visit our website for more information on some of the current needs. *******************
Job Description
There is quick...There is fast and there is this Job. Crisis Rate in lovely Walnut Creek will be gone before you can stop and smell the roses!!! Verified $2,200.00 take home for ER nurse...must submit right now right now. Call me direct Evan Valley @************
Qualifications
2 years experience, CA RN Lic, ACLS, BLS
Additional Information
Medical benefits available from day one for you and your family. We also offer 401(k) matching up to 4%.
Technical Support Engineer
Help desk analyst job in San Jose, CA
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $29.00/Hour